Jøtul C 350 Winterport Fireplace Insert

Jøtul C 350 Winterport 138376_Rev_Q 2 / 17
Jøtul C 350 Winterport
Fireplace Insert
Jøtul C 350
Winterport
Fireplace Insert
Installation and Operating Instructions
for the United States & Canada
„„ The Jøtul C 350 Winterport fireplace insert is
listed to burn solid wood only. Do not burn
any other fuels.
„„ Read this entire manual before you install
and use this appliance.
„„ Save these instructions for future reference
and make them available to anyone using or
servicing the fireplace insert.
„„ This wood heater requires periodic inspection
and repair for proper operation. See this
manual for specific maintenance information.
It is against federal regulations to operate
this wood heater in a manner inconsistent
with the operating instructions in this
owner’s manual.
1
Jøtul C 350 Winterport 138376_Rev_Q 2/17
Table of Contents
Standards and Safety Notices
Standards / Codes......................................................... 3
Safety Notices................................................................4
Preparation ....................................................................4
Unpacking the Firebox ................................................4
Specifications
Jøtul C 350 Winterport Fireplace Insert................... 5
Dimensions .................................................................... 5
Installation
Masonry Fireplace Requirements .............................6
Factory-built Fireplace Requirements .....................6
Chimney Height.............................................................6
Hearth Protection ......................................................... 7
Clearance to Combustibles ........................................8
Chimney Connection ................................................. 10
Firebox Installation .................................................... 10
Surround Assembly .....................................................12
For Your Records...
Record the following information to help your
dealer determine what you will need should
your fireplace ever require parts or service.
The serial number and manufacturing date are
indicated on the permanent label located in the
blower compartment under the firebox. You
may also wish to attach your sales receipt to this
manual for future reference.
Model: Jøtul C 350 Winterport Fireplace Insert
Serial Number:
Purchase Date:
Dealer:
Operation
Combustion Efficiency ...............................................13
CO Emissions.................................................................13
Wood Fuel and Performance.....................................13
Functionality .................................................................13
Air Control Settings..................................................... 14
Break-in Procedure...................................................... 14
Starting / Maintaining the Fire.................................15
Adding Fuel ...................................................................15
Formation of Creosote................................................15
Blower Operation........................................................ 16
Phone:
Installed by:
Date:
Maintenance
Ash Removal..................................................................17
Glass Care.......................................................................17
Chimney System ......................................................... 18
Gaskets........................................................................... 19
Blower ........................................................................... 19
Illustrated Parts Breakdown
Exploded View ............................................................ 20
Parts Listing ................................................................. 21
Appendix A
Door Knob Assembly ..................................................22
Baffle Plate Removal .................................................. 22
Warranty Statement ...................................23
2
PLEASE NOTE:
IT IS NORMAL FOR SMOKE AND ODOR
TO OCCUR DURING THE INITIAL
STAGES OF OPERATION, DEPENDING
UPON TEMPERATURES GENERATED
OVER TIME. THIS “CURING”
CONDITION CAN BE ALLEVIATED BY
PROMOTING FRESH AIR CIRCULATION
WITHIN THE IMMEDIATE VICINITY OF
THE APPLIANCE.
Jøtul C 350 Winterport 138376_Rev_Q 2 / 17
Standards
The Jøtul C 350 Winterport fireplace insert has been
tested and listed to the following standards:
U.S: ANSI/UL 1482-2011
Canada: CAN/ULC-S627-00
Certified Safety Tests performed by:
ITS, Intertek Testing Services
Middleton, Wisconsin
Manufactured by:
Jøtul North America
55 Hutcherson Drive
Gorham, Maine 04038-2644
Combustion Specifications
Jøtul C 350 Winterport
Heat Output Range:1 11,420 to 34,200 BTU/hr.
Max. Heat Output: 40,000 BTU/hr.
Heating Capacity:2
Up to 1,300 sq. ft.
Maximum Burn Time:2 Up to 7 hours
Combustion Efficiency:3 HHV
LHV
74.20%80.20%
CO Emissions:4
93.17 g/hr
Pariculate Emissions:5
4.0 g/hr
Fuel: 2 0” Logs (508 mm)
See the Operation section of this manual for important
information regarding the safe, proper, and most efficient
operation of your stove.
1 Heat Output Range results are determined during
specific emissions tests established by the EPA.
The Maximum Heat Output value is representative of a
more frequent re-fueling cycle than specified in the EPA
High Heat Output test method.
2 Heating Capacity and Maximum Burn Time will vary
depending on design of home, climate, wood type and
operation
3
High Heat Value and Low Heat Value are obtained per
CSA B415.1-10 test method. HHV calculation encompasses
all products of combustion, including H2O condensation.
LHV calculation includes H2O in its vapor state. Simply
put, HHV assumes all the water component is in a liquid
state (condensed) at the end of combustion and that
heat recovered from condensation can be put to use.
4
Carbon Monoxide Emissions rate results from Test
Method CSA B415.1-10.
5.
Particulate Emissions rate is obtained using EPA Test
Method 28-5H.
WARNING !
THIS WOOD HEATER HAS A MANUFACTURERSET MINIMUM LOW BURN RATE THAT MUST
NOT BE ALTERED. IT IS AGAINST FEDERAL
REGULATIONS TO ALTER THIS SETTING
OR OTHERWISE OPERATE THIS WOOD
HEATER IN A MANNER INCONSISTENT WITH
OPERATING INSTRUCTIONS IN THIS MANUAL.
This heater meets the 2015 U.S.
Environmental Protection Agency’s
emission limits for wood heaters
manufactured after May 15, 2015.
Check Building Codes
When installing, operating and maintaining your
Jøtul C 350 Winterport fireplace insert, follow the
guidelines presented in these instructions, and make them
available to anyone using or servicing the stove.
In the U.S., the National Fire Protection Association’s Code,
NFPA 211, Standards for Chimneys, Fireplaces, Vents and
Solid Fuel Burning Appliances, or similar regulations, may
apply to the installation of a solid fuel burning appliance
in your area.
In Canada, the guideline is established by the CSA
Standard, CAN/CSA-B365-M93, Installation Code for SolidFuel-Burning Appliances and Equipment.
Always consult your local building inspector or authority
having jurisdiction to determine what regulations apply
in your area.
THE JOTUL C 350 FIREPLACE INSERT IS NOT APPROVED FOR
USE IN MOBILE HOMES.
NOTICE:
YOU SHOULD CONSULT THE AUTHORITY
HAVING JURISDICTION IN YOUR LOCALE
(SUCH AS MUNICIPAL BUILDING
DEPARTMENT, FIRE DEPARTMENT, FIRE
PREVENTION BUREAU, ETC.) BEFORE
INSTALLATION TO DETERMINE THE NEED
TO OBTAIN A PERMIT.
3
Jøtul C 350 Winterport 138376_Rev_Q 2/17
Safety Notices
• BURN SOLID WOOD FUEL ONLY. DO NOT BURN
OTHER FUELS.
• DO NOT USE CHEMICALS OR FLUIDS TO
START THE FIRE. DO NOT BURN GARBAGE OR
FLAMMABLE FLUIDS.
• IF THIS ROOM HEATER IS NOT PROPERLY
INSTALLED, A HOUSE FIRE MAY RESULT. TO
REDUCE THE RISK OF FIRE, FOLLOW THE
INSTALLATION INSTRUCTIONS. FAILURE TO
FOLLOW THESE INSTRUCTIONS MAY RESULT IN
PROPERTY DAMAGE, BODILY INJURY, OR LOSS
OF LIFE.
• CONTACT THE LOCAL BUILDING OR FIRE
OFFICIALS ABOUT RESTRICTIONS AND
INSTALLATION INSPECTION REQUIREMENTS IN
YOUR AREA. WHEN NOT ADDRESSED IN THIS
MANUAL, OR BY LOCAL CODE AUTHORITIES,
INSTALLATION SPECIFICATIONS AND
REQUIREMENTS DEFER TO NFPA 211 OR CSA B 365.
• DO NOT CONNECT THIS FIREPLACE TO ANY AIR
DISTRIBUTION DUCT OR SYSTEM.
Preparation
We strongly urge you to have your authorized Jøtul
dealer install your new Jøtul C 350 Fireplace Insert.
• Check with local building officials to determine what
permits may be required before installation.
• Notify your insurance company before installing this
fireplace.
Unpacking the Fireplace
All firebox components of the Jøtul C 350 Fireplace Insert are contained within the carton on a single pallet.
As you unpack the contents, inspect each item for damage. Notify your dealer of any damage such as dents,
cracked glass, or broken bricks.
Contents:
•
•
•
•
• DO NOT USE GRATES OR ANDIRONS TO
ELEVATE THE FIRE. BUILD FIRE DIRECTLY ON
THE FIRECHAMBER FLOOR.
• EXTREMELY HOT WHILE IN OPERATION! KEEP
CHILDREN, CLOTHING AND FURNITURE AWAY.
CONTACT WILL CAUSE SKIN BURNS.
• NEVER OPERATE THE FIREPLACE WITH A
CRACKED OR BROKEN GLASS PANEL.
• Install smoke detectors in the living areas and
bedrooms of your home. Test them regularly
and install new batteries twice annually.
When installed in the same room as the stove,
a smoke detector should be located as far
from the stove as possible to prevent it from
sounding when adding fuel to the fire.
• Avoid creating a low pressure condition in
the room where the stove is operating. Be
aware that operation of an exhaust fan or
clothes dryer can create a low pressure area
and consequently promote flow reversal
through the stove and chimney system. The
chimney and building, however, always work
together as a system - provision of outside
air, directly or indirectly to an atmospherically
vented appliance will not guarantee proper
chimney performance. Consult your local
Jøtul authorized dealer regarding specific
installation/performance issues.
4
Firebox Assembly - including Firebricks
Steel Riser Bar Surround Panels (Breakdown on page 13)
Stove Hardware Bag
• Fireplace Conversion Notice Plate
• Blower Power Cord
• Blower Control Knob
• AC Power Receptacle Harness
• Receptacle Inlet Cover Plate
• Door Knob parts • Firebox Locking Pin
Tools & Materials Required:
•
•
•
•
•
•
•
work gloves
• safety glasses
tape measure
• phillips screwdriver
tin snips
• power drill
High-temperature sealant
1” (25 mm) masonry anchors or nails (two)
1/4” x 3/4” self-tapping screws (three)
10 mm (1/4”) open end wrench or socket driver
Removing the Firebox from Pallet
1. Remove the two screws that secure the steel Riser
Bar assembly to the back of the pallet. See page
8 to determine if Riser Bar is required for your
installation.
2. The firebox may be lightened by removing the door,
firebricks and baffle plates. See fig. 22, page 22.
3. The firebox is secured to the pallet by a steel bracket
on each side and one screw in the bottom at the
front. Use a 1/4 socket to remove these five screws
and lift the firebox to disengage the brackets.
Discard brackets.
4. Install the Blower Control Knob.
5. Install the Door Knob parts in the order shown in fig.
21, page 22.
Jøtul C 350 Winterport 138376_Rev_Q 2 / 17
Jøtul C 350 Winterport
Specifications
Flue Collar: 6” (152 mm)
Firebox Capacity: 1.32 cu. ft.
Dual Crossflow Blowers: 110 cfm.
Shipping Weight:425 lbs. (193 kg.)
Optional Surrounds and Accessories
Steel Wide Surround, 40”x 30” / Matte Black
156055
Trimable Surround, 37” x 25 1/2”/ for Z-C fireplaces 157326
Draw-Down Adaptor Kit
156073
Stove Gloves
157363
Universal Gasket Kit
157050
Blower Flex Hard Wire Kit
158002
2
7
Steel Wide Surround Panel
For use with Riser Bar
37”
940 mm
25 1/4”
641 mm
without
Riser Bar
27 1/4”
692 mm
with
Riser Bar
Bottom
Surround
Trim
2” 51 mm
Figure 1. Critical dimensions.
5
Jøtul C 350 Winterport 138376_Rev_Q 2/17
Installation
Factory-Built Fireplace Requirements
• The entire fireplace and chimney must be cleaned
and inspected before installation. The system
must meet local building code requirements.
• The factory-built fireplace must be listed per
UL 127 or ULC S610.
Masonry Fireplace Requirements
• The structure and components must be free of
any defects such as cracks or broken bricks or flue
tiles. Any damage must be repaired before installation.
Any opening that may exist between the masonry
of the fireplace and the facing masonry must be
permanently sealed.
• The chimney must have a clay tile liner or a stainless steel liner utilizing a positive connection.
• Do not remove bricks or mortar from the fireplace or chimney. However, masonry or steel may
be removed from the smoke shelf and adjacent
damper frame area to accommodate installation
of a chimney liner, provided that their removal
will not weaken the structure of the fireplace or
chimney, and will not reduce protection for combustible materials.
• Chimney Height:
Minimum - 15 ft. ( 4.57 meters)
Maximum - 33 ft. (10.5 meters)
The Jøtul C 350 Winterport may be installed into a
factory-built fireplace with the following conditions:
• Installation must include a full height, listed
chimney liner meeting type HT requirements
(2100F) per UL 1777 (U.S.) or ULC S635 (CAN).
The liner must be securely attached to the insert
flue collar and the chimney top.
Some liner manufacturers require insulation in
order to achieve a UL 1777 or ULC-S635 listing. Check
with the manufacturer of the liner being used to
determine if insulation is required. Insulation is
recommended particularly if the chimney flue is
located in a chase outside of the building envelope.
• The top plate of the liner system MUST NOT block
the air flow between the cooling walls of the zeroclearance fireplace air-cooled chimney system.
These cooling walls MUST remain open under all
conditions to maintain proper circulation of cooling air.
• The damper or fireplace opening must be sealed to
prevent passage of room air into the chimney cavity.
• The convection chamber and/or air circulation
louvers of the zero-clearance fireplace MUST NOT
be blocked-off. This requirement may preclude use
of the cast iron surround panels. A custom-built
surround panel system may be used provided it
does not interfere with air circulation through the
convection chamber.
Minimum Fireplace Dimensions
A: Front Width *........................................32” (813 mm)
B: Height** ........................................ 19 1/2” (495 mm)
C: Rear Width ................................... 22 3/4” (577 mm)
D: Rear Height** ............................. 16 3/4” (425 mm)
E: Depth.................................................. 16” (406 mm)
*NOTE: Width dimension accommodates clearance for Surround attachment and blower power cord routing.
** Add 2” (51 mm) for use with optional Riser Bar.



Figure 2. Minimum fireplace dimensions.
6




Figure 3. Zero-clearance fireplace installation.
Jøtul C 350 Winterport 138376_Rev_Q 2 / 17
Zero-clearance fireplace installation, cont’d.
• Alteration of the zero-clearance fireplace
functionality or structure is not permitted; i.e.
firebrick or refractory panels MUST NOT be be
removed to accommodate the fireplace insert
installation. Alteration of the zero-clearance fireplace
is limited to:
a) removal of the damper for liner installation
b) removal of external, nonfunctional trim which
then must be stored within the fireplace for potential
future re-assembly.
• Fireplace Conversion Notice PN 220508 must be
permanently attached to the back of the fireplace.
This metal label is included in the bag containing this
manual.
• Means must be provide to properly support the front
of the insert if it projects from the fireplace front.
The weight of the insert must not compromise the
structural integrity of the zero-clearance fireplace.
Combustible
Flooring
Figure 4. Required hearth protection if flush with
combustible floor materials. Riser Bar must be installed.
• Means must be provided to remove the insert or
baffle to facilitate cleaning the chimney flue.
• Final approval is contingent on the authority having
local jurisdiction.
Hearth Protection Requirements
Min.
16” from
door
opening
The floor area in front of fireplace insert must be
protected from live sparks and radiant heat.
•Materials: Hearth protection must be non
combustible insulating board, or the equivalent
mortared masonry material. Alternate protection
must composed of materials as specified by NFPA
211.
• Protected Area: 16” Deep x 34 1/2” Wide, for both the
U.S. and Canada.
A) Front - The protection must extend at least 16
inches (406 mm) forward from the fireplace insert
door opening.
B) Sides - Protection must extend 17 1/4 inches (438
mm) to both sides of the centerline of the insert. See
fig 5.
2 1/2”
Figure 4a. Minimum raised hearth requirement.
Riser Bar not required.
• Flush Hearth:
Where the hearth construction is flush with
combustible floor materials, the insert must be
elevated with use of the 2” Riser Bar supplied. See fig.
4.
• Raised Hearth:
Where the hearth construction is a minimum of 2
1/2” thick, the insert may be installed without use of
the Riser Bar.
See fig. 4a.
7
Jøtul C 350 Winterport 138376_Rev_Q 2/17
Clearance to Combustible Materials
• There may be no combustible materials located
anywhere within 36” (914 mm) of the front of the
fireplace insert. This precaution includes items such
as drapes or doors that could swing into the area
within 36” of the insert.
Mantel Clearances
Clearance reduction to mantel construction may be
made in conformance to NFPA 211 or CAN/CSA B365.
• Specific clearance (open space) must be maintained between the fireplace insert and combustible materials located above and to the side.
See figures 5-6 for minimum dimensions.
Minimum Clearances
Clearances are measured from the hearth surface,
door opening, or centerline as noted below.
Add two inches to mantel and top trim clearance
when Riser Bar is installed.
A: Hearth Protection, width from centerline:........... ...........................................................17 1/4” (438 mm)
B: Hearth Protection, forward from door opening: .
................................................................16” (406 mm)
C: To Side Trim, 1” max. thickness, from centerline...
.................................................................. 19 1/2” (495 mm)
D: To Side Room Wall, from centerline:....................... ....................................................... 54 1/2” (1384 mm)
E: To Top Trim, 1” max. thickness, from hearth:
................................................................ 39” (991 mm)
F: To Mantel, 3 1/2” max. depth, from hearth:
.............................................................. 48” (1219 mm)
To Mantel, 11 1/2” max. depth: ..... 54” (1372 mm)
Figure 5. Minimum clearance to combustible materials
8
Figure 6. Mantel Clearance Detail - measured from
the hearth surface to the lowest mantel surface.
Riser Bar is not installed.
Add two inches to each clearance dimension when
Riser Bar is used.
Jøtul C 350 Winterport 138376_Rev_Q 2 / 17
Chimney Connection
This insert must be connected to a code-approved
masonry chimney or listed factory-built fireplace
chimney with a direct (positive) flue connector into the
first chimney liner section. The chimney size should not
be less than, nor more than, three times greater than
the cross-sectional area of the flue collar.
The optional Jøtul Draw-Down Adaptor Kit 156073 is
available to ease connection of the chimney liner with
the flue collar.
A positive connection must be made between the
fireplace insert and the chimney by one of the following
approved methods.
U.S. Requirement:
Canada Requirement:
The insert must be installed with a continuous
chimney liner of 6” (152 mm) diameter extending
from the fireplace insert to the top of the chimney.
The chimney liner must conform to the Class 3
requirements of CAN/ULC-S635, Standard for Lining
Systems for Existing Masonry or Factory-Built
Chimneys and Vents, or CAN/ULC-S640, Standard for
Lining Systems for New Masonry Chimneys.
See fig. 8.
Do not use aluminum or galvanized steel pipe for
chimney connection components - these materials
are not suitable for use with solid fuel.
The insert is connected to a listed stainless steel flexible
connector that extends into the first chimney flue tile
liner. A sealed block-off plate must be installed at the
damper area of the existing fireplace. See fig. 7.
For internal chimneys, (no sides of the chimney
exposed to the outside below the roofline,) a positive
connection to the first flue tile is acceptable provided
the tile is no larger than 8” x 12”.
For external chimneys (one or more sides are exposed
to the outside below the roof line, including garages),
a positive connection to the first flue tile is acceptable
provided the tile is no larger than
8” x 8”.
A 6”, 7”, or 8” stainless steel liner, extending the full
height of the chimney, is required for all installations
where the flue tile is greater than 8” x 12” for internal
chimneys, or 9” x 8” for external chimneys.
Flex
Connector
Pipe
extends at
least into
the first
flue tile
Attach Fireplace
Conversion
Notice Plate
to Rear Wall of
Fireplace
Figure 7. Positive Chimney Connection - U.S.
9
Jøtul C 350 Winterport 138376_Rev_Q 2/17
Installing the Fireplace Insert
Blower Power Connection
Installation
1. Remove the existing damper and linkage
components from the fireplace. Alternatively,
you can wire the damper plate to lock it in the
open position. Thoroughly clean the firebox and
smokeshelf area with a wire brush.
2. If the fireplace has been modified to
accommodate installation, use anchors or
masonry nails to attach the metal Fireplace
Conversion Notice Plate (PN 220508) to the back
wall of the masonry fireplace firebox where it will
be readily seen should the insert be removed.
3. Install the Flex Connection plate according to the
manufacturer’s instructions. The sealing plate may
require trimming to accommodate your specific
fireplace damper.
If the optional Flex Conduit Kit 158002 will be
installed, use the instructions included with that kit in
conjunction with those below.
1. Determine to which side the blower power cord
will be routed. Insert the AC power receptacle lead
through the appropriate inlet opening in the side of
the firebox. See fig. 9. Remove the #8 x 5/8” preinstalled phillips screw and engage the receptacle
bracket with the tab in the inlet opening. Reinstall
the screw.
2. Plug the male quick-connector on the end of the
lead into the corresponding female connector on the
blower wire harness.
3. Install the inlet coverplate over the inlet opening on
the other side of the firebox using the pre-installed
sheet metal screw. Fig. 10.
4. Plug the power cord into the receptacle and test the
blowers functionality before completing the fireplace
insert installation. See page 16.
Masonry or Listed
HT Prefabricated
Chimney Cap
Sealed
connection to
chimney cap
DISCONNECT POWER BEFORE COMPLETING FIREBOX
INSTALLATION.
Inlet Tab
Phillips
screw
Male Quik-connect
Figure 9. AC power receptacle lead routing.
Damper linkage
removed and
plate is removed
or locked open
Attach
Fireplace
Conversion
Notice Plate
to Rear Wall
of Fireplace
Figure 8. Positive Chimney Connection - Canada.
10
Figure 10. Receptacle Inlet Coverplate installation.
Jøtul C 350 Winterport 138376_Rev_Q 2 / 17
Fireplace Face
Leveling
bolt head
Bottom Trim
Riser Bar
Surround assembly out-of-plumb
with fireplace face
Surround assembly is plumb with
fireplace face
Figure 11. Using the leveling bolts to adjust surround assembly alignment.
Leveling Bolts
Figure 12. Riser Bar placement and Locking Pin.
The leveling bolts are used to compensate for irregular
hearth surfaces. More importantly, they also provide a
method of adjustment f0r the correct vertical (plumb)
and horizontal (level) alignment of the surround
assembly with the fireplace face and hearth.
Levelling Bolts
If the Bottom Trim section is to be installed with the
Surround assembly, you must use the leveling bolts to
plumb the front-to-back pitch of the firebox. See fig. 11.
Install the leveling bolts all the way into either the
Riser Bar or the Firebox.
Install the Firebox
1. If appropriate to your installation (see page 8),
position the riser bar centered within the fireplace
as shown in fig. 12. The forward ends of the Riser
Bar should be aligned within 1/2 inch of the
fireplace face.
2. With the help of an assistant, slide the Firebox
into the fireplace cavity. If using the Riser Bar, the
Firebox must be engaged with the Riser by means
of the Locking Pin included in the hardware bag.
Pull the Left Blower forward out of the way to
access the Locking Pin hole in the firebox floor.
See fig. 12. When the front edge to the firebox
is aligned with the front edge of the Riser, the
Locking Pin hole will be aligned with the slot in
the top of the Riser Bar cross-member. Insert the
Locking Pin and pull the firebox out slightly proud
of the fireplace face to facilitate attaching the
surround panels. Relocate the blower.
Locking Pin Slot
Surround
Bracket
L
R
Riser Bar
Locking Pin
Hole
3. Secure the flue connector to the firebox flue collar
using three 1/4” x 3/4” self-tapping screws.
11
Jøtul C 350 Winterport 138376_Rev_Q 2/17
Figure 13.
Surround Panel assembly viewed
from backside.
M6 x 10
Set Screw
Right Breastplate
Left Breastplate
Tools Required:
• 10 mm socket or wrench
Hang Tabs
Hang Tabs
Right Leg
Left Leg
All fasteners are M6 x
10 mm hex head bolts,
pre-installed.
Trim Mounting
Bracket Plate
Left Bottom Trim
Right Bottom Trim
Figure 14. Bottom Surround Trim assembly.
Surround Assembly
All fasteners have already been installed in the appropriate locations at the factory. You will need to remove
them, attach the parts together as described below and
reinstall the fasteners at those locations.
1. Layout the parts. Place the castings face down on
a protective surface such as carpeting, blankets or a
sheet of cardboard.
Tighten just snug enough to allow for final adjustment when the Surround assembly is attached to
the firebox.
Bend the perforated mounting plate down 90°
as shown in Fig 14. Insert and center the bracket
plate sandwiched between the firebox and the
Riser Bar.
2. Attach the Breastplates to each other.
Use a 10 mm socket or wrench with two M6 x 10 hex
head flange bolts. Adjust the set screw to obtain
parallel alignment of the two plates.
5. If appropriate, attach the Extended Surround
Panel to the firebox. With the painted side facing
out, engage the hooked tabs on panel with the
slots in the backside of the Surround Brackets on
the firebox. Extend the blower power cord out
beyond the surround panel.
4. If the Riser Bar is used, attach the two Bottom Surround Trim panels together with the single
M6 x 10 hex bolt. Attach the Trim Mounting Bracket
to the back of the Bottom Trim assembly using the
other two M6 x 10 bolts. Be sure to orient the bracket
as shown in fig. 14.
Hang the surround assembly on the firebox and
push the entire unit into position so that the surround is flush against the fireplace face.
3. Attach the Leg plates. The Legs must be oriented
with the Hang Tabs on the inside edges as shown in
fig. 12. Use the two remaining M6 x 12 hex head
flange bolts to attach the Legs to the Breastplate
assembly.
12
6. Attach the Assembly to the Firebox. Lift the entire
assembly upright and position it in front of the
insert firebox. The four Hang Tabs on the surround
legs must engage with the adjacent cutouts in the
two brackets on either side of the firebox opening.
The surround will easily engage with these brackets if the firebox is slightly proud of the fireplace
opening.
Operation
Read the following section carefully before building a
fire in your fireplace insert.
Combustion Efficiency
The Jøtul C 350 has an EPA tested High Heating Value
(HHV) efficiency rate of 74.20. There are, however,
aspects of efficiency that you should be aware of in order
to get the most from your stove.
Operation habits and fuel moisture can have a
significant effect on efficiency. Poorly seasoned wood
having a higher than optimum moisture content, can
reduce the amount of energy transferred to the living
area as a result of the energy expended to evaporate
the excess fuel moisture in order for the wood to burn.
Operational aspects, such as not building a robust
kindling fire to readily ignite the larger fuel pieces, can
result in an inefficient smoldering fire. Additionally,
most modern wood heaters’ optimum performance and
efficiency are at the medium to medium-low burn rates.
The location of the stove can have a significant
effect on heating efficiency, primarily in regards to
distribution of the heat. For example, a wood heater
centrally located in the residence in an open living area
will likely provide better circulation of heat than will a
stove located in a room adjacent to the larger living area.
Minimize Carbon Monoxide Emissions
Testing the C 350 to CSA B414.1-10 measured carbon
monoxide emissions at 93.17 g/hr. Most means of
combustion produce some level of CO, including wood
fires. Proper operation techniques, as outlined in this
manual, will help ensure minimum emission output.
Maintaining a well-established fire and avoiding
operation that produces a smouldering, smoky fire, will
greatly reduce CO levels.
It is highly recommended that a CO monitor
(detector) be installed in the same room as the stove.
The monitor, however, should be located as far away as
possible from the stove to avoid alert soundings when
adding fuel to the fire.
Wood Fuel and Performance
The Jøtul C 350 is designed to burn natural wood only.
Higher efficiencies and lower emissions generally result
when burning air-dried, seasoned hardwoods, as opposed
to softwoods, green or freshly cut hardwoods. Wood that
has been air-dried for a period of 6 to 14 months will provide
the cleanest, most efficient heat. Wood seasoned more
than 2 years will burn too quickly to take advantage of the
stove’s low end efficiency strength.
Jøtul C 350 Winterport 138376_Rev_Q 2 / 17
A seasoned log will have check marks on the ends and
be lighter than an unseasoned log which will show little
or no check marks.
We recommend using a moisture meter to determine
the moisture content of your wood. For purposes of
home heating, your fuel should have a moisture content
between 12 - 20%. Wood with higher moisture content
will burn, however, very inefficiently. Most of its heat
value will be lost to driving water out of the wood.
Worse, that moisture will condense as creosote in the
relatively cool chimney flue, increasing the potential
for a chimney fire. Use of unseasoned wood defeats the
purpose of any modern wood-burning appliance.
DO NOT BURN:
• Coal;
• Garbage;
• Synthetic fuel or logs;
• Material containing rubber, including tires;
• Material containing plastics;
• Waste petroleum products, asphalt products, paints,
paint thinners or solvents;
• Materials containing asbestos;
• Construction or demolitioin debris;
• Railroad ties or pressure-treated wood;
• Manure or animal remains;
• Salt water driftwood or other previously salt-water;
saturated materials;
• Unseasoned wood; or
• Paper products, cardboard, plywood, or particle board.
(The prohibition against burning these materials does
not prohibit the use of fire starters made from paper,
cardboard, saw dust, wax or similar substances for the
purpose of starting a fire.)
The burning of any of these materials can result
in the release of toxic fumes, or render the heater
ineffective and cause smoke. Never use gasoline,
gasoline-type lantern fuel, kerosene, charcoal lighter
fluid, or similar liquids to start or “freshen-up” the fire.
Always keep such liquids away from the heater at all
times.
C 350 Functionality
When used with dry wood and a well-drafting chimney
system, modern non-catalytic wood stoves burn fuel
efficiently by the precise control and delivery of primary
and secondary air to the fire.
Primary Air is drawn into an inlet at the rear of the
firebox and directed through a regulator shutter under
the front door before entering the lower fire chamber.
Additional primary air is directed to the top of the front
door to act as an air wash which may prevent extreme
soot build-up on the glass panel. The amount of primary
air available to the fire determines the intensity of heat
output and rate of fuel combustion; the greater the
amount of air, the greater the heat output, the faster the
wood burns.
13
Jøtul C 350 Winterport 138376_Rev_Q 2/17
The primary air setting also determines the effectiveness of the air wash over the glass; the higher the
setting, the cleaner the glass will remain. Additional air
is separately directed into the top of the fire chamber to
support combustion of exhaust gasses before passing
out of the stove. This unregulated Secondary Air enters
through the inlet in the rear of the firebox and is heated
as it passes over the back into a two-tiered manifold
at the top of the firechamber. Volatile gases, released
unburned from the fuel bed, rise to the baffle where
they are turbulently mixed with the hot, fresh oxygen.
Secondary combustion then occurs before the gases pass
into the heat exchange chamber.
Air Control Settings
A single lever regulates the Primary Air flow that
controls the intensity of the fire and consequent heat
output and burn time. This lever is located within the
slot on the upper right front of the fireplace insert.
Blower Settings / Air Control
Use the following guide for best performance.
Burn Rate Air Control Setting
Low
1/8” Open
Med. Low
3/16” Open
Med. High
1/4” Open
High
Max. Open
Blower Speed
Low / On at 30 min.
Low / On at 30 min.
Low / On at 30 min.
High / On
FULLY
CLOSED
FULLY
OPEN
1/8”
1/4”
3/16”
When first starting or reviving the fire, the control
lever should be set at the far right position to allow
the maximum amount of air into the stove. See fig.15.
After the fire is well-established, the lever should be set
at position to moderate incoming air to maintain the
desired long term heat output and/or burn time.
In general, the more air made available to the fuel
will result in the hottest fire intensity and the fastest
fuel consumption. Alternatively, the less air made
available to the firebox will result in low heat output
and slow fuel consumption.
Break-in Period
The cast iron parts of your fireplace insert require a
break-in process to allow them to gradually adjust to
thermal expansion and contraction. This is accomplished
by building a series of three or four fires, each somewhat
hotter than the last. Allow the fireplace insert to cool
completely before building the next fire.
Limit the first fire to just kindling and a couple of 1 -2
inch logs and add progressively more and larger logs to
subsequent fires, keeping the Air Control set to the fully
open position.
It is normal for a new fireplace insert to emit
odor and possibly smoke during the first few fires.
This is characteristic of the burn-off of residues from
the manufacturing process and the curing of painted
surfaces. Open a window near the fireplace insert to
provide plenty of fresh air to the room during this
temporary “seasoning” period.
ALWAYS WEAR STOVE GLOVES WHILE TENDING THE FIRE.
NEVER ALLOW THE FIRE TO REST DIRECTLY ON THE GLASS.
KEEP THE LOGS SPACED AT LEAST ONE INCH FROM THE
GLASS TO ALLOW FOR PROPER AIR FLOW WITHIN THE STOVE.
AVOID STRIKING THE GLASS.
14
Blower Speed Control
Figure 15. C 350 Air Control Setting
Keep logs behind
Andirons
Figure 16.
Fuel load area - keep logs behind the andirons.
DO NOT OVERFIRE THE STOVE. IF ANY PART
OF THE STOVE OR CHIMNEY GLOWS, YOU ARE
OVERFIRING. A HOUSE FIRE OR SERIOUS DAMAGE
TO THE STOVE OR CHIMNEY COULD RESULT. IF
THIS CONDITION OCCURS, IMMEDIATELY CLOSE
THE AIR CONTROL.
Jøtul C 350 Winterport 138376_Rev_Q 2 / 17
Starting and Maintaining a Fire
Burn only solid wood directly on the bottom grate of the
stove. Do not elevate the fire in any way.
Traditional Fire Building
1. With the primary air control lever in the full open
position (to the right), start with several sheets of
crumbled newspaper placed directly on the grate. On
top of the newspaper, place several pieces of small
dry kindling (approx. 1” in diameter) with two to three
larger logs (approx. 3” to 5” in diameter) on top.
2. Light the fire and close the door, gradualy building
the fire by adding larger and larger logs. Be sure to
follow the break-in procedure before creating a hot
fire that might damage the stove.
3. Once the fire has become well established, adjust the
primary air control lever as necessary to generate the
desired heat output and burn time.
Top-Down Fire Building - See fig. 17.
Many people find this method to be superior to the
traditional method.
1. With the primary air control lever in the full open
position (to the right), place two short 1/4-split logs on
the firebox floor, perpendicular to the rear wall, about
6 inches apart.
2. Place kindling across the base logs.
3. Place one or two smaller logs on top of the kindling.
4. Place newspaper between the two bottom logs under
the kindling. Light the news paper and close the door.
Continue to add kindling and small logs as necessary
to build the fire. Keep the air control fully open until
the fire is well-established.
OPERATE THE INSERT ONLY WITH THE DOOR FULLY
CLOSED. OPERATION WITH THE DOOR PARTIALLY OPEN
MAY RESULT IN OVER-FIRING. IF THE DOOR IS LEFT
PARTIALLY OPEN, GAS AND FLAME MAY BE DRAWN OUT
OF THE STOVE CREATING SAFETY RISKS FROM BOTH FIRE
AND SMOKE.
Figure 17. Top-down Firebuilding
Adding Fuel to the Fire
When reloading the stove while a bed of hot embers
still exists, follow this reloading procedure:
• Always wear stove gloves when tending to the fire.
• Push the Air Control Lever to the full open position
(far right).
• Always wait a few seconds before opening the door.
This allows the renewed air circulation to clear unburned gases from the firebox.
• Use a stove tool or poker to distribute the hot embers
equally around the firebox.
• Load the fuel, usually with smaller logs first.
Keep logs behind the andirons. See fig. 16.
• Close the doors and secure the latch.
• Wait 5 – 10 minutes for the fire to re-establish before
adjusting the Air Control Lever for the desired heat
output. If a thick bed of live coals is present, you may
be able to add fuel and immediately set the air control without waiting for the fire to be re-established.
Experiment with a variety of air control settings to
determine the best one for your individual circumstances. Remember that fuel characteristics, chimney system
condition, building design, and weather conditions all
affect the performance of your fireplace insert. In time,
you will discover how these elements combine and how
you can work with them to achieve satisfactory performance.
Creosote Formation
This appliance is designed to burn wood cleanly
and efficiently when operated as described in this
manual. However, when wood is burned slowly and
at low temperatures, tar and other organic vapors
are produced which condense on the relatively cooler
chimney flue surfaces to form creosote. Failure to keep
the chimney system free of creosote build up could
result in a chimney fire.
The creosote that accumulates in the chimney
is highly flammable and is the fuel of chimney fires.
To prevent chimney fires, it is important to have the
chimney flue and connector pipe inspected at least
every other month during the heating season and
cleaned whenever creosote accumulation of 1/4” or
more is evident. A qualified chimney sweep or other
authorized service person can provide this service.
It is also important to remember that chimney size,
temperature and height all affect draft which in turn
affects the formation of creosote. An exterior chimney,
whether masonry or prefabricated steel, will be exposed
to cold outside temperatures, and consequently, will be
more prone to creosote accumulation than an interior
flue.
15
Jøtul C 350 Winterport 138376_Rev_Q 2/17
Creosote cont’d.
A chimney flue located within the home interior
will benefit from the insulating characteristics of the
building itself. Consequently, the flue system will be
less conducive to condensation of unburned gases and
minimal creosote accumulation will result..
As a general rule, try to avoid burning the insert at
the lowest air control settings. Although a low setting
will prolong burn time, it may also result in incomplete
combustion. In reducing the fire intensity, draft is
weakened and the chimney flue cools. This, together
with the increase in unburned gases, leads to rapid
creosote accumulation.
Blower Operation
Access the blower control panel by lifting the cast
iron lower grille up off the insert.
The dual blowers will enhance heat circulation
around the firebox and out into the room. In the
Automatic setting, the blowers are controlled by
a heat activated switch (snapstat) that will only
function when the speed control is ON. After the fire
has been burning for a time, the snapstat will react
to the heat and activate the blowers. Conversely, the
blower will continue to operate until the snapstat
cools as the fire wanes. The blowers will then shut
off automatically.
The Manual setting overides the snapstat
functionality allowing blower operation regardless
of temperatures.
For best performance, do not turn the switch on
until after the fire is well-established.
If the blower is not needed, place the blower
control switch in the OFF position.
See Blower Maintenance section on page 19 for
further information.

THIS BLOWER MUST BE
ELECTRICALLY GROUNDED IN
ACCORDANCE WITH LOCAL CODES
OR, IN THE ABSENCE OF LOCAL
CODES, WITH THE CURRENT ANSI/
NFPA 70, NATIONAL ELECTRICAL
CODE OR CSA C22.1-CANADIAN
ELECTRICAL CODE.

THIS UNIT IS SUPPLIED WITH
A THREE-PRONG (GROUNDING)
PLUG FOR PROTECTION AGAINST
SHOCK HAZARD AND SHOULD
BE PLUGGED DIRECTLY INTO A
PROPERLY GROUNDED THREEPRONG RECEPTACLE. DO NOT
CUT OR REMOVE THE GROUNDING
PRONG FROM THE PLUG.

ALWAYS DISCONNECT THE POWER
SUPPLY WHEN PERFORMING ANY
SERVICE ON THE FIREPLACE
INSERT.
Color Key
BR - Brown
BL - Blue
BK - Black
GY - Gray
G - Green

­€‚ƒ€
Figure 18. Blower and speed controls.
16
„„
„‚
…
„„
„‚
…
Figure 19. C 350 Wiring diagram.
Jøtul C 350 Winterport 138376_Rev_Q 2 / 17
Maintenance
Glass Replacement
Ash Removal
Always wear stove gloves when handling ashes.
Ash removal will be required periodically depending on
how frequently the stove is used. Use a steel ash shovel
and metal container with a tight-fitting lid. NEVER USE
A PAPER OR PLASTIC BAG AS AN ASH RECEPTACLE.
The container of ashes should be placed on a
noncombustible floor or on the ground, well away from
all combustible materials, pending final disposal. If
the ashes are disposed of by burial in soil or otherwise
dispersed, they should be kept in the closed container
until all coals and cinders have thoroughly cooled.
Glass Care
IMPORTANT:
NEVER OPERATE THE STOVE WITH A
CRACKED OR BROKEN GLASS PANEL.
Replace glass only with part # 156069
specifically designed for the Jøtul C 350
Winterport Fireplace insert. Do not use
substitutes. Replacement glass can be
ordered from your Jøtul dealer.
1. Remove the door from the stove and place on a flat
surface.
Cleaning
Occasionally it will be necessary to clean the carbon
deposits and fly ash off of the glass. If deposits are
allowed to remain on the glass for an extended
period of time, the glass may become etched and
cloudy.
Creosote deposits should burn off during the next
hot fire.
1. The glass must be COMPLETELY COOL.
2. Only use a cleaner that is specifically designed for
this purpose. DO NOT USE ABRASIVE CLEANING
AGENTS. The use of abrasives will damage
the glass, leaving a frosted surface. Crumpled
newspaper is an especially good cleaning
material.
3. Rinse and dry glass completely before lighting a
fire.
Gasketed
Glass Clip
PN 153620
Always operate the doors slowly and cautiously to avoid
cracking or breaking the glass. Never use the door
to push wood into the firebox. If the glass becomes
cracked or broken follow the replacement procedure
below.
2. First loosen and then carefully remove all of the glass
clips from the inside of the door. See fig. 20.
3. Remove all pieces of the glass panel and gasketing.
4. Remove all remaining debris from the glass area
using a wire brush.
5. Apply a small bead of gasket/stove cement and the
new gasket. Do not overlap the ends of the gasket
rope.
6. Orient the glass with the IR Coating label facing out.
Hold the glass at an angle to see the word “COATED”
located at the lower edge. This side should face out
when placed in the door. Center the new glass panel
over the gasket and loosely reinstall the glass clips.
Tighten the clips, alternating at opposite corners.
Avoid applying uneven pressure on the glass..
7. It may be necessary to retighten the glass clips after
the stove has burned and the gasketing has seated.
Glass Gasket
PN 200024
M6 x 8 Pan
Hd Screw
PN 117505
Door Gasket
PN 100038
Glass Panel
PN 221719
Figure 20.
Replacing the
door glass and
gaskets.
17
Jøtul C 350 Winterport 138376_Rev_Q 2/17
General Maintenance
Chimney System
The Jøtul C 350 Fireplace Insert is designed to burn
cleanly and efficiently when used according to the
guidelines in this manual. In order to maintain
proper performance, you should inspect the
chimney and chimney connector at the beginning
of each heating season and then every other month
during the heating season. Clean the chimney
whenever creosote and fly ash accumulation
exceeds 1/4 inch in any part of the system.
Chimney brushes are available from your local
Jøtul dealer or hardware supply store. Your dealer
can also refer you to a reputable, professional
chimney sweep who will have all the equipment to
ensure a complete and proper job. Failure to keep
the chimney system free of creosote and build-up
could result in a serious chimney fire.
Regular maintenance will assure proper
performance and prolong the life of your fireplace
insert. The following procedures do not take
long and are generally inexpensive. When done
consistently, they will help increase the life of
your fireplace insert and assure satisfactory
performance.
• Thoroughly clean the insert. Enamel surfaces
should be cleaned with a moist cloth and
polished dry..
• Empty firebox of all soot and ashes. Never use a
household vacuum cleaner to remove ashes. Only
a shop vac with a metal container is acceptable
and only when you are certain the ashes are cold.
• Inspect the firebox using a utility light inside and
out for cracks or leaks. Replace all cracked bricks
and repair leaks with furnace cement.
18
Removing the Insert for Cleaning
U.S. Direct-connection Only:
1. Disconnect the blower power cord from its outlet.
2. Open the firebox door and pull the insert out enough
to disengage the surround panel assemblies by lifting
up off of the brackets.
3. Remove the three screws that attach the flue
connector to the flue collar, and disengage the it
from the insert.
5. Pull the firebox and cabinet forward as a unit.
The flue connector, liner, and chimney can now be
inspected and cleaned.
6. See the Installation section of this manual for
reassembly procedures.
Canada Installations (Full Reline):
The chimney can be swept directly into a bucket placed
under the flue outlet, with removal of the two cast iron
baffle plates.
1. Push up on the Left Baffle to disengage its locating
boss from the Secondary Air Tube.
2. Slide the Secondary Air Tube to one side to disengage
it from the opposite side Air Channel and remove it
from the firebox.
3. Lift the Right Baffle up and forward off of the rear
and side support shelves.
4. Repeat with the Left Baffle.
5. Re-assemble in the reverse order, being sure to
engage the nub on the Left Baffle with the hole in
the Secondary Air Tube.
Jøtul C 350 Winterport 138376_Rev_Q 2 / 17
Gaskets
Blower Maintenance
To check the seal of the front doors, close and latch the
doors on a dollar bill and slowly try to pull the dollar bill
free. The seal is too loose if the bill can be easily removed. Adjust the door latch and test again.
Always disconnect the blower from its power
source before cleaning. Use a vacuum with soft
brush attachment to clean the blower housing and
compartment, as well as the area under the insert
firebox.
Check door and glass gaskets for seal integrity.
The gaskets should be soft enough to be somewhat
resilient to the touch. Over time, gaskets will compress
and harden. Replace worn-out or hardened gaskets with
the appropriate size material available from your local
Authorized Jøtul Dealer.
In order to ensure that the blower delivers many years
of reliable performance, you should inspect it regularly
and clean it of any household dust and debris that may
have accumulated. This is particularly important if
there are any pets in the home.
Gasket Replacement
See the chart below for replacement gasket
specifications. See also fig. 20 for locations.
1. Remove the old gasket material with a pliers and
thoroughly clean the channel with a wire brush.
2. Lay out the new gasket around the channel to
determine length. Trim the gasket to leave 1” excess.
3. Apply a small bead of furnace cement in the channel.
4. Lightly press the new gasket into the channel, being
careful to avoid compressing or stretching it. Trim the
gasket further as necessary to allow the tail end to
slightly overlap the other end.
5. Wait ten minutes to allow the cement to set and
then close and latch the doors. Reopen the doors and,
using a damp cloth, wipe away any excess cement
that may be squeezed out from under the gasket.
Replacement Gaskets
Glass
LD .250 Fiberglass Rope
52”
200024
Door
LD .350 Fiberglass Rope
70”
100034
Front
LD .360 Fiberglass Rope
78”
100034
Air Manifold, Outer
LD .250 SA Fiberglass Rope 30”
129644
Air Manifold, Inner
.125 x 8 mm Flat SA 20”
127215
19
Figure 21.
20
Jøtul North America
55 Hutcherson Dr.
Gorham, Maine 04038
Use only genuine Jøtul replacement parts.
Do not substitute parts from any other manufacturer. See
your local Authorized Jøtul Dealer or contact us directly:
Jøtul C 350 Winterport 138376_Rev_Q 2/17
Jøtul C 350 Winterport Illustrated Parts Diagram
Jøtul C 350 Winterport 138376_Rev_Q 2 / 17
Jøtul C 350 Winterport Parts List
No. Description
Part Number
1.
Rear Shroud
220904
2.
Screw, #8 x 5/8” Hex Slt
117917
3.
Nut, M6 Flange
117968
4
Firebox Assembly
220909
5.
Nut, M6 Hex
9930
6.
Gasket, Secondary Air Channel
221750
7.
Secondary Air Channel
221721
8.
AC Power Receptacle
221790
9.
Screw, #8 x .62 Pan Head Type A SMS
118057
10. Receptacle Mounting Plate
221798
11.
Receptacle Mounting Plate Gasket
221799
12.
Bolt, M6 x 12 Hex Head Flange
117130
13.
Blower Shield Assembly
221959
14. Firebox Support
221759
19. Blower Attachment Clip
121041
20. Spacer, .250 x .500
117994
21.
Guide, Left Blower
221764
22. Shroud Assembly, Base
220905
23. Guide, Right Blower
221763
24. Left Blower Assembly
156047
25. Nut, M4 Hex
117922
26. Right Blower Assembly w/o Rheostat
156048
27.
Right Blower Base Assembly
221965
28. Rocker Switch
220703
29. Rheostat, Solid-state Variable / Rplcmt Kit
156051
30. Rheostat Control Knob
221788
31.
Snap-stat, 110°F - 10°F
221113
32. Receptacle Cover Plate
221967
33. Insulating Panel, Grate
221784
34. Bolt, M6 x 10 Hex Head Serr. Flange
9962
35.
Hang Tab
129680
36. Control Door, Matte Black Paint, inc. hardware
156052
Control Door, Blue Black Enamel
156070
Control Door, Jøtul Iron Paint
156053
37.
Bottom Grate Plate
104277
38. Screw, M6 x 8 Pan Head
117505
39. Glass Clip 153620
40. Glass Panel, Ceramic IR Coated
221719
41.
Rope Gasket, Fiberglass - LD .250 x 52” - Glass
200024
42. Rope Gasket, Fiberglass - LD .360 x 70” - Door
100038
43. Door Latch Bolt
221720
45. Cast Door Handle
10371292
46.Washer
117947
47.
Insulating Washer
124853
48. Wooden Door Knob
126244
49. Door Handle Sleeve
126229
50. Bolt, M6 x 40 PHP
117796
51.
Roll Pin, 5 mm x 24 mm
117733
52. Door Handle Compression Spring
126164
53. Washer, Door Handle
117587
54. Hinge Pin
127075
55. Front Asy. Complete, inc. Door / Matte Black Paint 156054
Front Asy. Complete, inc.Door / Blue Black Enamel 156058
Front Asy. Complete, inc.Door / Jøtul Iron Paint
156074
No.
56.
57.
58.
59.
60.
61.
62.
63.
64.
65.
66.
67.
68.
69.
71.
72.
73.
74.
75.
76.
77.
78.
79.
80.
81.
82.
83.
84.
85.
86.
87.
88.
89.
90.
91.
92.
93.
Description
Part Number
Rope Gasket, Fiberglass LD .360 x 78” - Frnt Plate 100038
Air Slider, Matte Black Paint
156092
Air Slider, Nickel Plated
156094
Air Slider, Jøtul Iron Paint
156093
Air Cover Plate, Matte Black Paint
156076
Air Cover Plate, Blue Black Enamel
156059
Air Cover Plate, Jøtul Iron Paint
156077
Secondary Air Tube
221753
Baffle Plate, Right 104296
Baffle Plate, Left 104295
Airwash Manifold, inc. gasket / Matte Black Paint 156090
Airwash Manifold, inc. gasket / Jøtul Iron Paint
156091
Bolt, M6 x 16 Flange Head
99625
Surround Leg, Right - Matte Black Paint
156084
Surround Leg, Right - Blue Black Enamel
156063
Surround leg, Right - Jøtul Iron Paint
156085
Trim, Bottom Right - Matte Black Paint
156088
Trim, Bottom Right - Blue Black Enamel
156065
Trim, Bottom Right - Jøtul Iron Paint
156089
Surround Support, Right
221733
Nut, M8 Flange
117881
Bolt, M8x 25 Flange Hex
117876
Front Plate Attachment Bracket (2)
156792
Bracket, Bottom Trim
221770
Brick, 4.5 x 8.5 - Refractory
221751
Brick, 3.5 x 8.5 - Refractory
221752
Surround Support, Left
221732
Bolt, M6 x 40 Hex Head / SS
117997
Brick Retainer, Cast
10430092
Trim, Bottom Left - Matte Black Paint
156086
Trim, Bottom Left - Blue Black Enamel
156064
Trim, Bottom Left -Jøtul Iron Paint
156087
Surround Leg, Left - Matte Black Paint
156082
Surround Leg, Left - Blue Black Enamel
156062
Surround Leg, Left - Jøtul Iron Paint
156083
Surround Panel, Breastplate, Right - Matte Black
156080
Surround Panel, Breastplate, Right - Blue Black 156071
Surround Panel, Breastplate, Right - Jøtul Iron
156081
Surround Panel, Breastplate, Left - Matte Black
156078
Surround Panel, Breastplate, Left - Blue Black
156061
Surround Panel, Breastplate, Left - Jøtul Iron
156079
Hang Tab
224144
Rope Gasket, Fbrgls - LD .250 SA - Outer Air Mnfld, 30”129644
Gasket, Flat - .125 x 8 mm - Inner Air Manifold, 20”127215
Washer, .062 x .500
117947
Riser Bar Assembly, Replacement
156072
AC Harness w/ Receptacle, Replacement
156057
Set Screw, M6 x 10 mm - Surround adjustment 04-117720
Blower Power Cord, HT - Offset Angle
222093
Wooden Knob Replacement Kit
151991
Handle Asy, Complete / Matte Black Paint
156320
Handle Asy, Complete / Nickel Plated
156321
#8 Spring Nut
118056
Fettle / Matte Black Paint
10432092
Fettle / Jøtul Iron Paint
10432085
Bolt, M8 x 20, Flange Hex
117875
21
Jøtul C 350 Winterport 138376_Rev_Q 2/17
Appendix A
Door Knob Installation
The Door Knob components are included in a separate bag contained within the Miscellaneous Kit included with the firebox. Install the parts in the order
shown in fig. 22. Phillips screwdriver required.
Door Handle
Wooden Knob
M6 hex nut
Baffle Plate Removal
The baffle assembly is easily removable following
these steps:
1) The Secondary Air Tube must be removed before
the cast iron baffles. Push up on the Left Baffle
to disengage the Air Tube from the Locator Boss
on the underside of the baffle. The air tube can
then be slid to one side to disengage one end
from the side manifold. The baffles will continue
to be supported by the back ledge and the side
manifolds.
2) Lift and remove the Right Baffle.
3) Lift and remove the Left Baffle.
Washer
Insulated Washer
Knob Sleeve
M6 x 40 Phillips
Head Bolt
Reassemble in the opposite order.
Figure 22. Door knob assembly.
Right Baffle
Left Baffle
Locator Boss
Secondary Air Tube
Figure 23. Baffle assembly.
22
Jøtul C 350 Winterport 138376_Rev_Q 2 / 17
Jøtul C 350 Winterport Limited
Warranty
Effective January 1, 2013.
This warranty policy applies to wood-burning products identified by Jøtul
and Scan trade names, as set forth below.
A. LIMITED LIFETIME WARRANTY, parts only:
Jøtul North America Inc. (JØTUL) warrants, to the original retail purchaser,
that those baffle and air manifold components of the Jøtul Stove or
Fireplace Insert specified above will be free of defects in material and
workmanship for the life of the product. This warranty is subject to the
terms, exclusions and limitations set forth below.
B. LIMITED FIVE YEAR WARRANTY - Cast Iron and Steel Components:
JØTUL warrants, to the original retail purchaser, that those components
of the Jøtul Stove or Fireplace Insert specified above will be free of defects in material and workmanship for a period of five (5) years from the
date of purchase. This warranty is subject to the terms, exclusions and
limitations set forth below.
C. LIMITED TWO YEAR WARRANTY - Enamel Finish:
JØTUL warrants, to the original retail purchaser, the enamel finish on cast
iron components of the Jøtul Stove or Fireplace Insert specified above
against peeling or fading for a period of two (2) years from the date of
purchase. This warranty is subject to the terms, exclusions and limitations set forth below.
D. LIMITED ONE YEAR WARRANTY - Electrical Components (blowers,
thermostatic switches):
JØTUL warrants, to the original retail purchaser, that those components
of the Jøtul Stove or Fireplace Insert specified above will be free of
defects in material and workmanship for a period of one (1) year from the
date of purchase. This warranty is subject to the terms, exclusions, and
limitations set forth below:
JØTUL will repair or replace, at its option, any of the above components
determined by JØTUL to be covered by this warranty. You must, at your
own expense, arrange to deliver or ship the component to an authorized
Jøtul dealer and arrange for pickup or delivery of the component after
repairs have been made. If, upon inspection, JØTUL determines that the
component is covered by this warranty, the repair or replacement will be
made as set forth above. This warranty is not transferable and is extended
only to, and is solely for the benefit of, the original retail purchaser of the
Jøtul Stove or Fireplace Insert. This paragraph sets forth the sole remedy
available under this warranty in the event of any defect in the Jøtul Scan
Stove or Fireplace Insert.
The warranty period for any replaced component will be the remaining
unexpired portion of the warranty period for the original component.
Please retain your dated sales receipt in your records as proof of purchase.
EXCLUSIONS AND LIMITATIONS
NOTICE: This warranty is void if installation or service is performed
by someone other than an authorized installer or service agency, or if
installation is not in conformance with the installation and operating instructions contained in this owner’s manual or local and/or national fire
and building regulations. A listing of local authorized installers, service
agencies and gas suppliers can be obtained from the National Fireplace
Institute at http://www.nficertified.org/.
This warranty does not cover the following:
1) Repair or replacement of parts that are subject to normal wear and
tear during the warranty period or to parts that may require replacement in connection with normal maintenance. These parts include
paint, gaskets, burn plates, ceramic insulation blankets, skamol baffles
and panels, firebricks, fire grates, or glass (Ceramic glass is warranted
against thermal breakage only).
2) Damage due to incorrect installations not in conformance with the
installation instructions contained in this owner’s manual or local
and/or national fire and building regulations.
3) Damage, including damage to enamel surfaces, caused by improper
operation, over-firing, and/or misuse. Improper operation, such as
burning the stove with the ash door open, can damage the stove.
Over-firing occurs when any part of the stove glows red. Over-firing
can also be identified by warped plates, rust-colored cast iron, paint
pigment that has turned dusty white, or bubbling, cracking and discoloration of the enamel finish. Misuse includes, without limitation, use that
is not in conformance with the operating instructions contained in this
owner’s manual.
4) Damage to enamel finish including chipping, mechanical or chemical
abrasion, crazing, staining, or rust caused by high humidity or salt air
environments.
5) Damage from or repair of rust. Use of a stove-top steamer can cause rust.
6) Damage due to service performed by an installer or service agency, unless otherwise agreed to in writing by JØTUL.
7) Damage caused by unauthorized modification, use or repair.
8) Costs incurred by travel time and/or loss of service.
9) Labor or other costs associated with the repair of components beyond
the warranty period.
10)Damage incurred while the Jøtul Stove or Fireplace is in transit.
IN NO EVENT SHALL JØTUL, ITS PARENT COMPANY, SHAREHOLDERS, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS OR REPRESENTATIVES BE LIABLE OR
RESPONSIBLE TO YOU FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR OTHER SIMILAR DAMAGES, INCLUDING, BUT NOT
LIMITED TO, LOST PROFITS, LOST SALES, INJURY TO PERSON OR PROPERTY,
OR DAMAGES TO A STRUCTURE OR ITS CONTENTS, ARISING UNDER ANY
THEORY OF LAW WHATSOEVER. ALL IMPLIED WARRANTIES, INCLUDING THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, ARE LIMITED IN DURATION TO THE LENGTH
OF THIS WRITTEN WARRANTY. EXCEPT AS EXPRESSLY SET FORTH HEREIN,
JØTUL MAKES NO ORAL, WRITTEN OR OTHER WARRANTY WITH RESPECT TO
JØTUL STOVES OR FIREPLACES.
Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitations on the length of implied warranties. Therefore, the above exclusions or limitations may not apply to you.
This warranty gives you specific legal rights, and you may have other rights,
which vary from state to state.
JØTUL reserves the right to discontinue, modify or change the materials
used to produce the Jøtul Stove or Fireplace Insert. JØTUL shall have the
right to replace any defective component with substitute components
determined by JØTUL to be of substantially equal quality and price.
The dollar value of JØTUL’s liability for breach of this warranty shall be limited exclusively to the cost of furnishing a replacement component. JØTUL
may at its discretion discharge all obligations by refunding the wholesale
price of any defective part or appliance. JØTUL shall in no event be liable
for any special, indirect or consequential damage of any nature which is in
excess of the original wholesale purchase price of the product. JØTUL shall
not in any event be liable for the cost of labor expended by others in connection with any defective component. Any costs or expenses beyond those
expressly assumed by JØTUL under the terms of this warranty shall be the
sole responsibility of the owner(s) of the Jøtul Stove or Fireplace.
No dealer, distributor, or other person is authorized to modify, augment,
or extend this limited warranty on behalf of JØTUL. NO MODIFICATION OR
CHANGE TO THIS WARRANTY WILL BE EFFECTIVE UNLESS IT IS MADE IN A
WRITTEN DOCUMENT MANUALLY SIGNED BY AN AUTHORIZED OFFICER OF
JØTUL.
An authorized installer may have been provided with certain information
related particularly to the Jøtul Stove or Fireplace; however, no authorized
installer or other person who may service the appliance is an agent of
JØTUL. No inference should be made that JØTUL has tested, certified, or
otherwise pronounced any person as qualified to install or service the appliance. JØTUL shall not be liable or otherwise responsible for any error or
omission by a person installing or servicing a Jøtul Stove or Fireplace Insert.
If you believe your Jøtul Stove or Fireplace Insert is defective, you should
contact your nearest authorized Jøtul dealer, who will process a warranty
claim. IN ORDER TO QUALIFY FOR WARRANTY COVERAGE, JØTUL MUST
RECEIVE NOTICE OF A POSSIBLE DEFECT WITHIN SIXTY (60) DAYS OF THE
DATE THE DEFECT IS FIRST DISCOVERED, OR REASONABLY COULD HAVE BEEN
DISCOVERED.
This warranty is given by Jøtul North America, Inc.,
55 Hutcherson Drive, Gorham, Maine 04038 USA
23
Jøtul C 350 Winterport 138376_Rev_Q 2/17
Feb. 2017
138376_Rev_Q
This appliance must be installed in conformance with local and national building regulations.
It is important that the these instructions be carefully read and understood before beginning the
installation. Jøtul pursues a policy of continual product development. Consequently, products may differ
in specification, color or type of accessories from those illustrated or described in various publications.
Jøtul North America Inc.
55 Hutcherson Dr.
Gorham, Maine 04038
USA
Jøtul AS
P.O. Box 1411
N-1602 Fredrikstad,
Norway
www.jotul.us
24