Canon i960 Series printer Quick Start Guide

Quick Start Guide

Canon U.S.A., Inc.

One Canon Plaza, Lake Success, NY 11042, U.S.A.

Canon Inc.

30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan

Canon Canada, Inc.

6390 Dixie Road, Mississauga, Ontario, L5T 1P7, Canada

Canon Latin America, Inc.

703 Waterford Way, Suite 400, Miami, FL 33126, U.S.A.

Canon Mexicana S. de R.L. de C.V.

Periferico Sur No. 4124 Col. Ex-Rancho de Anzaldo, C.P. 01900, Mexico, D.F.

QA7-2962-V01 ©2003 Canon U.S.A., Inc.

P-i960-QSG-0603

Printed in Thailand

Quick Start Guide i 960

Series

Photo Printer

i960_QSG_US.book Page i Friday, July 11, 2003 9:57 AM

QSG_front_matter.fm Page ii Saturday, July 12, 2003 10:34 AM

Canon i960 Series Desktop Photo Printer Quick Start Guide.

Copyright

This manual is copyrighted by Canon U.S.A., Inc. with all rights reserved. Under the copyright laws, this manual may not be reproduced in any form, in whole or in part, without the prior written consent of Canon U.S.A., Inc.

© 2003 Canon U.S.A., Inc.

Disclaimer

Canon U.S.A., Inc. has reviewed this manual thoroughly in order that it will be an easy-to-use guide to your Canon i960 Series Desktop Photo Printer. All statements, technical information and recommendations in this manual and in any guides or related documents are believed reliable, but the accuracy and completeness thereof are not guaranteed or warranted, and they are not intended to be, nor should they be understood to be, representation or warranties concerning the products described.

Specifications are subject to change without notice.

As an

E

NERGY

S

TAR partner, Canon U.S.A., Inc., has determined that this product meets the E NERGY S TAR guidelines for energy efficiency.

All information regarding non-Canon products was compiled from publicly available information. No representation is made regarding the accuracy thereof.

For information about printing when you connect a PictBridge-compatible digital camera and digital video camcorder, refer to the leaflet titled “PictBridge Instruction Sheet”.

Trademarks

• Canon is a registered trademark of Canon Inc.

• PhotoRecord is a trademark of Canon Information System Research Australia.

• Macintosh, Mac and the Mac logo are registered trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

•

Microsoft® and Windows® are registered trademarks of Microsoft Corporation in the U.S. and other countries.

• All other product and brand names are trademarks of their respective owners.

Canon U.S.A., Inc.

One Canon Plaza

Lake Success, NY 11042

Getting Help from Canon

Help Us Help You Better

Before you contact Canon, please record the following information.

Serial Number (located on the inside of the printer): ______________________________

Model Number (located on the front of the printer):________________________________

Printer Driver CD-ROM number (located on the CD-ROM): __________________________

Purchase Date: ______________________________________________________________

Customer Technical Support Sequence

*

1.

Internet — www.canontechsupport.com

For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is our helpful tech support web site. In addition, the latest driver downloads, answers to frequently asked questions, product information, and

“where to buy” instructions are found here.

2.

Email Tech Support — www.canontechsupport.com

For individual attention to a special issue, try emailing our friendly technical engineers, specially trained to communicate quick, easy, and logical solutions to your inquiries within 24 hours.

3.

90-Day Toll-Free Tech Support ** — (1-800-828-4040)

This option provides live telephone technical support, free of service charges, Monday-

Saturday (excluding holidays), for a period of 90 consecutive days from your first call. You can start your 90-day Toll-Free Technical Support period at any time during your product’s warranty period. After that 90-day period, you can continue to call via the toll number for technical support (see #4, below) during the balance of your warranty period, or you can extend your service and support coverage (both toll-free tech support and repair) by purchasing a cost-attractive Canon CarePAK extended service plan. For more information, please visit our Web site at www.canontechsupport.com.

4.

Live Tech Support ** — (1-757-413-2848)

This service is available to you throughout your product’s warranty period, and provides live telephone technical support, free of service charges, Monday-Saturday (excluding holidays).

Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).

5.

Extended Service and Support — www.canonesp.com

Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service program that provides up to three full years of service and support coverage at a very attractive price. CarePAK offers toll-free Canon technical support and includes

Canon’s superb InstantExchange product replacement program. For further information about extending your Canon service and support, call (1-800-385-2155), or visit our Web site at www.canonesp.com. CarePAK must be purchased during your product’s warranty period.

* Support program specifics are subject to change without notice.

** Refer to the individual product information for details.

Ordering Information

For additional supplies, use the following descriptions and order numbers.

Description

Ink Tanks

BCI-6C Cyan

BCI-6PC Photo Cyan

BCI-6BK Black

BCI-6Y Yellow

BCI-6PM Photo Magenta

BCI-6M Magenta

Order #

4706A003

4709A003

4705A003

4708A003

4710A003

4707A003

Canon Specialty Papers

Glossy Photo Paper (8.5" x 11"/20 sheets)

Glossy Photo Paper (4" x 6"/120 sheets)


High Resolution Paper (8.5" x 11"/100 sheets)

Matte Photo Paper (8.5" x 11"/50 sheets)

Photo Paper Plus Glossy (4" x 6"/20 sheets)




Photo Paper Plus Glossy (8.5" x 11"/20 sheets)

Photo Paper Plus Semi-Gloss (4" x 6"/20 sheets)

Photo Paper Plus Semi-Gloss (8.5" x 11"/20 sheets)

Photo Paper Pro Perforated (4" x 6"/20 sheets)

Photo Paper Pro for Borderless Printing (4" x 6"/20 sheets)

Photo Paper Pro (8.5" x 11"/15 sheets)

Transparencies (8.5" x 11"/50 sheets)

9157A008

9157A009

9157A010

1033A011

7981A004

7980A007

7980A012

7980A022

7980A019

7980A006

8386A008

8386A007

5699A005

1029A014

1029A004

1043A004

Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at www.estore.usa.canon.com

.

©2003 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. All other product and brand names are trademarks of their respective owners. As an E guidelines for energy efficiency.

NERGY

S

TAR

® partner, Canon U.S.A., Inc., has determined that this product meets the E

NERGY

S

TAR

®

Getting Help from Canon

Help Us Help You Better

Before you contact Canon, please record the following information.

Serial Number (located on the inside of the printer): ______________________________

Model Number (located on the front of the printer):________________________________

Printer Driver CD-ROM number (located on the CD-ROM): __________________________

Purchase Date: ______________________________________________________________

Customer Technical Support Sequence

*

1.

Internet — www.canontechsupport.com

For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to start is our helpful tech support web site. In addition, the latest driver downloads, answers to frequently asked questions, product information, and

“where to buy” instructions are found here.

2.

Email Tech Support — www.canontechsupport.com

For individual attention to a special issue, try emailing our friendly technical engineers, specially trained to communicate quick, easy, and logical solutions to your inquiries within 24 hours.

3.

90-Day Toll-Free Tech Support ** — (1-800-828-4040)

This option provides live telephone technical support, free of service charges, Monday-

Saturday (excluding holidays), for a period of 90 consecutive days from your first call. You can start your 90-day Toll-Free Technical Support period at any time during your product’s warranty period. After that 90-day period, you can continue to call via the toll number for technical support (see #4, below) during the balance of your warranty period, or you can extend your service and support coverage (both toll-free tech support and repair) by purchasing a cost-attractive Canon CarePAK extended service plan. For more information, please visit our Web site at www.canontechsupport.com.

4.

Live Tech Support ** — (1-757-413-2848)

This service is available to you throughout your product’s warranty period, and provides live telephone technical support, free of service charges, Monday-Saturday (excluding holidays).

Telephone Device for the Deaf (TDD) support is available at (1-866-251-3752).

5.

Extended Service and Support — www.canonesp.com

Canon CarePAK Extended Service Plan is a cost-attractive and easy-to-use extended service program that provides up to three full years of service and support coverage at a very attractive price. CarePAK offers toll-free Canon technical support and includes

Canon’s superb InstantExchange product replacement program. For further information about extending your Canon service and support, call (1-800-385-2155), or visit our Web site at www.canonesp.com. CarePAK must be purchased during your product’s warranty period.


** Refer to the individual product information for details.

Ordering Information

For additional supplies, use the following descriptions and order numbers.

Description

Ink Tanks

BCI-6C Cyan

BCI-6PC Photo Cyan

BCI-6BK Black

BCI-6Y Yellow

BCI-6PM Photo Magenta

BCI-6M Magenta

Order #

4706A003

4709A003

4705A003

4708A003

4710A003

4707A003

Canon Specialty Papers

Glossy Photo Paper (8.5" x 11"/20 sheets)



High Resolution Paper (8.5" x 11"/100 sheets)

Matte Photo Paper (8.5" x 11"/50 sheets)





Photo Paper Plus Glossy (8.5" x 11"/20 sheets)

Photo Paper Plus Semi-Gloss (4" x 6"/20 sheets)

Photo Paper Plus Semi-Gloss (8.5" x 11"/20 sheets)

Photo Paper Pro Perforated (4" x 6"/20 sheets)

Photo Paper Pro for Borderless Printing (4" x 6"/20 sheets)

Photo Paper Pro (8.5" x 11"/15 sheets)

Transparencies (8.5" x 11"/50 sheets)

9157A008

9157A009

9157A010

1033A011

7981A004

7980A007

7980A012

7980A022

7980A019

7980A006

8386A008

8386A007

5699A005

1029A014

1029A004

1043A004

Call 1-800-OK-CANON to locate a dealer near you, or visit the Canon eStore at www.estore.usa.canon.com

.

©2003 Canon U.S.A., Inc. Canon is a registered trademark of Canon Inc. All other product and brand names are trademarks of their respective owners. As an E guidelines for energy efficiency.

NERGY

S

TAR

® partner, Canon U.S.A., Inc., has determined that this product meets the E

NERGY

S

TAR

®

i960_QSG_US.book Page 1 Friday, July 11, 2003 9:57 AM

Contents

Turning on the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Using Specialty Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Printing with Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Printing with Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Printing Photographs Directly from a Digital Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Printing from the Photo Paper Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Accessing the Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Adjusting the Print Quality for Photographs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Using the Printer Driver Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Using the Bundled Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Printing Borderless Photographs with Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Printing Borderless Photographs with Macintosh . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Replacing an Ink Tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

When Printing Becomes Faint or Colors are Incorrect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Printing the Nozzle Check Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Print Head Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Print Head Deep Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Aligning the Print Head . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Cannot Install the Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63

Print Quality is Poor or Contains Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Troubleshooting Printer Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Paper Does Not Feed Properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Handling Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

An Error Message Appears on the Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

Cannot Print Properly from the Digital Camera. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Installing the Printer Driver When Using Mac OS 9.x. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76

User’s Guide Table of Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Canon Printer and Scanner Limited Warranty --- (USA Only) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Index

. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

1


Basic Printing

Note This

Quick Start Guide

describes some of the features of your i960 printer and how to use them. For more information, view the i960

User's

Guide

on the

Setup Software & User's Guide CD-ROM

, or use the online help within your printer driver interface: the upper right corner. Then click the feature you want to know more

Turning on the Printer

1

Press the POWER button.

flashing) green when the printer is ready.

2

Important z Before unplugging the power cord, turn off the printer and ensure that the green lamp has gone out.

z If the POWER refer to the section "Handling Error Messages on page 70.


Basic Printing

Loading Paper

Print Media to Avoid

Do not use the following types of paper. Using such paper will not only produce unsatisfactory results, but can also cause the printer to jam or malfunction.

• Folded, curled or wrinkled paper

• Damp paper

• Excessively thin paper (less than 64 gsm or 17 lb)

• Excessively thick paper* (more than 105 gsm or 28 lb)

*non-Canon branded paper

• Picture postcards

• Postcards affixed with photos or stickers

• Envelopes with double flaps

• Sealed envelopes

• Envelopes with an embossed or treated surface

• Any type of paper with holes (such as loose-leaf)

3


Basic Printing

Loading the Print Media

This section describes how to load plain paper into your printer.

• For detailed information on the specialty media Canon provides for use with its various printers, refer to the section "Using Specialty Media on page 6.

• Consult the

User’s Guide

for detailed instructions on how to load envelopes and specialty media into the printer.

1

Flatten the four corners of the paper before loading it.

Important When paper is curled, hold the opposing curled corners and gently bend them in the opposite direction until the paper becomes completely flat.

2

Prepare to load paper.

(1) Open the paper rest and then the paper rest flap to support the paper.

➂

➀

➁

(2) Open the cover and pull out the paper output tray completely (in the order of

➀

,

➁

, and

➂

).

4


Basic Printing

3

Load the paper.

(1) Insert the paper into the Auto Sheet

Feeder with the print side facing up.

Do not load paper beyond this Load

Limit Mark.

(2) Align the paper stack against the right side of the

Auto Sheet

Feeder.

(3) Pinch the paper guide and slide it against the left side of the stack of paper.

Note z Do not stack more than 50 sheets in the paper output tray.

z Do not touch the printed surface until the ink dries. For specific drying times, refer to the instructions packaged with your media.

5


Basic Printing

Using Specialty Media

Canon recommends that you use genuine Canon media to ensure optimal print quality.

Photo Quality Media

• Photo Paper Pro

• Photo Paper Pro Perforated

• Photo Paper Plus Glossy

• Photo Paper Plus Semi-gloss

• Matte Photo Paper

• Glossy Photo Paper

• High Resolution Paper

Media Suited for Business

Documents

• High Resolution Paper

• Transparencies

6


Basic Printing

Canon Specialty Media

Media Type Paper Rest Load Limit

Photo Paper Pro Letter: up to 10 sheets

*

4" x 6": up to 20 sheets

Photo Paper Pro Perforated 4" x 6": up to 20 sheets

Photo Paper Plus Glossy Letter: up to 10 sheets



Photo Paper Plus Semi-gloss Letter: up to 10 sheets


Matte Photo Paper

Glossy Photo Paper

Up to 10 sheets

Letter: up to 10 sheets


High Resolution Paper

T-Shirt Transfers

Transparencies

Up to 80 sheets

1 sheet

Up to 30 sheets

Printer Driver Setting for Media Type

Photo Paper Pro

Photo Paper Pro

**

Photo Paper Plus Glossy


Matte Photo Paper

Glossy Photo Paper


T-Shirt Transfer

Transparency

Note z When using plain paper (64 gsm or 17 lb), up to 150 sheets (13 mm in

Type z For detailed description of print media types, refer to the

User’s Guide.

* When paper does not feed properly, load the necessary number of sheets

(up to 10) in the auto sheet feeder one at a time to avoid them sticking together.

** Print settings are much easier to select if you use the applications included on the

Setup Software & User’s Guide CD-ROM

when printing with Photo

Paper Pro Perforated.

For instructions on how to print from the software applications, refer to the

Photo Application Guide

.

7


Basic Printing

Caring for Your Photographs

The Canon i960 Photo Printer will generate spectacular results for printing photographs, especially when used with Canon specialty media. All images are susceptible to fading over time, but proper care of prints made from your i960 Photo

Printer will ensure that print quality lasts long into the future.

Many environmental factors can impact how long a printout will last before noticeable image fading occurs. Exposure to sunlight or other light sources, humidity, temperature, exposure to cigarette smoke and ozone are just some of the factors that can impact image permanence. While many of these variables cannot be controlled, there are basic measures that you can take to prolong image quality:

• Use Canon Photo Paper Pro and genuine Canon inks. Try Canon Photo Paper Pro or

Canon Photo Paper Pro for Borderless Printing (4"×6"). Both papers are specifically designed to work with genuine Canon inks.

• Mount images under glass to reduce exposure to ozone, cigarette smoke and other environmental factors that can degrade images.

• Keep printed images out of direct sunlight or other intense light sources.

8


Basic Printing

Printing with Windows

Note z The menu screens and dialog boxes that appear may vary, depending on the software application you are using.

z The steps described in this section are for printing in Windows XP.

1

Create a document or open a file to print.

2

Open the Printer Properties

(1) Select Print is selected.

Canon i960

Note Main

9


Basic Printing

3

Specify the required settings.

type of media loaded in the printer.

Note printed.

z To adjust Print Quality settings, select Custom dialog box.

z For details about other printer driver functions, refer to the

User’s

Guide

or Help z Select Preview before printing displays a preview screen that allows you to confirm the selected printing effects and how your document will look when printed.

Some applications do not contain the function to display the preview.

z The print settings are automatically changed according to the type of paper loaded in the printer if Plain Paper has been selected in

This function may not work properly for some media.

To ensure high printing quality, you are recommended to select the

10


4

Print the document.

Basic Printing

Note RESUME/

11


Basic Printing

Printing with Macintosh

Note z The menu screens and dialog boxes that appear may vary, depending on the software application you are using.

z The steps described in this section are for printing in Mac OS X.

1


2

Select Paper Size

(3) Select the desired paper pull-down menu.

3


the pull-down menu.

(3) Select the desired media type down menu.

12


Basic Printing pull-down menu.

(5) Select the type of the pull-down menu.

Note z For details about other printer driver functions, refer to the

User’s

Guide

or Help z The print settings are automatically changed according to the type of paper loaded in the printer if Plain Paper has been selected in

This function may not work properly for some media.

To ensure high printing quality, you are recommended to select the

Media Type z Double-cliking the printer name in the Printer list that prompts you to confirm the status of the print job(s). To cancel a

Stop Printing z You can cancel a print job in progress by simply pressing the

13


Advanced Printing

Printing Photographs Directly from a Digital Camera

Connecting a digital camera with the Bubble Jet Direct function to the printer allows you to print captured images directly without using a computer. Use the USB cable that came with your digital camera to connect to the printer.

Note z To print directly from a digital camera or digital video camcorder, use only

“PictBridge” or Canon “Bubble Jet Direct” compatible digital cameras or digital video camcorders. This section describes how to print from a digital camera and digital video camcorder that is compatible with “Bubble Jet

Direct”. For details on how to use “PictBridge”, refer to the leaflet titled

“Direct Printing from PictBridge-compatible Digital Camera”.

z When you print directly from a digital camera, you need to operate from the camera itself.

z You are recommended to use a household power source rather than the battery pack to power the camera when it is connected to a printer. If you use a battery pack, ensure that it is fully charged.

14


Advanced Printing

Media Types for Digital Camera

You can use the following Canon media:

Card #1

Card #2

Card #3

LTR

A4

Photo Paper Pro 4" x 6" / 101.6 x 152.4 mm

Photo Paper Plus Glossy 4" x 6" / 101.6 x 152.4 mm

Photo paper Plus Glossy 5" x 7" / 127 x 177.8 mm

Photo Paper Pro or Photo Paper Plus Glossy Letter

Photo Paper Pro or Photo Paper Plus Glossy A4

Printing from a Digital Camera

1

Ensure that the printer is turned on.

2

Load the paper.

(1) Load the media with the glossy surface facing up.

(2) Align the media against the right.

(3) Pinch the paper guide and slide it against the left side of the media.

15


Advanced Printing

3

Connect the printer and the digital camera.

(1) Ensure that the digital camera is turned off.

(2) Connect the digital camera and printer with the USB cable that came with the digital camera.

The digital camera will automatically turn on. If not, turn it on manually.

4

Start printing using the print function of the digital camera.

(1) Set the camera to Replay mode.

The "D" will appear on the LCD monitor when the printer is connected correctly.

If the Replay mode does not appear automatically, refer to the digital camera's user guide for changing the camera to Replay mode.

16


Advanced Printing

Note z For the digital camera operation and troubleshooting, refer to your digital camera user's manual. For print error messages, refer to

"Cannot Print Properly from the Digital Camera on page 74.

z For the digital video camcorder operation, print error messages, and troubleshooting, refer to your digital video camcorder user's manual.

z By operating the digital camera, you can make the following prints:

- You can make a standard print from the image displayed in the single display mode or in the index display mode.

- You can print specified numbers of images, or make an index print using the DPOF function.

Images not taken with an Exif 2.2 compatible digital camera may not be index printed.

- The images taken with an Exif 2.2 compatible digital camera will be adjusted by using the Photo Optimizer PRO function.

- If date printing is enabled on the digital camera, the date the photograph was taken will be printed (excluding the index print).

- Images will be scaled automatically according to the size of the media set on the digital camera.

z The digital camera does not support the following functions:

- Print quality setting

- Maintenance*

* The print head cannot be aligned through the digital camera.

Connect the printer to the computer, then align the print head.

z To disconnect the cable between the digital camera and the printer, follow the procedure below:

1. Turn off the digital camera.

2. Disconnect the cable from the printer.

3. Disconnect the cable from the digital camera.

When disconnecting the cable, be sure to hold the connector by its sides.

z When printing from your PC, be sure to unplug the cable connecting to the digital camera with Bubble Jet Direct.

17


Advanced Printing

Printing from the Photo Paper Tray

The Photo Paper Tray allows you to print on specialty paper like Photo Paper Pro. When attached, it prints on the photo paper while another type of paper is loaded through the Auto Sheet Feeder of the printer. You can simply select which to use, without having to change the paper to be fed.

Note Media Types Loadable from the Photo Paper Tray z The size of media that is loadable in the Photo Paper Tray is 4" x 6".

z The media types loadable from the Photo Paper Tray are: Photo Paper Pro

PR-101 (4" x 6"), Glossy Photo Paper GP-401 (4" x 6"), Photo Paper Plus

Glossy PP-101 (4" x 6") and Photo Paper Plus Semi-gloss SG-101 (4" x 6").

z Up to 20 sheets of paper can be loaded in the Photo Paper Tray.

z Up to 50 sheets of plain paper can be loaded in the Auto Sheet Feeder when the Photo Paper Tray is attached to the printer.

Attaching the Photo Paper Tray

1

Open the paper rest and move the paper guide to the left side.

Paper guide

18


Advanced Printing

2

Install the Photo Paper Tray.

Put the Photo Paper Tray along the paper rest and insert it until it clicks into place.

Put the protrusions of the Photo

Paper Tray all the way into the slots of the printer.

3

Load the paper.

(1) Open the cover on the Photo Paper Tray.

(2) Load the paper with its printing side facing up.

19


Advanced Printing

(3) Set the edge of the paper to the right end of the Photo Paper Tray.

Up to 20 sheets of paper can be loaded at once.

(4) Pinch the paper guide on the Photo Paper Tray and set it to the left edge of the paper.

Paper guide

(5) Close the cover on the Photo Paper Tray.

20


Advanced Printing

4

Select to feed paper from the Photo Paper Tray.

Turn the knob to the left until it points at the "PRINT

Tray. Slide the tray into the Auto Sheet Feeder, and the printer is now ready for feeding paper from the Photo Paper Tray.

Important z Turning the knob switches the source from where the paper is fed. Turning it to the left end feeds paper from the Photo

Paper Tray, while turning it to the right end feeds paper from the Auto Sheet Feeder.

z Do not leave paper in the Photo Paper Tray for a long time.

This may cause paper discoloration due to natural aging.

21


Advanced Printing

Removing the Photo Paper Tray

1

Turn the knob to the right until it points at the

to lift up the Photo Paper Tray.

2

Slide the lever (A), on the right side of the Photo Paper Tray, upwards to remove it.

(A)

22


Advanced Printing

Printing on Photo Paper Using the Photo Paper Tray

Up to 20 sheets of the 4" x 6" size photo paper can be loaded through the Photo Paper

Tray.

1

Turn the knob on the Photo Paper Tray to the left until it points at the

"PRINT arrow on the Photo Paper Tray. Slide the tray into the Auto Sheet

Feeder.

2


3


4


of media loaded in the printer.

(2) Ensure that the Auto Sheet Feeder

(3) Set the custom print quality if required.

Note tab to select the 4" x

6".

5

Start printing.

6

Pull up the tray when printing is complete.

See "Removing the Photo Paper Tray on page 22.

23


Advanced Printing

1

Turn the knob on the Photo Paper Tray to the left until it points at the

"PRINT" arrow on the Photo Paper Tray. Slide the tray into the Auto Sheet

Feeder.

2


3

Select Paper Size

Note The size of media that is loadable in the Photo

Paper Tray is 4" x 6".

24


4


Advanced Printing from the pop-up menu.

the type of media loaded in the printer.

5

Pull up the tray when printing is complete.

See "Removing the Photo Paper Tray on page 22.

Printing will now begin.

25


Advanced Printing

Accessing the Printer Driver

Note z This section refers to Windows XP operation.

The operations may vary depending on your operating system.

z Depending on your application program, the command and menu names application.

Opening the Printer Properties Dialog Box from Your Application

Program

1

In your application, select the command to print a document.

2

Ensure that Canon i960

Opening the Printer Properties Dialog Box Directly from the Start

Menu

This method is used for maintenance operations such as print head cleaning, or to specify printer settings common to all application programs.

within an application.

For more information about these additional tabs, refer to your Windows documentation.

1

Click Start

2

Select the Canon

3

Open the File

26


Advanced Printing

Adjusting the Print Quality for Photographs

Improving the Quality of Printed Images

Two important factors control the quality and output of your printed images:

Using recommended Canon paper, specialty media and inks for printing photographs can significantly improve the quality of your print-outs. See the inside back cover for a list of Canon Specialty Papers and ink tanks for this printer.

The printer driver has a variety of settings that can be used to creatively enhance the colors and output of your photographs. Many of these features are covered in this chapter.

User's Guide

on the

Setup Software &

User's Guide CD-ROM

.

You can also access the online help in either of the following ways depending on your operating system:

• Click ?

in the upper right corner, then click the feature you want to know more about.

• Click the Help button when displayed.

Adjusting Print Quality

Features that affect the appearance and quality of your printed images can be controlled with the printer driver.

27


Advanced Printing

1


See "Opening the Printer Properties Dialog Box from Your Application

Program on page 26.

2

Select Custom

3

Move the slide bar to adjust the print quality.

4

When the process is complete, click OK

1

Open the Print

See "Printing with Macintosh on page 12.

2

Select Quality & Media

3

Move the slide bar to adjust the print quality.

28


Advanced Printing

4

When the process is complete, click Print

Photo Optimizer PRO automatically adjusts the photographs taken with a digital camera.

Use this feature to compensate for unsatisfactory color balance and over- or underexposure before printing.

1



Program on page 26.

2

Click the Effects

3

Select the Photo Optimizer PRO

4

Click OK

29


Advanced Printing

Vivid Photo intensifies background colors like fields, trees, oceans and skies, while maintaining natural skin tones in the images.

Note In Windows Me or Windows 98

If Background Printing has been disabled, the Vivid Photo function is not available.

30


Advanced Printing

The Photo Noise Reduction function reduces noise from blue portions, such as the sky and dark portions of the images taken with your digital camera.

Note In Windows Me or Windows 98

If Background Printing has been disabled, the Photo Noise Reduction function is not available.

31


Advanced Printing

Saving and Recalling Driver Settings

When you change printer driver settings for a specific print job, such as printing black and white photos, or printing documents with a special background, you can save and name these settings for future use on similar print jobs.

1



Program on page 26.

2

Select all of the necessary settings.

3

Click the Profiles

4

Enter the new settings in Profiles

32

(2) Enter the name of profile for registering settings.

(3) Select an icon.

(4) Enter a description of the registering profile.

5

Click OK

6

Click OK

This registers your printer driver print settings.


Advanced Printing

Note You can retrieve or delete the print settings profile at any time.

For details, click Help and refer to the topic of this function.

1

Open the Print

See "Printing with Macintosh on page 12.

2

Select all of the necessary settings.

3

Register the new printer driver settings.

(2) Enter a name under which to register your settings.

4

Click OK

This registers your printer driver settings.

33


Advanced Printing

Note You can retrieve or change the saved driver settings at any time.

Select the name of the print settings to retrieve from the

Presets

Changing drivers settings:

When registered print settings are selected, you can delete them.

When registered print settings are selected, you can change their name.

34


Advanced Printing

Using the Printer Driver Options

Your printer driver will provide you with many features that allow you to print a wide range of images and documents.

The illustrations below provide a basic introduction to many features offered by your printer driver.

Note For detailed descriptions of the printer driver functions, refer to the

User’s

Guide

included in the


.

Printing with Borderless Printing Reducing Noise from Images Taken with

Digital Camera

Smoothing the Rough Edges of Certain

Images

Automatically Resizing the Image to Fit the

Page

35


Advanced Printing

Resizing the Image by Selecting the

Scaling Ratio

Adding Illustrated Effect to Documents

Reducing the Sound of Printer Operation

36


Advanced Printing

Using the Bundled Software

The


includes photo applications designed to edit the photographs taken by a digital camera and print them as photo-lab quality prints without white borders. Please use the application(s) suitable for your print purposes.

Note z To install applications, refer to

Easy Setup Instructions

.

z For details about using the photo applications, refer to the

Photo

Application Guide

included on the


.

Easy-PhotoPrint (Windows/Macintosh*)

You can print Borderless photos easily and quickly, just by selecting a photograph taken with a digital camera and the paper type on which to print. You can also use simple editing features such as trimming and image rotation. It is Exif Print (Exif 2.2)

** compatible. Internet Explorer 4.0 or later must be installed. If you use Mac OS 9.x,

CarbonLib 1.3.1 or later must be installed.

ImageBrowser (Macintosh)

You can import photographs taken with a digital camera to the computer, edit and name them. You can produce Borderless prints or Index prints with ease. It is Exif Print

(Exif 2.2)

**

compatible.

ZoomBrowser EX/PhotoRecord (Windows)

You can import photographs taken with a digital camera to the computer, edit, name and print them in an album format. PhotoRecord is Exif Print (Exif 2.2)

**

compatible.

PhotoStitch (Windows/Macintosh*)

You can select multiple photographs and merge them to create a panoramic photo.

Easy-WebPrint (Windows)

You can easily print Web pages from Internet Explorer or pages from the

User’s Guide

(on-screen manual of this printer) in full size. Easy-WebPrint automatically adjusts the layout when printing a screen from the web page. This feature enables you to print a screen without its right edge being cut off.

This application is a plug-in for Internet Explorer, and its toolbar is automatically added to Internet Explorer after installation. Internet Explorer 5.5 or later must be installed.

* Mac OS 9, Mac OS X v.10.2.1 to 10.2.6 are supported.

** Exif Print (Exif 2.2) is the worldwide standard. Under Exif 2.2, the digital camera can record data tags for specific camera settings and functions such as whether the flash was on or off, whether the camera was in portrait or night scene mode, etc.

Canon BJ Printers support Exif Print and use a suitable photo application to read the camera data precisely, producing optimal prints. This enables you to create prints that reproduce your vision more accurately than ever before.

37


Advanced Printing

Printing Borderless Photographs with Windows

This chapter describes the steps used to print from photo applications included with your


using the Borderless Printing mode.

Note Media Types Suitable for Borderless Printing z Media types compatible with Borderless Printing include Photo

Paper Plus Glossy (LTR, 4" x 6", 5" x 7"), Photo Paper Plus Semigloss (LTR, 4" x 6"), Photo Paper Pro (LTR, 4" x 6"), Matte Photo

Paper (LTR), and Glossy Photo Paper (LTR).

- Printing on paper other than the above may deteriorate the print quality or may produce the print in different color tone.

- Selecting the wrong media type may affect the colors or cause printing to slow down.

To ensure optimum printing results, select the correct media type that matches the paper you are loading in the printer.

- Borderless Printing may not assure high print quality on the edges of the print or may cause the edges of the print blurred.

Follow the steps below to produce color prints of digital camera photographs with Easy-

PhotoPrint using the Borderless Printing function. Easy-PhotoPrint supports Exif Print (Exif

2.2). Easy-PhotoPrint can handle only JPEG files (filename extension: .jpg and .jpeg).

This section describes how to print photographs stored in a folder on the hard disk.

1

Start Easy-PhotoPrint.

(1) Store the photographs you took with your digital camera in a folder on the hard disk.

38


Advanced Printing

2

Select photographs.

(1) Select the folder containing the photograph you want to print.

All photographs in the selected folder are displayed.

Guidance

Thumbnail

Folder window

(2) Click the [ [ ] ] [ [ ] ] print and specify the number of copies.

3

Select the paper.

Increases the number of copies.

Displays the specified number of copies.

Decreases the number of copies.

tab.

(2) Select the size of the paper you want to use from

(3) Select the type of the paper you want to use from

39


Advanced Printing

4

Select the layout.

tab.

40


Advanced Printing

Printing Borderless Photographs with Macintosh

This chapter describes the steps used to print from Easy-PhotoPrint* included with your

Setup Software and User’s Guide CD-ROM

using the Borderless Printing mode.

* If you use Mac OS 9.x, CarbonLib 1.3.1 or later must be installed.

Note Media Types Suitable for Borderless Printing z Media types compatible with Borderless Printing include Photo

Paper Plus Glossy (LTR, 4" x 6", 5" x 7"), Photo Paper Plus Semigloss (LTR, 4" x 6"), Photo Paper Pro (LTR, 4" x 6"), Matte Photo Paper

(LTR), and Glossy Photo Paper (LTR).

- Printing on paper other than the above may deteriorate the print quality or may produce the print in different color tones.

- Selecting the wrong media type may affect the colors or cause printing to slow down. To ensure optimum printing results, select the correct media type that matches the paper you are loading in the printer.

- Boarderless Printing may not assure high print quality on the edges of the print or may cause the edges of the print blurred.

Follow the steps below to produce color prints of digital camera photographs with Easy-

PhotoPrint using the Borderless Printing function. Easy-PhotoPrint supports Exif Print (Exif

2.2). Easy-PhotoPrint can handle only JPEG files (file name extension: .jpg and .jpeg).

This section describes how to print photographs stored in a folder on the hard disk.

1

Start Easy-PhotoPrint.

(1) Store the photographs you took with your digital camera in a folder on the hard disk.

the folder.

41


Advanced Printing

2

Select photographs.

(1) Select the folder containing the photograph you want to print.

All photographs in the selected folder are displayed.

Guidance

Thumbnail

Folder window

(2) Click the [ [ ] ] [ [ ] ] print and specify the number of copies.

Increases the number of copies.

Displays the specified number of copies.

Decreases the number of copies.

42


3

Select the paper.

4

Select the layout.

Advanced Printing tab.

(2) Select the size of the paper you want to use

(3) Select the type of the paper you want to use tab.

43


Printing Maintenance

Replacing an Ink Tank

When replacing an ink tank, check the model number very carefully.

The printer will not print properly if the wrong ink tank is used, or installed in the incorrect position.

With this printer, ink tanks must be installed from the left to right in the order of Cyan,

Photo Cyan, Black, Yellow, Photo Magenta, Magenta.

• Cyan: BCI-6C

• Photo Cyan: BCI-6PC

• Black: BCI-6BK

• Yellow: BCI-6Y

• Photo Magenta: BCI-6PM

• Magenta: BCI-6M

44

Knowing When to Replace Ink Tank

flash four times, as soon as printing begins. It is important to quickly identify the empty tank using the BJ Status Monitor (Windows) or error messages (Macintosh) and replace it.

Note Should missing characters or white streaks appear despite sufficient ink levels, refer to the section "When Printing Becomes

Faint or Colors are Incorrect on page 49.



The following message appears when an ink is empty. Printing will resume as soon as the ink tank is replaced and the front cover is closed.

The ink tank with [X] symbol is out of ink.

Replace with a new ink tank.

printing with an empty ink tank. When printing is finished, replace the ink tank immediately. If you continue printing with an empty ink tank, problems may occur.

• Menu screens will vary to some degree, depending on your software environment.

Empty ink tank

Note When Low Ink is Detected

The BJ Status Monitor appears as soon as a print job starts. [!] indicates a low ink level. Obtain a replacement tank as soon as possible.

the current print job.

Ink tank with low ink level

45



The following message is displayed when an ink tank is empty. Printing will resume as soon as the ink tank is replaced and the front cover is closed.

with the ink tank empty. When printing is finished, replace the ink tank immediately. If you continue printing with an empty ink tank, problems may occur.

Note When Low Ink is Detected

Ink tank with low ink level

(1) Double-click the hard disk icon where the

[!] indicates a low ink level. Obtain a replacement tank as soon as possible.

46



Replacing Ink Tanks

When an ink tank runs out of ink, replace it using the following steps.

1

Ensure that the printer is on, and then open the front cover.

The print head holder moves to the center.

2

Remove the empty ink tank.

(1) Push the tab and remove the ink tank.

Do not touch the lock lever; remove only the ink tank.

Important z Handle ink tanks carefully to avoid staining clothing or the surrounding area.

z Discard empty ink tanks according to the local laws and regulations regarding disposal of consumables.

3

Prepare a replacement ink tank.

(1) Unpack the new ink tank and pull off the orange tape.

(2) Remove the orange protective cap from the bottom of the ink tank and discard it.

47



Important z Ensure that all the orange tape has been peeled off along the perforation. If there remains a part of the orange tape, ink may not be ejected correctly.

z Do not squeeze the side of ink tanks as this may cause the ink to leak out and stain your clothes and hands. z Do not re-attach the protective cap once you have removed it.

z Once the protective cap is removed, do not touch the open ink port.

4

Insert the ink tank.

(1) Insert the ink tank into the print head holder.

(2) Press on the "PUSH" mark until the ink tank snaps firmly into place.

48

5

Close the front cover.

The print head holder moves to the right. The ink tank installation process is now complete.

Note z To maintain optimal print quality, use an ink tank within six months of its first use.

z Once an ink tank has been used, do not remove it from the printer and leave it out in the open. This will cause the ink tank to dry out and the printer may not function properly if it is reinstalled.

z Color ink consumption may occur even when black-and-white or grayscale printing is specified.

Color ink is consumed in the head cleaning and deep cleaning, which are necessary to maintain the printer’s capabilities.

z When an ink tank runs out of ink, replace the ink tank with a new one immediately.

If you continue printing with an empty ink tank, problems may occur.



When Printing Becomes Faint or Colors are Incorrect

When printing becomes faint or colors are incorrect, even if ink remains in the ink tanks, the print head nozzles are probably clogged. Follow the procedures below to maintain the print head.

Important Before maintaining the print head, check the following; z Open the front cover and make sure that the ink tank contains ink. If it is out of ink, replace it.

z Ensure that all the orange tape of the ink tank has been peeled off.

z Press "PUSH" on the ink tank and ensure that the ink tank is installed securely.

z Increase the Print Quality setting in the printer driver settings.

Step 1

"Printing the Nozzle Check Pattern on page 50

If the print quality is poor If white stripes are noticeable

Step 2

"Print Head Cleaning on page 53

If the problem remains

Step 2

"Aligning the Print Head on page 57

Step 3

"Print Head Deep Cleaning on page 55

Note If Print Head Deep Cleaning does not solve the problem, contact the Customer

Care Center.

49



Printing the Nozzle Check Pattern

Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzles, and to verify print head alignment. Use this function when printed results are blurred or the color is incorrect.

Note Nozzle check pattern printing can also be executed from the printer itself. With the printer on, load a sheet of Letter-sized paper in the twice.

1

With the printer on, load a sheet of Letter-sized paper in the printer.

2


See "Opening the Printer Properties Dialog Box Directly from the Start Menu on page 26.

3

Print the Nozzle Check Pattern.

50

When the confirmation message is displayed after the nozzle check pattern has

See "Examining the Nozzle Check Pattern on page 52.



1


2

Open the BJ Printer Utility

(1) Double-click the hard disk icon where the printer driver was installed, then the

3

Print the Nozzle Check Pattern.

pull-down menu.

(3) Confirm the nozzle check pattern.

51

QSG_Printing_Nozzle_Check.fm Page 52 Saturday, July 12, 2003 10:44 AM


Examining the Nozzle Check Pattern

The nozzle check pattern should appear as follows when ink is discharged properly.

Examine the nozzle check pattern output by the printer.

Note The nozzle check pattern will not be printed correctly if there is not enough ink. Replace the ink tank if the remaining amount of ink is insufficient.

(1)

(2)

(1) White stripes in this pattern require runing print head cleaning procedure.

See "Print Head Cleaning" on page 53.

(2) Unevenness in these patterns indicates that the print head requires alignment.

See "Aligning the Print Head" on page 57.

52



Print Head Cleaning

Clean the print head if you suspect that the nozzles might be clogged. Cleaning the print head consumes ink, so perform print head cleaning only when necessary.

Note

The print head can also be cleaned from the printer itself. With the flashes once.

1

Ensure that the printer is on.

2



3

Start Print Head Cleaning.

(1) Click the Maintenance

(2) Click Cleaning

53



1


2


(1) Double-click the hard disk icon where the printer driver was installed, then the

3

Start Print Head Cleaning.

(1) Select Cleaning the pull-down menu.

(2) Click Cleaning

54

Important Do not perform any other operations until the print head cleaning finishes. This takes about 50 seconds.

Note z If this does not solve the problem, clean the print heads again, up to three more times.

z After print head cleaning finishes, print the nozzle check pattern to verify that the print head nozzles are clean.

See "Printing the Nozzle Check Pattern on page 50.

If the problem persists, perform print head deep cleaning.

See "Print Head Deep Cleaning on page 55.



Print Head Deep Cleaning

If print quality does not improve by standard print head cleaning, try performing print head deep cleaning, which is a more powerful process. Print head deep cleaning consumes ink, so perform this procedure only when necessary.

1


2



3

Start Print Head Deep Cleaning.


(2) Click Deep Cleaning perform any other operation until the print head deep cleaning is completed.

This takes about one minute.

55



1


2


(1) Double-click the hard disk icon where the printer driver was installed, the

3

Start Print Head Deep Cleaning.

(1) Select Cleaning the pull-down menu.

(2) Click Deep Cleaning

56 perform any other operation until the print head deep cleaning is completed.

This takes about one minute.

Note After print head deep cleaning finishes, print the nozzle check pattern to verify that the print head nozzles are clean.

See "Printing the Nozzle Check Pattern on page 50.

If the head is still not clean after the second deep cleaning, the print head may be worn out, even if ink remains in the ink tanks.

In this event, contact the Customer Care Center.



Aligning the Print Head

Aligning the print head position allows you to print without shifts in the color registration.

Print head alignment is performed either manually or semi-automatically (simple head alignment). This section deals with the manual print head alignment that allows you to precisely align the print head. For details on simple (semi-automatic) print head alignment, refer to the

Easy Setup Instructions

.

Note Ensure that the ink tanks are correctly installed.

1

With the printer on, load a sheet of Letter-sized papers in the printer.

2



3

Print the pattern.


(2) Click Custom Settings

57



(3) Select Align heads manually

When the confirmation message is

(4) Click Print Head Alignment

(5) When the confirmation message is

(6) After the pattern is printed, click Yes

58



4

Align the Print Head.

(1) Look at the print out. From the patterns, select the most even, least irregular patterns and enter their numbers.

(2) Enter the numbers.

(3) Click OK

(4) Click OK

59



1


2

Open the BJ

(1) Double-click the hard disk icon where the printer driver was installed, the

3

Print the pattern.

pull-down menu.

When the confirmation message down menu.

When the confirmation

60



4

Align the Print Head.

(1) Look at the print out. From the patterns, select the most even, least irregular patterns and enter their numbers.

(2) Enter the numbers.

(3) Click Send

(4) Click Quit

61


Troubleshooting

This section provides troubleshooting tips for the most common printing problems.

Troubleshooting usually falls into one of the following categories.

Refer to the

User's Guide

for additional information on topics not covered in this section.

When an Error Occurs

The BJ Status Monitor opens and displays a message when an error occurs. Take the appropriate action described in the message.

The message may vary depending on your operating system.

the on-screen instructions.

62


Troubleshooting

Cannot Install the Printer Driver

Problem

Cannot Install the

Printer Driver

Possible Cause

Installation procedure not followed correctly

Try This

Follow the Easy Setup Instructions packaged with your printer for proper printer driver installation.

If the installer was forced to terminate due to an error, Windows may be unstable.

Remove the CD-ROM from the CD-ROM drive and restart your computer. Reinstall the printer driver. If this problem persists, refer to your Windows documentation for more information.

Other applications running in the background

Other applications opened on your computer can interfere with the installation routine. Close all open software applications before reinstalling the printer driver.

Refer to the Easy Setup Instructions for installing the printer driver.

Installation does not start automatically when the CD-ROM is inserted into the drive

If the printer driver installation did not start automatically when you inserted the

CD-ROM into the CD-ROM drive:

Installation CD-

ROM is not working properly

Confirm that there are no problems with the Setup Software & User’s Guide CD-

ROM .

Use Windows Explorer to confirm that the CD-ROM can be read.

Unable to proceed beyond the Printer

Port Screen

2. When the Terminate Installation screen

4. Turn the printer and the computer off.

5. Check the cable connection.

6. Restart the computer.

7. Carefully follow the procedures described in the Easy Setup

Instructions and reinstall the driver.

63


Troubleshooting

Print Quality is Poor or Contains Errors

Problem Possible Cause Try This

Ink does not eject properly/Printing is

Blurred/ Colors are

Wrong / White

Streaks appear

Ink tank is not seated properly/Ink tank is empty

Check that the ink tanks are firmly seated in the print head and reseat them if necessary.

Check that the correct ink tanks are installed and that they are in the correct order.

See Replacing an Ink Tank on page 44.

Check to see if all the orange tape has been peeled off as shown in (1). If a part of the orange tape remains as shown in (2), remove it thoroughly.

If an ink tank is empty, replace the ink tank. See page 44.

Replacing an Ink Tank on

Print head is misaligned

Print head nozzles clogged

Align the print head.

See """"Aligning the Print Head on page 57....

Print the nozzle check pattern to check for uneven ink output.

See """"Printing the Nozzle Check Pattern on page 50....

When a specific color is missing from the nozzle check pattern, clean the print head.

If ink supply is uneven: See """"Print Head Cleaning on page 53.

Media not loaded with the print-side up

Check that your paper is loaded with the correct print side facing up.

Note Follow the instructions packaged with your specialty media for loading and handling.

Incorrect paper type loaded.

Print Quality not set properly Macintosh.

print quality.

end.

64


Troubleshooting

Problem

Printed Paper Curls or Ink Blots

Possible Cause

Paper being used is too thin

Try This

Use Photo Paper Pro to print images that require a lot of ink (i.e. pictures with intense colors or photographs).

Color Intensity setting is too high

Reduce the Intensity setting in the printer driver and try printing again.

Paper feed roller is dirty

Printed Surface is

Scratched

Inappropriate paper type used

Clean the paper feed roller.

See "Paper Does Not Feed Properly on page 68.

Check to see if the paper you are printing on is too thick or curled.

See """"Print Media to Avoid on page 3.

Note that smudging may occur at the top and bottom edges of the paper when using Borderless Printing. Ensure that the paper you are using is compatible with Borderless Printing.

See """"Media Types Suitable for Borderless Printing on page 38.

See "Media Types Suitable for Borderless Printing on page 41.

Thick paper used applied under direct printing.

65


Troubleshooting

Troubleshooting Printer Hardware

Problem

Printer Does Not

Start or Printer

Stops During

Print Jobs

Possible Cause

Print head has overheated due to long periods of continuous printing

Try This

Stop printing and turn the printer off for at least 15 minutes to allow the print head to cool down.

The print head tends to overheat when printing continuously for long periods of time. The print head is designed to automatically pause at line breaks before resuming printing in order to cool down.

The area around the print head can become extremely hot during extended print operation. Always avoid touching the print head and its peripheral components.

Printing highresolution photographs and graphics

Wait until the print job finishes.

photographs and high-density graphics can take time.

Printer cable is too long

Avoid using USB cables longer than 16.4 feet.

There may be problems in your operating system

Restart your computer. It may solve the problem.

Delete an undesired print job if there is any. Use BJ Status Monitor in Windows or

BJ Print Monitor in Macintosh for the deletion.

See Opening the Printer Properties Dialog Box Directly from the Start Menu on page 26.

The print job is deleted.

Note

Cannot Print to

End of Job

4. Click to select an undesired document and click

The print job is deleted.

.

Incorrect page size selected

Verify that the page size setting matches the size of the paper loaded in the printer: matches the size of the paper loaded.

Not enough free space on hard disk the paper loaded.

Your operating system may be out of free disk space.

Check the available space on your computer’s hard disk.

66


Troubleshooting

Problem

Cannot Print to

End of Job

Possible Cause

The size of the print data is too large

Try This

Check the size of the print data. For Windows XP and Windows 2000, if the size of the data is too large, part of it may be lost. When the spool format is EMF, follow the procedure below.

Note degraded.

When you connect to a computer running Windows

XP, the screen shows the warning message

“High-SPEED USB

Device Plugged into non-High-

SPEED USB Hub”.

You connect to a computer that does not support USB

2.0 Hi-Speed.

Connect to the printer’s lower port (USB 2.0 Full Speed).

The warning message will no longer appear.

Event though your computer and operating system support

USB 2.0, it does not seem to work well.

Your cable does not support USB 2.0.

Be sure to use a USB 2.0 certified cable, preferably one no longer than 3 meters

(approx. 9.84 feed).

You connect to the computer through a

USB hub.

Connect the printer directly to the computer’s USB port without going through the hub.

Either an expansion card supporting

USB 2.0 or the driver for USB 2.0 may not be installed correctly so that the printer is not recognized.

1. Read the manual supplied with the expansion card and reinstall the card.

2. Reinstall the USB 2.0 driver using the latest version of the driver.

Two icons for the printer are created.

You have changed the USB cable from the lower port to the upper one or vice-versa, which created a second printer icon.

the non grayed-outcolor printer icon to print from.

The grayed-out printer icon is for the port that is no longer connected.

67


Troubleshooting

Paper Does Not Feed Properly

Problem

Paper Does Not

Feed Properly

Possible Cause

Inappropriate paper type used

Try This

Check to see if the paper you are printing on is too thick or curled.

See "Print Media to Avoid on page 3.

Paper feed roller is dirty

Follow the steps described below to clean the paper feed rollers.

If envelopes or post cards do not feed properly, even after correcting any paper curl, clean the paper feed roller.

1. Ensure that the printer is on and there is no paper loaded in the printer.

Foreign objects inside the Auto

Sheet Feeder flashes three times.

The paper roller rotates as it cleans.

Repeat this cleaning operation two times.

3. Load a stack of Letter-sized plain paper in the printer.

flashes three times, then feed the sheet of paper.

Repeat this operation two times.

If the printer still does not feed the envelopes or the post cards properly through the printer, even after the cleaning operation, repeat the procedure.

If a foreign object, such as a paper clip or pencil, has fallen into the Auto Sheet

Feeder. Turn the printer off and unplug the power cord from the power outlet before removing it. If you are unable to remove it easily, contact the Customer

Care Center.

68


Problem

Paper Jams

Troubleshooting

Possible Cause

Paper jams inside the printer

Try This

1. Gently pull the jammed paper out of the Auto Sheet Feeder or the paper output slot, whichever is easier.

• If the paper tears and some of it is left in the printer, turn the printer off, then open the front cover and remove the piece of paper. Do not touch internal parts in the printer. After removing the paper, close the front cover and turn the printer on. If you cannot reach or remove the torn paper, do not attempt to disassemble the printer yourself. Contact the Customer Care Center.

• If you cannot extract the paper, turn the printer off, and then turn it back on.

The remaining paper will be ejected automatically.

Paper jams inside the Photo Paper

Tray button on the printer.

Remove the paper according to the following procedure.

1. Remove the Photo Paper Tray.

2. Slowly pull the paper out if jagged paper remains in the paper out slot of the

Photo Paper Tray.

• If you cannot pull the paper out, or if the paper tears and a piece remains inside the printer, open the front cover and remove it. Be careful not to touch the components inside the printer.

• If you cannot pull the paper out, turn off the printer, and then turn on the printer again. The paper will be automatically ejected.

3. If any of the paper is sticking out of the Photo Paper Tray, reload it in the tray.

4. Reload the paper into the Photo Paper Tray.

If you cannot remove the paper or the paper tears inside the printer, or if the paper jam error continues after removing the paper, contact the Customer Care

Center.

69


Troubleshooting

Handling Error Messages

flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error.

Number of

Flashes

Two flashes

Three flashes

Four flashes

Five flashes

Eight flashes

Nine flashes

Possible Cause Try This

Printer is out of paper / Paper does not feed

Paper jam If a paper jam occurs, clear the jammed paper, reload paper in the printer, then press the RESUME/CANCEL

Empty ink tank

Print head not installed / Print head not installed correctly / Defective print head

Install the print head. If the print head is already installed, remove the print head and check the electrical contacts for foreign matter, then reinstall.

After reinstalling the print head, you may need to realign it.

If this error still remains, the print head may be damaged. Contact the Customer

Care Center.

Waste ink tank almost full

Replace it with a new ink tank immediately after the printing. It may damage the printer if you continue printing with an empty ink tank.

See "Replacing an Ink Tank on page 44.

The printer has a built-in waste ink tank to hold the ink consumed during print head cleaning.

Eight flashes indicates that this tank is nearly full.

Contact the Customer Care Center.

A specified period of time has elapsed without receiving a response from the digital camera / The digital camera or digital video camcorder connected is not compatible with this printer

Disconnect the camera cable, press the printer's RESUME/CANCEL reconnect the cable.

If the error is not fixed, there is a possibility that you are using a digital camera or digital video camcorder that is not supported by this printer. Use a digital camera or digital video cameracorder compatible with this printer.

70


Troubleshooting

Number of

Flashes

Eleven flashes

Possible Cause Try This

Note POWER alternately green and orange

Simple print head alignment failed

Possible causes are as follows:

• Ink has run out.

• Print head nozzles are clogged.

• The paper output tray has been exposed to a strong light source preventing correct print head alignment.

See "Printing the Nozzle Check Pattern on page 50, for information on how to print a nozzle check pattern.

If you suspect the paper output tray has been exposed to a strong source of light, align the print head again.

If print head alignment fails again, manually align the print head.

See "Aligning the Print Head on page 57 for information on the manual print head alignment.

An error that requires contacting the Customer Care Center may have occurred.

Disconnect the printer cable from the printer, and then turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on after leaving it about 10 minutes.

If the problem remains, contact the Customer Care Center.

71


Troubleshooting

An Error Message Appears on the Screen

Problem

Paper Identification

Error

Possible Cause

Paper Identification not functioning properly

Try This

Continuing printing may result in poor print quality. To maintain print quality, disable the Paper Identification function, and try printing again, if other printer functions are working normally.

Borderless Printing

Error

Errors on Photo

Paper Tray

Incorrect paper loaded

Ensure that the loaded paper is suitable for Borderless Printing.

If the error continues, disable Paper Identification, select the desired type of paper, then try printing again.

Paper not loaded Load paper in the Photo Paper Tray, ensure that the knob is turned to the left until it points at the arrow on the Photo Paper Tray, and press the RESUME/

CANCEL

See """"Printing from the Photo Paper Tray on page 18.

Incorrect paper size selected

Verify that the paper size setting matches the size of the paper loaded in the printer:

Check the Paper Size matches the size of the paper loaded.

Check the Page Setup

Page Setup size of the paper loaded.

Note To print from the Auto Sheet Feeder, follow the procedure below.

For paper sizes smaller than B5 (7.1 x 10.1 in / 182 x 257 mm), remove the Photo Paper Tray, and load the desired size of paper in the Auto Sheet Feeder.

For other sizes, turn the knob on the Photo Paper Tray to the right, and then load the desired size of paper in the Auto Sheet

Feeder.

72


Troubleshooting

Problem

Error Writing /

Output to USBxxx

(USBPRNxx)

Possible Cause

Printer not ready

Try This

POWER job is being sent to the printer. It will glow a steady (non-flashing) green when it is ready for use or when the print job is completed.

Paper not loaded

Paper not loaded correctly

Printer port setting does not match the interface connected to the printer

Check the printer port settings.

Port

A USB port is selected if either USBnnn (Canon i960) (where n is a number) is indicated.

Canon

To change this setting, shut down your Windows operating system, turn off the printer, then re-connect the printer to the interface selected in the printer driver.

Faulty connection

Remove the paper, fan the paper to ensure that sheets are not sticking together, and reload the paper correctry into the Auto Sheet Feeder.

Ensure that the printer cable is securely connected to the computer.

Note If using a switching hub or other device, disconnect the printer and reconnect it directly to the computer and try printing again.

If successful, the problem may have been with the device.

There could also be a problem with the cable(s). Replace the cable(s) and try printing again.

Printer driver is not installed properly

Uninstall then reinstall the printer driver.

Canon i960

2. Follow the on-screen instructions to uninstall driver.

3. Follow the procedures described in the Easy Setup Instructions and reinstall the printer driver.

Printer not ready

“Error No.: X300”

Printer not properly connected

Ensure that the printer is securely connected to the computer.

Note If using a switching hub or other device, disconnect the printer and reconnect it directly to the computer and try printing again.

If successful, the problem may have been with the device.

There could also be a problem with the cable(s). Replace the cable(s) and try printing again.

Specified printer name not on the

1. Double-click the hard disk icon where the printer driver was installed, then

“Error No.: 2500”

Simple print head alignment failed

Simple print head alignment failed.

See "Handling Error Messages on page 70.

73


Troubleshooting

Cannot Print Properly from the Digital Camera

The following messages may be displayed on the digital camera or digital video camcorder when images are printed directly from them. Correct the error according to the procedure below.

Camera Error Message

Printer in use

Printer warming up

No Paper

Paper Jam

Printer cover open

No print head

Waste tank full

Printer error

Possible Cause

Images are printed from the computer

Try This

Wait until printing ends. The printer automatically starts printing the images from the camera after completing the current printing.

The printer is warning up Wait until warm-up ends. When it is ready, the printer starts printing automatically.

No paper is loaded button on the printer.

Remove the jammed paper, load new media, and press the A paper jam occurs in the printer

The front cover is open Close the front cover.

Print head is defective or not installed

Install the print head again according to the Easy Setup

Instructions . If the problem continues after reinstalling it, the print head may be defective. Contact the Customer Care Center.

The waste ink tank is nearly full from the error. Contact the Customer Care Center as soon as possible.

An error requiring servicing lamp on the printer flashes alternately orange and green)

Turn off the printer, unplug the power cord from the power supply, plug the power cord back in, and then turn on the printer. If the same error occurs, contact the Customer Care

Center.

Ink is low It is about time to replace the ink tank with a new one. Use a resume the printing.

Ink tank is empty The ink tank has run out of ink. Replace the ink tank with a new one.

74


Troubleshooting

Note z Images can be printed directly from digital cameras and digital video camcorders that are compatible with this printer. z If the connected digital camera or digital video camcorder does not support, the printer.

z If the operation time or data transmission time is too long when the digital camera or digital video camcorder is connected to this printer, a communication time error may occur and no more images can be printed. If this error occurs, disconnect the cable between the printer and the digital reconnecting the cable between the printer and the digital camera, turn the camera's power back on.

z When the paper is curled or the printed surface of the paper is scratched screen.

z For more details, also refer to the user's manual for the digital camera or digital video camcorder.

If there is a problem with the digital camera or digital video camcorder, contact the Customer Care Center.

75


Appendix

Installing the Printer Driver When Using Mac OS 9.x

When using other than Mac OS X (Mac OS 8.6 to 9.x), install the printer driver following the procedure below.

1

Turn on your Mac and insert the Setup Software & User’s Guide CD-ROM.

2

Open the Mac OS 8.6-9.x

3

Double-click the Installer

4

Read the License Agreement

5

Click Install

The printer driver will load automatically.

6

If the message “No other applications can be running…” appears, click

7

When the “Installation was successful” screen is displayed, click Restart

8

From the Application

Follow the on-screen instructions.

9

When the “Installation has Finished” screen appears, click OK

10

When prompted, restart your computer.

11

After the computer restarts, TURN THE PRINTER ON, and select the Apple

12

Click the i960

13

Close the Chooser

Note support.

14

To ensure highest quality output, continue with Step 7 “Align the Print

Head” on the Printer Driver Guide for Mac OS 9.

76


Appendix

User’s Guide Table of Contents

Your printer's electronic User's Guide, located on the

Setup Software and User's Guide CD-

ROM

, offers detailed information on the following topics.

How to Use This Manual

Printer Parts and Their Function

Useful Printing Techniques

Printing with Borderless Printing

Reducing Noise from Images Taken with a

Digital Camera

Achieving Vivid Reproduction of Images with Lots of Greens and Blues

Printing with Color and Brightness

Automatically Optimized

Adjusting Print Quality

Smoothing the Rough Edges of Certain

Images (Windows)

Automatically Resizing the Image to Fit the Page

Resizing the Image by Selecting the

Scaling Ratio

Printing Multiple Pages on a Single Page

Enlarging a Document by Printing it on

Multiple Pages

Printing Multiple Pages for Assembly into a Booklet

Printing on Both Sides of the Page

Printing Stamped Messages on

Documents (Windows)

Printing Background Images on

Documents (Windows)

Adding Illustrated Effect to Documents

Printing the Entire Image in Single Color

Printing in Grayscale

Reversing the Page Printing Order

Printing on Nonstandard Size Paper

Reducing the Sound of Printer Operation

Registering Printer Driver Settings

Printing Media

Compatible Media Types

Envelopes


Glossy Photo Paper

Photo Paper Pro

Photo Paper Pro Perforated


Photo Paper Plus Semi-gloss

Matte Photo Paper

Transparencies

T-Shirt Transfers

Checking the Status of the Printer

BJ Status Monitor Functions

Print Center

Troubleshooting

Cannot Install Printer Driver

Print Quality is Poor

Printer Does Not Start or Stops During

Print Jobs

Paper Does Not Feed Properly

Paper Jams

The POWER Lamp Flashes Orange

An Error Message is Displayed on the

Screen

Cannot Print Properly from the Photo

Paper Tray

Cannot Print Properly from the Digital

Camera

Problems Unique to Windows

Problems Unique to Macintosh

Appendix

Printing Area

Uninstalling the Printer Drivers

Uninstalling the User’s Guide

Transporting printer

Printer Driver Functions (Windows)

Printer Driver Functions (Macintosh)

BJ Printer Utility

Index

77

QSG_Spec.fm Page 78 Saturday, July 12, 2003 10:48 AM

Appendix

Specifications

Printer

Printing resolution:

Print speed *

* Print speed may vary with the content of the document and the processing speed of the host computer.

Print width:

4800 X 2400* dpi. max.

*Maximum resolution of 4800 x 1200 dpi used at the bottom edge of the page.

Black printing (text pattern)

Max Speed (Custom Setting 5): 10 ppm

Standard: 4.3 ppm

Color printing

Max Speed (Custom Setting 5): 10 ppm

Standard: 3.8 ppm

Photo printing (PR-101 A4) Standard: 0.99 ppm

203.2 mm max. (8.0 in)

(for Borderless Printing: 216.0 mm / 8.5 in)

Canon extended mode

80 KB

Resident print control mode:

Receive buffer:

IInterface (USB):

Acoustic noise level:

Operating environment:

Storage environment:

Power supply:

Power consumption:

Dimensions

(with the paper rest and paper output tray retracted):

Weight:

Print Head:

USB

USB 2.0 Hi-Speed

Approx. 37 dB (A) (in the highest print quality mode)

Temperature: 5 to 35°C (41 to 95°F)

Humidity: 10 to 90% RH (no condensation)

Temperature: 0 to 40°C (32 to 104°F)

Humidity: 5 to 95% RH (no condensation)

AC 100-127 V, 50/60 Hz

AC 220-240 V, 50/60 Hz

Standby: Approx. 2 W

Printing: Approx. 24 W

16.54 (W) X 12.25 (D) X 7.28 (H) in

420 (W) X 311 (D) X 185 (H) mm

Approx. 5.8 kg (10.8 lb.)

512 nozzles of each color (1200 dpi)

78

QSG_Spec.fm Page 79 Saturday, July 12, 2003 10:48 AM

Appendix

Printer

Ink Tanks: Capacity (pages):

Black (BCI-6BK) approx. 1000

*1

, approx. 760

*2

Cyan (BCI-6C) approx. 750

*2

Magenta (BCI-6M) approx. 620

*2

Yellow (BCI-6Y) approx. 460

*2

Photo Cyan (BCI-6PC) approx. 340

*2

Photo Magenta (BCI-6PM) approx. 260

*2

*1

1500 characters per page, normal text, at standard and plain paper mode with Windows XP printer driver

*2

Based on printing the ISO JIS-SCID No.5 pattern at standard and plain paper mode with Windows XP printer driver

Bubble Jet Direct Print

Compatible Paper

Layout Print

Print Quality

Effect

DPOF Functions

Card #1 (Photo Paper Pro 4" x 6" /101.6 x 152.4 mm), Card #2

(Photo Paper Plus Glossy 4" x 6" /101.6 x 152.4 mm ), Card #3

(Photo Paper Plus Glossy 5" x 7" /127.0 x 177.8 mm), LTR (Photo

Paper Pro or Photo Paper Plus Glossy Letter), A4 (Photo Paper Pro or

Photo Paper Plus Glossy A4)

Standard: Borderless / with border, Index Print: 15-80 images

Standard

Exif Print

Ver. 1.00 compatible (Index print, number of copies, select images, print special characters (date/image no.))

BJ Printer Driver Systems Requirements z Use a computer on which Windows XP, Windows 2000,

Windows Me, Windows 98 can operate.

z USB *1

interface

USB 2.0 Hi-Speed

*2

interface z Available hard-disk space for printer driver installation

Windows XP/Windows 2000: 65MB

Windows Me/Windows 98: 30MB

*1

USB operation can only be guaranteed on a PC with preinstalled Windows XP, Windows 2000, Windows Me, or

Windows 98. (This includes Windows XP, Windows 2000, or Windows Me upgraded from pre-installed Windows 98 or later)

*2

USB 2.0 Hi-Speed operation can only be guaranteed under the environments below.

OS: Windows XP

*3

/Windows 2000

*3

USB 2.0 Hi-Speed Interface: a PC and a USB cable that comply with USB 2.0 Hi-Speed standard

*3

Supporting Microsoft standard USB 2.0 driver only.

Please refer to the Microsoft web site for more information.

z Use a Macintosh series computer equipped with USB interface on which Mac OS 8.6 to 9.x or Mac OS X v.10.2.1 to 10.2.6 can operate.

See www.canontechsupport.com for Mac OS update compatibility.

z Available hard-disk space for printer driver installation

Mac OS 8.6 to 9.x: 30 MB

Mac OS X v.10.2.1 to 10.2.6: 100 MB z The following functions are not supported when using

Mac OS X v.10.2.1 to 10.2.6:

- Duplex Printing

- Photo Optimizer PRO

Additional Systems Requirements for Electric Manuals z Pentium®‚ 75 MHz equivalent or higher processor (Pentium®‚ 133MHz equivalent or higher processor recommended ) z 2x or higher CD-ROM drive (4x or higher recommended) z Microsoft Internet Explorer 5.0 or later

79


Appendix

Safety Precautions

Please read the safety warnings and cautions provided in this manual to ensure that you use your printer safely. Do not attempt to use printer in any way not described in this manual.

Warning You may cause an electric shock/fire or damage the printer if you ignore any of these safety precautions.

If flammable solvents come in contact with electrical components inside the printer, it could cause a fire or electric shock.

If you accidentally switch the printer on while cleaning it, you could injure yourself or damage the printer.

Maintaining the printer Do not attempt to disassemble or modify the printer. There are no user serviceable parts inside

The printer contains high-voltage components. Never attempt any maintenance procedure not described in this guide.

Working around the printer

This could cause a fire or electric shock if the spray comes into contact with electrical components inside the printer.

80


Appendix

Caution You may cause injury or damage the printer if you ignore any of these safety precautions.

To avoid the risk of fire or electric shocks, install the printer in a location with an ambient temperature range of 5°C to 35°C (41°F to 95°F) and humidity of 10% to 90% (condensation free).

Never use a power supply source other than the one rated for the printer in the country where you purchased the printer.

AC 100-127 V, 50/60 Hz

AC 220-240 V, 50/60 Hz

Do not place metal objects (paper clips, staples, etc.) or containers of flammable solvents

(alcohol, thinners, etc.) on top of the printer.

If a child ingests any ink, consult a doctor immediately.

Ink may leak out and stain clothing or the surrounding area.

The metal parts may be very hot and could cause burns.

81


Appendix

Regulatory Information

Color Printer Model: K10229 (i960)

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

Use of a shielded cable is required to comply with Class B limits in Subpart B of Part 15 of the FCC Rules.

Do not make any changes or modifications to the equipment unless otherwise specified in the manual. If such changes or modifications should be made, you could be required to stop operation of the equipment.

Canon U.S.A., Inc.

One Canon Plaza


1-516-328-5600

This digital apparatus does not exceed Class B limits for radio noise emissions from a digital apparatus as set out in the interference-causing equipment standard entitled “Digital Apparatus”, ICES-003 of the Industry Canada.

Cet appareil numérique respecte les limites de bruits radio éléctiques applicables aux appareils numériques de Classe B prescrites dans la norme sur le matériel brouilleur: “Appareils Numériques”, NMB-003 édictée par l’Industrie Canada.

82


Appendix

Canon Printer and Scanner Limited Warranty --- (USA Only)

The limited warranty set forth below is given by Canon U.S.A., Inc. (“Canon USA”) with respect to the new or refurbished

Canon-brand printer or scanner (each a “Product”) packaged with this limited warranty, when purchased and used in the

United States only.

The Product is warranted against defects in materials and workmanship under normal use and service (a) for a period of one

(1) year from the date of original purchase when delivered to you in new condition in its original container or (b) for 90 days from the date of original purchase for refurbished Products. Defective parts or a defective Product returned to a Canon USA repair facility or a Canon USA Authorized Service Facility (“ASF”), and proven to be defective upon inspection, will be repaired, exchanged for new or comparable rebuilt parts, or exchanged for a refurbished Product, as determined by the Canon USA repair Facility or the ASF. Warranty repair or replacement shall not extend the original warranty period of the Product. This warranty does not cover any accessories, or any consumables, such as paper or ink cartridges, as to which there shall be no warranty or replacement.

This limited warranty shall only apply if the Product is used in conjunction with compatible computer equipment and software.

Canon shall have no responsibility for such items except for compatible Canon brand peripheral equipment covered by a separate warranty (“Separate Warranty”). Repairs of such Canon brand peripheral equipment shall be governed by the terms and without warranty of any kind by Canon USA, including any implied warranty regarding merchantability or fitness for a particular purpose, and all such warranties are disclaimed. The sole warranty, if any, with respect to such non-Canon brand

This limited warranty covers all defects encountered in normal use of the Product and does not apply in the following cases:

(a) Loss of or damage to the Product due to abuse, neglect, mishandling, improper packaging by you, alteration, accident, electrical current fluctuations, improper use, failure to follow operating or maintenance instructions, or environmental conditions prescribed in Canon USA’s user’s manual or other documentation, or services performed by someone other than a Canon USA repair facility or its ASF. Without limiting the foregoing, dropping the Product, scratches, and abrasions will be presumed to have resulted from misuse, abuse or failure to operate the Product as set forth in the operating instructions.

(b) Use of parts or supplies (other than those sold by Canon USA) that cause damage to the Product or cause abnormally frequent service calls or service problems.

(c) If the Product has had it serial number or dating defaced, altered or removed.

ANY SYSTEM SOFTWARE (WHETHER FACTORY LOADED ON THE PRODUCT OR CONTAINED ON THE SOFTWARE DISKETTES OR CD-

ROM'S ENCLOSED WITH, OR ACCOMPANYING, THE PRODUCT), AND ANY UTILITY SOFTWARE, DISTRIBUTED WITH OR FOR THE

PRODUCT, IS SOLD "AS IS" AND WITHOUT WARRANTY BY CANON. THE SOLE WARRANTY WITH RESPECT TO SUCH SOFTWARE IS

CONTAINED IN THE SOFTWARE MANUFACTURER'S LICENSE AGREEMENT DISTRIBUTED THEREWITH, INCLUDING ANY LIMITATIONS

AND DISCLAIMERS THEREON. PLEASE CONTACT CANON IMMEDIATELY IF YOU HAVE NOT RECEIVED A COPY OF THE SOFTWARE

MANUFACTURER'S LICENSE AGREEMENT.

NO IMPLIED WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE,

APPLIES TO THE PRODUCT AFTER THE APPLICABLE PERIOD OF THE EXPRESS LIMITED WARRANTY STATED ABOVE, AND NO OTHER

EXPRESS WARRANTY OR GUARANTY, EXCEPT AS MENTIONED ABOVE, GIVEN BY ANY PERSON OR ENTITY WITH RESPECT TO THE

PRODUCT SHALL BIND CANON USA, OR ITS ASF. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED

WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) CANON USA SHALL NOT BE LIABLE FOR LOSS OF

REVENUES OR PROFITS, INCONVENIENCE, EXPENSE FOR SUBSTITUTE EQUIPMENT OR SERVICE, STORAGE CHARGES, LOSS OR

CORRUPTION OF DATA, OR ANY OTHER SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES CAUSED BY THE USE, MISUSE, OR

INABILITY TO USE THE PRODUCT REGARDLESS OF THE LEGAL THEORY ON WHICH THE CLAIM IS BASED, AND EVEN IF CANON USA

OR ITS ASF HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOR SHALL RECOVERY OF ANY KIND AGAINST CANON

USA OR ITS ASF BE GREATER IN AMOUNT THAN THE PURCHASE PRICE OF THE PRODUCT CAUSING THE ALLEGED DAMAGE.

WITHOUT LIMITING THE FOREGOING, YOU ASSUME ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO YOU AND YOUR

PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE POSSESSION, USE, MISUSE, OR INABILITY TO USE THE

PRODUCT SOLD BY CANON USA NOT CAUSED SOLELY AND DIRECTLY BY THE NEGLIGENCE OF CANON USA, OR ITS ASF. (SOME

STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE

EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.) THIS LIMITED WARRANTY SHALL NOT EXTEND TO ANYONE OTHER THAN

THE ORIGINAL PURCHASER OF THE PRODUCT OR THE PERSON FOR WHOM IT WAS PURCHASED AS A GIFT, AND STATES YOUR

EXCLUSIVE REMEDY.

83


Appendix

•

•

•

Canon offers a full range of customer technical support* options:

• For interactive troubleshooting, e-mail technical support, the latest driver downloads and answers to frequently asked questions (www.canontechsupport.com)

Free live technical support Monday—Saturday (excluding holidays) for products still under warranty (1-757-413-2848)

For the location of the ASF nearest you (1-800-423-2366)

Telephone Device for the Deaf (1-866-251-3752)

If the problem cannot be corrected by using one of the above technical support options, repair options are available at the time of your call to the Free live technical support number above or via the website at www.canontechsupport.com

This limited warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.


Canon U.S.A., Inc.

One Canon Plaza


USA

Canon is a registered trademark of Canon Inc.

84


Index

Index

A

Adjusting Print Quality ................................................27

Advanced Printing .......................................................14

Aligning the Print Head ...............................................57

An Error Message Appears on the Screen .....................72

B

Balloon Help ................................................................ 2

BCI-6BK Black .............................................................44

BCI-6C Cyan ................................................................44

BCI-6C Photo Cyan ......................................................44

BCI-6M Magenta .........................................................44

BCI-6PM Photo Magenta ..............................................44

BCI-6Y Yellow ..............................................................44

BJ Print Monitor ...........................................................66

BJ Printer Driver Systems Requirements .......................79

BJ Printer Utility dialog box ..........................................51

BJ Status Monitor ..................................................62, 66

Borderless (full) ....................................................40, 43

Borderless Printing ............................. 35, 37, 38, 41, 65

Bubble Jet Direct .........................................................14

C

Camera Error Message .................................................74

Cancelling Print Jobs .............................................11, 13

Cannot Print Properly from the Digital Camera .............74

CANON LIMITED WARRANTY - (USA Only) ......................83

Cleaning ...............................................................53, 54

D

Deep Cleaning .......................................................55, 56

Digital camera .............................................................14

Digital video camcorder ...............................................14

Direct Printing .......................................................14, 79

Driver saving setting ......................................................32

settings .........................................................10, 12 uninstalling .........................................................73

E

Easy-PhotoPrint .............................................. 37, 38, 41

Easy-WebPrint ............................................................37

Examining the Nozzle Check Pattern ............................52

Exif 2.2 .......................................................................37

Exif Print .....................................................................37

G

Glossy Photo Paper ...................................................... 7

I

H

Handling Error Messages ............................................ 70

Help button .................................................................. 2

High Resolution Paper .................................................. 7

ImageBrowser ............................................................ 37

Installing the Printer Driver when using Mac OS 9.x ..... 76

L

Load Limit Mark ............................................................ 5

Loading Paper .............................................................. 3

M

Matte Photo Paper ........................................................ 7

Media speciality .............................................................. 6 to avoid ................................................................ 3

Media Type ....................................................... 7, 10, 12

Media Types for Digital Camera ................................... 15

Media Types Suitable for Borderless Printing ........ 38, 41

N

Nozzle Check ........................................................ 50, 51

Nozzle Check Pattern examining ........................................................... 52 printing .............................................................. 50

O

Opening the Printer Properties Dialog Box Directly from the

Start Menu ............................................................. 26

Opening the Printer Properties Dialog Box from Your

Application Program ............................................... 26

P

Page Setup ..................................................... 10, 12, 66

Page Setup dialog box ................................................ 66

Paper feed roller ......................................................... 68

Paper Jams ................................................................. 69

Paper Rest Load Limit ................................................... 7

Paper Size .................................................................. 12

Photo Noise Reduction ................................................ 31

Photo Optimizer PRO .................................................. 29

Photo Paper Plus Glossy ............................................... 7

Photo Paper Plus Semi-gloss ............. 6, 7, 18, 38, 41, 77

Photo Paper Pro ............................................................ 7

PhotoRecord ............................................................... 37

PhotoStitch ................................................................ 37

85


Index

POWER button .............................................................. 2

POWER lamp ................................................................ 2

POWER/ERROR lamp .................................................. 70

Print dialog box .......................................................9, 12

Print Head Alignment ................................................. 57

Print Head Cleaning .................................................... 53

Print Head Deep Cleaning ........................................... 55 print head holder ....................................................... 47

Print Media to Avoid ..................................................... 3

Print Quality ....................................................10, 27, 64

Printer Driver Setting for Media Type ............................. 7

Printer Properties dialog box ....................... 9, 26, 50, 65

Printing Borderless Photographs ...........................38, 41

Printing Photographs Directly from a Digital Camera ... 14

Printing the Nozzle Check Pattern ............................... 50

R

Recalling Driver Settings ............................................ 32

Regulatory Information ............................................... 82

Replacing an Ink Tank ............................................44, 49

RESUME/CANCEL button ........................................11, 13

S

Safety Precautions ..................................................... 80

Saving Driver Setting .................................................. 32

Speciality Media .......................................................... 7

Specifications ............................................................ 78

T

Tech support .............................................................. 84

Transparencies ............................................................. 7

Troubleshooting ......................................................... 62

T-Shirt Transfers ........................................................... 7

Turning on the Printer ................................................... 2

U

Uninstalling the printer driver ..................................... 73

Using Specialty Media .................................................. 6

V

Vivid Photo ................................................................ 30

W

Warranty .................................................................... 83

When Printing Becomes Faint or Colors are Incorrect ... 49

Z

ZoomBrowser EX ........................................................ 37

86

Quick Start Guide

Canon U.S.A., Inc.

One Canon Plaza, Lake Success, NY 11042, U.S.A.

Canon Inc.

30-2, Shimomaruko 3-chome, Ohta-ku, Tokyo 146-8501, Japan

Canon Canada, Inc.

6390 Dixie Road, Mississauga, Ontario, L5T 1P7, Canada

Canon Latin America, Inc.

703 Waterford Way, Suite 400, Miami, FL 33126, U.S.A.

Canon Mexicana S. de R.L. de C.V.

Periferico Sur No. 4124 Col. Ex-Rancho de Anzaldo, C.P. 01900, Mexico, D.F.

QA7-2962-V01 ©2003 Canon U.S.A., Inc.

P-i960-QSG-0603

Printed in Thailand

Quick Start Guide i 960

Series

Photo Printer

Canon i960 Series printer Quick Start Guide

Series

Photo Printer

Getting Help from Canon

Help Us Help You Better

Customer Technical Support Sequence

Ordering Information

Getting Help from Canon

Help Us Help You Better

Customer Technical Support Sequence

Ordering Information

Quick Start Guide

User's

Guide

Setup Software & User's Guide CD-ROM

Turning on the Printer

Loading Paper

 Print Media to Avoid

 Loading the Print Media

User’s Guide

➂

➀

➁

➀

➁

➂

Using Specialty Media

 Photo Quality Media

 Media Suited for Business

Documents

 Canon Specialty Media

User’s Guide.

Setup Software & User’s Guide CD-ROM

Photo Application Guide

 Caring for Your Photographs

Printing with Windows

User’s

Guide

Printing with Macintosh

User’s

Guide

Printing Photographs Directly from a Digital Camera

 Media Types for Digital Camera

 Printing from a Digital Camera

Printing from the Photo Paper Tray

 Attaching the Photo Paper Tray

 Removing the Photo Paper Tray

 Printing on Photo Paper Using the Photo Paper Tray

Accessing the Printer Driver

 Opening the Printer Properties Dialog Box from Your Application

Program

 Opening the Printer Properties Dialog Box Directly from the Start

Menu

Adjusting the Print Quality for Photographs

 Improving the Quality of Printed Images

User's Guide

Setup Software &

User's Guide CD-ROM

 Adjusting Print Quality

 Saving and Recalling Driver Settings

Using the Printer Driver Options

User’s

Guide

Setup Software & User’s Guide CD-ROM

Using the Bundled Software

Setup Software & User’s Guide CD-ROM

Easy Setup Instructions

Photo

Application Guide

Setup Software & User’s Guide CD-ROM

 Easy-PhotoPrint (Windows/Macintosh*)

 ImageBrowser (Macintosh)

 ZoomBrowser EX/PhotoRecord (Windows)

 PhotoStitch (Windows/Macintosh*)

 Easy-WebPrint (Windows)

User’s Guide

Printing Borderless Photographs with Windows

Setup Software & User’s Guide CD-ROM

Printing Borderless Photographs with Macintosh

Setup Software and User’s Guide CD-ROM

Print Media to Avoid

Loading the Print Media

Photo Quality Media

Media Suited for Business

Canon Specialty Media

Caring for Your Photographs

Media Types for Digital Camera

Printing from a Digital Camera

Attaching the Photo Paper Tray

Removing the Photo Paper Tray

Printing on Photo Paper Using the Photo Paper Tray

Opening the Printer Properties Dialog Box from Your Application

Opening the Printer Properties Dialog Box Directly from the Start

Improving the Quality of Printed Images

Adjusting Print Quality

Saving and Recalling Driver Settings

**Easy-PhotoPrint (Windows/Macintosh*)**

ImageBrowser (Macintosh)

ZoomBrowser EX/PhotoRecord (Windows)

**PhotoStitch (Windows/Macintosh*)**

Easy-WebPrint (Windows)

Knowing When to Replace Ink Tank

Replacing Ink Tanks

Examining the Nozzle Check Pattern