System Specifications Artisan will run on Macs or Windows PCs. You can mix and match, and have, for example, a PC with touch screen at the sales counter and a Mac in the back office, or vice versa. Artisan can also run on laptops and tablets running full Windows or Mac OS X, but currently not on iPads or Android tables. Be wary of tablets in general, since Artisan needs a keyboard for some functions. Artisan 4.X stores your company data on an SQL database server called PostgreSQL (pronounced "Post-gress-QL"). PostgreSQL is a powerful transaction-oriented SQL database that runs on Windows, Mac, or Linux (Linux server requires custom installation). We have no plans to use MS SQL Server or any other database at this time. PostgreSQL installation on Mac or Windows is included with your Artisan purchase. If you have more than a few stations, you will need a dedicated server computer for PostgreSQL to properly handle the data traffic. The cutoff point depends on how active all the stations are. Right now we are saying 5 or more busy stations should have a true server. A true server will serve up Artisan data faster than a normal PC that runs Windows 7. You cannot have a true server with Windows 7 or 8; you must have Windows 2008 or 2012 Server or Mac OS X Server. Although Artisan will safely run on a wireless network, it is not recommended. We recommend a WIRED network when possible. WiFi is slower and less secure, but is a good option for specific tasks such as inventory counting using a laptop and a scanner. System Requirements & Supported Devices Windows PC MAC OS X Supported Operating Systems: Windows 7 Professional 64-Bit Windows 8 Professional 64-Bit Windows Server 2008 or later Windows 10 Professional 64-Bit Supported Operating Systems: Mac OS X 10.9 (Mavericks), 10.10 (Yosemite), or 10.11 (El Capitan) Recommended Minimum Computer Specifications: Recommended Minimum Computer Specifications: WINDOWS PC Windows 7 Pro 64-Bit Intel Quad-Core i5 4GB RAM 8 USB Ports Gigabit LAN 500GB (or better) hard drive For the main computer where your data is stored: Add a Mirror RAID drive. Receipt Printers: Most receipt printers, including many models from Samsung, Partner-Tech, Epson, Star, Ithaca & more are supported as long as the real driver is installed. "Generic Text" drivers are not supported for receipt printers. Label printers: We recommend the TSC TTP-247. Also supported: Cognitive Advantage DLX, Select TSC, Zebra & Eltron models. Pole Displays: Partner Tech & Logic Controls; other makes & models require custom control strings. APPLE iMAC Mac OS X 10.9, 10.10, or 10.11 iMac 21.5 inch 2.7 GHZ 2.7GHz quad-core Intel Core i5 8GB (two 4GB) memory 500GB hard drive Intel Iris Pro Graphics For the main computer where your data is stored: Add a Time Machine backup drive. POS Devices for Mac Macs require more specific hardware to work properly, because Mac drivers are not available for many devices. Call us if you have existing hardware not on the list of supported devices below, to see how hard it would be to support and how much that would cost. We strongly recommend new hardware with drivers and firmware designed to work on Mac OS X Mavericks & Yosemite! Receipt Printer: Star TSP 143 USB Label Printer: TSC TTP-247 Other Devices for Both Mac & PC Cash Drawers: Any electronic drawer that connects through your receipt printer's “RJ” connector. Must match printer type. Bar Code Scanners: Most USB Keyboard Emulation 1-D or 2-D Bar Code Scanners. (2-D required for Driver's License scanning.) Credit Card Readers (MSRs): Most 3-Track or 2-Track USB Keyboard Emulation Magnetic-Stripe Readers. To read Driver's Licenses, use 2-D Scanner. Certified on Symbol (DS4800 & DS6700 series). Other make/models are not tested. Some older licenses require an MSR instead, but those are being phased out. Sheet Printers (for Reports): Most sheet printers are supported but we require the real printer driver to be installed. "Generic Text" and "RAW Mode" drivers are no longer supported for sheet printers. Scales: Please call for information on Weight Scales.
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