StoneLock CCURE User Guide Rev 17.01.30

CCURE Integration User Guide

v. 17.01.30

Introduction

This user guide provides instruction for the StoneLock C•CURE Driver developed by New Market Solutions. Detailed instructions are included for installation of the driver both for a single server as well as an enterprise application, adding, editing and removing of

StoneLock Devices, enrollments of users inside of the personnel record, adding clearances and management of each device.

800.970.6168 www.stonelock.com

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Section 1 – StoneLock Pro Hardware Configuration

Table of Contents

Section 2 – Driver Installation (Standalone System)

Section 3 – Driver Installation (MAS and SAS)

Section 4 – Managing StoneLock Devices

Section 4.1 – Managing StoneLock Folders

Section 4.2 – Adding StoneLock Door

Section 4.3 – Adding StoneLock Devices

Section 4.4 – Editing StoneLock Devices

Section 4.5 – Deleting StoneLock Devices

Section 4.6 – Creating a StoneLock Device Operator

Section 4.7 – Adding Schedules to StoneLock Devices

Section 4.8 – Removing Schedules from StoneLock Devices

Section 4.9 – Adding Permissions to StoneLock Devices

Section 4.10 – Removing Permissions from StoneLock Devices

Section 4.11 – Adding Users to StoneLock Devices

Section 4.12 – Removing Users from StoneLock Devices


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Section 1 – StoneLock Pro Hardware Configuration

1. Reference the section on “Connecting StoneLock pro To an Access Control System” in the StoneLock User Manual for

Hardware installation and connection to the Access Control Software (C-CURE) on the network and to the Access Control Panel

(iSTAR Controller).

2. Set the IP Address, the Subnet Mask, the Gateway and the DNS on each StoneLock device that is connected to the network.

Reference the section on “LAN” in the StoneLock User Manual for instructions.

3. Configure the Wiegand output on each StoneLock device used in the system. Reference the section on “Wiegand Configuration” in the StoneLock User Manual for instructions.

Section 2 – Driver Installation (Standalone System)

1. The setup for the StoneLock C•CURE Integration requires the following items: a. The “.txt” file from Tyco Software House. b. The “.tlic” license file for C•CURE from Tyco Software House. c. The “NMSStoneLock_XXXX_Build_2.0.XXXX” application from StoneLock Global.

2. Before starting, insure that the installer has a login which has administrative rights to access the SQL Server and is a valid

C•CURE Operator.

3. Follow the instructions in the “.txt” file provided by Tyco Software House to properly: a. Place the “.tlic” license file on the hard driver of the server running C•CURE. b. Install and validate the license file.

4. Copy the “NMSStoneLock_XXXX_Build_2.0.XXXX” application to the server C•CURE 9000 is running on.

5. Run the application by double clicking on it. The install application will take you through the steps necessary to install the driver needed for the StoneLock Pro device to be use with the C•CURE 9000 access control system.


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6. At the following screen, click “Next”.

Figure 2.1-1

7. At the “License Agreement” screen, select “I accept the terms in the license agreement” and click “Next”.

8. The following screen will be displayed. Select “Typical” from the list to install the driver and click “Next”


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Figure 2.1-2

9. If any changes are required, use the “Back” button. If everything is correct, click “Next” to begin the installation process.


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Figure 2.1-3

10. The installation process should require no more than a couple of minutes. Once the installation is complete, the following screen will be displayed.


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Figure 2.1-4

Click “Finish” to complete the installation process.

11. In the “C:\Program Files (x86)\Tyco\NMS Utilities\StoneLock” launch the “StoneLockUtilities.exe” application to configure the

NMS StoneLock Integration.


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Figure 2.1-5

12. Under the “C•CURE 9000 Database Instance Name:”, set the correct path to the SQL Server and click left click on the

“Connect” button.

13. Once the connection has been made, a message will appear in the window at the bottom indicating that it “successfully connect”. Also, the “Add Database Objects” button will no longer be greyed out. Click on it to add the database objects.

14. Under the C•CURE 9000 Satellite Server Name, indicate the server that C•CURE is running on and click on the “Log On” button.

15. If the server name is correct, a pop up will indicate that the log on was successful. Click “OK”.

16. The “Add License Option” button should no longer be greyed out. Click on the “Add License Option” button.


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17. If the license was added successfully, a message will appear in the window at the bottom indicating “License Option NMS

StoneLock Integration Added” Note: If this is a driver upgrade, when you click on “Add License Option” it will state “License

Option NMS StoneLock Integration Already Exists” as shown below.

Figure 2.1-6

18. Click on the “X” in the upper right corner of the screen to exit the utility.

19. Using the C•CURE Server Configuration Application, Stop C•CURE by clicking on the “Stop” button next to “CrossFire

Framework Service” on the “Services” tab as shown in the following screen. Wait for the status of the service to indicate

“Stopped” before moving on.


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Figure 2.1-7

20. Access the “Services” menu under the Administrative Tools in the Control Panel. Find the “TycoESS” service, right click on it and click on “Stop”.


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Figure 2.1-8

21. Once the status column no longer indicates “Started” the service has stopped. Right click on the “TycoESS” service and click

“Start”. Verify that the service has started by observing “Started” in the status column. Close the “Services” screen.

22. Return to the C•CURE Server Configuration Application, and start C•CURE by clicking on the “Start” button next to “CrossFire

Framework Service” on the “Services” tab. Wait for the status of the service to indicate “Running” before moving on.

23. In the same tab, click on the “Start” button next to “CrossFire Server Component Framework Service”. Wait for the status of the service to indicate “Running” before moving on.

24. On the “Database” tab in the C•CURE Server Configuration Application, find the “NewMktSolutions.StoneLock.Objects”

Namespace and verify that the status column indicates “VALID”.


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Figure 2.1-9

The connection string will default to: “Data Source=.\” such as in the following example:

Data Source=.\SQLEXPRESS;Initial Catalog=ACVSCORE;Integrated Security=True

25. If the Status does NOT indicate “VALID”, double click on the “Connection String” field for the

“NewMktSolutions.StoneLock.Objects” Namespace and set the Data Source in the string so that it points to the instance of the

SQL server such as in the following example:

Data Source=COMPUTER1\SQLEXPRESS;Initial Catalog=ACVSCore;Integrated Security=True

Note: Copying the Connection String from one of the other Namespaces that use the ACVSCore should correct the problem.

26. Close the C•CURE Server Configuration Application by clicking on the “X” in the upper right corner of the screen.

27. Start the C•CURE License Manager. In the C•CURE 9000 tab, verify that “NMS StoneLock Integration” can be found in the

Licensed Features table as seen in the screen below.


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Figure 2.1-10

28. Close the C•CURE License Manager by clicking the “X” in the upper right corner of the screen.

For each client installation repeat steps 4-7.


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29. At the Choose Setup Screen select “Custom Set Up”.

30. At the Custom Setup screen unselect the Server Components and Utilities. Only the Client Components should be selected for the client installations.

Figure 2.1-11


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Figure 2.1-12


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Figure 2.1-13

31. The “Destination Folder” screen will indicate that the “C•CURE 9000 StoneLock Integration” driver will (by default) be installed in

“C:\Program Files (x86)\”. Click on “Change” to select a different install location. The driver should be installed on the same server that is running the C•CURE 9000 client.

32. If everything is correct, click “Next” to begin the installation process.

33. The installation process should require no more than a couple of minutes.

Once the installation process is complete click “Finish” to complete the

installation process.

Section 3 – Driver Installation (MAS and SAS)


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1. The setup for the StoneLock C•CURE Integration requires the following items: a. The “.txt” file from Tyco Software House. b. The “.tlic” license file for C•CURE from Tyco Software House. c. The “NMSStoneLock_XXXX_Build_2.0.XXXX” application from StoneLock.

2. Before starting, insure that the installer has a login which has administrative rights to access the SQL Server and is a valid

C•CURE Operator.

3. Follow the instructions in the “.txt” file provided by Tyco Software House to properly: a. Place the “.tlic” license file on the hard driver of the server running C•CURE. b. Install and validate the license file.

4. Copy the “NMSStoneLock_XXXX_Build_2.0.XXXX” application to each SAS that will be operating a StoneLock device, the

MAS, and to each client that will be accessing a StoneLock device.

Note: Steps 5-11 are for each SAS that will be operating a StoneLock Device

5. On each SAS run the application by double clicking on it. The install application will take you through the steps necessary to install the driver needed for the StoneLock Pro device to be use with the C•CURE 9000 access control system.


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6. At the following screen, click “Next”.

Figure 3.1-1

7. At the “License Agreement” screen, select “I accept the terms in the license agreement” and click “Next”.

8. The following screen will be displayed. Select “Typical” from the list to install the driver and click “Next”


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Figure 3.1-2

9. If any changes are required, use the “Back” button. If everything is correct, click “Next” to begin the installation process.


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Figure 3.1-3

10. The installation process should require no more than a couple of minutes. Once the installation is complete, the following screen will be displayed.


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Figure 3.1-4

Click “Finish” to complete the installation process. Perform steps 20-27 for the SAS.


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Note: steps 11-15 are for the MAS

11. For the MAS repeat steps 4-7. At the Choose Setup Type screen select “Custom” from the list.

12. At the Custom Setup screen unselect the Server Components.

Figure 3.1-5


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Figure 3.1-6

13. The “Destination Folder” screen will indicate that the “C•CURE 9000 StoneLock Integration” driver will (by default) be installed in “C:\Program Files (x86)\”. Click on “Change” to select a different install location. The driver should be installed on the same server that is running the C•CURE 9000 MAS.




installation process. Perform steps 20-27 for the MAS.

Note: Steps 16-19 are for each client device that will be used with a StoneLock device.


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16. For each client installation repeat steps 4-7. At the Custom Setup screen unselect the Server Components and Utilities. Only the Client Components should be selected for the client installations.

Figure 3.1-7


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Figure 3.1-8


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Figure 3.1-9

17. The “Destination Folder” screen will indicate that the “C•CURE 9000 StoneLock Integration” driver will (by default) be installed in “C:\Program Files (x86)\”. Click on “Change” to select a different install location. The driver should be installed on the same server that is running the C•CURE 9000 client.




installation process.


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Note: Steps 20-27 must be performed on each SAS, MAS, and Client workstation that a StoneLock driver was installed.

20. In the “C:\Program Files (x86)\Tyco\NMS Utilities\StoneLock” launch the “StoneLockUtilities.exe” application to configure the

NMS StoneLock Integration.

Figure 3.1-10

21. Under the “C•CURE 9000 Database Instance Name:”, set the correct path to the SQL Server and click left click on the

“Connect” button.

22. Once the connection has been made, a message will appear in the window at the bottom indicating that it “successfully connect”. Also, the “Add Database Objects” button will no longer be greyed out. Click on it to add the database objects.


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23. Under the C•CURE 9000 Satellite Server Name, indicate the server that C•CURE is running on and click on the “Log On” button. Note: The user must have authorized credentials to access the C•CURE 9000 application on the server.

24. If the server name is correct, a pop up will indicate that the log on was successful. Click “OK”.

25. The “Add License Option” button should no longer be greyed out. Click on the “Add License Option” button.

26. If the license was added successfully, a message will appear in the window at the bottom indicating “License Option NMS

StoneLock Integration Added” Note: If this is a driver upgrade, when you click on “Add License Option” it will state “License

Option NMS StoneLock Integration Already Exists” as shown below.

Figure 3.1-11


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27. Click on the “X” in the upper right corner of the screen to exit the utility.

28. Using the C•CURE Server Configuration Application, Stop C•CURE by clicking on the “Stop” button next to “CrossFire

Framework Service” on the “Services” tab as shown in the following screen. Wait for the status of the service to indicate

“Stopped” before moving on.

Figure 3.1-12

29. Access the “Services” menu under the Administrative Tools in the Control Panel. Find the “TycoESS” service, right click on it and click on “Stop”.


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Figure 3.1-13

30. Once the status column no longer indicates “Started” the service has stopped. Right click on the “TycoESS” service and click

“Start”. Verify that the service has started by observing “Started” in the status column. Close the “Services” screen.

31. Return to the C•CURE Server Configuration Application, and start C•CURE by clicking on the “Start” button next to “CrossFire

Framework Service” on the “Services” tab. Wait for the status of the service to indicate “Running” before moving on.

32. In the same tab, click on the “Start” button next to “CrossFire Server Component Framework Service”. Wait for the status of the service to indicate “Running” before moving on.

33. On the “Database” tab in the C•CURE Server Configuration Application, find the “NewMktSolutions.StoneLock.Objects”

Namespace and verify that the status column indicates “VALID”.


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Figure 3.1-14

The connection string will default to: “Data Source=.\” such as in the following example:

Data Source=.\SQLEXPRESS;Initial Catalog=ACVSCORE;Integrated Security=True

34. If the Status does NOT indicate “VALID”, double click on the “Connection String” field for the

“NewMktSolutions.StoneLock.Objects” Namespace and set the Data Source in the string so that it points to the instance of the

SQL server such as in the following example:

Data Source=COMPUTER1\SQLEXPRESS;Initial Catalog=ACVSCore;Integrated Security=True

Note: Copying the Connection String from one of the other Namespaces that use the ACVSCore should correct the problem.

35. Close the C•CURE Server Configuration Application by clicking on the “X” in the upper right corner of the screen.

36. Start the C•CURE License Manager. In the C•CURE 9000 tab, verify that “NMS StoneLock Integration” can be found in the

Licensed Features table as seen in the screen below.


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Figure 3.1-15

37. Close the C•CURE License Manager by clicking the “X” in the upper right corner of the screen.

Section 4 – Managing StoneLock Devices

StoneLock Devices are managed through the StoneLock Device screen. This screen provides the functionality to define, setup and manage the network communication with a StoneLock device and to manage the Users, Schedules and Permissions for that Device.

Section 4.1 – Managing StoneLock Folders

Before StoneLock devices can be managed (added, modified, deleted etc.) a folder must be created in the C•CURE 9000 hardware tree where the devices can be listed.

1. In the main screen of the C•CURE 9000 Administration Workstation, click on the “Hardware” bar on the left side of the screen, select the “Hardware Tree” at the top. Right click on the word “Hardware” in the tree, left click on “StoneLock Folder”, and left click on “New”.


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Figure 4.1-1


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2. Fill in the required “Name” field and the optional “Description” field then click on “Save and Close” if only one folder is to be setup or “Save and New” if more than one folder is to be set up. The name of the new folder will be visible in the tree.

Figure 4.1-2

3. Once the folder is created, the following list of management options are available by right clicking on the folder in the hardware tree: a. Edit the folder b. Delete the folder c. Export the selected folder as a file. d. Find the folder in the Audit Log e. Find the folder in the Journal f. StoneLock Controller

Reference documentation for C•CURE 9000 on the use of these options.


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Figure 4.1-3

Section 4.2 – Adding StoneLock Door

The StoneLock Pro can directly control a door lock if access to an iStar panel is not available. In this scenario it is necessary to create a StoneLock Door in C•CURE 9000.


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1. Left click on the folder in the hardware tree created for StoneLock Controller. Right Click on the folder to display a second menu. In the displayed menu, left click on “StoneLock Door” then left click on “New” to open the StoneLock Door Screen. Ref

Figure 3.3-1.

2. Fill in the required “Name” field and the optional “Description” field.

3. Click on the “…” tab on the StoneLock Door dropdown.

4. Select the StoneLock device that will be controlling the door.

5. Click “Save and Close” to exit.

Section 4.3 – Adding StoneLock Devices

Adding StoneLock Devices to the C•CURE 9000 hardware tree is necessary before any communication with a StoneLock Device can occur and before any user, schedule or permission can be moved to a device. Additions, changes or deletions to users, schedules or clearances on a device require that a connection is established with that device using the “General” tab on the StoneLock Device screen and synchronizing the device with the database information.

1. Left click on the folder in the hardware tree created for StoneLock Controller. Right Click on the folder to display a second menu. In the displayed menu, left click on “StoneLock Device” then left click on “New” to open the StoneLock Device Screen.


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Figure 4.3-1


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Figure 4.3-2

2. Fill in the required “Name” field and the optional “Description” field.


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3. On the “General” tab, enter the IP Address of an installed StoneLock device and click on the “Enabled” box. Click on “Save and

Close” to enter the device into the database.

4. Re-open the device screen. The screen will retrieve the Serial Number from the StoneLock device.

5. The Serial Number will need to be provided to Stone Lock to obtain the appropriate License Key for each installed device.

NOTE: [email protected]

+1 800 970-6188 ext. 708

6. Once the License Key has been received, type it in the “License Key” field on the “General” tab and click on the “Validate” button.

7. If the validation was successful, a pop up menu will appear indicating “Device Validated”. Left click on the “OK” button in the pop up. The “Licensed” check box in the “General” tab will now be checked.

8. If the StoneLock device is powering the door, click the “Door” drop down menu under StoneLock Door. Choose the associated door from the menu.

9. If the StoneLock device is sending a wiegand output to an iStar reader, select “Wiegand Reader” under the C•CURE Door tab.

Choose the associated iStar reader from the menu.

10. Click on “Save and Close” in the upper left corner of the screen to save the information or click on the “X” in the upper right corner of the screen to exit without saving.

11. If TLS encryption is to be used open the device menu back up.

Note: TLS can only be used on a Stone Lock Pro device with software version 4.0.17 or higher. Go to the System Information tab in the menus system on the device to see the software version.

12. Check the “Encryption Enabled” box and the “Self Signed Certificate” box.

13. Enter the desired password and click “Save and Close”

14. The device will go offline for a few seconds and then come back up in full TLS encrypted mode.


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Section 4.4 – Editing StoneLock Devices

Changes to users, on a device are achieved through editing the “StoneLock Device” screen for the desired device.

1. Double click on the name of the desired StoneLock device in the hardware tree or right click on the name and select “Edit” from the drop down menu to open the StoneLock Device screen.

Figure 4.4-1

2. After editing is complete, click on “Save and Close” in the upper left corner of the screen to save the information or click on the

“X” in the upper right corner of the screen to exit without saving.


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Section 4.5 – Deleting StoneLock Devices

Deleting a StoneLock Device from the C•CURE 9000 hardware tree eliminates the ability to connect to that device and synchronize the user, schedule, and clearance information in the database with that device.

1. Right click on the name of the desired StoneLock device in the hardware tree and select “Delete” from the drop down menu to delete the StoneLock Device.

Figure 4.5-1


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Section 4.6 – Creating a StoneLock Device Operator.

The StoneLock Device Operator is created to allow a specific C•CURE 9000 user logon credential(s) access to enroll/re-enroll users in the StoneLock Pro device.

1. Click on the Hardware tab. Right click on “Hardware” at the top of the Hardware tree. Click on “New”.

Figure 4.6-1


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2. Assign a name to the operator (Admin, Guard, Human Resources, etc…). Enter a description as required.

3. Click on the “…” dropdown on the Operator tab. Choose the C•CURE 9000 operator that will be given the permission to access the

StoneLock Pro device.

Figure 4.6-2

4. Click on “Add Device” select the device(s) that this operator will have access to. Note: This operator can be assigned from one to all of the devices on the network.

Section 4.7 – Adding Schedules to StoneLock Devices

All schedules are handed by the C•CURE 9000 schedules.

Section 4.8 – Removing Schedules from StoneLock Devices

All schedules are handed by the C•CURE 9000 schedules.


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Section 4.9 – Adding Permissions to StoneLock Devices

All permissions are handled in C•CURE 9000 by the “Clearances” tab in the Personnel Folder.

Section 4.10 – Removing Permissions from StoneLock Devices

All permissions are handled in C•CURE 9000 by the “Clearances” tab in the Personnel Folder.

Section 4.11 – Adding Users to StoneLock Devices

Click on the Personnel tab. If it is a new C•CURE 9000 user click on “New”.

If it is an existing C•CURE 9000 user, click on the green arrow to bring up the exiting users.


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Figure 4.11-1

1. Double click on the user being added to the StoneLock device.

2. Click on the “StoneLock” tab.

3. Enter the StoneLock ID for the user and select the User Type needed for that user.


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Figure 4.11-2


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4. Click on the “Assign Credential” button in the center of the “StoneLock User” screen to display a list of C•CURE 9000 users.

Figure 4.11-3

5. Select a name by clicking on it. This will assign the user’s name the user’s card number and the Expiration Data to the

StoneLock User screen. Click “Save and Close”

6. Open the Personnel file back up for that user.

7. In the StoneLock User screen, use the “StoneLock Device” drop down menu to select one of the StoneLock Devices on the network to use as the enrollment device.


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NOTE: The selected device DOES NOT store the biometric template in its memory during the enrollment process. The device is only being used to capture the biometric template so that the template can be stored in the database with the rest of the user information.

8. Prior to enrolling a user, review “Preparation for User Enrollment” in the “New User Enrollment” section of the StoneLock Pro

User Manual. Once the user has indicated that they are positioned in front of the selected enrollment device, click on the “Enroll” button on the StoneLock User screen to capture the biometric template.

Figure 4.11-3

9. Once the capture process is complete, click on “Save”

10. Assign the required Clearance/s to the user under the “Clearance” tab. Click “Save” or “Save and Close” if you are done with this user’s profile. Note: This will automatically push this user’s biometric profile to all StoneLock devices assigned to that selected clearance.


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NOTE: If enrolling from a MAS, select the SAS that the enrollment device is located on to read from. If you get the following screen when selecting the StoneLock tab, double check which server you are reading the information on.

Figure 4.11-5

Section 4.12 – Removing Users from StoneLock Devices

All users are pushed to the readers via the “Clearances” tab in that users Personnel file. If that user’s clearance is removed they will be removed from all of the devices that are tied to that clearance.


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A StoneLock Publication

© 2017 All rights reserved


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StoneLock CCURE User Guide Rev 17.01.30

CCURE Integration User Guide

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