ZiacSMS - Ziac Software

ZiacSMS - Ziac Software
Instructions for ZiacSMS
Instructions for ZiacSMS
CONTENTS
ZiacSMS
OVERVIEW ..................................................................................... 4
About ZiacSMS................................................................................. 5
Minimum Requirements for ZiacSMS application ........................ 6
Compatible Mobile Handsets .......................................................... 6
Features & Options
INSTALLATION STEPS ..................................................................... 7
Installation of Sony Ericsson PC Suite software.......................... 7
Installation of ZiacSMS Vodafone application ............................ 19
INSTRUCTIONS FOR UPGRADING TO LATEST VERSION .................. 23
Upgrading from CD ........................................................................ 23
Upgrading from Internet Using Live Update ............................... 24
Upgrading manually using individual file downloads................ 27
USING ZIACSMS VODAFONE....................................................... 28
Opening ZiacSMS Vodafone Application .................................... 28
INITIAL SETTINGS ........................................................................ 30
Steps to Check COM Port for the Mobile Device Connected .... 30
Ziac Softwares Pvt Ltd
Select the proper COM port .......................................................... 32
All rights reserved
Check the Modem Information ..................................................... 34
SETTING UP ACTIVATION ALERTS ................................................. 35
DIFFERENT OPTIONS OF ZIACSMS............................................... 36
To Send Common Messages ........................................................ 36
To Send Individual Messages ....................................................... 38
To Start Vodafone Activations...................................................... 40
SPECIAL OPTIONS ........................................................................ 41
Minimizing and Maximizing ZiacSMS Vodafone ......................... 41
Ziac Softwares Pvt Ltd
Instructions_ZiacSMS_Vodafone.doc
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Ziac Softwares Pvt Ltd
Instructions_ZiacSMS_Vodafone.doc
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Instructions for ZiacSMS
Instructions for ZiacSMS
Blocking Activations from Retailers ............................................ 42
Overview
Reactivating a particular number ................................................. 44
FORM OPTIONS ............................................................................ 45
CAF (Customer Activation Form) ................................................. 45
Sent Form Details........................................................................... 48
Form Resent Details ...................................................................... 49
Retailer Details ............................................................................... 50
ZiacSMS software is designed to send bulk SMS to customers / clients
using the mobile handset connected to the PC with a USB cable. The
software sends the message to the list of mobile numbers listed in an
excel file.
Special Feature of this application is to automate the process of
Vodafone Sim Activations done by the Vodafone Distributors
SALESMAN ................................................................................... 52
CUSTOMER CATEGORY ................................................................ 54
AUTO NOTIFICATION NUMBERS ................................................... 55
GENERATING REPORTS ................................................................ 56
SAMPLE REPORTS ........................................................................ 57
House Keeping Tasks.................................................................... 64
House Keeping Tasks.................................................................... 65
DO’S AND DON’TS OF ZIACSMS.................................................. 65
DO’s ................................................................................................. 65
Don’ts .............................................................................................. 66
TROUBLESHOOTING ..................................................................... 67
OUR OTHER PRODUCTS................................................................ 68
Ziac Softwares Pvt Ltd
Instructions_ZiacSMS_Vodafone.doc
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Ziac Softwares Pvt Ltd
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Instructions for ZiacSMS
Instructions for ZiacSMS
About ZiacSMS
Minimum Requirements for ZiacSMS application
Some of the salient features of ZiacSMS application are
•
•
Send same message to many people
Send different messages to each person
Send a single message to a single number
Operating System
Windows XP Professional SP2 (Service Pack 2)
MS Office - Excel
Mobile Software / Drivers
Branded Antivirus
Any mobile that is compatible with PC (Should
work as a GSM Modem) - Sony Ericsson
Handsets can be used
Note : Mobile Connecting to the PC as a USB
storage devices cannot be used
USB cable supplied by the mobile manufacturer
Sony Ericsson PC Suite or other Mobile software
Software
Automated Vodafone Prepaid SIM activations
o
o
o
Setup to do activations
No Manual Input required
Keeps track of retailers also
•
Generates sim
o Activation register and
o Activation summary instantly
•
Auto notification of activations
o
o
•
Computer System
Bulk SMS Application
o
o
o
Pentium IV 2.66 Ghz, 1 GB Ram, 80 GB HDD,
CD R/w, 2 USB Ports, UPS for battery power
backup
Mobile Hardware
USB Cable
Mobile Applications
Compatible Mobile Handsets
Notifies all the CSM’s and the owners with the DSM wise
activations for the day
Notifies all the DSM’s with the Retailer wise activations for
the day
Dashboard of current day’s activations
o
o
o
o
Manufacturer
Sony Ericsson
Requests Received
Waitlist
Activations Pending
Activations Done …… updated every minute
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Instructions_ZiacSMS_Vodafone.doc
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Model Name
K750i / W300i /
K510i / W810i
K310i / K320i
K550i / K810i
K530i / K610i
W200i
W580i
W350i
W700i
W760i
G502
Phone Memory
Ziac Softwares Pvt Ltd
Instructions_ZiacSMS_Vodafone.doc
15 mb
64 mb
16 mb
27 mb
12 mb
14 mb
34 mb
40 mb
32 mb
Page # 6
Instructions for ZiacSMS
Instructions for ZiacSMS
4. Click on install under PC Suite
Installation Steps
* * * Please do the installation in the same order as given in
this Instructions * * *
There are two parts in the installation process
1. Installation of the Mobile Driver
2. Installation of the ZiacSMS application
Before Installation of Mobile Driver / Software
1.
2.
3.
4.
5.
Charge the Mobile Handset Fully
Do not connect the USB cable to the PC
Boot up the system
Check / set the PC system date and time
Close all open applications
Installation of Sony Ericsson PC Suite software
1. Insert the Sony Ericsson PC Suite CD into the CD Rom Drive
2. The main screen is displayed.
3. Click on English
5. Click on “Next”
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Instructions for ZiacSMS
Instructions for ZiacSMS
8. Click on “Install”
6. Select “I Accept the terms in the license agreement” and click on
“Next”
7. Select “Complete” and Click on “Next”
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Instructions for ZiacSMS
Instructions for ZiacSMS
12. Click on OK
9. Click on “Launch Sony Ericsson PC Suite” and Click “Finish”
13. Click on “Next”
10. The PC Suite Application Screen is shown
11. Click on Close button
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Instructions for ZiacSMS
Instructions for ZiacSMS
17. Now Connect the Sony Ericsson Mobile to the PC using the USB
Cable. Always Connect the handset to the same USB port on
the system
14. Select USB and click on Next
18. On the Handset Select Phone Mode
15. Switch on The Mobile Phone.
16. Make sure the phone is fully charged
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Instructions for ZiacSMS
Instructions for ZiacSMS
20. The mobile phone will be detected by the PC and the above
screen will be shown
21. Click on Next
19. Click on “Next”
22. Click on Finish
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Instructions for ZiacSMS
Instructions for ZiacSMS
25. Click on OK
26. Click on Next in the Wizard Screen
27. Click on Finish to close the wizard
23. Click on “Yes” and Select “Everytime”
28. Close the PC Suite Screen
24. Click on OK
29. The PC Suite Software will be running in the system tray
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Instructions for ZiacSMS
Instructions for ZiacSMS
Installation of ZiacSMS Vodafone application
1.
2.
3.
4.
Insert the ZiacSMS Vodafone installation CD into the Drive
Locate the file ZiacSMS_Vodafone_Install.exe in the CD
Double click on the file ZiacSMS_Vodafone_Install.Exe
Click on Next
6. Enter the User Name and Organization Name and click on Next
5. Accept the License Agreement and click on Next
7. To change the default destination of installation click on “Change”
and select the folder, Else click on Next
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Instructions for ZiacSMS
Instructions for ZiacSMS
10. Click on Finish to complete the installation
8. Click on Install
9. The Installation will continue
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Instructions for ZiacSMS
Instructions for ZiacSMS
Instructions for Upgrading to Latest version
Upgrading from CD
•
•
•
•
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Boot up the System
Close all applications including ZiacSMS software
Insert the ZiacSMS CD into the cd drive
Browse to the CD
Double click on Patch.Exe file
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Upgrading from Internet Using Live Update
•
•
•
Boot up the System
Close all applications including ZiacSMS software
Double Click on My Computer
•
•
Double Click on C: Drive
•
Double Click on Program Files
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Instructions for ZiacSMS
•
Double Click on ZiacSMS Vodafone
•
Double Click on Live Update
Instructions for ZiacSMS
•
The latest version will be downloaded and the patch will be
updated automatically
Note: The patch will not work if the software is already running
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Instructions for ZiacSMS
Instructions for ZiacSMS
Upgrading manually using individual file downloads
Note: Use this option only if your live update does not work or the internet is
slow
•
•
•
•
Boot up the System
Close all applications including ZiacSMS software
Double click on Internet Explorer
Go to the address
http://www.ziacsoft.com/patch/ziacsms_vodafone/mainexe.zip and
press Enter
•
A download prompt will appear. Click on “Save” and save the file
on the desktop
Once the download completes. Extract the zip file mainexe.zip
and copy the contents to c:\program files\ziacsms_vodafone folder
Similarly download the other files using the address
o http://www.ziacsoft.com/patch/ziacsms_vodafone/docsfol
der.zip (extracted files to be copied to c:\program
files\ziacsms_vodafone\docs folder)
o http://www.ziacsoft.com/patch/ziacsms_vodafone/templat
efolder.zip (extracted files to be copied to c:\program
files\ziacsms_vodafone\template folder)
•
•
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Instructions_ZiacSMS_Vodafone.doc
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Using ZiacSMS Vodafone
Opening ZiacSMS Vodafone Application
1. Close all open applications including Microsoft Excel
2. Select Start – Program Files – ZiacSMS Vodafone application
3. Enter the License Key in the Box and Click on OK
4. The software will update the license key and shut down.
5. Open ZiacSMS Vodafone application again
6. Create password screen is shown
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Instructions for ZiacSMS
Instructions for ZiacSMS
7. Enter a password (case sensitive) and click on Create
8. The Main Screen of the Software is shown
Initial Settings
Steps to Check COM Port for the Mobile Device Connected
1. Click on Start -> Control Panel
9. Click on “Close” to close the application
10. Open ZiacSMS Vodafone application again
11. Enter Password Screen is shown
2. Double Click on Phone and Modem Options
12. Enter the Password Created Earlier and Click on Login
13. The Initial Screen of the application is shown.
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3. Click on Modems
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Instructions for ZiacSMS
Instructions for ZiacSMS
Select the proper COM port
•
To change the COM port for the mobile device connected click on
“?” button next to the COM port box
The list of available and valid com ports are shown in the drop
down
Select the port from the drop down.
•
Click on the Options Button
•
•
4. The com port associated with your mobile device is shown in the
list
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Instructions for ZiacSMS
Instructions for ZiacSMS
Check the Modem Information
•
Enter the Details
o Center No (Center number is your Sim Activation Server
no ex. 464, 564,111)
o Company Name
o Key no is the password used for activation
o Select The location in the next drop down box (BLR –
Bangalore, HYD – Hyderabad)
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•
Click on the Modem Info Button
•
If the Hand set is properly connected and the correct com port is
selected in the initial screen then the following screen will display
the modem information
•
Click on Close to close this screen
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Instructions for ZiacSMS
Instructions for ZiacSMS
Setting up activation alerts
•
Different Options of ZiacSMS
Click on summary
To Send Common Messages
1. Prepare an Excel file containing mobile numbers to whom the
common messages have to be sent. The format of the columns
are as follows
Column A
Mobile Numbers
Column B
Individual Messages. The
message in this column is sent
only when the message column in
ZiacSMS is empty.
Column C
Status of SMS sent. ZiacSMS
updates the status of the message
sent to the respective mobile
number
2. Type in the common message in the message column
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Instructions_ZiacSMS_Vodafone.doc
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Ziac Softwares Pvt Ltd
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Instructions for ZiacSMS
Instructions for ZiacSMS
To Send Individual Messages
1. Prepare an Excel file containing mobile numbers to whom the
common message to be sent. The columns format is as follows
Column A
Mobile Numbers
Column B
Type in individual Messages to
the respective mobile number.
When this message needs to be
sent, the message column in
ZiacSMS should be empty.
Column C
Status of SMS sent. ZiacSMS
updates the status of the
message sent to the respective
mobile number
3. Click on Browse button and select the excel file containing the
mobile numbers
A Sample of the excel file is available in the “template” folder
under the installation folder of ZiacSMS (usually it is c:\program
files\ziacsms\template)
4. Click on “send” button
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Instructions for ZiacSMS
Instructions for ZiacSMS
To Start Vodafone Activations
2. Open ZiacSMS, click on browse button to select the excel file
•
Initial Settings should be completed before the activations can
start
Activation SIM should be inserted into the handset connected to
the PC
Switch on the mobile phone
Close all open applications in the system
Connect the mobile phone to the system
Open ZiacSMS Vodafone
•
•
Vodafone Activations will start automatically
The activations count on the screen will start updating accordingly
•
•
•
•
•
3. Select the excel file containing the mobile numbers and individual
messages
4. Click on “Send” button
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Instructions for ZiacSMS
Instructions for ZiacSMS
Special Options
Blocking Activations from Retailers
•
Click on Options button in the main screen
Minimizing and Maximizing ZiacSMS Vodafone
•
Minimize the software while activation process is going on.
•
Right click on Ziac SMS Vodafone icon on Task Bar and select
Minimize Option.
•
To maximize the software right click on Ziac SMS Vodafone icon
on Task Bar and select Restore Option.
•
Click on Options button in the main screen
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Instructions for ZiacSMS
Instructions for ZiacSMS
•
From the drop down of DATA select forms and click on GO
•
Select Retailers and click on Load
•
Select the proper retailer in the above screen and click on cell
under the column Blocked to make it YES
Click on Save at the bottom to save the changes
Now the particular retailer is blocked and all the activation
requests from that retailer will be blocked.
•
•
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Reactivating a particular number
•
Click on Options button in the main screen
•
•
From the drop down of DATA select Requests and click on GO
It lists out all activation request data with the status.
•
Select the proper Mobile Number in the above screen and click on
cell under the column Sent to make it NO It will send the
Reactivation request.
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Instructions for ZiacSMS
Instructions for ZiacSMS
Form Options
CAF (Customer Activation Form)
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•
•
•
•
•
•
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From the Main Screen, Click on Options
From the drop down of DATA select CAFand click on GO
To enter the form received details, click on ADD
Enter the Vodafone No. and press enter
The details of the retailer are displayed
Customer details are fed in this form
Click on Identity Proof Button
From the drop down of Identity proof select the identity proof &
enter valid date ,click on done
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•
•
•
Click on Done
Click on Address Proof Button
From the drop down of Address proof select the address proof &
enter valid date & click on done
•
•
•
Click on Done
For outstation customers click on Outstation Button
Please enter these details
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Instructions for ZiacSMS
Instructions for ZiacSMS
Sent Form Details
•
•
•
•
•
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Click on Options in the main screen
Select forms from the drop down of Data and click on GO
Select Sent and click on Load
•
Select the proper retailer in the above screen and click on cell
under the column Select to make it YES
Click on Save at the bottom to save the changes.
This will update the Sent form details
Click on Done
Click on Signature button
If all the Signatures & rubber stamps are available, select “Yes” in
this screen
•
•
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Instructions for ZiacSMS
Instructions for ZiacSMS
Form Resent Details
Retailer Details
•
Select resent and click on Load
•
Select the proper retailer in the above screen and click on cell
under the column Select to make it YES
Click on Save at the bottom to save the changes.
This will update the Resent form details.
•
•
•
Select retailers and click on Load
•
To edit retailer details, double click on proper retailer no in the
above screen
Enter
o Retailer Name
o Select Category
o Select Salesman
o And click on update button
•
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Instructions for ZiacSMS
Instructions for ZiacSMS
Retailer Import
•
•
Select Retailer & click on Import
•
Select the proper path
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It prompts for updating the existing retailers, click on Yes
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Instructions for ZiacSMS
Instructions for ZiacSMS
Salesman
Customer Category
•
Click on “Options” from the main screen
•
From the drop down of DATA select salesman and click on GO
•
Click on Add to create salesman name and mobile number in the
above screen.
Select Active as Yes for under the Active column to make it YES.
Click on Save at the bottom to save the changes.
This will update the salesman details.
All salesman with the active status as “Yes” will receive auto
notification alerts (if enabled)
•
•
•
•
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•
Click on “Options” from the main screen.
•
From the drop down of DATA select Customer Category and click
on GO.
•
•
•
Click on Add to create Customer Category in the above screen.
Click on Save at the bottom to save the changes.
This will update the Customer Category details.
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Instructions for ZiacSMS
Instructions for ZiacSMS
Auto Notification Numbers
Generating Reports
•
Click on “Options” from the main screen
To take the various reports click on Reports Option. These reports
will be exported to Excel
•
From the drop down of DATA select Auto Notification Numbers
and click on GO.
One can select the type of the report from the report type and from - to
dates can be entered here.
•
•
•
•
Click on Add to create Auto Notification Numbers in the above
screen.
Click on Save at the bottom to save the changes.
This will update the Auto Notification Numbers details.
All numbers created here will receive auto notification alerts (if
enabled)
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o
o
o
o
o
o
o
o
SMS History
SMS Register
Activation Register
Activation Summary
Forms Received
Forms Sent
Forms Resent
Forms Pending
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Instructions for ZiacSMS
Instructions for ZiacSMS
Sample Reports
SMS REGISTER
History Card Report exports the details of – Mobile #, Date of Received
and sent message, Timings, Message.
01/08/2008 To 17/10/2008
Sl Mobile No.
SMS Sent
SMS Received
Time
Message Date
Time
Message
1 9008098101
14-Sep-08 10:38:07 AM Test pull
I am in a
meeting,
please call
2 9008098104
17-Sep-08 3:04:43 PM later
Testing
For Ziac
SMS
Reply for
3 9008098108 24-Sep-08 4:44:36 PM this mess
Testing
For Ziac
SMS
Reply for
4 9008098104 24-Sep-08 5:01:42 PM this mess
5 9008098107 24-Sep-08 12:48:39 PM hai
Testing
For Ziac
SMS
Reply for
6 9008098108 24-Sep-08 4:44:13 PM this mess
Date
History
01/08/2008 To 17/10/2008
Sl No. Mobile No.
1 ibibo.com
Date
24/09/2008
2 9008098104 24/09/2008
3 9845258746 24/09/2008
4 9945485859 24/09/2008
5 9845258746 24/09/2008
6 9008098104 24/09/2008
7 9845258746 24/09/2008
8 9945485859 24/09/2008
Time
SMS
919902688002: tested ok. got
test pull reply
Ad: Search new friends on
5:04 PM http://m.ibibo.com
Testing For Ziac SMS Reply for
5:01 PM this mess
Testing For Ziac SMS Reply for
5:01 PM this mess
Testing For Ziac SMS Reply for
5:00 PM this mess
replied
---original--Testing For Ziac SMS Reply for
5:00 PM this mess
Testing For Ziac SMS Reply for
4:58 PM this mess
Testing For Ziac SMS Reply for
4:57 PM this mess
Testing For Ziac SMS Reply for
4:57 PM this mess
Status
Received
Sent
Sent
Sent
Received
Sent
Sent
•
Forms sent register
Sent
Ziac Distributors
SMS Register will export the details of SMS Received, sent, with the date
and time and mobile number for the selected date.
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Forms Sent - From 01/08/2008 To 17/10/2008
Sl No. Mobile Number Sim No Retailer Name Retailer Mobile No Sent Date
1 9731121346
UNKNOWN
0
17-10-2008
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Instructions for ZiacSMS
•
Instructions for ZiacSMS
Forms pending report
Forms received register
Ziac Distributors
Forms Received - From 01/08/2008 To 17/10/2008
Sl No. Mobile Number Sim No Retailer Name Retailer Mobile No Received Date
1 9731121346
UNKNOWN
0
17-10-2008
•
•
•
Forms Reject register
•
Pending Confirmation
•
Activation Register
Forms salesman summary register.
Forms Category wise Activation summary register.
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Instructions for ZiacSMS
•
•
Instructions for ZiacSMS
Retailer List
•
Month wise Summary (Salesman / Category / Retailer)
•
Activation Spikes
Activation Summary
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•
•
Day wise Summary (Salesman / Category / Retailer)
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Instructions for ZiacSMS
Instructions for ZiacSMS
Ziac Softwares Pvt Ltd
Instructions_ZiacSMS_Vodafone.doc
Page # 63
•
OG baring report
•
No Activation Retailers
Ziac Softwares Pvt Ltd
Instructions_ZiacSMS_Vodafone.doc
Page # 64
Instructions for ZiacSMS
House Keeping Tasks
Instructions for ZiacSMS
Different Database
can set by browsing
the data file here.
Shrink the data
by clicking this
option
This option to
delete the
entire data and
keep new
database.
•
Disable System Standby Option of the PC
•
Provide Proper UPS Backup for the PC
•
Microsoft Excel should be installed in the PC for generating
reports
Don’ts
•
Do not make / receive calls while the mobile is connected to the
system
•
Never send any manually typed SMS from this mobile while the
activation software is running.
•
Close all other applications on your PC or Mobile before you start
the SMS Application
•
Do not open the ZiacSMS application till the handset is connected
and checked for the connectivity
•
Never open more than once the ZiacSMS application.
Do’s and Don’ts of ZiacSMS
DO’s
•
Installation of PC Suite software for the handset
•
Proper System [PC] DATE & TIME to be maintained.
•
Check the mobile handset connected with computer through USB
and the COM port to which it is connected.
•
Check the mobile is in phone mode.
•
Check all other applications are closed both on PC and Mobile
before ZIACSMS is activated.
•
First connect the Mobile and then open the ZiacSMS application.
Ziac Softwares Pvt Ltd
Instructions_ZiacSMS_Vodafone.doc
Page # 65
Ziac Softwares Pvt Ltd
Instructions_ZiacSMS_Vodafone.doc
Page # 66
Instructions for ZiacSMS
Instructions for ZiacSMS
Our Other Products
Troubleshooting
1. When you click on the “Options” button an error occurs
•
•
•
ZIACPAY
Close the ZiacSMS application
Search for the file “scrrun.dll” in your system
Register the dll file “scrrun.dll” file from Start->Run>regsvr32 c:\windows\system32\scrrun.dll
2. The waitlist number is not becoming zero.
•
Check if the mobile is connected and it is in phone mode
WHEELZ
Or
•
Click on Options and Click on Modem Info. The details of
the mobile should be shown.
Or
•
•
Click on Options ->Select Forms under Data->Click on
Retailers->Click on Load
Verify if you have blocked any retailer
ZCASH
Or
•
•
Click on Options
Check if the proper Center number is given
HR-Pro
3. The Database cannot be connected
• Make sure Microsoft Access is working properly
• Reinstall Microsoft Access and check again
Ziac Softwares Pvt Ltd
Instructions_ZiacSMS_Vodafone.doc
Page # 67
A
comprehensive
Payroll
Management
software with user defined components,
structures, formulae and reports. Covers statutory
PF, ESI, PT and IT reports, Covers
Reimbursements, Leave and Loan Accounting.
Optional Budgeting, Project breakups, ERP
export, Importing data from Attendance recorders
and other modules
Automobile dealership Management Software,
Widely used by Hero Honda, TVS Motor
Co.,HMT,Swaraj Mazda, New Holland,Yamaha
and Bajaj Dealers. This software manages front
and back office operations, which enquiries,
quotations,
follow-ups,
Advances,
Vehicle
Sales/Purchase,
Spares
Sales/Purchase,
Workshop, History Card, Accounting, Inventory,
etc and various MIS Reports as per company
formats.
Complete Accounting System on Hand
A Full fledged accounting, inventory, purchase &
sales management software for Re-stockiest.
Suitable for HLL, Cadburys, Nestle, Eveready,
Spice and many other stockiest.
Generates
various MIS reports as per their respected
company specifications and suitable for stockiest
kind of business operations.
Professional Human Resource Management
Software
Manages Resumes, Interviews, Recruitment,
Leave request/approval, Travel request/approvals,
Training requests/approval, appraisals, medical
reports, expense claims and pending jobs. All
Requests and approval flow to each employee’s
desktop.
Ziac Softwares Pvt Ltd
Instructions_ZiacSMS_Vodafone.doc
Page # 68
Instructions for ZiacSMS
Marketed & Supported by
Ziac Softwares Private Limited
th
#5, 4 Cross, A Street, East Link Road,
Malleswaram, Bangalore 560003.
Ph: 080-23315464, 23469659
Email: support@ziacsoft.com
Website: www.ziacsoft.com
Support Numbers : 90080 98102 to 104 / 106 to 108 / 99725 95464
Ziac Softwares Pvt Ltd
Instructions_ZiacSMS_Vodafone.doc
Page # 69
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