N15KD™ - Comfortaire

N15KD™ - Comfortaire
PLEASE STORE THIS MANUAL IN A SAFE
PLACE FOR FUTURE REFERENCE.
N
15KD™
RECORD YOUR AIR CONTROL SYSTEM SERIAL NUMBER:
OWNER’S MANUAL
Activate your warranty NOW! by going to
www.comfortaire.com/warranty-access
B
CHECK YOUR CONTENTS:
A: COVER:
(1) cover with (3) parts zipped together.
C
B. FOAM TOPPER:
(1) EvellaFoam™ energetic memory foam topper.
A
D
C:AIR CHAMBER(S):
(2) for dual chambers or (1) for Twin-XL size.
D:BASE SUPPORT FOAM BLOCKS:
(6) base support foam blocks.
E
E: SIDEWALL FOAM RAILS:
(4) pieces: (2) long and (2) short.
F.
WIRELESS AIR CONTROL SYSTEM:
(1) Q10™ Wireless Air Control System
See the air control system instruction sheet
for more information.
F
Foundation
Sold Separately
W I R E L E S S ACS
IMPORTANT
•
•
•
If anything is missing, please contact Customer Service at 1-800-759-0594 immediately.
It will take approximately 30-60 minutes to complete the assembly process.
If, during the assembly or at any time, you have a question or problem, please consult the
troubleshooting guide within this manual. If the guide does not provide a solution, contact customer
service by phone at 1-800-759-0594 or by e-mail at support@comfortaire.com
COPYRIGHT © 2015 COMFORTAIRE®
C-052215-114424
INSERT SIDEWALL SUPPORT FOAM RAILS
•
•
•
•
•
•
Remove mattress cover and topper foam from clear
plastic bag.
Set topper foam aside and allow up to 30 minutes
recovery time to regain full shape.
Lay cover on top of box-spring, foundation, or platform
with quilted side of cover facing upwards with the precut
slots and law tag at the head of the mattress. (FIG. 1)
Completely unzip top section and set it aside.
Retrieve sidewall foam rails from box.
Insert the pieces with rounded ends into the foot and
head of the cover and remaining pieces (square ends) into
each side of the cover. (FIG. 2)
Head
1
Foot
Sidewall
Foam Rails
2
INSERT BASE SUPPORT FOAM BLOCKS
•
•
•
Retrieve base foam support blocks from box.
Insert base foam support blocks into cover base. (Fig 3)
Note: Base foam support blocks are not square!
Labels should be positioned towards the middle
of the mattress. (Fig 3)
3
Labels
ATTACH MIDDLE PANEL
•
•
•
•
Retrieve top section of the mattress cover.
Place top section onto mattress foam base. (Fig 4)
Unzip and remove top panel and set it aside.
Pull down fire protective flap so that it covers the sidewall
foam and begin zipping middle panel. When zipping
panel, be sure to pull top and bottom panels together to
avoid breaking the zipper.
4
Fire Protective
Flap
5
INSERT AIR CHAMBER(S)
•
•
•
Hose(s)
Retrieve air chamber(s) from box.
With air hose(s) facing the head of the mattress, lay air
chamber(s) flat inside the mattress with hose facing down.
(Fig. 5)
Insert air hose(s) through pre-cut slots located at head of
the mattress.
COPYRIGHT © 2015 COMFORTAIRE®
C-052215-114424
SETUP AIR CONTROL SYSTEM
•
•
•
•
•
Remove air control system and hand control from box.
See air control system sheet for more information.
Attach air hose(s) to air control system.
Connect the hose from the air control system marked
with an “L” to the left air chamber hose. Left or right air
hose(s) are determined as if you are lying on the bed.
Refer to the illustration on the bottom of the air control
system. (Fig. 6)
Plug air control system into power outlet.
Remember to record your air control system serial
number on the front page of this manual.
Connect hose marked
with an “L” to the left
side of the bed
6
L
From Air
System
Left
Side
Select
INSERT TOPPER FOAM
•
Connect
unmarked hose
to the right side
of the bed.
From Air
Chamber
Right
Side
Select
FILL
Place the topper foam on top of the air chamber(s).
(Fig. 7)
FINISH ASSEMBLY
•
•
•
•
Place top panel of mattress cover over the topper foam.
Deflate chamber(s) partially for easy zipping of the
mattress cover.
Pull down fire protective flap so that it covers the topper
foam and the air chamber and begin zipping top panel.
Store the hose plugs inside the mattress cover for
safekeeping. When zipping top panel, be sure to pull top
and bottom panels together to avoid breaking the zipper.
(Fig. 7)
Do not cut, damage, or remove the fire protective flap
around the topper foam. (Fig. 7)
Topper
Foam
7
Fire Protective Flap
•
•
•
Assembled mattress. (appearance may vary)
See Air Control System sheet for operation.
Air control system may be placed under box-spring,
foundation, or platform.
8
Fire Protective Flap
CAUTION!
Your safety is very important to us. For this reason, we have
included explicit written instructions on how to assemble your
mattress. When your mattress is assembled in accordance
with the instructions herein, it meets the strictest fire
standards, 1632 cigarette ignition and 16 C.F.R. part 1633.
Comfortaire® will not be liable for fire damage and possible
personal injuries related to an improperly assembled mattress.
If you have any questions, please contact us directly at
1-800-759-0594 Monday - Friday 8am - 5pm Eastern.
COPYRIGHT © 2015 COMFORTAIRE®
C-052215-114424
Troubleshooting guide for Your Comfortaire®
Mattress with
Wireless Air Control System
You’ll probably never have a moments trouble with your Comfortaire® bed, but just in case, here are a few easy steps to
take if your bed is not working properly.
#1 AFTER SETUP
Store the plugs inside
the mattress cover
What to look for…
A. Kinks in the air hose, air chamber should be positioned with hoses face down.
B. Make sure the hoses are attached properly.
1.
Seat hose components completely.
2. Slide the air hose all the way onto the connector.
3. Check to see that both air hoses touch the center of the connector.
C. PLUG IT IN! Make sure the outlet works.
Important!
D. Check the hand control battery.
#2 IF THIS HAPPENS, DO THIS
Plugs are inside the mattress cover
A. Leak? – Mattress Deflates
1.
Find your plugs – If you can’t find them, a “AA” battery is a good substitute.
2. Pump up the side that leaks and adjust it to a comfortable Comfort Setting™.
3. Crimp the hose – bend it in half to prevent air from escaping.
4. Remove hose from Air Control system (you may cut hose off approximately 1” from fitting
DON’T cut near the chamber.
5.
Stop the hose with the plugs or AA battery – this will isolate the air chamber.
6. Sleep on the bed with the hose plugged.
•
If the bed still leaks, the problem is the air chamber.
•
If the bed holds, the problem is the air control system.
Either way, call Comfortaire® at 1-800-759-0594 (We will need the model and serial number of your air
control system OR \ the number on the chamber located where the hose connects at the head of the mattress).
7. When you are ready to reattach hose to air control system, snip off 1” of the hose to provide a fresh end for the
fitting.
B. Pump will not operate
* * Do not disassemble
1.
Plug it in. Make sure the outlet works.
the air control system
C. Pump works but the pressure does not change
1.
Unzip mattress cover and look for a crimp where the hose attaches to the chamber.
2. If the problem persists, remove the hose from air control system nozzle or connector (step 4 under “Leak”)– air
should expel from the hose (hold hose up to your face to feel for a breeze). If this doesn’t happen, look for
visible obstructions. While the hose is disconnected, use the hand control to activate the inflation for that side of
the bed – check to see if air is blowing from the air control system. To deactivate the air control system, place
your finger over the end to create pressure or simply unplug the power source.
3. After you have determined the problem call Comfortaire® at 1-800-759-0594 for further assistance.
**WARNING! DO NOT DISASSEMBLE THE AIR CONTROL SYSTEM. INTERNAL COMPONENTS CAN BE
DAMAGED AND WARRANTY WILL BE VOIDED.
D. Soiled cover?
Steam clean only. Do not dry clean.
Steam clean – allow it time to AIR dry – put it back on the bed. NEVER put the cover in a dryer.
E.
Cover wear? Over time, impressions will occur in the cover of the mattress. This is normal and will not affect
your comfort level. Only the quilting is affected. The air support components will last a lifetime.
COPYRIGHT © 2015 COMFORTAIRE®
C-052215-114424
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