Backup_of_M_21121_ST Pro Software Manual 3_2 Users Guide.cdr

Backup_of_M_21121_ST Pro Software Manual 3_2 Users Guide.cdr
Users Guide
Shadow Tracker ™ Professional
Software Manual
Version 3.2
Advanced Tracking Technologies, Inc.
© 2003 ATTI
All rights reserved
Minimum System Requirements
Windows® 95, 98, NT (SP 6), 2000 (SP 3), ME
PentiumII® - 350 Mhz (or higher recommended)
32 MB min. (64 MB recommended)
850 MB of free HD space
SVGA Monitor
Windows® compatible printer (color recommended)
Open 9 pin COM port
Shadow Tracker™ Professional software
Copyright © 2003, Advanced Tracking Technologies, Inc.
All rights reserved. No part of this publication may be reproduced or transmitted in any form or by any
means without the prior written permission of Advanced Tracking Technologies, Inc.
ATTI, Advanced Tracking Technologies, Shadow Tracker, MobilEyes and Time Traveler are
trademarks of Advanced Tracking Technologies, Inc.,
Microsoft, Windows and the Windows logo are registered trademarks of the Microsoft Corporation.
Pentium is the registered trademark of the Intel Corporation.
Other brands and products are trademarks of their prospective holders.
Table of Contents
About this Manual
Online Help
Common Controls
Using the Mouse/Keyboard Conventions
Shadow Tracker Conventions
Assigning ID Numbers
Chapter 1
Choosing Your Setup Version
Shadow Tracker Setup Types
Installing The Software
Chapter 2
Getting Started
Quick Start - Before You Can Track Vehicles
Starting Shadow Tracker
Quitting Shadow Tracker
Setting User Security
Changing the Username and/or Password
Chapter 3
Setting Up Your Tracking Units
Connecting Your Tracking Unit for Validation
Validating Your Tracking Units
Adding Driver Information
Adding Vehicle Information
Issuing The Vehicle Record
Collecting Data With Your Unit
More About Tracker Maintenance
Chapter 4
Collecting and Downloading GPS Data
Manual or Automatic Download?
Manually Downloading a Unit
Chapter 5
Building Your Database
Adding Company/Branch Information
Adding Employee Information
Adding Customer Information
Adding Vehicle Information
Chapter 6
Map Operations
Map Controls
About MapData
Setting the Map Presentation View
The Target Area
Table of Contents
Chapter 7
Viewing GPS Data
What is a Tracking Subject?
Historical versus Realtime
Selecting a Historical Track
Viewing the Route
Viewing Multiple Routes
Monitoring Realtime Position
Locking on a Vehicle Status
Chapter 8
Fixed Locations
What is a Fixed Location
Using GPS Data for a Fixed Location
Chapter 9
Using the Report Window
Report Printer Settings
About This Manual
The chapters in this manual are organized as follows:
Chapter 1
gives a brief overview of the system components and how to install them.
Chapters 2 - 4
describe the preliminary steps needed to begin using the product, including how to setup
the database, tracking units and begin collecting GPS data.
Chapter 5
discusses how to further build your database.
Chapter 6 - 8
explains how to manipulate the map, view routes and set Fixed Locations.
Chapter 9
covers the basics of creating reports and graphs.
Chapters 10 - 12
discusses how to manage the optional Inventory, Time and Export modules.
Online Help
Online Help can be useful as a quick reference to answer questions that may arise as you are using
the Shadow Tracker™ system. You can access Help by clicking Help Topics from the Help menu.
Choose the Contents tab to obtain key reference information about Shadow Tracker™. Search for
specific topic words from the Index tab, or use the Find method to provide help using keywords that
you enter.
Common Controls
Menus and commands work according to Microsoft Windows conventions.
DatabaseA database is a collection of information that is related to a particular topic or purpose.
Information that belongs together such as name and address of a customer.
Viewport The window in which you view the map presentation.
Menu names appear in the menu bar across the top of the screen. To choose a command,
click the menu name to open the menu, then click the command you want.
Text Box or Field
Information is typed in a text box or field. A text box with a white background indicates it is enabled
for editing. A text box with a gray background indicates it is disabled for editing.
List Box
Available choices appear in a list. If the list is longer than the box, you can use the scroll bar or the
down arrow to see the rest of the list.
Check Boxes
Select from the list by clicking the box of each item. A selected check box has a
can select one or multiple check boxes at a time.
in its center. You
Command Buttons
Carries out an operation or displays more options. If a command button appears dimmed, it is
Using the Mouse
Clicking Pointing to an item on your screen, and then quickly pressing and
releasing the left mouse button once.
Pointing to an item, and then quickly pressing and releasing the left
mouse button two times.
Holding down the left mouse button as you move the pointer.
This pointer appears when you point to the menu bar to choose a
command or a button, the corner of the Set Starting Map Presentation
map window, or the scroll bars to scroll through a list or window.
Text in a text box. When you click the mouse in text, a blinking vertical
bar called the insertion point appears.
The hourglass symbol indicates that Shadow Tracker™ is processing
your request.
Keyboard Conventions
Moving through controls on a form
TAB key
To move from one field to the next.
To move backwards through the fields on a form.
Arrow keys
To move character by character within a text box or within the items of
a list.
Shadow Tracker™ Conventions
There is a separate window (screen) for each type of information in Shadow Tracker™. These
windows are used to modify and/or delete Shadow Tracker™ data. The windows include:
Company Information
Branch Information
Employee Records
Customer Records
Common Locations
Vehicle Records
Vehicle Issue
Inventory (purchased as a separate module)
Time (purchased as a separate module)
Export (purchased as a separate module)
Some of the windows require that data be added in a related area before it can be entered into
another.. For instance, the Branch Information window requires that you add company data before it
can be accessed. The Vehicle Issue window requires that a vehicle first be added to the Vehicle
Records window. It also makes sense that in order to view an employee’s track activity on the map
there would need to be an employee listed in the Employee Records window. Therefore, this manual
has been set up in the order in which your database should be built.
Each of the windows referenced above contain data manipulation buttons that are viewed according
to the permission of the user accessing that area. If the user does not have rights to perform and
activity then the associated button is not enabled for use. (These rights are usually determined by a
superior and set up by the System or Network Administrator. The rights are defined within Shadow
Tracker™ security.)
Add button is used to create a new record in the database.
Edit button is used to make modifications to an existing record.
Delete button erases a record and related records from the database.
Save button saves changes on any new data or modifications made by the user.
Cancel will disregard changes that have not been saved and return to the previous window.
Navigation Arrows are used to move through the record listings.
First moves to the first record in that area.
Next moves to the next ascending record.
Previous moves to the previous descending record.
Last moves to the last record in that area.
Close will return you to the previous window.
Assigning ID Numbers
There are two types of ID Numbers for distinguishing records. The Shadow Tracker™ ID Number is
any numeric identifier with a length no longer than nine places and the Shadow Tracker Accounting
System ID. If you plan to export Time and/or Inventory transactions then the Shadow Tracker™
Accounting System ID should match the ID Number identified within your accounting software for
each record type.
Chapter 1
The Advanced Tracking Technologies, Inc. (ATTI) family of products includes the Shadow
Tracker™ and Shadow Tracker™ 2000, the major component of the GPS Vehicle Tracking System.
The latest hardware and software solution to the tracking needs of today's mobile service oriented
businesses, the Shadow Tracker™ and Shadow Tracker™2000 gather and store GPS information as
the field personnel go about their daily routes. The Time Traveler™ is the second major component
of the GPS Vehicle Tracking system. Time Traveler™ is a keypad where employees log time and
vehicle information. The Shadow Tracker™ software stores the day’s work data and makes this
information available for reports and documentation on a daily basis. Together these two products
make up a single source for monitoring and managing your field personnel activities.
Shadow Tracker™ offers the following benefits:
Increased quality of service and customer satisfaction
Reduces travel cost therefore reducing cost per job
Documented and verified field personnel activities
Superb management of personnel schedules
Faster availability of data
Reduced administrative overtime
When employees travel with the small yet powerful Shadow Tracker™ units the component collects
information through the Global Positioning System (GPS). The Time Traveler™ keypad collects time
and vehicle data and serves as a mobile time clock. The data keyed into the Time Traveler™ keypad
is then stored into the Shadow Tracker™ units to be downloaded at a later time. Using the Shadow
Tracker™ 2000 and Time Traveler™ together, supervisors can automatically download the fleet’s
daily or weekly activities and generate printed reports for review by management.
When planning personnel schedules with the Shadow Tracker™ software, the supervisor enter
locations for offices, employees' homes, customers and any other pertinent location. Employee
routes including stops can be reviewed. Supervisors can verify employee time sheets and visit
schedules with the Shadow Tracker™ software reports. Managers can verify stop times at customers
locations, arrival and departure times from the office, and other pertinent information about the
activities of their field employees.
Contents of this Chapter
Choosing Your Setup Version
Shadow Tracker™ Setup Types
Installing the Software
Choosing Your Setup Version
Determine which installation you will use based on the version of software you have purchased. You
have purchased either:
Shadow Tracker™ Professional Standalone
Shadow Tracker™ Professional Client/Server
Shadow Tracker™ Setup Types
There are three setup types available on your installation CD.
Client System
Server System
Shadow Tracker™ Standalone
Below is a summarization of the differences between the two versions of Shadow Tracker™
1. Shadow Tracker™ Standalone version
Install the Shadow Tracker Standalone setup from the CD:
A. Shadow Tracker Standalone version consists of one program designed to provide
mapping, reporting and administrative functions from one computer. The System or
Network Administrator will add and assign user rights allowing each user to add, edit and/or
view records from the database. As each tracking unit is validated in the system it can begin
to collect data in the field. When you are ready to view the data from a unit, remove it from
the vehicle and connect it to the standalone computer for download. The data is then
processed into the database making the routes available on the map.
2. Shadow Tracker™ Client/Server version
Install two different setup types from the CD:
A. Server System resides on the ATTI™ Base unit or network server. The Network or
System Administrator is responsible for handling the software on the ATTI™ Base
unit or network server. For more information refer to the Shadow Tracker™
Administrator Manual.
B. Client System resides on one or multiple networked workstations. End-user program
where most of your work will be performed. Used for reporting, viewing tracks, updating the
database records, etc.
Installing the Software
To begin installation insert The Shadow Tracker™ CD into the CD ROM drive of your computer.
Choose Run from the Windows™ Start menu. In the Command Line box labeled “Open:”, type the
drive letter of your CD ROM drive then :\Setup. Click OK. (Do not type a space between the drive
letter and the slash) An install screen will appear.
Follow the on-screen instructions for loading the program by filling in the Serial Number (CD-Key)
located on the front cover of your Shadow Tracker™ CD Case. Click Next.
You will be asked to choose from the destination location for the program files. You can then use the
default location or choose your own. Click Next.
From the next screen you will select one of the three setup types as defined previously. Click Next.
Client System
Server System
Shadow Tracker™ Standalone
You will receive a message once the Shadow Tracker™ is properly installed.
Shadow Tracker™ uses certain system files called MapData for map viewing. In the Standalone
version only, these files are NOT automatically copied to your harddrive. These files require
approximately 600 megabytes of space. Therefore, while in use Shadow Tracker™ Professional
(Standalone) requires that the CD be in the CD drive to function properly. If necessary, these files can
be moved to your local drive using the Move MapData routine. (Refer to the Map Operations section
of this manual for more information on MapData files.)
Do not manually copy these files on your own.
Note: If your installation package includes any program updates (usually 3 ½ inch diskettes), they
should be loaded upon completion of the install in order to ensure proper program execution. Insert
the diskette(s) into the floppy drive, select RUN from the Windows Start menu. In the command line
box type the drive letter and :\Setup. Click OK. Your update files will then be copied to the same
directory as your installation program files are located.
Chapter 2
Getting Started
Once you have installed the Shadow Tracker™ software you need to make a few adjustments before
you can begin collecting data and viewing tracks. This chapter describes how to log into the system
and provide system security. Setting up user security is usually done prior to allowing end users to
access the software and collect GPS data.
User security in this manual is intended for the Standalone version of the Shadow Tracker™ software.
Administrative functions such as security of the Client/Server version are handled in the Shadow
Tracker™ Administrator software and are discussed in the Shadow Tracker™ Administrator Manual.
Contents of this Chapter
Quick Start - Before you can track vehicles
Starting Shadow Tracker™
Quitting Shadow Tracker™
Setting User Security
Changing the Username and/or Password
Quick Start
1. Log into Shadow Tracker™ and add your employees. A username will automatically be
created for you.
2. Setup security rights for the user names.
3. Validate each of your Shadow Tracker™ tracking units with the software.
4. Add your vehicle information and any other information you wish to include in your
database. You do not have to issue your vehicles for the Standalone version.
5. Install your tracking units and begin collecting GPS data.
Starting Shadow Tracker™
The install program creates an entry in your Windows™ start menu. Click START and select the
Shadow Tracker™>>Shadow Tracker™ program entry. As Shadow Tracker™ initializes you will
see a LogIn window appear.
Until you have set up user security rights you will need to login as:
Username: Administrator
Password: root (lower case)
(*’s will be substituted for each typed character in the password field)
Note: The Administrator login has complete security access. Therefore, you will want to change the
Administrator password before putting Shadow Tracker™ into production for confidentiality reasons.
Quitting Shadow Tracker™
It is recommended that each user shut down the Shadow Tracker™ program once they have
completed their activities. Doing this will prevent unauthorized persons from accidentally or
intentionally viewing, modifying, deleting, or destroying information contained in your database.
To exit the Shadow Tracker™ system select File>>Exit System from the menu bar
Setting User Security
This section is for users of the Shadow Tracker™ Standalone version. User security for the
Client/Server version is set in the Shadow Tracker™ System Administrator software.
To set user security you need to add the employee names to the system. (You only need to add
those employee names that will be accessing the system. Driver names need not be added at this
point.) Do this by clicking File>>Open>>Employee Records from the toolbar. The Employee
records window will open. Click File>>NewEmployee from the toolbar. Add and save each
employee record.
Once you have created your employee names, you are ready to set up their security. You need to
decide what access each employee will have. It may be difficult, at first, to determine what parts of
the system each employee should have access to until you become more familiar with Shadow
Tracker™. You can always go back later and modify an employees security rights as you progress
through the system.
Each time you create an employee record a username is automatically created for you. To access
security for the usernames click Tools>>Security>>Security Administration from the menu.
Select the name of the employee you wish to modify. You will see a listing of available System
Modules. The default for each module is no access. Select each module one at a time checking the
associated rights. Each module should be addressed with the appropriate access you want. When
you are done with this employee, click the Close button to save your change.
You can assign Administrative Rights (that is ALL rights to ALL modules) for an employee by checking
the Administrator checkbox. If you give Administrator rights, you do not have to go through each
system module individually.
Changing the Username or Password
You may want to change the username if you have employee with the same last name and first initial.
In this instance, when creating the username, Shadow Tracker™ will assign a number at the end of
each duplicate username. For instance, DoeJ, DoeJ1, DoeJ2. Both the user and Administrator can
make changes to the username.
The user can make changes to their username when they log into Shadow Tracker™. To change the
username click Security>>Change Username. A username dialog box will appear:
Type the desired username and click OK. The new username has been set.
Change the User Password
To change the password select Security>> Change Password from the menubar.
Type the desired password twice. Click OK.
Administrators access the password change or username change dialog box from the Security
Administration Setup window in the Shadow Tracker™ Administrator software located on the ATTI™
Base unit or network server or by the Security Setup window in the Standalone version.
Chapter 3
Setting up your Tracking Units
Now that you have allowed access for other users to the system you care ready to add information to
the database so and begin tracking. This includes information about your service vehicles, the drivers
and how the tracking units will be assigned.
Each tracking unit must be validated with the software so that the unit is acknowledged upon
download. Once you have validated the unit you must issue it to a vehicle. You will issue the tracker
to the vehicle where the unit will be installed. The operation of validating and issuing the tracking
units is usually handled by a user other than the System or Network Administrator. Responsibility is
usually given to whomever will be coordinating and maintaining use of the vehicle and the tracking
units themselves.
Contents of this Chapter
Connecting your Tracking Unit for Validation
Validating your Tracking Units
Adding Driver Information
Adding Vehicle Information
Issuing the Vehicle
Collecting Data with your Unit
More About Tracker Maintenance
Connecting Your Tracking Unit for Validation
Validating your tracking unit is handled using the Shadow Tracker™ software. In order to validate
your tracking unit you must first connect the unit to an open communication port on the computer
where the Shadow Tracker™ software resides (Refer to your Shadow Tracker™ Hardware Manual for
more information on connecting a tracking unit to your computer.)
When the tracking unit is connected make sure that the appropriate com port setting is being used by
the Shadow Tracker™ software. The communication settings establish the connection between the
tracking unit and the software. To check these settings access the Set Communications window. To
do this:
Client/Server version
From Shadow Tracker™ Administrator:
Click Shadow Tracker >> Set Communication Port from the menu.
From Shadow Tracker™ Client workstation:
Click Shadow Tracker >> Download >> Set Communications.
Standalone version
Click Shadow Tracker >> Download > Set Communications.
The Set Communications window will appear. This area contains various information regarding your
Make changes to the port setting by clicking the Edit Communication Settings button. Identify the
available port by selecting it from the Com Port listbox (the Com Port Speed should always be
115200) then click on Save Communication Settings.
Note: For settings information about your computer, go to the Windows® Control Panel under
setting. Click the System icon and go to the Device Manager tab. Verify which port is working
properly. Also, the Shadow Tracker™ unit includes a 9 pin connector. Typically on a system COM1 is
a 9 pin connection and COM2 is a 25 pin connection. A standard 9 pin to 25 pin adapter will be
required if the serial port utilizes a 25 pin connector.
Validating Your Tracking Units
Once you have setup communication between your tracking unit and the Shadow Tracker™ software
you are ready to begin validation. Validation of the unit is done from the Tracker Maintenance window
in both the Client/Server and Standalone versions.
To validate a Shadow Tracker™ unit connect the unit to the computer. Verify the communication port
setting is correct. Click Shadow Tracker >> Tracker Maintenance from the toolbar.
Select Add Shadow Tracker.
Again from the Tracker Maintenance window select the Add ShadowTracker™ button. The Shadow
Tracker™ software will immediately attempt to connect to the unit and obtain important unique
information about the unit. If it is unable to connect you will receive a message detailing the possible
reasons the connection could not be established, otherwise you will receive confirmation that the
Tracking unit has been added and is authorized for use.
Adding Driver Information
You have validated your units so you are ready to add the information about the driver of the vehicles
where the units will be installed. All employee/driver information is added from the Employee Records
window. Required fields for this window are the ID number and name. Therefore, you do not need to
add all of the employee information at this time. You can instead, enter only the information that you
need to get tracking going and return later to complete the information in full. For a detail on the
Employee Records window refer to Building Your Database in this manual.
For now, go to File>>Open>>Employee Records from the toolbar to access the Employee Records
1. Complete a record for each driver that you will be tracking.
Adding Vehicle Information
Now you need to add the information about the vehicles where the tracking units will be installed. All
vehicle information is added from the Vehicle Records window. Required fields are Vehicle Number,
License Plate, Tracking Unit ID and Date Acquired. As with the Employee Records window you do
not need to fill out the information completely. For now, you need only enough information to get you
started. You can return later to finish the job if you wish.
When adding a vehicle record pay attention that the data acquired is at least one day prior to the day
you will issue the vehicle. Otherwise, a conflict will arise. For example, if you will be collecting data
from a vehicle July 1 then the date acquired for this vehicle should be set at least one day prior which
would be June 30.
To access Vehicle Records select File>>Open>>Vehicle Records from the toolbar.
1. Add the vehicle information for each vehicle
that you will be tracking. Pay special attention
when you assign a tracking unit to each vehicle.
Each unit should be installed into t he vehicle
you have assigned to it.
Issuing the Vehicle Record
Vehicle issue records are only needed if you have the Client/Server (Wireless) version of Shadow
Tracker™. The standalone version or Client/Server (Non-Wireless) version does NOT require a
vehicle to be issued a driver. Instead, the vehicle/driver relationship is created each time the tracking
unit is manually downloaded. If you are not sure which version you have contact the person(s)
responsible for acquiring your software for verification.
If you are working with a wireless version of Shadow Tracker™ the last change that needs to be done
before you can begin collecting data is to issue the vehicle and driver. Vehicle issue records are
necessary so that the Shadow Tracker™ software will know who to assign incoming GPS data. At the
time incoming GPS data is processed into the database the vehicle issue records are screened to
match the appropriate vehicle relationship.
Access the Vehicle Issue Records window from the Vehicle Records window.
1. From the Vehicle Records window click File>>Vehicle Issue. The Vehicle Issue window will open.
2. Click Add. An area at the bottom of the window will appear.
3. Select the vehicle name, the driver and a date and time range you wish to issue. It is
recommended that you set the from-thru date for a year span and the time from 00:00 to 24:00.
Doing this will avoid having to update your issue records for at least a year or until the vehicle/driver
relationship changes.
Note: The starting issue date must be at least the date of or prior to the date you begin collecting
data with the tracking unit. This date, however cannot be the same date or prior to the date acquired
that you have previously set.
Collecting Data With Your Unit
If you have:
Validated all of your tracking units
Added all driver/employee information
Added all vehicle information
Issued all vehicle (wireless only)
You are ready to begin collecting data with your tracking units. Each unit should be installed in the
vehicle in which you have assigned. Refer to your Shadow Tracker™ Hardware Manual for detailed
instructions on installing a Shadow Tracker™ unit in a vehicle.
More About Tracker Maintenance
In addition to validating a Shadow Tracker™ unit to your software, there may be a time when you
need to remove a unit from the system, manually erase the contents of a tracking unit, or just view the
tracker units settings. All of this is done in one location called Tracker Maintenance. Access Tracker
Maintenance from Shadow Tracker™>>Maintenance on the menu.
From here you can:
Add Shadow Tracker™ - Used to add a unit to the database so that the unit will be
recognized upon download
Remove Shadow Tracker™ - Used to remove the trackers existence from the database.
Get Shadow Tracker™ Information - Used to obtain the settings for the tracker unit.
Erase Shadow Tracker™ - Used to clear the GPS data from a tracker unit.
When you are ready to perform any of the function above, you should connect the tracker unit to your
computer making sure you com port setting is correct. Then select the appropriate action.
NOTE:You do not need to connect your unit to your computer if you are removing it from the software.
Chapter 4
Collecting and Downloading GPS Data
Whether you have the Client/Server or Standalone version of Shadow Tracker™ collecting and
downloading GPS data is an easy task. In this chapter we will introduce how to go about getting the
data you have collected from the field into your database so that it can be viewed on the map. First,
this chapter will define the significance of manual versus wireless download. This is important for
those users who have the wireless capability. Then, you will be given specific instructions on how to
perform either situation. Lastly, the possibility of manual data download conflicts will be discussed.
Contents of this Chapter
Manual or Automatic Download
Manually Downloading a Unit
Data Conflicts
Manual or Automatic Download?
There are two ways in which the data can be transferred from a Shadow Tracker™ tracking unit to the
Shadow Tracker™ software. By manual or automatic(also referred to as wireless) download. Manual
download is the process of connecting the tracking unit directly to a computer and transferring the
data using the Shadow Tracker™ software. Automatic download is done virtually without user
manipulation. The tracking unit stays in the vehicle at all times and is summoned by the Shadow
Tracker™ software, the data is extracted then processed. Deciding on which method you will use
depends mostly on the version of Shadow Tracker™ software you have purchased.
From this point, the manual has defined the Shadow Tracker™ system as either Client/Server or
Standalone. Whereas the Client/Server is the networked version and the Standalone is used on a
single workstation. If you have the Standalone version then downloads from your tracking unit will
always be done manually. If you have purchased the Client/Server version then in addition, you must
consider whether you have included the wireless capability. If you have then everything you need to
perform wireless data transfers was installed when you installed the system. Whether you have
included the wireless function your system is in the real sense networked. For ease in reading
comprehension throughout the rest of the manual we will split terminology of the Client/Server into
two separate areas of functionality. You have therefore purchased either Client/Server(Wireless) or
Client/Server(Non-Wireless). If you are not sure which version you have contact the person(s)
responsible for acquiring your company software for verification.
The Client/Server Base unit or network server is where all of your automatic (wireless) data
downloads will occur. Although the process is seamless to the end-user, the System or Network
Administrator will be responsible for making sure that these components are in proper working order.
To download data from a Client/Server version:
You can download data from a wireless Shadow Tracker™ unit in one of two ways:
1. From the base unit or network server, data is automatically extracted from the unit and
processed into the database.
2. The unit can be removed from the vehicle and downloaded manually by the end user.
Refer to instructions on manually downloading a unit.
Client/Server (Non-Wireless)
A non-wireless Shadow Tracker™ unit allows manual downloads only.
Refer to the instructions on manually downloading a unit.
Manually Downloading a Unit
Downloading collected data from a Shadow Tracker™ unit is a primary function of using the Shadow
Tracker™ system. Each day the Shadow Tracker™ collects data such as time, vehicle location,
routes, and travel speeds. If your package includes the Time or Inventory module, the Time
Traveler™ keypad gathers job costing information, odometer readings, cash receipts, and monitors
inventory usage. All of this information is then downloaded to the Shadow Tracker™ software where
it can then be used for close analysis of operating and managing techniques.
Manual downloads are handled by the end user. The Shadow Tracker™ unit is connected to the
computer and accessed using the Shadow Tracker™ software. To download from a Shadow
Tracker™ unit, plug in the power from the AC Power Adapter and the back of the unit. Connect the
Shadow Tracker™ download cable to the back of the computer. Then connect the cable to the
Shadow Tracker™ unit. For more detailed instructions on communicating with a Shadow Tracker™
unit refer to your Shadow Tracker™ Hardware Manual.
Once the unit is ready for download:
1. Click Shadow Tracker™>>Download or click the
button from the toolbar.
2. Click the Process Download button.
3. Next, indicate the drive/vehicle relationship. The driver/vehicle responsible for collecting the data
is called the Tracking Subject. Create the tracking subject by selecting the driver and vehicle from the
drop-down lists.
4. Click the Download Shadow Tracker™ button.
The time a download will take depends upon the speed of your processor and the amount of data you
have collected. You will receive a series of messages as the data is extracted, the unit is cleared
and the data is processed. At the end of the routine a message will be displayed indicating the
outcome of your download. Pay attention to this message. It is considered your verification that data
was processed without occurrence.
If you have not connected the Shadow Tracker unit correctly the process will timeout within 30
seconds. You will receive a message indicating that the unit is not communicating correctly. You will
be asked to disconnect and re-connect the unit, then try again. If you experience problems after this
is done, or for more information on error messages received during the download process, refer to
the Trouble Shooting section of the Shadow Tracker™ Reference Manual.
Note: Data downloaded without an employee assignment will be listed in the tracking listbox with
only a vehicle referenced, and vice versus. The accuracy of your data is related to the download
parameters you select. The data you download is stored in the database to view at anytime until you
delete it. You will reference the driver/vehicle relationship when you want to display this data on the
Important - While collecting data, the Shadow Tracker should not be used in multiple vehicle. You
can only relate one vehicle to the data during the download process. If you have included the Time
module as part of your Shadow Tracker package be sure to read Additional Download Information
under the Time section of this manual.
Chapter 5
Building Your Database
This section provides details of how to build your database file. The database is whre all of your
company’s information resides. The data you add to Shadow Tracker™ will be used in conjunction
with the data you collect using your Shadow Tracker™ tracking units. This data is used to plot
employees field activity, present job, time and company inventory as well as build detailed reports for
analysis and information. Once you have begun building your Shadow Tracker™ database you are
on your way to being able to better manage your field personnel.
Contents of this Chapter
Adding Company/Branch Information
Adding Employee Information
Adding Customer Information
Adding Vehicle Information
Adding Company/Branch Information
To access the Company Information window click on File>>Open>>Company Information from the
Fill in the fields on the form that apply to your company then save your changes. You are allowed to enter
only one company entry into Shadow Tracker™. Once you have saved the Add button will become
permanently disabled and the Edit button is enabled.
Required fields: Name
Note: Until data is added to the Company Information window, the Edit button will not be visible. The
Branch Information button will appear on the Company Information window once you indicate that
branches exist. If branch information is not added, all other windows will not include the branch name
Adding Branch Data
A branch is any departmental division of your business. A branch can be a physical entity or an entity
indicated by a descriptive name. Branches are defined by the end user. Your company may or may not
consist of branch levels. The Branch Information button will appear on the Company Information
window once you indicate that branches exist.
Complete each field with information about the branch office. Once you have added an entry into the
Branch Information window all other related windows will include a branch location listbox. You can
then view data and/or run reports organized by branch location.
Required fields: Branch Name
Note: Until the first branch is added, the Branch Information window will not show the Edit or Delete
Adding Employee Information
The Employee Records window contains personal information about your employees. Here you will
indicate what branch (if any exists) your employee is associated with as well as their home address,
telephone number and physical map location. Access the Employee Records window by clicking
File>>Open>>Employee Records from the menubar.
To add an employee click File>>New Employee from the menubar. An Add Employee window will
Complete the fields on the form that apply to the employee. If using the Time Traveler™ keypad your
employees will use their Shadow Tracker™ Employee ID Number to identify themselves. The
Shadow Tracker™ Standard Export routine will then match up the Shadow Tracker™ Employee ID
with your accounting package Employee ID.
Required fields: ID Number
First and last name
Branch name (if a branch exists for the company)
To edit an employee record click on
the employee record from the list to
open the Edit Employee window.
Make your modifications then save
your changes.
Adding Customer Information
The Customer Records window should contain any business or service related entity that will be
included in field tracking and reporting. Access the Customer Records window by clicking
File>>Open>>Customer Records from the menubar.
Complete the fields that apply to the customer. If using the Time Traveler™ keypad your employees
will use the Shadow Tracker™ Customer ID number to identify the customer in their entries. The
Shadow Tracker™ Standard Export routine will then match up the Shadow Tracker™ Customer ID
number with your accounting package Customer ID.
Required fields: First and Last name
Home Phone
Company Branch (if a branch exists for the company)
Note: Until the first customer is added the Customer Records window will not show the Edit or
Delete buttons.
Searching for a Customer Record
Once you have added more than 10 customer records the Search button will appear. You can search
for a specific customer name by clicking the Search button.
Enter the exact contact name or address you want to find then click the Locate Customer
Information button to activate the search or Cancel Search to disregard. The first record matching
your criteria will appear or a message indicating no match is found.
Adding Vehicle Information
The Vehicle Records window is used to maintain information on any vehicle that will be tracked by the
company. Vehicles that use the Shadow Tracker™ unit must be included in this screen. Access the
Vehicle Records window by clicking File>>Open>>Vehicle Records from the menubar.
Before you can add your first vehicle you need to decide if you intend to group your vehicles into
categories. There must be at least one group in the system to add a vehicle. A vehicle group can be a
type of vehicle or groups can define different shifts, etc. Even if you do not plan to group your vehicles you
need to add at least one generic group for your vehicles to reside.
To create a group click File>>New Group from the menubar. The Add Group window will appear.
Indicate a descriptive name for the group and select an icon to represent that group. Save your changes.
When all of your groups are added then you may add your vehicles assigning each vehicle to the proper
To add a vehicle click File>>New Vehicle from the menubar.
The Add Vehicle window will appear. The vehicle number is a nine character numeric field that
uniquely identifies the company vehicle. If you are using the Time Traveler™ keypad and the
Standard Export routine then you will want to match the vehicle number with your company’s
accounting package vehicle number.
Required fields: Vehicle Number
License Plate
The Vehicle Issue menu item will appear once you add the first vehicle. This is where you will assign
the responsible employee or driver to your company vehicles. This information is only required if you
are working with the Client/Server (Wireless) version of Shadow Tracker™.
Chapter 6
Map Operations
Using the map is where you will be spending most of your time in Shadow Tracker™. Once you have
setup your database, collected GPS data with your tracking units and have downloaded the data you
will want to view the information on the map. This chapter details different ways to handle the map
manipulation allowing you to present the look and the data you want. It is a good idea to become
familiar with how to use the map before you view tracks so that when you are ready you can achieve
the look that you are expecting.
In addition to manipulating the map, this chapter references the use and storage of MapData (street
level data) files and their significance, how to set the default map presentation and defines what a
target area is and how it will be used when viewing your tracking data.
Contents of this Chapter
Map Controls
About MapData
Setting the Map Presentation View
The Target Area
Map Controls
Manipulation of the map is the most fundamentally important skill in the use of the Shadow Tracker™
system. The map in Shadow Tracker™ is designed so that you can easily view it in as little or as
much detail as you wish. You can view the entire United States, a certain state or even a
neighborhood street. In order to understand how to use the map you must become familiar with the
map’s presentation and the controls used to modify its appearance.
To access these controls select Map Operations from the menubar.
Find This feature allows you to locate a specific street, city or county within up to a 50 mile radius
about the center point of the map’s present view. By supplying at least a street name and clicking the
Find button you will be supplied a list of possible matches.
For a more accurate search, the block number, zip code, cross streets and/or state can be specified.
Make a selection, set the zoom value and click GoTo to see the results on the map.
Search for coordinate by clicking Map Operations>>Find>>Coordinate from the menu. Enter the
Longitude and Latitude of the location you are seeking then click GoTo.
The map viewport will adjust to the area of your search and an information box will appear indicating
the exact location you requested.
You can search for a city or county in the same way. Select Find>>City from the Map Operations dropdown menu and type the city name in the text box. Set the zoom value and click the Find button for a list of
possible matches. Make a selection from the list and click GoTo to see that location.
Mapping Options You can alter the detail level and the color of the map. These options are available by
accessing Tools>>System Defaults from the menu.
Check the options you want by clicking on them.
Print Current Map This action sends a copy of the map viewport to a designated printer. To
invoke this action, click on the MapOperations>>Map>>Print Current Map button. A Printer dialog
box (Figure A) appears, displaying your printer settings. Click the Print button to activate the print
request or Setup to change Shadow Tracker™ printer settings.
To change your printer settings for Shadow Tracker™ click Setup from the Printer dialog box (Figure
A). A Printer Setup dialog box (Figure B) appears. Select the printer from the printer name dropdown list. Click the OK button to set the change.
Note: If you are not printing to a color printer make sure that Black&White is checked under
Printer/Options. If the settings are not consistent with the selected printer, the device could be damaged.
If no default printer is set for the computer you will receive an error message.You will need to set a default
printer in your Windows settings before printing. Change your Windows printer settings from the
Windows Control Panel.
Refresh Map Plotting multiple tracks and stops on the viewport can clutter the map. You can
refresh the map presentation automatically by clicking Map Operations>>Map>>Refresh Map from the
menubar. This will not clear routes plotted.
Set Startup Map Presentation Allows you to set the default view for the map. (See Setting
the Map Presentation View for more information.)
GoTo Starting Map Presentation
Allows you to reset the Map view to the preset view.
Zoom box
Create a drag box by placing your pointer on the map, holding down the left mouse
button and moving your cursor across an area. When you release the mouse button the box will
close and the map will zoom in for a closer view of the area you captured.
Zoom In
Zooms in for a closer and more detailed view of the selected area. You can zoom in by
either dragging a box (see Zoom box) over the area, clicking on the map area you want then clicking
the Zoom In button from the toolbar or selecting Zoom In from the MapOperations drop-down menu
Zoom Out
Displays a larger area of the map with less detail. Zoom out by right clicking the map
with your mouse, clicking the Zoom Out button or selecting Zoom Out from the Map Operations
drop-down menu.
Additional Hints for Altering the Map View
Center the Map Focus: Place the mouse pointer on the area you want centered and left-click with
your mouse. The map will redraw with the center focused on that area.
Change Map Direction: To change the navigational direction of your map view, place your mouse
pointer along the viewport border in the direction you want to move. The mouse pointer will change to
an arrow. Clicking with your mouse will cause the map to redraw in the direction of the arrow. For
example, clicking the top border of the viewport will redraw the map
towards the North. Clicking on the left border redraws to the West, etc.
Shadow Tracker allows you to define a route, display it on screen and print map directions for it.
Specify a beginning and ending point of the route using any of these options:
A specific address
A place such as a city, county or state.
A zipcode.
A phone number.
A Longitude/Latitude coordinate.
Access the Route window by clicking Map Operations >> Route from the menubar.
From here, click the green pinpoint to open the Starting Location window. Fill in the information.
Then fill in the Ending Location information in the same manner.
When you are done the Starting and Ending Location will reflect the data you entered. Next,
determine from several types of routing options. The routine option will determine how the data is to
be gathered. Make changes under your route setting by selecting on of the route calculation types
and Road Options as needed.
When you have filled in the necessary information click the Calculate button. After sincerely short
period your route details are displayed. From here, print detailed directions by clicking the Print
button or click Cancel to display the route on-screen. Clear a route from the map by clicking the Map
Operations >> Find >> Clear Route menu item.
Routing Options
Make other system default changes by clicking Tools >> System Defaults from the menu.
Select the Routing Options tab.
Speed Legend - Used for historical tracking. When displayed it indicates the speed of the vehicle
using a color bar.
Caption Type - Used for Realtime tracking. If selected a caption is added to each plotted vehicle
Realtime Communication Transmit Deviation - This default setting is related to the transmit rate of
the wireless tracking unit and the amount of delay until the database is updated with the realtime data
from a unit. This setting is used to assist in determining whether the tracking unit is currently
communicating with the Shadow Tracker™ software. This setting may have to be adjusted during the
setup phase of the system. However, once the units are setup as long as the collection rate is not
changed this setting should not need to change.
Realtime Refresh Rate - This is the timed interval between a screen refresh for realtime viewing.
This setting if set low may interfere with user activity. If set high, the visual aspect of tracking a
realtime vehicle is compromised.
About Map Data
The Shadow Tracker™ system uses certain system files for presenting street level data. If this data is
not available when the Shadow Tracker software is opened then you will not be able to view street
detail. When the user zooms the map for more detail the map will show a yellow background with no
street names or graphics. If this happens, see your System or Network Administrator.
Client/Server version (Wireless and Non-Wireless) These files are copied to your Network server
or ATTI™ Base Unit. You can relocate these files using the Move Map Data function located under
Tools >> Relocate Map Data of the System Administrator software. Refer to the System
Administrator Manual for detailed instructions on this procedure and the consequences of moving
MapData files. Each Client workstation must use the same Map Data information location.
Standalone version These files are located on your Shadow Tracker™ CD. In order to use Shadow
Tracker™ you need to keep the CD in the CD-ROM drive when you open the program and as you are
using it so the map files can be accessed. You can however, move these Map Data files to a local
directory on your hard drive instead. The MapData files will use approximately 600 MB of hard drive
Relocating your Map Data files:
1. Click Map Operations >> Map >> Relocate Map Data
from your toolbar.
2. Select the drive and location for the files to be moved.
3. Click the Move Map Data button. By moving these system files to another drive you can free up
your CD-ROM drive for other uses. Do not relocate the Map Data files without using the Move Map
Data operation. Program failure will result.
Setting the Map Presentation View
The Set Starting Map Presentation command allows you to set the default view of the map. When
you first access Shadow Tracker™ the map is set so that it shows the entire United States. You can
customize the map view so that each time you access Shadow Tracker™ the map zooms in to a preset area automatically.
The first time Shadow Tracker™ is opened the map is displayed with very little detail. Only states,
oceans and major highways are marked. Shadow Tracker™ allows you to present your area as
detailed as you wish.
Work with the Zoom In and Zoom Out feature until you have the map view that best represents your
area. For example: To bring a particular city within viewing range, click on the state and Zoom In. To
keep the view centered, click the area before you click the Zoom In button. It may take a few tries to
get the detail you want. You may also use the Zoom Box to bring your area within view. Notice how
the mapping options are presented as your map view changes. (refer to Map Operations for
instructions on the Zoom In, Zoom Box and Mapping Option features).
Once you have the view you want, set it by clicking Map Operations >> Map >> Set StartUp Map
Presentation from the menu. A message will appear indicating that your view has been set. In
addition, at anytime you can reset the view of your map by clicking Map Operations>>Map>Goto
Starting Map Presentation.
The Target Area
The Target Area is a circular area around a marked location that will be included within the Marked
Location. Changing the Target Area Deviation allows for a smaller or larger areas to be defined within
a certain Marked Location. This feature is important for the accuracy of reporting stop locations that
are very close in distance. A good example would be a vehicle that is parked in a parking lot. Once
you mark the parking lot location and the Target Area Deviation is set to 2000 ft, any time the vehicle
is parked within a 2000 ft. radius GPS reports will indicate the vehicle is parked at the parking lot
location. Increasing or decreasing this radius as needed when reporting will assure more accurate
mapping results.
The Target Area is set at the time you are planning to view a track on the map. Do this by:
1. selecting MapOperations >>Map >> SetTargetAreaDeviation.
2. Select the target level that you wish to use as you are viewing your tracking data.
3. Click Close.
Now as you view tracks on the map this new setting will be used when considering a nearby fixed
Chapter 7
Viewing GPS Data
You have added business related data to your database, collected information using the Shadow
Tracker™ and have downloaded that information to the Shadow Tracker™ software. Now you are
ready to analyze the data and your tracking subjects.
The data that you collect with your Shadow Tracker™ unit is used to create a route. This route is
then viewed on the map as a line that includes stops made during the trip represented by sequentially
numbered icons. By moving your mouse pointer across each stop icon information regarding that
stop is displayed on-screen including the location of the stop (if available), the time of day and the
amount of time the stop lasted. The ending destination of the route is represented by the group icon
you defined for each vehicle.
In order to facilitate tracking analysis, Shadow Tracker™ allows the user to specify points on the map.
These points are called Fixed Map Locations. Fixed Map Locations give an instant landmark or
referral point for the user to identify an area. Whenever you add a new employee or customer, etc.
you will want to identify or mark where they exist on the map, therefore you are marking a location.
Contents of this Chapter
What is a Tracking Subject?
Historical versus Realtime
Selecting a Historical Track
Viewing the Route
Viewing Multiple Routes
Monitoring Realtime Position
Locking on a Vehicle Status
What is a Tracking Subject?
Tracking Subjects are an employee/vehicle route. Viewing a tracking subject requires GPS data. The
GPS data is gathered then downloaded from a tracking unit. The data is then transposed into map
coordinates to be viewed on the map. These coordinates fall within 60 ft. of their real world location.
To view a route, make a selection from the list of tracking subjects.
Historical Versus Realtime
As GPS data is downloaded to the system from a tracking unit those records are kept in the Shadow
Tracker™ database allowing you to view them at anytime. In fact, this tracking information can only
be detected by the System or Network Administrator. As indicated before, this GPS data consists of
detailed mapping coordinates that reference starting, interim and ending points of a vehicles
whereabouts. These points are connected on-screen by a line displaying the vehicles actual route
traveled on the map. This detailed route is called a historical track. All Shadow Tracker™ software
versions offer historical tracking.
If you have purchased the wireless version of Shadow Tracker™ then you also have the capability of
viewing realtime GPS data. Realtime data is different from the historical tracks in that you are only
provided the most recent coordinate at the time of request. In the wireless Shadow Tracker™ system
each vehicle is setup to communicate its GPS coordinate at a set interval, usually every two minutes.
As long as the vehicle is within range of the Shadow Tracker™ Base unit a coordinate is received and
is plotted on the map upon request. This allows the user to determine exactly where any in-range
vehicle is located at a given time. When a user request is made the realtime position is retrieved and
a single point is plotted on the map.
Selecting A Historical Track
To view a previously downloaded route:
1. Click View >> Historical Tracking >> Select Track... from the menu.
2. Next, make the selections for the Historical Track you wish to view.
To view Historical GPS data only.
Track / EVM
To view Historical GPS and EVM data together.
Start / Stop Dates
Enter the start and stop dates for the track(s) you
wish to create and view.
Start / Stop Times
Start Time corresponds to the Start Date
License #’s
Select the Vehicle(s) to be viewed.
Select either the Port State or Port Name to be
viewed with Track.
Stop Interval
Sets criteria for creating stops in 1 minute time
Enable Speed Bar
To display Track with color-coded MPH legend.
3. Click Build and the Track will be diplayed.
Selecting a Date/Time Range
Set the start and stop date in two ways (the default date for the start field is 30 days prior to the
current date and the stop date field is the current date):
Type the date in the text box using a MM\DD\YYYY format. Or,
Click the calendar icon to open a pull down calendar. Select the Month then click on the
The Tracking Map operates on a 24-hour clock. Set the number of minutes for start and stop times of
the route you wish to view.
Selecting a Stop Interval
The stop interval is the minimum amount of time that the Shadow Tracker™ unit remains at a fixed
location. Indicating the stop interval rids your map of unnecessary data such as heavy traffic, traffic
lights, etc. For example, if you select a stop interval of 5 minutes Shadow Tracker™ will return
records for the selected point of interest for the date and time requested. Those records will include
any stops in the route that lasted 5 minutes or more. Add the stop interval for the route into the Time
Qualified as a Stop field. Once you have completed the necessary fields then click on the Initiate
GPS Tracking button to query the database. Shadow Tracker™ will return a maximum of 50 stops at
a time. You will receive an error message if the tracking information you indicated does not return
any qualifying records. At this point, you would need to re-verify the data you entered, make the
necessary changes to your request and click the Initiate GPS Tracking button again. At the top of
the form a listbox will populate with any data considered as a valid stop.
Viewing the Route
Once you have clicked the Initiate GPS Tracking button a listbox will populate on the toolbar with all
qualified routes that match the parameters you have indicated. You can view each route by selecting
it from the drop-down list then wait as Shadow Tracker™ draws the route on the map. The GPS
mileage and the longitude and latitude coordinates are calculated automatically by Shadow
To get a better view of the route click the Zoom Out button to show the entire Unites States or Zoom
In to bring the map into focus. To keep the center of focus place the cursor arrow on te region or city
you want to view and click. Continue to center and Zoom until you reach the map view which shows
the detail you need.
Downloading GPS Data
Viewing Multiple Historical Routes
You can view more than one tracking subject at a time. To add additional tracking subjects to your
listing perform the same steps as you did for the current route. Complete the qualifying route
information and click the Initiate GPS Tracking button. Shadow Tracker™ will then add the new
tracking subject to the tracking listbox on your toolbar.
As you select each tracking subject any previous routes you have plotted will disappear and your new
route will appear. After you have listed all possible routes you wish to view you can enlarge the map
view by clicking the Return To Map button. To add additional routes simply return to Tracking
Subjects from the menu and select/deselect the items you want.
Note: Upon reviewing the routes plotted on your map you may notice potential inaccuracy in
coordinate identification which we will call wandering. This inaccuracy is due to the Department of
Defense intervention of satellite signals, atmospheric conditions and other anomalies. Inaccuracies
will occur when the Shadow Tracker™ unit remains static (at a fixed location). While in motion,
accuracy is within approximately 60 meters.
Wandering can be determined when there is movement within a 100 meter circumference although it
is apparent that the Shadow Tracker™ unit was motionless. Testing indicates that wandering is more
noticeable when the Shadow Tracker™ unit is static for long periods of time. In addition, the GPS
navigation signal may be periodically unreliable due to circumstances beyond our control.
Example: An extreme case of wobble
Lost acquisition of GPS signal can also be a cause for inaccurate data. Lost acquisition usually
displays as a straight line traveled between two points that show as a GPS stop, the track obviously
does not follow the roadway and the stops are an average of less than two minute intervals. Another
way to determine lost acquisition is if a route shows no track between two points. The track cannot
be displayed if the coordinates are not consistent with the route.
Monitoring Realtime Position
Realtime data is available in the Shadow Tracker™ (Wireless) version. At anytime, the System or
Network Administrator can set the Shadow Tracker™ system to accept realtime coordinates from
vehicles in the field. Coordinates are received from each tracking unit at a set time interval, usually
every 2 minutes. The vehicles location can be viewed on the map at any given moment.
View Selected or View All
To view a vehicles realtime position:
1. Click View >> Realtime Tracking from the menu in Shadow Tracker™.
A window will appear listing all of your In-Service vehicles.
You can choose to view data on all In-Service vehicles or make a selection of certain vehicles to view.
To display all of the vehicles click the Track All button. To display certain vehicles make a selection
from the listing of the vehicles you want to view. As you click on each vehicle tha name is moved to
the Selected Vehicles listing. When you have all of the selected vehicles click the Track Selected
2. Click Track All or Track Selected.
The vehicles are added to the RealTime viewing area and the last recieved GPS data point of each
vehicle is plotted on the map.
Center the viewing area around a vehicle and view its current statistics by selecting it in the listing.
Each time you select a vehicle statistical data is displayed giving you the last known status of the vehicles
location. Information such as:
Status of the Vehicle (Moving or Stopped)
If stopped, the location of the stop and the amount of time at the stop.
If moving, the speed and direction of the movement.
The location of a previous stop (if over 1 minute), the date, time and duration of that stop.
The date and time of the last communication with the vehicle.
GPS and Communication indicators.
This statistical data is only displayed for a short time. In order to continually view the status of a
vehicle you must lock on that vehicle.
Common Map Locations
Locking on a Vehicle Status
Locking on a vehicle allows you to keep focus on a vehicle at all times. As the system is updated with
the most current information so is your view of the map. When you are locked the map adjusts with
each movement of the vehicle to follow its route. In addition, the statistical data is automatically
updated to give you current status. As long as the vehicle is within range to receive realtime
information from the tracking unit then you will be able to follow that vehicles movement. However,
keep in mind that even when the vehicle is out of range for realtime positioning you are still collecting
historical data that can be viewed in detail once the vehicle returns within range. Therefore, you will
always know where your vehicle has been.
To lock on a vehicle:
1. Click the Lock button.
2. Select the vehicle name from the list.
To unlock a vehicle:
1. Click the Unlock button. The map will return to plotting all of the vehicles in your listing.
When you are viewing the statistics of a vehicle you can easily determine whether you are viewing
the most current information. Your vehicle status should show that it has acquired GPS signal and
that it is currently communicating (or within range) of the Shadow Tracker™ base unit. These
indicators are located at the bottom of your vehicle statistics information window. If you are receiving
GPS signal and communicating then both indicators will be green. Red indicates no signal or no
communication link at that time. If GPS acquisition or communication is lost then the status
information window will continue to display the last information that was received at the time of loss.
The window will not be updated until new data is received.
Anytime you want to add or remove vehicles from your realtime listing click the New button and reselect your vehicles. Click Close to return to the map and clear realtime tracking information.
Chapter 8
Fixed Locations
This chapter provides details for plotting a point or fixed map location on the map. Read these
instructions carefully. However, you cannot mark a location until you have started adding database
records to Shadow Tracker™.
A fixed location can be marked by plotting the point directly on the map ir by using a GPS stop. Fixed
locations are used by the reporting module and therefore need to be plotted as accuratlely as
possible. To get the best performance from Shadow Tracker™, mark your locations using
downloaded GPS data rather than marking the target directly on the map. Refer to your Shadow
Tracker™ Reference manual under Using Analysis Reports for further clarification on the effects of
marking positions on the map.
Contents of this Chapter
What is a Fixed Location?
Using GPS Data for a Fixed Location Record
What is a Fixed Location?
A fixed location is any coordinate that you wish to keep track of in the system and reference later.
Fixed locations are common locations such as a grocery store, gas station, client building, company
location, etc. By making reference to these locations in your Shadow Tracker™ database they can
be used later when you are viewing routes on the map to assist you in determining the whereabouts
of your vehicles.
When a historical route is plotted or a last known realtime stop is calculated, these fixed locations are
referenced to determine if they fall within a pre-set radius of where your vehicle was located at that
point in time. The circular area that is used is called the target area. This circumference can be
made smaller or larger according to your needs as you are viewing the routes. For more information
on the target area refer to the section that defines the target area in detail under Map Operations.
Using GPS Data to Mark a Fixed Location Record
A fixed location requires a valid GPS coordinate to be used as its reference point on the map. To
make it easy to plot these fixed locations on the map precisely Shadow Tracker™ allows you to use
GPS data from a route to mark the location. You can do this one of two ways:
1. Assign the GPS data point to a previously created fixed location record or
2. Mark a fixed location on the map then create a fixed location record to be attached to it.
1. To assign a GPS datapoint to a previously created fixed location record:
Add the fixed location record by clicking File >> Open >> Fixed Location.
The Fixed Location records window will appear. Enter the information regarding
the point you will be assigning.
When you are finished click Save. Your record has been added. You are now ready to assign the
GPS coordinate to this record.
Return to the map and adjust the map view so that you are looking at the exact
point on the map you wish to use as your coordinate. Make sure you are at the
closest zoom level possible, usually 200 ft. This guarantees that you are as
accurate as possible in your marking.
Click the red pinpoint button
on the toolbar or select Map Operations
>> Mark A Location from the menu. Doing either will change your mouse
poointer to marking mode.
Place the pointer on the map at the exact location of the point you wish to use
annd click with your mouse. This places the marker on the map.
Once you have marked the location the viewport will adjust providing an area to
tthe right of the map where you will assign your fixed location. From this area
select Fixed Location. (You can also assign this marker to other types of records
such as an employee's home, your corporate office or a customer location.)
The fixed location records will display. Select the record you have just created
using the navigation buttons to scroll as needed. Once the record you want is
displayed click the Assign Coordinates to Record button.
You will receive a message indicating that your coordinates have been assigned.
2. To mark a fixed location on the map then create a fixed location record
to be attached to it.
Mark the point on the map as before by placing your mouse pointer in marking
mode in the location you wish to plot.
When the viewport adjusts to list your available records select Fixed Locations
from the list.
Next click the Add New Record button. The Fixed Location records window will
Add the information on this fixed location and click Save. The coordinate you
plotted will automatically be assigned to this newly created record.
At anytime you wish to view the marked locations that you have added to Shadow Tracker™ click
View >> Fixed Map Locations from the menu. Make your selection from the listing. The points will
be plotted on the map with a colored bitmap signifying its location.
Fixed Map Locations that do not appear in the listbox
If you select a Fixed Map Location that was added to the database without marking it as a location
then it will not appear in the drop-down list. In order to view this item you will need to access that
record and mark the location for that item (see the Mark A Location section). Once this is done return
to Tracking >> Fixed Map Locations and select the item again.
Manually Marking a Fixed Location Record
Manually marking a fixed location without using GPS data leaves room for error. As mentioned earlier
these reference points are used each time a route is calculated and in your reports. It is always better
to use existing GPS data to plot a location on the map.
Chapter 9
Reporting is one of the most important aspects of any business because reports inform you of the
stability and profitability of your business. The report section gives you the opportunity to view
employee information and activities under the following categories:
GPS tracking and analysis information
Branch and fixed location listings (if they exist)
Employee and customer details and listing
Contents of this Chapter
Using the Report Window
Report Printer Settings
Using the Report Window
To access the reporting module click Reports from the menu.
A list of the reports available will appear. Select the name of the report you wish to view from the
Select Report Type drop-down list. The screen will change to show available search criteria fields.
Determine whether you want to view the data on-screen, create a graph or send it directly to the
printer. Viewing the data on-screen allows you to verify your output first, then it can be directed to the
While the reporting module is gathering data you will see a series of processing messages letting you
know what is going on. You will see a message for each name selected in the name checklist as they
process. Cancel the report process before it is complete by clicking the Cancel Print Job button.
To Screen
The Print to Screen button sends a copy of the requested data to view on screen. You will see a
report window similar to the following:
Scroll through multiple pages of a report.
Send a report to the printer.
Change the zoom level of a report.
Export report data to an external file. You will receive the dialog box below with a
list of file types to choose.
To Printer
This command will send a copy of the report data to the designated printer.
To Graph
Graphs are available for doing quick analysis on realtime data. Therefore, graphing is only available
for the Shadow Tracker™(Wireless) version. To create a graph, select a report that enables the
Graph button when selected. Click the Graph button after entering the report selection criteria. Your
graph will be displayed on-screen.
Report Printer Settings
This command will allow you to temporarily change the default printer setting in the report screen.
Change your printer settings by clicking the Printer Settings button. Select the printer from the
printer name drop-down list. Click OK to set the change temporarily.
Shadow Tracker™ Professional
Software Manual 3.2
Users Guide
Manual Number: M-21121
Advanced Tracking Technologies, Inc.
P.O. Box 168
Sugar Land, Texas 77487
Tel: (713) 353-6065
Fax: (713) 353-6050
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