Alcatel 5035 E cellphone Quick Start Guide

5035E

Quick Start Guide

For more information about how to use the cellphone, please go to www.alcatelonetouch.com to download complete user manual.

Moreover, from the website you can also consult FAQ, realize software upgrade, etc.

English - CJB16T4ALAAN

1

Table of contents

5 Messaging....................................................................... 18

1

Your mobile ..................

1.1

Keys and connectors

Power key

10 Factory data reset ....................................................... 24

11 Applications & Internal storage .................................. 24

Safety and use ......................................................................... 27

General information .............................................................. 34

Warranty ................................................................................. 35

Troubleshooting...................................................................... 36

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This product meets applicable national SAR limits of 2.0 W/kg. The specific maximum SAR values can be found on page 31 of this user guide.

www.sar-tick.com

When carrying the product or using it while worn on your body, either use an approved accessory such as a holster or otherwise maintain a distance of 1.5 cm from the body to ensure compliance with RF exposure requirements. Note that the product may be transmitting even if you are not making a phone call.

PROTECT YOUR HEARING

To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use.

Back key

Headset connector micro-USB connector

Front camera

Touch screen

Home key

Recent apps key

3

Camera Flash/

Flashlight

Camera

Volume up

Volume down

Volume Keys

• Under call mode, adjust the earpiece or headset volume.

• In Music/Video/Streaming mode, adjust the media volume.

• In general mode, adjust the ring tone volume.

• Mute the ringtone of an incoming call.

1.2

1.2.1

Getting started

Set-up

Removing or installing the back cover

4

Recent apps key

• Touch to open a list of thumbnail images of apps you've worked with recently. Touch it to open an app. Swipe it left or right to remove a thumbnail from the list.

• Touch and hold it to open menu list.

Home key

• While on any application or screen, touch to return to the Home screen.

Back key

• Touch to go back to the previous screen, or to close a dialog box, options menu, the notification panel, etc.

Power key

• Press: Lock the screen/Light up the screen

• Press and hold: Show the pop-up menu to select from

Ringer mode/Airplane mode/Power off

Press and hold: Power on

• Press and hold Power key and Volume down key to capture a screenshot.

Inserting or removing the SIM card

You must insert your SIM card to make phone calls. Please power off your phone and remove battery before inserting or removing the SIM card.

SIM1

SIM2

SIM1 and SIM2 are overlapping sequence. To install, place the SIM1 card with chip facing downwards and the SIM2 card with chip facing upwards. Make sure that it is correctly inserted. To remove the card, press and slide it out.

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Installing or removing the battery

Please power off your phone before removing the battery.

• Insert and click the battery into place, then close the phone cover.

• Unclip the cover, then remove the battery.

Installing and removing the microSD card

Insert the external microSD card into the slot with the gold contact facing down. To remove the external microSD card, gently press and slide it out.

Before removing the microSD card, you should ensure the phone is off, to protect it from corruption or damage. In addition, regularly removing or inserting the SD card may cause the phone to restart.

Charging the battery

Connect the battery charger to your phone, then the charging icon will show on the right of status bar.

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The charging status bar will not float if your battery is extendly consumed. To reduce power consumption and energy waste, when battery is fully charged, disconnect your charger from the plug; switch off Wi-Fi, GPS, Bluetooth or background-running applications when not in use; reduce the backlight time, etc.

1.2.2

Power on your phone

Hold down the Power key until the phone powers on. It will take some seconds before the screen lights up.

Set up your phone for the first time

The first time you power on the phone, you should set following options: language, date & time, Google account, etc.

If you power on your phone with no SIM card inserted, you will see a screen giving you the option to connect to a Wi-Fi network to sign into your Google account and to use some features.

1.2.3

Power off your phone

Hold down the Power key from the Home screen until the Phone options appear, select Power off, and touch OK to confirm.

1.3

Home screen

You can bring all the items (applications, shortcuts, folders and widgets) you love or use most frequently to your Home screen for quick access. Touch the Home key to switch to Home screen.

Status bar

•

•

Status/Notification indicators

Touch and drag down to open the notification panel.

Search bar

• Touch n

to enter text search

• screen.

Touch o

to enter voice search screen.

Touch an icon to open an application, folder, etc.

Favorite tray applications

•

•

Touch to enter the application.

Touch and hold to move or change applications.

Application tab

• Touch to open application list.

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Home screen is provided in an extended format to allow more space for adding applications, shortcuts etc. Slide the Home screen horizontally left and right to get a complete view of the Home screen. Blue line at the lower left and right of the screen indicate which screen you are viewing.

1.3.1

Using the touchscreen

Touch

To access an application, touch it with your finger.

Touch and Hold

Touch and hold the home screen to access the available options for setting the wallpaper. Touch and hold an application/folder/widget to active Move mode. You can access the available options by touching and holding image, message, file, etc.

Drag

Place your finger on any item to drag it to another location.

Slide/Swipe

Slide the screen to scroll up and down the applications, images, web pages… at your convenience.

Flick

Similar to swiping, but flicking makes it move quicker.

Pinch/Spread

Place your fingers of one hand on the screen surface and draw them apart or together to scale an element on the screen.

Rotate

Automatically change the screen orientation from portrait to landscape by turning the phone sideways to have a better view.

1.3.2

Status bar

From status bar, you can view both phone status (on the right side) and notification information (on the left side). When the status bar is full, “ ” icon will appear.

Status icons

GPRS connected

Receiving location data from GPS

GPRS in use Roaming

EDGE connected No SIM card inserted

EDGE in use

3G connected

3G in use

HSPA (3G+) connected

HSPA (3G+) in use

Connected to a Wi-Fi network

Bluetooth is on

Connected to a

Bluetooth device

Airplane mode

Alarm is set

GPS is on

Vibrate mode

Ringer is silenced

Phone microphone is mute

Battery is very low

Battery is low

Battery is partially drained

Battery is full

Battery is charging

Headset connected

No signal (gray)

Signal strength (blue)

8 9

Notification icons

New text or multimedia message

Problem with SMS or

MMS delivery

New Google Talk message

New voicemail

Upcoming event

Data is synchronizing

Song is playing

Screenshot error

USB tethering is on

Portable Wi-Fi hotspot is on

Screenshot captured

Carrier data use threshold approaching or exceeded

Call in progress

Call in progress using

Bluetooth headset

Missed call

Call on hold

Call forwarding is on

Uploading data

Downloading data

Download finished

Select input method

An open Wi-Fi network is available

Phone is connected via

USB cable

Radio is on

System update available

Connected to VPN

Disconnected from

VPN

Notification panel

Touch and drag down the Status bar to open the notification panel.

Touch and drag up to close it. From the Notification panel, you can open items and other reminders indicated by notification icons or view wireless service information.

Quick settings bar

• Touch to enable/disable functions or change modes.

• Slide left and right to view more.

Touch one notificaiton and slide it sideways to delete it.

Touch the icon to clear all event–based notifications (other ongoing notifications will remain).

Touch the Settings icon to access Settings.

1.3.3

Search bar

The phone provides a Search function which can be used to locate information within applications, the phone or the web.

1.3.4

Lock/Unlock your screen

To protect your phone and privacy, you can lock the phone screen by creating a variety of patterns, PIN or password etc.

1.3.5

Add

Personalize your Home screen

Touch the application tab , touch and hold an application or a widget to active the Move mode, and drag the item to any Home screen as you prefer.

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Reposition

Touch and hold the item to be repositioned to activate the Move mode, drag the item to the desired position and then release. You can move items both on the Home screen and the Favorite tray. Hold the icon on the left or right edge of the screen to drag the item to another Home screen.

Remove

Touch and hold the item to be removed to activate the Move mode, drag the item up to the top of Remove icon, and release after the item turns red.

Create folders

To improve the organization of items (shortcuts or applications) on the Home screen and the Favorite tray, you can add them to a folder by stacking one item on top of another. To rename a folder, open it, touch the folder’s title bar to input the new name.

Wallpaper customization

Touch and hold an empty area or touch Settings\Display\

Wallpaper to customize wallpaper.

1.3.6

Recently-used applications

To consult recently-used applications, you can touch the Recent

apps key. Touch a thumbnail in the window to open the related application.Touch one thumbnail and slide it sideways to delete it.

1.3.7

Volume adjustment

You can set ringer, media and phone ringtone volume to your preference by pressing Volume up/down key.

1.4

Applications and widgets list

The list contains all pre-embedded and newly installed applications and widgets.

To access the list, touch from the Home screen. To return to the

Home screen, touch the Home key or the Back key.

Touch the icon to access the Google Play Store.

2

Text input .....................

2.1

Using Onscreen Keyboard

Onscreen Keyboard settings

Touch application tab from the home screen, select Settings\

Language&input, touch the Settings icon on the right of

Android keyboard, a series of settings are available for your selection.

Adjust the Onscreen Keyboard orientation

Turn the phone sideways or upright to adjust the Onscreen Keyboard orientation. You can also adjust it by changing the settings (Touch

Settings\Display\Orientation).

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2.1.1

Android keyboard

3

Phone call ...............

3.1

Placing a call

You can easily launch a call using Phone. Touch Application tab from the Home screen and select Phone.

Touch to switch between "abc/

Abc" mode;

Touch & hold to switch between

"abc/ABC" mode.

Touch to switch between symbol and numeric keyboard.

Touch & hold to show input options;

Touch to enter voice input.

Touch to enter text or numbers.

Touch & hold, then select to enter symbols/emoticons.

Touch and hold to access voicemail

2.2

Text editing

You can edit the text you have entered.

• Touch and hold or double-tap within the text you would like to edit.

• Drag the tap to change the high-lighted selection.

• Following options will show: Select all , Cut , Copy and Paste .

• Touch the icon action.

or touch the blank to go back without any

Touch to hide/ unhide dial pad

Slide to access Call

log and Contacts.

Enter the desired number from the keyboard directly or select a contact from Contacts or Call log, then touch to place the call.

The number you entered can be saved to Contacts by touching the

Menu

(1)

key and touching Add to Contacts.

If you make a mistake, you can delete the incorrect digits by touching

.

To hang up a call, touch or the Power key.

(1) Menu key mentioned on the following chapters stands for .

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3.2

Answering or rejecting a call

4

People .....................

You can view and create contacts on your phone and synchronize these with your Gmail contacts or other applications on the web or on your phone.

4.1

Adding a contact

Touch Application tab on the Home screen, select People app, then touch the icon in the contact list to create a new contact.

Favorites

Contact list

Contact group list

When you receive a call

• Slide the rightward to answer;

• Slide the leftward to reject;

• Slide the message.

upward to reject the call by sending a preset

To mute the incoming calls, press the Volume up/down key or turn the phone face down if Turn over to mute is activated. To activate, touch Settings\Gestures\Turn over to mute or touch Phone\

Settings\Other settings\Turn over to mute.

3.3

Consulting your call log

You can access your call log by touching from the Dial screen to view call history in categories of Incoming calls, Outgoing calls, and Missed calls.

3.4

Speed dial settings

You can access this setting screen by touching Menu key and Speed

Dial on Dial screen, then select contacts to define 2-9 screen keys as a speed dialer. Touch to remove contacts from speed dial.

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Touch to find contacts in contact list

Touch to add contact

4.2

Importing , exporting and sharing contacts

From Contacts screen, touch Menu key to open options menu, touch Import/Export, then you can import/export contacts between SIM1, SIM2, Phone, Phone storage, and SD Card.

To import/export a single contact, touch Menu key, then select

Import/Export, follow the indication to choose source address and destination address, select the contact and touch . Touch to choose all contacts then touch can import/export all contacts.

You can share a single contact or contacts with others by sending the contact's vCard to them via Bluetooth, Gmail, etc.

Touch a contact you want to share, touch Menu key and Share from contact details screen, then select the application to perform this action.

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Touch Menu key from contact list screen, select Share visible

contacts, you can select multiple contacts and touch to share these contacts' vCard.

4.3

Synchronizing contacts in multiple accounts

Contacts, data or other information can be synchronized from multiple accounts, depending on the applications installed on your phone.

5

Messaging ................

You can create, edit and receive SMS and MMS with this phone.

To access this feature, touch Application tab from the Home screen, then select Messaging.

All messages you receive or send out will be saved in phone memory as default. Touch Menu key from

Messaging screen, then touch Setting\SMS storage

location to select where to save the messages; touch

Setting\Manage SIM messages to consult messages stored in SIM card.

5.1

Write message

On message list screen, touch the new message icon to write text/ multimedia messages.

• Touch to view the whole message thread.

• Touch & hold to active the delete mode. Touch message threads to choose deleted ones, and touch the trash bin to confirm.

Sending a text message

Enter the mobile phone number of the recipient on To bar or touch

to add recipients, touch Type to compose bar to enter the text of the message. When finished, touch to send the text message.

You have to choose a SIM card if two cards are inserted.

An SMS of more than 160 characters will be charged as several SMS. Specific letters (accent) will also increase the size of the SMS, this may cause multiple SMS to be sent to your recipient.

Sending a multimedia message

MMS enables you to send video clips, images, photos, animations, slides and sounds to other compatible phones and e-mail addresses.

An SMS will be converted to MMS automatically when media files (image, video, audio, slides, etc.) are attached or Subject or email addresses added.

6

Email .......................

Besides your Gmail account, you can also set-up external POP3 or

IMAP email accounts in your phone.

To access this function, touch Application tab from Home screen, then select Email.

An email wizard will guide you through the steps to set-up an email account.

• Enter the email address and password of the account you want to set-up.

• Touch Next. If the account you entered is not provided by your service provider in the phone, you will be prompted to go to the email account settings screen to enter settings manually. Or you can touch Manual setup to directly enter the incoming and outgoing settings for the email account you are setting up.

• Enter the account name and display name in outgoing emails.

• To add another email account, you can touch Menu key and

Settings. Touch Add account on the right of the title to create.

Touch to create a new message

Touch to search in all messages

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To create and send emails

• Touch the icon from Inbox screen.

• Enter recipient(s) email address(es) in To field.

• If necessary, touch Menu key and touch Add Cc/Bcc to add a copy or a blind copy to the message.

• Enter the subject and the content of the message.

• Touch Menu key, touch Attach file to add an attachment.

• Finally, touch to send.

• If you do not want to send the mail right away, you can touch Menu key and Save draft or touch Back key to save a copy.

7

Getting connected .......

To connect to the Internet with this phone, you can use GPRS/

EDGE/3G networks or Wi-Fi, whichever is most convenient.

7.1

Connecting to the Internet

7.1.1

GPRS/EDGE/3G

The first time you turn on your phone with SIM card inserted, it will automatically configure network service: GPRS, EDGE or 3G.

If the network is not connected, you can press and hold on notification panel.

To check the network connection you are using, touch Application tab on the Home screen, then touch Settings\More...\Mobile

networks\Access Point Names or Network operators.

7.1.2

Wi-Fi

Using Wi-Fi, you can connect to the Internet when your phone is within range of a wireless network. Wi-Fi can be used on the phone even without a SIM card inserted.

To turn Wi-Fi on and connect to a wireless network

• Touch on notification panel to get to Settings.

• Touch the switch beside Wi-Fi to turn on/off Wi-Fi.

• Touch Wi-Fi, detailed information of all detected Wi-Fi networks is displayed in the Wi-Fi networks section.

• Touch a Wi-Fi network to connect to it. If the network you selected is secured, you are required to enter a password or other credentials (contact network operator for details). When finished, touch Connect.

7.2

Browser ....................................

Using Browser, you can enjoy surfing the Web.

To access this function, touch Application tab from Home screen, then touch Browser.

To go to a web page

On Browser screen, touch the URL box at the top, enter the address of the web page, then touch .

7.3

Connecting to a computer

With the USB cable, you can transfer media files and other files between your microSD card/phone storage and computer.

Before using MTP or PTP you should firstly unmark USB debugging via Settings\Development\USB debugging.

To connect/disconnect your phone to/from the computer:

To connect:

• Use the USB cable that came with your phone to connect the phone to a USB port on your computer. You will receive a notification that the USB is connected.

• If you use MTP or PTP, your phone will be automatically connected.

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Before using MTP, make sure that the driver (Windows

Media Player 11 or above version) has been installed.

To locate data you have transferred or downloaded in your microSD card:

Touch Application tab from the Home screen and select File

Manager.

All data you have downloaded is stored in File Manager, where you can view media files (videos, photos, music and others), rename files, install applications into your phone, etc.

7.4

Sharing your phone's mobile data connection

You can share your phone's mobile data connection with a single computer via a USB cable (USB tethering) or with up to eight devices at once by turning your phone into a portable Wi-Fi hotspot.

To turn on USB tethering or Portable Wi-Fi hotspot

• Touch on notification panel to get to Settings.

• Touch More...\Tethering & portable hotspot.

• Mark the checkbox of USB tethering or Portable Wi-Fi

hotspot to activate this function.

These functions may incur additional network charges from your network operator. Extra fees may also be charged in roaming areas. You can check data usage by touching Settings\Data usage.

8

Locate my location using GPS satellites

To activate your phone’s global positioning system (GPS) satellite receiver:

• Touch on notification panel to get to Settings.

•

•

Touch

Location services\GPS satellites

Mark the checkbox

Find your location by opening Maps:

Use your phone’s GPS satellite receiver to pinpoint your location within an accuracy as close as several meters (“street level”). The process of accessing the GPS satellite and setting your phone's precise location for the first time will require up to 5 minutes. You will need to stand in a place with a clear view of the sky and avoid moving. After this, GPS will only need 20-40 seconds to identify your precise location.

Then you can start the navigation to find the target location.

9

Data backup .................

This phone enables you to back up your phone’s settings and other application data to Google Servers, with your Google Account.

If you replace your phone, the settings and data you’ve backed up are restored onto the new phone the first time you sign in with your Google Account.

To activate this function:

• Touch on notification panel to get to Settings.

• Touch

Backup and reset\Back up my data

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• Mark the checkbox

Activated this function, a wide variety of settings and data are backed up, including your Wi-Fi passwords, bookmarks, a list of the applications you’ve installed, the words you’ve added to the dictionary used by the onscreen keyboard, and most of the settings that you configure with the Settings application. If you deactivated this option, you stop backing up your settings, and any existing backups are deleted from Google Servers.

10

Factory data reset

To activate factory data reset:

• Touch on notification panel to get to Settings.

• Touch

Backup and reset\Factory data reset

• Mark the checkbox

Phone reset will erase all of your personal data from internal phone storage, including information about your Google Account, any other accounts, your system and application settings, and any downloaded applications. Resetting the phone does not erase any system software updates you’ve downloaded or any files on your microSD card, such as music or photos. If you reset the phone in this way, you’re prompted to re-enter the same kind of information as when you first started Android.

When you are unable to power on your cellphone, there is another way to perform a factory data reset by pressing the Volume up key and the power key at same time until the screen lights up.

11

Applications &

Internal storage .....

11.1

Applications

With this phone, some built-in Google applications and other third party applications are available for your convenience.

With the built-in applications, you can

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• Communicate with friends

• Exchange messages or emails with friends

• Track your location, view traffic situations, search for locations and get navigation information to your destination

• Download more applications from Google Play Store and more.

For more information about these applications, please check user manual online: www.alcatelonetouch.com.

11.2

Internal storage

Available space

Touch Settings\Storage to display the amount of internal phone storage used by the operating system, its components, applications

(including those you downloaded), permanent and temporary data.

All personal music , pictures, applications, and files will be saved in internal phone storage if external SD card is not insterted.

If a warning message comes up saying that phone memory is limited, you are required to free up space by deleting some unwanted applications, downloaded files, etc.

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Making the most of your phone .........

You can download software upgrade for free from the website (www.

alcatelonetouch.com).

12.1

ONE TOUCH Manager

ONE TOUCH Manager includes:

•

Contacts

It allows you to back up contact entries so that you don't have to worry about losing, breaking, switching phones or changing service providers.

•

Messages

It frees you from painstakingly inputting text on the keypads. All of your messages are easily accessible and well-organized.

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•

Photos

It allows you to easily import photos from PC or the handset and organize them in different albums for better management.

•

Videos

It allows you to insert video files from PC for playback and then upload to handset folder.

•

Music

It allows you to quickly search your favorites in PC, manage the ultimate Library, and enjoy the easiest digital jukebox in your own mobile way.

•

Application

It allows you to import downloaded mobile applications and have them installed into your handset upon synchronization.

•

File

It allows you to organize handset files with just a few clicks and then the files on the handset can be arranged where you want them.

•

Sync

It allows you to synchronize the Contacts and Calendar in

Outlook/ Outlook Express and handset.

Supported Operating Systems

Windows XP/Vista/Windows 7.

12.2

Upgrade

You can use ONE TOUCH Upgrade tool or FOTA Upgrade tool to update your phone's software.

12.2.1

ONE TOUCH Upgrade

Download ONE TOUCH Upgrade from ALCATEL ONE TOUCH website (www.alcatelonetouch.com) and install it on your PC.

Launch the tool and update your phone by following the step by step instructions (refer to the User Guide provided together with the tool). Your phone’s software will now have the latest software.

All personal information will be permanently lost following the update process. We recommend you backup your personal data using ONE TOUCH Manager before upgrading.

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12.2.2

FOTA Upgrade

Using FOTA Upgrade tool you can update your phone's software.

To access System Updates, please open notification panel and touch , then press About phone\System updates. and

Settings\About phone\System updates. Or you can directly touch System Updates on application list directly. Touch Check for

updates, and the phone will search for the latest software. If you want to update the system, please touch the button Download, after it done please touch Install to complete the upgrade. Now your phone's software will have the latest version.

You should turn on data connection before searching for updates.

Settings for auto-check intervals and reminders about upgrades are also available once you restart the phone.

If you have chosen auto-check, when the system discovers the new version, the icon will appear in the status bar. Touch the notification to access the System Updates directly.

During FOTA downloading or updating, to avoid errors in locating the correct update packages, do not change your default storage location.

Safety and use ......................

We recommend that you read this chapter carefully before using your phone. The manufacturer disclaims any liability for damage, which may result as a consequence of improper use or use contrary to the instructions contained herein.

• TRAFFIC SAFETY:

Given that studies show that using a mobile phone while driving a vehicle constitutes a real risk, even when the hands-free kit is used (car kit, headset...), drivers are requested to refrain from using their mobile when the vehicle is not parked.

When driving, do not use your phone and headphone to listen to music or to the radio. Using a headphone can be dangerous and forbidden in some areas.

When switched on, your phone emits electromagnetic waves that can interfere with the vehicle’s electronic systems such as ABS anti-lock brakes or airbags. To ensure that there is no problem:

- do not place your phone on top of the dashboard or within an airbag deployment area,

- check with your car dealer or the car manufacturer to make sure that the dashboard is adequately shielded from mobile phone RF energy.

• CONDITIONS OF USE:

You are advised to switch off the telephone from time to time to optimise its performance.

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Switch the phone off before boarding an aircraft.

Switch the phone off when you are in health care facilities, except in designated areas. As with many other types of equipment now in regular use, mobile telephones can interfere with other electrical or electronic devices, or equipment using radio frequency.

Switch the phone off when you are near gas or flammable liquids. Strictly obey all signs and instructions posted in a fuel depot, petrol station, or chemical plant, or in any potentially explosive atmosphere.

When the phone is switched on, it should be kept at least 15 cm from any medical device such as a pacemaker, a hearing aid or insulin pump, etc. In particular when using the phone, you should hold it against the ear on the opposite side to the device, if any.

To avoid hearing impairment, pick up the call before holding your phone to your ear. Also move the handset away from your ear while using the

“hands-free” mode because the amplified volume might cause hearing damage.

Do not let children use the phone and/or play with the telephone and accessories without supervision.

When replacing the cover please note that your phone may contain substances that could create an allergic reaction.

Always handle your phone with care and keep it in a clean and dust-free place.

Do not allow your phone to be exposed to adverse weather or environmental conditions (moisture, humidity, rain, infiltration of liquids, dust, sea air, etc). The manufacturer’s recommended operating temperature range is -10°C to +55°C.

At over 55°C the legibility of the phone’s display may be impaired, though this is temporary and not serious.

Emergency call numbers may not be reachable on all cellular networks.

You should never rely only on your phone for emergency calls.

Do not open, dismantle or attempt to repair your mobile phone yourself.

Do not drop, throw or bend your mobile phone.

Do not use the phone if the glass made screen, is damaged, cracked or broken to avoid any injury.

Do not paint it.

Use only batteries, battery chargers, and accessories which are recommended by TCT Mobile Limited and its affiliates and are compatible with your phone model. TCT Mobile Limited and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries.

Remember to make back-up copies or keep a written record of all important information stored in your phone.

Some people may suffer epileptic seizures or blackouts when exposed to flashing lights, or when playing video games. These seizures or blackouts may occur even if a person never had a previous seizure or blackout. If you have experienced seizures or blackouts, or if you have a family history of such occurrences, please consult your doctor before playing video games on your phone or enabling a flashing-lights feature on your phone.

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Parents should monitor their children’s use of video games or other features that incorporate flashing lights on the phones. All persons should discontinue use and consult a doctor if any of the following symptoms occur: convulsion, eye or muscle twitching, loss of awareness, involuntary movements, or disorientation. To limit the likelihood of such symptoms, please take the following safety precautions:

- Do not play or use a flashing-lights feature if you are tired or need sleep.

- Take a minimum of a 15-minute break hourly.

- Play in a room in which all lights are on.

- Play at the farthest distance possible from the screen.

- If your hands, wrists, or arms become tired or sore while playing, stop and rest for several hours before playing again.

- If you continue to have sore hands, wrists, or arms during or after playing, stop the game and see a doctor.

When you play games on your phone, you may experience occasional discomfort in your hands, arms, shoulders, neck, or other parts of your body. Follow the instructions to avoid problems such as tendinitis, carpal tunnel syndrome, or other musculoskeletal disorders.

PROTECT YOUR HEARING

To prevent possible hearing damage, do not listen at high volume levels for long periods. Exercise caution when holding your device near your ear while the loudspeaker is in use.

• PRIVACY:

Please note that you must respect the laws and regulations in force in your jurisdiction or other jurisdiction(s) where you will use your mobile phone regarding taking photographs and recording sounds with your mobile telephone. Pursuant to such laws and regulations, it may be strictly forbidden to take photographs and/or to record the voices of other people or any of their personal attributes, and duplicate or distribute them, as this may be considered to be an invasion of privacy. It is the user's sole responsibility to ensure that prior authorisation be obtained, if necessary, in order to record private or confidential conversations or take a photograph of another person; the manufacturer, the seller or vendor of your mobile phone (including the operator) disclaim any liability which may result from the improper use of the mobile phone.

• BATTERY:

Before removing the battery from your phone, please make sure that the phone is switched off.

Observe the following precautions for battery use:

- Do not attempt to open the battery (due to the risk of toxic fumes and burns).

- Do not puncture, disassemble or cause a short-circuit in a battery.

- Do not burn or dispose of a used battery in household rubbish or store it at temperatures above 60°C.

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Batteries must be disposed of in accordance with locally applicable environmental regulations. Only use the battery for the purpose for which it was designed. Never use damaged batteries or those not recommended by TCT Mobile Limited and/or its affiliates.

This symbol on your telephone, the battery and the accessories means that these products must be taken to collection points at the end of their life:

- Municipal waste disposal centres with specific bins for these items of equipment

- Collection bins at points of sale.

They will then be recycled, preventing substances being disposed of in the environment, so that their components can be reused.

In European Union countries:

These collection points are accessible free of charge.

All products with this sign must be brought to these collection points.

In non European Union jurisdictions:

Items of equipment with this symbol are not to be thrown into ordinary bins if your jurisdiction or your region has suitable recycling and collection facilities; instead they are to be taken to collection points for them to be recycled.

CAUTION: RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN

INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO

THE INSTRUCTIONS.

• CHARGERS

Mains powered chargers will operate within the temperature range of:

0°C to 40°C.

The chargers designed for your mobile phone meet with the standard for safety of information technology equipment and office equipment use.

They are also compliant to the ecodesign directive 2009/125/EC. Due to different applicable electrical specifications, a charger you purchased in one jurisdiction may not work in another jurisdiction. They should be used for this purpose only.

• RADIO WAVES:

Proof of compliance with international standards (ICNIRP) or with

European Directive 1999/5/EC (R&TTE) is required of all mobile phone models before they can be put on the market. The protection of the health and safety for the user and any other person is an essential requirement of these standards or this directive.

THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE

TO RADIO WAVES

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Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits for exposure to radio waves (radio frequency electromagnetic fields) recommended by international guidelines. The guidelines were developed by an independent scientific organization

(ICNIRP) and include a substantial safety margin designed to assure the safety of all persons, regardless of age and health.

The radio wave exposure guidelines use a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit for mobile devices is 2 W/kg.

Tests for SAR are conducted using standard operating positions with the device transmitting at its highest certified power level in all tested frequency bands. The highest SAR values under the ICNIRP guidelines for this device model are:

Maximum SAR for this model and conditions under which it was recorded.

Head SAR

Body-worn SAR

GSM 900 + Wi-Fi + Bluetooth

GSM 1800 + Wi-Fi + Bluetooth

0.399 W/kg

0.836 W/kg

During use, the actual SAR values for this device are usually well below the values stated above. This is because, for purposes of system efficiency and to minimize interference on the network, the operating power of your mobile device is automatically decreased when full power is not needed for the call. The lower the power output of the device, the lower its SAR value.

Body-worn SAR testing has been carried out at a separation distance of

1.5 cm. To meet RF exposure guidelines during body-worn operation, the device should be positioned at least this distance away from the body.

If you are not using an approved accessory ensure that whatever product is used is free of any metal and that it positions the phone the indicated distance away from the body.

Organizations such as the World Health Organization and the US Food and Drug Administration have stated that if people are concerned and want to reduce their exposure they could use a hands-free device to keep the phone away from the head and body during phone calls, or reduce the amount of time spent on the phone.

For more information you can go to www.alcatelonetouch.com

Additional information about electromagnetic fields and public health are available on the following site: http://www.who.int/peh-emf.

Your telephone is equipped with a built-in antenna. For optimal operation, you should avoid touching it or degrading it.

As mobile devices offer a range of functions, they can be used in positions other than against your ear. In such circumstances the device will be compliant with the guidelines when used with headset or usb data cable.

If you are using another accessory ensure that whatever product is used is free of any metal and that it positions the phone at least 1.5 cm away from the body.

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• Regulatory information

The following approvals and notices apply in specific regions as noted.

• LICENCES

microSD Logo is a trademark.

The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by

TCT Mobile Limited and its affiliates is under license.

Other trademarks and trade names are those of their respective owners.

ONE TOUCH 5035E Bluetooth

QD ID B018542

TouchPal™ and CooTek™ are trademarks of

Shanghai HanXiang (CooTek)Information Technology

Co., Ltd. and/or its Affiliates.

The Wi-Fi Logo is a certification mark of the Wi-Fi

Alliance.

Google, the Google logo, Android, the Android logo,

Google Search

TM

, Google Maps

TM

, Gmail

TM

, YouTube,

Android Market, Google Latitude TM and Google Talk TM are trademarks of Google Inc.

You have purchased a product which uses the open source (http:// opensource.org/) programs mtd, msdosfs, netfilter/iptables and initrd in object code and other open source programs licensed under the GNU

General Public License and Apache License.

We will provide you with a complete copy of the corresponding source codes upon request within a period of three years from the distribution of the product by TCT.

You may download the source codes from http://sourceforge.net/ projects/alcatel/files/. The provision of the source code is free of charge from internet.

32 33

General information ...........

•

Internet address:

www.alcatelonetouch.com

•

Hot Line Number:

see “TCT Mobile Services” leaflet or go to our website.

• Address:

Room 1910-12A, Tower 3, China HK City, 33 Canton Road,

Tsimshatsui, Kowloon, Hong Kong

On our website, you will find our FAQ (Frequently Asked Questions) section. You can also contact us by e-mail to ask any questions you may have.

An electronic version of this user guide is available in English and other languages according to availability on our server:

www.alcatelonetouch.com

Your telephone is a transceiver that operates on GSM

(850/900/1800/1900MHz) or UMTS in tri-band (850/900/2100MHz).

This equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. The entire copy of the

Declaration of Conformity for your telephone can be obtained through our website: www.alcatelonetouch.com.

Protection against theft

(1)

Your telephone is identified by an IMEI (phone serial number) shown on the packaging label and in the phone’s memory. We recommend that you note the number the first time you use your telephone by entering

* # 0 6 # and keep it in a safe place. It may be requested by the police or your operator if your telephone is stolen. This number allows your mobile telephone to be blocked preventing a third person from using it, even with a different SIM card.

Disclaimer

There may be certain differences between the user manual description and the phone’s operation, depending on the software release of your telephone or specific operator services.

TCT Mobile shall not be held legally responsible for such differences, if any, nor for their potential consequences, which responsibility shall be borne by the operator exclusively.This handset may contain materials, including applications and software in executable or source code form, which is submitted by third parties for inclusion in this handset (“Third

Party Materials”). All third party materials in this handset are provided “as is”, without warranty of any kind, whether express or implied, including the implied warranties of merchantability, fitness for a particular purpose

(1)

Contact your network operator to check service availability.

34 or use/third party application, interoperability with other materials or applications of the purchaser and non-infringement of copyright. The purchaser undertakes that TCT Mobile has complied with all quality obligations incumbent upon it as a manufacturer of mobile devices and handsets in complying with Intellectual Property rights. TCT Mobile will at no stage be responsible for the inability or failure of the Third Party

Materials to operate on this handset or in interaction with any other devices of the purchaser. To the maximum extent permitted by law, TCT

Mobile disclaims all liability for any claims, demands, suits or actions, and more specifically – but not limited to – tort law actions, under any theory of liability, arising out of the use, by whatever means, or attempts to use, such Third Party Materials. Moreover, the present Third Party Materials, which are provided free of charge by TCT Mobile, may be subject to paid updates and upgrades in the future; TCT Mobile waives any responsibility regarding such additional costs, which shall be borne exclusively by the purchaser. The availability of the applications may vary depending on the countries and the operators where the handset is used; in no event shall the list of possible applications and software provided with the handsets be considered as an undertaking from TCT Mobile; it shall remain merely as information for the purchaser. Therefore, TCT Mobile shall not be held responsible for the lack of availability of one or more applications wished for by the purchaser, as its availability depends on the country and the operator of the purchaser. TCT mobile reserves the right at any time to add or remove Third Party Materials from its handsets without prior notice; in no event shall TCT Mobile be held responsible by the purchaser for any consequences that such removal may have on the purchaser regarding the use or attempt to use such applications and

Third Party Materials.

Warranty ..............................

Your phone is warranted against any defect or malfunctioning which may occur in conditions of normal use during the warranty period of twelve (12) months (1) from the date of purchase as shown on your original invoice.

Batteries

(2)

and accessories sold with your phone are also warranted against any defect which may occur during the first six (6) months (1) from the date of purchase as shown on your original invoice.

In case of any defect of your phone which prevents you from normal use thereof, you must immediately inform your vendor and present your phone with your proof of purchase.

(1)

The warranty period may vary depending on your country.

(2)

The life of a rechargeable mobile phone battery in terms of conversation time standby time, and total service life, will depend on the conditions of use and network configuration. Batteries being considered expendable supplies, the specifications state that you should obtain optimal performance for your phone during the first six months after purchase and for approximately 200 more recharges.

35

If the defect is confirmed, your phone or part thereof will be either replaced or repaired, as appropriate. Repaired phone and accessories are entitled to a one (1) month warranty for the same defect. Repair or replacement may be carried out using reconditioned components offering equivalent functionality.

This warranty covers the cost of parts and labor but excludes any other costs.

This warranty shall not apply to defects to your phone and/or accessory due to (without any limitation):

1) Non-compliance with the instructions for use or installation, or with technical and safety standards applicable in the geographical area where your phone is used,

2) Connection to any equipment not supplied or not recommended by

TCT Mobile Limited,

3) Modification or repair performed by individuals not authorised by TCT

Mobile Limited or its affiliates or your vendor,

4) Inclement weather, lightning, fire, humidity, infiltration of liquids or foods, chemical products, download of files, crash, high voltage, corrosion, oxidation…

Your phone will not be repaired in case labels or serial numbers (IMEI) have been removed or altered.

There are no express warranties, whether written, oral or implied, other than this printed limited warranty or the mandatory warranty provided by your country or jurisdiction.

In no event shall TCT Mobile Limited or any of its affiliates be liable for indirect, incidental or consequential damages of any nature whatsoever, including but not limited commercial or financial loss or damage, loss of data or loss of image to the full extent those damages can be disclaimed by law.

Some countries/states do not allow the exclusion or limitation of indirect, incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you.

Troubleshooting...................

Before contacting the service centre, you are advised to follow the instructions below:

• You are advised to fully charge ( operation.

) the battery for optimal

• Avoid storing large amounts of data in your phone as this may affect its performance.

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• Use Factory date reset and the upgrade tool to perform phone formatting or software upgrading (to reset factory data, hold down the power key and the Volume up key at the same time). ALL

User phone data: contacts, photos, messages and files, downloaded applications will be lost permanently. It is strongly advised to fully backup the phone data and profile via Android Manager before doing formatting and upgrading. and carry out the following checks:

My phone is frozen or cannot switch on

• Check the battery contacts, remove and reinstall your battery, then turn your phone on.

• Check the battery power level, charge for at least 20 minutes.

• If it still does not work, please reset the phone using the

power

key and the Volume up key.

My phone has not responded for several minutes

• Restart your phone by pressing and holding the Power key.

• Remove and re-install the battery, then restart the phone.

My phone turns off by itself

• Check that your screen is locked when you are not using your phone, and make sure the Power key is not mis-contacted due to unlocked screen.

• Check the battery charge level.

My phone cannot charge properly

• Make sure you are using an ALCATEL ONE TOUCH battery and

• the charger from the box.

Make sure your battery is inserted properly and clean the battery

• contact if it’s dirty. It must be inserted before plugging in the charger.

Make sure that your battery is not completely discharged; if the battery power is empty for a long time, it may take around 20 minutes to display the battery charger indicator on the screen.

• Make sure charging is carried out under normal conditions (0°C

• to +40°C).

When abroad, check that the voltage input is compatible.

My phone cannot connect to a network or “No service” is displayed

• Try connecting in another location.

• Verify the network coverage with your operator.

• Check with your operator that your SIM card is valid.

•

•

Try selecting the available network(s) manually.

Try connecting at a later time if the network is overloaded.

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My phone cannot connect to the Internet

• Check that the IMEI number (press *#06#) is the same as the one

• printed on your warranty card or box.

Make sure that the internet access service of your SIM card is

•

• available.

Check your phone's Internet connecting settings.

Make sure you are in a place with network coverage.

• Try connecting at a later time or another location.

Invalid SIM card

• Make sure the SIM card has been correctly inserted (see “Inserting

•

• or removing the SIM card”).

Make sure the chip on your SIM card is not damaged or scratched.

Make sure the service of your SIM card is available.

Unable to make outgoing calls

• Make sure you have dialed a valid number and have touched

• For international calls, check the country and area codes.

.

• Make sure your phone is connected to a network, and the network

• is not overloaded or unavailable.

Check your subscription status with your operator (credit, SIM

•

• card valid, etc.).

Make sure you have not barred outgoing calls.

Make sure that your phone is not in flight mode.

Unable to receive incoming calls

• Make sure your phone is switched on and connected to a network

•

(check for overloaded or unavailable network).

Check your subscription status with your operator (credit, SIM

•

• card valid, etc.).

Make sure you have not forwarded incoming calls.

Make sure that you have not barred certain calls.

• Make sure that your phone is not in flight mode.

The caller’s name/number does not appear when a call is received

• Check that you have subscribed to this service with your

• operator.

Your caller has concealed his/her name or number.

I cannot find my contacts

• Make sure your SIM card is not broken.

• Make sure your SIM card is inserted properly.

• Import all contacts stored in SIM card to phone.

•

•

The sound quality of the calls is poor

• You can adjust the volume during a call by pressing the

Volume

Up/Down key.

Check the network strength .

Make sure that the receiver, connector or speaker on your phone is clean.

38

I am unable to use the features described in the manual

• Check with your operator to make sure that your subscription

• includes this service.

Make sure this feature does not require an ALCATEL ONE

TOUCH accessory.

•

•

When I select a number from my contacts, the number cannot be dialed

Make sure that you have correctly recorded the number in your file.

Make sure that you have selected the country prefix when calling a foreign country.

I am unable to add a contact in my contacts

• Make sure that your SIM card contacts are not full; delete some files or save the files in the phone contacts (i.e. your professional or personal directories).

My callers are unable to leave messages on my voicemail

• Contact your network operator to check service availability.

I cannot access my voicemail

• Make sure your operator’s voicemail number is correctly entered

• in "Voicemail number".

Try later if the network is busy.

I am unable to send and receive MMS

• Check your phone memory availability as it might be full.

• Contact your network operator to check service availability and check MMS parameters.

•

•

Verify the server centre number or your MMS profile with your operator.

The server centre may be swamped, try again later.

SIM card PIN locked

• Contact your network operator to obtain the PUK code (Personal

Unblocking Key).

•

•

I am unable to connect my phone to my computer

• Install ALCATEL ONE TOUCH Android Manager.

Check that your USB driver is installed properly.

Open the Notification panel to check if the Android Manager

•

•

•

Agent has activated.

Check that you have marked the checkbox of USB debugging in

Settings\Development\USB debugging

Check that your computer meets the requirements for ALCATEL

ONE TOUCH Android Manager Installation.

Make sure that you’re using the right cable from the box.

I am unable to download new files

• Make sure there is sufficient phone memory for your download.

• Select the microSD card as the location to store downloaded files.

39

• Check your subscription status with your operator.

The phone cannot be detected by others via Bluetooth

• Make sure that Bluetooth is turned on and your phone is visible

• to other users .

Make sure that the two phones are within Bluetooth’s detection range.

How to make your battery last longer

• Make sure you follow the complete charge time (minimum 4

• hours).

After a partial charge, the battery level indicator may not be exact.

Wait for at least 20 minutes after removing the charger to obtain an exact indication.

• Switch on the backlight upon request.

• Extend the email auto-check interval for as long as possible.

• Update news and weather information on manual demand, or

• increase their auto-check interval.

Exit background-running applications if they are not being used for a long time.

• Deactivate Bluetooth, Wi-Fi, or GPS when not in use.

The phone will become warm following prolonged calls, game playing, internet surfing or running other complex applications.

• This heating is a normal consequence of the CPU handling excessive data. Ending above actions will make your phone return to normal temperatures.

ALCATEL is a trademark of Alcatel-Lucent and is used under license by

TCT Mobile Limited.

© Copyright 2013 TCT Mobile Limited

All rights reserved

TCT Mobile Limited reserves the right to alter material or technical specification without prior notice.

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