ZG09-0556 IBM System x3850 M2 features Intel Xeon MP processors

ZG09-0556 IBM System x3850 M2 features Intel Xeon MP processors
IBM Europe, Middle East, and Africa Hardware Announcement
ZG09-0556, dated August 4, 2009
IBM System x3850 M2 features Intel Xeon MP
processors
Table of contents
1
1
2
3
3
8
8
9
At a glance
Overview
Key prerequisites
Planned availability date
Description
Product positioning
Reference information
Product number
9
9
10
10
23
26
27
Highlights
Publications
Services
Technical information
Terms and conditions
Pricing
Announcement countries
At a glance
New IBM® System x3850 M2 server models incorporate high-performance, Xeon®
MP processors and:
• Up to 256 GB of high-speed, lower-power, PC2-5300 ECC double data rate 2
(DDR2) SDRAM system memory
• Seven 2.5 Gb PCIE x8 I/O slots (two are hot-plug)
• Serial Attached SCSI (SAS) controller
• Integrated Broadcom 5709 Dual-port 10/100/1000 Gigabit Ethernet
• Four 2.5-inch hot-swap bays for flexible installation of HDDs, supporting up to 1.2
1
TB internal data storage
• Standard Remote Supervisor Adapter II Slimline, enabling remote, full-band
systems management
• Up to two 1440-watt, voltage sensing, rear access, hot-swap power supplies
• Optional optical drive
• Five USB ports (two can be used for USB keyboard and mouse), SVGA video port,
one serial port, and two Gb Ethernet ports per chassis
Warranty: Three years, Customer Replaceable Unit (CRU) and On-site Service,
3
limited warranty ; optional warranty service upgrades available.
2
Overview
These models of the x3850 M2 servers are powered with Intel® Xeon MP
processors.
The x3850 M2 server is the fourth generation of the Enterprise X-Architecture®,
delivering innovation with enhanced reliability and availability features to enable
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optimal performance for databases, enterprise applications, and virtualized
environments.
Potential benefits include:
• Increased performance
• Memory reliability and availability
• Low-power cost-effective memory with Advanced Buffer eXecution chip
• Enhanced systems management capabilities
• Power management savings
Power
• Active MemoryTM with hot-swap support: Memory ProteXion, ChipkillTM, memory
mirroring, and hot-swap and hot-add memory, for high performance with 256 MB
XceL4v cache per chassis
• Up to 32 DIMM slots per chassis delivering up to 256 GB of high-speed PC2-5300
double data rate (DDR2) memory
• Serial Attach SCSI (SAS) plus RAID to maximize throughput and ease installation
of a RAID card
• Four 2.5-inch SAS HDDs, up to 1.2 TB1 of maximum internal storage
• High-performance integrated Broadcom 5709 Dual-port 10/100/1000 built-in,
high-speed networking with support for latest technologies
• Integrated Remote Supervisor Adapter II Slimline
• 4 U rack-optimized, tool-free chassis that strikes the balance between rack density
and ease of maintenance
• Rear access power supplies for easy access
Fourth-generation eX4 technology features
• Advanced fourth-generation Chipkill ECC memory controller to help correct
single-, two-, three-, and four-bit memory errors
• Memory ProteXion and memory mirroring support
• Active PCIE x8 I/O slots, as well as hot-add and hot-swap adapters
• Hot-swap drive bays and redundant fans to replace select components without
powering down the server
• Up to two hot-swap, rear access, redundant power supplies with 220 V ac input
• Predictive Failure Analysis® (PFA) on processors, memory, fans, power supply,
and HDD options to help warn of problems before they occur
• Innovative light path diagnostics and top access design; easy to service and
configure
When referring to hard drive or tape backup capacity, GB stands for one billion
bytes. TB stands for terabytes. Total user capacity may vary depending on operating
environments.
1
IBM sends a technician after attempting to diagnose and resolve the problem
remotely.
2
For information on the IBM Statement of Limited Warranty, contact your IBM
representative or reseller.
3
Key prerequisites
Refer to the Hardware requirements section for details.
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Planned availability date
August 31, 2009
Description
Related options
1440W Redundant Power Supply - voltage sensing, rear access, hot-swap
power supply upgrade (59Y6142)
IBM Director CD with 20 agent license proofs of entitlement includes support for
the IBM System x3850 M2 server.
IBM System x3850 M2 server description
High-performance server subsystems
x3850 M2 servers are high-throughput, scalable SMP-capable Xeon-based servers.
They deliver excellent scalability for adding memory, adapter cards, or multiple
processors.
Models are powered with Intel Xeon MP processors that use 64-byte cache lines.
EMT64T architecture supports 64-bit extensions. Four connectors for Xeon MP
processors are standard on the system board. High-speed PC2-5300 ECC SDRAM
provides excellent processor-to-memory subsystem performance.
The x3850 M2 system architecture is fine tuned and engineered to optimize
the powerful Xeon MP processors. This architecture consists of the following
components:
• Intel Xeon MP processors
• Fourth-generation EXA-64e chipset
• System memory cards
• PCI-E host-bridge controllers
These Xeon MP processors use 1066 MHz common clock speed for external
operations The chipset supports eight 533 MHz buses to the memory controller, for a
total of 34.1 GB/s of potential memory bandwidth.
The memory I/O controller (MIOC) supports:
• Data flow between the processor and memory, and to the PCIE host-bridge
controller
• Chipkill ECC memory function
The two PCIE host-bridge controllers reside between the PCI buses and memory
controllers
High-availability and serviceability features
Many enterprise on demand environments run around the clock to supply
information around the globe. These environments require ruggedly dependable
servers designed with features that can tolerate a component failure without total
shutdown. x3850 M2 servers pack numerous fault-tolerant and high-availability
features into a high-density, rack-optimized package that helps significantly reduce
the space needed to support massive network computing operations.
Features include:
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• Seven 2.5 Gb PCIE x8 I/O slots (two are hot-plug); hot-add and hot-swap
adapters in Microsoft® Windows® and Linux® environments.
• Four Serial Attach SCSI (SAS) HDD bays.
• ECC DIMMs combined with an integrated advanced ECC memory controller with
fourth-generation Chipkill support to correct many single-, two-, three-, and fourbit memory errors to minimize disruption of service to LAN clients.
• Memory ProteXion and memory mirroring hot-add and hot-swap memory support.
• Memory hardware scrubbing to correct many soft memory errors automatically
without software intervention downtime.
• PFA on HDD options, memory, processors, power supply, and fans, in conjunction
with IBM Director, to help alert the system administrator of an imminent
component failure.
• Up to two 1440-watt, voltage sensing, rear access, hot-swap power supplies. Two
power supplies are required to support typical configuration redundancy or full
configurations requiring redundancy when operating with 240 V ac.
• Six hot-swap, multispeed fans to provide cooling redundancy and enable individual
fan replacement without powering down the server, plus one fan in each of the
two hot-swap power supplies.
• Standard Remote Supervisor Adapter II Slimline enabling diagnostic, reset, POST,
and auto recovery functions from remote locations and monitoring of temperature,
voltage, and fan speed; alerts generated when thresholds are exceeded without
utilizing an I/O slot.
• Information LED panel, diagnostics LED panel, and component LEDs for visual
indications of system well-being.
• Light path diagnostics for an outside view of the potential problem without
removing the cover, to help reduce downtime and service costs.
• Easy top access to system board, adapter cards, and memory.
• CPU failure recovery in SMP configurations, allowing a failed processor to be
forced offline, the server rebooted, an alert generated, and operation continued
with the working processor.
The servers include:
• Massive I/O expansion options supporting up to 28 PCIE x8 I/O card slots with
four scaled chassis
• Up to 16-socket (64-core) SMP operations with powerful Xeon MP processors
• High-speed PC2-5300 DDR2 ECC memory standard, supporting up to 256 GB of
system memory per chassis
• Up to two 1440-watt, voltage sensing, rear access, hot-swap power supplies, with
auto restart
• Four hot-swap drive bays, supporting up to 1.2 TB of internal data storage (using
four 300 GB SAS Hot-Swap HDDs)
• Terabytes of external data storage supporting optional storage units, ServeRAIDTM
SCSI controllers, and Fibre Channel controllers and storage units
Configurations
XpandOnDemand scalability
Modular building-block scalability delivers the flexibility to scale to meet your
business needs, allowing you to configure your system to optimize for your
application needs.
Systems management
x3850 M2 servers feature IBM Director, a powerful, highly integrated, systemsmanagement software solution built on industry standards and designed for ease of
use.
With IBM Director, a network administrator can perform the following tasks:
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• View the hardware configuration of remote systems in detail
• Monitor the usage and performance of critical components such as
microprocessors, disks, and memory
• Centrally manage individual or large groups of IBM and non-IBM, Intel-based
servers, desktop computers, workstations, and mobile computers on a variety of
platforms
IBM Director provides a comprehensive entry-level workgroup hardware manager. It
has the following key features:
• Advanced self-management capabilities for maximum system availability.
• Support for multiple operating systems, including Microsoft Windows 2003 Server,
Windows XP Professional, Red Hat Linux, SUSE Linux, and Novell NetWare. For a
complete list of operating systems that support IBM Director 6.1, visit
http://publib.boulder.ibm.com/infocenter/director/v6r1x/topic/director.pl
an_6.1/fqm0_r_os_supported_by_ibm_director_611.html
The list is updated periodically.
• Support for IBM and non-IBM servers, desktop computers, workstations, and
mobile computers. (Not all IBM Director features are supported on non-IBM
servers.)
• Support for systems-management industry standards.
• Integration into leading workgroup and enterprise systems-management
environments.
• Ease of use, training, and setup.
IBM Director also provides an extensible platform that supports advanced servers
that are designed to help reduce the total cost of managing and supporting
networked systems. By deploying IBM Director, you may achieve reductions in
ownership costs through the following potential benefits:
• Reduced downtime
• Increased productivity of IT personnel and users
• Reduced service and support costs
For more information about IBM Director, refer to the CD that comes with the server
or the IBM Director documentation on the CD, or visit
http://www.ibm.com/systems/management/director/resources/
IBM Director includes IBM Director Extensions, a portfolio of server tools that
integrates into the IBM Director interface and works with the Remote Supervisor
Adapter II Slimline, or other systems-management monitoring functions contained
in IBM System x3850 M2 servers. Typical functions and monitoring capabilities can
include:
• PFA-enabled critical hardware components
• Temperature
• Voltage
• Fan speed
• Light path diagnostics
The IT administrator gains comprehensive, virtual on-site control of IBM System M2
servers through the ability to remotely:
• Access the server, in many cases regardless of its status
• Inventory and display detailed system and component information
• View server bootup during POST
• Browse and delete logs of events and errors
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• Reset or power cycle the server
• Run diagnostics, SCSI, and RAID setup during POST
• Monitor thresholds on server health including:
– Operating system load
– POST time-out
– Voltage
– Temperature
• Set proactive alerts for critical server events including PFA on:
– Processors
– Memory
– Fans
– Power supplies
– HDDs
• Define automated actions such as:
– Send an e-mail or page to an administrator
– Execute a command or program
– Pop up an error message to the IBM Director console
• Flash BIOS
• Monitor and graph the utilization of server resources such as:
– Memory
– Processor
– HDDs
• Identify potential performance bottlenecks and react to prevent downtime
Active Energy Manager tools and programs
The IBM Active Energy Manager tool is available on the System x3850 M2 server.
TM
IBM Systems Director Active Energy Manager V3.1 is the next generation product
TM
of IBM PowerExecutive which was previously available from IBM for x86 systems
only. IBM Systems Director Active Energy Manager now supports multiple IBM
platforms and provides new capabilities that build upon the functions previously
available with Active Energy Manager V3.1. Enhancements to existing function
include:
• Cross-system monitoring and management support
• Dynamic Polling Rate
• Discovery and monitoring of intelligent PDUs
The Active Energy Manager V3.1 offering has both no-charge (free) monitoring
functions and optional chargeable (fee-based) management functions.
No-charge monitor functions
• Power Trending
• Thermal Trending
• iPDU Support
Priced Management functions
• Power Capping
• Power Savings Mode
For more information see
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http://www-03.ibm.com/systems/management/director/extensions/
actengmrg.html
World-class support tools and programs
x3850 M2 servers include tools and programs designed to make ownership a
positive experience. From the start, IBM programs help you purchase servers,
get them running, and keep them running. IBM can help your company maintain
ownership of technology leadership network servers.
The IBM System x® ToolsCenter is a collection of server management tools to help
manage your IBM System x and BladeServer environment. ToolsCenter makes
managing your server environment less complicated, more productive, and more
cost-effective.
Tools like ServerGuide , ServerGuide Scripting Toolkit, UpdateXpress System Pack
Installer, Advanced Settings Utility, and IBM Dynamic Systems Analysis are all part
of this ToolsCenter.
TM
For more information, visit
http://www-947.ibm.com/systems/support/supportsite.wss/docdisplay?brandin
d=5000008&lndocid=TOOL-CENTER
• IBM Customer Replaceable Unit (CRU) and on-site, three-year limited warranty
with next-business-day service (same-business-day service optionally available)
protects your investment if a problem occurs. This service also includes
replacement of parts identified through PFA.
• The ServerProven4 program lets you confidently configure your server with various
devices and operating systems. This Web-based program provides compatibility
information from actual testing of the x3850 M2 server with various adapters and
devices.
• The ServerGuide5 CD library includes online publications and utilities and drivers
that help you load popular network operating systems.
• Electronic support on the Web offers additional support in an easy-to-use format.
IBM makes no warranties, expressed or implied, regarding non-IBM products
and services that are ServerProven®, including but not implied warranties and of
merchantability and fitness for a particular purpose. These products are offered and
warranted solely by third parties.
4
The Microsoft Windows Preinstallation Environment software, included as part
of ServerGuide software, may be used for boot diagnostic, setup, restoration,
installation, configuration, test, or disaster recovery purposes only. Note: The
Microsoft Windows Preinstallation Environment software contains a security feature
that will cause an end user customer's system to reboot without prior notification to
the end user customer after 24 hours of continuous use of the Microsoft Windows
Preinstallation Environment. During routine usage of ServerGuide, which does not
usually require usage of the Microsoft Windows Preinstallation Environment software
for such an extended time period, this condition should not occur.
5
IBM System x3850 M2 model configuration
System
number
7141-1LG
7141-2LG
7233-1LG
7233-2LG
Processor
1 x 2.40 GHz
Xeon E7210
Dual core
1 x 1.60 GHz
Xeon E7310
4 core
1 x 2.13 GHz
Xeon E7420
4 core
2 x 2.13 GHz
L2
L3
cache
Memory
HDD
iface
HDD
Power
supply
8 MB
2x2 GB SAS Open bay
w/1 memory card
One
4 MB
2x2 GB SAS Open bay
w/1 memory card
One
6 MB
8 MB
2x2 GB SAS Open bay
w/1 memory card
One
6 MB
8 MB
4x2 GB
Two
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SAS
Open bay
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7233-4LG
7233-5LG
7233-6LG
Xeon E7420
4 core
2 x 2.40 GHz
Xeon E7440
4 core
2 x 2.4 GHz
Xeon E7450
6 core
2 x 2.66 GHz
Xeon x7460
6 core
w/2 memory cards
6 MB
16 MB
4x2 GB SAS Open bay
w/2 memory cards
Two
9 MB
12 MB
8x2 GB SAS Open bay
w/4 memory cards
Two
9 MB
16 MB
8x2 GB SAS Open bay
w/4 memory cards
Two
Product positioning
These new IBM System x3850 M2 models enhance the server line by providing new
levels of performance and price/performance. The IBM System x3850 M2 server
features a high-density, 4U mechanical platform that supports Xeon MP processors,
PCI-E architecture, and high-speed DDR2 memory.
IBM System x3850 M2 servers deliver additional processing, expandability, and
high-availability features. These features make them ideal for handling complex,
business-critical On Demand Business applications that must be supported by spacesaving, rack-optimized servers.
The IBM System x3850 M2 server is designed for extremely complex, computeintense applications requiring four-socket plus processing power and large memory
support.
The IBM System x3850 M2 servers provide excellent scalable processing capability
supporting high-speed memory, PCI-E bus architecture, and Intel Xeon MP
processors.
This makes the IBM System x3850 M2 servers an excellent fit for current and future
enterprise on demand applications.
These high-density, Xeon-based servers are designed to handle complex applications
requiring high-speed computing power, advanced high-availability functions, and a
minimum amount of rack space.
Applications include:
• On Demand Business
• Business intelligence
• Transaction processing
• Enterprise resource planning
• Collaboration applications (Microsoft Exchange and Lotus Notes®)
• Server consolidation
• Internet or intranet front-end serving
• Web content serving
• Database storage as a SAN solution
Reference information
For information on ServicePacs, refer to Hardware Announcement ZG06-0710, dated
September 19, 2006.
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Product number
Description
Machine
Model
Part #
IBM System x3850 M2 - Machine Type 7141
7141
7141
1LG
2LG
71411LG
71412LG
IBM System x3850 M2 - Machine Type 7233
7233
7233
7233
7233
7233
1LG
2LG
4LG
5LG
6LG
72331LG
72332LG
72334LG
72335LG
72336LG
Options
Description
Part
number
1440W Redundant Power Supply
59Y6142
Highlights
Memory ProteXion -- Redundant bit steering:
• Utilizes unused bits in each memory DIMM (hot-spare bits)
• Doubles the amount of Chipkill memory sustainable per server
• Is included at no additional cost, requires no additional hardware, and works
independently of operating system
• Is similar to the "hot-spare" of a DASD array
Memory mirroring:
• Propels Intel-based servers towards continuous operations
• Dramatically helps to increase uptime and allow scheduled maintenance
• Helps provide capability and reliability approaching a mainframe
• Is operating system independent; does not require drivers or operating system
support
Chipkill memory:
• Offers integrated XA-64e chipsets for using off-the-shelf DIMMs
• Provides better memory reliability to support in-memory databases
• Increases availability by detecting and helping to correct single-, two-, three-, and
four-bit memory errors
• Uses a fourth-generation Chipkill design
Publications
The following publications and CD-ROMs are shipped with the x3850 M2 servers.
• x3850 M2 Installation Guide contains an introduction to the computer, installation
and setup, installing options, reference information, and problem determination.
The installation guide has easy-to-use text and illustrations to enable you to
quickly set up your x3850 M2 server.
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• ServerGuide contains online publications and drivers to support the x3850 M2
server. In addition, it includes a set of easy-to-use utilities on CD to help you
install several popular network operating systems.
• IBM Director systems-management software is included.
Note: Software versions, features, and functions shipped with these systems may
change as new releases become available or may be discontinued at any time.
The x3850 M2 Installation Guide and the Problem Determination Guide, in U.S.
English versions, are available from
http://www-03.ibm.com/servers/eserver/serverproven/compat/us/indexsp.html
IBM Publications Center Portal
http://www.ibm.com/shop/publications/order
The Publications Center is a worldwide central repository for IBM product
publications and marketing material with a catalog of 70,000 items. Extensive
search facilities are provided, as well as payment options via credit card. A large
number of publications are available online in various file formats, which can
currently be downloaded free of charge.
Services
Global Technology Services
IBM services include business consulting, outsourcing, hosting services, applications,
and other technology management.
These services help you learn about, plan, install, manage, or optimize your IT
infrastructure to be an On Demand Business. They can help you integrate your highspeed networks, storage systems, application servers, wireless protocols, and an
array of platforms, middleware, and communications software for IBM and many
non-IBM offerings. IBM is your one-stop shop for IT support needs.
For details on available services, contact your IBM representative or visit
http://www.ibm.com/services/
For details on available IBM Business Continuity and Recovery Services, contact your
IBM representative or visit
http://www.ibm.com/services/continuity
For details on education offerings related to specific products, visit
http://www.ibm.com/services/learning/index.html
Select your country, and then select the product as the category.
Technical information
Specified operating environment
Physical specifications
x3850 M2
EMEA x=G
71411Lx
Processor
Dual-core
Internal speed
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Xeon E7210
2.40 GHz
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10
External speed
Number standard
Maximum
L2 cache/core (full speed)
L2 cache total
Memory (PC2-5300 DDR2)
DIMMs
DIMM sockets standard
DIMM sockets maximum
Capacity
Memory Expansion Card
Number standard
Maximum
Video
Memory
SAS SCSI controller
Ports
Connector internal
Connector external
HDD standard
Bays available
5.25-inch slim
3.5-inch slim
2.5 inch Hot-swap
Internal capacity
PCIE x8 slots
Hot-swap
Management processor
BMC
RSA-II
RAID 0/1
ServeRAID-MR10k
Dual Ethernet
controller
Optical Drive
Power supply
Number standard
Maximum
Hot-swap
Redundant power
Auto restart
EMEA x=G
1066 MHz
1
4
4 MB
8 MB
4 GB ECC
2 x 2 GB
8
32
6
128 GB
1
4
SVGA
16 MB
3.0 GHz
6
4
1
0
4
0
0
4
7
1.2 GB
7
2
Standard
Standard
Standard
Optional
10/100/1000 Mbps
Optional
1440 W
1
2
Yes
Optional
Yes
71412Lx
Processor
4 core
Internal speed
External speed
Number standard
Maximum
L2 cache/core (full speed)
L2 cache total
Memory (PC2-5300 DDR2)
DIMMs
DIMM sockets standard
DIMM sockets maximum
Capacity
Memory Expansion Card
Number standard
Maximum
Video
Memory
SAS SCSI controller
Ports
Connector internal
Connector external
HDD standard
Bays available
5.25-inch slim
3.5-inch slim
2.5 inch Hot-swap
Internal capacity
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Hardware Announcement ZG09-0556
Xeon E7310
1.60 GHz
1066 MHz
1
4
4 MB
4 MB
4 GB ECC
2 x 2 GB
8
32
6
128 GB
1
4
SVGA
16 MB
3.0 GHz
6
4
1
0
4
0
0
4
7
1.2 TB
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11
PCIE x8 slots
Hot-swap
Management processor
BMC
RSA-II
RAID 0/1
ServeRAID-MR10k
Dual Ethernet
controller
Optical Drive
Power supply
Number standard
Maximum
Hot-swap
Redundant power
Auto restart
EMEA x=G
7
2
Standard
Standard
Standard
Optional
10/100/1000 Mbps
Optional
1440 W
1
2
Yes
Optional
Yes
72331Lx
Processor
4 core
Internal speed
External speed
Number standard
Maximum
L2 cache total
L3 cache total
Memory (PC2-5300 DDR2)
DIMMs
DIMM sockets standard
DIMM sockets maximum
Capacity
Memory Expansion Card
Number standard
Maximum
Video
Memory
SAS SCSI controller
Ports
Connector internal
Connector external
HDD standard
Bays available
5.25-inch slim
3.5-inch slim
2.5 inch Hot-swap
Internal capacity
PCIE x8 slots
Hot-swap
Management processor
BMC
RSA-II
RAID 0/1
ServeRAID-MR10k
Dual Ethernet
controller
Optical Drive
Power supply
Number standard
Maximum
Hot-swap
Redundant power
Auto restart
EMEA x=G
Xeon E7420
2.13 GHz
1066 MHz
1
4
6 MB
8 MB
4 GB ECC
2 x 2 GB
8
32
6
256 GB
1
4
SVGA
16 MB
3.0 GHz
8
4
1
0
4
0
0
4
7
1.2 TB
7
2
Standard
Standard
Standard
Optional
10/100/1000 Mbps
Optional
1440 W
1
2
Yes
Optional
Yes
72332Lx
Processor
4 core
Internal speed
External speed
Number standard
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Hardware Announcement ZG09-0556
Xeon E7420
2.13 GHz
1066 MHz
2
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12
Maximum
L2 cache total
L3 cache total
Memory (PC2-5300 DDR2)
DIMMs
DIMM sockets standard
DIMM sockets maximum
Capacity
Memory Expansion Card
Number standard
Maximum
Video
Memory
SAS SCSI controller
Ports
Connector internal
Connector external
HDD standard
Bays available
5.25-inch slim
3.5-inch slim
2.5 inch Hot-swap
Internal capacity
PCIE x8 slots
Hot-swap
Management processor
BMC
RSA-II
RAID 0/1
ServeRAID-MR10k
Dual Ethernet
controller
Optical Drive
Power supply
Number standard
Maximum
Hot-swap
Redundant power
Auto restart
4
6 MB
8 MB
8 GB ECC
4 x 2 GB
16
32
6
256 GB
2
4
SVGA
16 MB
3.0 GHz
8
4
1
0
4
0
0
4
7
1.2 TB
7
2
Standard
Standard
Standard
Optional
10/100/1000 Mbps
Optional
1440 W
2
2
Yes
Standard
Yes
72334Lx
Processor
4 core
Internal speed
External speed
Number standard
Maximum
L2 cache total
L3 cache total
Memory (PC2-5300 DDR2)
DIMMs
DIMM sockets standard
DIMM sockets maximum
Capacity
Memory Expansion Card
Number standard
Maximum
Video
Memory
SAS SCSI controller
Ports
Connector internal
Connector external
HDD standard
Bays available
5.25-inch slim
3.5-inch slim
2.5 inch Hot-swap
Internal capacity
PCIE x8 slots
Hot-swap
Management processor
IBM Europe, Middle East, and Africa
Hardware Announcement ZG09-0556
Xeon E7440
2.40 GHz
1066 MHz
2
4
6 MB
16 MB
8 GB ECC
4 x 2 GB
16
32
6
256 GB
2
4
SVGA
16 MB
3.0 GHz
8
4
1
0
4
0
0
4
7
1.2 TB
7
2
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13
BMC
RSA-II
RAID 0/1
ServeRAID-MR10k
Dual Ethernet
controller
Optical Drive
Power supply
Number standard
Maximum
Hot-swap
Redundant power
Auto restart
EMEA x=G
Standard
Standard
Standard
Optional
10/100/1000 Mbps
Optional
1440 W
2
2
Yes
Standard
Yes
72335Lx
Processor
Six-core
Internal speed
External speed
Number standard
Maximum
L2 cache total
L3 cache total
Memory (PC2-5300 DDR2)
DIMMs
DIMM sockets standard
DIMM sockets maximum
Capacity
Memory Expansion Card
Number standard
Maximum
Video
Memory
SAS SCSI controller
Ports
Connector internal
Connector external
HDD standard
Bays available
5.25-inch slim
3.5-inch slim
2.5 inch Hot-swap
Internal capacity
PCIE x8 slots
Hot-swap
Management processor
BMC
RSA-II
RAID 0/1
ServeRAID-MR10k
Dual Ethernet
controller
Optical Drive
Power supply
Number standard
Maximum
Hot-swap
Redundant power
Auto restart
EMEA x=G
Xeon E7450
2.40 GHz
1066 MHz
2
4
9 MB
12 MB
16 GB ECC
8 x 2 GB
32
32
6
256 GB
4
4
SVGA
16 MB
3.0 GHz
8
4
1
0
4
0
0
4
7
1.2 TB
7
2
Standard
Standard
Standard
Optional
10/100/1000 Mbps
Optional
1440 W
2
2
Yes
Standard
Yes
72336Lx
Processor
Six-core
Internal speed
External speed
Number standard
Maximum
L2 cache total
L3 cache total
IBM Europe, Middle East, and Africa
Hardware Announcement ZG09-0556
Xeon x7460
2.66 GHz
1066 MHz
2
4
9 MB
16 MB
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14
Memory (PC2-5300 DDR2)
DIMMs
DIMM sockets standard
DIMM sockets maximum
Capacity
Memory Expansion Card
Number standard
Maximum
Video
Memory
SAS SCSI controller
Ports
Connector internal
Connector external
HDD standard
Bays available
5.25-inch slim
3.5-inch slim
2.5 inch Hot-swap
Internal capacity
PCIE x8 slots
Hot-swap
Management processor
BMC
RSA-II
RAID 0/1
ServeRAID-MR10k
Dual Ethernet
controller
Optical Drive
Power supply
Number standard
Maximum
Hot-swap
Redundant power
Auto restart
16 GB ECC
8 x 2 GB
32
32
6
256 GB
4
4
SVGA
16 MB
3.0 GHz
8
4
1
0
4
0
0
4
7
1.2 TB
7
2
Standard
Standard
Standard
Optional
10/100/1000 Mbps
Optional
1440 W
2
2
Yes
Standard
Yes
Capacities are based on installation of the four memory expansion cards (44E4252)
and 4 x 8 GB DIMMs installed in each card.
6
Capacities are based on installation of four 300 GB 2.5-in SAS HDDs. For the latest
information on supported HDD options, visit
7
http://www.ibm.com/servers/eserver/serverproven/compat/us/
x3850 M2 servers are intended for use as rack-drawer servers and are tested and
designed to operate in a horizontal position.
Supported video mode capabilities for the SVGA PCI controller:
Microsoft Windows 2000 and Windows 2003
Resolution
640
640
640
800
800
800
1024
1024
1024
x
x
x
x
x
x
x
x
x
480
480
480
600
600
600
768
768
768
Colors
x
x
x
x
x
x
x
x
x
8
16
32
8
16
32
8
16
32
256
64K
16 million
256
64K
16 million
256
64K
16 million
Refresh
rate (Hz)
60,
60,
60,
60,
60,
60,
60,
60,
60,
72,
72,
72,
72,
72,
72,
70,
70,
70,
75,
75,
75,
75,
75,
75,
75,
75,
75,
85
85
85
85
85
85
85
85
85
Dimensions
4U rack drawer
• Width: 443.6 mm (17.46 in)
• Depth: 720.2 mm (28.35 in)
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15
• Height: 172.8 mm (6.80 in)
• Weight:
– Minimum configuration: 31.75 kg (70 lb)
– Maximum configuration: 43.2 kg (95 lb)
Electrical
• 100 to 127 (nominal) V ac; 50 Hz or 60 Hz; System 17.2A (8.6A/PS)
• 200 to 240 (nominal) V ac; 50 Hz or 60 Hz; System 8A
• Input kilovolt-amperes (kVA) (approximately):
– Minimum configuration: 0.39 kVA (two power supplies)
– Typical configuration: 0.82 kVA (two power supplies)
– Maximum configuration: 1.65 kVA (two power supplies)
• Btu output:
– Ship configuration: 1,297 Btu/hr (380 watts)
– Typical configuration: 2,730 Btu/hr (800 watts)
– Full configuration: 5,527 Btu/hr (1620 watts)
• Noise level horizontal position: 6.6 bels
Note: The noise emission level stated is the declared (upper limit) sound power
level, in bels, for a random sample of machines. All measurements made in
accordance with ISO 7779 and reported in conformance with ISO 9296.
Physical specifications
Approximate shipping dimensions and weight
Single Pack Dimensions
Single Pack Weight
Quantity per Pallet
Pallet Load Dimensions
Pallet Load Weight
Estimated Safe Stacking
L 1000 mm (39.5 in) x W 597 mm
(23.5 in) x H 302 mm (11.9 in)
43 - 52 kg (95 - 115 lb)
8
1219 mm (48 in) x 1016 mm (40 in)
x 1346 mm (53 in)
367 - 439 kg (808 - 968 lb)
4 high
Standards
x3850 M2 servers are intended for use as rack-drawer servers and are tested and
designed to operate in a horizontal position.
These systems support or comply with the following standards:
• Multiprocessor Specification (MPS) 1.4
• Hardware-enabled to meet ISO 9241, Part 3
In addition to the above standards, they are compatible with the PCI-E specification.
Equipment approvals and safety
• CE Mark (EN55022 Class A, EN60950, and EN55024)
• CISPR 22, Class A
• TUV-GS (EN60950-1:2001, 1st edition)
• FCC - Verified to comply with Part 15 of the FCC Rules (Class A) prior to product
delivery
• IEC-60950-1, 1st edition (CB Certificate and CB Test Report)
Operating environment
• Temperature:
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16
– 10.0 to 35.0 degrees C (50 to 95 degrees F) at 0 to 914 m (0 to 3,000 ft)
– 10.0 to 32.0 degrees C (50 to 90 degrees F) at 914 to 2,133 m (3,000 to 7,000
ft)
• Relative humidity: 8% to 80%
• Maximum altitude: 2,133 m (7,000 ft)
Hardware requirements
For attended installation of an operating system, this server requires a compatible:
• Keyboard
• Mouse
• Display
Unattended or remote installation may be performed without requiring some or
all of these components. Review your unattended software installation program
information for specific hardware configuration requirements.
For service, the server requires a compatible:
• Keyboard
• Mouse
• Display
When having the unit serviced, plan to have these components attached to your
server either directly or indirectly via a console switch.
Software requirements
The following network operating systems have been tested for compatibility with the
x3850 M2 server:
Network operating systems
• Microsoft
– Windows Server 2003 R2 (64-bit)
– Windows Server 2003 R2 (32-bit)
– Windows Server 2008 (64-bit)
• Linux
– Red Hat EL 5 Server for 32-bit
– Red Hat EL 5 Server for 32-bit (with Xen)
– Red Hat EL 5 Server for 64-bit
– Red Hat EL 5 Server for 64-bit (with Xen)
– Red Hat EL 4 AS, ES for 64-bit
– SUSE Linux ES 10 for 32-bit
– SUSE Linux ES 10 for 64-bit
– SUSE Linux ES 10 for 64-bit (with Xen)
– SUSE Linux ES 11 for 32-bit
– SUSE Linux ES 11 for 64-bit
– SUSE Linux ES 9 for 64-bit
• Other
– VMware ESX Server 3.5
– VSphere 4 (ESX 4 & ESX 4i)
Note: For information on additional support, certification, and versions of network
operating systems, visit
IBM Europe, Middle East, and Africa
Hardware Announcement ZG09-0556
IBM is a registered trademark of International Business Machines Corporation
17
http://www.ibm.com/servers/eserver/serverproven/compat/us/
IBM makes no representation or warranty regarding third-party products, including
those designated as ServerProven.
Compatibility
The IBM System x3850 M2 server contains licensed system programs that include
set configuration, set features, and test programs. IBM system BIOS is loaded
from a "flash" EEPROM into system memory. This BIOS provides instructions and
interfaces designed to support the standard features of the IBM System x3850 M2
server and to maintain compatibility with many current software programs.
For detailed information about IBM and non-IBM devices, adapters, software, and
network operating systems supported with IBM System x3850 M2 servers, visit
http://www-03.ibm.com/servers/eserver/serverproven/compat/us/indexsp.html
Contact your IBM representative or IBM Business Partner, or refer to the IBM Sales
Manual for information on the compatibility of hardware and software for IBM
System x3850 M2 servers. The Sales Manual is updated periodically as new features
and options are announced that support these servers.
Limitations
Memory
The x3850 M2 servers are shipped with up to 16 GB (8 x 2 GB) of memory. A
maximum of up to 256 GB of system memory is supported by adding an 8 GB
PC2-5300 CL4 ECC DDR2 SDRAM RDIMM in each of the eight DIMM sockets. All
supported system memory is addressable through direct memory access (DMA).
These servers support 1 GB, 2 GB, 4 GB, and 8 GB 1.8 V, 240-pin, PC2-5300 ECC
DDR-2 SDRAM RDIMMs. Supported DIMMs can coexist in the same server; however,
memory DIMMs of the same capacity must be installed in matched pairs. Refer to
the Planning information section or the IBM System x3850 M2 server Web page
memory options.
The x3850 M2 has RAID 0 and 1 standard. The optional ServeRAID-MR10k SAS/
SATA Controller provides additional RAID levels.
ServerGuide
Use the version of ServerGuide that is shipped with the system, or a later version,
to load software and drivers. Earlier versions of ServerGuide may not be compatible
with the server.
For the two-socket, and four-socket configurations, ServerGuide can help you:
• Set up and configure the system
• Set up and configure any ServeRAID adapters as well as the onboard SAS chipset
• Perform an unattended install of Windows 2003 with SP1 integrated CD (32-bit
only)
For the 16-socket configurations, the ServerGuide can help you:
• Set up and configure the system
• Set up and configure any ServeRAID adapters as well as the onboard SAS chipset
The ServerGuide cannot help you perform unattended Windows installations (32bit).
5709 native support limitations
5709 support will not be native to RHEL5.0 and network installs would be impacted
until RHEL5.1 when native 5709 would be included in the bnx2 driver shipping at
IBM Europe, Middle East, and Africa
Hardware Announcement ZG09-0556
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18
the launch of the product. The software updates necessary will be released by the
appropriate networking operating system.
Hot-swap limitations
• Active-PCI-E currently is not supported by Linux versions that are shipping at the
launch of the product. The software updates necessary will be released by the
appropriate networking operating system.
• PCI hot-plug support is limited in SLES9.
• For Linux, multifunction adapters (those that use PCI bridges) are currently not
supported.
Refer to the Software requirements section for operating system limitations.
Planning information
Customer responsibilities
x3850 M2 server and related options
The x3850 M2 server is designated as customer setup. Customer setup instructions
are shipped with systems.
Configuration information
Bay configuration
The x3850 M2 server contains five customer-accessible drive bays on the front of
the server. The top right bay is for the slim combo drive. Four unpopulated 2.5-inch,
slim-high, hot-swap drive bays are located beneath this bay.
The optional optical drive is cabled directly to the SATA port. The four hot-swap bays
are connected to the integrated SAS SCSI controller through an integrated circuit.
Internal SCSI cabling
The x3850 M2 server contains a DASD backplane supporting four hot-swap, SCA-2compliant drive bays. The x3850 M2 has RAID 0 and 1 standard. The optional
ServeRAID-MR10k SAS/SATA Controller provides additional RAID levels.
Processor upgrade
The following processor upgrade options are supported:
• Intel Xeon Processor E7420 - 2.13 GHz 6 MB L2 Cache 1066 MHz Intel 4 core
Processor Upgrade (44E4469)
• Intel Xeon Processor L7445 - 2.13 GHz 6 MB L2 Cache 1066 MHz Intel 4 core
Processor Upgrade (44E4517)
• Intel Xeon Processor E7450 - 2.40 GHz 9 MB L2 Cache 1066 MHz Intel Six Core
Processor Upgrade (44E4472)
• Intel Xeon Processor x7460 - 2.66 GHz 16 MB L2 Cache 1066 MHz Intel Six Core
Processor Upgrade (44E4473)
The following processor upgrade options are supported:
• Intel Xeon Processor E7420 - 2.13 GHz 6 MB L2 Cache 1066 MHz Intel Four Core
Processor Upgrade (44E4469)
• Intel Xeon Processor E7430 - 2.13 GHz 6 MB L2 Cache 1066 MHz Intel Four Core
Processor Upgrade (44E4470)
• Intel Xeon Processor L7445 - 2.13 GHz 6 MB L2 Cache 1066 MHz Intel Four Core
Processor Upgrade (44E4517)
• Intel Xeon Processor L7455 - 2.13 GHz 6 MB L2 Cache 1066 MHz Intel Six Core
Processor Upgrade (44E4468)
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• Intel Xeon Processor E7450 - 2.40 GHz 9 MB L2 Cache 1066 MHz Intel Six Core
Processor Upgrade (44E4472)
• Intel Xeon Processor E7440 - 2.40 GHz 6 MB L2 Cache 1066 MHz Intel 4 core
Processor Upgrade (44E4471)
• Intel Xeon Processor x7460 - 2.66 GHz 9 MB L2 Cache 1066 MHz Intel Six Core
Processor Upgrade (44E4473)
Memory support
The following memory options are supported:
• 2 GB (2x1GB Kit) PC2-5300 CL4 ECC DDR2 SDRAM RDIMM (41Y2762)
• 4 GB (2x2GB Kit) PC2-5300 CL4 ECC DDR2 SDRAM RDIMM (41Y2771)
• 8 GB (2x4GB Kit) PC2-5300 CL4 ECC DDR2 SDRAM RDIMM (41Y2768)
• 16 GB (2X8GB KIT) PC2-5300 CL4 ECC DDR2 SDRAM RDIMM (43V7356)
The 256 MB XceL4v cache, in multi-chassis configurations, uses system memory for
this function. The total system memory as seen by the operating system is reduced
by 256 MB per chassis for configurations of more than four sockets.
PCI-E adapter installations
The x3850 M2 server contains PCI-E architecture. Seven 2.5 Gb PCIE x8 I/O slots
(two are hot-plug).
Rack installations
x3850 M2 4U, rack-drawer models are designed to be installed in a 19-inch rack
cabinet designed for 26-inch deep devices, such as the NetBAY42 ER, NetBAY42 SR,
NetBAY25 SR, or NetBAY11.
If using a non-IBM rack, the cabinet must meet the EIA-310-D standards with a
depth of at least 71.1 cm (28 in). Also, adequate space (approximately 5 cm (2 in)
for the front bezel and 2.5 cm (1 in) for air flow) must be maintained from the slide
assembly to the front door of the rack cabinet to allow sufficient space for the door
to close and provide adequate air flow.
Power considerations
These x3850 M2 models include up to two 1440-watt, hot-swap power supplies
which have redundancy for all configurations when powered at 200 to 240 V ac.
Cable orders
The 10/100/1000 Mbps full-duplex, Dual Ethernet PCI-E Controller is standard with
the x3850 M2 server. The RJ-45 connectors provide a 10BaseT or 100/1000Base-TX
interface for connecting twisted-pair cable to the Ethernet network. Cabling is not
included with the server. To connect the Ethernet controller to a repeater or switch,
use a UTP cable with RJ-45 connectors at both ends. For 100/1000 Mbps operation,
Category 5 cabling must be used. For 10 Mbps operation, Category 3, or better,
cabling must be used.
There are no additional cabling requirements, other than for system power,
keyboard, mouse, and monitor connections.
Installability
The x3850 M2 server requires about 20 minutes for installation. Installation includes
unpacking, setting up, and powering on the system. Additional time is required to
install an operating system, additional adapters, or features.
Packaging
Product
Shipment group
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Hardware Announcement ZG09-0556
Number of
boxes
IBM is a registered trademark of International Business Machines Corporation
20
IBM System x3850 M2
System unit carton
1
Contents:
System unit
Rack components:
Rails
Cable management hardware
IBM System x3850 M2
Country kit carton
1
Contents:
Two 9-foot 220 V intra-rack cables
IBM System x3850 M2 Installation Guide
Safety booklet
SCSI cable
Rack install template
IBM Director
ServerGuide
CD-ROM Packages
On/off switch cover
The x3850 M2 system is shipped as a single package. The country kit carton
is contained inside the top portion of the system unit carton, while the rack
components are contained in the system unit carton.
Related options
Processor upgrades
• Xeon MP processor
• VRM and heat sink
• Installation publications/warranty
Power supply upgrades
• Models 7141-1Lx, 7141-2Lx, 7233-1Lx only
Supplies
None
Security, auditability, and control
Security and auditability features include:
• Power-on and privileged access password functions provide control of who has
access to the data and server setup program on the server.
• A set unattended boot mode allows the system keyboard to be locked to all
entries except the password and at the same time allows other computers on the
network to access the system disk drive.
• A selectable boot sequence can be used to prevent unauthorized installation of
software or removal of data from the diskette drive.
• These models are Winbond Trusted Platform Module V1.2, Trusted Computing
Group (TCG) compliant.
Limitations
The x3850 M2 server has no security intrusion detection; therefore, it should be
installed in a rack environment that provides security through lockable doors or
other security measures. It is a customer's responsibility to ensure that the server is
secure to protect sensitive data.
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21
The system supports integrity measurements. The TPM is TCG V1.2-compliant, and
is ready for use with software purchased from third-party TPM Ecosystem partners in
compliance with the TPM V1.2 specification.
The customer is responsible for evaluation, selection, and implementation of security
features, administrative procedures, and appropriate controls in application systems
and communications facilities.
Global Technology Services
Contact your IBM representative for the list of selected services available in your
country, either as standard or customized offerings, for the efficient installation,
implementation, and/or integration of this product.
General product/system description
x3850 M2 servers are rack-optimized 4 U enterprise application network servers
using industry-standard architectures. These models incorporates powerful Xeon
MP processors. Additional standard features include standard ECC Chipkill system
memory and the following integrated functions:
• Serial Attached SCSI (SAS) controller
• Seven 2.5 Gb PCIE x8 I/O slots (two are hot-plug)
• SVGA video controller with 16 MB of video memory
• Integrated Broadcom 5709 Dual-port 10/100/1000 Gigabit Ethernet
IBM System x3850 M2 model configuration
System
number
7141-1LG
7141-2LG
7233-1LG
7233-2LG
7233-4LG
7233-5LG
7233-6LG
Processor
1 x 2.40 GHz
Xeon E7210
Dual core
1 x 1.60 GHz
Xeon E7310
4 core
1 x 2.13 GHz
Xeon E7420
4 core
2 x 2.13 GHz
Xeon E7420
4 core
2 x 2.40 GHz
Xeon E7440
4 core
2 x 2.4 GHz
Xeon E7450
6 core
2 x 2.66 GHz
Xeon x7460
6 core
L2
L3
cache
Memory
HDD
iface
HDD
Power
supply
8 MB
2x2 GB SAS Open bay
w/1 memory card
One
4 MB
2x2 GB SAS Open bay
w/1 memory card
One
6 MB
8 MB
2x2 GB SAS Open bay
w/1 memory card
One
6 MB
8 MB
4x2 GB SAS Open bay
w/2 memory cards
Two
6 MB
16 MB
4x2 GB SAS Open bay
w/2 memory cards
Two
9 MB
12 MB
8x2 GB SAS Open bay
w/4 memory cards
Two
9 MB
16 MB
8x2 GB SAS Open bay
w/4 memory cards
Two
• The x3850 M2 has scalable SMP capability by adding multiple processors of the
same type, speed, and cache size. System memory can be expanded to 256 GB
by adding 8 GB PC2-5300 CL4 ECC DDR2 SDRAM RDIMM in each of the eight
DIMM sockets.
• These models contain four unpopulated, hot-swap bays, up to two 1440-watt,
voltage sensing, rear access, hot-swap power supplies, auto restart capability, and
seven 2.5 Gb PCIE x8 I/O slots (two are hot-plug).
The x3850 M2 standard features include:
• Xeon MP processor(s)
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22
• Additional sockets for SMP Xeon MP processor upgrades
• Up to 16 GB of PC2-5300 ECC DDR2 SDRAM
• Memory expansion cards
• Chipkill ECC memory support on memory controller - corrects many single-, two-,
three-, and four-bit memory errors
• An SVGA controller with 16 MB video memory
• Serial Attached SCSI (SAS) controller
• Integrated Broadcom 5709 Dual-port 10/100/1000 Gigabit Ethernet
• Time Of Day clock and battery
• Standard device ports/connectors:
– Keyboard
– Pointing device
– SVGA port
– One serial port
– Two 10/100/1000 Mbps Ethernet ports using RJ-45 connectors
– Five USB ports
– Remote System Management Adapter ports; Ethernet and RS485
AP, LA, CAN, Europe considerations
NLS support is provided for many of the x3850 M2 components in the following
languages: U.S. English, Worldwide English (U.K.), French, German, Italian,
Spanish, and Japanese.
The NLS support includes national language keyboard support, multilingual
nomenclature, and translated documentation as required by the individual countries.
Terms and conditions
IBM System x3850 M2
To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or
IBM.
Warranty period
• Three years
Optional IBM features initially installed in an IBM machine carry the same warranty
period as the machine. If installed after the initial machine installation, they carry
the balance of the machine warranty or the optional feature warranty, whichever is
greater.
The following have been designated as consumables or supply items for Machine
Type 7233 and are, therefore, not covered by this warranty. These are NOT
consumables or supply items for Machine Type 7141.
• System battery
• RAID battery
Warranty service
If required, IBM provides repair or exchange service, depending on the type of
warranty service specified below for the machine. IBM will attempt to resolve your
problem over the telephone or electronically by access to an IBM Web site. Certain
machines contain remote support capabilities for direct problem reporting, remote
problem determination, and resolution with IBM. You must follow the problem
determination and resolution procedures that IBM specifies. Following problem
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determination, if IBM determines On-site Service is required, scheduling of service
will depend upon the time of your call, machine technology and redundancy,
and availability of parts. Service levels are response-time objectives and are not
guaranteed. The specified level of warranty service may not be available in all
worldwide locations. Additional charges may apply outside IBM's normal service
area. Contact your local IBM representative or your reseller for country- and
location-specific information.
The type of service is Customer Replaceable Unit (for example, keyboard, mouse,
speaker, memory, or hard disk drive) Service and On-site Service.
Customer Replaceable Unit (CRU) Service
IBM provides a replacement CRU to you for you to install. CRU information and
replacement instructions are shipped with your machine and are available from
IBM at any time on your request. A CRU is designated as being either a Tier 1
(mandatory) or a Tier 2 (optional) CRU. Installation of Tier 1 CRUs, as specified
in this announcement, is your responsibility. If IBM installs a Tier 1 CRU at your
request, you will be charged for the installation. You may install a Tier 2 CRU
yourself or request IBM to install it, at no additional charge, under the type of
warranty service specified below, On-site Service.
Based upon availability, a CRU will be shipped for next business day (NBD) delivery.
IBM specifies in the materials shipped with a replacement CRU whether a defective
CRU must be returned to IBM. When return is required, return instructions and a
container are shipped with the replacement CRU, and you may be charged for the
replacement CRU if IBM does not receive the defective CRU within 15 days of your
receipt of the replacement.
The following parts have been designated as Tier 1 CRUs:
• Blank filler
• Cable-management arm
• Hard disk drive
• Hot-swap fan
• Hot-swap power supply
• Memory DIMM
• Memory expansion card
• Memory card guide
• Fan cage expansion
• Bezely expansion
• RAID controllern
• ScaleXpander Key
• ScaleXpander Cable
• System Labels
• Optical drive
• PCI adapter
• PCI divider
• Power cord
• Service processor
• Top cover
• Voltage regulator module
On-site Service
This provides On-site Repair, 9 hours per day, Monday through Friday excluding
holidays, NBD response. IBM or your reseller will repair the failing machine at your
location and verify its operation. You must provide a suitable working area to allow
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disassembly and reassembly of the IBM machine. The area must be clean, well lit,
and suitable for the purpose. On-site Service is not available in all countries, and
some countries have kilometer or mileage limitations from an IBM service center. In
those locations where On-site Service is not available, the normal in-country service
delivery is used.
International Warranty Service
International Warranty Service (IWS) is available in selected countries or regions.
The warranty service type and the service level provided in the servicing country
may be different from that provided in the country in which the machine was
purchased.
Under IWS, warranty service will be provided with the prevailing warranty service
type and service level available for the IWS-eligible machine type in the servicing
country, and the warranty period observed will be that of the country in which the
machine was purchased.
To determine the eligibility of your machine and to view a list of countries where
service is available, visit:
http://www-304.ibm.com/jct01004c/systems/support/supportsite.wss/
warrantyform?brandind=5000008
For more information on IWS, refer to Services Announcement ZS01-0168, dated
September 25, 2001.
Licensing
Programs included with this product are licensed under the terms and conditions of
the License Agreements that are shipped with the system.
IBM hourly service rate classification
Two
Field-installable features
Yes
Model conversions
No
Machine installation
Customer setup. Customers are responsible for installation according to the
instructions IBM provides with the machine.
Licensed machine code
IBM Machine Code is licensed for use by a customer on the IBM machine for
which it was provided by IBM under the terms and conditions of the IBM License
Agreement for Machine Code, to enable the machine to function in accordance with
its specifications, and only for the capacity authorized by IBM and acquired by the
customer. You can obtain the agreement by contacting your IBM representative or
visiting
http://www-304.ibm.com/systems/support/machine_warranties/
machine_code.html
IBM may release changes to the Machine Code. IBM plans to make the Machine
Code changes available for download from the IBM System x technical support Web
site:
IBM Europe, Middle East, and Africa
Hardware Announcement ZG09-0556
IBM is a registered trademark of International Business Machines Corporation
25
http://www-304.ibm.com/systems/support/
If the machine does not function as warranted and your problem can be resolved
through your application of downloadable Machine Code, you are responsible for
downloading and installing these designated Machine Code changes as IBM specifies.
If you would prefer, you may request IBM to install downloadable Machine Code
changes; however, you may be charged for that service.
Pricing
For all local charges, contact your IBM representative.
ServicePac® service upgrades
The announced products are also eligible for ServicePac warranty upgrades.
ServicePacs provide a higher level of service than that provided under the base IBM
Machine Warranty.
ServicePacs can be purchased from your IBM Business Partner and are specific to
the machines/products listed.
ServicePac
offering
3yr On-site Repair
9hr x 5 days 4hr Resp Target
Ordering
part number
PC no
PC943 e-ServicePac
- 54Y4722 (2)
3yr On-site Repair
PC944 e-ServicePac
24hr x 7 days 4hr Resp Target
- 54Y4723 (2)
3yr On-site Repair
24hr x 7 days 6hr Committed
Service
PC508 e-ServicePac
- 41W9362 (4)
3yr On-site Repair
24hr x 7 days 6hr Committed
Service
PC1000 e-ServicePac
- 54Y4681
(UK only)
3yr On-site Repair
24hr x 7 days 8hr Committed
Service
PC530 e-ServicePac
- 41W9681 (5)
3yr On-site Repair
24hr x 7 days 24hr Committed
Service
PC781 e-ServicePac
- 44T5920 (6)
4yr On-site Repair
9hr x 5 days 4hr Resp Target
PC945 e-ServicePac
- 54Y4724 (2)
4yr On-site Repair
PC946 e-ServicePac
24hr x 7 days 4hr Resp Target
- 54Y4725 (2)
5yr On-site Repair
9hr x 5 days 4hr Resp Target
PC947 e-ServicePac
- 54Y4726 (2)
5yr On-site Repair
PC948 e-ServicePac
24hr x 7 days 4hr Resp Target
- 54Y4727 (2)
3yr On-site Repair
9hr x 5 days NBD Comm Parts
- 65Y0086
(Russia only)
PC1019 e-ServicePac
Announcement countries for ServicePacs
Announcement is restricted to the following countries:
e-ServicePac
Austria Belgium Bulgaria Croatia Czech Rep
IBM Europe, Middle East, and Africa
Hardware Announcement ZG09-0556
IBM is a registered trademark of International Business Machines Corporation
26
Denmark Egypt Finland France (1) Germany Greece
Hungary Ireland Israel Italy Luxembourg
Netherlands Norway Pakistan Poland Portugal Romania
Russia (2) S.Africa Serbia Slovakia Slovenia Spain
Sweden Switzerland Turkey UK (3) Ukraine
(1)
(2)
(3)
(4)
(5)
Except overseas Territories
Except Russia
UK mainland Only
Austria, Germany, South Africa and Turkey Only
Czech Republic, Hungary, Poland, Russia, Slovakia, Slovenia,
Switzerland, Romania, Croatia and Serbia Only
(6) Austria, Czech Republic, Germany, Hungary, Poland, Russia,
Slovakia, Slovenia, Turkey, Switzerland, Romania, Croatia,
Serbia and South Africa Only
Maintenance
The products in this document are also covered by Maintenance Agreements and
TM
ServiceSuite contracts.
IBM Global Financing
IBM Global Financing offers competitive financing to credit-qualified customers to
assist them in acquiring IT solutions. Offerings include financing for IT acquisition,
including hardware, software, and services, from both IBM and other manufacturers
or vendors. Offerings (for all customer segments: small, medium, and large
enterprise), rates, terms, and availability can vary by country. Contact your local
IBM Global Financing organization or visit
http://www.ibm.com/financing
IBM Global Financing offerings are provided through IBM Credit LLC in the United
States, and other IBM subsidiaries and divisions worldwide to qualified commercial
and government customers. Rates are based on a customer's credit rating, financing
terms, offering type, equipment type, and options, and may vary by country. Other
restrictions may apply. Rates and offerings are subject to change, extension, or
withdrawal without notice.
Financing solutions from IBM Global Financing can help you stretch your budget
and affordably acquire the new product. But beyond the initial acquisition, our endto-end approach to IT management can also help keep your technologies current,
reduce costs, minimize risk, and preserve your ability to make flexible equipment
decisions throughout the entire technology life cycle.
Announcement countries
All European, Middle Eastern, and African countries.
Trademarks
Active Memory, Chipkill, ServeRAID, IBM Systems Director Active Energy Manager,
PowerExecutive, ServerGuide and ServiceSuite are trademarks of IBM Corporation in
the United States, other countries, or both.
IBM, X-Architecture, Predictive Failure Analysis, System x, ServerProven, Lotus
Notes and ServicePac are registered trademarks of IBM Corporation in the United
States, other countries, or both.
Xeon and Intel are registered trademarks of Intel Corporation or its subsidiaries in
the United States and other countries.
Microsoft and Windows are registered trademarks of Microsoft Corporation in the
United States, other countries, or both.
IBM Europe, Middle East, and Africa
Hardware Announcement ZG09-0556
IBM is a registered trademark of International Business Machines Corporation
27
Linux is a registered trademark of Linus Torvalds in the United States, other
countries, or both.
Other company, product, and service names may be trademarks or service marks of
others.
Terms of use
IBM products and services which are announced and available in your country
can be ordered under the applicable standard agreements, terms, conditions,
and prices in effect at the time. IBM reserves the right to modify or withdraw this
announcement at any time without notice. This announcement is provided for
your information only. Reference to other products in this announcement does not
necessarily imply those products are announced, or intend to be announced, in your
country. Additional terms of use are located at
http://www.ibm.com/legal/us/en/
For the most current information regarding IBM products, consult your IBM
representative or reseller, or visit the IBM worldwide contacts page
http://www.ibm.com/planetwide/
IBM Europe, Middle East, and Africa
Hardware Announcement ZG09-0556
IBM is a registered trademark of International Business Machines Corporation
28
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