VBrick StreamPlayer

VBrick StreamPlayer
VBrick StreamPlayer
StreamPlayer v5.2 Release Notes
July 29, 2011
© 2011 VBrick Systems, Inc. All rights reserved.
12 Beaumont Road
Wallingford, Connecticut 06492, USA
This publication contains confidential, proprietary, and trade secret information. No part of this document may be
copied, photocopied, reproduced, translated, or reduced to any machine-readable or electronic format without
prior written permission from VBrick. Information in this document is subject to change without notice and
VBrick Systems assumes no responsibility or liability for any errors or inaccuracies. VBrick, VBrick Systems, the
VBrick logo, StreamPlayer, and StreamPlayer Plus are trademarks or registered trademarks in the United States and
other countries. Windows Media is a trademarked name of Microsoft Corporation in the United States and other
countries. All other products or services mentioned in this document are identified by the trademarks, service
marks, or product names as designated by the companies who market those products. Inquiries should be made
directly to those companies. This document may also have links to third-party web pages that are beyond the
control of VBrick. The presence of such links does not imply that VBrick endorses or recommends the content of
any third-party web pages. VBrick acknowledges the use of third-party open source software and licenses in some
VBrick products. This freely available source code is posted at http://www.vbrick.com/opensource.
About VBrick Systems
Founded in 1997, VBrick Systems, an ISO 9001 certified vendor, is a privately held company that has enjoyed rapid
growth by helping our customers successfully introduce mission critical video applications across their enterprise
networks. Since our founding, VBrick has been setting the standard for quality, performance and innovation in the
delivery of live and stored video over IP networks—LANs, WANs and the Internet. With thousands of video
appliances installed world-wide, VBrick is the recognized leader in reliable, high-performance, easy-to-use
networked video solutions.
VBrick is an active participant in the development of industry standards and continues to play an influential role in
the Internet Streaming Media Alliance (ISMA), the MPEG Industry Forum, and Internet2. In 1998 VBrick
invented and shipped the world's first MPEG Video Network Appliance designed to provide affordable DVDquality video across the network. Since then, VBrick's video solutions have grown to include Video on Demand,
Management, Security and Access Control, Scheduling, and Rich Media Integration. VBrick solutions are
successfully supporting a broad variety of applications including distance learning and training, conferencing and
remote office communications, security, process monitoring, traffic monitoring, business and news feeds to the
desktop, webcasting, corporate communications, collaboration, command and control, and telemedicine. VBrick
serves customers in education, government, healthcare, and financial services markets among others.
StreamPlayer v.5.2 Release Notes
What's New in 5.2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
StreamPlayer Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Caveats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
This document provides release notes for the VBrick StreamPlayer Product Family of
software applications, and includes the following. Any information contained within this
document is to be considered VBrick Systems customer confidential and should not be
reproduced nor distributed to non-VBrick Systems customers.
What's New in 5.2
StreamPlayer v5.2 includes the following updates:
Support for VBrick Rich Media Studio 1.2.
Support for VBrick IP TVGateway v1.0.
Fixed issue with compatibility between Progressive Download Flash and StreamPlayer
recorder. The recorder only records closed captions from VB7000 appliances with
versions equal to or greater than 3.0.
StreamPlayer Overview
The StreamPlayer Product Family empowers viewers to watch live high quality MPEG video
and audio on PCs anywhere the network reaches. StreamPlayer automatically displays a
“Program Guide” that lists live or stored videos that are available for viewing. Users simply
click on the program name, and they are instantly watching television quality video on their
PCs. StreamPlayer also allows Closed Captions to be displayed on screen for MPEG-1,
MPEG-2, and MPEG-4 streams. StreamPlayer Family consists of the products shown below.
Note StreamPlayer Plus software can be installed on Windows 7, Vista, and Windows XP
(Home and Professional Editions) only.
StreamPlayer – is a free desktop installed software program used either for viewing
MPEG-1, MPEG-4, Windows Media, and H.264 streams or files. MPEG-2 viewing is
only available with this free program if an MPEG-2 decoder (e.g. a DVD player) is
present on the computer.
StreamPlayer with MPEG-2 Playback – includes all of the functionality of
StreamPlayer as well as the ability to view MPEG-2 streams or files.
StreamPlayer Plus – is a desktop install version that, in addition to viewing MPEG-1,
MPEG-2, MPEG-4, Windows Media, and H.264 streams, allows recording and basic
editing of MPEG-1 and MPEG-2 video streams and recording of MPEG-4, H.264, and
Windows Media streams. Additionally, as part of the StreamPlayer Plus package, a
software component called the Capture Driver may be installed. Capture Driver provides
the ability to accept an MPEG-1 or MPEG-2 stream and convert it into uncompressed
StreamPlayer Release Notes
digital video. Capture Driver can be used with any software program which inputs video
using PC capture cards. It allows the video to be more easily converted to .jpg images,
edited, or re-encoded into other non-MPEG video formats using third party software.
StreamPlayer WM – plays MPEG-1 and Windows Media streams. Can also play
MPEG-2 video if the user has a preexisting MPEG-2 decoder (e.g. a DVD player) on
their machine.
StreamPlayer Web Deployment Kit – provides a free software component used for
viewing within a Web Page. Administrators can use files installed by
SetupStreamPlayerWebDeploymentKit_5_x_x.exe to setup web pages that
automatically download the components necessary for viewing MPEG-1, MPEG-2, and
MPEG-4 streams for easy distribution to viewers.
Detailed installation instructions are available in the StreamPlayer Admin Guide. Please refer to
this document for instructions on how to install all StreamPlayer components. Capture driver
is separately installed by rerunning the Setup after installing the StreamPlayer or StreamPlayer
Plus software. If there is an earlier version of StreamPlayer or StreamPlayer Plus already
present in the system the Setup program automatically upgrades the old installation to the
new version.
Note When installing StreamPlayer for the first time or re-installing a newer version, the
computer should be restarted before launching the application if prompted.
Potential Software Conflicts
Apple Bonjour
StreamPlayer has a known conflict with Apple's
Bonjour software. Bonjour is a discovery service that
locates computers, printers, and services present on
the network. It is built into Mac OS X v. 10.2 or
higher and is included with iTunes and other
software. When Bonjour and StreamPlayer are
installed on the same machine, StreamPlayer will not
discover and display multicast streams available on the
network (or it may discover the streams and lose them
after a few minutes). To work around this issue,
StreamPlayer will detect and alert you with the
following popup if Bonjour is installed. For best results, disable Bonjour.
CyberLink PowerDVD
The StreamPlayer installation folder includes a utility to work
around compatibility issues with CyberLink's PowerDVD. If
PowerDVD is installed on your computer, you may
experience pixelated video when playing movies through the
Windows Media Player. To work around this issue, run
AntiPixelator.exe and then reboot your computer.
© 2011 VBrick Systems, Inc.
This section addresses known issues in this release, most of which have an easy workaround.
For more information about any item, or help with an issue not listed here, contact your
reseller or VBrick Support Services.
Local playback of .mp4 files with closed captions will not display the closed captions.
Playback of live streams, or playback from VOD servers, is not affected and will display
the closed captions.
When playing a stream from an H.264 encoder, and the Target Frame Rate on the
encoder is less than 30 frame/sec, the audio will be out of sync for UDP playback. To
work around this issue, either increase the frame rate on the encoder, or increase the
Buffer Size for UDP Playback (in StreamPlayer Preferences > MPEG/H264) to 1500
msecs. If you are running significantly off-template (at a high bit rate and low frame rate)
modifying the buffer size will not repair the out-of-sync issue. In this case, you must
increase the Target Frame Rate on the encoder. (9429)
Windows 7 only. The Windows Media Player will not play video launched from
StreamPlayer with the default settings. To enable video from StreamPlayer on Windows
7, go to Start > Control Panel > Windows Firewall > Advanced Settings > Inbound
Rules. Right-click on Windows Media Player (UDP-In) , select Properties, and enable UDPIn on the General tab. (8772)
Vista or Windows 7. To avoid potential conflicts with UAC (User Account Control), if
you are running Vista or Windows 7, StreamPlayer is installed by default in
C:\Users\Public\VBrick\StreamPlayerPlus. (8761)
When recording H.264 multicast transport streams, the actual record time Duration may
be less than what was specified in StreamPlayer. (8768)
QuickTime 7.6 only – To play H.264 streams, you must set Direct3D video acceleration
to off in QuickTime Preferences. (This option is enabled by default.) Go to Edit >
Preferences > QuickTime Preferences > Advanced > Video > DirectX and uncheck
Enable Direct3D video acceleration .
When Bonjour (Apple's service discovery protocol which is automatically loaded via an
iTunes or Safari update) is present on your local network, it removes the session
announcements (SAPs) from VBrick appliances and no Program Names are shown in
StreamPlayer. To workaround this issue, go to Start > Control Panel > Administrative
Tools > Services and double-click on Bonjour. On the General tab, set Startup type to
Manual and Service status to Stopped . Alternately, if you need Bonjour, go to the
Preferences > Program Announcements page in StreamPlayer and change the Server
Announce Address to match the Multicast Destination IP Address on the VBrick
StreamPlayer is not supported on machines running Windows 98 or Windows 2000.
Do not use Control Panel > Add or Remove Programs to modify or repair the
StreamPlayer installation. To update or reinstall StreamPlayer, double-click on the setup
program and follow the prompts.
Changing the encoder settings during playback will lead to playback freezing.
Display card drivers on XP machines should be up to date for the closed caption overlay
to work properly.
If using a Tablet PC in Tablet mode, you may experience 100% CPU utilization. For best
results, do not view video in Tablet mode.
StreamPlayer Release Notes
In some cases, uses may receive this error message when attempting to play a video:
0xC00D10B3: Windows Media Player cannot play this file. Connect to the Internet or
insert the removable media on which the file is located, and then try to play the file
This problem occurs because Microsoft Windows Media Player automatically tries to
detect whether the player is connected to a network. If Windows Media Player cannot
detect a network connection, and if you try to play online content, you receive an error.
This problem may also occur if your browser is set to Work Offline. To force the player to
always assume that the player is connected to a network, follow these steps:
1.Go to Tools > Options.
2.On the Player tab, under Player settings, check the Connect to the Internet (overrides
other commands) check box. Please see the following URL for more information:
We do not recommend running StreamPlayer Plus on Tablet PCs while in Tablet Mode.
Running Tablet PCs in laptop mode works fine.
When playing an HTTP tunneled or RTSP Interleaved stream, Windows Media Player
may take several seconds to close after clicking on the Close button.
The Wrap function in MPEG-4 recording not supported. MPEG-4 files created in batch
can be played individually but multiple files cannot be selected and played as a group.
Do not change the encoded bit rate during the recording process. If the bit rate is
changed on the encoder during recording, the resulting file will not be valid.
The recorder starts recording when it gets an “I” or Key frame. Therefore, long intervals
between “I” frames (which is set on the VBrick MPEG-4 encoder) delays the recording
process and might slightly reduce the length of the actual recording.
When playing an SDP file, a popup window might appear when using Windows Media
Player, indicating that "The selected file has an extension that is not recognized by
Windows Media Player, but the Player may still be able to play it." Selecting "Don't ask
me again for this extension." and entering Yes plays the video.
When StreamPlayer or StreamPlayer Plus are used to access the EtherneTV-NXG VoD
server in conjunction with the Cisco VPN client, users should install the VPN client
version 4.0.2 or above. This is a limitation in previous versions of the Cisco VPN client.
Errors in file recording and local file playback can be caused by decoder conflicts. For
example, other software players and StreamPlayer/StreamPlayer Plus use .mp4 file types.
The last one to be installed is the one with which the file type is associated. If another
software player is installed after StreamPlayer, it associates the .mp4 file extension with
itself. File associations are set and changed in File Explorer, Tools >> Folder Options,
under the File Types tab. To change the association, go to MP4 and associate it with
Windows Media Player. If that doesn’t work, uninstall the other software player and
reinstall StreamPlayer Plus.
Editing options not currently available for MPEG-4 streams.
An application error occurs in XP installations if there are previous uninstalled versions
on the desktop. The error is on installation only and does not affect operation. There
appears to be incompatibility between the installation and Windows HotFix (SP2)
Q328310. To avoid the error, do a fresh install (i.e., uninstall all old versions of the
StreamPlayer before proceeding with the new installation).
Statistics within Windows Media Player will not display for live streams through
Windows Media Player 7.1.
© 2011 VBrick Systems, Inc.
An error results if an attempt is made to edit or FTP multiple saved files that were not
created in the same batch recording. Only files in the same batch recording can be FTP’d
On rare occasions while un-installing StreamPlayer Plus, the uninstall program might
complain that it is unable to remove the file VBExchange.exe because it is locked. In this
case, please wait for about a minute before proceeding with the uninstall.
Closed Caption data may lag slightly behind the video. The delay is not significantly
different than what one would see with Closed Captioning on a television.
On XP, Closed Captioning Overlay works best when Service Pack 1 or higher is installed.
On XP, if the latest Direct-X version is installed on the machine, it is recommended that
the driver for the display adapter be updated.
When Closed Captioning Overlay on video is selected, statistics will not display the
selected and actual frame rate.
Windows Media Player windows need to be closed before changes in the Closed
Captioning settings on StreamPlayer or StreamPlayer Plus are registered.
For PCs running XP, only one Windows Media Player window can provide Closed
Captioning Overlay unless Service Pack 1 or higher is installed.
On PCs running XP, when Closed Caption Overlay is enabled for MPEG-1 or MPEG-4,
the video size is twice as normal.
On MPEG-4 streams that contain only closed caption stream (no audio or video)
playback will display Closed Caption only in the overlay mode.
StreamPlayer Release Notes
© 2011 VBrick Systems, Inc.
VBrick Systems, Inc.
12 Beaumont Road
Wallingford, CT 06492, USA
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