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User Guide for Cisco Video Portal 4.0 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-12470-01 THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE INCORPORATED HEREIN BY THIS REFERENCE. IF YOU ARE UNABLE TO LOCATE THE SOFTWARE LICENSE OR LIMITED WARRANTY, CONTACT YOUR CISCO REPRESENTATIVE FOR A COPY. 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All other trademarks mentioned in this document or Website are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (0612R) User Guide for Cisco Video Portal 4.0 © 2006 – 2007 Cisco Systems, Inc. All rights reserved. C O N T E N T S Preface v Document Conventions v Obtaining Documentation, Obtaining Support, and Security Guidelines CHAPTER 1 Introduction 1-1 Basic DMS Concepts and Vocabulary Cisco Video Portal 2 Video Portal Components 3 1-6 Understanding the Cisco Video Portal Video Content Hierarchy CHAPTER 2-1 2-1 2-1 How to Use the Navigation Tabs Using the Playlists 1-1 1-4 Cisco Digital Media Manager CHAPTER vi 3-1 3-2 Using the Featured Playlist 3-2 Using the My Playlist 3-5 Adding Videos to My Playlist 3-6 Removing Videos from My Playlist 3-10 Using the Program Guide Using the Search CHAPTER 4 How to View a Video 3-13 3-16 4-1 Basic Video Playback Controls Advanced Video Controls 4-2 4-4 The Supplemental Video Information 4-6 How to Access the Supplemental Video Information Supplemental Video Information Details 4-8 Related Information 4-10 CHAPTER 5 How to Access Live Video 4-6 5-1 Live Support in Media Players 5-2 User Guide for Cisco Video Portal 4.0 OL-12470-01 iii Contents Accessing and Locating Live Content 5-2 Searching for Known Content 5-4 Lifecycle of Live Video 5-5 Sometime Prior to the Event During the Live Event 5-6 After the Event 5-7 Automatic Expiration of Content 5-5 5-8 User Guide for Cisco Video Portal 4.0 iv OL-12470-01 Preface Cisco Digital Media System is the collective name for a product family that consists of Cisco Digital Media Manager (DMM) appliances, Cisco Video Portal appliances, Cisco Digital Media Player (DMP) endpoints, Cisco Digital Media Encoder (DME) devices, and all associated software components. The intended audience for this guide are users of the Video Portal software (such as employees, customers). This document is not meant for systems or network administrators to install, configure, or troubleshoot the product. See Cisco.com for related DMS and DMM user documentation This preface describes the objectives and organization of this document and explains how to find additional information on related products and services. Document Conventions This guide uses these text formatting conventions: Note Caution Item Convention Commands and keywords boldface font Variables for which you supply values italic font Displayed session and system information screen Information you enter boldface screen font Variables you enter italic screen Menu items and button names boldface font Selecting a menu item in paragraphs Option > Network Preferences Selecting a menu item in tables Option > Network Preferences font font Means reader take note. Notes contain helpful suggestions or references to material not covered in the publication. Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data. Book Title OL-12470-01 v Preface Obtaining Documentation, Obtaining Support, and Security Guidelines Tip Means the following information will help you solve a problem. The tips information might not be troubleshooting or even an action, but could be useful information, similar to a Timesaver. Obtaining Documentation, Obtaining Support, and Security Guidelines For information on obtaining documentation, obtaining support, providing documentation feedback, security guidelines, and also recommended aliases and general Cisco documents, see the monthly What’s New in Cisco Product Documentation, which also lists all new and revised Cisco technical documentation, at: http://www.cisco.com/en/US/docs/general/whatsnew/whatsnew.html Book Title vi OL-12470-01 CH A P T E R 1 Introduction This chapter is an overview of the different components of the Cisco Digital Media System (DMS). Basic DMS Concepts and Vocabulary DMS helps organizations of any size to create, manage and deliver video content (whether live or on-demand) and digital signage content over an IP network to any general or targeted audience. With DMS, you can: • Communicate with targeted customers, investors, press, and analysts. • Deliver live and on-demand events to audiences in any location. • Deliver critical information and training to employees, suppliers, and partners. • Deliver educational content to students. Table 1-1 lists and defines some of the most commonly used DMS terms, abbreviations, and initialisms. Table 1-1 Concepts and Vocabulary Term Definition AAI Appliance Administration Interface. Text user interface and command shell on every DMS appliance. System administrators use AAI when they set up, configure, or maintain a DMS appliance. (Text user interfaces use ANSI-style escape sequences to control the presentation of text and other shapes on a screen; they differ from command-line interfaces and graphical user interfaces.) ACNS Cisco Application and Content Networking System. ACNS software runs on the WAE platform for content distribution and interoperates with DMM to greatly reduce redundant digital media traffic over satellite and terrestrial networks. The streaming media features of ACNS deliver high-quality and long-playing digital videos live and simultaneously to thousands of users and DMPs, or on demand at a later time. appliance In the DMS family of products, an appliance is an MCS on which either DMM or Video Portal software is preinstalled. To administer the appliance chassis and configure its low-level behaviors, you use AAI. application In DMM-DSM, an application is a named tool that you can use to perform an administrative task, such as sending a particular command (or a particular sequence of commands) to one DMP or to all the DMPs in a DMP group. bpp bits per pixel, also known as color depth. Indicates both the number of bits that are required to represent the color of one pixel on a display and the total number of distinct colors that the display is configured to represent. When you use DMPDM, every pixel on the DMP display is 32 bpp and the display can represent a total of 16.7 million distinct colors. User Guide for Cisco Video Portal 4.0 OL-12470-01 1-1 Chapter 1 Introduction Basic DMS Concepts and Vocabulary Table 1-1 Concepts and Vocabulary Term Definition codec encoder-decoder. Any specific, named method to encode, decode, or transcode digital video files or digital audio files. The quality of an encoded file is determined in part by whether its codec is lossy or lossless, meaning whether it deletes potentially important data to reduce filesize. container The container for a video content offering is the “wrapper” that combines metadata, syncronization data, and video data to which a codec has been applied. digital signage Digital signage consists of any combination of messages or other kinds of information that people can see or hear, and that a DMP delivers to people. The content might pertain to commerce, popular entertainment, staff training, emergency awareness, combinations of these things, or nearly anything. The people who manage a DMP (or who manage multiple DMPs in a digital signage network) decide what to show or say, and when, and to whom. DMM Cisco Digital Media Manager is the collective name to describe the Web-based graphical user interfaces that are preinstalled on DMM appliances: • DMM-Admin — Digital Media Manager – Administration Module. Any DMS operator can use DMM-Admin to install or upgrade the software licenses to activate DMM-DSM or DMM-VPM. • DMM-DSM — Digital Media Manager – Digital Signage Module. Digital signage content managers use DMM-DSM to centrally manage a network of DMP devices, organize and bind together the elements for signage, and deliver content to any number of DMP displays. • DMM-VPM — Digital Media Manager – Desktop Video Module. Video content authors use DMM-VPM to add, organize, manage, publish, and archive content on Video Portal appliances or other end devices; assign metadata and keywords; schedule immediate and future deployments to Video Portal appliances or other end devices; preview content; manage approval workflow and configure interoperation with ACNS; create and manage playlists, tickers, messages, and interstitials; and customize the Video Portal “look and feel.” DMP Cisco Digital Media Player 4300G. Compact “set-top box” device hardware that delivers digital signage content to the one DMP display that is directly attached. DMPDM is preinstalled on every DMP. DMP display Any television screen or other kind of monitor that is attached directly to a DMP and that shows digital signage content to an audience. DMP group In DMM-DSM, a DMP group is an organizational and administrative convenience that helps you to manage any number of DMP devices as quickly and easily as you would manage one DMP. No physical, logical, or topological relationship among the DMPs in a group is assumed unless you organize your DMPs consistently. By registering your DMPs in DMM-DSM and organizing them into groups (by location, display type, or on any other basis), you can act quickly to activate new settings for, or deliver updated content to, multiple devices simultaneously. DMPDM Digital Media Player Device Manager. Web-based graphical user interface, served from a DMP, that you use to configure the DMP device during its initial setup or to manage the DMP device in isolation, as an alternative to using the centralized management features in DMM-DSM. DMS Cisco Digital Media System is the name of the product family that consists of DMM appliances, Video Portal appliances, DMPs, and all of their associated software components. encoder Cisco Digital Media Encoder 1000 or 2000. MCS Cisco Media Convergence Server 7825-H2 or 7835-H1 chassis on which DMS software is preinstalled. metadata Metadata is a formalized, hierarchical, and logical grammar to describe particular attributes of information, such as its context or purpose. In DMS, you can enter metadata attributes for the video and digital signage content offerings that you create. For example, you might use metadata to track when and where you recorded a particular video stream, who speaks in the video, and to what topics it pertains. When you use metadata, your information becomes searchable and retrievable in new ways. User Guide for Cisco Video Portal 4.0 1-2 OL-12470-01 Chapter 1 Introduction Basic DMS Concepts and Vocabulary Table 1-1 Concepts and Vocabulary Term Definition planes When you use DMPDM, the attached DMP display represenents video content and HTML content on two separate, virtual planes, each of which has a potential on-screen size of up to 4096 x 4096 pixels. The video content plane is always opaque and behind the HTML content plane, for which you can change amount of transparency. The two planes can overlap and you will see the video content plane through the HTML content pane if both of the following are true: playlist • You show video content and HTML content simultaneously. • The HTML content plane touches any of the same x-axis and y-axis coordinates that the video content plane touches. In DMM-DSM, a playlist is an ordered sequence of files that you deliver to all the DMPs in a DMP group or that you show throughout your digital signage network. The workflow that you follow varies according to your requirements. 1. To create a playlist: a. Under the Content Manager tab, add files as content items, then associate them with content categories in your media library. b. Under the Applications tab, use the Playlists feature to select which content items to include, how long each item should play, and the sequence for playback. 2. program To deploy a playlist, click the Publisher tab and choose whether you prefer an immediate or a scheduled deployment. Based on your preference, do one of the following: • Click Immediate, select a DMP group, select particular DMPs in that group, select the playlist to deploy, then click Go. • Click Scheduler, select the playlist to deploy, select a DMP group, specify the interval between repeated showings, select the date and time to start and stop the playback, click Save, then click Publish. In DMM-VPM, a program is a virtual container for one or more videos. For example, a program that you name “Sales Commissions” might contain videos that you name “Know Your Customers” and “Know Your Products.” screen zone See zone. video video part • In DMM-VPM, a video is a virtual container for one or more video parts and is one component in a program. For example, a video might contain parts One, Two, and Three, and be contained in a program that you named “Annual Shareholders Meeting.” • In a generic sense, a video is any DMS content offering that includes video content, audio content, or both. In DMM-VPM, a video part is one component file in a video. User Guide for Cisco Video Portal 4.0 OL-12470-01 1-3 Chapter 1 Introduction Cisco Video Portal Table 1-1 Concepts and Vocabulary Term Definition Video Portal Cisco Video Portal — Web-based graphical user interface that audiences use to browse, search, and view video content, whether live or on-demand. Video Portal fits easily into your existing IT infrastructure and supports established video formats including Windows Media, Real Player, and Flash. Video Portal features include: • Program guide and keyword search — Find content by category, title, or keyword. • Customizable playlists — Create or make selections from dynamic list of videos programmed by content publishers or bookmarked by individual users. • Supplemental content — View supplemental information with each video, such as tickers, further reading, related videos, Web sites, and downloadable materials. • Advanced player controls and full screen — Optimize the viewing experience with enhanced control of video playback. • Simultaneous playback and thumbnail preview — Preview other videos during main video playback. Video Portal Reports Cisco Video Portal Reports — Web-based graphical user interface that video content developers use to capture, view, and export Video Portal activity reports. Video Portal template A Video Portal template uses a particular codec (such as Sorenson) to encode a video stream, then saves the output in a particular kind of container file (such as a Real Player file). There are four Video Portal templates: • Flash Only — Uses the Sorenson codec to encode video for audiences who have the Flash browser plugin. • Flash/Windows Media — Uses the Windows Media codec to encode video content for audiences who have browser plugins for both Flash and Windows Media. • Flash/Real — Uses the Real Player codec to encode video for audiences who have browser plugins for both Flash and Real Player. • Flash/QuickTime — Uses the MPEG4 codec to encode video for audiences who have browser plugins for both Flash and QuickTime. WAE Cisco Wide Area Application Engine. The hardware platform from which ACNS software provides application and content services. zone A zone in digital signage is a rectangular area on a DMP display where you show any kind of content. For example, a ticker, a banner, an advertisement, and a video might simultaneously occupy four zones on one DMP display. You configure zones in DMM-DSM; DMPDM does not have any features for zone management. zone template A zone template is a “skin” that your organization creates and designs to control how different zones look on a DMP display. Cisco provides two zone templates in DMM-DSM, but you can create as many other zone templates as you want. Cisco Video Portal The Cisco Video Portal utilizes standard Web technologies to allow you to deliver a compelling live and on-demand video experience to your audiences. Platform-agnostic, the Video Portal fits easily into your organization's existing IT infrastructure and supports established video standards including Windows Media, Real, and Flash. The interface allows you to conveniently and quickly browse, search, and view content interactively. The product’s features provide the following benefits: User Guide for Cisco Video Portal 4.0 1-4 OL-12470-01 Chapter 1 Introduction Cisco Video Portal • Program Guide Listing and Keyword Search—Easily locate media by content category, title, or keyword • Customizable Playlists—A dynamic list of videos programmed by content authors or bookmarked by individual users • Supplemental Content—View supplemental information with each video such as tickers, further reading, related videos, Web sites, and downloadable materials. • Advanced Player Controls and Full Screen—Optimize the viewing experience with enhanced control of video playback • Simultaneous Playback and Thumbnail Preview—Preview other videos during main video playback. • Tracking and Reporting—Capture, report, and export content usage. The Video Portal is accessible to end users via a Web browser and is available in three templates: 1. Flash only—Runs within a Flash browser plugin and supports a video content encoded in the Flash Sorenson codec. 2. Flash/Windows Media—Runs in a Flash browser plugin in conjunction with a Windows Media browser plugin and supports a video content encoded in the Windows Media codec. 3. Flash/Real—Runs in a Flashbrowser plugin in conjunction with a Real Player browser plugin and supports video content encoded in the Real Player codec. 4. Flash/QuickTime— Runs in a Flash browser plugin in conjunction with a QuickTime browser plugin and supports video content encoded in the QuickTime/H.264 codec. Table 1-1 on page 1-2 illustrates the different OS/browser/plugin/codec combinations supported by each Video Portal template. You will need this information in order to publish digital media to the Cisco Video Portal in the appropriate digital formats. Refer to the Cisco Video Portal 3.5 User Guide for more information. The Video Portal is activated by a web browser and is available in four templates: 1. Flash only—Runs within a Flash 8 (or greater) browser plug-in and supports video content encoded in the Flash 8 (or greater) codec (Sorenson). 2. Flash/Windows Media—Runs in a Flash 8 (or greater) browser plug-in in conjunction with a Windows Media 9 (or greater) browser plug-in and supports video content encoded in the Windows Media 9 (or greater) codec. 3. Flash/Real—Runs in a Flash 8 (or greater) browser plug-in in conjunction with a RealOne (or greater) browser plug-in and supports video content encoded in the Real Player 8 (or greater) codec. 4. Flash/QuickTime—Runs in a Flash 8 (or greater) browser plug-in in conjunction with a QuickTime 7.0 (or greater) browser plug-in and supports video content encoded in the QuickTime/H.264 codec. User Guide for Cisco Video Portal 4.0 OL-12470-01 1-5 Chapter 1 Introduction Cisco Digital Media Manager Table 1-2 Supported OS/Browser/Plugin and Codec Combinations Video Portal Template Recommended Browser Plugin(s) Supported Browser Supported Codec Flash Only Flash 8 Windows: Flash 8+ Sorenson Flash 9 -Internet Explorer 6.0 Linux/Unix: -Firefox 1.4. 3 Macintosh: -Safari 2.0 -Firefox 1.5 Flash/Windows Media Flash 8 with Windows Media Windows: 9 -Internet Explorer 6.0 Flash 9 with Windows Media -Firefox 1.5.0.6 10 Windows Media 9 & 10 Flash/Real Player Flash 8 or Flash 9 with RealOne+ Real Player 8+ Windows: -Internet Explorer 6.0 or greater, Mozilla 1.8 or greater, or firefox 1.5 or greater is recommended. Linux/Unix: -Mozilla 1.0 minimum or Firefox 1.0 minimum -Mozilla 1.8 or greater, or Firefox 1.5 or greater recommended Macintosh: -Safari 2.0 minimum -Safari 2.0 or Firefox 1.5 or greater recommended Flash/QuickTime Flash 8 or later with QuickTime 7.0 or later Windows: QuickTime 7.0 -Internet Explorer 6.0 or Firefox 1.5.0.6 Macintosh: -Safari 2.0, Firefox 1.5.0.6 Cisco Digital Media Manager The Cisco Digital Media Manager is a Web-based, easy-to-use content-management application for organizing and publishing digital media. This tool is designed to help content authors upload, catalog, edit package, and publish all video content to the Cisco Video Portal or other end devices. The Cisco Digital Media Manager features allow content authors to: User Guide for Cisco Video Portal 4.0 1-6 OL-12470-01 Chapter 1 Introduction Cisco Digital Media Manager • Easily customize the Cisco Video Portal look-and-feel. • Add and archive content and assign meta-data and keywords. • Create and manage playlists, ticker alerts, messages, and promotional interstitials. • Preview content and manage approval workflow. • Schedule instant and future deployments. • Take advantage of compatibility with Cisco ACNS and Cisco Wide Area Engines. • Manage administrator accounts and permissions. User Guide for Cisco Video Portal 4.0 OL-12470-01 1-7 Chapter 1 Introduction Cisco Digital Media Manager User Guide for Cisco Video Portal 4.0 1-8 OL-12470-01 CH A P T E R 2 Understanding the Cisco Video Portal This chapter will help you understand the hierarchy and nomenclature as well as the components and layout of the Cisco Video Portal. Video Content Hierarchy The content found in the Cisco Video Portal is organized according to the following hierarchy: 1. CATEGORY—A collection of programs that fall into a general classification group. Example: “Training”, “Global”, “Corporate” 2. PROGRAM—A collection of videos that have a common theme. Example: “Customer Testimonials”, “Executive Announcements” 3. VIDEO—Each individual video offering. Example: “Q4 State-of-the-Business Address”, “Increasing Productivity with IPC” Video Portal Components The Video Portal components and layout are described in this section. When a video is not being viewed in the Video Portal and Interstitials are displayed, the components are the following (see Figure 2-1 on page 2-2): User Guide for Cisco Video Portal 4.0 OL-12470-01 2-1 Chapter 2 Understanding the Cisco Video Portal Video Portal Components Figure 2-1 • Video Portal General Components Interstitial Area—An interstitial is an animation or static image that occupies the left side of the Video Portal when there is no video playing. Interstitials promote videos within the content library and when more than one interstitial is displayed, they are organized in a sequence. Each interstitial contains the following information and video access: – Video title – Animation or static image – Brief description – Play Video button – Add to/Remove from My Playlist button When more than one interstitial is displayed, they are displayed according to a timed sequence programmed by the administrator of the Video Portal. To navigate through the interstitial sequence manually, use the two buttons provided at the bottom of the Interstitial Area (see Figure 2-2 on page 2-3): – Previous link/left arrow button—Click to display the previous interstitial – Next link/right arrow button—Click to display the next interstitial User Guide for Cisco Video Portal 4.0 2-2 OL-12470-01 Chapter 2 Understanding the Cisco Video Portal Video Portal Components Figure 2-2 Manual Controls for Navigating the Interstitial Sequence When a video is played in the Video Portal, the Interstitial Area becomes the Video Playback Area or the Supplemental Video Information area. • Navigation Area—The right side of the Video Portal is the Navigation Area. The Navigation Area allows you to organize, search, and play videos easily. See the section How to Use the Navigation Tabs for more details about the Navigation Area. • Interface Links—Below the Navigation Area are Interface Links. They are optional and there can be a maximum of three links. The links are programmed by the administrator of the Video Portal. They are typically Web links that point to the organization’s Web site or other information accessible via the Web. Clicking on the links will open the corresponding Web site in a new window. • Ticker Messages—Ticker messages are optional and when displayed, scroll across the bottom of the Video Portal. The messages are typically general messages or announcements intended for the Video Portal. These messages are programmed by the administrator of the Video Portal. When a video is being viewed in the Video Portal, the following components are present and/or accessible (see Figure 2-3 on page 2-4): • Video Playback Area—Located on the left side of the Video Portal, the Video Playback Area displays the currently playing video. If you click on the Video Info link above the Video Playback Area while a video is playing, the video pauses and this area displays the Supplemental Video Information. • Supplemental Video Information—The Video Info link, located in the upper right-hand corner of the Video Playback Area, gives you access to the Supplemental Video Information such as a detailed description of the video, downloadable files, related videos, related Web links, and the ability to add the particular video to your My Playlist. Clicking on the “Hide Info” link above the Supplemental Video Information area will resume video playback in the Video Playback Area. User Guide for Cisco Video Portal 4.0 OL-12470-01 2-3 Chapter 2 Understanding the Cisco Video Portal Video Portal Components Figure 2-3 Video Portal Video Related Components • Basic Video Playback Controls— Located directly below the Video Playback Area, the Basic Video Playback Controls allows you to control the video playback. A progress bar, video run time, volume control, and access to the Advanced Video Controls are also part of the Basic Video Playback Controls • Advanced Video Controls—When placing the mouse over the Video Options area on the bottom of the Basic Video Playback Controls, the Advanced Video Controls are accessed via an expandable and collapsible pane. The Advanced Video Controls allow you to stop, restart the currently playing video in addition to viewing the video full screen or controlling Playlist playback. • Navigation Area—The right side of the Video Portal is the Navigation Area. The Navigation Area allows you to browse, search, and play videos easily. See Chapter 4, “How to View a Video” for more details about the Navigation Area. • Preview Pane—The Preview Pane is an expandable and collapsible drop-down pane under the Navigation Area which displays information about a selected video. A preview of the video may also be viewable in this Preview Pane. Access to play the video via the Play Video button and the Add to/Remove from My Playlist button are also available. • Ticker Messages—Ticker messages are provided by the Video Portal administrators and when displayed, scroll across the bottom of the Video Portal from right to left. These messages are generally informational in nature. User Guide for Cisco Video Portal 4.0 2-4 OL-12470-01 CH A P T E R 3 How to Use the Navigation Tabs This chapter discusses the three different methods of navigating to a video in the Cisco Video Portal. The different navigation tabs, Playlists, Program Guide, and Search, allows you to browse, search, preview and play videos easily. Click on each of the navigation tabs to move between the three different methods of navigation (see Figure 3-1). Figure 3-1 Navigation Area and Tabs: Playlists, Program Guides, and Search User Guide for Cisco Video Portal 4.0 OL-12470-01 3-1 Chapter 3 How to Use the Navigation Tabs Using the Playlists Using the Playlists Playlists are collections of videos that will automatically play through in sequence. There are two types of Playlists: 1. Featured Playlist—This is programmed by your Video Portal content publisher/administrator. 2. My Playlist—This is specific to each end-user (you) and can be programmed using the Add to My Playlist and Remove from My Playlist buttons (see “Using the Featured Playlist” section below). Using the Featured Playlist To use the Featured Playlists, follow these steps: Step 1 Click on the Playlists tab (see Figure 3-2) located across the top of the Navigation area. Figure 3-2 Step 2 Accessing the Playlists via the Playlists Tab Click on the Featured Playlist tab (see Figure 3-3) to display the list of Featured Videos. User Guide for Cisco Video Portal 4.0 3-2 OL-12470-01 Chapter 3 How to Use the Navigation Tabs Using the Featured Playlist Figure 3-3 Step 3 Accessing the Featured Playlist Double-click on a video in the Featured Playlist (see Figure 3-4 on page 3-4) to play it in the Video Playback area. User Guide for Cisco Video Portal 4.0 OL-12470-01 3-3 Chapter 3 How to Use the Navigation Tabs Using the Featured Playlist Figure 3-4 Playing a Featured Video from the Featured Playlist The video will play in the Video Playback area to the left of Featured Playlist. The Preview Pane will also be visible below Featured Playlist. Or Step 4 Click on a video in the Featured Playlist to display the Preview Pane below the Navigation area. Then, click on the Play Video button in the Preview Pane (see Figure 3-5 on page 3-5) and the video will begin playing in the Video Playback area. User Guide for Cisco Video Portal 4.0 3-4 OL-12470-01 Chapter 3 How to Use the Navigation Tabs Using the My Playlist Figure 3-5 Playing a Featured Video from the Preview Pane Using the My Playlist To use My Playlist, follow these steps: Step 1 Click on the Playlists tab located across the top of the Navigation area (see Figure 3-6). User Guide for Cisco Video Portal 4.0 OL-12470-01 3-5 Chapter 3 How to Use the Navigation Tabs Using the My Playlist Figure 3-6 Step 2 Accessing the Playlists via the Playlists Tab Select the My Playlist tab to display the list of end-user specific Featured Videos (see Figure 3-7). Figure 3-7 Accessing My Playlist If no videos have been added to My Playlist, the My Playlist will be empty. Otherwise, the videos will be listed in chronological order according to when each video was added to My Playlist. Adding Videos to My Playlist Each Video Portal end-user can select videos to be added to My Playlist of videos. This becomes a personal playlist of videos which helps you organize quickly to navigate to your preferred set of videos. User Guide for Cisco Video Portal 4.0 3-6 OL-12470-01 Chapter 3 How to Use the Navigation Tabs Using the My Playlist Adding videos to My Playlist can be done using several methods in the Video Portal. To add videos to My Playlist, follow these steps: Step 1 When a video is not playing and an interstitial is displayed in the Video Playback area, click on the Add to My Playlist button under the interstitial to add that video to My Playlist (see Figure 3-8,). Or Click on a video from the Featured Playlist list, or from the Select a Video section in the Program Guide, or from the Search Results section under the Search tab. The Preview Pane will display the video’s preview information under the Navigation area. Then, click on the Add to My Playlist button in the Preview Pane. Figure 3-8 Add to My Playlist Window Or While playing a video, click on the Video Info to display the video’s detailed information (see Figure 3-9). In the video’s detailed information Overview, click on the Add to My Playlist button. User Guide for Cisco Video Portal 4.0 OL-12470-01 3-7 Chapter 3 How to Use the Navigation Tabs Using the My Playlist Figure 3-9 Accessing the Video’s Detailed Information User Guide for Cisco Video Portal 4.0 3-8 OL-12470-01 Chapter 3 How to Use the Navigation Tabs Using the My Playlist Figure 3-10 Adding a Video to My Playlist After clicking on any of the three, Add to My Playlist buttons, the confirmation screen will be displayed in the Preview Pane area. The confirmation screen offers the options OK and Cancel. Step 2 Click OK to add the video to My Playlist. The confirmation box will close and the My Playlist sub-tab with the updated Playlist will be displayed. Choosing Cancel will not add the video to the Playlist and will simply close the confirmation box (see Figure 3-11). User Guide for Cisco Video Portal 4.0 OL-12470-01 3-9 Chapter 3 How to Use the Navigation Tabs Using the My Playlist Figure 3-11 Confirmation Window for Adding a Video to My Playlist Removing Videos from My Playlist After videos are added to the My Playlist, they can also be removed using several methods in the Video Portal. To remove Videos from My Playlist, follow these steps: Step 1 If an interstitial is displayed in the Video Playback area and that video is already in My Playlist, click on the Remove from Playlist button under the interstitial to remove it from My Playlist (see Figure 3-12). Or Click on a video from the Featured Playlist, or from the Select a Video section in Program Guide, or from the Search Results section under the Search tab. The Preview Pane will display the video’s preview information under the Navigation area. If the video is already in My Playlist, click on the Remove from Playlist button in the Preview Pane. User Guide for Cisco Video Portal 4.0 3-10 OL-12470-01 Chapter 3 How to Use the Navigation Tabs Using the My Playlist Figure 3-12 Remove from Playlist Or While playing a video, click on the Video Info to display the video’s detailed information. If the video is already in My Playlist, click on the Remove from Playlist button in the video’s detailed information overview (see Figure 3-13 on page 3-12) User Guide for Cisco Video Portal 4.0 OL-12470-01 3-11 Chapter 3 How to Use the Navigation Tabs Using the My Playlist Figure 3-13 Remove a Video from My Playlist After clicking on any of the three, Remove from Playlist buttons, the confirmation screen will be displayed in the Preview Pane area (see Figure 3-14). The confirmation screen offers the options OK and Cancel. Step 2 Click OK to remove the video from My Playlist. The confirmation box will close and the My Playlist sub-tab with the updated Playlist will be displayed. Choosing Cancel will not remove the video from the Playlist and will simply close the confirmation box. User Guide for Cisco Video Portal 4.0 3-12 OL-12470-01 Chapter 3 How to Use the Navigation Tabs Using the Program Guide Figure 3-14 Confirmation Window for Removing a Video from My Playlist Using the Program Guide The Program Guide tab allows you to locate content by navigating down the content hierarchy by Category, then Program, then Video. This is especially useful when you have a particular category in mind. The Program Guide tab contains three menus to allow you to navigate to a particular Video. Step 1 Click on the Program Guide tab located across the top of the Navigation area (see Figure 3-15). User Guide for Cisco Video Portal 4.0 OL-12470-01 3-13 Chapter 3 How to Use the Navigation Tabs Using the Program Guide Figure 3-15 Step 2 Accessing the Program Guide Tab Click on the Select a Category drop down menu arrow. The menu will expand to show a list of available categories. Step 3 Select a category from the list of available categories (see Figure 3-16). The list of available programs will then display, based on the category you selected. Figure 3-16 Selecting a Category Step 4 Click on the Select a Program drop down menu arrow to expand that list (see Figure 3-17). Step 5 Select a program from the list. User Guide for Cisco Video Portal 4.0 3-14 OL-12470-01 Chapter 3 How to Use the Navigation Tabs Using the Program Guide Figure 3-17 Selecting a Program A Video list will then display, based on the program you selected. Using the up and down arrow keys, scroll through the list, if necessary. Step 6 Double-click on a video to play the video. Or Single-click on the video to expand the Preview Pane and watch the preview video and access more information about the video. From the Preview Pane, click on the Play Video button to play the video (see Figure 3-18). User Guide for Cisco Video Portal 4.0 OL-12470-01 3-15 Chapter 3 How to Use the Navigation Tabs Using the Search Figure 3-18 Selecting a Video Using the Search The Search tab offers a keyword-based search to help you locate videos pertaining to a specific keyword. Note Step 1 A “keyword” is a word that has been previously associated with a video by the Video Portal administrator. These keywords are video descriptors that make it easier for you to search for content. Click on the Search tab located across the top of the Navigation area (see Figure 3-19). User Guide for Cisco Video Portal 4.0 3-16 OL-12470-01 Chapter 3 How to Use the Navigation Tabs Using the Search Figure 3-19 Step 2 Accessing the Search Navigation Tab Enter one or more words in the Search field and click the Go button or press Enter (see Figure 3-20). Figure 3-20 Keyword Search for a Video User Guide for Cisco Video Portal 4.0 OL-12470-01 3-17 Chapter 3 How to Use the Navigation Tabs Using the Search A list of matching videos will be displayed in the Select from Search Results section below the keyword field. Using the up and down arrow keys, scroll through the list, if necessary (see Figure 3-21). Step 3 Double-click on a video to play the video. Or Single-click on the video to expand the Preview Pane and watch the preview video and access more information about the video. From the Preview Pane, click on the Play Video button to play the video. Figure 3-21 Playing a Video from the Search Results User Guide for Cisco Video Portal 4.0 3-18 OL-12470-01 CH A P T E R 4 How to View a Video This chapter discusses how to view a video and to use the player controls in the Video Portal. Related video content is also discussed. Follow any of the three methods below to start viewing a video (see Figure 4-1): 1. Double-click on a video in the Playlist, Program Guide, or Search Results lists to play the video. Or 2. Single-click on a video in the available video listing to expand the Preview Pane and watch the preview video and access more information about the video. From the Preview Pane, click on the Play Video button to play the video. Or 3. Click the Play Video button in the Interstitial displayed in the Video Playback area. User Guide for Cisco Video Portal 4.0 OL-12470-01 4-1 Chapter 4 How to View a Video Basic Video Playback Controls Figure 4-1 Three Methods to Start Playing a Video Basic Video Playback Controls Once a video begins playing in the Video Playback area, the Basic Video Playback Controls will appear at the bottom of the Video Playback area (see Figure 4-2). User Guide for Cisco Video Portal 4.0 4-2 OL-12470-01 Chapter 4 How to View a Video Basic Video Playback Controls Figure 4-2 Basic Video Playback Controls Use the Basic Video Playback Controls to help control viewing the video (see Figure 4-3). Each Basic Control is described below: • Note Progress Bar (Flash Version Only Template)—Located on the left side of the Basic Video Playback Controls, the Progress Bar indicates the progress of the playing video. This feature is only available in the Flash Only template. The Progress Bar is not shown in the Windows Media, QuickTime or Real Player templates. The striped progress bar indicates the amount of Flash video that has been downloaded onto your browser. Once the download is complete, you will have the ability to advance through the video without re-buffering the connection. • Run Time Display—Also located on the left side of the Basic Video Playback Controls is the Run Time Display. This displays how long the video has already played relative to the total duration of the video. • Play/Pause—Click the Pause button, denoted by the common Pause symbol, to pause the currently playing video. Click the Play button, denoted by the common Play button, to resume playback of a paused video. User Guide for Cisco Video Portal 4.0 OL-12470-01 4-3 Chapter 4 How to View a Video Advanced Video Controls • Fast Forward (Flash Only Template)—Clicking this button will move the video playback forward in approximately four second increments. Holding the button will continuously fast forward the video playback until the end of the video is reached or until the button is released. • Rewind (Flash Only Template)—Clicking this button will move the video playback backward approximately four (4) seconds. Holding the button will continuously rewind the video playback until the beginning of the video is reached or the button is no longer pressed. • Volume Control—Located on the right side of the Basic Video Playback Controls, the Volume Control allows you to set the volume level via the slide bar, mute the volume, and restore the volume. • Video Options—Placing or rolling your mouse over the Video Options area will expand the Advanced Video Controls panel. Figure 4-3 Components of the Basic Video Playback Controls Advanced Video Controls During video playback, placing or rolling your mouse over the Video Options of the Basic Video Playback Controls will display the Advanced Video Controls in an expandable and collapsible pane (see Figure 4-4). User Guide for Cisco Video Portal 4.0 4-4 OL-12470-01 Chapter 4 How to View a Video Advanced Video Controls Figure 4-4 Advanced Video Controls Each component of the Advanced Video Controls is described below (see Figure 4-5): • Note Full Screen—This feature allows you to expand the video to occupy the entire width and height of your screen. Clicking the Full Screen button, denoted by the magnifying glass icon, expands the video viewing area to full screen. To exit the Full Screen mode and return to viewing the video in the Video Portal, press Esc on your keyboard or click on the Down Arrow located at the top right-hand corner of the screen. The Esc key is required in the Flash/Windows Media and the Flash/Real Player templates. The Flash Only template will contain the Down Arrow button. Full screen mode is not supported in the Flash/QuickTime template. • Previous (Playlist play only)—This functionality is only available when the video currently playing video is playing is accessed from the Featured Playlist or My Playlist area. The previous button, denoted by the Left Arrow, allows you to move to the previous video in the playlist. Clicking on this button will launch the video that immediately precedes the video currently playing video in the playlist. User Guide for Cisco Video Portal 4.0 OL-12470-01 4-5 Chapter 4 How to View a Video The Supplemental Video Information • Next (Playlist play only)—This functionality is only available when the video currently playing is accessed from the Featured Playlist or My Playlist area. The Next button, denoted by the right arrow, allows you to move to the next video in the playlist. Clicking on this button will launch the video that immediately follows the video currently playing in the playlist. • Restart—Clicking this button will restart the currently playing video. • Stop—Clicking this button will stop the currently playing video and transition to the interstitial sequence. Figure 4-5 Components of the Advanced Video Controls The Supplemental Video Information Videos can be accompanied by additional related content and information. This additional content will be accessible once a Video is already invoked for playback. How to Access the Supplemental Video Information A Video’s Supplemental Information can only be viewed while the video is being played. To access the supplemental video information, follow these steps: Step 1 Play a Video using one of the methods described in “How to View a Video” section on page 4-1. Step 2 Click on the Video Info link at the upper right corner of the video playback area (see Figure 4-6). User Guide for Cisco Video Portal 4.0 4-6 OL-12470-01 Chapter 4 How to View a Video The Supplemental Video Information Figure 4-6 Accessing the Supplemental Video Information This will pause the video and display the supplemental information. Step 3 To resume video playback, click on the Hide Info link at the upper right corner of the video playback area or on the Play button of the Basic Video Playback Controls (see Figure 4-7). User Guide for Cisco Video Portal 4.0 OL-12470-01 4-7 Chapter 4 How to View a Video The Supplemental Video Information Figure 4-7 Hiding the Supplemental Video Information Supplemental Video Information Details The Supplemental Video Information is organized into three subsections: Overview, Downloads, and Related Info. Each subsection is described below. • Overview—The Overview subsection is very similar to the Preview Pane (see Figure 4-8). It provides general overview information about the video and the ability to add the video to My Playlist. The Overview subsection contains the following elements: – A preview video window – The duration of the video – Add to/Remove from My Playlist link – The date the video was added to the Video Portal – The video title – The complete video description broken into navigable pages User Guide for Cisco Video Portal 4.0 4-8 OL-12470-01 Chapter 4 How to View a Video The Supplemental Video Information Figure 4-8 • Supplemental Video Information - Overview Downloads—The Downloads subsection provides a list of downloadable files associated with the video (see Figure 4-9). The files are broken into selectable pages. Each file lists the following information: – File title – File type – File size A link to download Adobe Acrobat Reader is also provided. When you click on a downloadable file, your system should prompt you to either Save or Open the file, or it may launch a new browser window. User Guide for Cisco Video Portal 4.0 OL-12470-01 4-9 Chapter 4 How to View a Video The Supplemental Video Information Figure 4-9 Supplemental Video Information - Downloads Related Information The Related Information subsection provides both related videos and external Web links (see Figure 4-10): • Related Videos—Related Videos are links to related video contained within the Video Portal. Selecting one of these links will open the preview pane with the corresponding video information and launch the video in the video playback area. • External Web Links— External Web Links are links that point to related Web sites for the currently playing video. Selecting one of these links will open the Web site in a new window. User Guide for Cisco Video Portal 4.0 4-10 OL-12470-01 Chapter 4 How to View a Video The Supplemental Video Information Figure 4-10 Supplemental Video Information - Related Info User Guide for Cisco Video Portal 4.0 OL-12470-01 4-11 Chapter 4 How to View a Video The Supplemental Video Information User Guide for Cisco Video Portal 4.0 4-12 OL-12470-01 CH A P T E R 5 How to Access Live Video This chapter discusses how live video works with in the Video Portal. Figure 5-1 shows the Live Video Lists. From the initial Featured Playlist tab, you can glance at the lineup of spotlighted video content. Starting with the 3.5 release, videos that are scheduled for a live broadcast display the calendar date and local time, according to your timezone in the right column. Figure 5-1 Live Video List User Guide for Cisco Video Portal 4.0 OL-12470-01 5-1 Chapter 5 How to Access Live Video Live Support in Media Players Live Support in Media Players Support for live videos on the Video Portal corresponds to the video codecs currently supported by the Cisco Digital Media Encoder family. For this release, live is only supported on the Windows Media Player version of the Video Portal. For example, if an administer configures the portal media types with these plugins in this order: Media Player Encoder Live Support Yes No No No Accessing and Locating Live Content Figure 5-2 shows the screen for locating live content through the Video Portal. User Guide for Cisco Video Portal 4.0 5-2 OL-12470-01 Chapter 5 How to Access Live Video Accessing and Locating Live Content Figure 5-2 Locating Live Content Find live content easily by browsing the spotlights on the Playlist (see Figure 5-3). Navigate through the collection of programs and videos in the organized Program Guide. User Guide for Cisco Video Portal 4.0 OL-12470-01 5-3 Chapter 5 How to Access Live Video Accessing and Locating Live Content Figure 5-3 Browsing for Live Content Live video content may be distinguished from other types by the color of the title in the Playlist. The title for live video content is displayed in yellow. Searching for Known Content All schedule live content has a date displayed in the right column (see Figure 5-4). Additionally, a live now event highlights the date and time in yellow. Hovering the mouse cursor over that item displays the word “LIVE” for additional emphasis. User Guide for Cisco Video Portal 4.0 5-4 OL-12470-01 Chapter 5 How to Access Live Video Lifecycle of Live Video Figure 5-4 Searching for Known Content Lifecycle of Live Video As time is an underlying element in a making a video feel live, it is important for viewers to not be confused with on-demand content from live broadcasts. There are safeguards in place for the publisher to exercise that help prompt the viewers of a live event to wait or leave, depending on the state of the event. The following sections handle the common cases when a viewer joins the video stream either too early or too late. Note the time for each of these samples is in the top right of the video portal interface. Sometime Prior to the Event An eager and punctual attendee logs into the Video Portal a bit earlier than the publicly described broadcast start date. Upon launching the video, he is presented with a still image announcing to the audience that this event has not yet begun. This is known as the Pre-Event Image to the publisher. Until the publisher starts the broadcast on the Digital Media Manager, this image will remain on any clients viewing the video at this time (see Figure 5-5). User Guide for Cisco Video Portal 4.0 OL-12470-01 5-5 Chapter 5 How to Access Live Video Lifecycle of Live Video Figure 5-5 Attempting to view Live content before the scheduled time During the Live Event As with any real world event, the published start times may vary from the actual start time. In this scenario, possibly due to conference room still filling with audience members, the live stream was started a few minutes later than the scheduled time of 11:30. This capture shows an example live stream one second into the video. The duration is not known, therefore, masked with the word “LIVE”. Many of the usual video controls are disabled for live video, such as rewind and fast forward. At this point forward, any new web viewers will simply jump right into the same live video without waiting (see Figure 5-6). User Guide for Cisco Video Portal 4.0 5-6 OL-12470-01 Chapter 5 How to Access Live Video Lifecycle of Live Video Figure 5-6 Viewing an Event While it is in Progress After the Event At the conclusion of each event, a post-event notification may be posted. This notification serves as a message to notify you that the event has just concluded and is no longer available and/or that it is currently being archived for later on demand access (see Figure 5-7). User Guide for Cisco Video Portal 4.0 OL-12470-01 5-7 Chapter 5 How to Access Live Video Automatic Expiration of Content Figure 5-7 Viewing an Event After it has Ended Automatic Expiration of Content Live events are automatically removed from the Video Portal one hour after its scheduled end date and time. Automatic expiration of a live event will completely remove it from both playlists (Featured and My), the Program Guide, and Search results (see Figure 5-8). User Guide for Cisco Video Portal 4.0 5-8 OL-12470-01 Chapter 5 How to Access Live Video Automatic Expiration of Content Figure 5-8 Viewing an Expired Live Event User Guide for Cisco Video Portal 4.0 OL-12470-01 5-9 Chapter 5 How to Access Live Video Automatic Expiration of Content User Guide for Cisco Video Portal 4.0 5-10 OL-12470-01
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