RESELLER MANUAL v1.3 Includes

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RESELLER MANUAL v1.3 Includes | Manualzz

RESELLER MANUAL

v1.3

Includes:

• How To: For Resellers

• Customer Needs Questionnaire

Appendix A:

Software Matrix Details

Appendix B:

Hardware Matrix Details

POS-X EZBuild How To: For Resellers

Choose Pre-Configured

EZBuild POS Bundle

+

Select Software (From the

EZBuild software list)

=

Complete POS System delivered to your front door

Choose your software:

POS software can vary in the features they offer. Choosing the correct software for your POS system is very important. Before choosing your software package, make sure you know some basic needs of your customer.

We highly recommend having your customer fill out the included Customer Needs Questionnaire.

Once you understand your customer’s needs, use the Software Matrix (Appendix A) to help decide which software package will work best. For best results, call the software company to confirm their software has the required features. Not sure where to start? Call POS-X directly at 1-800-790-8657, although we can not tell you what to buy, we have years of experience helping people make the right decision.

Find out About Support:

Training and/or support related to the software is provided directly by the software company. We highly recommend you speak with the software company prior to purchasing their software to ensure you are comfortable with their support ability.

Although we will install your software (through the ScanSource Custom Configuration Center) you still must purchase the software directly from the software company.

Choose your Hardware:

Have just one store location with fewer than three POS stations? Chances are you can use one of our pre-configured hardware kits. Just choose the kit that best fits your needs

Retail

XZS-RETAIL1: EZBuild Retail POS System, 1 Station

Restaurant

XZS-REST1: EZBuild Restaurant POS System, 1 Station

XZS-RETAIL2: EZBuild Retail POS System, 2 Station XZS-REST2: EZBuild Restaurant POS System, 2 Station

XZS-RETAIL3: EZBuild Retail POS System, 3 Station XZS-REST3: EZBuild Restaurant POS System, 3 Station

* See the Hardware Matrix (Appendix B) for a breakdown of what hardware is included in each hardware kit.

Custom Option:

Do you require more than three registers in one location, have multiple locations, require additional hardware such as a scale or kitchen display monitor, or just have questions on what kit is right for you? Let us help you! Call your ScanSource Representative or POS-X directly at 1-800-790-8657 and we will provide you with a list of recommended part numbers to complete your system.

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POS-X EZBuild How To: For Resellers

Place Your Order with ScanSource:

Once the hardware selection is complete, simply place your order with your ScanSource Representative. The

ScanSource Custom Configuration Center will pre-configure your system and perform a 24 hour burn-in-test to make sure everything is working properly! The completed, pre-configured system (hardware & software) will typically ship in 2-4 business days.

When ordering, please let your ScanSource Representative know what software program you are going to be using (remember software is purchased directly from the software company). You will not need to physically send the software to anyone as we keep copies on file of all software programs that are part of the EZBuild program.

After Receiving Your System:

After receiving your completed system from ScanSource, you will need to perform the following tasks.

1. Plug in the cables & turn on the computer: Basic instructions are included on how to properly plug in all the needed cables.

2. Activate your software: Each software has a different process to be registered or activated. If unsure on how to register your software please call or e-mail the software company directly.

3. Load inventory and/or menu items: Although the software is configured to work with all included POS-X hardware, setup such as inventory, pricing, menus, etc. still needs to be completed. Instructions for this can often be found in the software manual or quick start guide.

Still Having Issues?

Support is available! For any software related questions or training, please contact the software company directly.

For any hardware related issues or questions call ScanSource’s Technical Support, or call POS-X directly at 1-800-

790-8657

Other Important Notes:

If your customer is going to process credit cards through the POS System, a separate Payment Processing software may need to be purchased and loaded separately. Typically the merchant account provider and the software company can help with this process.

If on-site installation is required give us a call and we can pass along the contact information of some firms that can help

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Customer Needs Questionnaire

Instructions:

1. When selecting a POS system the most important thing is gathering as much information on the customer’s needs as possible. This will ensure a proper match of both software and hardware.

2. This questionnaire is designed to find out the basic needs of the customer and is not intended to be a complete list of a customers needs

.

Customer Needs Questionnaire

Business Type

(circle all that apply)

Restaurant (Dine In)

Retail Store

Restaurant (Fast Food)

Dry Cleaner

Salon Other:

Describe the types of products or services the business will provide:

Locations & Registers:

How many locations does the business have:

Number of Registers Per Location:

If more then one location is Data Sharing needed?

Is the store part of a franchise chain that needs to report sales figures daily?

Credit Card Processing:

Will credit cards be processed though the POS

System or a separate terminal?

What Merchant Service Provider are they using?

What Gateway does the Provider work with, if known?

Do they plan to have eCommerce/Online Ordering integration?

Yes No

Yes No

Yes No

Additional Hardware Needs:

(circle all that apply)

Deli Scale

Mobile Inventory Device

Kitchen Order Monitor System

In-Counter Scanner/Scale

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Customer Needs Questionnaire

Barcode Printing:

Will they need to print their own barcodes Yes No

Estimated number of barcodes per week:

Accounting Software Integration:

Does the POS System need to integrate with accounting software? Yes No

If yes, what accounting software:

If yes, is exporting daily sales totals ONLY sufficient? Yes No

Does the Customer require On-Site Installation? Yes No

Additional Features or Functionality Needed:

Reseller Use Only:

Reseller Contact Name:

Reseller Contact Phone:

Reseller Contact Email:

Please share this information with your software company to confirm their software has the required features. For an independent review, please fax to 360-738-3495 and a POS-X EZBuild specialist will contact you within one business day.

DISCLAIMER:

This questionnaire is for informational purposes only, designed soley as a tool to help a reseller decide which software and hardware to use in a complete POS System. POS-X takes no responsibility for information contained on this form, or results of decisions based upon it’s contents.

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Appendix A: POS-X EZBuild Software Matrix

Software Name

Aldelo Systems, Inc.

Blue Sky POS Express

Business Plus Accounting Restaurant Pro

Business Plus Accounting Restaurant Delivery

Business Plus Accounting Touch POS

CAP Retail Manager

Cash Register Express (CRE)

CleanSuite Software

EZ POS

Micro$ale

Perennial

POS Maid

Positive Retail Manager

ProphetLine, Inc.

Restaurant Maid

Restaurant Pro Express (RPE)

Retail Edge

Salon Maid

Dine In

X

X

X

X

X

X

VERTICALS

Fast

Food Retail Salon

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X*

X

Dry

Clean Multi-Store

X*

X

X*

X*

X*

X*

X*

X*

X*

X*

X*

X*

X*

X*

X*

X*

X*

X*

X*

GENERAL FEATURES

Loyalty &

Reward

Tracking

X

CREDIT CARD

PROCESSING

Quickbooks

Accounting

Integration

X eCommerce

Integration

X

PC

Charge Other

EDC

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

NETePAY

X-Charge

X-Charge

X-Charge

X-Charge

X-Charge

X-Charge

SUPPORT

24/7

Available

YES

YES

NO

NO

YES

NO

NO

YES

YES

YES

NO

NO

NO

YES

YES

YES

YES

NO

* Additional purchase or module may be required

Is there additional software you would like to see on this list? Have the software developer contact about joining the EZBuild program.

Appendix A is NOT an all-inclusive list of available features for each software program. Please consult the software company directly for any specific questions or details

Disclaimer: Not all software program features are of identical quality - please confirm with the software company the quality and extent of the features before choosing your software. All information contained above was provided by the software individual software companies. While POS-X believes the information to be accurate, we take no responsibility for the incorrect or misleading information. To confirm features and support options, please contact the appropriate software company directly. Software partners are subject to change at anytime

Appendix A:

POS-X EZBuild Software Details

Aldelo For Restaurants

Company: Aldelo Systems, Inc.

Website: www.aldelo.com

Contact: Nancy Brown, 209-338-5480, [email protected]

Dealer Support: Tech Department, 209-338-5481, [email protected]

End User Support: Tech Department, 209-338-5481, [email protected]

Software Description:

MSRP: Refer to price list

Dealer: Refer to price list

Aldelo For Restaurants Pro is a complete restaurant point of sale and store management software solution designed specifically for Table Service and Quick service restaurant operators. our solution is very affordable, feature rich and easy to use.

Features such as 100% touch point of sale, cashier and staff banking, local gift processing, house accounts, frequent buyer program, inventory and recipe control labor scheduling and time tracking, interactive guest paging, reservation and seating management, delivery driver tracking, QuickBooks integration, and much more all all standard features included at no additional cost.

Aldelo EDC is the next generation in integrated payment processing technology. Our POS solution is fully integrated to

Aldelo EDC to handle credit card and gift card processing via Broadband Internet Connection for speed and reliability.

Aldelo EDC is also Visa PABP Validated and PCI Compliant

Software Support:

Refer to Aldelo Support Contract Disclosure

Blue Sky POS Express

Company: Blue Sky POS

Website: www.blueskypos.com

Contact: David Conrad, 888-296-7055, [email protected]

Dealer Support: Help Desk, 888-296-7055, [email protected]

End User Support: Help Desk, 888-296-7055, [email protected]

Software Description:

MSRP: $375 per computer

Dealer: Quantity 1, $187, Quantity 5+ $150

Blue Sky POS

TM is an easy to use marketing driven point-of-sale system designed to incorporate key business functions into one seamless POS and back office solution including touch-screen, bar coding, payment processing, customer management, loyalty programs, cash drawer management, inventory control and more. Blue Sky POS arms independent retailers, chain stores and franchisers with the same marketing and customer facing tools that the big guys use but without the big price tag!

Software Features:

Simple touch screen user interface designed for quick checkout and line busting. Uniquely engineered to facilitate customer dialoging, customer data capture and customer recognition at the point of sale. Best practice marketing features including gift cards, zip capture, source/offer tracking and loyalty point accrual and redemption. Tight cash management features including cash balancing Easy excel-like administrative interface with multiple levels of user security management. Extensive web-based help ( http://www.blueskypos.com/help ) Inventory features including re-order, style/brand/color/size tracking and inventory adjustment tracking. Credit/Gift/Debit integration to all major processors using NETePAY. Multi-Location, Multi-Register.

Software Support:

30 days free support. After 30 days Standard Support and Per incident support plans available.

Standard Support includes software updates, unlimited email support, remote support and phone support from 8am to 6 pm PST Monday through Friday

Support Pricing Dealer: $62 if support provided by dealer; or $100 if Blue Sky POS provides support to Dealer’s end user.

Support Pricing MSRP: $125 per computer per year

Support from 6pm to 8am PST Monday through Friday, holidays and weekends is provided at $150 per incident. Credit card prepayment required.

Business Plus Accounting Restaurant Delivery

Company: Business Software Solutions

Website: www.businessoftware.com

Contact: Laura Sims, 801-336-3303, [email protected]

Dealer Support: Cindy McRae, 801-336-3303, [email protected]

End User Support: Tech Department, 801-336-3303, [email protected]

Software Description:

MSRP: Up to $1995 per station

Dealer: $70 for 1st station $400/additional station

Full featured restaurant point of sale software built on complete award winning accounting package. For table service, bars, delivery, pizza ect. Includes POS, Menu Management, Table Management, Reservations, Inventory, Security,

Reporting, Server Tip tracking, Integrated Credit Card Processing, Pizza Toppings, End of Day, Gift Card Processing,

Loyalty Programs, A/P, check writing, complete accounting & more.

Software Support:

Software requires $30/month support and licensing for use. Fee can be paid directly to BSS or can be paid by dealers. many dealers choose to mark up support and licensing fee, bill the customers, and pay the $30 fees to BSS on behalf of the customer.

In addition to the license for the software, support & license fee qualifies the customer for unlimited telephone support during regular business hours, and all updates and upgrades to the software.

After hours emergency support is available when our office is closed. Emergency support is $4 per minute, minimum $40

. per call. Rates are for dealers or end users

Business Plus Accounting Restaurant Professional

Company: Business Software Solutions

Website: www.businessoftware.com

Contact: Laura Sims, 801-336-3303, [email protected]

Dealer Support: Cindy McRae, 801-336-3303, [email protected]

End User Support: Tech Department, 801-336-3303, [email protected]

Software Description:

MSRP: Up to $1995 per station

Dealer: $70 for 1 st

station $400/additional station

Full feature restaurant point of sale software built on complete award winning accounting package. For table service, quick service, bars, ect. Includes POS, Menu Management table Management, Reservations, inventory, Security,

Reporting, Server Tip Tracking, Integrated Credit Card Processing, End of Day, Gift Card Processing, Loyalty Programs,

A/P, check writing, complete accounting & more.

Software Support:

Software requires $30/month support and licensing for use. Fee can be paid directly to BSS or can be paid by dealers. many dealers choose to mark up support and licensing fee, bill the customers, and pay the $30 fees to BSS on behalf of the customer.

In addition to the license for the software, support & license fee qualifies the customer for unlimited telephone support during regular business hours, and all updates and upgrades to the software.

After hours emergency support is available when our office is closed. Emergency support is $4 per minute, minimum $40 per call. Rates are for dealers or end users.

Business Plus Accounting Touch POS

Company: Business Software Solutions

Website: www.businessoftware.com

Contact: Laura Sims, 801-336-3303, [email protected]

Dealer Support: Cindy McRae, 801-336-3303, [email protected]

End User Support: Tech Department, 801-336-3303, [email protected]

Software Description:

MSRP: Up to $1995 per station

Dealer: $49.95 for 1st station $400/additional station

Full featured point of sale software built on complete award winning accounting package. For retail, c-stores, clothing, gift-shops, grocery stores. Includes POS Appointment Scheduling, Inventory, Security, Reporting, Cashier Tracking, integrated Credit Card Processing, End of Day, Gift Card Processing, A/P, check writing, complete accounting & more

Software Support:

Software requires $30/month support and licensing for use. Fee can be paid directly to BSS or can be paid by dealers. many dealers choose to mark up support and licensing fee, bill the customers, and pay the $30 fees to BSS on behalf of the customer.

In addition to the license for the software, support & license fee qualifies the customer for unlimited telephone support during regular business hours, and all updates and upgrades to the software.

After hours emergency support is available when our office is closed. Emergency support is $4 per minute, minimum $40

. per call. Rates are for dealers or end users

CAP Retail Manager

Company: CAP Software

Website: www.capretail.com

Contact: Will Atkinson, 817-560-8139 x 125 [email protected]

Dealer Support: Scott Owen, 817-560-7007, [email protected]

End User Support: Tech Department, 817-560-7007, [email protected]

Software Description:

MSRP: $2495

Dealer: $1250

CAP Retail Manager is a cutting edge, fully featured POS package this is simply faster and easier to use than the competition, yet it still provides all the features and functionality that retailers need, and more!

Software Support:

CAP supports its products free for 30 days after purchase, at which point customers can get a telephone and remote access support contract for $450 for 4 hours or 1 year. Dealer cost is $340

Cash Register Express

Company: PCAmerica

Website: www.pcamerica.com

Contact: Tony Scarpa, 800-722-6374 x 224 [email protected]

Dealer Support: Tech Department, 800-342-5729, [email protected]

End User Support: Tech Department, 800-342-5729, [email protected]

Software Description:

MSRP: $599

Dealer: $330 per license or 10 for $3000

Point of Sale Management System for Retail. Ideal For Independents or Chains. Simplicity and Software Functionality make setup and training very user friendly.

Software Support:

MSRP: $250 per station per year

Dealer: $170 per station per year

90 Days free Support 24/7/365

CleanSuite Software

Company: CleanSuite Software INC.

Website: www.cleansuite.com

Contact: Wayne Thomas, 403-264-4925 [email protected]

Dealer Support: Wayne Thomas, 403-264-4925 [email protected]

End User Support: Wayne Thomas, 403-264-4925 [email protected]

Software Description:

MSRP: $1495

Dealer: sliding scale based on sales

Dry Cleaner's Point-of-Sale

Software Support:

Support is 24/7 included for First year

After first year $30/call or $1 per min whichever is greater.

Free upgrades

EzPOS

Company: Systems West LLC

Website: www.systemswest.com

Contact: Leon Bodzin, 858-485-6592 [email protected]

Dealer Support: Chris Thaeler, 858-485-5494 [email protected]

End User Support: Chris Thaeler, 858-485-5494 [email protected]

Software Description:

MSRP: $395-$795

Dealer: $277-$557

EzPOS is an advanced Point-of-Sale system that is targeted at users with limited computer expertise. Its diverse features include automated reordering, accounts receivable, handheld data integration, coupon management, multi-store and - location setup, employee commission, and more. EzPOS especially shines in the reports it provides, which instantly simplify complex data.

Recurring service, resources, special skills require the addition of EZScheduler.

Software Support:

MSRP: $18+

Dealer: $16+

30 days of support is included with purchase of the product. After 30 days, users are encouraged to subscribe to

EZAccess Service to receive support and updates

Micro$ale

Company: KIS Software Inc.

Website: www.microsale-pos.com

Contact: Any, 813-681-1875 [email protected]

Dealer Support: Any, 813-681-1875 [email protected]

End User Support: Any, 813-681-1875 [email protected]

Software Description:

MSRP: $1000 first terminal, additional terminals $800 each

Dealer: $500 first terminal, additional terminals $400 each

Hospitality Point of Sale

Software Support:

Dealer- Unlimited support

MSRP- Support by the dealer

Perennial

Company: Systems West LLC

Website: www.systemswest.com

Contact: Leon Bodzin, 858-485-6592 [email protected]

Dealer Support: Chris Thaeler, 858-485-5494 [email protected]

End User Support: Chris Thaeler, 858-485-5494 [email protected]

Software Description:

MSRP: $99-$399

Dealer: $59-$239

Perennial is a simple, lightweight Point-of-Sale solution that is both affordable and easy to use. It features full inventory and customer management, and its reporting features allow users to comprehend their data with ease. The software comes standard with features like inventory photos, employee timeclock, and barcode

printing

Software Support:

MSRP: $18+

Dealer: $16+

30 days of support is included with purchase of the product. After 30 days, users are encouraged to subscribe to

EZAccess Service to receive support and updates

POS Maid

Company: Alexandria Computers LLC.

Website: www.alexandriacomputers.com

Contact: All Employees, N/A [email protected]

Dealer Support: All Employees, N/A [email protected]

End User Support: All Employees, N/A [email protected]

Software Description:

MSRP: N/A

Dealer: http://www.alexandriacomputers.com/resellers_pos_maid.asp

Username: acreseller Password: maid

Point of Sale & Credit Card Processing Software for your Business. POS Maid is highly recommended for general merchandise retail stores, such as: Dollar store, Grocery store, Bakery, Auto/ Car Sales, Clothing Store, Vitamin Store, Pet store, Sporting goods store, Electronics store, Computer store, Cell phone dealer, Toy store, Coffee shop, Newspaper /

Magazine stand, Gift / souvenir store, Gift shop and Book store.

Software Support:

We offer three types of help manuals/guides for our software....

A quick reference manual that helps with installation and some common problems(that you will get in the mail if you purchase a shipped software version, but it is also located on our web page and downloaded from there.

Video Tutorials(that you will get in the mail if you purchase a shipped software version, but it is also located on our web server page and downloaded from there).

An extensive digital help manual or online-help that can be accessed through the help menu within our software or directly on our web page from the support menu.

In addition to all of the above we offer lifetime, Free of charge and unlimited e-mail support, to all of our customers, that are in good standing with our company.

Positive Retail Manager

Company: Positive Software Company

Website: www.gopositive.com

Contact: Wayne Heaton, 509-371-0600 x 207 [email protected]

Dealer Support: Shasta Grimes, 866-368-2266 [email protected]

End User Support: Shasta Grimes, 866-368-2266 [email protected]

Software Description:

MSRP: $1699+

Dealer: $880+

Positiver Retail Manager is a sophisticated yet intuitive Point of Sale program built around Microsoft's SQL, a robust and scalable database. A myriad of features, such as section manager, make PRM one of the most powerful and flexible POS solutions available for small to medium size retail and service businesses

Software Support:

PRM includes 3 months of end-user support. Standard support is available from 7am to 5 pm Pacific

After hours support is available for an additional Fee

Additional support is available:

3 Month : $299 6 Month : $499 12 Month : $899

ProphetLine

Company: ProphetLine Inc.

Website: www.prophetline.com

Contact: Robert Brown, 800-875-6592 [email protected]

Dealer Support: Greg Emery, 479-452-9115 [email protected]

End User Support: Greg Emery, 479-452-9115 [email protected]

Software Description:

MSRP: $995 not including accounting and remote communications

Dealer: Agent receives 20% of software, support and training

ProphetLine is the POS/Premium Merchandising Software with easy to understand department/class and vendor comparatives and built in open-to-buy planning. ProphetLine specializes in providing small specialty retailers with high quality, inexpensive software that enables them to compete and beat larger retailers. ProphetLine is truly a high performance all-in-one retail solution that makes technology simple, including point of sale, small business financials, inventory, e-commerce and customer marketing in one all-inclusive package. ProphetLine was the World's first specialty retail Windows application and the winner of four Microsoft Retail Development of the year Awards.

Software Support:

End-User has 120 days free support, upgrades and updates. After the 120 days, they can purchase support package for

$995 a year with unlimited support calls, upgrades and updates. ProphetLine has no hidden costs, with only the accounting, additional terminals on the network and remote communications being add-ons. Dealer agent receives 20% of software, support and training on the initial sale. They obviously receive 100% of the hardware and services revenue.

ProphetLine does all support and training.

Restaurant Maid

Company: Alexandria Computers LLC.

Website: www.alexandriacomputers.com

Contact: All Employees, N/A [email protected]

Dealer Support: All Employees, N/A [email protected]

End User Support: All Employees, N/A [email protected]

Software Description:

MSRP: N/A

Dealer: http://www.alexandriacomputers.com/resellers_pos_maid.asp

Username: acreseller Password: maid

Point of Sale & Credit Card Processing Software for your restaurant. Restaurant Maid is highly recommended for general type Restaurant and/or a Bar, Sandwich Shop, Pizzeria, Steak House, Cafe Shop, Deli, Buffet, Catering business,

Doughnut or Pastry Shop and Hotel restaurant and Kitchen

Software Support:

We offer three types of help manuals/guides for our software....

A quick reference manual that helps with installation and some common problems(that you will get in the mail if you purchase a shipped software version, but it is also located on our web page and downloaded from there.

Video Tutorials(that you will get in the mail if you purchase a shipped software version, but it is also located on our web server page and downloaded from there).

An extensive digital help manual or online-help that can be accessed through the help menu within our software or directly on our web page from the support menu.

In addition to all of the above we offer lifetime, Free of charge and unlimited e-mail support, to all of our customers, that are in good standing with our company.

Restaurant Pro Express

Company: PCAmerica

Website: www.pcamerica.com

Contact: Tony Scarpa, 800-722-6374 x 224 [email protected]

Dealer Support: Tech Department, 800-342-5729, [email protected]

End User Support: Tech Department, 800-342-5729, [email protected]

Software Description:

MSRP: $599

Dealer: $330 per license or 10 for $3000

Point of Sale Management System for Restaurants. Ideal For Independents or Chains. Simplicity and Software

Functionality make setup and training very user friendly.

Software Support:

MSRP: $250 per station per year

Dealer: $170 per station per year

90 Days free Support 24/7/365

Retail Edge

Company: High Meadow Business Solutions

Website: www.highmeadow.com

Contact: Bill Breed, 802-362-2296 x 112 [email protected]

Dealer Support: Rudi Mackugler, 802-362-2296 x 113 [email protected]

End User Support: Rudi Mackugler, 802-362-2296 x 113 [email protected]

Software Description:

MSRP: $450

Dealer: $315

Retail Edge is designed for small to mid size, single and multi-location business. Its easy to learn and use, easy to install, and works well in most retail environments.

Please visit www.retailedge.com/re_supportpricing.php

Software Support:

New purchase comes with 90 days free technical support during regular office hours.

Other support plans are available.

Please visit www.retailedge.com/re_supportpricing.php

Salon Maid

Company: Alexandria Computers LLC.

Website: www.alexandriacomputers.com

Contact: All Employees, N/A [email protected]

Dealer Support: All Employees, N/A [email protected]

End User Support: All Employees, N/A [email protected]

Software Description:

MSRP: N/A

Dealer: http://www.alexandriacomputers.com/resellers_pos_maid.asp

Username: acreseller Password: maid

Point of Sale & Credit Card Processing Software for your Salon. Salon Maid is highly recommended for all general salons such as: Hair Salon, Nail Salon, Spa, Tanning Salon, Massage Therapy Spa, Manicure, Pedicure, Makeup Studio and more

Software Support:

We offer three types of help manuals/guides for our software....

A quick reference manual that helps with installation and some common problems(that you will get in the mail if you purchase a shipped software version, but it is also located on our web page and downloaded from there.

Video Tutorials(that you will get in the mail if you purchase a shipped software version, but it is also located on our web server page and downloaded from there).

An extensive digital help manual or online-help that can be accessed through the help menu within our software or directly on our web page from the support menu.

In addition to all of the above we offer lifetime, Free of charge and unlimited e-mail support, to all of our customers, that are in good standing with our company.

Appendix B:

POS-X EZBuild Hardware Matrix

Restaurant Hardware Matrix

PART # DESCRIPTION

XPC500-P

XC19ZBS

XC-EPC

XR510P

XR210AE

XM130U

XLZ-KBFULL

XLZ-MOUSE

XPC500 15” TOUCHPC CEL2.8GHZ, 512MB, 80GB, XPPRO

19” CASH DRAWER STAINLESS FACE BLACK BODY

CASH DRAWER INTERFACE CABLE

XR510 THERMAL RECEIPT PRINTER, AUTOCUT, PAR+CABLE, BLK

XR210 IMPACT RECEIPT PRINTER,AUTOCUT,ETHER+CABLE,BLK

INTEGRATED MSR, TRACK123, USB

FULL KEYBOARD, PS2 CABLE BLACK

MOUSE, OPTICAL, USB/PS2 CABLE

SRG-750

NET-D05P

UTP-1400-50K

UTP-1400-99K

CYBERPOWER TM 7 OUTLET 1250 JOULES SURGE STRIP

5 Port Network Switch

50’ Network Patch Cable

100’ Network Patch Cable

SIG-POSXIMAGE POS SOFTWARE INSTALLATION/CONFIGURATION

1 Station

2 Stations

3 Stations

2

Retail Hardware Matrix

PART NUMBER

XPC500-P

XC19ZBS

XC-EPC

XR510P

DESCRIPTION

XPC500 15” TOUCHPC CEL2.8GHZ, 512MB, 80GB, XPPRO

19” CASH DRAWER STAINLESS FACE BLACK BODY

CASH DRAWER INTERFACE CABLE

XR510 THERMAL RECEIPT PRINTER, AUTOCUT, PAR+CABLE, BLK

XI3000U

XI3000-STAND

XP2200S

XM130U

XI3000 PERFORMANCE SCANNER USB CABLE, CRADLE

AUTOSENSE HANDS FREE STAND FOR XI3000 SERIES

INTEGRATED CUSTOMER DISPLAY RS232

INTEGRATED MSR, TRACK123, USB

XLZ-KBMINI

XLZ-MOUSE

SRG-750

NET-D05P

UTP-1400-50K

MINI KEYBOARD, USB/PS2 CABLE BLACK

MOUSE, OPTICAL, USB/PS2 CABLE

CYBERPOWER TM 7 OUTLET 1250 JOULES SURGE STRIP

5 Port Network Switch

50’ Network Patch Cable

SIG-POSXIMAGE POS SOFTWARE INSTALLATION/CONFIGURATION

1 Station

2 Stations

3 Stations

2

*

Software not included must be purchased separately.

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