Network Video Recorder User Manual

Network Video Recorder User Manual
Network Video Recorder
User Manual
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Information in this document is subject to change without notice.
© Copyright 2006-2016, Exacq Technologies, Inc. All rights reserved.
Exacq Technologies is a trademark of Exacq Technologies, Inc. Other trademarks and trade names may
be used in this document to refer to either the entities claiming the marks and names or their products.
Exacq Technologies, Inc., disclaims any proprietary interest in trademarks and trade names other than
its own.
Exacq Technologies makes no warranty of any kind with regard to this material, including, but not
limited to, the implied warranties of merchantability and fitness for a particular purpose. Exacq
Technologies shall not be liable for errors contained herein or for incidental or consequential damages
in connection with the furnishing, performance, or use of this manual.
Exacq Technologies, Inc.
11955 Exit Five Parkway, Bldg 3
Fishers, IN 46037 USA
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Chapter 1. System Installation .................................................................................................................... 10
Hardware and software requirements............................................................................................. 11
Installing the server software ............................................................................................................. 12
Installing the client software .............................................................................................................. 12
System Installation checklist ..................................................................................................................... 13
Chapter 2. exacqVision software overview .................................................................................... 14
Client and server architecture ............................................................................................................... 15
Getting started ................................................................................................................................................... 15
Logging on to a server ........................................................................................................................... 16
About exacqVision client window ...................................................................................................... 16
Main windows...................................................................................................................................................... 16
exacqVision Help .............................................................................................................................................. 17
Compiling log files ..................................................................................................................................... 17
Chapter 3. System configuration ............................................................................................................. 18
System configuration overview ............................................................................................................. 19
Add Systems.......................................................................................................................................................... 19
Manually adding a system ................................................................................................................. 20
Adding a discovered system ............................................................................................................ 20
Enabling an automatic search for a System list update ............................................. 21
Configure System window ......................................................................................................................... 21
System tab ....................................................................................................................................................... 21
Importing a license ................................................................................................................................... 22
Date/Time tab .............................................................................................................................................. 22
Network tab.................................................................................................................................................... 23
Configuring a network connection ............................................................................................. 24
Una systems .................................................................................................................................................... 24
Active Directory/LDAP tab ................................................................................................................. 25
Modifying the directory service settings................................................................................... 26
Watchdog Timers tab ............................................................................................................................. 26
Hardware Monitoring tab .................................................................................................................... 27
Update tab ..................................................................................................................................................... 27
Remote updates ......................................................................................................................................... 28
Updating the exacqVision server software remotely..................................................... 28
Outbound Connections tab.............................................................................................................. 29
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Connecting to services outside the system’s network .................................................. 29
Configuring multiple connections on a system .................................................................. 29
Bandwidth tab.............................................................................................................................................. 30
Creating a bandwidth throttling profile ................................................................................... 30
Security tab ..................................................................................................................................................... 31
Configuring the second reviewer feature .............................................................................. 31
Add IP Cameras window............................................................................................................................ 32
Opening the Add IP Cameras window .................................................................................... 32
Manually adding a camera .............................................................................................................. 33
IP Camera Information pane............................................................................................................ 33
Find IP Cameras tab ................................................................................................................................ 33
Adding a camera by searching..................................................................................................... 33
Address IP Camera tab ......................................................................................................................... 34
Changing the IP Address of a cameras ................................................................................... 34
Camera Recording window .................................................................................................................... 35
Applying configuration settings to a multiple of cameras ........................................ 36
Analog camera recording ................................................................................................................. 36
Applying recording settings to a multiple of cameras ................................................. 36
Camera settings window ..................................................................................................................... 37
Multistreaming .............................................................................................................................................. 37
Camera setting tabs ................................................................................................................................ 38
Display tab....................................................................................................................................................... 38
Associations tab .......................................................................................................................................... 39
Video tab ......................................................................................................................................................... 40
Cropping a camera image ............................................................................................................... 40
Motion and video masks ...................................................................................................................... 41
Creating a motion mask ....................................................................................................................... 41
Creating a video mask .......................................................................................................................... 41
Recording tab............................................................................................................................................... 41
Suspect tracking tab ............................................................................................................................... 43
Setting up suspect tracking................................................................................................................ 43
Mechanical PTZ tab ................................................................................................................................. 44
Digital PTZ/Fisheye tab ........................................................................................................................... 45
Schedule tab ................................................................................................................................................. 46
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Creating a recording schedule ...................................................................................................... 46
PoE ports window ............................................................................................................................................. 47
Opening the PoE Ports window....................................................................................................... 47
Security integrations window................................................................................................................... 48
Adding a security device .................................................................................................................... 48
Serial profiles window .................................................................................................................................... 49
Creating a serial profile ......................................................................................................................... 50
Creating a rule for serial data string searches .................................................................... 50
Serial ports window.......................................................................................................................................... 51
UART pane ....................................................................................................................................................... 51
IP pane ............................................................................................................................................................... 52
Audio inputs and outputs window ...................................................................................................... 52
Trigger inputs window.................................................................................................................................... 53
Alarm outputs window.................................................................................................................................. 54
Video outputs window ................................................................................................................................. 54
Creating a tour in the Video Output window...................................................................... 55
Storage window................................................................................................................................................. 55
Drive tab............................................................................................................................................................ 55
Setting a time period for storing video ...................................................................................... 56
Extended tab................................................................................................................................................. 57
Configuring a storage drive on an S-series system .......................................................... 57
Hardware tab................................................................................................................................................ 57
Network tab.................................................................................................................................................... 58
Notifications window...................................................................................................................................... 59
E-mail Message Profiles tab................................................................................................................ 59
Creating an email notification profile........................................................................................ 60
E-mail Servers tab ....................................................................................................................................... 60
Adding a server to the SMTP mail server .................................................................................. 61
Web Server tab ............................................................................................................................................ 61
Creating a text-message notification ........................................................................................ 62
Auto export window ................................................................................................................................ 62
Creating an auto export profile...................................................................................................... 64
Exporting data to a CD, DVD, or drive ...................................................................................... 64
Event Linking window .................................................................................................................................... 65
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Creating an event link............................................................................................................................ 67
Event monitoring window........................................................................................................................... 67
Creating an event monitoring profile ........................................................................................ 69
Viewing an event profile in the Live window ....................................................................... 69
Schedule window ............................................................................................................................................. 70
Schedule modes ......................................................................................................................................... 70
Creating a schedule for all devices ............................................................................................ 71
Creating a schedule for a single device ................................................................................. 71
Archiving window ............................................................................................................................................. 72
Target tab......................................................................................................................................................... 72
Configuring a drive for archiving ................................................................................................... 73
Direct search ................................................................................................................................................. 73
Task schedule pane ................................................................................................................................. 73
Configuring an archiving task on a server ............................................................................. 74
Schedule tab on the Archiving window .................................................................................. 74
Creating an archiving schedule for all devices on a server .................................... 75
Creating an archiving schedule for a single device on a sever .......................... 75
Users window ........................................................................................................................................................ 75
Adding a user to the system .............................................................................................................. 77
Adding a user group to the system.............................................................................................. 77
Changing a user’s priority level ....................................................................................................... 78
Systems window ................................................................................................................................................. 78
Device window .................................................................................................................................................. 80
Client window...................................................................................................................................................... 80
Creating a shortcut for a soft trigger .......................................................................................... 82
Joystick window ................................................................................................................................................. 83
Indicators window ............................................................................................................................................ 84
Groups window .................................................................................................................................................. 85
Create a new group................................................................................................................................ 85
Maps window ...................................................................................................................................................... 86
Creating a custom map ....................................................................................................................... 86
Views window ...................................................................................................................................................... 87
Creating a view ........................................................................................................................................... 87
Tours window ........................................................................................................................................................ 88
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Creating a new tour ................................................................................................................................ 88
Layouts window ................................................................................................................................................. 89
Creating a customized video panel layout .......................................................................... 90
System information window ..................................................................................................................... 90
Searching the system’s log ................................................................................................................. 91
Chapter 4. Live window .................................................................................................................................. 92
Live window overview................................................................................................................................... 93
Video panels .................................................................................................................................................. 93
Performing a quick search in the Live window ................................................................... 93
Viewing a group ......................................................................................................................................... 94
Viewing a map............................................................................................................................................. 94
Accessing a View....................................................................................................................................... 95
Creating a view in the Live window ............................................................................................ 95
VideoPush window .......................................................................................................................................... 95
Sending information using the VideoPush window ......................................................... 96
PTZ cameras in the Live window..................................................................................................... 97
Digital PTZ cameras in the Live window.................................................................................... 97
Using area zoom ......................................................................................................................................... 97
2-Way audio window..................................................................................................................................... 98
Sending audio in the 2-Way Audio window ......................................................................... 98
exacqReplay ................................................................................................................................................. 98
Replaying video using exacqReplay.......................................................................................... 98
exacqReplay window ............................................................................................................................ 99
Event Monitor ............................................................................................................................................. 100
Monitoring events in the Live window .................................................................................... 100
Soft Triggers window .................................................................................................................................... 101
Chapter 5. Search window ....................................................................................................................... 102
Search window overview ........................................................................................................................ 103
Timeline search ......................................................................................................................................... 103
Performing a timeline search ......................................................................................................... 103
Thumbnail search .................................................................................................................................... 103
Performing a thumbnail search ................................................................................................... 103
List search ...................................................................................................................................................... 104
Performing a list search ...................................................................................................................... 104
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Video playback........................................................................................................................................ 105
Video playback and Point Of Sale (POS) ............................................................................ 105
Identifying event motion in video playback ..................................................................... 105
Smart search ............................................................................................................................................... 105
Performing a smart search............................................................................................................... 106
Map search.................................................................................................................................................. 106
Performing a map search ................................................................................................................ 106
View search ................................................................................................................................................. 107
Performing a view search ................................................................................................................. 107
Event search ............................................................................................................................................... 107
Performing an event search ........................................................................................................... 107
Bookmarks ..................................................................................................................................................... 107
Creating a bookmark .......................................................................................................................... 108
Performing a bookmark search ................................................................................................... 108
Serial Search list......................................................................................................................................... 108
Performing a search using the Serial Search list .............................................................. 108
Exporting files .............................................................................................................................................. 109
Exporting video files ............................................................................................................................... 109
Export players ............................................................................................................................................. 110
Burn Disc window ........................................................................................................................................... 112
File Manager window .......................................................................................................................... 113
Chapter 6. Enterprise Management .................................................................................................. 114
Enterprise management overview .................................................................................................. 115
Enterprise System window ....................................................................................................................... 115
Active Directory/LDAP tab .............................................................................................................. 115
Outbound Connections tab........................................................................................................... 116
Manual Failover tab .............................................................................................................................. 117
Time Server tab ......................................................................................................................................... 118
Enterprise Cameras window ................................................................................................................. 119
Enterprise Storage window..................................................................................................................... 120
Enterprise Notifications window ......................................................................................................... 121
Associating a notification profile with a server ................................................................ 121
Associating an email server with a server ............................................................................ 121
Enterprise Users window ............................................................................................................................ 122
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Creating a user or group with LDAP integration............................................................. 123
Creating a user or group without LDAP integration..................................................... 123
Chapter 7. Technical Support ................................................................................................................. 124
Chapter 8. Regulatory Notice ................................................................................................................. 126
Chapter 9. Warranty ....................................................................................................................................... 128
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Chapter 1. System Installation
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Hardware and software requirements
In Table 1, you can find information on the hardware and software requirements for installing an
exacqVision system.
Name
Requirements
Server
For information on the minimum server requirements, see
https://www.exacq.com/products/vms_requirements.html.
Install the server operating system and exacqVision software on a dedicated, mirrored operating system.
The storage system can limit the performance of the server. The storage system can support twice the
maximum read and write data from all cameras. To reduce the chances of catastrophic failure, use RAID 5 or
RAID 6 for all video storage.
To avoid data corruption during a power failure, use UPS-powered servers.
CPU requirements increase when hosting a multiple of concurrent web clients.
The exacqVision server application requires a maximum of 4GB. Operating systems, web hosting, or any other
server application require additional memory.
Operating
system
For constant video recording, use enterprise-grade hard drives.
For information on the minimum operating system requirements, see ADD LINK.
Do not port block as many edge devices use multiple or dynamic port assignments.
Anti-virus programs can only scan the operating system and exacqVision software drives. To avoid decreases in
drive performance, disable virus scanning on all video storage drives.
MAC
address
Network
Web
service
If you enable automatic updating, your server stops recording when the operating system restarts.
The exacqVision license is based on the MAC address. Servers with NIC Teaming or other arrangements that
obscure the MAC address, require an additional USB-based NIC to provide licensing MAC address.
For the most reliable system and performance, the network administrator must observe the following best
practices:
•
Use a dedicated VLAN and MIC port for all cameras.
•
Use a dedicated VLAN and NIC port for all storage networks.
•
Use fixed IP addresses for cameras and servers. ExacqVision clients can use DHCP.
•
Ensure that the camera-to-server network capacity is double the maximum video rate.
•
Ensure that the server-to-thick-client network is 1.5 times the maximum total data rate of all
simultaneously viewed cameras.
The default web service for exacqVision is lighttpd. For systems where you expect more than ten connections,
upgrade to Apache web services. For more information see, https://www.exacq.com/kb/?kbid=34927.
Web services increase server hardware requirements and can require installation on a dedicated web server.
For more information on how to configure a web service, see https://www.exacq.com/kb/.
Table 1: Hardware and software requirements
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Installing the server software
To install the server software, complete the following steps:
1. Choose one of the following options:
• For Windows servers, download the latest server and web services installation software from
http://downloads.exacq.com/reseller/exacqVision.exe.
• For Linux servers, download the latest server and web services installation software from
http://downloads.exacq.com/reseller/Ubuntu/Dapper/exacqVisionServer.deb.
2. Run the executable file to start the installation wizard.
Note: You must use an administrator account to run the executable file.
3. Configure the IP address, username, and password for all cameras. For more information see the
exacqVision IP Camera Quick Start Guide at https://www.exacq.com/downloads/ev-ip-quickstart0311.pdf, or see the cameras manufacturer’s instruction guide.
4. Test the connectivity of each camera by using the ping command.
Installing the client software
To install the exacqVision client software, complete the following steps:
1. Download the latest client software from
https://downloads.exacq.com/downloads/exacqVisionClient.exe.
2. Run the executable file to start the installation wizard.
Note: You must use an administrator account to run the executable file.
3. Test the connectivity with the server by using the ping command.
Note: If the exacqVision client cannot communicate with the server, contact the network
administrator.
4. Start the exacqVision software.
5. In the Configuration window, select Add Systems from the Navigation tree.
6. In the Add Systems window, click New.
7. Enter a username and password in the System Information area.
8. Click Apply.
Note: If the new server appears in the system list table with a status of Connected, the initial
server configuration is complete. If the server does not connect, but the server connectivity was
confirmed in step 3, ensure that the computer’s anti-virus software is not blocking the
communications with the server’s IP addresses and ports.
9. Start the exacqVision server configuration.
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System Installation checklist
In Table 2, you can find a list of mandatory steps that you need to complete for a new installation of an
exacqVision system.
Step
Task
Install the hardware
For more information, see Table 1: Hardware and software requirements and the hardware
Quick Start guides.
For more information, see
Installing the server software, Installing the client software, and Table 1: Hardware and
software requirements.
For information on how to establish initial communications between the client software and
an exacqVision server, see the servers Quick Start guide.
For more information on how to configure IP cameras, see the IP Camera Setup Quick Start
guide.
For more information, see the IP Camera Setup Quick Start guide.
Install the software
Establish initial
communications
Configure IP cameras
Configure Usernames and
passwords
Table 2: Mandatory installation steps for installing an exacqVision system
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Chapter 2. exacqVision software
overview
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Client and server architecture
exacqVsion software has a client and server architecture. You can configure every computer as a client,
or as a server, or as both a client and a server. The following definitions define these configurations.
Client: A client computer can access a remote service on another computer over a TCP/IP network. The
exacqVision client software is a thick client and the web browser is a thin client.
Server: A server computer delivers services to client computers over the TCP/IP network. An
exacqVision server receives and stores video from cameras; sends audio, video and data to thick clients
if they request it; and can host a web server for thin clients. The exacqVision server software does not
have a graphical user interface. A server can connect to multiple client computers simultaneously,
within hardware limitations.
Client and server: A client and server configuration operates client and server software simultaneously.
The client software can communicate with the server software on the same computer using the
loopback TCP/IP address of localhost127.0.0.1 exacqVision servers are configured at the factory with
a client and server configuration to provide a convenient initial configuration experience.
Getting started
All exacqVision severs come with the following computer administer and user operating system
accounts:
1. Computer administrator
Username: admin
Password: admin256
2. User
Username: user
Password: user5710
When you start an exacqVision server, the exacqVision service starts immediately, but you must
manually configure user accounts and automatic logons. Log on to the exacqVision service and start
the exacqVision client software. You do not need to log on to the server to start video recording or to
communicate with other client computers. You can access the exacqVision server from a multiple of
exacqVision clients, which can run fom the same computer as the exacqVision sever, or from remote
computer networks.
For maximum reliability, the user account functionality is limited to using the exacqVision client
software. All server maintenance tasks, such as the shutdown of the exacqVision service, require you to
log on to the operating system’s administration account.
Each operating system user account has separate exacqVision client settings. These settings include
usernames, passwords, and network addresses. Be default, both the user and the administrator
operating system accounts have settings that provide administrator access to an instance of an
exacqVision server that runs on a local computer, through the localhost (127.0.0.1) IP address.
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Logging on to a server
When you first log on to a server, complete the following steps:
1. To prevent unauthorized access or modifications to the system, change the default passwords and
record them in a secure location.
2. Configure a new user on the server. For more information on how to configure a new user, see Users
window.
3. Restrict the privileges, and change the exacqVision client settings in the user operating system
account. For more information, see Users window.
About exacqVision client window
In the About exacqVision client window, you can update the exacqVision client software, search for
new versions of the software, and send information to the manufacturer about how you use the system.
For more information, see Table 3: About exacqVision client window.
Name
Description
Connect to the Internet
and check for updates
button
If the system is running the latest version of the exacVision software, a message displays. Click Yes.
If a new version of the software is available, the download process starts. To complete the update,
after the download is complete, close all instances of the exacqVision client. Click Yes, and then
follow the Setup wizard.
Automatically check for Searches for new software updates for the exacqVision client periodically, and notifies the user
updates check box
when new software updates are available. If a new software update is available, it does not install
automatically.
Send usage statistics
Sends anonymous and non-sensitive information to the manufacturer about how you use cameras
check box
and exacqVision features on the system.
Table 3: About exacqVision client window
Main windows
exacqVision systems have 3 main windows. For more information on these windows, see TABLE
Icon
Name
Function
Live window
In the Live window, you view live video. To open the Live window, click the
Live icon.
In the Search window, you can search recorded video. To open the Search
window, click the Search icon.
Search window
Config (Setup) window
In the Config(Setup) window, administrators and power users can configure
servers. To open the Config (Setup) window, click the Config (Setup) icon.
Table 4: Main windows
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exacqVision Help
In the Help menu, you can access online help, compile log files, and access internet links to new
product information, technical support and knowledge base resources, and subscription and
registration information. To access the Help menu, click the Help icon in the toolbar. On some
platforms, the online help is context-sensitive.
Compiling log files
To compile log files, complete the following steps:
1. In the toolbar, click the Help icon, and then select Support Diagnostics.
2. In the Support Diagnostic window, from the Server menu select a server.
3. In the Included files area, select the files that you want to send.
4. In the Server Log Range area, select a date and time range.
5. Optional. Select the Send usage Statistics check box to send anonymous and non-sensitive
information to the manufactures about how you use cameras and exacqVision features on the
system.
6. Choose one the following options:
• Click Save to compile the log files.
• Click Upload to open a support request form with the log files as an attachment. Enter the
appropriate information and, then click Submit Email Form.
Figure 1: Support Diagnostics window
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Chapter 3. System configuration
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System configuration overview
In the System Configuration chapter you can add servers to the system, configure cameras and other
devices, and apply features.
Note: For S-Series storage servers, only the storage features are available.
Add Systems
In the Add Systems window, you can add servers manually or add servers by searching.
Figure 2: Add Systems window
Name
Description
Systems list
Displays a list of available servers.
Connected systems in the Systems list also appear in the Configuration, Live and Search trees.
Disconnected systems do not appear in these trees.
Import/Export tab
To temporarily disconnect or reconnect a system, select or clear the systems check box.
Shares pre-configured system lists with other exacqVision clients.
To import a system list, enter a network location or a web site in the Manual Import area, and then
click Import. This action does not delete any systems that you previously added.
To export a system list that is currently on display, ADD STEP, and then click Export. You can then
save the file to a location where another exacqVision client can access it.
Find Systems tab
Displays a list of available servers that you can search to add to the system.
Table 5: Add Systems window
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Manually adding a system
To add a system manually, complete the following steps:
1. In the Systems List pane, click New.
2. In the System Information pane, in the Hostname/IPAddress field enter the system’s hostname or IP
address.
3. Enter a port number in the Port field. The default port number is 22609. Change this port number
only if it is necessary for your network configuration.
4. Select one of the following log on methods:
• Use Single Sign-on: This option is only available on exacqVision Enterprise. For more information
on exacqVision Enterprise users, see Enterprise Users window.
• Always prompt for credentials: This option requires you to enter a username and password every
time you start the exacqVision client.
• Use credentials entered below: This option automatically logs on to the system when you start
the exacqVision client.
5. Enter a username and password to connect to the exacqVision system.
6. Select a connection speed option. The option you select helps to determine how much audio to
buffer, and the default video multistreaming speed.
7. Click Apply.
Adding a discovered system
Note: For the exacqVision client to discover the recorders automatically, the recorders must
reside on the same IP subnet as the exacqVision client that performs the search.
To add a system by searching, complete the following steps:
1. In the Find Systems tab, select the IP address range check box.
2. Enter an IP address range.
Note: You can only enter the fourth digit of the IP address range.
3. Click Find.
4. In the Find Systems tab, select the systems you want to add.
5. Enter your credentials.
Note: In exacqVision Start, the client can only connect to one exacqVision server at a time.
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Enabling an automatic search for a System list update
To enable the exacqVision client to automatically check for a System list update, complete the following
steps:
1. In the Import/Export tab, select Enable Automatic Import.
2. Select one of the following options:
• File on startup: This option automatically loads the System list from a specified location when you
start the exacqVision client.
• URL on startup: This option automatically loads the System list from a web location when you
start the exacqVision client.
• Synchronize with ESM: This option ensures that the exacqVision client continuously uses the
same system list as the Enterprise System Manager (ESM), if available.
Note: You need valid credentials to connect to the ESM server.
3. In the URL field, enter a URL.
4. Click Apply.
Configure System window
In the Configure System window, you can set the basic system parameters for the client application.
System tab
On the System tab, you can create a name for the system, export and import settings from other
systems, import and export graphics, and manage the license for the system.
Figure 3: System tab in the Configure System window
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Name
Description
License pane
Displays the system’s license information.
To generate a license key, use the MAC address of the systems primary network adaptor.
Permanent License pane
System Identification pane
Settings pane
International characters
pane
System Information pane
Table 6: System tab
To obtain a license key online, contact your dealer and provide them with the system MAC
address. You can then enter the license key in the License field. Unlicensed exacqVision servers
can connect to only one IP device at a time.
Displays the system’s permanent license information. You can view the Permanent License
pane only if you apply a trial license over a permanent license. If the systems license expires, a
permanent license automatically reapplies.
You can use the System Identification pane to create and edit metadata fields that you can use
to refine a server search.
To add a metadata field, click the Plus icon and enter the information in the corresponding field,
and then click Apply.
For recovery from a disaster or malfunction, you can export settings to a USB or network drive
by clicking Export.
To restore settings or import them from another system, click Import.
To display international characters when entering camera and server information, click Enable,
read the information and then click Yes.
You cannot reverse this action on the server, and it can cause international characters to
display incorrectly on older versions of the exacqVision client.
Displays information about the systems hardware.
Importing a license
To import a license, complete the following steps:
1. In the License area, click Import.
2. Select From File or From exacq.com.
3. Click Apply.
Date/Time tab
On the Date/Time tab, you can edit the date and time settings for a system’s server.
Figure 4: Date/Time tab in the System window
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Name
Description
Time and Date area
Time Zone area
Time server area
Displays the date and time.
Displays the server’s time zone and daylight saving time (DST).
For systems with internet access, select Enable Time Server and enter a valid internet time server in
the Time Server field.
For systems without internet access, select Enable Time Server and enter an internal time server in
the Time Server field.
IP Camera Time Server
area
Table 7: Date/Time tab
For more information on the systems time server, contact your network administrator.
To synchronize the IP cameras on the network with a time server other than an exacqVision server,
select Enable Override, and then in the IP Camera Time Server area, enter the server address.
Network tab
On the Network tab, you can configure the networks settings, adjust bandwidth throttling, and set the
IP Reconnection time
Note: On a Linux system with multiple Network Interface Cards (NIC), the Domain Name
System (DNS) of the server is the same for all the NICs in the system. If you change the DNS on
a single NIC, you change the DNS for all the NICs in the system.
Figure 5: Network tab on the Configure System window
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Name
Description
Interfaces pane
Displays a list of network connection options. Systems with multiple NICs have more than one
entry in the list. Both network interfaces can detect cameras, and you can use either for camera
connections. You can also use one interface for all network traffic and purposes.
Interface configuration
pane
To connect exacqVision clients, web clients and other non-camera users to a corporate network,
use the Mgmt Port network. Use the Data Port network if you are only using cameras.
To configure an exacqVision system with a DHCP service that runs elsewhere on the network, in
the Network Configuration area select Dynamic. If you select Dynamic, the IP Address, the
Netmask, the Gateway, and the Primary DNS fields configure automatically.
To configure an exacqVision system with a static IP, select Static.
Remote Client Bandwidth
Throttling pane
To receive network time services, you must configure the gateway and the primary DNS.
To start a DHCP service for the network interface you want, select the Enable DHCP server check
box. Before you enable this option, ensure that no other DHCP server resides on the network
segment. After you select the Enable DHCP server check box, you can use the data network
interface to configure the camera on this network.
Adjusts the bandwidth throttling. For more information on bandwidth throttling, see Bandwidth
tab.
IP Reconnection pane
To configure bandwidth throttling, click Bandwidth Throttling Tab.
Sets the IP Reconnection time.
Enable DHCP server
check box
IP Reconnection is the time in seconds that the exacqVision system attempts to take to
reconnect with an IP camera that has lost its connection with the exacqvision server. The default
value is 300 seconds. If you lower this value, it can help you to troubleshoot camera connections
on the network. However, lowering the value increases network traffic an unnecessary log
entries.
To set the IP Reconnection time, select the number of seconds you want from the Seconds list,
and then click Apply.
Table 8: Network tab
Configuring a network connection
To configure a network connection, complete the following steps:
1. From the Interfaces list, select a network connection.
2. In the Network Configuration area, select a network configuration type. For more information on the
network configuration types, Table 8: Network tab.
3. Click Apply.
Una systems
On the Network tab, there is additional options for Una Systems. For more information, see the LCSeries Una Server guide and the M-Series Una Server guide.
Name
Interfaces pane
Description
Displays a list of IP Addresses.
Each PoE port in a Una System is a unique Ethernet interface and has its own IP address.
To view the IP addresses for a Una System’s PoE ports, select the Show individual PoE adapters check box.
To change the IP range, from the Interfaces list select All PoE Adapters, then in the Interface Configuration
area you can choose from three built-in ranges in the Configure All field. The exacqVision system does not
display range values that can conflict with the Local Area Connection.
Table 9: Interfaces pane on the Network tab
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Active Directory/LDAP tab
On the Active Directory/LDAP tab, you can modify the directory service settings. You can only access
the Active Directory/LDAP tab with exacqVision Enterprise. For more information, click on the
following link: https://www.exacq.com/downloads/LDAP/index.html.
Figure 6: Active Directory/LDAP tab in the Configure System window
Name
Description
Enable Directory Service
check box
Port field
Modifies the directory service settings.
Use SSL check box
Permission to Create SPN
check box
Enable Local User
Accounts check box
Search Item Limit list
Search Timeout list
Follow Referrals check
box
Active Directory User
Disabling check box
To modify the port number, enter the port number into the Port field. The default port number is
389.
To use port 636 over the LDAPS Secure Sockets Layer (SSL), select the Use SSL check box.
To create a Service Principle Name (SPN) with the LDAP Server, select the Permission to Create
SPN check box. The name that the LDAP Server creates displays in the SPN field.
To give local user accounts access to the exacqVision server, select the Enable Local User
Accounts check box.
Specifies the maximum number of items that the system can return in a search.
To select the number of seconds that the server waits for a response from the LDAP search,
select the Search Timeout check box.
If the LDAP responds with referrals, you can select the Follow Referrals check box to follow them.
If the LDAP server determines that the Binding DN account has had too many log on account
failures, select the Active Directory User Disabling check box to enable the LDAP server’s lockout
feature
Query AD/LDAP button
Tests the connectivity and queries the LDAP server.
Table 10: Active Directory/LDAP tab
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Modifying the directory service settings
To modify the directory service settings, complete the following steps:
1. Select the Enable Directory Service check box.
2. Enter the IP address or hostname of the LDAP server in the Hostname/IP Address field.
3. Select LDAP Schema from the Schema list.
4. Enter a password for the LDAP server in the Password field, and then confirm the password in the
Confirm field.
5. Click Apply.
Watchdog Timers tab
The Watchdog Timers tab displays information about the systems factory-installed watchdog timers.
The watchdog timers can restart systems or capture cards if the computer malfunctions.
Note: The information on the Watchdog Timer tab is not configurable.
Figure 7: Watchdog Timers tab in the Configure System window
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Hardware Monitoring tab
The Hardware Monitoring tab displays information about the system’s voltage, temperature, and fan
speed. If the system reaches a minimum or maximum value in a monitored parameter, in the Status
area the message changes to ALARM.
Figure 8: Hardware Monitoring tab in the Configure System window
Update tab
On the Update tab, you can view the current software version that the exacqVision server is running,
and remotely update the exacqVision server software.
Figure 9: Update tab in the Configure System window
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Name
Description
Software information
pane
Displays information about the current software version that the exacqVision server is running.
Show Advanced Options
check box
Location field
Check for Updates button
Send usage statistics
check box
Learn more hyperlink
Table 11: Update tab
The Update Status area tracks the progress of the update and whether is successful.
The Last Status area displays information about the last update.
Opens the Advanced Options window.
To locate an evFileInfo.txt file that the server can use to download excaqVision server software
over the internet, click the Browse button next to the Location field.
An evFileInfo.txt files contains URL information that the exacqVision client communicates to the
exacqVision server to connect and download exacqVision software over the internet. If you have
an evFileInfo.txt file, ensure that both the exacqVision client and server connect to the internet,
and then update the software. You can also download exacqVision installers on other computers,
and manually copy the exacqVision systems.
Displays the latest software version available from the Version list.
Sends anonymous and non-sensitive information to the manufacturer about how you use the
exacqVision cameras and features.
Opens a Privacy Policy page in a web browser.
Remote updates
For remote updates, both the exacqVision server and client require an internet connection. If the server
and client cannot connect to the internet, you can copy the license file to a portable media device, and
update the license file by selecting Offline Software Update Packaging Utility in the Support and
Downloads tab at www.exacq.com.
Updating the exacqVision server software remotely
To update the server software remotely, complete the followings steps:
1. On the Update tab, click Check for Updates.
2. From the Version list, select a software version.
3. Click Update.
Note:
• During an update, the exacqVision system stops recording for several minutes. The system
automatically begins recording again when the update is complete.
• Available exacqVision server releases vary and depend on the system’s license and
subscription status.
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Outbound Connections tab
On the Outbound Connections tab, you can connect to services outside the system’s network, such as
exacqVision Enterprise System Manager (ESM) or exacqCloud.
Figure 10: Outbound Connections tab in the Configure Systems window
Connecting to services outside the system’s network
To connect to a service outside the system’s network, complete the following steps:
1. On the Outbound Connections tab, select the Enabled check box.
2. Enter the address of the service.
Note: If you enter a domain name in the Address field, the exacqVision server attaches the
system’s serial number automatically and identifies the system.
3. Click Apply.
Configuring multiple connections on a system
To configure multiple connections on a system, complete the following steps:
1. Select the Show Advanced Configuration check box.
2. Click New.
3. Enter an address and port number.
4. Select the Enabled check box.
5. Click Apply.
Note: You can also use this procedure to configure a port for a connection.
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Bandwidth tab
On the Bandwidth tab, you can create a bandwidth throttling profile. Bandwidth throttling limits the
outbound network throughput between the exacqVision server and the remote exacqVision client
computers. The bandwidth throttling profile applies to all NICs in the system.
Note: The Bandwidth tab is only available in exacqVision Professional and exacqVision
Enterprise. In exacqVision Enterprise you can create multiple bandwidth throttling profiles.
Figure 11: Bandwidth tab in the Configure Systems window
Creating a bandwidth throttling profile
To create a bandwidth throttling profile, complete the following steps:
1. On the Bandwidth tab, select the Show Advanced Configuration check box.
2. From the Data transfer speed list, select the range of throughput to throttle.
3. From the Bandwidth Limit list, select a range between one and 512.
4. Enter a name for the profile in the Name field. The system creates a default name.
5. Select one of the following options:
• All Remote Client Access: This option limits the bandwidth for clients that connect remotely.
• WAN Client Access: This option limits the bandwidth for all WAN clients that are not on the same
subnet as the exacqVision server.
• Defined IP Range: This option limits the bandwidth to a specific IP range. If you select Defined IP
Range, enter the IP range and then click Add.
6. In the Schedule area, select a day of the week.
7. Select Between or All Day, and then select a start and end time.
8. Optional. To create another schedule, click New.
9. Click Apply.
Note: Do not overlap IP ranges or times when you create multiple bandwidth profiles.
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Security tab
On the Security tab, you can configure the second reviewer feature. You need this feature to view some
live video or search some recorded video.
Note: The second reviewer feature is hidden by default and to use it requires a specific
configuration file. To obtain this file, contact exacq support using the following link:
https://exacq.com/support/form/.
Figure 12: Security tab in the Configure System window
Configuring the second reviewer feature
To configure the second reviewer feature, complete the following steps:
1. On the Systems tab in the Settings pane, click Import.
2. In the Security tab, select the Enable check box.
3. In the Require for area, select the functions that require the feature.
4. In the First Password field, the first user must enter a password and then enter it again in the Confirm
field.
5. In the Second Password field, the second user must enter a password and then enter it again in the
Confirm field.
6. Click Apply.
Note:
• The exacqVision client prompts for both passwords when you perform tasks that require
the second reviewer feature.
• When you configure the second reviewer feature, you disable archiving, auto export jobs,
and email notification attachments.
• The second reviewer feature does not support the exacqVision web service.
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Add IP Cameras window
You can use the Add IP Cameras window to add and delete IP cameras and devices from the system.
For information on how to open the Add IP cameras page, see Opening the Add IP Cameras .
Opening the Add IP Cameras window
To open the Add IP Cameras window, complete the following steps:
1. Click the Config (Setup) page icon on the toolbar.
2. From the Navigation tree, expand the server you want.
3. Expand the Configure System node, and then select Add IP Cameras.
Figure 13: Add IP Cameras page
Name
Enabled column
Description
Address column
Make column
Model column
MAC column
Firmware column
Status column
Defines whether the camera is enabled. The number of cameras you can enable depends on your license
limits.
Displays whether the camera can connect using a https connection. If a green lock displays, the camera
can connect using https.
Displays the cameras IP address.
Displays the camera brand.
Displays the model number of the camera.
Displays the MAC address of the camera.
Displays the firmware version that the camera uses.
Displays the status of the camera connection.
View Log button
To view the number of connections and required connections, hover over the camera status.
Displays the previous 10 minutes of the systems log messages.
Protocol column
To display the log messages, select the cameras and then click View Log.
Delete button
To delete the cameras from the server, select the cameras and click Delete.
Table 12: IP Camera List pane
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Manually adding a camera
To add a camera manually, complete the following steps:
1. Click New on the Add IP Cameras window.
2. On the IP Camera Information pane, select a device from the Device Type list.
3. Enter the IP address of the camera in the Hostname/IP Address field.
4. In the Username field, enter a username.
5. In the Password field, enter a password. To confirm the password, enter it again in the Password
Confirm field.
6. To connect to the cameras and to save the camera configuration, click Apply.
IP Camera Information pane
You can use the IP Camera Information pane to manually add cameras to the IP Camera list, access a
camera online, and view the status connection of the camera and the time of that connection.
Name
Description
Device Types field
Defines the device driver type.
For the best performance, select the manufacturer specific driver. If the manufacturer’s driver is
not available and the device is ONIF compliant, select ONVIF.
Protocol list
Status area
Show Details check box
Status Time area
Camera Website area
RTSP compliant cameras can stream only video. They cannot stream motion detection or camera
configuration data.
Displays a list of camera connections. The default option is HTTPS If Available. The Protocol list is
available only if you select a camera from the Device Type list that supports a https connection.
Displays the status of the camera connection and troubleshooting information.
Displays a brief description of the status connection in the IP Camera information pane.
Displays the time of the last received status connection.
Displays a link to access the camera in a web browser.
To access the cameras online, the camera must reside on the same network subnet as the
exacqVision client.
Table 13: IP Camera Information pane
Find IP Cameras tab
The Find IP Cameras tab scans for supported IP cameras on the exacqVision server network. If the IP
camera does not display on the Find IP Cameras tab, verify the configuration. For more information on
how to verify the configuration of a camera, see the ExacqVision IP Camera Quickstart Guide.
Adding a camera by searching
To add a camera to the IP Camera list, complete the following steps:
1. Select the cameras you want to add on the Find IP Cameras tab.
Note: If you made changes to an IP camera and the camera does not appear in the Find IP
Cameras tab, click Rescan Network.
2. Click Add Selected.
3. Enter a username and password.
4. Click OK.
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Address IP Camera tab
On the Address IP Camera tab, you can change the IP address of cameras. The Address IP Camera tab
is only available if you have camera plugins that support this feature or multiple cameras with the same
IP address. On www.exacq.com, the camera plugins that support this feature display EasyConnect.
Name
Description
Network interface card
To select an NIC, use the Network interface card list at the top of the Network Interface pane.
list
Configure link
To view or modify NIC configurations, click Configure.
Table 14: Network Interface pane on the Address IP Camera tab
Name
Description
IP Configuration
To assign a device an IP address that does not change, select Static.
Addresses Used area
To assign a device an IP address that can change, select Dynamic.
Displays the number of cameras that you select in the IP Cameras list, and the number of addresses
available depending on the IP address and the Netmask. If any addresses are already in use by other
devices, those addresses display as skipped. The number of cameras cannot be greater than the
number of addresses.
To display the Addresses Used area, in the IP Configuration area select Static.
Table 15: Camera Configuration pane on the Address IP Cameras tab
Name
Description
Assigned Address
Displays the new IP address after you select an IP configuration type in the Camera Configuration
column
area.
Status column
Displays the progress of the IP address change.
Rescan in area
Displays the time at which the automatic rescan occurs.
Table 16: Cameras area on the Address IP Cameras tab
Changing the IP Address of a cameras
To change the IP Address of cameras, complete the following steps:
1. From the IP Camera list, select the cameras.
2. In the Camera Configuration area, select a configuration type. For more information on the IP
configuration types, see Table 15: Camera Configuration pane on the Address IP Cameras tab.
Note: If you select Static, modify the IP Addresses Range field.
3. Click Apply to Grid.
4. Click Apply.
Note: If you changed the IP address of one camera, you are prompted to add the new IP
address to the IP Camera list. If you change more than one IP address, you are prompted to
open the Schedule window for recording configuration.
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Camera Recording window
You can use the Camera Recording window to configure IP cameras to record video, and configure
recording settings.
Figure 14Cmaera Recording window
Name
Descritption
Filters list
Displays a categorised list of cameras in server and determines what cameras display in the Cameras list.
To display a camera in the Camera list, select the cameras check box.
Table 17: Filters pane
Name
Description
Filter field
To search the Camera list, enter the relevant information in the Filter field. If any of the information matches
information in the Camera list, the camera entries with the matching information display.
Displays all the cameras that you select in the Filters list.
Camera list
To hide or display a column, right-click the column and then select the columns name. You cannot hide the
Camera Name and the Recording Settings columns.
The Enable column enables or disables the recording for a camera. By default, if a camera detects a signal,
recording is enabled.
If the camera can connect to the system using a https connection, a green lock icon displays in the Protocol
column.
Export button Exports a csv file of the Camera list.
Table 18: Cameras pane
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Applying configuration settings to a multiple of cameras
To apply configuration settings to a multiple of cameras, complete the following steps:
1. On the left-side of the Cameras list, select the check boxes of the cameras you want.
2. In the Configuration pane, select the check box next to configuration setting that you want to apply
to the cameras.
Note: If a setting’s list is grey, the setting is not available for all the cameras that you selected.
3. Select a parameter from the Configuration Settings list.
Note: The list options vary depending on camera model and manufacturer. If a list does not
display, one or more of the cameras do not support the setting.
4. Click Apply to Cameras Grid.
Analog camera recording
In the Camera Recording window you can configure recording settings, and configure analog cameras
to record video.
Name
Description
Filters list
Displays a categorised list of cameras from a selected server and determines what cameras display in the
Cameras list.
To display a camera in the Camera list, select the cameras check box.
Table 19: Filters pane
Name
Description
Filter field
To search the Camera list, enter the relevant information in the Filter field. If any of the information matches
information in the Camera list, the camera entries with the matching information display.
Displays all the cameras that you select in the Filters list.
Cameras list
To hide or display a column, right-click the column and then select the columns name. You cannot hide the
Camera Name, Frame Rate, Resolution, Format, and Quality columns.
The Enable column enables or disables the recording for a camera. By default, if a camera detects a signal,
recording is enabled.
Export
Exports a csv file of the Camera list.
Table 20: Cameras pane
Applying recording settings to a multiple of cameras
To apply recording settings to a multiple of cameras, complete the following steps:
1. On the left-side of the Cameras list, select the check boxes of the cameras you want.
2. In the Configuration pane, select the check box next to recording setting that you want to apply to
the cameras.
Note: If a setting’s list is grey, the setting is not available for all the cameras that you selected.
3. Select a parameter from the list.
Note: The list options vary depending on camera model and manufacturer. If a list does not
display, one or more of the cameras do not support the setting.
4. Click Apply to Cameras Grid.
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Camera settings window
In the Camera Settings window you can view information about a camera and configure settings, such
as the individual settings of a camera, such as the cameras name, onscreen display, Pan-tilt-zoom (PTZ)
settings, the recording status, recording quality, motion and video masks.
Note: Not all tabs and settings are available for all cameras. You can access some IP camera
settings that are not available in the exacqVision software on the camera’s web page. You can
access the camera’s web page by clicking on the hyperlink in the IP Address field.
Figure 15: Camera Settings window
Multistreaming
You can use the multistreaming feature in the exacqVision client to stream a multiple of videos, with
different settings or from different regions, to a multiple of users from a single camera view. For
example, you can limit the video quality for remote users, and at the same time display the same video
in high quality for local users. Each camera has a different limit to the number of streams you can add,
and for each video you stream, you can apply custom settings for recording schedules, archiving, and
event triggers.
Note: The multistreaming feature is not available in exacqVision Start, and it only available on
camera models that support multistreaming.
Name
Description
Multistreaming list
Displays the next context stream number available.
To view all the streams on a camera, expand the camera in the Navigation tree. In the Live window, a
stream with a specific region of interest lists as a separate camera in the Navigation tree. A camera that
has streams with different settings is recognised with a yellow start in the Navigation tree, and its
streams with the different settings display as children in the Navigation tree.
To delete a stream, in the Multistreaming area, click Delete Stream.
To name the new context stream, adjust the quality settings, and create a region of interest, and then
click Add Stream.
Table 21: Multistreaming pane on the Camera Settings window
Add Stream button
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Camera setting tabs
The tabs available on the Camera Settings window and the options available in each tab vary
depending on the model and manufacturer of the camera. Many of the IP camera settings that are not
available can be accessed through the camera’s web page.
Display tab
On the Display tab, you can edit a camera’s display settings.
Figure 16: Display tab in the Camera Settings window
Name
Description
Name field
Position area
Enter a name for the camera. There is a 32 character limit.
Determines the position of the Onscreen Display (OSD) and what information to include in the OSD. You
can also create and edit metadata fields to refine a camera searche.
Font area
To add a metadata field to refine a camera search, click the Plus icon and enter the information in the
corresponding field.
To change to OSD font theme, select a style from the Theme list.
Font Effects area
To change the OSD font size, select a size from the Size list
To change the OSD, select a font color, from the Color list
Background area
To change the OSD font style, select a style from the Style list
Edits the background of the camera name that displays in the video panel. .
Apply To button
Table 22: Display tab
www.exacq.com
To adjust the color of a camera’s background, select the Enable check box and then use the Color list and
Opacity slider.
Applies the display settings on a multiple of cameras
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Associations tab
On the Associations tab, you can link audio inputs, event triggers, and manual recording controls to a
camera, and edit their display settings. You can control a camera association by clicking on the overlay
icon that displays on the camera’s live video panel.
Figure 17: Associations tab in the Camera Settings window
Name
Description
Available controls list
Displays a list of controls that you can associate with a camera.
The Recommended section of the list includes all inputs and outputs of the camera.
Associated controls
pane
Display Options pane
To move a control into the Associated Controls list, select the control in the list and click Add.
Displays a list of controls that are associated with the camera.
To change the order of the controls in the list, select the control and then in the lower-right corner
click the up or down arrow.
To remove an associated control, select the control in the list and then click Remove.
Changes the association icons position, color, opacity, display label, font, font size, text color, and
effects.
To display the icon only when you hover over the video panel with your cursor, in the Display Type
area select Auto-hide.
To apply the display settings to a multiple of cameras, click Apply To.
Table 23: Associations tab
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Video tab
On the Video tab, you can edit a camera’s video settings.
Note: The Video tab is not available on Real Time Streaming Protocol (RTSP) interfaces, some
Open Network Interface Forum (ONVIF), and proprietary interfaces.
Figure 18: Video tab in the Camera Settings window
Name
Description
Brightness slider
Contrast slider
Saturation slider
Rotate and Mirror lists
Adjusts the brightness of the videos OSD.
Adjusts the contrast of the videos OSD
Adjusts the saturation of the videos OSD
Changes the orientation of the camera’s video.
To rotate the camera direction, select a number of degrees from the Rotate list.
Wide Dynamic Range
area
Frequency list
Video Mask area
Crop Window area
Auto Focus button
Table 24: Video tab
To position the camera’s video horizontally or vertically, use the Mirror list.
Adjusts the brightness and dimness of the video that is caused by where you install the camera.
To adjust the dynamic range, select Level and then move the Wide Dynamic Range slider.
Reduces the flicker of the OSD by matching it to the frequency of lights and electronic screens that
are in use near where the camera is situated.
For more information, see
Motion and video masks.
Crops portions of a camera image to save disk space. This feature is only available on some cameras.
Adjusts the clarity of the camera view.
Cropping a camera image
To crop a camera image, complete the following steps:
1. In the Crop Window area, click Edit.
2. Left-click the video panel and drag the cursor diagonally until you have drawn a box around the area
where you want to crop.
3. Click Apply.
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Motion and video masks
A motion mask can reduce unwanted video recording by ignoring motion events that occur in specified
areas of a camera’s view. Motion masks can save storage space, extend recording time, and make it
easier to recognise motion events on the video timeline in the Search window. For example, if a camera
has a moving ceiling fan in its field of view, you can avoid recording the fan’s motion by using a motion
mask. A video mask hides an area of a camera’s field of view so that it cannot be seen or recorded.
Creating a motion mask
To create a motion mask, complete the following steps:
1. In the Video tab, click Edit in the Motion Mask area. A blue grid displays over the live video panel.
2. Left-click the video panel and drag the cursor diagonally until you have drawn a box around the area
where you want to apply the motion mask.
3. Click Apply.
Creating a video mask
To create a video mask, complete the following steps:
1. In the Video tab, click Edit in the Video Mask area. A yellow grid displays over the live video panel.
2. Left-click the video panel and drag the cursor diagonally until you have drawn a box around the area
where you want to apply the motion mask.
3. Click Apply.
Recording tab
On the Recording tab, you can edit a camera’s recording settings.
Note: The Recording tab is not available on RTSP interfaces, and some ONVIF and proprietary
interfaces.
Figure 19: Recording tab in the Camera Settings window
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Name
Description
Enable check box
Quality slider
Records video from a camera at the same times that you specify in the Schedule tab.
Modifies the image quality in the video by increasing or decreasing the image size. Decreasing the
image quality saves disk space by reducing the size of the video as it records.
To select a compression format, use the Format list.
To select the resolution size for recorded video, use the Resolution list.
To select how many images to record per second, use the Image Rate list
Applies the factory default settings.
Format list
Resolution list
Image Rate list
Apply Defaults button
Table 25: Recording tab
Motion tab
On the Motion tab, you can edit a camera’s video motion settings.
Note: The Motion tab is not available on RTSP interfaces, and some ONVIF and proprietary
interfaces.
Figure 20: Motion tab in the Camera Settings window
Name
Description
Pre Motion slider
Post Motion slider
Motion Detection area
Adjusts the number of seconds of video that you can save before an event occurs.
Adjusts the number of seconds of video that you can save after an event occurs.
To adjust how much motion must occur in the camera’s view to trigger motion recording, use the
Sensitivity slider. A low sensitivity setting can reduce false motion, such as video noise or shadows.
To reduce the number of motion alarm events, use the Smooth Begin and the Smooth End sliders.
Smooth begin is the minimum number of seconds for motion to occur before a motion alarm
activates. This prevents very brief motion occurrences from triggering a motion event alarm.
Motion Mask area
Apply Defaults button
Table 26: Motion tab
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Smooth end is the minimum number of seconds without motion before a motion alarm event is
complete. It combines a continuous series of short motion occurrences into a single motion alarm
event.
For information on motion masks, see
Motion and video masks.
Applies the factory default settings.
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Suspect tracking tab
The suspect tracking feature links specific areas of a live video panel with other cameras, and can track
a suspect or object as they move in and out of camera viewpoints. In the Live window, cameras with the
suspect tracking feature display an icon on their live video panel. The areas of the video panel with the
suspect tracking feature are marked by a color overlay. After you apply the suspect tracking feature to a
camera, you can then switch to the linked camera by double-clicking the color overlay on the camera’s
video panel. To set up suspect tracking, see Setting up suspect tracking.
Figure 21: Suspect Tracking tab in the Camera Settings window
Name
Description
PTZ Preset list
To add a preset of a linked camera, in the Area Configuration area select a preset from the PTZ Preset
list.
Changes the background color and opacity of the area where you want to add a link to another camera.
Changes the border color and opacity of the area where you want to add a link to another camera.
Imports cameras that are associated with a map. For more information, see Maps window.
Background area
Border area
Generate from Map
button
For one or more cameras to appear on an imported map, there must be one or more cameras within
the angle of the field of view of the camera you want to configure.
Table 27: Suspect tracking tab
Setting up suspect tracking
To set up suspect tracking, complete the following steps:
1. On the Suspect tracking tab, click New.
2. Left-click the video panel and drag the cursor diagonally until you have drawn a box around the area
where you want to add a link to another camera.
3. In the Area Configuration pane, click the Browse button.
4. Select the camera that you want to link to the area, and then click Apply.
Note: You can also add a digital or mechanical PTZ preset for the linked camera. For more
information, see Table 27: Suspect tracking tab.
5. In the Area Configuration pane, click Apply.
Note: You can apply the suspect tracking feature to a multiple of areas in a video panel.
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Mechanical PTZ tab
On the Mechanical PTZ tab, you can configure the COM port and address of a PTZ camera, and
configure PTZ presets on a camera.
Figure 22: Mechanical PTZ tab in the Camera Settings window
Name
Description
Serial Port list
Displays a list of COM ports.
Address list
To configure a COM port to a PTZ Camera, select a port from the Serial Port list.
Displays a list of camera IP addresses.
Protocol list
Dome Pattern area
To configure the IP address of a PTZ camera, select an IP address from the Address list
Displays a list of PTZ camera protocols. When you select a COM port from the Serial Port list, the
camera’s protocol automatically displays.
Creates a dome pattern.
To create a dome pattern, click Record and then use the arrows in the Pan/Tilt area to move the
camera in the pattern you want, and then click Stop.
To review the dome pattern, click Run.
To create additional dome patterns, use the Number list in the Dome Pattern area.
Pan/Tilt area
Zoom area
Focus area
This feature is only available on some cameras.
Adjusts the direction and direction speed of the camera.
Adjusts the zoom and zoom speed of the camera.
Adjusts the focus of the camera.
Iris area
This feature is not available when you configure IP cameras.
Adjusts the iris of the camera.
This feature is not available when you configure IP cameras
Displays the camera’s manufacturer’s onscreen menu. Some camera manufacturers require you to
accept onscreen agreements.
Table 28: Settings tab on the Mechanical PTZ tab
Menu area
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Name
Description
Presets pane
To configure a new preset, click New and enter a name for the preset in the Name field, then click Apply.
Preset Tour
pane
The total number of presets displays under the Preset list.
To create a preset tour, select a preset from the Presets list and then click Add.
To active a preset tour, select the Enable check box.
To delete a preset from a tour, select the preset from the Preset Tour list and then click Remove.
Resume Time
list
Dwell Time
list
Pan/Tilt area
Zoom area
Focus area
Iris area
To modify the order of the presets in the Preset Tour list, click and drag the presents into the order you want.
The resume time is the number of seconds that it takes the preset or preset tours to resume after the user
stops manually controlling the PTZ controls.
The number of seconds that the camera views each preset before moving to the next preset.
Adjusts the direction of the preset location, and the camera direction speed.
Adjusts the zoom and zoom speed of the camera.
Adjusts the focus of the camera.
This feature is not available when you configure IP cameras.
Adjusts the iris of the camera.
This feature is not available when you configure IP cameras
Displays the camera’s manufacturer’s onscreen menu. Some camera manufacturers require you to accept
onscreen agreements.
Table 29: Presets tab on the Mechanical PTZ tab
Menu area
Digital PTZ/Fisheye tab
On the Digital PTZ/Fisheye tab, you can configure presets for digital PTZ and fisheye cameras.
Figure 23: Digital PTZ/Fisheye tab in the Camera Settings window
Name
Description
Settings pane
To activate the control functions for digital PTZ and fisheye cameras, select the Enable check box. This
feature is available even if the camera has no mechanical PTZ functionality.
Presets pane
For fisheye cameras, select a lense mode from the Fisheye mode list. If you select Immervision from the list,
additional model and mounting options display.
Creates and modifies presets for digital PTZ and fisheye cameras.
To create a preset, enter a name in the Name field, and then click New. By default, the system assigns a name
to a digital PTZ preset. The system can also assign the same name to a PTZ preset. To avoid having presets
with the same name, ensure that you assign an unique name to all presets.
The total number of presets displays under the Preset list.
Pan/Tilt area
Adjusts the direction of the preset location, and the camera direction speed.
Zoom area
Adjusts the zoom and zoom speed of the camera.
Table 30: Digital PTZ/Fisheye tab
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Schedule tab
On the Schedule tab, you can create a recording schedule for a camera or for a multiple of cameras on a
server.
Figure 24: Schedule tab in the Camera Settings window
Name
Description
Legend area
Settings area
Displays how Event Recordings and Camera Time Lapses display in the schedule grid.
To record any motion or alarms that occur, select Motion.
To record continuously, select Free Run.
To record alarms that occur, select Alarm.
Camera Lapse Time area
Information area
Apply To button
Table 31: Schedule tab
If you do not want to record anything, select None.
Sets the number of images you want to record for every second or minute of the selected time.
Displays details of the recording schedule for a camera on a specified day and time.
To display the recording schedule details of a camera, hover the cursor over the corresponding
square in the calendar grid.
Applies the schedule to a multiple of cameras on the same server
Creating a recording schedule
To create a recording schedule, complete the following steps:
1. On the Schedule tab, left-click the calendar grid and drag the cursor until you have drawn a box over
the days and corresponding hours for when you want the camera to record.
2. In the Settings area, select a recording option.
3. Click Apply.
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PoE ports window
The PoE Ports window displays the port information for Una systems. The ports display in different
colors and indicate the status of the camera. For more information, see Table 32: PoE Ports window.
Figure 25: PoE Ports window
Opening the PoE Ports window
To open the PoE Ports window, complete the following steps:
1. Click the Config (Setup) Page icon on the toolbar.
2. From the Navigation tree, expand Configure System.
3. Expand Add IP Cameras, and then select PoE Ports.
Name
Description
Port column
Displays the number of each physical Ethernet port that can be found on the back panel of a Una
exacqVision recorder.
Displays the camera name that the port detects.
Displays the camera’s IP address.
Displays the camera’s brand.
Displays the camera model.
Displays the camera’s MAC address
Name column
Address column
Make column
Model column
MAC address
column
Power column
Budget column
Status column
Displays the camera’s power output.
Displays the maximum power that the camera can use.
Displays the status of the camera’s connection. You can also determine the cameras status by the color
of the port.
Grey indicates that the port is not connected.
Yellow indicates that the system is scanning for port.
Green indicates that the camera is connected
Red indicates that the camera is disconnected and is not responding.
Table 32: PoE Ports window
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Security integrations window
In the Add Security Integrations window, you can add security devices to an exacqVision server.
Note: You can only add security devices that the exacqVision system supports.
Figure 26: Add Security Integrations window
Adding a security device
To add a security device to a server, complete the following steps:
1. In the Add Security Integrations window, click New.
2. In the Add Security Integration Device area, select a device brand from the Type list.
3. Enter the Hostname or IP address of the security device.
4. Enter a port number for the security device.
5. Enter a username and password for the security device.
6. Click Apply. The device appears under the Add Access Control node in the Navigation tree. You can
then click on the device in the Navigation tree to access a list of controls for the device.
Note: You must configure the security device before you add it to a server. For information on
how to configure the device, see the manufactures user manual.
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Serial profiles window
In the Serial Profiles window, you can create and configure serial profiles to integrate an exacqVision
server with serial data devices, such as Point of Sale (POS) or bank machine systems.
Figure 27: Serial Profiles window
Name
Description
Profile Selection list
SOT marker
Displays a list of existing serial profiles.
The Start of Transaction Marker (SOT) field tells the exacqVision system when you start a transaction.
This field is case-sensitive.
Displays a list of marker types.
The End of Transaction Marker (EOT) field tells the exacqVision system when you end a transaction.
This field is case-sensitive.
Changes the font that displays in the Live view window.
Sets alarms can you can triggers through key words.
Marker Type list
EOT marker
Font button
Event Keywords tab
To set an alarm that you can trigger, click New and then enter key words in the String field.
To apply case sensitivity to all strings or key words, select the Case Sensitive check box.
Line Masks tab
The Event Keywords tab is not available in exacqVision Start.
Blacks out areas of the camera view so that they are not visible in live video panels or in recorded data.
This feature is useful for hiding information such as credit card details.
To black out an area of a camera’s view, click New and then enter one or more words into the String
field.
To black out an area of a camera’s view in live video panels, select Live.
String
Replacements tab
To black out an area of a camera’s view for recorded data, select Search.
Modifies the serial data strings into a readable format.
To modify the serial data, enter the information as it appears in the serial data and then enter the
substitute information that is easier to read into the Replace field.
To modify the data strings for live view, select Live.
Rules tab
To modify the data strings for recorded data, select Search.
Creates conditions that you can use to perform more detailed serial data string searches.
To create a rule, see Creating a rule for serial data string searches.
To edit a rule, click edit in the Configure field.
Data Retention
To select the number of days that serial data can be stored before it is automatically deleted, select the
pane
number of days from the Days to Retain Data list and then click Apply.
Serial Preview pane Displays an example of serial data from a serial profile that you select from the Port Name list.
Table 33: Serial Profiles window
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Name
Description
Port Name list
Show Raw Data
check box
Flush button
Displays a list of existing serial profiles.
Displays all the characters between the lines of data.
Send To button
Displays the next line of data if the serial port timeout is zero, the data does not reach the maximum line
length, and if an EOT was not transmitted.
Copies data sting examples that you can then save as a SOT, EOT, Keyword, line mask, or string
replacement. You can also save the data string example from one rule to a new rule or an existing rule.
To save a data string example, click the Pause button and highlight the string, and then click Send To.
Table 34: Serial Preview pane
Creating a serial profile
To create a serial profile, complete the following steps:
1. In the Serial Profiles window, click New.
2. In the Profile Configuration area, enter a name for the profile in the Name field.
3. In the SOT marker field, enter a command.
4. From the Marker Type list, select a marker type.
5. In the EOT marker field, enter a command.
6. In the Event Keywords tab, click New.
Note: After you enter data in the Event Keywords tab, you then need to link the profile to the
appropriate action in the Event Linking window by selecting Serial Profile in the Event Type list.
For more information, see Error! Reference source not found..
7. Click Apply.
Creating a rule for serial data string searches
To create a serial data string condition, complete the following steps:
1. On the Rules tab in the Serial Profiles window, select New.
2. From the Field Position list, select whether the condition information occurs before or after the value
of interest.
3. Enter the condition text.
4. In the Operator list, select <, >, or =.
5. In the Value field, enter the value of interest.
6. Optional. To add another condition, in the lower-left corner of the window click the Plus icon.
7. Click OK
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Serial ports window
In the Serial Ports window, you can configure the serial ports on an exacqVision system to
communicate with serial devices, such as POS terminals and PTZ cameras. There are two types of ports
that you can configure; UART ports and IP ports.
Figure 28: Serial Ports window
UART pane
For UART serial ports, ensure that you connect the wires to the serial port and then configure the port.
The system automatically detects and displays the ports. For more information, see Table 35: UART pane.
Name
Description
Name field
Use list
Enter a unique name for the port.
From the Use list, select a purpose for the port.
Port list
Profile/Protocol
list
Baud list
Data Bits list
Stop Bits list
Parity list
Flow Control list
Max Line Length
field
Line Ending field
Timeout field
The POS option is for recording transactions at a cash register. By default, the last option is the built-in RS485 port.
The operating system automatically selects a port from the Port list.
Displays a list of configured serial profiles that you can select.
To create a new serial profile for the port, from the list select New. The Serial Profiles window opens. For
more information on how to create a serial profile, see Creating a serial profile.
The option you select from the Baud list must match the connecting device. For more information, see
the devices manufacturer information.
The option you select from the Data Bits list must match the connecting device. For more information,
see the devices manufacturer information.
The option you select from the Stop Bits list must match the connecting device. For more information,
see the devices manufacturer information.
The option you select from the Parity list must match the connecting device. For more information, see
the devices manufacturer information.
The option you select from the Flow Control list must match the connecting device. For more
information, see the devices manufacturer information.
Specifies the maximum number of characters the port receives before it assumes it is at the End of a Line
(EOL). The default number of characters is 80.
Specifies what characters or string of characters identifies the EOL.
In exacqVision systems, the default line ending is Carriage Return Line Feed (CR LF) for Windows and LF
for Linux. \x0D represents CR and \x0A represents LF. If this field is left blank, the system uses the OS
default line ending.
Specifies the number of seconds the port waits after receiving data before sending the data to the serial
profile for processes.
The default value is zero. For troubleshooting, enter 1 in the Timeout field.
Status field
Displays the status of the port connection and troubleshooting information.
Table 35: UART pane
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IP pane
For IP ports, you must add the port manually by clicking New in the IP pane.
Name
Description
Name field
Enter a unique name for the port. This name is visible in the Live window and by exacqVision client
users.
From the Use list, select a purpose for the port.
Select a profile from the Profile list.
Use list
Profile list
Type list
Address field
Port field
Max Line Length field
Line Ending field
Timeout field
Status field
Table 36: IP pane
You can create profiles on the Serial Profiles window. For more information, see Creating a serial
profile.
Select the transport type. The device’s manufacturer defines the transport type.
Enter the IP address of the device.
Enter the Transmission Control Protocol (TCP) port of the device. The device’s manufacturer
defines the TCP port.
Specifies the maximum number of characters the port receives before it assumes it is at the End of
a Line (EOL). The default number of characters is 80.
Specifies what characters or string of characters identifies the EOL.
In exacqVision systems, the default line ending is Carriage Return Line Feed (CR LF) for Windows
and LF for Linux. \x0D represents CR and \x0A represents LF. If this field is left blank, the system
uses the OS default line ending.
Specifies the number of seconds the port waits after receiving data before sending the data to the
serial profile for processes. The default value is zero.
For troubleshooting, enter 1 in the Timeout field.
Displays the status of the port connection and troubleshooting information.
Audio inputs and outputs window
In the Audio Inputs/Outputs window, you can enable audio inputs for recording. All exacqVision
systems are ship with the audio inputs disabled. This is due to legal restrictions on audio recording in
some countries.
Figure 29: Audio Inputs/Outputs window
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Name
Description
Audio area
Audio Channel Name
field
Record Enable check
box
Communications area
Displays the system audio number.
Enter a name for the audio input channel.
Select the Record Enable check box to enable the audio input for recording.
Verifies that the audio input connects to a channel, and that you can send audio on 2-way audio
systems.
To verify that the audio input connects to a channel, click Listen.
To verify that you can send audio on a 2-way audio system, click Talk.
Displays the recording mode setting for the audio input. To change the recording mode, see
Schedule tab.
Table 37: Audio Inputs/Outputs window
Recording Mode area
Trigger inputs window
In the Trigger Inputs window, you can configure alarm inputs on hybrid systems and some IP cameras
to trigger video recording, or a relay. You can then activate the trigger inputs in the Event Linking
window. For more information, see Error! Reference source not found..
Figure 30: Trigger Inputs window
Name
Description
Trigger Input area
Trigger Name field
Normal State area
Displays the name of the camera.
Enter a name for the trigger input.
Displays the normal states for the trigger.
For Normally Open, select NO.
For Normally Closed, select NC.
Status area
Displays the alarm state of the trigger.
Table 38: Trigger Inputs window
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Alarm outputs window
In the Alarm Output window, you can configure alarm outputs on hybrid systems and some IP cameras.
Figure 31: Alarm Outputs window
Name
Description
Alarm Output area
Alarm Name field
Normal State area
Displays the name of the system or camera.
Enter a name for the alarm output.
Select one of the following normal states for the alarm:
For 5VDC, select Hi.
For 0VDC, select Lo.
Status area
Displays the status of the alarm.
Table 39: Alarm Outputs window
Video outputs window
In the Video Output window, you can create tours between analog video cameras in different display
modes.
Figure 32: Video Output window
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Creating a tour in the Video Output window
To create a tour in the Video Output window, complete the following steps:
1. From the Cameras in Tour list, select the cameras that you want to include in the tour.
2. From the Layout area, select a layout.
3. Move the Dwell Time slider to set the length of time before a monitor switches to the next camera.
The dwell time range is between 1 and sixty seconds.
4. Click Apply.
Storage window
In the Storage window, you can access the Drive, Extended, Hardware, and Network tabs to configure
the system’s hard drives for video storage, and to monitor the health of the system’s drives and RAID
arrays.
Drive tab
The Drive tab displays information about the drives that you install on the system, including the capacity
of the drive, the available storage space, and its health status. On the Drive tab, you can also set the
minimum or maximum time period for storing video.
Figure 33: Drive tab in the Storage window
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Name
Description
Content Age pane
Displays the age of the oldest recorded video on the system, and sets how long the system retains
video data before it deletes. If you delete the video data before the set date, a trigger action on the
Event Linking window activates. For more information, see Error! Reference source not found..
Displays the number of saved bookmarks, the total storage requirements for the bookmarks, and the
age of the oldest content on the system. Bookmarks do not delete automatically, unless their size
exceeds the total storage capacity.
Displays information about the drives you install on the system. For more information, see Table 41:
Drive Configuration pane.
Sets the minimum or maximum time period that the system stores video from each camera. To set a
time period for storing video, see Setting a time period for storing video.
Bookmark Storage
pane
Drive Configuration
pane
Expiration
Configuration pane
If you enable the System-wide feature on an exacqVision Professional or Enterprise system, the
expiration configuration feature disables.
Use the expiration configuration feature only when the law requires you to delete video after a specific
period of time.
Table 40: Drive tab
Name
Description
Name area
The system drive C;\ in Windows, or /mnt/edvr/0 in Linux, is for the exacqVision software and
operating system. You cannot record video to this drive, or use it for video storage.
Capacity area
Displays the space capacity of the hard drive.
Enabled check box
To enable a drive for video storage, select the Enabled check box. You can locate the storage drives
below the system drive.
Video Space slider
Adjusts the maximum amount of drive space that you can use for data storage. If you adjust the video
space to 85% or greater, you can decrease the performance of the system.
Used Space area
Displays the current hard drive capacity.
Status area
Displays the current health status of the hard drive.
Table 41: Drive Configuration pane
Setting a time period for storing video
To set a time period for storing video, complete the following steps:
1. In the Expiration Configuration list, select a camera, and then click Add.
2. From the Added Cameras list, select a camera.
3. From the Type list, choose one of the following options:
• To delete a video after a period of time, select At Most.
• To save a video for a minimum period of time, select At Least.
Note:
•
•
If you select At Most, you cannot select the camera for archiving, or delete bookmarked
video from the camera.
If you select At Least, the system attempts to save video from that camera for the set
period of time. However, if necessary, the system reduces the amount of time for other
cameras that are also set to save data on the servers. The system can stop recording
video from all cameras to avoid violating the expiration configuration setting.
4. From the Days list, select a period of time.
Note: To apply a time period to all the cameras in the system, use the Type and Days list in the
Expiration Configuration area.
5. Click Apply.
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Extended tab
On the Extended tab, you can configure storage drives on an S-Series system.
Figure 34: Extended tab in the Storage window
Configuring a storage drive on an S-series system
To configure a storage drive on an S-series system, complete the following steps:
1. In the Portals pane, click Add.
2. Enter the IP address of the S-series system in the IP Address field.
3. In the Targets pane, select the Enabled check box of the system.
4. Click Apply.
Hardware tab
The Hardware tab displays attributes for each hard drive and RAID controller in the system.
Figure 35: Hardware tab in the Storage window
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Name
Description
Storage Hardware
pane
Displays a list of all the RAID controllers and hard drives that are installed on the system.
Self-test for Single
Disk area
If a drive or a controller is in an alarm state, it displays in red. Alarm states include rebuilding an array,
high drive temperature, drive verification failure, drive removal, and a new drive.
On new systems with RAID storage arrays, you can view the drive information in a tree or graphic
format.
Performs a self-test for individual drives.
To perform a short text, click Start Short Test.
To perform a long test, click Start Long Test.
Properties area
Thresholds pane
Smart Attributes pane
Self-tests for All Disks
pane
View Log button
Table 42: Hardware tab
Hot Space drives that connect through LSI RAID cards fail the test.
Lists the properties of the drive or controller that you select from the Storage Hardware list.
Modifies the temperature threshold for a hard disk.
To modify the temperature of a hard disk, select a hard disk from the Device list, enter a minimum
and maximum temperature in Min. Value and Max. Value fields, and then click Apply.
Displays the current values and operating threshold of attributes that the hard drive manufacturer
provides.
Launches a short or long test for Western Digital hard drives.
A short test runs for 2 to 3 minutes and does not significantly impact performance. It performs
electrical and mechanical tests, and verifies some areas of the disk.
A long test runs for 1 or more hours, depending on the disk activity, and does not significantly impact
performance. It performs electrical and mechanical tests, and verifies all areas of the disk.
Displays a log of the short or long test results.
Network tab
On the Network tab, you can allocate drives in an S-Series system for archiving or for extended storage.
Name
Description
Name field
Size field
Type list
Server Address field
IQN/Address field
Status field
Table 43: Network tab
Displays a list of the installed drives on an S-Series server.
Displays the size of the drive.
To allocate a drive for archiving or for extended storage, select an option from the Type list.
Displays the IP address of the server.
Displays the IQN/address
Displays the status of the drive.
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Notifications window
In the Notifications window, you can access the E-mail Message Profiles, E-mail Servers, and the Web
Server tabs. On these tabs, you can configure an e-mail server and a text-message profile to send an
email when an event occurs. To configure events for an email notification, see Event monitoring
window.
Note: The Notification window is not available in exacqVision Start
E-mail Message Profiles tab
On the E-mail Message Profiles tab, you can create and configure email notifications.
Figure 36: E-mail Message Profiles tab in the Notifications window
Name
Description
Test Profile button
When list
To test the notification email, select a profile email from the list and click Test Profile.
Determines when the notification email is sent. The default state is Alarm Starts.
To send a notification email when an event starts, select Alarm Starts.
To send a notification email when after an event, select Alarm Ends.
Send Rate Limit list
Attach Preview check
box
To send a notification email when an event starts and after the event ends, select Alarm Starts and
Ends.
To adjust the minimum number of seconds between when email notifications are sent, use the Send
Rate Limit list. Adjusting the number of seconds between email notifications can reduce unnecessary
emails. For example, if you configure a notification email to be sent every time a motion event
occurs, during a thunderstorm thousands of emails can be sent. Adjusting the Send Rate Limit
reduces those notifications.
Attaches video clips or images of the event to the email notification.
A video clip is sent with the email notification instead of an image if the camera is streaming in a
H.264 or MPEG-4 format.
Message field
In the Message field, you can use bracket tags to insert camera names, dates, times, serial
information, Mac addresses, and links to video.
Table 44: E-mail Message Profiles tab on the Notifications window
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Creating an email notification profile
To create an email notification profile, complete the following steps:
1. Click New.
2. In the Profile Description field, enter a brief description of the email’s content.
Note: This description will also appear in the Action Target field in the Event Linking window.
3. In the From field, enter the email address of the person sending the email, and then in the To field,
enter the email addresses of the recipients.
4. Enter a subject for the email, and then type the email message in the Message field. For more
information, see Table 44: E-mail Message Profiles tab on the Notifications window.
5. Click Apply.
E-mail Servers tab
On the E-mail Servers tab, you can configure the outgoing Simple Mail Transfer Protocol (SMTP) mail
server. For more information, contact the network administrator.
Figure 37: E-mail Servers tab in the Notifications window
Name
Description
Authentication area
To authenticate your email server, enter a username and password in the Username and Password
fields, and then confirm the password by entering it again in the Confirm field.
Displays a list of the email servers.
Email servers list
If you configure more than one email server, the exacqVision system will send a notification to the first
email server in the list. If the notification fails to reach the email server, the exacqVision system sends
another notification to the next server in the list, and so on until the notification is successfully sent.
To change the order of the email server list, select a server from the list and then use the Arrow icons.
Table 45: E-mail Servers tab in the Notifications window
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Adding a server to the SMTP mail server
To add a server, complete the following steps:
1. Click New.
2. Enter a name for the server in the Server Description field.
3. In the Outgoing Mail Server area, enter the IP address and port number of the outgoing mail server.
The default port number is 25.
4. Click Apply.
Web Server tab
On the Web Sever tab, you can configure email notifications to include a direct link to video that is
associated with the email notification. To include a direct link in an email notification, you can enter the
camera’s IP address in the Address field, and then click Apply.
Figure 38: Web Server tab in the Notifications window
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Creating a text-message notification
exacqVision systems can also send automated text-message notifications.
To create a text-message notification, complete the following steps:
1. Create a list of all the phone numbers and their service providers that you want to notify.
Note: For ported phones, you must know the current service provider.
2. Obtain the service provider’s email-to-text service gateway address. This address can be found on
the service provider’s public website.
3. Test the existing email server connection by, creating an email server and notification profile for your
email address, and then configuring an event link to send a notification when an event occurs. For
information on how to create an email server and notification profile, see Notifications window. For
information on how to configure an event link, see Event Linking window.
4. Add a new profile on the Notification window. For more information on how to add a new profile,
see Creating an email notification profile.
Note: In the Recipients field, enter the recipient’s phone-numbers using the following format:
phonenumber@vnet.net. Some service providers do not display the subject line of the message,
but you still must enter at least one character in the subject field.
5. In the Even Linking window, configure one or more events for the new text-message profile. For
more information on how to configure an event, see Event Linking window.
Auto export window
In the Auto Export window, you can create an auto export profile, and export data from specified inputs
the local servers using a CD, DVD, hard drive, or removable drive.
Note: The Auto Export window is not available in exacqVision Start.
Figure 39: Auto Export window
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Name
Description
Minutes Before list
To select the number of minutes of video to include in the profile export before the auto export starts,
use the Minutes Before list.
To select the number of minutes of video to include in the export after the auto export starts, use the
Minutes After list
To generate different automated names for exports, enter {date format} and a combination from
Table 48: Variables.
Minutes After list
Export Name field
Example: {date format = “video automatically exported on %x at %X”}or
{date format = “%H, %M, %S, %x”}
Export PS file only
Exports files greater than 4GB and up to 137GB. If you don’t select the Export PS file only check box,
check box
the file exports in an .exe format.
Table 46: Edit Profile pane in the Auto Export window
Name
Description
Drive Status pane
Media Status pane
Eject Media When
Done check box
Displays whether the system has a writable CD/DVD drive with compatible formats.
Displays whether a blank disc is in the drive, and the blank disc’s format and storage size.
Configures the CD/DVD drive to open automatically when the system finishes exporting data to the
disc. If the front door on the system is latched, the drive cannot open. To configure the CD/DVD drive
to open automatically, select the Eject Media When Done check box and then click Save.
Refreshes the information in the Activity Status pane.
Initiates the exporting of data to the specified output.
Refresh Status button
Auto Export Now
button
Activity Status pane
Displays the status and burn progress of the export.
Table 47: Activity, Drive and Media Status panes in the Auto Export window
Variable
Description
%a
Weekday abbreviation
%A
Weekday name
%b
Month abbreviation
%B
Month name
%c
Full date/time
%d
Day of month
%H
Hour (24h format)
%I
Hour (12h format)
%j
Day of year
%m
Month (01-12)
%M
Minute
%p
AM/PM
%S
Second
%U
Week of year (start Su)
%w
Day of week (Su=0, Mo=1)
%W
Week of year (start Mo)
%x
Date (xx/xx/xx)
%X
Time (xx:xx:xx)
%y
Last two digits of a year
%Y
Year (20xx)
%Z
Time zone abbreviation
%%
Percent symbol
Table 48: Variables
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Creating an auto export profile
To create an auto export profile, complete the following steps:
1. Click New.
2. In the Edit Profile area, enter a name for the profile in the Name field.
3. Select a number of minutes from the Minutes Before list.
4. Select a number of minutes from the Minutes After list.
5. In the Export Path list, select a destination for the export files. If you select Drive, enter a name for the
drive in the Export Name field.
Note: Windows shared directories are not included in the list.
6. From the Sources list, select the cameras to include in the auto export profile.
7. Click Apply.
Note: The system cannot use the profile until you link the profile to an event in the Event Linking
window. For more information see Event Linking window.
Exporting data to a CD, DVD, or drive
To export data to a CD, DVD, or drive complete the following steps:
1. In the Auto Export window, click Auto Export Now.
2. From the Items to Export list, select a device.
3. Select a start and end date and time for the export.
4. Select an export destination.
5. Click Start Export.
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Event Linking window
Event linking improves event searches, by including a linked action in the search options. In the Event
Linking window, you can connect different events, such as the activation of an input trigger with actions
such as recording video or triggering an alarm.
Figure 40: Event Linking window
Name
Description
Server Actions list
Event Type list
Displays a list of events
Displays a list of possible events. For more information, see Table 50: Available Event Types and Event
Sources in The Event Linking window.
Event Source list
Input triggers and soft triggers are the only event types available in exacqVision Start
Displays a list of event sources. For some options, you can create, edit or delete the event source using
the New, Edit, and Delete buttons.
Sets how long an alarm must occur before an action takes place and the system logs the event. The
default value is Immediately.
To set the event source time, select the Lasts at Least check box, and then select the number of seconds,
minutes, or hours.
Action Type list
Displays a list of possible actions. For more information, see Table 51: Available Action Types and Action
Targets in the Event Linking window.
Action Target list
Displays a list of possible targets. For more information, see Table 51: Available Action Types and Action
Targets in the Event Linking window.
Pre Trigger list
Determines how much buffered data to store before an event occurs.
Post Trigger list
Determines how long to continue to perform the action that you select from the Action Type list after an
event occurs.
Log Settings area Determines how long the event is stored in the event database. The maximum time that an event can be
stored is 365 days.
Table 49: Event Linking window
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Event Type
Event Type description
Event Source
Video Motion
Video Loss
A camera detects motion.
The analog video signal
disconnects.
Activates triggers on the server
or IP cameras with an alarm
input.
The system detects a key word
on a pre-selected port entered
in the Serial Profile window.
The system detects a key word
on any serial port with that
profile.
The system detects a problem
with health of the exacqVision
server hardware.
Any camera that connects to the exacqVision server.
Any analog camera that connects to the exacqVision server.
Input Trigger
Serial Port
Serial Profile
Health
IP Camera
Connection
Soft Trigger
The network cannot connect
to the IP camera.
A signal is sent from the client
to the server.
Any input trigger on the back of a server or IP camera that connects to the
server. You can customise the default device and input number in the
Trigger inputs window.
Any serial port that you configure on the server. For more information, see
Serial ports window.
Any serial profile that you configure. To select all the key words and rules
associated with a serial profile, select the profile’s name.
Includes failures and temperature problems in a device; storage
configuration problems; subscription expiration; video throttling alarms;
monitoring parameter alarms on the Hardware Monitoring tab in the
System window; and connection failures to shared network drives for
archiving.
Any IP camera that connects to the exacqVision server.
To create a new soft trigger with a default name, select New. You can also
select pre-configured soft triggers from the list.
To rename the soft trigger, double-click its name.
To delete the soft trigger, click Delete.
An event reaches its time
To set a start and end time and date for the trigger, click New.
period.
Analytics
The system detects a video
A list of video analytic events.
analytic event.
Source Group A multiple of event types for
To select a combination of event types and event sources, and to
advanced event linking.
determine whether they trigger, select New.
Table 50: Available Event Types and Event Sources in The Event Linking window
Time Trigger
Action Type
Action Type description
Action Target
None
No action is performed. The event is logged in the event
database and you can search for it in the Search
window.
Records video.
No action target available.
Recorded Video
Any camera that connects to the exacqVision
server.
Recorded
Records audio.
Any audio input that connects to the
Audio
exacqVision server.
Output Trigger
A wired output trigger on the back of the server or IP
Any output trigger on the back of the
camera is activated.
exacqVision server or IP Camera.
Output Video 1
The analog monitor switches to a full-screen view of the
Any of the analog cameras that connect to the
camera you select.
exacqVision server.
Notify
An email notification is sent according to the profile you
Any of the profiles that you configure in the
create in the Notifications window.
Notification window.
Auto Export
Data is saved to a CD/DVR device in an auto export
Any of the profiles that you configure in the
profile. For more information, see Auto export window.
Auto export window.
PTZ Preset
The camera points in a specific direction. For more
Any of the presets that you associate with the
information, see Mechanical PTZ tab.
camera in the Mechanical PTZ tab in the
Camera Settings window.
Table 51: Available Action Types and Action Targets in the Event Linking window
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Creating an event link
To create an event link, complete the following steps:
1. Click New.
2. From the Event Type list, select an event.
3. From the Event Source list, select an event source.
Note: If you select Soft Trigger, Time Trigger, or Source Group in the Event Type list, you can
create or edit the Event Source list using the New, Edit, or Delete buttons.
4. From the Action Type list, select an action
5. From the Action Target list, select a target.
Note: For information on the options available in the Event Type, the Event Source, the Action
Type and the Action Target lists, see Table 50: Available Event Types and Event Sources in The
Event Linking window and Table 51: Available Action Types and Action Targets in the Event
Linking window.
6. Click Apply.
Event monitoring window
In the Event Monitoring window, you can configure the exacqVision client to react to events that occur
in connected servers. Before you configure the exacqVision client to react to an event, you must create
and event monitoring profile. An event monitoring profile is a set of actions, such as displaying live
video or triggering a sound, that are triggered by an event, such as motion or trigger inputs. After you
create an event monitoring profile, you must activate it and assign a camera to it using the Live window.
To create an event monitoring profile, see Creating an event monitoring profile.
Note: The Event Monitoring window is not available in exacqVision Start.
Figure 41: Event Monitoring window
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Name
Description
Profiles list
Show Event
Monitor List check
box
Show Newest
Event check box
Displays a list of event monitoring profiles
To automatically display a window in the Live window when one or more events that you are monitoring
occur, select the Show Event Monitor check box.
Type area
To ensure that the most recent event displays, unless another event with a higher priority occurs
simultaneously, select the Show Newest Event check box. For more information, see Table 53: Client
Actions pane in the Event Monitoring window.
To display a single camera in the Live window when a specific event occurs, select Video Panel.
To display a preconfigured view when a specific event occurs, select View.
Table 52: Profile pane on the Event Monitoring window
Name
Description
Client Actions list
Event Type list
Displays a list of events that the exacqVision client reacts to when they occur.
Displays a list of possible events. For more information, see Table 50: Available Event Types and Event
Sources in The Event Linking window.
Event Source list
Action Type list
Action Target list
Priority list
Timeout list
Input triggers and soft triggers are the only event types available in exacqVision Start
The content of the Event Source list varies depending on what option you select in the Event Type list,
and how it is configured. For more information see, Table 50: Available Event Types and Event Sources in
The Event Linking window.
If events are similar to each other and you do not want to create separate profiles for each event, select
Any from the Event Source list and then select Switch Video from the Action Type list. The Action Type
list then presents you with an option to create an action on the same event source.
Displays a list of actions that can occur when the event from the Event Type list occurs. When you select
an action from the list, a list of target actions displays in the Action Target list.
The content of the Action Target list varies depending on what profile type option you select in the Type
area in the Profile Configuration pane. For more information on the options in the Type area, see Table
52: Profile pane on the Event Monitoring window.
Displays a list of possible targets. For more information, see Table 54: Action Types and Action Targets in
the Event Monitoring window.
Assigns a priority level to the action. The highest priority is 1 and the lowest priority is ten. If different
event types occur simultaneously, the event with the higher priority level displays until it is
acknowledged. Then the events with lower priorities display.
Determines how long an event displays in the Live window.
If you select 0, the event displays in the list until it is acknowledged.
This option is only available if you select Show Event Monitor List in the Profile Configuration pane.
To confirm the deletion of the event before the event is removed from the list, select the Confirm check
box. This option is only available if you select Show Event Monitor List in the Profile Configuration pane.
Enter the message that you want to display when the event occurs
This option is only available if you select Show Event Monitor List in the Profile Configuration pane.
Table 53: Client Actions pane in the Event Monitoring window
Confirm check
box
Message field
Action Type
Action Type description
Action Target options
Log (video panel or view)
A notification of the event saves in the
system log file.
Plays sound.
No Action Target available.
Play Sound (video panel or
view)
Switch Video (video panel)
A list of sounds.
All the cameras that you configure on all connected
systems, or on the system that you select from the
list.
Digital Preset (video panel)
Displays PTZ presets that you configure
All the PTZ presets that you configure on all
on a camera.
connected systems, or on the system that you
select from the list.
Switch View (view)
Displays a single view until a specific
Any view that you configure in the exacqVision
event occurs.
client. This view automatically displays when the
event occurs.
Switch View Tour (view)
Displays a tour until a specific event
Any tour that you configure in the exacqVision
occurs.
client. This tour automatically displays when the
event occurs.
Table 54: Action Types and Action Targets in the Event Monitoring window
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Creating an event monitoring profile
To create an event monitoring profile, complete the following steps:
1. In the Profiles pane, click New.
2. In the Profile Configuration pane, enter a name and description for the profile.
3. Select one of the following profile types:
• Video Panel:
• View:
4. From the Event Type list, select an event.
5. From the Event Source list, select an event source.
Note: You can select Any as the event source if you do not want to create a separate profile for
every source. If you select Any as the event source and Switch Video as the action type, the
Action Type list displays an event source option to create an action on the same event source.
6. From the Action Type list, select an action
7. From the Action Target list, select a target.
8. Click Apply.
Viewing an event profile in the Live window
To view an event profile in the Live window, complete the following steps:
1. Click the View live cameras icon.
2. In the Live window, select Views.
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Schedule window
In the Schedule window, you can create a recording schedule. The Schedule window contains two tabs;
the Days tab and the Sources tab. On the Days tab, you can create a schedule for all connected devices
in the system. On the Sources tab, you can create a schedule for a single connected device. By default,
an exacqVision system configures a schedule to record all motion and events.
Figure 42: Schedule window
Schedule modes
When creating a schedule, you can choose from four modes of recording settings. For more
information see, Table 55: Recording setting modes.
Name
Color
Description
Motion
Blue
Records any motion or when alarms that occur.
Free Run
Green
Continuously records. Free Run recording uses a large amount of disk space.
Alarm
Red
Records when alarms that occur.
None
White
Does not record.
Table 55: Recording setting modes
Name
Description
Legend pane
Setting pane
Displays how Event Recordings and Camera Time Lapses display in the schedule grid.
Displays the different recording settings modes. For more information, see Table 55: Recording
setting modes.
Displays details of a camera’s settings for the day and time you select. To display the details of the
camera’s settings, in the grid hover the cursor over a square that corresponds to the day and time you
want.
Applies the recording schedule to other week days.
Information pane
Copy Current
Configuration pane
To apply the schedule to another week day, select the day’s check box and then click Set.
Table 56: Days tab
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Creating a schedule for all devices
To create a schedule for all devices, complete the following steps:
1. In the Days tab, select the appropriate tab for the day of the week.
2. Left-click the grid and drag the cursor until you have drawn a box over the days and corresponding
hours for when you want to schedule the recording.
3. In the Setting area, select a recording mode. For more information on the schedule modes, see
Table 55: Recording setting modes.
4. Click Apply.
Name
Description
Camera list
Legend pane
Settings pane
Displays a list of camera that are available for scheduling.
Displays how Event Recordings and Camera Time Lapses display in the schedule grid.
Displays the different scheduling settings modes. For more information, see Table 55: Recording
setting modes.
Applies the camera’s schedule to another device.
Apply To button
Table 57: Sources tab
Creating a schedule for a single device
To create a schedule for a single device, complete the following steps:
1. In the Sources tab, from the Cameras list select a device.
2. Left-click the grid and drag the cursor until you have drawn a box over the days and corresponding
hours for when you want to schedule the recording.
3. In the Setting area, select a schedule mode.
4. Click Apply.
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Archiving window
An archive provides storage and quick access and retrieval of recorded video and audio data. Archiving
supports video and audio only with bookmarking and case data. Serial data and events are not
supported and remain on the exacqVision server. While archiving is running, it can cause video
recording rates to throttle, especially if the system is on a wide area network with limited bandwidth. To
avoid throttling video recording rates, you can schedule archiving when video recording rates are low,
such as during the night or during closing hours.
In the Archiving window, you can create an archive for video and other data on a Server Message Block
(SMB) shared network drive that a multiple of exacqVision servers can use.
Note: Archiving is not available in exacqVision Start.
Figure 43: Archiving window
Target tab
On the Target tab, you can configure one or more shared network drives for data retrieval.
Name
Description
Status area
Percent to Use
slider
Displays whether the server has successfully connected to the shared network drive.
Adjusts how much of the drive you want to use for archiving. To select a percentage of the drive to use
for archiving, move the Percent to Use slider.
Desired Content
Age list
Expiration
Configuration area
Direct Search pane
Status pane
A progress bar displays different colors to indicate the current space capacity of the drive. Blue
indicates the amount of space that the current drive you are configuring for archiving is using. Grey
indicates the amount of unused space, and red indicates the amount of space that other systems use. If
you select a percentage of the drive that includes red, that portion of the drive cannot be used for
archiving by the other systems.
To select the number of days that you want the system to archive the data, use the Desired Content
Age list. If you delete data before the set number of days, the system creates an event that can trigger
an action.
Sets the limit for the number of days that you can store archived video. The system deletes any video in
the archive that is older than the set value. To set a limit for the number of days to store data, select At
Most, and then select a number of days from the Days list. The default value is 30.
Connects excqVision clients directly to the archive without having to go through the exacqVision
server. To connect an exacqVision client directly to the archive, select the Enabled check box and then
enter a username and password. For more information, see Direct search.
Displays information about the current archive task.
To view additional details about the archiving task, select Details.
Table 58: Target tab in the Schedule window
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Configuring a drive for archiving
To configure a drive for archiving, complete the following steps:
1. In the Target tab, click New.
2. Enter the path of the shared network folder and the subdirectory in the Address field.
3. Enter a username and password for the shared network drive.
4. Move the Percent to Use slider to adjust how much of the drive you want to use for archiving. For
more information, see Table 58: Target tab in the Schedule window.
5. In the Direct Search area, enter a username and password that the exacqVision client uses to log on
to the archive.
6. Click Apply.
Direct search
Direct search connects exacqVision clients directly to an archive without having to go through the
exacqVision server. This can speed up video downloads, reduce network bandwidth consumption, and
enable recorded video to be available when it’s associated exacqVision server is offline.
The Status area in the Direct Search pane displays information about the connection between the
exacqVision client and the archive. For more information, see Table 59: Direct search status messages.
Status message
Description
Invalid Address
The address is not in a valid format. Use the following format when entering the address:
\\ipaddress\share\folder or hostname.
Path Not Found
The target server is reachable, but the folder cannot be found on the shared network drive.
Disconnected
The system cannot connect to the shared network drive because of an invalid address, username, or
password.
Connected
The system is connected to the target server.
Table 59: Direct search status messages
Task schedule pane
In the Task Schedule pane on the Target tab, you can schedule archiving tasks for servers. The system
archives any applicable data recorded while the archive task is in progress, if there is enough time
remaining in the task.
Name
Description
End Time area
Determines the end time for the archiving task.
To configure the system to scan the server for data to archive every 5 minutes, select Continuous.
To configure the system to continue archiving until all the applicable data is archived, select Until
Finished.
Frequency area
To configure the system to stop archiving at the time you specify in the End Time area, select User
Defined. If the archiving time period that you select is not long enough to archive all applicable data,
the remaining data is archived during the next archiving time.
If you select Until Finished or User Defined in the End Time area, use the Frequency area to select
when you want the archiving task to start.
To select the days of the week individually, select Custom.
Table 60: Task Schedule pane on the Target tab
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Configuring an archiving task on a server
1. Select a server.
2. In the Task Schedule tab, click New.
3. In the Configuration pane, enter a name for the archiving task in the Name field.
4. Select a start time.
5. Select an end time type and an end time. For more information on the End Time types, see Table 60:
Task Schedule pane on the Target tab.
Note: The oldest applicable data archives first. If the Status area displays a message that
indicates that the archive didn’t complete, change the end time of the archiving task.
6. In the Frequency area, select a frequency option, and then select the days of the week.
7. Click Apply.
Schedule tab on the Archiving window
The Schedule tab in the Archiving window has two tabs; the Days tab and the Sources tab. On the Days
tab, you can create an archiving schedule for all devices on a server. On the Sources tab, you can create
a schedule for a single device on a server.
Figure 44: Schedule tab in the Archiving window
Name
Description
Archive All
Bookmarks check box
Legend area
Setting area
Archives all video and audio that you include in bookmarks even if it falls outside of the archiving
schedule.
Displays how Event Recordings display in the schedule grid.
Displays the modes of recording settings. For more information, see Table 55: Recording setting
modes.
Displays the recording schedule behind the archiving schedule.
Show Recording
Schedule check box
Information area
Displays details of the cameras settings for a selected time. To display a camera’s settings for a
selected time, hover the cursor over a corresponding square in the schedule grid.
Copy Current
Applies the recording schedule to other week days. To apply the schedule to another week day,
Configuration area
select the day’s check box and then click Set.
Table 61: Days tab on the Schedule tab in the Archiving window
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Creating an archiving schedule for all devices on a server
To create an archiving schedule for all devices on a server, complete the following steps:
1. In the Days tab, select the appropriate tab for the day of the week.
2. Left-click the grid and drag the cursor until you have drawn a box over the days and corresponding
hours for when you want to schedule the archiving.
3. In the Settings area, select a recording mode. For more information on the recording modes, see
Table 31: Schedule tab.
4. Click Apply.
Creating an archiving schedule for a single device on a sever
To create an archiving schedule for a single device on a server, complete the following steps:
1. In the Sources tab, select a device from the Device list.
2. Left-click the grid and drag the cursor until you have drawn a box over the days and corresponding
hours for when you want to schedule the archiving.
3. In the Settings area, select a recording mode. For more information on the recording modes, see
Table 31: Schedule tab.
4. Click Apply.
5. Optional. To apply the schedule to another device, click Apply To.
Users window
In the Users window, you can add and delete users from the system, configure the access level of a user
group, and assign permissions to view cameras.
Figure 45: Users window
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Name
Description
User Accounts list
Displays a list of system users and user groups.
To add a new user or user group, see
Adding a user to the system and Adding a user group to the system.
To change the password or permissions for a user or user group, see Users window.
Query AD/LDAP
button
User Configuration
pane
To delete a user or user group, select the user or user group from the User Accounts list, and then
click Delete.
Tests the connectivity and queries the LDAP server.
In the User Configuration pane, you can create a new user or user group and configure their access
level, permissions, and privileges. For more information, see
Adding a user to the system and Adding a user group to the system.
Table 62: Users window
Name
Description
User Group list
Displays a list of permission levels for users. For more information see Table 64: User Group list in the
Users window.
User Group Name
field
Priority list
The Custom Group option is not available in exacqVision Start.
Enter a name for the user group.
Displays a list of PTZ priority levels.
When two users attempt to control the PTZ functions of the same camera simultaneously, the user
with the higher priority level is granted PTZ control. If a second user attempts to control the PTZ
functions on a camera that is already controlled by a user with the same priority, the controls remain
with the first user.
Administration users automatically have PTZ priority over any other user, and power users have
priority over all users except administration users.
Metadata area
Custom User
Privileges list
Custom User
Permissions list
The Priority list is not available in exacqVision Start.
You can use the Metadata area to create data fields to refine a user search.
To create a data field, click the Plus icon and then enter the information in the corresponding field.
Displays a list of privileges that you can assign to a user or user group.
The Custom User Privileges area is not available in exacqVision Start.
Displays a list of devices that you can select so that users or user groups can operate them in the
exacqVision client.
To edit the Custom User Permissions list, you must clear the View Admin and User Amin check
boxes in the Custom User Privileges list.
Table 63: User Configuration pane
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Adding a user to the system
To add a user to the system, complete the following steps:
1. In the Users window, click New.
2. In the User Configuration pane, enter a username for the user in the Username field.
3. Enter a password and confirm the password in the Password and Password Confirm fields.
4. Select a permission level from the User Group list. For information on the permission levels, see
Table 64: User Group list in the Users window.
5. Select a PTZ priority level from the Priority list.
6. Optional. From the Custom User Privileges list, select the privilege you want the user to access
7. Optional. From the Custom User Permissions list, select the devices that you want the user to access
Note: To edit the Custom User Permissions list, you must clear the View Admin and User
Admin check boxes in the Custom User Privileges list.
8. Click Apply.
Adding a user group to the system
To add a user group to the system, complete the following steps:
1. In the Users window, click New.
2. Select a permission level from the User Group list. For information on the permission levels, see
Table 64: User Group list in the Users window.
3. In the User Configuration pane, enter a username for the user group in the User Group Name field.
4. Select a PTZ priority level from the Priority list.
5. Optional. From the Custom User Privileges list, select the privilege you want the user group to
access
6. Optional. From the Custom User Permissions list, select the devices that you want the user group to
access.
Note: To edit the Custom User Permissions list, you must clear the View Admin and User
Admin check boxes in the Custom User Privileges list.
7. Click Apply.
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Changing a user’s priority level
To change a user’s priority level, complete the following steps:
1. In the Users window, select the user from the User Accounts list.
2. In the Password field, enter the user’s password and confirm the password by entering it again in the
Password Confirm field.
3. Select a new permission level from the User Group list. For information on the permission levels, see
Table 64: User Group list in the Users window.
4. Optional. From the Custom User Privileges list, select the privilege you want the user group to
access
5. Optional. From the Custom User Permissions list, select the devices that you want the user group to
access.
Note: To edit the Custom User Permissions list, you must clear the View Admin and User
Admin check boxes in the Custom User Privileges list.
6. Click Apply.
Permission level
Description
Full Admin
The user can access all features in the system.
Power User
The user can access all features in the system, except for adding and deleting users.
Live Only
The user can only view live video from all cameras.
Search Only
The user can search for recorded video.
Live + Search
The user can view live video and search for recorded video from all cameras.
Custom group or user A custom set of permissions that you create for a user or group.
Table 64: User Group list in the Users window
Systems window
The Systems window lists all the servers that connect to the exacqVision system and displays
information about each of the servers, as well as any metadata fields that you add to refine a search. For
more information on metadata fields, see Table 63: User Configuration pane. For more information on the
Systems window, see Table 65: Systems window.
Figure 46: Systems window
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Name
Description
System Name column
Displays the name of the server.
Serial Number column
IP address column
Connection Status
column
To view the model number and serial number information of the server, right-click the System
Name field.
Displays the serial number of the server.
Displays the IP address and hostname of the server.
To connect or disconnect a single server from the exacqVision system, right-click the connection
status of the server, and then select Connect or Disconnect.
License column
MAC address column
Version column
Status column
Days column
Import Licenses button
Export Licenses button
Connect All button
Disconnect All button
If the physical connection between the client computer and the server is interrupted when the
server is connected to the exacqVision client, the Connection Status field displays Network Activity
Timeout and the Status field displays Disconnected.
Displays whether the system has a Start, Enterprise or Professional license, and updates the
system’s license key. You can update the system’s licence key from a file or from text.
To update a license key, right-click the License field and select Update, then select File or Text. If
you select File, you can browse to a .KEY file that contains the license information. If you select Text,
you can type the license key manually.
Displays the MAC address of the server.
Displays the software version that the server is currently using
To display additional information about the software version that the system is using, right-click the
Version field.
Displays the recording status of the server.
Displays the number of days that the server stores recorded video.
To import a multiple of license numbers from a .CSV file, click Import Licenses.
To compile a list of the license numbers currently on display in the Systems window, click Export
Licenses.
To connect multiple servers from the exacqVision system, left-click the connection status of the first
server in the list, press Shift and then highlight the other servers. Right-click the highlighted list and
then from the menu select Connect All.
To disconnect multiple servers from the exacqVision system, left-click the connection status of the
first server in the list, press Shift and then highlight the other servers. Right-click the highlighted list
and then from the menu select Disconnect All.
Opens the exacqVision Product Registration page in a web browser.
Product Registration
button
Send usage statistics
Sends anonymous and non-sensitive information to the manufacturer about how you use
check box
exacqVision cameras and features.
Learn more link
Opens a Privacy Policy page in a web browser.
Table 65: Systems window
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Device window
The Device window displays information about compression boards in exacqVision hybrid video
servers. The compression board in an exacqVision hybrid video server manages the analogy cameras
that connect to the systems. If a compression board is installed in an exacqVision server, the Device
Information pane displays the eDVR device type, and the serial number of the device.
Figure 47: Device window
Name
Description
Device Information
Displays the eDVB device type and the serial number of the compression board in an exacqVision
pane
server
Temperature Monitor To set the temperature threshold of the e compression board and link it to an event, select a
pane
temperature from the Threshold list and then click Apply.
Table 66: Device window
Client window
In the Client window, you can customize the exacqVision client’s settings.
Figure 48: Client window
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Name
Description
Live Video Panel pane
Colors pane
Modifies the window display and audio settings on the Live window. For more information,
see Table 68: Live Video Panel pane in the client window.
Changes the default border colors on video panels for the following events: Motion, Alarm,
Free, Run, PTZ Focus, and Event Monitor. To change an events color, click the color next to
the events name, and then select a new color and click Ok.
Live pane
The Colors pane is not available in exacqVision Start.
To maintain the video panel aspect ratio when you increase or decrease the size of the
exacqVision client, select Keep Aspect Ratio During Resize.
To display a minimized client when an event occurs that requires user action, select Restore
Client on User Attention Request.
VGA Acceleration pane
Decoding pane
Multistreaming pane
Timelapse Playback pane
Show Configuration Mode to
Operating System Restricted
Users heck box
Disable Windows Font
Smoothing check box
VideoPush pane
To ensure that audio and video play back synchronize, select Enabled from the Lip
Sync/Video Smoothing list. This option buffers up to 5 seconds of video and audio and can
compensate for an intermittent video stream. However, it also increases memory usage and
video latency.
Resolves display issues that the video card causes, by attempting to improve the video
refresh rate and other display issues. The availability of the VGA Acceleration options varies
depending on the video card that you install.
The VGA Acceleration pane is not available in exacqVision Start.
Improves the visual quality of video in the exacqVision client. For more information, see
Table 69: Decoding pane in the Client window.
To hide secondary streams of cameras in the Navigation tree in the Live window, and let the
client determine the most appropriate stream to display, select Hide Individual Quality
Streams.
To let the client handle all secondary streams as if they were quality streams, even if the
secondary stream’s aspect ratio is different from the main stream, select Manage All Streams
as Quality Streams.
Controls the video gap intervals that are a result of time-lapse recording or discontinuous
motion. By default, the system automatically jumps to the next video frame after a onesecond gap. To increase or decrease this gap, move the Immediate jump to next frame if gap
exceeds 1 second slider.
The Timelapse Playback pane is not available in exacqVision Start.
Hides the Config (Setup) Page icon for users with Window settings restrictions.
This feature is not available in exacqVision Start.
By default, the system applies a font smoothing technique to sharpen text font. To disable
this technique, select the Disable Windows Font Smoothing check box.
For the exacqVision client to receive items from another exacqVision client with an Enterprise
license, select Enable Receiving Display.
If you enter a name for the exacqVision client in the Display Name field, it displays on the title
bar of the exacqVision client that it connects to remotely.
Event Buttons pane
For more information on the VideoPush feature, see VideoPush window.
Creates shortcuts for any configured soft trigger. To create a shortcut for a soft trigger, see
Creating a shortcut for a soft trigger.
Inactivity Timeout pane
The Event Buttons pane is not available in exacqVision Start.
Automatically disconnects live video streams after a set time of inactivity.
To set an inactivity time, select Enable, and then from the Disconnect Live Stream After list,
select a number of minutes and click Apply.
Themes pane
24-Hour Clock
Table 67: Client window
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To change the exacqVision client color scheme, use the Select a theme list.
This feature is only available on Mac computers.
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Name
Description
Show Sunken Boarder check box
Mute during 2-way audio check
box
2-Way Audio list
Decreases the space between video panels.
Mutes all sound when you use the 2-Way Audio feature.
Panel Size list
Displays a list of microphones that connect to the client computer. To send audio from
the client to the server, select a microphone from the 2-Way Audio list.
Displays a list of video panel size options for live video.
To display the video panels using the dimensions of the currently displaying video panel,
select Content. If the majority of the video panels on display capture 16x9, all video
panels will display in 16x9.
To display the video panels using the dimensions of the Live window, select Window.
To display the video panels in 4x3, select 4x3.
To display the video panels in 16x9, select 16x9. If the video panels display in 16x9, the
widescreen layout icons are not available.
Table 68: Live Video Panel pane in the client window
Name
Description
H.264 Deblocking area
To apply deblocking on all cameras that stream video, select By Device.
To apply deblocking on cameras at all times, select Enabled. This option can reduce the
maximum display frame rate.
To disable deblocking, select Disabled.
The H.264 Deblocking pane is available only to Administrators and Power Users, and on
some cameras.
GPU Decoding slider
Accelerates the decoding of video streams. To set the GPU decoding, move the GPU
Decoding slider and then click Calibrate.
Table 69: Decoding pane in the Client window
Creating a shortcut for a soft trigger
To create a shortcut for a soft trigger, complete the following steps:
1. In the Event Buttons pane, click New.
2. Enter a description of the soft trigger in the Tool Tip field.
3. Click Change Icon, and upload a default or custom icon.
4. Optional. Enter a keyboard shortcut key.
5. Select one of the following button styles:
• Sustained: Asserts the command once or creates a latching effect when applicable.
• Momentary: Asserts a brief on effect for as long as you click the icon.
6. From the list, select a soft trigger.
7. Click Apply.
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Joystick window
In the Joystick window, you can configure standard USB joysticks with the exacqVision system.
Note: The Joystick window is not available in exacqVision Start.
Name
Description
Current joystick list
Displays a list of currently configured joysticks and previously configured joysticks.
Joystick
Configuration area
Position Control
Source area
Buttons
If a joystick is drifting while in a resting position, click Calibrate to regain control.
Modifies the position control, zoom, and playback speed of the joystick. For more information see,
Table 71: Joystick Configuration area in the Joystick window.
If the joystick has a Point of View (POV) source, you can switch the joysticks functionality from X/Y
Axis to POV by selecting POV.
Displays a list of actions that you can use to program the joystick. The actions vary depending on the
model of joystick.
Applies the factory default settings.
Reset to Defaults
button
Table 70: Joystick window
Name
Description
X/Y Axis area
To increase or decrease the position control sensitivity, move the Sensitivity slider.
To invert the directional movement of the camera or view, select the Invert Y Axis check box.
Z Axis area
To adjust the joystick to a starting point, move the joystick to the position you want and then click
Calibrate.
To increase or decrease the zoom sensitivity, move the Sensitivity slider.
To invert the zoom direction, select the Invert Z Axis check box.
X Position area
When you adjust the cameras zoom, the Z Axis box in the Z axis area turns green to indicate the
direction of the zoom.
To increase or decrease the playback speed, move the Sensitivity slider.
To invert the playback speed direction, select the Invert X Axis check box.
When you adjust the playback speed, the X Axis box in the X Axis area turns green to indicate the
direction of the zoom.
Table 71: Joystick Configuration area in the Joystick window
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Indicators window
Indicators provide system configuration suggestions to the user when problems arise as they navigate
through the system. In the Indicators window, you can view and edit indicators.
Figure 49: Indicators window
Name
Description
Indicators list
Indicator
Configuration pane
Indicators icon list
Displays a list of connected exacqVision servers that support the indicators feature.
Displays a list of system configuration suggestions. For more information, see Table 73: Indicator
Configuration pane.
Displays a list of the current error and warning messages for the server. The number in the lower-right
corner of the icon indicates the number of errors and warnings that the system detects.
To display the Indications icon list, click the Indicator icon in the upper-right corner of the toolbar.
Table 72: Indicators window
Name
Description
Enabled check box
Image column
Level column
To activate an indicator message for a server, select the Enabled check box.
Displays an image depicting whether the indicator message is a warning or an error. The image
changes automatically when you change the level type of the message in the Level column.
To set an indicator message to Warning or Error, select Warning or Error from the Level list.
Dismiss column
Error messages have a higher priority over warnings.
Displays a list of options that you can use to edit the indicators settings.
To remove the indicator for the remainder of the client session, select Dismiss. When the client
restarts, the indicator displays again.
To remove all indicators with the same level message, select Dismiss all of this type. When the client
restarts, the indicator displays again.
To permanently disable the indicator on the server, select Disable for this system.
To permanently disable the indicator on all systems, select Disable for connected systems.
Table 73: Indicator Configuration pane
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Groups window
In the Groups window, you can create groups of cameras and devices from a multiple of servers, and
search for video and data in groups. After you create a group, in the Live window you can display live or
recorded video from all the items in the group in the same video panel layout.
Note: The Groups window is not available in exacqVision Start.
Figure 50: Groups window
Name
Description
Groups list
Displays a list of created groups.
To add a group to the Groups list, see Create a new group.
Items in Group list
To delete a group from the Groups list, select the group and then click Delete.
Displays a list of items in the group you select or are creating.
To remove an item from the Items in Group list, select the item and click Delete.
To change the order of items in the list, select the item and then click the Arrow icons.
Available Items list
Displays a list of available devices that you can add to a group. To add a device to a group, select the
device from the Available Items list and then click Add.
Table 74: Group window lists
Create a new group
To create a new group, complete the following steps:
1. In the Groups window, click New.
2. In the Group Configuration pane, enter a name and description for the group.
3. From the Icon list, select an icon to represent the group. This icon appears in the Navigation tree.
Note: You can also select a custom icon by clicking Add Icon.
4. Select a camera, server, or device from the Available Items list, and then click Add. Repeat this step
to add more items to the group.
Note: If you select a server, all the cameras and devices in the server are added to the group.
5. Click Apply.
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Maps window
In the Maps window, you can upload a map image of a location or building and associate cameras, soft
triggers, and other devices to it to create a custom map.
Note: The Maps window is not available in exacqVision Start.
Figure 51: Maps window
Name
Description
Map list
Displays a list of custom maps and their servers.
Map Image
To create a child map for an existing map, select the map from the Map list before you click New. After you
create the map, the icon for the child map displays on top of the map.
To remove an item from a map, right-click the item’s icon on the map and select Remove Selected Item.
To reverse the direction of an item on a map, right-click the icon and select Mirror icon.
To rotate a device on the map, click the devices icon and select Icon Rotation.
To change the appearance of an icon on the map, select the icon and then click Icon Balloon.
Item list
Displays a list of items and their servers that the map currently contains.
Table 75: Maps window
Creating a custom map
To create a map configuration, complete the following steps:
1. In the Maps window, click New.
2. In the Map Configuration pane, enter a name and description for the map.
3. Click Map Image to upload a graphic file of the map you want to use.
Note: To improve the response time, use PNG or JPEG files.
4. From the Icon list, select an icon to represent the map.
Note: You can also select a custom icon by clicking Add Icon.
5. Associate items to the map, by selected them from the Available Items list and dragging them onto
the map.
6. Click Apply.
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Views window
In the Views window, you can create custom views from a combination of cameras from the Cameras,
Groups, and Maps lists. There are 3 categories of views: For more information on the view categories,
see Table 76: View categories.
Figure 52: Views window
Name
Description
System views
User group views
Available to all users that connect to the server.
Available to users with permission level access.
User views
User group views are not available in exacqVision Start.
Available only to the user that created the view.
The User views option is not available in exacqVision Start.
Table 76: View categories
Name
Description
View category list
Displays the view categories and a list of the views and view folders that you create.
New Folder button
Adds a new folder to the View Category list
Available Items list
Displays a list of items from the Cameras, Groups, and Maps lists.
Item list
Displays a list of items and their servers that the view currently contains.
Table 77: Views window
Creating a view
To create a view, complete the following steps:
1. Select a view category from the View category list and then click New View.
2. Enter a name and description for the view in the View Configuration area.
3. In the upper part of the View Configuration pane, select a video panel layout.
4. To add a device, select it from the Available Items list and drag it onto a video panel. You can add
devices from the Cameras, Groups, or Maps lists.
5. Optional. To add an event monitor profile, right-click the video panel and select Event Monitor.
6. Click Apply.
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Tours window
In the Tours window, you can create tours and configure existing tours.
Figure 53: Tours window
Name
Description
Tours list
New Folder button
Dwell Time list
Views In Tour list
Displays a list of existing tours and tour folders.
Adds a new folder to the Tours list.
The number of seconds that each view is displays for.
Displays a list of views in the new tour you are creating, or a list of views from an existing tour.
To add a view to the View in Tour list, select a view from the Available Views list and click Add.
To delete a view from the Views In Tour list, select the view in the list and click Remove.
Available Views list
Displays a list of views and view folders that you can use to add to a tour.
Item list
Displays a list of items and their servers that the tour currently contains.
Table 78: Tours window
Creating a new tour
To create a new tour, complete the following steps:
1. In the Tours window, click New Tour.
2. Enter a name and description for the tour in the Tour Configuration pane.
3. Select a view from the Available Views list, and click Add. Repeat this step to add more views to the
tour.
4. Select the view in the Views In Tour list, and then select a Dwell Time.
5. Click Apply.
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Layouts window
In the Layouts window, you can create customized video panel layouts to add to the Live window.
Figure 54: Layout window
Name
Description
Layout list
Panel Size list
Sunken Borders list
Displays a list of customized video panel layouts.
Displays a list of video panel sizes for the overall layout.
Displays a list of sunken border settings.
Icon area
Panel Count area
To use the default client settings, select Use client settings from the Sunken Borders list.
Displays how the customized layout displays as an icon in the Live window.
Displays the number of video panels that are in the layout.
Configuration icons
Display Options list
There is a limit of 48 panels in a layout.
To obtain a description of the function of each Configuration icon, hover the cursor over the icon. The
icons do not become active until you select one or more video panels.
To select a display option for a video panel, select the video panel and then select a display option
from the Display Options list.
To apply a display option to all video panels, select a display option from the Display Options list and
then click Apply to all.
Compares the video panel sizes.
Show gridlines check
box
Table 79: Layout window
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Creating a customized video panel layout
To create a customized video panel layout, complete the following steps:
1. In the Layouts window, click New Layout.
2. In the Layout Configuration area, enter a name and description for the layout.
3. From the Panel Size list, select a size for the entire layout.
4. In the upper part of the Layout Configuration pane, select a layout option that closely resembles the
customized layout you want to create.
5. Select one or more video panels.
Note: To select a multiple of video panels, press Ctrl and then select the video panels.
6. Using the Configuration Icons, complete one or more of the following actions to create a customized
layout for the video panels:
• To merge two panels, click the corner of a video panel and drag it into another video panel.
• To delete a video panel, right-click the video panel and then click Delete.
• To split a video panel, right click the video panel and then click Split.
7. Click Apply.
System information window
In the System Information window, you can view information about the current users that are logged
on to the system, the plugin file version information, and the system log.
Figure 55: System Information window
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Name
Description
System Usage pane
Displays the current users that are logged on to the system, the users’ access level, IP address, and the
number of streams they view.
Displays the software version of each system file.
Version Information
pane
System Log tab
To search the system log, see Searching the system’s log.
You can sort the Displaying records list by clicking any of the column headings in the list.
To open the system log with a text editor, click Export.
Login History tab
To apply a time limit to the number of days you want the system to save an entry in the system log,
select the number of days from the Maximum Days Storage list, and then click Apply.
Displays the log history of the system’s users.
To display the log history, select a start date and time, and an end date and time, and then click Search.
To save the log history as a separate log file, click Export.
To view the Login History tab, you must connect to a compatible system.
Audit Trail tab
The Login History tab is not available in exacqVision Start.
Displays a list of actions that were performed on the system.
To display the audit trail list, select a start date and time, and an end date and time, and then click
Search.
To apply a time limit to the number of days you want the system to save an action, select the number of
days from the Maximum Days Storage list, and then click Apply.
To view an action in XML, double-click the entry in the Displaying records list.
To view the Audit Trail tab, you must connect to a compatible system.
The Audit Trail tab is not available in exacqVision Start.
Table 80: System Information window
Searching the system’s log
To view the system’s log, complete the following steps:
1. On the System Log tab in the Search area, select a start date and time, and then select and end date
and time.
2. From the System Log Level list, select the type of message that you want to search for in the
system’s log.
3. Click Search.
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Chapter 4. Live window
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Live window overview
In the Live window, you can view and manage your cameras, groups, and maps, send and receive
information and audio to and from other client systems, and replay video using exacqReplay. To open
the Live window, click the Live window icon in the toolbar.
Note: Cameras that you configure for multistreaming display in the Navigation tree with a
yellow star. For more information on multistreaming, see Multistreaming.
Video panels
A video panel displays live or recorded video, and captured images from a camera or other devices. In
the Live window, you can use the Layout icons on the toolbar to change the layout of the video panels.
When you select a layout from the toolbar, the system automatically populates the video panels with
the cameras in the Navigation tree. This layout also becomes the default layout for the video panels. The
available Layout icons vary depending on the number of cameras you connect and the width of the
exacqVision client window. To create a custom layout, see Creating a customized video panel layout.
In Table 81, you can find a list of video panel functions.
Function
Description
Populating video
panels
To populate a single video panel, drag and drop a camera from the Navigation tree into a video panel.
The panel can be empty or displaying video.
Opening a camera’s
settings
Deleting a camera
Saving an image
To populate all the video panels with cameras, double-click a camera in the Navigation tree. The
camera appears in the upper-left panel, and the rest of the panels populate with the next cameras in
the list. You can also drag and drop a server into a video panel to populate the video panels with the
cameras in that server.
To access the camera’s settings, right-click the video panel and select Properties.
To delete a camera from a video panel, right-click the panel and select Disconnect Video.
To save an image in a video panel, right-click the panel and select Save Image As or Save Image.
Table 81: Video panel functions
Performing a quick search in the Live window
To perform a quick search in the Live window, complete the following steps:
1. From the Navigation tree, drag the camera or cameras that you want to search into the video panels.
2. Right-click a video panel and select Search.
3. Choose one of the following options:
• Video: Searches the camera in the video panel you select.
• Layout: Searches all the cameras in the video panel layout.
The Search window opens and plays the last two hours of video from the camera or cameras you
select. For more information on searching video, see Search window overview.
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Viewing a group
In the Live Window, you can view groups of cameras and devices that you can create from a multiple of
servers. For information on how to create a group, see Create a new group.
Note: The Groups feature is not available in exacqVision Start.
To view a group, complete the following steps:
1. In the Live window, click Groups.
2. From the Navigation tree, double-click the first camera in a group.
Note: If the video panel layout contains more panels than there are cameras in a group, the first
cameras from the next group in the list display in the remaining panels.
Viewing a map
In the Live window, you can view a map of a location or floor plan, and any cameras that you associate
with the map. You can also view and activate soft triggers and alarms that you link to the map. Any
server that has a camera or device linked to the map can access the map. Camera icons on a map
display different colors to represent the recording status of the device. For more information on how to
create a map and associate a camera, an alarm, or soft trigger with a map, see Maps window.
Note: The Maps feature is not available in exacqVision Start.
To view a map, complete the following steps:
1. In the Live window, click Maps.
2. From the Navigation tree, drag the map into a video panel.
In Table 82, you can find a list of display and configuration functions for maps in the Live window.
Functions
Description
Opening a map and cameras
To open a map and the cameras associated with the map, select a Layout icon, and then
from the Navigation tree double-click the map’s name.
To open a camera associated with a map, in the Navigation tree click the camera and
drag it into a video panel.
To activate a trigger or an alarm, double-click the trigger or alarm icon on the map.
To open a child map, double click the child map’s icon in the upper-right corner of the
video panel.
To open a list of servers that can access the map, in the video panel right-click the map
and select Properties.
Opening associated cameras
Activating a trigger or alarm
Opening a child map
Opening a list of servers that can
access the map
Table 82: Map viewing functions
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Accessing a View
In the Live window, you can access views and tours that you create in the Views window, and create
views. To create a view in the Live window, Creating a view in the Live window. To create a view or tour
in the View window, see Creating a view and Creating a new tour.
To access a view or tour, complete the following steps:
1. In the Live window, click Views.
2. From the Navigation tree, double click the view or tour’s name.
Note: To display the names of the cameras and servers that are in the view or tour, hover the
cursor over the view’s name in the Navigation tree.
Creating a view in the Live window
To create a view in the Live window, complete the following steps:
1. In the Live window, select a camera layout from the toolbar.
2. From the Navigation tree, drag the devices that you want into the video panels.
3. From the Navigation tree, click Save View.
4. Enter a name and description of the view in the Save View window, and then click Save.
VideoPush window
You can use the VideoPush window to send views, layouts, groups, cameras, tours, maps, profiles, and
entire systems to another exacqVision client on the same network. To send an item to a public-view
monitor or a video wall, you must configure the receiving exacqVision client to run when you start the
system. You can enable this option when you first install the client software. To open the VideoPush
window, in the Live window click the VideoPush icon in the toolbar.
Note:
•
The VideoPush feature is available only in exacqVision Enterprise.
•
By default, power users and full administration users can use VideoPush. For all other
users, you must grant them access using the Custom User Privileges list in the Users
window. For more information see, Users window.
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Figure 56: VideoPush window
Name
Description
Client list
Displays a list of the available clients that you can send items to using VideoPush.
To receive an item using the VideoPush feature, the receiving exacqVision client must be on the same
network as the sender, and must select the Enable Receiving Display check box in the Client window. For
more information, see Client window.
Collapse button
To send an item in full-screen mode, right-click the exacqVision client from the Client list, and then select
Push Full Screen.
Displays information about whether the VideoPush action was successful, and indicates how many items
the exacqVision client receives successfully. If the receiving exacqVision client is not connected to a system
associated with one or more of the items being sent, the client cannot receive the item.
Reduces the size of the VideoPush window so that you can see the video panels in the Live window.
Send button
To reduce the size of the VideoPush window click Collapse. All of the exacqVision clients that you select in
the Client list before you click Collapse remain selected.
Sends items to other exacqVision clients.
Status list
To send an item to another exacqVision client, select a client from the Client list and then click Send.
Table 83: VideoPush window
Sending information using the VideoPush window
To send information using the VideoPush window, complete the following steps:
1. In the toolbar, click the VideoPush icon.
2. Select the target client or clients from the Client list.
3. Click Send.
Note: If the information is sent successfully, a brief message displays in the lower-left corner of
the Live window’s status bar. The information appears in the target clients Navigation tree. To
return to the task you were doing, click the Back Arrow icon from the toolbar.
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PTZ cameras in the Live window
A Pan-tilt-zoom (PTZ) camera is a camera that you can physically adjust remotely. You can control a PTZ
camera with or without a joystick. To control a PTZ camera with a joystick, see Joystick window. To
control a PTZ camera without a joystick, hover the cursor over the camera’s video panel to display the
PTZ camera controls, or use the PTZ Control panel window by clicking on the PTZ Control icon in the
toolbar.
Note:
•
•
The PTZ Control icon appears in the toolbar only when a PTZ camera displays in a
video panel in the Live window.
User-initiated PTZ commands have priority over event linking PTZ commands, and
both have priority over PTZ preset tours. If two or more PTZ commands occur
simultaneously, the command with the highest priority occurs and the other
commands are ignored for a set time. You can set the Resume Time on the Mechanical
PTZ tab in the Camera Settings window. For more information, see Table 29: Presets tab
on the Mechanical PTZ tab.
Name
Description
Presets list
Displays a list of saved views for PTZ cameras.
To apply a preset to the camera, select a preset from the Presets list.
Pan/Tilt area
Adjusts the direction and direction speed of the camera.
Zoom area
Adjusts the zoom and zoom speed of the camera.
Iris area
Adjusts the iris of the camera. The Iris area is only available on some cameras.
Focus area
Adjust the focus of the camera. The Focus area is only available on some cameras.
Table 84: PTZ Control window
Digital PTZ cameras in the Live window
A digital PTZ camera does not physically move, but can zoom and navigate the camera’s view. To
activate the controls for a digital PTZ camera, right-click the video panel and select Digital PTZ.
Note:
•
•
To adjust a digital PTZ camera, you must enable Digital PTZ when setting up the
system.
For fish-eye cameras, a Fisheye menu to de-warp video replaces the Digital PTZ option.
Using area zoom
You can use the area zoom feature to zoom in on a specific area of live video.
Note: The area zoom feature is only available on some camera.
To zoom in on live video, complete the following steps:
1. In the Live window double-click the video panel that you want to zoom in on.
2. Press and hold Ctrl.
Note: The cursor changes to a Magnifying glass icon.
3. Left-click the video panel and drag the magnifying glass diagonally until you have drawn a box
around the area you want to enlarge. When you release the cursor, the camera zooms into the box.
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2-Way audio window
You can use 2-Way audio to receive and send audio. On the 2-Way Audio window, you can send audio
from a camera or device to another system or device through an audio output connector. To open the
2-Way Audio window, in the Live window click the Audio icon in the toolbar.
Note: The 2-Way Audio window is not available in exacqVision Start.
Sending audio in the 2-Way Audio window
To send audio in the 2-Way Audio window, complete the following steps:
1. In the Live window, click the Audio icon in the toolbar.
2. Optional. To display only the audio outputs from servers associated with the cameras you are
currently displaying, select the Filter relevant to live panel check box.
3. Choose one of the following options:
• To send audio to all available outputs in the Output list, click Talk.
• To send audio to an individual output, from the Output list click Talk.
exacqReplay
exacqReplay can play back recent live video from a single camera, or from multiple cameras that are
currently running in the Live window. The maximum time that exacqReplay can replay video for is 15
minutes.
Replaying video using exacqReplay
To replay video using exacqReplay, complete the following steps:
1. In the Live window, right-click a video panel and then select exacqReplay.
2. Choose one of the following options:
• Video: Replays the camera in the video panel you select.
• Layout: Replays all the cameras in the video panel layout.
3. Select a time from when to start the playback.
4. To replay the video, use the exacqReplay video controls. For information on the exacqReplay video
controls, see Table 85: exacqReplay video controls.
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exacqReplay window
In the exacqReplay window, you can access video control functions to navigate through exacqReplay
videos, track the downloading progress of the exacqReplay video by using the green bar in the Timeline
pane, and play and search through exacqReplay video. The number of downloaded frames and the
total number of frames in the video segment displays in the status bar below the Timeline pane.
Figure 57:exacqReplay window
Icon
Description
Plays video backwards one frame at a time
Rewinds the video
Rewinds the video quickly
Pauses the video
Fast-forwards the video
Fast-forwards the video quickly
Fast-forwards the video one frame at a time
Table 85: exacqReplay video controls
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Event Monitor
In the Live window, you can use the Event Monitor feature to monitor events and set event triggers to
activate when events occur. If you configured an event profile to display an Event Monitoring list, after
you active the Event Monitor feature the list displays below the video panel where you want to monitor
the event. When an event occurs, the event automatically displays in the list until you acknowledge the
event or until the timeout range expires.
Note: If you configure an event profile in Virtual Matrix mode, the Event Monitoring list does not
display.
For more information on the Event Monitoring list functions, see Table 86: Event Monitoring list
functions. To create an event profile, see Creating an event monitoring profile.
Note: The Event Monitor feature is not available in exacqVision Start.
Function
Description
Replaying an event
To replay an event, click the blue Refresh icon.
Acknowledging an event
To acknowledge an event and remove it from the list, select the red Cancel icon.
Removing all events
To remove all events from the list, click Clear Shown.
Table 86: Event Monitoring list functions
Monitoring events in the Live window
To monitor an event in the Live window, complete the following steps:
1. In the Live window, right-click the video panel where you want to monitor an event, and then select
Event Monitor.
2. From the Profile list, select an event profile.
Note: An orange border displays around the video panel you want to monitor. The video does
not display until an event is triggered.
3. Optional. To stop monitoring an event, right-click the video panel and select Disable.
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Soft Triggers window
In the Soft Triggers window, you can activate or deactivate soft triggers for events that you create in the
Event Linking window. To open the Soft Triggers window, in the Live window click the Soft Trigger icon
from the toolbar.
Figure 58: Soft Triggers window
Name
Description
Soft Trigger column
Displays a list of soft triggers that activate the events you create in the Event Linking window.
To activate a soft trigger, select the soft trigger’s check box.
Status column
To deactivate a soft trigger, clear the soft trigger’s check box.
NORMAL indicates that the soft trigger is not active.
ALARM indicates that the soft trigger is active.
Table 87: Soft Trigger window
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Chapter 5. Search window
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Search window overview
In the Search window, you can search and playback recorded video, audio, and events from cameras,
groups, and maps using the following search methods; a timeline search, thumbnail search, list search,
smart search, and a serial list search. In the Search window, you can also search bookmarks and export
manage files
When you perform a search, the camera or device’s names display in the timeline. The recording bars
display in different colors to represent the different modes of recorded video. For information on what
the colors represent, see the Legend area below the Search Range area. You can also view the
metadata of a camera by right-clicking the video panel and selecting.
Timeline search
A timeline search can search cameras, groups, maps, views, audio, or events within a specified time
range.
Performing a timeline search
To perform a timeline search, complete the following steps:
1. In the Search window, click the Timeline Search icon.
2. From the Navigation tree, select the items you want to search
3. In the Search Range area, select a date and time to start and end the search.
Note: The default time duration between the start and end time is two hours. If you change the
start time, the end time adjusts to keep the set duration.
4. Click Search.
Thumbnail search
A thumbnail search scans video from a single camera and captures thumbnail images from a specific
interval of time. You can use a thumbnail search to search cameras, and cameras in groups and maps.
After you complete a thumbnail search, orange lines display in the timeline to indicate the capture time
of each thumbnail.
Note: You can perform a thumbnail search only when you connect to exacqVision server that is
using exacqVision software that is version 4.9 or higher.
Performing a thumbnail search
To perform a thumbnail search, complete the following steps:
1. In the Search window, click the Thumbnail Search icon.
2. From the Navigation tree, select a camera.
3. In the Search Range area, select a date and time to start and end the search.
4. Click Search.
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Name
Description
Playing video from a
To play video starting from a thumbnail, double-click the thumbnail or click the thumbnail’s Play icon.
thumbnail
Centring a search
To make a thumbnail the centre point of a search, click the Plus or Minus icons.
Changing the
To display more or less thumbnail images, select a Layout icon from the toolbar.
thumbnail layout
Table 88: Thumbnail search functions
List search
In a list search, you define the search criteria, such as the time period or event type, to create a list of
cameras, devices, and events.
Note: The list search option is only available in exacqVision software version 7.2 or higher.
Performing a list search
To perform a list search, complete the following steps:
1. In the Search window, select the List Search icon from the toolbar.
2. From the Navigation tree, select one or more cameras, devices, or events.
3. In the Search range area, select a date and time to start and end the search.
4. Click Search.
Name
Description
Source list
Displays a list and images of all the events that took place within the search range.
To play an event, double-click the event in the timeline.
Image Size pane
To open the exacqReplay window to replay the event, highlight an event and press Enter.
Adjusts the image size in the Source list.
Result Filters pane
To adjust the image size, move the slider towards Larger.
Filters the Source list with specific types of events.
To display events that are not motion or alarm events, select the Events check box.
To display motion events, select the Motion check box. Motion events display in the timeline in blue.
To display alarm events, select the Alarm check box. Alarm events display in the timeline in red.
Table 89: List Search window
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Video playback
After you perform a search, you can playback video using the video playback control panel. To open the
video playback control panel, ADD INFO. By default, the system selects all the cameras/devices that
you search for video playback.
Name
Description
Timeline
To disable or enable a camera for video playback, click the camera name.
The video bars in the timeline change color to indicate how much video has downloaded. You
can view information on the video download colors in the Legend area.
Video panel
Cursor line
Play icon
Stop icon
To remove the downloaded video, right-click the timeline and select Clear All Cache or Clear
Selected Items Cache.
To display a single camera, double-click the video panel of the camera you want to display. To
return to a multi-camera view, double click the video panel again.
After the video or videos download, you can quickly scan the video by moving the cursor left or
right.
To play video at a specific interval, in the timeline double-click the video bar at the time you want,
and then click the Play icon.
Stops the video downloading.
To stop video from downloading, click the Stop icon. You can still view all the video that
downloads before you click the Stop icon.
Table 90: Video playback control panel
Video playback and Point Of Sale (POS)
When you play back video associated with POS data, the video synchronizes with the data when it
plays. The POS data displays next to the video panel. If you search from more than one device, each
device displays on a separate tab.
Note: Unprintable characters automatically delete from the data display.
Identifying event motion in video playback
On analog cameras, you can locate an area of a camera’s viewpoint to identify the cause of an event
trigger. This feature can be useful when it is difficult to determine the cause of the event, such as a
branch of a tree blowing in the wind.
To identify the event, complete the following step:
•
Right-click the video panel and then select View Motion. A blue box marks the area where the
motion is occurring. You can remove the blue box by right-clicking the video panel again and
selecting View Motion.
Note: This feature is available only on some cameras.
Smart search
You can use a smart search to search for occurrences of motion in specific areas of a camera’s
viewpoint. You can only perform a smart search in 1x1 video panel layout.
Note: The Smart Search feature is not available in exacqVision Start.
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Performing a smart search
To perform a smart search, complete the following steps:
1. Perform a search.
2. From the toolbar, click the Smart Search icon.
Note: For the Smart Search icon to be active, ensure that you select only one camera and that
the video is downloading.
3. Left-click the video panel and drag the curser until you have drawn a box over the area you want to
search.
4. To adjust the motion sensitivity in the Smart Search window move the Sensitivity slider to the right.
Note: Some cameras and server hardware also support a Use Embedded Data option. This
option can increase the speed of smart searches by obtaining and using motion values when
video is recording.
5. Click OK, and then click OK to view the frames in the timeline. When the smart search is complete,
the system displays the number of frames that contain motion from the selected area.
Note:
•
•
The smart search frames display in orange in the timeline.
When you play back the video, the video only plays the smart search frames.
Map search
You can use a map search to find video in cameras associated with a map. For information on how to
upload a map image and create a custom map, see Maps window.
Note: The Map Search feature is not available in exacqVision start.
Performing a map search
To perform a map search, complete the following steps:
1. In the Search window, select Maps.
2. From the Navigation tree, select the maps you want to search.
3. Select the map or maps you want to search.
Note: When you select a map, you also select all its child maps and cameras associated with
the map. To remove child maps or cameras, clear them in the Navigation tree.
4. In the Search Range area, select a data and time to start and end the search.
5. Click Search.
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View search
You can use a view search to search video from a custom view.
Performing a view search
To perform a view search, complete the following steps;
1. In the Search window, select Views.
2. From the navigation tree, select the views you want to search.
Note: You can find out what cameras are in a view by hovering the cursor over the view in the
Navigation tree.
3. In the Search Range area, select a date and time to start and end the search.
4. Click Search.
Event search
You can use an event search to narrow the search to a specific event that you previously configured in
the Event Linking window. You can also use an event search to find video and audio that is associated
with an event.
Note: The event search feature is not available in exacqVision Start.
Performing an event search
To perform an event search, complete the following steps.
1. In the Search window, select Events.
2. From the Navigation tree, select the events you want to search.
3. In the Search Range area, select a date and time to start and end the search.
4. Click Search.
5. Optional. The red bars in the timeline indicate when video or audio was triggered to record. You can
search for the video that the event belongs to by selecting the camera in the Navigation tree and
then conducting a search with that event.
Bookmarks
Bookmarks are video clips that you can permanently save and access easily with the exacqVision client.
To access a list of the bookmarks you create, in the Search window select Bookmarks.
Note: The Bookmark feature is not available in exacqVision Start.
Name
Description
Go to bookmark after you
To view a bookmark immediately after you save it, select the Go to bookmark after save check
save check box
box.
New Case button
Creates a collection of bookmarks.
Table 91: New Bookmark tab
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Creating a bookmark
To create a bookmark, complete the following steps:
1. In the Search window, click the Bookmark icon in the toolbar.
2. In the Timeline pane, select the Start Bookmark icon or the End Bookmark icon. A default bookmark
clip appears.
3. Adjust the cursor lines to mark the start and end of the video clip you want to bookmark.
Note: The green cursor marks the beginning of the bookmark clip and the red cursor clip marks
the end of the bookmark clip.
4. In the Timeline pane, click the Create Bookmark icon.
5. In the New Bookmark tab, enter a name and description for the bookmark.
6. Click Apply.
Performing a bookmark search
To perform a bookmark search, complete the following steps:
1. In the Search window, click Bookmarks.
2. From the Navigation tree, select the bookmarks you want to search.
3. In the Search Range area, select a date and time to start and end the search.
4. Click Search.
Serial Search list
You can use the Serial Search list to search devices for events that are linked to keywords or rules. For
information on how to create a keyword or rule, see Creating a rule for serial data string searches.
Note: If the Serial Search list does not display, ensure that no events or bookmarks are selected
in the Navigation tree.
Performing a search using the Serial Search list
To perform a search using the Serial Search list, complete the following steps:
1. Select the device from the Navigation tree.
2. From the Serial Search list, select a keyword or a rule.
Note: If you select a rule, you can click the Pencil icon to open the Serial Rules window and
modify the rule.
3. In the Search Range area, select a date and time to start and end the search.
4. Click Search.
Note: All occurrences of the key word or rule during the time range displays on the timeline in
red. Associated video displays in blue.
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Exporting files
You can export files from up to 16 cameras with a Professional or Enterprise license. With a Start
license, you can export files from a single camera.
Exporting video files
To export a video file, complete the following steps:
1. In the Search window, perform a search. For information on how to perform a video search, see
Search window overview.
2. In the Timeline pane, locate the start of the video clip on the timeline, then right-click the timeline
and select Mark Start.
3. Adjust the cursor lines to mark the start and end of the video clip.
Note: The green cursor marks the beginning of the video and the red cursor clip marks the end
of the video.
4. Optional. To select a specific area of video to export, click the Crop Export icon, and then select an
area of video to export.
Note: This option is only available if you select a single camera for video playback.
5. Click the Export a video icon from the toolbar.
6. In the Export Video window, enter a file name.
7. Select a file location and file type, and then click Save.
Note:
•
•
The default file type is .exe (a standalone executable file). You can launch an .exw file in
a player, which can be run by a user who does not have access to the exacqVision
client. You can also select a .psx, a packaged .ps, a .avi, a .avi, a .mov, and a mp4 file
format.
If the system disconnects during an export process, the export process automatically
resumes after the system reconnects.
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Export players
You can download players using the following links:
•
Windows Media Player
http://www.microsoft.com/windows/windowsmedia/default.mspx
•
Quicktime Player
http://www.apple.com/quicktime/download
•
VLC Player
http://www.videolan.org/vlc
•
MPlayer
http://www.mplayerhq.hu/design7/dload.html
You can download codecs using the following links:
•
3ivx MPEG4 decoder
http://store.3ivx.com/3ivxStore/?features=dec&platform=win&license=plus&Go=Go
•
DivX decoder
http://www.divx.com/en/downloads
•
Quicktime codec resources
http://www.apple.com/quicktime/resources/components.html?os=Windows&ctype=696d
6463&csubtype=48323634
•
Perian Codec for Quicktime
http://www.perian.org
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In Table 92, you can find information about the file compatibility of operating systems.
Windows Players
Linux Players
Mac Players
Video format
WMP*
Quicktime Player
VLC
MPlayer
VLC
Quicktime Player
AVI
MJPEG
●
●
with DivX decoder
●
●
●
●
with DivX decoder
AVI
MPEG4
●
with DivX
●
with DivX decoder
●
●
●
●
with DivX decoder
AVI
MPEG4
with ASP
●
with DivX
●
with DivX decoder
●
●
●
●
with DivX decoder
AVI
H.264
●
with DivX
●
with DivX decoder
●
●
●
●
with DivX decoder
Quicktime
MJPEG
●
●
●
●
●
Quicktime
MPEG4
●
●
●
●
●
Quicktime MPEG4
with ASP
●
with 3ivx MPEG4 decoder
●
●
●
●
with 3ivx MPEG4 decoder
Quicktime
H.264
●
●
●
●
●
●
mp4
MJPEG
●
mp4
MPEG4
●
●
●
●
●
mp4
MPEG4
with ASP
●
with 3ivx MPEG4 decoder
●
●
●
●
with 3ivx MPEG4 decoder
mp4
H.264
●
●
●
●
●
Table 92: Quicktime and AVI file export players
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Burn Disc window
You can use the Burn Disc window to burn files to a CD or DVD. To open the Burn Disc window, click
the Save to a CD or DVD icon in the toolbar.
Note: If you do not have a CD burner on your computer, the Save to CD or DVD icon is not
available.
Figure 59: Burn Disc window
Name
Description
Edit Disc Name
button
Availalbe Files list
To edit the discs name, click Edit Disc Name.
Displays the video clips in your directory.
To add a video clip to a disk, select the video clip and then click Add.
To delete a video clip from the directory, select the video clip and then click Delete.
To open a video clip, select the file and then click Open.
Disc Contents list
To change the directory, click Change Directory.
Displays the contents that you select from the available files list for burning.
Disc Info pane
To remove a video clip from the disc, select the video clip and click Remove.
Displays information about the discs capacity.
Burn Disc button
The loading bar displays the capcity of the disc and indicates the amount of space that it requires to
burn the contents of the Disc Contents list. If no disc is present, the loading bar displays zero. If you
insert or replace a disc, click Refresh Disc.
Opens the Disc Burning Progress window.
To start the disc burning process in the Disc Burning Progress window, click Burn Disc, and then click
Burn.
Table 93: Burn Disc window
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File Manager window
In the File Manager window, you can view, open, save and delete content that you export from a file
directory. This feature is useful for system users that have access restrictions, and for computers that do
not have suitable media drives to burn discs. To open the File Manager window, click the Manage Files
icon in the toolbar.
Figure 60: File Manager window
Name
Description
Directory File list
Displays a list of files from a directory.
To change the directory, click Change Directory.
Open button
To open a file from the directory, select the file from the Directory File list and then click Open.
Save As button
To save a file from the directory, select the file from the Directory File list and then click Save.
Delete button
To delete a file from the directory, select the file from the Directory File list and then click Delete.
Table 94: File Manager window
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Chapter 6. Enterprise Management
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Enterprise management overview
The Enterprise Management chapter contains features that are available only in exacqVision Enterprise.
Enterprise System window
In the Enterprise System window, you can send system configurations to other servers, manage
outbound connections, activate the manual failover feature, and apply time services across the system.
Active Directory/LDAP tab
LDAP configuration is identical across a network or enterprise. On the Active Directory/LDAP tab, you
can load the configuration of one server and then send it to all the other exacqVision Enterprise servers.
For more information, see Table 95: Active Directory/LDAP tab in the Enterprise System window and
Enterprise System window.
Figure 61: Active Directory/LDAP tab in the Enterprise System window
Name
Description
Systems pane
Lists the exacqVision servers that have Enterprise licenses and that are available for LDAP
configuration.
To populate the fields in the Directory Service pane with the server’s LDAP configuration
information, select the server and then click Load.
Directory Service pane
To send the configuration settings in the Directory Service pane to the Systems pane, select the
check boxes next to each configuration area and then click Apply to Selected Systems.
Table 95: Active Directory/LDAP tab in the Enterprise System window
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Outbound Connections tab
On the Outbound Connections tab, you can manage the outbound connections configured for each
server on the Systems window, and view the status of the connections.
Figure 62: Outbound Connections tab in the Enterprise System window
Name
Description
System list
To enable a server’s connection, select the Enabled check box.
To disable a server’s connection, clear the Enabled check box.
To apply an address to a server, enter the address in the Address column of the system. If you enter a
domain name, the exacqVision system automatically identifies the server.
Address field
To apply an address to all the systems in the System list, enter the address in the Address field and then
click Apply.
Table 96: Outbound Connections tab in the Enterprise System window.
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Manual Failover tab
ESM (Enterprise System Manager) is a failover function for exacqVision servers. You can configure ESM
to automatically control this failover process across all the exacqVision servers it monitors. However, if
ESM monitors the server but does not control the failover function for the server, you can apply failover
in the Manual Failover tab in the Enterprise System window.
Note: The Manual Failover tab displays only when ESM is monitoring that server for failover.
Figure 63: Manual Failover tab in the Enterprise System window
Name
Description
System list
Target Systems pane
Lists the available servers for failover.
To apply a manual failover, select a server from the Target System pane and then click
Failover.
To restore the failover server, select a server from the Target System pane and then click
Restore.
To import a list of servers into the Target System pane, click From Export.
Make Spare button
Restarts the server as a target for other servers to failover into.
Make Recorder button
Restarts the server as an exacqVision recorder.
Table 97: Manual Failover tab in the Enterprise System window
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Time Server tab
In the Enterprise System window, you can use the Time Server tab to view and apply time server and
times services across the enterprise. Each server requires an Enterprise license to use the Time Server
tab.
Figure 64: Time Server tab in the Enterprise System window
Name
Description
System list
Displays a list of servers with Enterprise licenses in the system.
To select all the servers in the system, select the Select All Systems check box.
Time Server pane
To apply a server’s time server settings to other servers, click Load next to the server, select the servers
you want to apply the settings to and then click Apply to Selected Systems.
Applies an internet or local network time server to the systems you select in the Systems list.
To apply a time server to the systems you select in the Systems list, enter the time server in the Time
Server field and select the Enable Time Server check box, then click Apply to Selected Systems.
Table 98: Time Server tab on the Enterprise System
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Enterprise Cameras window
In the Enterprise Cameras window, you can view information about all the cameras in the servers that
connect to ESM.
Figure 65: Enterprise Cameras window
Function
Descritpion
Settings
exacqReplay
To view a camera’s settings, double-click the camera’s name.
To open the exacqReplay window for a camera, right-click the Record Status column for that
camera. For more information on exacqReplay, see exacqReplay.
Table 99: Functions of the Enterprise Cameras window
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Enterprise Storage window
In the Enterprise Storage window, you can view all the storage devices and configure S-Series and
server storage. You can also select an S-Series storage server and configure it for archiving, extended
storage or both, and associate it with the exacqVision system.
Figure 66: Enterprise Storage window
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Enterprise Notifications window
In the Enterprise Notifications window, you can configure notification profiles and email servers on a
multiple of servers simultaneously. For more information on how to create nonfiction profiles and email
servers, see Notifications window.
Figure 67: Enterprise Notification window
Associating a notification profile with a server
To associate a notification profile with a server, complete the following steps:
1. In the E-mail Message Profile tab, click New.
2. In the E-mail Message Profile Configuration pane, enter a brief description of the email’s content.
3. Optional. From the Send Rate Limit list, adjust the minimum number of seconds between when
email notifications are sent. For more information, see E-mail Message Profiles tab.
4. In the From field, enter the email address of the person sending the email, and then in the Recipients
field, enter the email addresses of the recipients.
5. Enter a subject for the email, and then type the email message in the Message field.
6. Click Apply to Systems Grid.
Associating an email server with a server
To associate an email server with a server, complete the following steps:
1. In the E-mail Servers tab, click New.
2. In the E-mail Message Profile Configuration pane, enter a brief description of the email’s content.
3. Optional. From the Send Rate Limit list, adjust the minimum number of seconds between when
email notifications are sent. For more information, see E-mail Message Profiles tab.
4. In the From field, enter the email address of the person sending the email, and then in the Recipients
field, enter the email addresses of the recipients.
5. Enter a subject for the email, and then type the email message in the Message field.
6. Click Apply to Systems Grid.
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Enterprise Users window
In the Enterprise Users window, you can create user or group accounts for multiple systems
simultaneously with or without LDAP integration.
Figure 68: Enterprise Users window
Name
Description
New button
Select All Systems check box
To display a list of the servers that you can add a user to, click New.
To apply a user’s account settings as the default setting for all the servers in the exacqVision
Systems list, select the Select All Systems check box.
Show Passwords in Cleartext
To display the password in the exacqVision Systems pane, select the Show Passwords in
check box
Cleartext check box.
Export button
To save the enterprise user configuration file that contains a list of users, click Export. You can
then import this file in the Systems list.
Table 100: Enterprise Users window
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Creating a user or group with LDAP integration
To create a user or group with LDAP integration, complete the following steps:
1. In the Enterprise Users window, click Query LDAP.
2. In the Select Users or Groups window, select a domain for the user or group from the Select Base
DN list.
3. In the Enter Name to Search field, enter a username name.
Note: The username is the username that the user or group uses to log on to the network.
4. Click Search to display matching users or groups.
5. Select the name of the user or group, and then click Select.
Note: If the Status area in the Select Users or Groups window does not display Connected,
contact the network administrator.
6. In the exacqVision Systems pane, select the servers that you want the user or groups to be able to
access.
Note: Servers in the exacqVision Systems pane that are highlighted in red are configured for
LDAP but are not connected.
7. Click Apply.
8. In the Add Systems window, select Use Single Sign-on.
Note: If you do not select Use Single Sign-on in the Add Systems window, the user or groups
can fail to log on to the server. For more information, see Manually adding a system.
Creating a user or group without LDAP integration
To create a user or group without LDAP integration, complete the following steps:
1. In the Enterprise Users window, enter a username in the User Account Configuration pane.
2. Enter a password in the Password field, and then confirm the password in the Confirm field.
3. From the User Group list, select a user group.
4. In the exacqVision Systems pane, select the servers that you want the user or user groups to be able
to be able to access.
5. Click Apply.
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Chapter 7. Technical Support
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Exacq Technologies is committed to providing exceptional technical and engineering support. When
you need help with your exacqVision product, please be ready with a complete description of the
problem, including any error messages or instructions on re-creating the error.
Technical support can be contacted as follows:
Exacq Technologies, Inc.
11955 Exit Five Parkway, Bldg 3
Fishers, IN 46037 USA
Phone: +1-317-845-5710
Fax: +1-317-845-5720
Email: support@exacq.com
Web: http://www.exacq.com
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Chapter 8. Regulatory Notice
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Federal Communications Commission (FCC)
Radio Frequency Interference Statement
The Exacq Product contains incidental radio frequency-generating circuitry and, if not installed and
used properly, may cause interference to radio and television reception. This equipment has been
tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part
15 of the Federal Communications Commission (FCC) Rules. These limits are designed to provide
reasonable protection against such interference when operated in a commercial environment.
Operation of this equipment in a residential area may cause interference to radio and television
reception, in which case users will be required to correct the interference at their own expense. If this
equipment does cause interference to radio or television reception, which can be determined by
turning the equipment off and on, users are encouraged to try to correct the interference by one or
more of the following measures: Reorient the television or radio receiving antenna, and/or relocate the
Exacq product and the radio or TV with respect to each other. If necessary, users should consult the
manufacturer or an experienced radio/television technician for additional suggestions. Users may find
helpful the following booklet prepared by the Federal Communications Commission: “How to Identify
and Resolve Radio-TV Interference Problems,” which is available from the Government Printing Office,
Washington DC, 20402 (stock #004-000-00345-4).
CE Notice
Marking by the
symbol indicates compliance of this device to the EMC directive of the European
Community. Such marking is indicative that this device meets or exceeds the following technical
standards:
- EN55022: Conducted Emissions
- EN55022: Radiated Emissions
- 61000-4-2 Electrostatic Discharge
- 61000-4-3 Radiated Immunity
- 61000-4-4 Electrical Fast Transients
- 61000-4-5 Surge Immunity
- 61000-4-6 Conducted Immunity
Electromagnetic compatibility (EMC) requires the use of shielded cable and ferrite cores for all wiring
added by the user. Good shielding techniques should be applied in the user’s system.
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Chapter 9. Warranty
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LIMITED WARRANTY AND LIMITATION OF LIABILITY
LIMITED WARRANTY. Exacq hardware products are warranted against defects in materials and workmanship for three (3) years from the date Exacq ships the products to the Customer. All
software products are licensed to the Customer under the terms of the appropriate Exacq Technologies license. For a period of ninety (90) days from the Delivery Date, Exacq software
products (when properly installed on Exacq hardware products) (a) will perform substantially in accordance with the accompanying written materials, and (b) the medium on which the
software product is recorded will be free from defects in materials and workmanship under normal use and service. Any replacement of a licensed software product will be warranted for the
remainder of the original warranty period or thirty (30) days, whichever is longer. Customer must obtain a Return Material Authorization number from Exacq before returning any products
under warranty to Exacq. Customer shall pay expenses for shipment of repaired or replacement products to and from Exacq. After examining and testing a returned product, if Exacq
concludes that a returned product is not defective, Customer will be notified, the product returned at Customer’s expense, and a charge made for examination and testing. This Limited
Warranty is void if products or parts are damaged by (a) improper handling, normal wear and tear, accidents, theft, vandalism, fire, water or other peril; (b) conditions outside the specifications
for operation of the products, including but not limited to, electrical power, temperature humidity, dust or lightning; (c) Customer supplied third party software not intended for use with the
applicable Exacq software; (d) utilization of an improper hardware or software key; (e) or improper use, negligence, repair, alteration or maintenance of the product not performed by Exacq
Technologies, Inc. or its authorized service centers or authorized technicians.
CUSTOMER REMEDIES. Exacq’s sole obligation (and Customer’s sole remedy) with respect to the foregoing Limited Warranty shall be to, at its option, return the fees paid or repair/replace
any defective products, provided that Exacq receives written notice of such defects during the applicable warranty period. Customer may not bring an action to enforce its remedies under the
foregoing Limited Warranty more than one (1) year after the accrual of such cause of action.
RETURN/CANCELLATION POLICY. Customer may return unwanted products within thirty (30) days of the Delivery Date. Customer shall pay a twenty percent (20%) restocking charge on
any unwanted products returned to Exacq. No returns will be accepted after the thirty (30) day period has expired. Where special equipment or services are involved, Customer shall be
responsible for all related work in progress; however, Exacq shall take responsible steps to mitigate damages immediately upon receipt of a written cancellation notice from Customer. A
Return Material Authorization number must be obtained from Exacq for return of any products. Exacq may terminate any order if any representations made by Customer to EXACQ are false
or misleading.
NO OTHER WARRANTIES. EXCEPT AS EXPRESSLY SET FORTH ABOVE, THE PRODUCTS ARE PROVIDED “AS IS” WITHOUT WARRANTY OF ANY KIND, AND NO OTHER WARRANTIES,
EITHER EXPRESSED OR IMPLIED ARE MADE WITH RESPECT TO THE PRODUCTS, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A
PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT OR ANY OTHER WARRANTIES THAT MAY ARISE FROM USAGE OF TRADE OR COURSE OF DEALING. EXACQ DOES NOT
WARRANT, GUARANTEE, OR MAKE ANY REPRESENTATIONS REGARDING THE USE OF OR THE RESULTS OF THE USE OF THE PRODUCTS IN TERMS OF CORRECTNESS ACCURACY
RELIABILITY OR OTHERWISE AND DOES NOT WARRANT THAT THE OPERATION OF THE PRODUCTS WILL BE UNINTERRUPTED OR ERROR FREE. EXACQ EXPRESSLY DISCLAIMS ANY
WARRANTIES NOT STATED HEREIN.
NO LIABILITY FOR CONSEQUENTIAL DAMAGES. The entire liability of Exacq and its licensors, distributors and suppliers (including its and their directors, officers, employees and agents) is
set forth above. To the maximum extent permitted by applicable law, in no event shall Exacq and its licensors, distributors and suppliers (including its and their directors, officers, employees
and agents) be liable for any damages including but not limited to any special, direct, indirect, incidental, exemplary, or consequential damages, expenses, lost profits, lost savings, business
interruption, lost business information, or any other damages arising out of the use or inability to use the products, even if Exacq or its licensors, distributors, and suppliers has been advised of
the possibility of such damages. Customer acknowledges that the applicable purchase price or license fee for the products reflects this allocation of risk. Because some states/jurisdictions do
not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply. If the foregoing limitation of liability is not enforceable because an
Exacq product sold or licensed to Customer is determined by a court of competent jurisdiction in a final non appeal able judgment to be defective and to have directly caused bodily injury
death or property damage in no event shall Exacq’s liability for property damage exceed the greater of $50,000 or fees paid for the specific product that caused such damage
WARNING: IN ANY APPLICATION THE RELIABILITY OF OPERATION OF THE PRODUCTS CAN BE IMPAIRED BY ADVERSE FACTORS, INCLUDING BUT NOT LIMITED TO FLUCTUATIONS IN
ELECTRICAL POWER SUPPLY, COMPUTER HARDWARE MALFUNCTIONS, COMPUTER OPERATING SYSTEM SOFTWARE FITNESS, FITNESS OF COMPILERS AND DEVELOPMENT
SOFTWARE USED TO DEVELOP AN APPLICATION, INSTALLATION ERRORS, SOFTWARE AND HARDWARE COMPATIBILITY PROBLEMS, MALFUNCTIONS OR FAILURES OF ELECTRONIC
MONITORING OR CONTROL DEVICES, TRANSIENT FAILURES OF ELECTRONIC SYSTEMS (HARDWARE AND/OR SOFTWARE), UNANTICIPATED USES OR MISUSES, OR ERRORS ON THE
PART OF THE USER OR APPLICATIONS DESIGNER (ADVERSE FACTORS SUCH AS THESE ARE HEREAFTER COLLECTIVELY TERMED “SYSTEM FAILURES”). ANY APPLICATION WHERE A
SYSTEM FAILURE WOULD CREATE A RISK OF HARM TO PROPERTY OR PERSONS (INCLUDING THE RISK OF BODILY INJURY AND DEATH) SHOULD NOT BE RELIANT SOLELY UPON
ONE FORM OF ELECTRONIC SYSTEM DUE TO THE RISK OF SYSTEM FAILURE. TO AVOID DAMAGE, INJURY, OR DEATH, THE USER OR APPLICATION DESIGNER MUST TAKE
REASONABLY PRUDENT STEPS TO PROTECT AGAINST SYSTEM FAILURES, INCLUDING BUT NOT LIMITED TO BACK-UP OR SHUT DOWN MECHANISMS. BECAUSE EACH END-USER
SYSTEM IS CUSTOMIZED AND DIFFERS FROM EXACQ’S TESTING PLATFORMS AND BECAUSE A USER OR APPLICATION DESIGNER MAY USE EXACQ PRODUCTS IN COMBINATION
WITH OTHER PRODUCTS IN A MANNER NOT EVALUATED OR CONTEMPLATED BY EXACQ THE USER OR APPLICATION DESIGNER IS ULTIMATELY RESPONSIBLE FOR VERIFYING AND
VALIDATING THE SUITABILITY OF EXACQ PRODUCTS WHENEVER EXACQ PRODUCTS ARE INCORPORATED IN A SYSTEM OR APPLICATION, INCLUDING, WITHOUT LIMITATION, THE
APPROPRIATE DESIGN, PROCESS AND SAFETY LEVEL OF SUCH SYSTEM OR APPLICATION.
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