Visio-Copy (1) of JKW-IP QuikStart Guide.vsd

Visio-Copy (1) of JKW-IP QuikStart Guide.vsd
This is an abbreviated instruction manual for installation purposes.
The JKW-IP and software combine to create a network door entry video intercom system. The JKW-IP adaptor is an
addition to a single door, single master JK boxed set and allows up to 20 sets to be connected to up to 10 computers.
The system allows for call-in to the PC via the JKW-IP software, two way audio and one way video communication
between the door station and the PC, as well as the ability to activate a door or gate release mechanism.
[brackets] around a word refer to a button clickable in the current open window.
Always use the left-mouse button to choose an option or click a button, unless specifically instructed otherwise.
“Drop down menu” refers to a menu that only appears after a left-click or right-click interaction with an object on the
screen, such as the right-click drop down menu appearing in Figure 1 on page 3.
Your computer must meet the following system requirements to use the PC Application. For a complete list of
precautions, notes on usage, and notices, please see the JKW-IP Operation Manual. Please refer to the JKW-IP
Configuration Table at the end of this guide for keeping track of system specific installation details.
PC system
Network bandwidth
32-bit Microsoft Windows XP (SP2),
32-bit Windows Vista Ultimate/Home/Business/Enterprise(SP1)
Processor: 2 GHz or faster
System memory (RAM): 1 GB RAM or more
Hard disk: 10 MB or more (additional space is needed for recording)
Sound card: 8-bit full duplex, Direct Sound compatible
Display: 1024 x 768 or greater
Run-time: Microsoft(R).NET Framework 2.0 or later
Network: 10BASE-T/100BASE-TX Ethernet
TCP/IPv4, UDP/IPv4, SIP, Others
320 k to 8 Mbps (per IP Video Intercom Adaptor)
English, French, Spanish, German, Dutch, Italian, Japanese
Internet Explorer 6.0 or later (with Internet Options SSL 3.0 enabled)
Note: Windows is the registered trademark of Microsoft Corporation in the United Sates and other countries.
Current consumption
Image Format
Image Resolution
Network Interface
Network Protocol
Email Authentication
Network Bandwidth
Operating Temperature
18VDC, Shares power with the JK master monitor
Standby 110 mA, Maximum 200 mA
Hands-free / Priority transmission
320×240 (QVGA)
10BASE-T/100BASE-TX Ethernet
CRAM-MD5 hash, or CLEAR (unencrypted). Does not support SSL authentication.
320 K to 8 Mbps (per IP Video Intercom Adaptor)
0°C to 40°C (+32°F to +104°F)
200 (H)×150 (W)×35.5 (D) mm
7-7/8 (H) x 5-15/16(W) x 1-7/16 (inches)
Main Unit: Approx. 370 g (0.82 lbs)
Note: The PC Application is protected by intellectual property rights owned by International Systems Research Co.
It is expressly forbidden to remove, use, or distribute any or all of the parts of the PC Application's component
software without first obtaining the necessary license from International Systems Research Co.
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Figure 1: JKW-IP Program window
The most important features of the JKW-IP Program window are: (See Operations on pages 6 & 7 for details)
The [PC Setting] button (below OFF button), with PC specific volume level controls, configuring basic
program responses to events and enables automatic recording of video and audio.
The [Settings] button (lower right), which launches the web interface for a selected adaptor. Use this
to configure an adaptor’s network settings, get an Encryption Key, or update the email address it
sends alerts to.
The right-click drop down menu, which allows you register the adaptor to tell the software how to
find it, or match an Encryption Key (downloaded from Settings) to enable the door release feature.
The Message display will communicate important events and the adaptor ID involved.
The Status display will communicate the status of each adaptor from the computer’s point of view.
The Adaptor display contains a list all connected adaptors currently registered with the computer
running the JKW-IP software.
Step 1: Determine desired network settings for adaptors and complete the Configuration Table.
Use the Configuration Table (see page 8) to help gather information about the network and acquire an IP
address and appropriate subnet mask for each adaptor, and any changes to the default gateway (default, web port (default 443), and connection port (default 5060) that must be made before
connecting to the network (in most networks those defaults are fine).
Since the default subnet mask for the adaptor is, you will need to set your
computer’s IP address to (or any other valid Host address for that subnet) and the subnet
mask to before proceeding to step 2.
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5 INSTALLATION (continued)
Step 2: Configure each adaptor. Using a computer and an unmanaged switch, log in to each adaptor one
at a time using a web browser pointed to and click [OK] or [YES] for the any Security
Alert messages, then use the default Admin ID “aiphone” and Password “aiphone”. In the Admin tab do the
following (See Figure 2, below “Web Interface”)
Figure 2: Web Interface Admin tab
Click on the [Setting] button next to Administrator
Registration to change the Admin’s ID and Password
(highly recommended).
Click on the [Setting] button next to User Registration to
add up to 9 User IDs and Passwords (it is highly
recommended to add at least 1 User ID and Password).
Click on the [Setting] button next to Email to enter an
originating email address and mail server settings the
adaptor will send an email from whenever a door call,
sensor detection, or system start up occurs. Optional
(Some email providers are not supported).
Click on the [Setting] button next to Sensor IN / Option
OUT to configure the inputs to be N/O or N/C and the
Output duration to anything from 0 (momentary) to 600
seconds (Optional).
Figure 3: Network settings
Click on the [Setting] button next to Network and change
the IP address, subnet mask and ports as needed,
Update Encryption Key File, change the name, and
video settings. Required, (See Figure 3 to the right
“Network Settings”).
Click the [Save] button and then the [Reboot] button to restart
the adaptor (this will take up to 2 minutes) and repeat these
steps with the next adaptor until every adaptor has a unique IP
address and valid subnet mask determined in Step 1.
Step 3: Install JKW-IP software and register each adaptor in
the Adaptor display. Install the JKW-IP software on an Admin
or User PC. The software needs to know how to reach the
adaptors, and needs to have the Connection password to
connect and communicate. Update the computer’s IP
address and subnet mask to match the adaptors’ subnet.
For each line in the Adaptor display of the JKW-IP software
(this is where the Configuration Table is helpful):
Right-click the name of the adaptor and choose
Connect from the drop down menu (see Figure 1 on
page 3 “JKW-IP Program window”).
Provide IP address, Connection password (default is
“aiphone”), and an Admin or User ID and password (see
Figure 4 to the lower right “Adaptor Registration”).
Save and repeat for each adaptor and each computer (see
“Advanced Installation Techniques” section on page 8 for a
method of copying these settings to other PCs).
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Figure 4: Adaptor Registration
5 INSTALLATION (continued)
Step 4: Configure the JKW-IP software on User PCs. The
JKW-IP software has a Preference menu, available from the
[Settings] button, which can turn on balloon notifications that will
appear just above the task bar for a door calling in, room to room
station calling, sensor inputs or if there is not enough hard drive
space. Other events that can be turned on are sensor detection
tones and call tones, and settings for recording video and audio
(see Figure 5 to the right “PC Settings window”).
Figure 5: PC Settings window
Step 5: Encryption Key. The Encryption Key is a file downloaded
from the JKW-IP that allows Connected Users to unlock the door
through the JKW-IP software. The JKW-IP software should show
a gray square for the status icon for every adaptor for which the
encryption key has not been set or does not match (see Figure 8
on page 6 “Status display messages”). An Admin can (and should
regularly) click the [Update] button next to Update Encryption Key
File in the Admin tab to invalidate all existing keys and force users
to acquire a new one. To update a computer’s encryption keys to
allow a user to unlock the door or trigger the adaptor’s Option
output, launch the program and do the following:
Figure 6: Web Interface, User tab
Select an adaptor from the Adaptor display list in the JKW-IP
program window that has a gray square for that status icon.
Log in using the [Settings] button and if prompted enter a
valid Administrator or User ID and Password.
In the User tab, next to the Encryption Key Down Load click
the [Download] button (see Figure 6 to the right, “Web
Interface, User tab”).
Choose a memorable destination location on the user’s
hard drive and click [SAVE] (we recommend a secure folder).
In the JKW-IP program’s window, right click the adaptor in
the Adaptor display and choose the Encryption Key option
from the drop down menu (see Figure 1 on page 3 “Aiphone
Figure 7: Encryption Key dialog
Click the [……] button and navigate to the location saved in
step “d” and click [SAVE] button (see Figure 7 to the right
“Encryption Key dialog”).
Repeat for each computer and each adaptor, as needed.
Step 6: Deploy and test. Verify each door station can call in and perform as expected, with all User PCs
able to view video at expected rates, and if not, adjust settings in Step 2e as needed.
Pg. 5
The JKW-IP software is capable of the following operations:
Answering a call from the door station, Door release
and camera controls
Option Output from JKW-IP hardware adaptor
Computer to JK-1MD/1MED Master communication
Door station monitoring
Sensor Detection from Connected Equipment
Recording and Playback of images and audio from a
door station.
Figure 8: Status display messages
Answering a call from the door station
When the call button on a JK door station is pressed, the
following occurs:
(See Figure 1 on page 3 “JKW-IP Software window”).
The call tone sounds, unless disabled in [PC Settings] window.
The image from the door station is displayed on the JKW-IP
application main screen (unless another conversation is taking
place). The image will display until it is answered and switched Off
or it will time out after about 45 seconds.
The status icon in the Status display will change to a red square and
a message will read “1 CALL DOOR” the number indicating the
order of calls if multiple calls are placed within a short time.
(See Figure 8 top right “Status display messages”)
A message will appear in the Message display will read:
<Adaptor Name> CALLING FROM DOOR <Door station No.>
(See Figure 9 to the right “Message display list”)
When this occurs, the following operator interactions are available:
o Talk - The master station or any computer can answer the door by
clicking the [Talk] button, the computer operator that does so gets can
speak to the guest hands-free. Holding down [Talk] when answering
will force it into a “push to talk and release to listen” mode. The status
light will change to green, the status will read “COMMUNICATION” but
other operators will see it return to Standby and the video cease,
indicating it has been answered or cancelled.
o Display Adjustments - The Zoom/Wide, Adjust, and Pan and Tilt
arrows become available for use while the image is displayed.
o Manual recording is available, (See page 7 section 6.6 for details).
o Door Release - To release the door, click the
(Key) button.
NOTE: If the Encryption Key has not been set or if the door release
button gives an error message indicating the key is missing,
highlight the adaptor and follow Step 5 a through f on page 5.
o Off - When the conversation is complete, click [Off] to return the door
station, the master station, and the adaptor back to Standby so it is
ready for the next guest.
6.2 Option Output from the JKW-IP adaptor
At any time, select an adaptor from the Adaptor display and press the
[Option] button to trigger the option output. The Encryption Key for the
adaptor must be match the software’s key (see step 5 a through f on page 5).
Pg. 6
Figure 9: Message display list
Figure 10: User Controls
6 OPERATIONS (continued)
Computer to Master communication
The JKW-IP software and the physical JK-1MD/JK-1MED master stations can communicate via an intercom
feature, also called Room to Room calling or Computer to Master calling.
The following occurs when receiving a call
The call tone sounds, no image is displayed (the camera door station is not involved).
The status icon in the Status display will change to an orange square and a message will read
A message will appear in the Message display that will read
The [Talk] button is then available, click to start a conversation, if ignored the system will eventually time out.
Press [OFF] to end the conversation.
To place a call, select the adaptor whose Master you wish to communicate with and press the [Call]
button. If none are selected, the pre-tone will go out to every master, and the first JK-1MD/JK-1MED master
to push their Talk button will be able to communicate. Press [OFF] to end the conversation.
Entrance monitoring
The JKW-IP software can monitor a door station without first being called. Select an adaptor from the
Adaptor display and then click the [Monitor] button. The JKW-IP software will display video, receive audio
from the door station, and the status icon and Message displays will reflect the station’s Monitor status.
Press [TALK] to talk and press [OFF] to end monitoring and return to Standby.
Sensor Detection from Connected Equipment
When the Sensor input receives a change in state, the following occurs:
The Sensor Detection Tone plays, but the door station’s video and audio is not involved and the
status icon does not change.
The Message display will read <Adaptor Name> EXTERNAL INPUT <No.> for 30 seconds.
The operator can turn it off manually by selecting the adaptor and pressing [OFF].
Recording and Playback
o Automatic Image Recording - When a call is received from a door station, the door station images are
recorded automatically, unless the JKW-IP software is currently in conversation with another door station.
When communication starts or the call ends, the automatic recording stops.
o Automatic Video Recording - When a call is received from a door station, the door station’s video is
recorded if enabled in the [PC Settings] window. Video recording stops when the call is answered and
when the call ends (see Figure 5 on page 5 “PC Settings window”).
o Manual Image Recording – While communicating with a door station, press the [O] (Record) button.
The program will record one image every time it is pressed.
o Manual Video Recording – While communicating with a door station, press the [O] (Record) button.
Recording will continue until the conversation or monitoring ends and the adaptor goes back into
o Playback – While the JKW-IP program is in Standby, press the [|>] (Play) button, which opens a
window allowing the operator to select an Adaptor and view recordings.
Pg. 7
After the Adaptor display is complete for the first computer, a file will be created in the \Aiphone_JKW\
directory entitled “Adapter.config”. This file contains all the IP address locations of each adaptor and all the
connection settings and Admin User IDs and passwords, and it can be copied to another computer or
otherwise backed up in a secure location. Copy the file after installing the software to a computer, but before
launching the software to save several steps in Step 3 on page 4.
You can modify the file by launching the program and making any changes for that computer, such as
changing the Admin ID to a User ID. We recommend placing each Adapter.config file in their own folder
backed up in a secure location, along with the JKW-IP Configuration Table.
If security is a concern, contact Aiphone Technical Support for recommendations.
Cleaning: Clean the units with a soft cloth dampened with a neutral household cleanser. Do not use an
abrasive cleanser or cloth.
If you are experiencing difficulties with the device, please see our website at to
check for updates or contact Aiphone Technical Support at (800) 692-0200.
Setting Name
Adaptor's Name / MAC
IP Address
Subnet Mask
Default Gateway
Connection Port
Connection Password
Web Port
Admin User ID
Default setting Adaptor ID 1 Adaptor ID 2 Adaptor ID 3 Adaptor ID 4 Adaptor ID 5
MAC Address
User ID
(User tab) Email Setting
Aiphone warrants its products to be free from defects in material and workmanship under normal use and service for a period of one year after
delivery to the ultimate user. We will repair free of charge or replace at no charge Aiphone product, that upon examination by an Aiphone Repair
Technician is proven defective and under warranty. Aiphone reserves the right to make the final decision whether there is a defect in materials and/or
workmanship; and whether or not the product is within the warranty.
This warranty covers bench repairs by the Aiphone Service Department only, and does not extend to units that have been repaired or altered outside
of the factory. Aiphone is not responsible for any costs incurred involving on-site service calls. This warranty shall not apply to any Aiphone product
that has been subjected to misuse, neglect, accident, power surge, or used in violation of instructions furnished.
Aiphone Communication Systems
1700 130th Ave. N.E.
Bellevue, WA 98005
(425) 455-0510
FAX (425) 455-0071
(800) 692-0200
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JKW-IP QuikStart Guide
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