DS Series Printers- DS40/DS620A/RX1: Enabling 2

DS Series Printers- DS40/DS620A/RX1: Enabling 2
DS Series PrintersDS40/DS620A/RX1:
Enabling 2-Inch Cuts on
Windows
© 2015. DNP Imagingcomm America Corp.
All rights reserved.
Rev: 01
Contents
Overview 3
DS40 ........................................................................................................................................................................ 3
RX1 .......................................................................................................................................................................... 3
Verify DS40 Firmware Version ........................................................................................................................3
Enabling 2” Cuts .............................................................................................................................................4
Windows XP, Windows 7, Windows 8, and Windows 10 ....................................................................................... 4
Enabling 2” Cuts When Printing Directly from Windows ..................................................................................7
Contact DNP IAM Technical Support ............................................................................................................. 10
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Overview
Overview
The DS40, DS620A and DS-RX1 printers have the ability to cut a 4x6 print into two 2x4 prints or a 4x8 print into
four 2x4 prints. The DS80 will also cut 2” strips from 8x10 or 8x12 media. The proper printer driver and firmware
versions must be used in order to enable the 2” cuts. The 2” cuts are not available when making 5x7 prints.
NOTE:
When 2” cuts are enabled, all prints will be cut into 2” strips. When full size prints are desired, the feature must
be disabled.
DS40
The proper firmware and a hardware modification are required. These are standard starting with printers
manufactured in March 2012. The serial numbers for these printers begin with DS4Y250 and up. DS40 printers
manufactured before March 2012 can be upgraded with the hardware modification for a flat fee of $99 which
includes return shipping. This includes installation of cutter guide, firmware upgrade, driver CD and return
ground shipping. Contact DNP Support to order your hardware upgrade or if you have any questions about this
product. Printer drive version 3.2 is required for Windows. It is not available on the DNP website as it can cause
damage to a printer not properly equipped for the 2” cuts. This driver is available through DNP Support. The
proper firmware is also available from DNP Support if needed.
Support for 2” cuts on a Mac is integrated into the printer drivers that are available on the DNP website.
RX1
The RX1 printer has the firmware and parts already installed to make the 2” cuts. The correct printer driver
comes on a CD with the printer when purchased and the latest version is available on the DNP website for both
Windows and Mac.
Verify DS40 Firmware Version
NOTE:
PrinterInfo will only work on a Windows computer.
1. Download and install the PrinterInfo tool from the DNP Photo website.
a. Open a browser window.
b. Navigate to http://www.dnpphoto.com/ or click the link to go to the website.
c. Hover over Support until the menu expands.
d. Click Drivers & Tools under Downloads.
e. Click AGREE on the Software License Agreement.
f. Locate PrinterInfo under Utility Apps in the right column.
g. Click on FULL INSTALLER.
h. Navigate to the location of the downloaded file. The default location is the Downloads folder.
i. Extract the setup files from the compressed file, setup_PrinterInfo_1.0.22_with.NET-installer.zip.
j. Double-click the setup file, setup_PrinterInfo_1.0.22_with.NET-installer.exe, to install the tool. A
shortcut will be placed on the Desktop.
2. Verify that the DS40 printer is attached to the computer and turned on.
3. Launch PrinterInfo from the icon on your Desktop.
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Enabling 2” Cuts
4. Click YES to continue ONLY if the system is not printing.
5. Verify that the Firmware field reads DS40 1.40.
6. If you do not have firmware version 1.40, please download this version from the DNP Photo website at
http://www.dnpphoto.com/Support/Downloads/DriversTools.aspx.
Enabling 2” Cuts
Windows XP, Windows 7, Windows 8, and Windows 10
1.
2.
3.
4.
5.
Open Devices and Printers from the Start menu or from the Control Panel.
Right-click on the printer.
Click Printer Properties.
Switch to the Advanced tab.
Click the Printing Defaults button at the bottom of the window.
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Enabling 2” Cuts
6. Click the Advanced button near the bottom of the window.
7. Verify that the selected paper size under Paper/Output matches the media loaded in the printer.
NOTE:
The proper paper size must be selected for the printer to make the 2” cuts. The proper size depends on the
media being used-6x4 or 6x8.
8. Click the drop-down arrow next to 2 inch cut under Printer Features under Document Options.
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Enabling 2” Cuts
9. Select Enable (Printer V.1.40 or later).
2 Inch Cut
10.
11.
12.
13.
Function
Disable
It cuts the selected paper size.
Enable
It cuts 2x6 or 2x8 sheets depending on the selected paper size.
Click Ok.
Click Apply and then Ok to return to the DS40 Properties dialog box.
Switch to the General tab.
Click the Preferences button at the bottom of the window.
NOTE:
Printing Defaults are applied to any user on the computer unless a user has different settings under Printing
Preferences. To ensure that the printer will make the 2” cuts, it is best to have Printing Defaults and Printing
Preferences match.
14. Click the Advanced button near the bottom of the screen.
15. Verify that the selected paper size under Paper/Output matches the media loaded in the printer.
16. Click the drop-down arrow next to 2 inch cut under Printer Features under Document Options.
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Enabling 2” Cuts When Printing Directly from Windows
17. Select Enable (Printer V.1.40 or later).
18. Click Ok.
19. Click Apply and then Ok to return to the DS40 Properties dialog box.
20. Click Apply and then Ok to close the DS40 Properties dialog box.
The 2 inch cuts are now fully enabled.
Enabling 2” Cuts When Printing Directly from Windows
The settings under Printing Defaults and Printing Preferences do not affect the settings used when printing
directly from Windows. This also applies to printing from Windows Photo Viewer.
NOTE:
When disabling 2” cuts, remember to disable the function here as well.
1. Display the Print Pictures screen.
a. Right-click an image anywhere on the computer and click Print.
OR
b. Double-click an image to open it in Windows Photo Viewer. Then, select Print from the Print menu.
2. Choose the appropriate printer from the Printer drop-down.
3. Choose the appropriate paper size from the Paper Size drop-down.
4. Quality and Paper type can be left as is.
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Enabling 2” Cuts When Printing Directly from Windows
5. Click Options.
6. Click Printer Properties.
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Enabling 2” Cuts When Printing Directly from Windows
7. Click the Advanced button near the bottom of the screen.
8. Verify that the selected paper size under Paper/Output matches the media loaded in the printer.
9. Click the drop-down arrow next to 2 inch cut under Printer Features under Document Options.
10. Select Enable (Printer V.1.40 or later).
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Contact DNP IAM Technical Support
Contact DNP IAM Technical Support
If you are still experiencing issues, contact DNP IAM using one of the following methods:
United States Phone: 1-855-367-7604 or (724) 696-8957
Latin America Phone: 1-855-367-8008 or (724) 696-8958
Email: dnpsupport@dnp.imgcomm.com
Weekday Hours: Monday-Friday 9am EST – 6pm EST
Weekend Hours: Saturday and Sunday Closed
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