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Excel 4 Controller (5002-3092) User Manual UM0012.GB Issue 5 13/08/2015 www.tdsi.co.uk TDSi Unit 10 Concept Park Innovation Close Poole Dorset BH12 4QT, UK Tel: +44 (0) 1202 723535 Fax: +44 (0) 1202 724975 Sales Enquiries: Marketing Support: Technical Support: [email protected] [email protected] [email protected] Foreword Copyright © 2003 TDSi. All rights reserved. Time and Data Systems International Ltd operate a policy of continuous improvement and reserves the right to change specifications, colours or prices of any of its products without prior notice. Guarantee Guar antee For terms of guarantee, please contact your supplier. Trademarks Copyright © 2003 Time and Data Systems International Ltd (TDSi). This document or any software supplied with it may not be used for any purpose other than that for which it is supplied nor shall any part of it be reproduced without the prior written consent of TDSi. Microsoft and Windows are registered trademarks of Microsoft Corporation. All other brands and product names are trademarks or registered trademarks of their respective owners. Cautions and Notes The following symbols are used in this guide: CAUTION! This indicates an important operating instruction that should be followed to avoid any potential damage to hardware or property, loss of data, or personal injury. NOTE. This indicates important information to help you make the best use of this product. Table of Contents 1. Introduction................................ Introduction ................................................................ ................................................................................................ ........................................................................................... ........................................................... 1 1.1 Layout of EX-Series Access Control Units............................................................................................... 2 1.2 System capabilities – EXcel 4 ....................................................................................................................... 3 1.3 Technical specification EXcel 4 ................................................................................................................... 4 1.4 Cable specifications ......................................................................................................................................... 5 2. Installation ................................................................ ................................................................................................ ............................................................................................ ............................................................ 7 2.1 Mains Installation ............................................................................................................................................. 7 2.1.1 Power Supply.................................................................................................................................... 7 2.2 Installation do’s and don’ts ........................................................................................................................... 8 2.3 Terminating screened cable at the ACU ................................................................................................ 10 2.3.1 When to terminate ....................................................................................................................... 10 2.3.2 How to terminate.......................................................................................................................... 11 2.4 Readers .............................................................................................................................................................. 12 2.5 Power supply for locks ................................................................................................................................. 14 2.6 Locks.................................................................................................................................................................... 15 2.7 Suppression of Electrical Noise and Spikes .......................................................................................... 15 2.8 Fail-locked ......................................................................................................................................................... 16 2.8.1 Fail-locked Drawing (Less than 2A lock) .............................................................................. 16 2.8.2 Fail-open .......................................................................................................................................... 16 2.8.3 Fail-open drawing (Less than 2A lock).................................................................................. 17 2.8.4 Connecting a DC Lock Release Rated at MORE than 2A ................................................ 17 2.9 Door sensors ..................................................................................................................................................... 18 2.10 Egress buttons (push to exit) .................................................................................................................... 18 2.11 Inputs .................................................................................................................................................................. 18 2.12 Supervision options ....................................................................................................................................... 19 2.13 Relays ................................................................................................................................................................. 19 2.14 Memory Battery .............................................................................................................................................. 19 2.15 Dip Switches ..................................................................................................................................................... 20 2.16 Communications .............................................................................................................................................. 20 2.16.1 Single ACU over RS232 to a PC ............................................................................................... 20 2.16.2 Protocol Converter USB to RS232/RS485 Converter ..................................................... 21 2.17 Ethernet Communications ........................................................................................................................... 22 2.18 Built In TCP/IP Xport as Converter ........................................................................................................... 23 2.19 PC Communications set-up ......................................................................................................................... 24 Excel 4 User Manual Copyright © 2003 TDSi Page i Last Change 13 August, 2015 3. Testing the installation ................................................................ ................................................................................................ ................................................................... ................................... 28 3.1 Installer mode .................................................................................................................................................. 28 3.2 Reset (simply link jumper 1 and remove) .............................................................................................. 29 3.3 Firmware ............................................................................................................................................................ 29 3.4 How to upgrade EX series ACU with new Firmware ......................................................................... 30 3.4.1 First procedure............................................................................................................................... 31 3.4.2 Second procedure ......................................................................................................................... 31 4. TroubleTrouble-shooting ................................................................ ................................................................................................ ............................................................................... ............................................... 33 4.1 Fault-finding communications problems ............................................................................................... 33 4.1.1 Controller Identification ............................................................................................................. 33 4.1.2 Controller Losing Memory .......................................................................................................... 33 4.1.3 Controller is Alarming - buzzing............................................................................................... 34 4.1.4 Reader Problems ........................................................................................................................... 34 4.1.5 Reader not working...................................................................................................................... 34 4.1.6 Interpretation of XKDX Messages .......................................................................................... 36 4.1.7 For more details on the XKDX refer to the EXGarde Toolkit Manual. ....................... 36 4.1.8 Intermittently card works .......................................................................................................... 37 4.1.9 Monitored Locks ............................................................................................................................ 37 4.1.10 Identifying Versions of Hardware. ......................................................................................... 38 4.2 Final configuration ......................................................................................................................................... 38 5. Connection Connection tables................................ tables ................................................................ ................................................................................................ .............................................................................. .............................................. 39 5.1.1 5.1.2 5.1.3 5.1.4 5.1.5 6. Power and communications ...................................................................................................... 39 MA-45 RS232/RS485 converter ............................................................................................. 39 Connecting one Excel 4 to another (the same pin connections apply for all EX series) ......................................................................................................................................... 39 RS232 to EXcel 4 .......................................................................................................................... 39 Readers and doors ........................................................................................................................ 40 Compliance Notices ................................................................ ................................................................................................ ........................................................................... ........................................... 41 6.1 Compliance with CE regulations ................................................................................................................ 41 6.2 Limitations on the intended operating environment. ....................................................................... 41 6.3 FCC Regulations Notice ................................................................................................................................ 42 6.4 CSA EMC Notice. .............................................................................................................................................. 42 7. Safety Notices ................................................................ ................................................................................................ .................................................................................... .................................................... 43 7.1 Product description ........................................................................................................................................ 43 7.2 Rating.................................................................................................................................................................. 43 7.3 Safety.................................................................................................................................................................. 43 7.4 Positioning and fixing of equipment ....................................................................................................... 43 Excel 4 User Manual Copyright © 2003 TDSi Page ii Last Change 13 August, 2015 7.6 Internal fuse rating ........................................................................................................................................ 44 7.7 Lithium battery ................................................................................................................................................ 44 8. Board layout ................................................................ ................................................................................................ ........................................................................................ ........................................................ 45 Excel 4 User Manual Copyright © 2003 TDSi Page iii Last Change 13 August, 2015 1. Introduction EX Series Variations and nomenclature During the History of the EX Series (Now Version 3), it has also been spelt as eX series (version 2 models), and the earliest version 1 models were known as X series. This Manual describes the Latest Product. All versions are compatible and able to be on the same communications line. Software also referred to is EXgarde, which used to be called EXgarde (version 1and 2). Both software versions are compatible with all EX series products but as more features are added then EX series firmware is required to be kept up to date for full compatibility with later software versions Table shows the range of EX series Access Control Units available. EXcel EXpert & EXpert IP PC-controlled only Stand-alone (requires additional eXkeypad programmer) or PCcontrolled EXcel2- 2-door, 2-reader with 4 spare inputs & 2 spare relays EXcel 4 - 4-door, 4-reader, on-board TCP/IP EXpert2, EXpert2 slave & EXpander2 providing 2-16 door master/slave subsystem. Each product is 2-door, 2-reader with 4 spare inputs & 2 spare relays EXpert2 IP on-board TCP/IP EXpert4 & EXpert4 IP – eXpert2 (IP) +expander2 for 4-doors, 4-readers 4 Fused Outputs supply for controller & locks 4 Fused Outputs supply for controller & locks EXcel2 -24000 cards EXcel 4 - 18000 cards 16000-48000 cards, depending on number of slaves 16 counters 16 counters No support for additional input/output boards EXin/out32/16 board for additional inputs & relays (I/O) Readers: TDSi Infra-red Microcard (EXcel 4 requires digital output reader), magstripe track 2 ABA, Wiegand 26-bit, Wiegand 34 bit, Wiegand 37 bit, Octopus 44 bit, Me Lucky 34 bit, EXprox Proximity, EXsmart Mifare. Supports Universal Decode for EXgarde Software. Readers: TDSi Infra-red Microcard, mag-stripe track 2 ABA, Wiegand 26-bit, Wiegand 34 bit, Wiegand 37 bit, Octopus 44 bit, Me Lucky 34 bit, EXprox Proximity, EXsmart Mifare. Supports Universal Decode for EXgarde Software. . Last Change 13 August, 2015 Excel 4 User Manual Copyright © 2003 TDSi Page 1 Introduction 1.1 Layout of E X-Series Access Control Units The following diagram shows the layout of the EX series controller. Please familiarise yourself with the layout of the product before attempting installation. 1 2 3 12 4 11 5 10 9 6 7 8 1 2 3 4 5 6 7 8 9 10 Trunking Knock Out Output Distribution Board and Fuses Controller UID Numbers For EXcel 4 Number begins with 4 e.g. 4-xxx-xxx-xxx Cable Entry/exit holes Saddles Fused Mains Terminal Block Transformer Space For Standby Battery (not supplied) Tamper Switch with Spring Memory Battery Link 11 Cable Screen Braid Earthing Clamps 12 Reset Link Excel 4 User Manual Copyright © 2003 TDSi Page 2 Last Change 13 August, 2015 Introduction 1.2 System capabilities – EXcel 4 EXcel 4 is a four-door access control unit (ACU) that is administered by a computer (PC) running TDSi’s EXgarde software. More than one controller can be administered simultaneously from one or more computers, and TDSi manufacture several controller types besides EXcel 4 that can co-exist in a single system. The software is used to monitor events and to program ACUs with card numbers, access rules and other parameters such as input and relay functions. The software does not need to be running continuously, as ACUs hold all the information they need to provide the security features that have been set up. When EXcel 4 is used as a two-door controller, four inputs and two relays become “spare” and may be used for monitoring and control of other equipment. Feature Maximum number of readers per door (readers may have associated keypads) Egress inputs Door sensor inputs Spare Inputs Spare Relays Example: Four-door configuration Example: Two-door configuration 1 2 4 2 4 2 0 4 0 2 Maximum is 4 readers with 1,2,3 or 4 Doors Readers and Doors Card capacity (with EXgarde express or lite) Card capacity (with EXgarde Pro) Anti-pass-back (with EXgarde Pro) Mantrap Time groups Card expiry by date Communications Firmware Visual Indications Last Change 13 August, 2015 5 000 18 000 Timed or True Yes 64 Yes RS232, RS485, Ethernet (TCP/IP) Can be Flash Upgraded Green LED Mains present Red LED Fault present: output fuse fail Amber LED Battery Standby operation Excel 4 User Manual Copyright © 2003 TDSi Page 3 Introduction 1.3 Technical specification EXcel 4 Input Voltage Input Frequency Mains Input Fuse Output Voltage Output Load Current Output Ripple Output Load Regulation Load Output Fuse Overload Protection Standby Battery Capacity/Recharge Time Standby Battery Charge Current Standby Battery Fuse Protection Storage Temperature Range Operating Temperature Range Operating Humidity Case Dimensions Weight Door/Control Relay TCP/IP Communications1 230 Vac nominal +10 %/-15 % 50 Hz T2A 20 mm 230 v HRC 13.6 to 14.0 VDC on mains power 10.5 to 12.3 VDC on battery standby 3 A maximum 50 mVp-p max @ 230 V ±10 % 600 mVp-p max @ 230 V -15% 5% F3.15 A 20 mm Electronic shutdown until overload/short circuit removed 1 x 7 Ah Sealed Lead Acid/13 hours (to 80% capacity) 0.5 A F3.15 A 20 mm -20 °C to +80 °C -5 °C to + 45 °C <95 %RH, non-condensing 380 x 320 x 140 mm 7.25 kg (unpacked) Changeover volt-free contact 30 V, 2 A rating Ethernet 10Base-T or 100Base-Tx (AutoSwitching), RJ45, with indication LEDs for 10Base-T connection, T-Base-TX connection, link and activity Excel 4 User Manual Copyright © 2003 TDSi Page 4 Last Change 13 August, 2015 Introduction 1.4 Cable specifications Always use suitable cable. Access control systems differ from intruder alarm systems in that reader and communications cables carry high-speed data signals that can become distorted or corrupted if inadequate cable is used. The following tables show the recommended cable types that should be used when making connections to our EXcel 4 access control systems. Part № Magnetic Stripe Reader EXprox / EXprox2 Optica Digital IR MIFARE / EXsmart2 Last Change 13 August, 2015 Cable Type Cores Maximum Distance Belden 9730 6 60m Belden 9503 6 25m OS6C24/Alpha 5096/BICC H8124 6 20m Screened Alarm Cable 8 Up to 30m Belden 9730 6 150m Belden 9503 6 150m OS6C24/Alpha 5096/BICC H8124 6 150m Screened Alarm Cable 8 150m Belden 9730 6 150m Belden 9503 6 150m OS6C24/Alpha 5096/BICC H8124 6 150m Screened Alarm Cable 8 150m Belden 9730 6 150m Belden 9503 6 150m OS6C24/Alpha 5096/BICC H8124 6 150m Screened Alarm Cable 8 150m Belden 9730 6 150m Belden 9503 6 150m OS6C24/Alpha 5096/BICC H8124 6 150m Screened Alarm Cable 8 150m 5002-0360 5002-0354 5002-0355 5002-0390 5002-0391 5002-1781 5002-1791 5002-0433 5002-0434 5002-0435 5002-0436 5002-0440 5002-0441 5002-0442 Excel 4 User Manual Copyright © 2003 TDSi Page 5 Introduction Cable Type Cores Maximum Distance Belden 9730 6 150m Belden 9503 6 150m OS6C24/Alpha 5096/BICC H8124 6 150m Screened Alarm Cable 8 150m Belden 9730 6 150 m Belden 9503 6 60 m OS6C24/Alpha 5096/BICC H8124 6 60 m Screened Alarm Cable 8 Up to 30m Belden 9729 4 140m FBOS2P24 4 100m OS2P22/Alpha 5902/Belden 9502 4 60m OS4C24/Alpha 5094/BICC H8123 4 40m 7/0.2 mm 3– core screened cable 3 15m Belden 9729 4 FBOS2P24 4 OS2P22/Alpha 5902/Belden 9502 4 OS4C24/Alpha 5094/BICC H8123 4 Screened Alarm Cable 8 CAT V (screened) Min. 2 Inputs 7/0.2mm (screened) 2 300m Relays 7/0.2mm or 16/0.2mm (screened) 2 Dependent on load and cable choice Part № DIGIgarde / DIGIgarde Smart / PALMgarde 5002-0450 5002-0451 5002-0460 5002-0133 Indala Proximity 5002-0137 Reader 5002-0217 5002-0218 5002-0286 Dataline Keypad 5002-0315 5002-0316 RS-232 Communications RS-485* Communications * Dependent on the converter and cable type used. When using an EX9520R converter or USB to serial converter configured to 2-wire mode, a maximum cable length of 500m is possible. Use of an MA45 converter or USB to serial converter configured for 4-wire mode will allow distances of up to a maximum of 1200 m to be achieved. Excel 4 User Manual Copyright © 2003 TDSi Page 6 Last Change 13 August, 2015 2. Installation 2.1 Mains Installation This product must be fed from a mains power source having a separate (approved) disconnect device and fitted with a fuse or other over-current protection device rated at 2 A maximum. Ensure that the disconnect device used has appropriate earth fault protection to the applicable standard. Fix the PSU to the wall or other support structure in the correct orientation i.e. with the transformer and space for the standby battery at the bottom of the unit using the screws supplied. Allow clearance to for the lid of the product to be fitted and removed. Note: The product is to be installed in an area with free air movement and with a minimum of 100 mm clearance between the sides and lid of the power supply case and any adjacent surface (wall, ceiling or other partition). This equipment MUST be earthed. Knock-outs are provided in the case for mating with external trunking or conduit. The mains input cable must be to the applicable standard with a 3 Amp or greater current capacity, i.e. 0.5 mm2 nominal conductor area, having an operating voltage of 300/500 Vac. The mains cable should be routed to use different entry/exit holes (4) in the case to those used for other connected equipment (e.g. readers, locks, network cables, inputs, outputs etc.) Grommets should be used to protect cable sheaths from chaffing. These should meet a minimum flammability specification of UL94 HB and should be correctly sized i.e. close fitting with respect to the cable sizing. The mains input cable should be securely fastened to the case saddle (1) in position using a cable tie. 2.1.1 Power Supply Power supply unit providing a regulated 13.8 VDC output supplying continuous full rated current to the access control unit and locks and an additional 0.5 A for trickle charging a standby battery. The load output features full electronic short circuit protection under mains operation. LED’s are provided to indicate mains present and fault conditions. A single 12 v lead acid battery is required – Yuasa, 12v, 7Ah type, or similar. Last Change 13 August, 2015 Excel 4 User Manual Copyright © 2003 TDSi Page 7 Installation 2.2 Installation do’s and don’ts It is vital to observe anti–static precautions when working inside the ACU cabinet. Suppressors MUST be fitted across all inductive loads as close as possible to the device itself. These devices include (but not limited to) motors, locks, auxiliary relays and sounders. Suitable suppressors are included in the installation kit supplied with this controller. Solder and tape all connections. DO NOT use crimps or B–connectors or wire nuts or punch–down blocks. Each ACU must be grounded to a good mains ground. This can be achieved via the ground wire (cable shield) from the power supply or by a separate wire to mains ground. All cable runs must be in shielded cable. The shield of each cable must be grounded at one end, and at one end only. This will usually be at the ACU chassis plate. However, if the peripheral equipment (lock releases, card reader’s etc.) is grounded then the shield of the cable must be grounded at the peripheral end and not at the ACU end. Cable runs must be at least 2 meters long. This allows induced static to dissipate before it reaches the electronics. The braid of the cables (or the drain wire or ground wire) must be terminated to the earthing clamps which are mounted to the chassis plate (unless the peripheral is connected to ground - see below). The "pig tails" of the screened cable should be kept as short as possible to reduce the radiating length. The lengths of un-shielded wire should be kept to an absolute minimum. This will reduce the chances of noise pick up. They must not be allowed to protrude into the area of the electronics. Where metal-cased peripheral equipment (lock release, card reader etc.) is to be mounted on a metal surface (e.g. a metal doorframe) ensure that the metal surface is grounded and that the cable ground wire is connected at the peripheral end and in this instance the cable ground wire must not be connected at the ACU end, because the metal surface where the peripheral equipment is connected should be providing a good ground. Where peripheral equipment (lock releases, card reader’s etc.) is to be mounted on a non-metal surface, the peripheral must not be grounded independently and the ground wire must not be taken to a local ground but connect back at the ACU chassis which should be connect to a good ground (earthed). If the peripheral is metal-cased then the ground wire can be connected to the metal case, but this still needs grounding via the wire screen back at the ACU chassis. When using RS485 communications, attention must be paid to the special earthing requirements detailed in the section titled "Communications". In addition to these general principles, it is vital to follow the specific requirements for installing peripheral equipment (readers, lock releases Excel 4 User Manual Copyright © 2003 TDSi Page 8 Last Change 13 August, 2015 Installation etc.). These requirements are explained in the relevant places of this manual. Please note that in all recommendations for wire, minimum gauge requirements are listed. It is the responsibility of the installing company to follow all local and national electrical codes as they apply. Never install any access control system until approval has been obtained from local fire authority. In particular note that the use of an exit (egress) button may not be legal. Single–action exit may be required. The use of shielded cable, and adherence to correct grounding procedures, is necessary for every connection to the controller. Last Change 13 August, 2015 Excel 4 User Manual Copyright © 2003 TDSi Page 9 Installation 2.3 Terminating screened cable at the ACU It may or may not be necessary to terminate cable screens at the ACU end. The following diagrams show when it is necessary, and how to do it to maximise the effectiveness of the screening. 2.3.1 When to terminate The following two diagrams show correct methods of grounding cable shields, where the peripheral equipment may or may not be connected to ground already. Peripheral mounted on NON-METAL surface Peripheral mounted on METAL surface Excel 4 User Manual Copyright © 2003 TDSi Page 10 Last Change 13 August, 2015 Installation 2.3.2 How to terminate The following pictures show how the cable screen should be terminated to the ACU chassis. This also holds the cable firmly in place while terminating the cable cores. If you are not terminating the cable screen to the chassis, use a cable tie through the holes in the chassis to hold the cable in place. Figure 1 - Incorrect Screening Method (Tails Left Long) Figure 2 - Correct Screening Method (Tails Kept Short) Last Change 13 August, 2015 Excel 4 User Manual Copyright © 2003 TDSi Page 11 Installation 2.4 Readers The screen braid of the cables must be terminated to the earthing clamps on the side of the chassis plate unless the reader is connected to ground. Any portion of the unscreened cable should be kept as short as possible and not be allowed to protrude into the area of the electronics. The following section covers the most popular readers currently supplied by TDSi. For any other reader, please refer to the documentation that came with the reader. EXprox Proximity readers (5002-0354 and 5002-0355) Digital IR reader (5002-1781) (The analogue IR reader 5002-0035 cannot be used with the EXcel 4) EXprox2 and EXprox2K Proximity readers (5002-0395 and 5002-0396) Mifare EXsmart readers (5002-0440 and 5002-0441, mullion styles) Mifare EXsmart2 readers (5002-0435, 5002-0433, 5002-0436, 5002-0434) Colour Terminal Pin connection EXcel 4 terminal pins Reader connection EXprox Proximity readers (5002-0354 and 5002-0355) Mifare EXsmart (5002-0440 and 5002-0441) Digital IR reader (5002-1781) EXprox2 and EXprox 2K proximity reader (5002-0395 and 5002-0396) EXsmart2 Mifare and EXsmart2K Mifare(5002-0435,5002-0433,50020436, 5002-0434) These readers have additional switch connections put SW1 and SW2 to OFF 14 15 16 18 17 Reader 1 MAG-DATA Reader 1 MAG-CLK Reader 1 LED Reader 1 0V Reader 1 +12V Yellow White Blue Black Red 3 (Mag Data) 4 (Mag Clock) 7 (Red LED) 2 (0V) 1 (9 to 16V DC 75mA Max) 28 25 26 27 29 Reader 2 +12V Reader 2 MAG-DATA Reader 2 MAG-CLK Reader 2 LED Reader 2 0V Red Yellow White Blue Black 1 (9 to 16V DC 75mA Max) 3 (Mag Data) 4 (Mag Clock) 7 (Red LED) 2 (0V) 28 30 31 32 29 Reader 3 +12V Reader 3 MAG-DATA Reader 3 MAG-CLK Reader 3 LED Reader 3 0V Red Yellow White Blue Black 1 (9 to 16V DC 75mA Max) 3 (Mag Data) 4 (Mag Clock) 7 (Red LED) 2 (0V) 44 41 42 43 45 Reader 4 +12V Reader 4 MAG-DATA Reader 4 MAG-CLK Reader 4 LED Reader 4 0V Red Yellow White Blue Black 1 (9 to 16V DC 75mA Max) 3 (Mag Data) 4 (Mag Clock) 7 (Red LED) 2 (0V) Excel 4 User Manual Copyright © 2003 TDSi Page 12 Last Change 13 August, 2015 Installation Optica Proximity Reader with Keypad (5002-0390 and 5002-0391) EXcel terminal 14 15 16 18 17 Reader connection Terminal Pin connection Reader 1 MAG-DATA Reader 1 MAG-CLK Reader 1 LED Reader 1 0V Reader 1 12V 4 (Mag Data) 3 (Mag Clock) 5 (Red LED) 1 (0V) 2 (10 - 14V) 28 25 26 27 29 Reader 2 12V Reader 2 MAG-DATA Reader 2 MAG-CLK Reader 2 LED Reader 2 0V 2 (10 - 14V) 4 (Mag Data) 3 (Mag Clock) 5 (Red LED) 1 (0V) 28 30 31 32 29 Reader 3 12V Reader 3 MAG-DATA Reader 3 MAG-CLK Reader 3 LED Reader 3 0V 2 (10 - 14V) 4 (Mag Data) 3 (Mag Clock) 5 (Red LED) 1 (0V) 44 41 42 43 45 Reader 4 12V Reader 4 MAG-DATA Reader 4 MAG-CLK Reader 4 LED Reader 4 0V 2 (10 - 14V) 4 (Mag Data) 3 (Mag Clock) 5 (Red LED) 1 (0V) Reader LED control in EX series bicolour The Reader LED default is set to bi-colour. (This can be reprogrammed to Red Only.) The LED line is held at approximately 5V, and in normal mode will pulse to 0 Volts every 2 seconds (red LED). Upon access granted this will activate to 12 Volts for 5seconds (Green). ~ Last Change 13 August, 2015 Excel 4 User Manual Copyright © 2003 TDSi Page 13 Installation 2.5 Power supply for locks The built-in power supply has four outputs each with a 1A quick blow fuse. Overall supply is 3 A across these 4 terminals. 1 A is required for the ACU which leaves 2 A for locks. These connections can be found on the small PCB (Output Distribution Board) top left of the Unit. Controller Terminal 1+ 12+ 23+ 34+ 4- Equipment Connection Connected to +12 V IN, Terminal 10 on ACU PCB Connected to 0 V, Terminal 11 on ACU PCB Door lock Supply (up to 1 A max.) Door lock 0 V Door lock Supply (up to 1 A max.) Door lock 0 V Door lock Supply (up to 1 A max.) Door lock 0 V Excel 4 User Manual Copyright © 2003 TDSi Page 14 Maximum 3 Amps available across all 4 pairs of Terminals (1 A required for ACU) Last Change 13 August, 2015 Installation 2.6 Locks If the lock(s) are to be powered from the built-in power supply - this is subject to a maximum peak current of 2A lock (Relays are rated at 2A 30 V) Note: the built in PSU supplies 3A maximum, 1A generally is required for the ACU and readers etc., which leaves 2A for Locks overall. For more than 2A required for locks, then a separate power supply is required, modify the wiring accordingly. It is advisable to provide a rating of at least 50% more than the current rating of the Lock. For example a 600mA lock should be allocated at least 900mA overall – thus 2 of these rated locks could have power supplied by the built in PSU. 2.7 Suppression of Electrical Noise and Spikes IMPORTANT: A suppressor MUST be fitted at the lock. DC lock strikes must be fitted with suppression components i.e. diode plus capacitor or MOV device (Metal Oxide Varistor). AC lock strikes must be fitted with a suitable specialised suppressor, the TDSi suppressor provided is specialized and supports both AC and DC locks - part number 4262-0095. TDSI provide 2 suppressors each with the EXpert 2, EXpert2 Slave EXpander and 4 with an Expert 4: Photo of Suppressor. This suppressor’s wires can be fitted any way round. Last Change 13 August, 2015 Excel 4 User Manual Copyright © 2003 TDSi Page 15 Installation 2.8 Failail-locked This kind of lock requires power to unlock: EXcel terminal 20 21 34 35 47 48 53 54 2.8.1 Lock connection Door 1 Lock relay Common pole Door 1 Lock relay n/o Door 2 Lock relay Common pole Door 2 Lock relay n/o Door 3 Lock relay Common pole Door 3 Lock relay n/o Door 4 Lock relay Common pole Door 4 Lock relay n/o FailFail-locked Drawing (Less than 2A 2A lock) Lock Release ACU Connections for a fail-locked Lock Release Door 1 Door 2 Suppressor Door 3 Door 4 N/O 21 35 48 54 Com 20 34 47 53 Shield or Ground wire must NOT be connected to ACU chassis if lock release is mounted on a grounded metal surface To Separate appropriate Power Supply Shield or Ground wire should be connected to lock release casing if possible Connecting a fail locked (i.e. powered -open) 2.8.2 FailFail-open This kind of lock is locked when power is applied: EXcel terminal 19 20 33 34 46 47 52 53 Lock connection Door 1 Lock relay n/c Door 1 Lock relay Common pole Door 2 Lock relay n/c Door 2 Lock relay Common pole Door 3 Lock relay n/c Door 3 Lock relay Common pole Door 4 Lock relay n/c Door 4 Lock relay Common pole Excel 4 User Manual Copyright © 2003 TDSi Page 16 Last Change 13 August, 2015 Installation 2.8.3 FailFail-open drawing (Less than 2A lock) Lock Release ACU Connections for a fail Open Lock Release Door 1 Door 2 Suppressor Door 3 Door 4 Com 20 34 47 53 N/C 19 33 46 52 Shield or Ground wire must NOT be connected to ACU chassis if lock release is mounted on a grounded metal surface To Separate appropriate Power Supply Shield or Ground wire should be connected to lock release casing if possible Connecting a fail open (i.e. power locked) 2.8.4 Last Change 13 August, 2015 Connecting a DC Lock Release Rated at MORE than 2A Excel 4 User Manual Copyright © 2003 TDSi Page 17 Installation 2.9 Door sensors Most door sensors have contacts that are closed when the door is closed. If fitting one where the opposite is true, make the appropriate selection in EXgarde. If no door sensor is to be fitted then the factory fitted link should be left in place otherwise the on-board buzzer will start to sound shortly after powering up EXcel 4 (typically 15 seconds after as this is the onboard local alarm for door ajar feature EXcel terminal 22 23 36 37 49 50 55 56 Function Door 1 Door sense input Door 1 Door sense 0V Door 2 Door sense Door 2 Door sense 0V Door 3 Door sense input Door 3 Door sense 0V Door 4 Door sense Door 4 Door sense 0V 2.10 Egress buttons (push to exit) Use a voltage free contact, simply by shorting the connection between “Egress 0V” and “Egress input” will activate the relay and its associated door. EXcel terminal 23 24 37 38 50 51 56 57 Function Door 1 Egress 0V Door 1 Egress input Door 2 Egress 0V Door 2 Egress input Door 3 Egress 0V Door 3 Egress input Door 4 Egress 0V Door 4 Egress input 2.11 Inputs EXcel terminal 36 37 38 49 50 51 55 56 57 Function Input 3 0V (for Inputs 3 & 4) Input 4 Input 5 0V (For inputs 5 & 6) Input 6 Input 7 0V (For inputs 7 & 8) Input 8 Excel 4 User Manual Copyright © 2003 TDSi Page 18 Only available in the following configurations 1 Door 1 or 2 Door 1, 2 or 3 Door Last Change 13 August, 2015 Installation 2.12 Supervision options Excel 4 can detect and report tampering with an input, if one of the two configurations below is used. The two options are referred to as US and UK because of the countries in which each type is most prevalent. The resistor(s) should be installed as close to the switch as possible to provide maximum protection. 1-resistor supervision (US) for short-circuit tamper detection 2-resistor supervision (UK) for shortcircuit and open-circuit tamper detection 2.13 Relays Note that relays are limited to 30V 2A non-inductive load. Any load that exceeds this MUST be controlled using a suitable separate relay. If the load is of an inductive nature (motors, bells, locks, relays etc.) then the load MUST have a suppressor fitted in the same way as for a lock. EXcel terminal 33 34 35 46 47 48 52 53 54 Function Relay 2 n/c Relay 2 Common pole Relay 2 n/o Relay 3 n/c Relay 3 Common pole Relay 3 n/o Relay 4 n/c Relay 4 Common pole Relay 4 n/o Only available in the following configurations 1 Door 1 or 2 Door 1, 2 or 3 Door 2.14 Memory Battery Connect the memory battery link using the jumper J4 on the EXcel. Location can be found clearly on the ACU Overlay Connector Label. Last Change 13 August, 2015 Excel 4 User Manual Copyright © 2003 TDSi Page 19 Installation 2.15 Dip Switches Located at the top of the board these are: dip switch 1: ON for I/P communications. OFF for Rs232 or Rs485 communications dip switch 2-5: all ON for full RS485 termination. If termination of RS485 is not supplied by the Converter then use dip switches on ONE EXpert only in the RS485 daisy chain to provide termination. Termination can be put on the first ACU in the RS485 line. 2.16 Communications When using RS-485 ensure that the screen of the cable serving the communications is connected at the point at which it enters the controller only. Insulate the screen of the cable that leaves the controller and connect the screen of that cable at the next controller. (A simple rule of screen in and not out is recommended). Repeat this until all connections are made. It is important to screen the cable at one end only. There are several possible methods for connecting one or more ACU’s to a computer running TDSi EXgarde software: 2.16.1 Single ACU over RS232 to a PC One ACU to a PC to a maximum of 15 meters RS232 cable. PC Function Receive Transmit Ground PC 9-way D type connector 2 3 5 PC 25-way D type EXcel terminal connector 3 2 7 7 6 5 9 Way D type “male” connector with pins 2, 3 and 5 circled. When connecting one or more units with the following converters please refer to documentation for that unit: Lantronix UDS-10 or UDS-100 serial-Ethernet converter Documentation (6650-0236) supplied with the Lantronix converter. MA-45 RS232-RS485 converter Documentation (6650-0231) supplied with the MA-45 converter. EX9520 RS232-RS485 (2 wire) converter Documentation (6650-0241) supplied with the EX9520 converter. Excel 4 User Manual Copyright © 2003 TDSi Page 20 Last Change 13 August, 2015 Installation 2.16.2 Protocol Converter USB to RS232/RS485 Converter For the full installation instructions, refer to the Documentation (UM0063) supplied with the USB Protocol converter. Using the USB Converter for 4 wire RS485: Install the USB Converter Driver using the CD supplied with the product. Open up the case removing the 2 small cross screws both side of the converter and set the internal jumpers for the correct termination settings, as follows: Jumper LINK J 1 -2 ON J 3-4 ON J 5-6 ON J 7-8 ON J 9-10 ON J 11-12 ON J 13-14 OFF Refit the cover when finished. Set the rear external row of 4 dip switches to RS485 Full Duplex 4 wire SW1 ON SW2 OFF SW3 ON SW4 ON Connect to the EX series ACU’s as follows: USB Converter terminal block 1 2 3 4 5 6 Last Change 13 August, 2015 Rs485 4 WIRE Ex Series ACU Connector 4 3 1 2 No Connection No Connection Continuation of daisy chain to other EX series controllers 4 3 1 2 Excel 4 User Manual Copyright © 2003 TDSi Page 21 Installation RS485 4 wire communications to EX + S Series ACU variants Any of the ACU types shown can be mix and match and located in any position along this RS485 line USB Protocol Converter with 6 pin terminal block 3 4 2 1 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 The EX Series have the communication terminal connector on the top of the ACU board but for this drawing they are sited on the side for ease of viewing EXcel 4 EXcel 2 60 59 56 57 System 2/4 Expert 2 Max distance for your RS485 connection is 1200 Metres USB Cable Communications PC Database Server PC Ethernet This shows a 2 PC system but Communications can run from either PC or all on a single PC dependant on Chosen System TCP/IP 2.17 Ethernet Communications If you are connecting the EXcel 4 to an existing network, contact the network administrator to be allocated a suitable IP address. Before connecting the Ethernet port to anything, re-position the 5 dipswitches accordingly. Switch 1 should be ON (up) for IP connection. Switches 2, 3, 4 & 5 provide RS485 end-of-line termination. Termination is required when connecting multiple ACU’s via RS485 from the IP-connected ACU. Only one set of termination switches should be on for the whole RS485 communications line. Connect the EXcel 4 to the network or computer, using a lead with a ferrite sleeve installed (see picture below). If there is more than one EXcel 4, they can all be connected at this stage – but make a note of the UID number of each unit and its location to help you identify each unit during setup. If required, to confirm that the network is connected correctly, you can observe the light inside the Ethernet port: a steady light means a connection exists but there is no data on the line; a flashing light indicates data on the line (but not necessarily directed at, or coming from, the port). Important If you are connecting the EXcel 4 to a network, the Ethernet patch lead must have a ferrite sleeve installed at the end that is plugged into the EXcel 4. The ferrite sleeve is supplied with the EXcel 4 and must be installed as close as possible to the end of the lead: Excel 4 User Manual Copyright © 2003 TDSi Page 22 Last Change 13 August, 2015 Installation 2.18 Built In TCP/IP Xport as Converter Located under the “Ethernet Connection” as written on the overlay connections label (NB make note of the MAC address written on the device e.g. 00-20-4A-CCF9-AF as this will be useful when configuring the IP Address) Having connected the I/P Ethernet to the TCP/IP Xport device on the EXcel 4 You can connect additional EX series controllers with 4 wire RS485 communications (2 wire RS485 is not supported in this instance) using the following table: Connections from the I/P connected EXcel 4 Last Change 13 August, 2015 RS485-connected to other EX series ACU 1 2 3 4 1 2 3 4 ACU chassis ACU chassis Function RS485A TX RS485B TX RS485A RX RS485B RX Protective screen Excel 4 User Manual Copyright © 2003 TDSi Page 23 Installation Below is an example of multiple ACU’s of differing TDSi types on an Ethernet and then converted to RS485 4 wire protocol. 2.19 PC Communications setset -up Make a note of the 12-digit UID of each EXcel 4 unit in the system (this is visible through a window in the connection label). Once EXgarde is started on the PC, this information is needed at the time of adding the ACU details into the database. For units connected via Ethernet, the IP address will also be required. Once the required information has been entered, you can start (or re-start) EXgarde Communications and the computer will start communicating with the ACU’s. Whether you are using serial (RS232 or RS485) or Ethernet (TCP/IP) communications, the quickest way of commissioning the installation is to run the xsearch application which is one of the tools available in the EXgarde Toolkit. This will: search for installed controllers and report on the status of ones that have been discovered view the Xport MAC address and allow you to set an IP address for IPconnected controllers If you install EXgarde Software this EXgarde toolkit will be installed in the default location of C:/Program Files/TDSi/Extras/EXgarde Toolkit and in this folder is the xsearch folder. Alternatively this EXgarde Toolkit folder can be found on either the EX series Documentation CD (provided with every EX series Controller) or on the EXgarde Pro CD; located under Extras/Software/EXgarde Toolkit. The xsearch folder contains an xsearch.exe file which can be placed onto your desktop of the PC that is running the communications for the controllers (ACU’s). Excel 4 User Manual Copyright © 2003 TDSi Page 24 Last Change 13 August, 2015 Installation Viewing a unit on Rs485 or Rs232 with xsearch The purpose of this tool is to prove that the unit is ON LINE. Copy and paste the xsearch.exe utility tool onto the communications PC. Start up xsearch. (Ensure no other software communications applications are running), this looks for all Communication Ports including IP communication ports. This searches and presents on a blue screen a list of all COM Ports. Press the ESC key and then use the arrows up and down to highlight the COM port required. For example COM 1, and then press “Enter” Key to select, which will default to scanning all on the COM Port selected. This then gives information of the Access Control Units on line. If you have recently placed more than one unit on line then these will default to all being unit 1, so you can press ESC to go back to the last screen, then press ESC again to get the choices at the top of the screen again. These options allow you to select a specific UID range to scan. “T” changes the options from Unit numbers to UID numbers. “U” is to select the UID type e.g. EXCEL 4 press 4 and “Enter”. “B” allow you to select the Base or Starting UID number to search from i.e. Type the last 9 digits only e.g. 004-003-655. The search will start from this number. “N” allow you to select the number to search on from the starting number selected with “B”. Last Change 13 August, 2015 Excel 4 User Manual Copyright © 2003 TDSi Page 25 Installation Using then these options you can search the COM Port for the controllers to verify they are ON LINE For a more detailed description on how to use xsearch, refer to the EXgarde Toolkit manual UM0062. Located on your EX series Documentation CD or installed with EXgarde Software on your PC, location C:/Program Files/TDSi/Documentation/. How to assign an I/P address Copy and paste the xsearch.exe utility tool onto the communications PC Start up xsearch (ensure no other software communications applications are running), this looks for all Communication Ports including IP communication ports. This searches and presents on a blue screen a list of all IP devices that have been found. If the TCP/IP module has been found you will typically get: Excel 4 User Manual Copyright © 2003 TDSi Page 26 Last Change 13 August, 2015 Installation Verify this is correct TCP/IP module by checking the MAC address number e.g. “00:20:4a:ca:d5:60” is the same as the one written on the XPort TCP/IP module itself. You may well get the statement “Adapter needs a valid IP address”, so to correct the I/P address, use the up and down arrows on the PC keyboard to highlight the Xport TCP/IP unit in yellow and then press the ENTER key to select. Now press the letter “I” and then type in the new IP address - which is valid for the network you are using - press “Enter” again to accept. The Xsearch List on the screen will now show your Xport unit with the MAC address, the correct given I/P address and the UID number of the MICROGarde unit. Troubleshooting TC/IP The XPort TCP/IP from new is not assigned any I/P address, to begin with it is default 0.0.0.0. Usually when connecting to the PC via a crossover cable or a network the number of the I/P address seen will be something like 169.254.*.* this is a temporary address and is awaiting a valid I/P address to be assigned. When first searching for the XPort TCP/IP module you may not see the device if the device is out of the I/P range of the PC. If you have difficulty in seeing the IP address of the module in Xsearch, check that the PC has a range that can detect the temporary IP address of the module. Try a laptop or PC using just a crossover cable, and assign the IP address of the PC to be close to 169.254.0.0 with a subnet of 255.0.0.0 and no gateway. Once you have changed the I/P address for the customers network you may not see the unit on your laptop if it has been changed to a number out of the range of the laptops I/P address. Other ways to assign I/P and help with communications If you continue to have problems then other software tools such as Lantronix Device Installer and Telnet are other methods which may help you. For further help refer to other TDSi I/P documentations such as “How to Correctly Set UP IP Connections of TDSI Product located on your EX series Documentation CD or installed with EXgarde Software on your PC, location C:/Program Files/TDSi/Documentation/. For documentation on How to use the EXgarde Toolkit. Refer to the EXgarde Toolkit manual UM0062 located on your EX series Documentation CD or installed with EXgarde Software on your PC, location C:/Program Files/TDSi/Documentation/. Last Change 13 August, 2015 Excel 4 User Manual Copyright © 2003 TDSi Page 27 3. Testing the installation The installation can be tested without using the computer by doing the following: 1. Apply power to the EXcel 4 the LED on the reader(s) should start flashing at about two flashes per second. 2. put unit into installer mode Test the unit without any software using installer mode: The installer mode allows you to test the cards which will work with the readers; verify the doors are opening by the card. (Any card of the correct reader technology will activate all doors relays) Also you can test the egress buttons open the doors but this would happen outside of installer mode anyway. On first power up out the box the Unit will be ready to be placed into installer mode. To place the ACU ready for installer mode can be done by performing a Reset. 3.1 Installer mode 1. Press the tamper switch down for 5 seconds 2. Release the tamper switch for 5 seconds 3. Press the tamper switch down again for 5 seconds 4. Release the tamper switch again for 5 seconds 5. Press the tamper switch down again for 5 seconds 6. Release the tamper switch again for 5 seconds – The ACU will bleep once when in Installer Mode. 7. The LED on the reader(s) will start flashing at about two flashes per second. (If a door sensor is fitted to Door 1, the on-board buzzer may sound after 15 seconds. If this happens it is because the ACU thinks the door is open, and is signaling that the door has been left open too long. If the door is in fact closed, this can be corrected once EXgarde software is talking to EXpert. Temporarily, silence the buzzer by opening the door or replacing the factory-fitted link across the door sensor inputs of door 1). 8. Present a correct technology card to one of the readers. The flashing rate should change to one flash every two seconds. 9. Present the card again – relays 1 and 2 should be energised for 5 seconds. (At this stage, the EXpert has not been told whether it is a one-door or two-door installation). Note that until the first card is Page 28 Excel 4 User Manual Copyright © 2003 TDSi Last Change 13 August, 2015 Testing the installation programmed using EXgarde, ANY card of the correct technology will trigger both relays. 10. Pressing an egress button if fitted, and the associated lock should operate for as long as the button is pressed, and remain operated for 5 seconds after the button is released. You can test all the readers, reader ports, relays and locks (if fitted) are working. To come out of installer mode, just validate your first card using the software or EXkeypad or perform a RESET 3.2 Reset (simply link jumper 1 and remove) remove) With ACU power on, link the reset jumper J1 together (short with jumper provided) for a few seconds. Then remove and park (place jumper on 1 pin only). Reset complete, this will lose all cards from memory and put back factory defaults except for any Readers configured into special formats will not be changed. 3.3 Firmware EX series ACU’s have Flash Upgradeable EEPROMS called FPROMs (Field Programmable Read Only Memory) EX series version 3 firmware is required for the Version 3 hardware EX series controllers. Version 3 firmware is not compatible with Version 2 Hardware and vice versa. For version 3 hardware boards such as the latest EX series controllers you need version 3 firmware. I.e. file names such as EX2_305.S2. The new Version 3 Expanders (Unlike version 2) are now Flash Upgradeable. All Hardware Version 2 and Version 3, Experts and Expanders are interchangeable and compatible. Last Change 13 August, 2015 Excel 4 User Manual Copyright © 2003 TDSi Page 29 Testing the installation 3.4 How to upgrade EX series ACU with new Firmware To upload Firmware you need the new Xinstaller.exe version (v3.xx) which can be used for uploading firmware’s version 2 and version 3. Basic Principle of operation Using a simple software application called Xinstall.exe you will execute this which will view the associated Xinstall.ini file, telling it how to connect to the ACU, and automatically send down the Firmware Data to the ACU. Therefore you need 3 files. 1. 2. 3. Xinstall.exe Xinstall.ini The Firmware File “xxxx.abs” Place all three files in the same location or folder. It may be the ACU is not ready to receive New Firmware. To place the unit into ready mode you can perform a procedure that resets and manually erases the firmware loaded into the EX-series. 1. 2. 3. 4. 5. 6. 7. 8. 9. Power down the EX-series Place Jumper on Reset J1 Power Up (this will be confirmed by beeping) Press and continue to hold the tamper switch on. Remove jumper & replace again within 15 seconds. Release tamper switch Power down Remove jumper. Power back up. The unit is now ready to have new firmware loaded. This can be confirmed using the EXkeypad on an EXpert2 which displays “LOADER Vx-xx” or one of the EXgarde toolkit utilities on an EXcel which will display either “Loader” or the short form “ldr”. Detailed Principle of Operation There are two ways to the firmware of an ACU. A. Download the installer from the WEB (www.tdsi.co.uk) or call tech support (+44 (0) 1202 724998 for the .zip firmware installation file. Or the tools that you can use are in the EXgarde installation CD or EX series Documentation CD under: B. D:\Extras\Software\EXgarde Toolkit\xinstall or D:\Extras\EXgarde Toolkit\xinstall Note: This path is assuming that D is your CD drive. Excel 4 User Manual Copyright © 2003 TDSi Page 30 Last Change 13 August, 2015 Testing the installation 3.4.1 First procedure 1. Go to www.tdsi.co.uk to download the installer file or call customer support for the .zip firmware installation file. 2. Unzip the file and double click on the eX2MF206.exe for EXpert and EXcel2 or on the eX4MF106.exe for EXcel 4 This is going to install the X Installer (Default installation: C:\Program Files\X Installer) 3. Go into C:\Program Files\X Installer and be sure that the eX2MF206.abs is in there. If it is not copy it from the unzip file and paste it into the default installation folder (C:\Program Files\X Installer). 4. Double click on the XINSTALL.INI Go to the [XINSTALL] and modify the name of the .abs Code_File_Name= eX2MF206.abs (For EXpert and EXcel2) Code_File_Name= eX4MF106.abs (For EXcel 4) Go to the COMMS PORT SETTINGS change the port number and the Comm_Rate to the one you are using Comm_Port=The one you are using Comm_Rate=The one you are using If you are using IP (See also the note at the end of the document) Go to the COMMS PORT SETTINGS change the port number to 0 Comm_Port=0 Go to the IP SETTINGS set the IP address and the IP port to 10001 IP_address=X.X.X.X IP_Port=10001 SAVE THE FILE and close it. 5. Go to Start\Programs or (All Programs)\X Installer and run the application. 6. That is going to do the process automatically for you. 3.4.2 Second procedure 1. Go to the path indicated in B and copy the folder named xinstall in your desktop. 2. Go to your desktop, double click on the xinstall folder and then double click on the xinstall.ini Go to the [XINSTALL] and modify the name of the .abs Code_File_Name= eX2MF206.abs (For EXpert and EXcel2) Code_File_Name= eX4MF106.abs (For EXcel 4) Go to the COMMS PORT SETTINGS change the port number and the Comm_Rate to the one you are using Comm_Port=The one you are using Comm_Rate=The one you are using If you are using IP (See also the note at the end of the section) Go to the COMMS PORT SETTINGS change the port number to 0 Comm_Port=0 Go to the IP SETTINGS set the IP address and the IP port to 10001 IP_Address=X.X.X.X IP_Port=10001 Last Change 13 August, 2015 Excel 4 User Manual Copyright © 2003 TDSi Page 31 Testing the installation SAVE THE FILE and close it Go back to your desktop\xinstall and double click on the xinstall.exe 3. This will bring a pop up window like the following 4. Indicate the number of the unit, press Enter and it would start loading the firmware and you just need to wait until it finishes and ask you if you want to do another unit. Note: If you are using IP it is recommended to be connected from your computer to the ACU with a crossover cable. Although the procedure can be done over a network, extreme caution on downloading the file to the correct ACU and guaranteeing a continuous seamless network connection is necessary. Excel 4 User Manual Copyright © 2003 TDSi Page 32 Last Change 13 August, 2015 4. TroubleTrouble-shooting 4.1 FaultFault-finding communications problems EXgarde will indicate if it has failed to communicate with any ACU, and the red and green LEDS on the EXcel 4 boards can be used to assist with troubleshooting. Note that this type of problem is more easily resolved by disconnecting the RS485 connections from ALL EXcel 4 units and trying to bring them on-line one at a time – a faulty connection at one unit could prevent communication with all units. Red LED flashing rapidly, green LED flashes every 1-5 seconds Normal behavior by EXcel 4 – if EXgarde software reports ACU as “off line” then data transmitted by EXcel is either not reaching the PC or the EXcel 4 A and B TX (transmit) data lines are reversed. No LEDs flashing Data transmitted by PC is not reaching EXcel 4 Only RED LED flashing Data transmitted by PC is reaching EXcel 4 but either EXcel 4 serial number has not been entered correctly or the EXcel 4 A and B Rx (receive) data lines are reversed A diagnostic tool – eXmonitor.exe – is available for Rs232/RS485. This will display a list of all units that are capable of communicating correctly and provides a quicker, simpler way of troubleshooting. The tool is installed automatically in the EXgarde program directory, but with no shortcut – run it directly from the folder. 4.1.1 Controller Identification The easiest way to identify your EX series controller is on the 1st digit of the UID number written on the UID square processor on the main PCB. The UID takes the form of 1-000-100-123 where the first digit identifies the EX series ACU type: 1 = EXpert, 2 = Expander, 3= EXcel 2, 4 = EXcel 4, 5 = MICROGarde 2, 6 = MICROGarde 1. On the Main White Cabinet (Case) of the ACU is a label at the top stating the product type, but should an engineer swap the PCB’s or add additional ones this may be inaccurate. 4.1.2 Controller Losing Memory The first thing to check is that the Memory battery has been enabled. If the ACU has been left down powered for a very long period of time with the Memory battery left enabled then eventually this battery may need replacing, measure the voltage across the battery for a minimum of 3V. In “normal” operating conditions this battery will last at least 10 years. Lack of suppression across peripheral equipment containing a coil, may induce back EMF (spikes) which could potentially affect the PCB Last Change 13 August, 2015 Excel 4 User Manual Copyright © 2003 TDSi Page 33 Trouble-shooting and thus erase programming in the RAM. Such effects can cause permanent damage to the circuit. 4.1.3 Controller is Alarming - buzzing The Controller is initially provided with a yellow link fitted across the Door Sense terminals. This provides a short circuit, and if removed should be replaced by fitting a door sense contact. Door Lock 1 has a built in Local door alarm (buzzer), which if the contact is left open for more than 15 seconds will “sound” out. To stop the buzzer change the door sensor type (close to open); fit a link, or simply close the door. 4.1.4 Reader Problems Multiple reader technologies on the same Controller. On first power up with a reader connected or after a ACU reset, the LED reader will flash quickly (twice a second), presenting a correct technology card to the reader will make the reader flash to the normal mode of 1 flash every 2 seconds- this has detected the reader type and enabled it into the controller memory. If you have a different reader technology being used on the other reader channel then this will need programming independently to get functionality. Reader LED goes out when a card is presented. The system default for a reader LED is Bi-Coloured so you may find that the LED goes out when you present a card. If this occurs change the LED type to Red Only. Reader LED’s are not flashing rapidly. On initial power up, if the readers are not flashing rapidly (about twice every second) then do a system reset. This is done WITH THE POWER ON by placing the reset jumper J1 across the pins for about a second or so and then removing it. The reader LEDs will then start to flash rapidly ready for card presentation to the reader. Readers with Separate Power Supplies With Any readers that uses a separate power supply then ensure the Readers Ground 0V is connected to the ACU Ground 0V thus they are at the same Ground. 4.1.5 Reader not working 1. 2. Present a card to the reader, does the reader respond or bleep? a. If not then the Card is not the same technology as the reader type OR the card is faulty. b. If yes, then the card is being recognised by the reader. Has the reader been wired according to the instructions supplied with the reader? This is important because colour codes may change from time to time and also reader outputs can be switched by connecting in different ways (i.e. Wiegand, Magnetic, RS232 etc.). The EX-Series will detect many types of reader but if a 3rd party reader is being used you may need pull up resistors (normally 1kΩ to the 5V output). If the reader has a Wiegand output then the reader type may need to be set manually either via XKDX (in EXgarde toolkit) or in the software. Excel 4 User Manual Copyright © 2003 TDSi Page 34 Last Change 13 August, 2015 Trouble-shooting 3. Present a card to the reader, are you getting any event at all in the EXgarde software event trail, or on XKDX software screen? a. If not then check wiring for clock and data or W0 and W1. No signal is getting to the ACU. b. If yes then what is the message? If using the XKDX (software) screen Refer to the list below. If you are using the EXgarde software then this should tell a message helping you identify why it is not working. Reader Error: Other messages to look for are “Reader error” this refers to the wrong reader type has been set for the reader OR the signal from the reader is getting “interfered with” along the cable and the ACU sees it as a garbled message. Check the cable, screening of the cable, is the reader on metal or poor cable quality, kinks, breaks, bare wires, external cables/peripherals inducing noise. Reader Gone, or Reader Back: This implies the reader was disconnected, or reconnected, either on the power supply lines, or on the data signal lines. Check the wiring, reader power supply, &/or check the connections at the ACU or any additional connector blocks or cable extension joints along the wiring. Last Change 13 August, 2015 Excel 4 User Manual Copyright © 2003 TDSi Page 35 Trouble-shooting 4.1.6 Interpretation of XKDX Messages Event messages will appear on the XKDX screen and are in plain text. Use the up and down arrows on the PC keypad to view the previous events. All previous events can be viewed in this way (depending on the number of events memory). Use the left and right buttons on the PC keypad to display the date and time of the currently displayed event. For example: EXcel 10:56 M00123456 A1 The top line is showing the current time (not the time of the last event). The bottom line shows the last event (note that message types that have been turned off will not appear). This can be interpreted as follows: M00123456 A1 Card number 00123456 Card Technology: Microcard (see table for other codes) Event Access Granted (see table for other codes) Location Reader 1 Card type can be of type: K = Pin Only Access result can be of type: A = Access granted M = Microcard (i.e. TDSitechnology card) B = ID not in memory W = Wiegand C = ID not valid for door P = Proximity/Hands Free D = ID expired A = Magnetic swipe E = Out of time zone C = 26-bit Wiegand F = Anti-pass back enforced I = Indeterminate1 G = PIN time-out H = wrong PIN I = 4th consecutive wrong PIN J = man-trap enforced K = Relay latched off N = Control card ON P 4.1.7 = Control card OFF For more details on the XKDX refer to the EXGarde Toolkit Manual. General Reader faults: Ultimately the reader or reader channel on the PCB may be faulty but this can be tested by using another reader, or connect the reader directly to the PCB with only the cable that comes with the reader, or only using a very short 2 metre cable to test. Present or use a different card – it could be a faulty card. Does the reader work OK on another reader channel port? Try down powering the ACU down and then up again. Try a reset on the ACU. Excel 4 User Manual Copyright © 2003 TDSi Page 36 Last Change 13 August, 2015 Trouble-shooting 4.1.8 Intermittently card works Disconnect the lock and see if the problem still occurs. If this solves the problem then it may be not the reader at fault but check that the supplied suppression has been fitted at the lock and also check the lock’s power rating. If you are using powerful locks, a larger lock power supply and/or secondary lock relays may be needed. Thus giving an intermittent access and appears the reader is only sometimes working. 4.1.9 Monitored Locks Some maglocks are equipped with "Monitored contacts" which give an output when the maglock is not powered, or is powered when the door is open. The signal is derived from the magnetic state of the lock and is supposed to show if a maglock door is closed. The wires carrying this signal are often within the cable going to the maglock, so it is convenient to connect it straight to an ACU. With monitored locks there are three states: Circuit closed - When the door is locked Door open - when the door opens normally Circuit open - When the circuit is broken (This would usually trigger an alarm) With normal locks, only two states are reported: circuit closed circuit open TDSi ACUs are designed to respond only to open and closed states from a lock. When a monitored contact is connected to the Door Sense contact in a TDSi ACU, then the door is seen to open as soon as the maglock is powered down and so the lock power is immediately restored before anyone has had time to enter. Arguably monitored contacts do not show that a door has actually been opened - anyone presenting a valid card but then NOT opening the door would be seen as having entered and this would set any anti-pass back status. Last Change 13 August, 2015 Excel 4 User Manual Copyright © 2003 TDSi Page 37 Trouble-shooting TDSi therefore recommends the use of standard open/close door sensors. There are two work arounds: 1) Set the ACU to ignore the door sense input ON state for less than 4 seconds. 2) Connect the monitored output to a standard input. This would indicate when the door was secure, but it would not produce a Door Ajar alarm if something was preventing the maglock holding the door tightly closed. The solution to this is to fit a second, conventional door sensor. Then use the Alarm Shunt feature to disable the monitored contact, and use the conventional door sensor to break the link between the alarm shunt relay and the monitored contact. So when a card is swiped, the lock relay is energized, power is removed from the maglock and the magnetic field starts to collapse. In the meantime, the alarm shunt relay has also been energized, placing a short circuit across the monitored contact. So the ACU thinks the door is still closed. The door opens, activating the secondary door sense input (door open = contacts open) which disconnects the alarm shunt relay from the monitored contact. The ACU now thinks the door is open. Both the lock strike and alarm shunt relays de-energize. Power is now applied to the lock, and as the door closes, the ACU detects this. 4.1.10 Identifying Versions of Hardware. Hardware. The version 3 hardware has ONLY 1 SQUARE processor chip for the UID number. (See below) The Version 2 hardware has a UID SQUARE processor chip + a WSI processor SQUARE chip next to it. 4.2 Final configuration Final configuration involves using EXgarde to program the required features into EXcel 4. Please refer to the help system in EXgarde for further guidance. Excel 4 User Manual Copyright © 2003 TDSi Page 38 Last Change 13 August, 2015 5. Connection tables tables 5.1.1 EXcel 4 terminal 1 2 3 4 5 6 7 8 9 10 11 5.1.2 Power and communications Function Notes RS485A TX RS485B TX RS485A RX RS485B RX RS232 COMMS 0V (SG) RS232 RX RS232 TX RS232 RTS RS232 CTS 12V DC Power Supply IN 0V In Power Supply Ground The descriptions “A” and “B” are not always consistent between various manufacturers. To avoid problems, always follow the pin-topin tables in this manual. MAMA-45 RS232/RS485 RS232/RS485 converter MA-45 EXcel 4 1 2 3 4 5 2 1 4 3 No connection 5.1.3 Connecting one Excel 4 to another (the same pin connections apply for all EX series) EXcel 4 EXcel 4 3 4 1 2 3 4 1 2 5.1.4 Last Change 13 August, 2015 RS232 to EXcel 4 PC 9-way PC 25-way EXcel 4 terminal Function 2 3 5 3 2 7 7 6 5 Receive Transmit Ground Excel 4 User Manual Copyright © 2003 TDSi Page 39 Connection tables 5.1.5 Readers and doors EXcel terminal Function Alternate use 12 +5V OUT 13 0V OUT 14 Reader 1 MAG-DATA 15 Reader 1 MAG-CLK 16 Reader 1 LED 17 Reader 1 +12V 18 Reader 1 0V 19 Door 1 Lock relay n/c 20 Door 1 Lock relay Common pole 21 Door 1 Lock relay n/o 22 Door 1 Door Sense 23 0V (for Door Sense and Egress) 24 Door 1 Egress 25 Reader 2 MAG-DATA 26 Reader 2 MAG-CLK 27 Reader 2 LED 28 Reader 2&3 +12V 29 Reader 2&3 0V 30 Reader 3 MAG-DATA 31 Reader 3 MAG-CLK 32 Reader 3 LED 33 Door 2 Lock relay n/c 34 Door 2 Lock relay Common pole 35 Door 2 Lock relay n/o 36 Door 2 Door Sense 37 0V (for Door Sense and Egress) 38 Door 2 Egress 39 +5V OUT 40 +5V OUT 41 Reader 4 MAG-DATA 42 Reader 4 MAG-CLK 43 Reader 4 LED 44 Reader 4 +12V 45 Reader 4 0V 46 Door 3 Lock relay n/c 47 Door 3 Lock relay Common pole 48 Door 3 Lock relay n/o 49 Door 3 Door Sense 50 0V (for Door Sense and Egress) 51 Door 4 Egress 52 Door 4 Lock relay n/c 53 Door 4 Lock relay Common pole 54 Door 4 Lock relay n/o 55 Door 4 Door Sense 56 0V (for Door Sense and Egress) 57 Door 4 Egress Excel 4 User Manual Copyright © 2003 TDSi Page 40 Relay 2 (1, 2 or 3-door configuration) Input 3 (1, 2 or 3-door configuration) Input 4 (1, 2 or 3-door configuration) Relay 3 (1, 2 or 3-door configuration) Input 5 (2 or 3-door configuration) Input 6 (2 or 3-door configuration) Relay 4 (1, 2 or 3-door configuration) Input 7 (2 or 3-door configuration) Input 8 (2 or 3-door configuration) Last Change 13 August, 2015 6. Compliance Notices 6.1 Compliance with CE regulations The equipment is designed, tested and declared to conform to the following CE directives:89/336/EEC 93/68/EC EMC Directive Low Voltage Directive The equipment has been tested and found to comply with the following EMC & Safety standards:Electromagnetic emission EN 55022:1994 Electromagnetic emission EN 50081-1:1992 Electromagnetic immunity EN 50082:1995 Electromagnetic immunity EN 50130-4:1995 Safety of IT Equipment EN 60950 6.2 Limitations on the intended operating environment. The equipment is intended for use in access control applications in a wide range of configurations. It is intended for use with third party equipment attached at the power supply input, the reader inputs, various control outputs and the data communications ports. Such third party equipment, and all cabling must be of suitable design and installation to ensure that the overall system complies with the requirements of the EC EMC directive. The equipment in OEM Module form complies with the RFI emission and immunity, and electrical transient immunity regulations. Compliance with the ESD regulations will be the responsibility of any installer that mounts the OEM module in an alternative outer case. Guidance notes for the installation and use of TDSi equipment must be strictly followed. Due to the wide range of access control products TDSi notes cannot cover all possible type and combinations of equipment that may be assembled to form a total system. TDSi exercise due diligence to ensure that its equipment is suitable for use in the stated applications, but ultimate responsibility for the compliance of a complete system must rest with the prime contractor at a site where local conditions may require additional EMC precautions to be taken. Last Change 13 August, 2015 Excel 4 User Manual Copyright © 2003 TDSi Page 41 Compliance Notices 6.3 FCC Regulations Notice This device complies with Part 15, Class B, of the FCC Rules. Operation is subject to the following two conditions:a) This device may not cause harmful interference. b) This device must accept any interference received, including interference that may cause undesired operation. WARNING: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer's instructions, may cause interference harmful to radio communications. There is no guarantee, however, that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio/TV technician for help. 6.4 CSA EMC Notice. This digital apparatus does not exceed the Class B Limits for radio frequency emissions from digital apparatus set out in the radio interference regulations of the Canadian Department of Communications. Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicable aux appareils numériques de la Classe B prescrites dans le règlement sur le brouillage radioélectrique édicte par le Ministère des Communications du Canada. Excel 4 User Manual Copyright © 2003 TDSi Page 42 Last Change 13 August, 2015 7. Safety Notices 7.1 Product description These notes apply to TDSi EXcel 4 Access Control Units with an internal ACU PSU mains power supply fitted. A 230v, 50 Hz AC mains supply must be connected to the equipment by a permanently connected wiring installation as described below. 7.2 Rating The TDSi EXcel 4 Access Control Units with an internal AC PSU mains power supply fitted are powered from a 230v, 50Hz mains supply & draw a maximum supply current of 0.4A. 7.3 Safety WARNING: Disconnect the mains supply before removing the covers or making connections to the equipment. All regulations and requirements MUST be must strictly followed to prevent hazards to life and property both during and after installation, and during any subsequent servicing and maintenance. 7.4 Positioning and fixing of equipment The equipment must not be installed out of doors or in damp or exposed conditions. To ensure mechanical stability the equipment must be secured using appropriate fasteners or brackets to a wall, pillar or other part of the building structure, or to associated stable equipment. The equipment must not be sited near to sources of heat. It is designed for use in ambient temperatures ranging from -5 to 45 degrees C. Connecting a permanently wired mains supply to the equipment. Ensure that the mains supply is SWITCHED OFF before starting any wiring. Wiring should be in accordance with the current I.E.E. regulations, or the appropriate standards in your country, and should be performed by a properly qualified electrician. For permanently connected equipment a readily accessible disconnect device shall be incorporated in the fixed wiring. Wiring should be via a switched, fused spur with a 3A fuse (UK) rating, and should use approved 3 core mains cable of minimum cross section area 0.75 sq mm. The installation MUST be provided with a double Common pole isolator switch with a contact separation of at least 3mm. The Earth wire into the terminal block should be left longer than the L & N wires so that it is pulled out last if the cable is strained. Last Change 13 August, 2015 Excel 4 User Manual Copyright © 2003 TDSi Page 43 Safety Notices 7.5 Connecting signal wiring to associated equipment. The TDSi EXcel 4 Access Control Units with an internal AC PSU mains power supply fitted must be connected to other equipment forming part of an overall control system using signal wiring connections made with screened cable with the screen securely connected to an earth point at the controlled equipment end and at earth points within the EXcel 4 equipment. Where individual remote equipment is locally earthed it is permissible to disconnect the cable screen earth connection at one end of the cable. 7.6 Internal fuse rating rating The low voltage DC Regulator PCB in EX series is fitted with fuse protection marked FUSE. In case of failure FUSE should be replaced with a 3.15A (F) Quick-blow 20mm Fuse. The Fused Output Module PCB is fitted with fuse protection marked F1 – F4. In case of failure they should be replaced with a 1A (F) Quick-blow 20mm Fuse. 7.7 Lithium battery The Lithium battery is only fitted to the EXcel 4 board. For this to be operational jumper J4 needs to be connected. The battery will support EXcel 4 memory for a maximum of 10 years in normal environmental conditions. The clock chip mounted on EXcel 4 board has it only internal battery, which will retain memory to the clock chip for a maximum of 10 years under normal operating conditions. Excel 4 User Manual Copyright © 2003 TDSi Page 44 Last Change 13 August, 2015 8. Board layout Anti-Surge Fuse 12v 1A PC Comms Ethernet Port Communications Switches 12v/5v DC IN/OUT Communications LEDs Reader 1 RS485 Chips Door 1 Processor and UID Reset Jumper Reader 2 Reader 3 Flash EPROM Door 2 Memory Battery Memory Battery Jumper Reader 4 Buzzer Tamper Switch (without spring) Door 3 Last Change 13 August, 2015 Door 4 Excel 4 User Manual Copyright © 2003 TDSi Page 45 Time and Data Systems International Ltd Unit 10 Concept Park Innovation Close Poole Dorset BH12 4QT UK +44 (0)1202 723535 +44 (0)1202 724975 http://www.tdsi.co.uk/ [email protected] [email protected] [email protected]
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