Magnetostrictive Level Transmitter

Magnetostrictive Level Transmitter
Model JM4
HART® Installation and Operating Manual
Software v1.x
Magnetostrictive Level Transmitter
Read this Manual Before Installing
This manual provides information on the Jupiter®
magnetostrictive transmitter. It is important that all
instructions are read carefully and followed in sequence.
Detailed instructions are included in the Installation section
of this manual.
Conventions Used in this Manual
Certain conventions are used in this manual to convey
specific types of information. General technical material,
support data, and safety information are presented in
narrative form. The following styles are used for notes,
cautions, and warnings.
Notes
Notes contain information that augments or clarifies an
operating step. Notes do not normally contain actions.
They follow the procedural steps to which they refer.
Cautions
Cautions alert the technician to special conditions that
could injure personnel, damage equipment, or reduce a
component’s mechanical integrity. Cautions are also used
to alert the technician to unsafe practices or the need for
special protective equipment or specific materials. In this
manual, a caution box indicates a potentially hazardous
situation which, if not avoided, may result in minor or
moderate injury.
Warnings
Warnings identify potentially dangerous situations or
serious hazards. In this manual, a warning indicates an
imminently hazardous situation which, if not avoided,
could result in serious injury or death.
Safety Messages
Follow all standard industry procedures for servicing
electrical equipment when working with or around high
voltage. Always shut off the power supply before touching
any components.
Notice of Trademark, Copyright, and Limitations
Orion & Orion logotype, Magnetrol & Magnetrol
logotype, and Jupiter are registered trademarks of Magnetrol
International.
Copyright © 2016 Magnetrol International.
All rights reserved.
Performance specifications are effective with date of issue
and are subject to change without notice. Magnetrol reserves
the right to make changes to the product described in this
manual at any time without notice. Magnetrol makes no
warranty with respect to the accuracy of the information in
this manual.
Warranty
All Magnetrol/Orion electronic level and flow controls are
warranted free of defects in materials or workmanship for
one full year from the date of original factory shipment.
If returned within the warranty period; and, upon factory
inspection of the control, the cause of the claim is determined
to be covered under the warranty; then, Magnetrol/Orion
will repair or replace the control at no cost to the purchaser
(or owner) other than transportation.
Magnetrol/Orion shall not be liable for misapplication, labor
claims, direct or consequential damage or expense arising
from the installation or use of equipment. There are no
other warranties expressed or implied, except special written
warranties covering some Magnetrol/Orion products.
Quality Assurance
The quality assurance system in place at Magnetrol guarantees the highest level of quality throughout the company. Magnetrol is committed to providing full customer
satisfaction both in quality products and quality service.
Magnetrol’s quality assurance system is registered to ISO
9001 affirming its commitment to known international
quality standards providing the strongest assurance of
product/service quality available.
WARNING! Explosion hazard. Do not connect or
disconnect designs rated Explosion proof
or Non-incendive unless power has been
switched off and/or the area is known to
be non-hazardous.
Low Voltage Directive
For use in Installation Category II, Pollution Degree 2. If
equipment is used in a manner not specified by the manufacturer, protection provided by the equipment may be
impaired.
2Jupiter® Model JM4 Magnetostrictive Transmitters
Jupiter® JM4 Magnetostrictive Transmitter
Table of Contents
1.0Installation
1.1 Installation Prep . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.1.1 Factory Mounting & Pre-configuration . . . . . 4
1.1.2Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.1.3 Electrostatic Discharge Handling . . . . . . . . . 4
1.1.4 Site Preparation (Power Supply) . . . . . . . . . . 5
1.1.5 Equipment and Tools . . . . . . . . . . . . . . . . . . 5
1.1.6 Mounting Transmitter Head . . . . . . . . . . . . . 5
1.1.7 Remote Mount Transmitter Head . . . . . . . . . 6
1.1.8 Hi-Temp Configurations and Temp Limits . . 6
1.1.9 Cryogenic Configurations and Temp Limits . 6
1.2 Mounting for External Mount . . . . . . . . . . . . . . . . . . 6
1.2.2 Available Configurations . . . . . . . . . . . . . . . . 6
1.2.3 Securing the Transmitter to the MLI . . . . . . . 7
1.2.4 Installation on Atlas vs. Aurora . . . . . . . . . . . 8
1.2.5Insulation . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
1.2.7 Vibration Kit . . . . . . . . . . . . . . . . . . . . . . . . 8
1.3 Mounting for Direct Insertion . . . . . . . . . . . . . . . . . . 9
1.3.1 Available Configurations . . . . . . . . . . . . . . . . 9
1.3.2 Float Installation . . . . . . . . . . . . . . . . . . . . . . 9
1.3.3 Centering Disc . . . . . . . . . . . . . . . . . . . . . . 10
1.4Wiring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.4.1 FM General Purpose or
Non-Incendive (Cl I, Div. 2) . . . . . . . . . . . . 10
1.4.2 FM Intrinsically Safe . . . . . . . . . . . . . . . . . . 11
1.4.3 FM Explosion Proof . . . . . . . . . . . . . . . . . . 11
1.4.4 Wiring General Purpose / ATEX / IECEx . . . 12
1.5Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.5.1 Bench Configuration . . . . . . . . . . . . . . . . . . 12
1.5.2 Menu Navigation and Data Entry . . . . . . . . 12
1.5.2.1 Navigating the Menu . . . . . . . . . . . . . . . . 13
1.5.2.2 Data Selection . . . . . . . . . . . . . . . . . . . . . 13
1.5.2.3 Entering Numeric Data Using Digit Entry13
1.5.2.4 Entering Numeric Data Using
Increment/Decrement . . . . . . . . . . . . . . 14
1.5.2.5 Entering Character Data . . . . . . . . . . . . 14
1.5.3 Password Protection . . . . . . . . . . . . . . . . . . 14
1.5.4 Model JM4 Menu: Step-By-Step Procedure 15
1.5.5 Auto-Configuration/Reset New
Probe Diagnostic . . . . . . . . . . . . . . . . . . . . . 17
1.5.6 Model JM4 Configuration
Menu – Device Setup . . . . . . . . . . . . . . . . . 18
Jupiter® Model JM4 Magnetostrictive Transmitters
1.6 Configuration using HART® . . . . . . . . . . . . . . . . . . 23
1.6.1Connections . . . . . . . . . . . . . . . . . . . . . . . . 23
1.6.2 HART Communicator Display . . . . . . . . . . 23
1.6.3 HART Revision Table . . . . . . . . . . . . . . . . . . 23
1.6.4 HART Menu – Model JM4 . . . . . . . . . . . . 23
1.6.5 HART Menu Items . . . . . . . . . . . . . . . . . . . 27
2.0 Reference Information
2.1Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
2.2 Theory of Operation . . . . . . . . . . . . . . . . . . . . . . . . 38
2.3Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
2.3.1 Diagnostics (Namur NE 107) . . . . . . . . . . . 39
2.3.2 Troubleshooting Table . . . . . . . . . . . . . . . . . 41
2.3.3 Status Messages . . . . . . . . . . . . . . . . . . . . . . 42
2.3.4 Diagnostic Help . . . . . . . . . . . . . . . . . . . . . 43
2.4 Configuration Information . . . . . . . . . . . . . . . . . . . 44
2.4.1 Volumetric Capability . . . . . . . . . . . . . . . . . 44
2.4.1.1 Configuration Using Built-In
Vessel Types . . . . . . . . . . . . . . . . . . . . . 44
2.4.1.2 Configuration Using
Custom Table . . . . . . . . . . . . . . . . . . . . 46
2.4.2 Reset Function . . . . . . . . . . . . . . . . . . . . . . 47
2.4.3 Additional Diagnostic/Troubleshooting
Capabilities . . . . . . . . . . . . . . . . . . . . . . . . . . 47
2.4.3.1 Event History . . . . . . . . . . . . . . . . . . . . . 47
2.4.3.2 Context-sensitive Help . . . . . . . . . . . . . . 47
2.4.3.3 Trend Data . . . . . . . . . . . . . . . . . . . . . . . 47
2.5 Agency Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
2.5.1 Agency Specifications – FM/CSA Intrinsically . Safe Installation . . . . . . . . . . . . . . . . . . . . . . 50
2.5.2 Agency Specifications – FM/CSA Intrinsically . Safe Foundation fieldbus™ Installation . . . . 51
2.6Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
2.6.1Functional/Physical . . . . . . . . . . . . . . . . . . . 52
2.6.2 Power Supply Requirements . . . . . . . . . . . . 54
2.6.2.1 Safe Operating Area . . . . . . . . . . . . . . . . 54
2.6.2.2 Terminal Voltage . . . . . . . . . . . . . . . . . . 54
2.7Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
2.8 Model Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
2.9Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
2.9.1 Replacement Parts . . . . . . . . . . . . . . . . . . . . 63
3
1.0Installation
Caution: If equipment is used in a manner not specified by manufacturer, protection provided by equipment may be
impaired
This section provides detailed procedures for properly installing,
wiring, configuring and, if needed, troubleshooting the Jupiter
magnetostrictive level transmitter.
In most cases, externally mounted units will be shipped from the
factory attached to the Magnetrol / Orion Instruments magnetic
level indicator.
1.1
Installation Prep
1.1.1
Factory Mounting & Pre-configuration All Jupiter Model JM4 transmitters sold with Magnetrol / Orion
Instruments® magnetic level indicators (MLIs) are shipped
pre-mounted and pre-configured. The span for 4-20 mA and
HART or Foundation fieldbus™ is set to the span of the process
connections on the MLI. For instructions on how to re-configure the transmitter, see Section 1.5 Configuration.
1.1.2Unpacking Unpack the instrument carefully. Inspect all units for damage.
Report any concealed damage to carrier within 24 hours. Check
the contents against the packing slip and purchase order. Check
and record the serial number for future reference when ordering
parts.
Caution: Do not discard the shipping container until all parts are
accounted for and inspected.
1.1.3
Electrostatic Discharge Handling Magnetrol/Orion’s electronic instruments are manufactured to
the highest quality standards. These instruments use electronic
components that may be damaged by static electricity present in
most work environments.
CAUTION
SENSITIVE ELECTRONIC DEVICES
DO NOT SHIP OR STORE NEAR STRONG
ELECTROSTATIC, ELECTROMAGNETIC, OR
RADIOACTIVE FIELDS
The following steps are recommended to reduce the risk of component failure due to electrostatic discharge.
• Ship and store circuit boards in anti-static bags. If an antistatic
bag is not available, wrap the board in aluminum foil. Do not
place boards on foam packing materials.
• Use a grounding wrist strap when installing and removing circuit
boards. A grounded workstation is recommended.
• Handle circuit boards only by the edges. Do not touch components or connector pins.
4Jupiter® Model JM4 Magnetostrictive Transmitters
• Make sure that all electrical connections are completely made
and none are partial or floating. Ground all equipment to a reliable earth ground.
1.1.4
Site Preparation (Power Supply) Each Jupiter magnetostrictive transmitter is built to match the
specifications required within the defined model number. Wiring
terminations will need to be made and the configuration will
need to be accomplished.
Ensure that the power to be supplied to the instrument is the
same voltage (24 VDC) as ordered with the instrument, and that
the wiring between the power supply and the Jupiter transmitter
is correct for the type of installation.
Locking Set
Screw Thread
NOTE: Applying incorrect voltage will damage the unit.
Rotation Set
Screw
When installing the Jupiter transmitter in a general purpose
or hazardous area, all local, state, and federal regulations and
guidelines must be observed. See Wiring, Section 1.4.
Fig. 1-1
Side Views of Transmitter Head
1.1.5
Equipment and Tools To attach a Jupiter transmitter to an existing MLI or direct insertion model, you may need the following tools:
• 5⁄16" Nut-Driver (for tightening the mounting clamps).
• Screwdriver and assorted hand tools for making conduit and
electrical connections.
• Tape measure or ruler if configuring via Set 4 mA and Set 20 mA
display screens.
• Digital multimeter or DVM to troubleshoot supply voltage
problems.
• 2.5 mm Allen key to tighten transmitter to probe connection.
1.1.6
Fig. 1-2
Transmitter Head Connection From Below
Locking Set
Screw
Mounting Transmitter Head To attach the JM4 transmitter head to the probe, place the
female transmitter connection (Figure 1-2) over the male probe
connection (Figure 1-3), and rotate until the pins slide into
place. Use a 2.5 mm Allen key to hand tighten set screw (Figure 1-1) to secure the transmitter head in place. Once secured,
rotate display until its in the desired position. If transmitter head
rotation is not desired, tighten the rotation screw, also with a 2.5
mm Allen key.
Caution: In case of potential head space constraints, ensure that
an extra 1.5 inches is available in addition to the height
of the transmitter head (and flange, where applicable).
This extra space is required for attaching or removing the
transmitter head when necessary.
NOTE: For dimensions, see Section 2.5.4.
Fig. 1-3
Probe Connection From Above
Jupiter® Model JM4 Magnetostrictive Transmitters
5
1.1.7
Remote Mount Transmitter Head For applications with possible clearance or transmitter accessibility issues, the JM4 is available with a remote mount transmitter
head. This transmitter head comes with a 0,91 or 3,66 m (3 or
12 ft) heavily shielded cable and can be mounted onto nearby
objects.
NOTE: Not available for Explosion proof units.
1.1.8
Hi-Temp Configurations and Temp Limits The hi-temp JM4 transmitter is capable of operating in process
temperatures between -45 to +425 °C (-50 and +800 °F). Keep
in mind that the hi-temp JM4 has a neck extending 23,5 cm
(91⁄4”) from the probe to the transmitter head (as opposed to
13,3 cm or 51⁄4” for the standard JM4), so height restrictions
should be considered before installing.
1.2
Mounting for External Mount
1.2.2
Available Configurations The externally mounted Jupiter Model JM4 transmitter is
available with a variety of configurations and mounting options.
These include (in order from left to right in Figure 1-4) topmount, top-mount offset, bottom-mount offset. All of these
configurations are available with one or two magnetic floats (two
floats are necessary to measure total AND interface level).
6Jupiter® Model JM4 Magnetostrictive Transmitters
Fig. 1-4a
Top Mount
1.2.3
Fig. 1-4b
Top Mount Offset
Fig. 1-4c
Bottom Mount
Securing the Transmitter to the MLI Each externally mounted JM4 transmitter is provided with a
set of clamps (two or more, depending on probe length) for
securing to the MLI chamber. If the JM4 was ordered with an
Magnetrol/Orion MLI, then it will come pre-mounted, but if
the transmitter was ordered separately, then it can be secured
using the following steps.
1. Place the Jupiter transmitter and mounting clamps in a
convenient location.
2. Position the Jupiter transmitter on the side of the MLI where
it will be attached. Mark the location and the exact area where
the clamps will be attached to hold the Jupiter in place. The
probe should extend above and below the process connections
to ensure full coverage of the desired measuring span.
3. Attach the lower clamp and tighten so that it remains in place,
but loose enough so that there is still room to place the guide
tab from the Jupiter between the inside of the clamp and the
outer diameter of the MLI chamber.
Jupiter® Model JM4 Magnetostrictive Transmitters
7
4. The upper clamp will need to be open to a large enough diameter to be able to mount to the MLI as well as the probe. The
upper clamp should be positioned just above the 3/4” NPT
threads.
5. Mount the Jupiter guide pin in the lower clamp and tighten.
If necessary, use strapping tape to temporarily hold in place on
the MLI.
6. Position the upper clamp to attach the unit to the MLI and
tighten.
7. Discard any tape temporarily holding the Jupiter to the MLI.
Fig. 1-5a
Aurora® Cross-section
Fig. 1-5b
Atlas™ Cross-section
1.2.4
Installation on Atlas vs. Aurora When mounting the Jupiter model JM4 transmitter onto the
outside of an MLI, float proximity must be taken into account.
For a Magnetrol/Orion Atlas MLI, the distance between the
float and the chamber wall is the same all around the chamber, so the transmitter could be placed anywhere. However, for
an Aurora MLI, the chamber is divided into two sections: the
float section and the magnetostrictive probe/gas-bypass section
(Figure 1-5a). Because of this, the transmitter must specifically
placed as close to the float section as possible, to ensure proper
signal strength.
1.2.5
Insulation For personnel and equipment protection, high-temperature insulation is available with JM4 transmitters. Insulation pads provide
protection for the transmitter only, whereas insulation blankets
cover the entire chamber, which can help protect personnel from
elevated temperatures.
To install a JM4 with an insulation pad, first secure pad to the
chamber, then secure the transmitter over the pad (Figure 1-6a).
To install a JM4 with an insulation blanket, secure the blanket
over the chamber, then be sure to place the transmitter in the
smaller of the two grooves, leaving the larger groove for visual
indication (Figure 1-6b).
Fig. 1-6a
Insulation Pad
1.2.7
Vibration Kit For applications in which vibration is an issue, the Jupiter model
JM4 is available with a vibration absorption kit.
Fig. 1-6b
Insulation Blanket
8Jupiter® Model JM4 Magnetostrictive Transmitters
1.3
Mounting for Direct Insertion
1.3.1
Available Configurations The direct insertion version of the JM4 transmitter has several
available configurations as well. As with external-mount, direction insertion JM4 is available with one or two floats. JM4 can
be installed in external chambers or into the main vessel. It is
also available with a centering disc and/or stilling well to keep
the probe in position.
Fig. 1-7a. Direct Insertion,
Two Floats
1.3.2
Fig. 1-7b. Direct Insertion,
One Float
Float Installation Use caution when handling probes to ensure probe is not bent
during installation. A bend in the probe may prevent float from
traveling freely up and down the probe.
1. Verify float will pass through vessel opening, if not, it will be
necessary to attach the float after the probe is installed.
2. Carefully insert probe into vessel and thread or bolt to the
mating connection as appropriate.
3. The float is held on the probe by a C-clip inserted into a
groove machined into the tip of the probe. The float is attached or removed by removing and reinserting the C-clip. To
ensure proper float orientation, the float is marked “UP”.
NOTE: When placing floats on probe, make sure the side marked
“UP” is facing up. If there are two floats, make sure the total
level float (the lighter float) is on top, and the interface float
(the heavier float) is on the bottom.
Jupiter® Model JM4 Magnetostrictive Transmitters
9
1.3.3
Centering Disc All Jupiter model JM4 transmitters that come with a stilling well
are also provided with a centering disc to prevent the probe from
making contact with the stilling well.
1.4Wiring
Black (-)
Caution: HART version of the JUPITER Model JM4 transmitter
operate at voltages of 11-28.6 VDC, while FOUNDATION
fieldbus versions operate at 9-17.5 VDC. Higher voltages
will damage the transmitter.
Red (+)
(+)
(-)
Wiring connections between the power supply and the Jupiter
Model JM4 transmitter should be made using 18-22 AWG
shielded twisted pair instrument cable. Connections are made
to the terminal strip and the ground connections within the top
enclosure compartment.
The directions for wiring the Jupiter transmitter depend on the
applications:
• General Purpose or Non-Incendive (Cl I, Div. 2)
Fig. 1-8
Wiring Diagram
• Intrinsically Safe
• Explosion Proof
WARNING! Explosion hazard. Do not connect or disconnect designs
rated Explosion proof or Non-incendive unless power
has been switched off and/or the area is known to be
non-hazardous.
1.4.1
FM General Purpose (US & Canada) or
Non-Incendive (Cl I, Div. 2) A general purpose installation does not have flammable media
present.
Areas rated Non-Incendive (Cl I, Div. 2) have flammable media
present only under abnormal conditions.
No special electrical connections are required.
Caution: If flammable media is contained in the vessel, the transmitter must be installed per Class I, Div 1 standards of
area classification.
To install General Purpose or Non-Incendive wiring:
1. Remove the cover from the wiring compartment of the transmitter. Install the conduit plug in the unused opening and use
PTFE tape/sealant to ensure a liquid-tight connection.
2. Install a conduit fitting and pull the supply wires.
3. Connect shield to an earth ground at power supply.
4. Connect an earth ground wire to the nearest green ground
screw (not shown in illustration).
5. Connect the positive supply wire to the (+) terminal and the
negative supply wire to the (-) terminal.
10Jupiter® Model JM4 Magnetostrictive Transmitters
6. Replace and tighten the cover to the transmitter wiring compartment before applying power.
1.4.2
FM Intrinsically Safe An Intrinsically Safe (IS) installation potentially has flammable
media present. An approved IS barrier must be installed in the
non-hazardous (safe) area to limit the available energy out to the
hazardous area. See Agency Specifications Section 2.5.1.
To install Intrinsically Safe wiring:
1. E
nsure that the IS barrier is properly installed in the safe area
(refer to local plant or facility procedures). Complete the wiring from the power supply to the barrier and from the barrier
to the JM4 transmitter.
2. Remove the cover from the wiring compartment of the transmitter. Install the conduit plug in the unused opening and use
PTFE tape/sealant to ensure a liquid-tight connection.
3. Install a conduit fitting and pull the supply wires.
4. Connect shield to an earth ground at power supply.
5. Connect an earth ground wire to the nearest green ground
screw (not shown in illustration).
6. Connect the positive supply wire to the (+) terminal and the
negative supply wire to the (-) terminal.
7. Replace and tighten the cover to the wiring compartment of
the transmitter before applying power.
1.4.3
FM Explosion Proof Explosion Proof (also referred to as XP or flameproof ) is another
method of designing equipment for installation into hazardous
areas. A hazardous location is an area in which flammable gases
or vapors are (or may be) present in the air in quantities sufficient to produce explosive or ignitable mixtures
The wiring for the transmitter must be contained in Explosion
Proof conduit extending into the safe area.
• Due to the specialized design of the JM4 transmitter, no Explosion Proof conduit fitting (EY seal) is required within 18" of the
transmitter.
• An Explosion Proof conduit fitting (EY seal) is required between
the hazardous and safe areas.
To install Explosion Proof transmitter:
1. Install Explosion Proof conduit from the safe area to the
conduit connection of the JM4 transmitter (refer to the local
plant or facility procedures).
2. Remove the cover from the wiring compartment of the
transmitter.
3. Connect shield to an earth ground at the power supply.
Jupiter® Model JM4 Magnetostrictive Transmitters
11
4. Connect an Earth ground wire to the nearest green ground
screw per local electrical code (not shown in illustration).
5. Connect the positive supply wire to the (+) terminal and the
negative supply wire to the (-) terminal.
6. Replace and tighten the cover to the wiring compartment of
the transmitter before applying power.
1.4.4
Wiring General Purpose / ATEX / IECEx 1. U
se cable gland and cable as required for the Ex protection
method (shielded twisted pair cable is recommended).
2. Connect the wires to the terminal block and connect the
shield of the cable to the ground at one side only. It is recommended to connect it at the transmitter side (at green grounding screw) but connection in the control room is also allowed.
1.5
(-) negative
Although the Jupiter Model JM4 transmitter can be delivered
pre-configured from the factory, it can also be easily reconfigured
in the shop or at the installation using the local LCD/Keypad,
HART communicator, or PACTware/DTM. Bench configuration provides a convenient and efficient way to set up the transmitter before going to the tank site to complete the installation.
(-) positive
+
-
+
-
Configuration
Test
Current Meter
Power Supply
24 VDC
Before configuring any transmitter, collect all operating parameters information.
Apply power to the transmitter and follow the step-by-step procedures below for the menu-driven transmitter display. See Menu
Navigation and Data Entry Section 1.5.2
Fig. 1-9
G.P./I.S./Explosion Proof Model
Information on configuring the transmitter using a HART communicator is given in Section 1.6.
1.5.1
Bench Configuration The Jupiter Model JM4 transmitter can be easily configured at a
test bench by connecting a standard 24 VDC power supply directly to the transmitter terminals as shown in the accompanying
diagram. An optional digital multimeter is shown in the event
that mA current measurements are desired.
NOTE: Current measurements taken at these test points are an approximate value. Accurate current readings should be taken
with the digital multimeter directly in series with the loop.
NOTE: When using a HART communicator for configuration, a minimum 250-ohm line load resistance is required. Refer to your
HART communicator manual for additional information.
NOTE: The transmitter can be configured without the probe. Please
disregard the “No Probe” diagnostic indicator that will appear.
1.5.2
Menu Navigation and Data Entry The four push buttons offer various forms of functionality for
navigation and data entry.
12Jupiter® Model JM4 Magnetostrictive Transmitters
The Model JM4 user interface is hierarchical in nature, best described as a tree structure. Each level in the tree contains one or
more items. Items are either menu labels or parameter names.
• Menu labels are presented in all capital letters
Jupiter® Model JM4
Level
58.7
in
• Parameters are capital words
P
V
%
1.5.2.1 Navigating the Menu
OK
UP moves to the previous item in the menu branch.
DOWN moves to the next item in the menu branch.
BACK moves back one level to the previous (higher) branch item.
UP
DOWN
BACK
ENTER
Fig 1-10
Home Screen
ENTER enters into the lower level branch or switches to the entry mode. Holding the ENTER down on any highlighted menu
name or parameter will show help text for the item.
1.5.2.2 Data Selection
This method is used for selecting configuration data from a
specific list.
UP and DOWN to navigate the menu and highlight the item
of interest.
ENTER allows modification of that selection.
UP and
DOWN to choose new data selection.
ENTER to confirm selection.
Use
BACK (Escape) key at any time to abort the procedure
and escape to previous branch item.
1.5.2.3 Entering Numeric Data Using Digit Entry
This method is used to input numeric data, e.g., Probe Length,
set 4mA and set 20mA.
Push Button
Keystroke Action
Up
Moves up to the next highest digit (0,1,2,3,....,9 or
decimal point). If held down the digits scroll until the
push button is released.
Down
Moves down to the next lowest digit (0,1,2,3,....,9 or
decimal point). If held down the digits scroll until the
push button is released.
Back
Moves the cursor to the left and deletes a digit. If
the cursor is already at the leftmost position, then
the screen is exited without changing the previously
saved value.
Enter
Moves the cursor to the right. If the cursor is located
at a blank character position, the new value is saved.
All numeric values are left-justified, and new values are entered
from left to right. A decimal point can be entered after the first
digit is entered, such that .9 is entered as 0.9.
Some configuration parameters can have a negative value. In this
case, the leftmost position is reversed for the sign (either “-” for a
negative value, or “+” for a positive value).
Jupiter® Model JM4 Magnetostrictive Transmitters
13
1.5.2.4 Entering Numeric Data Using Increment/Decrement
Use this method to input the following data into parameters
such as Damping and Failure Alarm.
Push Button
Keystroke Action
Up
Increments the displayed value. If held down the
digits scroll until the push button is released.
Depending on which screen is being revised, the
increment amount may increase by a factor of 10
after the value has been incremented 10 times.
Down
Decrements the displayed value. If held down the
digits scroll until the push button is released.
Depending on which screen is being revised, the
decrement amount may increase by a factor of 10
after the value has been decremented 10 times.
Back
Returns to the previous menu without changing the
original value, which is immediately redisplayed.
Enter
Accepts the displayed value and returns to the
previous menu.
1.5.2.5 Entering Character Data
This method is used for parameters requiring alphanumeric character entry, such as for entering tags, etc.
General Menu Notes:
Push Button
1.5.3
Keystroke Action
Up
Moves to the previous character (Z...Y...X...W). If
held down, the characters scroll until the push button
is released.
Down
Moves to the next item character (A...B...C...D). If
held down, the characters scroll until the push button
is released.
Back
Moves the cursor back to the left. If the cursor is
already at the leftmost position, then the screen is
exited without changing the original tag characters.
Enter
Moves the cursor forward to the right. If the cursor is
at the rightmost position, then the new tag is saved.
Password Protection The Jupiter Model JM4 transmitter has three levels of password protection to restrict access to certain portions of the
menu structure that affect the operation of the system. The user
password can be changed to any numerical value up to 59999.
When the transmitter is programmed for password protection, a
password is required whenever configuration values are changed.
User Password
The User Password allows the customer to limit access to the
basic configuration parameters.
14Jupiter® Model JM4 Magnetostrictive Transmitters
The default User Password installed in the transmitter at the
factory is 0. With a password of 0, the transmitter is no longer
password protected, and any value in the basic user menus can
be adjusted without entering a confirming password.
NOTE: If a User Password is not known or has been misplaced,
the menu item New Password in the DEVICE SETUP/ADVANCED CONFIG menu displays an encrypted value representing the present password. Contact Technical Support with
this encrypted password to retrieve the original User Password.
Advanced Password
Certain portions of the menu structure that contain more
advanced parameters are further protected by an Advanced
Password.
This password will be provided when necessary, by Factory
technical support.
Factory Password
Calibration-related and other factory settings are further
protected by a Factory Password.
1.5.4
Model JM4 Menu: Step-By-Step Procedure The following tables provide a complete explanation of the software menus displayed by the JM4 transmitter. The menu layout
is similar between the local Keypad/LCD interface, the DD, and
the DTM.
Use these tables as a step-by-step guide to configure the transmitter based on the desired measurement type from the following selections:
• Level Only
• Interface Only
• Interface & Level
Jupiter® Model JM4
Level
58.7
in
• Level & Volume
P
V
%
HOME SCREEN
OK
The Home Screen consists of a “slide show” sequence of Measured Values screens which are rotated at 2-second intervals.
Each Home Measured Value screen can present up to four information items:
• HART® Tag
UP
DOWN
BACK
ENTER
Fig 1-11
Home Screen
• Measured Value
Label, Numerical Value, Units
• Status
Will be displayed as text or optionally with NAMUR NE 107 symbol
• Primary Value Bar Graph (shown in %)
Jupiter® Model JM4 Magnetostrictive Transmitters
15
The Home Screen presentation can be customized by viewing or
hiding some of these items. See DISPLAY CONFIG under the
DEVICE SETUP menu in Section 1.6.4 HART Menu - Model
JM4.
Figure 1-9 is an example of a Home Screen for a Model JM4
configured for a Level Only application.
MAIN MENU
Pressing any key on the Home Screen will present the Main
Menu, consisting of three basic menu labels shown in all capital
letters.
• DEVICE SETUP
MAIN MENU
DEVICE SETUP
DIAGNOSTICS
MEASURED VALUES
• DIAGNOSTICS
• MEASURED VALUES
Hold down Enter key
for help
As shown, the reverse video represents a cursor identifying the
selected item, which will appear in reverse video on the LCD. The
actions of the keys at this point are:
Push Button
Fig. 1-12. Main Menu
Up
Keystroke Action
No action, as the cursor is already at the first item in
the MAIN MENU
Down
Moves the cursor to DIAGNOSTICS
Back
Moves back to HOME SCREEN, the level above
MAIN MENU
Enter
Presents the selected item, DEVICE SETUP
NOTES:1. Items and parameters that are shown in lower level menus
will depend on the Measurement Type chosen. Those parameters not applicable to the present Measurement Type
will be hidden.
2. Holding down the Enter key when the cursor is highlighted
over a parameter or menu will provide additional information
about that item.
DEVICE SETUP
Choosing DEVICE SETUP from the MAIN MENU will result
in an LCD presentation as shown at left.
The small down arrow shown at the right hand side of the screen
is the indication that more items are available below and can be
accessed by pressing the DOWN key.
Section 1.6.4 shows the entire tree menu for the Model JM4
DEVICE SETUP Menu.
MEASURED VALUES
Allows the user to scroll through all of the available measured
values for the measurement type chosen.
16Jupiter® Model JM4 Magnetostrictive Transmitters
1.5.5
Auto-Configuration/Reset New Probe Diagnostic Each JM4 probe has its own set of configuration parameters
stored inside. With these parameters, it is possible to autoconfigure the transmitter using the following steps.
1. Connect the new probe to the transmitter.
2. The home screen will display a “Device Failure: New Probe”
message in alternating video on the screen.
3. Pressing any key will bring the user directly to the “Clear New
Probe Diagnostic” line in the Device Setup\Advanced Config\
Probe Params menu.
NOTE: Clear New Probe Diagnostic will replace current settings
with those needed to properly use the newly attached
probe. Before executing, consider saving a file containing
your current Basic Config, I/O Config, and Local Display
Config settings for reference using the DTM or a HART
communicator.
4. Press the Enter key to initiate the clearing process.
NOTE: After running the diagnostic, check PV, measurement type,
and 4 and 20 mA set points to be sure these parameters are
appropriately set for the application.
Jupiter® Model JM4 Magnetostrictive Transmitters
17
1.5.6
Model JM4 Configuration Menu – Device Setup Home Screen
Main Menu
Device Setup
Identity
Product Name (read only)
Orion S/N (read only)
DIGITAL BOARD (read only)
ANALOG BOARD (read only)
[Physical Dev Tag] (read only)
[Device Address]
[Date Code] (read only)
Basic Config
Volume Config
Local Display Config
Advanced Config
Factory Config
Measurement Type:
Level Only
Interface Only
Interface & Level
Volume & Level
System Units:
Level Offset:
-15 m to 15 m
(-50 ft to 50 ft)
Probe Properties
Level Units
Inches
Feet
Millimeters
Centimeters
Meters
Volume Units*
Cubic Feet
Cubic Inches
Gallons
Milliliters
Liters
Distance Units
Inches
Feet
Millimeters
Centimeters
Meters
Fill Rate Units*
Cubic Ft/Second
Cubic Ft/Minute
Cubic Ft/Hour
Gallons/Second
Gallons/Minute
Gallons/Hour
Liters/Second
Liters/Minute
Liters/Hour
Interface Level Units***
Inches
Feet
Millimeters
Centimeters
Meters
Upper Thickness Units****
Inches
Feet
Millimeters
Centimeters
Meters
Temperature Units
Fahrenheit
Celsius
Probe Model (read only)
S/N (read only)
Configuration (read only)
Probe Type (read only)
Probe Length (read only)
Temperature Rating (read only)
Vibration Rating (read only)
*Only available when Measurement Type = Volume & Level
**Not available when Measurement Type = Interface Only
***Only available when Measurement Type = Interface Only or Interface & Level
****Only Available when Measurement Type = Interface & Level
18Jupiter® Model JM4 Magnetostrictive Transmitters
1.5.6
Model JM4 Configuration Menu – Device Setup Home Screen
Main Menu
Device Setup
Identity
Basic Config
Volume Config*
I/O Config
Local Display Config
Advanced Config
Factory Config
Vessel Type:
Rectangular
Horizontal/Flat
Horizontal/Ellipse
Horizontal/Spherical
Spherical
Vertical/Flat
Vertical/Ellipse
Vertical/Spherical
Vertical/Conical
Custom Table
Vessel Dimensions:
Radius
Ellipse Depth
Conical Height
Width
Length
Custom Table Setup:
Custom Table Type:
Linear
Spline
Level Input Source:
Keypad
Sensor
CUSTOM TABLE VALUES:
Up to 30 Pairs of
Level/Volume Data
Primary Variable
4 mA Set Pt (LRV):
-15,8 m to +31,1 m (-52 to +102 feet)
([Upr] Level**, Ifc Level***)
0 to 50 feet (Upr Thickness)
0 to 9999999 cf (Volme*)
20 mA Set Pt (URV):
-15,8 m to +31,1 m (-52 to +102 feet)
([Upr] Level**, Ifc Level***)
0 to 50 feet (Upr Thickness)
0 to 9999999 cf (Volme*)
Failure Alarm:
22 mA
3.6 mA
Hold
Damping:
0 to 10 seconds
*Only available when Measurement Type = Volume & Level
**Not available when Measurement Type = Interface Only
***Only available when Measurement Type = Interface Only or Interface & Level
****Only Available when Measurement Type = Interface & Level
Jupiter® Model JM4 Magnetostrictive Transmitters
19
1.5.6
Model JM4 Configuration Menu – Device Setup Home Screen
Main Menu
Device Setup
Identity
Basic Config
Volume Config
I/O Config
Local Display Config
Language:
English
Français
Deutsch
Español
Русский
Português
Status Symbol:
Hide
View
Long Tag:
Hide
View
Advanced Config
Factory Config
PV Bar Graph:
Hide View
Measured Values
Upr Level**:
Upr Echo Strength**:
Ifc Level***:
Ifc Echo Strength***:
Upr Thickness:
% Output:
Distance:
Analog Output:
Volume*:
Elec Temp:
Hide
View
Hide
View
Hide
View
Hide
View
Hide
View
Hide
View
Hide
View
Hide
View
Hide
View
Hide
View
Fill Rate*:
Hide
View
*Only available when Measurement Type = Volume & Level
**Not available when Measurement Type = Interface Only
***Only available when Measurement Type = Interface Only or Interface & Level
****Only Available when Measurement Type = Interface & Level
20Jupiter® Model JM4 Magnetostrictive Transmitters
1.5.6
Model JM4 Configuration Menu – Device Setup Home Screen
Main Menu
Device Setup
Identity
Basic Config
Volume Config
I/O Config
Local Display Config
Advanced Config
Blocking Distance:
0 m to 15 m
(0 to 50 feet)
Minimum Separation:
0 cm to 71 cm
(0 to 28 inches)
Lvl Thresh Mode:
Auto Largest
Fixed Value
Sloped
Zero Offset:
-15 m to 15 m
(-50 to 50 feet)
Lvl Sloped Start Value:
17 to 239
Level Trim:
-0,6 m to 0,6 m
(-2 to 2 feet)
Factory Config
Failure Alarm Delay:
0 to 5 sec
Lvl Thresh Value:
0 to 87
Upr Lvl Polarity:
Negative
Positive
Sensitivity:
0 to 255
Poll Address:
0 to 63
Theshold Settings
Analog Output
Analog Output Mode:
Disabled (Fixed)
Enabled (PV)
New User Password:
0 to 599999
Fixed Loop Current:
400 to 2000
Reset Parameters
Adjust Analog Output:
Adjust 4mA
Adjust 20mA
4mA Trim Value (read only)
20mA Trim Value (read only)
Fdbk 4mA Trim Value (read only)
Fdbk 20mA Trim Value (read only)
CONFIG CHANGED
Probe Properties
Indicator Mode:
Enabled
Disabled
Reset Config Changed
Sensitivity (read only)
Reset New Probe Diagnostic
Lvl Thresh Mode (read only)
Lvl Thresh Value (read only)
Upr Lvl Polarity (read only)
Jupiter® Model JM4 Magnetostrictive Transmitters
21
1.5.6
Model JM4 Configuration Menu – Device Setup Home Screen
Main Menu
Device Setup
Identity
Basic Config
Volume Config
I/O Config
Local Display Config
Advanced Config
Factory Config
Elec Temp Offset:
-60 to +60 ºC
NAPValue:
0 to 59999
Factory Reset
Factory Calib
Conv Factor
0 to 32767
Probe Properties
Scale Offset
-1 m to 1 m (-3.28 to 3.28 ft)
Drive+ Counts
0 to 20
Wait Counts
0 to 20
Drive- Counts
0 to 20
Probe Conv Factor (read only)
Probe Scale Offset (read only)
Drive+ Counts (read only)
Wait Counts (read only)
Drive- Counts (read only)
Calibration Date (read only)
Calibration Location (read only)
22Jupiter® Model JM4 Magnetostrictive Transmitters
1.6
Configuration using HART
A HART (Highway Addressable Remote Transducer) remote
unit, such as a HART communicator, can be used to provide
a communication link to the Jupiter Model JM4 transmitter.
When connected to the control loop, the same system measurement readings shown on the transmitter are also shown on the
communicator. The communicator can also be used to configure the transmitter. The HART communicator may need to be
updated to include the Jupiter Model JM4 software (Device
Descriptions). Refer to your HART Communicator Manual for
update instructions.
Junction
1.6.1Connections RL > 250 Ω
-
+
A HART communicator can be operated from a remote location by connecting it to a remote junction or by connecting it
directly to the terminal block in the wiring compartment of the
Jupiter transmitter.
Junction
Room
Display
HART uses the Bell 202 frequency shift keying technique of
high-frequency digital signals. It operates on the 4–20 mA loop
and requires 250 Ω load resistance. A typical connection between a communicator and the Jupiter transmitter is shown in
Figure 1-10.
Power
Supply
Current
Meter
1.6.2
HART Communicator Display A typical communicator display is an 8-line by 21-character
LCD. When connected, the top line of each menu displays the
model (Model JM4) and its tag number or address. For detailed
operating information, refer to the instruction manual provided
with the HART communicator.
Fig. 1-12. Placement of Portable HART
Communicator in Communication Loop
1.6.3 HART Revision Table
Model JM4 1.x
HART Version
HCF Release Date
Compatible with JM4 Software
Dev Rev 1, DD Rev 1
May 2014
Version 1.0 and later
1.6.4
HART Menu – Model JM4 The Jupiter transmitter HART menu trees are shown in the following pages. Open the menu by pressing the alphanumeric key
4, then Device Setup, to display the second-level menu.
Jupiter® Model JM4 Magnetostrictive Transmitters
23
1.6.4
HART Menu – Model JM4 NOTE: Numbered menu boxes below correspond to numbered tables on Section 1.6.5.
1
2
3
4
5
6
7
1
PV
PV Analog Output
PV % Output
Device Setup
Setup Wizard
Diagnostics
Measured Values
1 Identity
2
26
1 Level
2 Upr Level
3 Ifc Level
4 Upr Thickness
5 Volume
6 Fill Rate
7 Distance
8 % Output
9 Analog Output
10 Echo Strength
11 Upr Echo Strength
12 Ifc Echo Strength
13 Temperature
2 Basic Config
3
4
5
6
7
Volume Config
I/O Config
Local Display Config
Advanced Config
Factory Config
3
1
2
3
4
5
6
7
8
9
Enter Password
Tag
Long Tag
Descriptor
Final asmbly num
Date
Message
Date/Time/Initials
Factory Identity
1
2
3
4
5
6
5
Enter Password
Measurement Type
System Units
Level Offset
Basic Config Diagram
Probe Properties
1
2
3
4
5
7
Enter Password
Vessel Type
Vessel Dimensions
Custom Table Setup
Vessel Diagram
4
1 Manufacturer
2 Product Name
3 Orion S/N
4 Main Hardware Rev.
5 Main Firmware Rev.
6 CoP Hardware Rev.
7 CoP Firmware Rev.
8 Cfg chng count
9 Device ID
10 Universal Revision
11 Fld dev rev
12 Software rev
13 Num req preams
1
2
3
4
5
6
7
6
Probe Model
S/N
Configuration
Probe Type
Probe Length
Temperature Rating
Vibration Rating
24Jupiter® Model JM4 Magnetostrictive Transmitters
1.6.4
HART Menu – Model JM4 NOTE: Numbered menu boxes below correspond to numbered tables on Section 1.6.5.
1
2
3
4
5
6
7
PV
PV Analog Output
PV % Output
Device Setup
Setup Wizard
Diagnostics
Measured Values
1
2
3
4
Identity
Basic Config
Volume Config
I/O Config
8
1 Enter Password
2 PV is
3 PV 4 mA Set Point
4 PV 20 mA Set Point
5 PV Failure Alarm
6 Damping
7 I/O Config Diagram
8 Variable Selection
9 Graph Ranges
10 Probe Properties
5 Local Display Config
1
2
3
4
5
6
7
6 Advanced Config
10
1 Enter Password
2 Blocking Distance
3 Minimum Distance
4 Level Trim
5 Ifc Level Trim
6 Failure Alarm Delay
7 Sensitivity
8 Adv Config Diagram
9 Threshold Settings
10 Analog Output
11 New User Password
12 Reset Parameters
13 Probe Properties
7 Factory Config
Jupiter® Model JM4 Magnetostrictive Transmitters
9
Enter Password
Language
Status Symbol
Long Tag
PV Bar Graph
Display Setup Diagram
Measured Values
13
1 Enter Password
2 Elec Temp Offset
3 NAP Value
4 Factory Reset
5 Factory Param 1
6 Factory Param 2
7 Factory Param 3
8 Factory Param 4
9 Factory Calib
10 Probe Properties
1
2
3
4
5
6
Lvl Thresh Mode
11
Lvl Thresh Value
Ifc Lvl Thresh Mode
Ifc Lvl Thresh Value
Upr Lvl Polarity
Ifc Lvl Polarity
1 Minimum Separation 12
2 Sensitivity
3 Reset New Probe
Diagnostic
4 Lvl Thresh Mode
5 Lvl Thresh Value
6 Upr Lvl Polarity
7 Ifc Lvl Thresh Mode
8 Ifc Lvl Thresh Value
9 Ifc Lvl Polarity
1
2
3
4
5
6
7
Probe Conv Factor 14
Probe Scale Offset
Drive+ Counts
Wait Counts
Drive- Counts
Calibration Date
Calibration Location
25
1.6.4
HART Menu – Model JM4 NOTE: Numbered menu boxes below correspond to numbered tables on Section 1.6.5.
1
2
3
4
5
6
7
PV
PV Analog Output
PV % Output
Device Setup
Setup Wizard
Diagnostics
Measured Values
1 Present Status
15
2 Event History
1
2
3
4
3 Advanced Diagnostics
17
1 Internal Values
2 Elec Temperatures
3 Transmitter Tests
4 Echo Curves
5 Echo History
6 Trend Data
1
2
3
4
5
6
7
Event Log
Refresh History
Reset History
Set Clock
16
20
Echo Graph
Curve 1
Curve 2
Refresh Graph
Zoom
Save Ref Echo Curve
Parameters
1 Echo Graph
2 Curve 1
3 Curve 2
4 Refresh Graph
5 Zoom
6 Echo History Log
7 Refresh History
8 History Setup
9 Delete History
10 Set Clock
22
1
2
3
4
5
6
7
8
9
24
Trend Data
Level
Ifc Level
Upr Thickness
Echo Strength
Ifc Echo Strength
Analog Output
% Output
Data Log Setup
18
1 Level Ticks
2 Echo Strength
3 Ifc Ticks
4 Ifc Echo Strength
5 Lvl Noise/Threshold
6 Lvl Noise Location
7 Ifc Noise/Threshold
8 Ifc Noise Location
9 Distance
10 Fdbk Current
1
2
3
4
Present Temperature19
Max Temperature
Min Temperature
Reset Max/Min Temp
1
2
3
4
5
6
7
8
9
21
Enter Password
Sensitivity
Blocking Distance
Upr Lvl Polarity
Ifc Lvl Polarity
Lvl Thresh Mode
Lvl Thresh Value
Ifc Lvl Thresh Mode
Ifc Lvl Thresh Value
1
2
3
4
5
Echo History Mode 23
Event Triggers
Time Triggers
Set Clock
Enter Password
1
2
3
4
Trending Variables 25
Time Setup
Set Clock
Enter Password
26Jupiter® Model JM4 Magnetostrictive Transmitters
1.6.5
HART Menu Items 1
Display
Description
Digital representation that tracks the Analog Output Number 1, under normal operating modes.
1
PV
Level of material on the probe.
(When in interface mode, this value corresponds to the level of the upper surface.)
Digital representation that tracks the Analog Output Number 1, under normal operating modes.
2
PV Analog Output
3
PV % Output
4
Device Setup
5
Setup Wizard
6
Diagnostics
7
Measured Values
Analog Output Value: Value that tracks the Digital Value representation, under normal operating
modes
Digital representation that tracks the Analog Output Number 1, under normal operating modes.
Analog Output Value: Value that tracks the Digital Value representation, under normal operating
modes
Set of menus to allow full configuration of the transmitter.
Menu showing Diagnostic information.
A read-only screen that presents the various output values that can be displayed.
(Available options will depend on Measurement Type.)
2
Display
Description
1
Identity
2
Basic Config
3
Volume Config
4
I/O Config
Allows for configuration of the 4/20mA Analog Output, which includes the lower and upper set
points, Damping, and Failure Alarms.
5
Local Display
Config
Allows for customized presentation of information on the graphic LCD. The LCD can be configured to display up to two Measured Variables, along with a Tag, Bar Graph, and NE 107
symbols.
6
Advanced Config
7
Factory Config
A read-only screen that displays basic manufacturer’s information about the transmitter.
A menu that allows for basic configuration of the transmitter.
A menu that allows for entry of known tank shapes or custom tables for volumetric output. This
menu contains various tank shapes for easy configuration for those applications requiring Volumetric output.
Allows for more advanced configuration and troubleshooting.
(Advanced Password may be required for access to parameters.)
Contact Technical Support.
Allows viewing of Factory Parameters.
These parameters are protected by a factory password and are not intended to be adjusted in
the field.
*For ‘Volume & Level’ Measurement Type only.
Jupiter® Model JM4 Magnetostrictive Transmitters
27
1.6.5
HART Menu Items (cont.) 3
Display
1
Description
Enter Password
2
Tag
3
Long Tag
4
Descriptor
5
Final asmbly num
6
Date
7
Message
8
Date/Time/Initials
9
Factory Identity
Text that is associated with the Field Device installation. This text can be used by the user in
any way. A recommended use is as a unique label to a plant that correlates to a Field Device
label, a plant drawing, or on a Control System. This variable is also used as a type of data link
layer address handle.
Functions exactly like Tag except the size is larger (maximum of 32 ISO Latin 1 characters).
Text that is associated with the Field Device. This text can be used by the user in any way.
There is no specific recommended use.
Number that is used for identification purposes, and is associated with the overall Field Device.
Gregorian calendar date that is stored in the Field Device. This date can be used by the user in
any way. There is no specific recommended use.
Text that is associated with the Field Device. This text can be used by the user in any way.
There is no specific recommended use.
When and by whom calibration was performed.
A read-only screen that displays detailed manufacturer’s information about the transmitter, such
as Serial Number and hardware/software revisions.
4
Display
Description
References a specific manufacturer, which is usually a company name, that is responsible for
the manufacture of this Field Device.
1
Manufacturer
2
Product Name
3
Orion S/N
4
Main Hardware Rev.
5
Main Firmware Rev.
6
CoP Hardware Rev.
7
CoP Firmware Rev.
This revision corresponds to the software or firmware that is embedded in the CoProcessor of
the Field Device.
8
Cfg chng coun
Indicates the number of times the device’s configuration or calibration has been changed by a
host application or from a local operator interface.
9
Device ID
10
Universal Revision
11
Fld dev rev
12
Software rev
13
Num req pream
Transmitter Trade Name.
Serial number of the electronics contained in this transmitter.
This revision corresponds to the electronics that are used in the Field Device.
This revision corresponds to the software or firmware that is embedded in the Main Processor
of the Field Device.
This revision corresponds to the electronics that are used in the Field Device.
Uniquely identifies the Field Device when combined with the Manufacturer Identification and
Device Type. Therefore, this variable cannot be modified by the Host user.
Revision of the Universal Device Description, to which the Field Device conforms.
Revision of the Field Device Specific Device Description, to which the Field Device conforms.
This revision corresponds to the firmware that is embedded in the Field Device.
Number of Preambles required from the Host request by the Field Device.
28Jupiter® Model JM4 Magnetostrictive Transmitters
1.6.5
HART Menu Items (cont.) 5
Display
Description
1
Enter Password
2
Measurement Type
3
System Units
4
Level Offset
5
Basic Config
Diagram
6
Probe Properties
The desired measurement mode of operation.
(Selection of Measurement Type may be constrained by the Probe Model.)
A menu that allows for setting the measurement units used by the transmitter.
Desired level reading when liquid surface is at the tip of the probe.
(Range is -15 m [-50 feet] to + 15 m [+ 50 feet])
Displays probe configuration parameters.
6
Display
Description
1
Probe Model
2
S/N
3
Configuration
4
Probe Type
5
Probe Length
6
Temperature Rating
7
Vibration Rating
Type of probe connected to the transmitter, as shown by the probe model number on the nameplate. Refer to the I/O Manual for additional information regarding different Probe Models.
Serial number of the probe connected to this transmitter.
Probe configuration with sensor location.
Type of probe connected to the transmitter.
Distance from probe reference point to end of probe. Up to 10,7 m (35 feet) maximum depending on Probe Model. (Probe reference point is bottom of NPT Threads, top of BSP Threads, or
flange face for direct insertion, or end of probe head assembly for external mount.)
Temperature rating of the probe.
Vibration rating of the probe.
7
Display
Description
1
Enter Password
2
Vessel Type*
Radius*
3
Length
Width
4
Custom Table
5
Vessel Diagram
Shape of vessel. (Used when Measurement Type = Volume)
Radius of the cylindrical/spherical portion of the vessel
Horizontal length of the rectangular vessel or of the cylindrical portion of a vessel with elliptical
or spherical ends.
Horizontal width of the rectangular vessel.
Allows for Custom Volume Strapping Table entry.
Jupiter® Model JM4 Magnetostrictive Transmitters
29
1.6.5
HART Menu Items (cont.) 8
Display
Description
1
Enter Password
2
PV is
3
PV 4 mA Set Point
4
PV 20 mA Set Point
An index location that indicates which Field Device dynamic variable has been mapped into
the Primary Variable dynamic variable.
Enter 4 mA point in level units
Enter 20 mA point in level units
Digital representation that tracks the Analog Output Number 1, under normal operating
modes.
5
PV Failure Alarm
6
Damping
7
I/O Config Diagram
8
Variable Selection
9
Graph Ranges
10
Probe Properties
-
Lvl 4mA Set Point
-
Ifc 4mA Set Point*
-
Thk 4mA Set Point*
-
Vol 4mA Set Point**
-
Lvl 20mA Set Point
-
Ifc 20mA Set Point*
-
Thk 4mA Set Point*
- Vol 20mA Set Point**
Defines how the Analog Output will respond when the Field Device detects that the Analog
Output may not be tracking the associated Field Device Variable. NOTE- The Digital Value
representation may not be determinate.
A damping factor (0-10 seconds) may be added to smooth the output in the event of turbulence.
Allows for selection of the Secondary Variable (SV), Tertiary Variable (TV), and Quaternary
Variable (QV). The analog 4/20 mA output will follow the PV.
Defines the limits of the vertical axes in DD/DTM graphs.
Defines the operational endpoint from which the Analog Value and the 0 % point of the Percent Range are derived. In addition, the Lower Range Value defines an operational endpoint
from which the alarms associated with the Analog Value and the alarms associated with the
Digital Value representation are derived.
Defines the operational endpoint from which the Analog Value and the 100 % point of the Percent Range are derived. In addition, the Upper Range Value defines an operational endpoint
from which the alarms associated with the Analog Value and the alarms associated with the
Digital Value representation are derived.
*For ‘Interface & Level’ Measurement Type Only
**For ‘Volume & Level’ Measurement Type only.
30Jupiter® Model JM4 Magnetostrictive Transmitters
1.6.5
HART Menu Items (cont.) 9
Display
1
Description
Enter Password
2
Language
3
Status Symbol
4
Long Tag
5
PV Bar Graph
6
Display Setup
Diagram
7
Measured Values
-
Enables choice of language to be displayed on the LCD.
Enables NE 107 Status symbol to be displayed on Home Screen.
Enables Long Tag to be displayed on the Home Screen.
Enables a bar graph (displaying the Primary Variable in percent) to be displayed on the Home
Screen.
A read-only screen that presents the various output values that can be displayed. (Available
outputs will depend on Measurement Type).
Upr Level
-
Ifc Level
-
Upr Thickness
-
Distance
-
Volume
-
Fill Rate
-
Upr Echo Strength
-
Ifc Echo Strength
-
% Output
-
Analog Output
-
Elec Temp
A read-only screen that presents the various output values that can be displayed.
(Available outputs will depend on Measurement Type).
Jupiter® Model JM4 Magnetostrictive Transmitters
31
1.6.5
HART Menu Items (cont.) 10
Display
1
Enter Password
2
Blocking Distance
3
Level Trim
4
Ifc Level Trim
5
Failure Alarm Delay
6
Sensitivity
7
Adv Config Diagram
Description
Distance below the reference point within which level is ignored.
(Operation is undefined when the liquid level is within the blocking distance.)
An offset value to be used to force the transmitter to output the exact Level or Distance. This
should only be used after all parameters have been entered correctly, and it has been confirmed that the transmitter is tracking the correct level.
Delay that can be added to loop failure condition.
This delay can be used to ignore nuisance, short term alarms.
Initial setting of this delay should be short, e.g., 1-2 seconds.
Present Sensitivity (gain) of the instrument.
Default setting depends on the value in the probe memory and is suitable for most installations.
Refer to I & O manual before adjusting.
Threshold Settings
Allows for configuration of the various threshold settings. Automatic Threshold is used to
detect the strongest signal on the probe and should only be used when it is ensured that only
one medium is present. Fixed Threshold is used to detect the first valid signal on the probe
and should be used in cases where stratification can occur. For example, applications where
water bottoms can occur.
9
Analog Output
Certain parameters are password protected to limit access by the user. Parameters that
should never be changed by the user are protected with the Factory password. Some parameters, intended for field use, that may be changed in special, controlled situations require the
Advanced password.
10
New User Password
11
Reset Parameters
Reset the device to factory calibrated settings.
If using a HART host, disconnect and then reconnect the host after performing the reset.
12
Probe Properties
Displays probe configuration parameters.
8
Change password that is required to access user parameters.
11
Display
Lvl Thresh Mode
Lvl Thresh Value
Ifc Lvl Thresh Mode
Description
Selects the signal threshold control for measuring the upper level pulse.
Default setting depends on the value in the probe memory and is suitable for most installations.
Refer to I & O manual before adjusting.
Ifc Lvl Thresh Value
Upr Lvl Polarity
Selects the polarity for measuring the upper level pulse. Typically set to match the polarity
of the first portion of the sine-wave signal of a direct insertion float, or the first portion of the
M-shaped signal of an external mount probe.
Ifc Lvl Polarity
32Jupiter® Model JM4 Magnetostrictive Transmitters
1.6.5
HART Menu Items (cont.) 12
Display
Description
Minimum distance that can be achieved between the magnets on adjacent floats when the
floats are touching each other.
1
Minimum Separation
2
Sensitivity
3
Reset New Probe
Diagnostic
Clears the diagnostic that indicates a new probe has been attached. Updates the memory in
the transmitter to match the probe.
4
Lvl Thresh Mode
5
Lvl Thresh Value
Selects the signal threshold control for measuring the upper level pulse.
Default setting depends on the value in the probe memory and is suitable for most installations.
Refer to I & O manual before adjusting.
6
Upr Lvl Polarity
7
Ifc Lvl Thresh Mode
8
Ifc Lvl Thresh
Value
9
Ifc Lvl Polarity
Present Sensitivity (gain) of the instrument.
Default setting depends on the value in the probe memory and is suitable for most installations.
Refer to I & O manual before adjusting.
Selects the polarity for measuring the upper level pulse. Typically set to match the polarity
of the first portion of the sine-wave signal of a direct insertion float, or the first portion of the
M-shaped signal of an external mount probe.
Selects the signal threshold control for measuring the upper level pulse.
Default setting depends on the value in the probe memory and is suitable for most installations.
Refer to I & O manual before adjusting.
Selects the polarity for measuring the upper level pulse. Typically set to match the polarity
of the first portion of the sine-wave signal of a direct insertion float, or the first portion of the
M-shaped signal of an external mount probe.
13
Display
1
Enter Password
2
Elec Temp Offset
3
NAP Value
4
Factory Reset
5
Factory Param 1
6
Factory Param 2
7
Factory Param 3
8
Factory Param 4
9
Factory Calib
10
Probe Properties
Description
PCB temperature calibration value.
Refer to I & O manual before adjusting.
Advanced Password used for advanced troubleshooting.
Reset the device to factory default settings.
If using a HART host, disconnect and then reconnect the host after performing the reset.
Factory parameter. Displayed for diagnostic purposes only.
Read-Only Menu showing Factory Calibration Parameters.
Displays probe configuration parameters.
14
Display
1
Probe Conv Factor
2
Probe Scale Offset
3
Drive+ Counts
4
Wait Counts
Description
Factory parameter. Displayed for diagnostic purposes only.
5
Drive- Counts
6
Calibration Date
Date on which the probe was calibrated.
7
Calibration
Location
Location where the probe was calibrated.
Jupiter® Model JM4 Magnetostrictive Transmitters
33
1.6.5
HART Menu Items (cont.) 15
Display
Description
1
Present Status
Shows the Present Status (health) of the transmitter.
2
Event History
The history of the 10 most recent diagnostic events.
3
Advanced
Diagnostics
Menu containing Advanced Diagnostic parameters.
Echo Curves
Allows configuration of the Echo Curve option.
4
5
Echo History
6
Trend Data
Allows configuration of the Echo History Option. Saving an Echo Curve under a fault condition
is important for accurate troubleshooting.
Graph displaying real-time trend data.
16
Display
1
Event Log
2
Refresh History
3
Reset History
4
Set Clock
Description
Allows for viewing of the 10 most recent diagnostic indicators.
Displays a history of most recent diagnostic events. For each event, the time when the event
occurred and the duration of the event are shown. The table of history events displays the
most recent event at the top with successively preceding events in descending order.
Clears entries in Status History and resets the run time to zero.
Sets the Real-Time Clock in the device.
17
Display
1
Internal Values
2
Elec Temperatures
3
Transmitters Tests
Description
Shows detailed transmitter performance-related parameters.
This menu displays the Maximum, Minimum, and Present temperatures of the electronics.
Menu containing various tests to determine the functioning of the device.
18
Display
Description
1
Level Ticks
Relative location of level signal.
Displayed for diagnostic purposes only.
2
Echo Strength
Relative amplitude of the level signal.
Displayed for diagnostic purposes only.
3
Ifc Ticks
4
Ifc Echo Strength
5
Lvl Noise/Threshold
Amplitude of the largest noise signal in percent of the level threshold.
6
Lvl Noise Location
Location on the probe where greatest upper level noise has occurred.
Location is relative to the lower probe end.
7
Ifc Noise/Threshold
Amplitude of the largest noise signal in percent of the interface threshold.
8
Ifc Noise Location
Location on the probe where greatest interface level noise has occurred.
Location is relative to the lower probe end.
9
Distance
10
Fdbk Current
Relative location of the interface level signal.
Displayed for diagnostic purposes only.
Relative amplitude of the interface level signal.
Displayed for diagnostic purposes only.
Distance from the sensor reference point to the upper surface level.
Factory parameter. Displayed for diagnostic purposes only.
34Jupiter® Model JM4 Magnetostrictive Transmitters
1.6.5
HART Menu Items (cont.) 19
Display
Description
1
Present Temperature
Present temperature measured in the electronics compartment.
2
Max Temperature
Maximum temperature measured in the electronics compartment.
3
Min Temperature
Minimum temperature measured in the electronics compartment.
4
Reset Max Min Temp
Reset the maximum and minimum temperatures measured in the electronics compartment to
the present temperature.
20
Display
Description
1
Echo Graph
2
Curve 1
Select the primary curve to display.
3
Curve 2
Select the secondary curve to display.
4
Refresh Graph
5
Zoom
6
Save Ref Echo Curve
7
Parameters
Click to refresh Echo Curve.
Allows user to zoom in and out of a specific portion of the Echo Curve.
Method to save a reference echo curve in the device. The reference echo curve will be retained until over-written by a new reference echo curve.
21
Display
Description
1
Enter Password
2
Sensitivity
3
Blocking Distance
4
Upr Lvl Polarity
Selects the polarity for measuring the upper level pulse. Typically set to match the polarity
of the first portion of the sine-wave signal of a direct insertion float, or the first portion of the
M-shaped signal of an external mount probe.
5
Ifc Lvl Polarity
Selects the polarity for measuring the interface level pulse. Typically set to match the polarity
of the first portion of the sine-wave signal of a direct insertion float, or the first portion of the
M-shaped signal of an external mount probe.
6
Lvl Thresh Mode
Selects the signal threshold control for measuring the upper level pulse.
Default setting depends on the value in the probe memory and is suitable for most installations.
Refer to I & O manual before adjusting.
7
Lvl Thresh Value
Relative setting of the threshold for detecting level.
Default setting depends on the value in the probe memory and is suitable for most installations.
Refer to I & O manual before adjusting.
8
Ifc Lvl Thresh Mode
Selects signal threshold control for measuring liquid-liquid interface level.
Default setting depends on the value in the probe memory and is suitable for most installations.
Refer to I & O manual before adjusting.
9
If Lvl Thresh Value
Relative setting of the threshold for detecting interface level.
Default setting depends on the value in the probe memory and is suitable for most installations.
Refer to I & O manual before adjusting.
Present Sensitivity (gain) of the instrument.
Default setting depends on the value in the probe memory and is suitable for most installations.
Refer to I & O manual before adjusting.
Distance below the reference point within which level is ignored.
(Operation is undefined when the liquid level is within the blocking distance.)
Jupiter® Model JM4 Magnetostrictive Transmitters
35
1.6.5
HART Menu Items (cont.) 22
Display
Description
1
Echo Graph
2
Curve 1
Select the primary curve to display.
3
Curve 2
Select the secondary curve to display.
4
Refresh Graph
5
Zoom
6
Echo History Log
7
Refresh History
8
History Setup
9
Delete History
10
Set Clock
Click to refresh Echo Curve.
Allows user to zoom in and out of a specific portion of the Echo Curve.
Listing of echo curves saved in the device.
Method to re-read the echo history summary.
Menu for setting up the automatic echo history capture feature of the device.
Allows the History information to be cleared and reset.
Sets the Real-Time Clock in the device.
23
Display
Description
1
Echo History Mode
2
Event Triggers
3
Time Triggers
4
Set Clock
5
Enter Password
Selection to save echo curves based on time intervals or selected diagnostic events.
Listing of diagnostic indicators that can be selected to trigger an automatic saving of an echo
curve.
Listing of parameters to control time-based automatic saving of echo curves.
Sets the Real-Time Clock in the device.
24
Display
Description
1
Trend Data
2
Level
3
Ifc Level
4
Upr Thickness
Thickness of the upper liquid layer.
5
Echo Strength
Relative strength of the level signal being detected.
(When in the interface mode, this value corresponds to the strength of the upper level signal.)
6
Ifc Echo Strength
7
Analog Output
8
% Output
9
Data Log Setup
Graph displaying real-time trend data.
Level of material on the probe.
(When in interface mode, this value corresponds to the level of the upper surface.)
Level of liquid-liquid interface.
(When no interface is present, this value corresponds to the level of product in the vessel.)
Relative strength of the interface level signal.
Allows for configuration of the 4/20mA Analog Output, which includes the Poll Address, Analog
Output Mode, and trimming of the loop.
Percent of Output of the Primary Variable and Analog Output 1 Current.
Menu containing parameters to set up the device’s internal data log feature.
36Jupiter® Model JM4 Magnetostrictive Transmitters
1.6.5
HART Menu Items (cont.) 25
Display
Description
1
Trending Variables
2
Time Setup
3
Set Clock
4
Enter Password
Listing of Device Variables that can be selected to be saved in the internal data log feature of
the device.
A menu that allows the user to set the time span and sample interval for the Data Log.
Sets the Real-Time Clock in the device.
26
Display
Description
1
Level
2
Upr Level
3
Ifc Level
4
Upr Thickness
Level of material on the probe.
(When in interface mode, this value corresponds to the level of the upper surface.)
Level of liquid-liquid interface.
(When no interface is present, this value corresponds to the level of product in the vessel.)
Thickness of the upper liquid layer.
5
Volume
6
Fill Rate
7
Distance
Distance from the sensor reference point to the upper surface level.
8
% Output
Percent of Output of the Primary Variable and Analog Output 1 Current.
9
Analog Output
Value that tracks the Digital Value representation, under normal operating modes
10
Echo Strength
Relative strength of the level signal being detected.
(When in the interface mode, this value corresponds to the strength of the upper level signal.)
11
Upr Echo Strength
12
Ifc Echo Strength
13
Temperature
Volume of product in the vessel.
Fill rate of the liquid in the vessel.
Relative strength of the interface level signal.
The present temperature of the electronics.
Jupiter® Model JM4 Magnetostrictive Transmitters
37
2.0
Reference Information
This section presents an overview of the operation of the Jupiter
magnetostrictive transmitter, information on troubleshooting
common problems, listing of agency approvals, lists of replacement and recommended spare parts, and detailed functional,
performance and physical specifications for the instrument.
2.1Description
The Jupiter is a two-wire, 24 VDC level transmitter based on the
concept of magnetostrictive level measurement technology.
The Jupiter electronics are housed in an ergonomic housing
of two tandem compartments angled at a 45° angle for ease of
wiring and configuration.
2.2
Theory of Operation
Magnetostrictive level sensors are based on “time-of-flight”
technology.
Permanent magnets contained within a float device tracks the
process liquid as it changes level. The Jupiter probe is fixed within close proximity to this magnetic field. A short current pulse is
then applied to a specially designed wire alloy contained within
the probe. The interaction of the current pulse and magnetic
field causes distortion in a small section of the wire alloy. This
in turn creates a vibratory disturbance which begins to travel
through the wire at a very constant rate of speed. The disturbance is later detected via a sensing device at the transmitter end
of the probe and sent to the electronics unit where it is filtered
and amplified.
Extremely accurate level measurement can thus be obtained
precisely measuring the elapsed time between the current pulse
(start), and the returned pulse (stop). The Jupiter electronics
module processes these signals, and then performs various mathematical operations in order to provide the user with an analog
and/or digital representation of the liquid level.
2.3Troubleshooting
The JUPITER Model JM4 transmitter is designed and engineered for trouble-free operation over a wide range of operating
conditions. The transmitter continuously runs a series of internal self-tests and displays helpful messages on the large graphic
liquid crystal display (LCD) when attention is required.
The combination of these internal tests and diagnostics messages
offer a valuable proactive method of troubleshooting. The device
not only tells the user what wrong, but also, and more importantly, offers suggestions on how to solve the problem.
All of this information can be obtained directly from the transmitter on the LCD, or remotely by using a HART communicator or PACTware and the JUPITER Model JM4 DTM.
38Jupiter® Model JM4 Magnetostrictive Transmitters
PACTwareTM PC Program
The JUPITER Model JM4 offers the ability to perform more
advanced diagnostics such as Trending and Echo Curve analysis
using a PACTware DTM. This is a powerful troubleshooting
tool that can aid in the resolution of any diagnostic indicators
that may appear.
2.3.1
Diagnostics (Namur NE 107) The JUPITER Model JM4 transmitter includes an exhaustive
list of Diagnostic Indicators which follow the NAMUR NE 107
guidelines.
Fig. 2-1. Namur NE 107 Status Signals Symbols
NAMUR is an international user association of automation
technology in process industries, whose goal is to promote the
interest of the process industry by pooling experiences among its
member companies. In doing so, this group promotes international standards for devices, systems, and technologies.
The objective of NAMUR NE 107 was essentially to make
maintenance more efficient by standardizing diagnostics information from field devices. This was initially integrated via
Foundation fieldbus, but the concept applies regardless of the
communication protocol.
According to the NAMUR NE107 recommendation, “Self
Monitoring and Diagnosis of Field Devices,” fieldbus diagnostic
results should be reliable and viewed in the context of a given
application. The document recommends categorizing internal
diagnostics into four standard status signals:
• Failure
• Function Check
• Out of Specification
• Maintenance required
These categories are shown by both symbols and colors, depending on the display capability.
In essence, this approach ensures that the right diagnostic
information is available to the right person-at the right time. In
addition, it allows diagnostics to be applied, as most appropriate,
for a particular plant application (such as process control engineering or asset management maintenance). Customer specific
mapping of diagnostics to these categories allows for flexible
configuration depending on the user’s requirements.
From an external Model JM4 transmitter perspective, diagnostic information includes measurement of process conditions, in
addition to detection of internal device or system anomalies.
Jupiter® Model JM4 Magnetostrictive Transmitters
39
As mentioned above, the indicators can be assignable (via the
a DTM or host system) by the user to any (or none) of the
NAMUR recommended Status Signal categories: Failure, Function Check, Out of Specification, and Maintenance Required.
Analog Output Error
Failure
The Foundation fieldbus transmitter version of the Model JM4
was implemented according to the Field Diagnostics Profile,
which is consistent with the objectives of NE 107.
Function
Check
High
Temperature
Dry
Probe
Out of
Specification
In the Foundation fieldbus version, diagnostic indicators can
be mapped to multiple categories, an example is shown in the
diagram at left.
Maintenance
Required
In the Foundation fieldbus version, diagnostic indicators can
be mapped to multiple categories, an example is shown in the
diagram at left.
Echo Lost
Calibration
Required
Diagnostic Indicators
Fig. 2-2
Namur NE 107 Status Signals - Venn Diagram
In this example, “Calibration Required” is mapped to both the
Out of Specification and Maintenance Required status signals,
and the diagnostic indicator named “High Temperature” is
mapped to none of the signals.
Indicators that are mapped to the Failure category will normally
result in a current loop alarm output. The alarm state for HART
transmitters is configurable as high (22 mA), Low (3.6 mA), or
Hold (last value).
Users will not have the ability to unassign certain indicators
from the Failure signal category as the Model JM4 user interfaces will prohibit or reject such re-assignment entries). This is to
ensure that current loop alarms are asserted in situations where
the device is not able to provide measurements due to critical
failures. (For example, if the alarm selection has not been set to
Hold, or a fixed current mode is in effect.)
A default mapping of all diagnostic indicators will be applied
initially, and can be re-applied through use of a reset function.
Refer to the table below for a complete listing of the Model JM4
diagnostic indicators, along with their explanations, default categories, and recommended remedies.
NOTES: 1. The remedies shown in this table can also be seen on the
transmitter LCD by viewing the present status screen when
the device is in a diagnostic condition.
2. Those indicators showing failure as the default result in an alarm condition.
40Jupiter® Model JM4 Magnetostrictive Transmitters
2.3.2
Troubleshooting Table Problem
Solution
Blank display
Ensure local Keypad / LCD is properly installed. Remove power and reapply power to the unit.
Check to see if LED on module is illuminated.
Check voltage at terminal board.
If jumper is in place under display, remove jumper.
Transmitter does not track level (External Mount)
Check echo curve for noise preventing tracking of level.
Remove transmitter and probe from piping column and
test with re-alignment magnet. Run magnet from bottom
(Direct Insertion) to top of probe.
Check zero and span calibration. If no change in output,
consult the factory.
Float inside the level gauge is moving slowly or not at all. Ensure that the magnetic level indicator is plumb.
The process fluid being measured may be too viscous
and heat tracing may be required to make the material
more fluid.
The specific gravity of the process fluid and float weight
may need to be reverified.
The liquid being measured may contain magnetic
particles collecting on the magnetic section of the float
causing drag. If this happens magnetic trap assemblies
can be purchased from the factory.
Visual inspection of the float may be required to see if
the float has collapsed.
LEVEL, % OUTPUT, and LOOP values are all
inaccurate.
Wipe probe with external magnet.
Confirm configuration settings.
Consult factory.
LEVEL, % OUTPUT, and LOOP values fluctuate.
Check echo curve for noise levels that could be affecting
level reading.
Turbulence, increase damping factor until readings
stabilize.
Level reading on display is correct, but loop value is
stuck at 4 mA.
Jupiter® Model JM4 Magnetostrictive Transmitters
Set poll address to zero.
41
2.3.3
Status Messages Display Message
Brief Description
Solution
No Probe
No probe connected to
transmitter
Check probe connection to transmitter, Consult Factory
New Probe
Probe memory contents
disagree with EEPROM image
On Display, go to ‘Reset New Probe’ and enter password.
Analog Board Error
No response from coprocessor, or clock error
Consult Factory.
Probe Memory Error
Memory device in probe is
unresponsive
Consult Factory.
No Float Detected
Echo curve does not rise above Run echo curve. If a visible peak exists, increase gain/
threshold
sensitivity. If there is no peak, visually inspect probe to
confirm presence of float. If float still not detected, consult
factory.
Config Conflict
Measurement Type and
Primary Variable selection
parameters are inconsistent
Confirm measurement type matches PV. Good Examples:
Level exceeds highest level in
strapping table or top of vessel
by more than 5%
Confirm span set points are at desired values.
Run echo curve. Check for noise at top of probe. If top
mount or direct insertion unit, increase deadband/blocking
distance
High Volume Alarm
1. MT = Level Only, PV = Total Level
2. MT = Level & IFC, PV = IFC
Extra Float Detected Echo curve rises above
threshold additional instance
from expected number
Check Measurement type; Run echo curve to check for
extra peaks; Decrease Gain/Sensitivity Settings; Swipe
probe with pocket magnet to eliminate possibility of
residual magnetism; Consult Factory.
2nd Float Missing
Echo curve rises above
threshold only once
Check Measurement type; Run echo curve; Increase Gain/
Sensitivity Settings; Verify two floats are present. Consult
Factory.
High Elec Temp
Present electronics temperature Take measures to cool transmitter head. Consider
above maximum
installing sunshade.
Low Elec Temp
Present electronics temperature Take measure to warm transmitter head. Consider
below minimum
installing heat tracing.
Adjust Analog Out
Loop trim parameters are at
default values
Low Supply Voltage
Power supply voltage
Check supply voltage.
inadequate to prevent brownout
or reset
Weak Upr Echo
Strength of echo from float at
gas-liquid interface less than
allowable minimum
Run echo curve. Increase Gain/Sensitivity Settings.
Consult Factory.
Weak Ifc Echo
Strength of echo from float at
liquid-liquid interface less than
allowable minimum
Run echo curve. Increase Gain/Sensitivity Settings;
Consult
Factory.
High Noise/Lvl
Threshold
Strength of baseline noise too
near upper level threshold
Check echo curve for noise levels.
Echo Rejection may be required, Consult
Factory, Swipe probe with pocket magnet to eliminate
possibility of residual magnetism
High Noise/Ifc
Threshold
Strength of baseline noise too
near interface level threshold
Check echo curve for noise levels.
Echo Rejection may be required, Consult
Factory, Swipe probe with pocket magnet to eliminate
possibility of residual magnetism
Perform Trim Loop Current Check via HART
Communication
42Jupiter® Model JM4 Magnetostrictive Transmitters
2.3.4
Diagnostic Help Selecting DIAGNOSTICS from the MAIN MENU presents a
list of five ITEMS from the top level of the DIAGNOSTICS
tree.
DIAGNOSTICS
Present Status
EVENT HISTORY
ADVANCED DIAGNOSTICS
ECHO CURVES
ECHO HISTORY
OK
Fig. 2-3
Diagnostics Menu
When Present Status is highlighted, the highest MAGNETROL
priority active diagnostic indicator (numerically lowest in Table
3.3.3) is displayed on the bottom LCD line, which is “OK”
as shown at left. Pressing the ENTER key moves the active
diagnostic indicator to the top line outdented and presents in
the lower area of the LCD a brief explanation of and possible
remedies for the indicated condition. A blank line separates the
explanation from the remedies. Additional active diagnostic
indicators, if any, appear with their explanations in descending
priority order. Each additional active indicator name-explanation
pair is separated by a blank line from the one above.
If the explanation and remedy text (and additional name explanation pairs) exceeds the available space, a appears in the rightmost column of the last line indicating more text below. In this
situation, the DN key scrolls text up one line at a time. Similarly,
while text exists above the upper line of the text field, a appears
in the rightmost column of the top (text) line. In this situation,
the UP key scrolls the text down one line at a time. Otherwise
the DN and UP keys are inoperative. In all cases the ENT or
DEL key reverts to the previous screen.
When the transmitter is operating normally and the highlight
cursor is positioned on Present Status, the bottom LCD line
displays “OK” because no diagnostic indicators are active.
EVENT HISTORY – This menu displays the parameters related
to diagnostic event logging.
ADVANCED DIAGNOSTICS – This menu displays parameters related to some of the advanced diagnostics available within
the Model JM4.
DEVICE FAILURE
No Probe
INTERNAL VALUES – Displays read-only internal parameters.
ELEC TEMPERATURES – Displays temperature information as measured in the potted module in degrees F or C.
TRANSMITTER TESTS – Allows the user to manually set the output current to a constant value. This is a method
for the user to verify operation of the other equipment in
the loop.
Fig. 2-4
Status Message - No Probe
Jupiter® Model JM4 Magnetostrictive Transmitters
ECHO CURVES – This menu allows the user to display the live
Echo Curve and Echo Rejection on the LCD.
43
2.4
Configuration Information
2.4.1
Volumetric Capability Selecting Measurement Type = Volume and Level allows the
Model JM4 transmitter to measure volume as the Primary Measured Value.
2.4.1.1 Configuration Using Built-In Vessel Types The following table provides an explanation of each of the System Configuration parameters required for volume applications
that use one of the nine Vessel Types.
Configuration Parameter
Volume Units
Vessel Type
Vessel Dims
Radius
Ellipse Depth
Conical Height
Explanation
A selection of Gallons (factory default Volume Unit), Milliliters, Liters, Cubic Feet,
or Cubic Inches, is provided.
Select either Vertical/Flat (factory default Vessel Type), Vertical/Elliptical,
Vertical/Spherical, Vertical/Conical, Custom Table, Rectangular, Horizontal/Flat,
Horizontal/Elliptical, Horizontal/Spherical, or Spherical.
Note: Vessel Dims is the next screen only if a specific Vessel Type was selected.
If Custom Table was selected. Refer to page 61 to select the Cust Table Type and
Cust Table Vals.
See the vessel drawings on the following page for relevant measuring areas.
Used for all Vessel Types with the exception of Rectangular.
Used for Horizontal and Vertical/Elliptical vessels.
Used for Vertical/Conical vessels.
Width
Used for Rectangular vessels.
Length
Used for Rectangular and Horizontal vessels.
44Jupiter® Model JM4 Magnetostrictive Transmitters
Vessel Types
Horizontal/Spherical
Spherical
Horizontal/Elliptical
Vertical/Elliptical
Vertical/Spherical
Rectangular
Vertical/Flat
Vertical/Conical
Horizontal/Flat
Jupiter® Model JM4 Magnetostrictive Transmitters
45
2.4.1.2 Configuration Using Custom Table If none of the nine Vessel Types shown can be used, a Custom
Table can be created. A maximum of 30 points can be used to
establish the level to volume relationship. The following table
provides an explanation of each of the System Configuration
parameters for volume applications where a Custom Table is
needed.
Configuration Parameter
Volume Units
Vessel Type
Explanation (Custom Volumetric Table)
A selection of Gallons (factory default Volume Unit), Milliliters, Liters, Cubic
Feet, or Cubic Inches, is provided.
Select Custom Table if none of the nine Vessel Types can be used.
Cust Table Type
The Custom Table points can be a Linear (straight line between adjacent points)
or Spline (can be a curved line between points) relationship. See below drawing
for more information.
Cust Table Vals
A maximum of 30 points can be used in building the Custom Table. Each pair of
values will have a level (height) in the units chosen in the Level Units screen, and
the associated volume for that level point. The values must be monotonic, i.e.
each pair of values must be greater than the previous level/volume pair. The last
pair of values should have the highest level value and volume value associated
with the level in the vessel.
P9
P8
P2
P7
P6
P5
Transition
Point
P4
P1 P2
P1
Linear
P3
Use where walls are not perpendicular to base.
Concentrate at least two points at the beginning (P1) and
end (P9); and three point s at either side of transition points
SPLINE
46Jupiter® Model JM4 Magnetostrictive Transmitters
2.4.2
Reset Function A parameter labeled “Reset Parameter” is located at the end of
the DEVICE SETUP/ADVANCED CONFIG menu. In the
event a user gets confused during configuration or advanced
troubleshooting, this parameter gives the user the ability to reset
the Model JM4 transmitter configuration.
Unique to the Model JM4 transmitter is the ability for
­Magnetrol / Orion Instruments to fully “pre-configure” devices
to customer requests. For that reason, the Reset function will
return the device back to the state at which it left the factory.
It is recommended that Magnetrol / Orion Instruments Technical Support be contacted as the Advanced User password will be
required for this reset.
2.4.3
Additional Diagnostic/Troubleshooting Capabilities
2.4.3.1 Event History
As a means for improved troubleshooting capability, a record of
significant diagnostic events is stored with time and date stamps.
A real time on board clock (which must be set by the operator),
will maintain the current time.
2.4.3.2 Context-sensitive Help
Descriptive information relevant to the highlighted parameter in
the menu will be accessible via the local display and remote host
interfaces. This will most often be a parameter-related screen, but
could also be information about menus, actions (for example,
Loop [Analog Output] Test, resets of various types), diagnostic
indicators, etc.
For example: Dielectric Range — Selects the range bounding
the dielectric constant of the medium in vessel. For interface
measurement mode, it selects the range bounding the dielectric
constant of the lower liquid medium. Some ranges may not be
selectable depending on the probe model.
2.4.3.3 Trend Data
Another new feature to the Model JM4 is the ability to log
several measured values (selectable from any of the primary, secondary, or supplemental measured values) at a configurable rate
(for example, once every five minutes) for a period ranging from
several hours to a number of days (depending on the configured
sample rate and number of values to be recorded). The data will
be stored in nonvolatile memory in the transmitter with date
and time information for subsequent retrieval and visualization
using the associated Model JM4 DTM.
Jupiter® Model JM4 Magnetostrictive Transmitters
47
2.5
Agency Approvals
These units are in compliance with the EMC directive 2014/30/EU, the PED directive 2014/68/EU and the
ATEX directive 2014/34/EU.
Explosion Proof
US/Canada:
Class I, Div 1, Group B, C and D, T4
Ta = -40ºC to +70ºC
Type 4X, IP67
Non- Incendive
US/Canada:
U.S. - Class I, II, III, Division 2, Group A, B, C, D, E, F, G, T4,
Ta = -40ºC to 70ºC
CANADA – Class I, Division 2, Group A,B,C,D T4, Ta = -40ºC
to 70ºC
Class I, Zone 2 AEx nA IIC T4 Gc
Ta = -15ºC to 70ºC
Class I, Zone 2 Ex nA IIC T4 Gc
Ta = -15ºC to +70ºC
Type 4X, IP67
ATEX FM14ATEX0060X:
II 3 G Ex nA IIC T4 Gc
Ta = -15ºC to +70ºC
IP67
IEC – IECEx FMG 14.00028X:
Ex nA IIC T4 Gc
Ta = -15ºC to + 70ºC
IP67
Intrinsically Safe
US/Canada:
Class I, II, III, Div 1, Group A, B, C, D, E, F, G, T4, Class I,
Zone 0 AEx ia IIC T4 Ga
Class I, Zone 0 Ex ia IIC T4 Ga
Ta =-40ºC to + 70ºC
Type 4X, IP67
ATEX – FM14ATEX0059X:
II 1 G Ex ia IIC T4 Ga
Ta = -40ºC to +70ºC
IP67
IEC – IECEx FMG 14.0028X:
Ex ia IIC T4 Ga
Ta = -40ºC to +70ºC
IP67
Dust Ignition Proof
US/Canada:
Class II, III, Division 1, Group E, F and G, T4
Ta = -40ºC to +70ºC
Type 4X, IP67
ATEX – FM14ATEX0059X:
II 2 D Ex tb IIIC Db T85ºC … T120ºC
Ta = -15ºC to +70ºC
IP67
IEC – IECEx FMG 14.0028X:
Ex tb IIIC Db T85ºC … T120ºC Db
Ta = -15ºC to +70ºC
IP67
The following approval standards are applicable:
FM3600:2011, FM3610:2010, FM3611:2004, FM3615:2006, FM3616:2011, FM3810:2005, ANSI/ISA60079-0:2013, ANSI/ISA
60079-1:2009, ANSI/ISA 60079-11:2013, ANSI/ISA 60079-15:2012, ANSI/ISA 60079-26:2011, NEMA 250:2003, ANSI/IEC
60529:2004, C22.2 No. 0.4:2009, C22.2 No. 0.5:2008 C22.2 No. 30:2007 C22.2 No. 94:2001, C22.2
No. 157:2012, C22.2 No. 213:2012 C22.2 No. 1010.1:2009 CAN/CSA 60079-0:2011 CAN/CSA 600791:2011 CAN/CSA 60079-11:2011 CAN/CSA 60079-15:2012 C22.2 No. 60529:2005 EN60079-0:2012, EN60079-11:2012
EN60079-15:2010 EN60079-31:2009 EN60529+A1:1991-2000 IEC60079-0:2011 IEC60079-11:2011 IEC60079-15:2010
IEC60079-31:2008
48Jupiter® Model JM4 Magnetostrictive Transmitters
SPECIAL CONDITIONS OF USE (ATEX / IECEx):
1. The enclosure contains aluminum and is considered to present a potential risk of ignition by impact or friction. Care must be taken during installation and use to prevent impact or friction.
2. To maintain the T4 temperature code care shall be taken to ensure the enclosure temperature does not exceed
+70 °C (+158 °F).
3. The risk of electrostatic discharge shall be minimized at installation, following the direction given in the instruction.
4. For Installation with ambient temperature of +70 °C (+158 °F), refer to the manufacturer’s instructions for
guidance on proper selection of conductors.
5. Provisions shall be made to provide transient overvoltage protection to a level not to exceed 119 V DC.
6. WARNING – Explosion Hazard do not disconnect equipment when flammable or combustible atmosphere is
present
7. When equipment is used in explosive dust atmospheres, the end user shall take precautions so that the thermal effects of the process temperature shall limit the equipment enclosure and probe surface temperatures to
not exceed the required installation location temperature and shall be between T85 °C (185 °F) and T120 °C
(248 °F).
NOTES (FMc, FMus):
1. For Explosionproof installations the I.S. ground terminal shall be connected to appropriate intrinsically safe
ground in accordance with the Canadian Electrical code (CEC) or the national electrical code (NEC). For
intrinsically safe installations the I.S. ground terminal does not require grounding.
2. Manufacturer’s installation instructions supplied with the protective barrier and the CEC or the NEC must be
followed when installing this equipment. Barrier must be certified for Canadian & U.S. installation.
3. Control equipment connected to protective barriers must not use or generate more than 250 V DC or VRMS.
4. Agency approved dust tight seals must be used when transmitter is installed in Class II & III environments.
5. For supply connections, use wire suitable for the operating temperature.
6. Agency approved barriers with linear output characteristics must be used.
Jupiter® Model JM4 Magnetostrictive Transmitters
49
2.5.1
Agency Specifications – FM/CSA Intrinsically Safe Installation HAZARDOUS LOCATION
JUPITER JM4 LEVEL TRANSMITTER
INTRINSICALLY SAFE FOR:
CLS I, DIV. I GROUPS A, B, C & D
CLS II, DIV. I GROUPS E, F & G (G ONLY FOR CSA)
CLS III
ENTITY
Vmax = 28.6 V
Imax = 140 mA
Pmax = 1 W
Ci = 4.4nF
Li = 2.7 µH
NON-HAZARDOUS LOCATION
LIMITING VALUES
Voc <= 28.6V
Ca >= 4.4 nF
Isc <= 140 mA
La >= 2.7µH
THE VOLTAGE (V max) AND CURRENT (I max), WHICH THE TRANSMITTER CAN RECEIVE
MUST BE EQUAL TO OR GREATER THAN THE MAXIMUM OPEN
CIRCUIT VOLTAGE (Voc OR V+) AND THE MAXIMUM SHORT CIRCUIT CURRENT (Isc OR IE),
WHICH CAN BE DELIVERED BY THE SOURCE DEVICE. IN ADDITION, THE MAXIMUM
CAPACITANCE (Ci) AND INDUCTANCE (Li) OF THE LOAD AND THE CAPACITANCE AND
INDUCTANCE OF THE INTERCONNECTING WIRING, MUST BE EQUAL TO LESS THAN THE
CAPACITANCE (Ca) OR THE INDUCTANCE (La), WHICH CAN BE DRIVEN BY THE SOURCE
DEVICE.
75$160,77(5
,167580(17
TB1
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,1675,16,&$//<
6$)(%$55,(5
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JUPITER JM4-51XX-XXX
SPECIAL CONDITIONS OF USE:
1. THE ENCLOSURE CONTAINS ALUMINUM AND IS CONSIDERED TO PRESENT A POTENTIAL RISK OF IGNITION BY IMPACT OR FRICTION. CARE
MUST BE TAKEN DURING INSTALLATION AND USE TO PREVENT IMPACT OR FRICTION.
2. TO MAINTAIN THE T4 TEMPERATURE CODE CARE SHALL BE TAKEN TO ENSURE THE ENCLOSURE TEMPERATURE DOES NOT EXCEED 70ºC.
3. THE RISK OF ELECTROSTATIC DISCHARGE SHALL BE MINIMIZED AT INSTALLATION, FOLLOWING THE DIRECTION GIVEN IN THE
INSTRUCTION.
4. CONTACT THE ORIGINAL MANUFACTURER FOR INFORMATION IN THE DIMENSIONS OF FLAMEPROOF JOINTS.
5. FOR INSTALLATION WITH AMBIENT TEMPERATURE OF 70ºC, REFER TO THE MANUFACTURER’S INSTRUCTIONS FOR GUIDANCE ON PROPER
SELECTION OF CONDUCTORS.
6. PROVISIONS SHALL BE MADE TO PROVIDE TRANSIENT OVERVOLTAGE PROTECTION TO A LEVEL NOT TO EXCEED 119VDC.
7. WARNING – EXPLOSION HAZARD DO NOT DISCONNECT EQUIPMENT WHEN FLAMMABLE OR COMBUSTIBLE ATMOSPHERE IS PRESENT
NOTES:
1. FOR EXPLOSIONPROOF INSTALLATIONS THE I.S. GROUND TERMINAL SHALL BE CONNECT ED TO APPROPRIATE INTRINSICALLY SAFE
GROUND IN ACCORDANCE WITH THE CANADIAN ELECTRICAL CODE (CEC) OR THE NATIONAL ELECTRICAL CODE (NEC). FOR INTRINSICALLY
SAFE INSTALLATIONS THE I.S. GROUND TERMINAL DOES NOT REQUIRE GROUNDING.
2. MANUFACTURER’S INSTALLATION INSTRUCTIONS SUPPLIED WITH THE PROTECTIVE BARRIER AND THE CEC OR THE NEC MUST BE
FOLLOWED WHEN INSTALLING THIS EQUIPMENT. BARRIER MUST BE CERTIFIED FOR CANADIAN & U.S. INSTALLATION.
3. CONTROL EQUIPMENT CONNECTED TO PROTECTIVE BARRIERS MUST NOT USE OR GENERATE MORE THAN 250 VDC OR VRMS.
4. AGENCY APPROVED DUST TIGHT SEALS MUST BE USED WHEN TRANSMITTER IS INSTALLED IN CLASS II & III ENVIRONMENTS.
5. FOR SUPPLY CONNECTIONS, USE WIRE SUITABLE FOR THE OPERATING TEMPERATURE.
6. AGENCY APPROVED BARRIERS WITH LINEAR OUTPUT CHARACTERISTICS MUST BE USED.
R
AGENCY
LISTED DRAWING
$//5(9,6,216
727+,6'5$:,1*
5(48,5(4$$33529$/
705 ENTERPRISE ST, AURORA IL 60504
AREA CODE 630/969-4000
099-5074
6+((72)
50Jupiter® Model JM4 Magnetostrictive Transmitters
2.5.2
Agency Specifications – FM/CSA Intrinsically Safe Foundation fieldbusTM Installation
HAZARDOUS (CLASSIFIED) LOCATION
UNCLASSIFIED LOCATION
Class I, Division 1, Groups A, B, C, D
Class II, Division 1, Groups E, F, G
Class III, Division 1
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Jupiter Level Transmitter
Jupiter JM4-52XX-1XX FISCO FIELD DEVICE
‰Š
Š
‹‰Œ
‹Ž‘‚…’Š
The Jupiter Level Transmitter;
Jupiter JM4-52XX-1XX is suitable for use in a FISCO system
In accordance with ANSI/ISA 60079-27:2006.
FISCO Concept:
The FISCO concept allows interconnection of intrinsically safe
apparatus to associated apparatus not specifically examined in
such combination. The criteria for the interconnection is that the
voltage (Ui or Vmax), the current (Ii or Imax) and the power (Pi)
which intrinsically safe apparatus can receive and remain
intrinsically safe, considering faults, must be equal or greater than
the voltage (Uo or Voc or Vt), the current (Io or Isc or It) and the
power (Po or Pt) levels which can be delivered by the associated
apparatus, considering faults and applicable factors. In addition,
the maximum unprotected capacitance (Ci) and (Li) of each
apparatus (other than the termination) connected to the fieldbus
must be less than or equal to 5nF and 10µ H respectively.
In each segment only one active device, normally the associated
apparatus, is allowed to provide the necessary energy for the
fieldbus system. The voltage (Uo or Voc or Vt), of the associated
apparatus has to be limited to the range of 14V to 24V d.c. All
other equipment connected to the bus cable has to be passive,
meaning that they are not allowed to provide energy to the
system, except to a leakage current of 50µ A for each connected
device. Separately powered equipment needs a galvanic isolation
to assure that the intrinsically safe fieldbus circuit remains
passive.
Jupiter Level Transmitter
Jupiter JM4-52XX-1XX FISCO FIELD DEVICE
‰Š
Š
‹‰Œ
‹Ž‘‚…’Š
The cable used to interconnect the devices needs to have the
parameters in the following range:
Loop resistance R’:
15 … 15 0Ω/km
Inductance per unit length L’:
0.4 … 1mH/km
Capacitance per unit length C’: 80 … 200nF/km
C’ = C’ line/line + 0.5 C’ line/screen, if both lines are floating or
C’ = C’ line/line + C’ line/screen, if screen is connected to one
line.
Length of splice < 1m (T-box must only contain terminal
connections with no energy storage capability)
Length of spur cable: < 30m
Length of trunk cable: < 1km
At each end of the trunk cable an approved infallible termination
with the following parameters is suitable:
R = 90 … 100Ω and C = 0 … 2.2µF
The number of passive devices connected to the bus segment is
not limited for I.S. reasons. If the above rules are followed, up to
a total length of 1000m (sum of the length of the trunk cable and
all spur cables), the inductance and capacitance of the cable will
not impair the intrinsic safety of the installation.
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APPROVED
TERMINATOR

Ω

Note:
FOR PROPER INSTALLATION REFERENCE ALL
APPLICABLE NOTES FROM PAGE 2 - 99-5074-001
AGENCY
LISTED DRAWING
R
705 ENTERPRISE ST, AURORA IL 60504
AREA CODE 630/969-4000
099-5074
Jupiter® Model JM4 Magnetostrictive Transmitters
51
2.6
Specifications
2.6.1Functional/Physical System Design
Measurement Principle
Magnetostriction-based mechanical response signal
Input
Measured Variable
Level, response signal time of flight
Span
15 cm to 999 cm (6" to 400")
Output
Type
Resolution
4 to 20 mA with HART: 3.8 mA to 20.5 mA usable (per NAMUR NE43)
Foundation fieldbusTM: H1 (ITK Ver. 6.1.1)
Analog: 0.003 mA
Digital Display: 1 mm
Loop Resistance
591 ohms @ 24 V DC and 22 mA
Diagnostic Alarm
Selectable: 3.6 mA, 22 mA (meets requirements of NAMUR NE 43), or HOLD last output
Damping
Adjustable 0-10 seconds
User Interface
Keypad
4-button menu-driven data entry
Display
Graphic liquid crystal display with viewable echo curve
Digital Communication
HART Version 7­—with Field Communicator, Foundation fieldbusTM,
DTM (PACTwareTM), AMS, FDT, EDDL
Menu Languages
Transmitter LCD: English, French, German, Spanish, Russian, Portuguese
HART DD: English, French, German, Spanish, Russian, Chinese, Portuguese
Foundation fieldbusTM Host System: English
Power (at transmitter terminals)
HART: General Purpose (Weather proof)/Intrinsically Safe/Explosion-proof: 16 to 36 V DC
11 V DC minimum under certain conditions
FOUNDATION fieldbus™: FISCO 9 to 17.5 V DC
FISCO, FNICO, Explosion Proof, General Purpose (Weather Proof): 9 to 32 V DC
Housing
Material
IP67/cast aluminum A413 (<0.6% copper); optional 316 stainless steel
Net/Gross Weight
Aluminum: 2,0 kg (4.5 lbs.)
Stainless Steel: 4,50 kg (10.0 lbs.)
Overall Dimensions
Transmitter Head: H 212 mm (8.34") x W 102 mm (4.03") x D 192 mm (7.56")
Cable Entry
1/2" NPT-F or M20 x 1,5
SIL 2 Hardware (Safety Integrity Level)
Safe Failure Fraction = 93.1 % for Single Float version, 91.9 % for Dual Float version (HART only)
Functional Safety to SIL 2 as 1oo1 in accordance with IEC 61508
(Full FMEDA report available upon request)
Performance
Linearity
0,8 mm (0.030") or 0.01 % of probe length, whichever is greater
Accuracy
±0.01 % full scale or ± 1,3 mm (0.05"), whichever is greater
Resolution
0,4 mm (0.014")
Repeatability
±0.005 % of full span or 0,4 mm (0.014"), whichever is greater
Response Time
1 second
Initialization Time
Less than 10 seconds
Ambient Temperature Effect
Approx. ±0.02 % of probe length/°C
Execution Time
15 msec (30 msec PID, Signal Characterizer Block)
52Jupiter® Model JM4 Magnetostrictive Transmitters
2.6.1Functional/Physical Foundation fieldbusTM
ITK Version
6.1.1
H1 Device Class
Link Master (LAS)—selectable ON/OFF
H1 Profile Class
31PS, 32L
Function Blocks
(6) Al, (2) Transducer, (1) Resource, (1) Arithmetic, (1) Input Selector, (1) Signal Characterizer, (2)
PID, (1) Integrator
Quiescent Current
15 mA
Execution Time
15 msec (30 msec PID, Signal Characterizer Block)
Environment
Ambient Temperature Range
Transmitter: -40 °C to +80 °C (-40 °F to +176 °F)
Display: -20 °C to +80 °C (-5 °F to +176 °F)
Storage Temperature
-45 °C to +85 °C (-50 °F to +185 °F)
Process Pressure (Direct Insertion)
Vacuum to 3000 psi (207 bar)
Humidity
0 to 99 %, non-condensing
Electromagnetic Compatibility
Meets CE requirement (EN 61326) and NAMUR NE 21
Surge Protection
Meets CE EN 61326 (1000 V)
Shock/Vibration
ANSI/ISA-S71.03 Class SA1 (Shock);
ANSI/ISA-S71.03Class VC2 (Vibration)
PROCESS CONDITIONS
Process Temperature
External Mount: -196 °C (-320 °F) to +450 °C (+850 °F)
Direct Insertion: -196 °C (-320 °F) to +425 °C (+800 °F)
Process Pressure
Direct Insertion: Vacuum to 207 bar (3000 psi)
Jupiter® Model JM4 Magnetostrictive Transmitters
53
2.6.2
Power Supply Requirements 2.6.2.1 Safe Operating Area
Safe Operating Area
1136 Ω
RLoop
591 Ω
Typical HART
4-20 mA
Operating Area
360 Ω
Digital Solar Mode
00
16,25 V
18,9 V
24 V
36 V
Vsupply (Loop Supply Voltage)
2.6.2.2 Terminal Voltage
Operational Mode
Current Consumption
Vmin
Vmax
General Purpose
4mA
20mA
16.25V
11V
36V
36V
Intrinsically Safe
4mA
20mA
16.25V
11V
28.6V
28.6V
Explosion Proof
4mA
20mA
16.25V
11V
36V
36V
HART
Fixed Current-Solar Power Operation (PV transmitter via HART)
General Purpose
10mA 1
11V
36V
Intrinsically Safe
10mA 1
11V
28.6V
Standard
4mA 1
16.25V
36V
Intrinsically Safe1
4mA 1
16.25V
28.6V
9V to 17.5V
9V to 17.5V
9V to 17.5V
HART Multi-Drop Mode (Fixed Current)
FOUNDATION fieldbus
Supply/Terminal Voltage
1
Start-up current 12mA minimum.
54Jupiter® Model JM4 Magnetostrictive Transmitters
2.7
Dimensions in mm (inches)
Transmitter head/electronics
86
(3.39)
101
(3.97)
106
(4.18)
96
(3.78)
255
(10.05)
45°
130
(5.10)
212
(8.35)
45° view
Units with external mount probe
D
A
E
B
C
F
3
3
3
3
2
2
2
2
9
9
9
9
6
6
6
6
3
3
1
1
9
9
6
3in.
0
0
ft.
ft.
ft.
ft.
ft.
ft.
ft.
ft.
9
9
6
6
6
3in.
3in.
3in.
D
C
0
E
0
F
Dashed line represents cryogenic insulation.
Probe model
2CE
2CK, 2CR
2CF, 2CH, 2CL, 2CM
2CS, 2CT
Dimensions
A = 417 (16.4)
B = 518 (20.4)
C = 323 (12.7) D = 203 (8.0)
E = 422 (16.6) F = 419 (16.5)
Jupiter® Model JM4 Magnetostrictive Transmitters
55
Units with direct insertion probe
D
A
Probe model
2C1
2C2, 2C8
B
C
Dimensions
Threaded
Flanged
A = 432 (17.0) B = 483 (19.0)
C = 533 (21.0) D = 584 (23.0)
56Jupiter® Model JM4 Magnetostrictive Transmitters
2.8
Model Number
A complete measuring system consists of:
1. Jupiter JM4 transmitter head/electronics.
2. Jupiter JM4 probe (direct insertion or external mount).
3. Option: ATLAS magnetic level indicator for use with external mount model JM4. Consult bulletin BE 46-138.
4. Free of charge: Jupiter JM4 DTM (PACTware™) can be downloaded from www.magnetrol.com.
5. Option: MACTek Viator USB HART® interface: order code: 070-3004-002.
1. Code for Jupiter JM4 transmitter head/electronics
Model:
Digit:
J M 4
1
2
3
5
4
5
6
7
8
9
10
X = product with a specific customer requirement
1-3
JM4
4
BASIC MODEL NUMBER
Jupiter JM4 magnetostrictive level transmitter
POWER
5
24 V DC, two wire loop powered
5-6
OUTPUT / ELECTRONICS
11
4-20 mA with HART®
20
Foundation Fieldbus™ communication
7
- SIL enhanced electronics (full FMEDA report available)
ACCESSORIES/MOUNTING
0
No digital display and keypad
- Integral
1
No digital display and keypad
- Remote 91 cm (36") 
2
No digital display and keypad
- Remote 3,66 m (144") 
A
Digital display and keypad
- Integral
B
Digital display and keypad
- Remote 91 cm (36") 
C
Digital display and keypad
- Remote 3,66 m (144") 

Only available in combination with digit 8 = 0, 1, A, C.
8
CLASSIFICATION
0
Weatherproof (IP 67)
1
cFMus intrinsically safe (digit 5 = 1); cFMus FISCO field device (digit 5 = 2)
3
cFMus explosion proof (digit 5 = 1); cFMus explosion proof & FNICO field device (digit 5 = 2)
A
ATEX / IEC intrinsically safe
B
ATEX / IEC flameproof enclosure (pending)
C
ATEX / IEC non sparking
D
ATEX / IEC dust Ex
9
HOUSING
1
Cast aluminium
2
Cast 316 stainless steel
10
CABLE ENTRY / SUNSHADE OPTION
0
1/2" NPT-F (2 entries - 1 plugged)- No sunshade
1
M20 x 1,5 (2 entries - 1 plugged) - No sunshade
2
1/2" NPT-F (2 entries - 1 plugged)- Aluminium sunshade
3
M20 x 1,5 (2 entries - 1 plugged) - Aluminium sunshade
Jupiter® Model JM4 Magnetostrictive Transmitters
57
2. Code for Jupiter JM4 external mount probe
Model:
Digit:
2
C
1
2
3
0
4
5
6
7
8
9
10
11
12
13
14
15
X = product with a specific customer requirement
1-3
BASIC MODEL NUMBER
2CE
Standard
top mount
2CF
Standard
top mount offset
2CH
Standard
bottom mount offset
2CK
High temperature
top mount
2CL
High temperature
top mount offset
2CM
High temperature
bottom mount offset
2CR
Cryogenic
top mount
2CS
Cryogenic
top mount offset
2CT
Cryogenic
bottom mount offset
2CE
4-5
2CK/2CR
-40 °C (-40 °F) ≤ T ≤ 260 °C (500 °F)
260 °C (500 °F) < T ≤ 450 °C (850 °F)
-196 °C (-320 °F) ≤ T ≤ 65 °C (150 °F)
2CF/2CL
2CH/2CM
2CS
2CT
MOUNTING LOCATION
00
Left side mount on MLI or chamber (standard)
01
Right side mount on MLI or chamber
FLOAT
Probe mounting positions on
Atlas™, Vector™, and Gemini™
magnetic level indicators.
FLOAT
Probe mounting positions
on Aurora® MLI.
Probe proximity to the float
is critical.
Left side
mount
(standard)
Right side
mount
58Jupiter® Model JM4 Magnetostrictive Transmitters
2. Code for Jupiter JM4 external mount probe
Model:
Digit:
1
2
3
4
5
6
7
8
0
9
10
0
11
0
12
13
14
15
X = product with a specific customer requirement
6
MATERIALS OF CONSTRUCTION
Sensor enclosure: refer to shaded areas in sketches
A
316 stainless steel probe with powder-coated aluminium sensor enclosure 
1

316 stainless steel probe with 316 stainless steel sensor enclosure
Only available in combination with digit 3 = F, H, L, M.
7
PROBE OPTIONS
N
None
V
Vibration-resistant probe mounting
8
CHAMBER MOUNTING HARDWARE CODE
Without high-temp chamber insulation
With high-temp chamber insulation
1
MLI with a 2" ANSI chamber
E
MLI with a 2" ANSI chamber
2
MLI with a 2 1/2" ANSI chamber
F
MLI with a 2 1/2" ANSI chamber
3
MLI with a 3" ANSI chamber
G
MLI with a 3" ANSI chamber
4
MLI with a 4" ANSI chamber
H
MLI with a 4" ANSI chamber
5
MLI is a top mount design
J
MLI is a top mount design
0
None (if clamps already exist)
0
None (if clamps already exist)
9
NOT USED
0
None
10
LEVEL / INTERFACE MEASUREMENT
1
Measure only the total liquid level
2
Measure only the interface level
3
Measure both total and interface level
11-12
00
NOT USED
None
13-15
PROBE LENGTH - Specify per cm (0.39") increment
Probe length calculation:- Top mount without offset: probe length = active span + 20 cm (8")
- Top / bottom mount with offset: probe length = active span + 15 cm (6")
030
Min 30 cm (12")
999
Max 999 cm (393")
Jupiter® Model JM4 Magnetostrictive Transmitters
59
2. Code for Jupiter JM4 direct insertion probe
Model:
Digit:
2
C
1
2
3
4
5
6
N
7
8
9
10
11
12
13
14
15
X = product with a specific customer requirement
1-3
BASIC MODEL NUMBER
2C1
Standard probe
-40 °C (-40 °F) ≤ T ≤ 260 °C (500 °F)
2C2
High temperature probe
260 °C (500 °F) < T ≤ 425 °C (800 °F)
2C8
Cryogenic probe
-196 °C (-320 °F) ≤ T ≤ 65 °C (150 °F)
4-5
MOUNTING CONNECTION
Float to be mounted from the inside of the tank for small process connections.
Refer to the sizing chart for chambers and stilling wells.
Threaded (male)
11
3/4" NPT
22
1" BSP (G 1")
41
2" NPT
42
2" BSP (G 2")
ANSI flanges
43
2"
150 lbs
ANSI RF
56
3"
900 lbs
ANSI RF
44
2"
300 lbs
ANSI RF
57
3" 1500 lbs ANSI RF
45
2"
600 lbs
ANSI RF
63
4"
150 lbs
ANSI RF
47
2"
900/1500 lbs
ANSI RF
64
4"
300 lbs
ANSI RF
53
3"
150 lbs
ANSI RF
65
4"
600 lbs
ANSI RF
54
3"
300 lbs
ANSI RF
66
4"
900 lbs
ANSI RF
55
3"
600 lbs
ANSI RF
67
4" 1500 lbs ANSI RF
EE
DN 80
PN 100
EN 1092-1 Type B2
EN 1092-1 Type A
EN (DIN) flanges
DA
DN 50
PN 16
EN 1092-1 Type A
DB
DN 50
PN 25/40 EN 1092-1 Type A
FA
DN 100
PN 16
DD
DN 50
PN 63
EN 1092-1 Type B2
FB
DN 100
PN 25/40 EN 1092-1 Type A
DE
DN 50
PN 100
EN 1092-1 Type B2
FD
DN 100
PN 63
EN 1092-1 Type B2
EA
DN 80
PN 16
EN 1092-1 Type A
FE
DN 100
PN 100
EN 1092-1 Type B2
EB
DN 80
PN 25/40 EN 1092-1 Type A
FF
DN 100
PN 160
EN 1092-1 Type B2
ED
DN 80
PN 63
FG
DN 100
PN 250
EN 1092-1 Type B2
6
EN 1092-1 Type B2
MATERIAL OF CONSTRUCTION (wetted parts only)
A
316 stainless steel
B
Hastelloy® C
C
Monel®
L
316 stainless steel with Teflon®-S coating on probe tubing and float
P
316 stainless steel with PFA coating on probe tubing and float
7
N
8
N
C

NOT USED
None
INSTALLATION CONSIDERATIONS
Direct insertion unit mounted in vessel without stilling well
Direct insertion unit mounted in chamber, bridle or stilling well 
Refer to the sizing chart for chambers & stilling wells.
60Jupiter® Model JM4 Magnetostrictive Transmitters
2. Code for Jupiter JM4 direct insertion probe
Model:
Digit:
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
X = product with a specific customer requirement
Sizing chart for chambers & stilling wells
Reference the chart below to identify an appropriate chamber or stilling well size for your application. Adequate clearance is
recommended to ensure proper operation.
Float Diameter
mm (inches)
Probe lengths
> 366 cm (144")
Probe lengths ≤ 366 cm (144")
3"
sch. 5/10
3"
sch. 40
4"
sch. 5/10
4"
sch. 40
4"
sch. 80
4"
sch. 160
4"
sch. 10
4"
sch. 40
47 (1.85)
•
•
•
•
•
•
•
•
51 (2.0)
•
•
•
•
•
•
•
57 (2.25)
•
•
•
64 (2.5)
•
•
•
76 (3.0)
9
CONSTRUCTION GRADE
0
Industrial
K
ASME B31.1
L
ASME B31.3
M ASME B31.3 & NACE MR0175/MR0103
N
Industrial & NACE MR0175/MR0103
10
LEVEL / INTERFACE MEASUREMENT
1
Measure only the total liquid level
2
Measure only the interface level
3
Measure both total and interface level
11-12
MAGNETIC FLOAT(S)
See separate page for our standard direct insertion floats offering. If a listed float does not meet your application requirements,
consult factory for a custom design.
13-15
PROBE LENGTH - Specify per cm (0.39") increment
030
Min 30 cm (12")
999
Max 999 cm (393")
Threaded
Probe
length
NPT
Flanged
Probe
length
BSP
Jupiter® Model JM4 Magnetostrictive Transmitters
Probe
length
61
DIRECT INSERTION FLOATS
The floats listed below are suitable for most applications. Select the appropriate 2-digit float code and place it in the direct
insertion probe model number (digits 11 & 12). Consult factory for custom floats or to consult about your specific application.
Direct insertion total level float (uppermost liquid layer)
Float material
316/316L SST
Titanium
Hastelloy® C
Minimum liquid
specific gravity
Float code
Float diameter
≥ 0,83
AA
51 mm (2.0")
≥ 0,68
≥ 0,64
< 0,64
≥ 0,70
≥ 0,52
< 0,52
≥ 0,86
≥ 0,70
< 0,70
AB
AC
99
BA
BB
99
CA
CB
99
58 mm (2.3")
64 mm (2.5")
consult factory
51 mm (2.0")
57 mm (2.25")
consult factory
47 mm (1.85")
57 mm (2.25")
consult factory
316/316L SST
Titanium
Hastelloy® C
MA
Ø 51 mm (2.0")
MB
Ø 51 mm (2.0")
NA
Ø 51 mm (2.0")
NB
Ø 51 mm (2.0")
PA
Ø 47 mm (1.85")
PB
Ø 47 mm (1.85")
Direct insertion interface level float (lower or middle liquid layer) 
Minimum liquid
specific gravity
upper / lower
sinks through / floats on
≤ 0,89 / ≥ 1,00
sinks through / floats on
≤ 1,00 / ≥ 1,12

Consult factory for other S.G. values.
PRESSURE/TEMPERATURE RATINGS FOR STANDARD FLOATS
Temp
°C (°F)
PHYSICAL DIMENSIONS
Dim “A”
ø
Pressure rating (includes 1,5 x safety factor)
bar (psi)
AA, AB, AC,
MA, MB
BA, NA, NB
BB
CA, PA, PB
CB
20 ( 70)
30,3 (440)
51,7 (750)
27,6 (400)
23,4 (340)
22,1 (320)
40 (100)
95 (200)
120 (250)
150 (300)
175 (350)
200 (400)
230 (450)
260 (500)
290 (550)
315 (600)
345 (650)
370 (700)
400 (750)
425 (800)
30,3 (440)
30,3 (440)
30,3 (440)
30,3 (440)
30,2 (438)
29,4 (427)
28,3 (411)
27,3 (396)
26,5 (385)
25,8 (374)
25,3 (367)
24,9 (361)
24,5 (356)
24,3 (352)
48,9 (709)
38,5 (559)
34,1 (494)
30,1 (437)
26,6 (386)
23,5 (341)
20,9 (303)
18,8 (273)
17,2 (250)
16,0 (232)
15,0 (217)
14,1 (205)
13,2 (192)
12,2 (177)
26,1 (378)
20,5 (298)
18,1 (263)
16,1 (233)
14,2 (206)
12,5 (182)
11,2 (162)
10,1 (146)
9,2 (133)
8,5 (124)
8,0 (116)
7,5 (109)
7,0 (102)
6,5 (94)
23,4 (340)
23,4 (340)
23,4 (340)
23,4 (340)
23,4 (340)
23,4 (340)
23,2 (337)
23,1 (335)
22,5 (326)
21,8 (316)
21,2 (308)
20,6 (299)
20,4 (296)
20,2 (293)
22,1 (320)
22,1 (320)
22,1 (320)
22,1 (320)
22,1 (320)
22,1 (320)
21,9 (318)
21,7 (315)
21,1 (306)
20,5 (298)
19,9 (289)
19,4 (281)
19,2 (278)
19,0 (276)
Two floats for total level and interface measurement
When utilizing two floats to measure total and interface liquid levels,
reference the chart to determine the appropriate float code to insert into
the Jupiter® model number.
Code
Total
11
AA
12
13
21
22
23
31
AB
AC
AA
AB
AC
BA
Interface
MA
MB
NA
Code
Total
Interface
32
BB
NA
41
42
51
52
61
62
BA
BB
CA
CB
CA
CB
Dim “B”
height
Dim “C”
magnet location
(submergence depth)
Float
Code
Dim. A
mm (inch)
Dim. B
mm (inch)
Dim. C
mm (inch)
AA
51 (2.0)
69 (2.7)
47 (1.84)
AB
AC
BA
BB
CA
CB
MA
MB
NA
NB
PA
PB
58 (2.3)
64 (2.5)
51 (2.0)
57 (2.25)
47 (1.85)
57 (2.25)
51 (2.0)
51 (2.0)
51 (2.0)
51 (2.0)
47 (1.85)
47 (1.85)
76 (3.0)
76 (3.0)
71 (2.8)
76 (3.0)
76 (3.0)
109 (4.3)
69 (2.7)
69 (2.7)
71 (2.8)
71 (2.8)
76 (3.0)
76 (3.0)
51 (2.0)
54 (2.14)
50 (1.98)
53 (2.08)
52 (2.06)
76 (3.01)
34 (1.35)
34 (1.35)
36 (1.4)
36 (1.4)
38 (1.5)
38 (1.5)
NB
PA
PB
62Jupiter® Model JM4 Magnetostrictive Transmitters
2.9Parts
2.9.1
Replacement Parts EXPEDITE SHIP PLAN (ESP)
Several parts are available for quick shipment, within max. 1 week after factory receipt of purchase order, through the
Expedite Ship Plan (ESP).
Parts covered by ESP service are conveniently grey coded in the selection tables.
5
7
TB1
J1
-
+
CURRENT LOOP
6
3
R
2
1
4
R
Electronics:
Partn°:
J M 4
Digit in partn°:
Serial n°:
5
X 1 2 3
4 5 6 7
8 9 10
See nameplate, always provide complete partn° and
serial n° when ordering spares.
X = product with a specific customer requirement
(1) Electronic module
(2) Display module
Digit 5
Digit 6
Replacement part
Digit 7
Replacement part
1
2
1
0
Z31-2856-001
Z31-2856-002
0, 1, 2
A, B, C
not applicable
Z31-2850-001
Replacement part
(3) Wiring PC board
Digit 5
Digit 6
Replacement part
1
2
1
0
Z30-9165-001
Z30-9166-002
(4) “O”-ring
012-2201-237
(5) “O”-ring
012-2201-237
(6) Housing cover
Digit 7
(7) Housing cover
Digit8
Digit 9
Replacement part
Digit 9
Replacement part
0, 1, 2
all
1
2
1
2
004-9225-002
004-9225-003
A, B, C
0, 1, A
3, B, C, D
all
004-9225-002
004-9225-003
036-4413-005
036-4413-001
036-4413-002
1
2
Jupiter® Model JM4 Magnetostrictive Transmitters
63
Probe:
Partn°:
2
Digit in partn°:
N
X 1 2 3
4 5 6 7
8 9 10
11 12
13 14 15
X = product with a specific customer requirement
10
9
8
(8) Snap ring
(9) Centering disc
Digit 8
Digit 6
Replacement part
Digit 8
Replacement part
C, N
A
B
C
L, P
010-5140-001
010-5140-015
010-5140-016
consult factory
C
N
consult factory
not applicable
(10) Float
Digit 8
Replacement part
C, N
consult factory
64Jupiter® Model JM4 Magnetostrictive Transmitters
Notes
Notes
Notes
IMPORTANT
SERVICE POLICY
Owners of Magnetrol products may request the return of a control; or, any part of a control for complete rebuilding or replacement. They
will be rebuilt or replaced promptly. Magnetrol International will repair or replace the control, at no cost to the purchaser, (or owner) other
than transportation cost if:
a. Returned within the warranty period; and,
b. The factory inspection finds the cause of the malfunction to be defective material or workmanship.
If the trouble is the result of conditions beyond our control; or, is NOT covered by the warranty, there will be charges for labour and the
parts required to rebuild or replace the equipment.
In some cases, it may be expedient to ship replacement parts; or, in extreme cases a complete new control, to replace the original equipment before it is returned. If this is desired, notify the factory of both the model and serial numbers of the control to be replaced. In such
cases, credit for the materials returned, will be determined on the basis of the applicability of our warranty.
No claims for misapplication, labour, direct or consequential damage will be allowed.
RETURNED MATERIAL PROCEDURE
So that we may efficiently process any materials that are returned, it is essential that a “Return Material Authorisation” (RMA) form will
be obtained from the factory. It is mandatory that this form will be attached to each material returned. This form is available through
­Magnetrol’s local representative or by contacting the factory. Please supply the following information:
1. Purchaser Name
2. Description of Material
3. Serial Number and Ref Number
4. Desired Action
5. Reason for Return
6. Process details
Any unit that was used in a process must be properly cleaned in accordance with the proper health and safety standards applicable by
the owner, before it is returned to the factory.
A material Safety Data Sheet (MSDS) must be attached at the outside of the transport crate or box.
All shipments returned to the factory must be by prepaid transportation. Magnetrol will not accept collect shipments.
All replacements will be shipped Ex Works.
BULLETIN N°:
BE 46-650.0
EFFECTIVE:
JUNE 2016
SUPERSEDES:New
UNDER RESERVE OF MODIFICATIONS
w w w.m a g ne t r ol .c o m
BENELUX
FRANCE
Heikensstraat 6, 9240 Zele, België -Belgique
Tel. +32 (0)52.45.11.11 • Fax. +32 (0)52.45.09.93 • E-Mail: info@magnetrol.be
DEUTSCHLAND
Alte Ziegelei 2-4, D-51491 Overath
Tel. +49 (0)2204 / 9536-0 • Fax. +49 (0)2204 / 9536-53 • E-Mail: vertrieb@magnetrol.de
INDIA
B-506, Sagar Tech Plaza, Saki Naka Junction, Andheri (E), Mumbai - 400072
Tel. +91 22 2850 7903 • Fax. +91 22 2850 7904 • E-Mail: info@magnetrolindia.com
ITALIA
Via Arese 12, I-20159 Milano
Tel. +39 02 607.22.98 • Fax. +39 02 668.66.52 • E-Mail: mit.gen@magnetrol.it
RUSSIA
198095 Saint-Petersburg, Marshala Govorova street, house 35A, office 427
Tel. +7 812 320 70 87 • E-Mail: info@magnetrol.ru
U.A.E.
DAFZA Office 5EA 722 • PO Box 293671 • Dubai
Tel. +971-4-6091735 • Fax +971-4-6091736 • E-Mail: info@magnetrol.ae
UNITED
KINGDOM
Unit 1 Regent Business Centre, Jubilee Road Burgess Hill West Sussex RH 15 9TL
Tel. +44 (0)1444 871313 • Fax +44 (0)1444 871317 • E-Mail: sales@magnetrol.co.uk
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