Optimum Business Trunking and the Vertical Wave 500 IP PBX

Optimum Business Trunking and the Vertical Wave 500 IP PBX
Wave 500 IP PBX v4.5
Optimum Business
Trunking and the
Vertical Wave 500 IP PBX
Configuration Guide
Wave 500 IP PBX v4.5
Table of Contents
1. Overview
3
2. SIP Trunk Adaptor Set-up Instructions
3
3. Additional Set-up Information
7
4. International Calling
8
5. PBX Configuration
9
6. Creating Extensions
10
7. Inbound/Outbound Call Routing
13
8. Registration Parameters
17
9. Static IP mode
18
10. Call Forward
19
11. Backup/Restore
20
2
Wave 500 IP PBX v4.5
1 Overview
The purpose of this configuration guide is to describe the steps needed to
configure the Vertical Wave 500 IP PBX for proper operation Optimum Business Sip
Trunking.
2 SIP Trunk Adaptor Set-up Instructions
These instructions describe the steps needed to configure the LAN side of the
Optimum Business SIP Trunk Adaptor.
Step 1:
Log on to the Optimum Business SIP Trunk Adaptor
1.Connect a PC to port 4 of the Optimum Business SIP Trunk Adaptor,
the silver device labeled Edgewater Networks, 4550 series.
2.Open a Web browser and go to IP Address
http://10.10.200.1. A login box will appear.
3.Enter login and password and click ‘OK’.
Login: pbxinstall
Password: s1ptrunk
Step 2:
Click on the LAN Settings Link
1.Assign an IP Address to the LAN interface of the SIP Trunk Adaptor.
The IP address must be on the same subnet as the IP PBX. This changes
the address on port 1 of the Optimum Business SIP Trunk Adaptor.
Note: This will become your local SIP
proxy IP address. No other IP addresses
will be provided by Cablevision.
2.Optional: Specify a VLAN for your
voice traffic. Click the ‘Enable Voice
VLAN Tagging’ check box. The default
VLAN ID is 100.
Note: VLAN 200 should not be used.
It is dedicated to port 4 for management.
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Wave 500 IP PBX v4.5
3.Optional: Enable the DHCP server. This will allow the SIP Trunk Adaptor to
act as a DHCP server, which will provide IP addresses to the voice network,
and create a dedicated voice LAN, as per diagram 2.
4. Click ‘Submit’.
Diagram 1
SIP Trunk Adaptor for IP-PBXs
Example: Single LAN Configuration
Using a connection from the customer’s LAN, the SIP Trunk Adaptor’s address can be
a statically assigned private IP address. It may not be assigned a Public IP address.
Diagram 2
SIP Trunk Adaptor for IP-PBXs
Example: Separate Voice and Data Networks Configuration
The customer attaches their Voice Switch to the Ethernet LAN port 1 on the
Optimum Business SIP Trunk Adaptor. The Optimum Business SIP Trunk Adaptor
can be enabled as a DHCP server to provide routing for the separate voice network.
4
Wave 500 IP PBX v4.5
Step 3:
Click on the SIP Trunk Configuration Link
1.Select your IP PBX make
and model from the
drop-down menu.
2.Specify how the IP PBX
will register to the
Optimum Business
SIP Trunk Adaptor.
3.The Cablevision network
only supports Inband DTMF.
Click on the check box
next to “Convert Inband
DTMF” if you cannot
configure your IP PBX to
send out Inband DTMF. The DTMF tone duration generated by the phones
and/or PBX may need to be increased from their default setting. Some
phones and/or PBX have a default setting between 180ms to 200ms. This
setting is too low. The recommended setting is 600ms.
4. Click ‘Submit’.
Step 4:
Diagnostics Link
You can make a test call directly
from your phone or use the test
call application under the
Diagnostics link.
5
Wave 500 IP PBX v4.5
Step 4 continued
Field
Description
Outbound Call Test
TelephoneNumber
Specifies an outside phone number to which an outbound call
will be initiated. The pilot telephone number of the SIP Trunk will
be prepopulated.
Pilot Number
Displays the provisioned pilot number, which is used for outbound
and inbound call tests.
Call
Initiates a call outbound to a telephone number entered or inbound
to the pilot number displayed.
Inbound Call Test
(radio button)
Indicates whether inbound test call will be enabled or disabled. If
inbound test calls are enabled, calls made to the pilot number will be
redirected to the test UA for fifteen minutes. When the pilot number
is dialed, you will hear a test message play.
Submit
Enables or disables the inbound call test.
IP Address to Ping
Verifies basic connectivity to a networking device. Successful ping
test results indicate that both physical and virtual path connections
exist between the system and the test IP address.
Ping Button
Sends a ping to the IP address specified in the field “IP Address
to Ping”.
IP Address
to Trace
Tracks the progress of a packet through the network. The packet can
be tracked through the WAN or LAN interfaces of the adaptor.
Interface
(radio button)
Indicates whether a packet will be tracked through the LAN or
the WAN.
Traceroute
Button
Initiates a traceroute to the specified IP address on either the LAN
or the WAN.
Reset
Clears all fields and selections and allows you to enter new information.
Reset applies to outbound call test, ping and traceroute.
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Wave 500 IP PBX v4.5
3 Additional Set-up Information
Systems
Field
Description
Pbxinstall Link
Select to change the default password for the pbxinstall login ID.
Only the password can be changed. The login ID cannot be changed.
Password
7
Wave 500 IP PBX v4.5
Field
Description
Username
Specifies the username for which the password can be changed.
Current Password
Specifies the current password.
New Password
Specifies the new password.
Confirm Password
Confirms the new password.
Submit
Applies the settings configured on this page.
Reset
Clears all fields and selections and allows you to enter new information.
4 International Calling
Optimum Voice Business Trunking offers an optional International Calling Service
for direct-dialed calls made from the Customer’s business or from any phone via the
Optimum Voice International Calling remote access number to destinations outside of
the United States, Puerto Rico, Canada and the U.S. Virgin Islands at per minute rates.
The Customer must login to the Optimum Business Account Center and activate the
service on the Optimum Business Trunk Pilot telephone number to activate the service
and manage the monthly International spending limit for the account.
Activating International calling on the Pilot TN will enable International calling for all
Direct Inward Dial (DIDs) telephone numbers as well. Blocking International calling for
one or more DIDs is managed by the customer directly from the PBX phone system
configuration. To minimum the exposure to fraudulent calling, It is recommended to
limit International calling capability to those DID’s that require it and set up an account
spending limit that reflects what is necessary to run the business.
It is the Customer (and/or the Customer Agent’s) responsibility to properly secure
the customer’s PBX to prevent the PBX from being compromised and fraudulent calls
from being made by unauthorized (internal or external) users. If fraudulent calls are
detected, Cablevision reserves the right to disable International Calling until the
PBX is properly secured by the customer.
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Wave 500 IP PBX v4.5
5 PBX Configuration
The steps below describe the minimum configuration required to enable the PBX to use Optimum
Business SIP trunking for inbound and outbound calling. Please refer to the Wave 500 product
documentation for more information on other advanced PBX features.
The configuration described here assumes that the PBX is already configured
and operational with station side phones using assigned extensions or DIDs. This configuration is
based on Wave 500 IP PBX version 4.5.
The Wave 500 Phone System is a hardware-based VoIP IP-PBX the Optimum Business Sip Trunk
Adaptor’s (Edgewater Networks) LAN port and the PBX’s Ethernet port have been assigned with IP
addresses of 10.10.126.1 and 10.10.126.11 respectively.
This configuration guide provides the configuration steps for both PBX registration and static IP or
non-registration modes of PBX operation.
PBX Information
Manufacturer: Model: Software Version: Does the PBX send SIP
Registration messages
(Yes/No)?
Vendor Contact:
Vertical
Wave 500
v4.5
Yes
www.vertical.com
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Wave 500 IP PBX v4.5
6 Creating Extensions
Start configuring the PBX by navigating to Start > TVAdmin > Users and click New
User to start setting up extensions for the phone.
10
In the User tab, enter the first name of the user in the First Name field, enter the last
name of the user in the Last Name field, enter a password in the Password field, and
enter the desired extension in the Extension field. Under Associated Device select
the radial next to IP phone MAC address and enter the phone’s MAC address.
Select the telephone type from the drop-down menu and set the Access Profile to
Unrestricted.
11
Select the Phone tab then select SIP. Under SIP authentication password enter
a password.
12
7 Inbound/Outbound Call Routing
To allow the PBX to make outbound calls, the Optimum Business Sip Trunk Adaptor
needs to be set as a Signaling Control Point.
To set the Optimum Business Sip Trunk Adaptor as a Signaling Control Point log
in to the Wave Global Administrator Management Console, go to IP Telephony,
and select Signaling Control Points under Call Routing.
13
Select New, the Name given in this example is “Edgemarc”.
Select Unrestricted from the Access Profile for Tandem Calls drop-down menu
then select Edit Inbound Routing Table.
14
Select Add to create a new inbound routing rule. When done, click OK. Select the
Outbound Routing tab and click the radial next to Use External Caller ID from
User Configuration. Select the SIP Settings tab and enter the Optimum Business
SIP Trunk Adaptor’s IP address in the Proxy Server field and 5060 in the Port field.
Set the Preferred DTMF Transport to Inband and click OK when finished. Please
note that the Cablevision network only supports Inband DTMF.
15
From the Wave Global Administrator Management Console select First Digit
Table. Select 9 (External) and click Edit…. From the Routing drop-down select
IP|EdgeMarc (this will be IP|Name given to the signaling control point) then click
OK and apply the changes.
From the Wave Global Administrator Management Console select General
Settings and go to the PBX (Advanced) tab. Check the box net to Allow
Trunk-to-Trunk Connections and apply the settings.
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Wave 500 IP PBX v4.5
8 Registration Parameters
Navigate to IP Telephony > Signaling Control Point > Edit > SIP Settings and
check the radial net to Register with a Proxy/Registrar. Check the box next to
Authentication Required and Registration Required. Enter the authentication
and registration information and click OK. The authentication name and password
must match what was entered the Optimum Business Sip Trunk Adaptor. This was
configured in step 3 of the Optimum Business Sip Trunk Set-Up Guide.
17
9 Static IP mode
Navigate to IP Telephony > Signaling Control Point > Edit > SIP Settings
and check the radial net to Receive Registration from Contact. Make sure the
drop-down under Authentication Settings is set to Not Required.
18
10 Call Forward
From the TVAdmin console select the desired extension. Go to Phone then Call
Handling. Check the box next to Handle busy calls differently than calls not
answered. Select the desired action from the drop-down menu and click OK.
19
11 Backup/Restore
To Backup/Restore, from the Wave Global Administrator Management Console
select System Backup/Restore. Select the radial next to Backup and click Apply.
To restore, click the radial next to Restore and click Apply.
20
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