TCGG MODELS (CURVED GLASS DELI CASE)

TCGG MODELS (CURVED GLASS DELI CASE)
TRUE FOOD SERVICE EQUIPMENT, INC.
2001 East Terra Lane • O’Fallon, Missouri 63366-4434
(636) 240-2400 • FAX (636) 272-2408 • INT’L FAX (636) 272-7546 • (800) 325-6152
Parts Department (800) 424-TRUE • Parts Department FAX# (636) 272-9471
INSTALLATI O N M ANU AL F O R TC G G M O D E LS
( CURVED G LAS S D E LI C AS E )
TABLE OF CONTENTS
Safety Information
Safety Precautions ––––––––––––––––––––––––––
Proper Disposal–––––––––––––––––––––––––––––
Connecting Electricity ––––––––––––––––––––––––
Adapter Plugs ––––––––––––––––––––––––––––––
TCGG-48-S
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2
4
4
Installation / Operation Instructions
Ownership –––––––––––––––––––––––––––––––– 4
Required Tools ––––––––––––––––––––––––––––– 4
Uncrating ––––––––––––––––––––––––––––––––– 4
Location ––––––––––––––––––––––––––––––––––– 5
Leveling Cabinet –––––––––––––––––––––––––––– 5
Defrost Timer Instructions (Grasslin Timer)––––––––– 6
Conductors and Circuits–––––––––––––––––––––––– 7
Electrical Instructions & Start-up ––––––––––––––––– 8
Sealing the Cabinet to the floor––––––––––––––––– 9
Shelving Installation & Operation –––––––––––––– 9-10
Maintenance, Care & Cleaning
Temperature Control Adjustment ––––––––––––––– 11
Cleaning Condenser Coil ––––––––––––––––––– 12-13
Stainless Steel Equipment Care & Cleaning–––––– 14-15
Light Bulb Replacement–––––––––––––––––––––– 15
Warranty (U.S.A. & CANADA ONLY!)––––––––––––––– 16
TCGG-72-S
CONGRATULATIONS!
You have just purchased the finest commercial
refrigeration available. You can expect many years
of trouble-free operation.
T CG G MODELS
( C U RV E D GLASS DELI C ASE )
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#912627
True Food Service Equipment, Inc.
SAFETY INFORMATION
How to Maintain Your
Unit
to Receive the Most Efficient and
Successful Operation
You have selected one of the finest commercial refrigeration units made. It is manufactured
under strict quality controls with only the best quality materials available. Your TRUE cooler,
when properly maintained, will give you many years of trouble-free service.
WARNING!
Use this appliance for its intended purpose as described in this Owner Manual.
SAFETY PRECAUTIONS
When using electrical appliances, basic safety precautions should be followed, including the following:
• This refrigerator must be properly installed
and located in accordance with the Installation
Instructions before it is used.
• Do not allow children to climb, stand or hang on the
shelves in the refrigerator. They could damage the
refrigerator and seriously injure themselves.
• Do not touch the cold surfaces in the refrigerated
compartment when hands are damp or wet. Skin
may stick to these extremely cold surfaces.
• Do not store or use gasoline or other flammable
vapors and liquids in the vicinity of this or any other
appliance.
• Keep fingers out of the “pinch point” areas;
clearances between the doors and cabinet are
necessarily small; be careful closing doors when
children are in the area.
1
NOTE
We strongly recommend that any servicing be performed by
a qualified individual.
• Unplug the refrigerator before cleaning and making repairs.
• Setting temperature controls to the 0 position does
not remove power to the light circuit or evaporator
fans.
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True Food Service Equipment, Inc.
SAFETY INFORMATION
DANGER!
RISK OF CHILD ENTRAPMENT
PROPER DISPOSAL OF THE REFRIGERATOR
Child entrapment and suffocation are not problems
of the past. Junked or abandoned display cases are still
dangerous… even if they will sit for “just a few days.” If
you are getting rid of your old display case, please follow
the instructions below to help prevent accidents.
Before You Throw Away Your Old Refrigerator or
Freezer:
• Take off the doors.
• Leave the shelves in place so that children may not
easily climb inside.
Refrigerant Disposal
Your old refrigerator may have a cooling system
that uses “Ozone Depleting ” chemicals. If you are
throwing away your old refrigerator, make sure the
refrigerant is removed for proper disposal by a
qualified service technician. If you intentionally
release any refrigerants you can be subject to
fines and imprisonment under provisions of the
environmental regulations.
USE OF EXTENSION CORDS
.NEVER USE AN EXTENSION CORD! TRUE will not warranty any display case that has been connected to an extension cord.
REPLACEMENT PARTS
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Component parts shall be replaced with like components.
Servicing shall be done by authorized service personnel, to minimize the risk of possible ignition due to incorrect parts or improper service.
Lamps must be replaced by indentical lamps only.
If the supply cord is damaged, it must be replaced by a special cord or assembly available from the manufacturer or its service agent.
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True Food Service Equipment, Inc.
SAFETY INFORMATION
WARNING!
HOW TO CONNECT ELECTRICITY
Do not, under any circumstances, cut or remove the ground prong from the power cord.
For personal safety, this appliance must be properly grounded.
The power cord of this appliance is equipped with a
grounding plug which mates with a standard grounding
wall outlet to minimize the possibility of electric shock
hazard from this appliance.
Repair or replace immediately all power cords that have
become frayed or otherwise damaged. Do not use a cord
that shows cracks or abrasion damage along its length or
at either end.
Have the wall outlet and circuit checked by a qualified
electrician to make sure the outlet is properly grounded.
When removing the freezer away from the wall, be
careful not to roll over or damage the power cord.
If the outlet is a standard 2-prong outlet, it is your
personal responsibility and obligation to have it replaced
with the properly grounded wall outlet.
The unit should always be plugged into it’s own
individual electrical circuit, which has a voltage rating
that matches the rating plate.
This provides the best performance and also prevents
overloading building wiring circuits which could cause a
fire hazard from overheated wires.
Never unplug your freezer by pulling on the power cord.
Always grip plug firmly and pull straight out from the
outlet.
USE OF ADAPTER PLUGS
NEMA plug configurations
NEVER USE AN ADAPTER PLUG! Because of potential safety hazards under certain conditions,
we strongly recommend against the use of an adapter plug.
NEMA plug configurations
The incoming power source to the cabinet including any
adapters used must have the adequate power available
and must be properly grounded. Only adapters listed
with UL should be used.
NEMA plugs
TRUE uses these types of plugs.
If you do not have the right outlet
have a certified115/60/1
electrician install
NEMA-5-15R
the correct power source.
115/208-230/1
115/60/1
NEMA-14-20R
NEMA-5-15R
115/60/1
115/208-230/1
NEMA-5-20R
NEMA-14-20R
208-230/60/1
115/60/1
NEMA-6-15R
NEMA-5-20R
208-230/60/1
NEMA-6-15R
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True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
INSTALLATION / OPERATION INSTRUCTIONS
OWNERSHIP
To ensure that your unit works properly from the first
day, it must be installed properly. We highly recommend
a trained mechanic and electrician install your TRUE
equipment. The cost of a professional installation is
money well spent.
Before you start to install your TRUE unit, carefully
inspect it for freight damage. If damage is discovered,
immediately file a claim with the delivery freight carrier.
TRUE is not responsible for damage incurred during
shipment.
REQUIRED TOOLS
• Adjustable Wrench
• Phillips Head Screwdriver
• Level
UNCRATING
The following procedure is recommended for uncrating
the unit:
A. Remove the outer packaging, (cardboard and bubbles
or styrofoam corners and clear plastic). Inspect for
concealed damage. Again, immediately file a claim
with the freight carrier if there is damage.
1
4
2
B. Move your unit as close to the final location as
possible before removing the wooden skid.
NOTE
Keys for coolers with door locks are located in warranty
packets.
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True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
LOCATING
A. Remove packing material behind cabinet as a
cushion. Carefully lay the unit on its back to remove
skid.
When lifting unit remember to leave the
cabinet upright for 24 hours before
plugging into power source.
B. Remove skid by unscrewing all base rail anchor
brackets. Place skid to the side.
C. Carefully lift cabinet upright.
D. Applicance tested according to the climate classes 5
and 7 for temperature and relative humidity.
Removing skid from
bottom of cabinet.
LEVELING
A. For proper performance of refrigerated cabinet an
ambient temperature no greater than 75˚F (24˚C)
with a relative humidity of 55% is required.
B. Proper leveling of your TRUE deli case is critical to
operating success. Effective condensate removal and
door operation will be effected by leveling.
C. The deli case should be leveled front to back and
side to side with a level (see figure 1). Place the level
in the interior floor of the unit in the four positions
illustrated. (See figure 2).
D. If the cabinet is not level adjust leg levelers by first
relieving weight to leveler and adjusting by either
hand or wrench. Repeat with all leg levelers until
cabinet is level in all directions.
E. Ensure that the drain hose or hoses are positioned in
the condensate pan. (See Figure 1).
F. Free plug and cord from inside the lower rear louver
of the cooler (do not plug in). (See figure 1).
G. The deli case should be placed close enough to the
electrical supply so that extension cords are never
used.
WARNING
Cabinet warranties are void if OEM power cord is tampered
with. TRUE will not warranty any units that are connected to
an extension cord.
Condensate pan
drain hoses
Plug and cord
Figure 1
REMOTE UNITS (This section applies to remotes only!)
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Remote cabinets must be ordered as remote. We do not recommend converting from a standard self contained to remote system.
All remote cabinets must be hard wired.
No castors available.
All remote cabinets come standard using 404A refrigerant.
All remote units come standard with expansion valve, liquid line solenoid, heated condensate pan, and defrost timer when applicable.
•
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Contact TRUE Technical Service for BTU requirements.
No wiring necessary between cabinet and condensing unit.
All remote condensing units purchased from TRUE are 208/230 volts single phase.
Cabinet warranties are void if OEM power cord is tampered
with. TRUE will not warranty any units that are connected to
an extension cord.
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True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
DEFROST TIME CLOCK OPERATION
(GRASSLIN TIMER)
RECOMMENDED DEFROST SETTINGS:
TRUE Manufacturing has factory set your
defrost time clock to a recommended time
and duration defrost scenario. All units
will require routine defrosts. Your TRUE
equipment has been designed for three
defrost periods (6:00 a.m., 2:00 p.m. and
10:00 p.m.). If you decide to deviate from
these defrost time settings please follow the
procedures for adjustment below.
NOTE
Defrost timer will need to be set at current
time of day before plugging unit into power
supply.
REQUIRED TOOLS:
• Phillips Screwdriver
• 1/4" Nut Driver or Socket
Locating The Defrost Timer:
Defrost timer is located in the lower right
corner behind the louvered grill (inside
galvanized electrical box).
Take off louvered grill assembly by
removing four (4) corner screws.
Adjusting The Defrost Timer:
(time initiated, time or temperature
terminated)
Your TRUE equipment contains a defrost
system that is temperature terminated,
however the time clock has been designed
with a time termination back-up so that
the defrost period will not exceed thirty
minutes. While TRUE requires a minimum
3 defrost periods not to exceed 60 minutes
the procedure on this page should be
followed to customize your specific needs.
NOTICE
If timer is not set for a minimum of 3
defrost per day for 60 minutes each, the coil
may develop excessive frost. This may lead
to system failure and product loss, which is
not covered under warranty.
STEP 1
The white tabs located on the outmost area
of the time clock have been factory set for
(6:00 a.m., 2:00 p.m., and 10:00 p.m.).
Each tab represents 15 minutes of defrost
time. Notice that at each defrost time four
white tabs are set for 15 minutes each for a
total of 60 minutes of defrost.
STEP 2
In order to program the time to begin the
defrost cycle, flip the white tabs out to set
the defrost time. To eliminate a defrost time
flip the white tabs back toward the center of
the Defrost Timer.
STEP 3
TRUE recommends a 60 minute defrost
cycle three times per day.
The following procedure may be followed
to customize your needs.
High usage, high temperature, and high
humidity may require 4 defrost settings
per day.
WARNING
Always follow the manufacturer’s
recommended settings when programming
the amount and duration of the defrost cycles.
Setting the timer:
(UNPLUG UNIT FROM
POWER SUPPLY!)
DO NOT SET THE TIME BY ROTATING THE
“OUTER” DIAL.
Turn the minute hand clockwise until the
time of day on the outer dial is aligned with
the triangle marker on the inner dial (two
o’clock position).
Defrost Timer Box Image 1
Outer most dial. White tabs
represent 15 minutes of
defrost time.
Time of day.
Inner most dial.
Defrost Timer Image 2
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True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
TEMPERATURE CONTROL ADJUSTMENT FOR
HIGH ALTITUDE ONLY!
TERMS:
• Cut-out - Temperature sensed by
the controller that shuts the compressor off.
• Cut-in - Temperature sensed by the
controller that turns the compressor
on.
TOOLS REQUIRED:
• Phillips head screwdriver
• 5/64" or 2 mm Allen Key
• T-7 Torx Key
STEP 1
Unplug or disconnect power to the
cabinet.
STEP 2
Remove the screws that secure the
temperature control to the inset box
lower left side of the cabinet (when
facing the front of the cabinet).
STEP 4
For high elevation installations, it
may be necessary to “warm-up” the
set points. To make the adjustment,
insert the appropriate tool in each
adjustment screw and turn 1/4 of a
revolution clockwise (to the right).
This procedure will adjust both the
cut-in and cut-out about 2°F warmer.
STEP 5
Make sure to reconnect the pink wire
to the proper spade terminal when
reinstalling.
DANFOSS TEMPERATURE CONTROL (High Altitude Only!)
Cut-out Adjustment Screw
Allen (5/64" or 2 mm) (clockwise for warmer)
STEP 3
Pull out gently from cabinet.
NOTE
Mechanical temperature controllers
are affected when functioning at high
altitude. The Cut-in and cut-out temperatures will be colder than when the
controller functions closer to sea level.
Cut-in Adjustment Screw
Torx (T-7)
(clockwise for warmer)
Compressor
Connection (pink)
Compressor Connection
(pink)
(double terminal)
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True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
CONDUCTORS AND CIRCUITS
Wire Gauge for 2% Voltage Drop in Supply Circuits.
115 VoltDistance In Feet To Center of Load
Amps 2030405060708090100120
140160
2
3
4
5
6
1414141414 141414 14141414
1414141414 141414 14141412
1414141414 141414 14121212
1414141414 141412 12121010
1414141414 141212 12101010
7
8
9
10
12
1414141414 121212 101010 8
1414141412 121210 1010 8 8
1414141212 121010 10 8 8 8
1414141212 101010 10 8 8 8
1414121210 1010 8 8 8 8 6
14
16
18
20
25
1414121010 10 8 8 8 6 6 6
1412121010 8 8 8 8 6 6 6
14
1210108 888 8885
14
1210108 886 6655
12
101088 666 6544
30
35
40
45
50
12
10886 666 5443
10
10866 655 4432
108866 554 4322
108666 544 3321
108665 443 3211
Wire Gauge for 2% Voltage Drop in Supply Circuits.
230 VoltDistance In Feet To Center of Load
Amps2030405060708090100120140
160
8
5
6
7
8
9
14 1414 1414141414 14141414
14 1414 1414141414 14141412
14 1414 1414141414 14141212
14 1414 1414141414 14121212
14 1414 1414141414 12121210
10
12
14
16
18
14 1414 1414141412 12121010
14 1414 1414141212 12101010
14 1414 1414121212 101010 8
14 1414 1412121210 1010 8 8
14 1414 1212121010 10 8 8 8
20
25
30
35
40
14 1414 1210101010 10 8 8 8
14 1412 1210101010 8 8 6 6
14 1212 101010 8 8 8 6 6 6
1412
101010888 8665
1412
10108886 6655
50
60
70
80
90
100
1210
1086666 6544
12108 66666 5443
10108 66655 4422
1088 66554 4322
1086 65544 3311
1086 6 5 4 43 3 2 11
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True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
ELECTRICAL INSTRUCTIONS
A. Before your new unit is connected to a power supply,
check the incoming voltage with a voltmeter. If
anything less than 100% of the rated voltage for
operation is noted, correct immediately.
B. All units are equipped with a service cord, and must
be powered at proper operating voltage at all times.
Refer to cabinet data plate for this voltage.
TRUE requires that a sole use circuit be dedicated for the
unit. Failure to do so voids warranty.
WARNING
Compressor warranties are void if compressor burns out
due to low voltage.
NOTE
To reference wiring diagram - Remove front louvered grill,
wiring diagram is positioned on the inside cabinet wall.
Curved Glass Deli Cases
Deli cases are equipped with a service receptacle
(found on the upper left cabinet backside),
No electrical load greater that 4.0 amps should be
connected to it. If the electrical load is greater that
4.0 amps, it should be wired separately or a larger
lead cord should be wired in place of the provided
lead cord. Use a cord with a 20 amp male plug
(NEMA-5-20P).
WARNING
Power supply cord ground should not be removed!
WARNING
Do not use electrical appliances inside the food storage
compartments of the appliances unless they are of the
type recommended by the manufacturer.
STARTUP
A. The compressor is ready to operate. Plug in the unit.
B. Check the temperature control setting in the upper
left of the cabinet backside. The setting should be
at #5 to maintain an approximate 38˚F (3.3˚C). Set
defrost time clock to the correct time of day.
NOTE
Excessive tampering with the control is not recommended
as this can lead to service difficulties. Should it ever
become necessary to order a replacement temperature
control, be sure it is ordered from a dealer or recommended
parts stocking service company.
C. Verify that the cabinet lights are working. Deli cases
are shipped with light switches in the “on” position.
The toggle switch is located upper left corner at the
rear.
NOTE
If the deli case is disconnected or shut off, wait five minutes
before starting again.
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RECOMMENDATION
Before loading product we recommend you run your TRUE
unit empty for two to three days. This allows you to be sure
electrical wiring and installation are correct and no shipping
damage has occurred. Remember, our factory warranty
does not cover product loss!
REPLACEMENT PARTS
TRUE maintains a record of the cabinet serial number for
your unit. If at any time during the life of your display case,
a part is needed, you may obtain this part by furnishing
the model number and serial number to the company from
whom you purchased the cabinet. Call Toll-Free: (800)-424TRUE (Direct to Parts Department). (800)-325-6152 (U.S.A.
& Canada only) or call: (636)-240-2400.
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True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
SEALING CABINET TO FLOOR
Optional
A. It may be necessary to seal the deli case to the floor
for local sanitary codes or if the customer so desires.
TRUE recommends either of the following methods.
B. Using a vinyl cover base trim as produced by
Armstrong, Johnson, or Kentile (available at floor
covering suppliers) or
C. Using mastics available at hardware stores.
D. When applying the cove base trim, thoroughly clean
both the cabinet and floor of dirt and grease. Apply
a recommended contact cement to the cove base
trim. After cove base trim has dried, fill in cracks and
joints with a caulking material.
E. When applying a mastic, draw an outline of the
cabinet on the floor. Raise and block the front side of
the cabinet. Apply a bead of mastic to the floor 1/2”
inside the outline drawn. Lower the cabinet. Raise
and block the rear side of the cabinet. Apply the bead
of mastic, lower the cabinet.
SHELVING INSTALLATION / OPERATION
STAINLESS STEEL
SHELF INSTALLATION
NOTE
Shelf installation requires temporary
removal of rear slide doors.
Step 1
A. Lift each door up and out of
track (do not disconnect
elastic tubing). Stretch elastic
surgical tubing and set doors
on each side of unit.
B. Locate two shelf supports
wrapped in micro foam and
install teeth end into stainless
pilasters located on interior
walls. Adjust to desired height
matching right and left pairs.
(See Figure 1 &2).
Step 2
A. Locate the stainless steel shelf
and install with product stop
towards the front of the
cabinet. Side flaps should
overlap shelf support, be sure
to fit shelf support tip into
front slot of shelf.
(See Figure 3-5).
B. Plug shelf light into
receptacle. (See Figure 4).
NOTE
Lights will not operate if they are not
plugged in.
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Figure 1
Figure 2
Figure 3
Figure 4
Figure 5
Figure 6
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True Food Service Equipment, Inc.
INSTALLATION / OPERATION INSTRUCTIONS
SHELVING INSTALLATION / OPERATION
INSTALLING BAKERY CASE
SHELVES
Step 1
A. Lift each door up and out of track
(do not disconnect elastic tubing).
Stretch elastic surgical tubing and
set doors on each side of unit.
B. Remove brackets, lights, shelves, etc.
from cabinet interior.
C. Locate shelf supports wrapped in
micro foam and install teeth end
into stainless pilasters located on
interior walls. Adjust to desired
height matching right and left pairs.
See Figure 1 & 2.
D. Locate three horizontal lights
wrapped in micro foam and install
(light side down). Electrical cords
should be on the right to plug into
side receptacle. Hang end hooks of
light assembly on two shelf supports
(left and right) slide assembly
forward until it seats in front notch
of shelf support. Then the stainless
steel shelf can be installed on the
shelf supports.
See figures 3.
Figure 1.
Figure 4.
Figure 2.
Wire Shelf Support Brackets:
E. Install rear brackets by sliding
end hooks over rear notch of shelf
support.
See figures 4.
F. Locate wire shelves, install top shelf
first. With the front lip (tray stop)
up and towards cabinet front, place
on top of front light assembly and
snap wire shelf into (2) clips on top
of rear bracket. See figures 5.
Figure 5.
Figure 3.
G. Plug top light assembly into top
receptacle of cabinet interior.
See figures 5.
H. Repeat procedures for remaining
two wire shelves. See figures 6.
I. Replace doors in track.
NOTE
Lights will not operate if they are not
plugged in or plug cover is not plugged in.
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Figure 6.
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True Food Service Equipment, Inc.
MAINTENANCE, CARE & CLEANING
CLEANING THE CONDENSER COIL
TOOLS REQUIRED:
• Phillips Screwdriver
• 5/64" Stiff Bristle Brush
• Adjustable Wrench
• Vacuum Cleaner
STEP 6
After brushing condenser coil vacuum
dirt from coil, and interior floor.
STEP 1
Unplug or disconnect power to the cabinet.
STEP 2
Take off rear lower grill assembly
by removing two (2) bottom screws.
If necessary, loosen screws holding
the top pivot pins. Swing grill up
and remove frame hooks from pivot
pins at top of louver.
STEP 7
Replace cardboard cover. Carefully slide compressor assembly
back into position and replace bolts.
STEP 8
Reinstall louver assembly onto unit,
tighten all screws.
STEP 9
Connect unit to power and check to
see if condensing unit is running.
STEP 3
Remove bolts anchoring compressor
assembly to frame rails and carefully
slide out (tube connections are flexible).
STEP 4
Clean off accumulated dirt from
condensing coil with a stiff bristle brush.
STEP 5
Lift cardboard cover above fan at
plastic plugs and carefully clean
condenser coil and fan blades.
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True Food Service Equipment, Inc.
MAINTENANCE, CARE & CLEANING
IMPORTANT WARRANTY INFORMATION
Condensers accumulate dirt and require cleaning every 30 days. Dirty condensers result in compressor failure, product loss, and lost sales... which are not covered by warranty.
If you keep the Condenser clean you will minimize your service expense and lower your electrical costs. The
Condenser requires scheduled cleaning every thirty days or as needed.
Air is pulled through the Condenser continuously, along with dust, lint, grease, etc.
A dirty Condenser can result in NON-WARRANTEED part & Compressor Failures, Product Loss, and Lost Sales.
Proper cleaning involves removing dust from the Condenser. By using a soft brush, or vacuuming the Condenser
with a shop vac, or using CO2, nitrogen, or pressurized air.
If you cannot remove the dirt adequately, please call your refrigeration service company.
The Condenser looks like a group of vertical fins. You need to be able to see through the condenser for the unit to
function at maximum capacity. Do not place filter material in front of condensing coil. This material blocks air-flow
to the coil similar to having a dirty coil.
THE CLEANING OF THE CONDENSER IS NOT
COVERED BY THE WARRANTY!
HOW TO CLEAN THE CONDENSER:
Airflow
Conden
sing Un
it
1. Disconnect the electrical power to the unit.
Condenser
2. Remove the louvered grill.
3. Vacuum or brush the dirt, lint, or debris from the finned condenser coil.
4. If you have a significant dirt build up you can blow out the condenser with compressed air.
(CAUTION MUST BE USED to avoid eye injury. Eye protection is recommended.)
5. When finished be sure to replace the louvered grill. The grill protects the condenser.
6. Reconnect the electrical power to the unit.
If you have any questions, please call TRUE Manufacturing at 636-240-2400 or 800-325-6152 and ask for the
Service Department. Service Department Availability Monday-Friday 7:30 a.m. to 6:00 p.m.
and Saturday 8:00 a.m. to 12:00 p.m. CST.
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True Food Service Equipment, Inc.
MAINTENANCE, CARE & CLEANING
STAINLESS STEEL EQUIPMENT CARE AND CLEANING
CAUTION: Do not use any steel wool, abrasive or chlorine based products to clean stainless steel surfaces.
• Stainless Steel Opponents
There are three basic things which can break down your stainless steel’s passivity layer and allow corrosion to rear its ugly head.
1. Scratches from wire brushes, scrapers, and steel pads are just a few examples of items that can be abrasive to stainless
steel’s surface.
2. Deposits left on your stainless steel can leave spots. You may have hard or soft water depending on what part of the
country you live in. Hard water can leave spots. Hard water that is heated can leave deposits if left to sit too long. These deposits can cause the passive layer to break down and rust your stainless steel. All deposits left from food prep or service should be removed as soon as possible.
3. Chlorides are present in table salt, food, and water. Household and industrial cleaners are the worst type of chlorides to use.
8 steps that can help prevent rust on stainless steel:
1. Using the correct cleaning tools
Use non-abrasive tools when cleaning your stainless steel products. The stainless steel’s passive layer will not be harmed by soft cloths and plastic scouring pads. Step 2 tells you how to find the polishing marks.
2. Cleaning along the polish lines
Polishing lines or “grain” are visible on some stainless steels. Always scrub parallel to visible lines on some stainless steels.
Use a plastic scouring pad or soft cloth when you cannot see the grain.
3. Use alkaline, alkaline chlorinated or non-chloride containing cleaners
While many traditional cleaners are loaded with chlorides, the industry is providing an ever increasing choice of nonchloride cleaners. If you are not sure of your cleaner’s chloride content contact your cleaner supplier. If they tell you that
your present cleaner contains chlorides, ask if they have an alternative. Avoid cleaners containing quaternary salts as they
can attack stainless steel, causing pitting and rusting.
4. Water Treatment
To reduce deposits, soften the hard water when possible. Installation of certain filters can remove corrosive and distasteful
elements. Salts in a properly maintained water softener can be to your advantage. Contact a treatment specialist if you are
not sure of the proper water treatment.
5. Maintaining the cleanliness of your food equipment
Use cleaners at recommended strength (alkaline, alkaline chlorinated or non-chloride). Avoid build-up of hard stains by
cleaning frequently. When boiling water with your stainless steel equipment, the single most likely cause of damage is
chlorides in the water. Heating any cleaners containing chlorides will have the same damaging effects.
6. Rinse
When using chlorinated cleaners you must rinse and wipe dry immediately. It is better to wipe standing cleaning agents
and water as soon as possible. Allow the stainless steel equipment to air dry. Oxygen helps maintain the passivity film on
stainless steel.
7. Hydrochloric acid (muriatic acid) should never be used on stainless steel
8. Regularly restore/passivate stainless steel
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True Food Service Equipment, Inc.
MAINTENANCE, CARE & CLEANING
STAINLESS STEEL EQUIPMENT CARE AND CLEANING
Recommended cleaners for certain situations / environments of stainless steel
A) Soap, ammonia and detergent medallion applied with a cloth or sponge can be used for routine cleaning.
B) Arcal 20, Lac-O-Nu Ecoshine applied provides barrier film for fingerprints and smears.
C) Cameo, Talc, Zud First Impression is applied by rubbing in the direction of the polished lines for stubborn stains and discoloring.
D) Easy-off and De-Grease It oven aid are excellent for removals on all finishes for grease-fatty acids, blood and burnt-on foods.
E) Any good commercial detergent can be applied with a sponge or cloth to remove grease and oil.
F) Benefit, Super Sheen, Sheila Shine are good for restoration / passivation.
NOTE
The use of stainless steel cleaners or other such solvents is not
recommended on plastic parts. Warm soap and water will suffice.
LIGHT BULB REPLACEMENT
WARNING
Disconnect power to cabinet before replacing light bulbs.
Light Bulb Replacement:
• Be careful when removing the light bulb. Please be aware of your local ordinances in disposing old florescent bulbs. These
bulbs should be disposed in a safe and correct manner.
Front of cabinet
Evaporator
Coil
Shelving light
bulb
Light bulb
Inside the cabinet and toward the ceiling in front of
the evaporator coil you will find a florescent blub.
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There are light bulbs located under the cabinet shelving.
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TRUE REFRIGERATION®
MADE IN
U.S.A.
SINCE 1945
WARRANTY INFORMATION (U.S.A & CANADA ONLY!)
THIS WARRANTY ONLY APPLIES TO UNITS SHIPPED FROM TRUE’S MANUFACTURING FACILITIES AFTER JANUARY 1, 2013.
PRODUCT MUST BE PURCHASED IN THE COUNTRY WHERE SERVICE IS REQUESTED.
THREE YEAR PARTS & LABOR WARRANTY
TRUE warrants to the original purchaser of every new TRUE refrigerated unit, the cabinet and all parts thereof, to be free from defects in
material or workmanship, under normal and proper use and maintenance service as specified by TRUE and upon proper installation and start-up in
accordance with the instruction packet supplied with each TRUE unit. TRUE’s obligation under this warranty is limited to a period of three (3) years
from the date of original installation or 39 months after shipment date from TRUE, whichever occurs first.
Any part covered under this warranty that are determined by TRUE to have been defective within three (3) years of original installation or
thirty-nine (39) months after shipment date from manufacturer, whichever occurs first, is limited to the repair or replacement, including labor charges,
of defective parts or assemblies. The labor warranty shall include standard straight time labor charges only and reasonable travel time, as determined
by TRUE.
Warranty does not cover standard wear parts which include door gaskets, incandescent bulbs or fluorescent bulbs. Warranty also does
not cover issues caused by improper installation or lack of basic preventative maintenance which includes regular cleaning of condenser coils.
ADDITIONAL TWO YEAR COMPRESSOR WARRANTY
In addition to the Three (3) year warranty stated above, TRUE warrants its hermetically and semi-hermetically sealed compressor to be free
from defects in both material and workmanship under normal and proper use and maintenance service for a period of two (2) additional years from the
date of original installation but not to exceed five (5) years and three (3) months after shipment from the manufacturer.
Compressors determined by TRUE to have been defective within this extended time period will, at TRUE’s option, be either repaired or
replaced with a compressor or compressor parts of similar design and capacity.
The two (2) year extended compressor warranty applies only to hermetically and semi-hermetically sealed parts of the compressor and
does not apply to any other parts or components, including, but not limited to: cabinet, paint finish, temperature control, refrigerant, metering device,
driers, motor starting equipment, fan assembly or any other electrical component, etcetera.
404A/134A COMPRESSOR WARRANTY
The two year compressor warranty detailed above will be voided if the following procedure is not carefully adhered to:
1. This system contains R404A or R134A refrigerant and polyol ester lubricant. The polyol ester lubricant has rapid moisture absorbing
qualities. If long exposure to the ambient conditions occur, the lubricant must be removed and replaced with new. For oil amounts and specifications
please call TRUE technical service department (800-325-6152). Failure to comply with recommended lubricant specification will void the compressor
warranty.
2. Drier replacement is very important and must be changed when a system is opened for servicing. A drier using XH-7 desiccant or an
exact replacement solid core drier must be used. The new drier must also be the same capacity as the drier being replaced.
3. Micron level vacuums must be achieved to insure low moisture levels in the system. 500 microns or lower must be obtained.
WARRANTY CLAIMS
All claims for labor or parts must be made directly through TRUE. All claims should include: model number of the unit, the serial number of
the cabinet, proof of purchase, date of installation, and all pertinent information supporting the existence of the alleged defect.
In case of warranty compressor, the compressor model tag must be returned to TRUE along with above listed information.
Any action or breach of these warranty provisions must be commenced within one (1) year after that cause of action has occurred.
WHAT IS NOT COVERED BY THIS WARRANTY
16
TRUE’s sole obligation under this warranty is limited to either repair or replacement of parts, subject to the additional limitations below. This
warranty neither assumes nor authorizes any person to assume obligations other than those expressly covered by this warranty.
NO CONSEQUENTIAL DAMAGES. TRUE IS NOT RESPONSIBLE FOR ECONOMIC LOSS; PROFIT LOSS; OR SPECIAL, INDIRECT, OR
CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, LOSSES OR DAMAGES ARISING FROM FOOD OR PRODUCT SPOILAGE CLAIMS
WHETHER OR NOT ON ACCOUNT OF REFRIGERATION FAILURE.
WARRANTY IS NOT TRANSFERABLE. This warranty is not assignable and applies only in favor of the original purchaser/user to whom
delivered. ANY SUCH ASSIGNMENT OR TRANSFER SHALL VOID THE WARRANTIES HEREIN MADE AND SHALL VOID ALL WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
IMPROPER USAGE. TRUE ASSUMES NO LIABILITY FOR PARTS OR LABOR COVERAGE FOR COMPONENT FAILURE OR OTHER DAMAGES
RESULTING FROM IMPROPER USAGE OR INSTALLATION OR FAILURE TO CLEAN AND/OR MAINTAIN PRODUCT AS SET FORTH IN THE WARRANTY
PACKET PROVIDED WITH THE UNIT.
RESIDENTIAL APPLICATIONS: TRUE assumes no liability for parts or labor coverage for component failure or other damages resulting from
installation in non-commercial or residential applications.
ALTERATION, NEGLECT, ABUSE, MISUSE, ACCIDENT, DAMAGE DURING TRANSIT OR INSTALLATION, FIRE, FLOOD, ACTS OF GOD. TRUE
is not responsible for the repair or replacement of any parts that TRUE determines have been subjected after the date of manufacture to alteration,
neglect, abuse, misuse, accident, damage during transit or installation, fire, flood, or act of God.
IMPROPER ELECTRICAL CONNECTIONS. TRUE IS NOT RESPONSIBLE FOR THE REPAIR OR REPLACEMENT OF FAILED OR DAMAGED
COMPONENTS RESULTING FROM INCORRECT SUPPLY VOLTAGE, THE USE OF EXTENSION CORDS, LOW VOLTAGE, OR UNSTABLE SUPPLY VOLTAGE.
NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE: THERE ARE NO OTHER WARRANTIES,
EXPRESSED, IMPLIED OR STATUTORY, EXCEPT THE THREE (3) YEAR PARTS & LABOR WARRANTY AND THE ADDITIONAL TWO (2) YEAR COMPRESSOR
WARRANTY AS DESCRIBED ABOVE. THESE WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, INCLUDING IMPLIED
WARRANTY AND MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE
DESCRIPTION ON THE FACE HEREOF.
OUTSIDE U.S/CANADA.: This warranty does not apply to, and TRUE is not responsible for, any warranty claims made on products sold or
used outside the United States or Canada.
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