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HD CCTV DVR
QUICK START
1080P Video Recording
436Z
Please read instructions thoroughly before operation and retain it for future reference.
For the actual display & operation, please refer to your DVR in hand.
Complete user manual download: www.surveillance-download.com/user/t204.swf
t204_g1004_t208_g1008_1007_1006_t216_g1016_quick_V1.4
IMPORTANT SAFEGUARD
CAUTION
RISK OF ELECTRIC SHOCK
CAUTION:
To reduce the risk of electric shock, do not expose this apparatus to rain or moisture. Only operate this apparatus from the type of power source indicated on the label. The company shall not be liable for any damages arising out of any improper use, even if we have been advised of the possibility of such damages.
The lightning flash with arrowhead symbol, within an equilateral triangle, is intended to alert the user to the presence of uninsulated “dangerous voltage” within the product’s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons.
This exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.
All lead-free products offered by the company comply with the requirements of the European law on the Restriction of Hazardous
Substances (RoHS) directive, which means our manufacture processes and products are strictly “lead-free” and without the hazardous substances cited in the directive.
The crossed-out wheeled bin mark symbolizes that within the European Union the product must be collected separately at the product end-of-life. This applies to your product and any peripherals marked with this symbol. Do not dispose of these products as unsorted municipal waste. Contact your local dealer for procedures for recycling this equipment.
This apparatus is manufactured to comply with the radio interference requirements.
Federal Communications Commission Interference Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense.
Trademark Acknowledgements
(EagleEyes)
- The trademark application is filed and under process in the U.S. and other countries. iPhone®, iPad® and iOS® are the registered trademark of Apple Inc., and Apple holds the intelligential property rights to the iPhone, iPad and iOS content.
Microsoft®, Windows®, Internet Explorer®, Google Chrome™ & QuickTime® mentioned in this document are the registered trademarks of their respective holders.
Disclaimer
The information in this manual was current when released. We reserve the right to revise or remove any content in this manual at any time. We do not warrant or assume any legal liability or responsibility for the accuracy, completeness, or usefulness of this manual. For the actual display
& operation, please refer to your DVR in hand. The content of this manual is subject to change without notice.
Grounding
This is a Safety Class 1 Product (provided with a protective earthing ground incorporated in the power cord). The mains plug shall only be inserted in a socket outlet provided with a protective earth contact. Any interruption of the protective conductor inside or outside of the instrument is likely to make the instrument dangerous. Intentional interruption is prohibited.
Water & Moisture
Do not expose this product to dripping or splashing and that no objects filled with liquids, such as vases, shall be placed on the product.
MPEG4 Licensing
THIS PRODUCT IS LICENSED UNDER THE MPEG-4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND
NON-COMMERCIAL USE OF A CONSUMER FOR (i) ENCODING VIDEO IN COMPLIANCE WITH THE MPEG-4 VISUAL STANDARD
(“MPEG-4 VIDEO”) AND/OR (ii) DECODING MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND
NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE MPEG-4
VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION INCLUDING THAT
RELATING TO PROMOTIONAL INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE
HTTP://WWW.MPEGLA.COM.
GPL Licensing
This product contains codes which are developed by Third-Party-Companies and which are subject to the GNU General
Public License (“GPL”) or the GNU Lesser Public License (“LGPL”).
The GPL Code used in this product is released without warranty and is subject to the copyright of the corresponding author.
Further source codes which are subject to the GPL-licenses are available upon request.
We are pleased to provide our modifications to the Linux Kernel, as well as a few new commands, and some tools to get you into the code. The codes are provided on the FTP site, and please download them from the following site or you can refer to your distributor: http://download.dvrtw.com.tw/GPL/DVR/GM8210/linux-3.3-fa.tgz
TABLE OF CONTENTS
1. CONNECTION................................................................................................................................. 1
1.1 SATA Hard Disk Installation....................................................................................................................................1
1.2 Camera Connection ...............................................................................................................................................3
1.2.1 Normal / Motorized Lens Camera ..................................................................................................................3
1.2.2 Speed Dome Camera ....................................................................................................................................4
1.3 External Device Connection...................................................................................................................................5
1.4 DVR Power On ......................................................................................................................................................5
2. FOR INITIAL USE............................................................................................................................ 7
2.1 Setup Wizard .........................................................................................................................................................7
2.2 Clear Hard Disk......................................................................................................................................................9
2.3 Change User Name and Password......................................................................................................................10
3. USER INTERFACE........................................................................................................................ 11
3.1 DVR Access .........................................................................................................................................................11
3.2 Live Page .............................................................................................................................................................11
3.1.1 DVR Status ..................................................................................................................................................11
3.1.2 Channel Status ............................................................................................................................................12
3.1.3 Record-related Icons ...................................................................................................................................12
3.3 Quick Menu Bar ...................................................................................................................................................12
3.4 Main Menu ...........................................................................................................................................................13
4. HARDWARE OVERVIEW.............................................................................................................. 15
4.1 Package Content .................................................................................................................................................15
4.2 Front Panel ..........................................................................................................................................................15
4.3 Rear Panel ...........................................................................................................................................................16
5. FREQUENTLY-USED FUNCTIONS .............................................................................................. 19
5.1 Key Lock / Unlock ................................................................................................................................................19
5.2 User Level Creation .............................................................................................................................................19
5.3 PTZ Control..........................................................................................................................................................20
5.4 Playback ..............................................................................................................................................................22
5.4.1 Playback Control..........................................................................................................................................22
5.4.2 Event Search ...............................................................................................................................................22
5.4.3 Audio Playback ............................................................................................................................................23
5.5 Video Backup.......................................................................................................................................................23
5.6 Video Playback on PC (.dv5) ...............................................................................................................................24
5.6.1 Convert the file format to AVI .......................................................................................................................24
5.7 Digital Zoom.........................................................................................................................................................24
6. REMOTE OPERATION.................................................................................................................. 25
6.1 Web Browser .......................................................................................................................................................25
6.1.1 IVS Statistics................................................................................................................................................27
6.1.2 PTZ Panel....................................................................................................................................................28
6.2 Mobile Devices.....................................................................................................................................................29
6.2.1 Prerequisites................................................................................................................................................29
6.2.2 Where to download......................................................................................................................................29
6.2.3 Manual Setup ..............................................................................................................................................29
APPENDIX 1 PUSH VIDEO CONFIGURATION ............................................................................... 31
A1.1 Alarm Sensor Connection ..................................................................................................................................31
A1.2 Configuration .....................................................................................................................................................32
APPENDIX 2 SET PUSH VIDEO....................................................................................................... 33
A2.1 Prerequisite .......................................................................................................................................................33
A2.2 Enable Push Video ............................................................................................................................................34
A3.2.1 From iOS Mobile Device (iPhone / iPad)...................................................................................................34
A2.2.2 From Android Mobile Device .....................................................................................................................35
APPENDIX 3 COMPATIBLE USB FLASH DRIVE LIST ................................................................... 36
APPENDIX 4 COMPATIBLE SATA HDD LIST.................................................................................. 37
APPENDIX 5 MAIN MENU STRUCTURE......................................................................................... 38
APPENDIX 6 EAZY NETWORKING ................................................................................................. 40
A6.1 Via EagleEyes on iOS / Android Device .......................................................................................................40
A6.2 Via Internet Explorer on PC / Laptop............................................................................................................45
A7.3 Cloud Icons ..................................................................................................................................................49
CONNECTION AND SETUP
1. CONNECTION
Before the DVR is powered on, make sure you have installed a hard disk, connected at least one camera and a
HDMI monitor. For details, please refer to the following sections.
Note:
The DVR is designed to automatically detect the video system of the connected cameras (NTSC or
PAL). To make sure the system detection is correct, please check if the cameras are connected to the DVR and power-supplied before the DVR is powered on.
1.1 SATA Hard Disk Installation
At least a hard disk is necessary for the recorder to save video footage, and firmware upgrade might be failed if there’s no hard disk installed in this recorder.
Either of the following two types of hard disk installation is applicable for your DVR model. Please check the instructions below to see which installation method is the right one for your DVR to install a hard disk.
Type 1
Note:
Here takes an 8CH model as an example of how to connect a hard disk to your device. To know how many hard disks could be installed, please refer to the specifications of your device.
Step1: Remove the top cover, and find the hard disk connector and bracket in the device.
CR2032
Hard Disk
Connector
Bracket
Step2: Get a compatible hard disk. With the PCB side facing down, insert the hard disk to one of the hard disk connector.
Note:
To use a green hard disk, use
ONLY
the hard disk designed especially for surveillance to ensure the device works properly.
1
CONNECTION AND SETUP
CR2032
Hard Disk
Step3: Fasten the hard disk to the bracket by securing the screw on the bracket.
CR2032
Hard Disk
Step4: Replace the top cover and fasten the screws you loosened in Step1.
Type 2
Note:
Here takes an 8CH model as an example of how to connect a hard disk to your device. To know how many hard disks could be installed, please refer to the specifications of your device.
Step1: Remove the top cover, and find where to install a hard disk.
CR2032
Screw hole for fastening hard disk
2
CONNECTION AND SETUP
Step2: Get a compatible hard disk. With the PCB side facing down, find the screw holes on the DVR base, and place the hard disk in the DVR.
Note:
To use a green hard disk, use
ONLY
the hard disk designed especially for surveillance to ensure the device works properly.
Screw hole
Screw hole
Step3: Align the screw holes on the DVR base and the hard disk. Then, fasten the hard disk o the DVR base with the supplied screws from the bottom side of the DVR.
Step4: Connect the data bus and power cable for the hard disk.
CR2032
Step5: Replace the top cover and fasten the screws you loosened in Step1.
1.2 Camera Connection
Install the camera on the wall or ceiling based on your installation environment and camera type. For installation details, please refer to the user manual of your camera.
1.2.1 Normal / Motorized Lens Camera
1) Connecting to DVR video input
Connect the camera video output to the DVR video input port with a coaxial cable or RCA cable with a BNC connector.
2) Connecting to DVR audio input (Optional)
Connect the camera audio output to the DVR audio input port with a RCA cable.
3
CONNECTION AND SETUP
3) Connecting to power
Connect the camera with indicated power supply and make sure it’s power-supplied.
1.2.2 Speed Dome Camera
The following description is taking our brand’s speed dome camera as an example.
Note:
The RS485 wiring is not needed when your DVR and speed dome camera are both our HD CCTV series. If yes, please go to
STEP 5
directly for PTZ camera setting.
Note:
Speed dome camera connection for non-HD CCTV series is available only for selected DVR models.
STEP 1: Get a RJ11 cable with the proper length to your connection.
Different RJ11 connector may have different wire layout, so the connection might be different. If you cannot control the DVR after connection, please reverse the RJ11 cable connection with the DVR.
STEP 2: Remove one end of the insulating coating of the RJ11 cable.
Remove one end of the insulating coating of the RJ11 cable to find the RS485-A and the RS485-B wires, and remove the insulating coating to reveal the naked wires for further connection.
STEP 3: Twist the RS485-A and RS485-B wires of the RJ11 cable and the speed dome camera together.
Twist the RS485-A (red) and RS485-B (green) wires of the RJ11 cable to the RS485-A (brown) and
RS485-B (orange) wires of the speed dome camera. To protect the naked wires, use the insulation tape to cover on the twisted wires.
STEP 4: Connect the other end of the RJ11 cable to DVR.
Solder the RS485-A (red) and RS485-B (green) wires of the RJ11 cable to the corresponding pins on the
DVR rear panel.
STEP 5: Set the camera at the DVR side.
Right click to show the main menu in the live view, and go to “ ” (ADVANCED CONFIG)
“DEVICES” to set the camera. a) Select the device to “PTZ”. b) Set the ID to the value the same as the one set in the camera. The default ID of the camera is 000. c) Select the protocol to “NORMAL”. d) Set the baud rate to the value the same as the one set in the camera. The default baud rate of the camera is 2400.
ADVANCED CONFIG
DETECTION
CH1
RECORD
DEVICES
DCCS
IVS
NOTIFY
EXIT
4
CONNECTION AND SETUP
1.3 External Device Connection
Some DVR models support external device connection with RS485 and alarm I/O ports, allowing users to connect control devices such as a keyboard controller, or connect alarm devices such as a magnetic contact or buzzer.
Check the user manual of your external device to know which pin(s) should be used, and connect it to the corresponding pins on the DVR rear panel.
1.4 DVR Power On
This device should be operated only with the type of power source indicated on the manufacturer’s label. Connect the indicated AC power cord to the power adapter, and plug into an electrical outlet.
If your device has a power switch on the rear panel, turn it to “
—
“. The power LED will be on. If your device doesn’t have a power switch on its rear panel, the power is on once the power source is connected.
Note:
Before the DVR is powered on, make sure (1) the cameras are connected and power-supplied for the detection of the camera video system to be correct, and (2) a HDMI monitor is connected to the DVR for correct video output detection.
Note:
To ensure that your DVR works constantly and properly, it's recommended to use an UPS,
Uninterruptible Power Supply (Optional), for continuously operation.
5
CONNECTION AND SETUP
6
FOR INITIAL USE
2. FOR INITIAL USE
For the first time to power on this device, you might be prompted to:
Go through the setup wizard
Clear hard disk
Change default user name and password
2.1 Setup Wizard
The setup wizard is prompted to guide you finishing the most common settings you might need to do.
Note:
It’s okay to skip the wizard. You can configure the following settings later in their respective menus.
SETUP WIZARD
ENGLISH
WELCOME TO THE SETUP WIZARD.
PLEASE FOLLOW THE WIZARD TO FINISH BASIC CONFIGURATIONS.
SKIP EaZy NEXT
Choose “EaZy” (EaZy Networking) to directly go to the EaZy Networking setting page, and refer to “APPENDIX 6
EAZY NETWORKING” at page 40 for details.
Note:
To configure network setup by using EaZy Networking later, please go to ”QUICK START”
”EaZy”.
Or select “NEXT” to go to the next step.
SETUP WIZARD
SKIP
PLEASE INPUT THIS MACHINE NAME
PREV NEXT
Name the device. If you don’t want to name the device, just skip to the next step.
Note:
To name the device later, please go to ”SYSTEM”
”SYSTEM INFO”.
SETUP WIZARD
USER NAME office_hd
PASSWORD office145
CONFIRM PASSWORD office145
PLEASE INPUT THE ADMINISTRATOR’S USER NAME AND PASSWORD.
SKIP PREV NEXT
Change the default user name and password. If you don’t change the user name and password here, you’re not able to go to the next step. This step is compulsory.
Note:
To change or edit user name and passwords, please go to “SYSTEM”
“ACCOUNT”.
7
FOR INITIAL USE
SETUP WIZARD
DATE 2015/MAR/05
TIME 14:33:46
GMT GMT+08:00
SKIP PREV NEXT
Set the date and time.
If you don’t want to set the date and time now, just skip to the next step. However, it’s necessary to keep the date and time right to ensure the accuracy of the recorded data.
Note:
To set the date and time later, please go to “QUICK START”
“TIME SETUP” When the date and time are changed, you’ll be prompted to clear the hard disk(s). Select “YES” to erase the previous recorded data, or there might be data disorder and you wouldn’t find the footage you need.
SETUP WIZARD
NTP SERVER
SYNC PERIOD
Pool.ntp.org
OFF
SKIP PREV NEXT
Configure if you want to connect this device to an NTP server to get the right time online.
Note:
To set the date and time later, please go to “QUICK START”
“TIME SETUP”.
SETUP WIZARD
NETWORK TYPE STATIC
IP 192.168.1.10
GATEWAY 192.168.1.1
NETMASK 255.255.255.0
PRIMARY DNS
SECONDARY DNS
8.8.8.8
168.95.1.1
PORT 80
SKIP PREV NEXT
Configure network setup by using the traditional method. For details, please download www.surveillance-download.com/user/network_setup/network_setup_recorder.pdf
.
Note:
To configure network setup by using the traditional method later, please go to “ADVANCED
CONFIG”
“NETWORK”.
SETUP WIZARD
SMTP SERVER Smtp.gmail.com
PORT 465
MAIL FROM
SSL ENCRYPTION
VERIFY PASSWORD
USER NAME
PASSWORD [email protected]
ON
●●●●●●
SKIP PREV NEXT
Configure event notifications by email.
Note:
To configure email notifications later, please go to “ADVANCED CONFIG”
“NETWORK” ->
“EMAIL”.
8
FOR INITIAL USE
SETUP WIZARD
DDNS ON
SYSTEM NAME Eagleeyes
HOST NAME MAC000E533A3D
CURRENT HOST ADDRESS
MAC000E533A3D4A.ddns.eagleeyes.tw
SKIP PREV NEXT
Enable DDNS if needed. For details, please download www.surveillance-download.com/user/network_setup/network_setup_recorder.pdf
.
Note:
To enable the DDNS later, please go to “ADVANCED CONFIG”
“NETWORK”
“DDNS”.
2.2 Clear Hard Disk
When this device is powered on, hard disk detection will be on, and you’ll be prompted to clear the hard disk(s):
CLEAR HDD
CLEAR HDD HDD0
YES NO
Please choose “YES” to clear the connected hard disk(s), or this device will not detect hard disks properly for video recording.
It might take some time to clear the connected hard disk(s). When it’s done, you’ll see the remaining hard disk capacity on the top right corner of the screen.
Note:
It’s necessary to clear hard disks in order to format the connected disks to the right format to save video data. The format used for this device can
NOT
be read directly on a PC. Please do not install the hard disk directly to a PC and try to copy the video data saved in the hard disk. The video data might be impaired.
To change later, right click to show the main menu, and select (SYSTEM) “SYSTEM INFO” “CLEAR
HDD”. The DVR will reboot when hard disk data are cleared.
SYSTEM
ACCOUNT
TOOLS
SYSTEM INFO
BACKUP DATA
BACKUP LOG
REGULAR REPORT
R.E.T.R
AUTO KEY LOCK(S)
DEVICE TITLE
VERSION
EXIT
2400
000
5
NEVER
HDD-0
SUBMIT
000
OFFICE
RS485
NTSC
1019-1008-1010-1010
9
FOR INITIAL USE
2.3 Change User Name and Password
It’s highly recommended to change the user name and password of this device to keep your account safe.
Otherwise, any person could access this device if he knows the default user name and password.
If you didn’t go through the setting wizard at the first place, you’ll be prompted to change the user name and password:
WARNING
PLEASE BE ADVISED TO MODIFY THE
DEFAULT ACCOUNT TO ENSURE YOUR
INFORMATION SECUIRTY.
MODIFY
O
REMIND ME LATER
O
DON’T REMIND ME ANYMORE
CONFIRM
Choose “MODIFY” to start the change immediately.
To change later, right click to show the main menu, and select (SYSTEM) “ACCOUNT” to change the default user name and password of SUPERVISOR.
SYSTEM
ACCOUNT
TOOLS
SYSTEM INFO
BACKUP DATA
BACKUP LOG
REGULAR REPORT
EXIT
USER NAME
admin
LEVEL
SUPERVISOR
ADD EDIT DEL
10
USER INTERFACE
3. USER INTERFACE
3.1 DVR Access
Connect your USB mouse to one of the USB ports on the DVR front panel, and check if there’s a mouse icon ( ) on the screen, indicating the USB mouse is detected properly.
Move your mouse to enter the DVR password with the password keypad. The default user name and password are both “
admin
”. The status will be changed from (key lock) to (unlock).
Note:
You may configure four different user levels to have different access privileges in “SYSTEM”
“ACCOUNT”. For details, please refer to “5.2 User Level Creation” at page 19.
Password Input
3.2 Live Page
3.1.1 DVR Status
Note:
Certain icons are for selected models only.
Key lock
Overwrite on
Internet disconnected
Local connection
USB flash drive / device connected
IVS on
Timer record on
PTZ mode on
Sequence mode on
Key unlock
Overwrite off
Internet connected
USB mouse connected
No USB device connected
Timer record off
PTZ mode off
Sequence mode off
11
USER INTERFACE
3.1.2 Channel Status
Note:
Certain icons are for selected models only.
Live audio on
Recording
Audio off
PTZ control
PIR event
Virtual fence event
Audio playback on
Motion event
One way pass event
Audio playback off
Alarm event
Scene Change event
3.1.3 Record-related Icons
1) Manual Recording
By defaults, manual recording is on ( ) when the DVR is powered on and a hard disk is installed.
2) Event Recording
The event icons, / / / / / , show on the channel status bar when their respective events occur and the related record function is on.
3) Timer Recording
When timer recording is on, you will see “ ” on the screen.
4) HDD Overwritten
Be defaults, the HDD overwritten function is set to ON, and “ ” will be shown on the screen.
Note:
To disable this function, right click to display the main menu in the live view, and go to “ ”
(ADVANCED CONFIG.)
“RECORD”
“OVERWRITE”.
3.3 Quick Menu Bar
Move to the arrow mark to extend the quick menu bar and show the five functions as follows:
Quick Menu: Open
Click to show the channel switch panel and select the channel you want.
Click to display the playback control panel, and click to play the latest recorded video clip, or click to enter the search list.
Switch to the channel you want first, and click to enter the zoom-in mode. In this mode, click and drag the red frame on the bottom left of the screen to move to the place you want to see. To exit this mode, click
.
Click to show the power off panel to either halt or reboot the system.
12
USER INTERFACE
3.4 Main Menu
Right-click anywhere on the screen to show the main menu as follows, and right-click again to exit.
Main Menu
QUICK START
Click to set the status display, image settings, and date & time.
SYSTEM
EVENT INFORMATION
ADVANCED CONFIG
SCHEDULE SETTING
* For selected models only
Click to set the system configurations.
Click to enter the event search menu.
Click to set CAMERA, DETECTION, ALERT,
NETWORK, DISPLAY, RECORD, DEVICES*,
DCCS, IVS* and NOTIFY*.
Click to set timer for record, motion detection, alarm (in and out)*, Push Video*, and buzzer.
13
USER INTERFACE
14
HARDWARE OVERVIEW
4. HARDWARE OVERVIEW
Note:
The functions on the front panel and rear panel may vary, depending on the model you have.
4.1 Package Content
Standard Package
DVR
Adapter & power cord
Optional Accessories
I/O terminal block
USB Mouse
4.2 Front Panel
HDD screws
Quick Start
IR Remote Controller
DVR is powered on.
The hard disk is reading or recording.
An alarm is triggered.
(For selected models only)
Timer recording is on.
(For selected models only)
Under playback status.
(For selected models only)
2) CH1 ~ 16 / 1 ~ 8 / 1 ~ 4
Press the channel number buttons to select the channel to display.
3)
Press to show the 4 channel display mode.
4) SEQ
Press to display each channel in full screen one by one starting from CH1. When the last channel is displayed, it will repeat from CH1 again. To exit this mode, press “SEQ” again.
5) SLOW
In the playback mode, press to show slow playback.
6) ZOOM
Press to enlarge the picture of selected channel in the FRAME or FIELD recording mode.
7) PLAY
Press to playback the latest recorded data.
8) LIST (Event List Search)
Press to quickly search the recorded files by event types, or select FULL to show all the event logs.
To quickly search the time you want, select “QUICK SEARCH”. For details, please refer to “5.4.2 Event Search” at page 22.
9) ENTER
Press “ENTER” to confirm the setting.
10) MENU
Press “MENU” to enter the main menu.
15
HARDWARE OVERVIEW
11)
▲
(
/ PAUSE) /
▼
(
/ STOP) / ◄ (
/ REW) / ► (
/ FF)
Press
▲
/
▼
/ ◄ / ► to move up / down / left / right.
In the playback mode:
Press
“▲"
to pause playback.
Press
“▼"
to stop playback.
Press “ ► “ to fast forward.
Press “ ◄ “ to fast rewind.
12) AUDIO (SLOW + ZOOM)
Press “SLOW” + “ZOOM” to select live or playback audio from audio channel 1~4.
Live audio from audio channel 1~4
(indicated in white).
Playback audio from audio channel 1~4
(indicated in yellow).
Audio channel unselected
13) P.T.Z. ( + SEQ)
Press “ ” + “SEQ” at the same time to enter / exit the PTZ control mode.
14) USB port
There are two USB ports on the front panel, one for connecting your USB mouse for mouse control, and the other one for connecting your USB flash drive for video backup.
Note:
It’s not allowed to have two USB mice or two USB flash drives connected on the front panel.
Note:
For the compatible USB flash drive list, please refer to “APPENDIX 3 COMPATIBLE USB FLASH
DRIVE LIST” at page 36.
4.3 Rear Panel
Note:
The DVR will automatically detect the video system of the camera, please make sure that the cameras are properly connected to the DVR and power-supplied before the DVR is turned on.
Connect to the audio connector of a camera if the camera supports audio recording.
Note:
To make a video backup with audio, make sure the camera which supports the audio function is connected to the video-in channel and audio-in channel. For example, the audio data from audio
CH1 will be recorded with the video data from video CH1.
For 16CH models, the audio CH1 ~ CH4 are corresponding to video CH1 ~ CH4 respectively.
Connect to a speaker with 1 mono audio output.
4) HDMI
Connect to the HDMI port of the monitor which supports HDMI video output.
Note:
Dual video outputs via both VGA and HDMI ports are supported.
5) VGA
Connect to the VGA port of the monitor which supports VGA video output.
Note:
Dual video outputs via both VGA and HDMI ports are supported.
6) IR
Connect the IR receiver extension line for remote control.
7) eSATA
This port is used to connect a storage device supporting eSATA interface; for instance, an external hard disk or a disk array.
16
HARDWARE OVERVIEW
Note:
Please purchase a disk array supporting Linux system to ensure your DVR to work properly.
Note:
If the disk array is not connected or detected well, check the mode of your disk array, or do a reset default on your disk array and try again.
I/O
This port is used to connect external devices (such as speed dome cameras or external alarm, etc).
9) LAN
Connect to Internet by LAN cable.
10) DC IN
Connect to the supplied adapter.
11) VIDEO OUT
Connect to a CRT monitor for main monitor output.
12) Power Switch
(For selected models only)
Switch to “
” to turn on the power, and “
” to turn off the power.
17
HARDWARE OVERVIEW
18
FREQUENTLY-USED FUNCTIONS
5. FREQUENTLY-USED FUNCTIONS
5.1 Key Lock / Unlock
To lock or unlock local operation, click (unlock) or (lock) on the DVR status bar to change the status to
(lock) or (unlock).
To unlock local operation, you’ll be prompted to enter the user name and password to access.
Note:
The default user name and password are both “admin”, which is the highest user level.
Note:
Different user level has different access privilege for certain DVR functions. Please refer to “5.2
User Level Creation” at page 19.
5.2 User Level Creation
Note:
This function is available only for “SUPERVISOR”.
To create different user account for different access privilege, click (SYSTEM), and select “ACCOUNT” to enter “USER LIST”.
SYSTEM
ACCOUNT
TOOLS
SYSTEM INFO
BACKUP DATA
BACKUP LOG
REGULAR REPORT
EXIT
USER NAME
admin
power
normal
guest
LEVEL
SUPERVISOR
NORMAL
GUEST
ADD EDIT DEL
Different user level has different access privilege for certain functions as described below:
DVR status
/
Channel status
Key lock / unlock
/
Live audio on / off
/
Playback audio on / off
Quick menu bar
PTZ Control
Channel Selection
SUPERVISOR
POWER
NORMAL
Playback
Digital Zoom
Power
GUEST
19
Main menu
Quick Start
System
Event Information
Advanced Config.
Schedule Setting
Playback control
Fast Forward
Fast Rewind
/
Play / Pause
Stop
Slow Playback
Previous / Next Hour
/
Quick Search
SUPERVISOR POWER
FREQUENTLY-USED FUNCTIONS
NORMAL GUEST
5.3 PTZ Control
Note:
This function is available only for “SUPERVISOR” and “POWER USER”. To know more details, please refer to “5.2 User Level Creation” at page 19.
Note:
For our brand’s HD CCTV motorized camera series, click might only show specific icons for focal length and focus adjustment. For details, please refer to its own user manual.
In the full view
In the split view, click the channel you want to switch to the full screen mode, and click to show the PTZ control panel.
/
/
/ /
Camera Menu
Enter
Up / Down / Left / Right
Iris + / Iris -
Click to enter the camera main menu.
For details about each camera menu, please refer to its own user manual.
Click to confirm your selection / enter the menu.
Click the arrow keys ( / / / ) to more the camera lens up / down / left /right.
This two buttons are designed for the PTZ camera which uses
Pelco-D to control. To know the actions after clicking Iris + and Iris -, please refer to the camera’s user manual.
20
/
/
/
Zoom in / out max
Zoom in / out
Focus near / far
Auto mode
Preset point
Auto tracking
Manual Focus
FREQUENTLY-USED FUNCTIONS
Click to zoom in on the image to the largest / zoom out on the image to its original size.
Click to zoom in / out the image.
Click to adjust the focus of the image.
Click to activate the auto function.
Before using it, you need to assign a specific function that will be enabled when “ ” is clicked. For details, please refer to the user manual of the camera.
Click to enter the PTZ preset point you want to see.
Click to start auto tracking when your speed dome camera supports this function.
This function is used to memorize the focus parameters you’ve made after you use / / / to manually adjust the focal length and focus. The next time when you move to the same focal length, the camera will use the parameters as the ones for Auto
Focus.
Click to automatically adjust the focus of the camera. Auto Focus
In the split view
Click on the channel status bar to display the panel as follows:
/ / /
/
Up / Down / Left / Right
Digital zoom in / out
Click to move your selection up / down / left / right, or change settings.
Click to zoom in / out the camera image digitally.
/
Focus near / far
Preset point
Click to adjust the focus of the image.
Click to display the preset point panel for preset point viewing or setting. For details, please refer to the section below.
How to set a preset point:
Step1:
Step2: Click or to the proper ratio you need, and click
/ / / to move to the point you want to configure as a preset point.
Step3: Click the numbering you want to configure for this point, and wait till you see (command sending) appearing and disappearing on the DVR status bar.
Step4: Repeat from Step1 again to set other points if needed, or click to return to the preset point selection panel.
21
FREQUENTLY-USED FUNCTIONS
How to go to a preset point:
Step1:
Step2: Select the numbering within which saves the camera view you want to see, and wait till you see (command sending) appearing and disappearing on the DVR status bar.
5.4 Playback
Note:
This function is
NOT
available for “GUEST”. Please refer to “5.2 User Level Creation” at page 19.
Click “ ” on the quick menu bar to display the playback control panel, and click to play the latest recorded video clip, or click to enter the search list.
Note:
There must be at least 8192 images of recorded data for playback to work properly. If not, the device will stop playback. For example, if the IPS is set to 30, the recording time should be at least
273 seconds (8192 images / 30 IPS) for the playback to work properly.
5.4.1 Playback Control
/
/
Fast Forward
Fast Rewind
Play / Pause
Stop
Slow Playback
Previous /
Next Hour
Repeat
Backup
Increase the speed for fast forward. Click once to get 4X speed forward and click twice to get 8X speed, etc., and the maximum speed is 32X.
Increase the speed for fast rewind. Click once to get 4X speed rewind and click twice to get 8X speed, etc., and the maximum speed is 32X.
Click to play the latest recorded video clip immediately, and click again to pause.
In the pause mode, click once to get one frame forward, and click to get one frame rewind.
Click to stop the video playback.
Click once to get 1/4X speed playback, and click twice to get 1/8X speed playback.
Click to jump to the next / previous time interval in an hour, for example, 11:00 ~
12:00 or 14:00 ~ 15:00, and start playing the earliest event video clip recorded during this whole hour.
Click to set point A and point B in a video clip, and the system will play only the specified range in that clip.
Click to open the backup menu for video backup.
5.4.2 Event Search
Click to quickly search the recorded files by event types, or select FULL to show all the event logs.
To quickly search the time you want, select “QUICK SEARCH”.
22
FREQUENTLY-USED FUNCTIONS
5.4.3 Audio Playback
In the playback mode, click or on the channel status bar to play or mute audio recording.
Note:
To make a video backup with audio, or play a recording with audio, make sure the camera which supports the audio function is connected to the video-in channel and audio-in channel. For example, the audio data from audio CH1 will be recorded with the video data from video CH1.
For 16CH models, the audio CH1 ~ CH4 are corresponding to video CH1 ~ CH4 respectively.
5.5 Video Backup
Note:
This function is available for “SUPERVISOR”. For details, please refer to “5.2 User Level Creation” at page 19.
Note:
Before using the USB flash drive, please use your PC to format the USB flash drive to FAT32 format first. For the list of compatible USB flash drives, please refer to “APPENDIX 3 COMPATIBLE USB
FLASH DRIVE LIST” at page 36.
Note:
Video backup could be made via a USB flash drive or the Internet. It’s
NOT
allowed to connect the hard disk to your PC directly for it may impair the recorded data saved in the hard disk.
To copy video data for video backup, click (SYSTEM), and select “BACKUP DATA”.
SYSTEM
ACCOUNT
TOOLS
SYSTEM INFO
BACKUP DATA
BACKUP LOG
REGULAR REPORT
EXIT
START DATE
START TIME
END DATE
END TIME
2009/NOV/19
08:30:21
2009/NOV/19
17:59:29
HARD DISK
ALL
CH1
CH2
CH3
CH4
CH5
ALL HDD
AVI
OUTPUT FILE FORMAT
TARGET DEVICE USB DEVICE
BACKUP SUBMIT
REQUIRE SIZE: 554MB SUBMIT
AVAILABLE SIZE: 3788.0MB
Step1: Select the time within which includes the video data you want to backup.
Step2: Select the channel(s) within which includes the video data you want to backup.
Step3: In “OUTPUT FILE FORMAT”, select the output video format: DEFAULT / AVI.
When “DEFAULT” is selected, the footage is saved to ".dv5”, and you can only open it with our own video player on PC. For details, please check "5.6 Video Playback on PC (.dv5)”.
Note:
It’s recommended to save the file to the default format for security reasons. Only specific video player supports the default format and not everyone can see the video footage.
When "AVI" is selected, the footage will be converted to “avi”, and you can open it with any media player which supports the “avi” format on PC.
Step4: In “TRAGET DEVICE”, select “USB DEVICE” for video backup.
23
Step5: In “REQUIRE SIZE”, select “SUBMIT” to know the file size of the selected footage.
FREQUENTLY-USED FUNCTIONS
Step6: In “BACKUP”, select “SUBMIT” to start copying footage to your USB flash drive, and wait till the backup successful message appears.
5.6 Video Playback on PC (.dv5)
For video backup with the format “.dv5”, you can only use our own player to play.
Note:
It’s
NOT
allowed to remove the hard disk installed in the DVR and connect it directly to your PC to check recorded video clips. It might impair the files saved in the hark disk, causing the loss of those files even when the disk is replaced back to the DVR.
To play “.dv5” video on your PC:
Step1: Insert the USB flash drive with recorded data into your PC.
Note:
The supported PC operating systems are Windows 8, Windows 7, Windows Vista & Windows XP.
Step2: Find the program “PLAYER.EXE” in the USB flash drive, and double-click it to install.
Note:
“PLAYER.EXE” can also be downloaded from www.surveillance-download.com/user/t204.swf
.
Step3: Run the program,
VideoPlayer
, and browse to where you save the recorded data.
Step4: Select the file you want to start video playback
5.6.1 Convert the file format to AVI
To convert the video file format to AVI, click “AVI” from the playback panel to start file conversion.
Note:
The recorded audio (if any) will be removed when the file format is converted to AVI.
Note:
If he footage includes data for multiple channels, click to a specific channel for this function to work properly.
5.7 Digital Zoom
Switch to the channel you want to zoom in, and move to the left side of the screen to show the quick start bar.
Click to enter the zoom-in mode. In this mode, click and drag the red frame on the bottom left of the screen to move to the place you want to see.
To exit this mode, right-click anywhere on the screen.
Note:
You need to exit the zoom mode first to use other DVR functions.
24
REMOTE OPERATION
6. REMOTE OPERATION
6.1 Web Browser
You can view the images or operate your DVR with a web browser, for example, Microsoft Internet Explorer.
Note:
The supported PC operation systems are Windows 8, Windows 7, Windows Vista & Windows XP.
Note:
To use Mozilla Firefox or Google Chrome for remote access, please go to Apple’s official website
(http://www.apple.com) to download and install QuickTime first.
Note:
The illustration below is just for your reference and may be different from what you actually see.
Some functions and buttons are for selected models or certain user levels only.
Step 1: Key in the IP address used by this device in the URL address box, such as 60.121.46.236, and press
Enter. You will be prompted to enter the user name and password to access the device.
If the port number this device used is NOT 80, you need to key in the port number additionally. The format is
ipaddress
:
portnum
.
For example, for the IP address 60.121.46.236 and port No. 888, please key in ”http://60.121.46.236:888” into the URL address box, and press “Enter”.
Step 2: Enter the user name and password, and click “OK”. You will see a similar screen as the following when the login information is correct.
Note:
The default user name and password for remote access are both “
admin
”.
Icon
Video / Audio Control
Format
Quality
Description
Click to go to the live view of the DVR.
Click to go to the detailed DVR setting.
Click to enter the PTZ mode. This function is also used for our band’s HD CCTV motorized camera series to adjust its focal length and focus remotely. For details, please refer to “6.1.2 PTZ Panel” at page 28.
H.264 / QuickTime
QuickTime is Apple Inc.’s multimedia software. You need to have QuickTime installed in you operation system first. When “QuickTime” is selected, you will be promoted to enter the user name and password to access the server of the DVR.
BEST / HIGH / NORMAL / BASIC
Select the image quality.
25
Icon
Sub Stream
Resolution
Audio
REMOTE OPERATION
Description
4 CIF / CIF
Select the sub stream resolution (4CIF: 704*480 / CIF: 352*240) for live display.
Select the audio channel you want for listening to the live audio.
Note: Your camera must support audio recording, and connect to the video channel which supports audio recording and the audio input of the DVR. For details, please refer to “4.3 Rear Panel” at page 16.
Streaming
Cache Time
means mute.
To disable the mute status, click this icon again and select the audio channel you want.
This function shows only when a single channel is selected. Choose the stream resolution for live display.
When “Sub Steam” is selected, the resolution will be the one selected in “Sub Stream Resolution”;
When “Recording” is selected, the resolution will be the one selected in “ ” -> “DVR” ->
“Record”. -> “Manual”.
Select the cache time from 0 ~ 800ms.
The higher the value, the more time it’s going to be needed to wait for the image to show, but the better the image quality will be.
Channel Control
Channel Selection
(1 ~ 16 / 1 ~ 8 / 1 ~ 4)
Click one of the number to switch to the channel you want to see in full screen.
/
Click to go to the previous / next channel, or change setting.
/
/ /
Click to take a snapshot of the current view, and save it to the specified path in your PC set in “ ”
“General”.
:
:
Click to display each channel one by one, starting from CH1. When the last channel is displayed, it will start from CH1 again.
To exit from this display mode, press any other channel display button.
Click to show 4-cut / 9-cut / 16-cut display.
Click to enable local desktop display remotely. An individual window will pop up to show the local view. All operations available at the local side could be done independently and remotely in this window.
Event Search & Playback
Click to switch the display to full screen.
Increase the speed for fast rewind. Click once to get 4X speed rewind and click twice to get 8X speed, etc., and the maximum speed is 32X.
Increase the speed for fast forward. Click once to get 4X speed forward and click twice to get 8X speed, etc., and the maximum speed is 32X.
Click to play the current video clip.
Click to pause the video playback.
Click to stop the video playback.
Click to play the video clip slowly, once to get 4X slower, twice get 8X slower.
Click to enter the record list and search and footage you need.
Click to enter the backup menu and copy the footage you need to your PC.
IVS Panel*
Note: To play the backup file (.avc), go to “ ” -> “General” -> “Configure”, and download the player to install.
This button is enabled only when the IVS mode is enabled. Click to show the detection line.
Click to enter the IVS statistics page. For details, please refer to “6.1.1 IVS Statistics” at page 27.
* For selected models only
26
6.1.1 IVS Statistics
Note:
This function is for selected models only.
REMOTE OPERATION
27
REMOTE OPERATION
6.1.2 PTZ Panel
Note:
This function is for selected models only.
Function
/
/
/
PTZ Channel
Preset
/
/
/
Description
Click to enter the camera main menu. For details about each camera menu, please refer to its own user manual.
Click the arrow keys (
/
/
/
) to more the camera lens up / down / left /right.
Select the channel which connects the PTZ camera or our brand’s HD CCTV motorized camera you want to control.
Click on the preset point numbering to which you want your camera to move.
Click to adjust the focus of the image.
Click to zoom in / out the image.
Click to zoom in on the image to the largest / zoom out on the image to its original size.
Click to start auto tracking when your speed dome camera supports this function.
Click to take a snapshot of the current view, and save it to the specified path in your PC set in “ ”
“General”.
Click to activate the auto function. Before using it, you need to assign a specific function that will be enabled when “ ” is clicked. For details, please refer to the user manual of your PTZ camera or our brand’s HD
CCTV motorized camera.
28
REMOTE OPERATION
6.2 Mobile Devices
Note:
For more details about mobile surveillance via your mobile device, download the instructions of
EagleEyes installation and configuration from www.surveillance-download.com/user/eagleeyes_quick.pdf
.
EagleEyes
is a mobile phone program used with our surveillance system for remote surveillance. It has several advantages:
It’s free (Except for iPhone,
EagleEyes Plus+
for Android, and
EagleEyesHD Plus
for iPad).
It’s compatible with several popular mobile platforms, such as iOS and Android.
6.2.1 Prerequisites
Before installing EagleEyes to your mobile device for remote surveillance, make sure you have checked the following:
Your mobile platform is iOS or Android.
Mobile Internet services are subscribed and available to use for your mobile device.
Note:
You might be charged for Internet access via the wireless or 3G network. For the Internet access rate details, please check with your local network operator or service provider.
You have noted down the IP address, port number, user name and password used to access your network camera from Internet.
6.2.2 Where to download
For iOS users, please go to “App Store”, and search “EagleEyes” to download.
For Android users, please go to “Play Store”, and search “EagleEyes” to download.
When the download is completed,
EagleEyes
will be installed automatically to the location where all applications are saved in your phone by default, or where you specify.
6.2.3 Manual Setup
Note:
To know how to configure by EaZy Networking, please refer to “APPENDIX 6 EAZY NETWORKING” at page 40.
Step1: Open EagleEyes to go to the address book.
Step2: Then, click “+”, and select “Manual” to go to the setting page.
29
REMOTE OPERATION
Step3: In the setting page, enter all the information needed to access this device in the “REQUIRED” column, and click “Get Type” to examine if the information you entered is correct. The device type will be detected properly.
Step4: (Optional) Configure the settings in the “OPTIONAL” column as needed.
Step5: Click “Save” to return to the address book. Enable “Guard” to receive Push Video / Push Status.
Note:
Push Video / Push Status is for selected models only. Before enabling Guard, please make sure if your device supports this function.
Step6: Click on the item you just added in the address book to access and check the live view.
30
APPENDIX 1 PUSH VIDEO CONFIGURATION
APPENDIX 1 PUSH VIDEO CONFIGURATION
Note:
This function is for selected models only.
A1.1 Alarm Sensor Connection
Connect the alarm sensor, such as magnetic contacts, to the alarm-in port on the DVR rear panel. Alarm-in 1 corresponds to video channel 1, alarm-in 2 corresponds to video channel 2, and so on.
Note:
The voltage restriction for alarm-in device connection is under DC24V 1A.
31
APPENDIX 1 PUSH VIDEO CONFIGURATION
A1.2 Configuration
Before configuring Push Video, make sure:
1. The DVR system is set up as described in “1. CONNECTION” at page 1.
2. The DVR is connected to Internet.
3. You’ve installed the app, EagleEyes, on your iOS or Android mobile devices.
For details, please refer to “
6.2 Mobile Devices
” at page 29.
Step1: Right click to show the main menu.
Go to (ADVANCED CONFIG.) "NOTIFY”. In PUSH VIDEO, select the alarm device you want, and configure the alarm type.
ADVANCED CONFIG
CANERA
DETECTION
ALERT
NETWORK
DISPLAY
RECORD
DEVICES
DCCS
IVS
NOTIFY
EXIT
PUSH VIDEO PUSH STATUS MESSAGE MAIL VIDEO MAIL VIDEO FTP
RESET ALL GUARD CONNECTION SUBMIT
ALARM TRIGGERED DEVICE
CH01 ALARM OFF / INTERNAL ALARM
CH02 ALARM
CH03 ALARM
CH04 ALARM
ALARM IN 1
CH1
CH2
office
CH4
Step2: Open EagleEyes, and add this DVR to the EagleEyes address book.
Step3: Enable Push Video as described below, and try to trigger your sensor to see if you can receive Push Video successfully.
32
APPENDIX 2 SET PUSH VIDEO
APPENDIX 2 SET PUSH VIDEO
This DVR series supports instant event notifications to your iOS / Android mobile device with our self-developed program, “EagleEyes”, installed. When a man is detected by an external alarm device, the DVR will immediately receive alarm signals and send to your iOS / Android mobile device.
Note:
iOS and Android are the trademarks or registered trademarks of their respective holders.
A2.1 Prerequisite
Before setting this function, make sure you have checked the following:
You have an iOS or Android mobile device with our self-developed program, “EagleEyes”, installed. For details, please refer to the previous chapter.
An external alarm device is connected to the external I/O ports on the rear panel. Make sure a camera is also connected to record for alarm occurrences. To know which video channel corresponds to which alarm pin, please refer to
“APPENDIX 1 PUSH VIDEO CONFIGURATION” at page 31.
The event record function of your DVR is not disabled.
The motion detection function of your DVR is not disabled.
Your DVR is connected to Internet. For details, please refer to http://www.surveillance-download.com/user/network_setup/network_setup_recorder.pdf
.
33
APPENDIX 2 SET PUSH VIDEO
A2.2 Enable Push Video
A3.2.1 From iOS Mobile Device (iPhone / iPad)
Step1: In the iPhone / iPad main menu, select “Settings” “Notifications”. Select “EagleEyes”, and make sure the notification is set to on.
Step2: Open “EagleEyes”, and switch “Guard” to “ON”. You’ll receive the message indicating that Push Video is on.
Step3: Return to the main page or standby page of iPhone / iPad. You’ll receive event notifications when there’s an alarm event. Follow the on-screen instruction to immediately play the recorded clip.
34
A2.2.2 From Android Mobile Device
In the address book, switch “Guard” from “OFF” to “ON”.
APPENDIX 2 SET PUSH VIDEO
35
APPENDIX 3 COMPATIBLE USB FLASH DRIVE LIST
APPENDIX 3 COMPATIBLE USB FLASH DRIVE LIST
Please upgrade the firmware of the DVR to the latest version to ensure the accuracy of the following table. If the
USB flash drive is not supported by the DVR, you will see on the screen.
Note:
Please use your PC to format the USB flash drive as “FAT32”.
Note:
You can backup up to 2GB video data for one-time USB backup. To backup more data, please set the time & channel(s) you want, and start USB backup again.
MANUFACTURER MODEL
Transcend JFV35
JFV30
Kingston DataTraveler
PQI U172P
Apacer AH320
AH320A
AH220
AH320
A-data RB-18
Cruzer4-pk
Netac U208
MSI F200
SONY Micro Vault Tiny 2GB
Micro Vault Tiny 4GB
CAPACITY
4GB
8GB
1GB
4GB
2GB
8GB
1GB
4GB
1GB
2GB
4GB
2GB
1GB
4GB
2GB
4GB
1GB
36
APPENDIX 4 COMPATIBLE SATA HDD LIST
APPENDIX 4 COMPATIBLE SATA HDD LIST
Please upgrade the firmware of the device to the latest version to ensure the accuracy of the following table.
Note:
It’s necessary to install a hard disk first before firmware upgrade to ensure the upgrade process works properly.
Note:
To use a green hard disk, use ONLY the hard disk designed especially for surveillance to ensure the device works properly.
MODEL
Pipeline HD
ST3500312CS
Pipeline HD
ST500VT000
Pipeline HD
ST1000VM002
Pipeline HD
ST1000VM002
CAPACITY
500GB
500GB
1TB
Seagate*
MODEL CAPACITY
ST2000DM001 2TB
ST2000VX004 2TB
ST3000VM002 3TB
1TB ST3000VX004 3TB
ST31000525SV 1TB ST3000VX000 3TB
ST31000340AS 1TB ST4000VM000 4TB
ST1000VX002 1TB ST4000VX002 4TB
ST2000VX000 2TB
WD
MODEL CAPACITY MODEL CAPACITY
WD10PURX 1TB WD30PURX 3TB
WD20PURX 2TB WD30EURX 3TB
WD20EURS 2TB WD30EFRX 3TB
WD20EURX 2TB WD40PURX 4TB
WD20EFRX 2TB WD40EURX 4TB
WD2002FAEX 2TB WD60EURX 6TB
MODEL
CAPACITY
TOSHIBA
MODEL CAPACITY
DT01ACA050 500GB DT01ABA200V 2TB
DT01ABA050V 500GB DT01ACA200 2TB
DT01ABA100V 1TB MD03ACA300V 3TB
DT01ACA100 1TB DT01ACA300 3TB
MD03ACA200V 2TB MD03ACA400V 4TB
* To know more details about SRS and its related support and service, please contact your local Seagate representative directly.
37
APPENDIX 5 MAIN MENU STRUCTURE
APPENDIX 5 MAIN MENU STRUCTURE
QUICK START GENERAL CHANNEL TITLE
DAYLIGHT
EaZy
SYSTEM ACCOUNT
TOOLS
SYSTEM INFO
DATE
TIME
FORMAT
GMT
LANGUAGE
UPGRADE
BAUD RATE
R.E.T.R.
AUTO KEY LOCK(S)
REMOTE CONTROL ID
VERSION
EVENT INFORMATION QUICK SEARCH
EVENT
ADVANCED CONFIG CAMERA
DETECTION
ALERT
38
BRIGHTNESS
CONTRAST
SATURATION
HUE
COV.
REC
TIME STAMP DISPLAY
LS
SS
TS
MOTION
ALARM
AREA
ALARM DURATION (SEC)
ALERT
NETWORK
DISPLAY
RECORD
DEVICES*
DCCS
IVS*
NOTIFY
SCHEDULE SETTING RECORD
DETECTION
APPENDIX 5 MAIN MENU STRUCTURE
HDD NEARLY FULL (GB)
HDD OVERHEAT ALERT (°C)
WAN
DDNS
PROTOCOL
EaZy
FULL SCREEN DURATION
QUAD SCREEN DURATION*
HDD DISPLAY MODE
COVERT UNLOCK IN SUPERVISOR MODE
OVERWRITE
KEEP DATA LIMIT (DAYS)
BUZZER
*For selected models only
39
APPENDIX 6 EAZY NETWORKING
APPENDIX 6 EAZY NETWORKING
EaZy Networking is a cloud service to connect your devices to the Internet automatically through our free mobile app, EagleEyes, in a few steps without going through the complicated network setup including port forwarding.
Note:
EaZy Networking is not a free service. We will initially provide 2GB data allowance (approx. 2185 minutes) for free. When 2GB is up, the network transmission will be down to 1 FPS. To restore the fluency of live view, users need to subscribe a data plan from EagleEyes, or configure the network settings by themselves.
To connect this recorder to the Internet without using EaZy Networking, get the network setup manual from www.surveillance-download.com/user/t204.swf
.
Note:
Data allowance is consumed only when the device access is made via Internet, 3G mobile network, and the network different from the device is used.
EaZy Networking could be configured via EagleEyes on an iOS / android device, or via Internet Explorer.
Before using this function, make sure:
This DVR is connected to a switch or router, and the switch or router is ready for Internet connection.
The network icon on the top right corner is , not .
You have an iOS / Android mobile device with EagleEyes installed, or a PC / laptop with Internet Explorer installed.
A6.1 Via EagleEyes on iOS / Android Device
A7.1.1 Setup
Step1: Right-click to show the main menu, and select “NETWORK” “WAN”. Set "NETWORK TYPE” to “DHCP”, and make sure the network icon on the top right corner is changed from to
.
Note:
If the setting is made via the Setting Wizard, the network type will be automatically switched to
DHCP.
ADVANCED CONFIG
NETWORK
NETWORK
ALERT
GATEWAY
DISPLAY
PRIMARY
DEVICES
DCCS
IVS
NOTIFY
192.168.001.010
192.168.001.254
255.255.255.000
8.8.8.8
168.95.1.1
80
CHECK INTERNET AVAILABILITY BY ADDRESS www.google.com
EXIT
Step2: In the same menu, select “EaZy”. Enable EaZy Networking, and leave this page open. You’ll need to scan the QR code later.
QUICK START
GENERAL
TIME SETUP
ENABLE
DAYLIGHT
EaZy
EXIT
40
APPENDIX 6 EAZY NETWORKING
Step3: Open EagleEyes on your mobile device, and select “
…
” on the top left corner in the address book. Then, click “ ”.
Step4: Click “Login” in the section of “Cloud” and register an account for “Cloud Service”. If you’ve got an account, please just log in.
Step5: Go back to the address book and click “+” to add a new device.
There are two methods to add new devices, “EaZy” and “Manual”.
Select “EaZy”, and choose the DVR icon to continue.
41
APPENDIX 6 EAZY NETWORKING
Step6: Click “ ” in the section of “MAC address” to open the QR code scan page, and scan the QR code on the
DVR screen mentioned in Step2. The MAC address will be filled automatically.
Fill in the Captcha code manually, and click “Apply”.
Step7: Follow the on-screen instruction to finish the rest of the settings, and see if this device is added successfully to the address book as a cloud device.
At the same time, you’ll be prompted to confirm if you want to remove the default user name and password.
When the default user name and password are removed, you can
ONLY
use the user name and password of the cloud service to access this recorder locally and remotely. If you forget the user name and password of the cloud service, you could only reset the recorder and do all configurations again.
When the default user name and password are kept, other people might be able to access this recorder if they know the default user name and password of this recorder.
Confirm if you want to keep the default account to continue, and return to the address book. You’ll see the newly-added device in the address with a cloud icon on it.
Step8: Click the newly-added device and see if you could access successfully.
42
APPENDIX 6 EAZY NETWORKING
A6.1.2 Checking Remaining Data Allowance
Step1: Log into the cloud service.
Step2: Select “Details” to go to account information, and select “Available Data Allowance”.
A6.1.3 Sharing Cloud Device Access to Other Account(s)
Note:
One cloud device could be shared up to 30 cloud accounts, but the access to the device might be failed because it is still restricted to the maximum online user setup of the device.
Step1: Log into the cloud service.
Step2: Select “Buddy” to go to the buddy sharing page. Then, choose the cloud device you want to share, and switch from “OFF” to “Share”.
43
APPENDIX 6 EAZY NETWORKING
Step3: Enter the cloud account or the E-mail registered by the account, and select “Add”.
Step4: Check again the account to which you want to share your cloud device, and select “Next” to confirm and continue.
Step5: Specify the access permission of the specified account, which account’s data allowance should be consumed after access successfully, and how long the account is allowed to stay after access successfully.
Who should pay data allowance:
Who should pay data allowance
The order to consume data allowance
Me
The free data allowance provided by the device -> The additional data allowance shared to other account(s) by the owner -> The additional data allowance of the device’s owner -> The data allowance shared to other account(s) by the buddy
Him / Her
The additional data allowance of the buddy -> The data allowance shared to other account(s) by the buddy
Note:
When there’s no data allowance to use, the network transmission will be down to 1 FPS. To restore the fluency of live view, users need to subscribe a data plan from EagleEyes, or configure the network settings by themselves.
44
APPENDIX 6 EAZY NETWORKING
Step6: Check again the configurations you made for the account to which you want to share your cloud device, and select “Share!” to confirm.
Step7: (Optional) Configure the data allowance shared to other accounts to use.
Step8: Return to the address book of EagleEyes. You’ll see the device being shared is marked with an icon of two people.
A6.2 Via Internet Explorer on PC / Laptop
Note:
EaZy Networking setup via a web browser is only available on Internet Explorer.
A7.2.1 Setup
Step1: Right-click to show the main menu, and select “NETWORK” “WAN”. Set "NETWORK TYPE” to “DHCP”, and make sure the network icon on the top right corner is changed from to
.
Note:
If the setting is made via the Setting Wizard, the network type will be automatically switched to
DHCP.
ADVANCED CONFIG
WAN
DETECTION
ALERT
NETWORK
GATEWAY
DISPLAY
RECORD
SECONDARY
DCCS
IVS
NOTIFY
192.168.001.010
192.168.001.254
255.255.255.000
8.8.8.8
PORT
168.95.1.1
CHECK INTERNET AVAILABILITY BY ADDRESS www.google.com
80
EXIT
Step2: In the same menu, select “EaZy”. Enable EaZy Networking, and write down the MAC address starting with
“000E53" under the QR code. You’ll need it later.
QUICK START
GENERAL
TIME SETUP
ENABLE
DAYLIGHT
EaZy
EXIT
45
APPENDIX 6 EAZY NETWORKING
Step3: Open Internet Explorer on a PC / laptop, and enter https://ez.eagleeyes.tw
.
In the login page, register an account for “Cloud Service”. If you’ve got an account, please just log in.
Note:
You PC must be connected to Internet.
Step4: For the first time to access this website, you’ll be prompted to install a plugin:
EaZy Control
. Please install this plugin to ensure the service works properly.
Note:
If you’re not prompted to install the plugin, please lower the security level of Internet Explorer, and try to log into he cloud service again.
Step5: Click “+” to add a new device and you’ll be prompted to install a program,
EaZy Wizard
. Follow the instructions to install this program.
Step6: Enable EaZy Wizard, and click “Start” to go to the login page. Log into the cloud service.
46
APPENDIX 6 EAZY NETWORKING
Step7: Select the recorder picture, or choose “DVR / NVR” on the bottom right corner. Then, enter the MAC address you wrote down in Step2, and the security code.
Click “Apply” to continue.
Step8: When your device is found, you’ll be directed to the next page to change the device title if you want.
Note:
The device name changed here will be fixed and can’t be changed later.
Click “Apply” to continue. You’ll be prompted to confirm if you want to remove the default user name and password.
When the default user name and password are removed, you can
ONLY
use the user name and password of the cloud service to access this recorder locally and remotely. If you forget the user name and password of the cloud service, you could only reset the recorder and do all configurations again.
When the default user name and password are kept, other people might be able to access this recorder if they know the default user name and password of this recorder.
Confirm if you want to keep the default account, and click “Apply” to continue and return to the main page.
Step9: You’ll see the newly-added device with a cloud icon on the main page. Click the device and see if you can access the device successfully.
47
APPENDIX 6 EAZY NETWORKING
A6.2.2 Checking Remaining Data Allowance
Step1: Log into the cloud service.
Step2: Select “Account Information” on the top right corner to go to account information, and select “Available
Data Allowance”.
A6.2.3 Sharing Cloud Device Access to Other Account(s)
Note:
One cloud device could be shared up to 30 cloud accounts, but the access to the device might be failed because it is still restricted to the maximum online user setup of the device.
Step1: Log into the cloud service.
Step2: Select “Buddy Share” to go to the buddy sharing page. Then, choose the tag “Your own devices”, and select “Share to Buddy”.
Step3: Choose the cloud device you want to share, and click “Next” to enter the cloud account or the E-mail registered by the account you want to share with. Then, select “Add”.
Step4: Check again the account to which you want to share your cloud device.
To add more accounts, select “Add”; to remove the existing account, select “Delete”; to continue buddy setup, select “Next”.
48
APPENDIX 6 EAZY NETWORKING
Step5: Specify the access permission of the specified account, which account’s data allowance should be consumed after access successfully, and how long the account is allowed to stay after access successfully.
Who should pay data allowance:
Who should pay data allowance
The order to consume data allowance
Me
The free data allowance provided by the device -> The additional data allowance shared to other account(s) by the owner -> The additional data allowance of the device’s owner -> The data allowance shared to other account(s) by the buddy
Him / Her
The additional data allowance of the buddy -> The data allowance shared to other account(s) by the buddy
Note:
When there’s no data allowance to use, the network transmission will be down to 1 FPS. To restore the fluency of live view, users need to subscribe a data plan from EagleEyes, or configure the network settings by themselves.
Step6: Check again the configurations you made for the account to which you want to share your cloud device, and select “Share!” to continue.
Step7: (Optional) Configure the data allowance shared to other accounts to use.
Step8: Return to the main page. You’ll see the device being shared is marked with an icon of two people.
A7.3 Cloud Icons
Device connection ok
Device connection failed
Device being shared to you and connection ok
Device being shared to you and connection failed
49
Device shared to other account and connection ok
Device shared to other account and connection failed
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Table of contents
- 7 1. CONNECTION
- 7 1.1 SATA Hard Disk Installation
- 9 1.2 Camera Connection
- 9 1.2.1 Normal / Motorized Lens Camera
- 10 1.2.2 Speed Dome Camera
- 11 1.3 External Device Connection
- 11 1.4 DVR Power On
- 13 2. FOR INITIAL USE
- 13 2.1 Setup Wizard
- 15 2.2 Clear Hard Disk
- 16 2.3 Change User Name and Password
- 17 3. USER INTERFACE
- 17 3.1 DVR Access
- 17 3.2 Live Page
- 17 3.1.1 DVR Status
- 18 3.1.2 Channel Status
- 18 3.1.3 Record-related Icons
- 18 3.3 Quick Menu Bar
- 19 3.4 Main Menu
- 21 4. HARDWARE OVERVIEW
- 21 4.1 Package Content
- 21 4.2 Front Panel
- 22 4.3 Rear Panel
- 25 5. FREQUENTLY-USED FUNCTIONS
- 25 5.1 Key Lock / Unlock
- 25 5.2 User Level Creation
- 26 5.3 PTZ Control
- 28 5.4 Playback
- 28 5.4.1 Playback Control
- 28 5.4.2 Event Search
- 29 5.4.3 Audio Playback
- 29 5.5 Video Backup
- 30 5.6 Video Playback on PC (.dv5)
- 30 5.6.1 Convert the file format to AVI
- 30 5.7 Digital Zoom
- 31 6. REMOTE OPERATION
- 31 6.1 Web Browser
- 33 6.1.1 IVS Statistics
- 34 6.1.2 PTZ Panel
- 35 6.2 Mobile Devices
- 35 6.2.1 Prerequisites
- 35 6.2.2 Where to download
- 35 6.2.3 Manual Setup
- 37 APPENDIX 1 PUSH VIDEO CONFIGURATION
- 37 A1.1 Alarm Sensor Connection
- 38 A1.2 Configuration
- 39 APPENDIX 2 SET PUSH VIDEO
- 39 A2.1 Prerequisite
- 40 A2.2 Enable Push Video
- 40 A3.2.1 From iOS Mobile Device (iPhone / iPad)
- 41 A2.2.2 From Android Mobile Device
- 42 APPENDIX 3 COMPATIBLE USB FLASH DRIVE LIST
- 43 APPENDIX 4 COMPATIBLE SATA HDD LIST
- 44 APPENDIX 5 MAIN MENU STRUCTURE
- 46 APPENDIX 6 EAZY NETWORKING
- 46 A6.1 Via EagleEyes on iOS / Android Device
- 51 A6.2 Via Internet Explorer on PC / Laptop
- 55 A7.3 Cloud Icons