Janome America, Inc. Limited 25 Year Warranty

Janome America, Inc. Limited 25 Year Warranty
Janome America, Inc. Limited 25 Year Warranty
Dear Customer,
We thank you for purchasing this Janome sewing machine (the "Product") and hope
you will enjoy it for years to come. In the event that your Product needs service
covered by this warranty, please contact the authorized Janome dealer from whom
you purchased it or a Janome Authorized Service Center. To locate a Janome
Authorized Service Center, please call 1-800-631-0183 or visit our web site at
www.janome.com. Your product was sold with an instruction booklet and or a
DVD/CD-ROM. To avoid any unnecessary inconvenience, we suggest that you refer
to the instruction booklet before contacting your authorized Janome dealer or
Janome Authorized Service Center for service. We also strongly encourage you to
register your product on-line at www.janome.com.
Janome America, Inc. warrants that the Product will meet the written specifications
of Janome all of which are within normal industry standards and included in the
instruction booklet. This Janome warranty is exclusive to the original purchaser of
the Product and is provided for normal household or commercial use. Janome
America, Inc. warrants this Product for a period of twenty-five (25) years from the
date of original purchase against defective materials and/or workmanship, excluding
(I) electronic component parts (including but not limited to circuit boards, step
motors and all other electronic and non-electronic pattern control units), which are
warranted for a period of five (5) years from the date of purchase, and (II) labor,
which shall be provided for a period of one (1) year from the date of purchase free of
charge. Following a lapse of one (1) year from the original purchase date your
Authorized Janome Dealer or Janome Authorized Service Center can provide parts
and/or labor at an additional cost to you. As stated above, this warranty is in respect
of normal household use of the Product. Machines used commercially are warranted
for a period of one (1) year from the date of purchase in respect of parts and
service. No further warranty shall apply to Products used for commercial purposes.
Each of the period described in paragraph 2 above shall hereafter be referred to as
the "Warranty Period", together the "Warranty Periods".
Irrespective of whether the Product is used commercially or for normal household
use, in no event shall this warranty cover needles, needle plates, bobbin cases,
fuses, light bulbs, knives, loopers or belts.
This warranty is void - that is, the Product was purchased without warranty - if you
did not purchase it from an authorized Janome dealer within the United States. A list
of authorized Janome dealers within the United States is available by zip code on our
website www.janome.com. This warranty will be honored only when the original
invoice or sales receipt indicating the date of purchase, the product type and
authorized Janome dealer's name is presented together with the defective product.
This warranty will not apply if the serial number on the Product has been altered,
deleted, removed or is illegible. This warranty covers non of the following, (I)
periodic maintenance and repair or replacement of parts due to normal wear and
tear, (II) postage, shipping and handling costs and all risks to the Product associated
with shipment or transport, (III) damage resulting from misuse of the Product or
failure to provide normal maintenance, (IV) repairs to the Product done by
unauthorized dealers, service providers or the purchaser, (V) damage resulting from
the use of non-Janome brand parts, supplies, or accessories; (VI) accidents,
lightning, fires, water, power surges or any other cause beyond the reasonable
control of Janome America, Inc.
If you suspect a defect in materials or workmanship of your Product, you must report
it to the authorized Janome dealer from whom you purchased it or a Janome
Authorized Service Center during the Warranty Period described in paragraph 2
above. Your authorized Janome dealer or Janome Authorized Service Center may
require you to return the Product to it (properly packaged, freight prepaid) together
with a photocopy of your original invoice or sales receipt.
Your authorized Janome dealer or Janome Authorized Service Center will evaluate
your report of a possible defect and if one is discovered, will (at its option) repair or
replace the Product either with an identical Product or with a substitute product that
is substantially similar to the original Product. Your authorized Janome dealer or
Janome Authorized Service Center reserves the right to supply refurbished Products
or substitute product provided that they conform to the written specifications of
Janome America, Inc. for new Products or new substitute products.
This warranty will also apply to any replacement Product or substitute product. For
purposes of establishing the Warranty Period described in paragraph 2 hereof with
respect to any replacement Product or substitute product, the original date of
purchase of the original Product will continue to apply.
This warranty will be governed by the laws of the state in which you purchased the
Product ("Applicable Law"). Unless otherwise required by Applicable Law, Janome
shall in no event be liable for incidental or consequential damages arising directly or
indirectly from the use or inability to use the Product or any substitute product for
any reason. Any implied warranties of merchantability or fitness for purpose of the
Product or any substitute product are limited to the Warranty Period described in
paragraph 2 above. Other than as specified herein or as required by Applicable Law,
all other warranties, conditions or liabilities, whether express or implied by operation
of law or otherwise, are hereby expressly excluded, and Janome America, Inc.
hereby disclaims all other warranties, conditions or liabilities.
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