LT N82XX -W Network Video Recorder User Manual
Below you will find brief information for Network Video Recorder LTN82XX-W. This manual provides a complete guide to using your new Network Video Recorder LTN82XX-W. You can connect the device to network cameras, network domes and encoders, to capture and record high-quality video, set up motion detection and alarms, and manage your recordings.
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User Manual of Network Video Recorder Network Video Recorder User Manual 1 User Manual of Network Video Recorder Regulatory information FCC information FCC compliance: Please take attention that changes or modification not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. Note: This product has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this product does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: —Reorient or relocate the receiving antenna. —Increase the separation between the equipment and receiver. —Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. —Consult the dealer or an experienced radio/TV technician for help. This equipment should be installed and operated with a minimum distance 20cm between the radiator and your body. FCC conditions This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: 1. This device may not cause harmful interference. 2. This device must accept any interference received, including interference that may cause undesired operation. EU Conformity Statement This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the Low Voltage Directive 2006/95/EC, the R&TTE Directive 1999/5/EC, the RoHS Directive 2011/65/EU. 2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info. 1 User Manual of Network Video Recorder 2006/66/EC (battery directive): This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium (Cd), lead (Pb), or mercury (Hg). For proper recycling, return the battery to your supplier or to a designated collection point. For more information see: www.recyclethis.info. 2 User Manual of Network Video Recorder Preventive and Cautionary Tips Before connecting and operating your device, please be advised of the following tips: • • • • • Ensure unit is installed in a well-ventilated, dust-free environment. Unit is designed for indoor use only. Keep all liquids away from the device. Ensure environmental conditions meet factory specifications. Ensure unit is properly secured to a rack or shelf. Major shocks or jolts to the unit as a result of dropping it may cause damage to the sensitive electronics within the unit. • Use the device in conjunction with an UPS if possible. • Power down the unit before connecting and disconnecting accessories and peripherals. • A factory recommended HDD should be used for this device. Manufacturer Type Capacity Seagate WD5000LUCT 500G Seagate WD10JUCT 1T Toshiba MQ01ABD050V 500G Toshiba MQ01ABD100V 1T Figure 1. 1 Recommended HDDs • Improper use or replacement of the battery may result in hazard of explosion. Replace with the same or equivalent type only. Dispose of used batteries according to the instructions provided by the manufacturer. CHANGE THE DEFAULT PASSWORD The default password (12345) for the Admin account is for first-time log-in purposes only. You must change this default password to better protect against security risks, such as the unauthorized access by others to the product that may prevent the product from functioning properly and/or lead to other undesirable consequences. For your privacy, we strongly recommend changing the password to something of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. Proper configuration of all passwords and other security settings is the responsibility of the installer and/or end-user. 3 User Manual of Network Video Recorder Trademarks and Registered Trademarks • Windows and Windows mark are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. • HDMI, HDMI mark and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. • The products contained in this manual are authorized by HDMI Licensing LLC with the use right of the HDMI technology. • VGA is the trademark of IBM. • UPnPTM is a certification mark of the UPnPTM Implementers Corporation. • Other names of companies and product contained in this manual may be trademarks or registered trademarks of their respective owners. 4 User Manual of Network Video Recorder Thank you for purchasing our product. If there is any question or request, please do not hesitate to contact dealer. The figures in the manual are for reference only. This manual is applicable to the model LTN82XX-W. 5 User Manual of Network Video Recorder Product Key Features General Connectable to network cameras, network dome and encoders. Connectable to network cameras like HIKVISION, ACTI, Arecont, AXIS, Bosch, Brickcom, Canon, PANASONIC, Pelco, SAMSUNG, SANYO, SONY, Vivotek and ZAVIO, and cameras that adopt ONVIF or PSIA protocol. Connectable to the smart IP cameras. Each channel supports dual-stream. Up to 8 network cameras can be connected. Independent configuration for each channel, including resolution, frame rate, bit rate, image quality, etc. The quality of the input and output record is configurable. Local Monitoring Support HDMI HDMI TM TM output. output at up to 1920×1080 resolution. Multiple screen display in live view is supported, and the display sequence of channels is adjustable. Live view screen can be switched in group, and manual switch and automatic switch live view are also provided, and the interval of automatic switch can be adjusted. Quick setting menu is provided for live view. Motion detection, video tampering, VCA (Video Content Analysis) alarm, video exception alert and video loss alert functions. Privacy mask. Multiple PTZ protocols supported; PTZ preset, patrol and pattern. Zooming in by clicking the mouse and PTZ tracing by dragging mouse. HDD Management Two kinds of HDD capacity are provided: 500G and 1T. 8 network disks (8 NAS disks, or 7 NAS disks + 1 IP SAN disk) can be connected. Support S.M.A.R.T. and bad sector detection. HDD quota management; different capacity can be assigned to different channel. Recording and Playback Holiday recording schedule configuration. Continuous and event video recording parameters. Multiple recording types: manual, continuous, alarm, motion, motion | alarm, motion & alarm, and VCA. 8 recording time periods with separated recording types each day. Pre-record and post-record for alarm, motion detection for recording, and pre-record time for schedule and manual recording. Searching record files by events (alarm input/motion detection/VCA). Tag adding for record files, searching and playing back by tags. Locking and unlocking record files. Provide a playback interface with easy and flexible operation. Searching and playing back record files by camera No., recording type, start time, end time, etc. Smart search for the selected area in the video. Zooming in when playback. Reverse playback of multi-channel. Supports pause, play reverse, speed up, speed down, skip forward, and skip backward when playback, and locating by dragging the mouse. 6 User Manual of Network Video Recorder Up to 8-ch synchronous playback. Backup Export video data by USB device. Export video clips when playback. Management and maintenance of backup devices. Alarm and Exception Configurable arming time of alarm input/output. Alarm for video loss, motion detection, VCA, video tampering, HDD full, HDD error, network disconnected, IP confliction, illegal login and abnormal record. Alarm triggers full screen monitoring, audible warning, notifying surveillance center, sending email and alarm output. Manually restore default when system is abnormal. Other Local Functions Operable by mouse. Three-level user management; admin user is allowed to create many operating accounts and define their operating permission, which includes the limit to access any channel. Operation, alarm, exceptions and log recording and searching. Manually triggering and clearing alarms. Import and export of device configuration information. Network Functions 1 self-adaptive 10M/100M network interfaces is provided. IPv6 is supported. TCP/IP protocol, PPPoE, DHCP, DNS, DDNS, NTP, SADP, SMTP, SNMP, NFS, and iSCSI are supported. TCP, UDP and RTP for unicast. TM Auto/Manual port mapping by UPnP . Extranet access by HiDDNS and Cloud P2P. Remote reverse playback via RTSP. Support accessing by the platform via ONVIF. Remote search, playback, download, locking and unlocking of the record files, and the breakpoint resume is supported for downloading files. Remote parameters setup; remote import/export of device parameters. Remote view of the device status, system logs and alarm status. Remote HDD formatting and program upgrading. Remote system restart and shutdown. Alarm and exception information can be sent to the remote host Remotely start/stop recording. Remotely start/stop alarm output. Remote PTZ control. Voice broadcasting. Embedded WEB server. Development Scalability: SDK for Windows and Linux system. Source code of application software for demo. Development support and training for application system. 7 User Manual of Network Video Recorder TABLE OF CONTENTS Product Key Features......................................................................................................................................... 6 Chapter 1 Introduction ......................................................................................................................... 11 1.1 Front Panel and Rear Panel............................................................................................................ 12 1.2 USB Mouse Operation ................................................................................................................... 13 1.3 Input Method Description ............................................................................................................. 14 Chapter 2 Getting Started .................................................................................................................... 15 2.1 Starting Up and Shutting Down the NVR ....................................................................................... 16 2.2 Using the Wizard for Basic Configuration ...................................................................................... 17 2.3 Adding and Connecting the IP Cameras ......................................................................................... 22 2.3.1 Adding the Online IP Cameras .......................................................................................... 22 2.3.2 Editing the Connected IP Cameras and Configuring Customized Protocols ...................... 25 Chapter 3 Live View .............................................................................................................................. 28 3.1 Introduction of Live View .............................................................................................................. 29 3.2 Operations in Live View Mode ...................................................................................................... 30 3.2.1 Using the Mouse in Live View ........................................................................................... 30 3.2.2 Quick Setting Toolbar in Live View Mode ......................................................................... 31 3.3 Adjusting Live View Settings .......................................................................................................... 33 3.4 User Logout ................................................................................................................................... 35 Chapter 4 PTZ Controls ......................................................................................................................... 36 4.1 Configuring PTZ Settings ................................................................................................................ 37 4.2 PTZ Control Panel .......................................................................................................................... 39 4.3 Setting PTZ Presets, Patrols & Patterns .......................................................................................... 40 4.3.1 Customizing Presets .......................................................................................................... 40 4.3.2 Calling Presets ................................................................................................................... 40 4.3.3 Customizing Patrols........................................................................................................... 41 4.3.4 Calling Patrols ................................................................................................................... 42 4.3.5 Customizing Patterns ........................................................................................................ 43 4.3.6 Calling Patterns ................................................................................................................. 43 4.3.7 Customizing Linear Scan Limit ........................................................................................... 44 4.3.8 Calling Linear Scan ............................................................................................................ 45 4.3.9 One-touch Park ................................................................................................................. 45 Chapter 5 Recording Settings ............................................................................................................... 47 5.1 Configuring Parameters ................................................................................................................. 48 5.2 Configuring Recording Schedule .................................................................................................... 50 5.3 Configuring Motion Detection Recording ...................................................................................... 53 5.4 Configuring VCA Triggered Recording ............................................................................................ 55 5.5 Manual Recording.......................................................................................................................... 56 5.6 Configuring Holiday Recording ...................................................................................................... 57 5.7 Files Protection .............................................................................................................................. 59 Chapter 6 6.1 Playback ............................................................................................................................... 60 Playing Back Record Files ............................................................................................................... 61 6.1.1 Playing Back by Channel ................................................................................................... 61 User Manual of Network Video Recorder 6.1.2 Playing Back by Time ........................................................................................................ 63 6.1.3 Playing Back by Event Search ............................................................................................ 63 6.1.4 Playing Back by Tag ........................................................................................................... 65 6.1.5 Smart Playback.................................................................................................................. 67 6.1.6 Playing Back by System Logs ............................................................................................. 69 6.1.7 Playing Back External File ................................................................................................. 70 6.2 Auxiliary Functions of Playback ..................................................................................................... 72 6.2.1 Playing Back Frame by Frame ........................................................................................... 72 6.2.2 Digital Zoom ...................................................................................................................... 72 6.2.3 Reverse Playback of Multi-channel ................................................................................... 72 Chapter 7 7.1 Backup.................................................................................................................................. 74 Backing up Record Files ................................................................................................................. 75 7.1.1 Quick Export ..................................................................................................................... 75 7.1.2 Backing up by Normal Video Search ................................................................................. 76 7.1.3 Backing up by Event Search .............................................................................................. 80 7.1.4 Backing up Video Clips ...................................................................................................... 83 7.2 Managing Backup Devices ............................................................................................................. 85 Chapter 8 Alarm Settings...................................................................................................................... 88 8.1 Setting Motion Detection Alarm .................................................................................................... 89 8.2 Setting Sensor Alarms .................................................................................................................... 91 8.3 Detecting Video Loss Alarm........................................................................................................... 94 8.4 Detecting Video Tampering Alarm ................................................................................................ 96 8.5 Detecting VCA Alarm ..................................................................................................................... 98 8.6 Handling Exceptions Alarm .......................................................................................................... 100 8.7 Setting Event Hint Display ............................................................................................................ 103 8.8 Triggering or Clearing Alarm Output Manually ............................................................................ 104 Chapter 9 Network Settings ............................................................................................................... 105 9.1 Configuring General Settings ....................................................................................................... 106 9.2 Configuring Advanced Settings .................................................................................................... 107 9.2.1 Configuring Wireless Network ........................................................................................ 107 9.2.2 Configuring Extranet Access............................................................................................ 108 9.2.3 Configuring NTP Server ................................................................................................... 112 9.2.4 Configuring SNMP ........................................................................................................... 113 9.2.5 Configuring Remote Alarm Host ..................................................................................... 114 9.2.6 Configuring Multicast ...................................................................................................... 114 9.2.7 Configuring RTSP ............................................................................................................. 115 9.2.8 Configuring Server and HTTP Ports ................................................................................. 115 9.2.9 Configuring Email ............................................................................................................ 116 9.2.10 Configuring NAT .............................................................................................................. 117 9.3 Checking Network Traffic ............................................................................................................. 120 9.4 Configuring Network Detection ................................................................................................... 122 9.4.1 Testing Network Delay and Packet Loss .......................................................................... 122 9.4.2 Exporting Network Packet............................................................................................... 122 9.4.3 Checking the Network Status .......................................................................................... 123 User Manual of Network Video Recorder 9.4.4 Chapter 10 Checking Network Statistics ............................................................................................ 124 HDD Management ............................................................................................................. 126 10.1 Initializing HDDs........................................................................................................................... 127 10.2 Managing Network HDD .............................................................................................................. 129 10.3 Configuring Quota Mode ............................................................................................................. 132 10.4 Checking HDD Status ................................................................................................................... 134 10.5 HDD Detection ............................................................................................................................. 136 10.6 Configuring HDD Error Alarms ..................................................................................................... 138 Chapter 11 Camera Settings ................................................................................................................. 139 11.1 Configuring OSD Settings ............................................................................................................. 140 11.2 Configuring Privacy Mask ............................................................................................................ 141 11.3 Configuring Video Parameters ..................................................................................................... 142 Chapter 12 NVR Management and Maintenance ................................................................................ 143 12.1 Viewing System Information ....................................................................................................... 144 12.1.1 Viewing Device Information ........................................................................................... 144 12.2 Searching & Export Log Files ....................................................................................................... 145 12.3 Importing/Exporting IP Camera Info............................................................................................ 148 12.4 Importing/Exporting Configuration Files ..................................................................................... 149 12.5 Upgrading System ........................................................................................................................ 150 12.5.2 Upgrading by Local Backup Device .................................................................................. 150 12.5.3 Upgrading by FTP ............................................................................................................ 150 12.6 Restoring Default Settings ........................................................................................................... 152 Chapter 13 Others ................................................................................................................................ 153 13.1 Configuring General Settings ....................................................................................................... 154 13.2 Configuring DST Settings ............................................................................................................. 155 13.3 Configuring More Settings for NVR.............................................................................................. 156 13.4 Managing User Accounts ............................................................................................................. 157 13.4.1 Adding a User .................................................................................................................. 157 13.4.2 Deleting a User ................................................................................................................ 159 13.4.3 Editing a User .................................................................................................................. 160 Chapter 14 Appendix ............................................................................................................................ 162 Glossary.................................................................................................................................................. 163 Troubleshooting ..................................................................................................................................... 164 Summary of Changes ............................................................................................................................. 170 List of Compatible IP Cameras ................................................................................................................ 171 User Manual of Network Video Recorder Chapter 1 Introduction 11 User Manual of Network Video Recorder 1.1 Front Panel and Rear Panel Figure 1. 1 Front Panel Figure 1. 2 Rear Panel Table 1. 1 Description of Control Panel Buttons No. Name 1 LAN Interface (1 ~ 3) 2 WAN Interface 3 USB Interface 4 HDMI 5 POWER Description 3 RJ-45 10 /100Mbps network interfaces for LAN (Local Area Networks). 1 RJ-45 10 /100 Mbps network interface for WAN (Wide Area Networks). Universal Serial Bus (USB) ports for additional devices such as USB mouse and USB writer. HDMI video output connector. 12VDC Power supply. 12 User Manual of Network Video Recorder 1.2 USB Mouse Operation A regular 3-button (Left/Right/Scroll-wheel) USB mouse can also be used with this NVR. To use a USB mouse: 1. Plug USB mouse into the USB interface on the rear panel of the NVR. 2. The mouse should automatically be detected. If in a rare case that the mouse is not detected, the possible reason may be that the two devices are not compatible, please refer to the recommended the device list from your provider. The operation of the mouse: Table 1. 2 Description of the Mouse Control Name Action Description Single-Click Live view: Select channel and show the quick set menu. Menu: Select and enter. Left-Click Double-Click Live view: Switch between single-screen and multi-screen. Click and Drag PTZ control: pan, tilt and zoom. Video tampering, privacy mask and motion detection: Select target area. Digital zoom-in: Drag and select target area. Live view: Drag channel/time bar. Right-Click Single-Click Live view: Show menu. Menu: Exit current menu to upper level menu. Scroll-Wheel Scrolling up Live view: Previous screen. Menu: Previous item. Scrolling down Live view: Next screen. Menu: Next item. 13 User Manual of Network Video Recorder 1.3 Input Method Description Figure 1. 3 Soft Keyboard Description of the buttons on the soft keyboard: Table 1. 3 Description of the Soft Keyboard Icons Icon Description Icon Description ~ Letters / Lowercase/Uppercase ~ Numeric Buttons Symbols Exit Backspace Space Enter 14 User Manual of Network Video Recorder Chapter 2 Getting Started 15 User Manual of Network Video Recorder 2.1 Starting Up and Shutting Down the NVR Purpose: Proper startup and shutdown procedures are crucial to expanding the life of the NVR. Before you start: 1. Install a recommended HDD. For detailed steps, please refer to the Chapter HDD Installation of Quick Start Guide. 2. Establish the connection between the NVR and Internet via the WAN interface. 3. Check that the voltage of the extra power supply is the same with the NVR’s requirement, and the ground connection is working properly. Starting up the NVR: Step: Check the power supply is plugged into an electrical outlet. It is HIGHLY recommended that an Uninterruptible Power Supply (UPS) be used in conjunction with the device. During the starting up program, a splash screen appears on the monitor. Shutting down the NVR Steps: 1. Enter the Shutdown menu. Menu > Shutdown Figure 2. 1 Shutdown Menu 2. Click the Shutdown button. 3. Click the Yes button. 4. Unplug the power supply when the attention pops up. Figure 2. 2 Shutdown Attention Rebooting the NVR In the Shutdown menu, you can also reboot the NVR. Steps: 1. Enter the Shutdown menu by clicking Menu > Shutdown. 2. Click the Logout button to lock the NVR or the Reboot button to reboot the NVR. 16 User Manual of Network Video Recorder 2.2 Using the Wizard for Basic Configuration By default, the Setup Wizard starts once the NVR has loaded, as shown in Figure 2. 3. Figure 2. 3 Start Wizard Interface Operating the Setup Wizard: 1. The Setup Wizard can walk you through some important settings of the NVR. If you do not want to use the Setup Wizard at that moment, click the Cancel button. You can also choose to use the Setup Wizard next time by leaving the “Start wizard when the device starts?” checkbox checked. 2. Click Next button on the Wizard window to enter the Login window, as shown in Figure 2. 4. Figure 2. 4 Login Window 3. Input the Admin Password. By default, the password is 12345. The default password (12345) for the Admin account is for first-time log-in purposes only. You must change this default password to better protect against security risks, such as the unauthorized access by others to the product that may prevent the product from functioning properly and/or lead to other undesirable consequences. 4. To change the admin password, check the New Admin Password checkbox. Input the New Password and Confirm the password in the given fields. 17 User Manual of Network Video Recorder For your privacy, we strongly recommend changing the password to something of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. 5. Click the Next button to enter the date and time settings window, as shown in Figure 2. 5. Figure 2. 5 Date and Time Settings 6. After the time settings, click Next button which takes you to the WAN Setup Wizard window, as shown in Figure 2. 6. Figure 2. 6 WAN Settings 7. Select the Connection Mode as PPPoE and input Account and Password. 8. Click Next button to enter WIFI settings interface, as shown in Figure 2. 7. 18 User Manual of Network Video Recorder Figure 2. 7 WIFI Settings 9. Input SSID and select Security Type. Input Network Security Key if Security Type is no set as Disable. 10. Click Next button which takes you to the General Network Setup Wizard window, as shown in Figure 2. 8. Figure 2. 8 General Network Configuration 11. Click Next button after you configured the network parameters, which takes you to the HDD Management window, shown in Figure 2. 9. 19 User Manual of Network Video Recorder Figure 2. 9 HDD Management 12. To initialize the HDD, click the Init button. Initialization removes all the data saved in the HDD. 13. Click Next button. You enter the Adding IP Camera interface. Establish network connection between IP cameras and NVR. For detailed steps, please refer to before you start of Section 2.3.1 Adding the Online IP Cameras. 14. Click Search to find online IP camera. Select the IP camera to be added, and click the Add button. Figure 2. 10 Search for IP Cameras 15. Click Next button. Configure the recording for the searched IP Cameras. 20 User Manual of Network Video Recorder Figure 2. 11 Record Settings 16. Click Copy to copy the settings to other channels, as shown in Figure 2. 12. Figure 2. 12 Copy Record Settings 17. Click OK to complete the startup Setup Wizard. 21 User Manual of Network Video Recorder 2.3 Adding and Connecting the IP Cameras 2.3.1 Adding the Online IP Cameras Purpose: The one of the main functions of the NVR is to connect the network cameras and save the video got from it. So before you can get a live view or record of the video, you should add the network cameras to the connection list of the device. Before you start: Establish the network connection between IPC and the NVR via wired or wireless network. Wired network: connect the Ethernet port of computer to the LAN interface of NVR. And configure the IP address of computer on the principle that the network segment is the same with NVR, that is 192.168.254.×××. Wireless network: the default SSID and key of wireless network provided by NVR is in the tag of device. Hikvision WIFI IP camera which has default user name and password and is within 2m distance from the NVR will be added automatically. Ensure the network connection is valid and correct. For detailed checking and configuring of the network, please see Chapter 9.3 Checking Network Traffic and Chapter 9.4 Configuring Network Detection. OPTION 1: Steps: 1. Right-click the mouse when you in the live view mode to show the right-click menu. Figure 2. 13 Right-click Menu 2. Select Add IP Camera in the pop-up menu to enter the IP Camera Management interface. Figure 2. 14 Adding IP Camera Interface 22 User Manual of Network Video Recorder 3. The online cameras with same network segment will be displayed in the camera list. Click the to add the camera. button Table 2. 1 Explanation of Icons Icon Explanation Icon Edit basic parameters of the camera Explanation Add the detected IP camera. The camera is disconnected; you can The camera is connected. click the icon to get the exception information of camera. Advanced settings of the camera. Delete the IP camera 4. To add other IP cameras: 1) Click the Custom Adding button to pop up the Add IP Camera (Custom) interface. Figure 2. 15 Custom Adding IP Camera Interface 2) Input the IP Address, Protocol, Management Port and other information of the IP camera to be added. 3) Click Add to add the camera. OPTION 2: Steps: 1. Enter the Camera Management interface. Menu > Camera > Camera Figure 2. 16 Main Menu 2. Repeat the step 3 and 4 of OPTION 1 to add the camera. 23 User Manual of Network Video Recorder Figure 2. 17 IP Camera Management Interface Table 2. 2 Explanation of the icons Icon Explanation Icon Explanation Edit basic parameters of the camera Add the detected IP camera. The camera is connected; you can The camera is disconnected; you can click the icon to get the live view of click the icon to get the exception the camera. information of camera. Advanced settings of the camera. 3. (For the encoders with multiple channels only) check the checkbox of Channel No. in the pop-up window, as shown in the following figure, and click OK to finish adding. Figure 2. 18 Selecting Multiple Channels 24 User Manual of Network Video Recorder 2.3.2 Editing the Connected IP Cameras and Configuring Customized Protocols After the adding of the IP cameras, the basic information of the camera lists in the page, you can configure the basic setting of the IP cameras. Steps: 1. Click the icon to edit the parameters; you can edit the IP address, protocol and other parameters. Figure 2. 19 Edit the Parameters 2. Click OK to save the settings and exit the editing interface. To edit advanced parameters: Steps: 1. Drag the horizontal scroll bar to the right side and click the icon. Figure 2. 20 Network Configuration of Camera 2. You can edit the Network information and the Password of the camera. 3. Click Apply to save the settings and click OK to exit the interface. Configuring the customized protocols Purpose: To connect the network cameras which are not configured with the standard protocols, you can configure the 25 User Manual of Network Video Recorder customized protocols for them. Steps: 1. Click the Protocol button in the custom adding IP camera interface to enter the protocol management interface. Figure 2. 21 Protocol Management Interface There are 16 customized protocols provided in the system, you can edit the protocol name; and choose whether to enable the sub-stream. 2. Choose the protocol type of transmission and choose the transfer protocols. Before customizing the protocol for the network camera, you have to contact the manufacturer of the network camera to consult the URL (uniform resource locator) for getting main stream and sub-stream. The format of the URL is: [Type]://[IP Address of the network camera]:[Port]/[Path]. Example: rtsp://192.168.1.55:554/ch1/main/av_stream. Protocol Name: Edit the name for the custom protocol. Enable Substream: If the network camera does not support sub-stream or the sub-stream is not needed leave the checkbox empty. Type: The network camera adopting custom protocol must support getting stream through standard RTSP. Transfer Protocol: Select the transfer protocol for the custom protocol. Port: Set the port No. for the custom protocol. Path: Set the resource path for the custom protocol. E.g., ch1/main/av_stream. The protocol type and the transfer protocols must be supported by the connected network camera. After adding the customized protocols, you can see the protocol name is listed in the drop-down list, please refer to Figure 2. 22. 26 User Manual of Network Video Recorder Figure 2. 22 Protocol Setting 3. Choose the protocols you just added to validate the connection of the network camera. 27 User Manual of Network Video Recorder Chapter 3 Live View 28 User Manual of Network Video Recorder 3.1 Introduction of Live View Live view shows you the video image getting from each camera in real time. The NVR automatically enters Live View mode when powered on. It is also at the very top of the menu hierarchy. Live View Icons In the live view mode, there are icons at the upper-right of the screen for each channel, showing the status of the record and alarm in the channel, so that you can know whether the channel is recorded, or whether there are alarms occur as soon as possible. Table 3. 1 Description of Live View Icons Icons Description Alarm (video loss, video tampering, motion detection, alarm or VCA alarm) Record (manual record, continuous record, motion detection, alarm record or VCA alarm triggered record) Alarm & Record Event/Exception (motion detection, alarm, VCA alarm or exception information, appears at the lower-left corner of the screen. Please refer to Chapter 8.7 Setting Alarm Response Actions for details.) 29 User Manual of Network Video Recorder 3.2 Operations in Live View Mode In live view mode, there are many functions provided. The functions are listed below. • • • Single Screen: showing only one screen on the monitor. Multi-screen: showing multiple screens on the monitor simultaneously. Auto-switch: the screen is auto switched to the next one. And you must set the dwell time for each screen on the configuration menu before enabling the auto-switch. Menu>Configuration>Live View>Dwell Time. • • • • • Start Recording: continuous record and motion detection record are supported. Output Mode: select the output mode to Standard, Bright, Gentle or Vivid. Playback: playback the recorded videos for current day. PTZ Control: enter PTZ control interface to rotate the PTZ. Add IP Camera: the shortcut to the IP camera management interface. 3.2.1 Using the Mouse in Live View Table 3. 2 Mouse Operation in Live View Name Description Enter the main menu of the system by right-clicking the mouse. Switch to the single full screen by choosing channel number from the drop-down list. Adjust the screen layout by choosing from the drop-down list. Switch to the previous screen. Switch to the next screen. / / Enable/disable the auto-switch of the screens. Start continuous recording or motion detection recording of all channels. Enter the IP Camera management interface, and manage the cameras. Enter the playback interface and start playing back the video of the selected channel immediately. Four modes of output supported, including Standard, Bright, Gentle and Vivid. / Fix the menu The dwell time of the live view configuration must be set before using Start Auto-switch. Figure 3. 1 Right-click Menu 30 User Manual of Network Video Recorder 3.2.2 Quick Setting Toolbar in Live View Mode On the screen of each channel, there is a quick setting toolbar which shows when you single-click the mouse in the corresponding screen. Figure 3. 2 Quick Setting Toolbar Table 3. 3 Description of Quick Setting Toolbar Icons Icon Description Enable/Disable Manual Record Icon Description Icon Description Instant Playback Mute/Audio on Digital Zoom Image Settings PTZ Control Live View Strategy Close Instant Playback only shows the record in last five minutes. If no record is found, it means there is no record during the last five minutes. Digital Zoom can zoom in the selected area to the full screen. You can left-click and draw to select the area to zoom in, as shown in Figure 3. 3. Figure 3. 3 Digital Zoom Image Settings icon can be selected to enter the Image Settings menu. 31 User Manual of Network Video Recorder Figure 3. 4 Image Settings- Preset You can set the image parameters like brightness, contrast, saturation and hue. Figure 3. 5 Image Settings- Customize Live View Strategy can be selected to set strategy, including Real-time, Balanced, Fluency. Figure 3. 6 Live View Strategy 32 User Manual of Network Video Recorder 3.3 Adjusting Live View Settings Purpose: Live View settings can be customized according to different needs. You can configure the output interface, dwell time for screen to be shown, mute or turning on the audio, the screen number for each channel, etc. Steps: 1. Enter the Live View Settings interface. Menu > Configuration > Live View Figure 3. 7 Live View Settings The settings available in this menu include: • Video Output Interface: Designates the output to configure the settings for, and only HDMITM is selectable. • Live View Mode: Designates the display mode to be used for live view. • Dwell Time: The time in seconds to dwell between switching of channels when enabling auto-switch in live view. • Enable Audio Output: Enable/disable audio output for the selected video output. • Event Output: Designates the output to show event video. • Full Screen Monitoring Dwell Time: The time in seconds to show alarm event on full screen. 2. Setting Cameras Order Figure 3. 8 Live View Camera Order 33 User Manual of Network Video Recorder 1) Select a View mode in . 2) Select the small window, and double-click on the channel number to display the channel on the window. If you do not want the camera to be displayed on the live view interface, click the corresponding to stop it. You can also click button to start live view for all the channels and click view. 3) Click the Apply button to save the setting. 34 to stop all the live User Manual of Network Video Recorder 3.4 User Logout Purpose: After logging out, the monitor turns to the live view mode and if you want to do some operation, you need to enter user name and password tog in again. Steps: 1. Enter the Shutdown menu. Menu>Shutdown Figure 3. 9 Shutdown Interface 2. Click Logout. After you have logged out the system, menu operation on the screen is invalid. It is required to input a user name and password to unlock the system. 35 User Manual of Network Video Recorder Chapter 4 PTZ Controls 36 User Manual of Network Video Recorder 4.1 Configuring PTZ Settings Purpose: Follow the procedure to set the parameters for PTZ. The configuring of the PTZ parameters should be done before you control the PTZ camera. Steps: 1. Enter the PTZ Settings interface. Menu > Camera > PTZ Figure 4. 1 PTZ Settings 2. Click the RS-485 Settings button to set the RS-485 parameters. Figure 4. 2 PTZ General Settings 3. Choose the camera for PTZ setting in the Camera drop-down list. 4. Enter the parameters of the PTZ camera. 37 User Manual of Network Video Recorder All the parameters should be exactly the same as the PTZ camera parameters. 5. Click Apply button to save the settings. 38 User Manual of Network Video Recorder 4.2 PTZ Control Panel To enter the PTZ control panel, there are two ways supported. OPTION 1: In the PTZ settings interface, click the PTZ button on the lower-right corner. OPTION 2: In the Live View mode, you can press the PTZ Control button on the front panel or on the remote control, or choose the PTZ Control icon , or select the PTZ option in the right-click menu. Click the Configuration button on the control panel, and you can enter the PTZ Settings interface. In PTZ control mode, the PTZ panel will be displayed when a mouse is connected with the device. If no mouse is connected, the icon appears in the lower-left corner of the window, indicating that this camera is in PTZ control mode. Figure 4. 3 PTZ Panel Table 4. 1 Description of the PTZ panel icons Icon Description Icon Description Direction button and the auto-cycle button The speed of the PTZ movement Zoom-, Focus-, Iris+ Iris- Light on/off Wiper on/off Centralization Switch to the PTZ control interface Previous item Switch to the one-touch control general settings interface interface Exit pattern movement 39 Menu Switch to the Next item Stop the patrol / Description Zoom+, Focus+, Image 3D-Zoom Icon Start pattern / patrol Minimize windows User Manual of Network Video Recorder 4.3 Setting PTZ Presets, Patrols & Patterns Before you start: Please make sure that the presets, patrols and patterns are supported by PTZ protocols. 4.3.1 Customizing Presets Purpose: Follow the steps to set the Preset location which you want the PTZ camera to point to when an event takes place. Steps: 1. Enter the PTZ Control interface. Menu > Camera > PTZ Figure 4. 4 PTZ Settings 2. Use the directional button to wheel the camera to the location where you want to set preset; and the zoom and focus operations can be recorded in the preset as well. 3. Enter the preset No. (1~255) in the preset text field, and click the Set button to link the location to the preset. Repeat the steps 2-3 to save more presets. You can click the Clear button to clear the location information of the preset, or click the Clear All button to clear the location information of all the presets. 4.3.2 Calling Presets Purpose: This feature enables the camera to point to a specified position such as a window when an event takes place. Steps: 1. Enter PTZ Control interface. For details, please refer to 4.2 PTZ Control Panel. 2. Choose Camera in the drop-down list. 3. Click the button to show the general settings of the PTZ control. 40 User Manual of Network Video Recorder Figure 4. 5 PTZ Panel - General 4. Input the preset No. in the corresponding text field. 5. Click the Call Preset button to call it. 4.3.3 Customizing Patrols Purpose: Patrols can be set to move the PTZ to different key points and have it stay there for a set duration before moving on to the next key point. The key points are corresponding to the presets. The presets can be set following the steps above in Customizing Presets. Steps: 1. Enter the PTZ Control interface. Menu > Camera > PTZ Figure 4. 6 PTZ Settings 2. Select patrol No. in the drop-down list of patrol. 3. Click the Set button to add key points for the patrol. 41 User Manual of Network Video Recorder Figure 4. 7 Key point Configuration 4. Configure key point parameters, including the Preset No., Duration of staying for one key point and Speed of patrol. KeyPoint No.: determines the order at which the PTZ will follow while cycling through the patrol. Preset: PTZ will rotate automatically to the set preset No. when execute the keypoint. Duration: refers to the time span to stay at the corresponding key point. Speed: defines the speed at which the PTZ will move from one key point to the next. 5. Click the Add button to add the next key point to the patrol, and you can click the OK button to save the key point to the patrol. You can delete all the key points by clicking the Clear button for the selected patrol, or click the Clear All button to delete all the key pints for all patrols. 4.3.4 Calling Patrols Purpose: Calling a patrol makes the PTZ to move according the predefined patrol path. Steps: 1. Enter PTZ Control interface. For details, please refer to 4.2 PTZ Control Panel. 2. Click the button to show the general settings of the PTZ control. Figure 4. 8 PTZ Panel - General 3. Select a patrol in the drop-down list and click the Call Patrol button to call it. 4. You can click the Stop Patrol button to stop calling it. 42 User Manual of Network Video Recorder 4.3.5 Customizing Patterns Purpose: Patterns can be set by recording the movement of the PTZ. You can call the pattern to make the PTZ movement according to the predefined path. Steps: 1. Enter the PTZ Control interface. Menu > Camera > PTZ Figure 4. 9 PTZ Settings 2. Choose pattern number in the drop-down list. 3. Click the Start button and click corresponding buttons in the control panel to move the PTZ camera, and click the Stop button to stop it. The movement of the PTZ is recorded as the pattern. 4.3.6 Calling Patterns Purpose: Follow the procedure to move the PTZ camera according to the predefined patterns. Steps: 1. Enter PTZ Control interface. For details, please refer to 4.2 PTZ Control Panel. 2. Click the button to show the general settings interface. 43 User Manual of Network Video Recorder Figure 4. 10 PTZ Panel - General 3. Click the Call Pattern button to call it. 4. Click the Stop Pattern button to stop calling it. 4.3.7 Customizing Linear Scan Limit Purpose: The Linear Scan can be enabled to trigger the scan in the horizontal direction in the predefined range. This function is supported by some certain IP cameras. Steps: 1. Enter the PTZ Control interface. Menu > Camera > PTZ Figure 4. 11 PTZ Settings 2. Use the directional buttons to wheel the camera to the location where you want to set the limit, and click the Left Limit or Right Limit button to link the location to the corresponding limit. 44 User Manual of Network Video Recorder The speed dome starts linear scan from the left limit to the right limit, and you must set the left limit on the left side of the right limit, as well the angle from the left limit to the right limit should be no more than 180º. 4.3.8 Calling Linear Scan Purpose: Follow the procedure to call the linear scan in the predefined scan range. Steps: 1. Enter PTZ Control interface. For details, please refer to 4.2 PTZ Control Panel. 2. Click the button to show the one-touch function of the PTZ control. Figure 4. 12 PTZ Panel - One-touch 3. Click Linear Scan button to start the linear scan and click the Linear Scan button again to stop it. You can click the Restore button to clear the defined left limit and right limit data and the dome needs to reboot to make settings take effect. 4.3.9 One-touch Park Purpose: For some certain model of the speed dome, it can be configured to start a predefined park action (scan, preset, patrol and etc.) automatically after a period of inactivity (park time). Steps: 1. Enter PTZ Control interface. For details, please refer to 4.2 PTZ Control Panel. 2. Click the button to show the one-touch interface. 45 User Manual of Network Video Recorder Figure 4. 13 PTZ Panel - One-touch 3. There are 3 one-touch park types selectable, click the corresponding button to activate the park action. Park (Quick Patrol): The dome starts patrol from the predefined preset 1 to preset 32 in order after the park time. The undefined preset will be skipped. Park (Patrol 1): The dome starts moving according to the predefined patrol 1 after the park time. Park (Preset 1): The dome moves to the predefined preset 1 location after the park time. The park time can only be set through the speed dome configuration interface, by default the value is 5s. 4. Click the button again to inactivate it. 46 User Manual of Network Video Recorder Chapter 5 Recording Settings 47 User Manual of Network Video Recorder 5.1 Configuring Parameters Purpose: By configuring the parameters you can define the parameters which affect the image quality, such as the transmission stream type, the resolution and so on. Steps: 1. Enter the Record settings interface to configure the recording parameters. Menu > Record > Parameters Figure 5. 1 Recording Parameters 2. Set parameters for recording. 1) Select Record tab to configure. You can configure the stream type, the resolution, and other parameters on your demand. • Pre-record: The time you set to record before the scheduled time or event. For example, when an alarm triggered the recording at 10:00, if you set the pre-record time as 5 seconds, the camera records it at 9:59:55. • Post-record: The time you set to record after the event or the scheduled time. For example, when an alarm triggered the recording ends at 11:00, if you set the post-record time as 5 seconds, it records till 11:00:05. • Expired Time: The expired time is the longest time for a record file to be kept in the HDD, if the deadline is reached, the file will be deleted. You can set the expired time to 0, and then the file will not be deleted. The actual keeping time for the file should be determined by the capacity of the HDD. • Record Audio: Check the checkbox to enable or disable audio recording. • Video Stream: Main stream and sub-stream are selectable for recording. When you select sub-stream, you can record for a longer time with the same storage space. 2) Click Apply to save the settings. The Stream Type, Resolution, Bitrate Type and Video Quality of Main Stream (Event) are read-only. 48 User Manual of Network Video Recorder 3. Set parameters for sub-stream. 1) Enter the Sub-stream tab. Figure 5. 2 Sub-stream Parameters 2) Configure the parameters of the camera. 3) Click Apply to save the settings. 49 User Manual of Network Video Recorder 5.2 Configuring Recording Schedule Purpose: Set the recording schedule, and then the camera automatically starts/stops recording according to the configured schedule. Steps: 1. Enter the Record Schedule interface. Menu > Record > Schedule Figure 5. 3 Record Schedule 2. Configure Record Schedule 1) Choose the camera to configure. 2) Check the checkbox of Enable Schedule. 3) Edit or draw schedule. Edit the schedule: I. In the message box, select the day to set schedule in the drop-down list of Schedule. Figure 5. 4 Recording Schedule Interface You can click the button to set the accurate time of the schedule. II. To schedule an all-day recording, check the checkbox after the All Day item. 50 User Manual of Network Video Recorder Figure 5. 5 Edit Schedule III. To arrange other schedule, leave the All Day checkbox blank and set the Start/End time. Up to 8 periods can be configured for each day. And the time periods cannot be overlapped each other. IV. Select the record type in the drop-down list. To enable Motion, Alarm, M | A (motion or alarm), M & A (motion and alarm) and VCA (Video Content Analysis) triggered recording, you must configure the motion detection settings, alarm input settings or VCA settings as well. For detailed information, refer to section 8.1 Setting Motion Detection Alarm, 8.2 Setting Sensor Alarms and 8.3 Detecting Video Loss Alarm. The VCA settings are only available to the smart IP cameras. Repeat the above steps to schedule recording for other days in the week. Or click Copy to copy the schedule settings to other days V. Click Apply in the Record Schedule interface to save the settings. Draw the schedule: I. Click on a color icon, you can choose the schedule type as continuous or event. Figure 5. 6 Draw the Schedule Descriptions of the color icons are shown in the figure below. Figure 5. 7 Descriptions of the color icons 51 User Manual of Network Video Recorder II. Click the Apply button to validate the settings. 3. (Optional) If the settings can also be used to other channels, click Copy, and then choose the channel to which you want to copy. 4. Click Apply to save the settings. 52 User Manual of Network Video Recorder 5.3 Configuring Motion Detection Recording Purpose: In the live view mode, once a motion detection event takes place, the NVR can analyze it and do many actions to handle it. Enabling motion detection function can trigger certain channels to start recording, or trigger full screen monitoring, audible warning, notify the surveillance center and so on. In this chapter, you can follow the steps to schedule a record which triggered by the detected motion. Steps: 1. Enter the Motion Detection interface. Menu > Camera > Motion 2. Configure Motion Detection. 1) Choose camera to configure. 2) Check the checkbox of Enable Motion Detection. 3) Use the mouse to drag and draw the motion detection area in the right live view window. If you want to set the motion detection for all the area shot by the camera, click Full Screen. To clear the motion detection area, click Clear. Figure 5. 8 Motion Detection- Mask 4) Click Settings, and the message box for channel information pop up. Figure 5. 9 Motion Detection Settings 5) Select the channels which you want the motion detection event to trigger recording. 53 User Manual of Network Video Recorder 6) Click Apply to save the settings. 7) Click OK to back to the upper level menu. 8) Exit the Motion Detection menu. 3. Edit the Motion Detection Record Schedule. For the detailed information of schedule configuration, see section 5.2 Configuring Recording Schedule. 54 User Manual of Network Video Recorder 5.4 Configuring VCA Triggered Recording Purpose: Perform the following steps to set the VCA alarm and trigger recording of related cameras. Steps: 1. Enter VCA Alarm interface of Camera Management. Menu > Camera > VCA Figure 5. 10 VCA Alarm Setting Interface 2. Select a Camera in the drop-down list. The selected camera must support the VCA function. 3. Check the Enable VCA Alarm checkbox. 4. Click the icon after Settings to set up the alarm response actions. Figure 5. 11 VCA Alarm Handling 5. Check the check of Camera. So the selected camera will be triggered to recording when a VCA occurs. 6. Click Apply to save the settings. 7. Edit the VCA Alarm Record Schedule. For the detailed information of schedule configuration, see section 5.2 Configuring Recording Schedule. 55 User Manual of Network Video Recorder 5.5 Manual Recording Purpose: Follow the steps to set parameters for the manual record. Using manual record, you need to manually cancel the record. The manual recording is prior to the scheduled recording. Steps: 1. Enter the Manual settings interface. Menu > Manual Figure 5. 12 Manual Record 2. Enable the Manual Record. 1) Select Record on the left bar. 2) Click the status button before camera number to switch to . 3. Disable manual record. Click the status button to switch Green icon to . means that the channel is configured the record schedule. After rebooting, all the manual records enabled will be canceled. 56 User Manual of Network Video Recorder 5.6 Configuring Holiday Recording Purpose: Follow the steps to configure the record schedule on holiday for the year. You may want to have different plan for recording on holiday. Steps: 1. Enter the Record setting interface. Menu > Record > Holiday Figure 5. 13 Holiday Settings 2. Enable Edit Holiday schedule. 1) Click to enter the Edit interface. Figure 5. 14 Edit Holiday Settings 2) Check the checkbox after Enable Holiday. 57 User Manual of Network Video Recorder 3) Select Mode from the drop-down list. There are three different modes: By Date, By Week and By Month. 4) Set the Start Date and End Date. 5) Click Apply to save settings. 6) Click OK to exit the Edit interface. 3. Enter Record Schedule settings interface to edit the holiday recording schedule. See section 5.2 Configuring Recording Schedule. 58 User Manual of Network Video Recorder 5.7 Files Protection Purpose: You can lock the recorded files to protect the record files from being overwritten. Steps: 1. Enter Export setting interface. Menu > Export Figure 5. 15 Export 2. Select the cameras to protect by checking the checkbox. 3. Configure the Record Type, File Type, Start Time and End Time. 4. Click Search to show the results. Figure 5. 16 Export- Search Result 5. Protect the record files. 1) Click the icon of a file to switch it to , indicating that the file is locked. The record files of which the recording is still not completed cannot be locked. 2) Click to change it to to unlock the file and the file is not protected. Figure 5. 17 Unlocking Attention 59 User Manual of Network Video Recorder Chapter 6 Playback 60 User Manual of Network Video Recorder 6.1 Playing Back Record Files 6.1.1 Playing Back by Channel Purpose: Play back the recorded video files of a specific channel in the live view mode. Channel switch is supported. Instant playback by channel Steps: In the live view mode, click to select a channel to pop up quick setting toolbar and click the button. Only record files recorded during the last five minutes on this channel will be played back. Figure 6. 1 Instant Playback Interface Playback by channel 1. Enter the Playback interface. Right click a channel in live view mode and select from the menu as shown in Figure 6. 2. Figure 6. 2 Right-click Menu 2. Playback management. Check the checkbox of the cameras to execute simultaneous playback for multiple channels. 61 User Manual of Network Video Recorder Figure 6. 3 Playback Interface The toolbar in the bottom of Playback interface can be used to control playing progress. Figure 6. 4 Toolbar of Playback Use the mouse to click any point of the progress bar or drag the progress bar to locate in special frames. The indicates the start and end time of the record. Table 6. 1 Detailed Explanation of Playback Toolbar Button Operation / Mute / Audio on Button / 30s reverse Operation Button Start/Stop clipping Operation 30s forward Add default tag Add customized tag Reverse play or Tag management Speed down Single-frame reverse / play / Pause reverse play / Play or Single-frame / Scaling up / down Speed up play / Pause the time line Previous day Next day Full Screen Exit Stop Digital Zoom Save the clips Process bar Video type 62 User Manual of Network Video Recorder 6.1.2 Playing Back by Time Purpose: Play back video files recorded in specified time duration. Multi-channel simultaneous playback and channel switch are supported. Steps: 1. Enter playback interface. Menu > Playback 2. Check the checkbox of channel(s) in the channel list and then double-click to select a date on the calendar. Figure 6. 5 Playback Calendar In calendar, the dates who have record files for selected camera will show as , otherwise it will show as 6.1.3 Playing Back by Event Search Purpose: Play back record files of one or several channels searched out by restricting event type (e.g. alarm input and motion detection). Steps: 63 . User Manual of Network Video Recorder 1. Enter the Playback interface. Menu > Playback 2. Select the Event in the drop-down list on the top-left side. Figure 6. 6 Motion Search Interface 3. Select the Major Type as Alarm Input, Motion or VCA. 4. Set the Start Time and End Time. Here we take playback by motion as the example. 5. Click Search button to get the search result, as shown below. Figure 6. 7 Search Result Bar 6. Click button to play back the file. 64 User Manual of Network Video Recorder Pre-play and post-play can be configured. Figure 6. 8 Interface of Playback by Event 7. You can click the Back button to back to the search interface. 6.1.4 Playing Back by Tag Purpose: Video tag allows you to record related information, like people and location, of a certain time point during playback. You are also allowed to use video tag(s) to search for record files and position time point. You need to add tags before playing back them. Before you start: 1. Enter Playback interface. Menu > Playback 2. Search and play back the record file(s). For details, please refer to section 6.1.1 Playing Back by Channel. 3. Add tag. Add default tag: click Add customized tag: click button in toolbar. button in toolbar and input tag name. Max. 64 tags can be added to each single video file. 4. Tag management. Click button to check, edit or delete tag(s). 65 User Manual of Network Video Recorder Figure 6. 9 Tag Management Interface Steps: 1. Select the Tag from the drop-down list in the Playback interface. Figure 6. 10 Video Search by Tag 2. Check the checkbox of cameras. 3. Edit Start Time and End Time. 4. Optionally, you can input Keyword to search the tag on your demand. 5. Click Search to enter Search Result interface. 6. Click button to play back the file. Pre-play and post-play can be configured. 66 User Manual of Network Video Recorder Figure 6. 11 Interface of Playback by Tag 7. Click the Back button to back to the search interface. 6.1.5 Smart Playback Purpose: The smart playback function provides an easy way to get through the less effective information. When you select the smart playback mode, the system will analyze the video containing the motion or VCA information, mark it with green color and play it in the normal speed while the video without motion will be played in the 16-time speed. The smart playback rules and areas are configurable. Before you start: To get the smart search result, the corresponding event type must be enabled and configured on the IP camera. Here we take the intrusion detection as an example. 1. Log in the IP camera by the web browser, and enable the intrusion detection by checking the checkbox of it. You may enter the motion detection configuration interface by Configuration > Advanced Configuration > Events > Intrusion Detection. Figure 6. 12 Setting Intrusion Detection on IP Camera 2. Configure the required parameters of intrusion detection, including area, arming schedule and linkage methods. Refer to the user manual of smart IP camera for detailed instructions. Steps: 1. Enter Playback interface. Menu > Playback 2. Select the Smart in the drop-down list on the top-left side. 67 User Manual of Network Video Recorder Figure 6. 13 Smart Playback Interface Table 6. 2 Detailed Explanation of Smart Playback Button Operation Button Smart search Operation Button Operation Stop / Pause / Play Scaling up / down Process bar / the time line Playback type 3. Click to select a camera in the camera list. 4. Click to select a date in the calendar. 5. Edit the smart search areas and rules. 1) Click the button to enter the search area editing interface. The smart search area is set as full screen by default. Figure 6. 14 Draw Area of Smart Search 2) Set the rules and areas. Line Crossing Detection: 68 User Manual of Network Video Recorder Click the Intrusion Detection Click the button and specify 2 points to set a line for line crossing detection. button, and then specify 4 points to set a quadrilateral region for intrusion detection. Motion Detection i. Click the to set the search area manually. ii. Click and drag the mouse to draw target searching area(s), or click the button to set the full screen as the area. For line crossing detection and intrusion detection, only one region can be set. 3) Click the to search, and then the result will be displayed as in the progress bar of the Smart Playback interface. Figure 6. 15 Smart Search Result 6.1.6 Playing Back by System Logs Purpose: Play back record file(s) associated with channels after searching system logs. Steps: 1. Enter Log Information interface. Menu > Maintenance > Log Information 2. Click Log Search tab to enter Playback by System Logs. 3. Set the precondition, including Start Time, End Type, Major type and Minor Type. 4. Click Search button. 69 User Manual of Network Video Recorder Figure 6. 16 System Log Search Interface 5. Choose a log with record file and click button to enter Playback interface. If there is no record file at the time point of the log, the message box “No result found” will pop up. Figure 6. 17 Result of System Log Search 6.1.7 Playing Back External File Purpose: Perform the following steps to review and play back files in the external devices. Steps: 1. Enter Tag Search interface. 70 User Manual of Network Video Recorder Menu > Playback 2. Select the External File in the drop-down list on the top-left side. The files are listed in the right-side list. You can click the Refresh button to refresh the file list. 3. Click the button to play back record file. 4. You can adjust the playback speed by clicking and . Figure 6. 18 Interface of External File Playback 71 User Manual of Network Video Recorder 6.2 Auxiliary Functions of Playback 6.2.1 Playing Back Frame by Frame Purpose: Play video files frame by frame, in case of checking image details of the video when abnormal events happen. Steps: 1. Enter Playback interface. Menu > Playback 2. Start signal frame playback. Playback: click button until the speed changes to Single frame and one click on the playback screen to play back by one frame. Reverse playback: click button until the speed changes to Single frame and one click on the playback screen to reversely play back by one frame. It is also feasible to use button in toolbar. 6.2.2 Digital Zoom Steps: 1. Click the button on the playback toolbar to enter Digital Zoom interface. 2. Use the mouse to draw a red rectangle and the image within it will be enlarged up to 16 times. Figure 6. 19 Draw Area for Digital Zoom 3. Right-click the image to exit the digital zoom interface. 6.2.3 Reverse Playback of Multi-channel Purpose: You can play back record files of multi-channel reversely. Up to 8-ch (with 1280*720 resolution) simultaneous 72 User Manual of Network Video Recorder reverse playback is supported and up to 6-ch (with 1920*1080P resolution) simultaneous reverse playback is supported. Steps: 1. Enter Playback interface. Menu > Playback 2. Check more than one checkbox to select multiple channels and click to select a date on the calendar. Figure 6. 20 4-ch Synchronous Playback Interface 3. Click to play back the record files reversely. 73 User Manual of Network Video Recorder Chapter 7 Backup 74 User Manual of Network Video Recorder 7.1 Backing up Record Files 7.1.1 Quick Export Purpose: Export record files to backup device(s) quickly. Before you start: You can connect a USB hub to the signal USB interface in rear panel expand it. Steps: 1. Enter Video Export interface. Menu > Export > Normal 2. Choose the channel(s) to back up and click Quick Export button. The time duration of record files on a specified channel cannot exceed one day. Otherwise, the message box “Max. 24 hours are allowed for quick export.” will pop up. Figure 7. 1 Quick Export Interface 3. Click on the Export button to start exporting. Here we use USB Flash Drive and please refer to the next section Normal Backup for more backup devices supported by the NVR. 75 User Manual of Network Video Recorder Figure 7. 2 Quick Export using USB1-1 Stay in the Exporting interface until all record files are exported. 4. Check backup result. Choose the record file in Export interface and click button to check it. The Player player.exe will be exported automatically during record file export. Figure 7. 3 Checkup of Quick Export Result Using USB1-1 7.1.2 Backing up by Normal Video Search Purpose: The record files can be backed up to various devices, such as USB flash drives, USB HDDs and USB writer. Backup using USB flash drives and USB HDDs Steps: 76 User Manual of Network Video Recorder 1. Enter Export interface. Menu > Export > Normal 2. Set search condition and click Search button to enter the search result interface. Figure 7. 4 Normal Video Search for Backup 3. Select record files to back up. Click to play the record file if you want to check it. Check the checkbox before the record files to back up. The size of the currently selected files is displayed in the lower-left corner of the window. Figure 7. 5 Result of Normal Video Search for Backup 4. Export. Click Export All button to export all the record files. Or you can select record files to back up, and click Export button to enter Export interface. If the inserted USB device is not recognized: • Click the Refresh button. • Reconnect device. • Check for compatibility from vendor. You can also format USB flash drives or USB HDDs via the device. 77 User Manual of Network Video Recorder Figure 7. 6 Export by Normal Video Search using USB Flash Drive Stay in the Exporting interface until all record files are exported with pop-up message box “Export finished”. 5. Check backup result. Choose the record file in Export interface and click button to check it. The Player player.exe will be exported automatically during record file export. Figure 7. 7 Checkup of Export Result using USB Flash Drive Backup using USB writer Steps: 1. Enter Export interface. Menu > Export > Normal 2. Set search condition and click Search button to enter the search result interface. 78 User Manual of Network Video Recorder Figure 7. 8 Normal Video Search for Backup 3. Select record files to back up. Click button Check the checkbox before the record files to back up. to play the record file to check it. The size of the currently selected files is displayed in the lower-left corner of the window. Figure 7. 9 Result of Normal Video Search for Backup 4. Export. Click Export button and start backup. If the inserted USB writer is not recognized: • • • Click the Refresh button. Reconnect device. Check for compatibility from vendor. 79 User Manual of Network Video Recorder Figure 7. 10 Export by Normal Video Search using USB Writer Stay in the Exporting interface until all record files are exported with pop-up message box “Export finished”. 5. Check backup result. Choose the record file in Export interface and click button to check it. The Player player.exe will be exported automatically during record file export. Figure 7. 11 Checkup of Export Result using USB Writer 7.1.3 Backing up by Event Search Purpose: Back up events related record files using USB devices (USB flash drives, USB HDDs, USB writer). Quick Backup and Normal Backup are supported. 80 User Manual of Network Video Recorder We take the backing up alarm input events as an example. Steps: 1. Enter Export interface. Menu > Export > Event 2. Set the search precondition. 1) Select Alarm Input from the drop-down list of Event Type. 2) Select the Alarm Input No., Start Time and End Time. 3) Click Search button to enter the Search Result interface. Event types contain Alarm Input, Motion and VCA. Figure 7. 12 Event Search for Backup 3. Select record files to export. 1) Clicking Quick Export button will export record files of all channels triggered by the selected alarm input. 81 User Manual of Network Video Recorder Figure 7. 13 Result of Event Search 2) Click Details button to view detailed information of the record file, e.g. start time, end time, file size, etc. Figure 7. 14 Event Details Interface 4. Export record file. Click Export All button to export all the record files. Or you can select record files to back up, and click Export button to enter Export interface. If the inserted USB device is not recognized: • Click the Refresh button. • Reconnect device. • Check for compatibility from vendor. You can also format USB flash drive or USB HDDs via the device. 82 User Manual of Network Video Recorder Figure 7. 15 Export by Event Using USB Flash Drive Stay in the Exporting interface until all record files are exported with pop-up message “Export finished”. Figure 7. 16 Export Finished 5. Check backup result. The Player player.exe will be exported automatically during record file export. 7.1.4 Backing up Video Clips Purpose: You may also select video clips to export directly during Playback, using USB devices (USB flash drives, USB HDDs, USB writer). Steps: 1. Enter Playback interface. Please refer to Chapter 6.1 Playing Back Record Files. 2. Click the button in playback toolbar to start clipping current playback file. 3. Click stop clipping. 4. Click to enter Export interface. 83 User Manual of Network Video Recorder Up to 30 clips can be clipped for each channel. Figure 7. 17 Clips Export Interface 5. Export the clips. Click Export to start backing up. If the inserted USB device is not recognized: • Click the Refresh button. • Reconnect device. • Check for compatibility from vendor. You can also format USB flash drive or USB HDDs via the device. Figure 7. 18 Export Video Clips Using USB Flash Drive Stay in the Exporting interface until all record files are exported with pop-up message “Export finished”. 6. Check backup result. The Player player.exe will be exported automatically during record file export. 84 User Manual of Network Video Recorder 7.2 Managing Backup Devices Management of USB flash drives and USB HDDs Steps: 1. Enter Search Result interface of record files. Menu > Export > Normal 2. Set search condition, including IP Camera, Record Type, File Type, Start Time and End Time. 3. Click Search button to enter Search Result interface. Figure 7. 19 Normal Video Search for Backup 4. Click Export All button to export all the record files. Or you can select record files to back up, and click Export button to enter Export interface. Figure 7. 20 Result of Normal Video Search for Backup 5. Backup device management. Click New Folder button if you want to create a new folder in the backup device. Select a record file or folder in the backup device and click Select a record file in the backup device and click Click Format button to format the backup device. If the inserted USB device is not recognized: • Click the Refresh button. 85 button if you want to delete it. button to play it. User Manual of Network Video Recorder • Reconnect device. • Check for compatibility from vendor. Figure 7. 21 USB Flash Drive Management Management of USB writers 1. Enter Search Result interface of record files. Menu > Export > Normal 2. Set search condition. 3. Click Search button to enter Search Result interface. Figure 7. 22 Normal Video Search for Backup 4. Select record files you want to back up. Click Export All button to export all the record files. Or you can select record files to back up, and click Export button to enter Export interface. 86 User Manual of Network Video Recorder Figure 7. 23 Result of Normal Video Search for Backup 5. Backup device management. Click Erase button if you want to erase the files from a re-writable CD/DVD. There must be a re-writable CD/DVD when you make this operation. If the inserted USB writer is not recognized: • Click the Refresh button. • Reconnect device. • Check for compatibility from vendor. Figure 7. 24 USB Writer Management 87 User Manual of Network Video Recorder Chapter 8 Alarm Settings 88 User Manual of Network Video Recorder 8.1 Setting Motion Detection Alarm Steps: 1. Enter Motion Detection interface of Camera Management. Menu > Camera > Motion 2. Select a Camera to set up motion detection from the drop-down list. 3. Check Enable Motion Detection checkbox. 4. Use the mouse to draw detection area(s) in the right live view window. 5. Drag the scroll bar to set the Sensitivity. By default, the motion detection is enabled and configured in full screen. 6. Click button to set alarm response actions. Figure 8. 1 Motion Detection Setup Interface 7. Click Trigger Channel tab and select one or more channels which will start to record or become full-screen monitoring when motion alarm is triggered, and click Apply to save the settings. Figure 8. 2 Set Trigger Camera of Motion Detection 8. Configure Arming Schedule of the channel. 1) Select Arming Schedule tab. 2) Choose one day of a Week. Up to eight periods can be set within each day. 3) Click Apply to save the settings Time periods shall not be repeated or overlapped. 89 User Manual of Network Video Recorder Figure 8. 3 Set Arming Schedule of Motion Detection 9. Click Linkage Action tab to configure alarm response actions. For details, please refer to section 8.6 Handling Exceptions Alarm. 10. If you want to set motion detection for another channel, repeat the above steps or click Copy in the Motion Detection interface to copy the above settings to it. 90 User Manual of Network Video Recorder 8.2 Setting Sensor Alarms Purpose: Set the handling action of an external sensor alarm. Steps: 1. Enter Alarm Settings of System Configuration. Menu > Configuration > Alarm 2. Select Alarm Input tab to enter Alarm Input Settings interface. Figure 8. 4 Alarm Input Setup Interface 3. Select Alarm Input No. in the drop-down list. 4. Check the Enable checkbox. 5. Click the button after Settings to set up its alarm response actions. 6. Select Trigger Channel tab and select one or more channels which will start to record or become full-screen monitoring when an external alarm is input, and click Apply to save the settings. Figure 8. 5 Trigger Channel Settings 7. Select Arming Schedule tab to set the arming schedule of handling actions. 1) Choose one day of a week. Up to eight periods can be set within each day 2) Click Apply to save the settings. Time periods cannot be repeated or overlapped. 91 User Manual of Network Video Recorder 3) Repeat the above steps to set up arming schedule of other days of a week. You can also use Copy button to copy an arming schedule to other days. Figure 8. 6 Set Arming Schedule of Alarm Input 8. Select Linkage Action tab to configure alarm response actions. For details, please refer to section 8.6 Handling Exceptions Alarm. 9. If necessary, select PTZ Linking tab to set PTZ linkage for the alarm input. Before the setting, check whether the selected speed dome supports PTZ linkage or not. Figure 8. 7 Set PTZ Linking of Alarm Input 10. Click OK to save the settings. One alarm input can trigger presets, patrol or pattern of more than one channel. But presets, patrols and patterns are exclusive. 11. If you want to set handling action of another alarm input, repeat the above steps. Or click the Copy on the Alarm Input Setup interface and check the checkbox of alarm inputs to copy the settings to them. 92 User Manual of Network Video Recorder Figure 8. 8 Copy Settings of Alarm Input 93 User Manual of Network Video Recorder 8.3 Detecting Video Loss Alarm Purpose: Detect video loss of a channel and take alarm response action(s). Steps: 1. Enter Video Loss interface of Camera Management. Menu > Camera > Video Loss Figure 8. 9 Video Loss Setup Interface 2. Select a Camera in the drop-down list. 3. Check the checkbox of Enable Video Loss Alarm. 4. Click button after Settings to configure handling action of video loss. 5. Configure Arming schedule for the Linkage Actions. 1) Click Arming Schedule tab. 2) Choose one day of a Week. Up to eight periods can be set within each day. 3) Click Apply button to save the settings. Time periods shall not be repeated or overlapped. Figure 8. 10 Set Arming Schedule of Video Loss 6. Select Linkage Action tab to configure alarm response action. For details, please refer to section 8.6 94 User Manual of Network Video Recorder Handling Exceptions Alarm. 7. Click the OK button to save the settings. 95 User Manual of Network Video Recorder 8.4 Detecting Video Tampering Alarm Purpose: Trigger alarm when the lens is covered and take alarm response action(s). Steps: 1. Enter Video Tampering interface. Menu > Camera > Video Tampering Figure 8. 11 Video Tampering Setup Interface 2. Select the Camera in the drop-down list. 3. Check the checkbox of Enable Video Tampering Detection. 4. Drag the scroll bar to set the Sensitivity. 5. Use the mouse to draw an area in the right live view window to detect video tampering. 6. Click button to configure handling action. 7. Set Arming Schedule parameters. 1) Click Arming Schedule tab. 2) Choose one day of a Week. Up to eight periods can be set within each day. 3) Click Apply button to save the settings. Time periods cannot be repeated or overlapped. Figure 8. 12 Set Arming Schedule of Video Tampering 8. Select Linkage Action tab to configure alarm response actions. For details, please refer to section 8.6 96 User Manual of Network Video Recorder Handling Exceptions Alarm. 9. Click the OK button to save the settings. 97 User Manual of Network Video Recorder 8.5 Detecting VCA Alarm Purpose: The NVR can receive the VCA alarm sent by IP camera, and the VCA detection must be enabled and configured on the IP camera settings interface first. Refer to the user manual of IP camera for detailed instructions to set the VCA rules. Steps: 1. Enter VCA Alarm interface of Camera Management. Menu > Camera > VCA Figure 8. 13 VCA Alarm Setting Interface 2. Select a Camera in the drop-down list. 3. Check the Enable VCA Alarm checkbox. 4. Click the button after Settings to configure alarm response actions. 5. Configure Trigger Channel settings. 1) Select Trigger Channel tab. 2) Select one or more channels which will start to record or become full-screen monitoring when a VCA alarm is triggered. 3) Click Apply to save the settings. 6. Configure Arming Schedule settings. 1) Select Arming Schedule tab. 2) Choose one day of a Week. Up to eight periods can be set within each day 3) Click Apply to save the settings. Time periods shall not be repeated or overlapped. 4) Repeat the above steps to set up arming schedule of other days of a week. You can also use Copy button to copy the arming schedule to other days. 98 User Manual of Network Video Recorder Figure 8. 14 Set Arming Schedule of VCA Alarm 7. Select Linkage Action tab to configure alarm response actions. For details, please refer to section 8.6 Handling Exceptions Alarm. 8. If necessary, select PTZ Linking tab and set PTZ linkage of the VCA alarm, refer to step 6 of section 8.2 Setting Sensor Alarms. 9. Click the OK button to save the settings. 99 User Manual of Network Video Recorder 8.6 Handling Exceptions Alarm Purpose: Exception settings refer to the handling action of various exceptions. Steps: 1. Enter Exception settings interface. Menu > Configuration > Exception Figure 8. 15 Exception Settings 2. Select the Exception Type in the drop-down list. Up to 6 kinds types are available. • • • • • • HDD Full: The HDD is full. HDD Error: Writing HDD error or unformatted HDD. Network Disconnected: Disconnected network cable. IP Conflicted: Duplicated IP address. Illegal Login: Incorrect user ID or password. Record Exception: No space for saving recorded files. 3. Check the checkbox of linkage action. Up to 4 linkage actions are available. • Audible Warning Trigger an audible beep when an alarm is detected. • Notify Surveillance Center Sends an exception or alarm signal to remote alarm host when an event occurs. The alarm host refers to the PC installed with Remote Client. The alarm signal will be transmitted automatically at detection mode when remote alarm host is configured. Please refer to section 9.2.5 Configuring Remote Alarm Host for details of alarm host configuration. • Send Email Send an email with alarm information to a user or users when an alarm is detected. Please refer to section 9.2.9 Configuring Email for details of Email configuration. • Trigger Alarm Output Trigger an alarm output when an alarm occurs. You need to configure the dwell time and arming schedule for the alarm output. a) Enter Alarm Output interface. Menu > Configuration > Alarm > Alarm Output b) Select an Alarm Output No.. 100 User Manual of Network Video Recorder c) Input the Alarm Name and set the Dwell Time. If Manually Clear is selected for Dwell Time, it only be cleared in Menu > Manual > Alarm. Figure 8. 16 Alarm Output Setup Interface d) Set the Arming Schedule. i. Click the button after Settings. ii. Choose one day of a Week. Up to 8 periods can be set within each day. Time periods shall not be repeated or overlapped. Figure 8. 17 Set Arming Schedule of Alarm Output iii. Repeat the above steps to configure arming schedule for other days. You can also click Copy to copy the arming schedule to other days. iv. Click the OK button to save the settings and back to Alarm Output interface. e) Optionally, click Copy to copy the above settings to other alarm outputs. 101 User Manual of Network Video Recorder Figure 8. 18 Copy Settings of Alarm Output 102 User Manual of Network Video Recorder 8.7 Setting Event Hint Display Purpose: When an event or exception happens, a hint will display on the lower-left corner of live view image. And you can click the hint icon to check the details. Besides, the event to be displayed is configurable. Steps: 1. Enter the Exception settings interface. Menu > Configuration > Exceptions 2. Check the checkbox of Enable Event Hint. Figure 8. 19 Event Hint Settings Interface 3. Click the to set the type of event to be displayed on the image. Figure 8. 20 Event Hint Settings Interface 4. Check the checkbox of events to hint. 5. Click the OK button to save the settings. 103 User Manual of Network Video Recorder 8.8 Triggering or Clearing Alarm Output Manually Purpose: Sensor alarm can be triggered or cleared manually. If Manually Clear is selected in the drop-down list of dwell time of an alarm output, the alarm can be cleared only by clicking Clear button in the following interface. Steps: 1. Select the alarm output you want to trigger or clear and make related operations. Menu> Manual> Alarm 2. Trigger / clear an alarm output. 1) Click to select an Alarm Output No.. 2) Click Trigger or Clear to trigger or clear the alarm output. 3. Click Trigger All to trigger all and click Clear All to clear all alarm outputs. Figure 8. 21 Clear or Trigger Alarm Output Manually 104 User Manual of Network Video Recorder Chapter 9 Network Settings 105 User Manual of Network Video Recorder 9.1 Configuring General Settings Purpose: Network settings must be properly configured before you operate NVR over network. Steps: 1. Enter the Network Settings interface. Menu > Configuration > Network 2. Select the General tab. Figure 9. 1 Network Settings Interface 3. In the General Settings interface, you can configure the following settings: NIC Type, IPv4 Address, IPv4 Gateway, MTU and DNS Server. The valid value range of MTU is 500 ~ 9676. If the DHCP server is available, you can check the checkbox of Enable DHCP to automatically obtain an IP address and other network settings. 4. Click Apply button to save the settings. 106 User Manual of Network Video Recorder 9.2 Configuring Advanced Settings 9.2.1 Configuring Wireless Network Configuring WAN Settings Purpose: The device provides you with wired and wireless network features, just as a wireless router. You can access to internet via NVR instead of a router. Before you start: Establish the connection between the NVR and Internet via the WAN interface. Steps: 1. Enter WAN configuration interface. Menu > Configuration > WIFI Figure 9. 2 WAN Configuration Interface 2. Select the Connection Mode as PPPoE. 3. Input Account and Password in the text field. 4. Click Apply to dial up. Configuring WIFI Settings Steps: 1. Enter WIFI configuration interface. Menu > Configuration > WIFI Figure 9. 3 WIFI Configuration Interface 107 User Manual of Network Video Recorder 2. Click the WIFI tab to enter WIFI configuration interface. 3. Input SSID in the text field. SSID: the name of WIFI. 4. Select Working Channel and Security Type in the drop-down list. 5. If Security Type is set other one of the four types except Disable, select Encryption Type and input Network Security Key. WPA2-PSK and AES is more secure than WPA-PSK and TKIP. However, there may terminals which do not support WPA2-PSK and AES. When you are not sure whether terminals support or not, you can select WPA-PSK/ WPA2-PSK and TKIP/AES to make NVR do the adaptive selection. 6. Input Default Gateway. 7. Click Apply to set up a wireless network. 9.2.2 Configuring Extranet Access Configuring Cloud P2P Purpose: Cloud P2P provides the mobile phone application and as well the service platform page to access and manage your connected NVR, which enables you to get a convenient remote access to the surveillance system. Steps: 1. Enter the Network Settings interface. Menu > Configuration > Network 2. Select the Extranet Access tab to enter the Cloud P2P Settings interface. 3. Check the Enable Cloud P2P checkbox to activate this feature. 4. If required, check the Enable Stream Encryption checkbox to encrypt the video stream. 5. Enter the Verification Code of the device. The Verification Code consists of 6 capital letters and is located at the bottom of the NVR. The device at the version 3.0.4 or above has its Verification Code automatically available in the filed by default; for device of older version, you need to input any 6 capital letters in the text filed. Figure 9. 4 Cloud P2P Settings Interface 6. Click the Apply to save the settings. After configuration, you can access and manage the NVR by your mobile phone on which the Cloud P2P application is installed. For more operation instructions, please refer to the help file. 108 User Manual of Network Video Recorder Configuring DDNS Purpose: If your NVR is set to use PPP dialing as its default network connection, you may set Dynamic DNS (DDNS) to be used for network access. Prior registration with your ISP is required before configuring the system to use DDNS. Steps: 1. Enter the Network Settings interface. Menu > Configuration > Network 2. Select the Extranet Access tab to enter the DDNS Settings interface, as shown in Figure 9. 5. Figure 9. 5 DDNS Settings Interface 3. Check the DDNS checkbox to enable this feature. 4. Select DDNS Type. Five different DDNS types are selectable:LTS, IPServer, DynDNS, PeanutHull, NO-IP and HiDDNS. • LTS: Enter the Server Address and Device Domain Name for LTS. 1) Enter the Server Address of the LTS server, which is ns1.dvrlist.com by default. 2) Enter the Device Domain Name. You can use the alias you registered in the LTS server or define a new device domain name. If a new alias of the device domain name is defined in the NVR, it will replace the old one registered on the server. You can register the alias of the device domain name in the LTS server first and then enter the alias to the Device Domain Name in the NVR; you can also enter the domain name directly on the NVR to create a new one. Figure 9. 6 LTS Settings Interface • IPServer: Enter Server Address for IPServer. 109 User Manual of Network Video Recorder Figure 9. 7 IPServer Settings Interface Figure 9. 8 • DynDNS: 1) Enter Server Address for DynDNS (i.e. members.dyndns.org). 2) In the NVR Domain Name text field, enter the domain obtained from the DynDNS website. 3) Enter the User Name and Password registered in the DynDNS website. Figure 9. 9 DynDNS Settings Interface • PeanutHull: Enter the User Name and Password obtained from the PeanutHull website. Figure 9. 10 PeanutHull Settings Interface • NO-IP: Enter the account information in the corresponding fields. Refer to the DynDNS settings. 1) Enter Server Address for NO-IP. 2) In the NVR Domain Name text field, enter the domain obtained from the NO-IP website (www.no-ip.com). 3) Enter the User Name and Password registered in the NO-IP website. Figure 9. 11 NO-IP Settings Interface 110 User Manual of Network Video Recorder • HiDDNS: 1) The Server Address of the HiDDNS server appears by default: www.hiddns.com. 2) Enter the Device Domain Name. You can use the alias you registered in the HiDDNS server or define a new device domain name. If a new alias of the device domain name is defined in the NVR, it will replace the old one registered on the server. You can register the alias of the device domain name in the HiDDNS server first and then enter the alias to the Device Domain Name in the NVR; you can also enter the domain name directly on the NVR to create a new one. Figure 9. 12 HiDDNS Settings Interface Register the device on the HiDDNS server. 1) Go to the HiDDNS website: www.hiddns.com. 2) Click to register an account if you do not have one and use the account to log in. Figure 9. 13 Register an Account 3) In the Device Management interface, click to register the device. Figure 9. 14 Register the Device The device name can only contain the lower-case English letter, numeric and ‘-’; and it must start with the lower-case English letter and cannot end with ‘-’. 111 User Manual of Network Video Recorder Access the Device via Web Browser or Client Software After having successfully registered the device on the HiDDNS server, you can access your device via web browser or Client Software with the Device Domain Name (Device Name). OPTION 1: Access the Device via Web Browser Open a web browser, and enter http://www.hiddns.com/alias in the address bar. Alias refers to the Device Domain Name on the device or the Device Name on the HiDDNS server. Example: http://www.hiddns.com/nvr If you mapped the HTTP port on your router and changed it to port No. except 80, you have to enter http://www.hiddns.com/alias:HTTP port in the address bar to access the device. You can refer to Chapter 9.2.11 for the mapped HTTP port No.. OPTION 2: Access the devices via NVMS7000 For NVMS7000, in the Add Device window, select and then edit the device information. Nickname: Edit a name for the device as you want. Server Address: www.hiddns.com Device Domain Name: It refers to the Device Domain Name on the device or the Device Name on the HiDDNS server you created. User Name: Enter the user name of the device. By default it is admin. Password: Enter the password of the device. By default it is 12345. Figure 9. 15 Access Device via NVMS7000 5. Click the Apply button to save the settings. After setting all the required parameters for the DDNS, you can view the connecting status of the device by checking the Status information. 9.2.3 Configuring NTP Server Purpose: Ensure the network connection of the PC (running FTP server) and the device is valid and correct. Run the FTP server on the PC and copy the firmware into the corresponding directory of your PC. 112 User Manual of Network Video Recorder Refer to the user manual of the FTP server to set the FTP server on your PC and put the firmware file into the directory as required. Steps: 1. Enter the Network Settings interface. Menu > Configuration > Network 2. Select the NTP tab to enter the NTP Settings interface, as shown in Figure 9. 16. Figure 9. 16 NTP Settings Interface 3. Check the Enable NTP checkbox to enable this feature. 4. Configure the following NTP settings: • Interval: Time interval between the two synchronizing actions with NTP server. The unit is minute. • NTP Server: IP address of NTP server. • NTP Port: Port of NTP server. 5. Click the Apply button to save and exit the interface. The time synchronization interval can be set from1 to 10080min, and the default value is 60min. If the NVR is connected to a public network, you should use a NTP server that has a time synchronization function, such as the server at the National Time Center (IP Address: 210.72.145.44). If the NVR is setup in a more customized network, NTP software can be used to establish a NTP server used for time synchronization. 9.2.4 Configuring SNMP Purpose: You can use SNMP protocol to get device status and parameters related information. The SNMP is not supported by DS-7100NI-SL, DS-7100NI-SN and DS-7600NI-SN series NVR. Steps: 1. Enter the Network Settings interface. Menu >Configuration> Network 2. Select the SNMP tab to enter the SNMP Settings interface, as shown in Figure 9. 17. Figure 9. 17 SNMP Settings Interface 113 User Manual of Network Video Recorder 3. Check the SNMP checkbox to enable this feature. 4. Configure the following SNMP settings. • Trap Address: IP Address of SNMP host. • Trap Port: Port of SNMP host. 5. Click the Apply button to save and exit the interface. Before setting the SNMP, please download the SNMP software and manage to receive the device information via SNMP port. By setting the Trap Address, the NVR is allowed to send the alarm event and exception message to the surveillance center. 9.2.5 Configuring Remote Alarm Host Purpose: With a remote alarm host configured, the NVR will send the alarm event or exception message to the host when an alarm is triggered. The remote alarm host must have the Network Video Surveillance software installed. Steps: 1. Enter the Network Settings interface. Menu >Configuration> Network 2. Select the More Settings tab to enter the More Settings interface, as shown in Figure 9. 18. Figure 9. 18 More Settings Interface 3. Enter Alarm Host IP and Alarm Host Port in the text fields. The Alarm Host IP refers to the IP address of the remote PC on which the Network Video Surveillance Software (e.g., NVMS7000) is installed, and the Alarm Host Port must be the same as the alarm monitoring port configured in the software. 4. Click the Apply button to save and exit the interface. 9.2.6 Configuring Multicast Purpose: The multicast can be configured to realize live view for more than 128 connections through network for the device. A multicast address spans the Class-D IP range of 224.0.0.0 to239.255.255.255. It is recommended to use the IP address ranging from 239.252.0.0 to 239.255.255.255. Steps: 114 User Manual of Network Video Recorder 1. Enter the Network Settings interface. Menu >Configuration> Network 2. Select the More Settings tab to enter the More Settings interface, as shown in Figure 9. 18. 3. Set Multicast IP, as shown in Figure 9. 19. When adding a device to the Network Video Surveillance Software, the multicast address must be the same as the NVR’s multicast IP. Figure 9. 19 Configure Multicast 4. Click the Apply button to save and exit the interface. The multicast function should be supported by the network switch to which the NVR is connected. 9.2.7 Configuring RTSP Purpose: The RTSP (Real Time Streaming Protocol) is a network control protocol designed for use in communication systems to control streaming media servers. Steps: 1. Enter the Network Settings menu Menu >Configuration> Network 2. Select the More Settings tab to enter the More Settings menu, as shown in Figure 9. 18. Figure 9. 20 RTSP Settings Interface 3. Enter the RTSP port in the text field of RTSP Service Port. The default RTSP port is 554, and you can change it according to different requirements. 4. Click the Apply button to save and exit the menu. 9.2.8 Configuring Server and HTTP Ports Purpose: You can change the server and HTTP ports in the Network Settings menu. The default server port is 8000 and the default HTTP port is 80. Steps: 1. Enter the Network Settings interface. Menu >Configuration> Network 2. Select the More Settings tab to enter the More Settings interface, as shown in Figure 9. 18. 3. Enter new Server Port and HTTP Port. 115 User Manual of Network Video Recorder Figure 9. 21 Host/Others Settings Menu 4. Enter the Server Port and HTTP Port in the text fields. The default Server Port is 8000 and the HTTP Port is 80, and you can change them according to different requirements. 5. Click the Apply button to save and exit the interface. The Server Port should be set to the range of 2000-65535 and it is used for remote client software access. The HTTP port is used for remote web browser access. 9.2.9 Configuring Email Purpose: The system can be configured to send an Email notification to all designated users if an alarm event is detected, etc., an alarm or motion event is detected or the administrator password is changed. Before configuring the Email settings, the NVR must be connected to a local area network (LAN) that maintains an SMTP mail server. The network must also be connected to either an intranet or the Internet depending on the location of the e-mail accounts to which you want to send notification. Steps: 1. Enter the Network Settings interface. Menu >Configuration> Network 2. Set the IPv4 Address, IPv4 Subnet Mask, IPv4 Gateway and the Preferred DNS Server in the Network Settings menu, as shown in Figure 9. 22. Figure 9. 22 Network Settings Interface 3. Click Apply to save the settings. 4. Select the Email tab to enter the Email Settings interface. 116 User Manual of Network Video Recorder Figure 9. 23 Email Settings Interface 5. Configure the following Email settings: Enable Server Authentication (optional): Check the checkbox to enable the server authentication feature. User Name: The user account of sender’s Email for SMTP server authentication. Password: The password of sender’s Email for SMTP server authentication. SMTP Server: The SMTP Server IP address or host name (e.g., smtp.263xmail.com). SMTP Port No.: The SMTP port. The default TCP/IP port used for SMTP is 25. Enable SSL (optional): Click the checkbox to enable SSL if required by the SMTP server. Sender: The name of sender. Sender’s Address: The Email address of sender. Select Receivers: Select the receiver. Up to 3 receivers can be configured. Receiver: The name of user to be notified. Receiver’s Address: The Email address of user to be notified. Enable Attached Pictures: Check the checkbox of Enable Attached Picture if you want to send email with attached alarm images. The interval is the time of two adjacent alarm images. You can also set SMTP port and enable SSL here. Interval: The interval refers to the time between two actions of sending attached pictures. E-mail Test: Sends a test message to verify that the SMTP server can be reached. 6. Click Apply button to save the Email settings. 7. You can click Test button to test whether your Email settings work. The corresponding Attention message box will pop up. Refer to Figure 9. 24. Figure 9. 24 Email Testing Attention 9.2.10 Configuring NAT Purpose: Two ways are provided for port mapping to realize the remote access via the cross-segment network, UPnP™ and manual mapping. 117 User Manual of Network Video Recorder TM UPnP Universal Plug and Play (UPnP™) can permit the device seamlessly discover the presence of other network devices on the network and establish functional network services for data sharing, communications, etc. You can use the UPnP™ function to enable the fast connection of the device to the WAN via a router without port mapping. Before you start: If you want to enable the UPnP™ function of the device, you must enable the UPnP™ function of the router to which your device is connected. When the network working mode of the device is set as multi-address, the Default Route of the device should be in the same network segment as that of the LAN IP address of the router. Steps: 1. Enter the Network Settings interface. Menu > Configuration > Network 2. Select the NAT tab to enter the port mapping interface. Figure 9. 25 UPnP™ Settings Interface 3. Check checkbox to enable UPnP™. 4. Select the Mapping Type as Manual or Auto in the drop-down list. OPTION 1: Auto If you select Auto, the Port Mapping items are read-only, and the external ports are set by the router automatically. Steps: 1) Select Auto in the drop-down list of Mapping Type. 2) Click Apply button to save the settings. 3) You can click Refresh button to get the latest status of the port mapping. Figure 9. 26 UPnP™ Settings Finished-Auto OPTION 2: Manual If you select Manual as the mapping type, you can edit the external port on your demand by clicking to activate the External Port Settings dialog box. Steps: 1) Select Manual in the drop-down list of Mapping Type. 118 User Manual of Network Video Recorder 2) Click to activate the External Port Settings dialog box. Configure the external port No. for server port, http port, RTSP port and https port respectively. You can use the default port No., or change it according to actual requirements. External Port indicates the port No. for port mapping in the router. The value of the RTSP port No. should be 554 or between 1024 and 65535, while the value of the other ports should be between 1 and 65535 and the value must be different from each other. If multiple devices are configured for the UPnP™ settings under the same router, the value of the port No. for each device should be unique. Figure 9. 27 External Port Settings Dialog Box 3) Click Apply button to save the settings. 4) You can click Refresh button to get the latest status of the port mapping. Figure 9. 28 UPnP™ Settings Finished-Manual Manual Mapping If your router does not support the UPnP TM function, perform the following steps to map the port manually in an easy way. Before you start: Make sure the router support the configuration of internal port and external port in the interface of Forwarding. Steps: 1. Enter the Network Settings interface. Menu > Configuration > Network 2. Select the NAT tab to enter the port mapping interface. 3. Leave the Enable UPnP checkbox unchecked. 4. Click to activate the External Port Settings dialog box. Configure the external port No. for server port, http port, RTSP port and https port respectively. 119 User Manual of Network Video Recorder The value of the RTSP port No. should be 554 or between 1024 and 65535, while the value of the other ports should be between 1 and 65535 and the value must be different from each other. If multiple devices are configured for the UPnP™ settings under the same router, the value of the port No. for each device should be unique. Figure 9. 29 External Port Settings Dialog Box 5. Click OK to save the setting for the current port and return to the upper-level menu. 6. Click Apply button to save the settings. 7. Enter the virtual server setting page of router; fill in the blank of Internal Source Port with the internal port value, the blank of External Source Port with the external port value, and other required contents. Each item should be corresponding with the device port, including server port, http port, RTSP port and https port. Figure 9. 30 Setting Virtual Server Item The above virtual server setting interface is for reference only, it may be different due to different router manufactures. Please contact the manufacture of router if you have any problems with setting virtual server. 9.3 Checking Network Traffic Purpose: You can check the network traffic to obtain real-time information of NVR such as linking status, MTU, sending/receiving rate, etc. Steps: 1. Enter the Network Traffic interface. Menu > Maintenance > Net Detect 120 User Manual of Network Video Recorder Figure 9. 31 Network Traffic Interface 2. You can view the sending rate and receiving rate information on the interface. The traffic data is refreshed every 1 second. 121 User Manual of Network Video Recorder 9.4 Configuring Network Detection Purpose: You can obtain network connecting status of NVR through the network detection function, including network delay, packet loss, etc. 9.4.1 Testing Network Delay and Packet Loss Steps: 1. Enter the Network Traffic interface. Menu >Maintenance>Net Detect 2. Click the Network Detection tab to enter the Network Detection menu, as shown in Figure 9. 32. Figure 9. 32 Network Detection Interface 3. Enter the destination address in the text field of Destination Address. 4. Click Test button to start testing network delay and packet loss. The testing result pops up on the window. If the testing is failed, the error message box will pop up as well. Refer to Figure 9. 33. Figure 9. 33 Testing Result of Network Delay and Packet Loss 9.4.2 Exporting Network Packet Purpose: By connecting the NVR to network, the captured network data packet can be exported to USB-flash disk, SATA, DVD-R/W and other local backup devices. Steps: 1. Enter the Network Traffic interface. Menu >Maintenance>Net Detect 2. Click the Network Detection tab to enter the Network Detection interface. 3. Select the backup device from the drop-down list of Device Name, as shown in Figure 9. 34. 122 User Manual of Network Video Recorder Click Refresh button if the connected local backup device cannot be displayed. When it fails to detect the backup device, please check whether it is compatible with the NVR. You can format the backup device if the format is incorrect. Figure 9. 34 Export Network Packet 4. Click Export button to start exporting. 5. After the exporting is complete, click OK to finish the packet export, as shown in Figure 9. 35. Figure 9. 35 Packet Export Attention Up to 1M data can be exported each time. 9.4.3 Checking the Network Status Purpose: You can also check the network status and quick set the network parameters in this interface. Steps: Click the Status button on the lower- right corner of the page. 123 User Manual of Network Video Recorder Figure 9. 36 Network Status Checking If the network is normal the following message box pops out. Figure 9. 37 Network status checking result If the message box pops out with other information instead of this one, you can click Network button to show the quick setting interface of the network parameters. 9.4.4 Checking Network Statistics Purpose: You can check the network status to obtain the real-time information of NVR. Steps: 1. Enter the Network Detection interface. Menu>Maintenance>Net Detect 2. Choose the Network Stat. tab. Figure 9. 38 Network Stat. Interface 124 User Manual of Network Video Recorder 3. Check the bandwidth of IP Camera, bandwidth of Remote Live View, bandwidth of Remote Playback, bandwidth of Net Receive Idle and bandwidth of Net Send Idle. 4. You can click Refresh to get the newest status. 125 User Manual of Network Video Recorder Chapter 10 HDD Management 126 User Manual of Network Video Recorder 10.1 Initializing HDDs Purpose: A newly installed hard disk drive (HDD) must be initialized before it can be used with your NVR. Steps: 1. Enter the HDD Information interface. Menu > HDD> General Figure 10. 1 HDD Information Interface 2. Select HDD to be initialized. 3. Click the Init button. Figure 10. 2 Confirm Initialization 4. Select the OK button to start initialization. Figure 10. 3 Status changes to Initializing 5. After the HDD has been initialized, the status of the HDD will change from Uninitialized to Normal. 127 User Manual of Network Video Recorder Figure 10. 4 HDD Status Changes to Normal Initializing the HDD will erase all data on it. 128 User Manual of Network Video Recorder 10.2 Managing Network HDD Purpose: You can add the network HDDs, including NAS and IP SAN, to NVR. Steps: 1. Enter the HDD Information interface. Menu > HDD > General Figure 10. 5 HDD Information Interface 2. Click the Add to enter the Add NetHDD interface, as shown in Figure 10. 6. Figure 10. 6 HDD Information Interface 3. Select the NetHDD No. in the drop-down list. 4. Select the type as NAS or IP SAN. 5. Configure the NAS or IP SAN settings. Up to 8 NAS disks can be added and only 1 IP SAN disk can be added. • Add NAS disk: 1) Enter the NetHDD IP address in the text field. 2) Click the Search button to search the online NAS disks. 3) Click o select the NAS disk from the list shown below. Or you can just manually enter the directory in the text field of NetHDD Directory. 4) Click OK to add the configured NAS disk. 129 User Manual of Network Video Recorder Figure 10. 7 Add NAS Disk • Add IP SAN: 1) Enter the NetHDD IP address in the text field. 2) Click Search to search the available IP SAN disks. 3) Click to select the IP SAN disk from the list shown below. 4) Click OK to add the selected IP SAN disk. Figure 10. 8 Add IP SAN Disk 6. The added NetHDD will be displayed in the list. Initialize the added NetHDD before using. For details, please refer to section 10.2 Managing Network HDD. 130 User Manual of Network Video Recorder Figure 10. 9 Initialize Added NetHDD 131 User Manual of Network Video Recorder 10.3 Configuring Quota Mode Purpose: Each camera can be configured with allocated quota for the storage of recorded files. Steps: 1. Enter the Storage Mode interface. Menu > HDD > Advanced 2. Set the Mode to Quota, as shown in Figure 10. 10. The NVR must be rebooted to enable the changes to take effect. Figure 10. 10 Storage Mode Settings Interface 3. Select a camera for which you want to configure quota. 4. Enter the storage capacity in the text fields of Max. Record Capacity (GB), as shown in Figure 10. 11. Figure 10. 11 Configure Record Quota 5. You can copy the quota settings of the current camera to other cameras if required. Click the Copy button to enter the Copy Camera menu, as shown in Figure 10. 12. 132 User Manual of Network Video Recorder Figure 10. 12 Copy Settings to Other Camera(s) 6. Select the camera (s) to be configured with the same quota settings. You can also click the checkbox of IP Camera to select all cameras. 7. Click the OK button to finish the Copy settings and back to the Storage Mode interface. 8. Click the Apply button to apply the settings. If the quota capacity is set to 0, then all cameras will use the total capacity of HDD for record. 133 User Manual of Network Video Recorder 10.4 Checking HDD Status Purpose: You may check the status of the installed HDDs on NVR so as to take immediate check and maintenance in case of HDD failure. Checking HDD Status in HDD Information Interface Steps: 1. Enter the HDD Information interface. Menu > HDD > General 2. Check the status of each HDD which is displayed on the list, as shown in Figure 10. 13. Figure 10. 13 View HDD Status (1) If the status of HDD is Normal, it works normally. If the status is Uninitialized or Abnormal, please initialize the HDD before use. And if the HDD initialization is failed, please replace it with a new one. Checking HDD Status in HDD Information Interface Steps: 1. Enter the System Information interface. Menu > Maintenance > System Info 2. Click the HDD tab to view the HDD status, as shown in Figure 10. 14. 134 User Manual of Network Video Recorder Figure 10. 14 View HDD Status (2) 135 User Manual of Network Video Recorder 10.5 HDD Detection Purpose: The device provides the HDD detection function such as the adopting of the S.M.A.R.T. and the Bad Sector Detection technique. The S.M.A.R.T. (Self-Monitoring, Analysis and Reporting Technology) is a monitoring system for HDD to detect and report on various indicators of reliability in the hopes of anticipating failures. S.M.A.R.T. Settings Steps: 1. Enter the S.M.A.R.T Settings interface. Menu > Maintenance > HDD Detect 2. Select the HDD to view its S.M.A.R.T information list, as shown in Figure 10. 15. The related information of the S.M.A.R.T. is shown on the interface. 3. Test the HDD. 1) Select the Self-test Type as Short Test, Expanded Test or the Conveyance Test. 2) Click the button to start the S.M.A.R.T. HDD self-evaluation. Figure 10. 15 S.M.A.R.T Settings Interface If you want to use the HDD even when the S.M.A.R.T. checking is failed, you can check the checkbox of the Continue to use the disk when self-evaluation is failed item. Bad Sector Detection Steps: 1. Click the Bad Sector Detection tab. 2. Select the HDD No. in the drop-down list. 136 User Manual of Network Video Recorder 3. Select the detection type as Full Detection or Key Area Detection. 4. Click Detect to start the detection. Figure 10. 16 Bad Sector Detection 5. Click Pause or Cancel to pause or cancel the detection. 6. Click Error info button to see the detailed damage information. 137 User Manual of Network Video Recorder 10.6 Configuring HDD Error Alarms Purpose: You can configure the HDD error alarms when the HDD status is uninitialized or abnormal. Steps: 1. Enter the Exception interface. Menu > Configuration > Exceptions 2. Select the Exception Type as HDD Error. 3. Click the checkbox(s) linkage action to set the HDD error alarm type (s), as shown in Figure 10. 17. The alarm type can be selected as Audible Warning, Notify Surveillance Center, Send Email and Trigger Alarm Output. For details, please refer to section 8.6 Handling Exceptions Alarm. Figure 10. 17 Configure HDD Error Alarm Click the Apply button to save the settings 138 User Manual of Network Video Recorder Chapter 11 Camera Settings 139 User Manual of Network Video Recorder 11.1 Configuring OSD Settings Purpose: You can configure the OSD (On-screen Display) settings for the camera, including date /time, camera name, etc. Steps: 1. Enter the OSD Configuration interface. Menu > Camera > OSD 2. Select the Camera to configure. 3. Edit the Camera Name in the text field. 4. Enable the Display Name, Display Date and Display Week by checking the checkboxes. 5. Select the Date Format, Time Format and Display Mode. Figure 11. 1 OSD Configuration Interface 6. Adjust OSD position by using the mouse to drag the text frame on the preview window. 7. Click the Apply button to save the settings. 140 User Manual of Network Video Recorder 11.2 Configuring Privacy Mask Purpose: You are allowed to configure the four-sided privacy mask zones that cannot be viewed by the operator. The privacy mask can prevent certain surveillance areas to be viewed or recorded. Steps: 1. Enter the Privacy Mask Settings interface. Menu > Camera > Privacy Mask 2. Select the Camera to set privacy mask. 3. Check the checkbox of Enable Privacy Mask to enable this feature. Figure 11. 2 Privacy Mask Settings Interface 4. Use the mouse to draw a zone on the window. The zones will be marked with different frame colors. Up to 4 privacy mask zones can be configured and the size of each area can be adjusted. 5. The configured privacy mask zones on the window can be cleared by clicking the corresponding Clear Zone1-4 icons on the right side of the window, or click Clear All to clear all zones. Figure 11. 3 Set Privacy Mask Area 6. Click the Apply button to save the settings. 141 User Manual of Network Video Recorder 11.3 Configuring Video Parameters Steps: 1. Enter the Image Settings interface. Menu > Camera > Image Figure 11. 4 Image Settings Interface 2. Select the Camera to set image parameters. 3. Click the icon or drag the scroll bar to change the value of each parameter. 4. Click the Apply button to save the settings. 142 User Manual of Network Video Recorder Chapter 12 NVR Management Maintenance 143 and User Manual of Network Video Recorder 12.1 Viewing System Information 12.1.1 Viewing Device Information Steps: 1. Enter the System Information interface. Menu > Maintenance > System Info 2. Click the Device Info, Camera, Record, Alarm, WAN, WIFI, LAN or HDD tabs to view the system information of the device. Figure 12. 1 Device Information Interface 144 User Manual of Network Video Recorder 12.2 Searching & Export Log Files Purpose: The operation, alarm, exception and information of the NVR can be stored in log files, which can be viewed and exported at any time. Steps: 1. Enter the Log Search interface. Menu > Maintenance > Log Information Figure 12. 2 Log Search Interface 2. Set the search conditions to refine your search, including the Start Time, End Time, Major Type and Minor Type. 3. Click Search to start search log files. 4. The matched log files will be displayed on the list shown below. 145 User Manual of Network Video Recorder Figure 12. 3 Log Search Results Up to 2000 log files can be displayed each time. 5. Click the button or double click a log to view its detailed information, as shown in Figure 12. 4. And you can also click the button to view the related video files if available. Figure 12. 4 Log Details 6. If you want to export the log files, click Export to enter the Export menu, as shown in Figure 12. 5. 146 User Manual of Network Video Recorder Figure 12. 5 Export Log Files 7. Select the backup device from the drop-down list of Device Name. 8. Click the Export to export the log files to the selected backup device. You can click the New Folder button to create new folder in the backup device, or click the Format button to format the backup device before log export. Please connect the backup device to NVR before operating log export. The log files exported to the backup device are named by exporting time, e.g., 20110514124841logBack.txt. To export all the log files: Steps: 1. Enter the Log Information interface. Menu > Maintenance > Log Information 2. Click the Log Export tab. Figure 12. 6 Log Export Interface 3. Check the checkbox of the HDD. 4. Click the Export button to export all the log files stored in the HDD. 147 User Manual of Network Video Recorder 12.3 Importing/Exporting IP Camera Info Purpose: The information of added IP camera, including the IP address, manage port, password of admin, etc., can be generated into an excel file and the file can be exported to the backup device. And the exported file can be edited on your PC, like adding or deleting the content. Steps: 1. Enter the camera management interface. Menu > Camera > IP Camera Import/Export Figure 12. 7 IP Camera Import/Export Interface 2. Click the IP Camera Import/Export tab, the content of detected plugged external device appears. 3. Click Export to export configuration files to the selected local backup device. 4. To import a configuration file, select the file from the selected backup device and click Import. 148 User Manual of Network Video Recorder 12.4 Importing/Exporting Configuration Files Purpose: The configuration files of the NVR can be exported to local backup device; and the configuration files of one NVR can be imported to multiple NVR devices if they are to be configured with the same parameters. Steps: 1. Enter the Import/Export Configuration File interface. Menu > Maintenance > Import/Export Figure 12. 8 Import/Export Config File 2. Click Export to export configuration files to the selected local backup device. 3. To import a configuration file, select the file from the selected backup device and click the Import button. After the import process is completed, you must reboot the NVR. After having finished the import of configuration files, the device will reboot automatically. 149 User Manual of Network Video Recorder 12.5 Upgrading System Purpose: The firmware on your NVR can be upgraded by local backup device or remote FTP server. 12.5.2 Upgrading by Local Backup Device Before you start: Connect your NVR with a local backup device where the update firmware file is located. Steps: 1. Enter the Upgrade interface. Menu > Maintenance > Upgrade 2. Click the Local Upgrade tab to enter the local upgrade menu, as shown in Figure 12. 9. Figure 12. 9 Local Upgrade Interface 3. Click to select the update file in the backup device. 4. Click Upgrade to start upgrading. 5. After the upgrading is complete, reboot the NVR to activate the new firmware. 12.5.3 Upgrading by FTP Purpose: Ensure the network connection of the PC (running FTP server) and the device is valid and correct. Run the FTP server on the PC and copy the firmware into the corresponding directory of your PC. Refer to the user manual of the FTP server to set the FTP server on your PC and put the firmware file into the directory as required. Steps: 1. Enter the Upgrade interface. 150 User Manual of Network Video Recorder Menu > Maintenance > Upgrade 2. Click the FTP tab to enter the local upgrade interface, as shown in Figure 12. 10. Figure 12. 10 FTP Upgrade Interface 3. Input the FTP Server Address in the text field. 4. Click Upgrade to start upgrading. 5. After the upgrading is complete, reboot the NVR to activate the new firmware. 151 User Manual of Network Video Recorder 12.6 Restoring Default Settings Steps: 1. Enter the Default interface. Menu > Maintenance > Default Figure 12. 11 Restore Factory Default 2. Click OK to restore the default settings. Except the network parameters (including IP address, subnet mask, gateway, MTU, NIC working mode, default route and server port), all other parameters of the device will be restored to factory default settings. 152 User Manual of Network Video Recorder Chapter 13 Others 153 User Manual of Network Video Recorder 13.1 Configuring General Settings Purpose: You can configure the output resolution, mouse pointer speed, etc.. Steps: 1. Enter the General Settings interface. Menu > Configuration > General 2. Select the General tab. Figure 13. 1 General Settings Interface 3. Configure the following settings: • Language: The default language used is English. • Resolution: Select the resolution for the video output, which must be the same with the resolution of the monitor screen. • • • • • • • Time Zone: Select the time zone. Date Format: Select the date format. System Date: Select the system date. System Time: Select the system time. Mouse Pointer Speed: Set the speed of mouse pointer; 4 levels are configurable. Enable Wizard: Enable/disable the Wizard when the device starts up. Enable Password: Enable/disable the use of the login password. 4. Click the Apply button to save the settings. 154 User Manual of Network Video Recorder 13.2 Configuring DST Settings Steps: 1. Enter the General Settings interface. Menu > Configuration > General 2. Choose DST Settings tab. Figure 13. 2 DST Settings Interface 3. Check the checkbox of Auto DST Adjustment item. Or you can manually check the Enable DST checkbox, and then you choose the date of the DST period. 155 User Manual of Network Video Recorder 13.3 Configuring More Settings for NVR Steps: 1. Enter the General Settings interface. Menu > Configuration > General 2. Click the More Settings tab to enter the More Settings interface, as shown in Figure 13. 3. Figure 13. 3 More Settings Interface 3. Configure the following settings: • Device Name: Edit the name of NVR. • Device No.: The No. is used for the remote and keyboard control. The Device No. can be set in the range of 1~255, and the default No. is 255. • Auto Logout: Specify timeout for menu inactivity. E.g., when it is set to 5 Minutes, then the system will exit from the current operation menu to live view after 5 minutes of menu inactivity. • Menu Output Mode: You can choose the output for menu display. By default, only HDMI is selectable. 4. Click the Apply button to save the settings. 156 User Manual of Network Video Recorder 13.4 Managing User Accounts Purpose: There is a default account in the NVR: Administrator. The Administrator user name is admin and the password is 12345. The Administrator has the permission to add and delete users and configure user parameters. 13.4.1 Adding a User Steps: 1. Enter the User Management interface. Menu > Configuration > User Figure 13. 4 User Management Interface 2. Click the Add button to enter the Add User interface. Figure 13. 5 Add User Menu 3. Input the information for the new user, including User Name, Password, Level and User’s MAC Address. Level: Set the user level to Operator or Guest. Different user levels have different operating permission. • Operator: The Operator user level has the permission of all operating permission in Camera 157 User Manual of Network Video Recorder Configuration by default. • Guest: The Guest user has no permission of the local/remote playback in the Camera Configuration by default. User’s MAC Address: The MAC address of the remote PC which logs onto the NVR. If it is configured and enabled, it only allows the remote user with this MAC address to access the NVR. 4. Click the OK button to save the settings and go back to the User Management interface. The added new user will be displayed on the list, as shown in Figure 13. 6. Figure 13. 6 Added User Listed in User Management Interface 5. Click to select the user from the list and then click the button to enter the Permission settings interface, as shown in Figure 13. 7. Figure 13. 7 User Permission Settings Interface 6. Set the operating permission of Local Configuration, Remote Configuration and Camera Configuration for the user. Local Configuration • Local Log Search: Searching and viewing logs and system information of NVR. • Local Parameters Settings: Configuring parameters, restoring factory default parameters and importing/exporting configuration files. • Local Camera Management: The adding, deleting and editing of IP cameras. • Local Advanced Operation: Operating HDD management (initializing HDD, setting HDD property), upgrading system firmware, clearing I/O alarm output. • Local Shutdown Reboot: Shutting down or rebooting the NVR. Remote Configuration • Remote Log Search: Remotely viewing logs that are saved on the NVR. 158 User Manual of Network Video Recorder • Remote Parameters Settings: Remotely configuring parameters, restoring factory default parameters and importing/exporting configuration files. • • • • • Remote Camera Management: Remote adding, deleting and editing of the IP cameras. Remote Serial Port Control: Configuring settings for RS-232 and RS-485 ports. Remote Video Output Control: Sending remote button control signal. Two-Way Audio: Realizing two-way radio between the remote client and the NVR. Remote Alarm Control: Remotely arming (notify alarm and exception message to the remote client) and controlling the alarm output. • Remote Advanced Operation: Remotely operating HDD management (initializing HDD, setting HDD property), upgrading system firmware, clearing I/O alarm output. • Remote Shutdown/Reboot: Remotely shutting down or rebooting the NVR. Camera Configuration • Remote Live View: Remotely viewing live video of the selected camera (s). • Local Manual Operation: Locally starting/stopping manual recording and alarm output of the selected camera (s). • Remote Manual Operation: Remotely starting/stopping manual recording and alarm output of the selected camera (s). • • • • • Local Playback: Locally playing back recorded files of the selected camera (s). Remote Playback: Remotely playing back recorded files of the selected camera (s). Local PTZ Control: Locally controlling PTZ movement of the selected camera (s). Remote PTZ Control: Remotely controlling PTZ movement of the selected camera (s). Local Video Export: Locally exporting recorded files of the selected camera (s). 7. Click OK to save the settings and exit interface. Only the admin user account has the permission of restoring factory default parameters. 13.4.2 Deleting a User Steps: 1. Enter the User Management interface. Menu > Configuration > User Figure 13. 8 User List 2. Click the icon after the user to delete. 3. Click OK to confirm the deletion. 159 User Manual of Network Video Recorder 13.4.3 Editing a User Steps: 1. Enter the User Management interface. Menu > Configuration > User 2. Click the icon after the user to delete. The admin user can also be edited. Figure 13. 9 Edit User - Operator and Guest Figure 13. 10 Edit User - Admin 3. Edit the corresponding parameters. • Operator and Guest You can edit the user information, including User Name, Password, Permission Level and MAC address. Check the checkbox of Change Password if you want to change the password, and input the new one in the text field of Password and Confirm. • Admin You are only allowed to edit Password and MAC address. Check the checkbox of Change Password if you want to change the password, and the input the correct old password, and the new one in the text 160 User Manual of Network Video Recorder field of Password and Confirm. For your privacy, we strongly recommend changing the password to something of your own choosing (using a minimum of 8 characters, including upper case letters, lower case letters, numbers, and special characters) in order to increase the security of your product. 4. Click the OK button to save the settings and exit the menu. 161 User Manual of Network Video Recorder Chapter 14 Appendix 162 User Manual of Network Video Recorder Glossary • Dual Stream: Dual stream is a technology used to record high resolution video locally while transmitting a lower resolution stream over the network. The two streams are generated by the DVR, with the main stream having a maximum resolution of 4CIF and the sub-stream having a maximum resolution of CIF. • HDD: Acronym for Hard Disk Drive. A storage medium which stores digitally encoded data on platters with magnetic surfaces. • DHCP: Dynamic Host Configuration Protocol (DHCP) is a network application protocol used by devices (DHCP clients) to obtain configuration information for operation in an Internet Protocol network. • HTTP: Acronym for Hypertext Transfer Protocol. A protocol to transfer hypertext request and information between servers and browsers over a network • PPPoE: PPPoE, Point-to-Point Protocol over Ethernet, is a network protocol for encapsulating Point-to-Point Protocol (PPP) frames inside Ethernet frames. It is used mainly with ADSL services where individual users connect to the ADSL transceiver (modem) over Ethernet and in plain Metro Ethernet networks. • DDNS: Dynamic DNS is a method, protocol, or network service that provides the capability for a networked device, such as a router or computer system using the Internet Protocol Suite, to notify a domain name server to change, in real time (ad-hoc) the active DNS configuration of its configured hostnames, addresses or other information stored in DNS. • NTP: Acronym for Network Time Protocol. A protocol designed to synchronize the clocks of computers over a network. • NVR: Acronym for Network Video Recorder. An NVR can be a PC-based or embedded system used for centralized management and storage for IP cameras, IP Domes and other DVRs. • PTZ: Acronym for Pan, Tilt, Zoom. PTZ cameras are motor driven systems that allow the camera to pan left and right, tilt up and down and zoom in and out. • USB: Acronym for Universal Serial Bus. USB is a plug-and-play serial bus standard to interface devices to a host computer. 163 User Manual of Network Video Recorder Troubleshooting No image displayed on the monitor after starting up normally. Possible Reasons TM a) No HDMI connections. b) Connection cable is damaged. c) Input mode of the monitor is incorrect. Steps 1. Verify the device is connected with the monitor via HDMI TM cable. If not, please connect the device with the monitor and reboot. 2. Verify the connection cable is good. If there is still no image display on the monitor after rebooting, please check if the connection cable is good, and change a cable to connect again. 3. Verify Input mode of the monitor is correct. Please check the input mode of the monitor matches with the output mode of the device (e.g. if the TM TM output mode of NVR is HDMI output, then the input mode of monitor must be the HDMI input). And if not, please modify the input mode of monitor. 4. Check if the fault is solved by the step 1 to step 3. If it is solved, finish the process. If not, please contact the engineer from our company to do the further process. There is an audible warning sound “Di-Di-Di-DiDi” after a new bought NVR starts up. Possible Reasons a) The installed HDD has not been initialized. b) The installed HDD is not compatible with the NVR or is broken-down. Steps 1. Verify the HDD is initialized. 1) Select “Menu > HDD > General”. 2) If the status of the HDD is “Uninitialized”, please check the checkbox of corresponding HDD and click the “Init” button. 2. Verify the HDD is detected or is in good condition. 1) Select “Menu > HDD > General”. 2) If the HDD is not detected or the status is “Abnormal”, please replace the dedicated HDD according to the requirement. 3. Check if the fault is solved by the step 1 to step 2. If it is solved, finish the process. If not, please contact the engineer from our company to do the further process. The status of the added IP camera displays as “Disconnected” when it is connected through Private Protocol. Select “Menu > Camera > Camera” to get the camera status. Possible Reasons a) Network failure, and the NVR and IP camera lost connections. b) The configured parameters are incorrect when adding the IP camera. c) Insufficient bandwidth. Steps 1. Verify the network is connected. 164 User Manual of Network Video Recorder 1) Connect the NVR and PC with the RS-232 cable. 2) Open the Super Terminal software, and execute the ping command. Input “ping IP” (e.g. ping 172.6.22.131). Simultaneously press Ctrl and C to exit the ping command. If there exists return information and the time value is little, the network is normal. 2. Verify the configuration parameters are correct. 1) Select “Menu > Camera > Camera”. 2) Verify the following parameters are the same with those of the connected IP devices, including IP address, protocol, management port, user name and password. 3. Verify the whether the bandwidth is enough. 1) Select “Menu > Maintenance > Net Detect > Network Stat.”. 2) Check the usage of the access bandwidth, and see if the total bandwidth has reached its limit. 4. Check if the fault is solved by the step 1 to step 3. If it is solved, finish the process. If not, please contact the engineer from our company to do the further process. The IP camera frequently goes online and offline and the status of it displays as “Disconnected”. Possible Reasons a) The IP camera and the NVR versions are not compatible. b) Unstable power supply of IP camera. c) Unstable network between IP camera and NVR. d) Limited flow by the switch connected with IP camera and NVR. Steps 1. Verify the IP camera and the NVR versions are compatible. 1) Enter the IP camera Management interface “Menu > Camera > Camera>IP Camera”, and view the firmware version of connected IP camera. 2) Enter the System Info interface “Menu>Maintenance>System Info>Device Info”, and view the firmware version of NVR. 2. Verify power supply of IP camera is stable. 1) Verify the power indicator is normal. 2) When the IP camera is offline, please try the ping command on PC to check if the PC connects with the IP camera. 3. Verify the network between IP camera and NVR is stable. 1) When the IP camera is offline, connect PC and NVR with the RS-232 cable. 2) Open the Super Terminal, use the ping command and keep sending large data packages to the connected IP camera, and check if there exists packet loss. Simultaneously press Ctrl and C to exit the ping command. Example: Input ping 172.6.22.131 –l 1472 –f. 4. Verify the switch is not flow control. Check the brand, model of the switch connecting IP camera and NVR, and contact with the manufacturer of the switch to check if it has the function of flow control. If so, please turn it down. 5. Check if the fault is solved by the step 1 to step 4. If it is solved, finish the process. If not, please contact the engineer from our company to do the further process. 165 User Manual of Network Video Recorder No monitor connected with the NVR locally and when you manage the IP camera to connect with the device by web browser remotely, of which the status displays as Connected. And then you connect the TM device with the monitor via HDMI interface and reboot the device, there is black screen with the mouse cursor. TM Connect the NVR with the monitor before startup via HDMI interface, and manage the IP camera to connect with the device locally or remotely, the status of IP camera displays as Connect. Possible Reasons: After connecting the IP camera to the NVR, the image is output via the main spot interface by default. Steps: 1. Enable the output channel. 2. Select “Menu > Configuration > Live View > View”, and select video output interface in the drop-down list and configure the window you want to view. The view settings can only be configured by the local operation of NVR. Different camera orders and window-division modes can be set for different output interfaces separately, and digits like “D1”and “D2” stands for the channel number, and “X” means the selected window has no image output. 3. Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from our company to do the further process. Live view stuck when video output locally. Possible Reasons: a) Poor network between NVR and IP camera, and there exists packet loss during the transmission. b) The frame rate has not reached the real-time frame rate. Steps: 1. Verify the network between NVR and IP camera is connected. 1) When image is stuck, connect the RS-232 ports on PC and the rear panel of NVR with the RS-232 cable. 2) Open the Super Terminal, and execute the command of “ping 192.168.0.0 –l 1472 –f” (the IP address may change according to the real condition), and check if there exists packet loss. Simultaneously press Ctrl and C to exit the ping command. 2. Verify the frame rate is real-time frame rate. Select “Menu > Record > Parameters > Record”, and set the Frame rate to Full Frame. 3. Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from our company to do the further process. Live view stuck when video output remotely via the Internet Explorer or platform software. Possible Reasons: a) Poor network between NVR and IP camera, and there exists packet loss during the transmission. b)Poor network between NVR and PC, and there exists packet loss during the transmission. c) The performances of hardware are not good enough, including CPU, memory, etc.. Steps: 1. Verify the network between NVR and IP camera is connected. 166 User Manual of Network Video Recorder 1) When image is stuck, connect the RS-232 ports on PC and the rear panel of NVR with the RS-232 cable. 2) Open the Super Terminal, and execute the command of “ping 192.168.0.0 –l 1472 –f” (the IP address may change according to the real condition), and check if there exists packet loss. Simultaneously press Ctrl and C to exit the ping command. 2. Verify the network between NVR and PC is connected. 1) Open the cmd window in the Start menu, or you can press “windows+R” shortcut key to open it. 2) Use the ping command to send large packet to the NVR, execute the command of “ping 192.168.0.0 –l 1472 –f” (the IP address may change according to the real condition), and check if there exists packet loss. Simultaneously press Ctrl and C to exit the ping command. 3. Verify the hardware of the PC is good enough. Simultaneously press Ctrl, Alt and Delete to enter the windows task management interface, as shown in the following figure. Windows task management interface Select the “Performance” tab; check the status of the CPU and Memory. If the resource is not enough, please end some unnecessary processes. 4. Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from our company to do the further process. When using the NVR to get the live view audio, there is no sound or there is too much noise, or the volume is too low. Possible Reasons: a) Cable between the pickup and IP camera is not connected well; impedance mismatches or incompatible. b) The stream type is not set as “Video & Audio”. c) The encoding standard is not supported with NVR. Steps: 167 User Manual of Network Video Recorder 1. Verify the cable between the pickup and IP camera is connected well; impedance matches and compatible. Log in the IP camera directly, and turn the audio on, check if the sound is normal. If not, please contact the manufacturer of the IP camera. 2. Verify the setting parameters are correct. Select “Menu > Record > Parameters > Record”, and set the Stream Type as “Audio & Video”. 3. Verify the audio encoding standard of the IP camera is supported by the NVR. NVR supports G722.1 and G711 standards, and if the encoding parameter of the input audio is not one of the previous two standards, you can log in the IP camera to configure it to the supported standard. 4. Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from our company to do the further process. The image gets stuck when NVR is playing back by single or multi-channel. Possible Reasons: a) Poor network between NVR and IP camera, and there exists packet loss during the transmission. b) The frame rate is not the real-time frame rate. c) The NVR supports up to 16-channel synchronize playback at the resolution of 4CIF, if you want a 16-channel synchronize playback at the resolution of 720p, the frame extracting may occur, which leads to a slight stuck. Steps: 1. Verify the network between NVR and IP camera is connected. 1) When image is stuck, connect the RS-232 ports on PC and the rear panel of NVR with the RS-232 cable. 2) Open the Super Terminal, and execute the command of “ping 192.168.0.0 –l 1472 –f” (the IP address may change according to the real condition), and check if there exists packet loss. Simultaneously press the Ctrl and C to exit the ping command. 2. Verify the frame rate is real-time frame rate. Select “Menu > Record > Parameters > Record”, and set the Frame Rate to “Full Frame”. 3. Verify the hardware can afford the playback. Reduce the channel number of playback. Select “Menu > Record > Encoding > Record”, and set the resolution and bitrate to a lower level. 4. Reduce the number of local playback channel. Select “Menu > Playback”, and uncheck the checkbox of unnecessary channels. 5. Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from our company to do the further process. No record file found in the NVR local HDD, and prompt “No record file found”. Possible Reasons: a) The time setting of system is incorrect. b) The search condition is incorrect. c) The HDD is error or not detected. 168 User Manual of Network Video Recorder Steps: 1. Verify the system time setting is correct. Select “Menu > Configuration > General > General”, and verify the “Device Time” is correct. 2. Verify the search condition is correct. Select “Playback”, and verify the channel and time are correct. 3. Verify the HDD status is normal. Select “Menu > HDD > General” to view the HDD status, and verify the HDD is detected and can be read and written normally. 4. Check if the fault is solved by the above steps. If it is solved, finish the process. If not, please contact the engineer from our company to do the further process. 169 User Manual of Network Video Recorder Summary of Changes Version 3.0.12 Updated 1. Update the figures of wireless network interface. (Chapter 9.2.1 Configuring Wireless Network) 2. Update the figures of wizard interface. (Chapter 2.2 Using the Wizard for Basic Configuration) 3. Optimize the steps of adding IP cameras (Chapter 2.3 Adding and Connecting the IP cameras) 4. Add the description of Cloud P2P function. (Chapter 9.2.2 Configuring Extranet Access) Version 3.0.7 Updated 1. Optimize the PTZ control panels and operations. (Chapter 9.2.1 Configuring Wireless Network) Version 3.0.6 Updated 1. Optimize the PTZ control panels and operations. (Chapter 4) 2. Change the Cloud to Cloud P2P. (Chapter 9.2.2) 3. Add the models of DS-7100NI series, DS-7600NI-SE series and DS-7600NI-V(P) series NVR. Version 3.0.4 Added 1. Connectable to smart IP cameras, and VCA alarm detection and recording are supported. (Chapter 5.2, Chapter 5.5 and Chapter 8.5) 2. Support video searching, playing back and backing up by VCA events. (Chapter 6.1.3 and Chapter 7.1.3) 3. Support smart playback by VCA rules. (Chapter 6.1.5) 4. Support P2P protocol and access by Cloud P2P. (Chapter 9.2.2) Deleted Combine the smart search function with the smart playback function, and the smart search section is deleted. (Chapter 6.2.2 Smart Search) 170 User Manual of Network Video Recorder List of Compatible IP Cameras For the list, our company holds right to interpret. ONVIF compatibility refers to the camera can be supported both when it uses the ONVIF protocol and its private protocols. Only ONVIF is supported refers to the camera can only be supported when it uses the ONVIF protocol. Only AXIS is supported refers to the function can only be supported when it uses the AXIS protocol. IP Camera Max. Manufacturer Model Version Sub-stream Audio Resolution or Protocol ACTI TCM4301-10D-X-00083 A1D-310-V4.12.09-AC 1280×1024 × √ TCM5311-11D-X-00023 A1D-310-V4.12.09-AC 1280×960 × √ TCM3401-09L-X-00227 A1D-220-V3.13.16-AC 1280×1024 × × AV1305M 65175 1600×1200 √ × AV2155 65143 1280×1024 √ × AV2815 65220 1600×1200 √ × AV3105M 65175 1920×1080 √ × AV5105 65175 1920×1080 √ × AV8185DN 65172 1920×1080 × × M1114 5.09.1 1024×640 √ × ARECONT √ M3011(ONVIF compatibility) 5.21 704×576 (Only AXIS is × supported) M3014(ONVIF compatibility) 5.21.1 1280×800 √ × √ P3301(ONVIF compatibility) 5.11.2 768×576 √ (Only AXIS is supported) √ P3304(ONVIF compatibility) 5.20 1440×900 √ AXIS (Only AXIS is supported) √ P3343(ONVIF compatibility) 5.20.1 800×600 √ (Only AXIS is supported) √ P3344(ONVIF compatibility) 5.20.1 1440×900 √ (Only AXIS is supported) P5532 5.15 720×576 √ × P1346E 5.06.1 1920×1080 √ × Q7404 5.02 720×576 √ √ 171 User Manual of Network Video Recorder IP Camera Max. Manufacturer Model Version Sub-stream Audio Resolution or Protocol Bosch AutoDome Jr 800HD 39500450 1920×1080 × √ (ONVIF Dinion NBN-921-P 10500453 1280×720 × √ compatibility) NBC 265 P 07500452 1280×720 × √ CB-500Ap (ONVIF compatibility) V3.2.1.3 1920×1080 × √ FB-130Np (ONVIF compatibility) V3.1.0.8 1280×1024 × √ WFB-100Ap V3.1.0.9 1280×800 × √ VB-H410 (ONVIF compatibility) Ver.+1.0.0 1280×960 × √ VB-H6100D Ver. 1.0.0 1920×1080 × × VB-H7100F Ver. 1.0.0 1920×1080 × × VB-M400 (ONVIF compatibility) Ver.+1.0.0 1280×960 × √ VB-M6000D (ONVIF compatibility) Ver.+1.0.0 1280×960 × × VB-M7000F (ONVIF compatibility) Ver.+1.0.0 1280×960 × √ VB-S300D Ver. 1.0.0 1920×1080 × × VB-S8000 Ver. 1.0.0 1920×1080 × × VB-S9000F Ver. 1.0.0 1920×1080 × × HLC_79AD V1.0.40 1600×1200 × √ DS-2CD2010F-I(W) 5.2.3 build 141024 1280×960 √ √ DS-2CD2012F-I(W) 5.2.1 build 140820 1280×960 √ √ DS-2CD2020F-I(W) 5.2.3 build 141024 1920×1080 √ √ DS-2CD2032F-I(W) 5.2.1 build 140820 2048×1536 √ √ DS-2CD2110F(D)-I(W)(S) 5.2.3 build 141024 1280×960 √ √ DS-2CD2112F(D)-I(W)(S) 5.2.1 build 140820 1280×960 √ √ DS-2CD2120F(D)-I(W)(S) 5.2.3 build 141024 1920×1080 √ √ DS-2CD2132F(D)-I(W)(S) 5.2.1 build 140820 2048×1536 √ √ DS-2CD2E10F-W 5.2.3 build 141024 1280×960 √ √ DS-2CD2E20F-W 5.2.3 build 141024 1920×1080 √ √ DS-2CD2410FD-I(W) 5.2.3 build 141024 1280×720 √ √ DS-2CD2412FD-I(W) 5.2.1 build 140820 1280×960 √ √ DS-2CD2420FD-I(W) 5.2.3 build 141024 1920×1080 √ √ DS-2CD2432FD-I(W) 5.2.1 build 140820 2048×1536 √ √ DS-2CD2512F-I(W)(S) 5.2.1 build 140820 1280×960 √ √ DS-2CD2532F-I(W)(S) 5.2.1 build 140820 2048×1536 √ √ DS-2CD2C10F-IW 5.2.3 build 141024 1280×720 √ × DS-2CD2942F-(I)(W)(S) 5.2.1 build 140925 2560×1440 √ √ DS-2CD2Q10FD-IW 5.2.3 build 141024 1280×720 √ √ WV-NP502 1.41 1920×1080 × √ 1280×960 × × 1280×960 √ √ Brickcom Canon HUNT Hikvision Panasonic (ONVIF compatibility) WV-SC385 WV-SC386 Application: 1.0 Image data: 1.09 Application: 1.66 172 User Manual of Network Video Recorder IP Camera Max. Manufacturer Model Version Sub-stream Audio 640×360 √ × 1280×960 √ √ 800×600 √ √ 800×600 √ √ 1280×960 √ √ 640×480 √ × 1280×960 √ × 800×600 √ √ 1280×960 √ √ 1280×960 √ √ 800×600 √ × 1280×960 √ × 1280×960 √ √ 800×600 √ √ 1280×960 √ × 1920×1080 √ × 1280×1024 √ × 2048×1536 √ × Resolution or Protocol Image data: 1.05 WV-SF132 WV-SF336H WV-SF332 WV-SF342 WV-SF346 WV-SP102 WV-SP105 WV-SP302 Application: 1.66 Image data: 1.03 Application: 1.06 Image data: 1.06 Application: 1.66 Image data: 1.06 Application: 1.66 Image data: 1.06 Application: 1.66 Image data: 1.06 Application: 1.66 Image data: 1.03 Application: 1.66 Image data: 1.03 Application: 1.66 Image data: 1.06 Application: 1.34 WV-SP306H Image data: 1.06 Application: 30 WV-SP509 Image data: 2.21 WV-SW152 WV-SW155 WV-SW316 WV-SW352 D5118 IXE20DN-AAXVUU2 PELCO IXE10DN-ACDJV44 IX30DN-ACFZHB3 SAMSUNG (ONVIF compatibility) SANYO Application: 1.66 Image data: 1.05 Application: 1.66 Image data: 1.05 Application: 1.66 Image data: 2.0.3 Application: 1.66 Image data: 1.04 1.8.2-201203272.9310-A1.7852 1.8.2-201203272.9081-A1.7852 1.8.2-201203272.9081-A1.7852 1.8.2-201203272.9080-A1.7852 5000P 3.10_130416 1280×1024 √ √ SNB-3000P V1.41_110709 704×576 × √ SNB-5000P V2.00_110727 1280×1024 √ √ SNB-7000P V1.10_110819 2048×1536 × √ SND-5080 3.10_130416 1280×1024 √ √ SNP-5200H V1.04_110825 1280×1024 √ √ SNZ-5200 V1.04_110825 1280×1024 √ √ VCC-HD2300P 2.03-02 (110318-00) 1920×1080 × × 173 User Manual of Network Video Recorder IP Camera Max. Manufacturer Model Version Sub-stream Audio Resolution or Protocol SONY Vivotek VCC-HD2500P 2.02-02 (110208-00) 1920×1080 × √ VCC-HD4600P 2.03-02 (110315-00) 1920×1080 × √ VCC-HD5400 2.03-06 (110315-00) 1920×1080 × √ SNC-CH220 1.50.00 1920×1080 × × SNCDH220T (ONVIF compatibility) 1.50.00 2048×1536 × × SNC-DH260 1.23.00 1920×1080 × × SNC-EP580 1.53.00 1920×1080 √ √ SNC-ER580 1.42.00 1280×720 × √ SNC-RH124 1.73.00 1280×720 √ √ IP7121 0202a 720×576 × √ IP7133 0203a 640×480 × × FD8134 (ONVIF compatibility) 0107a 1280×800 × × × √(Vivotek IP8161 (ONVIF compatibility) 0104a 1600×1200 Protocol) ZAVIO IP8331 (ONVIF compatibility) 0102a 640×480 × × IP8332 (ONVIF compatibility) 0105b 1280×800 × × VS8102 0200S 704×576 × √ D5110 MG.1.6.03P8 1280×1024 √ × F3106 M2.1.6.03P8 1280×1024 √ √ F3110 M2.1.6.01 1280×720 √ √ F3206 MG.1.6.02c045 1920×1080 √ √ F531E LM.1.6.18P10 640×480 √ √ 174 ">

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Key features
- Connectable to network cameras
- Connectable to the smart IP cameras
- Support HDMI output
- Two kinds of HDD capacity are provided
- Remote parameters setup
- Remote system restart and shutdown
- Alarm and exception information can be sent to the remote host
Frequently asked questions
The NVR supports connecting up to 8 network cameras.
The NVR supports manual, continuous, alarm, motion, motion | alarm, motion & alarm, and VCA recording modes.
The NVR supports remote access via HiDDNS and Cloud P2P. You can also access the NVR remotely via RTSP and ONVIF.