1000 communications system

1000 communications system
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1000 communications system
A compact micro office solution – is it for you?
The Mitel® 1000 communications system offers a total SOHO voice and Internet access
solution in a single platform. For customers running a business from home, Mitel 1000 is the
ideal system that satisfies both the household and office needs. Mitel 1000 allows you to add
to PSTN phone lines with VoIP at a fraction of the cost of additional PSTN phone lines.
Product Overview
The Mitel 1000 is the premier product for one
or two line businesses that require broadband
communications as well as feature rich voice
services and data networking.
The Mitel 1000 is a unique product as it offers a
total SOHO office solution in a single platform.
By combining a fully featured PABX with a VoIP and
data gateway, VoIP and PSTN calls are handled in the
same manner, therefore it is possible to switch a call
which has been made or received on a VoIP line,
allowing the VoIP channels to be used in the same
way as a PSTN telephone line.
• Mitel 1000 is a practical, convenient and
affordable office in a box solution for the smallest
business and home offices for up to 8 users
• It is the only package to bring voice,
broadband and data communications in a
single integrated solution
• It boasts extensive call handling features:
– Wired and DECT extensions
– ADSL modem
– 4 port router
– Firewall
– 2 x VoIP Channels to provide 2 extra voice lines.
All of this is provided in a streamlined contemporary
desktop design that is an attractive feature in any office.
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Features and Benefits
Fully Featured PABX
Supporting both wired Feature Phone extensions
and integrated Digital cordless extensions together
with a complete data solution including wireless LAN.
It supports 4 wired extensions, integrated voice mail
(2 port), music on hold and shared system directory
(available from both Feature and DECT Phones)
and music on hold.
Supports 2 PSTN Lines and
Integrates 2 VoIP Channels
The Mitel 1000 also integrates 2 channels of VoIP
seamlessly into the PABX. This offers end users the
security of PSTN for emergency and local calls and the
additional capacity and cost advantages of VoIP for
long distance calls without any complicated external
Complete Data Solution
The Mitel 1000 is also a fully featured data solution
and is equipped with ADSL 2+ modem for fast Internet
access, router, firewall, 4 Ethernet ports and an
integrated WiFi (802.11b/g) access point. Internet access
through an external modem such as a Cable Modem can
be supported using the WAN port.
Ease of Setup
All setup and configuration by the user is easily
performed through an intuitive web interface. A
remote access option is also available to enable a
network operator / supplier to remotely configure and
manage the Mitel 1000.
Complete Solution
For the network operator / supplier, Mitel 1000 is the
platform, which can enable the operator to create a
‘complete’ bundle of ADSL, PSTN and VoIP services
to satisfy the complete communication needs of the
end user.
A doorphone can also be supported on one of the Wired
extensions. A doorstrike output can be used to remotely
open a door.
A range of accessories are available including a
Doorphone and external music on hold adaptor.
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Technical Specification
Data Gateway Features
• WAN interfaces
• DHCP server
• DNS relay
• Routing
• Stateful Inspection Firewall
• Virtual server (including PAT and DMZ host)
• IGMP proxy
• VoIP (SIP 2.0)
WAN Interface
The router has the following WAN interfaces:
• 10/100 BaseT Ethernet WAN port
• ADSL 2+ modem
LAN Ports
4 x 10/100 BaseT Ethernet ports
Quality of Service
• Voice Service is prioritized over the data traffic
(Network Dependant)
VoIP Functionality
• 2 x SIP (RFC 3261) voice channels
• Interoperability with approved SIP service providers
The following codecs are available to each channel:
• G.711 (64 kb/s)-Law
• G.711 (64KB/S A-Law
• G.729 A/B (8 kb/s)
• G.726 (32 kb/s)
The following features are used by the gateway:
• VAD (Voice Activity Detection)
• Silence suppression
• Comfort noise
• Echo cancellation (G.168)
ADSL Modem
The modem complies with the following:
ANSI T1.413 Issue 2
ITU-T G.992.1 Annex A / B (G.DMT)
ITU-T G.992.2 (G.lite)
ITU-T G.992.3 (G.dmt.bis)
ITU-T G.992.5 (ADSL 2+)
Protocol Support
RFC 1483
Management Application
Management system configuration via an intuitive
web-based graphical user interface
Full Remote Management Application
Wireless – WEP and WPA are both supported
for wireless security
Firewall – Stateful Inspection Firewall;
Network Address Translation; Intrusion detection
Music on Hold
• External calls – music or tone
External Music on Hold
• External music devices connect via the MOH module
to any extension port
• Stereo 3.5mm jack
• Output Level 25 – 32mA, Impedance 600 ohm
Environmental Requirements
Normal working temperature: 0°C to 40°C
Working humidity (non-condensing): 5% to 95%
Voice Mail
Integrated voice mail application
Voice Mail Capacities
10 Individual user mailboxes
1 system mailbox (answering machine)
2 Port: 30 Mins messaging capacity
Power Supply
AC-to-DC power adapter (provided)
110 / 220v AC – input
24 V DC 1.0A – output
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PABX Capacity
2 PSTN lines
4 x Wired extensions
(Up to 4 fully featured Feature Phones)
Integrated DECT base station with support for 4 DECT
handsets (GAP compliant)
200mm (W) x 190mm (H) x 80mm (D)
Feature Phones
• Large high contrast display
• Integrated speakerphone / conference
• Dual colored programmable keys / LEDs
Euro DECT and UPCS (US DECT) options
Feature Set Includes:
• Call Pickup
• Call Waiting
• Conference
• Call Forward
• Do Not Disturb
• Night service
• Call Hold
• Music on Hold
• Redial
• Reminder Call
• Speed Dial
• Voice Mail
Wireless LAN Access Point
An 802.11b/g WiFi Access Point is provided.
Doorstrike relay contact
Max rating: 24 Volts DC, 2 Amps
Door intercom size
HxWxD: 203mm x 73mm x 38mm
Shared Directory (DECT and Feature Phone)
Global Headquarters
Asia Pacific
Tel: +1(613) 592-2122
Fax: +1(613) 592-4784
Tel: +1(480) 961-9000
Fax: +1(480) 961-1370
Tel: +44(0)1291-430000
Fax: +44(0)1291-430400
Tel: +1(613) 592-2122
Fax: +1(613) 592-7825
Tel: +852 2508 9780
Fax: +852 2508 9232
For more information on our worldwide office locations, visit our website at www.mitel.com/offices
THIS DOCUMENT IS PROVIDED TO YOU FOR INFORMATIONAL PURPOSES ONLY. The information furnished in this document, believed by Mitel to be accurate as of the date
of its publication, is subject to change without notice. Mitel assumes no responsibility for any errors or omissions in this document and shall have no obligation to you as a
result of having made this document available to you or based upon the information it contains.
M MITEL (design) is a registered trademark of Mitel Networks Corporation. All other products and services are the registered trademarks of their respective holders.
© Copyright 2008, Mitel Networks Corporation. All Rights Reserved.
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