Frigidaire FHWC3650RSA, FHWC3050RSA, FHWC3650RSB, FHWC3650RS, FHWC3050RS Owner's manual

Important Safety Instructions ............................... 3 List of materials ................................................... 5 Electrical requirements ......................................... 5 Location requirements .......................................... 6 Product dimensions .............................................. 6 Venting Requirements .......................................... 7 Prepare the location ............................................. 8 USA 1-800-374-4432 www.frigidaire.com Install Range Hood (Ducted version) ..................... 10 Make Electrical Connection ....................................11 Range Hood Use .................................................. 12 Range Hood Care ................................................. 13 Troubleshooting ................................................... 15 Warranty Information ........................................... 16 Canada 1-800-265-8352 www.frigidaire.ca 316495194 August 2016 WELCOME & CONGRATULATIONS Questions? 1-800-374-4432 (United States) 1-800-265-8352 (Canada) Congratulations on your purchase of a new range hood! At Electrolux Home Products, we are very proud of our product and are completely committed to providing you with the best service possible. Your satisfaction is our number one priority. We know you’ll enjoy your new range hood and Thank You for choosing our product. We hope you consider us for future purchases. PLEASE CAREFULLY READ AND SAVE THESE INSTRUCTIONS This Use & Care Manual provides specific operating instructions for your model. Use your range hood only as instructed in this manual. These instructions are not meant to cover every possible condition and situation that may occur. Common sense and caution must be practiced when installing, operating and maintaining any appliance. Please record your model and serial numbers below for future reference. Please attach sales receipt here for future reference. Model Number: ______________________________________________________________________________ Serial Number: ______________________________________________________________________________ Purchase Date: ______________________________________________________________________________ NEED HELP? Visit the Frigidaire Web Site at: http://www.frigidaire.com Before you call for service, there are a few things you can do to help us serve you better. Read this manual. It contains instructions to help you use and maintain your range hood properly. If you received a damaged range hood... immediately contact the dealer (or builder) that sold you the range hood. Save time and money. Check the section titled “Troubleshooting”. This section helps you solve common problems that might occur. If you do need service, you can relax knowing help is only a phone call away. A list of toll-free customer service numbers is included in the back of this manual. Or call Frigidaire Customer Services at 1-800-374-4432, Monday through Saturday from 8 am to 8 pm Eastern Standard Time. Serial Plate Location Hinge down the vent grille and remove the grease filters. Refer to page 13 for additional information The serial plate is located on the left inside of the range hood EN- IMPORTANT SAFETY INSTRUCTIONS Read all instructions before using this appliance. Save these instructions for future references Approved for residential appliances For residential use only Do not attempt to install or operate your appliance until you have read the safety precautions in this manual. Safety items throughout this manual are labeled with a WARNING or CAUTION based on the risk type. This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all safety messeges that follow this symbol to avoid possible injury or deat'h. WARNING This symbol alerts you to situations that may cause serious body harm, death or property damage. CAUTION CAUTION indicates a potentially hazardous situation which, if not avoided, may result in minor or moderate injury. IMPORTANT IMPORTANT indicates installation, operation, maintenance or valuable information that is not hazard related. IMPORTANT SAFETY INSTRUCTIONS CAUTION FOR GENERAL VENTILATING USE ONLY. DO NOT USE TO EXHAUST HAZARDOUS OR EXPLOSIVE MATERIALS OR VAPORS. WARNING TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS, OBSERVE THE FOLLOWING: A. Use this unit only in the manner intended by the manufacturer. If you have questions, contact the manufacturer B. Before servicing or cleaning the unit, switch power off at service panel and lock service panel disconnecting means to prevent power from being switched on accidentally. When the service disconnecting means cannot be locked, securely fasten a prominent warning device, such as a tag, to the service panel. C. Installation Work and Electrical Wiring Must Be Done By Qualified Person(s) In Accordance With all Aplicable Codes & Standards, Including Fire-rated Construction. D.Sufficient air is needed for proper combustion and exhausting of gases through the flue (Chimney) of fuel burning equipment to prevent back- drafting. Follow the heating equipment manufacturers guideline and safety standards such as those published by the National Fire Protection Association (NFPA), the American Society for Heating, Refrigeration and Air Conditioning Engineers (ASHRAE), and the local code authorities. E. When cutting or drilling into wall or ceiling, do not damage electrical wiring and other hidden utilities. F. Ducted systems must always be vented to the outdoors. CAUTION To reduce risk of fire and to properly exhaust air, do not vent exhaust air into spaces within walls, ceilings, attics, crawl spaces, or garages. WARNING TO REDUCE THE RISK OF FIRE, USE ONLY METAL DUCT WORK. Install this hood in accordance with all requirements specified. EN- IMPORTANT SAFETY INSTRUCTIONS WARNING To Reduce The Risk Of Fire Or Electric Shock, Do Not Use This Hood With Any External Solid State Speed Control Device. WARNING TO REDUCE THE RISK OF A RANGE TOP GREASE FIRE. a) Never leave surface units unattended at high settings. Boilovers cause smoking and greasy spillovers that may ignite. Heat oils slowly on low or medium settings. b) Always turn hood ON when cooking at high heat or when flambeing food (l.e. Crepes Suzette, Cherries Jubilee, Peppercorn Beef Flambe’). c) Clean ventilating fans frequently. Grease should not be allowed to accumulate on fan or filter. d) Use proper pan size. Always use cookware appropriate for the size of the surface element. WARNING TO REDUCE THE RISK OF INJURY TO PERSONS, IN THE EVENT OF A RANGE TOP GREASE FIRE, OBSERVE THE FOLLOWING: a)SMOTHER FLAMES with a close - fitting lid, cookie sheet, or other metal tray, then turn off the gas burner or the electric element. BE CAREFUL TO PREVENT BURNS. If the flames do not go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT. b)NEVER PICK UP A FLAMING PAN - you may be burned. c)DO NOT USE WATER, including wet dishcloths or towels - a violent steam explosion will result. d) Use an extinguisher ONLY if: 1)You know you have a class ABC extinguisher, and you already know how to operate it. 2)The fire is small and contained in the area where it started. 3)The fire department is being called. 4)You can fight the fire with your back to an exit. OPERATION Always leave safety grills and filters in place.Without these components, operating blowers could catch onto hair, fingers and loose clothing. The manufacturer declines all responsibility in the event of failure to observe the instructions given here for installation,maintenance and suitable use of the product. The manufacturer further declines all responsibility for injury due to negligence and the warranty of the unit automatically expires due to improper maintenance. LIST OF MATERIALS CAUTION Remove carton carefully. Wear gloves to protect against sharp edges. LIST OF MATERIALS Parts included in your hood • 3 1/4" x 10" Rectangular vent damper • 2 - Grease filters • Use and Care / Installation Manual • Mounting screw kit 2 - 0.49 * 5.0 cm mounting screws 4 - 0.50 * 1.9 cm mounting screws 6 - 0.40 * 0.8 cm rectangular vent damper screws 2 - plastic wall anchores Tools/Materials required • Wire nuts • Metal duct length to suit installation • Vent clamps/duct tape as required • UL listed or CSA approved ½” strain relief • Remove the protective film covering the product before putting into operation. • 5/64” drill bit for cabinet pilot holes • Pencil • Wire cutter / stripper • Measuring tape Caulking gun and weatherproof caulking compound • • Flat-blade screwdriver • Phillips screwdriver • Saber or keyhole saw • Safety glasses • Gloves For cabinets with recessed bottoms: • Two - 2” (5.1 cm) wide filler strips. Length and thickness determined by recess dimensions. • Four flat head wood screws or machine screws with washers and nuts (to attach filler strips). NOTE ELECTRICAL REQUIREMENTS Observe all governing codes and ordinances. Ensure that the electrical installation is adequate and in conformance with National Electrical Code, ANSI/NFPA 70 (latest edition), or CSA Standards C22.1-94, Canadian Electrical Code, Part 1 and C22.2 No. 0-M91 (latest edition) and all local codes and ordinances. If codes permit and a separate ground wire is used, it is recommended that a qualified electrician determine that the ground path is adequate. A copy of the above code standards can be obtained from: National Fire Protection Association One Batterymarch Park Quincy, MA 02269 CSA International 8501 East Pleasant Valley Road Cleveland, OH 44131-5575 • A 120 volt, 60 Hz., AC only, 15-amp, fused electrical circuit is required. • If the house has aluminum wiring, follow the procedure below: 1. Connect a section of solid copper wire to the pigtail leads. . Connect the aluminum wiring to the added section of copper wire using special co and/or tools designed and UL listed for joining copper to aluminum. Follow the electrical connector manufacturer’s recommended procedure. Aluminum/copper connection must conform with local codes and industry accepted wiring practices. • Wire sizes and connections must conform with the rating of the appliance as specified on the model/serial rating plate. The model/serial plate is located on the left side of the range hood. • Wire sizes must conform to the requirements of the National Electrical Code, ANSI/NFPA 70 (la est edition), or CSA Standards C22. 1-94, Canadan Electrical Code, Part 1 and C22.2 No. 0-M91 (latest edition) and all local codes and ordinances. If configuring for recirculation venting, range hood model FHWC3050RS uses recirculation kit FHWRKT30RS and if using range hood model FHWC3650RSB recirculation kit FHWRKT36RS would be used. EN- LOCATION REQUIREMENTS IMPORTANT Cabinet Dimensions Observe all governing codes and ordinances. • It is the installer’s responsibility to comply with installation clearances'. Range hood location should be away from • strong draft areas, such as windows, doors and strong heating vents. • Cabinet opening dimensions that are shown must be used. Given dimensions provide minimum clearance. • Grounded electrical outlet is required. See “Electrical Requirements” section. • All openings in ceiling and wall where canopy hood will be installed must be sealed. B A For Mobile Home Installations The installation of this range hood must conform to the Manufactured Home Construction Safety Standards, Title 24 CFR, Part 328 (formerly the Federal Standard for Mobile Home Construction and Safety, Title 24, HUD, Part 280) or when such standard is not applicable, the standard for Manufactured Home Installation 1982 (Manufactured Home Sites, Communities and Setups) ANSI A225.1/NFPA 501A, or latest edition, or with local codes. PRODUCT DIMENSIONS EN- C A. 24 ” (61.0 cm) min. for electric cooking surfaces 27” (68.6 cm) min. for gas cooking surfaces 30” (76.2 cm) suggested max. B. 30” (76.2 cm) min. cabinet opening width for 30” (76.2 cm) models and 36” (91.4 cm) min. cabinet width for 36” (91.4 cm) models. C. 36” (91.4 cm) base cabinet height Dim B Dim C Dim D FHWC3050RS 29 7/8” (75.8 cm) 30” Hood Model hood model Dim A 6 1/2” (16.7 cm) 3” (7.6cm) 27 3/4” (70.5 cm) FHWC3650RSB 35 7\/8” (91.1 cm) 36” Hood Model 9 9/16” (24.3 cm) 6'(15.2 cm) 33 15/16” (86.2 cm) VENTING REQUIREMENTS • Do not terminate the vent system into an attic or other enclosed area. • Do not use a 4” (10.2 cm) laundry-type wall cap. • Use metal vent only. Rigid metal vent is recommended. Plastic or metal foil vent is not recommended. • The length of vent system and number of elbows should be kept to a minimum to provide efficient performance. For the most efficient and quiet operation: • Use no more than three 90° elbows. • Make sure there is a minimum of 24” (61 cm) of straight vent between the elbows if more than 1 elbow is used. • Do not install 2 elbows together. • Use clamps or duct tape to seal all joints in the vent system. • The vent system at exit must have a cold air damper. • Use caulking to seal exterior wall or roof opening around the cap. • Best performances are reached with straight piping, without elbows and using smooth pipe. Roof Venting Wall Venting Calculating Vent System Length To calculate the length of the system you need, add the equivalent feet (meters) for each vent piece used in the system. These directions are for rectangular vent installation only. If you choose to use round rigid metal venting the minimum diameter to use is "'8”.?? ¼” x 10” (8.3 cm x 25.4 cm) rectangular Vent System Vent Piece Cold Weather Installations An additional back draft damper should be installed to minimize backward cold air flow and a thermal break should be installed to minimize conduction of outside temperatures as part of the vent system. The damper should be on the cold air side of the thermal break. The break should be as close as possible to where the vent system enters the heated portion of the house. Makeup Air Local building codes may require the use of makeup air systems when using ventilation systems greater than specified CFM of air movement. The specified CFM varies from locale to locale. Consult your HVAC professional for specific requirements in your area. Venting Methods Vent system can terminate either through the roof or wall. Use 3¼” x 10” (8.3 x 25.4 cm) rectangular with a maximum vent length of 35 ft (10.7 m) for vent system. NOTE Flexible vent is not recommended. Flexible vent creates both back pressure and air turbulence that greatly reduce performance. 3¼” x 10” (8.3 cm x 25.4 cm) 90° elbow 5.0 ft (1.5 m) 3¼” x 10” (8.3 cm x 25.4 cm) flat elbow 12.0 ft (3.7 m) 3¼” x 10” (8.3 cm x 25.4 cm) wall cap 0.0 ft (0.0 m) Example Vent System 3¼” x 10” (8.3 x 25.4 cm) elbow 6 ft (1.8 m) Wall Cap 2 ft (0.6 m) Maximum Recommended Length = 35 ft (10.7 m) 1 - 90° elbow 8 ft (2.4 m) straight 1 - wall cap = 5.0 ft (1.5 m) = 8.0 ft (2.4 m) = 0.0 ft (0.0 m) Length of 3¼” x 10” (8.3 cm x 25.4 cm) system = 13.0 ft (3.9 m) EN- VENTING REQUIREMENTS . Use 5/64” drill bit and drill 4 pilot holes as shown for top range hood support. NOTE: Make the drill holes on the thin area of the slot. PREPARE THE LOCATION NOTE Before making cutouts, make sure there is proper clearance within the ceiling, wall or cabinet. Fitting material is provided to secure the hood to most types of walls and cabinets. However, a qualified technician must verify suitability of the materials in accordance with the type of wall and cabinet. 1. Disconnect power. . Select a flat surface for assembling the range hood. Place covering over that surface. . Lift the range hood and set it upside down onto covered surface. 4. If cabinet has recessed bottom, add "two - 2” (5.1 cm) wide filler strips. Length and thickness determined by recess dimensions. Four flat head wood screws or machine screws with washers and nuts to attach filler strips in locations shown. 3” (7.6 cm) Wood filler strips (recessed cabinet bottoms only) A. Drill pilot hole A . Install the 4 - 0.50 cm x 1.9 cm mounting screws in pilot holes. Leave about ¼” (6.4 mm) space between screw heads and cabinet to slide range hood into place. ¹⁄4” (6.4 mm) 8. Install framing for hood rear support If drywall is present, using the rear mounting screw hole locations marked in the previous step cut away enough drywall to expose 2 vertical studs at the rear mounting screw holes locations. Install horizontal support at least 2” X 4 ” between two wall studs at the rear mounting screw holes location. The horizontal support must be flush with the room side of the studs. Use cleats behind both sides of the support to secure to wall studs. Reinstall drywall and refinish. IMPORTANT – Framing must be capable of supporting 100 lbs. Cabinet bottom Wall 3” (7.6 cm) 8-1/2” min. opening for ductwork View From Rear Cleats . Lift the range hood up under cabinet and determine final location by centering beneath cabinet. Mark on the underside of cabinet the location of the 4 keyhole mounting slots on the range hood (See slot dimensions on page 6). Mark rear mounting screw hole locations. Set range hood aside on a covered surface. A 2” x4” Min. Mounting Support A Centerline of Installation Space A. Keyhole slot PREPARE THE LOCATION Determine Wiring Hole Location 1. Determine and clearly mark a vertical centerline on the wall and cabinet bottom. A Centerline Roof Venting To make a 4¼” x 10½” (10.8 cm x 26.7 cm) rectangular cutout on the underside of cabinet top and bottom: 1. Mark lines 5 8 (1.6 cm) and 4 ¼” (10.8 cm) from the back wall on the centerline of the underside of cabinet. . Mark lines 5¼” (13.3 cm) to the right and left of the centerline on the underside of cabinet. . Use saber or keyhole saw to cut a rectangular opening for vent. 4. Repeat steps 1-3 for the underside of the top of the cabinet. A Centerline To wire through top: 2. Mark a line distance (A) from the right of the centerline on the underside of the cabinet. Mark the point on this line that is 1 1/2"(3.8cm) from back wall. Drill a 1¼” (3.2 cm) diameter hole (B) through the cabinet at this point. Cabinet cutouts * 5/8 (1.6 cm) 4/1 4 " (10.8 cm) 51/4" (13.3 cm) 51/4" (13.3 cm) *From wall, not cabinet frame hood model 30” & 36” models Dim A 8 5/8” (21.9 cm) A B 1 1/2"(3.8cm) from wall, not cabinet frame Centerline To wire through wall: 1. Mark a line distance (A) from the right of the centerline on the underside of the wall. Mark the point on this line that is 1 1/2"(3.8cm) from the underside of the cabinet. Drill a 1¼” (3.2 cm) diameter hole (B) through the rear wall at this point. B hood model 30” & 36” models A 1 1/2"(3.8cm) Wall Venting To make a 4¼” x 10½” (10.8 cm x 26.7 cm) rectangle in the wall: 1. Make 2 lines by measuring¼” (0.63 cm) and 4” (10.16 cm) down from underside of cabinet and mark on the centerline on the back wall. . Mark lines 5¼” (13.3 cm) to the right and left of the centerline on the wall. . Use saber or keyhole saw to cut a rectangular opening in the wall for the vent. Centerline Cabinet front Dim A 8 5⁄8” (21.9 cm) 4” (10.16 cm) 1 ⁄4” (0.63 cm) 51/4” (13.3 cm) 51/4” (13.3 cm) A Centerline PREPARE THE LOCATION Install Vent System 1. Install vent through the vent opening in upper cabinet or wall. Complete venting system according to the selected venting method. See “Venting Requirements” section. . Use caulking to seal exterior wall or roof opening around the cap. Vent Damper Installation Install 3¼” x 10” (8.3 x 25.4 cm) vent damper. Attach to range hood using the indicated screws provided in hardware kit. Install the 3¼” x 10” (8.3 x 25.4 cm) rectangular vent transition A. 3¼” x 10” (8.3 x 25.4 cm) rectangular vent transition B. 6 - 0.40 x 0.80 cm screws C. Rectangular vent knockouts B INSTALL RANGE HOOD (Ducted version) 1. Detach the 3¼” x 10” (8.3 x 25.4 cm) rectangular vent damper from the package. C A B • If a vent damper is installed with a wall cap with damper, check that they do not interfere with each other. Remove the vent damper flap if they interfere. Power Supply Cable Installation 1. For direct wire installations, run the home power supply cable according to the National Electric Code or CSA standards and local codes and ordinances. NOTE A A. 3¼” x 10” (8.3 x 25.4 cm) rectangular vent damper • For roof installations, remove the top rectangular vent knockout A. For wall installations, remove the rear rectangular vent knockout B. A Do not reconnect power until the installation is complete. Before starting the installation, remove the vent grill and grease filters. . Remove the screws from the terminal box cover. Remove terminal box cover and set aside. B A. Top rectangular knockout B. Rear rectangular knockout B EN-10 A. Terminal box cover B. Screw A INSTALLING THE HOOD . Remove the power supply knockout from the top or rear of the vent hood (depending on the incoming location of your home power supply cable) and install a UL listed or CSA approved ½” strain relief. 1. Disconnect power. A. White wires B. Black wires C. Green ground wire D. UL listed wire connector E. Home power supply cable F. UL listed or CSA approved ½” strain relief A A. Power supply knockout 2. 3. Use UL listed wire connectors and connect white wires (A) together. Use UL listed wire connectors and connect black wires (B) together. WARNING 4. Lift the hood into final position. Feed enough electrical wire through the ½” UL listed or CSA approved strain relief to make connections in the terminal box. Tighten the strain relief screws. . Position the range hood so that the large end of the keyhole slots are over the mounting screws. Then push the hood toward the wall so that the screws are in the neck of the slots. Tighten the mounting screws, making sure the screws are in the narrow neck of slots. . Add the 2 rear 0.49 * 5.0 cm rear mounting screws into the narrow neck of the rear keyhole slots. These should screw into the horizontal support that was placed between the two wall studs in section PREPARE THE LOCATION on page 8. . Connect ventwork to hood. Seal joints with vent clamps or duct tape to make secure and airtight. 8. Check that back draft dampers work properly. MAKE ELECTRICAL CONNECTION WARNING Electrical Shock Hazard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Fire Hazard Electrically ground the blower. Use copper wire. Connect ground wire to green wire in terminal box. Failure to do so can result in death, fire, or electrical shock. 4. Connect green (or bare) ground wire from power supply to green wire in terminal box . 5. Install terminal box cover. 6. Reconnect power. Complete Installation 1. Install grease filters . See the “Range Hood Use” section. . Check the operation of the range hood fan and light. See “Range Hood Use” section. If range hood does not operate, check to see whether a circuit breaker has tripped or a household fuse has blown. Disconnect power and check wiring connections. NOTE To get the most efficient use from your new range hood, read the “Range Hood Use” section. EN-11 RANGE HOOD USE RANGE HOOD USE Cleaning The range hood is designed to remove smoke and cooking vapors from the cooktop area. For best results, start the hood before cooking and allow it to operate several minutes after the cooking is complete to clear all smoke from the kitchen. A WARNING To Reduce The Risk Of Fire Or Electrical shock disconnect from power supply before cleaning. D IMPORTANT B Clean the hood and grease filters frequently according to the following instructions. Replace grease filter before operating hood. C IMPORTANT A. LED lights B. Grease filter C. Vent Grille D. Control knobs Exterior Surfaces Do not use soap-filled scouring pads, abrasive cleaners, Cooktop Polishing Creme, steel wool, gritty washcloths or paper towels. To avoid damage to the stainless steel, do not use cleaners that contain chlorine. A Range Hood Controls The hood controls are located at the bottom front section of the unit. Cleaning Method: Light OFF ON FRONT Fan REAR Knob Graphics OFF Light Icon HI Knob Graphics Operating the Light Push in on knob to release and then rotate it counter clockwise for light On/Front/Rear/Off. Operating the Fan Push in on knob to release and then rotate it counter clockwise for fan speeds Hi/Med/Lo/Off. EN-1 MED LO Fan Icon SMUDGE-PROOF™ STAINLESS STEEL Your range hood has Smudge-Proof TM Stainless Steel finish. Clean the stainless with warm soapy water using a clean sponge or cloth. Rinse with clean water and dry with a soft clean cloth. DO NOT USE any cleaners like Stainless Steel cleaners or any other types of cleaners containing any abrasive, chlorides, chlorines or ammonia. It is recommended to use mild dish soap and water or a 50/50 solution of water and vinegar. RANGE HOOD CARE To clean or replace grease filter: 1. Push in at the indicated area to open the vent grille. The vent grille will hinge down for access to the grease filters. PUSH TO OPEN WARNING Electrical Shock Haxzard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Replacing the Front LED lights 1. Remove the vent grille and grease filters. . To remove or install the grease filters push tab towards the back of the unit. 2. Remove the screws at the front support and slide the panel back. . To clean grease filter, soak the filters in hot water using a mild detergent. Rinse well and shake to dry. NOTE 3. Disconnect the front LED lights wiring Do not use ammonia. The aluminum on the grease filter will corrode and darken. NOTE The grease filter is dishwasher safe. To avoid grease filter damage while cleaning, place filter into the dishwasher top rack for cleaning. 4. Squeeze LED lamp mounting clips and push down the LED lights as shown below Squeeze here Squeeze here 5. Replace with new LED lights P art number 5304503879 and re-install the front support EN-15 RANGE HOOD CARE WARNING Electrical Shock Haxzard Disconnect power before servicing. Replace all parts and panels before operating. Failure to do so can result in death or electrical shock. Replacing the Rear LED lights 1. Remove the vent grille and grease filters. 2. Disconnect the rear LED lamp wiring 3. Squeeze LED lamp mounting clips and push down the LED lights as shown below. Squeeze here Squeeze here 4. Replace with new LED lights. P art number 5304503879 EN-14 TROUBLESHOOTING Problem Possible Causes Solutions After installation, the unit doesn’t work. 1. The power line and the cable connector is not connected properly. 1. Check the power connections. 2. The wires from the switches are disconnected or loose. 2. Make sure the wires on the switches are connected properly. Light works, but motor is not turning. 1. The motor is defective, possible seized. 1. Change the motor. 2. The motor wire is not connected. 2. Make sure the motor wire is plugged into the terminal box connector. The unit is vibrating. 1. The motor is not secure in place. 1. Tighten the motor in place. 2. Damaged blower wheel. 2. Change the blower. 3. The hood is not secured in place. 3. Check the installation of the hood. The motor is working, but the lights are not. 1. Defective lamp. 1. Change the lamp. 2. The lamp is loose. 2 . Make sure the lamp is seated properly. 3. The wires on the light switch are loose. 3. Make sure the wires on light switch are connected properly. The hood is not venting out properly. 1. The hood might be hanging to high from the cook top. 1 . Check installation instructions. 2. The wind from the opened windows or opened 2. Close all the windows and doors to eliminate doors in the surrounding area are affecting the the outside wind flow. ventilation of the hood. Vent grill or grease filter is vibrating. 3. Blockage in the duct opening or duct work. 3. Remove all the blocking from the duct work or duct opening. 4. The direction of duct opening is against the wind. 4. Adjust the duct opening direction. 5. Using the wrong size of ducting. 5. Change the ducting to correct size. 1 . Vent grill or grease filter is loose. 1 . Make sure vent grill or grease filter is installed correctly. EN-1 Warranty Your appliance is covered by a one year limited warranty. For one year from your original date of purchase, Electrolux will pay all costs for repairing or replacing any parts of this appliance that prove to be defective in materials or workmanship when such appliance is installed, used and maintained in accordance with the provided instructions. Exclusions This warranty does not cover the following: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Products with original serial numbers that have been removed, altered or cannot be readily determined. Product that has been transferred from its original owner to another party or removed outside the USA or Canada. Rust on the interior or exterior of the unit. Products purchased “as-is” are not covered by this warranty. Food loss due to any refrigerator or freezer failures. Products used in a commercial setting. Service calls which do not involve malfunction or defects in materials or workmanship, or for appliances not in ordinary household use or used other than in accordance with the provided instructions. Service calls to correct the installation of your appliance or to instruct you how to use your appliance. Expenses for making the appliance accessible for servicing, such as removal of trim, cupboards, shelves, etc., which are not a part of the appliance when it is shipped from the factory. Service calls to repair or replace appliance light bulbs, air filters, water filters, other consumables, or knobs, handles, or other cosmetic parts. Surcharges including, but not limited to, any after hour, weekend, or holiday service calls, tolls, ferry trip charges, or mileage expense for service calls to remote areas, including the state of Alaska. Damages to the finish of appliance or home incurred during installation, including but not limited to floors, cabinets, walls, etc. Damages caused by: services performed by unauthorized service companies; use of parts other than genuine Electrolux parts or parts obtained from persons other than authorized service companies; or external causes such as abuse, misuse, inadequate power supply, accidents, fires, or acts of God. DISCLAIMER OF IMPLIED WARRANTIES; LIMITATION OF REMEDIES CUSTOMER’S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AS PROVIDED HEREIN. CLAIMS BASED ON IMPLIED WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW, BUT NOT LESS THAN ONE YEAR. ELECTROLUX SHALL NOT BE LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS PROPERTY DAMAGE AND INCIDENTAL EXPENSES RESULTING FROM ANY BREACH OF THIS WRITTEN LIMITED WARRANTY OR ANY IMPLIED WARRANTY. SOME STATES AND PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR LIMITATIONS ON THE DURATION OF IMPLIED WARRANTIES, SO THESE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WRITTEN WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE. If You Need Service Keep your receipt, delivery slip, or some other appropriate payment record to establish the warranty period should service be required. If service is performed, it is in your best interest to obtain and keep all receipts. Service under this warranty must be obtained by contacting Electrolux at the addresses or phone numbers below. This warranty only applies in the USA and Canada. In the USA, your appliance is warranted by Electrolux Major Appliances North America, a division of Electrolux Home Products, Inc. In Canada, your appliance is warranted by Electrolux Canada Corp. Electrolux authorizes no person to change or add to any obligations under this warranty. Obligations for service and parts under this warranty must be performed by Electrolux or an authorized service company. Product features or specifications as described or illustrated are subject to change without notice. USA 1.800.944.9044 Electrolux Home Products, Inc. 10200 David Taylor Drive Charlotte, NC 28262 Canada 1.800.265.8352 Electrolux Canada Corp. 5855 Terry Fox Way Mississauga, Ontario, Canada L5V 3E4
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