VASCO Identikey Server Administrator Reference
Reklama
Reklama
Identikey Server
Administrator Reference
3.1
Disclaimer of Warranties and Limitations of Liabilities
Disclaimer of Warranties and Limitations of Liabilities
The Product is provided on an 'as is' basis, without any other warranties, or conditions, express or implied, including but not limited to warranties of merchantable quality, merchantability of fitness for a particular purpose, or those arising by law, statute, usage of trade or course of dealing. The entire risk as to the results and performance of the product is assumed by you. Neither we nor our dealers or suppliers shall have any liability to you or any other person or entity for any indirect, incidental, special or consequential damages whatsoever, including but not limited to loss of revenue or profit, lost or damaged data of other commercial or economic loss, even if we have been advised of the possibility of such damages or they are foreseeable; or for claims by a third party. Our maximum aggregate liability to you, and that of our dealers and suppliers shall not exceed the amount paid by you for the Product. The limitations in this section shall apply whether or not the alleged breach or default is a breach of a fundamental condition or term, or a fundamental breach. Some states/countries do not allow the exclusion or limitation or liability for consequential or incidental damages so the above limitation may not apply to you.
Copyright
Copyright © 2009 VASCO Data Security, Inc., VASCO Data Security International GmbH. All rights reserved.
No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of
VASCO Data Security Inc.
RADIUS Documentation Disclaimer
The RADIUS documentation featured in this manual is focused on supplying required information pertaining to the
RADIUS server and its operation in the Identikey Server environment. It is recommended that further information be gathered from your NAS/RAS vendor for information on the use of RADIUS.
Trademarks
VASCO®, Vacman®, IDENTIKEY®, aXs GUARD™, DIGIPASS®, and ® are registered or unregistered trademarks of VASCO Data Security, Inc. and/or VASCO Data Security International GmbH in the U.S. and other countries.
Document Version: 1.3
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Index of Tables
Table 1: Custom Active Directory Object Classes...................................................................................................................................... 17
Table 2: Custom Active Directory Object Attributes................................................................................................................................... 18
Table 3: Custom Active Directory Permission Property Sets...................................................................................................................... 22
Table 4: Saved Queries in Active Directory Users and Computers............................................................................................................. 25
Table 5: Custom Active Directory Search criteria - Digipass......................................................................................................................26
Table 6: Custom Active Directory Search criteria - Users.......................................................................................................................... 28
Table 7: DPADadmin addschema Command Line Options.........................................................................................................................37
Table 8: DPADadmin checkschema Command Line Options..................................................................................................................... 37
Table 9: DPADadmin setupdomain Command Line Options.......................................................................................................................39
Table 10: DPADadmin setupaccess Command Line Options..................................................................................................................... 39
Table 11: ODBC Database Tables............................................................................................................................................................. 46
Table 12: vdsControl Table....................................................................................................................................................................... 46
Table 13: vdsUser Table........................................................................................................................................................................... 47
Table 14: vdsUserAttr Table......................................................................................................................................................................48
Table 15: vdsDigipass Table.....................................................................................................................................................................48
Table 16: vdsDPApplication Table.............................................................................................................................................................49
Table 17: vdsDPSoftParams Table............................................................................................................................................................49
Table 18: vdsPolicy Table.........................................................................................................................................................................50
Table 19: vdsComponent Table................................................................................................................................................................ 51
Table 20: vdsBackEnd Table.....................................................................................................................................................................52
Table 21: vdsDomain Table...................................................................................................................................................................... 53
Table 22: vdsOrgUnit Table...................................................................................................................................................................... 53
Table 23: vdsReport Table........................................................................................................................................................................54
Table 24: vdsReportFormat Table............................................................................................................................................................. 54
Table 25: vdsConfiguration Table............................................................................................................................................................. 55
Table 26: vdsOfflineAuthData Table..........................................................................................................................................................55
Table 27: Table Permissions Required......................................................................................................................................................60
Table 28: Table Names in vdsControl........................................................................................................................................................61
Table 29: DPDBADMIN addschema Command Line Options......................................................................................................................65
Table 30: DPDBADMIN checkschema Command Line Options.................................................................................................................. 67
Table 31: DPDBADMIN dropschema Command Line Options.................................................................................................................... 68
Table 32: Encrypted Data Attributes - ODBC Database.............................................................................................................................70
Table 33: Encrypted Data Attributes - Active Directory.............................................................................................................................70
Table 34: User Fields................................................................................................................................................................................96
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Table 35: User Attribute Fields..................................................................................................................................................................98
Table 36: Digipass Fields........................................................................................................................................................................100
Table 37: Digipass Application Fields......................................................................................................................................................102
Table 38: Policy Fields............................................................................................................................................................................103
Table 39: Client Fields............................................................................................................................................................................113
Table 40: Back-End Server Fields...........................................................................................................................................................115
Table 41: Report fields........................................................................................................................................................................... 116
Table 42: Identikey Server Fields............................................................................................................................................................118
Table 43: License Parameters for Identikey Server................................................................................................................................. 121
Table 44: Configuration Settings for CGI Program................................................................................................................................... 126
Table 45: Form Fields for Main Registration Page................................................................................................................................... 127
Table 46: Form Fields for Registration Challenge Page........................................................................................................................... 128
Table 47: Form Fields for Server PIN Change Page................................................................................................................................. 129
Table 48: Form Fields for Main Login Test Page..................................................................................................................................... 130
Table 49: Form Fields for Login Test Challenge Page..............................................................................................................................131
Table 50: Form Fields for OTP Request Page.......................................................................................................................................... 132
Table 51: Query String Variable List........................................................................................................................................................134
Table 52: API Return Codes.................................................................................................................................................................... 135
Table 53: CGI Error Return Codes........................................................................................................................................................... 135
Table 54: Internal Error Codes................................................................................................................................................................ 136
Table 55: Login Permutations - Response Only Cleartext Combined (1)...................................................................................................140
Table 56: Login Permutations - Response Only Cleartext Combined (2)...................................................................................................141
Table 57: Login Permutations - Response Only CHAP/MS-CHAP/MS-CHAP2...........................................................................................142
Table 58: Login Permutations – 2-Step Challenge/Response Cleartext Combined...................................................................................143
Table 59: Login Permutations – Virtual Digipass..................................................................................................................................... 144
Table 60: MDC Audit Message Variables.................................................................................................................................................190
Table 61: Message Delivery Component Configuration Settings..............................................................................................................194
Table 62: Audit Text File Name/Path Variables........................................................................................................................................228
Table 63: Required Audit Database Tables..............................................................................................................................................231
Table 64: vdsAuditMessage Required Fields...........................................................................................................................................232
Table 65: vdsAuditMsgField Required Fields...........................................................................................................................................232
Table 66: Required Account Permissions................................................................................................................................................233
Table 67: Audit Message Types and Syslog Priority................................................................................................................................ 234
Table 68: Tracing Message Types.......................................................................................................................................................... 238
Table 69: Tracing Message Levels..........................................................................................................................................................239
Table 70: Tracing Message Contents......................................................................................................................................................239
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Table 71: DPADMINCMD Help Commands.............................................................................................................................................. 244
Table 72: Registry Entries.......................................................................................................................................................................262
Table 73: Permissions Required............................................................................................................................................................. 263
Table 74: List of Incoming Ports Used by the Identikey Server................................................................................................................ 265
Table 75: List of Outgoing Ports Used by the Identikey Server.................................................................................................................265
Table 76: Audit Messages List................................................................................................................................................................266
Table 77: Error Code List........................................................................................................................................................................279
Table 78: Status Code List......................................................................................................................................................................285
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1 Introduction
1.1
Introduction
Available Guides
The following Identikey Server guides are available:
Product Guide
The Product Guide will introduce you to the features and concepts of Identikey Server and the various options you have for using it.
Getting Started Guide
The Getting Started Guide will lead you through a standard setup and testing of key Identikey Server features.
Windows Installation Guide
Use this guide when planning and working through an installation of Identikey Server in a Windows environment.
Linux Installation Guide
Use this guide when planning and working through an installation of Identikey Server in a Linux environment.
Administrator Reference
In-depth information required for administration of Identikey Server. This includes references such as data attribute lists, backup and recovery and utility commands.
Performance and Deployment Guide
Contains information on common deployment models and performance statistics.
Help Files
Context-sensitive help accompanies the Administration Web Interface and Digipass Extension for Active Directory
Users and Computers.
Identikey Server SDK Programmers Guide
In-depth information required to develop using the SDK.
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2 Active Directory Schema
Active Directory Schema
2.1
Schema Extensions
The following tables document the changes required by Identikey Server to the Active Directory (AD) schema when
AD is used as the data store.
2.1.1
Added Object Classes
Table 1: Custom Active Directory Object Classes
Attribute
vasco-UserExt vasco-DPToken vasco-
DPApplication vasco-Policy vasco-Component Class vasco-
BackEndServer vasco-Report
Class
Class
Class
Class
Class vasco-
ReportFormat vasco-
Configuration
Class
Class vdsOfflineAuthData Class
Type
Aux. Class
Location Explanation
User record
Unassigned – Optional
Assigned – with User record
Within Digipass record
Digipass Configuration
Container
Digipass Configuration
Container
Digipass Configuration
Container
Digipass Configuration
Container
Digipass Configuration
Container
Digipass Configuration
Container
Digipass Configuration
Container
Extra VASCO attributes are added to an Active Directory
User record via an 'auxiliary class' vasco-UserExt on the
User class.
The vasco-DPToken class is used to store Digipass attributes. It is also a container, in which vasco-
DPApplication records for that Digipass are stored.
Upon assignment to a User, the Digipass record is stored in the same location as the User.
This class is used to store Digipass Application attributes, such as Server PIN and expected OTP length.
Policy attributes. Attributes will commonly be shared via inheritance.
Component attributes include the License Key for
Identikey Server Components.
Information required for connection to back-end servers.
Support reporting functionality. Use this class to control the report scope.
Support reporting functionality. This class contains the report format definition information.
Configuration settings for the Identikey Server.
Offline authentication data. This is included for future releases of Identikey Server.
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2.1.2
Added Attributes
Table 2: Custom Active Directory Object Attributes
Name
vasco-SerialNumber vasco-TokenType vasco-ApplicationNames vasco-ApplicationTypes vasco-LinkVascoDigipassToUserExt vasco-TokenAssignedDate vasco-GracePeriod vasco-EnableBVDP vasco-BVDPExpiryDate vasco-BVDPUsesLeft vasco-DirectAssignOnly vasco-AdditionalAttribute vasco-ActivationLocations vasco-ActivationCount vasco-LastActivationTime vasco-DPSoftStaticVector vasco-DPDescription vasco-SerialNumber vasco-ApplicationName vasco-ApplicationNumber vasco-ApplicationType vasco-DPBlob vasco-Active vasco-LinkUserExtToVascoDigipass vasco-LinkUserExtToUser vasco-StaticPassword vasco-LocalAuth vasco-BackEndServerAuth vasco-Disable vasco-Profile vasco-AdminPrivileges vasco-DPToken vasco-DPToken vasco-DPApplication vasco-DPApplication vasco-DPApplication vasco-DPApplication vasco-DPApplication vasco-DPApplication vasco-UserExt vasco-UserExt vasco-UserExt vasco-UserExt vasco-UserExt vasco-UserExt vasco-UserExt vasco-UserExt vasco-DPToken vasco-DPToken vasco-DPToken vasco-DPToken vasco-DPToken vasco-DPToken vasco-DPToken vasco-DPToken vasco-DPToken vasco-DPToken vasco-DPToken vasco-DPToken vasco-DPToken vasco-DPToken vasco-DPToken
Class
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Name
vasco-ObjectScope vasco-OfflineAuthEnabledOverride vasco-OfflineData vasco-CreateTime vasco-ModifyTime vasco-ID vasco-Protocol vasco-Domain vasco-Priority vasco-Retries vasco-AcctIPAddress vasco-AcctPort vasco-AdditionalAttribute vasco-AuthIPAddress vasco-SharedSecret vasco-Timeout
Version-Number vasco-ID vasco-Location vasco-LinkComponentToPolicy vasco-Protocol vasco-ComponentType vasco-PublicKey vasco-AdditionalAttribute vasco-SharedSecret vasco-TCPPort
Version-Number vasco-AdditionalAttribute vasco-AllowedApplType vasco-AllowedDPTypes vasco-ApplicationNames vasco-AssignmentMode vasco-AssignSearchUpOUPath vasco-Autolearn vasco-BackEndAuth
Identikey Server Administrator Reference vasco-UserExt vasco-UserExt vasco-UserExt
Vasco-UserExt
Vasco-UserExt vasco-BackEndServer vasco-BackEndServer vasco-BackEndServer vasco-BackEndServer vasco-BackEndServer vasco-BackEndServer vasco-BackEndServer vasco-BackEndServer vasco-BackEndServer vasco-BackEndServer vasco-BackEndServer vasco-BackEndServer vasco-Component vasco-Component vasco-Component vasco-Component vasco-Component vasco-Component vasco-Component vasco-Component vasco-Component vasco-Component vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy
Class
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Name
vasco-BackupVDPRequestKeyword vasco-BackupVDPRequestMethod vasco-BVDPMaximumDays vasco-BVDPMaximumUses vasco-ChallengeRequestKeyword vasco-ChallengeRequestMethod vasco-CheckChallenge vasco-ChgWinPwdEnabled vasco-ChgWinPwdLength vasco-ChkInactDays vasco-ClientGroupList vasco-ClientGroupMode vasco-DCR vasco-Description vasco-Domain vasco-DUR vasco-EnableBVDP vasco-EventWindow vasco-GracePeriod vasco-GroupCheckMode vasco-GroupList vasco-ID vasco-IThreshold vasco-ITimeWindow vasco-LinkPolicyToChildPolicy vasco-LinkPolicyToComponent vasco-LinkPolicyToParentPolicy vasco-LocalAuth vasco-OfflineAuthEnabled vasco-OfflineTimeIntervals vasco-OfflineMaxEvents vasco-OneStepChalCheckDigit vasco-OneStepChalLength vasco-OneStepChalResp vasco-OnLineSG
Identikey Server Administrator Reference vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy
Class
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Name
vasco-PINChangeAllowed vasco-PrimaryVDPRequestKeyword vasco-PrimaryVDPRequestMethod vasco-Protocol vasco-SelfAssignSeparator vasco-SThreshold vasco-STimeWindow vasco-StoredPasswordProxy vasco-SyncWindow vasco-2OTPSyncEnabled
Version-Number vasco-ID vasco-ReportName vasco-Description vasco-DataSource vasco-GroupLevel vasco-ReportType vasco-RunPerms vasco-ChangePerms vasco-TimeFreq vasco-QueryDef vasco-UserID
Version-Number vasco-ID vasco-FormatName vasco-FormatDef
Version-Number vasco-Name vasco-Value
Version-Number vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Policy vasco-Report vasco-Report vasco-Report vasco-Report vasco-Report vasco-Report vasco-Report vasco-Report vasco-Report vasco-Report vasco-Report vasco-Report vasco-ReportFormat vasco-ReportFormat vasco-ReportFormat vasco-ReportFormat vasco-Configuration vasco-Configuration vasco-Configuration
Class
Active Directory Schema
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Active Directory Schema
2.1.3
Added Permission Property Sets
Property sets have been created for typical groups of permissions required for administration tasks.
Table 3: Custom Active Directory Permission Property Sets
Property Set Applicable Object
Digipass Assignment Link Digipass
Digipass Application Data
Digipass User Account Information
Digipass User Account to User Link
Digipass Application
User
User
Digipass User Account Stored Password User
Actions Allowed
Assign and unassign Digipass for Digipass User accounts.
Digipass record functions.
Modify Digipass User information.
Link and unlink Digipass Users. This is also required when assigning Digipass to linked Digipass User records.
Read and modify the stored password for a Digipass
User.
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Active Directory Schema
2.2
Active Directory Auditing
Active Directory auditing may be configured to record access and modifications to custom objects used by the
Identikey Server. If you currently have default auditing enabled, it might already include actions on custom objects.
See these Microsoft articles for information on turning on and configuring auditing:
Windows 2003 - http://support.microsoft.com/?kbid=814595
Windows Vista & 2008 – http://technet.microsoft.com/en-us/library/cc731607.aspx
What Should I Audit?
This will depend on what you need to audit. For example, if you wanted to record all Digipass assignments in the domain, you might set up auditing in the Domain Root for Everyone, with the Digipass Assignment Link property set.
Please note that this type of auditing is specific to Active Directory. Any audit information generated by this method cannot be imported into the Identikey Server auditing system, and cannot be used to generate Identikey
Server reports.
See the
topic for more information on custom objects and permission property sets created
for the Identikey Server.
2.2.1
Auditing Inside the Active Directory Users and Computers Extension
If you wish to produce audit files that can be imported into Identikey Server and can be used to generate Identikey
Server reports, you can set up auditing from inside the Active Directory Users and Computers Extension (ADUCE).
All message types are audited - Error, Warning, Information, Success, Failure.
To enable Auditing in the ADUCE:
1.
On the Digipass Extension Auditing window click on the Auditing option button.
2.
Browse to the location you want the audit file to be written to. The name of the file will be in the format ikey_aduce<year><month>.audit
, where <year> is the current year and <month> is the current month.
3.
Click OK.
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2.3
Active Directory Schema
Custom Search Options
The Digipass Extension adds functionality to the Active Directory Users and Computers snap-in which allows searching for specific Digipass and Digipass User records throughout a domain, or within the limits of a delegated administrator's permissions. This functionality is especially useful where unassigned Digipass have been allocated to various Organizational Units.
Note
To see the digipass-pool, digipass-reserve, and digipass configuration containers under the domain in the Active Directory Users and Computers snap-in the Advanced Features setting needs to be enabled. Go to View => Advanced Features and click on Advanced Features to toggle the setting on.
2.3.1
Saved Queries
On Windows Server 2003, Windows 2008, and Windows XP, the Microsoft Management Console (MMC) framework supports Saved Queries .
On Windows Server 2003 and Windows XP, a number of Saved Queries are installed automatically into the saved
MMC console file that is opened using the Start -> Programs -> VASCO -> Identikey Server -> Active Directory
Users and Computers shortcut.
In addition, several Query Definition Files are installed in the <installation directory>\Queries folder. These can be imported into your existing Active Directory Users and Computers console by right-clicking on the Saved Queries folder and selecting
Import Query Definition....
The Saved Queries provided by the installation are designed to provide several common queries that may be useful, as listed below. They can be edited, copied or deleted as required. If you have made a mistake modifying one and wish to start again, you can reload the query by deleting it and importing it from the Query Definition File.
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Active Directory Schema
Table 4: Saved Queries in Active Directory Users and Computers
Query Name Description Query Definition File
Users with Digipass
Users without Digipass All Users in the Domain who have no Digipass assigned, directly or via a Linked User.
Users with a DP User Account All Users in the Domain who have a Digipass User
Account.
Users without a DP User
Account
Assigned Digipass
All Users in the Domain who do not have a Digipass
User Account.
All Digipass in the Domain that are assigned.
users-without-dp.xml
users-with-dp-user-account.xml
users-without-dp-user-account.xml
assigned-dp.xml
Unassigned Digipass
Locked DP User Accounts
All Users in the Domain who have one or more
Digipass assigned directly.
All Digipass in the Domain that are currently unassigned, excluding any Reserved Digipass.
All Users in the Domain whose Digipass User
Account is Locked.
users-with-dp.xml
unassigned-dp.xml
locked-dp-user-accounts.xml
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Active Directory Schema
2.3.2
Using the Custom Search for Digipass
To perform a search for Digipass:
1.
Right-click on the Organizational Unit in which to search, or the domain root.
2.
Click on Find...
3.
Select the Digipass object type from the Find: drop down list.
4.
Use the Digipass tab to specify the search criteria. Almost all the Digipass search criteria can be set using the form on this tab.
5.
If you are searching on any criteria that do not appear on the Digipass tab, use the Advanced tab:
a.
Click on the Advanced tab.
b.
Click on Field and select the required attribute from the list.
c.
Enter the search Condition and Value, then click Add.
d.
Repeat with additional Fields.
6.
Click Find Now to execute the search. Multiple criteria are applied using the logical AND – all criteria must be met for a Digipass to be found.
The available criteria are listed in the following table:
Table 5: Custom Active Directory Search criteria - Digipass
Digipass
Tab Field Name
Serial Number
(Serial Number) To
Digipass Type
Application Name
Application Type
Digipass Assignment
Reserved
Description
Usage
Exact Serial Number (as seen in Digipass properties);
Serial Number with wildcard*;
First Serial Number in range, when used with To field.
Last Serial Number in range.
Digipass Type, eg. DP300 . Wildcard* allowed.
Application Name, eg. GO3DEFAULT . Wildcard* allowed.
This will find Digipass that have an Active application of the specified name**.
Application Type: Response Only , Challenge/Response .
This will find Digipass that have an Active application of the specified type**.
Assignment status: Assigned , Unassigned .
Reserved status: Reserved , Not Reserved .
Free text.
Use this field to find Digipass records with the same text string within their
Description field.
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Active Directory Schema
Tab Field Name Usage
Advanced Application Name
Application Type
Backup Virtual Digipass
Enabled
Conditions: Starts with , Ends with , Is (Exactly) , Is Not .
Values: Application Name (complete or partial)
This will find Digipass that have an Active application of the specified
Application Name criteria**.
Conditions: Is (Exactly) , Is Not .
Values: RO (Response Only), CR (Challenge/Response), SG (Signature).
This will find Digipass that have an Active application of the specified
Application Type criteria**.
Conditions: Less than or equal to , Greater than or equal to , Is (Exactly) , Is
Not , Not Present .
Values: 0 (Default), 1 (No), 2 (Yes - Permitted), 3 (Yes - Required), 4 (Yes –
Time Limited).
Note that Digipass with 'Default' for this setting may either have 0 for this attribute or may not have the attribute present.
Digipass Type
Reserved
Serial Number
Conditions: Starts with , Ends with , Is (Exactly) , Is Not .
Values: Digipass Type (complete or partial)
Conditions: Is (Exactly) , Is Not .
Values: 0 (No), 1 (Yes).
This attribute is always present.
Conditions: Starts with , Ends with , Is (Exactly) , Is Not .
Values: Serial Number, as seen in Digipass properties (complete or partial)
User Assignment Link Conditions: Present , Not Present .
Values: N/A.
If this attribute is present, the Digipass is assigned; if not present, the
Digipass is unassigned.
* Search criteria on Digipass Application attributes ignore Inactive Digipass Applications.
** For a wildcard, the * character is used.
Example
A search for Digipass records run with only the following text entered into the Serial Number field, would return these results:
0097
0097*
0097987654
*76
No records returned
All Digipass with serial number starting with 0097
Digipass with serial number 0097987654 only
All Digipass with serial number ending in 76
2.3.3
Using the Custom Search for Users
To perform a search for Users:
1.
Right-click on the Organizational Unit in which to search, or the domain root.
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Active Directory Schema
2.
Click on Find...
3.
Select the Users, Contacts, and Groups object type from the Find: drop down list.
4.
If you have search criteria that are not related to Digipass, specify them as usual.
5.
To specify Digipass related search criteria, use the Advanced tab:
a.
Click on the Advanced tab.
b.
Click on Field, select the User submenu and select the required attribute from the list.
c.
Enter the search Condition and Value, then click Add.
d.
Repeat with additional Fields.
6.
Click Find Now to execute the search. Multiple criteria are applied using the logical AND – all criteria must be met for a User to be found.
The available criteria are listed in the following table:
Table 6: Custom Active Directory Search criteria - Users
Field Name
Digipass Assignment Link
Digipass Back-End Authentication
Digipass Local Authentication
Digipass User Account Create Time
Digipass User Account Disabled
Digipass User Account Lock Count
Usage
Conditions: Present , Not Present .
Values: N/A.
If this attribute is present, a Digipass is assigned to the User; if not present, no Digipass is assigned.
Conditions: Less than or equal to , Greater than or equal to , Is (Exactly) ,
Is Not , Not Present .
Values: 0 (Default), 1 (None), 2 (If Needed), 3 (Always).
Note that Users with 'Default' for this setting may either have 0 for this attribute or may not have the attribute present.
Conditions: Less than or equal to , Greater than or equal to , Is (Exactly) ,
Is Not , Not Present .
Values: 0 (Default), 1 (None), 2 (Digipass/Password), 3 (Digipass Only).
Note that Users with 'Default' for this setting may either have 0 for this attribute or may not have the attribute present.
Conditions: Less than or equal to , Greater than or equal to , Is (Exactly) ,
Is Not , Present , Not Present .
Values: Number of seconds since 1 st Jan 1970 00:00:00 that the
Digipass User account was created.
If this attribute is present, the User has a Digipass User account; if not present, the User does not.
Conditions: Is (Exactly) , Is Not , Not Present .
Values: 0 (No), 1 (Yes).
If this attribute is not present, the account is not disabled*.
Conditions: Less than or equal to , Greater than or equal to , Is (Exactly) ,
Is Not , Not Present .
Values: current count of failed logins since last successful login.
If this attribute is not present, it is treated as 0.
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Active Directory Schema
Field Name Usage
Digipass User Account Locked
Digipass User Account Modify Time
Digipass User Account Password
Conditions: Is (Exactly) , Is Not , Not Present .
Values: 0 (No), 1 (Yes).
If this attribute is not present, the account is not locked*.
Conditions: Less than or equal to , Greater than or equal to , Is (Exactly) ,
Is Not , Present , Not Present .
Values: Number of seconds since 1 st Jan 1970 00:00:00 that the
Digipass User account was last modified.
This field does not have practical value as a search field, but is listed by Active Directory anyway.
Digipass User Attributes
Digipass User to User Link
This field is not currently used.
Conditions: Present , Not Present .
Values: N/A.
If this attribute is present, The Digipass User account is linked to another Digipass User account; if not present, there is no link.
* If you specify Is Not 1 , the results will include Users who do not have the attribute set, in addition to those who have the attribute set to 0.
Example
A search for Digipass User accounts where the Local Authentication setting has a value other than Default would use the following criteria:
Digipass Local Authentication Greater than or equal to 1
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Active Directory Schema
2.4
Active Directory Replication Issues
Active Directory replication is not instantaneous. Intra-site replication is usually quite fast but changes on one
Domain Controller may still take several minutes to be replicated to other Domain Controllers. Inter-site replication may be quite slow – an hour or more between replications is common.
Replication occurs when more than one Domain Controller exists in a domain.
2.4.1
Old Data Used After Attribute Modified
The time period between replications becomes a problem where information is changed on one Domain Controller
(for example, a Digipass User's Server PIN is reset), but old information is used on another Domain Controller before the changed information has been replicated to it.
There are a few scenarios where this may occur. These are listed below:
2.4.1.1 Single Identikey Server using more than one Domain Controller
A single Identikey Server may make a change to a record, have to switch to another Domain Controller, and read the same record – where the change has not yet been applied.
Example
A User logs in with an OTP, and the Identikey Server connects to DC-01 to retrieve and update the Digipass data. The connection to the DC-01 fails soon after login, before replication has occurred. The User needs to log in again, and the Identikey Server connects to DC-02 this time. The User can log in using the same OTP as the last login – the login should fail (OTP replay) but instead succeeds, because DC-02 does not yet know that the OTP has been previously used.
Time
8:32
8:34
8:35
8:35
8:37
DC-01 DC-02
Replication occurs
User logs in with OTP 10457920 .
The Identikey Server records the use of the OTP in the
Digipass record.
Connection to DC-01 is broken, and the Identikey
Server switches to DC-02.
User retries login using same OTP
10457920 . The login succeeds where it should have failed (OTP replay).
The Identikey Server records the use of the
OTP in the Digipass record.
Replication occurs
Digipass record changes are replicated between DC-01 and DC-02.
The example timeline above shows the sequence of events.
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2.4.1.2 Administrator and Identikey Server using different Domain Controllers
The administrator may not be connected to the same Domain Controller (via the Administration Interfaces) as the
Identikey Server.
Example
An administrator changes a User's Server PIN through the Active Directory Users and Computers extension, which is connected to
DC-01. The Identikey Server connects to DC-03. The User attempts a login using the new PIN, which fails because DC-03 is not yet aware of the change of Server PIN.
9:02
9:03
9:04
9:05
Time DC-01 DC-03
Replication occurs
Administrator changes a User's Server PIN from 1234 to 9876 .
User attempts to log in using new PIN ( 9876 ) and the login fails.
Replication occurs
Digipass record changes are replicated between DC-01 and DC-03.
The example timeline above shows the sequence of events.
2.4.1.3 Multiple Identikey Servers Using Different Domain Controllers
Multiple Identikey Servers may connect to different Domain Controllers in a domain or site.
Example
A User changes their own PIN during a login through one Identikey Server which connects to DC-01. The server on which the
Identikey Server is installed becomes unavailable, and the User attempts another login via the Identikey Server on a backup server, which connects to DC-02. The login fails because DC-02 is not yet aware of the change of Server PIN.
Time
11:54
11:55
11:57
11:59
DC-01 DC-02
Replication occurs
User changes their Server PIN from 1234 to 9876 during login.
The Identikey Server records the PIN change in the Digipass record.
User attempts to log in using new PIN ( 9876 ) and the login fails.
Replication occurs
Digipass record changes are replicated between DC-01 and DC-02.
The example timeline above shows the sequence of events.
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Active Directory Schema
2.4.1.4 Two Administrators Modifying the Same Attribute
Two administrators attempt to modify the same attribute on a single User account or Digipass record within the same replication interval. The later modification will overwrite the earlier when replication occurs.
2.4.2
Old Data Used Overwrites New Data
The problems above are exacerbated when the old information used on the second Domain Controller is updated based on the old information. As the updated record on the second Domain Controller now has a later modification date, the end result is that the changed information on the first Domain Controller is overwritten incorrectly.
Example
An administrator connects to DC-01 and sets a User's PIN from ' 1234 ' to ' 9876 '. The User logs in through the Identikey Server, which connects to DC-02. The User enters the new Server PIN and his One Time Password. However, the PIN set on DC-01 has not yet been replicated to DC-02, so because the PIN entered does not match the old PIN still recorded in the Digipass record on DC-
02, the login fails.
Because the Policy setting of Identification Threshold is in use, his login failure is written back to the Digipass record. When replication occurs, the Digipass record on DC-02 has the latest modification date – and is copied to DC-01, wiping out the original
PIN setting made by the administrator. Both DC-01 and DC-02 now consider ' 1234 ' to be the correct Server PIN for the Digipass.
Time
10:45
10:46
10:48
10:50
DC-01 DC-02
Replication
Administrator changes User's PIN from
9876 to 1234 .
User login (with new PIN of 1234 ) fails.
Identikey Server writes failure information to Digipass record.
Replication
Active Directory finds last instance of the Digipass blob having been modified.
Active Directory overwrites DC-01 Digipass record with DC-02 Digipass record.
The example timeline above shows how the problem can occur.
The problem shown in the example above may also occur in a Force PIN Change set by an administrator.
2.4.3
Factors Affecting Replication Issues
A number of factors determine the likelihood and severity of the Active Directory issues described:
Redundancy and load-balancing settings for the Identikey Server
There are a number of Identikey Server configuration settings which may affect replication issues:
Preferred Server
The Identikey Server will attempt to connect to the named Domain Controller, rather than simply polling the domain for an available Domain Controller.
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Active Directory Schema
Preferred Server Only
The Identikey Server may be restricted to connecting only to the Domain Controller named in the above setting.
If this is enabled, the Identikey Server will not switch to any other Domain Controller, so it will never retrieve data older than its own.
Max. Bind Lifetime
The maximum bind lifetime controls how long the Identikey Server will stay connected to a Domain Controller before polling the domain for a Domain Controller connection.
Replication Interval
On Windows Server 2003 and Windows 2008, the intra-site replication interval is not configurable, but is set to approximately 15 seconds, as replication is much more efficient.
Inter-site replication is fully configurable on Windows Server 2003 and Windows 2008.
The longer the replication interval, the more likelihood of these problems occurring.
Number of Domain Controllers in the Site
Each Domain Controller regularly requires replication with all other local Domain Controllers. As this is done sequentially, it will affect the amount of time between replications.
2.4.4
Solutions and Mitigations
2.4.4.1 Digipass Cache
The Digipass cache collects Digipass records as they are modified, and keeps them in memory for a certain length of time. A newer entry from the cache is always used in preference to an older record from Active Directory. The cache age should be a little longer than the typical replication interval. The default is 10 minutes (600 seconds).
This option will help in problems caused by a single Identikey Server accessing more than one Domain Controller in a domain – see
Single Identikey Server using more than one Domain Controller
. It will also assist in problems caused by having multiple Authentication Servers accessing more than one Domain Controller in a domain, if Identikey Server replication is enabled between the servers. However, it will not affect the scenario of an
Administration Interface being connected to a different Domain Controller to the Identikey Server.
If you calculate that your typical replication interval will be more than ten minutes, the cache age may be increased by modifying the Blob-Cache Max-Age setting in the configuration file (<install dir>\bin\identikeyconfig.xml):
<Blob-Cache>
<Max-Age type="unsigned" data="600"/>
<Max-Size type="unsigned" data="0"/>
<Clean-Threshold type="unsigned" data="10"/>
<Min-Clean-Interval type="unsigned" data="60"/>
</Blob-Cache>
A large cache may slow down processing slightly for the Identikey Server, so monitor performance to check the impact caused after modifying the cache age.
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Active Directory Schema
Warning
If the Identikey Server is installed on a Member Server, this server must be closely timesynchronized with the Domain Controller(s). If the server is not time-synchronized, the Policy may select an older record when comparing records in the Digipass cache with those on the
Domain Controller.
If the Identikey Server is installed on a Domain Controller, time-synchronization is assumed.
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2.5
DPADadmin Utility
Active Directory Schema
2.5.1
Extend Active Directory Schema
The addschema command is used to create all the Active Directory Schema extensions, if they are not already there. Each element will be checked individually to see if it is already there and if not, will be added.
This command is intended to be run manually by a domain administrator before the main Identikey Server installation is run, as recommended by Microsoft.
It may be necessary to go through an approval process in your company before running this command, as it involves changes to Active Directory Schema. You may also need to have another administrator run the command for you, possibly in another part of your network. This depends on your company’s structure and rules for Active
Directory control.
Prerequisite Information
Schema Master Machine
This command may technically be run on any Windows XP, 2003, Vista or 2008 machine. However it needs to contact the Domain Controller which has the Schema Master role. There can be only one Domain Controller in the
Forest with that role. It may be simplest to run the command directly on the Schema Master, to avoid any potential connectivity or permission issues.
Warning
Warning: If you are passing the credentials to the command in the parameters, and you are not running the command on the Schema Master, check that you do not have any shares on the
Schema Master open. This will cause the command to fail.
Domain Administrator Account
In order to successfully update the Schema, you must know the username and password of a Domain
Administrator account that is able to log into the Schema Master. You must either run the command while logged in as that user, or pass the credentials to the command in the parameters. The Domain Administrator must have permission to extend the Schema – they must be a member of the Schema Admins group in the Forest-Root-
Domain (the first Domain created in the Forest).
Schema Changes Allowed
By default, Active Directory does not permit Schema extensions to be made. There is a registry setting that must be changed to allow extensions. If this is not already set, DPADadmin will ask you whether it should change the setting itself or not. If you click on Yes, it will change the setting itself, make the extensions then change it back again.
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If you would prefer to change the setting manually, log into the Schema Master and change the value of the
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\NTDS\ Parameters\Schema Update Allowed registry key to 1 , adding it as a value of type DWORD if it does not already exist. Alternatively, if the Schema
Manager MMC snap-in is installed on the machine, this can be used to enable or disable Schema extensions.
If you have disabled the Schema extensions after removing a previous installation in the Forest, reactivate them before using this command. This can be done using the Schema Manager MMC snap-in used to deactivate them.
Extend the Schema on the Schema Master
1.
Log into the Schema Master as a member of the Schema Administrators group.
2.
Copy dpadadmin.exe onto the Schema Master
3.
Open a command prompt in the location to which it was copied.
4.
Type: dpadadmin addschema
5.
If DPADadmin detects that Schema extensions are not currently permitted, it will prompt you whether to enable them or not. Enter y to enable them, or n to cancel.
The progress and success/failure of the command will be displayed in the command prompt window. If there was a failure, it can be run again after the problem has been rectified.
Extend the Schema on the Identikey Server
1.
Open a command prompt and navigate to the installation’s bin directory by typing: cd <install dir>\bin
2.
Type: dpadadmin addschema –master schema_master –u user_name –p password
3.
for more details regarding the required parameters.
4.
If DPADadmin detects that Schema extensions are not allowed, it will prompt you to enable them. Enter y to enable them, or n to cancel.
The progress and success/failure of the command will be displayed in the command prompt window. If there was a failure, it can be run again after the problem has been rectified.
Active Directory Replication Interval
If Active Directory is running replication between multiple domain controllers, allow time for the schema changes to be replicated across the system. The DPADadmin checkschema command may be used to check this – see
Check Schema Extensions for more information.
Command Line Syntax
dpadadmin addschema [–master schema_master] [–u user_name [–p password]]
[-q]
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Table 7: DPADadmin addschema Command Line Options
-master
-u
-p
-q
Option Description
Fully qualified name of the Domain Controller with the Schema Master role. This option may be omitted if the command is run directly on the Schema Master.
User name of a Domain Administrator in the Schema Administrators group. This option may be omitted if you are logged into the machine as that Domain Administrator when you run the command.
Password of the Domain Administrator. This option may be omitted if you are logged in as that
Domain Administrator or if they have a blank password.
Quiet mode, will not output commentary text.
DPADadmin addschema Command Sample
dpadadmin addschema –master dc1.vasco.com –u schema_admin –p sa_password
2.5.2
Check Schema Extensions
The checkschema command can be used to check that the Active Directory schema has been extended to include
VASCO objects and attributes.
2.5.2.1 Check the Database Structure
1.
Open a command prompt and go to the installation’s bin directory by typing:
a.
Open a command prompt and navigate to the installation’s bin directory by typing: cd <install dir>\bin
2.
Type dpadadmin checkschema –u user_name –p password
3.
See below for more details regarding the parameters.
The progress and success/failure of the command will be displayed in the command prompt window.
2.5.2.2 Command Line Syntax
dpadadmin checkschema [–u user_name [–p password]] [-m] [-d] [-q] [-v] [-l file_name]
Table 8: DPADadmin checkschema Command Line Options
-u
Option Description
User name of a Domain Administrator in the Schema Administrators group. This option may be omitted if you are logged into the machine as that Domain Administrator when you run the
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-p
-m
-v
-l
-d
-q
Option Description
command.
Password of the Domain Administrator. This option may be omitted if you are logged in as that
Domain Administrator or if they have a blank password.
Fully qualified name of the Domain Controller with the Schema Master role. This option may be omitted if the command is run directly on the Schema Master.
Specify the domain in which the schema check should be run.
Quiet mode, will not output commentary text.
Verbose mode.
Log output to file file_name.
DPADadmin checkschema Command Sample
dpadadmin checkschema –u schema_admin –p sa_password
2.5.3
Set Up Digipass Containers in Domain
This command sets up the Digipass-Pool and Digipass-Reserve containers in the specified domain. It can optionally set up the Digipass-Configuration container also.
2.5.3.1 Prerequisite Information
Domain Administrator
You must be logged into the machine as a Domain Admin in the target domain.
2.5.3.2 Set Up Digipass Containers
1.
Log into the machine as a Domain Administrator in that Domain.
2.
Copy dpadadmin.exe onto the machine and open a command prompt in the location to which it was copied.
3.
Type: dpadadmin setupdomain
The progress and success/failure of the command will be displayed in the command prompt window.
2.5.3.3 Command Syntax
dpadadmin setupdomain [-config] [-domain <FQDN>] [-q]
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Active Directory Schema
Table 9: DPADadmin setupdomain Command Line Options
-config
-q
Option
-domain <FQDN>
Description
OPTIONAL. Specifies that this is the Digipass Configuration Domain, so the Digipass-Configuration container must be created.
OPTIONAL. Specifies the FQDN of the domain to set up. If omitted, the domain to which the current machine belongs will be used.
OPTIONAL. Specifies that quiet mode should be used.
DPADadmin setupdomain Command Sample
dpadadmin setupdomain -config -q
2.5.4
Assign Digipass Permissions to a Group
This command assigns Digipass-specific permissions to a Windows group, applicable at the domain root and downwards. The permissions assigned are:
Full read access to everything in the domain
Full control over vasco-DPToken objects
Full control over vasco-DPApplication objects
Full write access to vasco-UserExt auxiliary objects
2.5.4.1 Pre-requisites
You must be logged into the machine as a Domain Admin in the target domain.
2.5.4.2 Command Syntax
dpadadmin.exe setupaccess -group <group name> [-domain <FQDN>] [-q] [-c]
Table 10: DPADadmin setupaccess Command Line Options
Option
-group <group name>
-domain <FQDN>
-q
-c
Description
MANDATORY. Specify the name of the group to assign the permissions. Double-quotes are required if there are any spaces.
OPTIONAL. Specify the fully-qualified domain name for the domain to which the group or user belongs. If omitted, the domain to which the current machine belongs will be used.
OPTIONAL. Specify that quiet mode should be used.
OPTIONAL. Add the local computer to the group named.
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DPADadmin setupaccess Command Sample
dpadadmin.exe setupaccess -group “RAS and IAS Servers” -q
2.5.5
Delete all Digipass-Related Data from Active Directory
Digipass-specific information is not removed from Active Directory when Identikey Server is uninstalled from a computer.
A custom VB script is available which will strip all information related to the Identikey Server from a domain. The data removed includes:
Digipass-Configuration container if present
VASCO Records in container:
Policy
Component
BackendServer
Report
Reportformat
Configuration
Offline authentication data
Digipass-Pool container if present
Digipass records in container
Digipass-Reserve container if present
Digipass records in container
All Digipass in the domain, including all Digipass Applications.
All Digipass User Accounts
Each Digipass User account is deleted by searching for Active Directory Users with the vasco-CreateTime attribute set (indicating that a Digipass User account has been created for that User). All vasco-UserExt attributes on the
Active Directory User are reset.
Note
The script must be run in each domain from which data is to be removed.
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Active Directory Schema
2.5.5.1 Run Delete Script on a Domain
1.
Get dpDeleteAll.vbs file from the CD – \Windows\Utilities\DpDeleteAll directory. Copy to the computer where you will run the command.
2.
Open cmd prompt, logged in as domain admin in the domain required.
3.
Enter the following: cscript dpDeleteAll.vbs [<domain>] [-v]
4.
If the machine does not belong to the target domain, specify the domain name
5.
If you want record-by-record progress display, specify -v (verbose mode).
Example
cscript dpDeleteAll.vbs dm3.vasco.com -v
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3 ODBC Database
3.1
Database Support
ODBC Database
Note
An embedded database option is available in the Windows Basic installation program. This will install PostgreSQL 8.2 for you on the server.
However, Identikey Server supports other ODBC-compliant databases, should you prefer to use your own database.
Identikey Server makes use of a limited set of database features, in order to support as many RDBMS (Relational
Database Management Systems) as possible:
Tables (relations) with the following datatypes:
INTEGER (32-bit)
VARCHAR (up to 1024 characters; on Microsoft SQL Server this is NVARCHAR for Unicode support)
LONGVARCHAR or TEXT (depending on the database type) is used for columns over 1024 characters if required by the database
TIMESTAMP (for some databases, this is DATETIME or DATE – this is not an automatically generated timestamp, but just a date/time field)
Primary Key constraints
Foreign Key constraints, using the default action (restrict) and cascade delete
ANSI Standard SQL DML (Data Manipulation Language) – select, insert, update, delete, without any vendorspecific syntax
Transactions with simple COMMIT and ROLLBACK (no 'save points' or equivalents)
In order for a database to be supported, there must be an ODBC level 3 driver that supports:
Multi-threaded access using multiple concurrent connections
'Wide char' (Unicode) parameters for input and output
The following databases have been specifically tested:
Oracle 10g and Oracle 11g
Microsoft SQL Server 2005 Full Enterprise Edition or Express
IBM DB2 8.1 (on 32-bit platforms) and 9.1 (on 64-bit platforms)
Sybase Adaptive Server Anywhere 10.0
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ODBC Database
PostgreSQL 8.2.5
3.1.1
Unicode Support
At a minimum, the database ODBC driver must allow the 'wide char' parameters to be used, as mentioned above.
However, the underlying database does not necessarily need to be configured with Unicode support. The database only needs to be able to handle the characters that are actually used.
If you do want full Unicode support in the database, refer to the database vendor's instructions. Normally, a database has to be created with Unicode storage from the start. Depending upon the database type, some of the columns in the database need to be increased in size, to handle multi-byte UTF-8 encoded data. The database documentation should indicate whether VARCHAR columns are defined by number of characters or number of bytes.
3.2
Embedded Database
The embedded database option supplied with Identikey Server for Windows uses PostgreSQL 8.2. The database server is installed as a Service and a single database created. This database has full Unicode support.
The full PostgreSQL install package is used, so the database administation tools and documentation are available.
The package is installed under the Identikey Server installation directory.
3.2.1
Service Account
Windows
A local Windows account called dppostgres is created on the installation machine. This account is given privileges to log on as a service and locally. If installed on a domain controller, this account will be a domain account. The privileges to log on locally may be removed manually after installation if preferred, without preventing PostgreSQL from running.
Note
The dppostgres account is not automatically deleted upon uninstallation of PostgreSQL.
The default password for dppostgres is p!ss&0rd . This can be changed using the standard Windows or Active
Directory user management interface. If you do this, make sure that the Windows Service Control Manager is configured with the new password. The PostgreSQL service is PostgreSQL Database Server 8.2
.
If you have changed the password when you uninstall and reinstall the product, either delete the dppostgres account or change its password back to the default password shown above before re-installing. Otherwise, reinstallation of PostgreSQL will fail.
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ODBC Database
Linux
During Linux Simple Installation a postgres daemon user account is created, which is assigned the correct permissions to run the PostgreSQL server. The PostgreSQL server is registered as a Linux daemon which runs under the postgres account.
3.2.2
Database Administration Account
A single database administrator account called digipass is created when the embedded database is installed, with password digipassword . It has full administration and access rights to the database.
This account is used by the Identikey Server to connect to the database. If you use an SQL or database administration tool to connect to the database, you can also use this account.
If you want to change the password, you can do this using the pgAdmin III
utility. See
3.2.3
Database Administration
Windows
The full set of PostgreSQL administration tools are installed with the embedded database. For a full description, refer to the PostgreSQL documentation that is installed with the product.
The main tool to use is pgAdmin III , which is a graphical administration interface. This can be launched by clicking on the Start Button and selecting Programs -> PostgreSQL 8.2 -> pgAdmin III.
To connect to the database, right-click on the Servers -> PostgreSQL Database Server 8.2 node in the tree pane and select the Connect option. You will be prompted for the password for the digipass user – the default after installation is digipassword .
After logging in, you can perform a range of database administration tasks. See the online help for more details on what can be done with the utility.
The
6 section includes instructions on the
pg_dump
, pg_restore
and vacuumdb
utilities.
Linux
For Linux the PostgreSQL command line utilities are installed. For a full description of the command line utilities refer to the PostgreSQL documentation installed with the product.
3.2.3.2 Changing the Digipass User's Password
After logging in as described above, expand the Login Roles node in the tree pane. Right-click on the digipass node underneath and select Properties. Enter the new password, confirm it and click OK.
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ODBC Database
1.
Run pgAdmin III and connect as described above.
2.
Expand the Login Roles node in the tree pane.
3.
Right-click on the digipass node underneath and select Properties.
4.
Enter the new Password and confirm it in Password (again).
5.
Click on OK.
6.
Open the Identikey Server Configuration utility: click on the Start Button and select Programs -> VASCO ->
Identikey Server -> Identikey Server Configuration.
7.
Click on the Storage section.
8.
Click on the Identikey Server row in the ODBC Data Sources list and click the Edit... button.
9.
Modify the Password field with the new password and click Test Connection. Identikey Server
Configuration will test that it can connect to the database using the new password and inform you of the result.
10.
If connection failed, make sure you have entered the password correctly and try again. If it still fails, cancel out of Identikey Server Configuration and try repeating the whole procedure from step 1.
11.
Click OK.
12.
Click OK to exit Identikey Server Configuration . When prompted to restart the Service, click Yes.
3.2.4
Connection Limitations
The embedded database install leaves PostgreSQL with the default configuration, that connections to the database may only be made on the same machine. If you need to connect from another machine to the database, you need to update the configuration.
In order to allow connection from another machine, you need to modify a PostgreSQL configuration file. Edit the configuration file with a text editor. This file can be found at:
<install directory>\PostgreSQL\data\pg_hba.conf
(Windows)
/opt/vasco/identikey/usr/local/pgsql/data/pg_hba.conf
(Linux)
At the bottom of this file, there is a list of rules for authenticating connections to the database, which by default will be:
# TYPE DATABASE USER CIDR-ADDRESS METHOD
# IPv4 local connections: host all all 127.0.0.1/32 md5
# IPv6 local connections:
#host all all ::1/128 md5
Refer to the PostgreSQL documentation for more details. As an example, to permit access from IP address
10.10.1.50 by the digipass user to the postgres database, add the following line directly below # Ipv4 local connections : host postgres digipass 10.10.1.50/32 md5
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ODBC Database
3.3
Database Schema
Digipass-related data is stored in a number of tables that are created using the DPDBADMIN command line utility:
Table 11: ODBC Database Tables
Table Name Notes
vdsControl vdsUser vdsUserAttr vdsDigipass vdsDPApplication vdsDPSoftParams
This table is used to control various details about the database schema and connection.
Contains Digipass User Account details.
Authorization profiles/attributes (not used for all scenarios).
Information about individual Digipass, including the Digipass User to which they are assigned.
Data for Applications belonging to each Digipass, such as Server PIN and expected OTP length.
Data required for Software Digipass Provisioning (the 'Static Vector' used to generate Activation Codes).
vdsPolicy vdsComponent vdsBackEnd vdsDomain vdsOrgUnit vdsReport vdsReportFormat
Policy attributes. Attributes will commonly be shared via inheritance.
Component attributes include the License Key for Identikey Servers.
Back-End Server attributes. This includes RADIUS and LDAP server information.
Domain list.
Organizational Unit structure.
Report definitions.
Formatting templates for reports.
vdsConfiguration Configuration settings for the Identikey Server.
vdsOfflineAuthData Offline authentication data. This is included for future releases of Identikey
Server.
3.3.1
vdsControl Table
Table 12: vdsControl Table
Name
vdsName vdsValue vdsFlags
Primary Key: (vdsName)
Foreign Keys: None
Type
varchar(64) varchar(512) integer
Yes
Required?
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3.3.2
vdsUser Table
Table 13: vdsUser Table
Name Type Required?
vdsDomain vdsUserId vdsOrgUnit vdsUserName vdsDescription vdsPhone vdsMobile vdsEmail vdsStaticPwd vdsLinkUserDomain vdsLinkUserId vdsLocalAuth vdsBackEndAuth vdsLockCount vdsLocked vdsDisabled vdsProfiles** vdsAdminPrivileges vdsOfflineAuthEnabled vdsCreateTime vdsModifyTime varchar(255) varchar(255) varchar(255) varchar(64) varchar(1024) varchar(64) varchar(64) varchar(64) varchar(690)* varchar(255) varchar(255) integer integer integer integer integer varchar(255) varchar(255)* integer timestamp timestamp
Yes
Yes
Yes
Yes
* This column contains binary data stored in base64-encoded format.
** This column is obsolete (replaced by the separate vdsUserAttr table).
Primary Key: (vdsDomain, vdsUserId)
Foreign Keys:
(vdsDomain) references vdsDomain
(vdsDomain, vdsOrgUnit) references vdsOrgUnit
(vdsLinkUserDomain, vdsLinkUserId) references vdsUser
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3.3.3
vdsUserAttr Table
Table 14: vdsUserAttr Table
Name Type
vdsDomain vdsUserId vdsAttrGroup vdsSeqNo vdsName vdsUsageQual vdsValue vdsCreateTime varchar(255) varchar(255) varchar(64) integer varchar(64) varchar(64) varchar(255) timestamp Yes vdsModifyTime timestamp Yes
Primary Key: (vdsDomain, vdsUserId, vdsAttrGroup, vdsSeqNo)
Yes
Yes
Yes
Yes
Yes
Required?
Foreign Keys:
(vdsDomain, vdsUserId) references vdsUser (ON DELETE CASCADE)
3.3.4
vdsDigipass Table
Table 15: vdsDigipass Table
Name
vdsSerialNo vdsDomain vdsOrgUnit vdsDPType vdsUserId vdsAssignDate vdsGPExpires vdsBVDPEnabled vdsBVDPExpires vdsBVDPUsesLeft vdsDirectAssign vdsDPSoftParamsID vdsActivLocs vdsActivCount
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varchar(32) varchar(255) varchar(255) varchar(32) varchar(255) timestamp timestamp integer timestamp integer integer varchar(64) varchar(1024) integer
Yes
Yes
Required?
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Name
vdsLastActivTime vdsDPDescription vdsCreateTime vdsModifyTime
Primary Key: (vdsSerialNo)
Type
timestamp varchar(255) timestamp timestamp
Foreign Keys:
(vdsDomain) references vdsDomain
(vdsDomain, vdsOrgUnit) references vdsOrgUnit
(vdsDomain, vdsUserId) references vdsUser
(vdsDPSoftParamsID) references vdsDPSoftParams
Yes
Yes
Required?
3.3.5
vdsDPApplication Table
Table 16: vdsDPApplication Table
Name Type
vdsSerialNo vdsApplName vdsApplNo vdsApplType vdsActive vdsBlob vdsCreateTime vdsModifyTime
Primary Key: (vdsSerialNo, vdsApplName) varchar(32) varchar(32) integer integer integer varchar(255) timestamp timestamp
Foreign Keys:
(vdsSerialNo) references vdsDigipass
3.3.6
vdsDPSoftParams Table
Table 17: vdsDPSoftParams Table
Name
vdsDPSoftParamsID
Type
varchar(64)
Yes
Yes
Required?
Yes
Yes
Yes
Required?
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Name Type
vdsStaticVector vdsCreateTime varchar(1024) timestamp vdsModifyTime timestamp
Primary Key: (vdsDPSoftParamsID)
Foreign Keys: None
3.3.7
vdsPolicy Table
Table 18: vdsPolicy Table
Name
vdsPolicyId vdsDescription vdsParentPolicyId vdsDUR vdsAutoLearn vdsSPwdProxy vdsAssignMode vdsSearchUpOU vdsApplNames vdsApplType vdsDPTypes vdsGracePeriod vdsLocalAuth vdsBackEndAuth vdsBackEndProtocol vdsDefDomain vdsGroupList vdsGroupMode vdsOSCR vdsOSCLength vdsOSCChkDgt vdsBVDPEnabled vdsBVDPMaxDays vdsBVDPMaxUses
Type
integer integer varchar(32) varchar(255) varchar(1024) integer integer integer integer integer integer integer varchar(60) varchar(255) varchar(60) integer integer integer integer integer varchar(255) integer varchar(255) integer
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Yes
Yes
Required?
Yes
Required?
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Name Type
vdsChgPinAllowed vdsSelfAssignSep vdsCRMethod vdsCRKeyword vdsPVDPRqstMeth vdsPVDPKeyword vdsBVDPRqstMeth vdsBVDPKeyword vdsITimeWindow vdsSTimeWindow vdsEventWindow vdsSyncWindow vdsIThreshold vdsSThreshold vdsCheckChal vdsOnlineSG vdsChkInactDays vdsOTPSyncEnabled vdsDCR vdsChgWinPwdEnabled vdsChangeWinPwdLength integer vdsClientGroupMode integer vdsCreateTime timestamp vdsModifyTime vdsLockThreshold
Primary Key: (vdsPolicyId) timestamp integer integer integer integer integer integer integer integer integer varchar(8) integer varchar(16) integer varchar(16) integer varchar(16) integer integer integer integer integer
Foreign Keys:
(vdsParentPolicyId) references vdsPolicy
Yes
Yes
Required?
3.3.8
vdsComponent Table
Table 19: vdsComponent Table
Name
vdsComponentType
Type
varchar(60)
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Required?
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Name Type Required?
vdsLocation vdsPolicyId vdsProtocolId vdsTCPPort vdsSharedSecret vdsLicenseKey vdsPubKey vdsCreateTime vdsModifyTime varchar(255) varchar(80) varchar(32) integer varchar(690)* varchar(1024) varchar(1024)
Timestamp
Timestamp
Yes
Yes
Yes
Yes
* This column contains binary data stored in base64-encoded format.
Primary Key: (vdsComponentType, vdsLocation)
Foreign Keys:
(vdsPolicyId) references vdsPolicy
3.3.9
vdsBackEnd Table
Table 20: vdsBackEnd Table
Name
vdsServerId vdsProtocolId vdsDomain vdsPriority vdsAuthAddr vdsAuthPort vdsRadAcctAddr vdsRadAcctPort vdsRetries vdsTimeout vdsRadSharedSecret vdsDirBaseDN vdsSecPrincplDN vdsSecPrincplPwd vdsDirAuth
Type
varchar(80) varchar(32) varchar(255) integer varchar(128) integer varchar(128) integer integer integer varchar(690)* varchar(512) varchar(512) varchar(32) varchar(32)
Yes
Required?
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Name Type Required?
vdsCreateTime vdsModifyTime
Timestamp
Timestamp
Yes
Yes
* This column contains binary data stored in base64-encoded format.
Primary Key: (vdsServerId)
Foreign Keys: None
3.3.10 vdsDomain Table
Table 21: vdsDomain Table
Name
vdsDomain vdsDescription vdsCreateTime vdsModifyTime
Primary Key: (vdsDomain)
Type
varchar(255) varchar(1024)
Timestamp
Timestamp
Foreign Keys: None
Required?
Yes
Yes
Yes
3.3.11 vdsOrgUnit Table
Table 22: vdsOrgUnit Table
Name Type
vdsDomain vdsOrgUnit vdsDescription vdsParentOrgUnit varchar(255) varchar(255) varchar(1024) varchar(255) vdsCreateTime vdsModifyTime
Timestamp
Timestamp
Primary Key: (vdsDomain, vdsOrgUnit)
Required?
Yes
Yes
Yes
Yes
Foreign Keys:
(vdsDomain) references vdsDomain
(vdsDomain, vdsParentOrgUnit) references vdsOrgUnit
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3.3.12 vdsReport Table
Table 23: vdsReport Table
Name Type
vdsDomain vdsReportID vdsReportName vdsReportDesc vdsDataSource vdsGroupLevel vdsReportType vdsRunPerms vdsChangePerms vdsTimeFreq vdsQueryDef vdsUserID vdsCreateTime vdsModifyTime Timestamp
Primary Key: (vdsDomain, vdsReportID) varchar(255) varchar(64) varchar(64) varchar(255) integer integer integer integer integer integer varchar(1024) varchar(255)
Timestamp
Foreign Keys:
(vdsDomain) references vdsDomain
(vdsDomain, vdsUserID) references vdsUser
Required?
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Yes
3.3.13 vdsReportFormat Table
Table 24: vdsReportFormat Table
Name Type Required?
vdsDomain vdsReportID vdsFmtName vdsFmtDef varchar(255) varchar(64) varchar(64) varchar(32768)*
Yes
Yes
Yes
Yes vdsCreateTime vdsModifyTime
Timestamp
Timestamp
Yes
Yes
* This column contains binary data stored in base64-encoded format.
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Primary Key: (vdsDomain, vdsReportID, vdsFmtName)
Foreign Keys:
(vdsDomain, vdsReportID) references vdsReport
3.3.14 vdsConfiguration Table
Table 25: vdsConfiguration Table vdsName
Name
vdsValue vdsCreateTime vdsModifyTime
Primary Key: vdsName
Foreign Keys: None
Type
varchar(512) varchar(512) timestamp timestamp yes
Required?
yes yes
3.3.15 vdsOfflineAuthData Table
Table 26: vdsOfflineAuthData Table
Name Type
vdsComponentType vdsLocation vdsDomain vdsUserId vdsEventWindow vdsEventCounter vdsStartTime vdsEndTime vdsReGenRequired vdsCreateTime vdsModifyTime varchar(60) varchar(255) varchar(255) varchar(255) integer integer timestamp timestamp integer timestamp timestamp yes yes yes yes yes yes
Required?
Primary Key: vdsComponentType, vdsLocation, vdsDomain, vdsUserid
Foreign Keys: vdsComponentType, vdsLocation, vdsDomain, vdsUserid
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3.4
3.5
ODBC Database
Encoding and Case-Sensitivity
When you create the database, depending on the database type, you may have the chance to select a collation sequence. The collation sequence determines both the sort order and the case-sensitivity of the database. If you do not have the chance to select the collation sequence, it is advisable to find out how it is already defined.
The encoding used by the database is important when considering support for non-English languages. You must ensure that the database will be able to store the data in whatever languages may be used in your system.
Case-sensitivity is of particular importance when looking up a Digipass User account. It determines whether the user must get the correct case for their UserId when logging in. For example, if your database collation sequence is case-sensitive, user “JSmith” would have to log in as exactly “JSmith”, not “jsmith”. If you want a case-insensitive
User ID and domain lookup, and your database does not behave this way by default, you have two choices:
Choose a case-insensitive collation sequence for the database.
Use a configuration option in Identikey Server to convert User ID and Domain names to all upper or all lower case.
Caution
The configuration setting for case-sensitivity can be set up in the Identikey Server Configuration
Wizard before data is entered into the database. This setting can be changed later using the
Identikey Server Configuration utility. However, since the new setting value may invalidate existing Digipass User accounts and Domain records, additional work may be required.
For example, if you have a User ID in upper or mixed case and you change the setting to convert to lower case, the Digipass User account with this User ID will need to be deleted and recreated.
This setting is especially important for the Master Domain. If you plan to configure the Identikey
Server to convert User IDs and Domains to upper case, change the name of the Master Domain
before changing the case setting. See 3.5.1.1
Master Domain for more information.
The embedded database created by the installation program uses UTF-8 encoding. In addition, as this results in case-sensitive collation, the option to convert User IDs and domain names to lower case is set by default.
Domains and Organizational Units
The concepts of Domain and Organizational Unit are present in Identikey Server for the purpose of grouping users. They closely match the concepts of the same names in Active Directory/LDAP, but they are not identical.
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3.5.1
Domains
Domains are essentially separate sub-databases of Digipass User accounts and Digipass. All Digipass User accounts and Digipass must belong to a Domain. The Domain is used as a naming scope for the UserId – it is allowed to have two different Digipass User accounts with the same UserId, so long as they are in different
Domains.
3.5.1.1 Master Domain
When Identikey Server is installed, a single Domain will be created in the database, the Master Domain . By default, all new Digipass User accounts and Digipass will be created in that Domain.
A Domain must be chosen for a Digipass User account when it is created, as the Domain makes up part of the identification (primary key) for the account. A Digipass User account may not be moved to a different Domain. It must be deleted and recreated in the required Domain.
Digipass, however, may be moved to the required Domain after import. The 'primary key' of the Digipass record consists only of its Serial Number, which cannot be duplicated in different Domains.
A Digipass that is assigned to a Digipass User account must belong to the same Domain as the account.
Therefore, you need to ensure that the correct numbers of Digipass are allocated to the different Domains.
Administrators belonging to the Master Domain may be assigned administration privileges for all Domains in the database, or just their own Domain. Administrators belonging to any other Domain will have the assigned administration privileges for that Domain only.
If you do not need to use the concept of Domains in your system, then you can leave all Digipass User accounts and Digipass in the Master Domain.
You can designate a different Domain as the Master Domain using the Identikey Server
Configuration Wizard
. You can change it later using the Identikey Server Configuration utility, Storage section, Advanced Settings tab.
Modify the Master Domain
You might need to modify the domain used as the Master Domain if:
You want new Digipass User accounts and Digipass records to be created in a different domain by default
You want to change the name of the Master Domain
The case used in the name of the Master Domain will not be compatible with Identikey Server configuration settings
For instructions on changing the domain used as the Master Domain, see
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3.5.1.2 Identifying the Domain for a Login Attempt
As the Domain is part of the naming scope for a Digipass User account, the Domain must be identified when a user attempts to log in.
Image 1: Domain Identification Logic
When Windows Back-End Authentication is used, the Domain of a Digipass User account must match the Domain of their corresponding Windows (Active Directory) user account. In this situation, the Use Windows User Name
Resolution feature would typically be used, in case the same user logs in with different Windows user name formats ( DOMAIN\userid , [email protected]
, userid ). You can enable this feature using the Identikey Server
Configuration interface, Configure Advanced Settings screen.
Without Windows name resolution, a simple rule is applied to identify the Domain of a user who is logging in: if the
UserId is in the form userid@domain , and there is a Domain with the given domain name, that Domain will be used. In that case, the UserId will have the @domain part removed. Otherwise, the whole UserId will remain as userid@domain and no Domain will be identified.
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If a Domain cannot be identified via name resolution, the applicable Policy will be checked. If a Default Domain is specified in the Policy, it will be used for the login. If no Default Domain is specified in the Policy, the Master
Domain will be used. The Master Domain is a configuration setting.
3.5.2
Organizational Units
Within a Domain, Organizational Units can be used to group Digipass User accounts and Digipass. They are primarily used in Identikey Server to allocate unassigned Digipass to groups of users such as offices or departments and to provide delegated administration by user group.
Organizational Units can be created as a hierarchy, in a similar way to Active Directory/LDAP. It is not permitted to create a circular chain in the hierarchy.
Digipass User accounts and Digipass do not have to belong to an Organizational Unit. If you do not need to use the
Organizational Unit feature, you can ignore it.
Organizational Units are not used as a naming scope in the same way as Domains. It is permitted to move Digipass
User accounts and Digipass between Organizational Units whenever required. However, a Digipass that is assigned to a Digipass User Account must belong to the same Organizational Unit, as well as the same Domain. Upon assignment, or upon moving the Digipass User Account, the Digipass is moved automatically. It is not permitted to move an assigned Digipass – instead, you must move the Digipass User Account, which may have other Digipass assigned also.
Organizational Units have no effect on the authentication process, with the exception of Auto- and Self-Assignment
– the Digipass to be assigned must be in the same Organizational Unit as the Digipass User Account. However, if you enable the 'Search up Organizational Unit Hierarchy' Policy setting, the Digipass may be located higher up the
Organizational Unit structure, provided it is still in the same Domain.
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3.6
Database User Accounts
It is important to consider which database user accounts will be utilized when installing, running and administering
Identikey Server. There are a few main roles that need to be considered:
Schema creator . A database user account is needed to create the tables used by Identikey Server. Typically this would be either a fully privileged DBA account, or the account that will own the schema.
Schema owner . This may be the same as the schema creator. If not, the schema creator can transfer ownership of the new tables after they have been created.
Identikey Server account . This may be the same as the schema creator or owner, but you may prefer to use an account with less privileges.
A few elements need to be taken into account when setting up these database user accounts.
3.6.1
Permissions on the Tables
The following permissions are required by the Identikey Server account:
Table 27: Table Permissions Required vdsControl
All other tables
Table Permissions Required
SELECT, INSERT, UPDATE, DELETE
3.6.2
Access to Another Schema
Depending on the database type, there may be a problem with the Identikey Server database user account accessing the tables from another schema/user account. Identikey Server will access the tables according to the table names that are defined in the vdsControl table.
If the tables are not accessible to the Identikey Server account without qualifying the table name (eg. schema.table
), there are a few ways to solve the problem:
Set the default schema or database . Some databases allow you to specify which schema or database a database user account will use by default when they log in. This may be a setting in the database itself or the
ODBC data source
Create views . You can create a view in the Identikey Server account's own schema for each table, that provides access to the table. The view names should match the table names. However, be careful that your database type permits the necessary INSERT, UPDATE and DELETE operations on the views (see the table above). Some database types provide only limited support for those operations or disallow them all.
* The Identikey Server does not need INSERT and UPDATE permission on the vdsControl table itself. However, when the
Identikey Server Configuration Wizard and the Identikey Server Configuration utility are used to configure Storage Advanced
Settings, the same database user account is used as the Identikey Server, and at this time the INSERT and UPDATE permissions are needed.
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Modify the vdsControl table
. Provided that all applicable database user accounts need the schema qualifier in front of the table names, you can safely modify the vdsControl table entries to add the schema qualifier (see below). If you have just one Identikey Server account, this will be safe.
Another possible solution is to create a vdsControl table in each applicable database user account's schema, that contains the necessary schema qualifier. However this is not recommended, as it is complex to set up and there are other settings in the vdsControl table other than the table names. It would be easy to end up with different settings in each table.
3.6.2.1 Modify vdsControl Table
There are two parts to this solution. Firstly, to make sure that the vdsControl table itself can be accessed; secondly, to update the remaining table names using the vdsControl table.
The Identikey Server component uses a configuration setting in its configuration file identikeyconfig.xml to identify the vdsControl table name:
VASCO->Storage->ODBC->Data-Sources->Data-Sourcesnn->Control-Table
where nn is 01 for the first data source, 02 for the next, and so on. Each data source must be configured separately.
Modification of the vdsControl table entries that define the table names must be performed using your database's
SQL utility. The following entries in vdsControl are used to define the table names:
Table 28: Table Names in vdsControl
Table
vdsUser vdsUserAttr vdsDigipass vdsDPApplication vdsDPSoftParams vdsPolicy vdsComponent vdsBackEnd vdsDomain vdsOrgUnit vdsReport vdsReportFormat vdsConfiguration
VdsOfflineAuthData
vdsName
user_table user_attr_table dp_table dpappl_table dpsoft_params_table policy_table comp_table backend_table domain_table org_table report_table report_format_table configuration_table offlineauthdata_table
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3.7
Database Connection Handling
The Identikey Server can be configured with a few settings that control the connection to the database. These settings can be found in the Identikey Server Configuration utility.
3.7.1
Multiple Data Sources
It is possible to make more than one database available to the Identikey Server by creating additional databases and corresponding ODBC data sources. The additional database(s) can be used for redundancy and/or simple load sharing.
If this is done, it is critical that the second and subsequent databases are synchronized with the first database. You will have to use the methods available to your database type, according to the database vendor's instructions.
Typical methods include mirroring, shadow databases and instantaneous replication.
Simply by configuring a second data source, if all connections to the main data source fail and cannot be reopened, the Identikey Server will open connections to the second data source. Similarly, a third data source can be used when the first and second are both unavailable.
3.7.2
Max. Connections
There is a configurable limit on the number of connections to the data source that the Identikey Server will have open at one time. This will prevent too many connections being opened to the database in case of peak load.
However, each request uses a connection for its duration, so the number of connections effectively limits the number of requests that can be concurrently executed. It may improve performance to increase this setting, when there are a lot of concurrent requests – provided that the database is able to handle the increased load.
The effect of this setting depends on the characteristics of your ODBC driver and database. Some ODBC drivers may not open a separate connection to the database for each connection that is made to it; they may set up a
'pool' of connections to the database or they may even just maintain a single connection.
3.7.3
Connection Wait Time
When the Identikey Server already has the maximum number of connections open and a new request arrives, it will wait a configurable amount of time for a connection to become available (unless the Enable Load Sharing option is used, see below). You may want to reduce this waiting time, to reduce the impact of an overload of requests.
Alternatively you may want to increase the waiting time, to make it less likely that a request will be rejected due to a temporary 'spike' of requests.
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3.7.4
Idle Timeout
After a period of peak load, there may be a large number of connections open to the database. The Idle Timeout setting can be used to configure how quickly the connections are closed after being idle for a period of time. It may reduce the load on the database to close these connections quickly. Alternatively, if the load is very irregular but is often high, you may prefer to keep idle connections open for longer.
3.7.5
Enable Load Sharing
A simple form of load sharing can be implemented if you make a second database available to the Identikey
Server. In fact, any number of databases can be added to the list of data sources, and the load can be shared across all of them.
If you have more than one database available and the Enable Load Sharing option is used, the Identikey Server will open connections to the second database when it would exceed the maximum number of connections it is allowed to have to the first database. Similarly, it will open connections to the third database when it has reached the maximum for the second, and so on. In general, connections to the first database will be used when available, in preference to connections to any other database.
3.7.6
Reconnect Intervals
After the first data source has become unavailable, the Identikey Server will attempt at intervals to reconnect, even if it has successfully failed over to a second data source. It will always use the first data source in preference to the others.
The Min. Reconnect Interval and Max. Reconnect Interval settings control the minimum and maximum intervals between retries respectively. The interval will start at the minimum and increase in steps until the maximum is reached. After that, the interval will stay at the maximum.
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3.8
DPDBADMIN
ODBC Database
3.8.1
Modify Database Schema
The addschema command is used to create all required tables in an existing database, if they are not already there. Each table will be checked individually to see if it is already there and if not, will be added.
This command is intended to be run manually by an administrator before Identikey Server is installed.
It may be necessary to go through an approval process in your company before running this command. You may also need to have a database administrator run the command for you. This depends on your company’s structure and rules for control of the database.
This command may also be used to create the tables required for auditing to an ODBC database.
Prerequisite Information
Database Administrator Account
In order to successfully modify the database structure, you will need the username and password of a database administrator account that is able to make changes to the database schema – for example, creating tables. You must pass these credentials to the command in the parameters.
Database Name
You will need the ODBC Data Source Name of the database (as registered with Windows or Linux as an ODBC Data
Source).
Master Domain Name
You can specify the name of the Master Domain (see
) when you add the database schema.
However if you do not do it at that time, the Configuration Wizard can change it.
UserID/Domain Name Conversion
The Case Conversion option for UserIDs and Domain names may be specified (see
for more information) during the database schema modification. Alternatively, the setting may be modified using the Configuration Wizard. This should, however, be finalised before User data is entered into the data store.
Modify the Database Structure
1.
Follow the instructions for the installation that you have:
a.
For Windows, open a command prompt and navigate to the installation’s bin directory by typing: cd <install dir>\bin
2.
Type: dpdbadmin addschema –u user_name –p password -d dsn
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3.
See below for more details regarding the required parameters.
The progress and success/failure of the command will be displayed in the command prompt window. If there was a failure, it can be run again after the problem has been rectified.
Command Line Syntax
dpdbadmin addschema -d dsn [–u user_name] [–p password] [-domain domain_name] [-case case_conversion] [-vdsuser alternatename] [-vdsuserattr alternatename] [-vdsdomain alternatename] [-vdscontrol alternatename]
[-vdsdigipass alternatename] [-vdsdpapplication alternatename] [-vdspolicy alternatename] [vdsbackend alternatename] [-vdscomponent alternatename]
[-vdsorgunit alternatename] [-vdsdpsoftparams alternatename] [-vdsreport alternatename] [-vdsreportformat alternatename] [-audit] [-noserver]
[-nouser] [-utf8factor factor] [-q] [-v] [-l file_name] vdsuser vdsuserattr vdsdomain vdscontrol vdsdigipass vdsdpapplication vdspolicy vdsbackend vdscomponent vdsorgunit vdsdpsoftparams vdsreport vdsreportformat vdsconfiguration vdsofflineauthdata
-audit
-noserver
Table 29: DPDBADMIN addschema Command Line Options
-d
-u
-p
-domain
-case
Option Description
ODBC Data Source Name (DSN)
User name of a database administrator (if required).
Password of the database administrator. This option may be omitted if they have a blank password.
Specify the Master Domain to be used. If not specified, it will be “master”. The Domain will be created if it does not already exist.
Specify to convert User IDs and domain names to either upper or lower case. The value must be either “upper” or “lower”.
Alternative name for the Digipass User table to be created.
Alternative name for the Digipass User Attribute table to be created.
Alternative name for the Domain table to be created.
Alternative name for the Control table to be created.
Alternative name for the Digipass table to be created.
Alternative name for the Digipass Application table to be created.
Alternative name for the Policy table to be created.
Alternative name for the Back-end Server table to be created.
Alternative name for the Component table to be created.
Alternative name for the Organizational Unit table to be created.
Alternative name for the DPSoft Parameters table to be created.
Alternative name for the Report Definition table to be created.
Alternative name for the Report Format table to be created.
Alternative name for the Configuration table to be created.
Alternative name for the Offline Authentication Data table to be created.
Create the Audit tables.
Do not create the main tables used by the Identikey Server. This should only be used with the -audit
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Option Description
-q
-v
-nouser
-utf8factor option, when you only want to create the auditing tables.
Do not create Digipass User table. This option is not currently supported.
On certain databases (such as Oracle and DB2), column sizes are specified in bytes, not characters, by default. When UTF-8 encoding is used to store data, for full Unicode support, one character may be represented as more than one byte. Normally 2 or 3 characters are used, depending on the language, but some characters require 4. If your data will include a lot of non-English characters, you can increase the size of certain columns by a factor to allow for the extra bytes. The value of the parameter should be 2, 3 or 4. Typically, 3 is sufficient. The columns affected by this are the User
Name (not User ID) and various Description fields.
On other databases, column sizes are specified in characters, and this parameter is not needed.
Quiet mode, will not output commentary text.
Verbose mode.
-l Log output to file file_name.
DPDBADMIN addschema Command Sample
dpdbadmin addschema –u DBAdmin –p pwd3498 -d UserDb -domain mydomain -case lower
This command will modify the database structure of the ODBC database with the data source name of UserDb. It uses a database administrator account with the User ID of DBAdmin and password pwd3498. A non-default
Master Domain will be used, called “mydomain”. It specifies to convert domain names and User IDs to lower case.
dpdbadmin addschema –u DBAdmin –p pwd3498 -d AuditDb -audit -noserver
This command will create only the auditing tables in the ODBC database with the data source name of AuditDb. It uses a database administrator account with the User ID of DBAdmin and password pwd3498.
3.8.2
Check Database Modifications
The checkschema
command is called from the Identikey Server
Configuration Wizard
to check that all required database changes have been applied. Each table and field is checked individually to see if it exists within the database, but it will not be added if it does not exist.
3.8.2.1 Prerequisite Information
Database User Account
Ensure that you know the username and password of a database user account for the database to be checked. It is suggested to use the Identikey Server database user account, as the database tables are required by that account,
Database Name
You will need the Data Source Name of the database (as registered with Windows or Linux as an ODBC Data
Source).
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3.8.2.2 Check the Database Structure
1.
Open a command prompt and go to the installation’s bin directory by typing:
a.
For Windows, open a command prompt and navigate to the installation’s bin directory by typing: cd <install dir>\bin
b.
For Linux go to the location in which the ODBC data source was created.
2.
Type dpdbadmin checkschema –u user_name –p password -d dsn
3.
See below for more details regarding the parameters.
The progress and success/failure of the command will be displayed in the command prompt window.
3.8.2.3 Command Line Syntax
dpdbadmin checkschema -d dsn [–u user_name] [–p password] [-audit]
[-noserver] [-vdscontrol alternatename] [-q] [-v] [-l file_name]
Table 30: DPDBADMIN checkschema Command Line Options
Option Description
-d
-u
-p
-audit
-noserver vdscontrol
-q
-v
-l
ODBC Data Source Name (DSN)
User name of a database user account (if required).
Password of the database account. This option may be omitted if they have a blank password.
Check the Audit tables.
Do not check the main tables used by the Identikey Server. This should only be used with the -audit option, when you only want to check the auditing tables.
Alternative name for the Control table.
Quiet mode, will not output commentary text.
Verbose mode.
Log output to file file_name.
DPDBADMIN checkschema Command Sample
dpdbadmin checkschema –u DBAdmin –p pwd3498 -d UserDb
3.8.3
Remove Database Modifications
This command removes from a database the tables added by the addschema command.
It may be necessary to go through an approval process in your company before running this command. You may also need to have a database administrator run the command for you.
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ODBC Database
3.8.3.1 Prerequisite Information
Database Administrator Account
In order to successfully modify the database structure, you will need the username and password of a database administrator account that is able to make changes to the database structure – for example, dropping tables. You must pass these credentials to the utility in the parameters of the command.
Database Name
You will need the Data Source Name of the database (as registered with Windows or Linux as an ODBC Data
Source). This DSN must be registered on the computer from which the command line utility wil be run.
3.8.3.2 Modify Database Structure
1.
Open a command prompt and navigate to the installation’s bin directory by typing:
a.
For Windows, open a command prompt and navigate to the installation’s bin directory by typing: cd <install dir>\bin
b.
For Linux go to the location in which the ODBC data source was created.
2.
Type: dpdbadmin dropschema –u user_name –p password -d dsn
3.
See below for more details regarding the required parameters.
The progress and success/failure of the command will be displayed in the command prompt window. If there was a failure, it can be run again after the problem has been rectified.
3.8.3.3 Command Line Syntax
dpdbadmin dropschema -d dsn [–u user_name] [–p password] [-audit]
[-noserver] [-nouser] [-vdscontrol alternatename] [-q] [-v] [-l file_name]
Table 31: DPDBADMIN dropschema Command Line Options
-d
-u
-p
-audit
-noserver
-nouser
-q
Option Description
ODBC Data Source Name (DSN)
User name of a database administrator.
Password of the database administrator. This option may be omitted if they have a blank password.
Drop the Audit tables.
Do not drop the main tables used by the Identikey Server. This should only be used with the -audit option, when you only want to drop the auditing tables.
Do not delete Digipass User table. This option is not currently supported.
Quiet mode, will not output commentary text.
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Option Description
-v
-l
Verbose mode.
Log output to file file_name.
DPDBADMIN checkschema Command Sample
dpdbadmin dropschema –u DBAdmin –p pwd3498 -d UserDb
ODBC Database
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Sensitive Data Encryption
4 Sensitive Data Encryption
Sensitive data is encrypted by Identikey Server using an embedded key. If needed, this encryption may be strengthened by adding a custom key using the Identikey Server Configuration utility. The embedded and custom keys are subjected to a logical XOR process to produce a new key derived from both.
You may also choose a different encryption algorithm (Cipher) if you prefer.
All Identikey Servers MUST share the same encryption settings.
Note
Encryption settings must be set before importing any Digipass. If you change the settings at a later date, all Digipass records will become invalidated, and require deleting and re-importing.
4.1.1
Encrypted Data
Table 32: Encrypted Data Attributes - ODBC Database
Column
vdsStaticPwd vdsAdminPrivileges vdsSharedSecret vdsSharedSecret vdsUser vdsUser vdsComponent vdsBackEnd
Table
Table 33: Encrypted Data Attributes - Active Directory
Column
vasco-StaticPassword vasco-AdminPrivileges vasco-SharedSecret vasco-SharedSecret
Table
vasco-UserExt vasco-UserExt vasco-Component vasco-BackEndServer
4.1.2
Which Encryption Algorithms can be used?
3DES (default)
3DES with 3 keys
AES
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Sensitive Data Encryption
4.1.3
Exporting Encryption Settings
Encryption settings may be exported to a password-protected text file from the Identikey Server Configuration
utility. This file must then be loaded to other Identikey Servers – see 11.3.6.3
If using Active Directory as the data store for Identikey Server, the Digipass Extension for Active Directory Users and
Computers snap-in may be used to export the settings:
1.
Open Active Directory Users and Computers .
2.
Right-click on the Users container and select the Digipass Extension Encryption Settings option.
3.
In the Configure Encryption Settings dialog, click the Import... button.
4.
Browse to the encryption settings file.
5.
Click on
OK.
6.
Enter the required password.
7.
Click on OK.
4.1.4
Digipass TCL Command-Line Administration
If using Active Directory as the data store for Identikey Server, the customized encryption settings must be loaded into Digipass TCL Command-Line Administration if you use it to import Digipass.
1.
Open the file <installation directory>\Bin\dpadmincmd.xml
in a text editor (or XML editing tool).
2.
Open the file <installation directory>\Bin\identikeyconfig.xml
in a text editor (or XML editing tool).
3.
Copy and paste the whole VASCO -> Encryption section from Identikey Server, overwriting the same section in dpadmincmd.xml
.
4.
Save dpadmincmd.xml
and exit the editors.
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5 Set Up Active Directory Permissions
Set Up Active Directory Permissions
5.1
Permissions Needed by the Identikey Server
The Identikey Server Service runs under the 'Local System' account rather than as a named user account.
Therefore, when connecting to Active Directory, the Identikey Server connects as the computer account, not a user account. The permissions that it has within Active Directory are the permissions of the computer account.
An important exception to this occurs if you install the Identikey Server onto a Domain Controller. Any Service running as 'Local System' on a Domain Controller has all possible permissions to that Domain. In this case, no additional setup of permissions is required. Therefore, the rest of this section applies to the case where the
Identikey Server is not on the Domain Controller.
During installation, the computer account is added to the built-in 'RAS and IAS Servers' group in the Domain, as it will require the permissions assigned by default to this group.
In order to function correctly, the Identikey Server requires the following permissions in Active Directory, that are not granted to 'RAS and IAS Servers' by default:
Read access to the Digipass Configuration Container
Read access to all User accounts (or at least, all who might need to be authenticated by the Identikey Server)
Write access to the new attributes that are added to the User class for Identikey Server (these are in the auxiliary class vasco-UserExt)
Full control over all Digipass (vasco-DPToken) and Digipass Application (vasco-DPApplication) objects
Create and delete permission for Digipass (vasco-DPToken) objects in Organizational Units and containers
(specifically the Digipass-Pool and Users containers)
5.1.1
Giving Permissions to the Identikey Server
During installation, these additional permissions are granted to the 'RAS and IAS Servers' group automatically.
There is also a manual way to grant these permissions, by running the 'setupaccess' command at the command prompt: dpadadmin.exe setupaccess -group “RAS and IAS Servers”
for more information on the setupaccess command.
As mentioned above, this is not necessary if the Identikey Server is installed onto a Domain Controller.
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5.2
Permissions Needed by Administrators
Set Up Active Directory Permissions
5.2.1
Domain Administrators
Domain Administrators already have all required permissions within their Domain.
5.2.2
Delegated Administrators
The term 'Delegated Administrators' is used here to refer to administrators who have been delegated control over an Organizational Unit. Generally speaking, they have administrative control over the user and computer accounts within their Organizational Unit.
See the Digipass Records topic in the Product Guide for more information on possible approaches to delegating
Digipass administration.
By default, these administrators will be able to view the Digipass User Account data for their users and the
Digipass that are located within their Organizational Unit. However, they will not be able to modify any of that data or assign Digipass.
If you wish to delegate responsibility for all Digipass-related administration within an Organizational Unit, the following additional permissions are required by the Delegated Administrator:
Within the scope of the Organizational Unit, Write permission to the new attributes that are added to the User class for Identikey Server (these are in the auxiliary class vasco-UserExt) – you can add Write permissions for each individual Property Set or if appropriate, grant 'Write All Properties' permission
Within the scope of the Organizational Unit, Full Control over all Digipass (vasco-DPToken) and Digipass
Application (vasco-DPApplication) objects
Create and Delete permission for Digipass (vasco-DPToken) objects within the Organizational Unit
If the Delegated Administrator should be allowed to assign Digipass from the Digipass Pool to their users, they need: the Delete Digipass objects permission in the Digipass-Pool container
Write All Properties permission on Digipass objects in the Digipass-Pool container
If the Delegated Administrator should be allowed to move unassigned Digipass back to the Digipass-Pool, they need Create Digipass objects permission in the Digipass-Pool container
5.2.3
Reduced-Rights Administrators
The term 'Reduced-Rights Administrator' is used here to refer to administrators who are granted permissions to perform only selected Digipass-related administration tasks. They may be granted these permissions within the scope of the whole Domain, or only within an Organizational Unit.
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An example is a Helpdesk operator who is permitted to troubleshoot Digipass operations, but not to assign/unassign Digipass to/from users.
By default, all users have read access to everything in the Active Directory. The modification permissions that can be granted to this kind of administrator are:
Write permission for any of three Property Sets on the Digipass User Account fields:
Digipass User Account Information – all attributes except those covered by the other two Property Sets, including Authorization Profiles/Attributes
Digipass User Account Link – the link attribute used to share a Digipass between two user accounts
Digipass User Account Stored Password – the Stored Password attribute
Write permission for any individual properties on Digipass objects, except for one Property Set that is defined to control the Digipass assignment link
Write permission for any individual properties on Digipass Application objects, except for one Property Set that is defined to include the Digipass 'blob' that is required for any administrative operation such as Reset PIN,
Test, Set Event Counter, etc.
Create and delete permission on Digipass and Digipass Application objects
If the administrator should be allowed to move Digipass, they need: the Delete Digipass objects and Create Digipass objects permissions in the relevant Domain and/or
Organizational Unit
Write All Properties permission on Digipass objects
Note
This can be necessary for assigning Digipass to users, because a move from one location to another is controlled by permissions to delete from the source and create in the destination
5.2.4
System Administrators
The term 'System Administrator' is used here to refer to an administrator who will be responsible for management of records which affect the configuration and running of the Identikey Server, rather than Digipass User Accounts and Digipass. They need permissions within the Digipass Configuration Container to create, modify and delete these objects:
Component (vasco-Component)
Policy (vasco-Policy)
Report (vasco-Report)
Report Format (vasco-ReportFormat)
Back-End Server (vasco-BackEndServer)
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5.3
Set Up Active Directory Permissions
Server Configuration (vasco-Configuration)
In practice, System Administrators can typically be given full control over the Digipass-Configuration container. If you wish to grant more limited permissions, this can be handled with the standard Active Directory permissions on these objects within the scope of the container.
Assign Administration Permissions to a User
Note
This example assumes that the administrator's User account has read permissions for all User records already.
To grant permissions to manage Digipass records, you will need to follow these steps:
1.
Right-click on the Organizational Unit in which to assign permissions. in the Active Directory Users and
Computers extension.
2.
Select Delegate Control... from the right-click menu.
The Delegate Control Wizard will be displayed.
3.
Select the User or Windows Group to assign permissions.
4.
Click on
OK.
5.
Select the Delegate Common Tasks option button.
6.
Select Create, Delete and Manage Digipass from the list.
7.
Click on Next.
8.
Click on Finish.
If you wish to grant permissions to modify Digipass User Account properties, you will need to follow these steps:
9.
Select View -> Advanced Features from the main menu.
10.
Right-click on the Organizational Unit in which to assign permissions.
11.
Select Properties from the right-click menu.
12.
Click on the Security tab.
13.
Click on the Advanced button.
The
Advanced Security Settings window will be displayed.
14.
Click on
Add...
15.
Type the username of the User to assign the permissions to and click OK.
16.
Click on the Properties tab.
17.
Select User Objects from the Apply onto drop down list.
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18.
Select the required permissions from:
Write Digipass User Account Information
Write Digipass User Account Link
Write Digipass User Account Stored Password
19.
Click on OK.
20.
Click on OK.
21.
Click on
OK.
If the administrator requires permissions to take Digipass out of the Digipass-Pool for assignment, you will need to follow these steps:
22.
Right-click on the Digipass Pool.
23.
Select Properties from the right-click menu.
24.
Click on the
Security tab.
25.
Click on the Advanced button.
The Advanced Security Settings window will be displayed.
26.
Click on Add...
27.
Select the User account.
28.
Click on OK.
29.
Click on the Object tab.
30.
Select Child objects only from the Apply onto drop down list.
31.
Tick the Allow box for:
Delete Digipass Objects
Create Digipass Objects (if you wish to allow the administrator to move Digipass records into the Digipass Pool)
32.
Click on OK.
33.
Click on
Add...
34.
Select the User account.
35.
Click on OK.
36.
Click on the Object tab.
37.
Select Digipass objects from the Apply onto drop down list.
38.
Tick the Allow box for Write All Properties .
39.
Click on OK.
40.
Click on OK.
41.
Click on
OK.
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5.4
Multiple Domains
When using the Identikey Server with multiple domains, extra steps must be followed to ensure that both the
Identikey Server and administrators have permissions sufficient to access required data. The main issues are:
The Digipass Configuration Container is only in one Domain. All Identikey Servers need read access to this container, even when they are in a different Domain. Cross-Domain access for administrators is a less likely requirement however.
If a Identikey Server handles users and Digipass in more than one Domain, they need to be granted the necessary permissions in all the necessary Domains.
In this manual, we will handle cross-Domain permissions using a combination of Domain Local and Domain Global groups. It is also possible in a 'native' mode Domain to use Universal groups, but this is not covered in the instructions below.
Three possible scenarios for multiple domain setup are outlined below:
5.4.1
Scenario 1 – Each Identikey Server Handles One Domain
Each Identikey Server handles only the domain in which it is a member.
Install the Identikey Server in each domain (the result will be at least as many Identikey Servers as domains).
Give each Identikey Server access to the Digipass Configuration Domain:
Domain Global Group(s)
For each domain (apart from the Digipass Configuration Domain) -
1.
Create a Domain Global group
2.
Add the Identikey Server(s) to the Domain Global group (check which machines are in the 'RAS and IAS
Servers' group to ensure the correct additions)
Domain Local group
In the Digipass Configuration Domain -
3.
Create or use an existing Domain Local group.
4.
Give the Domain Local group full read access to the Digipass Configuration Container.
5.
Add the Domain Global Group from each other domain to the Domain Local group.
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Set Up Active Directory Permissions
5.4.2
Scenario 2 – One Identikey Server Handles All Domains
Identikey Servers in one domain handle all domains. The Digipass Configuration Container should be located in the domain to which the Identikey Servers belong.
Give the necessary access to User and Digipass data:
Domain Global group
In the RADIUS server Domain -
1.
Create a Domain Global group.
2.
Add the Identikey Servers to the Domain Global group (check which machines are in the 'RAS and IAS
Servers' group to ensure the correct additions).
Domain Local groups
For each other Domain -
3.
Create a Domain Local group.
4.
Give the Domain Local group the required permissions (run the setupaccess command - See
Utility for more information).
5.
Add the Domain Global group from the Identikey Server Domain to the Domain Local group.
5.4.3
Scenario 3 - Combination
This scenario represents more complex setups, where a combination of steps from Scenarios 1 and 2 will be required. Use the steps given in the first two scenarios as a guide for what you will need to do for the combination scenario.
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Backup and Recovery
6 Backup and Recovery
This section explores the measures that Administrators can undertake in backing up and recovering Identikey
Server datafiles in the event of a system failure.
6.1
Note
This section does not cover backup of executables and system files. In the event of a catastrophic failure these can be restored or reinstalled from the original distribution media (and any subsequent service packs/patches).
Once the Identikey Server is installed and operational, backups should be made of important files and data.
Any time changes are made to the system configuration, backups may need to be performed again.
User and Digipass data should be backed up on a frequent, regular basis.
What Must be Backed Up
Configuration files for Identikey Server, Virtual Digipass Message Delivery Component and Digipass TCL
Command Line Administration.
SSL certificate(s)
Audit Log data
Data store
DPX files (except for demo Digipass)
Any scripts that have been written for Digipass TCL Command Line Administration, if they may be needed in the future.
Important Note
The Identikey Server installation includes a DPX directory containing sample DPX files for demo
Digipass. These do not need to be backed up. However, if Identikey Server uses an ODBC database and you have copied the DPX files for your real Digipass into that directory, ensure you still have the original files. If you no longer have the DPX file(s) stored elsewhere, it is very important that you take a backup.
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Backup and Recovery
6.1.1
Configuration Files
The configuration files for the Identikey Server, Virtual Digipass Message Delivery Component and Digipass TCL
Command Line Administration can be copied from: the Bin directory in Windows (by default in Windows C:\Program Files\VASCO\Identikey Server\Bin ) to a secure location.
<installation directory>/etc/vasco/ in Linux
The files to be copied are: identikeyconfig.xml for all Identikey Servers mdcconfig.xml – a backup of one working file is sufficient.
dpadmincmd.xml
Tip
Save the files above with an extension that describes the server from which the file(s) were backed up. This makes it easier and quicker to locate the correct file during recovery.
6.1.2
SSL Certificates
Any SSL certificates used with the Identikey Server should be backed up. If you are using a certificate generated by
Identikey Server's Configuration Wizard, this will be named either ikeycerts.pem or ikeypvk.pem.
6.1.3
Audit Log Data
If your organization requires that the Audit Log data be archived, the method required will depend on the audit settings. You may need to archive periodically, to avoid too much disk space being used or to keep the database from growing too large and slow.
6.1.3.1 Write to Text File
Ensure you make copies of all files contained in the directory into which the audit log files are written. By default this will be <install dir>\Log (Windows) or <install dir>/var/vasco (Linux), however it may have been configured to another location. Check the audit configuration settings if you are unsure.
6.1.3.2 Write to ODBC Database
Back up the database using the database's backup utility. If you are using the audit tables in the embedded database, they will be included in the backup of the data store and will not require a separate backup.
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6.1.3.3 Write to Windows Event Log
By default, Event Log entries are written to the Application log. However, you can configure the entries to be written to another log. Check the audit configuration if you are unsure.
Important Note
The Event Log may be configured with a maximum size. When this size is reached, the oldest entries may be overwritten by new ones. To check this, view the Properties of the log in the
Event Viewer. If older entries will be overwritten, you will need to archive them before that occurs.
To archive an Event Log:
1.
Select Start -> Programs -> Control Panel.
2.
Double-click on Administrative Tools.
3.
Double-click on Event Viewer.
4.
Right-click on Application (or the correct log, if not Application).
5.
Click on Save log file as...
6.
Select a path and enter a filename.
7.
Select a file format from the Type drop down list.
8.
Click on the Save button.
Note
The Audit Log data is not required for system recovery purposes.
6.1.4
Write to Syslog
In Linux, audit data can be written to the Syslog. See
for information on configuring Linux and
Identikey Server correctly.
6.1.5
DPX files
The DPX files are normally provided on secure media, which can be stored securely as a backup. If you prefer another method of archive, copy the files to your preferred location. It is important to keep the DPX file transport keys secure and preferably in a separate location to the DPX files themselves.
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6.1.6
Data Store
Backup and Recovery
6.1.6.1 Data Source Settings
If you have performed some adjustments to the ODBC Data Source (DSN) that are important to keep, make sure that you have a readout of the settings.
6.1.6.2 Backup Strategies
Warm Backup
A 'warm' backup of the disk containing the database used by the Identikey Server via a RAID hardware configuration or server mirroring is a favorable backup method. It is both entirely up to date and incurs no downtime if a single disk failure occurs.
This method requires either software RAID, or for better performance a hardware RAID configuration.
Another technique that achieves the same effect is the 'shadow database'.
However, it is still recommended to take a cold backup at intervals, as there is a possibility that a database corruption could be mirrored/shadowed under some circumstances.
Cold Backup
A 'cold' backup of the database allows administrators to implement a duplicate database as a safeguard on a regular basis. Generally speaking there are two methods that can be used to perform a cold backup:
Backup Utility
The first option is to use the vendor-specific backup utility that allows the contents of the database to backed up to a file or device while the system is running. Such a utility is provided with the embedded database PostgreSQL (see below).
Shut Down and Copy the Database File
The second option involves stopping the database server and any connecting server processes and copying the database files. However, this is only possible where the database vendor recommends this approach. Normally this is only appropriate if the database is contained in a single operating system file.
Replicated Copy
If replication has been configured between databases, a replicated copy can be used as a backup. However, it is still recommended to take a cold backup at intervals.
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Backup and Recovery
6.1.6.3 Backup of PostgreSQL Embedded Database
The PostgreSQL database available with the Identikey Server installation may be backed up while operational by completing these steps:
1.
Open command prompt in <install directory>\PostgreSQL\Bin (Windows) or <install dir>/usr/local/pgsql/bin
(Linux).
2.
If using Windows, enter the following command: pg_dump -f "<path\filename>" -Fc -Z9 -U <DB admin userid> [-v] postgres
If using a Linux distribution, enter the following command: vds_chroot <install dir> pg_dump -f "<path/filename>" -Fc -Z9 -U <DB admin userid> [-v] postgres where:
<install dir> is the Identikey Server installation directory – by default, this will be /opt/vasco/identikey
<path\filename> is the absolute path and file name of the file to which data will be backed up.
<DB admin userid> is the database administrator account name. When installed, this is set to digipass .
-v is an optional 'verbose mode' parameter. Use this if you wish to see output as the backup is run.
3.
You will normally be prompted for the password of the database administrator account. When installed, this is set to digipassword .
This command may also be run via a batch file in order to automatically take a backup at regular intervals. In order to remove the interactive prompt for the password, you can add a line to a PostgreSQL configuration file to allow local logins for a database administrator account without a password. Edit the file <install directory>\PostgreSQL\data\pg_hba.conf
(Windows) or <install dir>/usr/local/pgsql/data/pg_hba.conf
(Linux) with a text editor. At the bottom of this file, there is a list of rules for authenticating connections to the database, which by default will be:
# TYPE DATABASE USER CIDR-ADDRESS METHOD
# IPv4 local connections: host all all 127.0.0.1/32 md5
# IPv6 local connections:
#host all all ::1/128 md5
Add the following line directly below # Ipv4 local connections : host postgres digipass 127.0.0.1/32 trust
Backup Administrator Account
You may prefer to create a second database administrator account that only has permission to back up the database.
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6.2
Recovery
6.2.1
Active Directory
Backup and Recovery
Assumptions:
Active Directory itself is still valid and operational.
Up-to-date backups of the configuration files for the Identikey Server are available.
Steps:
1.
Rebuild the server with your operating system SOE, using the same IP address as before, in the same
Domain as before.
2.
Retrieve your backup copy of the identikeyconfig.xml file.
3.
Reinstall Identikey Server on the server. The same settings as those chosen in the previous installation should be selected.
Before you restart the machine, carry out the following:
4.
Restore the backup copy of the configuration file identikeyconfig.xml to <install directory>\bin.
5.
Restore any customized files for the web sites (see 9.1
for more information).
After restarting the machine:
6.
Check that you can view Digipass-specific information in the Administration Web Interface and the Digipass
Extension for Active Directory Users and Computers.
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6.2.2
ODBC Database
6.2.2.1 Rebuild Identikey Server, Database Undamaged
Backup and Recovery
1.
Rebuild the server with your operating system SOE, using the same IP address as before, in the same
Domain as before.
2.
Retrieve your backup copies of the file and any other files from the Bin directory that were backed up.
3.
Reinstall Identikey Server on the server. The same settings as those chosen in the previous installation should be selected. Do not run the Configuration Wizard.
4.
Restore the backup copy of the configuration file identikeyconfig.xml into the <install directory>\Bin directory. Restore the backup copies of any other files that were backed up from the Bin directory at the same time.
5.
Start up the Identikey Server Service.
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6.2.2.2 Restore Database, Identikey Server Undamaged
This procedure should be followed where a database has been damaged and no current, valid database exists on another server. The database is restored from an earlier backup.
Windows
1.
Stop the Identikey Server Service.
2.
Restore database from backup. If you are using the embedded PostgreSQL database:
a.
Open a command prompt in <install directory>\PostgreSQL\Bin.
b.
Enter the following command and hit ENTER: pg_restore -d postgres -c -U <DB admin userid> [-v] "<path\filename>" where:
<path\filename> is the absolute path and file name of the file to restore from
<DB admin userid> is the database administrator account name. The database administrator account created during installation is digipass .
-v is an optional 'verbose mode' parameter. Use this if you wish to see output as the database is restored.
c.
You will normally be prompted for the password of the database administrator account. When installed, this is set to digipassword .
d.
Enter the following command and hit ENTER: vacuumdb -z -d postgres -U <DB admin userid> [-v] where:
<DB admin userid> is the database administrator account name. The database administrator account created during installation is "digipass".
-v is an optional 'verbose mode' parameter. Use this if you wish to see output as the database is restored.
e.
You will normally be prompted for the password of the database administrator account.
This step forces the database to recalculate optimization statistics, because all the data has been removed and reloaded.
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3.
Delete the replication queue files for all destination servers. This can be done by deleting all files in the
<install directory>\ReplData directory (Note: if you have re-configured replication to store its files in a different directory, delete the files in that directory instead).
4.
Restart the
Identikey Server Service.
Copy Database from Other Identikey Server
procedure below on all other Identikey Servers in the system. It is essential to resynchronize all the databases in the system.
Linux
1.
Stop the Identikey Server Daemon.
2.
Restore database from backup. If you are using the embedded PostgreSQL database:
a.
Enter the following command: vds_chroot <install dir>
/opt/vasco/identikey/usr/local/pgsql/bin/pg_restore -d postgres -c -U <DB admin userid> [-v] "<path/filename>" where:
<install dir> is the directory in which Identikey Server is installed
<path/filename> is the absolute path and file name of the file to restore from
<DB admin userid> is the database administrator account name. The database administrator account created during installation is digipass .
-v is an optional 'verbose mode' parameter. Use this if you wish to see output as the database is restored.
b.
You will normally be prompted for the password of the database administrator account. When installed, this is set to digipassword .
c.
Enter the following command: vds_chroot <install dir> /opt/vasco/identikey/usr/local/pgsql/bin/vacuumdb
-z -d postgres -U <DB admin userid> [-v] where:
<install dir> is the directory in which Identikey Server is installed
<DB admin userid> is the database administrator account name. The database administrator account created during installation is "digipass".
-v is an optional 'verbose mode' parameter. Use this if you wish to see output as the database is restored.
d.
You will normally be prompted for the password of the database administrator account.
This step forces the database to recalculate optimization statistics, because all the data has been removed and reloaded.
3.
Delete the replication queue files for all destination servers. This can be done by deleting all files in the
<install directory>\ReplData directory (Note: if you have re-configured replication to store its files in a different directory, delete the files in that directory instead).
4.
Restart the Identikey Server Daemon.
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Backup and Recovery
Copy Database from Other Identikey Server
procedure below on all other Identikey Servers in the system. It is essential to resynchronize all the databases in the system.
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Backup and Recovery
6.2.2.3 Rebuild Identikey Server, Restore Database
This procedure is required where both the Identikey Server and its database have been lost. Configuration files and the database will be restored from backups.
Windows
1.
Rebuild the server with your operating system SOE, using the same IP address as before, in the same
Domain as before.
2.
Retrieve your backup copies of the identikeyconfig.xml file and any other files from the Bin directory that were backed up.
3.
Reinstall Identikey Server on the server. The same settings as those chosen in the previous installation should be selected. Do not run the Configuration Wizard.
4.
Restore the backup copy of the configuration file identikeyconfig.xml into the <install directory>\Bin directory. Restore the backup copies of any other files that were backed up from the Bin directory at the same time.
5.
Stop the Identikey Server Service.
6.
Restore database from backup. If you are using the embedded PostgreSQL database:
a.
Open a command prompt in <install directory>\PostgreSQL\Bin.
b.
Enter the following command and hit ENTER: pg_restore -d postgres -c -U <DB admin userid> [-v] "<path\filename>" where:
<path\filename> is the absolute path and file name of the file to restore from
<DB admin userid> is the database administrator account name. The database administrator account created during installation is digipass .
-v is an optional 'verbose mode' parameter. Use this if you wish to see output as the database is restored.
c.
You will normally be prompted for the password of the database administrator account. When installed, this is set to digipassword .
d.
Enter the following command and hit ENTER:
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vacuumdb -z -d postgres -U <DB admin userid> [-v] where:
<DB admin userid> is the database administrator account name. The database administrator account created during installation is digipass .
-v is an optional 'verbose mode' parameter. Use this if you wish to see output as the database is restored.
This step forces the database to recalculate optimization statistics, because all the data has been removed and reloaded.
e.
You will normally be prompted for the password of the database administrator account. When installed, this is set to digipassword .
7.
Start the Identikey Server Service.
8.
Copy Database from Other Identikey Server procedure below on all other Identikey Servers
in the system. It is essential to resynchronize all the databases in the system.
Linux
1.
Rebuild the server with your operating system SOE, using the same IP address as before, in the same
Domain as before.
2.
Retrieve your backup copies of the identikeyconfig.xml file and any other files from the Bin directory that were backed up.
3.
Reinstall Identikey Server on the server. The same settings as those chosen in the previous installation should be selected. Do not run the Configuration Wizard.
4.
Restore the backup copy of the configuration file identikeyconfig.xml into the <install directory>/Bin directory. Restore the backup copies of any other files that were backed up from the Bin directory at the same time.
5.
Stop the Identikey Server Daemon.
6.
Restore database from backup. If you are using the embedded PostgreSQL database:
a.
Enter the following command: vds_chroot <install dir>
/opt/vasco/identikey/usr/local/pgsql/bin/pg_restore -d postgres -c -U <DB admin userid> [-v] "<path/filename>" where:
<install dir> is the directory in which Identikey Server is installed
<path/filename> is the absolute path and file name of the file to restore from
<DB admin userid> is the database administrator account name. The database administrator account created during installation is digipass .
-v is an optional 'verbose mode' parameter. Use this if you wish to see output as the database is restored.
b.
You will normally be prompted for the password of the database administrator account. When installed, this is set to digipassword .
c.
Enter the following command:
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vds_chroot <install dir> /opt/vasco/identikey/usr/local/pgsql/bin/vacuumdb
-z -d postgres -U <DB admin userid> [-v] where:
<install dir> is the directory in which Identikey Server is installed
<DB admin userid> is the database administrator account name. The database administrator account created during installation is "digipass".
-v is an optional 'verbose mode' parameter. Use this if you wish to see output as the database is restored.
This step forces the database to recalculate optimization statistics, because all the data has been removed and reloaded.
d.
You will normally be prompted for the password of the database administrator account. When installed, this is set to digipassword .
7.
Start the Identikey Server Daemon.
8.
Copy Database from Other Identikey Server procedure below on all other Identikey Servers
in the system. It is essential to resynchronize all the databases in the system.
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Backup and Recovery
6.2.2.4 Copy Database from Other Identikey Server
This procedure will be required where multiple Identikey Servers are synchronizing with each other, where one database has become unsynchronized or unstable. It must be replaced with a 'safe' database – one containing upto-date, uncorrupted data. The instructions below assume a simple two-Identikey Server pair where one Identikey
Server (SVR-2) is using a database that has become unstable, and the other (SVR-1) is using a 'safe' database.
To replace the database:
1.
Identify the Identikey Server with the 'safe' database. For these steps, it will be referred to as SVR-1.
2.
Stop the Identikey Server Service on SVR-1 and SVR-2.
3.
Take a complete copy of the database used by the Identikey Server on SVR-1. If you are using the embedded
PostgreSQL database, see 6.1.6.3
Backup of PostgreSQL Embedded Database
for instructions.
4.
Delete the replication queue files for SVR-2 which is on SVR-1:
a.
On SVR-1, run the Identikey Server Configuration utility and change to the Destination Servers tab of the Replication section.
b.
Find the Destination Server row that represents SVR-2 and note the Display Name.
c.
Change to the Queue tab and check the File Path value. This will normally be <install directory>\ReplData, but may have been re-configured.
d.
In that directory, delete all files with filename starting <Display Name>.
5.
The Identikey Server Service on SVR-1 may be restarted now if needed – it will build up a new replication queue until it can connect to SVR-2.
6.
Completely overwrite the database used by the Identikey Server on SVR-2 with the copy from SVR-1. If you
are using the embedded PostgreSQL database, see Step 2 of 6.2.2.2
Restore Database, Identikey Server
.
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7.
Delete the replication queue file on SVR-2 for all other Identikey Servers. This can be done by deleting all files in the <install directory>\ReplData directory (Note: if you have re-configured replication to store its files in a different directory, delete the files in that directory instead).
8.
Restart the
Identikey Server Service on SVR-2.
Warning
If the Identikey Server with the 'bad' database (SVR-2) was synchronizing with another Identikey
Server, you must copy over the other database as well. Follow the steps above for any Identikey
Servers with which SVR-2 was synchronizing.
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Backup and Recovery
6.2.2.5 Rebuild Identikey Server, Copy Database
This procedure will be required where multiple Identikey Servers are synchronizing with each other and one
Identikey Server, together with its database, is lost. The instructions below assume one functional Identikey Server
(SVR-1) with an up-to-date database, and a server on which an Identikey Server must be rebuilt (SVR-2) and its database copied from the other Identikey Server.
1.
Rebuild the server with your operating system SOE, using the same IP address as before, in the same
Domain as before.
2.
Retrieve your backup copies of the identikeyconfig.xml file and any other files from the Bin directory that were backed up.
3.
Reinstall Identikey Server on the server. The same settings as those chosen in the previous installation should be selected. Do not run the Configuration Wizard.
4.
Restore the backup copy of the configuration file identikeyconfig.xml into the <install directory>\Bin directory. Restore the backup copies of any other files that were backed up from the Bin directory at the same time.
5.
On SVR-1, stop the Identikey Server service.
6.
Take a complete copy of the database used by the Identikey Server on SVR-1. If you are using the embedded
PostgreSQL database, see 6.1.6.3
Backup of PostgreSQL Embedded Database
for instructions.
7.
Delete the replication queue file for SVR-2 which is on SVR-1.
a.
On SVR-1, run the Identikey Server Configuration utility and change to the Destination Servers tab of the Replication section.
b.
Find the Destination Server row that represents SVR-2 and note the Display Name.
c.
Change to the Queue tab and check the File Path value. This will normally be <install directory>\ReplData, but may have been re-configured.
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In that directory, delete all files with filename starting <Display Name>.
8.
The Identikey Server Service on SVR-1 may be restarted now if needed – it will build up a new replication queue until it can connect to SVR-2.
9.
Completely overwrite the database used by the Identikey Server on SVR-2 with the copy from SVR-1. If you
are using the embedded PostgreSQL database, see Step 2 of 6.2.2.2
Restore Database, Identikey Server
.
10.
Delete the replication queue file on SVR-2 for all other Identikey Servers. This can be done by deleting all files in the <install directory>\ReplData directory (Note: if you have re-configured replication to store its files in a different directory, delete the files in that directory instead).
11.
Restart the Identikey Server Service on SVR-2.
Warning
If the Identikey Server with the 'bad' database (SVR-2) was synchronizing with another Identikey
Server, you must copy over the other database as well. Follow the steps above for any Identikey
Servers with which SVR-2 was synchronizing.
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7 Field Listings
Field Listings
7.1
User Properties
Table 34: User Fields
Field Name Description
Static Password
Local Authentication
The static password. This may be used for static password checking by the Identikey Server or may be a record of a password in a Back-End System.
In view mode, the system will only show whether a password is set or not.
The Set Password and Reset Password commands are used to change this, although it can also be entered when creating the Digipass User account.
Specifies whether authentication requests for the User account will be handled by the Identikey
Server using Local Authentication (see the Authenticating Users section in the Product Guide for more details on Local Authentication and Back-End Authentication ).
Normally, this field will be Default , meaning that the Policy applicable to the authentication request determines the setting. This field on the Digipass User account is used to override the
Policy setting for special cases.
When Local Authentication is used, there are two factors that determine whether Digipass authentication is used – any Policy restrictions on Digipass Types and/or Applications that can be used and whether the Digipass User account has any assigned Digipass that meet the restrictions. For example, if the Policy requires a DP300 and the User just has a DP700, they cannot use Digipass authentication under that Policy.
This setting also affects the Provisioning Registration process (see the Software Digipass
Provisioning section in the Product Guide).
Options:
Default
None
Use the setting of the effective Policy.
The Identikey Server will not carry out Local Authentication for this
User account. They may be handled using Back-End Authentication, or not handled at all by the Identikey Server.
Digipass/Password The Identikey Server will always carry out Local Authentication for this
User, using Digipass authentication if possible, otherwise the static password. Back-End Authentication may also be utilized.
Digipass Only The Identikey Server will always carry out Local Authentication for this
User, using Digipass authentication. If Digipass authentication is not possible, the user cannot log in. Back-End Authentication may also be utilized.
Back-End Authentication Specifies whether authentication requests for the User account will be handled by the Identikey
Server using Back-End Authentication (see the Authenticating Users section in the Product
Guide for more details on Local Authentication and Back-End Authentication).
Normally, this field will be Default , meaning that the Policy applicable to the authentication request determines the setting. This field on the Digipass User account is used to override the
Policy setting for special cases.
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Locked
Field Name
Disabled
Linked User Account
Created On
Last Modified On
Domain
Organizational Unit
Identikey Server Administrator Reference
Field Listings
Description
This setting also affects the Provisioning Registration process (see the Software Digipass
Provisioning section in the Product Guide).
Options:
Default
None
If Needed
Use the setting of the effective Policy.
Back-End Authentication will not be used.
The Identikey Server will utilize Back-End Authentication but only in certain cases:
Dynamic User Registration
Self-Assignment
Password Autolearn
Requesting a Challenge or Virtual Digipass OTP, when the
Request Method includes a Password
Static password authentication, when verifying a Virtual
Digipass password-OTP combination or during the Grace Period
Provisioning Registration
Always The Identikey Server will utilize Back-End Authentication for every authentication and Provisioning Registration request.
Specifies whether a Digipass User account is enabled or disabled. If disabled, all requests for the User will be rejected by the Identikey Server.
The Disable and Enable commands are used to change this, although it can also be changed when creating or editing the Digipass User account.
Specifies whether a Digipass User account is locked or not. If locked, all requests for the User will be rejected by the Identikey Server.
The Locked indicator is normally set automatically when the User exceeds a certain number of failed authentication attempts. The User Lock Threshold is set in the Policy.
The Unlock command is used to change this, although it can also be changed when editing the
Digipass User account.
It is possible to share Digipass between different User accounts, by linking User accounts together. This feature is intended for the case where one person, such as an administrator, has multiple User accounts. If their accounts are linked, there is no need to give more than one
Digipass to that person.
This feature is used by assigning the Digipass to one User account, then linking all the other
User accounts for the person to the one that has the Digipass.
Read only. The
Link
and
Unlink
commands must be used to change this.
If a User is linked to another User, their Linked User Account field will show the UserId and
Domain of the linked User, for example: testuser [vasco.com]
The date and time that the Digipass User account was created. Read-only.
The date and time that the Digipass User account was last modified. Read-only.
The Domain to which the User belongs.
Read only. This cannot be changed.
The Organizational Unit in which the User is located. This is optional as the User does not have to be located in an Organizational Unit.
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Field Listings
Field Name Description
Read only. The Move command must be used to change this.
User Name
Email Address
Phone No.
Mobile No.
Description
Assigned Digipass list
The full name of the User.
The email address of the User.
The telephone number of the User.
The mobile phone number of the User. This will be used for
Virtual Digipass
logins.
Any descriptive text or notes.
This lists all Digipass that are assigned to the User. For each Digipass, the list of active
Applications is given with the Application Type indicated in brackets(). For example:
0058384426 RESP_ONLY(RO), CHALLENGE(CR)
In this example line, the Digipass with Serial Number 0058384426 has two active Applications: one Response Only Application RESP_ONLY and one Challenge/Response Application
CHALLENGE .
Other Digipass properties are shown in this list – for more information, see the Digipass
Properties table.
If the User does not have any Digipass assigned directly, but is linked to another User to use
their Digipass (see Linked User Account ), the linked User's Digipass list is shown with the Serial
Numbers in square brackets (eg. [0058384426] ).
Read-only. The Assign Digipass and Unassign Digipass commands much be used to change this.
Administrative Privileges This lists all the administrative privileges for which the User has permission.
7.2
User Attributes
Table 35: User Attribute Fields
Field Name
Attribute Group
Name
Usage
Description
Attribute Groups provide a way to add different attributes to the User account for different client components.
A SOAP client application may request a certain Attribute Group – it will only be given the user's attributes for the matching Attribute Group. A different application may request the same
Attribute Group or a different one.
An IIS Module (for example, in Digipass Pack for IIS Basic Authentication ) may also request an Attribute Group. The Attribute Group entered in the Configuration GUI for the IIS Module will be requested.
If the Identikey Server Data Store is shared with Digipass Plug-In for SBR , the SBR Plug-In may retrieve other Attribute Groups.
The name of the attribute. This must match the name of an attribute expected by the client component. For the Digipass Pack for IIS Basic Authentication , this would be either User-
Name or Password .
Specifies the usage of the User attribute. This is an optional setting.
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Value
Field Name
Field Listings
Description
Options:
Basic
Check
Designates an attribute used by the Digipass Pack for IIS Basic
Authentication .
Note: Not currently in use with Identikey Server.
Used to specify a RADIUS check attribute.
Profile
Return
Note: Not currently in use with Identikey Server.
Used to specify the name of a RADIUS Profile.
Note: Not currently in use with Identikey Server.
Used to specify a RADIUS return attribute.
This value of the attribute. For the Digipass Pack for IIS Basic Authentication , this would be a
User ID or password.
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Field Listings
7.3
Digipass Properties
Table 36: Digipass Fields
Field Name
Domain
Organizational Unit
Digipass Type
Description
Reserve for Individual
Assignment
Assigned to User
Date Assigned
Grace Period End
BVDP Mode
Description
The Domain to which the Digipass belongs.
Read only. The Move command must be used to change this.
The Organizational Unit in which the Digipass is located. This is optional as the Digipass does not have to be located in an Organizational Unit.
Read only. The Move command must be used to change this.
The type of Digipass represented by the Digipass record (eg. DP300 ).
A custom text description of the Digipass. This can be used to search for specific attributes of a
Digipass, eg. color, company logo.
When used, this option prevents the Digipass from being assigned using the Auto-Assignment feature or by Provisioning Registration. It also prevents it from being assigned by an administrator who uses the 'Assign next available...' option in the assignment wizard.
User ID of the Digipass User account that the Digipass is assigned to, if it is assigned. This User account must be in the same Domain as the Digipass.
Read-only. The Assign command must be used to change this.
The date and time when the Digipass was assigned to its current User.
Read-only.
The date on which the Grace Period will expire, or did expire, for this Digipass. If the date shows today's date or before, the Grace Period has already expired. If it is blank, there is no Grace
Period.
Specifies whether and how the Backup Virtual Digipass feature can be used for this Digipass.
Note that in order for the Backup Virtual Digipass feature to function, it must also be activated in the DPX file for the Digipass.
Normally, this field will be Default , meaning that the Policy applicable to the authentication request determines the setting. This field on the Digipass record is used to override the Policy setting for special cases.
Options:
Default Use the setting of the effective Policy.
No
Yes - Permitted
Yes – Time Limited
Yes - Required
Backup Virtual Digipass is not permitted.
Backup Virtual Digipass is permitted, but not mandatory.
The Enabled Until date is not applicable when using this option, but the Uses Remaining count is.
Backup Virtual Digipass is permitted, but not mandatory.
Both the Enabled Until date and the Uses Remaining count will be in effect.
Backup Virtual Digipass is mandatory. This may be useful if the User may have lost the Digipass, to prevent it from being used until they have found it again.
The Enabled Until date is not applicable when using this
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Field Name
Enabled Until
Uses Remaining
Static Vector ID
Last Activation
Activation Locations
Activation Count
Created On
Last Modified On
Field Listings
Description
option, but the Uses Remaining count is.
The date on which the Backup Virtual Digipass feature may no longer be used, provided that the effective Enable Backup VDP setting is Yes – Time Limited (it is ignored otherwise).
If this date is blank, it will be set automatically the first time that the User requests a
Backup Virtual Digipass OTP, using the Backup Virtual Digipass Time Limit defined in the
Policy.
Once this date has expired, it requires administrator intervention either to extend it or to reset it to blank for the next time that the User needs to use Backup Virtual Digipass.
The remaining number of times that the Backup Virtual Digipass feature may be used for this
Digipass. Once this number has reached zero, Backup Virtual Digipass can no longer be used with this Digipass, unless the administrator increases it or resets it to blank.
If this number is blank and there is a Backup Virtual Digipass Max. Uses/User defined in the
Policy, it will be set automatically the first time that the User requests a Backup Virtual Digipass
OTP, based on the Max. Uses/User.
The presence of a value here indicates that a Digipass is a Software Digipass capable of
Provisioning . Its specific value is not of use to an administrator normally. It represents a lookup key of a database record used in the Provisioning process (DPSoft Parameters) that stores the
Static Vector value.
The date and time at which the last Provisioning Registration operation took place using this
Digipass, when an Activation Code was generated for it.
There is a configurable minimum interval of time between Registration operations for a
Digipass. See the Software Digipass Provisioning section in the Product Guide for more details.
This value is reset to blank by the
Reset Activation
command.
This is typically only used for Digipass for Web , to keep track of the number of different locations at which a particular User has activated it. The value is a comma-separated list of hash values, where each hash value represents one location.
There is a configurable maximum number of activation locations for a Digipass. See the
Software Digipass Provisioning section in the Product Guide for more details.
This value is reset to blank by the Reset Activation command.
The total number of Provisioning Registration operations that have taken place using this
Digipass, when an Activation Code was generated for it. This includes Registration operations for which the corresponding Activate operation was not completed successfully.
There is a configurable maximum number of activation attempts for a Digipass. See the
Software Digipass Provisioning section in the Product Guide for more details.
This value is reset to 0 by the Reset Activation command.
The date and time that the Digipass was created. Read-only.
The date and time that the Digipass was last modified. Read-only.
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7.4
Field Listings
Digipass Application Tab
Table 37: Digipass Application Fields
Field Name
Application Name
Application Type
Status
Application Info
Created On
Last Modified On
Description
A name for the Digipass Application. This is taken from the DPX file (always upper case). Readonly.
The type of Digipass Application:
RO – Response Only
CR – Challenge/Response
SG – Signature
MM – Multi-Mode
Read-only.
This field indicates whether the Application is active or not. If it is not active, it cannot be used for authentication, provisioning or signature validation.
Read-only. The Activate Application and Deactivate Application commands much be used to change this.
This list indicates various internal settings of the Digipass Application. They are not edited directly but some are updated as side-effects of Digipass operations such as verification of One
Time Passwords. Others represent programming parameters and never change.
The date and time that the Digipass Application was created. Read-only.
The date and time that the Digipass Application was last modified. Read-only.
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7.5
Policy Properties
Field Listings
Note
Changes to Policy settings will not take effect immediately on all Identikey Servers unless
Replication is used to synchronize the Identikey Servers. Where Replication is not used, changes to Policy settings will take effect when each Identikey Server is restarted, once the Policy change is available to it in its data store. Alternatively, if there is no restart, the cache of Policy settings will refresh from the data store after approximately every 15 minutes.
Table 38: Policy Fields
Field Name
Description
Inherits from Policy
Local Authentication
Description
This description can be entered to record the purpose of the Policy.
Contains the Name of the Policy from which settings will be inherited, referred to as the
'parent Policy'. Settings are inherited individually, depending on the value in the Policy field; they inherit the parent Policy value in the following cases:
Choice lists/radio buttons – if the selected value is Default
Text fields – if the field is blank
Numeric fields – if the field is blank (not 0)
List fields – if the list is empty
The Show Effective Policy Settings... button can be used to display the result of inheriting settings combined with settings on the current Policy.
Specifies whether authentication requests using the Policy will be handled by the Identikey
Server using Local Authentication (see the Authenticating Users section in the Product Guide for more details on Local Authentication and Back-End Authentication ).
When Local Authentication is used, there are two factors that determine whether Digipass authentication is used – any Policy restrictions on Digipass Types and/or Applications that can be used and whether the Digipass User account has any assigned Digipass that meet the restrictions. For example, if the Policy requires a DP300 and the User just has a DP700, they cannot use Digipass authentication under that Policy.
This setting also affects the Provisioning Registration process (see the Software Digipass
Provisioning section in the Product Guide).
Options:
Default
None
Digipass/Password
Digipass Only
Use the setting of the parent Policy.
The Identikey Server will not carry out Local Authentication under this Policy. They may be handled using Back-End Authentication, or not handled at all by the Identikey Server.
The Identikey Server will always carry out Local Authentication under this Policy, using Digipass authentication if possible, otherwise the static password. Back-End Authentication may also be utilized.
The Identikey Server will always carry out Local Authentication
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Field Listings
Field Name Description
Back-End Authentication under this Policy, using Digipass authentication. If Digipass authentication is not possible, the user cannot log in. Back-End
Authentication may also be utilized.
Specifies whether authentication requests using the Policy will be handled by the Identikey
Server using Back-End Authentication (see the Authenticating Users section in the Product
Guide for more details on Local Authentication and Back-End Authentication).
This setting also affects the Provisioning Registration process (see the Software Digipass
Provisioning section in the Product Guide).
Options:
Default
None
If Needed
Always
Use the setting of the parent Policy.
Back-End Authentication will not be used.
The Identikey Server will utilize Back-End Authentication but only in certain cases:
Dynamic User Registration
Self-Assignment
Password Autolearn
Requesting a Challenge or Virtual Digipass OTP, when the
Request Method includes a Password
Static password authentication, when verifying a Virtual
Digipass password-OTP combination or during the Grace
Period
Provisioning Registration
The Identikey Server will utilize Back-End Authentication for every authentication and Provisioning Registration request.
Back-End Protocol Specifies the protocol to be used for Back-End Authentication .
If you have your own Back-End Authentication Engines , they will have Protocol names to identify them. The name for the required Engine must be defined in the Back-End Protocol for the Policy.
The following standard options are available:
Windows Authentication using the Windows operating system (this is only available when the Identikey Server runs on Windows).
RADIUS e-Directory
ADAM
Active Directory
Authentication using a RADIUS server.
Authentication using Novell's e-Directory.
Authentication using a Microsoft ADAM server.
Authentication using Microsoft's Active Directory.
Created On
Last Modified On
The date and time that the Policy was created. Read-only.
The date and time that the Policy was last modified. Read-only.
Dynamic User Registration Specifies whether the Dynamic User Registration (DUR) feature is enabled for the Policy. If this feature is used, when the Identikey Server receives an authentication request for a User for the first time and Back-End Authentication is successful, it will create a Digipass User account automatically. If DUR is used in conjunction with Auto-Assignment , a Digipass will be assigned to the new User account immediately.
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Field Listings
Field Name
Password Autolearn
Stored Password Proxy
Default Domain
User Lock Threshold
Windows Group Check
Description
This setting also determines whether the Provisioning Registration process is allowed to perform DUR or not.
Specifies whether the Password Autolearn feature is enabled for the Policy. This feature enables the Identikey Server to update the password stored in the Digipass User account when Back-End Authentication is successful.
This setting also determines whether the Provisioning Registration process will update the password after successful Back-End Authentication or not.
Specifies whether the Stored Password Proxy feature is enabled for the Policy. This feature can be used in conjunction with the Back-End Authentication Always setting and the
Password Autolearn feature. With this combination, even though a Back-End Authentication check is done every login, it is done using the password stored in the Digipass User account.
Therefore the User does not have to enter it during their login, unless it has changed in the
Back-End System. This mode of operation is referred to as Password Replacement .
The default Domain in which the Identikey Server should look for and create Digipass User accounts, if a Domain is not specified by the user credentials. The process of resolving the
User ID and Domain name is described in the User ID and Domain Resolution section in the
Identifying the Domain for a Login Attempt of this document.
This indicates the number of consecutive failed login attempts that will cause a Digipass User account to become Locked. For example, if the User Lock Threshold is 3, the account will become Locked on the third failed login attempt. Unlocking the account requires administrator action.
Note that not all kinds of login failure will result in locking. For example, if the UserId is incorrect or the account is Disabled, the failure would not count towards the lock threshold.
Locking is used mainly for incorrect OTPs and static passwords.
The locking mechanism is also used for Provisioning and Signature Validation.
Specifies whether and how the Windows Group Check feature is to be used. This feature is typically used for a staged deployment of Digipass when the Auto-Assignment method is used. It can also be used when only some Users are required to use Digipass or when only some Users will be permitted access and they have to use Digipass.
Options:
Default Use the setting of the parent Policy.
No check
Pass requests for users not in listed groups back to host system
Reject requests for users not in listed group
Use only Back-End
Authentication for users not in listed groups
Do not use the Windows Group Check feature.
Use the Windows Group Check so that any Users who are not in one of the listed groups are ignored by the Identikey
Server.
Use of this setting for Provisioning or Signature Validation will have the same effect as the
Reject... setting.
Use the Windows Group Check so that any Users who are not in one of the listed groups are rejected by the Identikey
Server.
Use Back-End Authentication only for any Users who are not in one of the listed groups.
Use of this setting for Provisioning or Signature Validation
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Field Listings
Field Name Description
Group List
Assignment Mode
Grace Period
Serial No. Separator
Search Upwards in Org. Unit hierarchy will have the same effect as the Reject... setting.
This lists the names of the Windows Groups to be checked according to the Windows Group
Check radio button setting. There are some important limitations of this check:
Certain built-in Active Directory groups such as Domain Users and Everyone will not be checked. The check is intended to be used with a new group created specifically for this purpose.
Nested group membership will not be detected by the check.
There is no Domain qualifier for a group. The named group must be created in each Domain where User accounts exist that need to be added to the group.
A local machine group can be used also.
Specifies the method of automated Digipass Assignment that will be used for this Policy, if any. There are two methods, Auto-Assignment and Self-Assignment .
Auto-Assignment is used in conjunction with Dynamic User Registration (DUR). When DUR occurs, the next available Digipass is assigned to the new Digipass User account. A Grace
Period is set for the Digipass according to the Grace Period setting in the Policy.
Self-Assignment is typically used with DUR also, but if the Digipass User accounts are created first by the administrator, DUR is not necessary. In the Self-Assignment mode, a User is able to assign themselves a Digipass by entering the Serial Number, a valid OTP from the
Digipass and their static password. There is no Grace Period associated with Self-
Assignment, because the User has to use the Digipass to perform Self-Assignment.
In both cases, any Applicable Digipass restrictions for the Policy apply. For example, it will not be permitted to self-assign a DP300 if the Policy restricts Digipass Types to DPGO3 and
DPGO1. In addition, if the User already has a Digipass assigned that meets the Policy restrictions, they will not be able to self-assign another Digipass.
This setting is not applicable to Provisioning or Signature Validation.
Options:
Default
Auto-Assignment
Self-Assignment
Neither
Use the setting of the parent Policy.
Use the Auto-Assignment method.
Use the Self-Assignment method.
Do not use either method of automated assignment.
Default time period (in days) to give Users between Auto-Assignment of a Digipass and the date they must start using their Digipass to login. Before that time they can still use a static password (unless the Local Authentication setting is Digipass Only ). However, the first time that an OTP is used to log in, the Grace Period is ended at that point if it has not already ended.
This setting does not affect manual assignment by an administrator or Provisioning.
The character (or short sequence of characters) that will be included at the end of the
Digipass Serial Number during a Self-Assignment login. It allows the Identikey Server to easily recognize that a Self-Assignment attempt is being made and extract the Serial Number from the credentials.
This controls the search scope for an available Digipass for Auto-Assignment or Provisioning
Registration, or for a specific Digipass for Self-Assignment .
This setting does not affect manual assignment by an administrator.
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Field Listings
Field Name Description
Application Names
Application Type
Digipass Types
Allow PIN change
1-Step Challenge/Response
– Permitted
Options:
Default
No
Use the setting of the parent Policy.
The search scope is only the Organizational Unit in which the
User account belongs. If the User does not belong to an
Organizational Unit, the search will look for Digipass that also do not belong to an Organizational Unit.
Yes The search will start in the User account's Organizational Unit, but if necessary it will then move upwards through the
Organizational Unit hierarchy until it reaches the top. See the
Location of Digipass Records topic in the Product Guide for more information.
The Policy can specify a restriction on which Digipass Applications may be used when it is effective. If the list is empty, there is no restriction. If there are one or more entries, they will indicate the Application Names that are permitted.
The Policy can restrict which Digipass Application Type (eg. Response Only,
Challenge/Response) may be used when it is effective.
Options:
Default Use the setting of the parent Policy.
No Restriction
Response Only
Challenge/Response
Signature
Digipass Application Type is not restricted.
Only Digipass Applications of Type RO (Response Only) or MM
(Multi-Mode) may be used.
Only Digipass Applications of Type CR (Challenge/Response) or
MM (Multi-Mode) may be used.
Only Digipass Applications of Type SG (Signature) or MM (Multi-
Mode) may be used.
Multi-Mode Only Digipass Applications of Type or MM (Multi-Mode) may be used.
The Policy can specify a restriction on which Digipass Types may be used when it is effective.
If the list is empty, there is no restriction. If there are one or more entries, they will indicate the Digipass Types that are permitted.
Specifies whether Digipass Users will be allowed to change their Server PIN during authentication requests to which the current Policy applies. Normally this setting is enabled, but it can be used to prevent PIN changes if required.
Controls whether 1-step Challenge/Response logins will be enabled for the current Policy and, if so, where the challenge should originate.
In order to enable 1-step Challenge/Response, you also need to set the Challenge Check
Mode (see below).
Note that 1-step Challenge/Response is not applicable in a RADIUS environment.
Options:
Default
No 1-step Challenge/Response may not be used.
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Field Listings
Field Name Description
1-Step Challenge/Response
– Challenge Length
1-Step Challenge/Response
– Add Check Digit
2-Step Challenge/Response
– Request Method
2-Step Challenge/Response
– Request Keyword
Primary Virtual Digipass –
Request Method
Primary Virtual Digipass –
Request Keyword
Yes – Server Challenge 1-step Challenge/Response may be used provided that the
Identikey Server that verifies the response generated the challenge.
Yes – Any Challenge 1-step Challenge/Response may be used with any random challenge.
Specifies the length of the challenge (excluding a check digit) which should be generated for
1-step Challenge/Response logins.
A check digit may be added to the generated challenge. This allows the Digipass to identify invalid Challenges more quickly.
The method by which a User has to request a 2-step Challenge/Response login.
This is the only mode of Challenge/Response available in a RADIUS environment.
The 'request' is made in the password field during login. The request will fail if the User does not have a Challenge/Response-capable Digipass assigned. This includes Digipass
Applications of Type CR , SG and MM .
Options:
Default
None
Keyword
Use the setting of the parent Policy.
Do not use 2-step Challenge/Response.
Use the Request Keyword. This is permitted to be blank.
Password
KeywordPassword
Use the static password.
Use the Request Keyword followed by the static password. No separator characters or whitespace should be between them.
PasswordKeyword Use the static password followed by the Request Keyword. No separator characters or whitespace should be between them.
Defines the Keyword that a User must enter to request a 2-step Challenge/Response login, if a method using a Keyword is selected in the Request Method.
This is permitted to be blank.
The method by which a User has to request a Primary Virtual Digipass login.
The 'request' is made in the password field during login. The request will be ignored if the
User does not have a Primary Virtual Digipass assigned.
Options:
Default
None
Keyword
Use the setting of the parent Policy.
Do not use Primary Virtual Digipass.
Use the Request Keyword. This is permitted to be blank.
Password
KeywordPassword
Use the static password.
Use the Request Keyword followed by the static password. No separator characters or whitespace should be between them.
PasswordKeyword Use the static password followed by the Request Keyword. No separator characters or whitespace should be between them.
Defines the Keyword that a User must enter to request a Primary Virtual Digipass login, if a method using a Keyword is selected in the Request Method. This is permitted to be blank.
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Field Listings
Field Name
Backup Virtual Digipass –
Enable Backup VDP
Backup Virtual Digipass –
Time Limit
Backup Virtual Digipass –
Max. Uses/User
Backup Virtual Digipass –
Request Method
Description
Specifies whether and how the Backup Virtual Digipass feature can be used when this Policy is effective. Note that in order for the Backup Virtual Digipass feature to function, it must also be activated in the DPX file for the Digipass.
Options:
Default Use the setting of the parent Policy.
No
Yes - Permitted
Backup Virtual Digipass is not permitted.
Backup Virtual Digipass is permitted, but not mandatory.
The Time Limit is not applicable when using this option, but the
Max. Uses/User limit is.
Yes – Time Limited
Yes - Required
Backup Virtual Digipass is permitted, but not mandatory.
Both the Time Limit and the Max. Uses/User limit will be in effect.
Backup Virtual Digipass is mandatory.
The Time Limit is not applicable when using this option, but the
Max. Uses/User limit is.
When the Enable Backup VDP setting is Yes – Time Limited , the Time Limit setting indicates the number of days for which the Backup Virtual Digipass feature may be used by a User, once they start using it.
The Backup Virtual Digipass Enabled Until setting on the Digipass record will be set automatically the first time that the User requests a Backup Virtual Digipass OTP, using the
Time Limit defined in the Policy. Once this date has expired, it requires administrator intervention either to extend it or to reset it to blank for the next time that the User needs to use Backup Virtual Digipass.
Note that if a User has more than one Digipass capable of Backup Virtual Digipass, they will have a separate limit for each one.
The maximum number of uses of the Backup Virtual Digipass feature permitted for each
User, if they do not have a specific limit set for them.
If the Backup Virtual Digipass Uses Remaining on the Digipass record is blank and there is a Max. Uses/User limit defined in the Policy, the Uses Remaining will be set automatically the first time that the User requests a Backup Virtual Digipass OTP.
Once the Uses Remaining has reached zero, Backup Virtual Digipass can no longer be used with this Digipass, unless the administrator increases it or resets it to blank.
Note that if a User has more than one Digipass capable of Backup Virtual Digipass, they will have a separate limit for each one.
The method by which a User has to request a Backup Virtual Digipass login.
The 'request' is made in the password field during login. The request will be ignored if the
User does not have a Digipass assigned that is activated for the Backup Virtual Digipass feature, or if other Policy or Digipass settings do not permit Backup Virtual Digipass use.
Options:
Default
None
Keyword
Use the setting of the parent Policy.
Do not use Backup Virtual Digipass.
Use the Request Keyword. This is permitted to be blank.
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Field Listings
Field Name Description
Password
KeywordPassword
PasswordKeyword
Use the static password.
Use the Request Keyword followed by the static password. No separator characters or whitespace should be between them.
Use the static password followed by the Request Keyword. No separator characters or whitespace should be between them.
Backup Virtual Digipass –
Request Keyword
Identification Time Window Controls the maximum number of time steps' variation allowable between a Digipass and the
Identikey Server during login. This only applies to time-based Digipass Applications when verifying a One Time Password.
The Dynamic Time Window option may be used to allow more variation according to the length of time since the last successful login.
If this setting is not specified at all, there is an inbuilt default value of 20.
Signature Time Window
Defines the Keyword that a User must enter to request a Backup Virtual Digipass login, if a method using a Keyword is selected in the Request Method. This is permitted to be blank.
Controls the maximum number of time steps' variation allowable between a Digipass and the
Identikey Server during Digital Signature verification. This only applies to time-based Digipass
Applications when validating a signature, but even then it may be used or not according to the Online Signature Level setting.
If this setting is not specified at all, there is an inbuilt default value of 24.
Initial Time Window Controls the maximum allowed time variation allowable between a Digipass and the Identikey
Server, the first time that the Digipass is used. The time is specified in hours. This Initial Time
Window is also used directly after a Reset Application operation, which can be used if it appears that the internal clock in the Digipass has drifted too much since the last successful login.
This only applies to time-based Digipass Applications when verifying a One Time Password.
In either case, after the first successful login, the Initial Time Window is no longer active.
If this setting is not specified at all, there is an inbuilt default value of 6.
Event Window
Identification Threshold
Signature Threshold
Controls the maximum number of events' variation allowable between a Digipass and the
Identikey Server during login. This only applies to event-based Digipass Applications. It always applies when verifying a One Time Password but for Signature validation, it depends on the
Online Signature Level setting whether the Event Window is used or not.
If this setting is not specified at all, there is an inbuilt default value of 20.
Specifies the number of consecutive failed authentication attempts allowed before the
Digipass Application is locked from future authentication attempts. Once the Digipass
Application is locked, the Reset Appl Lock command is required to unlock it for further authentication.
This locking mechanism is separate from the User Lock Threshold and is normally not necessary. It only applies when a single Digipass Application can be used for a login, either because the User only has one Digipass with one Application, or because the Policy restrictions narrow the list down to one Digipass Application. If Policy restrictions are used in this way, the Identification Threshold can be used to lock a User out of one kind of login (eg. a VPN) while still permitting them to use another kind (eg. a web application).
If this setting is not specified at all, this feature is not used.
Specifies the number of consecutive failed Signature validation attempts allowed before the
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Field Listings
Field Name Description
Digipass Application is set to be locked from future signature validation attempts. Once the
Digipass Application is locked, the Reset Appl Lock command is required to unlock it for further signature validation.
This locking mechanism is separate from the User Lock Threshold and is normally not necessary. It only applies when a single Digipass Application can be used for a signature validation, either because the User only has one Digipass with one signature-capable
Application, or because the Policy restrictions narrow the list down to one Digipass
Application. If Policy restrictions are used in this way, the Signature Threshold can be used to lock a User out of one kind of signature validation while still permitting them to use another kind.
If this setting is not specified at all, this feature is not used.
Max. Days Since Last Use This setting specifies the maximum number of days for which a Digipass Application can go unused for authentication or signature validation. After this limit, authentication and signature validation will be rejected until an admnistrator performs a Reset Application operation.
If this setting is not specified at all, this feature is not used.
Challenge Check Mode This setting is for advanced control over time-based Challenge/Response authentication.
The value 1 should be used for standard RADIUS Challenge/Response. This is the inbuilt default value if the setting is not specified at all.
0
1
No check is made. This is necessary for 1-step
Challenge/Response
.
The challenge presented for verification must be the last one that was generated specifically for that Digipass. This is the normal mode of operation in 2-step Challenge/Response .
Online Signature Level
2
3
The challenge presented for verification is ignored; the last one that was generated specifically for that Digipass is used.
Only one verification is permitted per time step. This option only applies to time-based Challenge/Response. This is a method of avoiding a potential replay of a captured response if the same challenge comes up again in the same time step.
4 If the same challenge and response are presented for verification twice in a row during the same time step, they are rejected. This is an advanced method of avoiding a potential replay of a capture challenge/response.
This setting is for advanced control of Signature validation.
The value 0 can be used for Digipass Applications that are neither time- nor event-based.
This is the inbuilt default value if the setting is not specified at all.
0 The signature is validated in offline mode. This is useful when the signatures may not be validated in the same sequence as they were generated by the user. It is also useful when there may be some delay after the signature is generated by the user, before the signature is validated.
For time-based Digipass Applications:
This mode is typically used with a large time step.
When this mode is used, no clock synchronization occurs
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Field Name
2
3
1
Field Listings
Description
between the Digipass and the Identikey Server. The Identikey
Server will not reject an older signature than the most recently validated signature, provided it is still within the Signature Time
Window.
For event-based Digipass Applications:
When this mode is used, the Identikey Server will not reject an older signature than the most recently validated signature, provided it is still within the Event Window.
The signature is validated in online mode. This is useful when the signatures are expected or required to be validated immediately after they are generated.
For time-based Digipass Applications:
This mode is typically used with a small time step.
When this mode is used, clock synchronization occurs between the Digipass and the Identikey Server. The Identikey Server will reject an older signature than the most recently validated signature. A newer signature must be within the Signature Time
Window.
This mode will allow more than one signature to be validated in the same time step, provided that the same exact signature is not repeated twice in a row.
For event-based Digipass Applications:
When this mode is used, the Identikey Server will reject an older signature than the most recently validated signature. A newer signature must be within the Event Window.
The signature is validated in strict online mode. This is useful for time-based signatures when you want to prevent more than one signature from the same time step from being validated.
Otherwise, this mode is the same as online mode.
The signature is validated using the Deferred Event Count. This mode only applies to event-based signatures. For each signature validation request, the Deferred Event Count must be supplied as a parameter.
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7.6
Client Properties
Field Listings
Note
Changes to Client records (add, change, delete) will not take effect immediately on all Identikey
Servers unless Replication is used to synchronize the Identikey Servers. Where Replication is not used, changes to Client records will take effect when each Identikey Server is restarted, once the
Client change is available to it in its data store. Alternatively, if there is no restart, the cache of
Client records will refresh from the data store after approximately every 15 minutes.
Table 39: Client Fields
Field Name
Client Type
Location
Protocol
Policy
Shared Secret
Description
The type of Client component represented by the record. For SOAP clients, the type needs to match the Component Type parameter passed in the SOAP requests. Each application can identify itself as a different type of Client.
In addition there are some standard 0ptions:
Administration Program
RADIUS Client
Citrix Web Interface
Outlook Web Access
IIS6 Module
The IP address or name of the machine represented by the record. For all Client types except
RADIUS Clients, this must be the source IP address of requests originating from that Client.
For a RADIUS Client, it must be the NAS-IP-Address or NAS-Identifier values sent in the RADIUS requests.
A RADIUS Client of Location default can be used to accept RADIUS requests from all IP addresses, using the same Shared Secret. However, where a RADIUS Client record with the exact Location exists, its Shared Secret will be used in preference to the default RADIUS Client's Shared Secret.
The protocol by which requests will be received from the Client.
SOAP
RADIUS
SEAL
The standard SOAP protocol over HTTPS. This is used by programs using the SOAP interface from the Identikey Server SDK and the
Web Administration Interface .
The standard RADIUS protocol. This is used by various remote network access hardware and software systems. It can also be used as a simple authentication programming interface.
A proprietary TCP/IP based protocol used by Identikey Server and
VACMAN Middleware 3.x. It is used by the IIS6 Module , Digipass
TCL Command-Line Administration and for Replication between
Identikey Servers.
The name of the Policy that should be used for authentication, Provisioning and signature validation requests from the Component.
The RADIUS Shared Secret between the Identikey Server and the RADIUS Client.
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Field Listings
Field Name Description
Confirm Shared Secret Allows confirmation of a new shared secret.
Created On The date and time that the Client was created. Read-only.
Last Modified On
License Key
The date and time that the Client was last modified. Read-only.
For each SEAL authentication Clients (IIS Modules), a License Key is required. This consists of a set
of parameters followed by a signature. See 8
for more information.
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7.7
Back-End Server Properties
Field Listings
Note
Changes to Back-End Server records (add, change, delete) will not take effect immediately on all
Identikey Servers unless Replication is used to synchronize the Identikey Servers. Where
Replication is not used, changes to Back-End Server records will take effect when each Identikey
Server is restarted, once the Back-End Server change is available to it in its data store.
Alternatively, if there is no restart, the cache of Back-End Server records will refresh from the data store after approximately every 15 minutes.
Table 40: Back-End Server Fields
Field Name Description
Protocol
Domain
Back-End Authentication Protocol. RADIUS, Active Directory, ADAM and e-Directory are currently supported.
This field provides the ability to assign particular Back-End Servers to a given Domain.
This is optional.
Priority
Authentication IP
Authentication Port
Accounting IP
Accounting Port
Shared Secret
Confirm Shared Secret
Timeout
The priority in the case that there are multiple Back-End Servers. The highest priority server is tried first, then the next highest, etc.
IP Address on which the RADIUS Server receives authentication requests.
UDP Port on which the RADIUS Server receives authentication requests.
IP Address on which the RADIUS Server receives accounting requests.
UDP Port on which the RADIUS Server receives accounting requests.
Shared secret between the Identikey Server and the RADIUS Server.
No. of Retries
Base Search DN
Allows confirmation of a new shared secret.
Number of seconds to wait for a response from the RADIUS Server before either retrying or trying another RADIUS Server.
Number of times to retry if no response is received from the RADIUS Server.
The DN where the search for user accounts starts.
Security Principle DN The DN of the security principle used to access the directory.
Security Principle Password the password of the security principle.
Created On
Last Modified On
Date/time of creation.
Date/time of last modification.
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7.8
Field Listings
Reports Properties
Table 41: Report fields
Field Name
Report Name
Domain Name
Report Type
Description
Data Source
Grouping Level
Description
The name the report was given when it was created.
The domain the report was created in.
The report Type.
List Analysis Report
Detailed Analysis Report
Distribution Analysis Report
List analysis reports list items that match the predefined criteria
The Detailed Analysis Report shows detail of the events specified in the report definition
Distribution analysis reports break down the values of certain items over other items.
Trend Analysis Report Trend analysis reports express a trend/evolution over a requested period of time for a set of reported items. The system therefore makes sub counts at a regular interval of the amount of times an item has occurred
The description of the report that was entered when the report was created.
Where the data in the report comes from. The sources can be:
Users The User data will be used to generate the report
Users + Audit
Digipass
The User data and audit data will be used to generate the report
Digipass data will be used to generate the report
Digipass + Audit Digipass data and audit data will be used to generate the report.
Audit Only Audit data will be used to generate the report.
The grouping level will be used to group the information on the report into the format you require. The grouping levels are:
Client The report information will be grouped for each client
Domain
Organizational Unit
The report information will be grouped for each Domain
The report information will be grouped for each Organizational Unit
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Time Frequency
Created On
Updated On
Field Listings
User The report information will be grouped for each client
Digipass The report information will be grouped for each Digipass
For Trend Analysis reports. This type of report shows trends over a time period, taking sub counts at certain time periods. Use this field to specify the sub-count time frequency
Date the report was created
Date the report definition was last modified
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7.9
Identikey Server Properties
Field Listings
Note
Changes to Identikey Server records (add, change, delete) will not take effect immediately on all
Identikey Servers unless Replication is used to synchronize the Identikey Servers. Where
Replication is not used, changes to Identikey Server records will take effect when each Identikey
Server is restarted, once the Identikey Server change is available to it in its data store.
Alternatively, if there is no restart, the cache of Identikey Server records will refresh from the data store after approximately every 15 minutes.
Table 42: Identikey Server Fields
Field Name
Location
Policy
Created On
Last Modified On
License Key
Description
The IP address of the Identikey Server represented by the record.
The name of the Policy that should be used for administration logon requests from the Component, including live connections from the Audit Viewer . This Policy is used if there is no specific
Administration Program Client record for the location of the administration logon.
The date and time that the Client was created. Read-only.
The date and time that the Client was last modified. Read-only.
For each Identikey Server, a License Key is required. This consists of a set of parameters followed by
a signature. See 8 for more information.
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7.10
Data Changes Requiring a Restart of Identikey Server
Field Listings
7.10.1 Changes to the Data Store
No data changes made in the Web Administration Interface , Digipass TCL Command-Line Administration or a
SOAP administration client require a restart of the Identikey Server to take effect straight away. As this administration is carried out through the Identikey Server, the Identikey Server can immediately update any cached data.
In addition, when multiple Identikey Servers are replicating database changes to each other, they update their cached data as changes are replicated.
However, modifications listed in the
Cached Data List topic below will not take effect until the Identikey Server is
restarted, or until the caches re-load the data automatically, in the following cases:
Multiple Identikey Servers are sharing a database. In this case, only the Identikey Server with which the data change is made will update its caches.
Multiple Identikey Servers with their own database each are used, but they are not synchronized using
Identikey Server Replication .
Direct modifications are made to the database, for example with an SQL tool or using the VASCO Data
Migration Tool.
Note that direct modifications to the database are not replicated to any other Identikey Servers – the same modifications must be made to each Identikey Server's database (or the whole database re-copied).
Where multiple Identikey Servers are in use, with multiple databases, user-configured synchronization between the databases must be considered. A Identikey Server will not know about a data change made in another Identikey
Server's database until that change has been copied to its own database.
7.10.1.1 Automatic Re-Loading of Cached Data
In the Identikey Server, all cached data is periodically re-loaded from the data store. This time period, around 15 minutes, is tracked for each entry separately. Therefore, even without a restart, data changes will typically take effect within a matter of minutes (unless synchronization between databases is slower).
7.10.1.2 Cached Data List
The following data modifications relate to cached data:
Creation, editing and deletion of Policy records
Creation, editing and deletion of Client records
Creation, editing and deletion of Back-End Server records
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Field Listings
Creation, editing and deletion of Identikey Server records
Creation, editing and deletion of Domain records
7.10.2 Changes to Configuration Settings
Configuration settings are modified using the Identikey Server
Configuration
utility, the Web Administration, SOAP commands, TCL commands. or can be modified directly in the XML file. Configuration changes done using the
Identikey Server Configuration utility or directly in the XML file require a restart. The Identikey Server Configuration utility automatically prompts to restart the Service upon exiting. However if you modify the file directly, you will need to restart the Identikey Server Service using the Windows Service Control Manager. Configuration changes done using Web Administration, or the SOAP or TCL commands do not require a restart.
Each Identikey Server has separate configuration settings. Changes to settings for one Identikey Server will not be automatically applied to other Identikey Servers.
Storage Advanced Settings
The settings edited using Advanced Settings tab in the Storage section are not replicated to other Identikey Servers. Normally these settings should be the same on all Identikey Servers, so you need to make sure they are applied to each one.
As they are stored in the database itself, if you copy a database from one Identikey Server to another, these settings will be copied also.
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8 Licensing
8.1
8.2
Licensing
How is Licensing Handled?
Identikey Server requires a License Key for each Identikey Server component. The License Key is stored in the
Identikey Server record in the data store. It is tied to the location (IP address) where the Identikey Server is installed
– the Identikey Server will 'listen' on this IP address for SOAP and RADIUS requests.
A License Key must be obtained from https://sc.vasco.com/registration/identikey/.
This will generate a License Key and allow you to download it in a text file. The License Key can then be loaded from the file into the data store.
This process normally occurs in the Identikey Server Configuration Wizard , but may also be carried out later using the Web Administration Interface .
The Identikey Server will not authenticate a user without a valid License Key, except to permit administration and reporting. Signature Validation and Provisioning will not be carried out without a valid License Key.
Certain Client modules – such as the IIS 6 Module for Citrix Web Interface – also require a License Key to be loaded into their Client component record. The Identikey Servers to which they connect will otherwise reject all authentication requests from them.
SOAP and RADIUS clients do not require a License Key in their Client component record. However, the Identikey
Server License Key requires parameters to enable the use of SOAP and RADIUS.
Certain types of request processing need to be enabled by parameters in the Identikey Server License Key:
Authentication, Signature Validation and Provisioning.
If you acquire new functionality, you will need to obtain new License Keys for all your Identikey Servers. This can be done using the Web Administration Interface .
Evaluation Licenses
An evaluation license allows you to utilize full functionality until the evaluation period runs out. At the end of this period, you will need to either uninstall the product or buy a permanent license. Contact your VASCO supplier's representative to acquire the licences you will need. For your convenience, the evaluation serial number is provided for you in the evaluation license activation web page. However, you still need to obtain and load a License Key.
Client module licenses can also be evaluation (time-limited) licenses.
Licensing Parameters
Table 43: License Parameters for Identikey Server
Parameter Value
Product The name of the VASCO product, eg. Identikey Server.
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Parameter
Component
Version
Location
Company
Username
SerialNo
Generated
Expires
SOAP
RADIUS
Authentication
Signature
Provisioning
Value
The type of Component licensed, eg. Identikey Server.
Current version number of the licensed VASCO product.
The IP address for the machine represented by the Component record.
The name of your company.
Your name.
The serial number for the VASCO product.
The date and time that the license file was generated.
Used for evaluation license only – expiry date.
Enable SOAP request processing.
Enable RADIUS request processing.
Enable Authentication request processing.
Enable Signature Validation request processing.
Enable Provisioning request processing.
8.2.1
Sample License File
----- VASCO PRODUCT LICENCE -----
Product=Identikey Server
Component=Identikey Server
Version=3.1
Expires=2009/06/19 02:40:32 GMT
Location=test.vasco.com
Company=VASCO Data Security
Username=Mr Demo User
SerialNo=0A2B4C6D8E
Generated=2009/05/20 02:40:32 GMT
SOAP=Yes
Authentication=Yes
Signature=Yes
----- SIGNATURE -----
3:302C02147A487891E0745D
6866E0Af8DDB7D6AF092BFCD
27021474601702DbFCE5B500
D76354022F0489DB159B62
----- END LICENCE -----
8.3
View License Information
To view the license information for a specific component:
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8.4
1.
Log into the Web Administration Interface .
2.
For a Client component, click on the Clients tab.
The Client List will be displayed.
3.
For an Identikey Server component, click on the System tab.
The Identikey Server List will be displayed.
4.
Click on the required component record's link to view its property pages.
5.
Click on the
License tab.
Obtain and Load a License Key
Licensing
Note
An active internet connection is required to obtain a License Key.
1.
Follow the steps in
component.
License property tab for the required
2.
Click on the Get License Key button.
A browser window will be opened, with the VASCO license activation page loaded. Some details of the component will be entered automatically for you.
3.
Enter any other required information into the web page.
4.
When the License Key has been generated, right-click on the link where it says 'Right-click and save the file to disk'. Select the option to save the link – save it with a .dat extension, for example as license.dat
.
The license file will also be emailed to you.
5.
A download of your License Key file should begin. Keep note of where you save the file, and its name.
6.
Once the download is complete, go back to the Web Administration Interface and the License property tab.
7.
Click on the Load License Key button.
8.
Browse to the download location and select the License Key file.
9.
Click on Upload to load the License Key from the file into the component record.
10.
If you have new functionality enabled in the license, you will need to restart the Identikey Server in order for the new functionality to become available.
In addition, the new functionality may need to be enabled in other Identikey Servers in your system. If so, you will need to follow this procedure for each one.
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8.5
Licensing
Re-Licensing
You will need to obtain and load new License Keys for your Identikey Server components in the following situations:
You need to change from an evaluation license to a permanent license.
You need to enable new functionality.
The Identikey Server's IP address is going to change or has changed.
You are performing an Identikey Server upgrade where the minor or major versions are increasing (for example, from 3.0 to 3.1 or 4.0).
above for instructions on obtaining a new License Key in the first two cases.
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9 Web Sites
9.1
9.2
Web Sites
Customizing the Web Sites
The User Self Management Web Site and OTP Request Site can be customized by modifying the pages provided with the installation. You may wish to: change the colors and graphics to match your corporate colors/logos integrate the pages into a larger web site translate or customize the text
Any cosmetic part of the web pages may be modified. Completely new web pages may be used, provided that the correct form fields are posted to the CGI program, and query string variables are interpreted correctly. Server scripting languages such as PHP or ASP, or any other way of generating HTML, can be used.
This section provides the instructions and reference material that you require to customize the site. It is assumed that the reader has some web development knowledge.
CGI Program
A CGI script is used for the User Self Management Web Site and OTP Request Site.
The CGI program carries out the following actions:
Read and validate the input. This input is gathered from:
Configuration settings from the registry
Form variables posted
Send an authorisation request to the RADIUS Server (if used, and provided that there were no validation errors) and interpret the response. Requests are sent to the Server using the RADIUS protocol. A component identifier
Self-Mgt Site will indicate in the Audit Console which audit messages relate to requests from the User Self-
Management Web Site.
(OTP Request Site only) Send a request to the Message Delivery Component to send an OTP to the User's mobile phone via text message.
Output the HTML to direct the user to the page that will indicate success or failure, or display a challenge. This is achieved by returning the HTML for a basic ‘please wait’ page with a ‘meta-refresh’ instruction to go directly to the appropriate page. The meta-refresh will happen immediately, but on a slow link you may notice the intermediate page.
The CGI program cannot be customized. Its behaviour is controlled by the configuration settings and the posted form variables. The configuration settings are listed below; the posted form variables are specified in the
Customizing the Web Site section.
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Web Sites
9.2.1
Configuration Settings
Various configuration settings are used by the CGI program to locate the RADIUS server(s) and to enable tracing.
These can be modified using the Start->Programs menu option “User CGI Configuration”.
The configuration settings are stored in the Windows Registry, at the path:
HKEY_LOCAL_MACHINE\Software\VASCO\User CGI
Table 44: Configuration Settings for CGI Program
Trace-File
Name
Trace-Mask
Source-IP-Address
Server1-IP-Address
Server1-Port
Server2-IP-Address
Server2-Port
String
String
Type
Number
(DWORD)
String
Number
(DWORD)
String
Number
(DWORD)
Value Default
Used to enable internal tracing levels. In general, just use these values:
0 = no tracing
FFFFFFFF (hexadecimal) = full tracing
Full path and filename of output file for internal tracing.
NB: the file will be created if it is missing, but not the directory.
0
<No default>
Source IP address to bind to when sending API requests, if any (only required if there are multiple IP addresses on the machine).eg. 10.9.255.7
<Blank>
IP address of primary RADIUS Server. eg. 10.2.255.45 127.0.0.1
API port of primary RAIUS Server (in general, this should not be changed from the default).
20003
IP address of backup RADIUS Server, or blank if there is no backup.
<Blank>
API port of backup RAIUS Server (in general, this should not be changed from the default)
20003
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9.3
Form Fields
Web Sites
9.3.1
Registration – Main Pages
User Registration (UR), Digipass Assignment (DA) and Password Synchronization (PS) are all implemented using a single invocation of the CGI program. This permits them to be carried out either separately or in any combination.
You can choose to separate them in your customized web site or keep them together as you prefer.
If Challenge/Response or a Virtual Digipass is used, the user will enter their User ID, static password and Serial
Number into the main page without a Digipass Response. They will be directed to a challenge page, which is specified in the next topic, in which they should enter either a Response to the challenge or the OTP sent to their mobile phone. The following table applies only to the main page.
The following posted form fields must be used on the main page, according to the particular function and other conditions specified below:
Table 45: Form Fields for Main Registration Page
Form Field Name Visible Label
(Default)
Value(s)
dpcgi_operation dpcgi_success_page dpcgi_fail_page dpcgi_challenge_page
<hidden>
<hidden>
<hidden>
<hidden>
“register” for User Registration, Digipass
Assignment or Password Synchronization.
Relative or absolute URL of web page to go to if the function is successful.
Relative or absolute URL of web page to go to if the function fails.
Relative or absolute URL of web page to go to if a challenge is returned for the user.
UserID in the Identikey Server.
dpcgi_userid UserId dpcgi_password dpcgi_serialno dpcgi_response
Password
Serial Number
Static password.
Digipass serial number.
Digipass Response Digipass response (without static PIN if there is one).
dpcgi_newpin dpcgi_confirmpin
New PIN
Confirm New PIN dpcgi_usecombinedpwd <hidden>
New static PIN (for Go 1/Go 3).
Confirm the new static PIN.
“True” to send the password, serial number, response and PIN to the Identikey Server in one attribute.
“False” to send the contents of the password field
(1)
If any users may self-assign a Challenge/Response Digipass, provide this form field.
Y
Y
Y
Y
Y
Required?
UR PS DA
Y Y
Y
Y
Y
Y
(4) (1)
Y Y
Y Y
Y
(5) (2)
(3)
(3)
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(2)
If any users may self-assign a Response Only Digipass, provide this form field.
(3)
If any users may self-assign a Response Only Digipass which uses a static PIN at the beginning of the response (eg. Go 1/Go 3), where the Digipass are initialized with no initial static PIN, they have to enter a new PIN the first time they use the Digipass. If they are self-assigning the Digipass, that means that they have to enter the new PIN and confirm it during the self-assignment process. They can do this by adding the new PIN twice at the end of the Digipass Response, however it may be more user-friendly to provide these two separate form fields.
(4)
If any users have a Challenge/Response application or a Primary Virtual Digipass, include this field.
(5)
If any users have a Response Only application, include this field.
9.3.1.1 Registration – Challenge Page
The Registration challenge page will be used for Digipass Challenge/Response or Virtual Digipass. The user enters their response to the challenge, to complete the registration process.
The following posted form fields must be used on the challenge page:
Table 46: Form Fields for Registration Challenge Page
Form Field Name Visible Label
(Default)
dpcgi_operation dpcgi_success_page dpcgi_fail_page dpcgi_userid dpcgi_response dpcgi_challenge
Value(s)
<hidden>
<hidden>
“register” for User Registration, Digipass Assignment or
Password Synchronization.
Relative or absolute URL of web page to go to if the function is successful.
<hidden> Relative or absolute URL of web page to go to if the function fails.
UserId UserID in the Identikey Server.
Digipass Response Digipass response or Virtual Digipass OTP.
Challenge Digipass challenge returned to the user.
Y
Y
Y
Y
Y
Y
Required?
Note
If you make dpcgi_challenge a visible form field, ensure that it is not modifiable. An alternative is to make it a hidden form field, while also displaying the challenge in HTML text rather than as a form field.
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Web Sites
9.3.1.2 PIN Change
The PIN Change function is only applicable for Digipass Response Only where the Server PIN is entered at the start of the response (eg. Go 1/Go 3).
The following posted form fields must be used on the PIN Change page:
Table 47: Form Fields for Server PIN Change Page
Form Field Name Visible Label
(Default)
Value(s) Required?
dpcgi_operation dpcgi_success_page dpcgi_fail_page dpcgi_userid dpcgi_response dpcgi_currentpin dpcgi_newpin dpcgi_confirmpin
<hidden>
<hidden>
<hidden>
“changepin” for PIN Change.
Relative or absolute URL of web page to go to if the function is successful.
Relative or absolute URL of web page to go to if the function fails.
UserID in the Identikey Server.
UserId
Digipass Response Digipass response (without static PIN if there is one).
Current PIN Current static PIN to be changed.
New PIN New static PIN.
Confirm New PIN Confirm the new static PIN.
Y
Y
Y
Y
Y
Y
Y
(6)
(6)
If the Digipass has had its Server PIN reset by the administrator because the user has forgotten it, there is no current Server PIN to enter here. In all other cases, the current Server PIN must be provided to permit the PIN change.
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Web Sites
9.3.1.3 Login Test – Main Page
If a Challenge/Response application or Primary Virtual Digipass is used, the user will enter just their UserId (and maybe password) into the main page without a Digipass Response. If using the Backup Virtual Digipass, they will need to enter the trigger specified in server settings (password and/or a Keyword) into the password field.
They will be directed to a challenge page, specified in the next topic. The following table applies only to the main page.
The following posted form fields must be used on the main page:
Table 48: Form Fields for Main Login Test Page
Form Field Name Visible Label
(Default)
Value(s) Required?
dpcgi_operation dpcgi_success_page dpcgi_fail_page dpcgi_challenge_page dpcgi_userid dpcgi_response
<hidden>
<hidden>
<hidden>
<hidden>
UserId
Digipass
Response
“testlogin” for Login Test.
Relative or absolute URL of web page to go to if the function is successful.
Y
Y
Relative or absolute URL of web page to go to if the function fails.
Y
Relative or absolute URL of web page to go to if a challenge is returned for the user.
(7)
UserID in the Identikey Server.
Y
Digipass response (with static PIN if there is one). (8)
(7)
If any users have a Challenge/Response Digipass, a Primary Digipass or use the Backup Virtual Digipass feature, provide this form field.
(8)
If any users have a Response Only Digipass, provide this form field.
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Web Sites
9.3.1.4 Login Test – Challenge Page
The user enters their response to the challenge or the OTP sent to their mobile phone to complete the login test.
The following posted form fields must be used on the challenge page:
Table 49: Form Fields for Login Test Challenge Page
Form Field Name Visible Label (Default)
dpcgi_operation <hidden> dpcgi_success_page <hidden> dpcgi_fail_page dpcgi_userid dpcgi_response dpcgi_challenge
<hidden>
UserID
Digipass Response
Challenge
Value(s)
“testlogin” for Login Test.
Y
Relative or absolute URL of web page to go to if the function is successful.
Y
Relative or absolute URL of web page to go to if the function fails.
Y
User ID in the Identikey Server.
Y
Digipass response.
Digipass challenge returned to the user.
Y
Y
Required?
Note
If you make dpcgi_challenge a visible form field, make sure that it is not modifiable. An alternative is to make it a hidden form field, while also displaying the challenge in HTML text rather than as a form field.
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9.3.2
OTP Request Site
9.3.2.1 Request Page
The request page must contain the following fields:
Table 50: Form Fields for OTP Request Page
Name
Username
Password dpcgi_operation dpcgi_vdp_success_page dpcgi_vdp_fail_page dpcgi_vdp_wrongtoken_page
Type
text
Password
“VDPrequest”
Name of “OTP was sent” Page
Name of “OTP not sent” Page
Name of “Not a Virtual Digipass” Page
Web Sites
Visible
Visible
Hidden
Hidden
Hidden
Hidden
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Web Sites
9.4
Query String Variables
The query string variables that are passed to the web pages by the CGI program are mainly concerned with status and error reporting. There is also a variable that is used to pass a challenge to the pages that display one.
9.4.1
Failure/Error Handling
There are three main groups of failures that can occur, which should be handled in a different manner. In all cases there is a numeric error code, however in some cases there is an auxiliary code and message such as the return code and message from the Identikey Server. The main error codes will be assigned in three separate ranges, so that the web pages can identify which category of error is returned.
API return codes – these are returned by the VASCO API used to make the authentication request to the
Server. In some cases there will be an auxiliary code and message.
CGI errors – these errors are detected by the CGI program, mainly when the web pages are not providing or enforcing the posted form fields correctly. These will not generally have an auxiliary code and message, but it is possible.
Internal errors – these are technical errors that ‘should not occur’. In some cases there will be an auxiliary code and message.
The intention of using this code-based scheme is to allow translation and customization of the messages. The main error code will be translated into a message by the web pages themselves. The pages can also translate the auxiliary code into a message, for the Identikey Server codes, but normally, the pages would not know how to translate it into a message, and should display the auxiliary message as provided.
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Web Sites
9.4.2
Query String Variable List
The following table indicates which variables are used for the User Self Management Web Site and the required conditions:
Table 51: Query String Variable List
Variable
result challenge serialNo auxcode auxmsg
Value Condition Used by Site
0
<API return code, numeric>
<error code, numeric>
<challenge returned by API, string>
Successful authentication request Both
Unsuccessful authentication request Both
CGI or internal error occurred
Challenge returned by API
Both
User Self
Management Web
Site only
<Digipass Serial Number assigned>
<VACMAN Controller return code, numeric>
<additional error code for CGI or internal error, numeric>
<Message for VACMAN Controller return code, string>
<message for CGI or internal error, string>
Successful Auto- or Self-
Assignment
User Self
Management Web
Site only
Unsuccessful authentication request due to Controller rejecting password
Both
CGI or internal error occurred, where another error code is relevant
Both
Unsuccessful authentication request due to Controller rejecting password
Both
CGI or internal error occurred, where an error message is relevant
Both
Examples:
success: /vmsite/success.html?result=0 invalid Digipass response due to code replay: /vmsite/fail.html?result=1000&auxcode=2&auxmsg=Code+Replay+Attempt challenge: /vmsite/challenge.html?challenge=738453
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Web Sites
9.4.3
Return Code Listing
In the following tables, the Message is the one that is provided by the standard web pages that we install.
9.4.3.1 API Return Codes
The following codes are the ones that in normal cases might be returned:
Table 52: API Return Codes
Code Message Auxiliary Code/
Message?
-1 Error during request to Server N
Notes
We are unable to distinguish the error from the client side of the API – the administrator would have to look at the
Audit Console.
9.4.3.2 CGI Errors
Table 53: CGI Error Return Codes
Code Message
-107
-108
-109
-110
-111
-112
-113
-114
-115
-100
-101
-102
-103
-104
-105
-106
Only the POST method is permitted
No dpcgi_operation was posted
An invalid dpcgi_operation was posted dpcgi_challenge_page cannot be used for this operation dpcgi_password cannot be used for this operation dpcgi_serialno cannot be used for this operation dpcgi_currentpin cannot be used for this operation dpcgi_newpin cannot be used for this operation dpcgi_confirmpin cannot be used for this operation dpcgi_challenge cannot be used for this operation dpcgi_success_page must be entered for this operation dpcgi_fail_page must be entered for this operation dpcgi_userid must be entered for this operation dpcgi_password must be entered for this operation dpcgi_response must be entered for this operation dpcgi_newpin must be entered for this operation
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
N
Auxiliary
Code/
Message?
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Code Message
-121
-122
-123
-124
-131
-116
-117
-118
-119
-120
9.4.3.3 Internal Errors
dpcgi_confirmpin must be entered for this operation
A Digipass Response is required to assign a Digipass
A New PIN can only be set when assigning a Digipass
Enter the new PIN in the New PIN and Confirm New PIN fields
The New PIN and Confirm New PIN fields have different values
A challenge was returned, but there is no dpcgi_challenge_page
Unknown parameter
The Content-Length passed in was invalid dpcgi_serialno must be entered for this operation
Wrong token page is forbidden
Table 54: Internal Error Codes
Code Message
-1007
-1008
-1009
-1010
-1011
-1012
-1014
-1015
-1016
-1000
-1001
-1002
-1003
-1004
-1005
-1006
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Cannot read Trace-Mask configuration setting
Cannot read Trace-File configuration setting
Cannot open Trace-File
Cannot read Source-IP-Address configuration setting
Cannot read Server1-IP-Address configuration setting
Cannot read Server1-Port configuration setting
Cannot read Server2-IP-Address configuration setting
Cannot read Server2-Port configuration setting
Invalid configuration setting Source-IP-Address
Invalid configuration setting Server1-IP-Address
Invalid configuration setting Server1-Port
Invalid configuration setting Server2-IP-Address
Invalid configuration setting Server2-Port
Cannot read HTTP request data
Request to Server not completed
Cannot read Self-Management Site registry key
Y
Y
N
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Y
Auxiliary
Code/
Message?
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Web Sites
N
N
N
N
N
N
N
N
N
N
Auxiliary
Code/
Message?
-1030
-1031
-1032
-1033
-1034
-1040
-1017
-1018
-1019
-1020
-1021
Code Message
The specified Source-IP-Address is not on this machine
Cannot read Trace-Header configuration setting
Invalid configuration setting Trace-Header
The Trace file name must not contains quotes ' or ".
No File found in the trace file <trace file name>
Error reading Server 1 Secret - return code was <return code>
Error reading Server 2 Secret - return code was <return code>
Error reading No of Retries - return code was <return code>
Error reading Timeout - return code was <return code>
Error writing Protocol - return code was <return code>
The Shared Secret and Confirm Shared Secret do not match.
Web Sites
N
N
N
N
N
N
N
N
N
Y
Y
Auxiliary
Code/
Message?
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10 Login Options
Login Options
10.1
Login Permutations
The information required to be entered during a login will vary according to the configuration settings of the relevant Policy, the login method, and any actions to be performed during the login.
This section refers to authentication processing only, not Signature Validation or Provisioning.
10.1.1 Login Methods
The login methods specified are:
Response Only
Challenge/Response:
1-Step Challenge/Response: a random challenge is presented on the login page before the User ID is known.
This is supported for SOAP clients and form-based IIS Modules.
2-Step Challenge/Response: a challenge is generated after the user submits their User ID with a request to be given a challenge. The user then logs in with the response to the challenge in a second step. This is supported for all kinds of authentication client.
Virtual Digipass - Primary or Backup
10.1.2 Login Actions
A User may be allowed to do these things during a login:
Set their Server PIN – on first use or after a PIN reset.
Change their Server PIN.
Inform the Identikey Server that their static password for the Back-End System – eg. Windows - has been modified.
Perform a Self-Assignment for a Digipass in their possession.
10.1.3 Login Variables
The variables which a User may need to enter, in order to do one of the above functions are listed below. The code or word used to designate each variable in the following tables is included in brackets.
One Time Password (OTP)
Password (Password)
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Login Options
Server PIN (PIN)
Serial Number of their Digipass (Serial No)
Serial Number Separator (Sep.)
Request Keyword (Keyword)
10.1.4 Password Format
In a SOAP authentication request, there are two Password Formats that can be used:
Cleartext Combined
Using this format, all the login variables listed above must be entered into a single password field. This format applies when the login screen or web page cannot be extended with additional entry fields.
Cleartext Separate
Using this format, the login variables are entered in separate fields.
In RADIUS authentication requests, the PAP password protocol corresponds to the Cleartext Combined password format. The CHAP , MS-CHAP and MS-CHAP2 password protocols are handled as different password formats (as the password is hashed in various ways according to the protocol). In general, these hash-based password formats are not capable of combining different login variables, unless all the variables are already known to the Identikey
Server.
In administrative logons and IIS Module authentication requests, the Cleartext Combined password format is always used.
10.1.5 Policy Settings
The Policy settings which will affect the variables required in logins are:
Stored Password Proxy
If this attribute is set to Enabled, each User's password must be kept up to date in the Identikey Server. This is typically achieved by enabling Password Autolearn .
Password Autolearn
If the Identikey Server is informed of a User's password change, the new password will only be recorded by the
Identikey Server if Password Autolearn is enabled in the relevant Policy
Serial Number Separator
If a Serial Number Separator is specified, the User may enter their Digipass serial number exactly as it appears on the back of their Digipass (or in the documentation provided to the User), including dashes. If a Serial
Number Separator is not specified, the Digipass serial number must be padded to 10 characters, with all nonnumerical characters removed.
Back-End Authentication
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Login Options
In the following login permutations tables, 'Back-End Authentication Required' means that the Back-End
Authentication setting is set to Always or If Needed .
Note
Back-End Authentication is required for Self-Assignment and Password Autolearn logins.
10.1.6 Response Only – Cleartext Combined Password Format
The following two tables apply to the following cases:
SOAP using Cleartext Combined password format
Administration logins
RADIUS using PAP
IIS Modules
The first table applies in these cases when:
EITHER the
Stored Password Proxy
feature is enabled
OR Back-End Authentication is not enabled
Table 55: Login Permutations - Response Only Cleartext Combined (1)
Server PIN
Required
Login Type
Normal login
Set PIN
Change PIN
Changed Password
Set PIN and Changed Password
Change PIN and Changed Password
Self-Assignment
Password Field Contents
Yes N/A PIN+OTP
No N/A OTP+NewPIN+NewPIN
Yes N/A PIN+OTP+NewPIN+NewPIN
Yes N/A Password+PIN+OTP
No N/A Password+OTP+NewPIN+NewPIN
Yes N/A Password+PIN+OTP+NewPIN+NewPIN
Yes Yes SerialNo+Sep.+Password+PIN+OTP
No SerialNo+Password+PIN+OTP
No Yes SerialNo+Sep.+Password+OTP+NewPIN+NewPIN
No SerialNo+Password+OTP+NewPIN+NewPIN
N/A N/A OTP No Server Normal login
1 If a Serial Number Separator is not set, the serial number must have all non-numerical characters removed and be padded to
10 characters with preceding zeroes. Note that Back-End Authentication is required for successful Self-Assignment.
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Login Options
Login Type Password Field Contents
PIN
Required
Changed Password
Self-Assignment
The second table applies in these cases when:
The Stored Password Proxy feature is not enabled
AND Back-End Authentication is enabled
N/A N/A Password+OTP
N/A Yes SerialNo+Sep.+Password+OTP
No SerialNo+Password+OTP
Table 56: Login Permutations - Response Only Cleartext Combined (2)
Server PIN
Required
Login Type
Normal login
Set PIN
Change PIN
Changed Password
Set PIN and Changed Password
Change PIN and Changed Password
No Server
PIN
Required
Normal login
Changed Password
Self-Assignment
Password Field Contents
Yes N/A Password+PIN+OTP
No N/A Password+OTP+NewPIN+NewPIN
Yes N/A Password+PIN+OTP+NewPIN+NewPIN
Yes N/A Password+PIN+OTP
No N/A Password+OTP+NewPIN+NewPIN
Yes N/A Password+PIN+OTP+NewPIN+NewPIN
Yes Yes SerialNo+Sep.+Password+PIN+OTP
No SerialNo+Password+PIN+OTP
No Yes SerialNo+Sep.+Password+OTP+NewPIN+NewPIN
No SerialNo+Password+OTP+NewPIN+NewPIN
N/A N/A Password+OTP
N/A N/A Password+OTP
N/A Yes SerialNo+Sep.+Password+OTP
No SerialNo+Password+OTP
Examples
Self-Assignment of a GO 1 Digipass with no existing Server PIN and Serial Number Separator set to '::'.
3-179-0987
::
pA192ss
0863820
1234
1234
Self-Assignment of a GO 3 Digipass with no Server PIN required and no Serial Number Separator set.
0031790987 PA192ss 0863820
2 If a Serial Number Separator is not set, the serial number must have all non-numerical characters removed and be padded to
10 characters with preceding zeroes. Note that Back-End Authentication is required for successful Self-Assignment.
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10.1.7 Response Only – CHAP/MS-CHAP/MS-CHAP2
The following table applies to the following case only:
RADIUS using CHAP, MS-CHAP or MS-CHAP2
EITHER the Stored Password Proxy feature is enabled
OR
Back-End Authentication
is not enabled
Table 57: Login Permutations - Response Only CHAP/MS-CHAP/MS-CHAP2
Login Type Server PIN
Required?
Password Field Contents
Normal login Yes
No
PIN+OTP
OTP
Login Options
10.1.8 2-Step Challenge/Response – Cleartext Combined Password Format
The following table applies to the following cases:
SOAP using Cleartext Combined password format
Administration logins
RADIUS using PAP
IIS Modules
Challenge/Response in RADIUS is only supported for PAP.
The column Stored Password Proxy Off AND Back-End Auth. Required contains Yes when:
The Stored Password Proxy feature is not enabled
AND Back-End Authentication is enabled
In most cases, this does not affect 2-Step Challenge/Response; just when a Keyword only is used.
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Login Options
Table 58: Login Permutations – 2-Step Challenge/Response Cleartext Combined
2-Step Challenge/Response
Login Type
Normal login
Changed Password
Request Method
N/A Keyword Yes
No
N/A
N/A
Password
Keyword-Password N/A
Password-Keyword N/A
Keyword
Password
N/A
N/A
Yes
No
Keyword-Password N/A
Password-Keyword N/A
N/A
N/A
N/A
N/A
Stored
Password
Proxy Off
AND Back-
End Auth.
Pre-Challenge Response
Keyword
Keyword
Password
Keyword+Password
Password+Keyword
Keyword
Password
Keyword+Password
Password+Keyword
OTP
OTP
SerialNo+Sep.+Password OTP
SerialNo+Password OTP
Password+OTP
OTP
OTP
OTP
OTP
Password+OTP
OTP
3 Back-End Authentication is required for Self-Assignment and Password Autolearn logins.
4 If a Serial Number Separator is not set, the serial number must have all non-numerical characters removed and be padded to
10 characters with preceding zeroes.
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Login Options
10.1.9 Virtual Digipass
The 2-step Virtual Digipass login is possible when using a SOAP client, the RADIUS Access-Challenge mechanism or an IIS Module in form-based authentication mode. The static password is required in either the first or the second step, but not both.
However, many RADIUS environments and IIS Module 'basic authentication' do not support the 2-step login process. If the 2-step login process is not possible, two separate 1-step logins are required. The second login must include the Password as well as the OTP, but it is not necessary to provide the Password in the first login, if only a
Keyword is used.
Using the Cleartext Combined password format, all inputs in the table below are entered into the Password field.
Using the
Cleartext Separate password format, the Keyword and/or Password are always entered into the Static
Password field, while the OTP is entered into the OTP field.
Table 59: Login Permutations – Virtual Digipass
Login
Type
Normal login
Changed
Password
Request Method
Step 1
2-step login
Step 2
Two 1-step logins
Step 1 Step 2
Keyword
Password
Keyword
Password
Password+OTP Keyword
OTP Password
Keyword-Password Keyword+Password OTP
Password-Keyword Password+Keyword OTP
Keyword+Password
Password+Keyword
Password+OTP
Password+OTP
Password+OTP
Password+OTP
Keyword
Password
Keyword
Password
Password+OTP
OTP
Keyword-Password Keyword+Password OTP
Keyword
Password
Keyword+Password
Password+OTP
Password+OTP
Password+OTP
Password-Keyword Password+Keyword OTP Password+Keyword Password+OTP
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11 Identikey Server Configuration Settings
11.1
Identikey Server Configuration Wizard
The Identikey Server Configuration Wizard runs in two different modes:
First Time Mode
After the Identikey Server is installed, the Configuration Wizard needs to be run in First Time mode. This ensures that all necessary configuration to get the Identikey Server operational is accomplished as easily as possible. This mode creates the Identikey Server configuration file and initializes the data store with default data and the first administrator account.
Afterwards, configuration settings can be managed using the Identikey Server Configuration utility. The data store can be managed using the
Web Administration Interface
and
Digipass TCL Command-Line Administration
.
The Configuration Wizard starts up in First Time mode if the Identikey Server configuration file is not present.
Maintenance Mode
If the Identikey Server configuration file is present, the Configuration Wizard will start up in Maintenance mode.
In Maintenance mode, an operations menu is available to carry out certain maintenance tasks that cannot be carried out with the day-to-day administration tools. These tasks are:
Re-run Installation Wizard
Change Server location
Back Up Audit Messages - Back up Audit Message files or databases
Rescue administrator - create a new administrator account
Rescue Administration Client - create or modify an Administration Program client
Install SSL server certificate
Restore Default Policies and Reports
11.2
Redeploy Administration Web Interface
After running the Configuration Wizard or making changes to SSL certificate settings, the Administration Web
Interface must be redeployed:
1.
Open a command line window.
2.
Navigate to the <install directory>\webadmin directory.
3.
Delete the existing certificate from the keystore using the following command:
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java -jar admintool.jar certificate delete <keystore location> <keystore password> where <keystore location> is the location and file name of the keystore and <keystore password> is the password on the keystore.
For example: java -jar admintool.jar certificate delete c:\Program Files\VASCO\Identikey
3.1\webadmin\keystore.jks password1
4.
Add the new certificate that has been generated: java -jar admintool.jar certificate add <keystore location> <keystore password> <new certificate> where <keystore location> is the location and file name of the keystore, <keystore password> is the password on the keystore and <new certificate> is the certificate that was generated after re-running the configuration wizard.
For example: java -jar admintool.jar certificate add c:\Program Files\VASCO\Identikey
3.1\webadmin\ keystore.jks password1 c:\Program Files\VASCO\Identikey
3.1\bin\ikeycerts.pem
5.
Restart the web server application.
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11.3
Identikey Server Configuration
A Graphical User Interface (GUI) is available for use in configuring the Identikey Server. There are several sections in Identikey Server Configuration, which can be reached by clicking on the corresponding image on the left hand side.
When settings are changed, click on the Apply or OK button to write them to the configuration file. Clicking OK also closes Identikey Server Configuration.
Note
A restart of the Identikey Server service or daemon is required after any change to Identikey
Server configuration settings. When exiting the Configuration Wizard, you will be prompted to allow an automatic restart of the service.
The Administration Web Interface must also be redeployed if any changes are made to the SSL
certificate settings. This includes running the Configuration Wizard. See 11.2
for instructions.
11.3.1 Starting the Configuration GUI
Windows
To start the Identikey Server Configuration, click on the Start Button and select Programs -> VASCO ->Identikey
Server -> Identikey Server Configuration.
Linux
To start the Identikey Server Configuration in graphical interface mode, open a command prompt and enter: vds_chroot <install dir> /usr/sbin/ikconfigwizardgui
To start the Identikey Server Configuration GUI in console mode, open a command prompt and enter: vds_chroot <install dir> /usr/sbin/ikconfigwizardconsole
11.3.2 General Section
This section contains a few general settings
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11.3.2.1 Server Location
The Server Location setting contains the licensed IP address for the Identikey Server. The Identikey Server uses this IP address to listen for SOAP and RADIUS requests. There must be a Identikey Server component record with this Location, containing a valid License Key. The setting is carried forward to the Communication Protocols pages.
11.3.2.2 Administration Session Settings
The following settings control the number and lifetime of administration sessions for this Identikey Server:
Max Concurrent Sessions: the maximum number of concurrent administration sessions permitted. If this is set to 0, concurrent sessions will be unlimited.
Max Session Time (seconds): the maximum allowed length of an administration session. There is no way to extend a session beyond this limit.
Idle Timeout (seconds): the maximum length of time of inactivity allowed during a session, before the session it automatically terminated by the Identikey Server.
11.3.2.3 Tracing
To enable or disable tracing by Identikey Server:
1.
Select a Tracing option.
2.
Enter a path and filename for the tracing file into the File field. The file path entered must be the full absolute path.
Note
If the File field is left blank or the path does not exist, the Identikey Server will not output tracing.
If the file does exist, tracing will be appended to the file. If the path is valid but the file does not exist, it will be created.
11.3.3 Communicators Section
This section contains settings for the Communicator modules (see the Structure of Identikey Server section in the
Product Guide).
11.3.3.1 SOAP
The SOAP Communicator settings are:
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Enable SOAP: whether to listen for and process SOAP requests or not. Note that the Identikey Server's License
Key must enable SOAP for it to be enabled.
IP Address: the IP address on which to listen for SOAP requests. This is read-only, as it must be the same as the licensed IP address for the Identikey Server. It can be changed in the General section using the Server
Location setting (see
).
Port: the port number on which to listen for SOAP requests.
DPX File Upload Location: the directory in which DPX files uploaded using the SOAP administration interface will be stored by the Identikey Server. This is used by the Web Administration Interface.
Server Certificate: the details for the SSL server certificate. The Certificate File address must be the address of a .pem file.
Client Certificate : the details for the SSL client certificate.
CA certificate store is the absolute address to the file that contains the approved CA list. See the SOAP
SSL section in the Product Guide.
Require Client Certificate indicates whether the client certificate is required to during SSL processing. See the SOAP SSL section in the Product Guide for further information. The valid values are:
Never
Optional
Required
Required - Signed Address Only
Re-Verify on re-negotiation - see the SOAP SSL section in the Product Guide for more details.
11.3.3.2 RADIUS
The RADIUS Communicator settings are:
Enable RADIUS: whether to listen for and process RADIUS requests or not. Note that the Identikey Server's
License Key must enable RADIUS for it to be enabled.
IP Address: the IP address on which to listen for RADIUS requests. This is read-only, as it must be the same as the licensed IP address for the Identikey Server. It can be changed in the General section using the Server
Location setting (see
).
Authentication Port: the port number on which to listen for RADIUS Access-Requests. You may specify more than one port, using a comma-separated list.
Accounting Port: the port number on which to listen for RADIUS Accounting-Requests. You may specify more than one port, using a comma-separated list.
11.3.3.3 SEAL
The SEAL Communicator settings are:
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Enable SEAL: whether to listen for and process SEAL requests or not. Note that SEAL does not need to be enabled in the Identikey Server's License Key.
Caution
Replication updates from other Identikey Servers are received by the SEAL Communicator. If you disable it, this Identikey Server will not be able to receive Replication updates.
Digipass TCL Command-Line Administration also uses SEAL to connect to the Identikey Server.
IP Address: the IP address on which to listen for SEAL requests. This does not have to be the same as the licensed IP address for the Identikey Server.
Port: the port number on which to listen for SEAL requests.
DPX File Upload Location: the directory in which DPX files uploaded using the SEAL administration interface will be stored by the Identikey Server. This is used by the Web Administration Interface.
Require administration client component registration: whether to use strict client component checking for
SEAL administration logons or not. If this option is enabled, there must be an Administration Program client component record for every Location at which Digipass TCL Command-Line Administration runs and for every
Location at which an Audit Viewer sets up a Live Connection to an Identikey Server.
11.3.4 Scenarios Section
This section contains settings for the Scenario modules (see the Structure of Identikey Server section in the
Product Guide). Some Scenario modules do not have specific settings except to enable or disable them, while others do have further settings.
11.3.4.1 Authentication Scenario
The only setting for this Scenario is to enable or disable it. Note that the Identikey Server's License Key must enable Authentication for it to be enabled.
11.3.4.2 Signature Validation Scenario
The only setting for this Scenario is to enable or disable it. Note that the Identikey Server's License Key must enable Signature for it to be enabled.
11.3.4.3 Provisioning Scenario
This Scenario has the following settings:
Enable Provisioning: whether to process Provisioning requests or not. Note that the Identikey Server's License
Key must enable Provisioning for it to be enabled.
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Min Intervals: the minimum length of time in minutes between activation attempts for a particular Digipass.
Max Attempts: the total number of activation attempts (successful or unsuccessful) per Digipass.
Max Locations: the maximum number of different locations at which a particular Digipass can be activated.
This only applies where the location is specified as part of Provisioning ( Digipass for Web ).
11.3.4.4 Administration Scenario
The only setting for this Scenario is to enable or disable it. Note that no License Key is required for administration to be enabled.
11.3.4.5 Reporting Scenario
This Scenario has the following settings:
Enable Reporting: whether to process Reporting requests or not. Note that no License Key is required for reporting to be enabled.
Source: the type of audit data source to use for report generation. UTF8 File and ODBC Database are the supported options.
If UTF8 File is selected, the following settings are required:
File Path: the full absolute path to the directory in which the audit text files can be found. Note that the search for audit files is not recursive - all files must be in this exact directory.
Extension: the file extension that identifies which files in the File Path are audit files to be read. For example, .audit
.
If ODBC Database is selected, the following settings are required:
DSN: the ODBC Data Source Name for the audit database.
Username: the username with which to log into the audit database, if required.
Password: the password to log into the audit database, if required.
11.3.4.6 Audit Scenario
The only setting for this Scenario is to enable or disable it. Note that no License Key is required for the Audit
Scenario to be enabled.
When this Scenario is disabled, live connections from the Audit Viewer are not possible to this Identikey Server.
11.3.4.7 Replication Scenario
The only setting for this Scenario is to enable or disable it. Note that no License Key is required for administration to be enabled.
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When this Scenario is disabled, Replication updates sent to this Identikey Server will not be processed.
11.3.4.8 Configuration Scenario
This scenario allows configuration settings to be edited from the Administration Web Interface.
The scenario may be enabled or disabled. No other settings are required.
11.3.5 Engines Section
This section allows you to set up custom Back-End Authentication Engine plug-in modules (see the Structure of
Identikey Server section in the Product Guide and the Identikey Server SDK Guide).
Click on the Add... button if you wish to add a new plug-in engine. The Add Plugin Engine window will be displayed. Select an engine and click on Edit... to change the settings for that engine. The Edit Plugin Window will be displayed. Both windows contain the same information. Add or edit the details as follows:
1.
Enter a Display Name for the engine (this will just be used in the Engines list).
2.
Enter a Library Path, indicating where the engine is kept.
3.
Enter a
Protocol to be used when the engine is connecting to Identikey Server.
4.
Enter Custom Fields - the Name and Value of fields used to pass parameters into the back-end engine.
They are entirely user-defined and the name and value are passed into the back-end engine as a string.
To test the connection to the plug-in engine, select an engine and click Test. Enter the domain name, User Id and
Password and click Authenticate.
11.3.6 Storage Section
This section contains settings to configure the Identikey Server data store.
11.3.6.1 ODBC Data Sources
The database(s) used to store data required by Identikey Server are listed in this tab.
You may wish to add another database to this list if load-balancing or fail-over mechanisms need to be implemented.
1.
Click on the Add... button if you wish to add a new database or Edit... if you wish to modify the settings for an existing database.
2.
The Add New ODBC Data Source window will be displayed.
3.
Enter a Display Name for the data source (this will just be used in data source list).
4.
Enter the name ( DSN) of the ODBC data source.
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5.
Enter the Username and Password of a database administrator account with permissions to read, update,
create and delete data used by Identikey Server (see
6.
Click on the Test Connection button.
If the information has been entered correctly, the test should be successful.
7.
Enter the minimum time the Identikey Server should wait before trying to reconnect to this data source (in seconds), after the connection has broken, into the Min Reconnect Interval (s).
8.
Enter the maximum time the Identikey Server should wait before retrying the connection to this data source into the Max Reconnect Interval (s).
9.
Click on the OK button to close the window.
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11.3.6.2 LDAP Data Sources
Active Directory domains to which the Identikey Server can connect are listed in this tab.
1.
Click on the Add... button if you wish to add a new domain or Edit... if you wish to modify the settings for an existing domain.
2.
The Add LDAP Domain window will be displayed.
3.
Enter the Fully Qualified Domain Name for the domain.
4.
If required, enter the name of a server in the domain in the Preferred Server field.
If a Preferred Server is specified, the Identikey Server will attempt to connect to it rather than the first available server in the domain.
5.
If the Identikey Server should only connect to the Preferred Server, tick the Preferred Server Only checkbox.
6.
To use an encrypted connection, tick the Encrypt Remote Connections checkbox.
7.
Enter a port number to use for unencrypted connections in the Unencrypted Port field.
8.
If the Encrypt Remote Connections checkbox is ticked, enter a port number to use for encrypted connections in the Encrypted Port field.
9.
Enter an integer in the Max. Bind Lifetime field.
10.
Click on the OK button to close the window.
11.3.6.3 Encryption
See
for more information on encryption in the Identikey Server data store. All Identikey
Servers must share the same encryption settings.
To modify encryption settings for the first Identikey Server:
1.
If required, enter a custom encryption key in the Storage Key field. This must consist of 32 hex digits. The
Storage Key is used to derive a unique encryption key for your installation.
Caution
If you change from having no Storage Key to having a Storage Key specified, all Digipass records already in the data store will be invalidated. They will need to be deleted and re-imported.
However, Passwords and Shared Secrets in the data store will still be valid (they will be converted to the new Storage Key when they are next updated).
If you change from one Storage Key to a different Storage Key, all Digipass records, Passwords and Shared Secrets in the data store will be invalidated, and will have to be re-entered.
2.
If required, select an encryption algorithm from the Cipher Name drop down list. The available algorithms are aes256 (AES), des_ede (Triple DES) and des_ede3 (Triple DES with 3 keys).
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If you have any other Identikey Servers, you need to export the new encryption settings and import them into the other Identikey Servers.
3.
Click on Export...
4.
Browse to a directory in which to create an encryption settings file.
5.
Enter a file name to export the settings to.
6.
Click on OK.
7.
Enter a password to protect the Storage Key.
8.
Click on
OK.
For each other Identikey Server, launch the Identikey Server Configuration utility and open the Encryption tab:
9.
Click on Import...
10.
Browse to the encryption settings file.
11.
Click on OK.
12.
Enter the required password.
13.
Click on OK.
11.3.6.4 Advanced Configuration Settings
This tab contains settings related to database connection management, as well as User ID and Domain handling.
While the top two settings are stored in the Identikey Server configuration file, the other settings are stored inside the database itself, in the
Control
table. Each database has its own Control table, so those settings may need to be modified in more than one database.
for more details about the connection management settings.
Data Source-Independent Connection Settings
The following settings are not specific to a data source, but relate to the handling of connections to all data sources:
Connection Wait Time (ms): the time in milliseconds to wait for a database connection to become available when processing a command, before giving up and failing the request.
Enable Load Sharing: whether to use the extra data sources (after the first one) when the first one is busy
(enabled), or only when it cannot be contacted (disabled).
Data Source-Specific Connection Settings
The following settings are specific to each data source and can be configured differently in each if required. Use the Data Source Connection drop-down to view and edit the settings for each data source.
Max Connections: the maximum number of connections to establish to this data source.
Idle Timeout (seconds): the maximum time for which a connection can be idle before it is closed.
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User ID and Domain Settings
The following settings are stored in the Control table and are therefore configured in each data source separately.
However, they should normally be the same in each data source. You will have to make sure that they are configured in each data source, as there is no automatic replication of these settings.
User ID Conversion / Case
Use Windows User Name Resolution
Master Domain
They are explained in more detail below:
User ID Conversion
The case in which the Identikey Server will save and retrieve User IDs will depend on:
The capabilities and settings of the database used as the data store for the Identikey Server. Your database may require case sensitivity in queries, or may store all data in lower or upper case.
Configuration settings for the Identikey Server.
The Identikey Server may be configured to save and retrieve User IDs and domain names in:
Lower case
Upper case
No conversion – data is saved or searched on exactly as entered.
The default configuration setting for the Identikey Server when using an embedded database is Convert to Lower .
When using another ODBC database, the default is No Conversion .
Caution
Before changing the configuration setting, you need to make sure that existing User IDs and
Domain names will not be invalidated by the new setting, or that they are deleted before the setting is changed. For example, if the current setting is No Conversion and you change to
Convert to Lower , a User ID “TestUser” would become invalid. This Digipass User account must be deleted before changing the Case Conversion setting.
Typically, this setting should be changed shortly after installation, so you do not have to deal with a lot of existing Digipass User account and Domain records.
If you want to move from Convert to Lower to Convert to Upper , or vice versa, it will be necessary to make the change in two steps, via No Conversion . While the setting is No Conversion , upper or lower case User IDs and Domains can be created and deleted as necessary.
This is especially important for the Master Domain name. The default Master Domain “master” will become invalid if you change to Convert to Upper . Therefore, you will need to create a new
Domain with an upper case name and make it the Master Domain, while the Case Conversion
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setting is No Conversion . See
Master Domain below for instructions to change the Master
Domain.
To modify the Case Conversion setting for the Identikey Server:
1.
Select a data source from the list.
2.
If you wish the Identikey Server to convert User IDs to upper or lower case, select Convert to Upper or
Convert to Lower from the Case drop down list.
To leave User IDs and domains as they are entered, select No Conversion .
3.
Click on OK.
4.
The same setting must be applied in each database for each Identikey Server. This setting change is not replicated automatically to other databases.
Windows User Name Resolution
Identikey Server can use Windows functions to identify User IDs as Windows User accounts. This may be required if Windows is used as the back-end authenticator for Identikey Server.
1.
Select a data source from the list.
2.
To have the Identikey Server look up a User ID with Windows to find the SAM-Account-Name for the account and Fully Qualified Domain Name, tick the Use Windows User Name Resolution checkbox.
3.
Click on OK.
4.
The same setting must be applied in each database for each Identikey Server. This setting change is not replicated automatically to other databases.
Master Domain
The Master Domain is used as a default Domain as well as having special significance for administrative access.
To modify the domain used as the Master Domain:
1.
If the new Master Domain does not already have a Domain record, create the new Domain using the Web
Administration Interface.
2.
Make sure there is an administrator account in the new Master Domain that has Set Administrative
Privileges permission.
3.
In the Advanced Settings tab of the Storage section in Identikey Server Configuration, select a data source from the list.
4.
Modify the name in the Master Domain field.
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Caution
Ensure that the name of the Master Domain is set to the correct case, as required by the Case
Conversion setting. For example, if the Case Conversion setting is Convert to Lower, the Master
Domain name must be all lower case.
5.
Click on OK.
6.
The same setting must be applied in each database for each Identikey Server. This setting change is not replicated automatically to other databases.
7.
Click Apply or OK to make sure all changes are committed.
8.
Login to the Web Administration Interface as the administrator account identified in step 2. Give this account any privileges that it requires that are missing. You will need to log off and on again as this account for the new privileges to take effect.
9.
Delete the original 'master' domain if no longer required.
Note
All User accounts must be deleted from a domain before the domain record can be deleted.
11.3.7 Auditing
To view or edit auditing settings, use the
Auditing section. For more information about setting up auditing, see 14
Enable or Disable an Audit Method
Use the checkbox next to the Display Name of the required Audit Method in the list.
Add an Audit Method
1.
Click on the Add... button.
2.
Select a Plug-in type from the drop down list.
3.
Click on OK.
The Plugin window will be displayed.
4.
Enter a name to use for display purposes in the
Display Name field.
5.
Tick the Reject audit message if this method fails checkbox if you want the Identikey Server to return an error if it fails to record an auditing message.
6.
Tick the
Record audit message if no other audit method has recorded it checkbox if messages should only be logged by this auditing plug-in if they have not been previously logged by any other plug-in.
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7.
Select one or more audit message types to be logged by this plug-in:
Error
Warning
Information
Success
Failure
8.
Enter the Text file settings.
Enter the address of the log file
Check the Always keep file open checkbox if required.
Check the
Use GMT/UTC checkbox if required.
Check the Allow multiple lines in file checkbox if multiple lines of messages are required, instead of one long line of concatenated messages.
9.
Click on
OK.
Edit an Audit Method
1.
Select an auditing plug-in from the Methods list.
2.
Click on the Edit... button.
The Plug-In window will be displayed.
3.
Make the required changes.
4.
Click on OK.
5.
Click on Apply.
Delete an Audit Method
1.
Select an auditing plug-in from the Methods list.
2.
Click on the Delete button.
The record will be deleted.
11.3.8 Replication Section
This section contains settings related to the sending of Replication updates to other Identikey Servers.
Note
For more information about setting up replication on your system, see 17 .
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11.3.8.1 Enable Replication
To configure the current Identikey Server to replicate data to other Identikey Servers:
1.
Click on Edit.
2.
Tick the Enable Replication checkbox.
11.3.8.2 Source Server
Define a source server to be replicated:
1.
Enter the IP address of the source server.
2.
Enter the minimum number of seconds the system should wait before trying to reconnect to this server.
3.
Enter the maximum number of seconds the system should wait before trying to reconnect to this server.
11.3.8.3 Destination Server
1.
Click on the Create button under the Destination Servers heading.
2.
Enter a display name for the destination Identikey Server.
3.
Enter the IP address and port to use in connecting to the Identikey Server. This must normally correspond to the IP Address and Port settings in the SEAL Communicator section of the destination Identikey Server's configuration. However, if Network Address Translation is active between the two Identikey Servers, be careful to select the correct IP address and port that will reach the Identikey Server.
4.
Click on OK.
11.3.8.4 Queue
The replication queue files hold data that is yet to be replicated on to other Identikey Servers.
1.
If you wish to change the location of the replication queue files, modify the File Path field. This directory
must already exist.
2.
Set a Max File Size (Mb) for each queue file (there is one per Destination Server). If the file reaches this size, replication queue entries will no longer be writeable to the file, and the Identikey Server will cease processing requests that result in a database update.
3.
The maximum number of retries specifies how many times the Identikey Server should attempt to resend entries in the replication queue that failed at the destination server. Enter a number in the
Max Retries field.
4.
The retry interval specifies how long the Identikey Server should wait before attempting to resend entries in the replication queue that failed at the destination server. Enter a number of seconds in the Retry Interval field.
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11.3.9 Configuration File
Identikey Server Configuration writes to an XML file named identikeyconfig.xml in the install/bin directory for
Windows, or the chroot envrionment in Linux. It is possible to edit this file directly instead of using Identikey Server
Configuration, but is not recommended.
For Windows you will need to restart the Identikey Server Service using the Windows Service Control Manager after editing and saving the file, before the changes will take effect.
To enter the chroot environment in Linux enter: vds_chroot <IK installation directory> /bin/bash
<IK installation directory> is /opt/vasco/identikey by default.
Note
The configuration file is UTF-8 encoded – do not put any non-UTF-8 characters into the file.
The XML tag names in the configuration file are case-sensitive.
11.3.9.1 Windows - Example Configuration File
<?xml version="1.0"?>
<VASCO>
<Server-Config>
<Server-Location type="string" data="10.2.5.1"/>
</Server-Config>
<Tracing>
<Trace-Header type="unsigned" data="15"/>
<Trace-Mask type="unsigned" data="0x00000000"/>
<Trace-File type="string" data="C:\Program Files\VASCO\Identikey 3.1\log\ikeyserver.trace"/>
</Tracing>
<Encryption>
<Storage-Key type="string" data=""/>
<Cipher-Name type="string" data="des_ede"/>
<Cipher-Module type="string" data=""/>
<Enable-Engine type="bool" data="false"/>
<Engine-Module type="string" data=""/>
<Engine-Parameters/>
</Encryption>
<Storage>
<Storage-Engine type="string" data="ODBC"/>
<ODBC>
<Library-Path type="string" data="C:\Program Files\VASCO\Identikey 3.1\bin\ikstorageodbc.dll"/>
<Load-Balancing type="bool" data="false"/>
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<Connection-Timeout type="unsigned" data="5000"/>
<Domain-Cache>
<Max-Age type="unsigned" data="900"/>
<Max-Size type="unsigned" data="200"/>
<Clean-Threshold type="unsigned" data="100"/>
<Min-Clean-Interval type="unsigned" data="60"/>
</Domain-Cache>
<Data-Sources>
<Data-Source00>
<Display-Name type="string" data="Identikey Server"/>
<DSN type="string" data="Identikey Server"/>
<Username type="string" data="digipass"/>
<Password type="string" data="ktzbOK2UtCO4NbHXhvUcWDY="/>
<Control-Table type="string" data="vdsControl"/>
<Min-Reconnect-Interval type="unsigned" data="0"/>
<Max-Reconnect-Interval type="unsigned" data="10"/>
</Data-Source00>
</Data-Sources>
</ODBC>
<LDAP>
<Library-Path type="string" data="C:\Program Files\VASCO\Identikey 3.1\bin\ikstorageldap.dll"/>
<Blob-Cache>
<Max-Age type="unsigned" data="600"/>
<Max-Size type="unsigned" data="0"/>
<Clean-Threshold type="unsigned" data="10"/>
<Min-Clean-Interval type="unsigned" data="60"/>
</Blob-Cache>
<Domains>
<Default-Domain>
<Name type="string" data=""/>
<Encrypt-Remote-Connections type="bool" data="false"/>
<Preferred-Server type="string" data=""/>
<Username type="string" data=""/>
<Password type="string" data=""/>
<Encrypted-Port type="unsigned" data="636"/>
<Unencrypted-Port type="unsigned" data="389"/>
<Preferred-Server-Only type="bool" data="false"/>
<Max-Bind-LifeTime type="unsigned" data="10"/>
<Configuration-Container type="string" data="Digipass-Configuration"/>
</Default-Domain>
</Domains>
</LDAP>
</Storage>
<VDPClient>
<MDC-IP type="string" data="127.0.0.1"/>
<MDC-Port type="unsigned" data="20007"/>
<Virtual-DP-Message type="string" data="Your One Time Password is [OTP]"/>
</VDPClient>
<Replication>
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<Library-Path type="string" data="C:\Program Files\VASCO\Identikey 3.1\bin\ikreplication.dll"/>
<Enabled type="bool" data="false"/>
<Repl-Server type="string" data="10.2.5.1"/>
<Allow-Loopback type="bool" data="true"/>
<Connection-Timeout type="unsigned" data="60"/>
<Min-Reconnect-Interval type="unsigned" data="1"/>
<Max-Reconnect-Interval type="unsigned" data="60"/>
<Dead-Item-Cleanup-Threshold type="unsigned" data="60"/>
<Queue>
<File-Path type="string" data="C:\Program Files\VASCO\Identikey 3.1\repldata\"/>
<Max-Retry-Count type="unsigned" data="3"/>
<Retry-Interval type="unsigned" data="60"/>
<Max-File-Size type="unsigned" data="100"/>
</Queue>
<Server-List/>
</Replication>
<Audit>
<Libraries>
<ODBC type="string" data="C:\Program Files\VASCO\Identikey 3.1\bin\dpauditodbc.dll"/>
<live type="string" data="C:\Program Files\VASCO\Identikey 3.1\bin\dpauditlive.dll"/>
</Libraries>
<Plugins>
<Profile00>
<Enabled type="bool" data="true"/>
<Type type="string" data="utf8file"/>
<Display-Name type="string" data="Text File"/>
<Fail-On-Error type="bool" data="false"/>
<Unhandled-Only type="bool" data="false"/>
<Error type="bool" data="true"/>
<Warning type="bool" data="true"/>
<Info type="bool" data="true"/>
<Success type="bool" data="true"/>
<Failure type="bool" data="true"/>
<Plugincfg>
<Log-File type="string" data="C:\Program Files\VASCO\Identikey 3.1\log\ikeyserver{year}{month}. audit"/>
<Keep-Open type="bool" data="true"/>
<Use-GMT type="bool" data="false"/>
<Allow-Newlines type="bool" data="false"/>
</Plugincfg>
</Profile00>
<Profile01>
<Enabled type="bool" data="true"/>
<Type type="string" data="eventlog"/>
<Display-Name type="string" data="Event Log (errors only)"/>
<Fail-On-Error type="bool" data="false"/>
<Unhandled-Only type="bool" data="false"/>
<Error type="bool" data="true"/>
<Warning type="bool" data="false"/>
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<Info type="bool" data="false"/>
<Success type="bool" data="false"/>
<Failure type="bool" data="false"/>
<Plugincfg>
<Location type="string" data="Application"/>
</Plugincfg>
</Profile01>
<Profile02>
<Enabled type="bool" data="true"/>
<Type type="string" data="eventlog"/>
<Display-Name type="string" data="Event Log (fall-back)"/>
<Fail-On-Error type="bool" data="true"/>
<Unhandled-Only type="bool" data="true"/>
<Error type="bool" data="true"/>
<Warning type="bool" data="true"/>
<Info type="bool" data="true"/>
<Success type="bool" data="true"/>
<Failure type="bool" data="true"/>
<Plugincfg>
<Location type="string" data="Application"/>
</Plugincfg>
</Profile02>
<Profile03>
<Enabled type="bool" data="true"/>
<Type type="string" data="live"/>
<Display-Name type="string" data="Live Audit Viewer"/>
<Fail-On-Error type="bool" data="false"/>
<Unhandled-Only type="bool" data="false"/>
<Error type="bool" data="true"/>
<Warning type="bool" data="true"/>
<Info type="bool" data="true"/>
<Success type="bool" data="true"/>
<Failure type="bool" data="true"/>
<Plugincfg>
<IP-Address type="string" data="10.2.5.1"/>
<Server-Port type="unsigned" data="20006"/>
<Auth-Timeout type="unsigned" data="60"/>
<Max-Connections type="unsigned" data="3"/>
</Plugincfg>
</Profile03>
</Plugins>
</Audit>
<Component-Cache>
<Max-Age type="unsigned" data="900"/>
<Max-Size type="unsigned" data="1000"/>
<Clean-Threshold type="unsigned" data="800"/>
<Min-Clean-Interval type="unsigned" data="60"/>
</Component-Cache>
<Configuration-Cache>
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<Max-Age type="unsigned" data="900"/>
<Max-Size type="unsigned" data="200"/>
<Clean-Threshold type="unsigned" data="100"/>
<Min-Clean-Interval type="unsigned" data="60"/>
</Configuration-Cache>
<Policy-Cache>
<Max-Age type="unsigned" data="900"/>
<Max-Size type="unsigned" data="200"/>
<Clean-Threshold type="unsigned" data="100"/>
<Min-Clean-Interval type="unsigned" data="60"/>
</Policy-Cache>
<Challenge-Cache>
<Max-Age type="unsigned" data="60"/>
<Max-Size type="unsigned" data="1200"/>
<Clean-Threshold type="unsigned" data="1000"/>
<Min-Clean-Interval type="unsigned" data="5"/>
</Challenge-Cache>
<BackEnd-Cache>
<Max-Age type="unsigned" data="900"/>
<Max-Size type="unsigned" data="200"/>
<Clean-Threshold type="unsigned" data="100"/>
<Min-Clean-Interval type="unsigned" data="60"/>
</BackEnd-Cache>
<DPX-Cache>
<Max-Age type="unsigned" data="86400"/>
<Max-Size type="unsigned" data="200"/>
<Clean-Threshold type="unsigned" data="100"/>
<Min-Clean-Interval type="unsigned" data="60"/>
</DPX-Cache>
<Admin-Session-Cache>
<Max-Concurrent-Sessions type="unsigned" data="20"/>
<Max-Session-Time type="unsigned" data="86400"/>
<Session-Timeout type="unsigned" data="900"/>
</Admin-Session-Cache>
<Report-Cache>
<Max-Age type="unsigned" data="86400"/>
<Max-Size type="unsigned" data="400"/>
<Clean-Threshold type="unsigned" data="100"/>
<Min-Clean-Interval type="unsigned" data="60"/>
</Report-Cache>
<Task-Manager>
<Max-Workers type="unsigned" data="30"/>
</Task-Manager>
<BackEndAuthenticators>
<Windows>
<Enabled type="bool" data="true"/>
</Windows>
<RADIUS>
<Enabled type="bool" data="true"/>
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<Library-Path type="string" data="C:\Program Files\VASCO\Identikey 3.1\bin\ikcommradius.dll"/>
</RADIUS>
<Novell-e-Directory>
<Enabled type="bool" data="true"/>
<Plugin-Path type="string" data="C:\Program Files\VASCO\Identikey 3.1\bin\"/>
<BackEnd-Server-Status>
<Min-Retry-Interval type="unsigned" data="60"/>
<Max-Retry-Interval type="unsigned" data="900"/>
</BackEnd-Server-Status>
</Novell-e-Directory>
<Microsoft-AD>
<Enabled type="bool" data="true"/>
<Plugin-Path type="string" data="C:\Program Files\VASCO\Identikey 3.1\bin\"/>
<BackEnd-Server-Status>
<Min-Retry-Interval type="unsigned" data="60"/>
<Max-Retry-Interval type="unsigned" data="900"/>
</BackEnd-Server-Status>
</Microsoft-AD>
<Microsoft-ADAM>
<Enabled type="bool" data="true"/>
<BackEnd-Server-Status>
<Min-Retry-Interval type="unsigned" data="60"/>
<Max-Retry-Interval type="unsigned" data="900"/>
</BackEnd-Server-Status>
</Microsoft-ADAM>
</BackEndAuthenticators>
<Communicators>
<SealCommunicator>
<Enabled type="bool" data="true"/>
<Library-Path type="string" data="C:\Program Files\VASCO\Identikey 3.1\bin\ikcommseal.dll"/>
<DPX-Upload-Location type="string" data="C:\Program Files\VASCO\Identikey 3.1\dpx\"/>
<IP-Address type="string" data="10.2.5.1"/>
<IP-Port type="unsigned" data="20003"/>
<Require-Client-Component type="bool" data="false"/>
</SealCommunicator>
<SoapCommunicator>
<Enabled type="bool" data="true"/>
<Library-Path type="string" data="C:\Program Files\VASCO\Identikey 3.1\bin\ikcommsoap.dll"/>
<DPX-Upload-Location type="string" data="C:\Program Files\VASCO\Identikey 3.1\dpx\"/>
<IP-Port type="unsigned" data="8888"/>
<SSL>
<Enabled type="bool" data="true"/>
<Server-Certificate type="string" data="C:\Program Files\VASCO\Identikey 3.1\bin\ikeypvk.pem"/>
<Private-Key-Password type="string" data="lnZvb2CyVFwB"/>
<CA-Certificate-Store type="string" data="C:\Program Files\VASCO\Identikey
3.1\bin\ikeycerts.pem"/>
<Client-Authentication-Method type="string" data="none"/>
<Reverify-Client-On-Reconnect type="bool" data="false"/>
</SSL>
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</SoapCommunicator>
<RadiusCommunicator>
<Enabled type="bool" data="true"/>
<Library-Path type="string" data="C:\Program Files\VASCO\Identikey 3.1\bin\ikcommradius.dll"/>
<Authentication-Port type="string" data="1812"/>
<Accounting-Port type="string" data="1813"/>
<Request-Cache>
<Max-Age type="unsigned" data="5"/>
<Max-Size type="unsigned" data="0"/>
<Clean-Threshold type="unsigned" data="200"/>
<Min-Clean-Interval type="unsigned" data="30"/>
</Request-Cache>
<Proxy-Cache>
<Max-Age type="unsigned" data="600"/>
<Max-Size type="unsigned" data="0"/>
<Clean-Threshold type="unsigned" data="200"/>
<Min-Clean-Interval type="unsigned" data="30"/>
</Proxy-Cache>
<BackEnd-Server-Status>
<Min-Retry-Interval type="unsigned" data="60"/>
<Max-Retry-Interval type="unsigned" data="900"/>
<Unavailability-Threshold type="unsigned" data="2"/>
</BackEnd-Server-Status>
</RadiusCommunicator>
</Communicators>
<Scenarios>
<ScenarioModule00>
<Enabled type="bool" data="true"/>
<Display-Name type="string" data="Authentication Scenario"/>
<Library-Path type="string" data="C:\Program Files\VASCO\Identikey 3.1\bin\ikscenauth.dll"/>
</ScenarioModule00>
<ScenarioModule01>
<Enabled type="bool" data="true"/>
<Display-Name type="string" data="Signature Validation Scenario"/>
<Library-Path type="string" data="C:\Program Files\VASCO\Identikey 3.1\bin\ikscensign.dll"/>
</ScenarioModule01>
<ScenarioModule02>
<Enabled type="bool" data="true"/>
<Display-Name type="string" data="Provisioning Scenario"/>
<Library-Path type="string" data="C:\Program Files\VASCO\Identikey 3.1\bin\ikscenprovision.dll"/>
<Reactivation>
<Min-Time-Before-Reactivation type="unsigned" data="1440"/>
<Max-Nbr-Attempts type="unsigned" data="3"/>
<Max-Nbr-Locations type="unsigned" data="5"/>
</Reactivation>
</ScenarioModule02>
<ScenarioModule03>
<Enabled type="bool" data="true"/>
<Display-Name type="string" data="Administration Scenario"/>
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<Library-Path type="string" data="C:\Program Files\VASCO\Identikey 3.1\bin\ikscenadmin.dll"/>
</ScenarioModule03>
<ScenarioModule04>
<Enabled type="bool" data="true"/>
<Display-Name type="string" data="Reporting Scenario"/>
<Library-Path type="string" data="C:\Program Files\VASCO\Identikey 3.1\bin\ikscenreport.dll"/>
<Report-Location type="string" data="C:\Program Files\VASCO\Identikey 3.1\reports\"/>
<Audit>
<Plug-ins>
<Plugin01 type="string" data="C:\Program Files\VASCO\Identikey 3.1\bin\dpauditodbc.dll"/>
</Plug-ins>
<Source type="string" data="utf8file"/>
<ODBC>
<DSN type="string" data="Identikey Server"/>
<Username type="string" data="digipass"/>
<Password type="string" data="P42KafzF5XLp_NOO7hzJ9co="/>
</ODBC>
<UTF8>
<Path type="string" data="C:\Program Files\VASCO\Identikey 3.1\log\"/>
<Extension type="string" data=".audit"/>
</UTF8>
</Audit>
</ScenarioModule04>
<ScenarioModule05>
<Enabled type="bool" data="true"/>
<Display-Name type="string" data="Audit Scenario"/>
<Library-Path type="string" data="C:\Program Files\VASCO\Identikey 3.1\bin\ikscenaudit.dll"/>
</ScenarioModule05>
<ScenarioModule06>
<Enabled type="bool" data="true"/>
<Display-Name type="string" data="Replication Scenario"/>
<Library-Path type="string" data="C:\Program Files\VASCO\Identikey 3.1\bin\ikscenrepl.dll"/>
</ScenarioModule06>
<ScenarioModule07>
<Enabled type="bool" data="true"/>
<Display-Name type="string" data="Configuration Scenario"/>
<Library-Path type="string" data="C:\Program Files\VASCO\Identikey 3.1\bin\ikscenconfig.dll"/>
<Config-File type="string" data="C:\Program Files\VASCO\Identikey 3.1\bin\identikeyconfig.xml"/>
<Audit-Path type="string" data="C:\Program Files\VASCO\Identikey 3.1\log\"/>
</ScenarioModule07>
</Scenarios>
</VASCO>
11.3.9.2 Linux Example Configuration File
<?xml version="1.0" ?>
- <VASCO>
- <Server-Config>
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<Server-Location type="string" data="10.2.10.100" />
</Server-Config>
<ProductInfo />
- <Tracing>
<Trace-Header type="unsigned" data="47" />
<Trace-Mask type="unsigned" data="0x3FFFFFFF" />
<Trace-File type="string" data="/var/vasco/identikey/ikeyserver.trace" />
</Tracing>
- <Encryption>
<Storage-Key type="string" data="" />
<Cipher-Name type="string" data="des_ede" />
<Cipher-Module type="string" data="" />
<Enable-Engine type="bool" data="false" />
<Engine-Module type="string" data="" />
<Engine-Parameters />
</Encryption>
<Storage>
<Storage-Engine type="string" data="ODBC" />
<ODBC>
<Library-Path type="string" data="/usr/lib/libikstorageodbc.so" />
<Load-Balancing type="bool" data="false" />
<Connection-Timeout type="unsigned" data="5000" />
- <Domain-Cache>
<Max-Age type="unsigned" data="900" />
<Max-Size type="unsigned" data="200" />
<Clean-Threshold type="unsigned" data="100" />
<Min-Clean-Interval type="unsigned" data="60" />
</Domain-Cache>
- <Data-Sources>
- <Data-Source00>
<Display-Name type="string" data="Identikey Server" />
<DSN type="string" data="identikey server" />
<Username type="string" data="digipass" />
<Password type="string" data="hXRzkAU8HIsQpKpelZwAT4k=" />
<Control-Table type="string" data="vdsControl" />
<Min-Reconnect-Interval type="unsigned" data="0" />
<Max-Reconnect-Interval type="unsigned" data="10" />
</Data-Source00>
</Data-Sources>
</ODBC>
</Storage>
- <VDPClient>
<MDC-IP type="string" data="127.0.0.1" />
<MDC-Port type="unsigned" data="20007" />
</VDPClient>
- <Replication>
<Library-Path type="string" data="/usr/lib/libikreplication.so" />
<Enabled type="bool" data="false" />
<Repl-Server type="string" data="10.2.10.100" />
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<Allow-Loopback type="bool" data="true" />
<Connection-Timeout type="unsigned" data="60" />
<Min-Reconnect-Interval type="unsigned" data="1" />
<Max-Reconnect-Interval type="unsigned" data="60" />
<Dead-Item-Cleanup-Threshold type="unsigned" data="60" />
- <Queue>
<File-Path type="string" data="/var/vasco/repldata/" />
<Max-Retry-Count type="unsigned" data="3" />
<Retry-Interval type="unsigned" data="60" />
<Max-File-Size type="unsigned" data="100" />
</Queue>
<Server-List />
</Replication>
- <Audit>
- <Libraries>
<ODBC type="string" data="/usr/lib/libdpauditodbc.so" />
<live type="string" data="/usr/lib/libdpauditlive.so" />
</Libraries>
- <Plugins>
- <Profile00>
<Enabled type="bool" data="true" />
<Type type="string" data="utf8file" />
<Display-Name type="string" data="Text File" />
<Fail-On-Error type="bool" data="false" />
<Unhandled-Only type="bool" data="false" />
<Error type="bool" data="true" />
<Warning type="bool" data="true" />
<Info type="bool" data="true" />
<Success type="bool" data="true" />
<Failure type="bool" data="true" />
- <Plugincfg>
<Log-File type="string" data="/var/vasco/identikey/ikeyserver{year}{month}.audit" />
<Keep-Open type="bool" data="true" />
<Use-GMT type="bool" data="false" />
<Allow-Newlines type="bool" data="false" />
</Plugincfg>
</Profile00>
- <Profile01>
<Enabled type="bool" data="true" />
<Type type="string" data="syslog" />
<Display-Name type="string" data="Linux Syslog (errors only)" />
<Fail-On-Error type="bool" data="false" />
<Unhandled-Only type="bool" data="false" />
<Error type="bool" data="true" />
<Warning type="bool" data="false" />
<Info type="bool" data="false" />
<Success type="bool" data="false" />
<Failure type="bool" data="false" />
- <Plugincfg>
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<Syslog-Facility type="string" data="local0" />
</Plugincfg>
</Profile01>
- <Profile02>
<Enabled type="bool" data="true" />
<Type type="string" data="syslog" />
<Display-Name type="string" data="Linux Syslog (fall-back)" />
<Fail-On-Error type="bool" data="true" />
<Unhandled-Only type="bool" data="true" />
<Error type="bool" data="true" />
<Warning type="bool" data="true" />
<Info type="bool" data="true" />
<Success type="bool" data="true" />
<Failure type="bool" data="true" />
- <Plugincfg>
<Syslog-Facility type="string" data="local0" />
</Plugincfg>
</Profile02>
- <Profile03>
<Enabled type="bool" data="true" />
<Type type="string" data="live" />
<Display-Name type="string" data="Live Audit Viewer" />
<Fail-On-Error type="bool" data="false" />
<Unhandled-Only type="bool" data="false" />
<Error type="bool" data="true" />
<Warning type="bool" data="true" />
<Info type="bool" data="true" />
<Success type="bool" data="true" />
<Failure type="bool" data="true" />
- <Plugincfg>
<IP-Address type="string" data="10.2.10.100" />
<Server-Port type="unsigned" data="20006" />
<Auth-Timeout type="unsigned" data="60" />
<Max-Connections type="unsigned" data="3" />
</Plugincfg>
</Profile03>
<Profile04>
<Display-Name type="string" data="odbc" />
<Type type="string" data="odbc" />
<Fail-On-Error type="bool" data="false" />
<Unhandled-Only type="bool" data="false" />
<Error type="bool" data="true" />
<Warning type="bool" data="true" />
<Info type="bool" data="true" />
<Success type="bool" data="true" />
<Failure type="bool" data="true" />
<Plugincfg>
<DSN type="string" data="identikey server" />
<Username type="string" data="digipass" />
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<Password type="string" data="vSMkx1JrS9xHUfpvDctsd_Y=" />
</Plugincfg>
<Enabled type="bool" data="true" />
</Profile04>
</Plugins>
</Audit>
<Component-Cache>
<Max-Age type="unsigned" data="900" />
<Max-Size type="unsigned" data="1000" />
<Clean-Threshold type="unsigned" data="800" />
<Min-Clean-Interval type="unsigned" data="60" />
</Component-Cache>
-<Policy-Cache>
<Max-Age type="unsigned" data="900" />
<Max-Size type="unsigned" data="200" />
<Clean-Threshold type="unsigned" data="100" />
<Min-Clean-Interval type="unsigned" data="60" />
</Policy-Cache>
<Challenge-Cache>
<Max-Age type="unsigned" data="60" />
<Max-Size type="unsigned" data="1200" />
<Clean-Threshold type="unsigned" data="1000" />
<Min-Clean-Interval type="unsigned" data="5" />
</Challenge-Cache>
<BackEnd-Cache>
<Max-Age type="unsigned" data="900" />
<Max-Size type="unsigned" data="200" />
<Clean-Threshold type="unsigned" data="100" />
<Min-Clean-Interval type="unsigned" data="60" />
</BackEnd-Cache>
<DPX-Cache>
<Max-Age type="unsigned" data="86400" />
<Max-Size type="unsigned" data="200" />
<Clean-Threshold type="unsigned" data="100" />
<Min-Clean-Interval type="unsigned" data="60" />
</DPX-Cache>
<Admin-Session-Cache>
<Max-Concurrent-Sessions type="unsigned" data="10" />
<Max-Session-Time type="unsigned" data="86400" />
<Session-Timeout type="unsigned" data="3600" />
</Admin-Session-Cache>
<Report-Cache>
<Max-Age type="unsigned" data="86400" />
<Max-Size type="unsigned" data="400" />
<Clean-Threshold type="unsigned" data="100" />
<Min-Clean-Interval type="unsigned" data="60" />
</Report-Cache>
<Task-Manager>
<Max-Workers type="unsigned" data="30" />
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</Task-Manager>
<BackEndAuthenticators>
<RADIUS>
<Enabled type="bool" data="true" />
<Library-Path type="string" data="/usr/lib/libikcommradius.so" />
</RADIUS>
<Engines />
</BackEndAuthenticators>
- <Communicators>
- <SealCommunicator>
<Enabled type="bool" data="false" />
<Library-Path type="string" data="/usr/lib/libikcommseal.so" />
<IP-Address type="string" data="10.2.10.100" />
<IP-Port type="unsigned" data="20003" />
<Require-Client-Component type="bool" data="false" />
</SealCommunicator>
- <SoapCommunicator>
<Enabled type="bool" data="true" />
<Library-Path type="string" data="/usr/lib/libikcommsoap.so" />
<DPX-Upload-Location type="string" data="/usr/share/vasco/identikey/dpx/" />
<IP-Port type="unsigned" data="8888" />
<SSL>
<Enabled type="bool" data="false" />
<Server-Certificate type="string" data="/etc/vasco/ikeypvk.pem" />
<Private-Key-Password type="string" data="LOeH9$Q5YOa0" />
<CA-Certificate-Store type="string" data="/etc/vasco/ikeycerts.pem" />
<Client-Authentication-Method type="string" data="none" />
<Reverify-Client-On-Reconnect type="bool" data="false" />
</SSL>
</SoapCommunicator>
<RadiusCommunicator>
<Enabled type="bool" data="true" />
<Library-Path type="string" data="/usr/lib/libikcommradius.so" />
<Authentication-Port type="string" data="1812" />
<Accounting-Port type="string" data="1813" />
<Request-Cache>
<Max-Age type="unsigned" data="5" />
<Max-Size type="unsigned" data="0" />
<Clean-Threshold type="unsigned" data="200" />
<Min-Clean-Interval type="unsigned" data="30" />
</Request-Cache>
<Proxy-Cache>
<Max-Age type="unsigned" data="99999999" />
<Max-Size type="unsigned" data="0" />
<Clean-Threshold type="unsigned" data="200" />
<Min-Clean-Interval type="unsigned" data="30" />
</Proxy-Cache>
</RadiusCommunicator>
</Communicators>
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<Scenarios>
<ScenarioModule00>
<Enabled type="bool" data="true" />
<Display-Name type="string" data="Authentication Scenario" />
<Library-Path type="string" data="/usr/lib/libikscenauth.so" />
</ScenarioModule00>
<ScenarioModule01>
<Enabled type="bool" data="true" />
<Display-Name type="string" data="Signature Validation Scenario" />
<Library-Path type="string" data="/usr/lib/libikscensign.so" />
</ScenarioModule01>
<ScenarioModule02>
<Enabled type="bool" data="true" />
<Display-Name type="string" data="Provisioning Scenario" />
<Library-Path type="string" data="/usr/lib/libikscenprovision.so" />
- <Reactivation>
<Min-Time-Before-Reactivation type="unsigned" data="1440" />
<Max-Nbr-Attempts type="unsigned" data="3" />
<Max-Nbr-Locations type="unsigned" data="5" />
</Reactivation>
</ScenarioModule02>
<ScenarioModule03>
<Enabled type="bool" data="true" />
<Display-Name type="string" data="Administration Scenario" />
<Library-Path type="string" data="/usr/lib/libikscenadmin.so" />
</ScenarioModule03>
<ScenarioModule04>
<Enabled type="bool" data="true" />
<Display-Name type="string" data="Reporting Scenario" />
<Library-Path type="string" data="/usr/lib/libikscenreport.so" />
<Report-Location type="string" data="/usr/share/vasco/identikey/reports/" />
<Audit>
<Plug-ins>
<Plugin01 type="string" data="/usr/lib/libdpauditodbc.so" />
</Plug-ins>
<Source type="string" data="utf8file" />
<ODBC>
<Username type="string" data="test" />
<Password type="string" data="O9jfPKmQsCe8TkQkdQ1H8Zs=" />
<DSN type="string" data="postgres" />
</ODBC>
<UTF8>
<Path type="string" data="/var/vasco/identikey/" />
<Extension type="string" data=".audit" />
</UTF8>
</Audit>
</ScenarioModule04>
<ScenarioModule05>
<Enabled type="bool" data="true" />
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<Display-Name type="string" data="Audit Scenario" />
<Library-Path type="string" data="/usr/lib/libikscenaudit.so" />
</ScenarioModule05>
<ScenarioModule06>
<Enabled type="bool" data="true" />
<Display-Name type="string" data="Replication Scenario" />
<Library-Path type="string" data="/usr/lib/libikscenrepl.so" />
</ScenarioModule06>
</Scenarios>
</VASCO>
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11.4
Command Line Options
The Identikey Server is started via a single executable file named ikeyserver.exe (Windows) or ikeyserver (Linux).
This command is rarely executed by the Administrator as it is automatically executed when the server on which
Identikey Server has been installed is started up. The Identikey Server is started via an operating system specific framework used to start and stop services (Windows) or daemons (Linux).
Command line options can be used to override the Identikey Server configuration file and run Identikey Server with a custom configuration file.
11.4.1 Windows Service Control Manager
Under Windows the Identikey Server is started using the Windows Service Control Manager (SCM). The SCM allows services to be started, stopped, and paused. The SCM also allows the passing of command line parameters. The SCM is accessed via the Services icon on the control panel. Command line parameters may be passed to the Identikey Server service by double-clicking on the Identikey Server service in the services window and then entering the parameters in the Start Parameters field under the General tab.
11.4.2 Linux Runtime Configuration
Under Linux the Identikey Server is started as a Daemon by the invocation of a Linux shell script that is run automatically as part of the Linux runtime configuration framework. All runtime configuration scripts allow daemons to be started, stopped and paused. Command line parameters may be specified by modifying the runtime confugration script for the intended daemon.
11.4.3 Running Identikey Server with Command Line Options
11.4.3.1 Command Line Option flags
Issuing the command ' ikeyserver –help ' either in a Windows command line instance or under a Linux shell prompt will display the following:
Flags:
-d, --debug Run Identikey Server in debug mode
-h, --help Display this help message
-c, --config=CONFIG_FILENAME Optional argument used to override the configuration file which is used by the
Identikey Server.
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Note
The Configuration GUI will only modify the default configuration file. If the Identikey Server has been started using an alternate configuration file, its configuration settings can only be altered by editing the file in a text editor.
11.4.3.2 Windows
To run Identikey Server with command line options Identikey Server will have to be run in debug mode. This allows the Identikey Server executable to be run from the Windows command line. To run Identikey Server in debug mode, follow the instructions above in
Windows Service Control Manager
pass the command line parameter -d to the Windows service.
11.4.3.3 Linux
Under Linux it is not mandatory that the Identikey Server is run under the debug mode when it is invoked from the command line.
11.5
Identikey Server Web Administration Configuration
Configuration may be performed via the Identikey Server Web Administration. Click on the System tab for a drop down menu. Use the Web Administration Online Help for detailed on each page.
11.5.1 List
Select the List menu item to display a list of Identikey Servers.
11.5.1.1 Location
The Location setting contains the licensed IP address for the Identikey Server. The Identikey Server uses this IP address to listen for SOAP and RADIUS requests. There must be an Identikey Server component record with this
Location, containing a valid License Key. The component location is carried forward to the Communication
Protocols pages.
Click the Location to change the IP address for the Identikey Server and the base policy.
Click Edit on the Summary tab to change the policy ID. Click the License tab to change the license details.
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11.5.1.2 Identikey Server Name
Clicking on the Identikey Server Name will allow changes to the following settings:
Policy
User
Digipass
Challenge
Virtual Digipass
Digipass Control Parameters
11.5.2 Add Identikey Server
Use this tab to add another Identikey Server.
11.5.3 Server Status
11.5.3.1 Replication
Use this tab to get the Replication Status of nominated Identikey Servers.
11.5.3.2 Admin Session
Use this tab to manage Administration sessions.
11.5.4 Server Configuration
The tabs shown when you click on Server Configuration correspond to the headings in
The tabs comprise:
General
Audit
Amend the Audit Settings.
Storage
Communicators
Replication
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Scenarios
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11.6
Web Administration Setup Tool
Identikey Server Configuration Settings
11.6.1 Overview
The Web Administration Setup Tool is a Java application that allows the management of Identikey Server connections and SSL certificate usage in the Administration Web Interface. Java Runtime Environment is required in order to run this tool.
The Web Administration Setup Tool stores its information using the Java preferences API. On Windows, it uses the
Windows registry. On Linux, it uses the running user's file system, and is stored in the java/.userPrefs directory.
User Account
The user that runs the web server application should be the same user running the Web Administration Setup Tool under Linux, otherwise changes will not be reconciled in the Administration Web Interface.
Note
Any changes made with the Web Administration Setup Tool will not take effect until the
Administration Web Interface and the web server application have been restarted.
11.6.2 Running the Application
Windows
1.
Open a command prompt.
2.
Navigate to the directory in which the Java executable is located.
3.
Enter the following command: java -jar admintool.jar
Linux
1.
Open a command prompt.
2.
Enter the following commands: vds_chroot <install dir> /bin/bash java -jar admintool.jar
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Note
The vds_chroot command will enter you into the chroot environment. This is necessary for all
Setup Tool commands.
To exit the chroot environment, enter: exit
11.6.3 Available Commands
The commands should be in the following format: java -jar admintool.jar <command> [options]
The following commands are available:
Setup Tool Command
autoadd <name> <url> <certificate archive> <password> <connection limit>
<connection timeout> server list server add <name> <url>
<connection_timeout> <connection limit> server delete <name> server default <name> server localaddress <name> <local address> certificate list certificate list <certificate archive>
<passphrase> certificate add <certificate archive>
<passphrase> <certificate file> <name> certificate delete <certificate archive>
<passphrase> <name> certificate delete <certificate archive>
<passphrase>
Explanation
Creates a new Identikey Server connection for the Administration Web
Interface.
If a certificate archive and password is specified, the Identikey Server's SSL certificate will be added to it. If no certificate archive is specified, it will be added to the existing keystore.
A connection limit (number of concurrent connections to allow) and connection timeout may also be specified.
List the available Identikey SOAP servers
Add a new Identikey Server connection.
A connection limit (number of concurrent connections to allow) and connection timeout may also be specified.
Remove an existing Identikey Server
Set the specified Identikey SOAP server as the default
Specify a local IP address to specify when connecting to the provided server name.
Displays the list of certificate alias which are in the used certificate archive
Displays the list of certificate alias which are in the specifiedcertificate archive (opened using the specified passphrase)
Installs the certificate into an existing or new certificate archive using the provided passphrase and alias the certificate using the provided name.
Removes the certificate with the specified alias from the provided
Removes the certificate with the default alias "IdentikeyServer" certificate archive using the provided password.
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Setup Tool Command
autoadd <name> <url> <certificate archive> <passphrase>
11.6.4 Command Usage Examples
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Explanation
Combines the functionality of the server add and certificate add commands and automates the retrieval of the certificate from the Identikey Server.
11.6.4.1 Adding an Identikey Server and SSL Certificate
The following command will add an Identikey Server and add the Identikey Server's certificate to the keystore: java -jar admintool.jar autoadd <name> <url> <keystore location> <keystore password> where <name> is the display name of the Identikey Server, <url> is the address and port number of the Identikey
Server, <keystore location> is the location and file name of the keystore and <keystore password> is the password on the keystore.
Example
java -jar admintool.jar autoadd IKServer1 https://192.168.1.1:8888 etc/vasco/keystore.jks password1 will create a new Identikey Server record which will be displayed in the Web Administration application using the name “IKServer1” and will connect to the Identikey SOAP communicator using http – using SSL - at address
192.168.1.1 and port 8888. It will add the Identikey Server's SSL certificate to the keystore specified.
NOTE
Protocol strings must be provided (http or https for SSL connections).
Server creation can be verified by running the following command: java -jar admintool.jar server list which will display the current list of servers.
NOTE
The server name and url must both be unique. Attempting to add another server with a different name and the same url will fail. Adding a server with the same name and different url will overwrite the existing entry for the Identikey Server of that name.
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11.6.4.2 Adding an Identikey Server
The following command will add an Identikey Server only, without adding a certificate to the keystore: java -jar admintool.jar server add <name> <url> where <name> is the display name of the Identikey Server and <url> is the address and port number of the
Identikey Server.
Example
java -jar admintool.jar server add IKServer1 http://192.168.1.1:8888 will create a new Identikey Server record which will be displayed in the Web Administration application using the name “IKServer1” and will connect to the Identikey SOAP communicator using http at address 192.168.1.1 and port 8888.
11.6.4.3 Adding an SSL Certificate
To connect to an Identikey Server which is using an SSL connection, the server's certificate must be added to the
Web Administration application's certificate archive. If this is not done while adding an Identikey Server using the autoadd command, it can be done by executing the
The certificate used by the Identikey Server is usually created with the filename “ikeycerts.pem” and located in :
Windows - <install dir>\vasco\Identikey Server\bin
Linux - <install dir>/etc/vasco
To add this certificate to the Web Administration application's certificate archive, run the following command: java -jar admintool.jar certificate add <archive location> <password>
<certificate location> where <archive location> is the file path and name of the certificate archive, <password> is the certificate archive password and <certificate location> is the file path and name of the SSL certificate to add to the certificate archive.
Example
java -jar admintool.jar certificate add /etc/vasco/keystore.jks password1
/etc/vasco/ikeycerts.pem
or java -jar admintool.jar certificate add <install dir>\vasco\Identikey
Server\bin\keystore.jks password1 <install dir>\vasco\Identikey
Server\bin\ikeycerts.pem
will add the ikeycerts.pem
certificate to the specified certificate archive keystore.jks
, using the certificate archive password password1 .
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NOTE
Ensure that the connection url to the server is updated - https should be used rather than http.
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11.7
Message Delivery Component Configuration
Identikey Server Configuration Settings
11.7.1 Required Information
To configure gateway settings you will need:
Gateway details:
Protocol to use in connecting to the gateway.
An address string and port to use in connecting to the gateway.
The path and filename of a certificate file, if required.
The required Query String.
The Query Method (GET or POST) required by the gateway.
OR
A customized configuration file ordered from your VASCO supplier. This will need to be imported using the
Configuration GUI.
Username and password for the gateway account.
11.7.2 MDC Configuration GUI
A Graphical User Interface (GUI) is available for use in configuring the MDC in Windows installations. To open the
MDC Configuration GUI, click on the Start Button and select Programs -> VASCO -> Identikey Server -> Virtual
Digipass MDC Configuration.
Note
The MDC must be restarted after any change is made in the Configuration GUI or configuration file.
If using the MDC on a Linux system, the configuration file can be found in etc/vasco/mdcconfig.xml.
11.7.2.1 Modify Gateway Account Login Details
The MDC needs a Username and password for the gateway in order to send text messages through it. Modify the
Username if needed and change the Password and Confirm Password fields if required. The Password and Confirm
Password fields must contain identical data.
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11.7.2.2 Configure Internet Connection Details
Enable or disable the use of an HTTP Proxy and enter details if required.
1.
Enable or disable the use of the HTTP Proxy by ticking or clearing the Use HTTP Proxy checkbox.
2.
If required, enter an IP address, port and timeout for the HTTP Proxy.
3.
Enter a maximum number of internet connections to allow in the Max. Connections field.
11.7.2.3 Configure Tracing
The MDC makes use of a trace file to record information about events that occur on the system, for use in troubleshooting. This could include generic information, changing conditions, or problems and errors that have been encountered.
The level of tracing that the MDC employs depends on its configuration settings.
Caution
Enabling Full Tracing should only be done for troubleshooting purposes. There are no limits set on the size of the tracing file, so if the option is left on too long on a high-load system the file may dramatically slow down or crash Windows, due to excessive I/O or filling up the hard drive.
This is not highly likely for MDC, but should be considered.
Because there are no size limitations set on the trace file, it is not recommended that you have tracing permanently enabled. If your system is set up with Basic Tracing always enabled, ensure that the file size does not cause problems by deleting or archiving it whenever it gets too large.
Basic tracing includes:
Critical error/warning messages [CRITC]
Major error/warning messages [MAJOR]
Minor error/warning messages [MINOR]
Configuration messages [CONFG]
Full tracing includes:
Critical error/warning messages [CRITC]
Major error/warning messages [MAJOR]
Minor error/warning messages [MINOR]
Configuration messages [CONFG]
Informational messages [INFOR]
Data tracing messages [DATA]
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Debugging messages (useful for support purposes) [DEBUG]
Security messages, messages that may contain security sensitive data [SECUR]
Turn Tracing On or Off
1.
Select a Tracing option.
2.
If you have selected Basic Tracing or Full Tracing, enter a path and filename for the tracing file into the File
Name field.
The file path entered must be the full absolute path.
Note
If the File Name field is left blank or the file path does not exist, the MDC will not output tracing.
If the file does exist, tracing will be appended to the file. If it does not exist, it will be created.
11.7.2.4 Import HTTP Gateway settings
Import a customized configuration file ordered from your VASCO supplier, containing the configuration details for your gateway needed by the MDC.
1.
Click on the Gateway Settings tab.
2.
Enter a name for the gateway.
3.
Click on Import Settings.
4.
Select a file from the
Browse window.
5.
Click on OK.
The import progress will be displayed.
6.
Click on OK.
11.7.2.5 Edit Advanced Settings
1.
Click on the Gateway Settings tab.
2.
Ensure that the Edit Advanced Settings checkbox is ticked.
3.
Select a protocol to use in connecting to the gateway from the Protocol drop down list (typically HTTP).
4.
Enter an address string to use in connecting to the gateway in the Address field.
5.
Enter a port in the Port field (typically 80 for HTTP connections).
6.
Enter the path and filename of a certificate file if required.
7.
Modify the Query String field if required.
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Example Query String:
username=[acc_user]&password=[acc_pwd]&device=[otp_dest]&network=tgsm&message=[otp_msg]
8.
Select a Query Method according to what the gateway requires (typically POST).
11.7.2.6 Export HTTP Gateway settings
Once you have entered the necessary gateway configuration information into the Configuration GUI, you may wish
to export the settings into a file for backup purposes or to transfer to another server.
1.
Click on the
Gateway Settings tab.
2.
Ensure that the Edit Advanced Settings checkbox is ticked.
3.
Click on Export Settings.
4.
Select a directory from the Browse window.
5.
Enter a filename.
6.
Click on OK.
The export progress will be displayed.
11.7.2.7 Gateway Result Pages
A result page is returned by the gateway service when a text message is submitted by the GET or POST methods.
This page would normally be a HTML formatted page containing specific error codes and/or additional messages for success/failure.
Three types of result messages are generally categorized as:
Information
Success of message delivery (the message has been accepted by the server)
Warning
The submission/delivery failed, but it is most likely a specific error only affecting this User. The User’s login will fail on the first step. Possible causes are:
Phone number invalid
Temporary gateway failure
Error
Error(s) occurred while attempting delivery. This means that the delivery failed for a particular User, but the error might be affecting all Users. In this case, the User’s login will fail immediately. Possible such errors are:
Account data incorrect (Account User or password wrong)
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Account credit expired (for a pre-paid gateway account)
Communication error with gateway (network error)
Other permanent gateway errors
Audit Console Logging
A gateway result page can be recognized by key words and phrases, and an alternate message created for logging to the audit console whenever the result is received. Variables can be extracted from the result page and used in the log message to provide extra information.
Result Page Rules
The result page rule patterns use the following syntax:
<FixedText1> [Var-Name1] <FixedText2> [] <FixedText3> [Var-Name2] …
Where the template is constructed in the following way:
<FixedTextx>: a character string which must be matched in the page returned by the gateway. Note that multiple <FixedTextx> can appear in a single template, but they must not be overlapping. Matching is casesensitive.
[]: Omits a variable part of the result page between two <FixedText> segments, when matching a template.
This can be useful to ignore arbitrary data or time/date data in the returned web page.
[Var-Namex]: Describes a segment of the result page between two <FixedText> segments or at the end of the result page, which will be written to a variable. Usually this will be data that can provide more detailed information why a particular message submission has failed. The variable name inside the [] brackets can then be used as part of the audit message template to create a meaningful message.
Example
If the server returns the following result page
“<b>Submission successful at 10:00, 11/11/02, status: 00 - message delivery in progress.</b>” for successful transmission, or
<b>“Submission unsuccessful at 10:05, 11/11/02, status: 47 – number too short”</b> for an unsuccessful submission, then the following result page rules can be configured:
Message Rule Name:
Message Rule Pattern:
Variables retrieved:
Message Rule Name:
Success successful at [DateTime], status: [Status] – [Message]</b>
DateTimeStatusMessage
Warning
Message Rule Pattern:
Variables retrieved:
Message Rule Name:
Message Rule Pattern: unsuccessful at [DateTime], status: 47 – [Message]</b>
DateTimeMessage
Error unsuccessful at [DateTime], status: [status] – [Message]</b>
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Variables retrieved: DateTimeStatusMessage
No Match Available If no Rule matches a Result page returned, an error will be logged to the Audit Console, reporting that the result page returned from the gateway could not be matched.
Ordering Rules
The order of the result page template in the configuration data can be used to match more specific messages first and finally catch any “other” message, which the gateway might send.
Audit message template
Once a result page template a matched, a corresponding audit message is constructed with the variables retrieved from the result page rule.
The message template will use the following syntax:
<FixedText1> [VAR-Name1] <FixedText3> [Var-Name2] …
<FixedTextx>: a character string which will appear literally in the constructed audit message.
[Var-Namex]: Variable which is derived from the matched variables from the corresponding result page template.
The following variables are predefined and can be used in the audit message template:
Table 60: MDC Audit Message Variables
[otp_dest]
[otp_msg]
[acc_user]
[acc_pwd]
[Username]
The destination address (a mobile phone number) the OTP was sent to.
The message that was submitted. This variable will also contain the OTP, so should not be used for the construction of audit messages.
Account name for the gateway.Not recommended for use in audit messages.
Account password for the gateway.Not recommended for use in audit messages.
the User ID of the User requesting the OTP
Examples of variable use:
Insufficient credit on account [acc_user] when sending to [username]
Message not sent to User "[Username]"/[otp_dest]. Gateway reported: [message]
Modify a Gateway Result Message Rule
Ensure that the Edit Advanced Settings checkbox on the Gateway Settings tab is ticked.
1.
Click on the
Gateway Results tab.
2.
Select a Rule to modify.
3.
Click on Edit.
4.
Make any required changes.
5.
Click on OK.
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Add a Gateway Result Message Rule
1.
Click on the Gateway Results tab.
2.
Click on Add.
3.
Enter a descriptive name for the Rule in the Description field.
4.
Enter the full text or a partial match of the text displayed by the gateway in the Matching Pattern field.
5.
Select an Audit Message Level for the Rule.
Each level of message will be displayed with a different color background in the Audit Console.
Info – normal
Warning – yellow
Error – red
6.
Enter the message text you wish the User to see into the Message Text field.
7.
Click on OK.
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11.7.3 MDC Configuration File
The MDC Configuration GUI writes to an .xml file named MDCConfig.xml in the install\bin (Windows) or etc/vasco
(Linux) directory. It is possible to edit this file directly instead of using the MDC Configuration GUI.
Example Configuration File
<?xml version="1.0"?>
<VASCO>
<Tracing>
<Trace-Header type="unsigned" data="31"/>
<Trace-Mask type="unsigned" data="0x00000000"/>
<Trace-File type="string" data="C:\Program Files\VASCO\Identikey 3.0\Log\mdc.trace"/>
</Tracing>
<Gateway>
<Description type="string" data="Default"/>
<HTTPMethod type="string" data="POST"/>
<URL type="string" data=" https://www.url.com
"/>
<HTTPQuery type="string" data="username=[acc_user]&password=[acc_pwd]&device=[otp_dest]&network=tgsm&am p;message=[otp_msg]"/>
<Timeout type="unsigned" data="5"/>
<ProxyIP type="string" data=""/>
<ProxyPort type="unsigned" data="0"/>
<MaxConnections type="unsigned" data="10"/>
<Port type="unsigned" data="443"/>
<Protocol type="string" data="HTTPS"/>
<CertFile type="string" data="C:\Program Files\VASCO\Identikey 3.0\Bin\curl-ca-bundle.crt"/>
</Gateway>
<Gateway-Acct>
<Username type="string" data="user"/>
<Password type="string" data="pass"/>
</Gateway-Acct>
<!-- These results are for the first gateway -->
<Result01>
<Name type="string" data="Success Message"/>
<Pagematch type="string" data="message has been sent[]Sent to [number]."/>
<MsgType type="unsigned" data="0"/>
<Message type="string" data="Message successfully sent to [username]/[number]"/>
</Result01>
<Result02>
<Name type="string" data="Failure Message"/>
<Pagematch type="string" data="<font color=red><b>[message]</b>"/>
<MsgType type="unsigned" data="1"/>
<Message type="string" data="Message not sent to user '[username]'/[otp_dest]. Gateway reported:
[message]"/>
</Result02>
<Result03>
<Name type="string" data="Malformed Query string"/>
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<Pagematch type="string" data="(404)"/>
<MsgType type="unsigned" data="2"/>
<Message type="string" data="Query string is incorrect. 404 Page not found."/>
</Result03>
</VASCO>
Caution
The configuration file is UTF8 encoded. Non-UTF8 encoded characters should not be added to the configuration file, or it will not load.
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11.7.4 Configuration Settings
The table below lists the options, their default values, and a brief explanation of each.
Table 61: Message Delivery Component Configuration Settings
Option Name Config. GUI
Field
Default Value
General tab
Gateway/
ProxyIP
Proxy IP <Empty>
Gateway/
ProxyPort
Gateway/
Timeout
Gateway/
MaxConnections
Tracing/
TraceFile
Tracing/
TraceMask
Proxy Timeout 30
Max
Connections
File Name
Tracing
10
<None>
0
Gateway-Acnt/
Username
Gateway/
HTTPMethod
Port
(General tab)Username
Gateway-Acnt/
Password
(General tab)Password &
Confirm
Password
Gateway Settings tab
Gateway/
Description
Gateway Name
<required parameter>
Query Method POST
Gateway/ URL Protocol and
Address
<None>
<required parameter>
<required parameter>
Notes
IP address of the HTTP proxy used by the MDC to contact the HTTP gateway. This can be used when the firewall settings do not allow a direct connection.Empty - no proxy being used. Data type: String with valid IP4 address
Port number to contact the HTTP proxy on.Must be supplied if the
ProxyIP setting is used. Data type: Integer with valid Port address (1-
65535)
Time in seconds that the MDC will wait on a response from the
HTTP/gateway. Data type: integer
Maximum allowed number of concurrent connections to the HTTP gateway. Data type: Integer (1-100)
The file that tracing output should be written to using the absolute path and file name. Data type: String
The tracemask specifies how much tracing is done.
0 – no tracing
1 – basic tracing
2 – full tracing
Data type: Integer
Sets the account Username the HTTP gateway. The given value will be used as content for the variable [acc_User] in the query string. Data type: String
Sets the account password the HTTP gateway. The given value will be used as content for the variable [acc_pwd] in the query string. Data type: String
This is an informational field, naming or describing the HTTP gateway.
It can be set to provide a description for a particular service, but is ignored by the MDC. Data type: String
Designates either the GET or POST method for use in transferring account and message data to the HTTP/HTTPS gateway. Data type:
String (“GET” or “POST”)
Required parameter.Sets the URL to the HTTP gateway. The address should not contain any variables, but is should contain the protocol
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Option Name Config. GUI
Field
Default Value
Gateway/
HTTPQuery
Gateway/
CertFile
Query String <required parameter>
Certificate File .\curl-cabundle.crt
Notes
identifier. Note: the protocol identifier of “https://” can be used to
SSL-encrypt the link between the MDC and the HTTP gateway. In this case it is required to specify a filename where the server certificates can be found. Data type: String
Required parameter.Defines the query string which will be submitted to the http server, either using POST or GET (as specified by HttpGw-
Method). This string must contain all required variables that are expected by the HTTP gateway. Contained in the query string must be the following parameters which will be set by the MDC before submitting the query:
[acc_user] specifies the account name for the gateway which will be used to submit the information§
[acc_pwd]password for the gateway account specified by the
[Username] parameters§
[otp_msg]specifies the part of the query string, where the OTP message will be substituted§
[otp_dest]specifies the part of the query string, where the destination for the OTP (usually the mobile phone number) will be substituted.The query string should also incorporate any other parameters which might be expected by the gateway.
Example:<Query type=”string” data=”UN=[Username]&PW=[password]&TY=T&NB=[destination]&M
E=[message]&FL=F&ON=FromVM&TM=Y”/>
Data type: String
When using the HTTPS protocol, the server certificate file is used to authenticate the message gateway and to derive the data encryption keys. It can contain either one or multiple server certificates.The file needs to be PEM-encoded,X.509 compliant certificate.It can be created by exporting the required Root CA from any browser (eg.
Internet Explorer) using the base-64 format - equivalent to PEM. Data type: String
Gateway Results tab
Results/
Resultnn/ Name
Results/
Resultnn/
Pagematch
Description
Matching
Pattern
Results/
Resultnn/
MsgType
<Empty>
Audit Message
Level
2
<required parameter>
Name of this entry, as displayed by the MDC Configuration GUI. This field has no functional meaning. Data type: String
Result Page Template to match the result page returned by the HTTP service. If this template is matched, the corresponding audit message is composed and returned to the Identikey Server Audit message.
Data type: String
Type of message to appear in the audit log:
0 INFO – informational message (login on)
1 WARNING – warning message (login fails)
2 ERROR – error message (login fails)
Data type: Integer (0-2)
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Option Name Config. GUI
Field
Default Value
Results/
Resultnn/
Message
Message Text <required parameter>
Notes
Audit Message Template for the message to be compiled and sent back to the Identikey Server. The message is returned as Information,
Warning or Error, depending on the MsgType parameter in the same section. Includes [variable] options. Data type: String
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11.8
Digipass TCL Command Line Utility
The Digipass Command Line Utility uses an xml file to store necessary configuration settings. This file can be found at <install directory>\Bin\dpadmincmd.xml (Windows) or /etc/vasco/dpadmincmd.xml (Linux).
If the TCL Command Line Utility is being used on the server machine, the xml file will be created by the wizard. If the TCL Command Line Utility is not being used on the server machine, you will have to create the XML file using the template provided at <install directory>\Bin\dpadmincmd.tmpl (Windows) or /etc/vasco/dpadmincmd.tmpl
(Linux), and replace: the trace file the local address connection 00 - the IP address of the remote server
11.8.1 Sample Configuration File
<VASCO>
<Silent-Mode type="bool" data="false" />
<Tracing>
<Trace-Header type="unsigned" data="15" />
<Trace-Mask type="unsigned" data="0x00000000" />
<Trace-File type="string" data="C:\Program Files\VASCO\Identikey 3.0\log\dpadmincmd.trace" />
</Tracing>
<AAL3>
<Library-Path type="string" data="C:\Program Files\VASCO\Identikey 3.0\bin\ikaal3seal.dll" />
<SEAL>
<Local-Address type="string" data="10.2.1.153" />
<Connection-List>
<Connection00>
<Address type="string" data="10.2.1.153" />
Port type="unsigned" data="20003" />
<Server-Type type="string" data="primary" />
<Nr-Connections type="unsigned" data="5" />
</Connection00>
</Connection-List>
</SEAL>
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</AAL3>
<Audit>
<Plugins />
</VASCO>
</Audit>
Identikey Server Configuration Settings
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12 Identikey Server Advanced Setup
Identikey Server Advanced Setup
12.1
Create Organizational Structure
The creation of the organizational structure is only applicable where Identikey Server uses an ODBC database as its data store. If it uses Active Directory, it will utilise the existing Active Directory organizational structure.
12.1.1 Domains
Domains can be used to divide administration between specific organizational divisions, where some administrators should only have access to a single group of users rather than all. They may mirror actual domains in the corporate network.
Master Domain
Identikey Server installation creates a master domain – named Master by default – in the data store. This domain can be used to allow global administration and store unallocated Digipass records. Any administrators whose
Digipass User record is in the Master Domain may act as global administrators.
12.1.1.2 Create a New Domain
Pre-requisites
The global administrator account used for this process must have at least these privileges:
Admin Logon
Access Data in all domains
Create domain
View domain
Instructions
1.
Log on to the Administration Web Interface with a global administrator account.
2.
Click on Organization-> Add domain
3.
Enter a Domain name.
4.
If desired, enter a description for the domain.
5.
Click on Create.
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12.1.2 Organizational Units
Identikey Server Advanced Setup
12.1.2.1 Create an Organizational Unit
Org units in IK3.1 are mainly used to organize users and Digipass.
To create an org unit in a domain:
1.
Open the Administration Web Interface.
2.
Click on Organization->List
3.
Locate the domain in which to place the organizational unit.
4.
View details of the selected domain
5.
Click on Add Org. Unit
6.
Enter a name for the organizational unit.
7.
Select a parent organizational unit, if applicable. This will locate the new organizational unit as a child of the selected one.
8.
If desired, enter a description for the new organizational unit.
9.
Click on Create.
12.1.3 Administrators
There are two basic types of administrators.
Global administrators
Global administrators are not restricted by domain, and can read and/or write data regardless of the domain to which it belongs.
Delegated administrators
This type of administrator is restricted to administration of data in the domain in which the account is located.
12.1.3.1 Create a Delegated Administrator
This task implies defining and assigning for each of the newly added domains an admin user who will perform user and Digipass administration. In case of delegated administration, administration will be performed by a domain specific administrator. A domain specific admin user will be part of his domain.
For each domain, an administrator has to be created and administrative rights assigned.
To create an admin user:
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1.
Open the Administration Web Interface.
2.
Go to Users -> Create
3.
Enter a User ID and domain for the administrator. They will be restricted to User and Digipass administration in this domain.
4.
Click on Create.
5.
Click on the Click here to manage link.
6.
Click on Admin Privileges.
7.
Click on Edit.
8.
Assign the necessary user and Digipass admin privileges by selecting the privilege name and clicking the > button.
9.
When complete, click on Save.
12.1.3.2 Create a Global Administrator
Global administrator accounts are created in the master domain, and the administrative privileges assigned them apply throughout all domains. To create a global administrator:
1.
Open the Administration Web Interface.
2.
Click on Users -> Create
3.
Enter a User ID for the administrator.
4.
Enter the name of the master domain (default master domain is Master).
5.
Click on Create.
6.
Click on the Click here to manage link.
7.
Click on
Admin Privileges.
8.
Click on Edit.
9.
Assign the necessary user and Digipass admin privileges by selecting the privilege name and clicking the > button.
10.
When complete, click on
Save.
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12.2
How To Set Up Virtual Digipass
Identikey Server Advanced Setup
12.2.1 Pre-requisites
Reading
It is recommended that you read the following topics before starting this process:
Types of Digipass topic in the Introduction section of the Product Guide
Virtual Digipass Implementation Considerations topic in the Digipass section of the Product Guide
Select Virtual Digipass Options
There are three basic options available when implementing Virtual Digipass with Identikey Server:
Primary Virtual Digipass only
Backup Virtual Digipass, in conjunction with hardware or software Digipass
Combination of Primary and Backup Virtual Digipass
12.2.2 Import Virtual Digipass records
You will receive Primary Virtual Digipass records in a .dpx file, with a DPX File Key, as you would receive with normal Digipass records. Import them as you would normal Digipass records.
Backup Virtual Digipass do not have records of their own. Information on Backup Virtual Digipass is contained in the record for the Digipass which is being supplemented by the Backup Virtual Digipass.
12.2.3 Set Up SMS Gateway
MDC Access
If required, configure an ID and password for the Message Delivery Component to use when passing text messages to the SMS Gateway.
12.2.4 Set Up Message Delivery Component
Installation
See the relevant Installation Guide (Windows or Linux) for instructions on installing the Message Delivery
Component.
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MDC Configuration
For instructions on configuring the Message Delivery Component to work with Identikey Server and the SMS
Gateway, see
Message Delivery Component Configuration .
12.2.5 Configure Identikey Server
If the Message Delivery Component is installed on a different machine to the Identikey Server, the Identikey Server must be configured with the connection details. To do this, open the configuration file - identikeyconfig.xml - and find the VDPClient details. Edit the MDC-IPAddress and MDC-Port settings.
12.2.6 Edit Identikey Server Policy
You may need to read the Policy information in the Product Guide before following these instructions.
12.2.6.1 Primary Virtual Digipass
Set Up Policy
1.
Open the Administration Web Interface .
2.
Click on Policy -> List.
3.
Select the Policy in which you wish to enable the use of Virtual Digipass.
4.
Click on the Virtual Digipass tab.
5.
Click Edit.
6.
Find the Primary Virtual Digipass section.
7.
Select one of the following options as the Request Method::
Keyword – User enters the Request Keyword into the password field.
Password - User enters their static password only into the password field.
KeywordPassword – User enters the Request Keyword, followed by their static password, into the password field.
PasswordKeyword - User enters their static password, followed by the Request Keyword, into the password field.
8.
If you have selected an option which includes the use of a Request Keyword, enter it in the PVDP Request
Keyword field.
9.
Click on Save.
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12.2.6.2 Backup Virtual Digipass
Permitted, Not Mandatory
1.
Open the Administration Web Interface .
2.
Click on Policy -> List.
3.
Select the Policy in which you wish to enable the use of Virtual Digipass.
4.
Click Edit.
5.
Click on the Virtual Digipass tab.
6.
Find the Backup Virtual Digipass section.
7.
Select Yes – Permitted from the Enable Backup VDP drop down list.
8.
If desired, enter a maximum number of uses. This will be calculated for each person using a Backup Virtual
Digipass.
9.
Click on Save.
Permitted, Not Mandatory, Time-Limited
1.
Open the Administration Web Interface .
2.
Click on Policy -> List.
3.
Select the Policy in which you wish to enable the use of Virtual Digipass.
4.
Click Edit.
5.
Click on the Virtual Digipass tab.
6.
Find the Backup Virtual Digipass section.
7.
Select Yes – Time Limited from the Enable Backup VDP drop down list.
8.
Enter a time limit (in days) into the Time Limit field. At the end of this time period – calculated from their first use - the User will no longer be permitted to use a Backup Virtual Digipass.
9.
If desired, enter a maximum number of uses. This will be calculated for each person using a Backup Virtual
Digipass.
Mandatory
1.
Open the Administration Web Interface .
2.
Click on Policy -> List.
3.
Select the Policy in which you wish to enable the use of Virtual Digipass.
4.
Click Edit.
5.
Click on the Virtual Digipass tab.
6.
Find the
Backup Virtual Digipass
section.
7.
Select Yes – Required from the Enable Backup VDP drop down list.
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8.
If desired, enter a maximum number of uses. This will be calculated for each person using a Backup Virtual
Digipass.
9.
Click on Save.
Backup Virtual Digipass may also be enabled for individual Users, via each Digipass record. This over
12.2.7 Test Virtual Digipass
Primary Virtual Digipass
To test a Primary Virtual Digipass:
1.
Open the Administration Web Interface .
2.
Click on Digipass -> List.
3.
Click on the Virtual Digipass to be tested.
4.
From the Application Type tab click on the Test VDP button.
5.
Enter the mobile phone number to which the VDP should be sent.
6.
Click on Generate.
The Administration Web Interface will attempt to send an OTP to the Message Delivery Component, which will attempt to forward it to the SMS Gateway. The success or failure of these attempts will be displayed.
7.
If the OTP was received by your mobile phone, enter it into the OTP field and click on Verify.
The success or failure of the verification attempt will be displayed.
Backup Virtual Digipass
To test a Backup Virtual Digipass:
1.
Open the Administration Web Interface .
2.
Click on Digipass -> List.
3.
Click on the Digipass belonging to the Backup Virtual Digipass to be tested.
4.
From the Application Type tab click on the Test BVDP button.
5.
Enter the mobile phone number to which the OTP should be sent.
6.
Click on
Generate.
The Administration Web Interface will attempt to send an OTP to the Message Delivery Component, which will attempt to forward it to the SMS Gateway. The success or failure of these attempts will be displayed.
7.
If the OTP was received by your mobile phone, enter it into the OTP field and click on Verify.
The success or failure of the verification attempt will be displayed.
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12.3
Connect the Administration Web Interface to a New Identikey Server
Note
The Identikey Server to which the Administration Web Interface will be connecting needs to have a Client Component record of type Administration Program in its data store for the machine on which the Administration Web Interface is running.
12.3.1 Windows
1.
Open a command line window.
2.
Navigate to the <install directory>\webadmin directory.
3.
If you are using the default keystore and keystore password, enter the following command: java -jar admintool.jar autoadd <name> <url> where <name> is the display name for the server and <url> is its location.
For example: java -jar admintool.jar autoadd Belgium https://198.162.1.1:8888
4.
If you have moved the keystore from its default location, or entered a custom keystore password during installation, enter the following command: java -jar admintool.jar autoadd <name> <url> <keystore location> <keystore password> where <name> is the display name for the server, <url> is the server location, <keystore location> is the path and filename for the keystore, and <keystore password> is the password set for the keystore.
12.3.2 Linux
1.
Enter the chroot environment: vds_chroot <installation directory> /bin/bash
2.
Navigate to <install directory>/webadmin on the machine where the webadmin is running.
3.
If you are using the default keystore and keystore password, enter the following command: java -jar admintool.jar autoadd <name> <url> where <name> is the display name for the server and <url> is its location.
For example: java -jar admintool.jar autoadd Belgium https://198.162.1.1:8888
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4.
If you have moved the keystore from its default location, or entered a custom keystore password during installation, enter the following command: java -jar admintool.jar autoadd <name> <url> <keystore location> <keystore password> w here <name> is the display name for the server, <url> is the server location, <keystore location> is the path and filename for the keystore, and <keystore password> is the password set for the keystore.
12.4
Create Custom Report Definition
Before attempting to create a custom report definition, it is recommended that you read the Reporting section of the Product Guide.
1.
Open the Administration Web Interface.
2.
Click on the Reports tab and select Define report from the drop-down list.
3.
Type a name for the report definition.
4.
Select the type of report definition required:
List Analysis Report – a list of all items that match the criteria specified in the report definition
Detailed Analysis Report - detail of selected events
Distribution Analysis Report - counts of events and/or objects
Trend Analysis Report – trends in event or object numbers over a specified period of time
5.
Enter a description for the report definition – something which will help you and/or other administrators know what data will be found in the report.
6.
Select a grouping level:
Client – connections requested and/or approved by machines with Client Component records
Data from Audit sources only
Domain – Digipass and Digipass User information
Data from data store (eg. list of Digipass Users by Domain) or Audit sources (eg. rejected authentication requests)
Organizational Unit – Digipass and Digipass User information
Data from data store (eg. list of Digipass Users by Organizational Unit) or Audit sources (eg. rejected authentication requests)
User – Digipass and Digipass User information
Data from data store (eg. list of Digipass Users with Digipass assigned) or Audit sources (eg. rejected authentication requests)
Digipass – Digipass information
Data from data store (eg. list of unassigned Digipass) or Audit sources
7.
Click on Next
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8.
Enter a name for the new query.
9.
Click on Add New.
10.
Select the name of a field, the condition, and the value on which to filter.
Example – To report on rejected authentication requests, select Audit:Code from the Field drop down list, select Equals from the Condition drop down list, and enter I007003 in the Value field.
11.
Click on Next.
12.
If desired, add more queries.
13.
Click on Next.
14.
Select Usage and Update permissions. Usage permissions control which administrators may view a report –
Update permissions control which administrators may modify a report definition.
15.
Click on Next.
16.
To use the standard XML template, Select the Use the default XML template only option button. Or to use a custom template, select the Add new template in addition to default XML template option button and enter the location of the template and a name to use in referring to it.
17.
Click on Save.
18.
Click on Finish.
12.4.1 Query Filters
The tables below list the fields on which a report query may be filtered, and the data type required for each.
User field list
Display name
User:User ID
User:Domain
User:Organizational Unit
User:User Name
User:Email
User:Phone
User:Mobile
User:Description
User:Has Digipass
User:Local Authentication
User:Backend Authentication
User:Disabled
User:Lock Count
Type Value(s) required
String
String
String
String
String
String
String
String
Number
Number
Number
Checkbox 0 or 1
Number
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User:Locked
User:Status
User:Profiles
User:Link
Domain Link
User:Created time
User:Modified time
Checkbox 0 or 1
String
String
String
String
Date
Date
The fields specified in the user field list can be referred to in the XSLT templates.
Digipass field list
Display name Type
Digipass:Serial Number
Digipass:Domain
Digipass:Digipass Type
Digipass:Application Names
Digipass:Application Types
String
String
String
String
String
Digipass:Status
Digipass:User ID
Digipass:Assigned
String
String
Date
Digipass:Grace Period End Date
Digipass:Backup VDP Enabled CheckBox
Digipass:Backup VDP Expires Date
Digipass:Backup VDP Uses Left Number
Digipass:Created time
Digipass:Modified time
Date
Date
The fields specified in this Digipass field list can be referred to in the XSLT templates.
Audit field list
DisplayName
Audit:Source
Audit:Type code
Audit:Type
Audit:Code
Audit:Description
Type
String
Number
String
String
String
See Audit Messages for a list of possible codes and messages used by the Audit
System.
See Audit Messages for a list of possible codes and
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Audit:Category
Audit:TimeStamp
Audit:AMID
Audit:Reason
Audit:Area
Audit:Operation
Audit:Error Code
Audit:Error Message
Audit:Error Details
Audit:Source Location
Audit:Server Location
Audit:Client Location
Audit:Version
Audit:Data Source
Audit:Data Source Location
Audit:Configuration Details
Audit:Outcome
Audit:Reason
Audit:Characteristics
Audit:Credentials
Audit:Session ID
Audit:Application
Audit:Request ID
Audit:Password Protocol
Audit:Input Details
Audit:Action
Audit:Output Details
Audit:Policy ID
Audit:From
Audit:To
Audit:Message messages used by the Audit
System.
String
String
String
String
String
String
String
String
String
String
String
String
String
String
String
String
String
String
String
String
String
String
String
String
Date
String
String
String
String
Number
String
See Audit Messages for a list of possible codes and messages used by the Audit
System.
Number Audit:Quota
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Audit:Object
Audit:Command
Audit:Downtime
Audit:Fields
Audit:Request Type
String
String
Number
String
String
Identikey Server Advanced Setup
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12.5
Install a Commercial SSL Certificate
Before installing a commercial SSL certificate, you will need to: obtain the .pem files required for the certificate note the location of the certificate files know the password for the keystore
12.5.1 Windows
Install Certificate
1.
Run the Identikey Server Configuration Wizard.
2.
Select Install SSL Certificate and click on Next.
3.
Select Install my own SSL Certificate and click on Next.
4.
Browse to the certificate file and click on Open.
5.
Enter the password for the SSL certificate.
6.
Browse to the trusted certificates file and click on Open.
7.
Click on Next.
8.
Click on Proceed.
Configure Administration Web Interface to Use Certificate
1.
Open a command line window.
2.
Navigate to the <install directory>\webadmin directory.
3.
Enter the following command: java -jar admintool.jar autoadd <name> <url> <keystore location> <keystore password> where <name> is the display name of the Identikey Server, <url> is the address and port number of the
Identikey Server, <keystore location> is the location and file name of the keystore and <keystore password> is the password on the keystore.
For example: java -jar admintool.jar autoadd IKServer1 https://192.168.1.1:8888 c:\Program Files\VASCO\Identikey 3.1\webadmin\keystore.jks password1
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12.5.2 Linux
Install Certificate
1.
Run the Identikey Server Configuration Wizard.
2.
Select Install SSL Certificate and click on Next.
3.
Select Install my own SSL Certificate and click on Next.
4.
Browse to the certificate file and click on Open.
5.
Enter the password for the SSL certificate.
6.
Browse to the trusted certificates file and click on Open.
7.
Click on
Next.
8.
Click on Proceed.
Configure Administration Web Interface to Use Certificate
1.
Navigate to the usr/share/vasco directory.
2.
Enter the following command: java -jar admintool.jar autoadd <name> <url> <keystore location> <keystore password> where <name> is the display name of the Identikey Server, <url> is the address and port number of the
Identikey Server, <keystore location> is the location and file name of the keystore and <keystore password> is the password on the keystore.
For example: java -jar admintool.jar autoadd IKServer1 https://192.168.1.1:8888 etc/vasco/keystore.jks password1
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12.6
How to Set Up a Stand-Alone Identikey Server in RADIUS Environment
You may wish to use this topology if:
RADIUS attributes are not required
One of the supported password protocols will be in use: PAP, CHAP, MS-CHAPv1, or MS-CHAPv2
12.6.1 Information required
IP address of the RADIUS client
Shared secret used by the RADIUS client - or select a secret to use now if the RADIUS client isn't yet equipped with a shared secret
12.6.2 Instructions
Administration Web Interface
1.
Click on Clients -> Register
2.
Enter this data:
Client Type: Select RADIUS Client
Location: Enter the IP address of the RADIUS client
Policy ID: Select the policy you want to use for this RADIUS client
Protocol ID: Select RADIUS
Shared Secret: Enter the shared secret used by the RADIUS client
3.
Click on Create.
RADIUS Client Configuration
4.
Configure your RADIUS client to send authentication request to the Identikey server (the IP/port of the RADIUS communicator can be found in the Identikey Server Configuration utility).
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12.7
How to Set Up Identikey Server as RADIUS Proxy Target
You may wish to use this topology if:
The RADIUS server supports the proxying of authentication while returning attributes itself
The RADIUS server can forward the authentication request using one of the supported password protocols is used: PAP, CHAP, MS-CHAPv1, MS-CHAPv2
The RADIUS server supports an Access-Challenge response from Identikey Server, if required. The Access-
Challenge mechanism is used for Challenge/Response and Virtual Digipass, although it is still possible to use
Virtual Digipass without that mechanism.
If the RADIUS server is capable, this scenario allows Identikey Server to operate in an environment that uses certificate-based EAP protocols such as PEAP and EAP-TTLS. To make this work, the RADIUS server decrypts the user credentials into a simpler protocol before forwarding the request to Identikey Server.
12.7.1 Information required
IP address of the RADIUS server
Shared secret used by the RADIUS server
12.7.2 Instructions
Administration Web Interface
1.
Click on Clients -> Register
2.
Enter this data:
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Client Type: Select RADIUS Client
Location: Enter the IP address of the RADIUS client
Policy ID: Select the policy you want to use for this RADIUS client
Protocol ID: Select RADIUS
Shared Secret: Enter the shared secret used by the RADIUS client
3.
Click on Create.
RADIUS Client Configuration
4.
Configure your RADIUS client to send authentication request to the Identikey server (the IP/port of the RADIUS communicator can be found in the Identikey Server Configuration utility).
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12.8
How to Set Up Identikey Server as Intermediate Server
When used as an intermediate authentication server, Identikey Server can be set up in two basic modes – OTPonly, where Identikey Server keeps a record of a User's static password and relays it to the Back-End Server, and
OTP-Password, where the User enters an OTP and their password, which is not stored by Identikey Server but is relayed to the Back-End Server for authentication.
OTP Only
OTP and Password
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12.8.2 Information required
IP address of the RADIUS client
Shared secret used by the RADIUS client
IP address of the RADIUS server
Shared secret used by the RADIUS server
12.8.3 Instructions
Administration Web Interface
1.
Click on Clients -> Register
2.
Enter this data:
Client Type: Select RADIUS Client
Location: Enter the IP address of the RADIUS client
Policy ID: Select the policy you want to use for this RADIUS client
Protocol ID: Select RADIUS
Shared Secret: Enter the shared secret used by the RADIUS client
3.
Click on
Create.
4.
Configure the RADIUS client to send authentication requests to the Identikey Server
The IP/port of the RADIUS communicator can be found using the Identikey Server Configuration utility.
5.
Go to Back-end->Register RADIUS Back-End
Backend server ID: an identifier for the RADIUS server
Domain name: master if the RADIUS Server should process auth request from all domains, else a specific domain
Priority: use this if you want to define multiple back-end servers for failover reasons - the one with the highest priority will be used first
Authentication IP Address: The IP address that the RADIUS Server is using for authentication requests
Authentication port: The Port that the RADIUS Server is using for authentication requests
Accounting IP Address: The IP address that the RADIUS Server is using for accounting requests
Accounting port: The Port that the RADIUS Server is using for accounting requests
Shared Secret: the shared secret of the RADIUS Server
Timeout: timeout on the connection to the RADIUS Server
Retries: Number of retries before abandoning attempts to send an authentication request to the RADIUS
Server
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6.
Click on Create
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Identikey Server Advanced Setup
12.9
Add a New Domain to Identikey Server
These topic will lead you through the processes required to set up Identikey Server authentication in a new domain, where Identikey Server is already set up in another domain.
12.9.1 Solution 1: Install an Extra Identikey Server in the New Domain.
Follow the regular installation process to install an Identikey Server on the new domain.
Note
Ensure that your license covers the new Identikey Server.
12.9.2 Solution 2: Configure New Domain for Existing Identikey Server
1.
Check that the schema in the new domain contains the schema extensions required by Identikey Server. See
2.
Set up the Digipass-Pool and Digipass-Reserve containers in the new domain. See 2.5.3
Containers in Domain for detailed information.
3.
Ensure that trusts are configured correctly between the domains to allow Identikey Server access to data in the new domain.
4.
Read
5 for information on the Active Directory permissions that might
need to be set in order to administer the Digipass Users and Digipass in that domain.
5.
Add the domain to Identikey Server's configuration settings. See
information.
for more
6.
Optionally, install the Digipass Extension for Active Directory Users & Computers on a machine in the new domain which has the Active Directory Users & Computers tool installed.
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13 Reporting
Reporting
13.1
Reporting Overview
13.1.1 What fields can be included in reports?
Fields from the following sources can be used in a report:
Users
Digipass
Audit Data
Users + Audit
Digipass + Audit
13.1.2 How can these fields be grouped?
These fields can be grouped based on the following based on the following fields:
Client
Domain
Organizational Unit
User
Digipass
The information on the report will be grouped based on the field defined above.
13.1.3 How to define a Query
Queries consist of: a Datafield, which is a field from the database, an Operator, which is the operation to be performed on the datafield, a Value, which is the value the datafield will be compared against. A value is not necessary with all operators.
To define a query you must select a datafield and an operator. Operators can be selected from the following:
ISBLANK
NOTBLANK
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Reporting
EQUALS
NOTEQUALS
STARTS
INCLUDES
ENDS
NOTSTARTS
>=
<
<=
NOTENDS
NOTINCLUDES
>
BETWEEN
NOTBETWEEN
ISYES
ISNO
A value is not required for every operator.
Sample structures are as follows:
Datafield Operator
Datafield
Operator Value
Datafield Operator Value Value for example CLIENTTYPE ISBLANK for example CLIENTTYPE INCLUDES 'W' for example CLIENTTYPE INCLUDES 'W' 'A
13.1.3.1 Fields Available to Report Query Definition
As mentioned above, queries can be defined from User, Digipass and Audit data fields. The fields listed below are available for selection when defining a query.
User fields
Name
Userid
Domain
Org_unit
Username
String
String
String
String
Type Description
User Id
User Domain
User Organisational Unit
Username
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Digipass Fields
Name
Serial_no
Domain
Org_unit
Dp_type
Appl_names
Apply_types
Status
Userid
Assigned
Grace_period_end
Bvdp_enabled
Bvdp_expires
Bvdp_uses_left
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Name
Phone
Mobile
Desc
Has_dp
Digipass
Local_auth
Backend_auth
Disabled
Lock_count
Locked
Status
Profiles
Link_userid
Link_domain
Created
Modified
String
String
Number
String
Number
String
Number
Number
Y/N
Number
Y/N
String
String
String
String
Type
String
Date
Date
Y/N
Date
Number
String
String
String
String
String
String
String
Type
Description
User Email
User Phone No
User Mobile No
User Description
User Has Digipass
User Digipass serial number
User Local Authentication
User Back-End Authentication
User Disabled
User Lock Count
User Locked
User Status
User Profiles
User Link
Domain Link
Description
DP Serial No
DP Domain
DP Organisational Unit
DP Type
DP Application Names
DP Application Types
DP Status
DP User ID
DP Assign Date
DP Grace Period End Date
Backup Virtual DP Enabled
BVDP Expiration Date
BVDP Uses Left
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Reserve
Description
Created
Modified
Name
Number
String
Date
Date
Type
Audit Fields
Name
Source
Msg_type
Type_name
Code
Desc
Category
Timestamp
Amid
Reason
Area
Operation
Error_Code
Error_Message
Error_Stack
Audit_Location
Server_Location
Client_Location
Version
Data_Source_Type
Data_Source_Location
Configuration_Details
Outcome
Reason
Characteristics
Credential_Type
Session_ID
String
String
String
String
String
String
String
String
String
String
String
String
String
Date
String
String
String
String
Number
String
String
Number
String
String
String
String
Type
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Description
DP Reserved
Digipass Description
DP Creation Date
DP Modification Date
Description
Audit Source
Audit Message Type
Audit Type Name
Audit Code
Audit Description
Audit Category
Audit TimeStamp
Audit Amid
Audit Reason
Area
Operation
Error Code
Error Message
Error Details
Source Location
Server Location
Client Location
Version
Data Source
Data Source Location
Configuration Details
Outcome
Reason
Characteristics
Credentials
Session ID
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Reporting
Name
Application_Name
Request_ID
Password_Protocol
Input_Details
Action
Output_Details
Policy_ID
From_Location
To_Location
Info_Message
Quota
Object
Command
Downtime
Field_Details
Packet_Type
String
Number
String
String
Number
String
String
String
String
String
String
String
String
String
String
String
Type Description
Application Name
Request ID
Password Protocol
Input Details
Action
Output Details
Policy ID
From
To
Message
Quota
Object
Command
Downtime
Fields
Request Type
Note
Two or more values after the operator will be interpreted as if the word 'and' was between them.
13.1.4 Report Permissions
You can define Usage Permissions and Update Permissions for reports. Usage Permissions defines who is allowed to use the report. Update Permissions defines who is allowed to change the report definition. Both Usage and
Update permissions can have the following values:
Private - only the owner can run this report
Domain - all administrators in this domain can run this report
Public - all administrators in all the domains can run this report.
13.2
Types of Report
There are four report types. All report templates are based on these report types:
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List Analysis Report
Detailed Analysis Report
Distribution Analysis Report
Trend Analysis Report.
13.2.1 Standard Reports.
The Identikey Server reporting package will come with standard reports. Standard reports are provided for the most common administration tasks.
The standard reports can be grouped by their use:
Reports produced by the Helpdesk to help with troubleshooting functional problems
Detailed authentication report
User authentication history report
Detailed Digipass registration report
Detailed activity summary report
Detailed Signature Validation report
Detailed Provisioning report
Signature Validation history report
Reports produced by System administrators to help with troubleshooting system problems
Failed Operations summary report
Succeeded Operations summary report
Reports produced by Administrators for Accounting information
Authentication activity by user report
Authentication activity by client report
Provisioning activity by user report
Provisioning activity by client report
Transaction Signing Activity by User Application report
Transaction Signing Activity by Client report
Reports produced by Administrators for System auditing information
Administration activity summary report
Digipass availability by type report
Digipass deployment trend report
Digipass deployment by type report
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Authentication trend report
Transaction Signing Activity Trend
Provisioning activity trend report
Account lock trend report
Digipass assignment activity summary report
13.2.2 Custom Reports
Custom reports can be defined to fulfil requirements not met by the standard reports. Custom reports are based on the standard report types with a report query defined to suit your organization's requirements.
13.2.3 Formatting Templates
Report data is always generated into XML, then an XSLT transformation is applied to give the output. The XSLT transformation requires a formatting template. Each report definition requires at least one template so that it can be produced in the format required. Each report definition can have more than one Formatting Template. The template to be used can be selected when running the report.
13.3
Archiving Strategy
Large amounts of data means that reports take a long time to run. Have an archiving strategy in place that moves out data over a certain age. Make a decision about what data you will require in your reports, and for how long you need to keep it live on the Data Source.
Archived data cannot be reported upon.
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14 Auditing
Setting up auditing in the Identikey Server requires three basic steps:
1.
Set up audit message destination. If this will be a text file or the Windows Event Log, no configuration is required.
2.
Configure auditing in the Identikey Server to send audit messages to the correct destination.
3.
Configure Audit Viewer to retrieve, filter and display audit messages.
14.1
Text File
14.1.1 Text File Name Variables
A number of variables may be included in the name or path of an audit text file.Time/date variables will influence how often a new text file is created.
Table 62: Audit Text File Name/Path Variables
Variable
{year}
{month}
{mday}
{yday}
{week}
{source}
Notes
Current year in format 'YYYY' eg. 2006
Current month in format 'MM' eg. November becomes 11
Current day of the month in format 'DD' eg. 06
Current day of the year in format 'DDD' – this will be a number between 1 and 366
Current week of the year in format 'WW' eg. The 6 th week of the year will be 06
The name of the program from which the audit message was received by the Audit System eg.
Authentication Server
Example
Entering the following into the Log File field in the Identikey Server Configuration:
c:\Audit Files\{source}\audit-{year}-{month}-{mday}.audit
would cause:
A directory named Identikey Server to be created in the Audit Files directory
A new audit text file to be created daily
A file named audit-2006-11-06.audit to be created on the 6 th November 2006
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14.1.2 Configure Auditing to Text File
1.
Open the Identikey Server Configuration utility
.
2.
Click on the
Auditing icon.
3.
Click on the Add... button.
4.
Select Text File from the list box.
5.
Click on OK.
The Add Text File Method window will be displayed.
6.
Enter a name to use for display purposes in the Display Name field.
7.
If this audit method must succeed, tick the Reject audit message if this method fails checkbox. An error will be returned by the Identikey Server if an audit message cannot be written with this method.
8.
Tick the Record audit message if no other audit method has recorded it checkbox if required.
9.
Select one or more audit message types to be logged by this plug-in:
Error
Warning
Information
Success
Failure
10.
Enter the location and a name for the text file. See
for more information.
11.
To speed up the auditing process, tick the Always keep file open checkbox. This will mean that the file is locked while the Identikey Server is running.
12.
Tick the
Use GMT/UTC checkbox to record dates and times in GMT/UTC. Otherwise, they will be recorded in local time. The text file will indicate the time zone used.
13.
Click on OK.
14.
Click on Apply.
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14.2
Windows Event Log
1.
Open the Identikey Server Configuration utility .
2.
Click on the Auditing icon.
3.
Click on the
Add... button.
4.
Select Event Log from the list box.
5.
Click on OK.
The Add Event Log Method window will be displayed.
6.
Enter a name to use for display purposes in the Display Name field.
7.
If this audit method must succeed, tick the Reject audit message if this method fails checkbox. An error will be returned by the Identikey Server if an audit message cannot be written with this method.
8.
Tick the Record audit message if no other audit method has recorded it checkbox if required.
9.
Select one or more audit message types to be logged by this plug-in:
Error
Warning
Information
Success
Failure
10.
Select a log type or enter a new log type to be created in the Log Type drop down list.
11.
Click on
OK.
12.
Click on
Apply.
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14.3
ODBC Audit Message Database
Auditing
14.3.1 Set up ODBC Database
14.3.1.1 Create database
for information on the ODBC databases supported by Identikey Server.
14.3.1.2 Create database schema
Two tables are required in the database. These can be created by the DPDBadmin utility using the -audit
Table 63: Required Audit Database Tables
Table Name
vdsAuditMessage vdsAuditMsgField
Purpose
Basic audit message, including mandatory fields
Contains extra (non-mandatory) audit message fields which may be included in an audit message
Image 2: Audit Database Table Relationships
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vdsAuditMessage Table
This table will contain one record per audit message generated, with non-mandatory information held in the vdsAuditMsgField table.
Table 64: vdsAuditMessage Required Fields
Column Name Data Type
vdsTimeStamp vdsAMID timestamp* varchar(32)
Yes
Yes
Primary
Key
Allow NULL
No
No vdsSource vdsType vdsCode vdsDesc vdsCategory varchar(64) integer varchar(8) varchar(255) varchar(32)
No
No
No
No
No
Details
Date/time of event.
32 hex digit Audit Message ID (without “0x” prefix).
Source component name.
Numeric type.
Message code eg. “I-010003”.
Standard description for audit message.
Name of category eg. “Authentication”.
* For some databases, this is DATETIME (SQL Server, Sybase Enterprise) or DATE (Oracle) – this is not an automatically generated timestamp, but just a date/time field. Millisecond precision or greater is required.
vdsAuditMsgField Table
This table may contain several records for a single audit message.
Table 65: vdsAuditMsgField Required Fields
Column Name Data Type Primary
Key
Allow NULL Details
vdsTimeStamp vdsAMID vdsFieldID vdsFieldValue timestamp* varchar(32) integer varchar(1024)
Yes
Yes
Yes
No
No
No
No
Yes
Date/time of event.
32 hex digit AMID (without “0x” prefix).
Integer (dataset) ID of optional field.
Value of optional field, represented as string.
* For some databases, this is DATETIME (SQL Server, Sybase Enterprise) or DATE (Oracle) – this is not an automatically generated timestamp, but just a date/time field. Millisecond precision or greater is required.
14.3.1.3 Create Database Account(s)
Create at least one database account. These permissions are required for the Identikey Server and Audit Viewer:
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Table 66: Required Account Permissions
Program
Identikey Server
Audit Viewer
All
All
Table Permission(s) required
Write
Read
14.3.1.4 Create DSN on Identikey Server machine
Create a Data Source Name for the database on the machine on which the Identikey Server is installed.
14.3.1.5 Create DSN on Audit Viewer machine
Create a Data Source Name for the database on the machine on which the Audit Viewer is installed.
14.3.2 Configure Identikey Server
1.
Open the Identikey Server Configuration utility .
2.
Click on the Auditing icon.
3.
Click on the Add... button.
4.
Select ODBC Database from the list box.
5.
Click on
OK.
The Add ODBC Audit Method window will be displayed.
6.
Enter a name to use for display purposes in the
Display Name field.
7.
If this audit method must succeed, tick the Reject audit message if this method fails checkbox. An error will be returned by the Identikey Server if an audit message cannot be written with this method.
8.
Tick the
Record audit message if no other audit method has recorded it checkbox if required.
9.
Select one or more audit message types to be logged by this plug-in:
Error
Warning
Information
Success
Failure
10.
Enter the DSN for the database.
11.
Enter the username and password of the database account to be used by the Identikey Server (if required).
12.
Click on OK.
13.
Click on
Apply.
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14.3.3 Configure Audit Viewer
Auditing
Note
A Data Source Name must be configured on the Audit Viewer computer for the database.
1.
Select New Audit Source -> ODBC Database from the File menu.
2.
Enter a display name to be used for the database within the Audit Viewer.
3.
Enter the Data Source Name for the database.
4.
Enter the User ID and password of an administrator account for the database.
5.
Tick the Store User ID and Password checkbox to save login details in the Audit Viewer.
6.
Click on OK.
14.4
Linux Syslog
For Linux systems, auditing data will be written to the Syslog.
The Syslog requires the Audit Messages to have the following attributes :
Priority
Facility
Timestamp
Source Hostname
Source Application name
Event payload
The values in the attributes on the Audit Message determine where the message gets written to, and whether it appears on the Syslog or not.
Audit Message type to Syslog Priority Mapping
The table below defines the mapping of Audit Message Type to Syslog Priority. You can use the Syslog Priority to direct the Audit Message Types to any log file, pipe, or remote syslog service.
Table 67: Audit Message Types and Syslog Priority
Message Type
Success
Fail
Info
Syslog Priority
LOG_NOTICE
LOG_NOTICE
LOG_INFO
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Warning
Error
LOG_WARNING
LOG_ERR
14.4.1 Configure the System Log
The host's syslog daemon needs to be configured to additionally point to the chroot location in order to pick up the identikey syslog audit events. This configuration will depend on the environment and how it is set up.
Ubuntu 8.0.4
1.
Edit / etc/default/syslogd, adding option -a /opt/vasco/identikey/dev/log to the SYSLOGD parameter.
RedHat 5
1.
Edit /etc/sysconfig/syslog, adding option -a /opt/vasco/identikey/dev/log to the SYSLOGD_OPTIONS parameter.
2.
For standard SELinux environments, the Syslog daemon may not have the correct permissions necessary to create the additional socket within the chroot. To resolve this, run the following command: cat <<EOF >>/etc/selinux/targeted/contexts/files/file_contexts && restorecon -F /opt/vasco/identikey/dev
/opt/vasco/identikey/dev -d system_u:object_r:device_t:s0
/opt/vasco/identikey/dev/log -s system_u:object_r:devlog_t:s0
EOF
SuSE
1.
Run the following command: echo SYSLOGD_ADDITIONAL_SOCKET=\"/opt/vasco/identikey/dev/log\" >>
/etc/sysconfig/syslog && SuSEconfig && /etc/init.d/syslog restart
14.4.2 Modify Configuration File
You may need to amend the syslog configuration file, to define the location to which specific audit logs should be written.
For example, if the Identikey Server Syslog configuration has the audit Log Type set to local0 , the syslog configuration file will need to define where to write this type of log message to. Check the ownership and permissions of the log file so that Syslog has permissions to write to it.
Having changed the syslog configuration files, you will need to restart the host's syslog daemon.
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Auditing
14.4.3 Configure Identikey Server to Write Audit Messages to the Syslog
1.
Open the Identikey Server Configuration utility
.
2.
Click on the
Auditing icon.
3.
Click on the Add... button.
4.
Select System Log from the list box.
5.
Click on OK.
The Add System Log Audit Method window will be displayed.
6.
Enter a name to use for display purposes in the Display Name field.
7.
If this audit method must succeed, tick the Reject audit message if this method fails checkbox. An error will be returned by the Identikey Server if an audit message cannot be written with this method.
8.
Tick the Record audit message if no other audit method has recorded it checkbox if required.
9.
Select one or more audit message types to be logged by this plug-in:
Error
Warning
Information
Success
Failure
10.
Select a log type or enter a new log type to be created in the
Log Type drop down list.
11.
Click on OK.
12.
Click on Apply.
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14.5
Live Connection - Identikey Server to Audit Viewer
Auditing
14.5.1 Configure Identikey Server
1.
Open the Identikey Server Configuration GUI.
2.
Click on the Auditing icon.
3.
Click on the Add... button.
4.
Select Live Connection from the list box.
5.
Click on OK.
The Add Live Connection Method window will be displayed.
6.
Enter a name to use for display purposes in the Display Name field.
7.
If this audit method must succeed, tick the Reject audit message if this method fails checkbox. An error will be returned by the Identikey Server if an audit message cannot be written with this method.
8.
Tick the Only record message if no previous method has recorded it checkbox if required.
9.
Select one or more audit message types to be logged by this plug-in:
Error
Warning
Information
Success
Failure
10.
Enter the IP address and port number on which the Identikey Server will listen for auditing connections.
11.
Enter the maximum number of concurrent connections to allow.
12.
Click on OK.
13.
Click on Apply.
14.5.2 Configure Audit Viewer
1.
Select
New Audit Source -> Server from the File menu.
2.
Enter a display name to be used for the messages within the Audit Viewer.
3.
Enter the IP address of the Identikey Server.
4.
Enter the port on which the Identikey Server will listen for auditing connections.
5.
Click on OK.
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Tracing
15 Tracing
The level of tracing for the Identikey Server can be configured using the Identikey Server Configuration GUI.
Tracing messages will be recorded to a text file.
15.1
Trace Message Types
Table 68: Tracing Message Types
Message Type
Code
[CRITC]
[MAJOR]
Notes
Critical error/warning
Major error/warning
[MINOR]
[CONFG]
Minor error/warning
Configuration/initialization
Examples
[ALERT]
[INFO]
[VINFO]
[DATA]
[TEMP]
[RESRC]
[DEBUG]
Alerts
Informational messages
Verbose informational messages
Data tracing
Temporary data values
Resource usage
Debugging (useful for support purposes)
[MAJOR] > Failed to execute command. Error <Action denied:The static password was incorrect>
[MINOR]> Cannot get License Key from Component record
[CONFG] > ODBC Database audit plugin is successfully loaded
[CONFG] > Component cache configured as:
max age : 900
max size : 1000
clean threshold : 800
min clean interval : 60
[ALERT] > disconnecting from server.
[INFO ] > Audit: {Info} {Initialization} {I-002002} {The
Digipass Authentication library has been initialized successfully.}
[INFO ] > Creating Digipass object.
[VINFO] > Event log source is <Identikey Server 3
{Application}>
[VINFO][ODBCConnection::OpenConnection] > Established connection to ODBC database
[DATA ] > Prepared SQL statement "SELECT vdsDomain, vdsDescription, vdsCreateTime, vdsModifyTime FROM vdsDomain ORDER BY vdsDomain"
[TEMP ] > Updated list is <APPLI 1>
[RESRC] > Socket <0> Bound to <10.2.2.33 : 20006>
[DEBUG] > Registering Binary <D:\Program
Files\VASCO\Identikey Server 3\Bin\dpaudit.dll> with Event log <Application> for Source < Identikey Server 3
{Application}>
[DEBUG] > Committed transaction
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Tracing
Message Type
Code
[SECUR]
Notes
Security messages, messages that may contain security sensitive data
Examples
15.2
Trace Message Levels
There are two tracing levels available when configuring tracing from the Identikey Server Configuration GUI – Basic and Full. This can be customised further if required by directly editing the configuration file. The message types recorded by each level are shown in the table below.
Table 69: Tracing Message Levels
Basic Full
CRITC
MAJOR
MINOR
CONFG
ALERT
INFO
CRITC
MAJOR
MINOR
CONFG
ALERT
INFO
VINFO
DATA
TEMP
RESRC
DEBUG
SECUR
15.3
Trace Message Contents
Basic and Full tracing levels output different amounts of information in trace messages.
Table 70: Tracing Message Contents
Trace Level
Basic
Full
Message Contents
[date_time] [thread ID] [level code] message
[date_time] [thread ID] [level code] [internal function name] message
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Digipass TCL Command-Line Administration
16 Digipass TCL Command-Line Administration
16.1
Introduction
Digipass TCL Command-Line Administration (DPCLA) allows interactive command-line and scripted administration of Digipass related data. It has a number of possible uses:
Interactive command-line administration
Scripted administration
Complex bulk administration tasks
Reporting on the data in the data store
The DPCLA consists of the following components:
DPADMINCMD
This is a command-line program that can be used interactively or called from within a batch file, script or other program. This provides a command shell based on the TCL interpreter.
VASCO TCL Extension Library
The main functionality is provided by the VASCO extensions to TCL. This provides a set of additional commands in a “vasco” namespace.
The extension library is used by DPADMINCMD, which loads the namespace automatically. However, if you have your own TCL environment already, you can load the extension library directly into it, without having to use
DPADMINCMD. In that case, you will need to use the namespace qualifier.
Other scripting environments such as Python, Perl and VBScript also have modules available that enable them to use TCL, allowing the VASCO extensions to be used in a variety of environments.
TCL Runtime
The Identikey Server installation program also installs the TCL 8.4 runtime environment, which is necessary to run
DPADMINCMD.
Caution
Windows command-line functions may be run from within the Digipass TCL Command-Line
Administration. A new Windows command-line console may also be opened.
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16.1.2 Knowledge Requirements
Digipass TCL Command-Line Administration is an extension of the TCL 8.4 scripting language, and administrators will require a basic competence in TCL in order to use the command-line utility. However, for simple usage, no great knowledge of TCL is required.
For an introduction to TCL, see http://www.tcl.tk/about/language.html.
Other pages on the www.tcl.tk
web site may also provide useful background on TCL and its capabilities. For a more comprehensive tutorial, see http://www.tcl.tk/man/tcl8.5/tutorial/tcltutorial.html
(but note that we install version 8.4, so there may be minor differences in 8.5).
16.1.3 Data Store Connection
DPCLA makes a connection to the data store in a similar way to the Administration Web Interface. This connection requires an administrative login.
16.1.4 Configuration File.
Digipass TCL Command-Line Administration requires a configuration file (dpacmincmd.xml file) to be present before it can run correctly. This file can be created by the Digipass TCL Command-Line Administration installation wizard, or created using a template. See
Digipass TCL Command Line Utility
for more details.
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16.2
Using DPADMINCMD – Basics
You can use TCL interactively with a command prompt or you can use it to run a script.
16.2.1 Using an Interactive TCL Command Prompt
Using DPADMINCMD to open an interactive TCL command prompt can be done as follows:
Windows
1.
Open a Windows command prompt in the <install directory>\Bin directory.
2.
Enter the following command: dpadmincmd
Linux
1.
Enter the chroot environment: vds_chroot <install directory> /bin/bash
2.
Enter the following command: dpadmincmd
A command prompt will be opened, at which you can enter TCL commands. DPADMINCMD automatically loads the
VASCO TCL extensions, so that they can be used without needing to specify the VASCO 'namespace'.
Digipass TCL Command-Line Administration Version 3.0.0.12
Copyright (C) VASCO Data Security Inc. 2006
All rights reserved
%
Before any data administration commands will work, you need to perform an administrative logon to the Identikey
Server.
% logon {userid admin password password}
1
%
If the logon is successful, the output indicates a session number. Otherwise, an error message will be displayed.
Once there has been a successful logon, you can enter other commands, for example:
% user query {userid admin}
{domain master userid admin has_dp Unassigned status 0 created
{2006/05/11 11:05:32} modified {2006/05/11 11:05:32}}
%
To log off, use the logoff command; to exit, use the exit command.
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16.2.2 Running a Script
Using DPADMINCMD to run a script requires an administration logon to be specified with command-line parameters, unless the script itself contains a logon command.
For a logon requiring credentials, the -u (userid) and -p (password) parameters are required.
1.
If using Windows, open a command prompt in the <install directory>\Bin directory.
If using Linux, enter the chroot environment: vds_chroot <install directory> /bin/bash
2.
Enter the following command for an implicit logon and press Enter: dpadmincmd -i scriptname
3.
Or, enter the following command for an explicit logon and press Enter: dpadmincmd -u userid -p password scriptname
The scriptname parameter can be a file name or path and file name.
If your script requires parameters, enter these after the scriptname.
Example dpadmincmd -i myscript.tcl param1 param2
The script file must contain a sequence of TCL commands. DPADMINCMD will first perform the logon, and if successful, will execute each command in the script in sequence. The TCL language allows you to write simple sequential scripts or add more complex control flow, functions and so on.
The script does not need to use the logoff or exit commands explicitly. DPADMINCMD will logoff the session if necessary at exit time.
Character Substitution
When using a non-printing ASCII character substitution (eg. \t for a horizontal tab) in a string, enclose the string in double quotes. If the string is enclosed in { }, the string will be displayed exactly as entered.
eg. “Error: \t Component does not exist. \n \t \t Please check the Component name.” will be displayed as:
Error: Component does not exist.
Please check the Component name.
Whereas {Error: \t Component does not exist. \n \t \t Please check the Component name.} will be displayed as:
Error: \t Component does not exist. \n \t \t Please check the Component name.
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16.2.3 Help
To access help from the command prompt, use these commands:
Table 71: DPADMINCMD Help Commands
Command
help help <command> help <command> <subcommand>
Notes
Provides basic information about DPADMINCMD, including a list of all commands available.
Provides information about the specific command, including required parameters, optional parameters and available subcommands.
Provides information about the specific subcommand, including required and optional parameters.
16.2.4 Command Parameters
Some notes on command parameters in TCL:
Parameters are given in list form: {field1 value1 field2 value2 ...}
Parameter values that include whitespace require double quotes or { }, for example {field1 “value 1” field2
{value 2} ...}
Commands may be substituted for parameters using square brackets, where the command will return the type of parameter(s) required. eg. foreach i [user query {domain master} {domain userid has_dp}] { puts $i }
In this example, a query returns a list of Users with Digipass assigned, which is used in the foreach command.
16.2.5 Result Output
Results are typically returned in list form, with pairs of field names and values, eg:
{domain master userid user0001 has_dp Assigned}
Some commands do not return field information, only a simple message, eg:
Created Component.
Queries return a list of list results, with only the requested fields displayed. These may be formatted for better readability by wrapping the query in another command, eg: foreach i [user query {domain master} {domain userid has_dp}] { puts $i }
The result from the example above will display each user record in the master domain on a separate line, and only display the requested fields (domain, userid and has_dp), eg: domain master userid admin has_dp Assigned domain master userid user0001 has_dp Unassigned
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16.2.6 Error Handling
When an error occurs in a VASCO TCL Extension command, information about the error will be written to the standard TCL error variables. This allows error handling in scripts, and allows a user to obtain information about the last error received when using an interactive command line. For example, if this command was entered:
% user get {userid doesnotexist} and a User with the ID of doesnotexist could not be found, then this error would be returned:
Error code: <-13> Error message: <The object specified was not found.>
Information about that error could be retrieved from standard TCL error variables using these commands:
% puts $errorCode
Returns:
-13
And
% puts $errorInfo
Returns:
Error code: <-13> Error message: <The object specified was not found.>
while executing
"user get {userid doesnotexist}
16.2.7 International Characters
DPADMINCMD supports international characters, but your console window must be able to support the characters or they will not display correctly. The Lucida Console font is typically used.
16.2.8 Syntax Notes
The following points should be remembered for basic interactive and scripted usage:
Result values that include whitespace, including date/time values, are given { } by TCL
Comments in scripts are preceded with a #
A backslash character at the end of a line indicates that the command is continued on the next line.
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16.2.9 Sample Scripts
Below are some sample scripts which perform basic tasks. They range in complexity to provide an example of what can be done, and the techniques required.
Check if a Component Record exists
This script checks for the existence of a RADIUS Client Component record with a specific IP address. If a
Component record of that type and location does not exist, a message will be displayed onscreen.
# Check if a specified RADIUS Client Component exists if [catch {component get {comp_type "RADIUS Client" location
192.168.122.213
}} result] {
}
puts "Component does not exist: $result"
Create a Record if it doesn't exist
This script builds on the previous sample to check for the existence of a RADIUS Client Component record and, if one does not currently exist, to create one. It requires a location parameter to be passed to the script when it is run from DPADMINCMD.
# Get IP-address location from command-line argument set loc [lindex $argv 0]
# Create the component if it does not exist if [catch "component get {comp_type {RADIUS Client} location $loc}" result] {
if [catch "component create {comp_type {RADIUS Client} \
location $loc \
policy_id {Identikey Server 3
Local Authentication} \
shared_secret default \
protocol RADIUS}" result] {
puts "Error creating component: $result"
} else {
puts "Created component"
}
} else {
}
puts "Component already exists"
To run this script from DPADMINCMD, you would need to use the following syntax: dpadmincmd -i scriptname loc
Bulk User Administration
This script collects all Digipass User records belonging to the domain named Domain1 and unlocks any which were locked.
# Get all the users of the domain Domain1 if [catch {user query {domain Domain1}} users] {
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puts "Unable to retrieve users: $users"
} else {
# Loop for each user
foreach user $users {
# Get the user information into an array for easier
access
array set userinfo $user
# Check if the locked information is present as it may not return a
# value is the user is not locked
if [info exists userinfo(locked)] {
# If the user is locked, try to unlock it
if [string equal $userinfo(locked) yes] {
if [catch "user update {userid $userinfo(userid) domain Domain1 locked no}" result] {
puts "Error unlocking $userinfo(userid): $result"
} else {
puts "Unlocked $userinfo(userid)"
}
}
}
}
# Clear-out the current user information
array set userinfo [list]
}
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17 Replication
Replication
17.1
Concepts
Replication can be configured to allow multiple Identikey Servers to keep their data synchronized.
Active Directory
Active Directory has its own replication, which will replicate data between Domain Controllers. In some circumstances, however, Active Directory replication can be slow enough to cause problems in Identikey Server authentications. Due to these problems, each Identikey Server using Active Directory as its data store has a
Digipass Cache. Digipass records used in recent authentication requests are kept in the cache for a set amount of time, and checked against Active Directory records. See
information on the Digipass Cache.
Where Identikey Servers use Active Directory as their data store, this Digipass Cache can be replicated between
Identikey Servers. This ensures that authentication data is as up-to-date as possible.
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Replication
ODBC Databases
Where multiple Identikey Servers use different ODBC databases as their data stores, replication ensures that each database is up to date with the latest data changes.
17.1.1 Replication Queue
The replication queue for each Identikey Server which is configured as a replication destination is written to two files – a data and an index file – in <install directory>\ReplData. The files are named using the destination
Identikey Server name. Check the Identikey Server Configuration for the destination server to check the configured name.
17.1.2 Record-level Replication
The replication method used by Identikey Server involves replication of entire records, rather than individual record attributes. This means that data clashes can occur when a single record is updated at the same time from different sources. If this occurs, the later change will be the one chosen and written to the database. Superseded changes are ignored.
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Replication
17.1.3 Replication Process
The writing of an data update to the replication queue (creating a replication entry) and sending a replication entry to another Identikey Server is handled by two separate processes.
Write to Replication Queue
The process which writes to the replication queue is run before any data changes are committed to the database. If the data change cannot be written to the replication queue – usually because the replication queue file has exceeded the maximum size allowed – the data change will not be committed to the database.
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Send Replication Queue Entry
Replication
The other process sends replication entries from a replication queue to the required Identikey Server. If the destination Identikey Server cannot write the change to its database, it sends back a failure message. The process will:
1.
Leave the entry in the queue.
2.
Set a retry time for the entry (this depends on the Retry Interval set in the Identikey Server Configuration utility).
3.
Attempt replication for the entry according to the number of retries set in the Identikey Server Configuration utility. After the Maximum number of retries is reached, the entry is removed from the queue and its details audited.
Note
This does not include problems in connecting to the other Identikey Server. Queue retries will be suspended until the connection is re-established.
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Replication
17.1.4 Connection Handling
When the Identikey Server service is started, the Identikey Server will establish a connection to each destination
Identikey Server configured for replication. It will keep this connection open until the service is stopped or the connection is broken. If the connection is broken, it will attempt to reconnect after the minimum reconnect interval set in the Identikey Server Configuration has elapsed. If that fails, it will continue to attempt reconnection at increasing time intervals until it reaches the maximum reconnect interval set in the Configuration GUI. It will continue to attempt reconnection at the maximum reconnect interval until it succeeds.
The Identikey Server ceases replication efforts to the destination Identikey Server until the connection is reestablished. This means that entries in the queue will not be lost because of a broken connection. Replication to other Identikey Servers will not be affected.
A manual reconnect may be attempted at any time using the Administration Web Interface, if the data store used by the Identikey Server is an ODBC database.
17.1.4.1 Component Record
It is important to note that a Identikey Server will not accept replication updates from another machine unless it has a Component record for that machine with the Component Type set to Identikey Server .
17.1.5 Monitoring Replication
17.1.5.1 Auditing
Audit messages are recorded when: connections are made or fail an update send was successful an update send failed an update was received and the receiving server sent back a data update success an update was received and the receiving server sent back a data update failure
17.1.5.2 Administration Web Interface
The Web Administration Interface will contain a Replication Status dialog. This dialog allows you to check the current status of replication for an Identikey Server. It also includes the number of entries currently in the replication queue.
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Replication
17.1.6 Forwarding Replication Entries
Replication forwarding is required where more than two Identikey Servers are replicating, either in a simple replication chain or more complicated arrangement. The ID of the originating Identikey Server and the Identikey
Server(s) to which it is sending the information are added to the replication entry. This allows the receiving
Identikey Server to check which other Identikey Servers have already been sent the replication entry. It will forward the entry only to those Identikey Servers not listed.
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Replication
17.2
Configuring Replication
This topic provides high-level instructions for configuring replication between Identikey Servers in various situations. For more detailed instructions, see the online help for the Administration Web Interface.
17.2.1 Active Directory
These instructions assume that you have two Identikey Servers currently installed and operational, using Active
Directory as their data store.
1.
Stop the Identikey Server service on each machine.
2.
Configure Identikey Server 1 to replicate to Identikey Server 2.
3.
Configure Identikey Server 2 to replicate to Identikey Server 1.
4.
Restart the Identikey Server service or daemon on each machine.
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17.2.2 ODBC Database
Replication
17.2.2.1 Configure Replication to a Second Identikey Server
These instructions assume that you have one Identikey Server installed and operational (SVR-1), and wish to set up another Identikey Server(SVR-2) and replicate between the two.
1.
Install Identikey Server on SVR-2.
2.
Configure SVR-2 identically – except IP addresses - to SVR-1, using the Identikey Server Configuration GUI or the configuration file.
3.
Ensure that SVR-2 is functioning correctly.
4.
On SVR-1, create an Identikey Server record for SVR-2.
5.
On SVR-1, load the License Key for SVR-2 into the Identikey Server record just created.
6.
On SVR-1, create a Client record of type Administration Program for the SVR-2's Administration Web
Interface.
This will ensure that the Administration Web Interface for SVR-2 can connect to SVR-2 once the database is replaced.
7.
Stop the Identikey Server service or daemon on SVR-1 and SVR-2.
8.
Take a complete copy of the database used by the Identikey Server on SVR-1. If you are using the embedded
PostgreSQL database, see 6.1.6.3
Backup of PostgreSQL Embedded Database
for instructions.
9.
Configure the Identikey Server on SVR-1 to replicate to SVR-2. Ensure that the encryption settings are replicated. Use the import/export encryption settings facility.
10.
The Identikey Server service on SVR-1 may be restarted now if needed – it will build up a replication queue until it can connect to SVR-2.
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11.
Overwrite the database used by the Identikey Server on SVR-2 with the copy from SVR-1. If you are using
the embedded PostgreSQL database, see Step 2 of 6.2.2.2
Restore Database, Identikey Server Undamaged
12.
Configure the Identikey Server on SVR-2 to replicate to SVR-1.
13.
Restart the Identikey Server service or daemon on SVR-2. If you did not restart the service on SVR-1 earlier, restart it now.
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17.2.2.2 Configure Replication to a Third or Subsequent Identikey Server
These instructions assume that you have two or more Identikey Servers replicating to each other, and wish to add another Identikey Server (SVR-3) in a simple replication chain.
1.
Select which Identikey Server - SVR-1 or SVR-2 – will be replicating data with SVR-3. For these instructions,
SVR-2 is assumed.
2.
Install Identikey Server on SVR-3.
3.
Configure the Identikey Server on SVR-3 identically to that on SVR-2, using the Identikey Server Configuration
GUI or the configuration file.
4.
Ensure that SVR-3 is functioning correctly.
5.
On SVR-2, create an Identikey Server record for SVR-3.
6.
On SVR-2, create a Client record of type Administration Program for the SVR-3's Administration Web
Interface.
This will ensure that the Administration Web Interface for SVR-3 can connect to SVR-3 once the database is replaced.
7.
On SVR-2, load the License Key for SVR-3 into the Identikey Server record just created.
8.
Stop the Identikey Server service or daemon on SVR-2 and SVR-3.
9.
Take a complete copy of the database used by the Identikey Server on SVR-2. If you are using the embedded
PostgreSQL database, see 6.1.6.3
Backup of PostgreSQL Embedded Database
for instructions.
10.
Configure the Identikey Server on SVR-2 to replicate to SVR-3. Ensure that the encryption settings are replicated. Use the import/export encryption settings facility.
11.
The Identikey Server service on SVR-2 may be restarted now if needed – it will build up a replication queue until it can connect to SVR-3.
12.
Overwrite the database used by the Identikey Server on SVR-3 with the copy from SVR-2. If you are using
the embedded PostgreSQL database, see Step 2 of 6.2.2.2
Restore Database, Identikey Server Undamaged
13.
Configure the Identikey Server on SVR-3 to replicate to SVR-2.
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14.
Restart the Identikey Server service or daemon on SVR-3. If you did not restart the service on SVR-2 earlier, restart it now.
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17.2.2.3 Add Redundant Replication
You may wish to add redundancy replication into your system to add extra protection in case of connection problems or data corruption. Redundant replication adds an extra link to a standard replication chain, so that replication can occur via more than one route.
The instructions below assume a replication chain, with replication being added between a primary Identikey
Server (P-SVR-2) and a backup Identikey Server (B-SVR-1).
1.
Configure the Identikey Server on B-SVR-1 to replicate to P-SVR-2. Ensure that the encryption settings are replicated. Use the import/export encryption settings facility.
2.
Configure the Identikey Server on P-SVR-2 to replicate to B-SVR-1. Ensure that the encryption settings are replicated. Use the import/export encryption settings facility.
3.
Restart the Identikey Server service or daemon on each machine.
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18 Troubleshooting
Troubleshooting
18.1
Troubleshooting Tools
This section describes some tools and strategies available to you in troubleshooting problems.
18.1.1 View Audit Information
The Identikey Server can be configured to output audit messages to a number of locations:
Windows Event Log
Syslog
Text file
ODBC database
Live Audit Viewer connection
If you are unsure how and where the Identikey Server is recording audit messages, open the Identikey Server
Configuration utility and open the Auditing section.
18.1.1.1 Windows Event Viewer
Filter for audit messages from the Identikey Server by:
1.
Click on View -> Filter...
2.
SelectIdentikey Server from the Event Source drop down list.
3.
Click on OK.
18.1.1.2 Syslog
Audit information may be written to the Syslog under Linux. See the Identikey Server Installation Guide for Linux for details on how to enable audit information to be written to the Syslog.
18.1.1.3 Text file
To view audit messages written to a text file by the Identikey Server, either open the text file using a text editor, or use the Audit Viewer.
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See
for information on configuring the Identikey Server to write audit messages to a text file and viewing audit text files in the Audit Viewer.
18.1.1.4 ODBC Database
To view audit messages written to an ODBC database by the Identikey Server, open the Audit Viewer.
See
for information on configuring the Identikey Server to write audit messages to an ODBC database and viewing audit messages from the database in the Audit Viewer.
18.1.2 Tracing
If you are having problems starting the Identikey Server or logging in via the Identikey Server, enabling tracing may allow you to track down the cause.
1.
Open the Identikey Server Configuration utility.
2.
Select either Basic Tracing or Full Tracing (see the Auditing and Tracing section of the Product Guide for more information).
3.
Enter a path and filename to which tracing information should be written, or use the default.
4.
Click on OK.
5.
Attempt a login.
6.
Check the trace file for information on the start-up conditions of the Identikey Server and of the login attempt.
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18.2
How To Troubleshoot
This section gives you step-by-step guidelines for trouble shooting the components of Identikey Server.
18.2.1 Connection Problems
If a program or web site is returning an error message of 'connection refused' or similar when attempting a connection to an Identikey Server, check that a Client record of the correct type exists in the Identikey Server's data store for that program or web site. For example, an Administration Web Interface will be unable to administer data for an Identikey Server until a Client record of type Administration Program has been created for it.
18.2.2 Installation Check
The information in this section will enable you to check that various files have been installed in the correct locations and registered (where required), and Windows registry entries have been created and the correct values inserted.
18.2.2.1 Windows Registry Entries
Table 72: Registry Entries
Registry Path
General
HKEY_LOCAL_MACHINE\
Software\VASCO Data Security\
HKEY_LOCAL_MACHINE\
Software\VASCO Data Security\
InstalledProducts\
Key Name Value
InstallDirectory <install dir>
Identikey Server 1
HKEY_LOCAL_MACHINE\
Software\VASCO Data Security\
InstalledComponents\
<various> <version>
HKEY_LOCAL_MACHINE\Software\VAS
CO Data Security\Identikey Server\
Version 1.0.0.<build>
Digipass Extension for Active Directory Users and Computers
HKEY_LOCAL_MACHINE\
Software\VASCO Data Security\ AD
U&C Extension\
HKEY_LOCAL_MACHINE\
ApiLibrary
DialogLibrary
<install dir>\Bin\ aal3ad30.dll
<install dir>\Bin\
Notes
Typically c:\program files\VASCO\Identikey Server
1 = installed
0 = not installed
If the Pack has been incorrectly installed, the key will typically be missing rather than having a value of 0.
Check the recorded version numbers for various components.
Version number for the Identikey
Server.
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Registry Path
Software\VASCO Data Security\ AD
U&C Extension\
HKEY_LOCAL_MACHINE\
Software\VASCO Data Security\ AD
U&C Extension\
Key Name
HelpFile dpwxlib.dll
Value
<install dir>\ Doc\
AD_Extension_Help.chm
Message Delivery Component
HKEY_LOCAL_MACHINE\
System\CurrentControlSet\
Services\EventLog\Application\ Virtual
Digipass Message Delivery Component\
HKEY_LOCAL_MACHINE\
System\CurrentControlSet\
Services\EventLog\Application\ Virtual
Digipass Message Delivery Component\
EventMessageFil e
TypesSupported 1
<install dir>\Bin\ mdcserver.exe
Notes
1 = EVENTLOG_ERROR_TYPE
Note
See
for VASCO CGI configuration settings in the Windows registry.
18.2.2.2 Check Permissions
Directory or File
User Self Management Web Site (IIS)
/dpselfservice/cgi
<install dir>\UserSite\CGI\usercgi.exe
OTP Request Site (IIS)
/requestotp/cgi
<install dir>\VDPSite\CGI\vdpcgi.exe
Table 73: Permissions Required
Permission(s) required
execute execute execute execute
Notes
This is required on Windows
Server 2003 only.
This is required on Windows
Server 2003 only.
18.2.2.3 Default Policy and Component Created
A default Policy and a Component for the Identikey Server should have been created during the installation. If they have not been created, the Identikey Server will not process authentication requests.
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Note
These steps should only be followed if the Policies and Components have not been modified since installation.
To check that Policies and Components were created successfully during installation:
1.
Open the Administration Web Interface.
2.
Click on Policies -> List.
A Policy named Identikey Server Administration Logon should be included in the Policies List.
3.
Click on Components -> List.
4.
Check that a Component named Identikey Server is included in the Components List.
5.
Click on the Identikey Server Component record.
6.
Identikey Server Administration Logon should be selected in the Policy drop down list.
18.2.3 Administration Web Interface Connection
Security settings in your browser or firewall may block access to the Administration Web Interface. If this occurs, you will need to add it to the Trusted Sites list or add an exception to an access rule in the browser and/or firewall security settings.
18.2.4 Message Delivery Component
18.2.4.1 Enable Tracing
1.
Open the Configuration utility for the Message Delivery Component.
2.
Select either Basic Tracing or Full Tracing (see the Auditing and Tracing section of the Product Guide for more information).
3.
Enter a path and filename to which tracing information should be written.
4.
Click on OK.
18.2.5 Open Port Numbers on Firewall
The Identikey Server uses several different ports to communicate. If these are blocked by a firewall, some features will not work correctly. Listed below are the ports used by the Identikey Server, and the default port number used for each. If not otherwise specified, the settings are in Configuration .
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18.2.5.1 Incoming Ports
Table 74: List of Incoming Ports Used by the Identikey Server
Port
SOAP Port
RADIUS
Authentication Port
RADIUS Accounting
Port
SEAL Port
1812
1813
20003
Live Audit Port
Default
8080
20006
Configuration Source
Communicators section, SOAP tab,
Port field.
Communicators section, RADIUS tab, Authentication Port field.
Communicators section, RADIUS tab, Accounting Port field.
Communicators section, SEAL tab,
Port field.
Auditing section, Live Audit Viewer method properties, Port field
Web Administration Interface
SOAP Clients
RADIUS Clients
RADIUS Back-End Servers
RADIUS Clients
RADIUS Back-End Servers
Digipass TCL Command-Line
Administration
IIS Modules
Replication from other Identikey
Servers
Audit Viewer
18.2.5.2 Outgoing Ports
Table 75: List of Outgoing Ports Used by the Identikey Server
Port Default
RADIUS
Authentication Port
RADIUS Accounting
Port
SEAL Port
1812
1813
20003
Database Port N/A
Configuration
Back-End Server records
( Authentication Port field)
Back-End Server records
( Accounting Port field)
Replication section, Destination
Servers tab, destination server properties, Port field
ODBC Driver
LDAP Port 389 Back-End Server records
Destination
RADIUS Back-End Servers
RADIUS Back-End Servers
Replication to other Identikey
Server
ODBC Database, when located on a separate machine
Novell e-Directory, Active Directory or ADAM Back-End Servers
18.2.6 SOAP/SSL Certificates
Please note that the test SSL certificate generated by the Configuration Wizard has a limited life. It may be necessary to renew it periodically. To avoid having to renew the test SSL certificate periodically you may purchase an SSL certificate.
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Audit Messages
19 Audit Messages
To set up auditing in the Identikey Server, see
.
19.1
Audit Message Listing
Table 76: Audit Messages List
Message
Code
E000001
E001001
E001002
E001003
E002001
E002002
E002004
E002006
Description Notes
A system error has occurred.
The Digipass Plug-In failed to start up.
The Digipass Plug-In has been forced into the disabled state.
The Authentication Server failed to start up
The Active Directory AAL3 library failed to initialize.
The Digipass Authentication library failed to initialize.
This message is used whenever there is a general processing error. It will contain full details of the error.
The Plug-In encountered a fatal error on startup such as an invalid or missing configuration file.
The Plug-In has started up, but is in a disabled state in which it will not process authentication requests.
This is typically due to a license problem (an invalid or missing License Key in the Plug-In's Component record); an invalid Component Location setting in the configuration file; or a missing Component record for the Plug-In.
The Authentication Server encountered a fatal error on startup. This is typically due to an invalid or missing configuration file or failure to connect to the data store.
The Active Directory 'AAL3' library encountered a fatal error on initialization, eg. invalid configuration settings in the configuration file.
The 'Authentication' library encountered a fatal error on initialization, eg. invalid configuration settings in the configuration file.
The RADIUS protocol handler failed to initialize.
The protocol handler that receives and processes
RADIUS requests did not start up. This may be because of a missing License Key in the
Authentication Server Component record, or because the License Key in that Component record does not enable RADIUS support. Look for the line RADIUS=Yes in the License Key details.
A common reason for this error, when RADIUS is enabled in the License Key, is that the RADIUS ports are already in use by another process on the machine.
Alternatively, the configuration settings may be invalid.
The Replication library failed to initialize.
The Replication library encountered a fatal error on
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Message
Code
E002007
E002008
E002009
E009001
E012001
E012002
Description Notes
Initialization of a Replication destination server failed.
The Authentication Server protocol handler failed to initialize.
The VM2 Compatibility protocol handler failed to initialize.
An error occurred in the Virtual Digipass
Message Delivery Component.
initialization, eg. invalid configuration settings in the configuration file.
The Replication library found the configuration of a
Destination Server to be invalid. The library will still start up if its main configuration settings are valid and there is at least one valid Destination Server. For the invalid Destination Servers, this audit message is generated.
The protocol handler that receives and processes administration requests and authentication requests from the IIS modules failed initialization. This is typically due to invalid configuration settings or because the API port is already in use by another process on the machine.
The protocol handler that receives and processes authentication requests from the VACMAN Middleware version 2 IIS modules failed initialization. This is typically due to invalid configuration settings or because the API port is already in use by another process on the machine.
The MDC encountered an error during the process of submitting a request to the HTTP gateway and interpreting the response. This may indicate a configuration problem for the gateway or connectivity issues. The audit message may contain further details from the gateway.
The RADIUS Profile was not found in Steel-Belted
RADIUS.
When a RADIUS Profile name is in the Digipass User
Account but that name is not found in SBR, the login is failed with this error.
This can also occur if there is no RADIUS Profile in the
Digipass User Account, but there is a Default RADIUS
Profile configured that was not found in SBR.
The RADIUS Attribute was not known by Steel-
Belted RADIUS.
When the Digipass User Account has a RADIUS attribute in its Authorization Profiles/Attributes list, the attribute must be found in SBR. When such an attribute is not known to SBR, the login is failed with this error.
The most likely reason for this error to occur is that the spelling of the attribute Name is different in SBR compared to the Digipass User account. This may also occur if the Value of the attribute does not convert to the correct data type expected by SBR. For example, if an IP address attribute has a Value which is not a representation of an IP address.
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Message
Code
E013001
E013002
W004001
W004004
W005001
W005004
W006001
Description Notes
A connection to an ODBC data source could not be established.
An attempt to connect to an ODBC data source failed.
This may occur because: the database is unavailable for some reason such as rebooting the database is too busy temporarily to service the connection there are networking problems your credentials used in connecting to the database are invalid.
A connection to an ODBC data source is broken. An established connection to an ODBC data source has broken. This may occur because: the database suddenly becomes unavailable for some reason such as rebooting the database becomes too busy temporarily to service the connection there are networking problems.
A connection attempt to Active Directory failed.
An attempt to connect to an Active Directory Domain
Controller failed. This may occur because: the Domain
Controller is unavailable for some reason such as rebooting; the Domain Controller is too busy temporarily to service the connection; or there are
DNS or networking problems.
A connection attempt to a Replication destination server failed.
An attempt by the Replication library to connect to a
Destination Server failed. This may occur because: the incorrect IP address or port is configured; the
Destination Server is unavailable for some reason such as rebooting; or there are networking/connectivity problems such as an intermediate firewall blocking the port.
A connection to Active Directory has terminated due to an error.
An established connection to an Active Directory
Domain Controller has broken. This may occur because: the Domain Controller suddenly becomes unavailable for some reason such as rebooting; the
Domain Controller becomes too busy temporarily to service the connection; or there are DNS or networking problems.
A connection to a Replication destination server has terminated due to an error.
An invalid RADIUS packet has been received.
An established connection to a Destination Server has broken. This may occur because the Destination
Server suddenly becomes unavailable for some reason such as rebooting, or because of a temporary networking or connectivity problem.
A RADIUS request received was invalid (did not conform to the RADIUS protocol). The request is discarded.
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Message
Code
W006002
W006003
W006004
W006005
W006006
W009001
Description Notes
A RADIUS request has been received from an unknown source.
A request has been received from a RADIUS
Client with no Shared Secret defined.
A RADIUS request forwarded by this server has been received – there must be a circular proxy chain.
An Access-Challenge received from the RADIUS
Server cannot be handled.
A RADIUS Server is not responding.
Virtual Digipass One Time Password delivery failed.
This can also occur when a response is received from a RADIUS Server to which a request was forwarded, if the response was invalid. The response is discarded.
A RADIUS request was received but there is no
RADIUS Client Component for the source of the request, and there is no “default” RADIUS Client
Component. The request is discarded.
This audit message will be repeated at intervals when the same unknown source sends requests, but not for every request.
A RADIUS request was received where there is a
RADIUS Client Component for the source of the request, but that Component record does not have a
Shared Secret defined. Therefore, it is not possible to handle the request and it is discarded.
This will not occur if there is a “default” RADIUS Client
Component that has a Shared Secret.
This audit message will be repeated at intervals when the same source sends requests, but not for every request.
This can occur when the Identikey Server forwards a request to a RADIUS Server, and the RADIUS Server forwards the request back, due to its own proxy rules.
It can also occur indirectly in a longer 'proxy chain'.
The request is discarded, otherwise an infinite loop could be created.
If this occurs, there must be an error in the proxy configuration of the RADIUS Server(s).
This can occur when the Identikey Server forwards a request to a RADIUS Server and the RADIUS Server responds with an Access-Challenge. An Access-
Challenge can only be handled when the Identikey
Server forwards the password unmodified to the
RADIUS Server. If the Identikey Server verifies an OTP and forwards the static password to the RADIUS
Server, it is not possible to handle an Access-
Challenge from the RADIUS Server.
The Identikey Server has not managed to get a response from the RADIUS Server for some time. This message indicates that there may be a problem with the RADIUS Server.
The MDC could not successfully deliver a text message via the HTTP gateway. The audit message should contain further details from the gateway.
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Message
Code
W010001
W011001
W011002
W011003
W012002
W012003
W013001
W013002
Description Notes
A blank password was used for Back-End
Authentication, as Stored Password Proxy is disabled and the user did not enter a static password.
A Backup Virtual Digipass quota of uses has been finished.
No Digipass was found to assign to a new
Digipass User Account for Auto-Assignment.
This message only occurs when the Back-End
Authentication setting is Always .
When Stored Password Proxy is disabled, the
Identikey Server does not pass on the password stored in the Digipass User Account to Windows for
Back-End Authentication. If a User does not enter their password as well as their OTP, the login will fail because their password has not been provided to
Windows.
BVDP Uses Remaining
has just been decremented to
0 for a Digipass. The User will not be able to use that
Digipass for Backup Virtual Digipass logins until the
Uses Remaining is increased or cleared.
No available Digipass were found for Auto-
Assignment . This may be because: there were no unassigned Digipass in the right location; the unassigned Digipass did not conform to Policy restrictions; the unassigned Digipass were Reserved for individual assignment .
The location in which the Identikey Server searches for available Digipass records can be controlled to some extent using the
Search Upwards in Org. Unit hierarchy setting.
A Digipass User Account has become locked.
A Replication update received has been ignored, as the local data is more up-to-date.
A User just exceeded the User Lock Threshold of failed logins and their Digipass User Account is now
Locked . Administrator action is required to unlock the account.
The Authentication Server has received a data update from another Authentication Server via the Replication process, but its local data is already newer than the data received via Replication.
It is normal that this can occur, but it can also indicate a potential synchronization issue.
A Replication queue entry has not been inserted. This can occur when a replication queue has reached its maximum size. This is most likely to occur when the destination server is down or cannot be contacted due to a networking problem.
An invalid request has been received by the
Authentication Server.
A request has been received by the
Authentication Server from an unknown source.
The Authentication Server has received an invalid authentication, administration or Replication request.
The Authentication Server has received an authentication, administration or Replication request from an unknown or unauthorized source. If the request was from a valid source, this message
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Audit Messages
Message
Code
Description Notes
W014001
I001001
I001002
I002001
I002002
I002004
I002006
I002007
I002008
I002009
I003001
I003002
I004001
I004004
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The License Key is missing or invalid.
The Digipass Plug-In has started up successfully. Configuration details are given in the audit message.
The Authentication Server has started up successfully.
Configuration details are given in the audit message.
Note that the Authentication Server can start up successfully even if a component such as the RADIUS protocol handler does not start up successfully.
The Active Directory AAL3 library has been initialized successfully.
The Digipass Authentication library has been initialized successfully.
The Active Directory 'AAL3' library has completed initialization. Configuration details are given in the audit message.
The 'Authentication' library has completed initialization. Configuration details are given in the audit message.
The RADIUS protocol handler has been initialized successfully.
indicates that a Component record is missing (or that a required restart of the Service has not been made since the creation of the necessary Component record).
A valid, unexpired license key is required to process any kind of authentication request. This message will be generated periodically when authentication requests are received by the Authentication Server, when it does not have a valid License Key.
The Replication library has been initialized successfully.
Initialization of a Replication destination server succeeded.
The protocol handler that receives and processes
RADIUS requests started up. Configuration details are given in the audit message.
The Replication library was initialized successfully.
Configuration details are given in the audit message.
The Replication library initialized a Destination Server successfully. Configuration details are given in the audit message.
The Authentication Server protocol handler has been initialized successfully.
The protocol handler that receives and processes administration requests and authentication requests from the IIS modules was initialized successfully.
Configuration details are given in the audit message.
The VM2 Compatibility protocol handler has been initialized successfully.
The protocol handler that receives and processes authentication requests from the VACMAN Middleware version 2 IIS modules was initialized successfully.
Configuration details are given in the audit message.
The Digipass Plug-In has shut down.
The Authentication Server has shut down.
A connection attempt to Active Directory was successful.
A connection attempt to a Replication destination
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Audit Messages
Message
Code
I005001
I005002
I005004
I006001
I006002
I006003
I007001
I007002
I007003
I007004
I008001
I008002
Description Notes
server was successful.
A connection to Active Directory has been terminated normally.
A connection to Active Directory has been timed out for load-balancing.
An established connection to an Active Directory
Domain Controller has ended with a normal disconnection.
An established connection to an Active Directory
Domain Controller has been ended for load-balancing purposes. Periodically the connections will be dropped and new ones established, in case there is a less busy
Domain Controller available. The time period is defined by the configuration setting
Max-Bind-
LifeTime in the file, in minutes.
An established connection to a Replication Destination
Server has ended with a normal disconnection.
A connection to a Replication destination server has been terminated normally.
A RADIUS Access-Request has been received.
The Identikey Server has received an Access-Request.
The audit message will indicate what action will be taken as well as key details of the request.
A RADIUS Accounting-Request has been received.
The Identikey Server has received an Accounting-
Request. The audit message will indicate what action will be taken as well as key details of the request.
A RADIUS Server has started responding again.
After the Identikey Server had not managed to get a response from the RADIUS Server for some time, this message indicates that it is responding again.
A RADIUS Access-Accept has been issued.
The Identikey Server has accepted an Access-
Request. Note however that it is still possible that after the Identikey Server has accepted the request, another component of the overall process may still decide to reject the request ultimately.
A RADIUS Access-Challenge has been issued.
The Identikey Server has issued a challenge, either
Challenge/Response or Virtual Digipass.
A RADIUS Access-Reject has been issued.
A RADIUS Accounting-Response has been issued.
A Digipass has been moved for assignment to a user.
A user-to-user link has been removed due to assignment of a Digipass.
The Identikey Server has rejected an Access-Request.
The Identikey Server has acknowledged an
Accounting-Request. Note however that unless the request is forwarded to a RADIUS Server, no processing is carried out by the Identikey Server.
Upon assignment of a Digipass to a User, if the
Digipass is not already in the same location
(Organizational Unit) as the User, it is moved to that location.
If a Digipass User Account is linked to another in order to share the Digipass, it must not have a Digipass assigned itself. If a Digipass is assigned, the link will
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Audit Messages
Message
Code
I009001
I010001
I010002
I011001
I011002
I011003
Description Notes
A Virtual Digipass One Time Password has been delivered.
User authentication was not handled.
A stored password change was unhandled.
be broken.
The MDC successfully delivered a text message via the HTTP gateway, as reported by the gateway. The audit message may contain further details from the gateway.
Note that depending on the gateway, it may still be possible for delivery to fail after the gateway has reported success.
The Identikey Server decided not to handle an authentication request due to Policy and/or Digipass
User Account settings. The main reasons why this may occur are: the effective Local Authentication and
Back-End Authentication settings were both None ; the User failed the Windows Group Check , using the
Pass requests for users not in listed groups back to host system option.
Note that the 'effective' settings are the effective settings of the Policy, unless the Digipass User
Account overrides the Policy.
The Identikey Server decided not to handle a password change request due to Policy and/or
Digipass User Account settings. The main reasons why this may occur are: the effective Local
Authentication and Back-End Authentication settings were both None ; the User failed the Windows Group
Check , using the Pass requests for users not in listed groups back to host system option.
Note that the 'effective' settings are the effective settings of the Policy, unless the Digipass User
Account overrides the Policy.
A Digipass Grace Period has been ended by the use of a One Time Password.
A Backup Virtual Digipass expiration date has been set due to the first request for a Virtual One
Time Password.
A Backup Virtual Digipass time limit has been expired by the use of the normal One Time
Password.
The first time that an assigned Digipass is used successfully to log in, if a Grace Period is still active, it is ended immediately. They must continue to use their
Digipass to log in after that point.
A User has requested a Backup Virtual Digipass OTP for the first time, when the effective Backup VDP
Enabled setting is Yes – Time Limited and they did not already have an Enabled Until date set on their
Digipass. At this time, they are given the Time Limit from the Policy by adding it to the current date.
A User who has been using Backup Virtual Digipass has used their normal OTP login using the Digipass again. When the effective Backup VDP Enabled
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Audit Messages
Message
Code
Description Notes
I011004
I011005
I011006
I011007
I011008
I011009
I011010
I011011
I011012
I011013
I013001
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A Backup Virtual Digipass quota of uses has been set due to the first request for a Virtual One
Time Password.
A User has requested a Backup Virtual Digipass OTP for the first time, when the effective Backup VDP
Max. Uses/User
setting is greater than 0 and they did not already have a Uses Remaining date set on their
Digipass. At this time, they are given the Max.
Uses/User limit from the Policy.
A Digipass User Account has been created using
Dynamic User Registration.
A new static password has been stored using
Password Autolearn.
setting is Yes – Time Limited , using the normal OTP login ends their time limit immediately. This is done by setting the Enabled Until date on their Digipass to the current date.
An administrator action is required to reset their
Enabled Until date, if the User is to be allowed to use
Backup Virtual Digipass again.
A Digipass User Account has been created automatically upon successful Back-End
Authentication . This occurs when the Dynamic User
Registration feature is enabled.
A new static password has been stored in the
Digipass User Account after successful Back-End
Authentication . This occurs when the Password
Autolearn feature is enabled.
A Digipass has been assigned to a new Digipass
User Account using Auto-Assignment.
Upon creation of a new Digipass User Account through Dynamic User Registration , an available
Digipass has been assigned to the new account automatically. This occurs when the Auto-Assignment feature is enabled.
A User has successfully assigned a Digipass to themselves using the Self-Assignment feature.
A Digipass has been assigned to a Digipass User
Account using Self-Assignment.
A Digipass challenge has been issued for a Self-
Assignment attempt.
A user has changed their Digipass PIN.
Successfully assigned Digipass
A User has obtained a challenge during an attempt to assign a Digipass to themselves using the Self-
Assignment feature. In order to complete the assignment, they must provide the correct response to the challenge from the Digipass.
A User has changed their Server PIN during their login, or set it up on first use or after a PIN reset.
The Digipass has been successfully assigned during
Software Digipass Provisioning.
Added new Digipass for Web activation location A new Digipass has been added for a Web activation location during Software Digipass Provisioning .
Static Password Update Successful The static password for the User has been successfully changed.
A connection to an ODBC data source has been
274
Audit Messages
Message
Code
I013002
S001001
S001002
S001003
S002001
S002002
S002004
S003001
S003002
S004001
S004002
S005001
Description Notes
made successfully.
A connection to an ODBC data source has been terminated normally.
A query for a single [ object ] record was successful.
A query for [ object ] records was successful.
A command of type [ successful.
object ] [ command
User authentication was successful.
User authentication issued a challenge.
] was
A stored password change was successful.
A Replication update was sent successfully.
A Replication update received has been processed successfully.
An administrative logon was successful.
A Live Audit connection was successful.
Registration Successful
An established connection to an ODBC data source has ended with a normal disconnection.
The Identikey Server or an administrator has made a successful query to the data store for a single record.
In the case of the Identikey Server this may be a search for its Component record; for an administrator it could be any single record query. The audit message has details of the record found.
The Identikey Server or an administrator has made a successful query to the data store for some records.
In the case of the Identikey Server this may be a search for a RADIUS Client Component record; for an administrator it could be any list query. The audit message has details of the records found but this may be truncated.
An administrator has issued a successful data modification command such as an update of settings or one of the Digipass Application operations like
Reset PIN. The audit message has details of the command and results.
The 'Authentication' library has passed authentication for a request. Note however that the Identikey Server or another component of the overall process may still decide to reject the request ultimately.
The 'Authentication' library has issued a challenge for an authentication request, either Challenge/Response or Virtual Digipass.
The Authentication Server has successfully processed a password change request.
This message is audited at the source server, when a database change is sent to a destination server and processed successfully.
This message is audited at the destination server, when a database change is received and processed successfully.
An administrative logon to the Authentication Server was successful.
A Live Audit connection to the Authentication Server was successful.
The registration of a Software Digipass during
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Audit Messages
Message
Code
S005002
S006001
F001001
F001002
F001003
F002001
F002003
F003001
F003002
Description Notes
Activation Successful
Signature Validation Successful.
Provisioning was successful.
The activation of a software Digipass during Software
Digipass Provisioning was successful.
When signing a transaction using the Signature
Verification function, the signature validation was successful.
A query for a single [
A query for [ object object ] record failed.
] records failed.
The Identikey Server or an administrator has made an unsuccessful query to the data store for a single record. In the case of the Identikey Server this may be a search for its Component record; for an administrator it could be any single record query. The audit message has basic details of the failure, but there should be a preceding E000001 with more details.
The Identikey Server or an administrator has made an unsuccessful query to the data store for some records. In the case of the Identikey Server this may be a search for a RADIUS Client Component record; for an administrator it could be any list query. The audit message has basic details of the failure, but there should be a preceding E000001 with more details.
A command of type [ object ] [ command ] failed.
An administrator has issued an unsuccessful data modification command such as an update of settings or one of the Digipass Application operations like
Reset PIN. The audit message has basic details of the failure, and there may be a preceding E000001 with more details.
User authentication failed.
The 'Authentication' library has failed authentication for a request. The audit message has details of the
failure (see 20 Error and Status Codes) and there may
be a preceding E000001 with error details.
A stored password change failed.
The Authentication Server has not processed a password change request. The audit message has details of the failure (see
) and there may be a preceding E000001 with error details.
Sending a Replication update was unsuccessful. This message is audited at the source server, when a database change is not sent to a destination server successfully, or it was sent but the processing at the destination was unsuccessful.
Processing a Replication update received was This message is audited at the destination server,
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Audit Messages
Message
Code
Description Notes
F004001
F004002
F005001
F005001
F005001
F005001
F005002
F005002
F006001
F006001
F006001
Identikey Server Administrator Reference unsuccessful.
An administrative logon was rejected.
A Live Audit connection was rejected.
Static Password verification failed
Backend Authentication failed
Digipass assignment failed
Reactivation not allowed.
Multiple Digipass found where a single Digipass was required
OTP verification Failed
Signature Verification failed.
Multiple Digipass found where a single Digipass was required.
Required request input fields missing when a database change is received but is not processed successfully.
The 'Authentication' library has failed an administrative login request. The audit message has details of the failure (see
) and there may be a preceding E000001 with error details.
Note that this may occur even when preceded by a successful authentication (S002001) message, for example if the user's credentials were OK but they did not have Administrative Logon privilege.
The 'Authentication' library has failed a Live Audit connection request. The audit message has details of
there may be a preceding E000001 with error details.
Note that this may occur even when preceded by a successful authentication (S002001) message, for example if the user's credentials were OK but they did not have Administrative Logon or Live Audit
Connection privilege.
During Software Digipass Provisioning the static password for the User was not verified.
During Software Digipass Provisioning , the back-end authentication for the User failed.
Assignment of the digipass failed during Software
Digipass Provisioning .
The specified Software Digipass may not be reactivated. The number of reactivations for Software
Digipass is limited. The limit may have been exceeded.
During Software Digipass Provisioning more than one
Digipass was found that fulfilled the criteria specified.
The One Time Password generated from the Digipass used in the Provisioning process has not passed validation.
When attempting to sign a transaction using an electronic Signature , the signature did not pass the verification phase. The transaction will not be signed.
When using the Signature function, Identikey Server found more than one Digipass record assigned to the user.
The Signature function requires up to eight input
277
Message
Code
Description
Audit Messages
Notes
fields. The input fields are defined when the
Signature function is set up. One or more of those input fields was missing in this transation.
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Error and Status Codes
20 Error and Status Codes
This section lists the standard error and status codes with the associated messages.
20.1
Error Code Listing
Table 77: Error Code List
Error Code
0
-1
-2
-3
-10
-11
-12
-13
-14
-15
-16
-17
-18
Message Notes
(No error)
An unspecified error occurred This error code may occur when a more specific error code is not available or was recorded separately.
The parameters supplied were invalid
A memory error occurred
A communications error occurred
A license error has occurred
Parameters supplied to a function or command were invalid.
Memory allocation failed. This is normally due to the system running low on memory.
Inter-process or inter-component communication failed.
This may also occur with communications to Active
Directory or a database. This error is normally accompanied by further details.
General-purpose license failure when a more specific code is not available or was recorded separately.
An operating system call failed
The object was not found
The object already exists
A system call failed. This may include file handling, Active
Directory Services Interface and other calls. It is normally accompanied by further details.
An attempt was made to perform an operation on an object, such as an Active Directory object, but the object did not exist. For example, this may occur when one administrator deletes a record that another administrator is about to update, when the update operation is attempted.
An attempt was made to create an object, such as an
Active Directory object, but the object already exists. For example, this may occur when two administrators try to create the same record at the same time.
The supplied buffer was of the incorrect size An internal data buffer was of insufficient length to hold the data required.
A version error has occurred A version mismatch has occurred. Further details in the error record will indicate what versions were mismatched.
The supplied data are invalid
The object is invalid
General-purpose error when input data to an operation is incorrect. Further details of the error will be recorded.
An attempt was made to perform an operation upon an
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Error and Status Codes
Error Code
-19
-20
-21
-22
-23
-24
-30
-31
-32
-33
-34
-35
-80
-100
-101
Message Notes
The command is invalid
The object is in use
The operation is not supported
An object error has occurred
A required field was missing
Auditing failed
The configuration is invalid
A type mismatch has occurred
One or more objects were not initialized
The cache is full object type that was not recognized.
An attempt was made to perform an operation using a command that was not recognized.
An attempt was made to delete an object, such as an
Active Directory object, but that object was in use.
This may occur when you try to delete a Policy, but another
Policy inherits from the one you are deleting, or a
Component uses the Policy.
General-purpose error when an operation is attempted on an object that does not support it. For example, an attempt is made to generate a Virtual Digipass OTP using a Digipass that is not enabled for Virtual Digipass.
General-purpose error on an operation on an object. This should be supplemented with more specific details.
An operation was attempted without specifying one or more mandatory input fields.
An operation failed because auditing was mandatory, but failed.
The configuration data in the configuration file are invalid.
The error record should indicate which specific data were invalid.
General-purpose error when one datatype is expected but a different datatype was provided.
Internal initialization error. More specific error details will be recorded.
An attempt was made to add an entry to a cache, but the cache has reached its configured maximum size.
The cache entry has reached the maximum reference count
The system is currently too busy to service the request
An attempt was made to retrieve an item from a cache, but the item was already in use and the configuration indicates a limit on the number of times an item can be retrieved from the cache at one time.
The system received a new request for processing, but hit a resource usage limit of some type. This indicates that the system is too loaded to handle the request. For example, there may be no spare database connection to use, even after waiting a short time for one to become available.
A timeout has occurred
An invalid plugin was supplied
An operation failed because of a timeout.
Audit configuration specifies a plugin method that is unknown or that could not be successfully loaded.
There is no space left to write the message While auditing to text file, the server was unable to write.
This would normally occur if disk space has run out.
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Error and Status Codes
Error Code
-140
-150
-200
-201
-202
-250
-251
-252
-300
Message
A Digipass error has occurred
Delivery of the Virtual Digipass One-Time
Password failed
The license has expired
The license data are invalid
The License Key is corrupted
Decryption has failed - no Storage Key is specified in the Encryption Settings
Decryption has failed - an incorrect Cipher is specified in the Encryption Settings
Decryption has failed - an incorrect Storage
Key is specified in the Encryption Settings
A database error occurred
Notes
General-purpose failure of a Digipass operation such as
OTP verification, Reset PIN, Unlock, etc. This is normally accompanied by a more specific error code and message from the VACMAN Controller library.
A Virtual Digipass OTP was generated successfully, but delivery by text message failed. A separate message will give more details about the failure.
The License Key has an expiration date set, and the date has passed. A permanent License Key must be obtained.
One of the details embedded into the License Key is invalid for the Component in which it is being loaded. The
Component will not be able to use the License Key. This may be IP address, Component Type, or any other detail that can be seen in the License Key text.
The signature at the bottom of the License Key is invalid.
This would typically occur if the License Key details were modified in any way.
Some encrypted data has been created or modified using configured, rather than default, encryption settings. This error occurs when that data is read by a component that does not have configured encryption settings – the component is therefore unable to decrypt the data.
It is necessary to configure the encryption settings in the
information on encryption settings.
Some encrypted data has been created or modified using
differently configured encryption settings. This error occurs when that data is read by a component with configured encryption settings that use a different Cipher Name – the component is therefore unable to decrypt the data.
It is necessary to make sure that the encryption settings in all components are identical. See
for more information.
Some encrypted data has been created or modified using
differently configured encryption settings. This error occurs when that data is read by a component with configured encryption settings that use a different
Storage Key
– the component is therefore unable to decrypt the data.
It is necessary to make sure that the encryption settings in all components are identical. See
for more information.
General-purpose error on a database operation. This should be supplemented with more specific details.
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Error and Status Codes
Error Code
-350
-351
-352
-353
-500
-501
-10051
-10052
Message
The request received was discarded
The request received must be retried
A replication queue entry had an invalid hash value
The replication queue is full
The Service was already started
The Service was already stopped
File name is blank.
Failed to open File.
Notes
A replication update that was received was found to be superseded by a later change. In this case, the update is discarded, as it is no longer relevant.
This may occur when creating a record, after a record has been deleted then re-created.
It may occur when modifying a record, if a later modification occurred before replication could apply the first change.
A replication update that was received could not be applied immediately. In this case, the update is rejected. The retry mechanism at the source server will re-send the update, according to its configuration settings.
This may occur if a record does not exist yet, when trying to apply a modification or deletion.
It may occur after a record has been deleted and recreated, when a modification of the record is replicated but the sequence of deletion and re-creation has not been followed in the correct order.
When an entry was read from the replication queue before sending, its integrity hash value check failed. This suggests that the queue entry may have been modified since it was added to the queue. In this case, the queue entry is not trusted and an error is reported.
An operation failed because it needed to update the database, but the update could not be added to the
Replication queue. If the queue is full, no database updates are allowed, to avoid the databases getting too far out of synchronization.
Check the Replication Status dialog in the Administration
MMC Interface and the Replication audit messages to investigate why the queue has become full. It is necessary to reduce the queue size in order for the system to continue to function.
If this error occurs often, without good reason, consider increasing the maximum queue size. This can be configured in the Replication tab of the Authentication
Server Configuration GUI.
When trying to start a Service, the Service was already running.
When trying to stop a Service, the Service was not running.
No file name was specified.
The file could not be opened. The file does not exist or the user attempting to open the file does not have read permission for the file.
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Error and Status Codes
Error Code
-10057
-10059
-10060
-10061
-10062
-10063
-10064
-10065
-10066
-10067
-10069
-10070
-10072
-10073
-10074
-10075
-10076
-10077
Message Notes
User ID is longer than 255 characters.
Password is longer than 255 characters.
The maximum User ID length has been exceeded.
The maximum Password length has been exceeded.
User Name is longer than 64 characters.
The maximum User Name length has been exceeded.
Serial Number is longer than 10 characters.
The maximum Serial Number length has been exceeded.
Serial Number must be 10 characters, with no dashes (-) and with leading zeros (0) to make it up to 10 characters.
Serial Number is less than 10 characters long. The minimum Serial Number length has not been provided.
Serial Number must be 10 characters, with no dashes (-) and with leading zeros (0) to make it up to 10 characters.
Serial Number contains non-alphanumeric characters.
The Serial Number contains non-alphanumeric characters.
Serial Number must be 10 alphanumeric characters, with no dashes (-).
Organizational Unit is longer than 255 characters.
Domain is longer than 255 characters.
The maximum Organizational Unit length has been exceeded.
The maximum Domain length has been exceeded.
Distinguished Name is longer than 1024 characters.
The maximum LDAP Distinguished Name (DN) length has been exceeded.
Mobile Number is longer than 64 characters.
The maximum Mobile Phone length has been exceeded.
A syntax error occurred reading from the file.
A syntax error occurred while reading lines from the import file: double-quotes were missing; there are too many fields in the line; a comma is missing between fields.
The file contains characters that are not UTF-8 encoded.
The import file must be fully UTF-8 encoded when extended or Unicode characters are included. This message indicates that non-UTF-8 characters were found in the file.
Phone Number is longer than 64 characters.
The maximum Phone Number length has been exceeded.
Email Address is longer than 64 characters.
The maximum Email Address length has been exceeded.
No User ID was given. Either the User ID or, for
Active Directory, the Dishinguished Name is needed to import a user.
A User ID must be supplied to import a user. The only exception is when using Active Directory, it is sufficient to give the Distinguished Name instead of the User ID.
The Mobile No. is invalid. Only numbers, spaces, dashes (-) and brackets are allowed with a + at the start to indicate a country code if needed.
The Mobile Number is only allowed to include numeric characters, spaces, dashes(-) and brackets (){}[]. In addition a + is allowed at the start for the country code.
The Phone No. is invalid. Only numbers, spaces, dashes (-) and brackets are allowed with a + at the start to indicate a country code if needed.
The specified email address contains invalid characters and is not in the form user@domain.
The Phone Number is only allowed to include numeric characters, spaces, dashes(-) and brackets (){}[]. In addition a + is allowed at the start for the country code.
The Email Address is only allowed to include alphanumeric characters, @, dots (.), underscores (_) and dashes (-).
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Error and Status Codes
-406
-407
-408
-450
-550
Error Code
-10078
-400
-401
-402
-403
-404
-405
-600
-601
-602
-650
-700
-800
-801
-802
Message Notes
The Field Header was not found or invalid when reading from the file.
The first line of an import file must be a header line. The header line is a comma-separated list of field names, indicating which fields are included in every other line of the file.
This message indicates that the header line was not found, that it included unknown field names or that it was not a comma-separated list of field names.
See the
Import User Records
topic in the online Help for the Administration MMC Interface for a definition of the import file header format.
There was no comms descriptor available The comms descriptor map has not been loaded. (support)
The supplied address could not be resolved name resolution, i.e. DNS, netbios etc
(communication protocol mismatch A socket error occurred. Descriptor should be closed
Descriptor was in the wrong state e.g. trying to bind the socket twice
The maximum number of open descriptors has been reached
The connection has been closed by the remote end
The command would block, use 'select'
The command is in progress, use 'select' should not be seen as a runtime error should not be seen as a runtime error
The comms descriptor is not valid
The key received was invalid e.g. the socket has not been created
The encryption key is somehow invalid
The config file/registry data could not be read This error may be returned when a corrupt config file is used
One of the RADIUS attributes was invalid RADIUS attribute field layout is invalid
The action will result in a size limitation being exceeded
An invalid dictionary file was used
Initialisation of lock failed
A buffer overflow would occur, this is only used within the
RADIUS library this does not appear to be returned anywhere
Failed to open handle
An invalid length was supplied
Memory allocation failed
Password was blank
Normally occurs when a file cannot be opened looks like this error is currently only used in the case where a programming error has occurred, resulting in an incorrect length parameter being passed to the mschap function
"CreateVSAttribute"
This appears to only be used by the "demotoken" code
Can occur when attempting to verify a MSCHAP/MSCHAP2 password when the subsequently hashed password provided by the used is equivlent to hashing a blank string, i.e. the provided password is blank
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Error and Status Codes
Error Code
-803
-1001
-1002
-1003
-1004
-1005
Message
Password was invalid
The packet is from an unknown source
The shared secret of the packet's source is unknown
Incorrect response authenticator
The Message-Authenticator attribute was not correct
The packet is not from the address sent to
Notes
Occurs within MSCHAP/MSCHAP2 password verification when the provided password is incorrect and it is not a blank string
A client component does not exist for the client who sent the packet
There is no shared secret within the client component for the peer which sent this packet
The response packet returned from the RADIUS server bears an incorrect authenticator
The message-authenticator appears to only be checked in a response
The response from the backend does not match the source address to which the request was sent
20.2
Status Code Listing
Table 78: Status Code List
Status Code
0
<all negative codes>
1000
1002
1004
1005
Message Notes
No error
<same as the Error Code – see above>
The credentials were invalid
The user failed the Windows Group Check
The challenge has expired
The status codes from -1 downwards match the Error
Codes above.
General-purpose failure due to invalid username or password, when a more specific status is unavailable.
The Identikey Server rejected an authentication request due to the Windows Group Check failing.
This can occur when the effective Windows Group
Check option is Authenticate listed groups, reject others .
Note that the 'effective' setting is the effective setting of the Policy, unless the Digipass User Account overrides the Policy.
A response to challenge has been given, but the expiration time for the challenge has expired. The default expiration time is one minute, however this can be configured in the configuration file
VASCO/AAL3/Authlib/Challenge-Cache/Max-Age setting (in seconds).
The user does not have permission to perform General-purpose failure of an administration
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Error and Status Codes
Status Code
1007
1008
1009
1010
1011
1012
1013
1014
1015
Message Notes
the specified action
The user account is locked
The One Time Password has already been used This status code occurs specifically when an OTP is rejected because it has already been used. It may also occur when the OTP has not been used but is older than the most recently used OTP.
This can sometimes happen when an authentication request is re-sent automatically.
The user account is disabled
No user account was found
The static password was incorrect
The Digipass User Account is Disabled . This may be because the administrator has actively disabled the account, or because the corresponding Windows User account has become disabled or expired.
An authentication request was rejected because no
Digipass User account was found and Local
Authentication is required by the Policy.
As part of Local Authentication , verification of the static password failed.
The One Time Password was incorrect
The challenge was invalid
Verification of the OTP failed. More specific details may be found in the VACMAN Controller error code and message.
A response to a challenge was given, but the challenge was not the latest one issued for that
Digipass. This is controlled by the Check Challenge
Policy setting.
The Digipass Grace Period has expired
Backup Virtual Digipass is not allowed command when the administrator does not have sufficient privileges to carry out the command.
The Digipass User Account is Locked . This is normally due to consecutive login failures, as determined by the Policy setting User Lock Threshold . Alternatively the administrator can actively lock the account.
To unlock the User account, an administrator has to uncheck the Locked checkbox on the User record.
A User attempted to log in with their static password, but their Grace Period had already expired. They have to use a Digipass to log in.
If they do not have their Digipass yet, the administrator will have to allow them more time by modifying the Grace Period End date on their
Digipass record.
A User attempted to request a Backup Virtual Digipass
OTP, but they were not permitted. This would normally occur when either:
The effective Backup VDP Enabled setting is Yes –
Time Limited , and the Digipass Backup VDP Enabled
Until date is the current date or before.
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Error and Status Codes
Status Code
1016
1017
1018
1019
1020
1021
1022
1030
Message
The Digipass is not available
The user account has no mobile number for
Virtual Digipass
No password was supplied for a Virtual Digipass login
The new password confirmation failed
Local authentication failed
Back-end authentication reported that the password has expired
Back-end authentication failed
The policy was invalid
Notes
The Digipass Backup VDP Uses Remaining counter has reached 0.
In both cases, administrator intervention is required to permit the User to continue to use Backup Virtual
Digipass. The Enabled Until or Uses Remaining limits need to be increased to permit this.
Note that the 'effective' setting is the effective setting of the Policy, unless the Digipass record overrides the
Policy.
A User attempted Self-Assignment , but the Digipass they requested either could not be found within the search scope or was already assigned to someone else.
This may occur because of a mistyped Serial Number.
Otherwise, the search scope may be incorrect or the
Digipass may not be in the correct location to be made available to the User. See the Location of
Digipass Records section in the Product Guide.
A User requested a Primary or Backup Virtual Digipass
OTP, but it could not be delivered because the User account had no mobile phone number. In Active
Directory this is the first Mobile No. on the record.
A User attempted a Virtual Digipass login, but did not enter a password in the second stage of the login. See
In a password change request, the new password was not confirmed correctly.
General-purpose failure of Local Authentication when a more specific status code is not available. Additional information should provide more specific details.
Back-End Authentication (eg. Windows) failed because the password was correct but it has expired.
Back-End Authentication (eg. Windows) failed. A specific error code and message will accompany this record.
An authentication request was rejected because the applicable Policy had invalid settings or failed to load.
This should not occur, but is possible due to the delay in Active Directory replication for example. The two main ways in which a Policy can become invalid are:
One or more choice list settings are Default in the
Policy, and its parent Policy if it has one.
A circular chain of Policies has been created, for example: Policy A inherits from Policy B; Policy B
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Error and Status Codes
Status Code
1031
1032
1033
1034
1035
1036
1037
1038
Message Notes
The policy does not allow a self-assignment attempt
Hashed passwords cannot be verified by
Windows
A Digipass must be used
Challenge/Response is not supported by CHAPbased protocols
Challenge/Response is not supported by
Windows 2000
1-Step Challenge/Response is disabled inherits from Policy C; Policy C inherits from Policy A.
The Policy must be fixed in order for authentication to be permitted using that Policy.
A User attempted Self-Assignment permitted under the Policy.
, but it is not
An authentication request could not be processed successfully because Back-End Authentication using
Windows was required, but the User's password was hashed. It is not possible to verify hashed passwords with Windows. This can occur when a CHAP-based protocol is used – this includes CHAP, MS-CHAP, MS-
CHAP2, EAP-MD5 and other more complex protocols that utilize a one-way hash of the password entered by the User.
Note that the effective Back-End Authentication setting is the effective setting of the Policy, unless the
Digipass User Account overrides the Policy.
The effective Local Authentication setting is Digipass
Only and the User tried to log in with a static password.
Note that the 'effective' setting is the effective setting of the Policy, unless the Digipass User Account overrides the Policy.
Challenge/Response is only supported in RADIUS using the PAP protocol. An attempt was made to generate a challenge using a CHAP-based protocol – this includes CHAP, MS-CHAP, MS-CHAP2, EAP-MD5 and other more complex protocols.
This status code can only occur in the Digipass Plug-
In for IAS. There is a product limitation on Windows
2000 only that Challenge/Response is not supported.
It will occur if the User attempted to request a challenge.
A request was made to generate a random challenge for 1-step Challenge/Response, but the applicable
Policy does not have 1-step Challenge/Response enabled or does not specify the challenge length and check digit indicator.
Password Autolearn is disabled A request was made to update a user's Stored
Password, but Password Autolearn is disabled, so the update is not permitted. Password Autolearn must be enabled for the password update request to be processed.
The administration session ID is not known at An administration command has been received, but
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Error and Status Codes
Status Code
1039
1040
1041
1042
1050
1051
Message Notes
this location
The administration session is no longer active
Back-end authentication returned a Challenge that cannot be handled
No Digipass was found for the given Serial
Number
Self-Assignment was attempted but Back-End
Authentication did not occur to authenticate the static password
Reactivation is not allowed the internal session ID is not recognised at the location from which the command came. This can only occur by attempting to reuse a session ID from another location.
An administration command has been received, but the session has stopped or is unrecognised. This can occur due to an idle timeout, a maximum session length timeout or a restart of the Identikey Server.
This can occur when the Identikey Server forwards a request to a RADIUS Server and the RADIUS Server responds with an Access-Challenge. An Access-
Challenge can only be handled when the Identikey
Server forwards the password unmodified to the
RADIUS Server. If the Identikey Server verifies an OTP and forwards the static password to the RADIUS
Server, it is not possible to handle an Access-
Challenge from the RADIUS Server.
It can also occur if you use RADIUS Back-End
Authentication for an IIS Module. In that case, Access-
Challenge is not supported from the RADIUS Server.
During a Self-Assignment attempt, the Serial Number provided by the User was not found in the data store.
This mainly occurs when the Serial Number is entered incorrectly. It can also occur because the Digipass record is not in the User's Domain or Organizational
Unit.
Self-Assignment is not allowed without Back-End
Authentication. This is required to validate the static password.
A reactivation attempt was refused for one of the following reasons:
The Digipass has already been activated from the maximum number of allowed locations. This limit is controlled by the Provisioning Scenario configuration setting Max Locations .
The maximum number of allowed activation attempts has already been reached. This limit is controlled by the Provisioning Scenario configuration setting Max Attempts .
The minimum time interval required between activation attempts has not yet been reached since the last activation attempt. This limit is controlled by the Provisioning Scenario configuration setting Min Interval .
Multiple Digipass found where a single Digipass An activation attempt was made where the user had
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Error and Status Codes
Status Code
1052
1053
1054
1060
1061
1062
3001
3002
3003
Message Notes
was required
The user account has no static password to encrypt the activation code
No Digipass was available for assignment
Error generating activation code
The Signature failed validation
The Signature has already been used
A Host/Confirmation Code is required but the
Digipass Application is not able to generate it two or more Digipass that could be used. The activation request did not specify which Digipass should be used to handle the request.
If no Local Authentication or Back-End Authentication is done during an activation request, a static password is required from the Digipass User account. The password is used to encrypt the activation code.
No available Digipass was found for the Provisioning
Register request. The Digipass must be capable of activation and meet the Digipass restrictions in the
Policy settings if any.
Generation of an activation code for Provisioning failed. More specific details may be found in the
VACMAN Controller error code and message.
Verification of the signature failed. More specific details may be found in the VACMAN Controller error code and message.
This status code occurs specifically when a signature is rejected because it has already been used. It may also occur when the signature has not been used but is older than the most recently used signature.
This behaviour depends on the effective Online
Signature Level Policy setting.
For an authentication request, a Host Code was required to be returned. The Digipass Application for which the OTP was validated was not capable of generating a Host Code.
For a signature validation request, a Confirmation
Code was required to be returned. The Digipass
Application for which the signature was validated was not capable of generating a Confirmation Code.
The DPX file that was used to import the Digipass
Application controls whether the Host or Confirmation
Code can be generated.
A Digipass Challenge was returned This status code is the standard code when a challenge is issued and does not indicate any kind of error.
No challenge was identified for the authentication A response to a challenge was given, but no challenge could be found. The most likely reason for this to occur is that the challenge is too old and has been removed from the challenge cache. It can also occur if no 'challenge key' was supplied with which to look up the challenge.
Back-end authentication returned a Challenge This occurs when a RADIUS Server responds with an
Identikey Server Administrator Reference
290
Error and Status Codes
Status Code
5001
5002
Message
The user failed the Windows Group Check
Neither local nor back-end authentication was done due to policy and/or user settings
Notes
Access-Challenge, in a case where the Identikey
Server can handle it.
The Identikey Server decided not to handle an authentication request due to the Windows Group
Check failing. This can occur when the effective
Windows Group Check option is Pass requests for users not in listed groups back to host system .
Note that the 'effective' setting is the effective setting of the Policy, unless the Digipass User Account overrides the Policy.
The Identikey Server decided not to handle an authentication request because the effective Local
Authentication and Back-End Authentication settings were both None .
Note that the 'effective' settings are the effective settings of the Policy, unless the Digipass User
Account overrides the Policy.
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Technical Support
21 Technical Support
If you encounter problems with a VASCO product please do the following:
1.
Read the Troubleshooting topic in the Administrator Reference for help in discovering the source of your problem.
2.
Check if your problem is resolved in the Knowledge Base located at the following URL: http://www.vasco.com/support .
3.
If you do not find the information you need in the Knowledge Base, please contact the company that sold you the VASCO product.
Only after doing these steps, if your problem is not yet solved, please contact VASCO support:
21.1
Support Contact Information
Website
http://www.vasco.com/support/contacts.html
Phone
Australia
Belgium
Singapore
USA
+61 2 8061 3700 (Sydney)
+32 2 609 9770 (Brussels)
+65 6 232 2727
+1 508 366 3400 (Boston)
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