10-Quart Raven Backpack Series

10-Quart Raven Backpack Series
Safety, Operation and Maintenance
Manual with Parts List
Please read before use!
Please fill out the following information:
Model No:
1.5 HP, 115 Volt
Serial No:
REGISTER
YOUR
MACHINE
ONLINE!
Distributor Name:
Distributor Phone No:
Date of Purchase:
Returned Material Authorization (RMA) Procedure
Original purchaser must contact the manufacturer to follow correct RMA/warranty
procedures. Must include a copy of RMA Sheet enclosed in the box with returned item.
No returns shall be authorized unless the proper RMA procedures are followed. It is the
responsibility of the distributor to repair the customer’s equipment as soon as possible. If
the distributor does not have the facilities to repair the equipment, it may be shipped or
taken to an authorized service center for repair.
Customer must contact the manufacturer prior to working on or changing out any
parts, etc. Manufacturer must issue an RMA Sheet containing approved labor time and
replacement parts. Do not send parts or equipment back to manufacturer without an RMA
Number and approval. No labor will be paid for, nor part costs paid for or reimbursed that
have not been previously approved by manufacture. All warranty work must be approved
and authorized to qualify and appropriate warranty procedures must be followed.
10-Quart Raven Backpack Series
10-Quart Raven Backpack
Series
By Sandia Products
Reliable Power
Fastest Pick-Up
Maximum Airflow
Innovative Design
15571 Container Lane, Huntington Beach, CA 92649
Phone: 714-901-8400 | Toll Free: 800-983-5834 | Fax: 714-901-8404
[email protected] | www.sandiaplastics.com
© 2012 Copy Rights Reserved Sandia Products, Inc.
Important Information and Safety Instructions
Register your Machine at www.sandiaplastics.com/registration.aspx
Serial No:
© 2012 Copy Rights Reserved Sandia Products, Inc.
Lightweight
HEPA Filtration
7.0 Machine Parts List
Dear Valued Customer,
Congratulations on the purchase of your 10-Quart Raven Backpack Vacuum! The world
of carpet cleaning is becoming more high-tech and competitive and we strive to provide
you with the most innovative products. Our backpack vacuum is yet another example of
this, bringing a new dimension to carpet and upholstery cleaning with its cutting-edge
features, quality and value.
Please review this manual, paying careful attention to the Safety Instructions section.
Keep in mind that any unnecessary damage, neglect or abuse of this machine will void
your warranty. You can be confident that simple maintenance will ensure that your
backpack vacuum provides quality performance for many years to come.
If warranty questions arise, please consult your manual or contact your distributor.
Should you have any questions regarding maintenance, replacing parts or ordering parts,
please call an authorized distributor.
Before you begin using your backpack vacuum, thoroughly review the Owner’s Manual.
Again, congratulations on the purchase of your 10-Quart Raven Backpack Vacuum!
Table of Contents
New Equipment Warranty................................................................................ 3
1.0 Safety Instructions................................................................................... 4
Item No.
Item Description
Qty.
Drawing No.
10-0007-10
10qt. Cloth Bag for Backpack
1
1
10-0006
10qt. Paper Bags/10 pack
0.1
2
10-0006-HEPA
10qt. HEPA Microlined Bags/10 pack 0.1
2a
HEPA Models Only
10-0003Lid Latch 2 3
10-0004Lid Rivet 4 4
BP-10-L-GRYGRAN
10qt. Backpack Lid Gray Granite
1
5
10-0024
1-1/2” Black Vacuum Hose
4
6
10-0195Swivel Cuff 1 7
10-0008-B
Dome Filter w/ Bag Support
1
8
10-0219-A
HEPA Filter w/ Bag Support 1
8a
HEPA Models Only
10-0013
Super Motor - Super Models Only
1
9
10-0012
Whisper Motor - Whisper Models Only 1
9a
10-0199
Vacuum Motor Gasket
1
10
10-0022
Shoulder and Waist Belt Screw
4
11
10-0023
Shoulder & Waist Belt Washer
4
12
10-0021
Shoulder & Waist Belt
1
13
BP-10-T-GRYGRAN
10qt. Backpack Tank Gray Granite
1
14
10-0020
Cushioned Back Pad
1
15
10-00151/4” Flat Washer 416
10-0014Motor Screw 417
BP-10-B-BLKGRAN
10qt. Backpack Bottom Black Granite
1
18
10-0016-10
10qt. Deflector Plate
1
19
10-0017 Deflector Screw
3
20
10-0018
Sound Dampening Band
1
21
10-0019
10qt. Dual Cell Noise Filter
1
22
10-0070
Screw for Well Nut
1
23
10-0069
Well Nut for Cord Lock
1
24
10-0027-A
Strain Relief Nut
1
25
10-0027Pigtail Strain Relief 126
10-002617” Power Cord 127
10-0028
50-Foot Electrical Cord
1
28
10-0025On/Off Switch 129
10-0204-B
Washer for Rivet 10-0205
6
Not Pictured
10-0205
Body Rivet for Backpack
6
Not Pictured
10-0223-A
2-Piece Head Attachment
1
Not Pictured
2.0 Grounding Instructions............................................................................ 5
5-Piece Standard Tool Kit
3.0 Care of your Backpack Vacuum Cleaner.................................................. 6
Item No.
10-0031
10-0032
10-0033
10-0037
10-0029
4.0 Operation and Assembly Instructions...................................................... 7
5.0 Trouble Shooting Guide........................................................................... 9
Item Description
5” Upholstery Tool
14” Scalloped Floor Tool
17” Crevice Tool
3” Round Dust Brush
2 PC 2 Bend Button Lock Wand
Qty.
1
1
1
1
1
6.0 Machine Schematic Drawing................................................................... 10
7.0 Machine Parts List................................................................................... 11
(2) 10-Quart Backpack Vacuum
10-Quart Backpack Vacuum (11)
6.0 Machine Schematic Drawing
New Equipment Warranty
Lifetime on polyethylene plastic body, 5-years on motor and all electrical, 1-year on
tools.
Warranty Policy
All equipment is inspected and tested before shipping from the manufacturer. All
parts are warranted to be new and free from defects in workmanship and material,
under normal use to the original retail purchaser. This warranty limits manufacturer’s
liability for defects in workmanship or materials to replacement of defective parts only.
Manufacturer accepts no liability for incidental or consequential damages arisen from
the use of any equipment, defective or not. This warranty is in lieu of all expressed or
implied warranties and is extended only to the original retail purchaser. Manufacturer
sales and service representatives are not authorized to waive or alter the terms of this
warranty, or to increase the obligations of the manufacturer under the warranty. Parts
replaced or repaired under this warrant are warranted for the remainder of the original
warranty period.
Freight charges and travel charges to and from the service provider shall be covered for
ninety (90) days from the purchase date. After the ninety (90) day period, these freight
charges shall be paid by the equipment owner, subject to manufacturer discretion. Certain
circumstances may require additional consideration. No travel charges shall be covered
after ninety (90) days.
Manufacturer covers up to 1-year (365 days) of service labor at manufacturer’s calculated
hourly labor rate/repair time when performed by a manufacturer’s authorized-service
provider. Ultimately, labor reimbursement costs are at the discretion of the manufacturer.
After 1-year, original retail purchaser is responsible for all labor costs with no
manufacturer reimbursement.
Manufacturer charges a 15% restocking fee for any items that are being returned to stock.
Items must be new, unused and free of damage. Only good for up to 1-year (365 days).
After 1-year, manufacturer does not accept the return of any item(s) for a reimbursed
price.
Authorized warranty replacement parts need to come directly from the manufacturer.
Any use of any other parts will void warranty. Sandia Products, Inc. does not reimburse
for parts used by the customer that were not supplied directly for the machine under
warranty.
(10) 10-Quart Backpack Vacuum
10-Quart Backpack Vacuum (3)
1.0 Safety Instructions
5.0 Troubleshooting Guide
READ THIS MANUAL BEFORE OPERATING. KNOW THE PROPER
OPERATION, CORRECT APPLICATIONS AND THE LIMITATIONS OF THIS
EQUIPMENT BEFORE USE.
CAUTION: Always disconnect power cord before servicing vacuum.
WARNING: Repairs should only be performed by an authorized service center.
This backpack vacuum will afford you many years of trouble free operating satisfaction,
provided it is given the proper care. All parts have passed rigid quality control standards
prior to being assembled to produce the finished product. Prior to packaging, your
backpack vacuum was again inspected for assurance of flawless assembly.
This backpack vacuum is protectively packed to prevent damage in shipment. We
recommend that upon delivery, unpack the unit and inspect it for any possible damage.
Only a visual inspection will reveal damage that may have occurred.
If damage is discovered, immediately notify the transportation company that delivered
your vacuum. As a shipper, we are unable to report any claim for damage. You must
originate any claim within five (5) days.
This manual is for your protection and information. Please read carefully since failure to
follow precautions could result in discomfort or injury.
Reduce the Risk of Fire, Electric Shock or Injury
DO NOT USE ON WET SURFACES. DO NOT EXPOSE TO RAIN. STORE
INDOORS.
• DO NOT leave the vacuum when plugged in. Unplug from the outlet when not in use
and before servicing.
• DO NOT vacuum up any liquids. This vacuum is for dry use only! To avoid electric
shock, DO NOT expose to rain. Store indoors. DO NOT use on wet surfaces.
• This is not a toy. Close attention is necessary when used around or near children.
• Use only as described in this safety manual. Use only manufacturer’s recommended
attachments, accessories, replacement parts and filters.
• DO NOT use this backpack vacuum with damaged cord or plug. If the vacuum is not
working as it should, because it has been dropped, damaged, left outdoors or dropped
into water, contact an authorized service center or factory.
• DO NOT pull or carry by the cord, use cord as a handle, close a door on the cord, or
pull the cord around sharp edges or corners. Keep cord away from heated surfaces.
PROBLEM: Loss of vacuum
CAUSE
SOLUTION
Cap is damaged
Inspect and replace if needed
Faulty vacuum motor
Call manufacturer or service center
Full paper bag filter
Replace paper filter bag
Clogged hose or wand
Remove obstruction
Loose or broken fan
Call manufacturer or service center
PROBLEM: Motor is not running
CAUSE
SOLUTION
Faulty on/off switch
Call manufacturer or service center
Power cord defective
Call manufacturer or service center
Loose connection or wiring
Call manufacturer or service center
Motor defective
Call manufacturer or service center
Blown fuse or tripped circuit breaker
Replace fuse or reset circuit breaker
PROBLEM: Dust blowing from vacuum when running
CAUSE
SOLUTION
Full paper bag
Replace filter bag
Paper filter bag not installed properly
Reinstall or replace paper filter bag properly
Cloth filter bag is dirty
Clean cloth filter bag
Cloth or paper filter bag is torn
Replace
• DO NOT unplug the vacuum by pulling the cord. To unplug, grasp the plug, not the
cord.
• DO NOT handle the plug of the vacuum with wet hands.
• DO NOT put objects into openings. DO NOT use with any opening blocked. Keep
free of dust, lint, hair and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all body parts away from opening and moving
parts.
• DO NOT pick up anything that is burning or smoking such as cigarettes, matches or
hot ashes.
(4) 10-Quart Backpack Vacuum
10-Quart Backpack Vacuum (9)
4.0 Operation and Assembly Instructions Continued
HEPA Models:
When the white disk inside your dome filter is discolored, replace it with a new HEPA
filter with bag support. Replacement time frame of the HEPA filter depends on the
frequency and application of use. For best results, replace every six (6) months.
IMPORTANT:
Following the instructions above is critical in prolonging the life of your vacuum. All
filters must be used at all times.
The backpack comes assembled, but you will need to install the hose to the wand, and the
wand to the attachment.
Assembly of Attachments:
Wand Assembly (for 2-Piece Wand Only):
• Align the button lock of the upper wand section with the opening
for the button lock on the lower wand section.
• Push the sections together until the button lock slides into place
and the lock is secured.
To Connect Wand to Hose:
• Connect the tapered end of the wand to the swivel cuff at the end
of the hose.
To Connect Wand to Attachments:
• Turn wand nut counterclockwise approximately four (4) complete
turns.
• Insert the tool into wand and coupling.
• While holding the tool in place, turn nut clockwise until wand nut
is fully locked.
Reduce the Risk of Fire, Electric Shock or Injury Continued
• DO NOT use without the proper cloth filtration bag, paper filter bag and other filters in
place.
• DO NOT use the vacuum to pick up flammable or combustible liquids such as
gasoline or use in areas where they may be present.
• Use extra care when cleaning on stairs.
• DO NOT use where oxygen or anesthetics are used.
• Turn off all controls before unplugging. Make sure the on/off switch is in the off
position.
• The extension cord provided with this unit is 50-foot, 16/3-gauge wire and MUST be
used with this unit to ensure grounding protection.
• Replace damaged or worn parts immediately with genuine, original equipment parts to
maintain safety and to protect your limited warranty.
• DO NOT lubricate the motor.
• DO NOT tie extension cord to pigtail cord. This will damage the cord and will not be
covered under warranty.
• DO NOT overstretch the safety power cord between the vacuum and the electrical
outlet in the wall.
• DO NOT use without all filters correctly secured in place.
• When using the vacuum with a powerhead tool and connection, always turn off the
vacuum and nozzle tool before connecting or disconnecting either the hose or power
nozzle. Depending on your vacuum model, the hose may contain electrical wires.
DO NOT use when damaged, cut or punctured.
Always turn OFF the vacuum before connecting, disconnecting or working on the
vacuum. This vacuum must be connected to a properly grounded outlet only (see
grounding instructions).
2.0 Grounding Instructions
DANGER: IMPROPER GROUNDING METHOD CAN RESULT IN A RISK OF
ELECTRIC SHOCK.
Electrical equipment must be grounded. If it should malfunction or breakdown,
grounding provides a path of least resistance for electrical current to reduce the risk of
electric shock. The vacuum is equipped with a cord containing a grounding conductor
and grounding plug. The plug must be inserted into an appropriate outlet that is properly
installed and grounded in accordance with all local codes and ordinances.
If repair or replacement of the cord or plug is necessary, DO NOT connect the grounded
wire to a flat bed terminal. The wire with insulation having an outer surface that is green
with or without yellow stripes is the grounding wire.
(8) 10-Quart Backpack Vacuum
10-Quart Backpack Vacuum (5)
Grounding Method
This electric equipment is for use on a normal 120 volt circuit. It has a grounded plug that
looks like a the plug illustrated in (Fig A). A temporary adapter that looks like the adapter
illustrated in (Fig B and C) may be used to connect this plug into a 2-pole receptacle as
shown in (Fig B) if a properly grounded outlet is not available.
The temporary adapter should be used only until a properly grounded outlet (Fig A) can
be installed by a qualified electrician. The green color rigid ear lug or the like extending
from the adapter must be connected to a permanent ground such as a properly grounded
outlet box cover. Whenever the adapter is used, it must be held in place by a metal screw.
4.0 Operation and Assembly Instructions
PREPARATION AND OPERATION. DRY ONLY!
This vacuum is equipped with an air-thru motor and is designed for dry pickup only.
Unpack the carton and remove the vacuum and attachments (if purchased with tools).
Getting Started:
1. Make sure your on/off switch is in the OFF position.
2. Remove lid and check to make sure you have both a cloth filter bag and paper filter
bag in place. Secure lid back onto the vacuum body, tightening securely. Both bags
must be used at all times. Any damage resulting from the lack of using both bags will
not be covered under warranty.
3. Thread your safety power cord around the built in cord knob on the side of the
backpack. Do not tie or loop the pigtail cord with the extension cord.
4. Loosen the shoulder and waist belt straps and slide vacuum on.
5. Connect and tighten waist belt ensuring that majority of the weight is on your hips,
not your shoulders.
WARNING:
Improper connection of the equipment grounding conductor can result in a risk of electric
shock. Check with a qualified electrician or service person if you are in doubt as to
whether the outlet is properly grounded. DO NOT modify the plug provided with the
equipment. If it will not fit into the outlet, have a proper outlet installed by a qualified
electrician.
NOTE: In Canada, the use of a temporary adapter is not permitted by the Canadian
Electrical Code.
3.0 Care of your Backpack Vacuum Cleaner
Treat your vacuum cleaner as you would any other high grade precision made product.
Dropping, unreasonable bumping across thresholds and other misuses may result in a
damaged unit which will not be covered under warranty.
When not in use, the power cord should be wrapped around the molded-in cord wrap
for storage. After each use, wipe the vacuum body, accessories and power cord with a
slightly damp cloth.
6. Adjust the shoulder straps for comfort.
7. Connect the sternum straps for added support and ideal fit.
8. Plug your vacuum into a properly installed outlet.
9. Turn unit on and proceed with vacuuming.
10. Always store vacuum, safety power cord and tools in a cool dry place indoors.
NOTE: The weight of the vacuum should be distributed on your hips. Adjust any strap as
needed for your custom fit.
To Change Paper Filter Bag:
1. Unclip lid latches and lift lid off of the body.
2. Remove full paper bag from the tank and dispose of
properly.
3. Take new paper filter bag and set inside cloth filter bag,
expanding it to the sides of the cloth filter bag.
4. Reinstall the top cap, clamping the lid latches down
tightly.
Cloth Filter Maintenance:
The cloth filter should be inspected and cleaned each time you empty the tank. DO NOT
wash the cloth filter. It could cause shrinkage of the cloth and damage to the gasket.
Simply shake off any dust or loose particles and brush the exposed surface with a soft
bristle brush.
CAUTION: Always exercise caution when handling the vacuum. Dropping the vacuum
could cause permanent damage to the internal components.
(6) 10-Quart Backpack Vacuum
10-Quart Backpack Vacuum (7)
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