User Guide
Electrically powered scooter Class A (EN 12184)
Intended Use:
Maximum safe slope: 3° (Not intended for use outdoors)
The product is not intended for visually impaired people.
Riders need to be mentally and physically apt to ride this scooter.
Finger dexterity is required to operate this scooter..
Users under 12 years of age can’t use this scooter without parental or professional consent.
The driving distance will be reduced if the power scooter is used frequently on slopes, rough ground or to climb curbs.
This vehicle is suitable for land or air transportation. (Please check with your airline for approval before flying)
 Don’t operate your power scooter without completely reading and understanding this user manual!
 Do not operate the scooter with low charge batteries, since the occupant could be stranded.
 Battery should be disconnected from the scooter during transportation/shipping.
EV Rider, LLC
6410 Arc Way - Suite A
Ft. Myers - FL 33966 USA
Safety Instructions
Electromagnetic Interference (EMI)
Transporting the Scooter
Comfort Adjustment
Control Panel Operation
Riding on the Road
Emergency Charging Procedure
Charging Instructions
Battery Instruction and Maintenance
Scooter Maintenance and Repair
Troubleshooting and Fault Repair
scooter in traffic.
Do not make sharp
turns or sudden stops
while riding your
Do not attempt to
climb curbs greater
than the m a x i m u m
r e c o m m e n d e d in
Do not remove your
hands and legs from
the scooter when
riding the scooter.
Do not ride your
the specs.
Always use a seat belt,
and keep your feet on
the scooter at all times.
Never operate the
scooter while you are
under the influence of
Do not ride your
scooter during snow in
order to avoid
Never use mobile
phones or radio
transmitters such as
Make sure that there
are no obstacles
behind you while
reversing your scooter.
Do not allow
unsupervised children
to play near this
equipment while the
batteries are charging.
 Warning – Do not operate your scooter for the
first time without completely reading and
understanding this owner’s manual.
Do not operate the scooter on the road. Obey all
local pedestrian traffic rules. Be aware that it
may be difficult for traffic to see you when you
are seated on the scooter. Wait until your path
is clear of traffic, and then proceed with extreme
To prevent injury to yourself or others, always
ensure that the power is switched off when
getting on or off of the scooter.
3. Always check that the drive wheels are
engaged (drive mode) before iding. Do not
switch off the power when the scooter is still
moving forward. This will bring the scooter to
an extremely abrupt stop.
Consult w i t h your physician if you are
taking prescribed medication or if you have
any certain physical limitations. Some
medications and limitations may impair your
ability to operate scooters in a safe manner.
Consult with your physician if you are taking
any medication that may affect your ability to
operate your scooter safely.
11. Do not drive or sit on the scooter when in
freewheel mode.
Do not remove the anti-tipper.
13. Always switch off the scooter and charger
before doing any work or using any tools on
the scooter.
Do not climb a gradient at an angle. Always
drive straight up a gradient, as this greatly
reduces the risk of tipping or a fall. Do not
climb a gradient steeper than 6º.
Do not use this product or any available
optional equipment without first completely
reading and understanding these instructions. If
you are unable to understand the warnings,
cautions or instructions, contact your dealer
before attempting to use this equipment,
otherwise injury or damage may occur.
Do not drive backwards down any step, curb or
other obstacle. This may cause the scooter to tip
or fall.
Always reduce your speed and maintain a
stable center of gravity when cornering
sharply. Do not corner sharply when driving
scooters at higher speeds.
There are certain situations, including some
medical conditions, where the scooter user will
need to practice operating the scooter in the
presence of a trained attendant. A trained
attendant can be defined as a family member or
care professional especially trained in
assisting a scooter user in various daily living
Operating in rain, snow, salt, mist and on icy or
slippery surfaces may have an adverse affect
on the electrical system.
Beware the motor may be hot after use. Do
not touch or access the motor directly until it
has cooled down.
Do not attempt to lift or move the scooter by
any of its removable parts including the
armrests, seats or shrouds. Personal injury and
damage to the scooter may result.
Never try to use your scooter beyond its
limitations as described in this manual.
Please do not sit on your scooter while it is in a
moving vehicle such as a car, bus or train.
Keep your hands away from the wheels (tires)
while riding the scooter. Be aware that loose
fitting clothing can become caught in the drive
19. Never sit on your scooter when it is being used in
connection with any type of lift or hoist. Your
scooter is not designed with such use in mind
and any damage or injury incurred from such
use is not the responsibility of EV Rider.
Always ensure the scooter is fully u n folded
before sitting on the scooter. Do not fold the
scooter until you have fully exited the scooter,
and the backrest on the scooter seat is folded
 Modifications
Your scooter has been designed to be as practical as
possible. However, under no circumstances should
you modify, add, remove, or disable any part or
function of your scooter. Personal injury and damage
to the scooter may result.
Do not modify your power scooter in any way not
authorized by EV Rider. Do not use accessories
if they have not been tested or approved for EV
Rider products.
2. Get to know the feel of your power scooter and
its capabilities. EV Rider recommends that
you perform a safety check before each use to
make sure your scooter operates safely.
 Inspections prior to using your power scooter:
Please check all electrical connections and make
sure they are tight and not corroded.
2. Please check all harness connections and make
sure they are secured properly.
3. Please check the brakes.
 Weight limitation.
Do not exceed the weight capacity stated in the
Specification section. Exceeding the weight
capacity voids your warranty. EV Rider will not
be held responsible for injuries or property
damage resulting from failure to observe weight
2. Do not carry passengers on scooters. Carrying
passengers on your scooter may affect the center
of gravity, resulting in a tip or a fall.
 Temperature
Some of the parts of the scooter are susceptible
to change in temperature. The controller can only
operate in temperature that ranges between
-25ºC ~ 50ºC (-13ºF to 122ºF).
At extreme low temperatures, the batteries may
freeze, and your scooter may not be able to
operate. In extreme high temperatures, it may
operate at slower speeds due to a safety feature
of the controller that prevents damage to the
motors and other electrical components.
The rapid development of electronics, especially in
the area of communications, has saturated our
environment with electromagnetic (EM) radio waves
that are emitted by television, radio and
communication signals. These EM wave are invisible
and their strength increases as one approaches the
source. All electrical conductors act as antennas to
the EM signals and, to varying degrees, all power
wheelchairs and scooters are susceptible to
electromagnetic interference (EMI). The interference
could result in abnormal, unintentional movement
and/or erratic control of the vehicle. Power scooters
may be susceptible to electromagnetic interference
(EMI), which is interfering electromagnetic energy
emitted from sources such as radio stations, TV
stations, amateur radio (HAM) transmitters, two-way
radios, cellular phones and alarm systems. The
interference (from radio wave sources) can cause the
power scooter to release its brakes, move by itself or
move in unintended directions. It can also
permanently damage the powered scooter’s control
system. The intensity of the EM energy can be
measured in volts per meter (V/m).Each powered
scooter can resist EMI up to a certain intensity. This is
called “immunity level”. The higher the immunity level
the greater the protection. At this time, current
technology is capable of providing at least 20 V/m of
immunity level, which would provide useful protection
against common sources of radiated EMI.
Following the warnings listed below should reduce
the chance of unintended brake release or powered
scooter movement that could result in serious injury:
Do not turn on hand-held personal
communication devices such as citizens band
(CB) radios and cellular phones while the
powered scooter is turned on.
Be aware of nearby transmitters such as radio
or TV stations and try to avoid coming close to
If unintended movement or brake release
occurs, turn the powered scooter off as soon as
it is safe.
Be aware that adding accessories or
components, or modifying the powered scooter,
may make it more susceptible to interference
from radio wave sources (Note: It is difficult to
evaluate the effect on the overall immunity of
the powered scooter).
Report all incidents of unintended movement or
brake release to the powered scooter
manufacturer, and note whether there is a radio
wave source nearby.
 Unintentional scooter movements
Weight Limit
Overall Dimensions
(L x W x H)
Folded Dimensions
(L x W x H)
Seat Dimensions
(L x W x H)
Footplate Length
Wheelbase Length
Turning Radius
 Unintended or uncontrollable direction.
Ground Clearance
 Unexpected brake release
Drive W heel
The higher the immunity level the greater the
protection. Your powered scooter has an immunity
level of 20 V/m which should protect against
common sources of EMI. Warning: The scooter itself
can disturb the performance of the electromagnetic
fields such as emitted by an alarm system.
Front Wheel
Rear Anti-Tip
Maximum Speed
Maximum Range
250 lb. /115kg (18 stone)
86 x 42 x 84cm
34” x 16½” x 33”
73 x 44 x 42cm
28¾” x 17½” x 16½”
32 x 40 x 38cm
12½” x 16” x 15”
200mm x 50mm
(8” x 2”) PU Tire
180mm x 40mm
(7” x 1.6”) PU Tire
3.5 mph
6 kph
6 miles
10 km
3º (Dynamic)
6º (Static)
The scooter is suitable for transportation in the cargo
hold of an aircraft.
The scooter should be folded, the key removed
and the battery disconnected. This will inhibit the
scooter from operation.
The lithium battery used in the scooter is certified as
safe for airline transportation.
Charger Type
42 lb. / 19 kg (with battery)
38.5 lb. / 17.5kg (without battery)
2A 110/240V
Li-Ion Charger
Lithium-Ion Battery
24V 8.7 Ah
Maximum Range and Speed are based on optimal
conditions. User weight, battery condition, temperature,
terrain, gradient, weather conditions and driving style may
all reduce the maximum range and speed.
Manufacturers reserve the right to change
specifications without prior notice. Specifications of the
product purchased may differ from those stated.
1. Position the scooter with rear wheels and antitip wheels on the ground (as shown below):
Turn the key off and dismount the scooter.
Fold down the backrest of the seat (highlighted
on the picture below).
2. Insert the key in to the ignition of the scooter
and switch the scooter on.
3. The red button (red
arrow below) on the
scooter should now be
illuminated. Press it,
then release
the button and the
scooter will automatically
3. The green button (green
arrow below) on the
scooter should now be
illuminated. Press it then
release the button
and the scooter will
automatically unfold.
Alternatively, press the
red button on the remote.
Alternatively, press
the green button on
the remote.
(In case of emergency, press
the green button on the rear
of the scooter to stop the
folding procedure. If this
happens, remove the hazard
and keep your finger on the
red button until the scooter is
fully folded).
(In case of emergency, press the red button on the
rear of the scooter to stop the unfolding
procedure. If this happens, remove the hazard and
keep your finger on the green button until the
scooter is fully unfolded).
4. Switch off the
scooter using
the key and lift
up the
in the picture
Switch the scooter off using the ignition and
remove the key.
Control Panel
handle bars. Squeeze the left hand side of the
wigwag paddle (BLACK) towards you and the
scooter will move backwards, emitting an audible
reverse alarm. To brake, release the wigwag
paddle which will return to neutral and activate
the electromagnetic brake automatically and
bring the scooter to a prompt stop. The wigwag
paddle allows you to control the speed of the
scooter up to a maximum speed determined by
the Speed Dial. The further the wigwag paddle is
deflected, the faster the scooter will go (up to
Do not operate both left and right hand
sides of the wigwag simultaneously.
You will not be able to control the
How To Operate Your Scooter
• Key Ignition. The key ignition acts as the power
switch for the scooter. To switch the power on,
turn the key clockwise and battery gauge should
illuminate. To switch the power off, turn the key
counter-clockwise, after which the battery gauge
should switch off and the key can be removed.
Do not turn the ignition off while riding as
this will lead to an emergency stop and
possible risk of damage or injury.
• Horn Button. Press the horn button to sound the
horn. Release the button to stop the horn. The
horn is the green button located on the control
• Braking – Electromagnetic Brake. Release the
wigwag paddle completely, and the
electromagnetic brake will be activated
automatically and the scooter will stop.
When on a gradient, never set the vehicle
to freewheel mode. The brakes will not be
• Speed Dial. Turn the speed dial to determine the
maximum speed of the scooter. Turn the dial
clockwise to increase the speed setting and turn
the dial counter-clockwise to decrease the speed
• Light. Press the light switch to turn on the
headlight. Press the light switch again to turn the
light off.
Do not adjust the speed dial while riding
as this could result in loss of control. Do
not set the highest speed while riding
• Handlebar Height Adjustment. Turn the large
adjustment knob on the front of the tiller
anticlockwise to release the handlebar. Slide the
handlebar to the required position, then turn the
knob clockwise to secure the handlebar in place.
• Moving and Braking. To move forward, squeeze
the right hand side (RED) of the wigwag paddle
with your hand towards you while holding the
Note: the light will only operate if the power is
switched on at the ignition.
• Battery Gauge. The battery gauge on the tiller
console lights LEDs to show remaining power:
Green (3 or 4 LEDS lit) - 40% - 100% capacity
Yellow (2 LEDs lit) - draining charge (10% - 30%)
Red (1 LED lit) - immediate recharge is necessary.
The remaining power indicated by the battery gauge
will vary by the driving time incurred and how you
ride. Repeated starting, stopping and climbing will
consume power more quickly. The gauge is shown
Please keep hands/fingers out of machine during the
folding/unfolding process.
Starting and Riding
Make sure the scooter is fully unfolded.
Make sure the tiller has been secured properly.
Switch the key ignition to the on position.
Check the battery gauge to check there is enough
power for your journey. If you have any doubt
about the remaining power, recharge the battery
pack before use.
5. Set the speed dial to a position you feel safe and
comfortable with.
6. Check the wigwag paddle and automatic brake
work correctly.
7. Before riding, check the environment around you
is safe for you to ride your scooter.
Be careful while in crowded areas. While
reversing the vehicle, be aware of people or
objects behind you.
• Stopping
1. Release the wigwag paddle completely. The
vehicle will automatically decelerate and
2. Switch the scooter off at the key ignition and pull
out the key.
Stopping distance will vary with speed so
begin braking as early as possible.
Always park on flat ground, switch off and
remove the key before dismounting.
The scooter is not for use as a seat in a motor
The scooter comes with an emergency charging cable.
If the scooter is folded up and the battery is
completely flat, then the standard charging socket
can be difficult to access. In this instance, the
emergency charging cable can be installed to allow
the battery to be charged while the scooter is folded.
Step 1. Insert the charger in to the power outlet and
switch the power on. Ensure the charger is not
connected to the scooter, and one of the charger
LEDs is lit green.
The emergency charging cable is shown below:
Step 2. Insert the round plug on the charger in to the
charging port of the scooter (arrow below). The LED
should change from green to red. The LED will
change back from red to green when charging is
To install the charging cable, plug this in to connector
cable at the front of the underside of the scooter
(as shown below).
The scooter should be left on charge until the battery
is fully recharged. A full recharge takes around 5
hours. The status of the charge is shown by the LED
lights on the charger, and is described below:
Install the cable, then proceed to charge the battery
as described in the next section.
Standby or Charging
Charging in progress
Over current/voltage/
Temperature, or other
fault status
Power LED
Status LED
RED and
Ensure that the charger is removed from
the power outlet and the scooter after
charging. Failure to do this may flatten
the battery. Do not remove the battery
pack while the scooter is switched on.
1. Only use the charger supplied with the
scooter. Using the wrong type of
charger may cause damage. Never
disassemble or modify the scooter.
2. Always charge the scooter in a well
ventilated space. Avoid direct sunlight
or contact with water and moisture.
3. Do not charge or operate the scooter in
temperatures below -10ºC or above
50ºC (14oF and 122oF). Do not
expose the battery to these
4. The charger is for indoor use only.
1. Do not disconnect the charger cord until
charging is completed.
2. When fully charged the battery charger
will still trickle charge the battery for
optimum range.
3. Even when not in use, the scooter should
be charged at least every week to
ensure battery longevity.
4. Ambient temperature will effect
charging time. Charging time will be
longer in cold environments.
5. The battery carries a 1 year warranty
which covers manufacturing defects
only. It does not cover battery faults as
result of not following the guidelines
To disconnect the battery:
1. Remove the battery compartment cover by
lifting cover up using the ignition key or a
small flathead screwdriver.
2. Once the cover is removed, unplug the black
connector shown below.
Battery Disconnection
3. Reinstall the battery compartment cover to
prevent dust and moisture getting in to the
It is recommended that the battery is disconnected if
the scooter is not going to be used for a long period of
time, or for certain methods of transportation.
4. To replace the battery for a new one, follow
steps (1) and (2) above, undo the hook
and loop strap and remove the battery.
For air transportation the battery should be
disconnected before transporting.
Install only new batteries of the same
type in your product.
Batteries should be recycled or
disposed of as per state and local
Weekly Checking
Check the following items weekly or before riding. If
you find anything abnormal contact EV Rider for
further inspection or advice.
• Tiller. Ensure it is not loose and can turn smoothly
Use a soft, wrung dry cloth to keep your scooter
clean and dust free. Use a damp cloth and mild
detergent to clean the scooter.
It is advised to store the scooter folded. If the
scooter is going to be stored for a long time, the
battery should be fully charged and
Store the scooter in environments which are free from direct
sunlight and water or moisture
Don’t use a hose pipe or splash water directly onto the scooter
Don’t user gasoline, solvents or vaporizing solutions as these
may damage body panels. Do not use wax.
Ensure the charger is unplugged and the scooter switched off
before cleaning the scooter
• Speed control dial. Ensure it adjusts freely.
• Wigwag paddle. Ensure scooter moves when
lever is depressed, and stops when lever is
• Motor. Check for any abnormal noise and
the electromagnetic brake works
• Seat. Make sure is not loose and the backrest folds
down with ease.
• Freewheel Lever. Ensure it works correctly.
Moving About
• Tires. Check tire tread depth and for any signs of
damage such as cracking.
Switch off the scooter using the ignition key and
dismount from the scooter.
Lift the scooter by the chassis only.
For your safety ask for help if required. You will
need two or more people when moving or lifting
the scooter as a whole.
Service Record
To ensure your scooter is correctly serviced contact
EV Rider to direct you to an authorized dealer for
regular servicing. We recommend that scooters are
serviced at least annually, and your dealer may
charge a fee for this.
A copy of the service record is at the back of this
Even if the scooter has not been used, it
should still be serviced annually.
Battery and Tires
• For information on the battery pack, please read
the section on Battery Charging and Care.
Tires condition will be affected by how you drive
the scooter and what terrain it is ridden on.
The scooter comes with solid tires which are
puncture proof, so there is no need to check tire
Never lift the scooter by the bumpers or body panels
as this can cause injury or damage.
Visually inspect the tires tread. If less than 1mm
(1/32”), contact EV Rider for the location of your
nearest authorized dealer.
All upholstery can be washed with warm water
and mild soap. Occasionally check the seat and
back for sagging, cuts and tears. Replace if
necessary. Do not store your scooter in damp or
humid conditions as this will lead to mildew and
rapid deterioration of the upholstery parts.
All moving mechanisms will benefit from simple
lubrication and inspection. Lubricate using
petroleum jelly or light oil. Do not use too much
oil, otherwise small drips could stain and
damage carpets and furnishings etc. Always
perform a general inspection of the tightness of
all nuts and bolts.
We recommend the scooter is servicing by annually
by an authorized technician. Contact EV Rider to be
referred to one near you.
Symptom: Scooter will not switch on
Battery not connected
Check batteries connected
Circuit breaker has tripped
Push circuit breaker to reset
Symptom: Horn sounds involuntarily / automatically
Ensure the wigwag paddle
The scooter has diagnosed
is released and switch the
a fault
scooter off and on.
Recharge batteries if error
The scooter comes with a Dynamic 50A controller which monitors
the operation of the scooter. If a fault state occurs, then the left
most LED on the battery gauge will flash in sequence. In the event
of a fault state, count the number of flashes and refer to the table
No. of
Battery low
Low battery
High battery
Time out or
controller too
Park brake
Drive inhibit
Speed Pot
voltage fault
Other error
Symptom: Scooter will switch on but will not run
Problem: Flat
Remedy: Recharge
battery Charger
battery Unplug
plugged in
charger from scooter
Motor in freewheel mode
Push down freewheel lever
Symptom: Scooter appears slow
Remedy: Recharge
Flat battery
battery Turn up
Speed setting slow
speed dial
Symptom: Tiller appears loose or will not swivel freely
Tiller adjustment knob loose Tighten tiller adjustment
Recharge the batteries
The batteries have run out.
Recharge the batteries.
Check the battery and
associated wiring
Battery voltage is too high.
Due to overcharging or steep
descent. Reduce speed if
travelling down a slope.
The scooter may have stalled.
The scooter off and leave for a
few minutes.
Check motor is not faulty.
Check the scooter is not in
freewheel mode.
Check park brake and wiring.
Out of neutral at power up and
battery charge connected.
Release wigwag paddle and
remove charger.
Wigwag may require
Check speed pot and throttle
pot are not faulty.
Check the motor, connectors
and wiring are not faulty
Check all connections and wiring.
Possible controller fault.
Three (3) years from the date of purchase on all structural frame components; including platform, seat post, and frame.
One (1) year from the date of purchase, if any part or electronic component of the Scooter is found upon examination to be
defective in material and/or workmanship, it will be repaired or replaced, at EV Rider, LLC’s option, without charge. Labor
charges are NOT included. The purchaser is responsible for the delivery to the authorized repair facility. Satisfactory proof of
purchase, serial number and the date of purchase are always required. For warranty service, contact EV Rider for the location of
your nearest authorized dealer.
SHIPPING -DOMESTIC: All warranty items will be shipped via Fedex Ground. Requested expedited shipping will be at the
expense of the purchaser.
SHIPPING -INTERNATIONAL: Parts will be provided under warranty at no charge, but shipping to any offshore and/or
international location will be the responsibility of the purchaser. International and offshore end-users must contact the
dealer/distributor directly to initiate the warranty process.
ONE-YEAR WARRANTY EXCEPTIONS Motor: In cases where there is an increase in the operational noise level, the
warranty does not apply. (An increase in operational noise level usually occurs due to abusive and excessive strain on the
The batteries are warranted by EV Rider for one year after the purchase of the Unit with the exception of the Stand-N-Ride
Service: Warranty service can be performed by EV Rider, LLC or by an authorized EV Rider, LLC service facility. Do not return
faulty parts to EV Rider, LLC without prior consent. A request for a Return Authorization is required prior to returning
items. All transportation costs and shipping damage incurred while submitting units and/or parts for repair or replacement are
the responsibility of the original purchaser.
WARRANTY EXCLUSIONS: This warranty is only given to the original purchaser of the Scooter. This
Warranty excludes:
seating, motor brushes, fuses, plastic shrouds and footrest covers, etc.)
caused by: battery fluid spillage or leakage, abuse, misuse, accident, or negligence, improper operation,
excessive loading, maintenance, or storage, commercial use or use other than normal.
f the product not approved by EV Rider, LLC.
Batteries: Batteries carry a limited warranty which is subject to a stringent wear and tear clause. Any battery faults due to a
defect in the original manufacture will normally become obvious within the first two months of use. Any gradual deterioration in
performance after this period is normally associated with fair wear and tear, misuse or accidental damage and as such is not
covered by the manufacturer’s warranty. There is no other express warranty.
Implied warranties, including those of merchantability and fitness for a particular purpose, are limited to one (1) year from the
date of the original purchase and to the extent permitted by law. Any and all implied warranties are excluded. This is the
exclusive remedy. Liabilities for consequential damages under any and all warranties are excluded.
Some states do not allow limitations on how long an implied warranty lasts or do not allow the exclusion of limitation of
incidental or consequential damages. So, the above limitation or exclusion may not apply to you.
EV Rider, LLC //
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