Cyclo Vac Tradition central vacuum Owner's manual

OWNER’S MANUAL
FOR HOUSEHOLD USE ONLY
Please read this document carefully before installing and⁄or
using your vacuum cleaning system.
SERIAL NO :__________________________________________________
AUSTRALIA
IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions should always be followed,
including the following.
Read all instructions before using this appliance.
WARNING – To reduce the risk of fire, electric shock, or injury :
1. Do not leave appliance when plugged in. Unplug from outlet when not in use and
before maintenace.
2. Do not use outdoors or on wet surfaces.
3. Do not allow to be used as a toy. Close attention is necessary when used
by or near children or infirm persons. This appliance is not intended for use
by persons (including children) with reduced physical, sensory or mental
capabilities, or lack of experience and knowledge, unless they have been
given supervision or instruction concerning the use of the appliance by a
person responsible for their safety.
4. Use only as described in this manual. Use only manufacturer’s recommended
attachments.
5. Do not use with damaged cord or plug. If appliance is not working as it should,
has been dropped, damaged, left outdoors, or dropped into water, return it to a
Cyclo Vac service center.
6. Do not pull or carry by cord, use cord as a handle, close a door on cord, or
pull cord around sharp edges or corners. Do not run appliance over cord.
Keep cord away from heated surfaces.
7. Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
8. Do not handle plug or appliance with wet hands.
9. Do not put any objects into openings. Do not use with any opening blocked;
keep free of dust, lint, hair, and anything that may reduce air flow.
10. Keep hair, loose clothing, fingers, and all parts of body away from openings
and moving parts.
11. Do not pick up anything that is burning or smoking, such as cigarettes,
matches, or hot ashes.
12. Do not use without dust bag and⁄or filters in place.
13. Turn off all controls before unplugging.
14. Use extra care when cleaning on stairs.
15. Do not use to pick up flammable or combustible liquids such as gasoline or
use in areas where they may be present.
16. Connect to a properly grounded outlet only. See Grounding Instructions.
KEEP THESE INSTRUCTIONS
3
Table of Contents
Preface
Schematic – Axess, GS110 & GS111 models
Schematic – E & GS Series
Schematic – DL & GX series
Unit Installation
6
6
7
8
9
INSTALLATION
Dos & Don’ts – Installing conduits
Dos & Don’ts – Installing Inlets
Muffler Installation
Electric Connections
Grounding Instructions
Low Voltage Connections
10
12
13
15
16
17
OPERATING INSTRUCTIONS
Hose Hook-up & Inlets
Progressive Start
Automatic Stop
LED Indicator
DataSync Monitor
DataSync Hose
Cyclo Vac Attachments
18
19
19
19
20
21
22
MAINTENANCE
Motor
Carbon Dust Filter
Dirt Receptacle
Filters
Electrostatic Bag
Ultra-Fresh* Permanent Filter
Disposable Bag & Filter
24
24
25
26
27
27
28
TROUBLESHOOTING
General Information
Decrease in suction strength
Vacuum will not start
Vacuum will not stop
WARRANTY INFORMATION
Limited lifetime warranty
One year satisfaction guarantee
Warranty on Cyclo Vac Attachments
WEEE Directive
29
30
32
33
34
34
35
36
5
Preface
Your new Cyclo Vac central vacuum system was designed and manufactured in
Blainville, Quebec, by the largest central vacuum cleaner manufacturer in Canada. With
over forty-five years of experience in the field, we provide a high-quality, state-of-the-art
product, and guarantee your complete satisfaction. Our extensive network of qualified
professionals ensures first quality service near you. Contact us for the location of the
Cyclo Vac authorized dealer in your area, or visit our website: www.cyclovac.com.
Schematic
AXESS - GS110 & GS111 MODELS
1.
2.
3.
6.
5.
6.
Circuit breaker
Low Voltage Connector & LED
Serial Number
Air Intake
Air Exhaust
Muffler (optional on Axess model)
min. 30 cm (12")
Recommended 40 cm (16")
4
min. 30 cm (12")
min. 30 cm (12")
6
1
2
3
5
min. 5 cm (2")
With muffler turned down,
min. 30 cm (12")
6
Schematic
E & GS SERIES
1. Circuit breaker
2. Low Voltage Connector & LED
3. Serial Number
4. Air Intake
5. Muffler
6. Carbon Dust Filter (GS310 & 311 models only)
7. Air Exhaust
min. 30 cm (12")
With muffler turned down,
min. 30 cm (12")
6
5
1
2
3
7
4
min. 30 cm (12")
min. 30 cm (12")
min. 30 cm (12")
Recommended 40 cm (16")
7
Schematic
DL & GX SERIES
1. Circuit breaker
2. Low Voltage Connector
3. Serial Number
4. DataSync Monitor - LCD Screen
5. Air Intake
6. Muffler
7. Carbon Dust Filter
8. Air Exhaust
min. 30 cm (12")
With muffler turned down,
min. 30 cm (12")
7
6
1
2
3
4
8
5
min. 30 cm (12")
min. 30 cm (12")
min. 30 cm (12")
Recommended 40 cm (16")
8
Unit Installation
Using the mounting plate provided with
your vacuum cleaner, secure the unit to the
wall (figure 1), at a height allowing easy
access to change the bag (see pages 6 to
8).
figure 1
The connections to the piping system will
require some basic tools: a mitre box and
small saw or a pipe cutter (figure 2). See
pages 10 and 11 for general instructions
pertaining to the preparation of PVC
pipes. To simplify matters, installation
kits, including necessary fittings, pipes,
glue and low voltage wiring, as well as a
detailed instructions booklet, are available
at your Cyclo Vac dealer..
figure 2
Contrary to all other connections in the
piping system, do not glue the last fitting
to your unit. Cyclo Vac central vacuums
are equipped with an adjustable air intake
valve (figure 3), which does not require
glue. An air-tight fit is obtained with the
screw-type adjustment on the fitting itself.
figure 3
Installation
9
Dos & Don’ts
INSTALLING THE PIPING
10
Installation
Dos & Don’ts
Installation
11
Dos & Don’ts
INSTALLING INLETS
When installing your vacuum inlets, we recommend that the principle of electric
polarity be taken into account. Ensure that the wire connected onto contact A on
inlet 1 is the same as that connected to contact A on inlet 2, and so on. Do not
cross, reverse or interchange wires.
A
B
A
B
1 INLET
2 INLET
A
B
A
B
1 INLET
2 INLET
12
Installation
Muffler Installation
1. Insert the rubber coupling on the vacuum air exhaust.
2. Using a Phillips screwdriver, tighten the clamp collar to ensure
adequate sealing.
3. Insert the 90° elbow into the rubber coupling, and tighten the clamp collar
as per instructions in step 2.
4. Apply ABS glue to the 90° elbow and insert muffler.
AXESS - GS110 & GS111 MODELS
A.
B.
C.
D.
C
B
Rubber coupling
90° elbow
Muffler
Air Exhaust
A
D
Glue not included.
A
210, 211, 310, 311, 710, 711, 2010 ET 2011 MODELS
C
B
A
D
Glue not included.
Installation
13
Muffler Installation
5010 - 5011 (1 muffler) & 7010 - 7011 (2 mufflers) MODELS
WARNING
Your central vacuum is a high performance
unit, equipped with two high output
motors, whose maximum performance
requires a specific installation:
7010/7011
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system, with outdoor venting (see
details below).
Included
5010/5011
2x
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Be informed that an improper
installation could reduce the unit’s performance and durability, and even
invalidate the warranty.
To outdoors
Before installing muffler, be sure that it is preceeded by
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Glue not included
PVC
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Metal
To outdoors
PVC
*
* 2nd muffler installation for units
with motors in parallel only. CAUTION: When power unit is operational, metal exhaust pipe(s)
can become very hot; that’s why we recommend that you install
the provided rubber sleeve(s) on it(them).
14
Installation
Electric Connections
There should be an electric outlet within 1 meter (3 feet) of your central vacuum
unit. Once the appliance is installed in a suitable location, connect your central
unit to an electric outlet on a dedicated* grounded circuit. Do not use extension
cords or modify the length of your vacuum cleaner’s power cord.
DEDICATED* GROUNDED CIRCUIT
t/PSUI"NFSJDB
120 V ⁄ 240 V all models : 15 A
t&VSPQFBODPOUJOFOUBOEPUIFS
220 V ⁄ 240 V models 5011 et 7011 : 15 A
220 V ⁄ 240 V models 711 et 2011 : 10 A
220 V ⁄ 240 V models Axess, 111, 211, 311 : 8 A
Your central vacuum cleaner has a thermal safety device ⁄ circuit breaker to
protect it against any over voltage or electrical defect. If that protection should
fail, contact your authorized dealer.
*Please reserve a circuit breaker dedicated only to the connections for your
central vacuum.
If you find that installing your vacuum cleaner is too difficult, ask your service
center to install it for you. When in doubt, it is better to have the work done by a
professional and ensure that the unit is properly installed. Any installation that
does not comply with the specified norms could alter or invalidate the warranty.
Installation
15
Grounding Instructions
This appliance must be grounded. If it should malfunction or breakdown,
grounding provides a path of least resistance for electric current to reduce
the risk of electric shock. This appliance is equipped with a cord that has an
equipment-grounding conductor and grounding plug. The plug must be inserted
into an appropriate outlet that is properly installed and grounded in accordance
with all local codes and ordinances. No adaptor should be used with this
appliance.
WARNING
Improper connection of the equipment-grounding conductor can result in a risk
of electric shock. Check with a qualified electrician or service person if you are
in doubt as to whether the outlet is properly grounded. Do not modify the plug
provided with the appliance – if it will not fit the outlet; have a proper outlet
installed by a qualified electrician.
120 V MODELS
This appliance is for use on a nominal 120 V circuit, and has
a grounded plug (figure 4). Make sure that the appliance is
connected to an outlet having the same configuration as the
plug. No adaptor should be used with this appliance.
ʼnʼnŇ͌7cŚŜŘ͌7.0%&-4
figure 4
This appliance is for use on a circuit that has a nominal rating of more than 120 V
and that is factory-equipped with a specific cord and plug to permit connection to
a proper electric circuit. Make sure that the appliance is connected to an outlet
having the same configuration as the plug. No adaptor should be used with this
appliance. If the appliance must be reconnected for use on a different type of
electric circuit, the reconnections should be done by a qualified service personnel.
Type C
16
Type G
Type H
Installation
Type I
Nema 6-15 R
Low Voltage Connections
Connect the low voltage wires to the low voltage inlet on your unit.
To do so:
1.
2.
3.
4.
5.
Strip wires over 1 cm (½ inch) (figure 5).
Gently press on the toggle to open the connector (figure 6).
Insert stripped wire (figure 7).
Release toggle to secure wire in connector (figure 8).
Repeat for second wire.
To disconnect:
1. Gently press on the toggle to open the connector.
2. Remove low voltage wire from connector.
figure 5
figure 6
LED
details on
page 19
figure 7
figure 8
Installation
17
Hose Hook-up & Inlets
Before operating your central vacuum…
Please verify that your central vacuum is properly connected to the piping system,
and to a grounded electrical outlet, and that the low voltage wires are connected
to the unit (see pages 9 to 17). Then, read the complete owner’s manual and
proceed with a quick verification of your unit’s installation :
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To start your central vacuum, simply insert the hose in the vacuum inlet of your
choice. Please ensure that the tab on the hose end is properly lined up with the
slot in the inlet opening (figure 9). If your hose handle has an integrated on⁄off
switch, simply slide the switch to the “on” position.
Do not try to open another inlet while your system is in operation, as it may
damage the inlet’s rubber seal.
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check other inlets for leaks.
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works properly.
figure 9
18
Operating Instructions
Progressive Start
(DL & GX Series)
Each DL & GX model is equipped with a special module allowing for a smooth and
gradual start-up of the vacuum system, to prolong motor durability.
Automatic Stop
(Except Axess model)
In case you’ve forgotten to turn off your vacuum, or it’s been turned on by mistake,
your vacuum system wil automatically shut off after one hour of uninterrupted
use. For models of our DL and GX series used with a DataSync Hose (see page
21), the four LEDs will flash on the hose handle, indicating an automatic shutoff.
Simply restart the vacuum system with the switch on the hose handle.
LED Indicator
(E & GS Series only)
LED – On low voltage connector
Steady green – indicates unit is connected to a
power source
Flashing green – indicates 500 hours of use.
Preventive maintenance recommended. Have unit
checked by an authorized dealer.
Operating Instructions
19
DataSync Monitor
(DL & GX Series)
Your central vacuum unit is equipped with an electronic timing device that will
recommend proper maintenance of your vacuum system. These signals are only
suggestions and will do not indicate a problem with your vacuum system. They will
not stop or hinder the use of the vacuum.
c
d
e
1
2
Timer – indicates hours the unit has been
operated
Flashing wrench – maintenance of the power unit
is required
Turbine
Without movement – unit is connected to a power
source
3
Movement – unit is turned on - operating
Speed of movement according to power level
chosen
5
4
6
7
f
g
h
i
Flashing Bag – GX series only
Check the bag, and change if necessary
Flashing Filter – DL series only
Empty dust recipient and clean filters
Flashing Carbon Dust Filter - All models
Replace filter
Reset – to stop the flashing icons, press the
reset button for one second.
Please note that maintenance information provided by these three icons (4, 5,
and 6) will also appear on the handle of the DataSync Hose (see details on next
page).
DEMO MODE
Demo mode: to initiate a demonstration of the information center on the power
unit, press the reset button i for 5 seconds. To stop the demonstration, simply
press the reset button i.
20
Operating Instructions
DataSync Hose
(DL & GX Series)
The light emitting diodes on the DataSync hose will
signal, by flashing, that it is time to change the bag
or empty the canister, and even when maintenance
is required. They do not indicate a problem with the
vacuum system, and will not hinder or stop the use
of the vacuum power unit.
c
1
Flashing LED over Bag icon
GX series only – check the bag, and change if necessary
2
3
Flashing LED over Filter icon
DL series only – empty dust recipient and clean filters
d
e
f
g
Flashing LED over Carbon Dust Filter icon
DL & GX series - replace filter
Flashing LED over Wrench icon
DL & GX series - maintenance of the power unit is required.
Four green LEDs indicate the power level chosen. When
all four flash, they indicate an automatic shut-off (after one
hour of uninterrupted use). Simply restart the power unit by
pressing the hose handle switch.
4
5
Press the switch to start the power unit at full power. To reduce power level,
press briefly on the switch. Power level will reduce by one level. From power
level 1 (lowest), the power unit will proceed to power level 4 (highest). To
stop the power unit, press the switch for 1 second.
DEMO MODE :
Demo mode: If you initiate a demonstration of the DataSync Information Center on
the power unit, (by pressing the reset button on the vacuum unit for 5 seconds) the
hose will also enter a demo mode of LEDs. To stop the demonstration, simply press
the reset button on the hose handle g for one second.
Operating Instructions
21
Cyclo Vac Attachments
OVAL DUSTING BRUSH
Use just about anywhere : on
lamps & lamp shades, blinds,
shelves, and decorative trims
UPHOLSTERY BRUSH
With removable bristles, use to
clean all upholstered furniture such
as sofas, chairs, and mattresses.
CREVICE TOOL
Use in narrow spaces, nooks and
crannies, such as heating ducts,
and space between sofa cushions,
and window panes.
FLOOR BRUSH
Use on all types of floor: hardwood,
ceramic or even small carpets or
rugs.
CARPET BRUSH
Specially designed for small
carpets and area rugs, it cleans
down deep.
22
Operating Instructions
Cyclo Vac Attachments
HOSE HOLDER
In addition to conveniently holding your
hose, it is specially designed to allow
the storage of your floor brush on the
telescopic wand, without crushing the
brush bristles.
TELESCOPIC WAND
Easily adjusted to the desired height.
Simply press the button, then slide
the wand to the desired length, and
release the button to lock the wand
into position. Convenient button-lock
mechanism prevents the wand from
slipping off the hose handle.
push button here
ATTACHMENT HOLDER
Made of durable vinyl, it conveniently
holds all your accessories. Hang
it on your hose holder, to keep all
accessories at hand.
Operating Instructions
23
Motor
Please note that Cyclo Vac motors do not require lubrication. Each motor
contains two carbon brushes that will wear normally, and may eventually
require replacement. For warranty purposes, replacement should be done by an
authorized dealer. Brush life is affected by hours of use, frequency of start-ups
and shut-downs, humidity, altitude, and temperature. In order to avoid damage to
the unit’s motor, brushes should be replaced before they are completely worn-out.
We therefore recommend that you have your unit and motors inspected by an
authorized dealer every 5-6 years.
Carbon Dust Filter
(Patented)
(Except models Axess - 110, 111 - 210, 211)
We recommend changing this filter after three
bag replacements. For the GX series, the DataSync
monitor will indicate when to change the filter.
These indications are provided by an electronic
timing board only as a reference guide.
To do so:
figure 10
1. Unlatch the opening on the carbon filter case
and gently flip it upward (figure 10).
2. Remove the used filter, and discard (figure 11).
3. Insert the new filter. When doing so, please
ensure that the arrow printed on the filter itself
points outwards. (figure 12).
4. Close casing opening, and latch.
figure 11
Part number : TDFILHEC2
figure 12
24
Maintenance
Dirt Receptacle
(E & DL Series)
Occasional maintenance of the dirt receptacle is necessary to ensure constant, lasting
performance. We recommend that it be emptied at least every season, depending on
frequency of use. To empty the dust receptacle, disconnect your vacuum cleaner from
its power source. Then, release the two clamps and empty the recipient. Reseal the
receptacle in place.
Maintenance
25
Filters
(E & DL Series)
Regular maintenance of the filtration system is
recommended to ensure maximum performance
of your central vacuum .
Your Cyclo Vac central vacuum is equipped with
two filters. The anti-clogging filter (thin fabric)
stops the larger particles, and the Cyclofiltre
(thick fabric) catches the microscopic particles.
The Cyclofiltre is treated with Ultra-Fresh*
to prevent the growth of mold, fungus and
bacteria. Both filters are washable in cold water
(no bleach) and can be dried at low temperature.
figure 13
1. To remove the filters, first remove the dust
receptacle (figure 13).
2. Then, use the straps at the base of
the filters to withdraw (figure 14) We
recommend cleaning the anti-clogging filter
(thin fabric) every time the dust receptacle
is emptied. You may either shake it out, or
wash it. The Cyclofiltre (thick fabric) should
be cleaned after four anticlogging filter
cleanings, or approximately once a year.
figure 14
3. Both filters must be completely dry before
they are reinstalled. Carefully install them in
the support grooves (figure 15) on the filter
frame to ensure adequate protection of the
motor. Install the Cyclofiltre (thick fabric)
first, and the anticlogging filter (thin fabric)
over.
Inspect the filters for tears and punctures before
reinstalling them. Do not reinstall damaged
filters.
* Ultra-Fresh est une marque de commerce de Thomson Research Associates.
26
Maintenance
figure 15
Part numbers :
DL : TDFICY21
E : TDFICY22
Electrostatic Bag
(GS & GX Series)
Replace the bag when full. Frequency will
depend on use of the unit. For the GX series,the
DataSync monitor will indicate when to change
the bag. These indications are provided by an
electronic timing board, only as a reference
guide.
1. To access the bag, unlatch the two
clips and remove the dust receptacle
(figure 16).
figure 16
2. Remove the used bag and seal bag opening
(adhesive seal provided on each bag).
Discard used bag.
3. Install the new bag, ensuring the tabs on
the bag adaptor are aligned with the slots
in the bag collar (figure 17).
4. Ensure adequate sealing by inserting bag
as far as retention ring (figure 18 - A).
Rotate bag 20° (figure 18 - B) to ensure
tabs on bag adaptor are no longer aligned
with the slots in the bag collar.
retention ring
tabs on bag
adaptator
figure 17
5. Put the dust receptacle back in place and seal
by latching both clips.
A
Only use genuine Cyclo Vac replacement bags.
Failure to do so could void the warranty on
your vacuum unit.
Part numbers :
TDSAC33C : GS 310,311 - GX 310,311
TDSAC53C : GS 210,211
TDSAC83C : GS 710, 711 - GX 710, 711, 2010, 2011, 5010, 5011, 7010, 7011
B
figure 18
Ultra-Fresh* Permanent Filter
This drum-shaped filter requires no maintenance. It will be checked by the authorized
dealer when you have the vacuum power unit inspected, after approximately 500 hours
of use.
* Ultra-Fresh is a trademark of Thomson Research Associates
Maintenance
27
Disposable Bag & Filter
(Axess, GS110 & GS111 models)
Replace the bag when full. Frequency will depend on
the use of the unit.
1. To access bag, remove the power unit top cover.
2. Remove the used bag and seal bag opening
(adhesive seal provided on each bag). Discard
used bag.
3. Install the new bag, ensuring the tabs on the
bag adaptor are aligned with the slots in the bag
collar (figure 19).
figure 19
tabs on bag adaptator
retention ring
4. Ensure adequate sealing by inserting bag as far
as retention ring (figure20 - A).
Rotate bag 20° (figure 20 - B) to ensure tabs
on bag adaptor are no longer aligned with the
slots in the bag collar.
A
5. Put the top cover back in place.
The disc-shaped filter (figure 21), located between
the dust bag and the motor, should be changed
after three bags replacement (45 hours of use), or
more often, as needed.
figure 20
Only use genuine Cyclo Vac replacement bags.
Failure to do so could void the warranty on your
vacuum unit.
Type 3 bag
Part number : TDSAC43C
28
figure 21
Maintenance
B
General Information
If the vacuum unit does not work, check the fuse or breaker on the unit and⁄or in the
electrical panel of your home, and replace any defective part(s) as deemed necessary.
Please verify that the unit has been installed properly, according to the instructions in
this manual.
Your vacuum cleaning system is designed to collect everyday dry matter (dust).
It is approved by authorized testing agencies for dry use only. Do not use on wet
surfaces.
Should you accidentally vacuum liquids, immediately unplug the unit from the
electric outlet, then empty and wipe the dust recipient with a dry cloth. Then
operate the system from the vacuum inlet through which you vacuumed the liquid,
in order to eliminate all moisture in the piping system.
We strongly recommend against vacuuming abrasive materials such as cement,
plaster and gyproc dust. This fine dust could work its way into the motor, causing
considerable damage. Should you do so inadvertently, immediately clean the
filters and, as a precautionary measure, contact your authorized service center to
determine the extent of the damage to the unit.
Remember that in order for your warranty to remain valid, maintenance of the
motor and repairs to the unit itself must be carried out by an authorized service
center, using original Cyclo Vac or Trovac parts.
Maintenance
29
Troubleshooting
30
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Decrease in suction
strength
Dirt recipient⁄Bag is full
Empty dirt recipient ⁄
change bag (see pages 25
to 28).
Dirt recipient is not
properly attached
Check clamps and dirt
recipient are aligned.
Filters need cleaning ⁄
replacing
Remove, shake and⁄or wash
filters or replace them
(depending on model)
before reinstalling them in
the unit (see page 26).
Motor guard screen is
blocked
Remove filters, and
check the guard screen
(which separates the
motor from the filtration
compartment) for
blockage. Ensure filters
are always properly
installed, to prevent this
problem from happening
again.
Open vacuum inlet
Close all vacuum inlets
not in use.
Exhaust line is clogged
Verify that no object is
blocking the exhaust.
Troubleshooting
Troubleshooting
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Decrease in suction
strength (cont.)
Blocked hose
Plug the handle end of
the hose into the suction
inlet, thus reversing the
suction in the hose.
Cover the gap around
the handle, to ensure
suitable suction strength,
and ensure contact with
inlet contacts to start the
unit. This should clear
the hose
Obstruction in the piping
system
Remove the screw from
the air intake connector,
to free the central vacuum
unit from the piping
system. Start the unit by
plugging the hose into a
vacuum inlet. By placing
your extended hand over
the air intake opening on
the unit, check the suction
strength on the unit itself. If
suction strength is normal,
the obstruction is in the
piping system. If suction
strength is diminished or
completely absent, have
the unit checked by an
authorized service center.
If none of these suggestions restore suction strength, contact
your authorized service center.
Troubleshooting
31
Troubleshooting
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Vacuum will not start
The electrical power is
not connected properly
Ensure that the power cord
is plugged into a dedicated
grounded electrical outlet,
according to specifications
on pages 15 and 16.
Low voltage wire is not
connected properly
Verify the low voltage
wires, make sure they are
properly inserted into the
low voltage inlet, as per
instructions on page 17.
Faulty vacuum inlet
Start the vacuum unit
from other inlets in your
home, to identify the
defective inlet.
Unit circuit breaker is off
Press the reset button
to reset the unit circuit
breaker. If unit restarts
and automatically shuts
off shortly after, contact
an authorized service
center.
In-house circuit breaker
is off
Reset the circuit breaker in
your electrical panel. Verify
that your central vacuum
unit is connected on a
dedicated grounded circuit
(see pages 15
and 16).
Defective on⁄off hose
Turn the hose ¼ turn in
the vacuum inlet. If unit
starts, have the vacuum
hose checked by a
certified service center.
If none of these suggestions help start your vacuum unit,
contact your authorized service center.
32
Troubleshooting
Troubleshooting
PROBLEM
POSSIBLE CAUSE
CORRECTIVE ACTION
Vacuum will not stop
Hose improperly inserted
into vacuum inlet
Ensure that the hose end
is properly placed in the
vacuum inlet: the tab on
the hose should fit into
the slots of the inlet, to
ensure adequate contacts
for the hose switch to
function (see page 18).
Defective on⁄off hose
If the hose is properly
placed in the vacuum
inlet, and the unit
continues running
despite the fact that
the hose switch is in
the “off” position, have
the hose checked by a
service center.
Low voltage wire is not
connected properly
While vacuum is on,
unplug low voltage
wires from unit. If
vacuum stops, there’s a
faulty low voltage wire.
Contact your installer
or authorized service
center.
If in spite of these suggestions, your vacuum unit is still not stopping,
contact your authorized service center.
Note: For DL & GX central vacuums, used with a DataSync hose: press the
hose switch for one full second to shut off central vacuum.
Troubleshooting
33
Warranty Information
This warranty is valid for domestic use only.
LIMITED LIFETIME WARRANTY
Your Cyclo Vac vacuum system is protected by a lifetime warranty. We guarantee
that the unit canister will be exempt of any material or manufacturing defect. This
warranty is valid from the date of purchase, for as long as you are the original
owner, and the system remains at its original place of installation.
The motors and electrical components are entirely guaranteed for a period of
10 years or 500 hours, for series E & GS; and for a period of 15 years or 750
hours for series DL & GX. Our authorized service center will repair or replace (at
Cyclo Vac’s discretion) the defective part or parts, free of labor costs, for a period
of 5 years.
Cyclo Vac W#arranty
Motors and Electrical Components
MODEL
PARTS
LABOR
E & GS Series
10 years or
500 hours
3 years
DL & GX Series
15 years or
750 hours
3 years
In order to maintain your warranty, all repairs must be made by an authorized
Cyclo Vac service center, with original Cyclo Vac or Trovac parts. Failure to do so
could void the warranty.
This warranty excludes normal wear and tear of certain parts such as filters,
damages caused (according to Cyclo Vac) by abusive use (ex. : drywall dust,
water, etc.), commercial use, the lack of appropriate maintenance, inadequate
installation, negligence, natural disasters, accidents, and acts of God.
34
Warranty Information
Warranty Information
THREE YEAR WARRANTY ON CYCLO VAC RECOMMENDED* ATTACHMENTS
All Cyclo Vac recommended attachments* are guaranteed for three years, subject
to certain conditions. If during this three year period, an accessory presents a
manufacturing defect, return it to the nearest authorized Cyclo Vac service center
along with a copy of your invoice (clearly indicating the attachments purchased),
and we will repair or replace the part according to the conditions of the warranty.
This warranty does not cover normal wear and tear of components such as : belts,
brushes, rollers and their components, nor abusive use. It is valid only for normal
domestic use.
*Your Cyclo Vac recommended attachments are clearly identified by a Cyclo Vac
logo. Any other attachment, even if purchased at a Cyclo Vac sales center
at the same time as your power unit, is not covered by the 3 year Cyclo Vac
warranty.
This warranty is valid for domestic use only. This warranty is not a modification
but an addition to warranties required by law. Any claim relative to this warranty
must be accompanied by the original invoice. Any changes or modifications made
to the product may invalidate this warranty. Transportation and service calls are
excluded . This warranty is non transferable.
Keep all payment records (bill of sale, delivery slip). The date on these records
establishes the warranty period. Should warranty service be required, you must
show proof of purchase. If proof of purchase cannot be supplied, the warranty
period will be determined from the date of manufacture of the product.
Cyclo Vac shall not be held responsible for any consequential, incidental, or
special damages arising from the use of this central vacuum.
WARRANTY TERMS MAY VARY DEPENDING ON COUNTRY.
Warranty Information
35
WEEE Directive
IMPORTANT ENVIRONMENTAL INFORMATION – EUROPEAN ECONOMIC AREA ONLY
This appliance has been assessed in accordance with the European Parliament
Directive on Waste Electrical and Electronic Equipment, usually referred to as the
WEEE Directive.
The WEEE Directive requires that the appliance be disposed of at the end of its
useful life in an environmentally responsible manner. Parts and materials should
be re-used or re-cycled in order that the use of new resources and amount of
waste going for landfill can be minimised.
The WEEE Directive stipulates that the supplier should collect the used item
without cost to you. Please inform the supplier of your wish to have the old
appliance collected when ordering the replacement.
If you wish to dispose of the appliance yourself, do not mix it with unsorted
municipal waste. The crossed-out wheeled bin symbol on the unit label (figure 22)
indicates this requirement. You must ensure that the appliance is disposed of at
an authorised treatment facility. Details can be obtained from your local council.
figure 22
36
Notes
Notes
WWW.CYCLOVAC.COM
Head Office
CANADA
3, rue Marcel-Ayotte
Blainville (Québec) J7C 5L7
5FM
t'BY
[email protected]
1 888 77CYCLO
Distribution Centers
EUROPE
16, rue du Stade
44170 Treffieux France
5FM
t'BY
PRINTED IN CANADA
IMPMOD925 - NOV’09
[email protected]
Nº vert: 0800 800 393
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