Berkel | IX Series | User guide | IX series Counter Scales

IX series Counter Scales
User Instructions
ENGLISH
76103-831 Issue 05
*76103-831*
30 January 2009
©Avery Berkel, 2009. All rights reserved.
No part of this publication may be reproduced, stored in an
electronic retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording or
otherwise without the prior written consent of the copyright
owner, or as permitted by law or under licence. Full
acknowledgment of the source must be given. Avery Berkel is a
division of ITW Limited. This publication was correct at the time
of going to print and is supplied without liability for errors or
omissions. Avery Berkel reserves the right to alter without notice
the specification or design of any product or service at any time.
Trademarks and acknowledgements
Avery Berkel is a registered trademark in certain jurisdictions.
All brands and product names used within this document are
trademarks or registered trademarks of their respective holders.
IMPORTANT
When programming or configuring the equipment you must
ensure that you comply with all relevant standards and
legislation. The example settings given in this book may not be
legal for trade with the public.
Contents
page no.
1
Safety
1.1
Warnings
Safe Installation
Safe use
2
About Your Machine
2.1
2.2
2.3
Description
Glossary of symbols used
Installation
Handling
Levelling
Legal requirements
Getting started
Using the documentation
Connections/switch positions
Mains power supply
Solving problems
External battery
Function keys
Manager mode
Programming menus
2.4
2.5
2.6
3
Machine basics
3.1
Creating and editing text
Selecting the size of printed text
Inserting text
Displaying text
Correcting the last character displayed
Deleting a character
Clearing the entire text entered
Extended character set
Setting the date and time
Creating product groups
3.2
3.3
IX User Instructions
13
13
14
17
19
20
20
20
20
21
21
21
22
24
25
26
28
29
33
33
34
34
34
34
35
35
36
37
3
Contents
3.4
3.5
3.6
3.7
3.8
4
Programming Products
4.1
4.2
4.3
Customising the menus
Changing prices
Creating and Editing PLUs
PLU text
PLU display text (16 characters)
PLU text 1 (40 characters)
PLU text 2 (250 characters)
Tax reference
Product groups
Price multiple
Sell by dates/times
Net weights
Proportional tares
Barcode printing
Deleting PLUs
4.4
4
Setting up the ADD label
Creating messages
Sign on/off text
Store name
Group name
Sales message
Setting up data tables
Tax rate
Tare weight (stored tare)
Discount rates
Discount keys
Payment tables
Payment name
Programming operators
Operator names
Operator PIN
Changing PIN
Security level
Trading or training mode
Operator training text
Operator logging
Setting function security
Security levels
38
41
41
41
41
42
45
45
45
46
47
47
49
53
53
54
54
54
55
55
56
57
57
63
65
66
68
69
69
69
69
70
70
70
71
71
71
73
IX User Instructions
Contents
4.5
Copying PLUs
5
5.1
5.2
5.3
5.4
5.5
5.6
5.7
74
Machine Set-up
Direct access (Hot) keys
Dedicated keys
Standard keys
ECR (payment) keys
Generic keys
Printer set-up
Label type
Selecting label format
Tare interlock
Suppressing symbols
Selecting print modes
Talon
Duplicate receipt
Single item
Euro print
Machine message
Assigning a barcode format
Trace code
Adjusting the display brightness
Machine operating modes
Floating vendor mode
Point of Sale (PoS) mode
Self-service/pick and mix modes
Operation
Setting alarms
Cash drawer detect
Network error alarm
6
Checking programmed data
6.1
Printing data reports
Listing the PLU file
Verify labels
Text report
IX User Instructions
77
78
79
80
80
82
82
82
82
82
83
83
84
84
84
85
86
86
87
88
88
88
89
91
92
92
92
95
97
98
98
5
Contents
7
Serving Customers
Operators
Selecting receipt or label mode
Advancing the printer roll
7.1 Hand pricing
7.2 Using PLUs
7.3 Using Tares
7.4 Overriding prices
Fixed price key
7.5 Euro prices
Displaying euro prices
Printing euro prices
7.6 Using the FIX key
Receipt mode
Label mode
7.7 Voiding a transaction
7.8 Returning products
7.9 Receipt Operations
Displaying the operator subtotal
Printing a receipt
Counter receipt
Paying for goods
Sales discount
Cash drawer operations
Refunds
7.10 Using the ADD key
8
Pre-pack Operations
8.1
8.2
Using the FIX key
Using PLUs
Pre-pack PLU lock
Using tares
Free tare
Stored tares
Keyboard entered tare
Proportional tare
Preset tare keys
Multiple labels
Returning labels
8.3
8.4
8.5
8.6
6
101
101
102
103
104
105
108
109
110
110
110
111
111
111
112
114
116
116
116
116
118
123
124
125
127
131
133
133
135
135
136
138
139
140
141
143
IX User Instructions
Contents
8.7
Using the ADD key
9
Barcodes
9.1
Branded goods
Dry article barcodes
Price embedded barcode
In-store goods
Dry article barcodes
Price embedded barcode
Barcode scanning
Serving customers
Scanner operation
Defining the barcode format
Creating a barcode reference
Receipt barcode
Barcode overflow
Barcode formats
EAN 8
UPC 12
UPC 13
EAN 13
EAN 13 (Scandinavian)
Dry article barcodes
9.2
9.3
9.4
9.5
9.6
10
145
151
151
152
154
154
156
158
158
159
161
162
162
163
164
165
165
166
166
167
168
Product Traceability
10.1 Overview
10.2 Operation
Counter service operation
Pre-pack operation
10.3 Capturing the source data
10.4 Programming carcass tables
Creating messages
10.5 Setting up the machine
Receipt carcass
Counter carcass
10.6 Data name
IX User Instructions
171
172
173
174
177
179
179
182
185
185
186
7
Contents
11
Management Totals
Configuring reports
11.1 Totals reports
Report numbering
Report fields
Grand totals report
Machine totals report
Operator totals report
PLU and group reports
Discount totals report
Security report
Clear All Totals
11.2 Carcass totals report
11.3 Transaction reports
Print transactions
Clearing transactions
12
189
190
190
190
192
193
195
196
198
199
200
201
202
202
202
Communications
12.1 Introducing networking
12.2 Configuring networks
Setting up a new network:
Adding machines to an existing network
Removing a machine
12.3 Setting machine ID
Changing a machine ID
12.4 Network map
12.5 Dealing with network faults
12.6 Local mode
Switching a client to Local Mode
Label machines only
Operating in local mode
12.7 Network dump
13
The Printer
Advancing the printer roll
Printer roll dimensions
13.1 Changing the printer roll
Changing the label/paper roll
8
205
206
207
207
207
208
208
209
211
212
212
212
213
214
218
218
219
219
IX User Instructions
Contents
Rewinding the paper
13.2 Routine maintenance
Cleaning the print head
14
Help
14.1 Set-up mode
14.2 Error messages
14.3 If things go wrong
15
220
222
222
227
228
232
Appendix
15.1 Extended character sets
Roman character set
Greek character set
Cyrillic character set
Icelandic character set
IX User Instructions
237
237
238
239
240
9
1 Safety
1.1
IX User Instructions
Warnings
11
1.1 Warnings
1 Safety
1
Safety
1.1
Warnings
Safe Installation
Pluggable equipment must be installed near an easily
accessible socket outlet.
The socket outlet must provide a protective earth contact
and the electrical supply to the outlet must provide over
current protection of an appropriate rating.
Permanently connected equipment must have a readily
accessible disconnect device incorporated in the fixed wiring.
The fixed wiring must provide a protective earth connection
and the supply must incorporate over current protection of an
appropriate rating.
USA
If the scale is connected to a 240V supply, the receptacle
must be protected by a 15 amp circuit breaker.
This equipment is intended for use in dry conditions.
For your protection all mains (110V or 230V) equipment
used out of doors or in wet or damp conditions should
have adequate environmental protection.
We recommend:
O
a correctly fused source protected by an approved outlet/
connector that complies with local legislation (BS7071 or
BS7288 in the UK).
O
or an RCD protected supply to BS EN 61008 or
BS EN 61009 (UK and Europe)
IF IN DOUBT SEEK ADVICE FROM A QUALIFIED
ELECTRICIAN.
IX User Instructions
13
1 Safety
1.1 Warnings
Safe use
To avoid the possibility of electric shock or damage to the
machine, always switch off the machine and isolate from
the power supply before carrying out any routine
maintenance.
To avoid the risk of the machine falling, where applicable,
ensure that it is placed securely on a flat and level surface.
Cleaning the machine
CAUTION: Harsh abrasives, solvents, scouring cleaners
and alkaline cleaning solutions, such as washing soda,
should not be used especially on the display windows.
Under no circumstances should you attempt to wipe the
inside of the machine.
The outside of standard products may be wiped down with a
clean cloth moistened with water containing a small amount of
washing up liquid. The outside of products waterproofed to
IP65, IP66 and IP67 may be washed down with water
containing a small amount of a proprietary detergent.
Training
To avoid the risk of RSI (Repetitive Strain Injury) it is
important to ensure that the machine is placed on a surface
which is ergonomically satisfactory to the user. It is
recommended that frequent breaks are taken during
prolonged usage.
EMC compliance
The following warning may be applicable to your machine.
WARNING:This is a class A product. In a domestic
environment this product may cause radio interference in
which case the user may be required to take adequate
measures.
Cleaning the print head
CAUTION: Do not use metallic objects on the print head.
Only use the recommended print head cleaning kit.
14
IX User Instructions
2 About Your Machine
2.1
Description
2.2
Glossary of symbols used
2.3
Installation
2.4
Getting started
2.5
Function keys
2.6
Manager mode
IX User Instructions
15
2 About Your Machine
2.1 Description
2
About Your Machine
2.1
Description
Figure 2.1
IX series models
0
/kg
Net
F
PT
IX 100
Figure 2.2
IX User Instructions
Max 6/15 kg
Min 40 g
e =2/5 g
T=-2 kg
Customer display
17
2.1 Description
2 About Your Machine
1
6
2
0
3
/kg
Net
Max 6 /15 kg
Min 40 g
e =2/5 g
T=-2 kg
F
PT
4
5
Figure 2.3
Vendor display
Annunciators
18
1.
Zero
2.
Net weight
3.
Fix (pre-pack) operation
4.
Transaction count
5.
Battery operation
6.
Price base
IX User Instructions
2 About Your Machine
2.2
2.2 Glossary of symbols used
Glossary of symbols used
weighing machine
switch machine
ON or OFF
note
press
caution or warning
container
numeric keys
Æ
,
Å
alpha character keys
C
B
A
weighed goods
function keys
non weighed items
1
tor
era
Op Maria
programmable keys
No
Sale
bleeping machine
temperature
call service engineer
IX User Instructions
scan the barcode
E
flashing character
spirit level
19
2.3 Installation
2.3
2 About Your Machine
Installation
Handling
n
n
n
Levelling
n
Adjustable feet
Legal requirements
84
+40°C
-10°C
n
+40°C
-10°C
To use the machine only in a manner which complies with
any mandatory markings.
20
IX User Instructions
2 About Your Machine
2.4
2.4 Getting started
Getting started
Before operating your machine make sure that it has been
programmed with the required functions.
Using the documentation
This book includes all the functions available across the
complete range of IX machines. This means that some of the
functions described may not be available at your machine.
You should ignore those sections which do not apply.
IX110 and IX212 are receipt only machines and label
functions are not available on these machines.
Quick start
If you are impatient to try out your machine, read the ‘Quick
User Guide’ supplied with the machine and just program the
minimum amount of information needed to use your IX
machine. The Manager Menus supplied with the machine will
help you to navigate the software.
Connections/switch positions
Note:
Take care not to trap any cables under the feet, or the ribs in
the base of the machine, as this could cause weighing
inaccuracies and damage to the cables.
Voltage selector
View in direction of arrow
Power cable
Fuse holder
Cash drawer
Network connections
110V
220V
Internal battery
On/Off switch (optional)
Serial port
External battery
connection(optional)
Figure 2.4
IX User Instructions
Connections and switches
21
2.4 Getting started
2 About Your Machine
Mains power supply
Voltage selection
The machine is designed to operate at either 110V or 220V.
Check that the voltage selector in the base of the machine is
set to the correct value for your mains power supply voltage
before switching on the machine.
To select the alternative voltage, use a screwdriver to turn the
selector to the other position, see Figure 2.4, Connections and
switches, page 21.
The mains plug must be inserted into a socket outlet with a
protective earth contact. The electrical supply at the socket
outlet must provide over current protection of an appropriate
rating.
Replacing the fuse
WARNING: To avoid the possibility of electric shock or
damage to the machine, always switch off the machine and
isolate from the power supply before carrying out any
routine maintenance.
The fuse holder holds a safety fuse which you can replace if it
has blown. Depending on the power supply to the machine, the
fuse is:
either
0.5A ‘T’ type slow blow, 5 x 20mm for 220V input voltage
or
1.0A ‘T’ type slow blow, 5 x 20mm for 110V input voltage
Caution: You must use the same type of fuse. If in doubt
contact your Avery Berkel centre
22
IX User Instructions
2 About Your Machine
1
2
2.4 Getting started
Disconnect from
power supply
Remove weigh pan and
turn machine upside down
3
4
Combined power input socket and
fuse holder
5
Remove blown fuse
6
Check that the replacement fuse is
the correct type of fuse and rating
for your machine
7
Insert new fuse
9
Re-connect power supply
IX User Instructions
8
23
2.4 Getting started
2 About Your Machine
Solving problems
If you do not see the correct display, carry out the following
checks.
n
n
84
n
n
Act on any error message displayed.
See 14.2, Error messages, page 228
24
IX User Instructions
2 About Your Machine
2.4 Getting started
Battery backup
Your machine has an internal battery to provide short term
protection in the event of a power supply failure. The
changeover to battery power supply is completely automatic
provided that the internal battery switch on the underside
of the machine is set to On.The battery backup allows you
time to complete transactions, collect totals etc. if the power
supply to the machine fails. The internal battery has a
separate On/Off switch on the underside of the machine (see
Figure 2.4, Connections and switches).
This switch should be ON at all times while the machine is
connected to the mains power supply.
If the machine is not connected to a mains power supply the
battery switch must be OFF.
Power saving
When the machine is operating on battery power the display
backlight is activated by any keypress or the application of
any load on the weighplate and remains on for 30 seconds.
Recovery time
A completely discharged battery will need 24 hours with the
scale connected to the mains power supply to fully recover its
charge.
External battery
Machines powered from an external battery can only be
switched on by connecting the battery using the battery
cable supplied.
Disconnect the battery to switch off the machine.
The display backlight is activated by any keypress or the
application of any load on the weighplate and remains on for
30 seconds.
IX User Instructions
25
2.5 Function keys
2.5
2 About Your Machine
Function keys
=
W
A
Å
Z
(
Q
1
10
19
+
E
S
!
X
)
2
11
20
?
T
F
#
V
@
€
R
D
$
C
Æ
3
12
21
D
28
4
13
22
N
29
Figure 2.5
*
Y
G
g
B
,
5
14
U
H
%
N
.
15
23
Ô
30
Ä
6
24
R
31
Ü
I
J
°
K
M
&
7
16
25
Á
32
8
17
-
O
`
L
26
É
33
9
Ö
P
:
/
<>
Ø
18
0
+
XX X
27
34
/PLU
Í
Sales keyboard overlay
Sales keyboard
0
Resets an out of balance scale.
Subtracts the weight of the container when weighing goods.
In receipt mode, retains the PLU until the transaction is
entered.
Retains a tare, if in operation, until it is cancelled.
In label mode, the PLU is retained until it is cancelled.
Sets the machine to pre-pack if the machine configuration
allows it.
Cancels a PLU or hand entered price.
Depending on the function in use, clears messages or
characters from the display.
In receipt mode, when the subtotal is displayed, prints
a receipt.
In label mode, prints a label.
Confirms data entry.
Enables you to change the number of items when serving
non-weighed items.
Enables you to change the programmed price of a PLU.
26
IX User Instructions
2 About Your Machine
P
:
2.5 Function keys
Cancels an unwanted transaction from an operator subtotal.
In label mode, when set to print totals labels only for ADD key
transactions, it cancels an unwanted transaction from the
subtotal.
Depending on machine configuration, allows totals labels or
totals and individual labels to be printed.
<>
Ø
Enables you to enter the price of a nonweighed item..
+
Switches the scale to or from hand price or PLU operation.
/PLU
Initiates a display test sequence.
Pressed again during the test sequence prints a test report.
Press operator key and type in PIN during test sequence to
gain access to Manager Mode
IX User Instructions
27
2.6 Manager mode
2.6
2 About Your Machine
Manager mode
To enter Manager Mode
You can enter Manager Mode by pressing test, and following
the sequence described below.
Note:
The factory default setting for operator 1 PIN is 4296 and for
operator 1 security level is 2. All other operators will have
factory default settings of PIN 0 and security level 0 unless you
change them.
For information on changing an operator PIN and security level
see Section 3.7 - Programming operators, page 54.
1
2
while all segments
are displayed
3
4
operator number
0 - 10
5
6
enter PIN
28
IX User Instructions
2 About Your Machine
2.6 Manager mode
Programming menus
The complete programming menus can be found on the
separate sheet supplied in the document pack.
The following diagram shows the keys you should use to move
around the menu system and select menu items.
Your programming keyboard overlay may have keys that allow
you to go directly to some of the menu items
.
Move to menu
item below
ENTER
Select menu
item displayed.
ENTER
Move to top level of
menu.
When at top level of
menu, return to
operator mode.
Move to menu
item above.
Move across
menu items.
Move up one level
PLU Create/Edit quick save
Save data entered
up to this point.
ü
To exit Manager Mode from within a menu
x2
Figure 2.6
IX User Instructions
Navigating the menus
29
3 Machine basics
3.1
Creating and editing text
3.2
Setting the date and time
3.3
Creating product groups
3.4
Setting up the ADD label
3.5
Creating messages
3.6
Setting up data tables
3.7
Programming operators
3.8
Setting function security
IX User Instructions
31
3.1 Creating and editing text
3
3 Machine basics
Machine basics
You must be in manager mode in order to perform a
programming operation, see Chapter 2.6, Manager mode,
page 28.
3.1
Creating and editing text
To enter text use the programming keyboard on the machine.
To type the upper marking shown on the keys, press and
release
and then press the required key.
To create lower case text, select font Z at the start of the text.
Select font Z again to revert to upper case (see Selecting the
size of printed text).
The machine word wraps PLU label text to ensure a word is
not split over two lines. It also word wraps after punctuation
marks, for example , - : ; but not ' (apostrophe), so you do not
need to enter spaces when creating a list of ingredients.
The machine centralises all printed label text and the sign on
is used to
and sign off messages on receipts unless
start a new line and left justify the text on that line and all
subsequent lines.
Press
followed by
to re-centralise the text.
Selecting the size of printed text
When entering text which will be printed, you can select from
8 different character (font) sizes. Press
XXX
followed by the
identification number for the font at the start of the text.
Enter the font identification number (as shown in Figure 3.1)
for the size of characters required before entering the text
otherwise it will be printed in the default size D.
IX User Instructions
33
3 Machine basics
Figure 3.1
3.1 Creating and editing text
Available fonts
Inserting text
To insert text, press
or
until the character
preceding the new text is at the far right-hand edge of the
display. Enter the new text.
Displaying text
When you recall already entered text, the display shows either
the entire text, if it is 16 characters or less, or the first 16
characters of a long description.
O
Press
then
to move to start of displayed
then
to move to end of displayed
text.
O
Press
text.
Correcting the last character displayed
O
Press
to delete the last character.
O
Enter the character required.
Deleting a character
O
Press
or
until the character is at the right
hand end of the display.
34
IX User Instructions
3.1 Creating and editing text
O
Press
3 Machine basics
to delete the last character.
Clearing the entire text entered
O
Press
then
. Do not press any other key.
O
Enter new text if required.
Extended character set
You can create additional text characters using the extended
character facility and entering the appropriate numeric code
for the character. See Section 15.1 - Extended character
sets, page 237, for the table of characters available and the
corresponding numeric codes.
O
Press
then
ALT
followed by the numeric code
keys for the character required.
IX User Instructions
35
3 Machine basics
3.2
3.2 Setting the date and time
Setting the date and time
The machine has an internal clock which stores the date and
time. It uses the clock to calculate the sell-by dates printed on
labels and to print the date and time on printouts and reports.
Please remember .....
O
The default format for the date is day/month/year
O
The time is displayed to the right of the date in hours/
minutes (24 hour).
O
You can only change the digit which flashes.
O
Press
O
Press
or
ENTER
to move along the display.
when you have set all the digits you
need to change.
36
IX User Instructions
3.3 Creating product groups
3.3
3 Machine basics
Creating product groups
A product group is a category such as fish, fresh meat or
vegetables to which an individual PLU may be assigned.
You can create up to 9 groups and each group name can
contain up to 20 characters. The group name is printed on
PLU and group reports.
Note:
A product group can be used as a barcode lock see Chapter 9,
Barcodes, page 149.
System Data
Products
Messages
Sign On
Group Names
Group Name No.
(0 - 9)
Group Name
(20 chars max.)
Figure 3.2
IX User Instructions
Creating groups
37
3 Machine basics
3.4
3.4 Setting up the ADD label
Setting up the ADD label
The ADD function enables you to obtain a label with totals
printed on it.
Your machine can be configured to print one of four types of
ADD labels:
O
weighed and nonweighed transactions with a label after
each transaction and a single ADD label at the end of all
the transactions.
O
weighed and nonweighed transactions with a single ADD
label at the end of all the transactions.
O
weighed and nonweighed transactions with a single
‘receipt’ type ADD label at the end of all the transactions.
O
weighed and nonweighed transactions with a label after
each transactions and a single ‘receipt' type ADD label at
the end of all the transactions.
For information on sell by dates see page 42.
For information on sales texts see page 42.
Please remember .....
is not operable when the machine is set to Receipt
O
Mode.
O
38
The barcode format for the ADD label is the receipt
barcode format programmed for the machine unless the
labels are for a single PLU. In this case the PLU barcode
format will be used.
IX User Instructions
3.4 Setting up the ADD label
3 Machine basics
System Data
Add Label
Label Format
Add Label Text
(200 chars. max.)
Barcode
Disabled/Enabled
Date 1 Disabled
Date 1 Days
Date 1 Months
Date 1 Time
Sales Text1
Sales Text 2
Figure 3.3
IX User Instructions
Creating an ADD label
39
3 Machine basics
3.4 Setting up the ADD label
Transaction labels
Coffee
Tomatoes
£/kg
1.60
kg
0.250
20-07-99
20-07-99
$/01
2.50
£
$
Items
1
0.40
2.50
AZ Supermarket
AZ Supermarket
ADD labels
Standard ADD label
Total purchases
20-07-99
Trans
2
‘Receipt type’ ADD label
AZ Supermarket
20-07-99
$
2.90
AZ Supermarket
12:07
Operator Num
1
Tomatoes
lb
$/lb
$
0.250
1.60
0.40
$/lb
2.50
$
2.50
Coffee
lb
1 @
Total
$2.90
Transactions
0 2 7 4 0 2 6
Figure 3.4
40
2
00 0 4 0 8 >
Typical labels
IX User Instructions
3.5 Creating messages
3.5
3 Machine basics
Creating messages
You can create four different types of messages:
O
sign on and sign off text
O
store name
O
group names
O
sales message (not IX110 and IX212 models)
For information on creating and editing text
see Section 3.1 - Creating and editing text, page 33.
For information on creating group names
see Section 3.3 - Creating product groups, page 37.
Sign on/off text
These are messages that appear at the top (sign on) or at the
bottom (sign off) of a customer receipt. You can use these
messages for whatever information you choose to enter. For
example, it could be an advertising slogan or the company
name and address. If you incude the substitution code for a
sales message (%%Rxx) you can have different sign on or off
messages at each machine.
Store name
The store name can be printed at the bottom of the receipt or
at the bottom of the label provided that a suitable label format
is selected.
Machine based messages can be included in the store name
by including substitution code %%M in the store name text.
Group name
The grop name is printed on PLU and group reports. It
enables you to group products in categories such as fish,
fresh meat or vegetables, tax rates.
IX User Instructions
41
3 Machine basics
3.5 Creating messages
Sales message
A sales message is a message that you can assign to a PLU
and will be printed on labels. The position of the message
depends on the label format selected for the machine.
Each label format can have up to two sales message fields.
You can create up to 20 sales messages and each message
can contain up to 200 characters. You can include
substitution codes in the text message for printing sales
information as follows:
%%D
prints the current date
%%Z1
prints the time in the format 12:59
%%Z2
prints the time in the format 1259
%%Z3
prints the time in the format 125
%%RXX
prints the sales message number XX.
You could use this to insert text that you wish to
appear in all PLU texts.
%%V1
prints the current operator number.
%%V2
prints the current operator name.
%%M
prints the sales message at machines associated
with that message.
Date code
Use the date code %%DC to print the date as the number of
days from the start of the current year (01 January). You can
set an offset (999,999 max.) to add a chosen number of days
to the calculation.
%%DC would print the date 01/02/02 as 32
%%DC+10 would print the date 01/02/02 as 42
%%DC would print the date 31/12/02 as 365
42
IX User Instructions
3.5 Creating messages
3 Machine basics
Cooking times and loyalty points
Use the special codes, %%T for the cooking time or %%P for
loyalty points, in the sales text, up to a maximum of 99
minutes or 99 points. Enter the cooking time or points for 1kg
of the goods. The total cooking time or loyalty points
proportional to the weight of the goods being sold is printed.
Example: total cooking time
Sales message text:
COOK AT 150° C FOR %%T60
Printed text for 2.5 kg sold:
COOK AT 150° C FOR 2Hours 30Mins
Sales message text:
COOK AT 150° C FOR %%T30+20
Printed text for 1.0 kg sold:
COOK AT 150° C FOR 50Mins
Example of loyalty points
Sales message text:
YOU HAVE EARNED %%P20 BONUS POINTS
Printed text for 1.5 kg sold:
YOU HAVE EARNED 30 BONUS POINTS
IX User Instructions
43
3 Machine basics
3.5 Creating messages
Example:Creating a sales message
System Data
Products
Messages
Sign On
Sales
Sales Message 1
Enter Text
44
IX User Instructions
3.6 Setting up data tables
3.6
3 Machine basics
Setting up data tables
Tax rate
You can program each PLU with a tax reference. There are
three tax references available (1-3) and each one can be
assigned a different tax rate. Use tax reference 0 for products
which are non taxable.
Depending on how your machine has been configured for
printing tax on receipts, the total tax value and the individual
tax rate values may be printed on the receipt.
You can print individual tax rates however your machine is
configured if you assign
Tax
Print
to the sales mode keyboard,
see Section 5.2 - Dedicated keys, page 78.
If the machine has been set up to calculate tax exclusively,
the value of the transaction is displayed excluding the tax.
The tax is added to the receipt subtotal as a separate item
when the receipt is printed.
Please remember .....
Tax rates are entered as a percentage. Remember to enter
the digits after the decimal point, for example enter 10% as
10.00.
Tare weight (stored tare)
If goods are to be weighed in containers, you can set up tare
values (container weights) which are stored against a
reference number from 0 to 9
You can enter a tare reference number when programming
PLUs or when assigning a preset tare key.
Programmed (stored) tares are only available for use when
the machine is set to pre-pack mode.
IX User Instructions
45
3 Machine basics
3.6 Setting up data tables
System Data
Products
Tables
Tax Rate
Tare Weight
Reference
0-9
Tare Weight
or weigh container
Repeat with a new reference number to create more tare
references.
Figure 3.5
Creating a stored tare reference
Discount rates
A discount rate can be one of two types, percentage or value,
and can be fixed or variable. You can program up to 3
discount rates and you can enter up to 16 characters for the
discount text. If no discount text is programmed, in sales
mode the display will show either Discount Value or
Discount Percent.
For percentage discount rates you can enter a rate from 0% to
100%. You can enter value discounts from 0 to a maximum
equal to the total transaction or receipt value.
If the value or percentage is left at 0, the discount is variable
and the operator enters the value or percentage in sales
mode.
You can set the security level for each discount rate. An
operator will only be able to apply discount rates with a
security level equal to or lower than his/her own security level.
46
IX User Instructions
3.6 Setting up data tables
3 Machine basics
Discount keys
You can only apply discounts if you have set up the
appropriate discount keys on the sales mode keyboard, see
Section 5.2 - Dedicated keys, page 80.
Note:
If you set up a discount key without assigning a discount
reference to it, the operator is prompted to enter the discount
reference number.
System Data
Products
Tables
Tax Rate
Discount Rate
Discount Number
0-3
Discount text
(16 chars. max.)
Disabled
Figure 3.6
Disc. percent
(0.01% - 100%)
Disc. Value
(recpt. total max.)
Programming a fixed discount
Payment tables
Note:Not available on IX110 and IX212 (receipt only) models.
You can define up to 5 different payment methods and assign
dedicated keys to them if required see Section 5.2 - Dedicated
keys, page 80. You can select one of four types of payment
for each payment method or you can disable it. Each
payment type has a range of programmable values
associated with it.
The flow chart shows which options are available for each
payment type. The table shows the payment table default
values.
IX User Instructions
47
3 Machine basics
3.6 Setting up data tables
Payment
Payment Key No.
(1 - 5)
Enter Text
(16)
Disabled
Foreign
Cash
Local Cash/Credit Card/Cheque
Conversion Rate
Format
Change Yes/No
Refunds Yes
Enforce Value Y./No
Open Drawer Yes/No
Security Level
Entry Accepted
Figure 3.7
48
Payment programming
IX User Instructions
3.6 Setting up data tables
3 Machine basics
Payment Key
Num. (1 - 5)
1
2
3
Payment Method
(16 chars max)
Cash
Cheque
Card
Local Cash
Cheque
Type
Foreign Cash
Disable
Credit Card
Change
Yes
No
Allow Refund
Yes
No
No
No
Enforce Value
No
No
Yes
Open Drawer
Yes
Yes
Yes
Conversion Rate
1.00
1.00
1.00
Currency Symbol
£
£
£
Decimal Places
2
2
2
Security Level
0
0
0
Figure 3.8
Payment table default values
Payment name
You can create a name (maximum length 16 characters) for
each method of payment or edit an existing name. The
payment name is displayed when a payment is entered and is
printed on receipts and cash reports.
Payment type
The payment types available are:
O
Local Cash
O
Foreign Cash
O
Credit Card
O
Cheque
Press
or
to select the appropriate payment
type.
Change
You can programme a payment key to allow or disallow
change payments.
IX User Instructions
49
3 Machine basics
3.6 Setting up data tables
Allowed
You can enter payments greater than the amount owed.
Not allowed
You can not enter a payment for an amount greater than the
amount owed when using a key that does not allow change.
Mixed payments
You can enter payments greater than the amount owed
provided that:
payments have been entered using keys that allow
change
the change required does not exceed the value entered
using keys that allow change.
Example:Amount owed £24.96
Change allowed for cash payment key
Change not allowed for cheque payment key.
Payment method
cash
cheque
cash +
Amount
£25.00
£25.00
£10.00
Change given
0.04
not allowed
cheque
cash +
£20.00
£10.00
£5.04
cheque
£30.00
not allowed
Allow refund
When a receipt total has a negative value, and the payment
key selected allows refunds, the receipt or ADD label is
printed. If refunds are not allowed for the payment key
selected you will see the message Refunds Disabled.
50
IX User Instructions
3.6 Setting up data tables
3 Machine basics
Enforce value
If enforce value is enabled, you must enter the payment value.
If enforce value is not enabled and the payment key is
pressed without a value entered, then the machine will
assume that an exact payment has been made.
Open drawer
Each payment key can be programmed to open or not open
the cash drawer. When more than one type of payment has
been entered the cash drawer will open if any one of the
payment types has been programmed to open the drawer.
Conversion rate
If you have selected foreign currency as the payment type you
can programme the conversion rate to be used for converting
the local amount to pay into the foreign cash.
Use the numeric keys to enter the value for the conversion
rate; press
or
to move the decimal point.
Format
Currency symbol and decimal places
The currency symbol reference numbers are the same as
those used to configure currency in service mode. Use the
numeric keys to enter the reference number you require.
00 user
defined
01 £
02 $
03 R
04 F
(French)
10 Lit
Currency symbol reference numbers
20 Pta
30 Won
40 Q
11 P
12 E
21 Rp
22 mk
31 bt
32 Pts
13 K
14 M
23 ΔPX
24 SR
33 EEK
34 Lt
IX User Instructions
41 TL
42 F
(Belg.)
43 BD
44 LE
50 SR
51 YR
52 Ft
53 kn
54 Lm
51
3 Machine basics
05
06
07
08
09
Kr
DM
S
Fr
ƒ
15
16
17
18
19
D
RM
L
N$
Esc
Press
3.6 Setting up data tables
25
26
27
28
29
or
zt
Kc
SK
kr
Dhs
35
36
37
38
39
€
Eur
R$
B
C
45
46
47
48
49
JD
KD
LL
RO
QR
55 Ksh
until you see the format for the
decimal places you want to use.
The payment name, the value in the foreign currency and the
conversion rate used is printed on the receipt.
Security level
A payment entry will only be allowed if your operator security
level is as high or higher than the security level set for the
payment key.
52
IX User Instructions
3.7 Programming operators
3.7
3 Machine basics
Programming operators
You can select the status of an operator to be either trading or
training. If you select trading, all transactions carried out by
the operator are added to the trading totals stored by the
machine. If you select training mode then the operator's
transactions are added to the operator totals and the training
value is listed in the operator totals report. You can only
change the Operator Mode if there are no outstanding
transactions against the operator.
Operators
Operator No. 0
Operator Name
Enter Text
PIN
Security Level
Training
Trading
Enter Text
Logged Off/On
Figure 3.9
Logged On/Off
Setting up operators
Operator names
You can enter up to 8 operator names and you can assign
dedicated keys to any number of them. Each name may have
up to 16 characters.
IX User Instructions
53
3 Machine basics
3.7 Programming operators
Operator names are printed on receipts and the operator
totals report.
You can print the operator name or number on a label if you
select a suitable label format and include the appropriate %%
code in the sales message text.
Operator PIN
The factory default setting for operator 1 PIN is 4296 and for
operator 1 security level is 2. All other operators will have
factory default settings of PIN 0 and security level 0 unless
you change them.
Each operator may be assigned a PIN between 0 and
99999999 which must be entered when logging on or off. If
the PIN is left at 0, a PIN is not required when logging on or
off.
If you make a mistake while entering the number you can
press
and start again.
Changing PIN
If you have set up and assigned a dedicated PIN key, the
operator can change his or her PIN in sales mode see page
54.
Always ensure that at least one operator has a security level
set high enough to be able to change PINs and operator
security in Manager Mode. If you accidentally set all the
security levels too low see Section 14.1 - Set-up mode, page
227.
Security level
There are 3 security levels from 0 to 2. The security level
determines operator access to scale functions. The operator
will have access to those functions whose security level is the
same as or less than their own security level.
54
IX User Instructions
3.7 Programming operators
3 Machine basics
Sales functions have default security levels set at zero except
for those listed as follows:
Void
1
Override
1
Returns
1
Refunds
1
Trading or training mode
The default operator mode is trading. You can change the
operator mode from trading to training (or back again from
training to trading) provided that there are no outstanding
transactions against that operator.
If there are any current transactions you will see the message
Print Trans. displayed briefly and the machine will revert to
the previous mode.
If there are totals outstanding you will see the message Clear
Trans. No. Press
, or press
ENTER
to return to
the previous mode without clearing transactions for the
operator.
Operator training text
Each time an operator is changed from trading to training you
have the opportunity to change the training text or remove it.
The training text is printed on receipts for transactions carried
out while the operator is in training mode.
The same training text is used for any operator in training
mode.
IX User Instructions
55
3 Machine basics
3.7 Programming operators
Operator logging
In manager mode you can log on or log off operators without
entering a password.
In sales mode, when serving customers, if an operator is
logged off, the machine will prompt the operator to log on.
Operators
Operator No.
0-8
Operator Name
PIN
Security Level
Trading
Training
Enter Text
Logged Off/On
Logged On/Off
Figure 3.10 Log On/Off operators
56
IX User Instructions
3.8 Setting function security
3.8
3 Machine basics
Setting function security
Security levels
There are 3 security levels from 0 to 2. The security level
determines operator access to scale functions. The operator
will have access to those functions whose security level is the
same as or less than their own security level.
If you see the message Call Supervisor your security level is
not high enough.
The following functions have factory default security levels set
as follows:
Security level 0 means that any operator can access that
function.
Sales functions
Void
1
UP/PLU
0
Positive nonweighed
0
Negative nonweighed
0
Receipt/label selection
0
Dual capacity
0
Override
1
Non add
0
Returns
1
Refunds
1
No Sale
0
Manager functions
You can assign a security level to certain manager functions
or you can change the level set, provided that your own
security level is the same or higher than the function security.
IX User Instructions
57
3 Machine basics
3.8 Setting function security
The functions that have a security level associated with them
are:
O
System Data programming
Product details programming
Operators
Message creation/editing
Table creation/editing
Add Label
Date & Time
Carcass
Function Security
O
Reports
X Reports
Z Reports
Carcass Totals
O
System Setup
O
Machine Setup
O
Communications
O
Data Backup
Always ensure that you have at least one operator with a
security level high enough to change Operator PIN and
security level settings.
It is possible to inadvertently set all users security levels so
that security levels can no longer be modified and no user has
access to any sales or manager functions.
If this happens see Section 14.1 - Set-up mode, page 227.
58
IX User Instructions
3.8 Setting function security
Example:
1
3 Machine basics
Setting security for table creation
Manager Mode
É
Tables
2
3
4
5
ü
ENTER
security level
0-2
IX User Instructions
59
4 Programming Products
4.1
Customising the menus
4.2
Changing prices
4.3
Creating and Editing PLUs
4.4
Deleting PLUs
4.5
Copying PLUs
IX User Instructions
61
4.1 Customising the menus
4
4 Programming Products
Programming Products
You must be in Manager Mode in order to perform a
programming operation. For information about Manager
Mode see Section 2.6 - Manager mode, page 28.
4.1
Customising the menus
You can customise the Create/Edit PLU menu so that options
which you are not using do not appear on the display when
you are creating or editing a PLU.
The options that you can disable or enable are:
O
Label Format
O
Display text
O
PLU Text1 and Text 2
O
Tax Ref
O
Group Number
O
Net Weight
O
Tare Weight
O
Proportional Tare
O
Date 1
O
Sales Text 1
O
Barcode
IX User Instructions
63
4 Programming Products
O
4.1 Customising the menus
Carcass
Example:To disable an option
1
Customize menu
or
2
until you see the
option you want
ENTER
Select Disabled
ENTER
64
IX User Instructions
4.2 Changing prices
4.2
4 Programming Products
Changing prices
You can change only the price of a PLU. To change any other
PLU data see page 66.
To change a price you can press the appropriate dedicated
PLU key or enter the PLU number.
The display will show unit price, item price or neg. item price,
according to the type of PLU selected.
Change Price
PLU
Unit Price/Item Price
0,01 - 9999,99
Figure 4.1
IX User Instructions
Changing prices
65
4 Programming Products
4.3
4.3 Creating and Editing PLUs
Creating and Editing PLUs
The flow chart shows all the possible system prompts. What
you see will depend on how your machine has been
configured.
You can create closed, open or negative PLUs. A closed PLU
means the price of the goods or item has been preprogrammed and cannot be altered by the operator. An open
PLU means that the price has been left blank and must be
entered by the operator for each transaction. A negative PLU
is for use in receipt mode when you wish to reimburse a
customer for a nonweighed item such as a returned bottle.
Note:
If the PLU you want to edit has a dedicated key assigned to it,
instead of entering the PLU number you can just press the
appropriate PLU key.
66
IX User Instructions
4.3 Creating and Editing PLUs
4 Programming Products
System prompts (not IX110 and IX212 models)
Create & Edit
Enter PLU or barcode number
000000000000
Label Format 00
Enter Text (16)
PLU Text 1 (40)
PLU Text 2 (250)
Tax Ref 1 (0 - 2)
Group Number 00
Unit Price
0000,00
Item Price
000,00
Neg Item Price
Price Multiple
Price Base
Tare
Net Weight
Prop. Tare
A
IX User Instructions
67
4 Programming Products
4.3 Creating and Editing PLUs
A
Date 1 Disabled
Date 1 Days
Date 1 Months
Date 1Time
Date 2 Disabled
Date 2 Days
Date 2 Months
Date 2Time
Sales Text 1
Logo Disabled
BCode Scan
Only
Barcode Enabled
Safe Handle
PLU Logo
Barcode Disabled
Barcode Format
Barcode Number
Carcass Off
Carcass On
page 171
Assign Key
PLU text
Label/Receipt
You can program one display text area and up to two printable
text areas. You can enter up to 16 characters in the display
text, 40 characters in PLU text 1 and 250 characters in PLU
text2.
PLU text 1 is the default text for printing on receipts and labels
including ingredients.
PLU text 2 is printed on labels provided that the label format
contains the appropriate text field.
68
IX User Instructions
4.3 Creating and Editing PLUs
4 Programming Products
Receipt machines (IX110 and IX212)
You can program one display text area and one printable text
area. You can enter up to 16 characters in the display text
and 40 characters in PLU text 1
PLU display text (16 characters)
If no display text has been previously programmed you will
see the message Enter Text. If text has been programmed
before it will be displayed and you can remove it or change it.
PLU text 1 (40 characters)
If no text has been previously programmed in PLU Text 1 and
the PLU display text area has been left blank, you will see the
message PLU Text 1. The message clears automatically
when you enter text.
If no text has been previously programmed in PLU Text 1, any
text programmed in the display text area is copied to PLU
Text 1. You can remove or edit this text to suit your
requirements.
PLU text 2 (250 characters)
If no text has been previously programmed you will see the
message PLU Text 2. The message clears automatically
when you enter text.
If Carcass Tracking has ben enabled in the PLU and the
machine is in pre-pack mode, then the carcass text will be
printed in the text 3 field.
Note: For substitution codes that you can use in PLU text
messages 1 and 2 refer to Section 3.5 - Creating messages,
page 41 Sales messages.
Tax reference
Each PLU can have a tax reference. There are three tax
references available (1 - 3) and each one can be assigned a
different tax rate. Use tax reference 0 for products which are
non taxable. For further information on tax rates see Section
3.6 - Setting up data tables, page 45.
IX User Instructions
69
4 Programming Products
4.3 Creating and Editing PLUs
Product groups
A product group is a category such as fish, fresh meat or
vegetables to which an individual PLU may be assigned.
You can create up to 9 groups and each group name can
contain up to 20 characters. The group name is printed on
PLU and group reports.
Price multiple
For non-weighed PLUs you can program a default quantity for
the product at a set price.
For example: Four chocolate chip muffins for £1.40.
O
Set the item price to £1.40 and the price multiple to 4.
Sell by dates/times
If you enter a sell by or use by date when programming a PLU
the machine prints the date or time on the label in one of the
following ways:
70
O
as a use by or sell by date computed from the number of
days from the current date
O
as a use by or sell by date computed from the number of
months from the current date
IX User Instructions
4.3 Creating and Editing PLUs
O
4 Programming Products
as the current time.
2 012736 018486
Date
USE BY
23-07-03
Figure 4.2
KEEP REFIGERATED
Sell by dates
Net weights
Net weight is a description printed on a label to identify the
weight of a non-weighed product sold on a normal or average
weight basis. For example, 400g for all loaves of a certain
size.
Proportional tares
You can use proportional tares if you are weighing ready
wrapped goods such as confectionery. Provided that the
proportional weight value for the wrappings is known, you can
enter the percentage tare value when programming the PLU.
Barcode printing
Labels
Barcodes will only be printed if you assign a barcode format to
the machine see Section 5.4 - Assigning a barcode format,
page 86, or enable the barcode in a PLU.
IX User Instructions
71
4 Programming Products
4.3 Creating and Editing PLUs
Receipts and talons
Barcodes will only be printed if you enable them on the
machine.
72
IX User Instructions
4.4 Deleting PLUs
4.4
4 Programming Products
Deleting PLUs
You should delete PLUs that are no longer required to reduce
the size of the PLU file.
Please remember .....
If the PLU has outstanding totals you should print a clearing
totals report for the PLU before deleting it.
Delete PLU
PLU
Are You Sure?
No
Figure 4.3
IX User Instructions
Deleting PLUs
73
4 Programming Products
4.5
4.5 Copying PLUs
Copying PLUs
This function enables you to copy the data from an existing
PLU to a new one. The new PLU has a different PLU number
and barcode number. The new barcode number will default
so that the article number matches the PLU number. If the
barcode number is already in use then the barcode number
will be set to zero.
Copy PLU
From PLU
To PLU
Figure 4.4
74
Copying PLUs
IX User Instructions
5 Machine Set-up
5.1
Direct access (Hot) keys
5.2
Dedicated keys
5.3
Printer set-up
5.4
Assigning a barcode format
5.5
Adjusting the display brightness
5.6
Machine operating modes
5.7
Setting alarms
IX User Instructions
75
5.1 Direct access (Hot) keys
5
5 Machine Set-up
Machine Set-up
In machine set up you can customise the way in which your
machine operates. You can select which function keys are
operable and you can program dedicated keys for quick
access to several functions.
You can also specify some of the criteria for printing receipts
and labels.
You must be in manager mode in order to perform a
programming operation, see Section 2.6 - Manager mode,
page 28.
5.1
Direct access (Hot) keys
Some functions have direct access keys associated with them
to help you perform manager functions more quickly. The
keys shown below are the default ones set up for the machine
N
D
PLU
Figure 5.1
Ô
R
Í
Á
É
PLU
Default ‘Hot’ keys
To program keys for other menus with associated ‘hot’ keys:
1.
Navigate to the menu for which you require quick access.
2.
Hold down the key you want to use until you hear a
series of short bleeps followed by a long bleep.
You will see the messsage Entry Accepted when the key has
been assigned.
Customised ‘hot’ menu key assignments are not saved when
you perform a machine dump, or restored with machine load.
The default direct access keys are restored.
IX User Instructions
77
5 Machine Set-up
5.2
5.2 Dedicated keys
Dedicated keys
Dedicated keys are ‘soft' keys which can be assigned to any
of the programmable keys on the keyboard.
The keys that you may set up and assign depend on the
functions avaible at your machine.
Figure 7.1 shows how to assign a dedicated PLU (commodity)
key but the procedure is similar for any other type of dedicated
key.
In Manager Mode:
1.
Go to Machine Setup, select the Dedicated Keys function
and then select Standard, ECR or Prepack Assign.
2.
Press
the appropriate number of times to display
the type of key you require.
78
ENTER
3.
Press
4.
Enter the appropriate information, for example PLU
number 117.
5.
When you see the message Assign Key, press the
programmable key you wish to assign.
.
IX User Instructions
5.2 Dedicated keys
5 Machine Set-up
Machine Setup
Dedicated Keys
Standard Assign
Ded PLU
Dept. Number 0
Enter PLU 117
Assign Key
Figure 5.2
Assigning a dedicated PLU key
Standard keys
You may have different keys set up from the the ones shown
here depending on your requirements. For example, you may
have several operator keys or you might not have a tax print
key.
Standard keys are:
PLU, Operator, PIN, Tax Print, Tare, Prop. Tare, Dual
Capacity, Euro Print, Euro Convert, Return, Discount, Hash.
UP/PLU, Positive Non-weighed, Negative Non-weighed,
Weight Override.
1
tor
era
Op Maria
Figure 5.3
IX User Instructions
Tax
Print
Prop.
Tare
#
Discount
Return
Typical ‘Standard’ keys
79
5 Machine Set-up
5.2 Dedicated keys
Hand price keys
These are standard keys initially assigned to the default
positions as printed on the sales keyboard layout. You can
assign these keys to other programmable key positions if
required. You can overwrite the default positions with
different keys according to your requirements.
<>
Ø
+
Figure 5.4
/PLU
‘Hand Price’ keys
ECR (payment) keys
You may have different keys set up from the the ones shown
here depending on your requirements. Several different
payment keys are shown here for different types of payment.
Cash
Figure 5.5
Cheque
No
Sale
Refund
Typical ‘ECR’ keys
Generic keys
You can set up a generic key for payments or discounts. You
need only have one payment key and discount key to be able
to select any payment or discount when in sales mode.
To set up a generic key, do not enter a reference number for
the key before assigning it to the keyboard.
Note:
You will be asked for the payment or discount number when
you use these keys in sales mode.
80
IX User Instructions
5.2 Dedicated keys
5 Machine Set-up
Machine Setup
Dedicated Keys
Standard Assign
Discount
Discount Number _ _
Assign Key
Figure 5.6
IX User Instructions
Assigning a generic key
81
5 Machine Set-up
5.3
5.3 Printer set-up
Printer set-up
Label type
You can select either separate or continuous labels.
Continuous labels can be printed on a tally roll or on a
continuous label roll. If you use varying lengths or formats for
labels, printing on a continuous label roll uses the printer roll
more economically.
Paper Select
In sales mode, if you have a Paper Select key, press the key:
O
to display the currently selected label type;
O
again to toggle between label types.
Selecting label format
The label format can be open or closed. If you select open
label format, labels are printed according to the format stored
in the PLU record. If you select closed label format, labels are
printed using the label format you have assigned to the
machine.
If you machine is operating in Hand Price mode the label
format assigned to the machine will be used.
There are six label formats available. Any of the formats can
be set to suit your requirements.
Tare interlock
If the tare interlock is enabled, you will only be able to print a
label if you have selected a tare.
Suppressing symbols
If symbols are enabled then symbols, for example, £, kg, £/
are printed on labels. If you want to use pre-printed labels you
can choose to disable symbols.
82
IX User Instructions
5.3 Printer set-up
5 Machine Set-up
Selecting print modes
You can select one of three ways to print labels:
O
Print on request
O
Print immediate
O
Pre-pack.
Print on request
Press your operator key or
to obtain the label.
Print immediate
The machine issues a label as soon as the weight on the
machine becomes steady. It does not retain the PLU or tare.
You cannot use
.
Pre-pack
The machine retains the PLU and tare (if set up) and issues a
label each time the weight becomes steady.
Default operator
When selecting the print mode you will be asked to enter an
operator number. This number will be assigned to the
key. In print on request, weighed and nonweighed transactions will be assigned to it. In print
immediate, weighed transactions will be assigned to it, and in
pre-pack mode any label will be assigned to it.
Talon
A talon is a log of each receipt printed at a machine and is
printed after the receipt. It shows the operator number, the
number of transactions and the total value of the last receipt.
IX User Instructions
83
5 Machine Set-up
5.3 Printer set-up
Duplicate receipt
Use this function to set up the printer to print a duplicate
receipt. DUPLICATE is printed at the start and end of the
duplicate receipt.
Single item
Enable this function if you want to print a receipt after each
transaction.
Note:
Talon, Duplicate Receipt and Single Item can be enabled and
disabled in a similar manner (see the example for enabling
symbols).
Machine Setup
Dedicated Keys
Printer Setup
Talon
Enabled/Disabled
Figure 5.7
Enabling talon printing
Euro print
Use this function to set up the printer to print euro price
information automatically on receipts and labels and to
display euro prices on request. You can print or suppress the
warning message on the receipt.
On labels you can select to print either totals only or totals and
unit price in euros.
Receipt printing
Provided your machine has been configured to print euro
currency symbols, you can set up and assign the
Euro
Print
key,
see page 79, to print a duplicate euro receipt.
84
IX User Instructions
5.3 Printer set-up
5 Machine Set-up
Machine message
You can assign a message reference to a machine. The
substitution code %%M can be programmed into a PLU text
field, sales message or store name. The code is replaced by
the assigned message which is printed in the appropriate text
field on the label.
IX User Instructions
85
5 Machine Set-up
5.4
5.4 Assigning a barcode format
Assigning a barcode format
In order for barcodes to be printed you must assign a format to
the machine.
On label machines the format assigned to the machine is used
unless the PLU has a programmed barcode. Enter a barcode
reference number from 0 to 5.
On receipt machines you may enable or disable barcode
printing for receipts and for talons.
For more information on creating and selecting barcode
formats, see Section 9.4 - Defining the barcode format, page
161.
Machine Setup
Dedicated Keys
Machine Barcode
Label
Barcode Format
Reference 0 - 5
Figure 5.8
Receipt
Talon
Enabled/
Disabled
Enabled/
Disabled
Trace
Trace
0 - 999999
Assigning a barcode format
Trace code
The trace code is a six digit numerical code printed at the end
of receipts and reports. It is used to uniquely identify an
individual machine.
86
IX User Instructions
5.5 Adjusting the display brightness
5.5
5 Machine Set-up
Adjusting the display brightness
You can adjust the brightness level (contrast) for the vendor
and customer displays independently.
Machine Setup
Dedicated Keys
Display Adjust
Customer
Adjusting
Vendor
Adjusting
decrease brightness
increase brightness
Figure 5.9
IX User Instructions
Adjusting display brightness
87
5 Machine Set-up
5.6
5.6 Machine operating modes
Machine operating modes
Note: Not available with IX110 and IX212 models.
Floating vendor mode
A network of IX series machines allows vendors to be logged
on to more than one machine and ‘float’ between machines to
serve customers anywhere in the store. The store network
can consist of a mixture of label and receipt machines.
Receipt printing machines operating in this mode totalise
transactions and print either a counter receipt or a sales
receipt where the vendor receives payment for the goods.
Customers pay for counter receipt transactions and labelled
goods at a Point of Sale (PoS) machine or checkout.
.
Operator
Machine 1
Customer
print label
Machine 2
print label
Machine 3
£
print receipt
Figure 5.10 Floating vendor mode
Point of Sale (PoS) mode
If PoS mode is enabled you can:
88
O
print sales receipts
O
display the amount tendered and the change required
O
accept different types of payment for purchases according
to the payment keys set set up at your machine
O
receive payments to accounts.
IX User Instructions
5.6 Machine operating modes
5 Machine Set-up
Note: If your machine has ECR functions but PoS is not
enabled you will only be able to print counter receipts.
Self-service/pick and mix modes
Make sure that the machine is set up or configured to print
labels before enabling self-service or pick and mix mode.
Set security for any functions that you do not want to be
available from the sales keyboard.
Manager Mode
System Data
Machine Setup
Dedicated Keys
PoS
Machine Mode
Self Service
Pick & Mix
Enabled
Disabled
Enabled/Disabled
Enter PLU
Figure 5.11 Self service/pick and mix setup
To zero the machine
The zero key on the sales keyboard is disabled. If you need
to re-zero the machine:
1.
Enter manager mode see 2.6, Manager mode, page 28
2.
Press
IX User Instructions
0
.
89
5 Machine Set-up
5.6 Machine operating modes
Self service
In self service mode all the keys on the sales keyboard except
the function keys are available for use as product selection
keys.
Note:
In self-service mode, the PLU is cleared after 20 seconds if
no label is printed.
Assigning keys
You can assign any programmable key to the sales keyboard
for use as a self service key. See Section 5.2 - Dedicated
keys, page 78.
Large keys
You can set up larger keys for product selection by assigning
two adjacent keys, or a number of keys in a square block, to
the same PLU. Create suitable labels or a keyboard overlay
to suit your own keyboard layout.
Keyboard overlay
The keyboard overlay is inserted into a ‘wipe clean’ pocket.
This means that you can remove the overlay provided and
insert overlays printed to suit your own requirements.
Pick and mix
In pick and mix mode a single print key is available on the
sales keybooard and a single PLU is assigned to the machine
To set up pick and mix in Manager Mode:
O
Enable Pick & Mix
O
Enter the number of the PLU you wish to assign.
The PLU is assigned to the machine and the machine will
always power up with the selected PLU active.
If the selected PLU is set to 0, the machine powers up as
normal and you will see the message Select Item.
90
IX User Instructions
5.6 Machine operating modes
5 Machine Set-up
Operation
Note:If your machine is set up for print immediate, the label is
printed automatically when the weight is steady.
Self service
1
weighed goods?
2
Red Cherries
PLU
3
5
4
nonweighed product?
6
more than one?
Baguette
quantity
7
8
Pick and mix
1
IX User Instructions
91
5 Machine Set-up
5.7
5.7 Setting alarms
Setting alarms
Cash drawer detect
If the cash drawer alarm is enabled the machine cannot be
used while the cash drawer is open; an audible alarm will
sound and the message Close Drawer will be displayed until
the drawer is closed.
You can program a delay time from 0 -60 seconds between
the drawer opening and the alarm sounding.
Network error alarm
You can enable or disable the network error audible alarm.
For information on network errors see Section 12.5 - Dealing
with network faults, page 211.
Note:.
The error message will continue to flash on the display
whenever the machine is idle.
92
IX User Instructions
6 Checking programmed data
6.1
IX User Instructions
Printing data reports
93
6.1 Printing data reports
6 Checking programmed data
6Checking programmed data
You can print out reports listing programmed data for
functions available at your machine. This means you can
check the information entered in the PLU file, in tables and in
messages. You can also print a list of operators and security
levels that have been set.
6.1
Printing data reports
Data reports comprise the PLU file and lists of the data tables
and messages set up. A printout provides you with a
reference copy of information programmed at the machine.
To stop a report press
.
Data reports available are:
O
PLU file list
O
Verify Labels
O
Operators report
O
Text report
O
Discount list
O
Security level
O
Payment key list
O
Carcass Reports
O
Barcode List
O
Tax Rate list
O
Tare Weight list
Instructions for printing totals reports can be found in Section
11.1 - Totals reports, page 190.
IX User Instructions
95
6 Checking programmed data
*****Discount List*****
***Operators Report***
03-08-2002
6.1 Printing data reports
12.05
03-08-2002
Operator Num 1
Discount 1
SANDRA
BULK BUY
Security Level
1
Percentage
Trading
Security Level
Logged On
Discount 2
Operator Num 2
Value
1
1
£5.00
Security Level
0
****Report Complete****
Trading
Logged Off
Operator Num 3
****Sales Security****
PAUL
03-08-2002
Security Level
5%
ONE DAY SPECIAL
MARIA
Security Level
12.07
12.09
2
Trading
Void
Logged Off
UP/PLU
0
Pos Non Weighed
0
****Report Complete****
2
Neg Non Weighed
0
Receipt/Label
2
Metric Switch
2
Override
1
Price Base
0
Non Add
0
Returns
1
Refund
1
No Sale
1
Weight Override
0
****Report Complete****
Figure 6.1
96
Data report examples
IX User Instructions
6.1 Printing data reports
6 Checking programmed data
Listing the PLU file
Depending on the filter criteria defined for the machine, see ,
Configuring reports, you can list:
O
all the PLUs or a range of PLUs
O
PLUs in a selected range of departments
****PLU File List****
03-08-2002
12.15
PLU Start:
2011
PLU End:
2015
The PLU file list shows all the
information programmed in the
PLU record.
Group Start:
0
PLU 2015
Group End:
9
Baguette
PLU Text 1 :
PLU 2011
Baguette
Large Wholemeal
Label Format
PLU Text 1 :
Item Price
Large Wholemeal Made with Organic Flour
Net Wt
Label Format
Tax Ref 1
0
Group Number
0
Item Price
Net Wt
4
£0.85
800
£0.45
300
Barcode
No
Tax Ref 1
0
Date 1 Days
Group Number
0
Sales Text 1
Barcode
Date 1 Days
Sales Text 1
Carcass
No
3
No
3
Summary
No
Number of PLUs
5
****Report Complete****
White Bloomer
IX User Instructions
Carcass
1
1
PLU 2012
Figure 6.2
4
PLU file list
97
6 Checking programmed data
6.1 Printing data reports
Verify labels
This function prints out the default labels for all programmed
PLUs. You can use this to check that labels scan correctly
before using them on products.
Text report
The text report lists:
O
Sign on text
O
Sign off text
O
Store name text
O
Sales message texts
O
Group names
If you have not programmed a message or text under a
particular heading, then that heading will not be printed.
******Text Report******
03-08-2002
12.18
Sign On Text:
WELCOME TO AZ SUPERMARKET
Sign Off Text:
THANK YOU FOR SHOPPING
AT AZ SUPERMARKETS
****Report Complete****
Figure 6.3
98
Text report
IX User Instructions
7 Serving Customers
7.1
Hand pricing
7.2
Using PLUs
7.3
Using Tares
7.4
Overriding prices
7.5
Euro prices
7.6
Using the FIX key
7.7
Voiding a transaction
7.8
Returning products
7.9
Receipt Operations
7.10
Using the ADD key
IX User Instructions
99
7 Serving Customers
7
Serving Customers
This section includes operations you may want to carry out
when serving customers on a machine working in either
receipt or label mode.
Take care when placing large, heavy produce such as water
melons on the weigh plate so that they do not roll off the
machine.
Operators
Each operator may have been assigned a PIN and a security
level. Your PIN must be entered when logging on or off.
Note:For further information see Chapter 3.7, Programming
operators, page 54.
Selecting receipt or label mode
Note: Not available on IX110 and IX212 machines.
If your machine has been configured to operate in label or
receipt mode, before selecting label or receipt mode check
that:
O
the correct label or paper roll is loaded. Instructions for
changing the printer roll can be found on page 219.
O
a FIX is not active.
Note:
If your security level is not high enough you will see the
message Operator Num. and the security level required will
be displayed.
Label
IX User Instructions
or Receipt
101
7 Serving Customers
Advancing the printer roll
receipt mode
when no operator subtotal is displayed
label mode
when unit price and total price are zero
102
IX User Instructions
7 Serving Customers
7.1
7.1 Hand pricing
Hand pricing
Use this function when serving customers with products that
do not have a PLU associated with them.
If your machine has been set up for PLU selection you will
need to select Hand Price mode.
Weighed goods (unit price)
1.100
1.50
1.65
Unit Price
0,01 - 9999,99
Non-weighed items (item price)
1
more than 1 item?
3 Items
number of items
1 - 999
2
<>
0.38
Ø
+
1.14
Item Price
0,01 - 9999,99
IX User Instructions
103
7.2 Using PLUs
7.2
7 Serving Customers
Using PLUs
Many of the goods and items you sell will have a unique PLU
number. The most frequently used PLUs may have their own
commodity key. For information on how to create a PLU see
Chapter 4.3, Creating and Editing PLUs, page 66.
The way you select a PLU will depend on your machine
configuration. You can:
O
enter the PLU number and then press
O
enter the PLU number and wait for the machine to
automatically select the PLU. This is the method
described in this handbook and is known as timeout
selection. Your machine may have been configured to
display the PLU briefly when selected.
O
press a commodity key if assigned
O
enter the barcode number
If your machine has a scanner
O
scan the barcode
If your machine is not already in PLU mode, press
/PLU
to
select it.
Weighed goods
PLU
Non-weighed items
more than 1 item?
1
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era
Op Maria
number of items 1 - 999
104
PLU
IX User Instructions
7 Serving Customers
7.3
7.3 Using Tares
Using Tares
The types of tare available for you to use depend on local
trading regulations and how your machine has been
configured.
Free (semi-automatic), cumulative and keyboard entered
tares cancel when the load is removed from the weigh plate.
Free tare
1
2
3
4
PLU number
5
1
tor
era
Op Maria
6
Cumulative tare
1
2
3
4
PLU number
IX User Instructions
105
7.3 Using Tares
5
1
tor
era
Op Maria
7
7 Serving Customers
6
8
repeat step 2 to 5 until you
have weighed all the products
Keyboard entered tare
If you are using a container with a known weight you can use
the numeric keys to enter the weight
Note:
The weight display must be at zero..
1
2
container weight
3
4
PLU number
5
106
1
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era
Op Maria
6
IX User Instructions
7 Serving Customers
7.3 Using Tares
Preset tare keys
If your machine has dedicated tare keys you can use these to
select the appropriate tare for the container you are using.
1
2
correct container?
3
or
4
or
Commodity key
5
1
tor
era
Op Maria
IX User Instructions
PLU number
6
107
7.4 Overriding prices
7.4
7 Serving Customers
Overriding prices
You can press
if you need to enter a price which is
different from the programmed price of a PLU.
Weighed goods
1
2
PLU
3
4
Unit Price
0,01 - 9999,99
5
receipt mode
1
tor
era
Op Maria
label mode
6
or
Non-weighed items
1
more than 1 item?
2
number of items
1 - 999
3
4
PLU
5
6
receipt mode
1
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Op Maria
label mode
or
Item Price
0,01 - 9999,99
108
IX User Instructions
7 Serving Customers
7.4 Overriding prices
Fixed price key
If you have a Fixed Price set up on the sales keyboard you
can change the unit price of a weighed PLU to a non-weighed
price for that single transaction only.
IX User Instructions
109
7.5 Euro prices
7.5
7 Serving Customers
Euro prices
Note:This function is not required where the Euro is the local
currency.
Not available on IX110 and IX212 machines.
If your machine has been programmed with a conversion rate
for Euros you will be able to display and print prices in Euros.
Displaying euro prices
In receipt mode, if the euro convert key has been set up at
your machine, you can display the transaction price and the
subtotal in euro currency.
To display the transaction price in euro currency you must
press
Euro
Convert
while the price is displayed.
To display the subtotal in euro currency you must press
Euro
Convert
while the subtotal is displayed.
Printing euro prices
In receipt mode, if your machine has been set up to print euro
price information automatically, the total will be printed in euro
currency at the end of the receipt.
In label mode, providing a suitable label format is available,
the unit price in euro currency will be printed in the 2nd unit
price field. The total in euro currency will be printed in the 2nd
total field.
110
IX User Instructions
7 Serving Customers
7.6
7.6 Using the FIX key
Using the FIX key
Note:If your machine is configured only to retain the tare, the
PLU will not be retained.
Receipt mode
Press
to retain the PLU until you press your operator
key. This acts as a check to ensure that the transaction is
entered.
If a tare is in operation it will be retained until it is cancelled by
pressing
again.
To cancel the fix press
again.
Label mode
You can press
to retain the PLU when you wish to label
several packs containing the same product.
The PLU is retained until you press
and the tare is
retained until it is cancelled by pressing again
.
Retaining a unit price
You can retain the unit price of hand priced products until you
press your operator key (see page 103 ).
IX User Instructions
111
7.7 Voiding a transaction
7.7
7 Serving Customers
Voiding a transaction
You may cancel (void) an individual, unwanted transaction or
all the transactions before printing the customer receipt or an
ADD totals label.
Note:If you have a receipt only machine (IX110 or IX212) you
can only cancel (void) the last transaction
Cannot be used in normal label mode.
To find the transaction you wish to void, press your operator
key to step back through the transactions in the subtotal (see
step 6).
P
:
Example:Using
with security level set.
If your security level is not high enough you will see
the message Call Supervisor and the security level
required will be displayed.
1
P
2
:
3
1
tor
era
Op Maria
4
enter PIN
5
1
tor
era
Op Maria
Void All?
6
1
tor
era
Op Maria
x?
go to step 8
to display subtotal
112
until you see the
transaction you wish to void
IX User Instructions
7 Serving Customers
7
9
IX User Instructions
go to step 10
7.7 Voiding a transaction
8
10
113
7.8 Returning products
7.8
7 Serving Customers
Returning products
If your machine has a dedicated key set up for returned goods
then the returns value and weight or count totals are
automatically updated.
If your machine is operating in PoS mode, the cash refunded
is deducted from the cash report and the tax value is deducted
from the grand report.
If Returns and Sales are mixed on the same receipt, a refund
slip will be printed only if the receipt total is negative.
Please remember .....
A security level may have been assigned to the RETURN key.
If your security level is not high enough you will see the
message Call Supervisor.
Note:
If your machine has been configured for `one shot' operation
for Returns you will not need to press
Return
or
at
step16.
1
0.00
00.00
Return
0.00
Enter PLU
If your machine is operating in label mode go to step 5 .
2
more than 1 item?
3
number of items
1 - 999
4
5
weighed goods?
PLU number
114
IX User Instructions
7 Serving Customers
6
7.8 Returning products
7
1
tor
era
Op Maria
Pack Price
0,01 - 9999,99
8
Return
or
If you machine is operating in PoS mode
9
Cash
while operator
subtotal displayed
IX User Instructions
115
7.9 Receipt Operations
7.9
7 Serving Customers
Receipt Operations
The operations in this section are only available when the
machine is in receipt mode.
You can only enter transactions at a machine if you are
logged on to that machine, see Chapter 3.7, Programming
operators, page 56. If you attempt to enter a transaction when
you are logged off you will see the message Please Log On.
Displaying the operator subtotal
1
tor
era
Op Maria
3
Operator
8.15
1
Printing a receipt
Printing a receipt clears the operator total. To print a receipt
your machine must be in receipt mode
Counter receipt
If your machine is operating in receipt mode but not in PoS
mode you can print a counter receipt.
You do not need method of payment keys for this type of
receipt.
1
tor
era
Op Maria
while operator subtotal displayed
116
IX User Instructions
7 Serving Customers
7.9 Receipt Operations
Using the FLOAT, PICK UP or PAID OUT key
This example shows how to add a cash float to the drawer.
Note: You follow the same procedure to pick up cash except
that you remove money from the cash drawer.
When you make a paid out payment from the cash drawer you
will be prompted to enter a reference code for the payment.
1
Float
1
Operator Num
2
0.00
Float
3
100.00
amount added to drawer
4
IX User Instructions
117
7.9 Receipt Operations
7 Serving Customers
Displaying the customers change
You can display the change required by a customer if your
machine is in Receipt mode or you are carrying out add label
transactions. The change is displayed while the counter
receipt is being printed.
1
2
1
tor
era
Op Maria
amount tendered while
operator subtotal displayed
3
1.85
Change
while amount tendered
is displayed
Paying for goods
Printing a sales receipt
To print a sales receipt your machine:
O
must have PoS (Point of Sale) mode enabled.
O
must have payment (ECR) keys assigned.
O
must be in receipt mode.
O
Customers may pay using any one, or a combination of,
payment methods.
O
You can use the same payment key more than once.
O
If your machine has a Tax Print key assigned, you can
print individual tax rates and values on the receipt even if
your machine has not been configured to do so.
Pressing
118
Tax
Print
prints the tax on the next receipt only.
IX User Instructions
7 Serving Customers
O
Press
7.9 Receipt Operations
to keep the subtotal on the display. If
the machine does not sense any activity within thirty
seconds, the subtotal will ‘time out'.
Figure 7.1
Sample sales receipt
Note:
Transactions' printed at the bottom of the receipt may refer to
the number of items sold or to the number of transactions
depending on how your machine has been configured
Using payment (ECR) keys
The payment keys on your machine are only available for use
in PoS mode. The keys may also have been set up with
restrictions on how you can use them. The restrictions that
can be applied include:
O
giving change
O
giving refunds
O
typing in the amount tendered (enforce value)
O
open cash drawer
O
security level
IX User Instructions
119
7.9 Receipt Operations
7 Serving Customers
A security level may have been assigned to a payment key, or
to the maximum value that can be accepted for payment. If
your security level is not high enough the message Call
Supervisor and the security level required will be displayed.
Single payment (security level set)
1
1
tor
era
Op Maria
to display subtotal
3
Credit
Card
4
5
Supervisor operator number
0-9
2
amount tendered
Call Supervisor
1
1
Operator No.
6
Enter PIN
0.00
7
Change
amount tendered
120
IX User Instructions
7 Serving Customers
7.9 Receipt Operations
Multiple or split payment
The receipt will only be printed when the amounts tendered
are equal to or greater than the amount to pay
You can press
to keep the subtotal on display.
1
tor
era
Op Maria
1
2
to display subtotal
3
if you want to keep subtotal
on display
Amount
15.55
1st payment
£15.00
Cheque
amount tendered
0.55
4
Amount
£0.55
2nd payment
Cash
amount tendered
0.00
5
Change
Paying with foreign currency
Customers may pay for goods in a foreign currency or they
may use more than one currency. The foreign currency
payment may be part of a multiple (split) payment or a single
payment.
Please remember .....
O
Only cash payments are allowed in foreign currency.
O
An appropriate method of payment key must be
programmed at your machine.
IX User Instructions
121
7.9 Receipt Operations
O
1
7 Serving Customers
If change is required it is calculated in the local currency.
2
1
tor
era
Op Maria
to display subtotal
3
while operator subtotal
displayed
select currency?
8.47
$
USA dollar
4
$0.00
8.47
USA dollar
$5.00
amount tendered in
foreign currency
5
2.25
Amount
£0.00
6
2.25
Amount
amount tendered in
local currency
7
£2.50
0.25
Cash
Change
122
IX User Instructions
7 Serving Customers
7.9 Receipt Operations
Sales discount
You can discount a receipt or an individual transaction with a
pre-programmed fixed discount or with a variable discount.
Fixed and variable discounts may be a percentage of the
transaction or receipt total or a value.
A variable discount is one which does not have a preprogrammed value. The operator enters the discount value or
percentage.
Security levels may be assigned to discounts. If you do not
have an adequate security level assigned, you will see the
message and the security level required will be displayed.
Transaction discount
You must apply the discount before assigning the transaction.
Receipt discount
You must enter the amount tendered, press a payment key or
print the receipt before the discounted subtotal display clears
as a recalled subtotal reverts to the value before the discount
was applied.
Example:Customer loyalty discount 5%
1
1
tor
era
Op Maria
to display subtotal
2
5
15.55
Sandra
Cust.
Loyalty
£0.78
while operator subtotal displayed
5
14.77
Sandra
IX User Instructions
123
7.9 Receipt Operations
3
7 Serving Customers
4
amount tendered
Cash
while discounted
subtotal displayed
Cash drawer operations
You can use an ECR key to carry out operations requiring the
use of the cash drawer.
No sale
No
Sale
To open the cash drawer without entering a sale.
A `No Sale' slip is printed.
A security level may have been assigned to this key. If your
security level is not high enough the message Call
Supervisor and the security level required will be displayed
when you enter your operator number.
In checkout mode you will not be asked to enter you operator
number. If your security level is not high enough you will still
see the message .
124
IX User Instructions
7 Serving Customers
7.9 Receipt Operations
Refunds
The REFUND key is a programmable key that enables you to
refund the cost of goods to the customer.
Refunds may be made as part of a sales transaction or as a
separate operation.
The machine shows the amount of cash refunded on the cash
report and updates the refund totals values and count.
If a customer has more than one identical item or pack you
can:
enter the number of items
enter the value to be refunded for one item or pack
the machine will calculate the total value to be refunded.
Where the refund is part of a sales transaction and the total
receipt value is negative, a refund slip will be printed after the
sales receipt.
Please remember .....
A security level may have been assigned to the REFUND key.
If your security level is not high enough you will see the
message and the security level required will be displayed.
Your machine is a label/receipt model, it must be in receipt
mode and PoS must be enabled.
If you machine has been configured for ‘one shot' operation
for Refunds you will not need to press
Refund
or
at
step 8.
IX User Instructions
125
7.9 Receipt Operations
7 Serving Customers
1
1
Refund
Refund PLU
2
Hand Price mode
/PLU
3
more than 1 item?
go to 6
4
5
number of items
1 - 999
PLU number
6
7
1
tor
era
Op Maria
Pack Price
0,01 - 9999,99
8
9
Refund
or
Cash
while operator
subtotal displayed
126
IX User Instructions
7 Serving Customers
7.10
7.10 Using the ADD key
Using the ADD key
This function is only available if your machine is operating in
label mode(see page 101).
enables you to obtain a label with totals
Pressing
printed on it.
There are four types of add label available depending on how
your machine has been configured:
O
single add label at the end of all the transactions
O
label after each transaction and a single add label at the
end of all the transactions
O
a receipt type label at the end of all transactions
O
label after each transaction and a receipt type add label at
the end of all the transactions.
Please remember .....
is not operable if the machine is set receipt mode.
O
O
PoS machines: press
Cash
while the subtotal is
displayed
O
Non PoS machines: press
subtotal is displayed
IX User Instructions
while the
127
7.10 Using the ADD key
7 Serving Customers
.
00.00
1
0.00
0.00
Add PLU
2
or
PLU number
Commodity key
3
4
1
tor
era
Op Maria
5
or
Commodity key
6
PLU number
7
1
tor
era
Op Maria
repeat steps 2 to 6 until you have
totalised all the products
8
9
Cash
or
or
£
while operator
subtotal displayed
128
IX User Instructions
8 Pre-pack Operations
8.1
Using the FIX key.
8.2
Using PLUs
8.3
Using tares
8.4
Preset tare keys
8.5
Multiple labels
8.6
Returning labels
8.7
Using the ADD key
IX User Instructions
129
8 Pre-pack Operations
8
8.1 Using the FIX key
Pre-pack Operations
CAUTION:
In certain countries it is illegal to use pre-pack mode for
direct trade with the public.
Your machine must be in label mode for you to be able to use
pre-pack operations.
Not available on IX110 and IX212 machines.
8.1
Using the FIX key
You can set up the machine for pre-pack operation in one of
three ways (depending on how your machine is configured):
O
set the print mode to pre-pack ( see Section 5.3 - Printer
set-up, page 82)
O
or use
O
or, if your machine allows receipt and label printing, to
select Pre-Pack ON, press
followed by
while the display shows Label (see Selecting receipt or
label mode, page 101 ).
Pressing
again while the display shows Label will
select Pre-Pack OFF.
Using the FIX key
FIX indicator
1
0.000
Operator Num.
label
2
0.000
Pre-Pack
IX User Instructions
131
8.1 Using the FIX key
8 Pre-pack Operations
3
or
Commodity key
PLU number
1.000
4
8.55
8.55
Beef Stir Fry
5
6
1
tor
era
Op Maria
or
stick the label on the pack
0.000
7
8.55
0.00
Beef Stir Fry
8
9
more labels? Go to
3
Clear Fix?
0.000
label
132
Enter PLU
IX User Instructions
8 Pre-pack Operations
8.2
8.2 Using PLUs
Using PLUs
PLUs and tares are retained in pre-pack mode until cancelled.
A label is printed after each change in weight. If you use
you must enter the unit price before placing the goods
on the pan.
If your machine has not been set up for PLU selection you will
need to select PLU mode.
Pre-pack PLU lock
If the lock is enabled, you must press
to be able to
select a different PLU.
If the lock is disabled for your machine, you will be able to
select a different PLU from the one displayed by pressing a
dedicated PLU key or by entering the PLU number. This will
override the currently displayed PLU.
Weighed goods
1
or
Commodity key
2
IX User Instructions
PLU number
3
133
8.2 Using PLUs
8 Pre-pack Operations
4
5
more labels?
6
2
7
stick the label on the pack
Non-weighed items
To set up a label run see Section 8.5 - Multiple labels page 141.
1
more than 1 item?
2
number of items
1 - 999
3
or
Commodity key
PLU number
4
5
1
tor
era
Op Maria
6
stick the label on the pack
7
more labels?
134
8
3
IX User Instructions
8 Pre-pack Operations
8.3
8.3 Using tares
Using tares
In pre-pack mode the PLU and tare are not cancelled when
the filled container is removed from the weigh plate. This
enables you to pack several containers of the same weight,
using the same PLU, without having to select the PLU and set
up the tare each time.
Depending on how your machine has been configured, if the
tare weight is displayed, you may see a negative weight
display or a separate tare weight display.
The following types of tare are available when pre-packing,
depending on how your machine has been configured:
O
free tare
O
stored tare
O
keyboard entered tare
O
proportional tare
Free (semi-automatic), cumulative and keyboard entered
tares for counter service are described in Section 7.3 - Using
Tares, page 105.
Free tare
1
0.040
Pre-Pack
2
0.000
Pre-Pack
IX User Instructions
135
8.3 Using tares
8 Pre-pack Operations
3
4
or
PLU number
Commodity key
5
6
7
8
more labels?
3
Stored tares
If necessary, you can override the stored tare with a different
tare value or you can cancel the stored tare.
If your machine has dedicated tare reference keys you can
press a tare reference key after step 1 to override the stored
tare with a different tare value.
0
Press
or
after step 1 to cancel the stored tare.
Press
again if you want to use a different weighed or
keyboard entered tare value
136
IX User Instructions
8 Pre-pack Operations
8.3 Using tares
.
1
or
Commodity key
2
PLU number
different tare reference?
3
4
5
6
stick the label on the pack
7
8
more labels?
IX User Instructions
3
137
8.3 Using tares
8 Pre-pack Operations
Keyboard entered tare
If you are using a container with a known weight you can use
the numeric keys to enter the weight.
1
2
container weight
3
or
PLU number
Commodity key
4
5
or
6
8
7
stick the label on the pack
10
9
more labels?
138
5
IX User Instructions
8 Pre-pack Operations
8.3 Using tares
Proportional tare
1
or
Commodity key
PLU number
2
3
4
5
Prop.
Tare
% tare value
6
7
more labels?
8
IX User Instructions
2
9
139
8.4 Preset tare keys
8.4
8 Pre-pack Operations
Preset tare keys
If your machine has dedicated tare keys you can use these to
select the appropriate tare for the container you are using..
1
2
correct container?
3
or
4
or
Commodity key
5
7
140
PLU number
6
stick the label on the pack
IX User Instructions
8 Pre-pack Operations
8.5
8.5 Multiple labels
Multiple labels
You can set up a label run when you wish to print several
labels for the same nonweighed item.
As the machine prints each label the number of labels
displayed decreases by one. When all the labels have been
printed the display reverts to showing the number of labels
as 1.
If
Non
Add
has been set up, you can print a non-totalising test
label before starting the label run.
1
Pre-Pack selected
change number of items?
2
3
number of items
1 - 999
4
Hand Price mode
5
6
or
8
Commodity key
6
<>
Ø
+
PLU number
7
item price
0,01 - 9999,99
IX User Instructions
141
8.5 Multiple labels
8
8 Pre-pack Operations
x2
9
10
number of labels
1 - 99
11
more labels?
9
12 end label run?
X 2 (3)
142
IX User Instructions
8 Pre-pack Operations
8.6
8.6 Returning labels
Returning labels
You can return several identical nonweighed labels in one
operation.
The machine displays the number of labels to be returned
decreasing by one. When all the labels have been returned
the display reverts to showing the number of labels as 1.
If you change the number of items from 1, enter the item price
at step 7 and the machine will automatically calculate the pack
price.
1
Pre-Pack selected
2
<>
+
Return
3
change number of items?
Ø
6
4
number of items
1 - 999
5
6
or
Commodity key
PLU number
7
pack price
0,01 - 9999,99
8
or
IX User Instructions
item price
0,01 - 9999,99
143
8.6 Returning labels
9
8 Pre-pack Operations
10
number of labels
1 - 99
11
X4
144
IX User Instructions
8 Pre-pack Operations
8.7
8.7 Using the ADD key
Using the ADD key
The ADD function enables you to obtain a label with totals
printed on it. For information on setting up the ADD label see
Section 3.4 - Setting up the ADD label, page 38
Pre-pack operation
You can use
in pre-pack mode but you will be
prompted to select the operator key to be used for totalising
the transactions. You can totalise either mixed PLUs or a
single PLU in a simple pack run.
Please remember .....
The barcode format for the ADD label is the receipt barcode
format programmed for the machine unless the labels are for
a single PLU. In this case the PLU barcode format will be
used.
IX User Instructions
145
9 Barcodes
9.1
Branded goods
9.2
In-store goods
9.3
Barcode scanning
9.4
Defining the barcode format
9.5
Creating a barcode reference
9.6
Barcode formats
IX User Instructions
147
9 Barcodes
9
Barcodes
Barcodes are used to identify specific characteristics about
the product; for example, price, quantity, article number.
The machine displays fixed barcode formats as a series of
numbers and letters. Each number and letter represents a
digit in the barcode. By re-arranging these groups of digits
you can re-define how information is printed on the barcode.
You can select one of the barcode types for labels, receipts
and talons or you can switch off the barcode (see Section 5.4
- Assigning a barcode format, page 72).
You can create and store up to 7 barcode formats.
The barcode types available are:
EAN 13
EAN13 Scandinavian
EAN8
UPC12
GS1 - 14
GS1 Limited
UPC13
Each type of barcode has been programmed into the machine
as a standard format for the barcode digits (see 9.6, Barcode
formats, page 164). This is known as the default format. The
barcode formats can be re-defined to enable a source marked
barcode or dry article barcode to be printed.
Create the barcodes before you create PLUs.
Label machines
Barcodes will not be printed unless you assign a default
barcode format to the machine or enable the barcode in a
PLU see Section 5.4 - Assigning a barcode format and
Section 4.3 - Creating and Editing PLUs.
Receipt machines
Barcodes will not be printed unless you enable them on
the machine.
IX User Instructions
149
9 Barcodes
Barcode lock
If the barcode format includes the group number you may
not mix goods or items from different groups on the same
receipt.
150
IX User Instructions
9.1 Branded goods
9.1
9 Barcodes
Branded goods
Dry article barcodes
This type of barcode contains only the product
number.
Dry article barcodes are the most common barcode
used on branded goods. For example, a jar of
coffee might have a manufacturers product number
5021991245497.
To create the product (PLU) file:
O
create a dry article barcode in EAN8 and EAN13 formats
AAAAAAAC
AAAAAAAAAAAAC.
Do this before you create the PLU. Refer to Creating a
barcode reference, page 162.
O
Create a nonweighed PLU.
O
Program the item price.
O
Enter any other product information you want to include in
the product file.
O
Select barcode enabled.
O
Enter the barcode format reference.
O
Enter or scan the manufacturer's barcode number when
you see the barcode format displayed.
Note:
You can only enter the product number in the designated
article number positions (A) in the barcode
You can only assign a dry article barcode to a nonweighed
PLU. It is illegal to use this type of barcode for a weighed
PLU.
When the goods are scanned in sales mode the receipt shows
the description and the price programmed in the PLU.
IX User Instructions
151
9 Barcodes
9.1 Branded goods
Price embedded barcode
Some goods may come from the manufacturer
already weighed and priced, for example frozen
chickens and pre-packed fruit and vegetables. In
this case the manufacturers barcode will include the
product number and the selling price.
To create the product (PLU) file:
O
create the barcode format registered with your national
coding authority for use with branded, pre-priced goods.
For example, the UK currently uses the format
20AAAAAVPPPPC.
Do this before you create the PLU. Refer to Section 9.5 Creating a barcode reference, page 162.
O
O
Scan the product barcode when you see Enter PLU
Enter any other product information you want to include in
the product file.
OR
O
Create a nonweighed PLU.
O
Program the item price as 0.00.
O
Enter any other product information you want to include in
the product file.
O
Select barcode enabled.
O
Enter the barcode format reference for branded, prepriced goods.
O
Enter or scan the manufacturer's barcode number when
you see the barcode format displayed.
When the goods are scanned in sales mode the receipt shows
the description programmed in the PLU and the price
embedded in the manufacturer's barcode.
152
IX User Instructions
9.1 Branded goods
Manufacturer’s label example
Barcode format matches the
specified Ean format.
9 Barcodes
Sales receipt example
20AAAAAVPPPPC
20
00076
0
0040
8
Prefix - UK national code
Article number
Price verifier
Price
Overall check verifier
IX User Instructions
153
9 Barcodes
9.2
9.2 In-store goods
In-store goods
You can attach labels with barcodes to goods packed in-store
prior to sale. If you include the barcode on the label the
operator can scan the goods at the PoS or checkout machine.
Barcode prefix
All goods labelled in-store for scanning must use a barcode
with a barcode prefix as listed below:
Barcode type
Prefix
EAN8
2
EAN12
2
UPC12
2
EAN13
02
Dry article barcodes
A typical example of this is the bakery department which
produces goods with a non variable weight and a fixed price.
A barcode showing just the product number is attached to
the goods and the price is displayed on the shelf edge.
In order to avoid pricing discrepancies the in-store dry
article label should not show a price. If you are in any
doubt use a price embedded barcode instead.
To create the product (PLU) file:
O
Create the dry article in either EAN8 or EAN13 format:
2AAAAAAC or 02AAAAAAAAAAC
Do this before you create the PLU. Refer to Creating a
barcode reference, page 162.
154
O
Create a nonweighed PLU.
O
Enter a label format that supports barcodes.
O
Program the item price.
O
Enter any other product information you want to include in
the product file.
IX User Instructions
9.2 In-store goods
9 Barcodes
O
Select barcode enabled.
O
Enter the barcode format reference.
O
Enter the product number.
Note:
You can only enter the product number in the designated
article number positions (A) in the barcode
You can only assign a dry article barcode to a nonweighed
PLU. It is illegal to use this type of barcode for a weighed
PLU.
Print the barcode labels and attach to the goods.
When the goods are scanned in sales mode the receipt shows
the description and the price programmed in the PLU.
In-store label example
Dry article barcode format .
Sales receipt example
2AAAAAAC
2
EAN8
000076
0
0
Prefix - In-store code for
Article number
Price verifier
Overall check verifier
IX User Instructions
155
9 Barcodes
9.2 In-store goods
Price embedded barcode
Use this type of barcode on labels for products such as fresh
meat or fish that are priced or weighed and priced in the store
pre-pack area.
To create the product (PLU) file:
O
create a suitable barcode format for use with in-store, prepriced goods. The recommended format is:
02AAAAVPPPPPC.
Do this before you create the PLU. Refer to Creating a
barcode reference, page 162.
O
Create a weighed or nonweighed PLU.
O
Enter a label format that supports barcodes.
O
Program the unit or item price.
O
Enter any other product information you want to include in
the product file.
O
Select barcode enabled.
O
Enter the barcode format reference.
O
Enter the product number.
Note:
You can only enter the product number in the designated
article number positions (A) in the barcode
Print the barcode labels and attach to the goods.
In sales mode, when you scan the price embedded barcode,
weighed goods are treated as a nonweighed item. The
receipt shows the description programmed in the PLU and the
price embedded in the in-store barcode.
156
IX User Instructions
9.2 In-store goods
9 Barcodes
Chicken portions appear as weighed goods on the barcode label and as a
nonweighed item on the sales receipt to ensure correct totalisation.
Label example
In-store barcode format matches the
recommended EAN format.
Sales receipt example
02AAAAAVPPPPC
02
01273
6
0184
8
Prefix -In-store code for EAN13
Article number
Price verifier
Price
Overall check verifier
IX User Instructions
157
9 Barcodes
9.3
9.3 Barcode scanning
Barcode scanning
If your machine has a barcode scanner, you can use it at the
machine to:
O
read in-store or branded barcodes on products and on
labels when serving customers
O
help you program PLUs when your machine is in manager
mode.
Serving customers
Note:Barcode scanning is normally used with receipt printing
operations.
When the scanner successfully reads the barcode it bleeps.
1
Scan the product
If the barcode does not scan
#
PLU number
2
4
Weighed goods
3
1
tor
era
Op Maria
More than one non weighed item
1
tor
era
Op Maria
Number of items
1 - 99
158
IX User Instructions
9.3 Barcode scanning
9 Barcodes
Scanner operation
When the barcode is scanned, the machine searches the
barcode list for a prefix that matches the one in the scanned
barcode. If it fails to find a matching barcode it treats the
barcode as a dry article barcode.
You can only use the scanner if an appropriate barcode is
displayed on the goods. Branded goods have the barcode
printed on the packaging by the manufacturer. The barcode is
registered with the EAN authority and is known as a source
marked barcode.
If you wish to scan in-store goods you must print a suitable
barcode and attach it to the product being sold.
The barcode format can either be the one assigned to the
machine or the barcode format programmed in the PLU. The
machine will use a PLU barcode if programmed rather than
the one assigned to the machine.
Either
O
assign any barcode reference to the machine and
program the required label barcode in the PLU.
Programming the barcode in the PLU is the preferred
method as it is the safest
or
O
assign the required barcode reference to the machine and
program the PLU barcode reference to 0.
Remember to:
O
check that the machine selects the correct PLU when you
scan a source marked (branded) barcode
O
check that the machine prints the correct barcode when
you create an in-store barcode.
O
assign a barcode reference to the machine to enable
barcode printing.
IX User Instructions
159
9 Barcodes
9.3 Barcode scanning
Example 1
label formats
02AAAAVPPPPPC
Example 2
label formats
02TTTTVPPPPPC
02
0007
6
00040
8
02
7402
6
00040
8
Prefix
PLU or Article number
Price verifier
Price
Overall check verifier
Figure 9.1
160
Prefix
Trace code
Price verifier
Price
Overall check verifier
Typical barcode
IX User Instructions
9.4 Defining the barcode format
9.4
9 Barcodes
Defining the barcode format
You can define and store up to five barcode formats.
Barcodes are printed as a series of bars and digits on receipts
and labels. Barcode digits are arranged in groups or fields.
Each group of digits conveys specific information, as shown in
the examples in Figure 9.1, page 160.
The barcode formats can be re-defined to enable a source
marked barcode or dry article barcode to be printed.
If you define the barcode incorrectly you will briefly see the
message Invalid Entry followed by the barcode format. The
wrongly entered character flashes enabling you to correct it. If
more than one character is incorrect the first incorrect one
flashes. When all the characters are corrected the first
character of the barcode will flash.
Press
ENTER
. If the format is acceptable you will see
the message Entry Accepted.
Please remember .....
O
Assign a barcode format to the machine to enable
barcode printing.
IX User Instructions
161
9 Barcodes
9.5
9.5 Creating a barcode reference
Creating a barcode reference
You can create up to 9 barcode references for labels, one for
receipts and one for talons. You can select one of five
barcode types for each reference. The machine displays
barcode default formats as a series of numbers and letters.
Each number and letter represents a digit in the barcode. You
may re-arrange these groups of digits to re-define how
information is printed on the barcode. For details of the
barcode digits you can enter see page 165 to page 168.
Receipt barcode
Receipt barcodes can be printed on the receipt only, on the
talon, or on both the receipt and talon.
System Data
Products
Tables
Tax Rate
Barcode Format
Label
Receipt
Talon
Barcode Format Reference
(0 - 9)l
EAN13/Scandinavian/EAN*/UPC12/UPC13
Edit Barcode Format
Figure 9.2
162
Creating a barcode reference
IX User Instructions
9.5 Creating a barcode reference
9 Barcodes
Barcode overflow
If there are more digits in the pack price or weight than
specified in the barcode, the article number is printed instead
of the barcode.
Example 1
barcode printed
02AAAAVPPPPPC
Figure 9.3
IX User Instructions
Example 2
barcode overflow
Article number printed
Barcode overflow
163
9 Barcodes
9.6
9.6 Barcode formats
Barcode formats
Key:
Prefix defines barcode type
A
PLU or article number
T
Trace code
The trace code is a number used to uniquely identify a
machine. It may have up to 6 digits.
V
Price verifier
The price verifier is an automatic check performed by the
barcode reader to ensure that it has read the barcode price
digits correctly.
P
Price
Price is the transaction price on a label barcode and the total
price on a receipt.
W
Weight
Weight is the total weight on weighed labels or the number of
items sold on nonweighed labels. On a receipt, weight shows
the total weight of all weighed transactions.
164
D
Department number
G
Group number
N
Operator number
C
Overall check verifier. Cannot be changed.
FF
Decimal point code (EAN13 Scandinavian).
S
Label or receipt sequence number
MM
Machine ID
HH
Network ID
IX User Instructions
9.6 Barcode formats
9 Barcodes
EAN 8
01
Default receipt format
Default label format
0
0
02
0
0
03
04
T
A
8
8
05
T
A
06
T
A
07
T
A
08
C
C
Permitted entries
Prefix
A
T
P
G
0 - 999
1 - 7 digits
4 - 6 digits
4 - 6 digits
2 digits together
W
D
N
4 - 6 digits
2 digits together
2 digits together
UPC 12
Default receipt format
Default label format
01 02 03
2
T T
2
A
A
04
T
A
05
T
A
06 07 08 09 10 11 12
T
V
P P
P
P
C
A V
P
P
P
P
C
Permitted entries
Prefix
A
T
P
G
0-9
1 - 11 digits
4 - 6 digits
V
W
D
4 - 6 digits
N
digit 6 or 7
4 - 6 digits
1 - 2 digits together (printed
on receipts)*
2 digits together
(printed on receipts)
1 - 2 digits together
(printed on receipts)*
*
If only one digit is available, the least significant digit is
printed for example, 12 would be printed as 2.
IX User Instructions
165
9 Barcodes
9.6 Barcode formats
UPC 13
01 02 03 04 05 06 07 08 09 10 11 12 13
Default receipt format 2
T
T
T
T
T
V
P
P
P
P
P
C
Default label format 2
A
A
A
A
A
V
P
P
P
P
P
C
Permitted entries
Prefix
A
T
P
G
00 - 09
1 - 12 digits
1 - 6 digits
V
W
D
4 - 6 digits
N
digit 7 or 8
4 - 6 digits
1 - 2 digits together (printed
on receipts)*
2 digits together
(printed on receipts)
1 - 2 digits together
(printed on receipts)*
*
If only one digit is available, the least significant digit is
printed for example, 12 would be printed as 2.
EAN 13
01 02 03 04 05 06 07 08 09 10 11 12 13
Default receipt format 2
T
T
T
T
T
V
P
P
P
P
P
C
Default label format 2
A
A
A
A
A
V
P
P
P
P
P
C
Permitted entries
Prefix
A
T
G
P
0 - 9 or 00 - 09
1 - 12 digits
1 - 6 digits
V
W
D
digit 7 or 8
4 - 6 digits
1 - 2 digits together (printed
on receipts)*
1 - 2 digits together
(printed on receipts)*
4 - 7 digits
N
2 digits together
(printed on receipts)
*
If only one digit is available, the least significant digit is
printed for example, 12 would be printed as 2.
166
IX User Instructions
9.6 Barcode formats
9 Barcodes
EAN 13 (Scandinavian)
01 02 03
Default receipt format F F
T
Default label format F
F
A
04
T
A
05
T
A
06 07 08 09 10 11 12 13
T T
T
P
P
P
P
C
A V
A
P
P
P
P
C
Permitted entries
FF
A
T
P
20 - 25
6 digits
1 - 6 digits
W
T
D
4 digits
N
4 digitS
6 digits
1 - 2 digits together (printed
on receipts)*
2 digits together
(printed on receipts)
a ) The decimal point codes are:
20 to print PP.PP
21 to print PPP.P
22 to print PPPP.
23 to print W.WWW
24 to print WW.WW
25 to print WWW.W
b )Weight is the total weight on weighed labels On nonweighed
labels, 0000 is printed. On a receipt, weight shows the total
weight of all weighed transactions.
IX User Instructions
167
9 Barcodes
9.6 Barcode formats
Dry article barcodes
Use this type of barcode when you want to print a 12 or 11
digit article number. Enter As in the barcode format as shown
below.
You can only assign a dry article barcode to a nonweighed
PLU. It is illegal to use this type of barcode for a weighed
PLU.
EAN13 and UPC13
formats
01 02 03 04 05 06 07 08 09 10 11 12 13
A
A
A
A
A
A
A
A
A
A
A
A
C
UPC12
01 02 03 04 05 06 07 08 09 10 11 12
A
A
A
A
A
A
A
A
A
A
A
C
GS1 - 14 and GS1 Limited
These barcodes support Global Trade Item Numbers (GTINs).
GS1 - 14 barcodes have a maximum length of 14 numerical
characters. GS1 Limited barcodes are designed for use with
very small products and only support GTINs with a 0 or 1 as
the initial digit in the article number.
01 02 03 04 05 06 07 08 09 10 11 12 13 14
Default label format A A A A A A A A A A A A A C
Permitted entries
A
168
13 digits
C
1 digits
IX User Instructions
10 Product Traceability
10.1
Overview
10.2
Operation
10.3
Capturing the source data
10.4
Programming carcass tables
10.5
Setting up the machine
10.6
Data name
IX User Instructions
169
10 Product Traceability
10
10.1 Overview
Product Traceability
The product traceability scheme is primarily used to track single
and multiple bovine carcasses. These instructions describe
how to set up and use the scheme for this type of product. You
can also use the scheme for other types of product, changing
the data names and programming text to suit the product.
10.1
Overview
In markets where it is required, carcass tracking enables you to
label products with information about the animal or group of
animals (batch) from which the product was derived. The
following information is mandatory.
O
lot number (more than one animal) or carcass number.
O
slaughter house reference and country.
O
cutting/de-boning centre reference and country.
O
country of birth.
O
country of rearing.
In addition, approved voluntary information may be included on
labels and receipts.
Carcass tracking operates in pre-pack, counter and receipt
modes.
Please remember .....
If the product is pre-packed (packed when the customer is not
present) the carcass information must be printed on the
product label or receipt.
If the pack is prepared in the presence of the customer, there
must be a clear link between the product being served and the
displayed carcass details. The best way to ensure this is by
individually labelling each pack, or by printing the full details on
the counter or ECR receipt.
IX User Instructions
171
10.2 Operation
10.2
10 Product Traceability
Operation
A database of countries, categories etc is held by the machine.
This database is then referenced for each specific carcass/lot
number and the details printed on the label or receipt.
You can:
O
print carcass data on labels or receipts for all products
associated with a particular carcass.
O
print counter service tray labels providing full traceability
information for the customer.
The full carcass or batch details are scanned or entered from
the sales keyboard each time the operator selects a different
batch at the machine.
This is particularly suitable for prepack mode where the
operator may be packing a complete batch in one session and
then selecting a new complete batch to pack.
Carcass information is normally printed in text area 3. You can
print any of the data in other text fields provided you embed the
appropriate %% codes.
You must select a suitable label format or the data will not be
printed.
When programming PLUs you must select Carcass On to be
able to use carcass tracking for that product.
Listed below are the operations you need to perform to enable
carcass information to be printed on labels.
172
O
Enable receipt or counter service printing if required
O
Define the barcode format for non-standard AI reference
codes
O
Program the carcass tables with the data names and
associated text as you want them to appear on the
carcass panel.
O
Create the carcass format which defines the way in which
the information will be printed on the label.
IX User Instructions
10 Product Traceability
10.2 Operation
Figure 10.1 Typical label
Counter service operation
In counter service you can scan the barcoded information
from the tray label for the product and the machine will print it
on the label or receipt.
IX User Instructions
173
10.2 Operation
10 Product Traceability
Pre-pack operation
The supplier attaches a barcode to the carcass which is
scanned when the carcass is cut and pre-packed in store.
Text area 3
Lot Number:
1000435
Slaughtered In:
UK (1143)
Cutting In:
UK (19985)
Born In:
Ireland
Reared In:
Ireland
If your scanner is not working you can press
#
and then
enter the barcode numbers directly.
When you select the PLU, the last carcass/lot number used is
displayed. You can enter a new carcass or lot number if
required.
Note:
If lot number is enabled in the PLU and the panel text
associated with the number contains text markers, the
designated text is displayed instead of the lot number.
Category, origin and breed options, and dates are displayed
in the order in which they are set in the print format. Carcass/
Lot number is always displayed first.
174
IX User Instructions
10 Product Traceability
10.2 Operation
If you see the message Not Found for any of the options enter
the reference number for the origin message to be printed.
1
or
PLU number
Commodity key
2
6
if the lot number is O.K.
different carcass?
1.000
or
carcass/lot number
3
6
4
IX User Instructions
Lot Number 01471
if you do not wish to change any
other data
change options?
or
1.55
1.55
1.000
1.55
1.55
UK
175
10.2 Operation
5
10 Product Traceability
different origin?
1.000
1.55
1.55
UK
origin number
02
1.000
1.55
1.55
Ireland
Repeat step 5 for any other options you wish to change.
6
7
8
more labels?
6
9
to exit PLU
176
IX User Instructions
10 Product Traceability
10.3
10.3 Capturing the source data
Capturing the source data
Supplier’s label
The supplier attaches a barcoded label (carcass passport) to
the carcass containing the information required when you cut
and prepack the meat in store.
Programming the machine with the same messages and data
used by the supplier means that you can print the data defined
in the carcass barcode on all labels for associated PLUs.
There are various ways in which the carcass data can be input
to the machine.
O
Use the Avery Berkel scanner to read the proprietary
barcodes printed on the carcass labels by the supplier.
O
Use the keyboard to enter the references for each data
item when a product is selected.
O
Use the Avery Berkel scanner to read the EAN128
barcodes containing all the required bovine data.
Note:
When EAN128 barcodes are used it is possible that more than
one barcode will be required to contain all the data. The
system has been designed to cope with this.
IX User Instructions
177
10.3 Capturing the source data
10 Product Traceability
Hash key
If a hash key has been set up on the keyboard, you can enter
the barcode digits manually:
#
1.
Press
2.
Type in the barcode digits
3.
Press
Use this method if you do not have a scanner or the scanner
fails to read the barcode,
178
IX User Instructions
10 Product Traceability
10.4
10.4 Programming carcass tables
Programming carcass tables
Creating messages
If you are using manual operation or scanning supplier
proprietary barcodes you need to set up tables for the countries
and slaughter and cutting centres.
When creating messages ensure that the messages
programmed in your machine match the messages used by
your suppliers.
All your suppliers must use the same messages.
You can create six different lists of messages..
List
Origin
Slaughter reference
Cutting reference
Category
Breed
Type
Records
300
100
100
100
100
100
Characters
40
40
40
40
40
40
Origin, slaughter reference and cutting reference information is
mandatory. Category, breed and type is additional information
which may be included.
Origin messages
An origin message may be a country, a supplier or EC
member states. You can print up to four origin messages on
the label, for example: country of birth, supplied by. The
default origin list contains internationally agreed country
references (ISO 3166) but you can change these if necessary.
To revert to the default value just delete the current entry in
the table and press
IX User Instructions
ENTER
179
10.4 Programming carcass tables
10 Product Traceability
Slaughter reference
This table stores reference information about where the animal
was slaughtered. It contains the name of the country and the
approval number for the slaughterhouse.
Cutting reference
This table stores reference information about where the
carcass was cut up and de-boned. It contains the name of the
country and the approval number for the cutting centre.
Category messages
The following category messages must be used for beef:
Messages
Bull
Young bovine (steer)
Ox (beef cattle)
Heifer
Cow
Notes
Less than 6 years old
Less than 6 years old
Breed messages
Breed messages describe the breed or race of the cattle.
Examples are Aberdeen Angus and Charolais.
Type messages
Type messages describe the end product from the animal. It
can be beef animal, milk animal or mixed.
Species messages
These messages describe the type of animal or product.
180
IX User Instructions
10 Product Traceability
10.4 Programming carcass tables
System Data
Carcass
Carcass Tables
Origin
Origin
(0 - 9999)
Enter Text
(40 chars. max.)
Figure 10.2
Creating origin messages
Create other message lists in a similar way.
IX User Instructions
181
10.5 Setting up the machine
10.5
10 Product Traceability
Setting up the machine
The carcass panel format defines:
O
the text to be printed on the label.
O
the type of data to be printed on the label.
Type the text to be printed on the label. Refer to the table in
Figure 10.5 and enter the required code to define the type of
data to be printed with the text on the label.
The maximum number of characters that you can have in the
carcass panel format is 300 (including spaces).
Default carcass panel format
This is already set up in the machine and allows for both fixed
barcodes and EAN standard barcodes.
Carcass panel format
↵Lot Number: %%0↵Slaughtered In: %%4%%3%%9↵Cutting In:
%%5%%E%%A↵Born In: %%1↵Reared In: %%2
Label print out (text area 3)
Lot Number: 102354
Slaughtered In: UK (1143)
Cutting In: UK (19985)
Born In: Ireland
Reared In: Ireland
Figure 10.3
182
Carcass format and label printout
IX User Instructions
10 Product Traceability
10.5 Setting up the machine
System Data
Carcass
Carcass Setup
Carcass Tables
Carcass Format
Enter text including %% codes
(300 chars. max.)
Figure 10.4
Creating the carcass panel
Substitution codes
AI
Carcass
(EAN128 Code (%%)
only)
10
0
422
423
7030
1
2
3, 9
424
3
4
7031
5
6
7
8
A, E
B
IX User Instructions
Data name
Typical use
Lot number
Batch number (multiple
animals)
Origin 1
Country of birth
Origin 2
Country of rearing
Origin 3, Slaughter Country of slaughter,
Slaughter house number
number
Origin 3
Country of slaughter
Slaughter reference
Slaughter
reference
Cutting reference Cutting reference
Date 1
Date of birth
Date 2
Date of slaughter
Date 3
Date 3
Cutting number,
Cutting centre number,
Origin 4
Country of cutting
Miscellaneous text
Text 3
183
10.5 Setting up the machine
425
251
E
I
Origin 4
Carcass reference
number
Origin 5
Species
J
L
Q
T
U
V
W
953
Race
Race of mother
Race if mixed
Category
Y
Type
Figure 10.5
10 Product Traceability
Country of cutting
Carcass number (single
animal)
Whole life country
Type of animal or product
Scheme licence number
Race of father
Race of mother
Race if mixed
Animal category
see page 180
Type of end product
see page 180
Table of codes
Note:
When selecting a PLU with carcass tracking enabled, the lot/
carcass number is always displayed first followed by the
remaining carcass information in the order in which it is stored
in the carcass format.
Defining the barcodes
There are two types of barcode used with bovine traceability.
O
EAN128 standard. These barcodes include the
mandatory information and use Application Identifiers
(AIs) to determine how the data is interpreted.
This type of barcode cannot be edited.
O
EAN128 non-standard barcodes. These barcodes use
Application Identifiers (AIs) but include voluntary
information in addition to the mandatory information
(custom barcode).
This type of barcode can be edited to match those of your
supplier.
184
IX User Instructions
10 Product Traceability
10.5 Setting up the machine
Each type of barcode has been programmed into the machine
as a standard format for the barcode digits. This is known as
the default format. You can edit these formats to match the
barcode formats received from your suppliers.
Custom barcodes
Use this barcode format to interpret data from non standard AI
barcodes received from the supplier. The system uses the AI
(950) to identify that the barcode contains voluntary data and AI
(953) the licence number to print this data.
The default barcode format is:
LWYTTUUVV
Example:
(10)234567(7030)250789(7031)250654
(950)410101(953)321
6 digit carcass/lot number
= 234567
3 digit slaughter country reference = 250 = France
3 digit slaughter number
= 789
3 digit cutting country reference
= 250 = France
3 digit cutting number
= 654
1 digit category
= 4 = heifer
1 digit type
= 1 = meat
2 digit breed of father
= 01 = Charolais
2 digit breed of mother
= 01 = Charolais
3 digit scheme licence number
= 321
Receipt carcass
You must enable receipt carcass in order to print carcass
information on sales receipts.
Counter carcass
You must enable counter carcass in order to print carcass
information on counter receipts and labels.
IX User Instructions
185
10.6 Data name
10.6
10 Product Traceability
Data name
The machine contains tables relating the carcass code
embedded in the carcass panel format to the data name.
Data names are the text descriptions associated with the
carcass codes. The machine is pre-programmed with industry
standard codes. You can change these if necessary to suit the
the products for which you are using the system.
For example:
Origin 1
Cutting ref:
Beef
Born in:
Cutting in:
Cheese
Produce of:
Packed in:
System Data
Carcass
Carcass Tables
Data Name
Carcass Code
(0 - Y)
Type (data name text)
Mandatory/Optional
Figure 10.6
186
Editing carcass code data
IX User Instructions
11 Management Totals
11.1
Totals reports
11.2
Carcass totals report
11.3
Transaction reports
IX User Instructions
187
11 Management Totals
11
Management Totals
Totals are updated whenever a label or receipt has been
printed successfully.
If there is no data for a particular field then that field is not
printed on the report. For example, if you are printing a Grand
or Operator report and no voids have been registered then the
Void Value and Void Count lines are not printed.
Sales values show actual turnover and sales totals are not
reduced by refunds or returns. Negative PLUs do reduce
sales totals.
When printing reports, if you request a non clearing (X) report,
the totals for that category are carried forward. If you request
a clearing (Z) report, the totals are cleared and the relevant
clearing date in the security report is updated.
An X report prints the totals for the period and does not reset
any totals data.
A Z report prints the X totals for the period and then resets
those totals.
If the report printing fails for any reason or you abort the
report printing, the totals will be unchanged.
Configuring reports
You can print reports on receipt rolls or labels. When printing
to labels, the label gaps are skipped so that you do not lose
any data.
IX User Instructions
189
11 Management Totals
11.1
11.1 Totals reports
Totals reports
You can print any of the following totals reports:
O
Grand Totals
O
Machine Totals
O
Operator Totals
O
PLU Totals
O
Group Totals
O
Discount Totals
O
Security report
You can also:
O
Clear All Totals.
Report numbering
Each totals report has its own sequential number for security
purposes. The number increases each time you print a Z
report.
Report fields
* indicates the reports that include this field
190
*
*
*
*
*
*
*
*
*
Discount
Group
Value of all transactions in PoS mode
Sales weight/items Weight/items sold
Value of all transactions in non-PoS
Counter value
mode
Counter weight/
Weight/items labelled
items
Value of all transactions in Pre-pack
Pre-pack value
mode
Pre-pack weight/ Weight/items pre-packed
items
Total number of transactions (Sales +
Transactions
Counter + Pre-pack)
Total number of receipts + Total ADD
Customer
labels
PLU
Sales value
Operator
Description
Machine
Field name
Grand
** indicates fields that only appear on Z reports.
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
IX User Instructions
Override count
Total number of overrides
Void value
Value of void transactions
Void count
Total number of voids
Return value
Value of return transactions
Return count
Return weight/
items
Refund value
Total number of returns
Refund count
Total number of refunds
Discount value
Value of all discounts
Discount count
Total number of discounts
No Sale count
Total number of No Sales
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
Local Cash value** Value of local cash payments
Payment value** Value of each payment type (not local
cash)
IX User Instructions
*
*
*
Weight/items returned
Value of refund transaction
Discount
Value of override transactions
Group
Value of all transactions in training mode
Override value
PLU
Training value
Operator
Description
Machine
Field name
11 Management Totals
Grand
11.1 Totals reports
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
*
191
11 Management Totals
11.1 Totals reports
Grand totals report
A Grand total consolidates data from PLU, Operator,
Machine, Group and Discount reports for each machine on
the system and prints a report of the total sales. It also
provides a tax breakdown for the entire system.
You can select either X or Z totals to print. If you select the Z
total, the totals are cleared. If you select the X total, the totals
are carried forward and are not cleared.
Example:Printing Grand totals
1
Manager Mode
ENTER
Reports
Totals Report
2
ENTER
X Reports
or
Z Reports
3
ENTER
192
IX User Instructions
11.1 Totals reports
11 Management Totals
*****Grand Report******
X Report
03-08-2002
0001#0012
13:28
Sales Value
Counter Value
PrePack Value
Transactions
Customers
Override
Override Count
Voids Value
Voids Count
Return Value
Return Trans
Refund Value
Refund Trans
£949.25
£7.19
£5.84
58
23
£3.29
8
£0.36
1
£14.80
4
£14.80
4
Tax Ref 0
Sales Value
Tax Value
Net Sales Value
0.00%
£774.66
£0.00
£774.66
Tax Ref 1
Sales Value
Tax Value
Net Sales Value
10.00%
£174.59
£15.87
£158.72
From:
02-08-2002 13:35
To:
03-08-2002 13:28
****Report Complete****
Figure 11.1 Grand totals X report (non-clearing)
Machine totals report
Machine totals are calculated from the number of transactions
so that they may be used to monitor machine utilisation.
The machine report gives totals for each machine. You can
print a report for an individual machine or all machines.
If you select All Machines a consolidated cash up report is
printed at the end of Z reports,.
IX User Instructions
193
11 Management Totals
11.1 Totals reports
Note:
Returns value and Returns Trans are printed if return
transactions are not zero.
*****Machine Report******
Z Report
02-08-2002
0001#0014
18:28
Machine Start
Machine End
Machine ID
1
4
1
Performance Data
Sales Value
Counter Value
Transactions
Customers
£ 807.47
£ 0.40
127
84
Exceptional Data
Voids Value
Voids Count
Return Value
Return Trans
Refund
Refund Count
Discount Value
Discount Count
No Sale Count
£ 0.66
1
£ 5.60
2
£ 10.10
2
£ 11.10
3
2
Machine ID
Performance Data
Sales Value
PrePack Value
Return Value
Return Trans
Refund
Refund Count
Discount Value
Discount Count
No Sale Count
02 18:29
£ 2.46
1
£ 1.90
1
£ 2.50
5
1
From:
02-08-2002 13:35
To:
03-08-2002 13:28
****Report Complete****
2
£ 317.43
£ 210.40
Figure 11.2 Machine Totals report (clearing)
194
IX User Instructions
11.1 Totals reports
11 Management Totals
Operator totals report
The machine stores both trading and training totals. The
report includes all transactions assigned to the operator and
prints the training value, if any, on a separate line. Depending
on how your machine is configured, a receipt item count may
be printed.
You can choose to print the report for an individual operator or
all operators.
***Operator Report***
X Report
02-08-2002
Operator Start
Operator End
Transactions
Customers
0001#0015
18:29
0
10
Operator Num 1
SANDRA
Performance Data
Sales Value
PrePack Value
Transactions
Customers
4
Exceptional Data
Voids Value
Voids Count
Return Value
Return Trans
Operator Num 2
£633.57
£59.20
103
58
£14.66
4
£2.46
1
23
8
Operator Num 4
ANNE
Performance Data
Sales Value
Transactions
Customers
£873.54
181
66
Exceptional Data
Voids Value
Voids Count
Return Value
Return Trans
£14.66
4
£2.46
1
From:
02-08-2002 15:30
To:
02-08-2002 18:29
****Report Complete****
MARIA
Figure 11.3 Operator totals report (non-clearing)
IX User Instructions
195
11 Management Totals
11.1 Totals reports
PLU and group reports
These are sales analysis reports and show counter, sales and
prepack values for each PLU or group.
Returns value and Returns Trans are printed only if return
transactions are not zero.
Printing a group report
You can choose to print the report for an individual group or all
groups.
*****Group Report*****
X Report
02-08-2002
0001#0017
18:26
Group Start
Group End
1
1
Group Number 1
BREAD
Sales Value
Sales Items
Counter Value
Counter Items
Return Value
Return Items
Return Trans
Transactions
Customers
£121.77
62
£29.10
21
£12.87
13
1
79
52
From:
02-08-2002 16:30
To:
02-08-2002 18:26
Figure 11.4 Group report
196
IX User Instructions
11.1 Totals reports
11 Management Totals
Printing PLU reports
You can choose to print PLU reports with the information
sorted by PLU number, counter, sales or transactions.
Define filter
You can specify either an individual PLU or a range of PLUs
for listing PLU totals. To print the totals for one PLU only,
enter the same PLU number for both the start and end value.
Note:
PLU totals reports include weight and items.
*****PLU Report*****
X Report
02-08-2002
0001#0019
18:25
PLU Start
PLU End
Group Start
Group End
2001
2003
0
9
Sorted By
PLU No.
PLU 2001
CARROT CAKE
Sales Value
Sales Items
Counter Value
Counter Items
Return Trans
Return Value
Return Items
£83.97
76
£59.20
43
1
£2.86
3
PLU 2002
BAGUETTE
Sales Value
Sales Items
Counter Value
£121.77
62
£29.10
PLU 2003
LARGE WHOLEMEAL
Sales Value
Sales Items
Counter Value
Counter Items
Return Trans
Return Value
Return Items
£97.44
116
£27.84
24
1
£2.52
3
Summary
Number of PLUs
PLU Totals
Sales Value
Sales Items
Counter Value
3
Enabled
£97.44
116
£27.84
From:
02-08-2002 16:30
To:
02-08-2002 18:26
****Report Complete****
Figure 11.5 PLU report (non-clearing)
IX User Instructions
197
11 Management Totals
11.1 Totals reports
Discount totals report
Discount totals include manual transaction and receipt
discounts.
****Discount Report****
X Report
02-08-2002
0001#0026
18:27
Discount 1
MANAGER SPECIAL
Discount Value
Discount Count
£150.00
30
Discount 2
LOYALTY BONUS
Discount Value
Discount Count
£753.06
497
From:
02-08-2002 18:30
To:
03-08-2002 18:26
****Report Complete****
Figure 11.6 Discount report
198
IX User Instructions
11.1 Totals reports
11 Management Totals
Security report
Security reports are non-clearing reports and list:
O
the sequence numbers for the Z reports
O
the date and time of the last Z report for each report type
****Security Report****
X Report
3-08-2002
0001#0000
18:10
Z Sequence Number
PLU
Operator
Grand
Machine
Group
Discount
Clear All
12
12
12
12
12
12
12
Z Clearing Dates
PLU
Operator
Grand
Machine
Group
Discount
Clear All
02-08-02
02-08-02
02-08-02
02-08-02
02-08-02
02-08-02
02-08-02
18.00
18.00
18.00
18.00
18.00
18.00
18.00
****Report Complete****
Figure 11.7 Security report (non-clearing)
IX User Instructions
199
11 Management Totals
11.1 Totals reports
Clear All Totals
This function is only available with Z Totals. It clears all totals
except carcass totals.
Reports
Totals Report
X Reports
Z Reports
Grand Reports
Clear All Totals
Are You Sure? No
To confirm that you want to clear totals, press
ü
.
Figure 11.8 Clearing totals
200
IX User Instructions
11.2 Carcass totals report
11.2
11 Management Totals
Carcass totals report
Carcass totals are non-clearing. The report is an audit trail of
the last 100 carcases stored in memory.
You can choose to print carcass totals by date or by lot
number. If you select lot number a report is printed for the lot
number you enter. If you select date a report is printed for all
the lot numbers that have been updated since the date
entered.
The date that a lot number was last updated in any way is
printed at the end of the details.
****Carcass Report****
03-08-02
15:10
Lot Number 20011
Sales Value
£118.85
Weight
12.800kg
Pre-Weighed
6.000kg
Total Weight
12.800kg
Items
0
Transactions
35
Group
12
Discount
12
Last Updated 03-08-02
08:45
****Report Complete****
Figure 11.9 Carcass report (non-clearing)
IX User Instructions
201
11 Management Totals
11.3
11.3 Transaction reports
Transaction reports
Print transactions
Printing transactions will show you if there are any incomplete
transactions outstanding against any of the operators.
Note:
You cannot print totals if there are any outstanding
transactions. You must complete the transactions before
printing totals.
Clearing transactions
You can clear any outstanding transactions at the end of
trading or when you move or replace a machine. Cleared
transactions are not added to the totals.
If you clear transactions during trading current sales will be
lost.
Reports
Totals Report
Trans. Reports
Print Trans.
Clear Trans.
Are You Sure? No
Figure 11.10 Transaction reports
202
IX User Instructions
12 Communications
12.1
Introducing networking
12.2
Configuring networks
12.3
Setting machine ID
12.4
Network map
12.5
Dealing with network faults
12.6
Local mode
12.7
Network dump
IX User Instructions
203
12.1 Introducing networking
12
12 Communications
Communications
Note:Interscale communication is not available on IX110 and
IX212 (receipt only) models.
12.1
Introducing networking
You can link up to nine compatible machines in a network.
The machines are connected using network cables These
cables enable information to be passed between each
connected machine.
The system will support any combination of machines in the
IX series range provided they have the same software
version. The machines may be used for weighing or
nonweighing applications in counter service, checkout or rear
of store operations.
One machine on the network is called the server and is
responsible for overseeing the network. The remaining
machines are known as client machines. Any machine may
be programmed as the server.
All the machines on the network use the same PLU and
system data. You can enter data at any machine and the
other machines on the network will receive the information
provided they are switched on.
The server must be switched on when the client machines are
in operation. If a client machine has been connected to the
network but not had the machine ID set up it will not be
recognised by the server.
IX User Instructions
205
12 Communications
12.2 Configuring networks
8 OPERATORS MAXIMUM
Figure 12.1 Typical network
12.2
Configuring networks
Machines can be cabled together as a
O
ring
or
O
as a spur
Networks cabled as a ring are more secure because if one
machine is disconnected from the ring the network will still
function.
Network connectors are on the underside of the of the
machine see Figure 2.4, page 21.
206
IX User Instructions
12.2 Configuring networks
12 Communications
Network ring
Client
Client
Client
Server
Client
Client
Network spur
Server
Client
Client
Setting up a new network:
1.
Connect the machines together
2.
At each machine set the machine ID and its status
(client)
3.
At the server, set the machine ID and its status (server).
4.
Go to the network map and wait until the server has
detected all the scales.
5.
Check that the server has correctly identified all the
machines in the network.
6.
Save the network map.
Adding machines to an existing network
1.
Connect the machine to the network
2.
Set the machine ID and its status (client)
3.
At the server, go to the network map and wait for the
server to detect the new client.
4.
Save the network map
Removing a machine
1.
Disconnect the machine from the network
2.
At the server go to the network map and change the
machine identity to X.
IX User Instructions
207
12 Communications
12.3
12.3 Setting machine ID
Setting machine ID
The server uses machine identity to distinguish between
individual machines on the network. You can enter a value for
the machine ID between 1 and 9.
You can select either Server or Client for the machine status.
An S or C will be displayed on the network map at the
appropriate position.
If you set the machine ID to 0 it will operate as a stand alone
machine.
Communication
Machine ID
Machine ID
0-9
Server
Client
Figure 12.2 Setting machine ID
Changing a machine ID
You may need to change the ID if the machine is moved to
another location within the store.
208
1.
Set the machine ID to 0.
2.
Change the machine ID to the required number (1 - 9).
IX User Instructions
12.4 Network map
12.4
12 Communications
Network map
The network map at any machine shows the positions
(machine ID) of all the machines on the network. At each
position on the map corresponding to a machine you will see
a character indicating the machine status. The flashing
character indicates the ID of the machine currently being used
to display the network map.
You can only change the status of a machine at that machine.
For instructions for selecting client or server status see
Section 12.3 - Setting machine ID, page 208.
1 -9
Sccxxxxccx
or
Figure 12.3 Network map
The following table defines the characters you may see on the
network map.
Character
Meaning
S
Server: responsible for overseeing the network
C
Client
X
No machine set up.
E
The PLU file in the client machine at that position does
not match the server PLU file.
IX User Instructions
209
12 Communications
210
12.4 Network map
O
The machine corresponding to that position is off line.
(Map Error)
L
The machine is set to Local Mode.
B
Backup server
IX User Instructions
12.5 Dealing with network faults
12.5
12 Communications
Dealing with network faults
The server constantly monitors the network and when it
detects a network error it will bleep.
If the cause is a faulty client machine, switch off or disconnect
the faulty machine. At the server go to Network Map in
Manager Mode, to display the network map, then press
ENTER
to stop the bleep.
If the cause is a client machine that has been switched off,
then switch the client back on.
Error message
Memory Full
Comms Error
Map Error
Incomplete Error
Local Mode
No Server
IX User Instructions
Cause
Action
The system cannot store any
more PLUs
Breakdown in communications
between machines.
The machine corresponding to
that position is off line.
Delete any old, unwanted PLUs.
The PLU file in the client
machine does not match the
server PLU file.
The machine is in Local
Mode.
Client machine is not
communicating with server
machine.
Check network map
Check the network map.
Check the network connections
and set the machine ID if
necessary.
Perform a Network Dump at
the server (see section 8.8 page).
To reinstate the client
see page 213
Check network cable.
Set machine to operate in Local
Mode.
211
12 Communications
12.6
12.6 Local mode
Local mode
If you see the message No Server followed by Local Mode ?
when you try to:
O
select a PLU
O
assign transactions
O
print a label
it means that the client cannot operate on the network
because there is a communication failure between that client
and the server.
Switching a client to Local Mode
You can set the machine to operate independently of the
network when it cannot communicate with the server.
When you switch the client to Local Mode any transactions
that have been entered but not printed will be lost. You must
re-enter any uncompleted transactions.
O
Press
to switch the client to Local Mode.
If you do not want the client to operate in Local Mode
O
press any other key just to clear the message.
Label machines only
Press
to select the PLU and print one label.
The message is repeated next time you select a PLU.
There will be no totals for that label.
Note:
If the server is faulty you will see the message No Server at
whichever client machine you are using.
If you see the message Local Mode at the end of the start up
routine when you switch on a machine then that machine is
operating in Local Mode.
212
IX User Instructions
12.6 Local mode
12 Communications
If you see the message Local Machine(s) at the end of the
start up routine when you switch on the server, there is at
least one client operating in Local Mode. Go to the Network
Map to check which machine it is.
Operating in local mode
If you use a client machine in Local Mode you will not be able
to store totals as these are collected and stored by the server.
Reinstating a local client
When the problem with the network has been resolved the
client machine operating in local mode is automatically
restored to the network.
Connect the machine to the network (if it has been
disconnected).
The server detects the client in local mode and switches the
client on-line. The server will then:
O
transfer any outstanding live transactions from the client.
O
transfer completed transactions to the server as a
background task.
O
update totals.
IX User Instructions
213
12.7
Network dump
Network dump synchronises all data held at client machines
with that of the server.
When dumping data to client machines, the server copies the
PLU file and all data apart from the positions of programmed
keys and assignments.
You will need to dump data to client machines if you:
O
programme the data at a server which is not connected to
the network
O
link a new or replacement machine onto the network.
You will not need to dump the data if you:
1
O
programme the data at a server which is connected to the
network and all the machines are switched on
O
make amendments to the PLU data at any machine
provided that all the machines are switched on.
Manager Mode
ENTER
X3
Communication
2
ENTER
3
Network Dump
Are You Sure? No
ü
Please Wait ....
Please Wait ....
13 The Printer
13.1
Changing the printer roll
13.2
Routine maintenance
IX User Instructions
215
13 The Printer
13
The Printer
This is a label/receipt printer which will accept label or
continuous paper rolls with two core diameters.
The printer is fitted with a small spindle to take paper or label
rolls with the small core and has a larger sleeve which clips
over the small spindle for use with large core paper and label
rolls.
Make sure that the correct size of spindle is fitted before
loading the paper or label roll.
Check that the arrow on the spindle points towards the
machine.
CAUTION:
Should labels become stuck in the printer, under no
circumstances use a metal object to clear the jam.
Under no circumstances use sharp or metal objects to
remove any accumulated debris
CAUTION:
The use of non-approved printer rolls may reduce the life of
the print head and invalidate your warranty.
Approved labels and paper rolls are available
from a number of suppliers, whose addresses
can be obtained from your Avery Berkel centre.
The message Out Of Paper appears on the display to warn
you that the printer roll is nearly finished or labels are jamming
in the printer.
IX User Instructions
217
13 The Printer
Ensure that the appropriate type of printer roll is loaded before
you start to use the machine.
You may need to adjust the label guide if you load a printer roll
of a different width.
Printers using labels automatically adjust to accommodate
labels of a different length.
Advancing the printer roll
To advance the paper roll, or print a blank label, press
when the display shows Enter PLU or Hand
Price or Pre-Pack and the unit price and total price are zero.
Printer roll dimensions
These dimensions are approximate and for guidance only.
Refer to the appropriate Thermal Label/Receipt Material
Specifications for further information.
Paper roll
Roll diameter
Standard width
59mm standard
49mm standard
38mm optional
Height 40mm to 160mm
100mm maximum
Cleaning
Daily, using specified kit.
Labels
218
Thermal, 50 - 60mm wide
IX User Instructions
13 The Printer
13.1
13.1 Changing the printer roll
Changing the printer roll
Changing the label/paper roll
Note:
If you are rewinding the backing paper follow the instructions
on page 220.
1
2 Release print head catch.
3
4
5
Feed paper over rewind spindle, under guide bar and
beneath paper guide.
paper guide
Adjust paper width
guide to fit width of
paper or label.
rewind spindle
6 Close print head
IX User Instructions
219
13.1 Changing the printer roll
7
13 The Printer
8
Rewinding the paper
If you are using a label roll you should rewind the backing
when serving customers. If you are using a paper roll you can
rewind the paper when printing reports.
2 Release print head catch.
1
3
Tear paper and remove core.
4
Turn knob on rewind spindle to position 2 and remove backing
paper from rewind spindle.
5
6
220
IX User Instructions
13 The Printer
7
13.1 Changing the printer roll
Feed paper over rewind spindle, under guide bar
and beneath paper guide.
paper guide
Adjust paper width
guide to fit width of
paper or label.
8
9
rewind spindle
Turn knob on rewind spindle to position 2 and feed
backing paper through outer slots.
Turn knob back to position 1.
10 Turn complete spindle 2 or 3
times to anchorpaper firmly.
11 Close print head
12
IX User Instructions
13
221
13.2 Routine maintenance
13.2
13 The Printer
Routine maintenance
WARNING:
To avoid the possibility of electric shock or damage to the
machine, always switch off the machine and isolate from
the power supply before carrying out any routine
maintenance.
Cleaning the print head
CAUTION:
We recommend that the print head is cleaned regularly in
order to ensure maximum life and to maintain the quality of
print.
The print head should be cleaned regularly
with the cleaning kit included with the
machine. Additional cleaning kits, part
number SER/GSI/0236, are available from
your Avery Weigh Tronix centre.
Always follow the instructions on the cleaning kit.
2
1
3
222
Release print head catch
4
IX User Instructions
13 The Printer
13.2 Routine maintenance
5
Insert cleaning card
6
7
Pull cleaning card through.
8
9
Close the print head.
10
IX User Instructions
Close print head.
223
14 Help
14.1
Set-up mode
14.2
Error messages
14.3
If things go wrong
IX User Instructions
225
14.1 Set-up mode
14
Help
14.1
Set-up mode
14 Help
It is possible to inadvertently set all users security levels so
that security levels can no longer be modified and no user has
access to any sales or manager functions. This could
happen, for example, if:
O
manager's security level initially set to 2
O
all sales and manager functions set to perhaps level 2
O
manager changes own security level to 1
The manager can no longer use any function or change his/
her own security level.
If no user has a security level set to 2 the Super User function
becomes available. This function permits access to all
functions regardless of the security level set, provided the
user knows the Super User PIN
1
Manager Mode
2
ENTER
3
enter super user PIN
Note:
If you do not know or cannot remember the Super User PIN,
contact Avery Weigh-Tronix.
IX User Instructions
227
14 Help
14.2
14.2 Error messages
Error messages
Whilst using the machine, you may see messages on the
display to help you when things go wrong. These messages,
and the action you should take, are listed below.
CALIBRATION LOST
The machine is not weighing accurately. Do not use the
machine. Contact Avery Weigh-Tronix.
CHECKSUM FAILURE
Contact Avery Weigh-Tronix.
COMMS ERROR
There has been a breakdown in communications between
machines. Check network map.
FILE TYPE ERROR
The files stored by the data back up tool or PC do not match
those set in the machine.
FORMAT ERROR
You are trying to load the wrong type of file from the data back
up tool or PC. Check the file format.
HARDWARE ERROR
If necessary, press
to stop the machine bleeping.
Switch off the machine and switch it back on. Contact Avery
Weigh-Tronix if the fault persists.
HARDWARE FAILURE
Contact Avery Weigh-Tronix.
INVALID ENTRY
You are trying to enter a tare value which is not a multiple of
the display division. Enter a correct tare value.
You have tried to enter an incorrect barcode format.
You are trying to enter a machine ID that conflicts with another
client machine.
228
IX User Instructions
14.2 Error messages
14 Help
INVALID OPTION
You are are trying to select an option not permitted at your
machine.
LABEL FEED ERROR
The printer has run out of labels or is not feeding the labels
correctly. Check the printer.
You are trying to print the wrong type of label. Check printer
set up.
If you are using pre-printed labels check with Avery WeighTronix that the labels are suitable.
LABEL NOT TAKEN
You are trying to obtain a label before removing the previous
one.
MAP ERROR
Network map error. Check the network map and the network
connections. Set the machine ID if necessary.
Perform a Network Dump at the server,
see Section 12.7 - Network dump, page 214.
NO SPACE LEFT
You cannot enter any more characters in the text. Edit the
text.
You have selected a weighed PLU with no goods on the
machine.
NO TARE SELECTED
Tare interlock has been set on at the machine and you are
trying to print a label without first selecting a tare. Weigh the
goods in a container.
NOT FOUND
The PLU, department, carcass etc. entered does not exist in
the selected department.
IX User Instructions
229
14 Help
14.2 Error messages
PLU:
Ensure you selected the correct PLU number. Program the
PLU.
Carcass:
Ensure you selected the correct PLU number. Ensure the
machine is in pre-pack mode. Program the carcass details.
OUT OF PAPER
The printer is out of paper.
Replace the roll. Press
to clear the message .
PRICE OVERFLOW
The value of the transaction or the subtotal exceeds 9999,99.
If you are using an open PLU, ensure you entered the correct
unit price. If you are in receipt mode, print the receipt for any
current transactions.
PRINT HEAD HOT
Print head overheating. Allow the print head to cool. Contact
Avery Weigh-Tronix if the fault persists.
SERIAL FAILED
Communications failure with PC. Check connectors and
serial cable.
TRANSMIT ERROR
The machine and the DCU cannot communicate with each
other. Switch off the machine and switch it back on. Contact
Avery Weigh-Tronix if the fault persists.
The DCU has no spare memory.
WEIGHT BELOW MIN
You are trying to complete a transaction with no goods on the
machine or the goods weigh less than the minimum permitted.
230
IX User Instructions
14.2 Error messages
14 Help
ZERO TOTAL PRICE
Total price is zero. If you are using an open PLU, check that
you have entered the unit price.
IX User Instructions
231
14 Help
14.3
14.3 If things go wrong
If things go wrong
IX series machines are sophisticated computers that
employ the latest techniques and components that
are commercially available. Reliability and accuracy
have been designed into the machines which should
give you trouble free use.
They will not operate as expected if set up
incorrectly. The following section lists some
problems which may occur and the action you
should take.
Wrong scroll message or store name
Check that you have programmed the correct information and
the reference for the scroll message has been assigned
correctly.
No barcode
Ensure you have programmed the correct assignments.
Function key does not operate
Function not configured. Contact Avery Berkel.
Cannot print continuous labels
Ensure that Continuous is selected for Label Type.
Machine not at zero
Ensure that there are no goods on the weigh plate. Check
that no food has accumulated on or under the weigh plate or
under the machine. Press
0
.
Blank or unreadable display
Check that the display contrast is correctly adjusted, see
Section 5.5 - Adjusting the display brightness, page 87.
232
IX User Instructions
14.3 If things go wrong
14 Help
Should your machine fail to operate correctly check that:
?
O
the machine is connected
O
the machine is switched on
O
the fuse in the plug is the correct rating and is
working
O
there is power to the socket outlet (plug in an
electrical appliance that is known to be working)
O
you have followed the correct procedure for the
operation you are trying to perform
O
you have looked up any error message to see if it is
a situation you can resolve for yourself.
Should the machine still fail to operate correctly,
contact Avery Berkel for expert advice and
prompt attention.
IX User Instructions
233
15 Appendix
15.1
IX User Instructions
Extended character sets
235
15.1 Extended character sets
15 Appendix
15
Appendix
15.1
Extended character sets
When creating or editing printable text such as sales
messages or PLU text, you can create additional text
characters using the extended character facility. Enter the
appropriate numeric code for the character you require from
the tables in this section.
To enter a character:
O
press
ALT
then
followed by the numeric code
keys for the character required.
Roman character set
Example:To enter the character Æ.
To determine the code for the character you require:
O
Read the number in the left hand column of the row (112)
O
then add the number in the top row of the column (11)
This gives you the code for Æ - 123.
0
000
016
032 SP
048 0
064 @
080 P
096
112 p
128 Ç
144 Á
160 Ň
1
2
3
4
5
6
7
8
9
10
11
12 13
LF FONT CLF
14
15
!
1
A
Q
a
q
Ð
Á
Ó
°
2
B
R
b
r
Ý
Â
Ò
#
3
C
S
c
s
Þ
Ą
Ö
$
4
D
T
d
t
±
Ć
Ô
%
5
E
U
e
u
ä
Č
Ř
&
6
F
V
f
v
ö
Đ
Ś
‘
7
G
W
g
w
å
Ď
Š
(
8
H
X
h
x
ü
É
)
9
I
Y
i
y
ø
Ě
Ú
*
:
J
Z
j
z
æ
Ê
Ü
.
>
N
Ü
n
€
þ
/
?
O
Ø
o
IX User Instructions
+
;
K
Ä
k
Æ
ç
Ę
Ű
,
<
L
Ö
l
£
ð
Í
Ů
=
M
Å
m
ƒ
I
Ł
Ý
ł
N
Ž
237
15 Appendix
176
192
208
224
240
0
Ż
1
Ã
15.1 Extended character sets
2
Õ
3
4
Ñ
5
Ľ
6
Ĺ
7
Ŕ
8
9
10
11
12
13
14
15
Greek character set
Example:To enter the Greek character Q.
To determine the code for the character you require:
O
Read the number in the left hand column of the row (080)
O
then add the number in the top row of the column (7)
This gives you the code for
0
000
016
032 SP
048 0
064 @
080 A
096
112 B
128
144
160
176
192
208
224
240
238
Q - 087.
1
2
3
4
5
6
7
8
9
10
11
12 13
LF FONT CLF
14
15
!
1
A
C
"
D
°
2
B
E
$
F
#
3
'
I
(
J
$
4
)
K
*
L
%
5
+
M
,
N
&
6
O
.
P
‘
7
/
Q
0
R
(
8
1
C
2
R
)
9
3
D
4
S
*
:
5
S
6
T
.
>
=
L
>
/
?
?
Q
@
g
+
;
7
F
8
U
,
<
9
G
:
V
=
;
J
<
W
IX User Instructions
15.1 Extended character sets
15 Appendix
Cyrillic character set
The following countries use the Cyrillic alphabet:
O
Bulgarian
O
Belarus
O
Macedonia
O
Russia
O
Serbia
O
Ukraine
The IX series scale software uses the extended character set
given in the Table below to print and display the Cyrillic
alphabet.
IX User Instructions
239
15 Appendix
15.1 Extended character sets
Icelandic character set
The IX series scale software uses the extended character set
given in the Table below to print and display the Icelandic
alphabet.
Note: Characters 92 to 173 are already supported by the
Roman IX fonts.
240
IX User Instructions
Index
IX User Instructions
Index
A
ADD key 38, 127
prepack 145
ADD key label 38
B
Barcode format
creating a barcode reference
162
defining the barcode format
161
Barcodes 149
barcode overflow 163
dry article 151, 154
for branded goods 151
for in-store goods 154
price embedded 152, 156
scanning 158
Battery backup 25
Bovine traceability 171
C
Carcass setup
carcass barcode 184
carcass format 182
counter carcass 185
custom barcode 185
receipt carcass 185
Carcass tracking 171
breed messages 180
category message 180
counter service 173
creating messages 179
cutting reference 180
data names 186
origin messages 179
pre-pack operation 174
programming carcass tables
179
slaughter reference 180
IX User Instructions
type messages 180
Cash drawer operations 124
float 117
no sale 124
paid out 117, 118
pick up 117
Clear key 26
Communications 205
Connections and switch positions
21
Customer display 17
D
Data tables
discount keys 47
discount rates 46
payment tables 47
tare weight (stored tare) 45
tax rate 45
verify labels 98
Dealing with network faults 211
switching a client to local
mode 212
Dedicated keys
’hot’ keys 77
ECR keys 80
generic keys 80
payment keys 80
standard keys 79
Display contrast 87
Displays
customer 17
vendor 18
E
Error messages 228
Euro
printer set-up 84
243
Index
F
Hand priced
non-weighed items 103
weighed goods 103
Help 227
error messages 228
if things go wrong 232
set-up mode 227
Home key 29
28
leaving manager mode 29
loyalty points 43
menus 29
navigating the menus 29
printing data reports 95
product groups 37
sales message 42
setting the date and time 36
sign on/off text 41
store name 41
Machine setup
display brightness 87
floating vendor mode 88
operating modes 88, 92
Point of Sale (PoS) 88
self service 90
self service machines 89
Management totals 189
Model range 17
I
N
Installation 20
handling 20
legal requirements 20
levelling 20
operator keyboard 26
solving problems 24
Network dump 214
Network map 209
network faults 211
Networks 205
compatibility 206
local mode 212
machine ID 208
network map 209
FIX key 111
retaining the PLU 111
retaining the unit price 111
Fixed weight key 109
Function keys 26
Fuse
replacing 22
type 22
H
L
Local mode 212
M
Machine programming
cooking time 43
creating and editing text 33
creating messages 41
date code 42
function security 57
getting into manager mode
244
O
Operator details
log on/off 56
operator name 53
operator PIN 54
security levels 54
trading mode 55
training mode 55
Overrideing prices 108
IX User Instructions
Index
P
PLUs 63, 66, 104
copy 74
customising menus 63
delete 73
display text 69
edit 66
net weights 71
non-weighed items 104
overriding prices 108
PLU texts 68
price multiple 70
product group 70
proportional tares 71
quick price change 65
sell by dates 70
tax reference 69
text 1 69
text 2 69
voiding a transaction 112
weighed goods 104
Power supply
external battery 25
mains 22
fuse 22
voltage selection 22
Pre-pack 131
multiple labels 141
returning labels 143
using tares 135
free 135
keyboard entered 138
proportional 139
stored 136
using the FIX key 131
Pre-pack PLU lock 133
Pre-packPLUs 133
nonweighed items 134
weighed goods 133
Printer 217
changing the roll 219
IX User Instructions
rewinding the paper 220
routine maintenance 222
Printer set-up
default operator 83
duplicate receipt 84
euro 84
label format 82
label type 82, 84
machine message 85
pre-pack 83
print immediate 83
print on request 83
talon 83
tare interlock 82
Printing data reports
listing the PLU file 97
Printing receipts
sales receipt 118
Product groups 70
Product traceability
carcass setup 182
data capture 177
Promotions
discount 53, 54, 55, 56
R
Receipt Mode
counter receipt 116
displaying the customer’s
change 118
displaying the the operator
subtotal 116
printing a receipt 116
Refunds 125
Returning products 114
S
Safety 13
warnings 13
Sales 26
245
Index
Sales discount 123
Sales keyboard 26
Security
manager functions 57
sales functions 57
Servicng customers
fixed weight key 109
Serving Customers
advancing the printer roll 102
Serving customers 101
euro prices 110
operator PIN 101
selecting label mode 101
selecting receipt mode 101
non clearing 189
operator 195
PLU 196, 197
security 199
transactions 202
Totals reports 190
V
Vendor display 18
Voids 112
Voltage selection 22
Z
Zero key 26
T
Tares 105
cumulative 105
free 105
keyboard entered 106
preset tare key 107
preset tare keys 140
Tax print key 118
Text editing
clearing text 35, 237
correcting text 34
deleting characters 34
displaying text 34
extended character sets 35,
237
inserting text 34
size of printed text 33
Totals
carcass 201
clearing 189
clearing totals 200
department 196
discount 198
grand 192
group 196
machine 193
246
IX User Instructions
Avery Berkel - a division of ITW Ltd.
Foundry Lane,
Smethwick, West Midlands,
England B66 2LP
Tel: +44 (0)870 903 2000
Fax: +44 (0)870 904 2223
Email: [email protected]
www.averyberkel.com

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