Omni 3730LE/VX510LE Gift Card Operations Omni 3730/VX510

Omni 3730LE/VX510LE Gift Card Operations Omni 3730/VX510
Omni 3730LE/VX510LE Gift Card Operations
New Card Issuance
1. Choose Issuance or press 1.
2. Select Program ID.
3. Select Promotional Profile ID.
4. Enter your Clerk ID and press Enter.
5. Swipe card (card must be swiped).
6. Enter the desired dollar amount.
If the amount is correct, press ENTER.
NOTE: If the amount displayed is incorrect,
press CLEAR and re-enter the transaction.
Gift Card Purchase
1. Choose Purchase or press 2.
2. Enter your Clerk ID and press ENTER.
3. Swipe the gift card or enter the card number
manually.
4. Enter the amount of the purchase and press
ENTER.
If the amount entered is correct, Press ENTER.
NOTE: If the amount displayed is incorrect,
press CLEAR and re-enter transaction.
Add Value to Card
1. Choose Add Value or press 3.
2. Select Program ID
3. Select Profile ID if multiple ID’s exist.
4. Enter your Clerk ID and press ENTER.
5. Swipe card (card must be swiped).
6. Enter the amount to be added to the card and
press ENTER.
7. If the amount is correct, press ENTER.
NOTE: If the amount is incorrect, press CLEAR and
re-enter transaction.
Please note: Items in bold print will apply
when the terminal is loaded with the
Loyalty Card application also.
Obtain Balance of Card
1. Choose Inquiry or press 5.
2. Enter your Clerk ID and press ENTER.
3. Swipe card.
Voiding an
Issuance/Purchase/Add Value
NOTE: Voiding a batch issuance will void every
card in the batch. Call OPT if a single card from a
batch needs to be voided.
1. Choose Void or press 6.
2. Enter Your Clerk ID and press ENTER.
3. Swipe card.
4. Enter the Auth. Code from the
original receipt, press ENTER.
5. Press CLEAR to return to the Menu.
NOTE: The Auth Code is an alpha/numeric entry.
To enter the alpha characters, press the associated
numeric key, then press the alpha key until the
desired character appears.
Transfer of Value from a Damaged
Card to a New Card
1. Choose Trnasfer or press 7.
2. Enter Your Clerk ID and press
Enter.
3. Enter original card number (or
swipe card) and press ENTER.
4. Swipe new card.
Add Points (Loyalty/Rewards Only)
1. Choose Add Points or press 0.
2. Enter your Clerk ID and press
ENTER.
3. Swipe Card.
4. Enter the desired dollar amount and press
ENTER. If the amount is correct,
press ENTER.
TECHNICAL SUPPORT: 1-877-438-3249
CUSTOMER SERVICE: 1-888-481-0757
Omni 3730/VX510/VX610 Gift Card Operations
New Card Issuance
1. Choose Issuance or press 1.
2. Select Program ID.
3. Select Promotional Profile ID.
4. Enter your Clerk ID and press Enter.
5. Swipe card (card must be swiped).
6. Enter the desired dollar amount.
If the amount is correct, press ENTER.
NOTE: If the amount displayed is incorrect,
press CLEAR and re-enter the transaction.
Gift Card Purchase
1. Choose Purchase or press 2.
2. Enter your Clerk ID and press ENTER.
3. Swipe the gift card or enter the card number
manually.
4. Enter the amount of the purchase and press
ENTER.
If the amount entered is correct, Press ENTER.
NOTE: If the amount displayed is incorrect,
press CLEAR and re-enter transaction.
Add Value to Card
1. Choose Add Value or press 3.
2. Select Program ID
3. Select Profile ID if multiple ID’s exist.
4. Enter your Clerk ID and press ENTER.
5. Swipe card (card must be swiped).
6. Enter the amount to be added to the card and
press ENTER.
7. If the amount is correct, press ENTER.
NOTE: If the amount is incorrect, press CLEAR and
re-enter transaction.
Please note: Items in bold print will apply
when the terminal is loaded with the
Loyalty Card application also.
Obtain Balance of Card
1. Choose Inquiry or press 5.
2. Enter your Clerk ID and press ENTER.
3. Swipe card.
Voiding an
Issuance/Purchase/Add Value
NOTE: Voiding a batch issuance will void every
card in the batch. Call OPT if a single card from a
batch needs to be voided.
1. Choose Void or press 6.
2. Enter Your Clerk ID and press ENTER.
3. Swipe card.
4. Enter the Auth. Code from the
original receipt, press ENTER.
5. Press CLEAR to return to the Menu.
NOTE: The Auth Code is an alpha/numeric entry.
To enter the alpha characters, press the associated
numeric key, then press the alpha key until the
desired character appears.
Transfer of Value from a Damaged
Card to a New Card
1. Choose Trnasfer or press 7.
2. Enter Your Clerk ID and press
Enter.
3. Enter original card number (or
swipe card) and press ENTER.
4. Swipe new card.
Add Points (Loyalty/Rewards Only)
1. Choose Add Points or press 0.
2. Enter your Clerk ID and press
ENTER.
3. Swipe Card.
4. Enter the desired dollar amount and press
ENTER. If the amount is correct,
press ENTER.
TECHNICAL SUPPORT: 1-877-438-3249
CUSTOMER SERVICE: 1-888-481-0757
Gift Card Batch Issuance
1. Press 4.
2. Select Program ID if multiple programs exist.
3. Select Promotional Profile ID if multiple programs
exist.
4. Enter Your Clerk ID and press ENTER.
5. Swipe the first card of the batch.
6. Enter the amount to be issued to the cards, press
ENTER.
7. Swipe the last card of the batch.
NOTE: If the amount displayed is incorrect,
press CLEAR and re-enter the transaction.
Print Terminal Report
1. Press 9.
2. Enter Your Clerk ID and press ENTER.
3. Press 1 for Terminal Report.
a. Press 1 for ‘Today’ report.
b. Press 2 for ‘Yest’ (yesterday) report.
NOTE: A days activity resides in the “today”
column until 3:00 AM and then the data is
moved to the “Yest” column.
4. Press 2 for Clerk ID report.
a. Press 1 to Print Report.
b. Press 2 to Clear Totals (see note).
NOTE: Clerk totals will accumulate until they
are cleared. The process of clearing totals will
erase the information for ALL clerks and it
needs only to be done once, from one terminal
within a store.
6. Press CLEAR to return to Menu.
Please note: Items in bold print will apply
when the terminal is loaded with the
Loyalty Card application also.
Error Codes
NSF BAL=$xx.xx – Insufficient funds,
the remaining balance is displayed.
System Unavailable – The Opticard
system is currently unavailable for
processing.
Invalid Clrk/Term Priv – The Clerk
or the terminal does not have the
transaction privilege.
Invalid Clerk – Clerk ID number is not
in the system.
05 General Denial
Invalid expiration date.
Max value exceeded.
Company issue limit exceeded.
06 System Error
Call for Support
12 Invalid Transaction
Call for Support
13 Invalid Amount
The card was issued for more than the
maximum or less than the minimum
permitted.
14 Invalid Card Number
Issuance
Card already issued
Not a valid Opticard
Invalid card length
Invalid check digit
Purchase
Card not found
Card not active
41 Card reported as lost
43 Card reported as stolen
51 Insufficient funds
54 Expired card
62 A restriction was placed on the card
63 System Error
Call for support
96 System Error
Call for support
Gift Card Batch Issuance
1. Press 4.
2. Select Program ID if multiple programs exist.
3. Select Promotional Profile ID if multiple programs
exist.
4. Enter Your Clerk ID and press ENTER.
5. Swipe the first card of the batch.
6. Enter the amount to be issued to the cards, press
ENTER.
7. Swipe the last card of the batch.
NOTE: If the amount displayed is incorrect,
press CLEAR and re-enter the transaction.
Print Terminal Report
1. Press 9.
2. Enter Your Clerk ID and press ENTER.
3. Press 1 for Terminal Report.
a. Press 1 for ‘Today’ report.
b. Press 2 for ‘Yest’ (yesterday) report.
NOTE: A days activity resides in the “today”
column until 3:00 AM and then the data is
moved to the “Yest” column.
4. Press 2 for Clerk ID report.
a. Press 1 to Print Report.
b. Press 2 to Clear Totals (see note).
NOTE: Clerk totals will accumulate until they
are cleared. The process of clearing totals will
erase the information for ALL clerks and it
needs only to be done once, from one terminal
within a store.
6. Press CLEAR to return to Menu.
Please note: Items in bold print will apply
when the terminal is loaded with the
Loyalty Card application also.
Error Codes
NSF BAL=$xx.xx – Insufficient funds,
the remaining balance is displayed.
System Unavailable – The Opticard
system is currently unavailable for
processing.
Invalid Clrk/Term Priv – The Clerk
or the terminal does not have the
transaction privilege.
Invalid Clerk – Clerk ID number is not
in the system.
05 General Denial
Invalid expiration date.
Max value exceeded.
Company issue limit exceeded.
06 System Error
Call for Support
12 Invalid Transaction
Call for Support
13 Invalid Amount
The card was issued for more than the
maximum or less than the minimum
permitted.
14 Invalid Card Number
Issuance
Card already issued
Not a valid Opticard
Invalid card length
Invalid check digit
Purchase
Card not found
Card not active
41 Card reported as lost
43 Card reported as stolen
51 Insufficient funds
54 Expired card
62 A restriction was placed on the card
63 System Error
Call for support
96 System Error
Call for support
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