null Product information

null  Product information
SMR Series
Smart Megapixel Video Recorder
Administrator Manual
Release 2.2
About This Document
This manual introduces the hardware components of SMR series and describes
how to install them. It also provides an overview of Server surveillance
functionality, and includes the functions of Video Management Software for
operating and monitoring a Server network.
Version History
Ver Version
Description
Date
1.0
Initial release
November 2011
1.1
1. New models are added.
January 2012
2. Revise the Software Module Framework
and add the System Architecture into
the manual.
3. Add instructions for the SCC.
4. Add Software Installation section.
5. Add instructions for the Web Client.
1.2
1. Add functionalities for SMR restore
March 2012
button.
2. Update the VMS version to 2.4.7.
1.3
New models are added.
May 2012
1.4
Update for VMS2.4.7A09
August 2012
1.5
New models are added.
January 2013
1.6
Update for VMS2.4.8
May 2013
1.7
New models are added.
June 2013
1.8
Spec updated.
August 2013
2
1.9
New VMS FW2.5
August 2013
AC 1.0 Added
2.0
UI Modified
November 2013
2.1
Reinstallation section added
March 2014
2.2
Remote Monitoring Modified
June 2014
3
All Rights Reserved © Surveon Technology 2014
Copyright Statement
No part of this publication may be reproduced, transmitted, transcribed,
stored in a retrieval system, or translated into any language or computer
language, in any form or by any means, electronic, mechanical, magnetic,
optical, chemical, manual or otherwise, without the prior written consent of
Surveon Technology Inc.
Disclaimer
Surveon Technology makes no representations or warranties with respect to
the contents hereof and specifically disclaim any implied warranties of
merchantability or fitness for any particular purpose. Furthermore, Surveon
Technology reserves the right to revise this publication and to make changes
from time to time in the content hereof without obligation to notify any
person of such revisions or changes. Product specifications are also subject to
change without notice.
Trademarks
Surveon and Surveon logo are trademarks of Surveon Technology Inc. Other
names prefixed with “SMR” and “EMR” are trademarks of Surveon Technology
Inc.

Microsoft Windows and Windows are registered trademarks of Microsoft
Corporation.

Linux is a trademark of Linux Torvalds.

Solaris and Java are trademarks of Sun Microsystems, Inc.
All other names, brands, products or services are trademarks or registered
trademarks of their respective owners.
4
Table of Contents
About This Document .................................................................... 2
Version History ........................................................................... 2
Copyright Statement ......................................................................... 4
Table of Contents ............................................................................. 5
Safety Precautions .......................................................................... 19
Device Site Recommendations ............................................................ 19
Chapter 1. Product Overview ............................................................. 20
1.1. Features and Benefits ............................................................. 20
1.2. Specifications for the SMR Series ............................................... 21
1.2.1. Hardware Specifications - Desktop Series .................................. 21
1.2.2. Hardware Specifications - Rackmount Series .............................. 22
1.2.3. VMS Specifications ............................................................. 23
Chapter 2. Hardware Overview .......................................................... 25
2.1. Front Panel .......................................................................... 25
2.2. Rear Panel ........................................................................... 26
2.3. Hard Drive Designation ............................................................ 28
2.4. LED Definitions ..................................................................... 29
2.4.1. Desktop System Front Panel LEDs............................................ 29
2.4.2. Rackmount System Front LED Panel ......................................... 30
2.4.3. Drive Tray LED .................................................................. 31
2.4.4. Rear Panel Ethernet LED ...................................................... 32
Chapter 3. Software Overview ........................................................... 33
3.1. Software Introduction ............................................................. 33
3.2. Module Framework ................................................................ 34
3.3. System Architecture ............................................................... 36
3.3.1. Standalone Server (Client-Server All-in-One) .............................. 37
3.3.2. Standalone Server + Remote Client (Web Client/SPhone Client) ....... 38
3.3.3. Multiple Servers + SCC Client ................................................. 41
3.3.4. Network Requirements ........................................................ 44
5
Opening Ports ...................................................................... 44
Warnings / Precautions ........................................................... 44
3.4. Port Forwarding .................................................................... 45
3.4.1. Port Forwarding for Accessing VMS Server ................................. 46
Chapter 4. Installation ..................................................................... 49
4.1. Before You Start .................................................................... 49
4.1.1. Checklist for Operating Environment........................................ 49
4.1.2. Checklist for Network Topology .............................................. 49
4.2. Hard Drive Installation ............................................................ 50
4.2.1. Hard Drive Installation Prerequisites ........................................ 50
4.2.2. Inserting Hard Drive into Drive Tray (Desktop Series) .................... 50
4.2.3. Inserting Hard Drive into Drive Tray (Rackmount Series) ................ 52
4.3. System Connections ............................................................... 54
4.4. Powering up SMR ................................................................... 56
4.4.1. SMR Desktop Systems .......................................................... 56
4.4.2. SMR Rackmount Systems ...................................................... 56
4.5. Install Wizard ....................................................................... 57
4.6. Software Installation............................................................... 64
4.6.1. Installing the VMS .............................................................. 64
4.7. Starting the VMS Client............................................................ 69
4.7.1. Checking the Software Version ............................................... 70
4.7.2. Logging out ...................................................................... 70
Chapter 5. Reinstallation .................................................................. 71
5.1. Reset RAID ........................................................................... 71
5.2. Reset the Whole System .......................................................... 74
Chapter 6. Basic System Settings ........................................................ 81
6.1. Storage Management .............................................................. 81
6.2. Adding Cameras to the Server ................................................... 83
6.2.1. Automatic Scan for Cameras ................................................. 83
6.2.2. Manually Adding Cameras ..................................................... 87
6.3. Setting Recording Schedule ...................................................... 89
6
6.3.1. Weekly Scheduling ............................................................. 89
6.3.2. Daily Scheduling ................................................................ 91
6.4. Adding Alarm Rules ................................................................ 92
6.5. Setting up Live View ............................................................... 94
6.6. Using the LCD Menu in SMR Desktop Systems ................................. 95
6.6.1. Checking the System Status .................................................. 95
6.6.2. Rebooting/Shutting Down SMR ............................................... 96
Chapter 7. Live View ....................................................................... 97
7.1. Live View Window Overview ..................................................... 97
7.1.1. Resizing and Minimizing Windows............................................ 99
Minimizing Controls ............................................................... 99
Hiding and Showing the Explorer Area ......................................... 99
7.2. View Setup ........................................................................ 100
7.2.1. Types of Views................................................................. 100
7.2.2. Adding a View ................................................................. 101
7.2.3. Add PAP View .................................................................. 103
7.2.4. Add Fisheye View ............................................................. 104
7.2.5. Renaming a View .............................................................. 105
7.2.6. Deleting a View................................................................ 105
7.2.7. Sending View to a New Window ............................................. 105
7.2.8. Switching Between Views .................................................... 106
7.2.9. Switching Between Different Screen Divisions ............................ 106
Creating and Using New Screen Divisions ..................................... 106
Screen Division Page Use ........................................................ 106
Auto-flipping Pages .............................................................. 107
Exiting Different Screen Divisions .............................................. 107
7.3. Functionality Within Views ..................................................... 108
7.3.1. Digital Zoom ................................................................... 108
7.3.2. Instant Playback ............................................................... 109
7.3.3. Manual Recording ............................................................. 111
7.3.4. Preset Pan ...................................................................... 112
7
7.3.5. Stream Selection .............................................................. 112
7.3.6. Image Settings ................................................................. 112
7.3.7. Video Ratio Adjustment ...................................................... 113
7.3.8. Inserting Overlays ............................................................. 113
Image Overlay .................................................................... 113
HTML Overlay ..................................................................... 114
7.3.9. Send to Large Channel ....................................................... 114
7.3.10. Reconnect .................................................................... 115
7.3.11. Remove the Camera ......................................................... 115
7.3.12. Onscreen PTZ Control ....................................................... 116
Pan and Tilt ....................................................................... 116
Zoom ............................................................................... 116
7.4. Full Screen View ................................................................. 117
7.4.1. Entering Full Screen View.................................................... 117
7.4.2. Exiting Full Screen Mode ..................................................... 117
7.5. E-Maps .............................................................................. 118
7.5.1. Adding E-Maps ................................................................. 118
7.5.2. Adding Sub-Maps .............................................................. 118
7.5.3. Adding Additional E-Maps .................................................... 119
7.5.4. Changing E-Map Order ........................................................ 120
7.5.5. Renaming an E-Map ........................................................... 120
7.5.6. Configuring an E-Map ......................................................... 120
7.5.7. Deleting an E-Map ............................................................. 121
7.5.8. Using the E-Map ............................................................... 121
Chapter 8. Server Setup ................................................................. 123
8.1. Server Basic Functions .......................................................... 123
8.1.1. Logging into a Server ......................................................... 123
8.1.2. Logging out of a Server ....................................................... 123
8.1.3. Renaming a Server ............................................................ 124
8.1.4. Viewing Server and Client Information..................................... 124
8.2. Server Settings.................................................................... 125
8
8.2.1. General Server Settings ...................................................... 125
8.2.2. To perform Notification Setting ............................................. 128
8.2.3. Pre/Post Alarm Recording Settings ......................................... 130
8.2.4. Storage Management ......................................................... 131
8.3. Scheduling Recording............................................................ 134
8.3.1. Global Scheduling ............................................................. 134
Weekly Global Scheduling ....................................................... 134
Daily Global Scheduling ......................................................... 136
8.3.2. Individual Scheduling ......................................................... 138
Weekly Individual Scheduling ................................................... 138
Daily Individual Scheduling ..................................................... 139
Chapter 9. Camera Setup ................................................................ 141
8.1. Adding Cameras .................................................................. 141
9.1.1. Automatic Scan for Cameras ................................................ 141
9.1.2. Manually Adding Cameras .................................................... 144
9.1.3. Deleting a Camera ............................................................ 145
9.1.4. Initializing a Camera .......................................................... 146
8.2. Camera General Settings........................................................ 147
8.2.1. Logging into a Camera ........................................................ 147
8.2.2. Changing the Camera Model and Vendor .................................. 147
8.2.3. General Settings ............................................................... 149
8.2.4. OSD Settings ................................................................... 150
8.2.5. Privacy Mask Settings ......................................................... 151
8.3. Camera Image and Quality Settings ........................................... 153
8.3.1. Camera Image Settings ....................................................... 153
8.3.2. Advanced Video Settings ..................................................... 154
8.4. PTZ Settings ....................................................................... 155
8.4.1. PTZ Settings .................................................................... 155
8.4.2. PTZ Preset Settings ........................................................... 156
Adding a Preset ................................................................... 156
Deleting a Preset ................................................................. 157
9
8.4.3. PTZ Patrol Settings............................................................ 157
8.5. PTZ Controls....................................................................... 159
8.5.1. Directional Pad ................................................................ 159
Pan and Tilt ....................................................................... 159
Zoom ............................................................................... 159
8.5.2. Functional Buttons ............................................................ 160
Speed .............................................................................. 160
Home ............................................................................... 160
Preset .............................................................................. 160
Adding a Preset ................................................................... 160
Deleting a Preset ................................................................. 160
Patrol .............................................................................. 161
Start Auto Pan .................................................................... 161
Focus ............................................................................... 161
Chapter 10. Alarms and Events......................................................... 162
10.1. Camera VI Detection Settings ................................................ 163
10.1.1. General Motion Detection .................................................. 163
Configuring and Editing Detection Windows.................................. 163
Testing Detection Windows ..................................................... 164
Deleting a Detection Window .................................................. 164
Enabling or Disabling a Detection .............................................. 164
Opening the Help File ........................................................... 164
10.1.2. Foreign Object Detection ................................................... 165
Configuring and Editing Detection Windows.................................. 165
Testing Detection Windows ..................................................... 166
Deleting a Detection Window .................................................. 166
Enabling or Disabling a Detection .............................................. 166
Opening the Help File ........................................................... 167
10.1.3. Forbidden Area Detection .................................................. 168
Configuring and Editing Detection Windows.................................. 168
Testing Detection Windows ..................................................... 169
10
Deleting a Detection Window .................................................. 169
Enabling or Disabling a Detection .............................................. 169
Opening the Help File ........................................................... 170
10.1.4. Intrusion Detection .......................................................... 171
Configuring and Editing Detection Windows.................................. 171
Testing Detection Windows ..................................................... 172
Deleting a Detection Window .................................................. 172
Enabling or Disabling a Detection .............................................. 172
Opening the Help File ........................................................... 173
10.1.5. Missing Object Detection ................................................... 174
Configuring and Editing Detection Windows.................................. 174
Testing Detection Windows ..................................................... 175
Deleting a Detection Window .................................................. 175
Enabling or Disabling a Detection .............................................. 175
Opening the Help File ........................................................... 176
10.1.6. Tampering Detection ........................................................ 177
Configuring Tampering Detection .............................................. 177
Testing Tampering Detection ................................................... 178
Enabling or Disabling a Detection .............................................. 178
Opening the Help File ........................................................... 178
10.1.7. Camera Motion Detection .................................................. 179
Configuring and Editing Detection Windows.................................. 179
Deleting a Detection Window .................................................. 180
Opening the Help File ........................................................... 180
10.1.8. Virtual Fence ................................................................. 181
Configuring and Editing Detection Windows.................................. 181
Testing Detection Windows ..................................................... 182
Deleting a Detection Window .................................................. 182
Enabling or Disabling a Detection .............................................. 183
Opening the Help File ........................................................... 183
10.1.9. Object Counting ............................................................. 184
11
Configuring and Editing Detection Windows.................................. 184
Testing Detection Windows ..................................................... 185
Deleting a Detection Window .................................................. 185
Enabling or Disabling a Detection .............................................. 186
Opening the Help File ........................................................... 186
10.1.10. Going Out Detection ....................................................... 187
Configuring and Editing Detection Windows.................................. 187
Testing Detection Windows ..................................................... 188
Deleting a Detection Window .................................................. 188
Enabling or Disabling a Detection .............................................. 188
Opening the Help File ........................................................... 189
10.1.11. Tailgating Detection ....................................................... 190
Configuring and Editing Detection Windows.................................. 190
Testing Detection Windows ..................................................... 191
Deleting a Dividing LIne ......................................................... 191
Enabling or Disabling a Detection .............................................. 191
Opening the Help File ........................................................... 192
10.2. Alarm Rules ...................................................................... 193
10.2.1. Adding an Alarm Rule ....................................................... 194
Alarm Conditions ................................................................. 194
Alarm Actions ..................................................................... 202
Alarm Scheduling ................................................................. 208
10.3. Alarms View and Notification ................................................ 210
10.3.1. Live View Event Log ......................................................... 210
10.3.2. Alarm Popups ................................................................. 210
Setting Popup Sleep Time ....................................................... 211
10.3.3. Video Panel ................................................................... 212
Playback from Video Alarm Panel ............................................. 212
Tagging an Alarm Thumbnail ................................................... 213
10.4. Event Log ......................................................................... 214
10.4.1. Exporting a Log .............................................................. 214
12
10.4.2. Searching the Event Log .................................................... 215
System Type ...................................................................... 215
Event Type ........................................................................ 215
Operation Type ................................................................... 216
Performing a Search ............................................................. 216
10.4.3. Event Log Setup .............................................................. 217
10.4.4. Log for Object Counting .................................................... 217
10.4.5. System Alarm View .......................................................... 218
Chapter 11. Search and Playback ...................................................... 219
11.1. Introduction ..................................................................... 219
11.2. Date/Time Search............................................................... 220
11.2.1. Time Selection ............................................................... 220
Recent Time ...................................................................... 220
Specified Time .................................................................... 220
11.2.2. Use of 1x/4x Views .......................................................... 221
11.2.3. Camera Selection ............................................................ 221
11.2.4. Timeline....................................................................... 222
11.2.5. Playback ...................................................................... 224
Advanced Video Settings ........................................................ 226
Synchronized Playback .......................................................... 226
Capturing Screenshot ............................................................ 226
Capturing Video Clip ............................................................. 227
10.3. VI Search ......................................................................... 229
10.3.1. Creating a VI Search ......................................................... 229
Time Selection .................................................................... 229
Camera Selection................................................................. 230
Setting New Search Criteria .................................................... 231
10.3.2. Saving/Retrieving a VI Search.............................................. 247
10.3.3. Using the Search Results .................................................... 247
Selecting the Result.............................................................. 247
Result Playback ................................................................... 248
13
Playback Synchronization ....................................................... 249
Capturing Screenshot ............................................................ 249
Capturing Video Clip ............................................................. 250
Logging and Noting ............................................................... 251
10.4. Event Search..................................................................... 252
10.4.1. Creating an Event Search ................................................... 252
Time Selection .................................................................... 252
Camera Selection................................................................. 253
Setting Event Search Criteria ................................................... 253
10.4.2. Using the Search Results .................................................... 254
Selecting the Result.............................................................. 254
Result Playback ................................................................... 255
Playback Synchronization ....................................................... 256
Capturing Screenshot ............................................................ 256
Logging and Noting ............................................................... 257
Chapter 12. Remote Web Client and SPhone Client for Simple Use (Optional)259
12.1. Starting the Web Client........................................................ 260
12.1.1. Checking the Software Version ............................................ 261
12.1.2. Use of 1x/4x views .......................................................... 261
12.1.3. PTZ Control ................................................................... 261
12.1.4. Playback Settings ............................................................ 262
12.2. Installing and Starting the SPhone Client on iOS Devices ............... 263
12.2.1. Installing the SPhone Client (Optional) ................................... 263
12.2.2. Starting the SPhone Client ................................................. 263
12.2.3. Checking the Software Version ............................................ 264
12.2.4. Live View/Playback on the SPhone Client ............................... 264
12.3. Installing and Starting the SPhone Client on Android Devices ......... 267
12.3.1. Installing the SPhone Client (Optional) ................................... 267
12.3.2. Starting the SPhone Client ................................................. 267
12.3.3. Checking the Software Version ............................................ 268
12.3.4. Live View on the SPhone Client............................................ 268
14
Chapter 13. System Setup ............................................................... 270
13.1. Home Page ....................................................................... 270
13.1.1. Entering the Home Page – VMS Server .................................... 270
Common Server Tasks ........................................................... 271
Common Camera Tasks .......................................................... 271
Common Other Tasks ............................................................ 272
Recent Key Events ............................................................... 272
System Health History ........................................................... 273
System Status ..................................................................... 273
13.1.2. Entering the Home Page – Local Domain ................................. 273
Tasks ............................................................................... 273
NVR Status......................................................................... 275
13.2. Server Setup ..................................................................... 276
13.2.1. General Tasks ................................................................ 276
Alarm Rule Settings .............................................................. 277
View Log ........................................................................... 277
E-Map .............................................................................. 277
Global Schedule .................................................................. 277
Individual Schedule .............................................................. 277
Storage............................................................................. 277
Pre/Post Alarm Recording Settings ............................................ 277
Email ............................................................................... 278
SMS ................................................................................. 278
Digital I/O Settings ............................................................... 278
Genera Server Settings .......................................................... 278
Joystick ............................................................................ 278
Software License Mechanism (For Local Client Only) ....................... 280
Backup (For Local Client Only) ................................................. 280
Reboot NVR Server ............................................................... 281
VI Manager ........................................................................ 282
Schedule Reboot.................................................................. 283
15
Audio Input ........................................................................ 283
Playback Camera List Setting ................................................... 284
Playback Buffer ................................................................... 284
Auto Login ......................................................................... 284
VI Panel ............................................................................ 285
Lock Windows ..................................................................... 285
Import/Export .................................................................... 285
Customize Logo ................................................................... 286
Router Port Mapping ............................................................. 287
13.3. Camera Setup ................................................................... 288
13.3.1. General Tasks ................................................................ 288
Scan for Cameras ................................................................. 288
Add Cameras ...................................................................... 288
Delete Camera .................................................................... 289
13.3.2. Camera Settings.............................................................. 289
Image Settings .................................................................... 289
Advanced Video Settings ........................................................ 289
General Camera Settings ........................................................ 289
Edit Camera ....................................................................... 289
PTZ Settings ....................................................................... 290
Preset Settings .................................................................... 290
OSD Settings ...................................................................... 290
Compatibility Verify ............................................................. 290
Initialize ........................................................................... 290
Automatic Settings ............................................................... 290
13.3.3. Video Analytics ............................................................... 291
General Motion Detection ....................................................... 291
Foreign Object Detection ....................................................... 291
Forbidden Area Detection ....................................................... 291
Intrusion Detection .............................................................. 292
Missing Object Detection ........................................................ 292
16
Tampering Detection ............................................................ 292
Camera Motion Detection ....................................................... 292
Virtual Fence...................................................................... 292
Object Counting .................................................................. 293
Going Out Detection ............................................................. 293
Tailgating Detection ............................................................. 293
13.4. Ethernet I/O Box ................................................................ 294
13.4.1. General Tasks ................................................................ 294
Add Device ........................................................................ 294
Edit Device ........................................................................ 296
Delete Device ..................................................................... 296
13.5. Account Manager ............................................................... 297
13.5.1. Account List .................................................................. 297
Adding an Account ............................................................... 298
Editing an Account ............................................................... 299
Deleting an Account ............................................................. 300
13.5.2. Functional Authority ........................................................ 301
13.6. Network Parameters ........................................................... 302
13.6.1. Main Tasks .................................................................... 302
Maximum Video Connections ................................................... 302
Blacklist/Whitelist Settings ..................................................... 303
Edit NVR ........................................................................... 304
Web Server ........................................................................ 304
Multiple LAN Support ............................................................ 305
DHCP Server ....................................................................... 306
13.7. Other Parameters............................................................... 308
13.7.1. Other Tasks ................................................................... 308
Import/Export .................................................................... 308
Resolution ......................................................................... 309
Language .......................................................................... 310
Help ................................................................................ 310
17
About............................................................................... 310
Chapter 14. System Maintenance ...................................................... 311
14.1. Replacing the Power Supply Module (for Rackmount Series) .......... 311
14.2. Replacing a Hard drive (for Desktop Series) ............................... 313
14.3. Replacing a Hard drive (for Rackmount Series) ........................... 315
14.4. Restore Default Settings ....................................................... 317
Chapter 15. AC Device Tool ............................................................. 318
15.1. Installing the Access Control Device Tool .................................. 318
15.2. How AC Device Tool works.................................................... 322
18
Safety Precautions
Electric Shock Warning


This equipment may cause electric shocks if not handled properly.
Access to this equipment should only be granted to trained operators
and maintenance personnel who have been instructed of, and fully
understand the possible hazardous conditions and the consequences of
accessing non-field-serviceable units such as the power supplies.
The system must be unplugged before moving, or in the even that it
becomes damaged.
Reliable Grounding
Particular attention should be given to prepare reliable grounding for the
power supply connection. It is suggested to use a direct connection to the
branch circuit. Check for proper grounding before powering on the device.
Overloading Protection
The device should be installed according to specifications. Provide a suitable
power source with electrical overload protection. Do not overload the AC
supply branch circuit that provides power to the device.
ESD Precautions
Please observe all conventional anti-ESD methods while handling the device.
The use of a grounded wrist strap and an anti-static work pad are
recommended. Avoid dust and debris in your work area.
Device Site Recommendations
The device should be installed according to specifications. This device should
be operated at a site that is:

Clean, dry, and free of excessive airborne particles.

Well-ventilated and away from heat sources such as direct sunlight
and radiators.

Clear of vibration or physical shock.

Away from strong electromagnetic fields produced by other devices.

Available with properly grounded wall outlet for power. In regions
where power sources are unstable, apply surge suppression.

Available with sufficient space behind the device for cabling.
19
Chapter 1. Product Overview
1.1. Features and Benefits
The SMR series is a state-of-the-art network video recorder features hardware RAID,
low power and hot swappable hard disks. With bay hard disk trays, the SMR series
is the best in class NVR that supports megapixel quality video of 6 to 48 channels
for video retention periods from 7 to 40 days or more. In addition, the SMR series is
fully burn-in-tested and uses preloaded Enterprise VMS to eliminate compatibility
issues while reducing maintenance overheads. It is out of question that the SMR
series is the most reliable and cost-effective solution for small to medium sized
surveillance needs.
20
1.2. Specifications for the SMR Series
1.2.1. Hardware Specifications - Desktop Series
SMR2000
System Processor
System Memory
Chipset
SMR5000
I Intel ® Dual Core @ 1.8 GHz
DDR3 2GB
IIntel
®
ICH9R
Intel
4GB
Storage
3.5” SATA HDD ; HDD hot swappable
Hard Disk Trays
2 bay
I/O Interface



5 bay
VGA: 1xD-Sub
RJ-45: 2x1 Gigabit Ethernet
USB: 5x USB2.0
e-SATA: x1
Analog
H/W RAID
Electrical
RAID 0, 1


Operating
Environment


Input Voltage: 12VDC,
5A
Power Consumption
(in operation): 43W
Intel ® Core i3
DDR3 4GB
Disk on Module

SMR6000H/8000
RAID 0, 1, 5
®
Q67 Express Chipset
6/8 bay
VGA: 1xD-Sub/1xHDMI
RJ-45: 2x1 Gigabit Ethernet
 USB: 7x USB2.0 / 6x USB2.0
 COM: x1
BNC Connector: 16x Video
+ 16x Audio (SMR6000H)
RAID 0, 1, 5, JBOD


Input
Voltage:  Input Voltage: 100~240VAC, 4~8A
100~240VAC, 3.5A
 Frequency: 47~63Hz
 Frequency: 47~63Hz
Power Consumption (in operation): 430W
 Power Consumption
(in operation): 43W
Humidity: 5 to 80% (non-condensing)
Temperature: 5 to 40°C

LCD Panel
No
Yes
LED Indicator
Yes
Dimensions (mm)
190(H) x 110(W) x 245(D) 225(H) x 175(W) x 245(D) 310(H) x 175(W) x 380(D)
Weight
3 kg
5 kg
9 kg
(without hard drives)
Certificate
BSMI, CB, FCC / CE Class B , UL60959/ IEC60950, GOST
21
1.2.2. Hardware Specifications - Rackmount Series
SMR4000U
System Processor
System Memory
®
I Intel
Dual Core 2.13GHz
DDR3 2GB
®
Chipset
IIntel ICH10R
SMR8000U
Intel ® Core i3
DDR3 4GB
IntelR Q67 Express Chipset-Embedded
Disk on Module
Storage
3.5” SATA HDD ; HDD hot swappable
Hard Disk Trays
4 bay
8 bay
I/O Interface

VGA: 1xD-Sub
RJ-45: 2x Gigabit Ethernet
 USB: 5x USB2.0; 2x USB3.0
 e-SATA: x1
RAID 0, 1, 5



H/W RAID
Electrical
Operating
Environment




Input Voltage: 100~240VAC, 3.5A
Power Supply: 250W
VGAx1; HDMIx1
RJ-45: 2x Gigabit Ethernet
 USB: 6x USB2.0
 COM: x1
RAID 0, 1, 5, JBOD


Input Voltage: 100~240VAC, 3.5A
Power Supply: 430W
Humidity: 5 to 80% (non-condensing)
Temperature: 5 to 40°C
LCD Panel
N/A
LED Indicator
Yes
Dimensions (mm)
225(H) x 175(W) x 245(D) mm
88.15(H) x 445(W)x 651.15(D) mm
Weight
5 Kg
8.9 Kg
Certificate
BSMI, CB, FCC / CE Class B, UL60959/ IEC 60950,
CCC for power only, GOST
22
Yes
1.2.3. VMS Specifications
Live View
eMAP
PTZ
Investigation
Instant Playback
Video Intelligence
Remote Management
3rd Party IPCAM
General & Misc
• Real-time network camera discovery
• Versatile views of various screen divisions
• HTML and image overlays
• Multiple views supported
• View patrolling for single or multiple views
• Real time video/event alarm display
• Instant playback
• Video clip bookmarking
• Drag-n-drop camera manipulation
• Directional camera display
• Hierarchical map structure
• Real time event alert
• Instant live video of camera
• Multiple maps supported
• Pan, tilt, zoom operations (dependent of the camera)
• Built-in, floating PTZ control panel
• Preset position (dependent of the camera)
• Scheduled or continuous camera patrolling
• Event-driven camera patrolling
• Search by date, time, camera
• Search by pre-defined recent time
• Search by VI event combinations
• Search over multiple days
• Search over multiple cameras
• Video clip bookmarking and commenting
• Search via built-in VI analyzer
• Customizable bookmark
• Intuitive, video thumbnail search results
• Cue-in, cue-out and repeat
• Quick playback by video thumbnail
• 1/8, 1/4, 1/2, 1x, 2x, 4x, 8x play, pause, stop
• AVI-formatted video clip export
• Supported in video alarm, event alarm, view functions
• Pre-defined playback durations
• Video clip bookmarking
• General motion detection
• Missing object detection
• Foreign object detection
• Intrusion detection
• Forbidden area detection
• Tampering detection
• Virtual Fence
•Object Counting
Full functional operation & management via
standalone VMS Client
ACTI, ASONI, AVTECH, AXIS, Arecont, Sosch, Brickcom,
DyNACOLOR, D_Link, Dahua, EDIMAXHIKVISION,
EverFocus, HIKVISION, IQinVision, Lilin, Eessoa, Mobotix,
ONVIF, Panasonic, SIMON, SONY, Samsung, Surveon,
VIVOTEK
• Video codec: H.264, MPEG4, MJPEG
• Image enhancement
• Video privacy mask
• Digital zoom in, zoom out
• Log viewer
• Windows lockup
23
• Client auto login
• Digital I/O management
• Automatic storage recycling
• Client-server architecture
• Guaranteed performance of long period recording
• Configurable video retention period
• Language supported: English, French, German,
Japanese, Portuguese, Spanish, Simple Chinese,
Traditional Chinese
24
Chapter 2. Hardware Overview
2.1. Front Panel
SMR2000 Series
SMR5000 Series
SMR Pro
SMR Pro
SMR6000H/
SMR4000U/
8000 Series
8000U Series
5
3
4
3
6
3
SMR Pro
Function
1. LCD Display
Shows system messages.
2. Enter Switch
Confirms the options and functions after the Select Switch is used.
3. Select Switch
Shows the menu for choosing RAID0, RAID1 or RAID5. Please refer to the
RAID Option Table while choosing a RAID level.
4. LED Indicators
Indicates the network, hard drive, and system status.
5. Power Switch
Powers up the SMR. When the power is on, the power indicator will
shine in blue.
Connects external accessories such as mouse, keyboard or other
external devices.
Reserved.
Hard drive locations
6. Front USB Connector
7. Video Back Up Button
8. Hard Drives Slots
25
2.2. Rear Panel
SMR2000 Series
SMR5000 Series
EonN AS
1
1
2
2
SMR6000H/
SMR4000U/
8000 Series
8000U Series
5
3
4
3
6
3
3
11
3 3
2
1
3
16
13
3
4
6
9
10
8
5
1
3
14
11
3
15
5
3
9
4
3
6
3
13
3
11
1
12
10
3
Function
1. Power Socket
Used for connecting power cable.
2. e-SATA Port x1
Used for connecting the SMR with e-SATA drives.
3. USB Port x4
Used for exporting video clips as evidence support to external storage devices.
4. LAN Port (GbE Ethernet
port) x2
5. Restore Button
Used for connecting the SMR with the network. Note that only the upper LAN
port can be used.
6. VGA Port
Used for attaching an external monitor to the SMR.
7. 12V DC Power Port
Used for connecting power cable.
8. Kensington Lock-hole
For use with a Kensington lock. Please refer to your Kensington lock for
instructions.
9. COM Port
Reserved
10. HDMI Port
Used for connecting audio/video devices such as video projectors and DVD
players.
26
Use for reset the system to factory default. For details, please refer to the table
below.
11. USB Port x2
Used for exporting video clips as evidence support to external storage devices.
12. Safety Switch
Used for preventing injury if someone inadvertently attempts to open the
machine. Please make
sure it’s on after the power cable is attached to the power socket.
13. Audio Ports
Used for attaching audio devices such as headphones and speakers.
14. Power Supply Units
The two power supplies are hot-swappable and redundant.
15. Power Switch
The power switch on 8000U system can be located on the rear panel.
16. BNC Connector
Used for connecting analog cameras.
27
2.3. Hard Drive Designation
The hard drive arrangement for each system is shown below. The general
alignment is from left to right and/ or top to bottom in numeric order.
SMR2000 Series
SMR6000H Series
SMR5000 Series
SMR8000 Series
SMR4000U Series
SMR8000U Series
28
2.4. LED Definitions
2.4.1. Desktop System Front Panel LEDs
Name
Color
LED Status
Function
Network
Green
On
Indicates that power is on and
network is connected.
Indicates that network is
disconnected.
Indicates that network activity
is in progress.
Indicates that the hard drive can
be accessed.
Indicates that a hard drive
read/write error occurred.
Indicates one of the followings:
(1)Disk volume creation is in
progress.
(2)Online RAID level migration is
in progress.
(3)RAID rebuilding is in progress.
HDD
System

Off

Blink
Amber
Red
On

Off

Blink
On
Blink
Indicates the system fan is
malfunctioning.
Indicates that system is starting
up.
29
2.4.2. Rackmount System Front LED Panel
LEDs / Button
Icon
Color
Description
This LED indicates the
White
Service LED
system requires service
when lit.
Green
Power Status
LED
(Normal)
Cooling
Module
Status LED
/
users of power supply
Amber (Fail)
status
Green
This LED is used to warn
(Normal)
/
users of cooling module
Amber (Fail)
status
Green
This LED is used to warn
(Normal)
Temperature
Sensor
Status LED
This LED is used to warn
/
Amber
users
of
temperature
status
(Abnormal)
System Fault
LED
Green
This
(operating
normal
normally)
/
LED
(Warning)
Mute and
Service LED
Off Button
30
Mute/
operation
system failure
Amber
Reserved
indicates
/
2.4.3. Drive Tray LED
Two LED indicators are located on the right side of each drive tray. When
notified by a drive failure message, you should check the drive tray indicators to
find the correct location of the failed drive.
1
2
Name
Color
LED Status
Function
1. Drive Busy LED
Blue
Blink
Indicates that the data is being
written to or read from the
drive.
Off
Indicates
that
there
is
no
activity on the disk drive.
2. Power Status LED
Green / Red
On
GREEN indicates that the drive
bay is populated and is working
normally.
RED indicates that the disk drive
has failed,
or
a connection
problem occurred.
31
2.4.4. Rear Panel Ethernet LED
SMR2000 Series
SMR5000 Series
Eon NAS
1
1
2
2
SMR6000H/
SMR8000U Series
8000 Series
1
RS 232/485
2
2
1
Name
Color
LED Status
Function
1. Link Status LED
Green
On
Indicates that the connection is
established.
Indicates that the connection is
not established.
Indicates data transfer activity
Off
2. Activity LED
32
Amber
Blink
Chapter 3. Software Overview
3.1. Software Introduction
Video Management Software (VMS) is a highly modular and powerful video and
hardware management suite that incorporates Server recording, management, and
video monitoring and playback functionalities to serve the core purposes of a video
surveillance system.
It operates in a client-server mode: The Local Client and Local Domain Server run
for standalone SMR/NVR/VMS Server, while the Remote Client receives live video
streams and event video playbacks from LAN or Internet. All administrative tasks
are performed on the Client. The client software provides the ability to monitoring
and playback recorded videos from multiple cameras. And for users having multiple
SMR/NVR/VMS Servers, Central Management Software (its main functions are the
same with the VMS) can be utilized to manage over the domain infrastructure.
33
3.2. Module Framework

VMS/NVR Server

Combines video recording, archival and retrieval functionalities for
individual servers/standalone PCs.



Serves as the connection point for client stations.
Local Domain Server

The interface between the VMS/VI Servers and any clients.

User authentication server.
Local Client

Local access, VMS Client installed on standalone PCs/SMRs for live
video monitoring, event recording playback access and VMS system
configuration.

Remote Client (full functions)

Remote access, VMS Client installed on remote PCs for live video
monitoring, event recording playback access.

Serves as the default configuration point for NVR2000 series, which do
not have a Local Client.

Web Client (for simple use)

Remote access, an ActiveX application (OCX) installed on remote PCs
for live viewing and event playbacks through the web browser.

SPhone Client (for simple use)


SPhone Client installed on iOS/ Android devices for basic live viewing.
Web Server

Allows user to access the live video stream, PTZ control and event
recording playbacks through Microsoft Internet Explorer 7.0 (or higher)
after the Web Clients components are downloaded.

VI Server

The video intelligence processing point for a VMS solution.

Preinstalled on SMR/NVR Server, and optional on a separate server/PC
(VMS).

SCC Domain Server

Allows centralized control over multiple Trusted VMS Server points and
connections from multiple clients.

34
SCC Client

Software capable of accessing multiple Trusted VMS Servers through
the SCC Domain Server
35
3.3. System Architecture
VMS operates in scalable client - server architecture. This architecture can be
divided into three types: (1) Standalone Server (2) Standalone Server + Remote
Client (Web Client/SPhone Client) (3) Multiple Servers + SCC Client.
These are the hardware requirements for using PCs as Server or Client.
VMS Server + Client
Support NVRs
OS
CPU
Memory
Display
Hard Drive
Network
≥ 32CH
16~32CH
≤ 16CH
64-bit :
Windows 7 Professional, Enterprise, Ultimate
Intel Core i7‐980X or
Intel Core i7‐860
Intel Core i5‐650
above
or above
or above
4 GB or above
nVidia GeForce GTX660 2GB or above
SATA 7200 RPM, 500 GB or above
1 Gbps or above
Remote Client
Memory
64-bit :
Windows 7 Professional, Enterprise, Ultimate
Intel Core i7‐980X
Intel Core i7‐860
Intel Core i5‐650
or above
or above
or above
4 GB or above
Display
nVidia GeForce GTX660 2GB or above
OS
CPU
Hard Drive
Network
SATA 7200 RPM, 500 GB or above
1 Gbps or above
VMS Server Only
OS
CPU
64-bit :
Windows 7 Professional, Enterprise, Ultimate
Intel Core i3‐530 or above
Memory
4 GB or above
Display
On board (generic) 256MB or above
Hard Drive
Network
36
SATA 7200 RPM, 500 GB or above
1 Gbps or above
3.3.1. Standalone Server (Client-Server All-in-One)
For users with standalone Server, the Local Client UI is used to manage SMR
Server services:
※Application:
The Server, IP cameras are all in the same LAN.
Use SMR as Server
No installation needed.
Use PC as Server
Install both the VMS/NVR Server and VMS Client on a PC:
Insert the VMS/IPCAM product CD. Click VMS Suite on the menu to start the
installation. Choose Typical Setup. If you don’t need video analytic functions,
Advanced Setup can be selected to uncheck the VI Server.
37
3.3.2. Standalone Server + Remote Client (Web
Client/SPhone Client)
For remote users to connect to SMR/NVR Server, a remote access, VMS Client
installed on remote PCs is needed for live video monitoring, event recording
playback access.
Also, the Web Client, an ActiveX application (OCX) can be used for basic live
viewing and event playbacks through the web browser, while SPhone Client can
be used for basic live viewing on iPhone/Android devices.
38
Application1: Internet
The Server, IP cameras and the PC/iPhones are all in the same LAN.
[NVR Server]
Use SMR/NVR as Server
No installation needed.
Use PC as Server
Install the VMS/NVR Server on a PC:
 Insert the VMS/IPCAM product CD.
Click VMS Suite on the menu to start the installation.
Choose Advanced Setup to uncheck the VMS Client.
If you don’t need video analytic functions, the VI Server can also be unchecked.
Install the Web Server on the PC:
 Insert the VMS/IPCAM product CD.
Click Browse CD/DVD in the menu.
Double click WebServerSetup.exe to start the installation.
[Client]
Install the VMS Client on PCs:
Insert the NVR/SMR product CD.
Click VMS Client on the menu to start the installation.
Install the Web Client on the PCs (Optional):
39
Launch Microsoft Internet Explorer 7.0 (or above) and enter your VMS Server IP
address
+
“/webclient”
in
your
web
browser’s
URL
location,
eg.
http://172.18.6.9/webclient to download the Web Client application.
Install the Web Client on the PCs (Optional):
Install the SPhone Client (Optional):
Download the SPhone Client from App Store on the iPhone desktop.
Install the SPhone Client (Optional)
Download the SPhone Client from App Store on the Andriod phone desktop.
Note: Please refer to Installing the VMS and Installing the Web Client for details.
40
Application 2: Internet
The Server, some of the IP cameras and the PC are all in the same LAN, while
the other IP cameras are installed in remote location with Public IP.
3.3.3. Multiple Servers + SCC Client
For users with multiple SMR/NVR Servers, SCC Client UI is used to manage over
the domain infrastructure.
41
Application3: Internet
(1) The Servers, IP cameras and the PCs are in LAN A.
(2) Some IP cameras are installed in LAN B, which is behind a different router in a
remote location.
Multiple Servers + CMS Client
(3) Users are allowed to connect the SMRs/NVRs from remote PC over the Internet.
VI Server
CMS Domain Server
NVR
Server
NVR
Server
NVR
CMS Client
CMS Client
Server
Web Client)
[NVR Server]
Use SMR/NVR as Server
No installation needed.
Use PC as Server
Install the VMS/NVR Servers on PCs:
Insert the VMS/IPCAM product CD.
Click VMS Suite on the menu to start the installation.
Choose Advanced Setup to uncheck the VMS Client.
The VI Server can also be unchecked, if you don’t need video analytic functions.
[VI Server] (Optional)
You can choose to install the VI Server only on a standalone PC to manage the
video intelligence data.
Insert the VMS/IPCAM product CD.
Click VMS Suite on the menu to start the installation.
Choose Advanced Setup to choose VI Server only.
42
[SCC Domain Server]
Install the SCC Domain Server on a PC:
Insert the NVR/SMR product CD.
Click SCC Suite on the menu to start the installation.
Choose Advanced Setup to select the SCC Domain Server only.
[SCC Client]
Install the SCC Client on PCs:
Insert the NVR/SMR product CD.
Click SCC Suite on the menu to start the installation.
Choose Advanced Setup to select the SCC Client only.
Note: (1) For users don’t have Surevon SMR/NVR series, please contact your
dealer for the SCC installation file. (2) The SCC Domain Server can also
be installed together with the SCC Client in the same PC by choosing
Typical Setup. (3) Please refer to Installing the VMS and Installing the
SCC for details.
43
3.3.4. Network Requirements
In order to preserve enough bandwidth for surveillance video, a surveillance
network is presumed to be free of user/business traffic. Server software
currently supports Class B and Class C type addresses. Currently the Server
software only searches for Servers on the same subnet. Cameras should also
reside on the same subnet.
Opening Ports
If access through a firewall in a local network is required, try opening the
following ports: SMTP (25), HTTP (80), FTP (20, 21), OMNI (2809), HTTPS (443) and
RTSP (554, 8554.). Other ports should also be opened while using port forwarding
to access the VMS Server: Stream Port (9090), Doman Data Port (9060), Log
Download Message Port (15507) and Log Download Data Port (9080).
Note: Please refer to Port Forwarding Section for more details.
Warnings / Precautions
If the Server and a VMS client reside on separate subnets, please set up gateway,
VLAN, or cross-subnet routing to bridge surveillance traffic. Please consult with
a network administrator for problems with network setups. A VMS client needs
to be rebooted when network settings are changed.
44
3.4. Port Forwarding
Port forwarding is a name given to the combined technique of:
1. Translating the address and/or port number of a packet to a new
destination.
2. Possibly accepting such packet(s) in a packet filter (firewall).
3. Forwarding the packet according to the routing table.
To illustrate its concept, two computers on the Internet that communicate with
each other using TCP/IP or UDP/IP protocols(though the process is not limited to
these) utilize ports to identify the opposite connection points of each other where
the data packets supposed to go to. In order to communicate, each computer
knows the port of another computer (in addition to IP address) and sends the data
to that port. Port forwarding forwards these ports in such a way that when one
computer sends data to the specific port of another computer, the data is actually
sent to a different port. This allows remote computers to connect to a specific
computer or service within a private LAN.
In a typical residential network, nodes obtain Internet access through a DSL or
cable modem connected to a router or network address translator (NAT/NAPT).
Hosts on the private network are connected to an Ethernet switch or communicate
via a wireless LAN. The NAT device's external interface is configured with a public
IP address. The computers behind the router, on the other hand, are invisible to
hosts on the Internet as they each communicate only with a private IP address.
When configuring port forwarding, the network administrator sets aside one port
number on the gateway for the exclusive use of communicating with a service in
the private network, located on a specific host. External hosts must know this port
number and the address of the gateway to communicate with the network-internal
service.
When used on gateway devices, a port forward may be implemented with a single
rule to translate the destination address and port. The source address and port are,
in this case, left unchanged. When used on machines that are not the default
gateway of the network, the source address must be changed to be the address of
the translating machine, or packets will bypass the translator and the connection
will fail.
45
3.4.1. Port Forwarding for Accessing VMS Server
To enable port forwarding for accessing VMS Server, please follow the steps below:
1. Do Router Port Mapping for VMS/NVR Server
Go to Setup > Other Tasks > Server > Router Port Mapping in VMS after it is
installed.
Note: The VMS/NVR Server is preinstalled in NVR2000/SMR Series.
A Router Port Mapping window will prompt for entering port numbers. Please put
in the numbers as listed below:
Stream Port: 9090
Login: Port: 2809
Doman Data Port: 9060
Log Download Message Port: 15507
Log Download Data Port: 9080
46
2. Open Ports on the Router
Host Ports: The private ports that the internal VMS/NVR Server use, which are
unchangeable.
Global Ports: The public ports for remote clients to connect to the internal
VMS/NVR Server. The Global ports are changeable, but the simplest way is to
make them the same with the host ports.
Please open the listed ports on your router:
Port(Host/Global Port)
Protocol Port Number
Domain Message Port
UDP
9050
Domain Data Port
TCP
9060
Login Port
TCP
2809
Stream Port
TCP
9090
Log Download Message Port
TCP
15507
Log Download Data Port
TCP
9080
47
Note: Camera port (default: 80) and stream port (default: 6002) for accessing
cameras should be opened while VMS/NVR Server and the cameras and are
not in the same LAN.
48
Chapter 4. Installation
4.1. Before You Start
4.1.1. Checklist for Operating Environment
Users need to prepare the following devices to set up the surveillance system.
Network Video Recorder
SMR series
IP Camera
Network
Network Cameras (such as CAM2320)
Existing LAN, Switch, Router or Hub (please see the
Network Topology below)
Hard Drives
Storage
Note: The hard drives should be purchased separately.
4.1.2. Checklist for Network Topology
Make sure you have the right switch/hub for your environment. Either of the
following options will work.
Existing LAN
Router
Switch/Hub
Common Topology
LAN Switch with DHCP Server
LAN Switch with build-in DHCP Server
No DHCP Server(refer to the Note below)
Reference Product
Office LAN
D-Link DIR-130
D-Link DES-1108
Note: For devices without DHCP Server function, please refer to Configuring
DHCP Service Section.
49
4.2. Hard Drive Installation
4.2.1. Hard Drive Installation Prerequisites
Purchase hard drives having the same capacity and using same interface with
the pre-installed ones.
4.2.2. Inserting Hard Drive into Drive Tray (Desktop
Series)
1. Open the front panel of the SMR system.
2. Press the release button (indicated by the blue arrow) on the bezel, the
bezel panel should open automatically and gently pull out the hard drive
tray.
Release button
3. Place the hard drive into the drive tray. Make sure the hard drive’s
interface connector is facing the open side of the drive tray and its label
side facing up. Adjust the drive’s location until the mounting holes in
the drive tray are aligned with those on the hard drive. Secure the drive
with four supplied flat head screws.
50
4. With the tray bezel open, insert the hard drive and tray into the system
enclosure.
5. Close the tray bezel.
6. Use the small flat blade screwdriver to turn the bezel lock from the
unlock to lock position.
7. Repeat above steps to install other hard drives.
8. Close the system front panel when you are done installing hard drives.
51
4.2.3. Inserting Hard Drive into Drive Tray (Rackmount
Series)
1. Remove the tray from the enclosure, press the release button and
gently pull out the tray.
2. Place the hard drive into the drive tray. Make sure the hard drive's
interface connector is facing the open side of the drive tray and its label
side facing up. Align the drive and the mounting holes on the tray.
3. With the tray bezel open, insert the installed hard drive and tray into
the enclosure. Once inserted, close the tray bezel.
52
4. Use a small flathead screwdriver to rotate the tray bezel lock from the
unlock position to the lock position.
53
4.3. System Connections
IP Camera(s)
Analog Camera(s)
IP Encoder
Monitor
S MR
SE LEC T
E NT ER
Ethernet Connection
USB Connection
Video/Monitor Connection
Note: Shaded areas are optional devices.
Connect cables to the rear panel ports as follows:
SMR2000 Series
SMR5000 Series
Eon NAS
1
1
2
2
SMR6000H/
SMR8000U Series
8000 Series
1
RS 232/485
2
54

Insert mouse, keyboard or other external devices to the USB port (blue
rectangles) for operating the Video Management Software (VMS).

Insert the LAN cable to the upper LAN port (blue circles) to connect
the SMR to a local network where your IP cameras reside.
(Connection to analog cameras is also available via an IP encoder.)

Connect an external monitor capable of 32bit or higher color quality to
the VGA Port (red rectangles) to view the VMS interface.
55
4.4. Powering up SMR
4.4.1. SMR Desktop Systems
1. Attach the power cable to the power socket on the rear panel.
2. (SMR6000H/8000 Series) Make sure the safety switch on the rear panel is
switched to the “-” side, which means that it is turned on.
3. Press the Power Switch.
4. See if the System LED
is blinking, which means the system is
starting up.
5. See if the Network LED
has turned green, which indicates power is
on and network is connected.
6. See if the HDD LED
is on, which means the hard drive can be
accessed.
7. (SMR5000/6000H/8000 series) The Server name and the IP address will be
shown on the LCD screen.
SELECT
Server
172.18.6.179
ENT ER
4.4.2. SMR Rackmount Systems
1. Press the Power Switch and a beep sound should follow.
2. When powered on, the service LED should remain off
while the rest of the status LEDs on the front panel
should light up green to indicate normal operation.
Service LED: Off
Power LED: Green
Cooling fan LED: Green
Thermal LED: Green
System fault LED: Green
56
4.5. Install Wizard
When you run the SMR series for the first time, you need to go through the
following steps within the Quick Install Wizard after logging in.
1. Make sure the hard drives are inserted into the SMR case. Click Next
to continue.
57
2. Click Storage Manager to do RAID configuration.
Click Setting, choose the RAID level in the Advanced Settings dialogue, and
then click Create Logical Drive to create the RAID configuration.
WARNING
All hard disk data will be erased.
58
These are the RAID options for SMR models.
Minimum Hard Drives
RAID Options
Descriptions
2
RAID0
Provides no protection, but offers maximum capacity.
2
RAID1
Provides best protection. Your data will be mirrored.
3
RAID5
Provides protection against one drive failure.
Please click OK after the configuration is done, and the system will
reboot automatically. About 2 minutes later, the Wizard window will
appear again. Click Next to continue.
3. System initialization will start.
The system will shut down after the initialization is done successfully.
Please click OK.
Press the power switch to restart the system. About 1.5 minutes later,
the Wizard window will pop up again.
4. The recommended monitor resolution for the SMR is 1280x1024. Click
Open Resolution Tool to change the resolution setting.
Choose Single Display as the operating mode and Monitor as the
display selection in Primary Device. Change the screen resolution in
Display Settings. Click OK to finish.
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Note: SMR8000 series support dual monitor display.
Click Next to continue.
5. The default password for SMR login is admin. If you want to change the
password, please enter a new one in both the blanks of New Password
and Confirm.
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If you want to keep using the default password, please tick Use old
password.
Click Next to continue.
6. Choose the time zone and set the actual date and time for the SMR
system.
Click Next to continue.
7. Set an IP address for the SMR Server. Obtaining the IP address from DHCP is
recommended.
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The IP will change after the system is restarted.
Click Next to continue.
8. Click Scan for Cameras to add cameras to the SMR server.
The cameras that can be added to the Server will be displayed.
To add a camera to the system, check the box by the camera entry. You
may also check the Select All box at the bottom of the window to select
all the cameras found.
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Enter the username and password, and press Apply Selected. Click OK
to add the selected cameras to the Server.
8. Click Finish to end the wizard.
9. The VMS will start automatically after the wizard is finished.
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4.6. Software Installation
4.6.1. Installing the VMS
Note: For NVR2000/SMR series, users have to install VMS Client on remote PC(s)
when distant live viewing and playback are needed.
1. Insert the VMS/IPCAM CD-ROM. The CD should autorun. If it does not,
open the CD manually and double-click autorun.exe. The menu below
will be displayed.
Click VMS Suite to start the installation.
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2. Choose a setup type from Typical and Advanced. Then Click Next when
you are satisfied with your selection.
3.
You may choose to install among the following while Advanced
Setup Type is selected:

VMS Server Suite – Includes the VMS Server and Local Domain
Server, VI Server and VMS Client.

VI Server

VMS Client

Web Server
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4. The confirmation screen will display. Click Install. A progress bar will
display, indicating installation progress.
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5.
When installation is finished, an informational screen will display.
Click Finish to complete installation.
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6. The system will prompt for a restart. A restart is required before the
VMS
will
function
correctly.
You
may
choose
to
immediately
automatically restart your computer, or restart your computer later.
Clicking Finish will apply your choice.
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4.7. Starting the VMS Client
To start the software, click Programs > VMS Suite > VMS Client under the
Windows Start menu.
The software will prompt for the following information:

Access Method – Directly Access or Internet Port Forward.

Type – Choose VMS.

Server – The IP address for the VMS/NVR Server. You can click Search
button to obtain it. For users of port forwarding, it should be the IP
address of the router.

Port – The Login Port for port forwarding - 9050. It should be set
under Server > Other Tasks > Port Mapping after the first login.
Note: (1) Please refer to Port Forwarding Section for more details. (2) SCC does
not support port forwarding functionalities.

Username – The username for the domain, which is always admin.

Password – The password for the domain. Default password is admin.
Click Login after the password (and port number) is entered.
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4.7.1. Checking the Software Version
Users can see the software version at the lower right corner of the window after
logging in.
4.7.2. Logging out
The Client can be logged out of all the Servers configured on the system by
pressing the Logout button on the upper right hand corner in the GUI. Logging
out of individual servers can be achieved by double clicking the server entry and
clicking the Yes button on the confirmation screen.
Closing the window using the X button on the top right corner will exit the
Client. A confirmation screen will appear, click Yes to exit the system.
Note: (1) If the system becomes unresponsive, users can force shutdown the
system (press and hold the power until the system shuts down). This should
only be done when the system is unresponsive!
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Chapter 5. Reinstallation
5.1. Reset RAID
The actions of reset RAID (to change the RAID type or clear video data in the
RAID) and reset the whole system (to reinstall the OS) would require a
reinstallation on your SMR.
Note: (1) RAID from other vendors is not compatible.
(2) Make sure the deploying disks are NON-RAID and unformatted before
reinstallation.
(3) Reinstallation functionality is for SMR2000/4000U/5000/6000H only.
(4) SMR8000 and NRV21000 do not support OS reinstallation.
Steps to rest RAID:
1. Press “Ctrl + l” to enter the RAID bios to boot up SMR.
Note: RAID bios window will appear after pressing “Ctrl + l”.
2. Select “3. Reset Disk to NON-RAID” and then press “Enter”.
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3. Use the space bar on your keyboard to select the hard disk drives you’d like
to reset.
4. Once selected, press “Enter” and type “Y” to confirm and reset the selected
hard disk drive to NON-RAID.
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Once the reset is done, the hard disk drive will appear as NON-RAID Disk.
5. Press “ESC” to exit and then turn the SMR off to activate the settings.
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5.2. Reset the Whole System
1. Before power on the SMR, please take out the existing hard disk drive to
trigger system starts from DOM.
2. Switch on your SMR and you will see the “System started from DOM”.
Click “OK” to login.
3. Login VMS.
4. You will see a popup dialog asking you to configure the video path. Click
“No”. You will see the following image.
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5. After that, you will see the Install Wizard as the image shown below. If
the install Wizard does not run automatically, click F4 to launch.
6. Insert an unformatted hard disk drive into the SMR and click “Next”
button. If the hard disk that requires a reset is already in your SMR, click
“Next” button to proceed.
7. Skip “Step2: Storage Manager” if you want to keep your old videos and
RAID system.
Select the “Step2: Storage Manager” to set RAID configuration and go to
the “Step 3: Initialize the System”.
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8. Click Setting, choose the RAID level in the Advanced Settings dialogue,
and then click Create Logical Drive to create the RAID configuration.
WARNING
All hard disk data will be erased after this step.
These are the RAID level options for SMR models.
Minimum Hard Drives
RAID Options
Descriptions
2
RAID0
Provides no protection, but offers maximum capacity.
2
RAID1
Provides best protection. Your data will be mirrored.
3
RAID5
Provides protection against one drive failure.
9. After the configuration is done, click OK, and the system will reboot
automatically.
10. About 2 minutes later, the Install Wizard will appear again. Click Next to
continue.
11. In the “Step 3: Initialize the System”, after restart, login to your SMR
and the system initialization will start.
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12. After the initialization is done, the system will ask you to shutdown the
SMR.
Click OK and turn the power off and on manually.
The Install
Wizard will appear again after power on.
13. Press the power switch to restart the system. About 1.5 minutes later,
the Install Wizard will appear again.
14. In the “Step4: Display Resolution”, the recommended monitor resolution
for the SMR is 1280x1024. Click Open Resolution Tool to change the
resolution setting. If the resolution does not require a change, click
“Next” and skip the “Step4: Display Resolution”.
15. Select Single Display as the operating mode and Monitor as the display
selection in Primary Device. Change the screen resolution in Display
Settings. Click OK to finish.
Note: SMR8000 series support dual monitor display.
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16. Click Next to continue.
17. In the “Step 5: Change Password”, If you want to change the password,
please enter a new set in the blanks of New Password and Confirm. If
you want to use the old password, just check on the option “Use Old
Password”. Click Next to continue.
18. In the “Step 6: Time Settings”, select the time zone and set the actual
date and time the same as your region’s time and date. If the date and
time are incorrectly set, the functionality of VI, playback and schedule
may not work properly. Click Next to continue.
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19. In the “Step 7: Network Settings”, set the IP address for the SMR server.
It is recommended to Obtain the IP Address From DHCP. Click Next to
continue.
20. In the “Step 8: Scan for Cameras”, add cameras to the SMR server.
21. The available cameras will be listed. Check the box of the cameras that
you’d like to add in the SMR. Check the “Select/Delete All” box to add
all the available cameras in.
22. Type the username, password and click “Apply Selected”.
23. Click OK to confirm and save the settings.
24. Click Finish to end the Install Wizard.
25. The VMS will start automatically after the Install Wizard is close.
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26. If your SMR version is above 2.4.8A02 and you have changed SMR RAID
type, press F7 to reinitialize the updated RAID status on DOM (Internal
SSD). Click Yes to clear old Storage Configurations.
27. Click Yes to restart the SMR to activate the settings.
28. Turn on the SMR to have it start working.
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Chapter 6. Basic System Settings
6.1. Storage Management
1. To access the information about the drives configured in your Server,
highlight and click the Storage Manager option under Server Settings.
2. All available Logical Drives, as well as their sizes, free space, and status will
appear.
Click Edit to set the log and location for saving the video recordings.
(Step 3 and 4 are for the remote client of NVR2000/SMR Series.)
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3. Click the target drive first and then Settings.
In “Advanced Settings” dialogue, “General” tab, click Check.
4. Choose the RAID level, and then click Create Logical Drive to create the
RAID configuration.
Note: Storage Manager can also be accessed by clicking Server > General Tasks
> Storage or Server Entry > Common Tasks > Common Server Tasks >
Storage in the VMS Console.
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6.2. Adding Cameras to the Server
Cameras can be added to the Server in two ways: via an automatic scan or by
manually inputting the camera information.
6.2.1. Automatic Scan for Cameras
To begin an automatic scan for cameras:
1. Right-click the Server entry and select Scan for Cameras. The system will
respond by beginning an automatic scan. Once the scan is complete,
the cameras that can be added to the Server will be displayed.
Information available for each camera will include:

Name – The default camera name (Make/Model)

Status – The camera will display New if it has not been added to
this Server, otherwise it will display Assigned.

IP Address

MAC Address

Vendor - Including ACTI, ASONI, AVTECH, AXIS, Arecont, Sosch,
Brickcom, DyNACOLOR, D_Link, Dahua, EDIMAXHIKVISION,
EverFocus, HIKVISION, IQinVision, Lilin, Eessoa, Mobotix,
ONVIF, Panasonic, SIMON, SONY, Samsung, Surveon, VIVOTEK,
and General.

Model
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2. To add a camera to the system, check the box by the camera entry. You
may also check the Select All box at the bottom of the window to select
all the cameras found.
Enter the username and password, and press Apply Selected. Click OK
to add the selected cameras to the Server.
The following windows will prompt for validation.
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3. (Optionally) Double-click any camera entry to bring up the camera detail
page. From this page you may change the following information:

IP Address – Changing this value will affect connectivity.

Camera Port – The web access port, default is 80.

Stream Port – Default is 6002.

Vendor – Changing this value will affect connectivity.

Model – Changing this value will affect connectivity.

User Name – This value is not always required.

Password – This value is not always required.

Camera Name – It is recommended you change this value if you
have more than one camera of this make/model.

Camera Description

Camera Icon – You can also import your own icon by clicking on
the Browse button and choosing an icon file. Valid icon files
include JPEG, GIF, PNG, BMP and ICON files.
Finally, you can access the web interface for the camera by clicking on
the Go to Web Interface button. Click OK to save your changes, or
Cancel to exit without saving.
4. (Optionally) You may access the IP Utility for camera configurations of
by clicking the IP Camera Utility button.
5. Click OK to add the selected cameras to the Server.
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Note: Automatic Scan for Cameras can also be accessed by clicking Camera List
> General Tasks > Scan for Cameras or Server Entry > Common Tasks
> Common Server Tasks > Scan for Cameras in the VMS Console.
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6.2.2. Manually Adding Cameras
To manually add a camera to the Server:
1. Right-click the Server entry and select Add Camera.
2. In the camera window fill out the following information:

IP Address

Camera Port – This value will automatically populate with the
default value for the Vendor and Model selected.

Vendor - Including ACTI, ASONI, AVTECH, AXIS, Arecont, Sosch,
Brickcom, DyNACOLOR, D_Link, Dahua, EDIMAXHIKVISION,
EverFocus, HIKVISION, IQinVision, Lilin, Eessoa, Mobotix,
ONVIF, Panasonic, SIMON, SONY, Samsung, Surveon, VIVOTEK,
and General.

Model - when “General” is selected, “RTP over TCP” and “RTP
over UDP” can be further defined.

Stream Port – This value will automatically populate with the
default value for the Vendor and Model selected.
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
User Name – This value is not always required.

Password – This value is not always required.

Camera Name – It is recommended you change this value if you
have more than one camera of this make/model.

Camera Description

URI for Stream: when “General” is selected, “URI for Stream
1” can be further defined.
For example:
For a Surveon IP camera, type
RTSP://<IP of the IP camera>/stream1 or stream2
For an AXIS IP camera, type
RTSP://<IP of the IP camera>/<codec>/media.amp
For a HIKVISION IP camera, type
RTSP://username:[email protected]<IP of the IP Camera>

Camera Icon – You can also import your own icon by clicking on
the Browse button and choosing an icon file. Valid icon files
include JPEG, GIF, PNG, BMP and ICON files.
3. Finally, once basic camera information is filled in, you may access the
web interface for the camera by clicking on the Go to Web Interface
button. Click OK to add the camera.
Note: Cameras can also be added manually by clicking Camera List > General
Tasks > Add Camera in the VMS Console.
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6.3. Setting Recording Schedule
A global Schedule applies to all cameras, while individual schedules are for
each camera. Individual schedules take precedence over global schedules.
6.3.1. Weekly Scheduling
1.
Right-Click the VMS entry and choose Schedule Manager > Global
Settings or Individual Schedule to bring up the Weekly Schedule popup.
2.
If setting individual schedule and more than one camera is configured,
choose the camera you wish to set from the list.
3.
The schedule grid corresponds to every hour in the week. Click on one
of the four recording methods and then click on the grid area to “paint
in” the method for the corresponding hour.
4.
Click the Apply button to apply the schedule and OK to exit the dialog.
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5.
(Optional) You may go to the VI setting panel by clicking Go to VI
Settings.
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6.3.2. Daily Scheduling
1. Right Click the server entry and choose Add Daily Schedule.
2. Click the Select Date selection box and choose the date that you want
to schedule.
3. Click on one of the methods and then click on the grid area to “paint in”
the method for the corresponding hour.
4. Click OK to apply the changes.
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6.4. Adding Alarm Rules
Alarm rules can be created using the following elements:

Rule: A short description. For example, “east–fence intrusion detection”
or “front entrance access control.”

Condition:
Specifies
triggering
conditions
such
as
Motion/Video
loss/Sensor input/Clock Alarm, etc.

Action: Specifies the action to take when the alarm is triggered.

Schedule: Allows the user to schedule the application of specific Alarm
rules. This is useful in cases such as applying rules to non-office hours.
1.
Right-click the NVR entry and select the Alarm Rule Settings option
under VMS node.
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2.
Click the New button.
3.
Enter name for the new rule and click OK to create the rule.
4.
Choose conditions for the Alarm. Detailed settings can be changed by
clicking Details.
5.
Select actions for the alarm. Detailed settings for actions can be set by
clicking Action.
6.
Click the……button in the alarm field to set up a schedule for the rule.
Default scheduling is record always on.
7.
Click the Save button to save the rule.
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6.5. Setting up Live View
An important part of monitoring your surveillance network is to have the right
views so that you will have the optimum viewing angle to discern a situation.
The default view setting is 3x3.
You can also add a customized view to the VMS Client:
1. Right click on Views > Add View in the View Explorer window of the
VMS, and choose the type of view that you wish to add. The software
responds by placing a blank template in the main viewing area.
2. From the Device Browser window, you can click and drag each camera
into separate frames. The camera output will be displayed in the frame.
When two cameras are dragged into the same view, a popup window will ask
you whether you want to use the latter camera to replace the former one.
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6.6. Using the LCD Menu in SMR Desktop
Systems
The SMR 5000/8000 series come with a LCD screen that provides users with basic
system statuses. There are 6 screen messages and selections: CPU and System
Temperature, CPU fan Speed, Reboot, Shut Down, Create Disk Volume and
Return. Users can enter these menus by pressing “Enter Button” first.
CPU Temp:27.22
System Temp:28
CPU Fan: 23275
Shut down
Create Disk Volume
Return
6.6.1. Checking the System Status
CPU and System Temperature/CPU Fan Speed can be seen by pressing “Select
Button” once/twice.
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6.6.2. Rebooting/Shutting Down SMR
Users can enter the reboot/shut down menu by pressing “Select Button” twice
or thrice, and then press “Enter Button” to restart/shut down the system.
Note: The function of “Create Disk Volume” menu is reserved.
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Chapter 7. Live View
Live viewing is a crucial part of any surveillance system. Having the right view
can be the crucial difference between catching an event as it happens and
missing it altogether. VMS provides powerful tools to manage the viewing
experience to help ensure that monitoring personnel are always on top of any
event.
7.1. Live View Window Overview
The live view window is split into 14 distinct parts:
1.
Live View / Playback Selection Tabs – Allows users to choose live view
and playback mode.
2.
Device Browser – Lists the Servers in the domain.
3.
View Explorer – Lists the views that are configured on this client.
4.
E-Map Explorer – Lists the E-maps available on this Server.
5.
Live View Control – Interface for interacting with PTZ-enabled
cameras.
6.
Arrows for open up or close in the image panel and the VI Alarm
panel.
7.
VI Alarm –Area for alarm notification and instant playback.
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8.
Window Toolbar – Lock the window, minimize the window, or leave
the system.
9.
View/Account Information – This area contains general information.
Arrow button containing Server configuration options. Question mark
indicates Help File. Logout button for a quick logout.
10. Button Area - This area contains the buttons to change views, enter
full screen mode, capture photos, send audio files to the chosen / all
cameras and other useful functions.
Snapshot
Volume control
Talk to the chosen camera
Broadcast to all the cameras
Full screen mode
Viewing screen modes
Auto page flip between pages
Reset all the settings, including page
auto-flipping and different screen
divisions
11. Main View Area – This area contains the actual video feed(s).
12. Event Log Window – Close or send to another window for a better
view of the Event Log.
13. Event Log - This area contains alarm and event information.
14. Version – Shows the current VMS version.
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7.1.1. Resizing and Minimizing Windows
Minimizing Controls
The Device Browser, View Explorer, E-Map Explorer, Live View Controls, and
Event Log can all be minimized by clicking on the arrow buttons on the top-right
corner of their screens.
Hiding and Showing the Explorer Area
The entire left panel (containing the Live View/Playback Selection Tabs, Device
Browser, View Explorer, E-Map Explorer, and Live View Controls) can be hidden
by clicking on the arrow on the left of the Live View Control.
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7.2. View Setup
7.2.1. Types of Views
The VMS/NVR Server supports viewing of up to 32 cameras in a single view, with
views of up to 36 cameras.
Note: SMR2000/5000 series supports views of up to 16 cameras.
Views with more subdivisions are more useful for giving an overview of an area,
while ones with fewer subdivisions give better details. Multiple views can also
be displayed in sequence or in separate windows for managing more than 16
cameras.
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7.2.2. Adding a View
An important part of monitoring your surveillance network is to have the right
views so that you will have the optimum viewing angle to discern a situation. To
add a customized view to the VMS client:
1. Right click on Views in the View Explorer window, and choose the Add
View option, the software will respond by listing available screen
division types.
2. Choose the type of view that you wish to add by clicking on the view.
The software responds by placing a blank template in the main viewing
window that has been subdivided into individual frames according to the
view selected. The empty frames will display the message No camera.
3. From the Device Browser window, you can click and drag the entries for
individual cameras into the separate frames. The camera output will be
displayed in the frame. Cameras in the view do not have to all be from
the same server.
Dragging a camera into a frame that already has a camera assigned to it will
cause the frame to be reassigned to the new camera. You can also drag the
same camera into multiple frames or leave frames blank, although this is not
suggested.
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The View Explorer will be updated as you add cameras to your view. The root
will list the camera numbers that have been added to the view starting from the
top left frame and going from left to right and top to bottom.
Note: Depending on your connection and computer speed, it may take a
moment for the image to refresh after dragging the camera into the
view window. During this time the frame may still display No Camera
or Failed to connect. If this problem persists, however, there may be
a problem with your connection or hardware.
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7.2.3. Add PAP View
PAP (Picture and Picture) View allows you to select multiple regions from one
image to zoom.
1. Right-click the View entry in the View Explorer window. This will bring
up an options popup.
2. Select “Add PAP View” and then select the desired window number. 1
indicates the main original image and the number behind “+” means the
numbers of the zoomed areas that you are about to create.
For
example, 1+8 means 1 main original image + 8 zoomed areas.
3. Drag the set value from the View Explorer to the main image window.
4. Drag the desired camera from the Device Browser to the main image
window. Images from the camera you dragged will appear on the main
image window.
5. Move your mouse to select one window from the zoomed windows on
the right. From the main image window use your mouse to drag out an
area you’d like to zoom for the selected zoomed window.
Zoomed
images will appear on the zoomed windows.
6. Repeat Step 5 to create more zoomed areas; 8 zoomed areas can be
created when you set the PAP view to 1+8.
7. Move the cursor to the box of the unwanted region and left click to see
the options, Clear Region (clear 1 selected region)/ Clear All (clear
every created region).
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7.2.4. Add Fisheye View
Viewing angles are crucial for fisheye cameras to capture images and
different installation method can affect the viewing angles. Fisheye viewing
is supported in VMS.
1. Right-click the View entry in the View Explorer window. This will bring
up an options popup.
2. Select “Add Fisheye View” and then “1x1(1)”.
3. Drag the desired camera from the Device Browser to the main window.
Images from the camera you dragged will appear on the main image
window.
4. Select according to the way your fisheye is installed to have a best
viewing result, Ceiling Mount, Table/Floor Mount or Wall Mount.
5. The distorted hemispherical image of the fisheye camera can be
converted into a conventional rectilinear projection
window
.
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, a 4 split-window
, a split-
, and the original fisheye view
7.2.5. Renaming a View
To perform this function:
1. Right-click the view entry in the View Explorer window. This will bring
up an options popup.
2. Highlight and click the Rename option.
3. Enter a new name for the server and press enter to save the name.
7.2.6. Deleting a View
As views become superfluous or unused, it is desirable to delete a view. To
perform this function:
1. Right-click the view entry in the View Explorer window. This will bring
up an options popup.
2. Highlight and click the Delete option. The system will respond with a
confirmation screen.
3. Click the Yes button to delete the view.
7.2.7. Sending View to a New Window
In multi-monitor setups, you may send views to a separate window which can
then be dragged to other screens. To do this:
1. Right-click the view entry in the View Explorer window. This will bring
up an options popup.
2. Highlight and click the Send View To > Floating Window option. The
system will respond by placing the view in a separate floating window.
This window can be dragged to a separate screen, maximized, or closed.
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7.2.8. Switching Between Views
To switch between saved views, simply click and drag the view entry from the
View Explorer window into the main view window. Note that the current view is
always indicated in Bold lettering in the View Explorer window.
7.2.9. Switching Between Different Screen Divisions
Creating and Using New Screen Divisions
When a view is created, it has a default screen division setting, however when
using the view, it may be useful to change the number of screen divisions. This
does not create a different view, but divides the existing view into a new set of
divisions.
To perform this function within the view, simply click the button corresponding
to the view that you want to use. The buttons are located in the area above the
main view window.
After you have clicked on the desired view, the original number of cameras will
be split into separate pages in the new view. For example, an original view
consisting of 16 cameras would display the cameras on 2 pages of 8 frames,
clicking on the 4 division button would display the 16 cameras in 4 pages of 4
frames each.
Screen Division Page Use
The page number is displayed to the right of the view buttons. Clicking on the
arrow button to the right of the page number or clicking on the current screen
partition button will scroll through the pages in order. Clicking on the arrow
button to the left of the page number will scroll through the pages in reverse
order.
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Auto-flipping Pages
When multiple pages of screen divisions exist, you may choose to automatically
flip between the pages by clicking on the SPOT button. Clicking the button
again will end the automatic flip function.
Configuring Page Dwell Time
Right-clicking the SPOT button will bring up a field to configure the amount of
time each page will be displayed when automatically flipping pages. Enter the
dwell time in seconds and click OK to change this value.
Exiting Different Screen Divisions
There are two methods to return to your original un-paginated view. You may
either drag the original view into the main view area, or click the Home button
in the button area. This will reset all the settings, including page auto-flipping
and different screen divisions.
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7.3. Functionality Within Views
Right clicking an active window will cause a function list to appear. These are
settings and functions that can be changed within the live-view window.
7.3.1. Digital Zoom
Digital zoom increases the view size without increasing resolution. The digital
zoom function can be used within any panel (even in full screen mode) with the
following steps:
1. Right-click the panel that zoom is required on, and select Digital Zoom
to activate the function. A picture-in-picture showing the whole screen
framed by a yellow box will appear.
2. Click the corners of the box and drag to resize it over the area of
interest. The main picture will show the digitally-zoomed output, while
the picture and picture will display the entire view.
3. Alternatively, you may use the mouse scroll to zoom into the center of
the image. Scrolling forward will zoom in, scrolling backward will zoom
out.
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7.3.2. Instant Playback
The instant playback function gives users the ability to instantly playback up to
45 minutes of video. Right-click the panel that playback is required on, and
select Instant Play > [Time Length] to activate the function. A popup will open
with the desired playback. Time lengths available are dependent on, and will
not exceed the pre-alarm recording time set in Pre/Post Alarm Recording
Settings.
Playback can be displayed in 3 modes, Real Time
and Just Key Frame
on the button
, Frame By Frame
,
. The default setting is in Real Time Mode, clicking
to change modes.
”Real Time” can be further defined to play in the speeds of 8x, 4x, 2x,
1x, 1/2x, 1/4x, and 1/8x.
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“Frame By Frame” can be further defined to play in intervals from 1 to
15. Right click on the “Frame By Frame Mode” button to set the interval.
“Just Key Frame” can be further defined to play in intervals from 1 to
15. Right click on the “Just Key Frame Mode” button to set the interval.
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The following table explains the buttons:
Starts video playback.
Reverses video playback.
Stops video playback.
Jumps to the next segment.
Jumps to the previous segment.
Clears the cue-in and cue-out markers.
Set Cue-In marker for clip start
Set Cue-Out marker for clip end
Loop, continuous playback within Cue-In & Cue-Out
Enable / Disenable loop. Loop to continuous playback
within Cue-In & Cue-Out.
Saves video clips/Exports selected clips.
Snapshot
Real time mode
Frame by frame mode
Just key frame mode
7.3.3. Manual Recording
When recording schedules are set, it may be necessary to manually record a
video stream, even when the schedule does not specify for recording. In this
case right-click the panel that recording is required on, and select Manual
Record > [5, 10 or 30 minutes] to activate the function. The camera will
record the stream for the amount of time specified.
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7.3.4. Preset Pan
In cameras equipped with PTZ functionalities, presets set on the camera in the
PTZ Preset Settings will be available. To access the presets, right-click on the
panel containing the camera feed, and mouse-over Preset. The system will
respond with a list of presets configured on the camera. Selecting a preset will
pan the camera to the preset position.
7.3.5. Stream Selection
Video Streams can be selected by right-clicking the panel that playback is
required on, and then select Stream > Stream1/Stream2.
7.3.6. Image Settings
Camera image settings can also be accessed by right-clicking the panel
containing the camera video and selecting Others > Image Settings. This will
pull up the camera image settings menu.
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7.3.7. Video Ratio Adjustment
In most cases the video panel size will not match the size of the video feed
exactly. By default the VMS will stretch or shrink the video to fit the screen,
however you may also choose to preserve the original video ratio by rightclicking the screen and selecting Others > Keep Video Length-Width Ratio. To
return to a stretched view, right-click the appropriate panel and choose Others
> Resize to Fit Window.
7.3.8. Inserting Overlays
The panel can be replaced with a user overlay.
Image Overlay
To overlay an image on top of a panel:
1. Right-click the panel and choose Others > Insert > Image. The system
will prompt you to choose an image file.
2. Choose an image file, valid image types are JPEG, BMP, TIF, PNG. Click
Open to open the file.
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3. The image will be displayed in the panel. Click the red X in the topright corner to close the image.
HTML Overlay
The HTML overlay function allows simple integration of web applications in the
VMS by replacing one or more panels of the screen with an active browsing
window. To overlay an HTML form or website on top of a panel:
1. Right-click the panel and choose Others > Insert > HTML.
2. In the field, enter a URL or the path containing the HTML form. You may
also choose to click Browse and choose an HTML file.
3. The HTML or website will be displayed in the panel. Click the red X in
the top-right corner to close the image.
7.3.9. Send to Large Channel
Views in smaller divisions can be switched to the larger division. To perform this
action, right-click the panel corresponding to the camera and choose Others >
Send to Large Channel.
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7.3.10. Reconnect
In some cases it may be necessary to manually reset the connection to a camera.
To perform this action, right-click the panel corresponding to the camera and
choose Others > Reconnect.
7.3.11. Remove the Camera
The Cameras can be removed by clicking Others > Remove Camera.
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7.3.12. Onscreen PTZ Control
Cameras equipped with Pan-Tilt-Zoom functionality can be controlled directly
within the VMS client software. These controls can be found within live views
whenever the cursor comes closer to the image panel, the onscreen PTZ control
will appear.
Pan and Tilt
The pan and tilt functionalities can be controlled with the directional pad.
Clicking the right or left arrow will pan the camera by one step in the direction
clicked. Clicking the up or down arrow will tilt the camera by one step in the
direction clicked. Clicking diagonal arrows will combine the pan and tilt action
of the adjacent arrows.
Zoom
The zoom on a camera can be controlled with the + and – buttons located inside
the direction pad. Pressing the + button will increase zoom distance by 1 step.
Pressing the – button will decrease zoom distance by one step.
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7.4. Full Screen View
7.4.1. Entering Full Screen View
From any view, you can switch to full screen mode by clicking on the full screen
button located above the main viewing window. Optionally you may also choose
to view a single frame in full screen mode by double clicking on the frame.
7.4.2. Exiting Full Screen Mode
To exit full screen mode, hit the ESC key on your keyboard.
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7.5. E-Maps
7.5.1. Adding E-Maps
1. Prepare layout drawings or a map of the area being surveyed.
2. Right click on E-Map Configuration in the E-map Explorer window, Click
Add under the E-map tab.
3. Click the Browse button to open a windows dialog. Select your map and
click the Open button. The drawing will be stored in the Server.
4. Enter a name for the map in the Map Name field.
5. Click Save. Once successfully added, an E-map node will appear.
Note: The E-Maps can also be edited by clicking Server > General Tasks > Emap or Server Entry > Common Tasks > Common Server Tasks > E-map
in the VMS Console.
7.5.2. Adding Sub-Maps
Sub-maps can be used when separate areas within a large maps are complicated
enough to have their own specific layout.
1. Prepare layout drawings or a map of the area being surveyed.
2. In the E-map configuration screen, under the E-map tab, right-click the
node that you wish to add a sub-map to, and select Add > Sub-Map.
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3. Click the Browse button to open a windows dialog. Select your map and
click the Open button. The drawing will be stored in the Server.
4. Enter a name for the map in the Map Name field.
5. Click Save. Once successfully added, an E-map node will appear as a
sub-node on the tree panel. A link with the sub-map name will also be
placed on the root map.
7.5.3. Adding Additional E-Maps
The typical E-map Add function will add new maps to the end of the list. You
may choose to add a map before or after an existing map by:
1. Prepare layout drawings or a map of the area being surveyed.
2. In the E-map configuration screen, under the E-map tab, right-click the
node which you want to add a map before or after. Choose Add >
Previous Map to add a map before the selected map, or choose Add >
Next Map to add a map after the selected map.
3. Click the Browse button to open a windows dialog. Select your map and
click the Open button. The drawing will be stored in the Server.
4. Enter a name for the map in the Map Name field.
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5. Click Save. Once successfully added, an E-map node will appear as in
the tree panel.
In the e-maps list, it is recommended to organize your e-maps in a logical order.
7.5.4. Changing E-Map Order
To re-order the e-maps you have added, right-click the node which you want to
move. Choose Move > Previous Map to move the selected map up the list, or
choose Move > Next Map to move the selected map down the list.
7.5.5. Renaming an E-Map
To rename an e-map you have added, right-click the node which you want to
delete and choose Rename. Enter a new name for the map and press enter to
save your changes.
7.5.6. Configuring an E-Map
1. Select an E-map entry clicking it.
2. Click the NVR Server tab to bring up a list of the cameras available for
placement.
3. Drag and drop cameras to anywhere on the layout drawing. The map
may be moved by clicking and dragging the map, you may also zoom in
and out using the buttons above the map display. If the map size is
lower than 396x247, you’ll be prompted to select Normal or Resize to
fill Emap window. The default setting is Resize to fill Emap window.
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4. Once a camera icon is placed, it may be rotated by clicking one of the
dotted corners of the camera icon.
5. You may save any time by clicking on the Save button located above the
map display.
7.5.7. Deleting an E-Map
To delete an e-map you have added, right-click the node which you want to
delete and choose Delete. This action will delete the node and any sub-nodes
from the map list.
7.5.8. Using the E-Map
Once E-Maps have been configured on the system, you can pull up an E-Map by
double clicking its entry in the E-Maps section of the Live View screen. This will
open the E-Map in a floating window.
Double-clicking on any camera icon that has been placed on the map will bring a
live view screen for this camera.
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You can choose to do instant playback, snapshot capture and alarm management
by right clicking on the live view screen.
The camera icons that have been placed on the map will blink if there is an
alarm associated with it. Double-click on any camera icon to bring up a live
video feed in a popup window.
There are also a few buttons associated with this view:
Zoom Out: Located at the bottom mid-left. This button shrinks the background
map display.
Zoom In: Located at the bottom mid-right. This button enlarges the background
map display.
Arrows: Located on the top left. Use the arrow keys to move from map levels.
Up to 4 cameras can be popped up at the same time, when there’s any alarm
triggered. If there’s a fifth alarm occurs, the VMS will close the oldest popup
window and show the new popup.
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Chapter 8. Server Setup
This section deals with Server setup procedures.
8.1. Server Basic Functions
When you are logged into a domain, the Servers configured on the domain will
appear in the Device Browser area. The icon by the Server shows the current
connection state of the Server.
Icon
Meaning
The Server cannot be reached
The Server can be reached, but the
user is not logged in
The user is logged in to the Server
8.1.1. Logging into a Server
1. Right-click the server entry in the Device Browser window to bring up the
options popup.
2. Highlight and click the Login option. As long as the credentials supplied
at the beginning of the session are correct, you will be automatically
logged in.
8.1.2. Logging out of a Server
1. Right-click the server entry in the Device Browser window to bring up the
options popup.
2. Highlight and click the Logout option to bring up the logout dialog box.
3. Press the Yes button to logout.
Note: Logging out of the domain server will cause the client to logout
completely.
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8.1.3. Renaming a Server
You must be connected to a server as an admin to rename it. To rename a
Server:
1. Right-click the server entry in the Device Browser window to bring up the
options popup.
2. Highlight and click the Configuration > Rename option.
3. Type the new name in the box that appears.
8.1.4. Viewing Server and Client Information
1. Right-click the server entry in the Device Browser window to bring up the
options popup.
2. Highlight and click the Configuration > About option to bring up the
About dialog box.
3. Click OK when finished viewing.
Note: The Server and Client information can also be viewed by clicking
Others > Other Tasks > About in the VMS Console.
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8.2. Server Settings
The following sections deal with Server settings that can be configured under
the Server Settings menu.
8.2.1. General Server Settings
Server general setup procedures involve configuring both storage and server
time settings. To perform Server general setup:
Right-click the Server entry in the Device Browser, highlight and click the
Server Settings > General Server Settings option. A tabbed window will appear
providing the following configuration tabs: Storage Quota, Time Settings,
Automatic Correction.
1. Storage Quota
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In the Minimum Free Space field, the Minimum space required for storage is
shown. The storage will be last for 3 days.
You may move the saving
locations up and down the list using the Up and Down buttons, to change the
storage priorities.
2. Time Settings
To set the server time click on the number you wish to change and enter a
value. Click OK to preserve the setting. The default time is set according to
the real-time clock on server.
3. Automatic Correction
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Time can be synchronized with a chosen server, typing the desired server IP
address in the blank.
Select “Enable” to set your SMR/NVR device as your NTP Server and the camera
time can be synchronized with your SMR/NVR device. Click OK to finish the
configuration.
Note: General Server Settings can also be configured by clicking Server >
General Tasks > General Server Settings in the VMS Console.
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8.2.2. To perform Notification Setting
1. Right-click the Server entry in the Device Browser highlight and click the
Server Settings> Notification Setting option. A tabbed window will
appear prompt providing the following configuration tabs: SMTP Server
and SMS Settings. The window starts with the SMTP Server tab displayed.
2. In the SMTP Server tab, under the E-mail Server heading, you may either
enter the URL (such as smtp.abc.com) or IP address of the SMTP server
that the Server will use to deliver E-mail notifications. The SMTP server
configured here must support Unicode Transformation Format-8 (UTF-8)
encoding.
3. Enter the user name for the Server email account in the Username field.
4. Enter the password for the Server email account in the Password field.
5. Enter a valid E-mail address in the Reply Address field. This address will
be the default sender listed in E-mails sent from the Server.
6. Enter one or more E-mail addresses in the Recipients: field. These
address(es) will receive notifications from the Server. Multiple addresses
can be entered by separating individual addresses with semi -colons “;”.
7.
Enter
the
subject
of
your
notification
xxxsite1notification in the E- Mail Title field.
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E-mails,
e.g.,
Server-
8. Enter a short message in the large field to describe the Server or a
surveillance network.
9. (Optional) Click Test to send a test message to the E-mail addresses
listed.
10. Click the SMS Settings tab to continue.
Note: Drivers for supported GSM/GPRS modems have already been installed on the
server. Currently, only the WaveCOM-M1206B is supported. Use COM1 on
the Server to connect to a GSM modem.
11. In the Contact Number field, enter the phone numbers that will
receive SMS notifications. Be sure to include the area code, e.g., “86”,
in front of phone numbers. Use commas, “,” to separate individual
phone numbers.
12. Use the slider bar to select a delay between the occurrence of an event
and SMS message delivery.
13. (Optional) If a SIM PIN is required, enter the PIN code in the PIN field.
Note that applying incorrect PIN code may disable your SIM card.
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Note: To change the PIN code, remove the SIM card from your GSM modem. Use a
cell phone to change the PIN code and then re -install SIM card into the
GSM modem. Changing PIN codes is not recommended because a
configuration failure may disable your SIM card.
14. In the SMS Content field, type a simple description to include in the
outgoing SMS messages
15. (Optional) Click Test to send a test message to the phone numbers
listed.
16. Click the Apply button to apply the changes.
17. Click the OK button to exit E-mail/SMS settings.
Note: E-mail and SMS Settings can also be done by clicking Server > General
Tasks > E-mail/SMS in the VMS Console.
8.2.3. Pre/Post Alarm Recording Settings
Video streams are constantly processed and cached in memory. The Server can
trace back and preserve video/images from several minutes before and after the
occurrence of an alarm.
To configure pre/post-alarm recording times, highlight and click the Pre/Post
Alarm Recording Settings option under Server Settings. The following pop-up
window will appear:
In each of the boxes enter values for the Pre and Post-Alarm Recording times
from 5 to 45 minutes (default is 45 minutes). Click the OK button to finish the
process.
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Note: Pre/Post Alarm Recording Settings can also be done by clicking Server
> General Tasks > Pre/Post Alarm Recording Settings in the VMS
Console.
8.2.4. Storage Management
1. To access the information about the drives configured in your Server,
highlight and click the Storage Manager option under Server Settings.
2. All available Logical Drives, as well as their sizes, free space, and status
will appear.
Click Edit to set the log and location for saving the video recordings.
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(Step 3 and 4 are for the remote client of NVR2000/SMR Series.)
3. Click the target drive first and then Settings.
In “Advanced Settings” dialogue, “General” tab, click Check.
4. Choose the RAID level, and then click Create Logical Drive to create the
RAID configuration.
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Note: Storage Manager can also be accessed by clicking Server > General Tasks
> Storage or Server Entry > Common Tasks > Common Server Tasks >
Storage in the VMS Console.
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8.3. Scheduling Recording
There are two forms of scheduling available. A global schedule can be created
to apply to an entire Server, while an individual schedule can be created for
each camera on a Server. Schedules are further split into weekly and daily
schedules. When scheduling conflicts occur, the daily schedule takes
precedence over the weekly schedule.
8.3.1. Global Scheduling
Note: A global schedule can also be set by clicking Server > General Tasks >
Global Schedule or Server Entry > Common Tasks > Common Server
Tasks > Storage in the VMS Console.
Weekly Global Scheduling
To access the Global Scheduling tool right click the Server entry, then highlight
and click the Schedule Manager > Global Settings option to bring up a popup
containing a schedule grid corresponding to every hour of every day in the week.
The schedule default is always recording, all the time. To change the global
schedule:
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1. Choose a recording method by clicking on one of the four methods:
Always record or record on Event trigger. (You can also keep the default
as Motion record.)
2. Click on a table cell to “paint” the recording method. The color in the
cell will change to match the selected recording method. Click and drag
the cursor to paint large areas.
3. When you are finished, click the Apply button to apply the schedule.
4. (Optional) You may go to the VI setting panel by clicking Go to VI
Settings.
5. Click OK to exit the menu.
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Daily Global Scheduling
Adding a Daily Global Schedule
In addition to the weekly global schedule, a daily schedule can also be set for a
certain day. To perform this action:
1. Under Global Settings, right-click the server listing, and click on the Add
Daily Schedule option to bring up the Global Daily Schedule Settings
popup. This popup consists of 24 segments corresponding to the hours in
the day.
2. Choose the date that you want to schedule.
3. Choose a recording method by clicking on one of the three methods:
Always record, record on Motion detection, or record on Event trigger.
4. Click on a table cell to “paint” the recording method. The color in the
cell will change to match the selected recording method. Click and drag
the cursor to paint large areas.
5. When you are finished, click the OK button to apply the schedule. The
schedule will show up under the server entry in the Global Settings
according to the date you have just set.
Deleting a Global Daily Schedule
To delete a global daily schedule, right-click the schedule entry and select
Delete Schedule. Click the Yes button to confirm deletion.
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Editing a Global Daily Schedule
To edit a global daily schedule, right-click the schedule entry and select
Schedule Settings.
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8.3.2. Individual Scheduling
Individual schedules, which take precedence over the global schedule, can be
set for each camera.
Note: An individual schedule can also be set by clicking Server > General Tasks
> Individual Schedule in the VMS Console.
Weekly Individual Scheduling
To access the individual scheduling tool right-click the server entry, then
highlight and click Schedule Manager > Individual Schedule.
Schedule defaults are always recording, all the time. To create a schedule:
1. Select the camera which you want schedule.
2. Click the Enable Individual Schedule box to enable the schedule.
3. Choose a recording method by clicking on one of the four methods:
Always record, record on Motion detection, or record on Event trigger.
(You can also keep the default as Motion record.)
4. Click on a table cell to “paint” the recording method. The color in the
cell will change to match the selected recording method. Click and drag
the cursor to paint large areas.
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5. When you are finished, click the Apply button to apply the schedule.
Click OK to exit the menu.
6. (Optional) You may go to the VI setting panel by clicking Go to VI
Settings.
7.
Click OK to exit the menu.
Daily Individual Scheduling
Adding a Daily Individual Schedule
In addition to the weekly individual schedule, a daily schedule can also be set
for a certain day. To perform this action:
1. In Weekly Individual Schedule right-click the camera listing, and select
Add Daily Schedule option to bring up the Individual Daily Schedule
Settings popup. This popup consists of 24 segments corresponding to the
hours in the day.
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2. Choose the date that you want to schedule
3. Choose a recording method by clicking on one of the three methods:
Always record, record on Motion detection, or record on Event trigger.
4. Click on a table cell to “paint” the recording method. The color in the
cell will change to match the selected recording method. Click and drag
the cursor to paint large areas.
5. When you are finished, click the OK button to apply the schedule. The
schedule will show up under the camera entry in the Individual Settings
according to the date you have just set.
Deleting an Individual Daily Schedule
To delete an individual daily schedule, right-click the schedule entry and select
Delete Daily Schedule. Click Yes to confirm deletion.
Editing an Individual Daily Schedule
To edit an individual daily schedule, right-click the schedule entry and select
Schedule Settings.
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Chapter 9. Camera Setup
This section deals with Camera setup procedures. These options can be accessed by
right-clicking the Camera entry in the Device Browser.
8.1. Adding Cameras
Cameras can be added to the Server in two ways, VIA and automatic scan, or by
manually inputting the camera information.
9.1.1. Automatic Scan for Cameras
To begin an automatic scan for cameras:
1. Right-click the Server entry and select Scan for Cameras. The system will
respond by beginning an automatic scan. Once the scan is complete,
the cameras that can be added to the Server will be displayed.
Information available for each camera will include:

Name – The default camera name (Make/Model)

Status – The camera will display New if it has not been added to
this Server, otherwise it will display Assigned.

IP Address

MAC Address

Vendor - Including ACTI, ASONI, AVTECH, AXIS, Arecont, Sosch,
Brickcom, DyNACOLOR, D_Link, Dahua, EDIMAXHIKVISION,
EverFocus, HIKVISION, IQinVision, Lilin, Eessoa, Mobotix,
ONVIF, Panasonic, SIMON, SONY, Samsung, Surveon, VIVOTEK,
and General.
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
Model - when “General” is selected, “RTP over TCP” and “RTP
over UDP” can be further defined.
2. To add a camera to the system, check the box by the camera entry. You
may also check the Select All box at the bottom of the window to
select all the cameras found.
Enter the username and password, and press Apply Selected. Click OK
to add the selected cameras to the Server.
The following windows will prompt for validation.
3. (Optionally) Double-click any camera entry to bring up the camera detail
page. From this page you may change the following information:
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
IP Address – Changing this value will affect connectivity.

Camera Port – The web access port, default is 80.

Stream Port – Default is 6002

Vendor – Changing this value will affect connectivity.

Model – Changing this value will affect connectivity.

User Name – This value is not always required.

Password – This value is not always required.

Camera Name – It is recommended you change this value if you
have more than one camera of this make/model.

Camera Description

Camera Icon – You can also import your own icon by clicking on
the Browse button and choosing an icon file. Valid icon files
include JPEG, GIF, PNG, BMP and ICON files.
Finally, you can access the web interface for the camera by clicking on
the Go to Web Interface button. Click OK to save your changes, or
Cancel to exit without saving.
4. (Optionally) You may access the IP Utility for camera configurations by
clicking the IP Camera Utility button.
5. Click OK to add the selected cameras to the Server.
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Note: Automatic Scan for Cameras can also be accessed by clicking Camera List
> General Tasks > Scan for Cameras or Server Entry > Common Tasks
> Common Server Tasks > Scan for Cameras in the VMS Console.
9.1.2. Manually Adding Cameras
To manually add a camera to the Server:
1. Right-click the Server entry and select Add Camera.
2. In the camera window fill out the following information:

IP Address

Camera Port – This value will automatically populate with the
default value for the Vendor and Model selected.

Vendor - Including ACTI, ASONI, AVTECH, AXIS, Arecont, Sosch,
Brickcom, DyNACOLOR, D_Link, Dahua, EDIMAXHIKVISION,
EverFocus, HIKVISION, IQinVision, Lilin, Eessoa, Mobotix,
ONVIF, Panasonic, SIMON, SONY, Samsung, Surveon, VIVOTEK,
and General.
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
Model - when “General” is selected, “RTP over TCP” and “RTP
over UDP” can be further defined.

Stream Port – This value will automatically populate with the
default value for the Vendor and Model selected.

User Name – This value is not always required.

Password – This value is not always required.

Camera Name – It is recommended you change this value if you
have more than one camera of this make/model.

Camera Description

Camera Icon – You can also import your own icon by clicking on
the Browse button and choosing an icon file. Valid icon files
include JPEG, GIF, PNG, BMP and ICON files.
3. Finally, once basic camera information is filled in, you may access the
web interface for the camera by clicking on the Go to Web Interface
button. Click OK to add the camera.
Note: Cameras can also be added manually by clicking Camera List > General
Tasks > Add Camera in the VMS Console.
9.1.3. Deleting a Camera
1. Right-click the camera entry you wish to remove in the Device Browser
window to bring up the options popup.
2. Highlight and click the Delete Camera option. The system will respond
with a warning dialog.
3. Click Yes to delete the camera from the Server.
Note: Cameras can also be deleted by clicking Camera List > General Tasks >
Delete Camera in the VMS Console.
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9.1.4. Initializing a Camera
Initializing the camera resets the camera so that it will correspond to the
settings on the Server. To perform this operation:
1. Right-click the camera entry in the Device Browser window to bring up
the options popup.
2. Highlight and click the Initialize option. The system will respond with a
warning dialog.
3. Click Yes to reset the camera.
Note: Camera initialization can also be done by clicking Camera List > Camera
Settings > Initialize in the VMS Console.
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8.2. Camera General Settings
8.2.1. Logging into a Camera
It is important to note that you must be logged into the camera before you can
change any settings. To login to the camera:
1. Right-click the camera entry and select Camera Settings > Edit Camera.
2. In the Connection Permissions section, enter a valid username in the
User Name field and password in the Password field.
Note: The system will not perform an active check on the username and
password. Setting an incorrect username or password may affect
camera connectivity and configurability.
3. Click OK to login.
8.2.2. Changing the Camera Model and Vendor
In certain situations it may be necessary to change the Vendor or Model
information for the camera. To perform this operation:
1. Right-click the camera entry and select Camera Settings > Edit Camera.
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2. Select the new Vendor and Model from the respective drop-downs.
When there’s no suitable option for your device, you can select
“General” from the Vendor dropdown list and defined if it’s a “RTP
over TCP” or a “RTP over UDP” from the Model dropdown list.
Once set, define URI for Stream 1.
See the reference below for further setting.
For an AXIS IP camera,
key in “RTSP://<IP of the IP camera>/<codec>/media.amp”
For a HIKVISION IP camera,
key in “RTSP://username:[email protected]<IP of the IP Camera>”
For a Surveon IP camera,
key in “RTSP://<IP of the IP camera>/stream1 or stream2”
Note: Setting an incorrect vendor or model may affect camera connectivity.
3. Click OK to save your changes.
Note: Edit Camera can also be accessed by clicking Camera List > Camera
Settings > Edit Camera in the VMS Console.
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8.2.3. General Settings
Camera general settings include network connectivity settings, as well as basic
camera name, description and icon settings.
1. Right-click the camera entry and select Camera Settings > Camera
General Settings.
2. There are two ways to specify the IP address for the camera.

If you wish to automatically assign an IP address to the
camera using DHCP services, select the Auto-assign IP Address
option.

If you wish to assign a fixed IP, select Fixed IP Address, and
provide an IP address for the camera in the IP Address field.
The Subnet Mask will be shown together with the IP address.
3. You may continue by editing any of the following options:

Camera Port – This value will automatically populate with the
default value for the Vendor and Model selected.

Stream Port – This value will automatically populate with the
default value for the Vendor and Model selected.

Camera Name – It is recommended you change this value if you
have more than one camera of this make/model.

Camera Description
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
Camera Icon – You can also import your own icon by clicking on
the Browse button and choosing an icon file. Valid icon files
include JPEG, GIF, PNG, BMP and ICON files.
4. Click OK to save your changes.
Note: Camera General Settings can also be configured by clicking Camera List >
Camera Settings > Camera General Settings in the VMS Console.
8.2.4. OSD Settings
On cameras with OSD capabilities, these capabilities can be configured within
the server. To configure the information for the on-screen display:
1. Right-click the camera entry and select Camera Settings > OSD
Settings to bring up the OSD settings menu.
2. Choose any of the following options:

Show Name – Displays the camera name. If this item is selected,
you will also have the option of entering another name to
display.

Show Date – Displays the camera date.

Show Time – Displays the camera time.

Transparent Display – When this option is chosen, the camera
will not black-out the lettering background.
3. Click OK to save your changes.
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Note: OSD Settings can also be configured by clicking Camera List > Camera
Settings > OSD Settings in the VMS Console.
8.2.5. Privacy Mask Settings
The camera can be configured to display useful information on the top bar. To
configure the information for the on-screen display:
1. Right-click the camera entry and select Camera Settings > Mask Settings
to bring up the privacy mask settings menu.
2. Click the New button to create a new privacy mask overlay, denoted
by a red border.
3. Click and drag the overlay to move the overlay around the screen.
Click and drag one of the six white dots on the red border to resize
and reshape the overlay. If multiple windows are present, the
window being edited will have a red border.
4. Repeat these steps to create up to three windows. Click OK to save
the privacy mask.
The masked areas will be shown in black on the live view screen after the mask
is saved.
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Note: (1) The masked areas can be unmasked during a video export with an
administrative password. For more details refer to the section on video
export. (2) Privacy Mask Settings can also be configured by clicking
Camera List > Camera Settings > Mask Settings in the VMS Console.
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8.3. Camera Image and Quality Settings
8.3.1. Camera Image Settings
To configure camera image settings:
1. Right-click the camera entry in the Device Browser, then click Image
Adjustments > Image Settings.
Note: You must be logged into the camera before changing settings or else
the operation will fail.
2. Adjust the following sliders to change the camera image:

Brightness – The overall lighting level of the image. This value
can be used to boost or reduce the apparent lighting of the
image.

Saturation – The overall color intensity of the image. This value
can be used to boost or reduce overall color intensity.

Contrast – The lighting difference between dark and light areas
of the image. This value can be used to boost or reduce
apparent differences in lighting.

Hue – The color cast of the image. This value can be used to
compensate for colored lighting or other color casting.

Sharpness – The edge contrast of the image. This value can be
used to make the picture appear clearer.
3. Click OK to save your changes.
Note: Camera Image Settings can also be configured by clicking Camera List >
Camera Settings > Image Settings in the VMS Console.
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8.3.2. Advanced Video Settings
1. Right-click the camera entry in the Device Browser, then click Image
Adjustments > Advanced Video Settings.
Note: You must be logged into the camera before changing settings or else
the operation will fail.
2. Select a video encoding method from the Encoding Method drop-down.
Encoding methods will vary by camera type, but common ones include:

MJPEG

MPEG-4

H264
3. Select a video resolution from the Resolution drop-down. Supported
resolutions will vary by camera.
Select the maximum video frame rate from the Maximum Frame Rate
drop-down.
4. From the Quality section, choose one of the following:

Fixed Bitrate – The camera image quality will be adjusted
within a fixed bitrate selected in the dropdown. Dropdown
values will vary by camera.

Fixed Quality – The camera bitrate will be adjusted to meet the
quality selected in the dropdown. Dropdown values will vary by
camera.
Note: Video Quality Settings can also be configured by clicking Camera List >
Camera Settings > Advanced Video Settings in the VMS Console.
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8.4. PTZ Settings
In cameras equipped with any combination of pan, tilt or zoom (PTZ)
functionality, these settings are used to configure the PTZ functions.
8.4.1. PTZ Settings
The PTZ settings deal with the software PTZ control panel. These settings adjust
how much the camera will pan, tilt, zoom, and focus with each control panel
input.
Note: You must be logged into the camera before changing settings or else the
operation will fail.
1. Right-click the camera entry in the Device Browser, and click PTZ
Settings > PTZ Settings.
2. Adjust the following sliders to increase and decrease the following
speeds: (The higher the value, the higher the speed) Unsupported
features on specific cameras will be grayed out.

Auto Pan Speed – The speed which the camera will pan between
the mechanical stops when the Auto Pan function is activated.

Pan Speed – The distance the camera will pan to each side.

Tilt Speed – The distance the camera will tilt up and down.

Zoom Speed - The distance the camera will zoom near or far.
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
Focus Speed - The amount the camera will focus forward or
backward.
Note: PTZ Settings can also be configured by clicking Camera List > Camera
Settings > PTZ Settings in the VMS Console.
8.4.2. PTZ Preset Settings
Certain preset pan/tilt/zoom values can be saved in order to move the camera
quickly to a point of interest. To configure camera PTZ preset settings, rightclick the camera entry, then highlight and click PTZ Settings > Preset Settings
option.
The popup will display the camera output, as well as a Position Setting pad.
Note: You must be logged into the camera before changing settings or else
the operation will fail.
Adding a Preset
1. Use the directional pad to move the camera view. Use the center
“home” button to return the camera to the default zeroed view.
2. Once the camera reaches the point where a preset is desired, type a
name into the Preset Point Name field.
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3. Click the Add a preset point to add the preset to the list. Click OK exit
the menu, or you may continue to add/delete additional presets.
Deleting a Preset
To delete a preset, simpy highlight the preset and click the Delete button. Click
the Yes button to confirm deletion. Click OK exit the menu, or you may
continue to add/delete additional presets.
Note: PTZ Preset Settings can also be configured by clicking Camera List >
Camera Settings > Preset Settings in the VMS Console.
8.4.3. PTZ Patrol Settings
In cameras with PTZ functionality, one camera can be used to survey a large
area. This can be done automatically using the patrol functionality. This
function basically moves the camera between preset points in a fixed pattern.
To configure camera patrol settings:
1. Right-click the camera entry in the Device Browser, then highlight and
click the PTZ Settings > Patrol Settings.
Note: You must be logged into the camera before changing settings or else the
operation will fail.
2. On the right side of the popup there will be a list of preset points that
are defined for the camera. Use the >> button to add the points to the
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patrol list in the order that they are to be viewed. Points can also be
removed by highlighting them and clicking on the << button.
3. Select the length of time the camera will dwell at each preset point
before continuing from the Dwelling Time (Sec) dropdown.
4. Select one of the following:

Stop Time – The camera will stop the number of minutes
specified in the box between patrol sessions.

Never Stop – The camera will not stop between patrol sessions.
5. Click the Active button to activate the patrol list.
6. Click the OK button to save the patrol list and exit the popup.
Note: PTZ Patrol Settings can also be configured by clicking Camera List >
Camera Settings > Patrol Settings in the VMS Console.
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8.5. PTZ Controls
Cameras equipped with Pan-Tilt-Zoom functionality can be controlled directly
within the VMS client software. These controls can be found in the Live View
Control window within the live view screen.
Note: (1) The camera to be controlled must be selected by highlighting it
(clicking its output window) in the main view window. (2) Joystick can
also be used for PTZ control. Please refer to Server Setup > General
Tasks > Joysticks for more details.
8.5.1. Directional Pad
Pan and Tilt
The pan and tilt functionalities can be controlled with the directional pad.
Clicking the right or left arrow will pan the camera by one step in the direction
clicked. Clicking the up or down arrow will tilt the camera by one step in the
direction clicked. Clicking diagonal arrows will combine the pan and tilt action
of the adjacent arrows. Clicking on the Home icon, located at the center of the
pad, will re-center the camera.
Zoom
The zoom on a camera can be controlled with the + and – buttons located inside
the direction pad. Pressing the + button will increase zoom distance by 1 step.
Pressing the – button will decrease zoom distance by one step.
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8.5.2. Functional Buttons
Speed
Auto Pan Speed – The speed which the camera will pan between the mechanical
stops when the Auto Pan function is activated.
Pan Speed – The distance the camera will pan to each side.
Tilt Speed – The distance the camera will tilt up and down.
Zoom Speed - The distance the camera will zoom near or far.
Focus Speed - The amount the camera will focus forward or backward.
Home
One position can be set as the Home position. Click on Home button to go to
the Home position. Clicking on the Home button will re-center the camera.
Preset
The camera may have preconfigured viewpoints, or presets configured. To
switch to one of these presets, click the Preset button and select the preset.
Adding a Preset
You must first be logged into the camera to add a preset. To add a preset using
the PTZ controls:
1. Pan, tilt, zoom, and focus to the desired preset position.
2. Click the Preset button and select Add Preset.
3. Type a name into the Preset Name field. Click OK to add the preset.
Deleting a Preset
You must first be logged into the camera. To delete a preset using the PTZ
controls:
Pan to the the preset.
Click the Preset button and select Delete Preset Point.
Click the Yes button to confirm deletion.
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Patrol
In cameras with PTZ functionality, one camera can be used to survey a large
area. This can be done automatically using the patrol functionality.
Start Auto Pan
The camera will pan between the mechanical stops when the Auto Pan function
is activated.
Stop Auto Pan
The camera will stop auto pan between the mechanical stops when the Auto
Pan function is inactivated.
Focus
The focus on a camera can be controlled with the + and – buttons located beside
the Focus box. Pressing the + button will increase focus distance by 1 step.
Pressing the – button will decrease focus distance by one step.
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Chapter 10. Alarms and Events
Alarm handling in the VMS is divided into 4 distinct phases:
1. Condition: The condition is the triggering event for the alarm such as
Motion/Video loss/Sensor Input/Clock Alarm, etc.
2. Action: Specifies steps and actions that can be undertaken when an
alarm is triggered.
3. Rule: An alarm rule combines conditions with corresponding actions.
4. Schedule: Allows the user to schedule the application of specific alarm
rules. This is useful in cases such as applying rules to non-office hours.
This section will guide the user through the setup of VI detection and digital
Inputs for detecting alarm conditions, the setup of digital outputs and alarm
popups and notifications, as well as the setup of alarm rules and schedules.
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10.1. Camera VI Detection Settings
10.1.1. General Motion Detection
General motion detection involves using the software to analyze the video feed
and detect motion in specified areas.
Note: General Motion Detection can also be configured by clicking Camera List >
Video Analytics > General Motion Detection in the VMS Console.
Configuring and Editing Detection Windows
1. Right-click the camera entry in the Device Browser, and click VI Settings
> General Motion Detection.
2. If a new window is desired, click the New Region button to create a new
window. Up to 3 detection windows can be set for each camera. The
current window will be highlighted with a red border.
3. Click and drag the white dots along window border of a window to resize
or reshape the window.
4. Click the interior of a window to drag it to the desired position.
5. Adjust the sliders: (Settings will be applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100
(high).
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
Trigger Threshold - Adjusts the amount of change allowed
before and event is triggered.
6. Click OK to save the changes and exit the popup.
Testing Detection Windows
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > General Motion Detection option.
2. Click the Begin Simulation button enable test detection. During testing a
red border will appear around any moving objects detected.
3. Click End Simulation to end the simulation.
4. Click OK to exit the popup.
Deleting a Detection Window
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > General Motion Detection option.
2. Highlight an existing detection window.
3. Click the Clear button to delete the window.
4. Click OK to save the changes and exit the popup.
Enabling or Disabling a Detection
2. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > General Motion Detection option.
3. Check the Enable Event box to enable detection, or uncheck the box to
disable detection.
4. Click OK to save the changes and exit the popup.
Opening the Help File
The help file for General Motion Detection can be attached by clicking the
icon on the upper right corner of the window.
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10.1.2. Foreign Object Detection
Foreign object detection involves using the software to analyze a video feed and
detect objects that do not belong.
Note: Foreign Object Detection can also be configured by clicking Camera List >
Video Analytics > Foreign Object Detection in the VMS Console.
Configuring and Editing Detection Windows
To configure a new detection window:
1. Right-click the camera entry in the Device Browser, and click VI Settings
> Foreign Object Detection.
2. If a new window is desired, select Define Detection Zone and click the
New Region button to create a new window. Up to 3 detection windows
can be set for each camera. The current window will be highlighted with
a red border.
3. Click and drag the white dots along window border of a window to resize
or reshape the window.
4. Click the interior of a window to drag it to the desired position.
5. If an object size has not yet been defined, select Define Object and click
the New Region button to create an object box.
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6. Click and drag the corners of the object box to define the minimum size
of objects that will be detected.
7. Adjust the sliders: (Settings will be applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).

Duration - Adjusts the amount of time before an object triggers
an event.
Click OK to save the changes and exit the popup.
Testing Detection Windows
To test a detection window:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Foreign Object Detection option.
2. Click the Begin Simulation button enable test detection. During testing
a red border will appear around any foreign objects detected.
3. Click End Simulation to end the simulation.
4. Click OK to exit the popup.
Deleting a Detection Window
To delete a new detection window:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Foreign Object Detection option.
2. Highlight an existing detection window.
3. Click the Clear button to delete the window.
4. Click OK to save the changes and exit the popup.
Enabling or Disabling a Detection
To enable or disable the detection functions:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Foreign Object Detection option.
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2. Check the Enable Event box to enable detection, or uncheck the box to
disable detection.
3. Click OK to save the changes and exit the popup.
Opening the Help File
4. The help file for Foreign Object Detection can be attached by clicking
the
icon on the upper right corner of the window.
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10.1.3. Forbidden Area Detection
Forbidden area detection involves using the software to analyze the video feed
and immediately detect any object in specified areas.
Note: Forbidden Area Detection can also be configured by clicking Camera List >
Video Analytics > Forbidden Area Detection in the VMS Console.
Configuring and Editing Detection Windows
To configure a new detection window:
1.
Right-click the camera entry in the Device Browser, and click VI
Settings > Forbidden Area Detection.
2.
If a new window is desired, select Define Detection Zone and click the
New Region button to create a new window. Up to 3 detection
windows can be set for each camera. The current window will be
highlighted with a red border.
3.
Click and drag the white dots along window border of a window to
resize or reshape the window.
4.
Click the interior of a window to drag it to the desired position.
5.
If an object size has not yet been defined, select Define Object and
click the New Region button to create an object box.
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6.
Click and drag the corners of the object box to define the minimum
size of objects that will be detected.
7.
Adjust the sliders: (Settings will be applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100
(high).

Interval - Adjusts how much time between each check of
the forbidden area.
8.
Click OK to save the changes and exit the popup.
Testing Detection Windows
To test a detection window:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Forbidden Area Detection option.
2. Click the Begin Simulation button enable test detection. During testing a
red border will appear around any objects detected in the forbidden area.
3. Click End Simulation to end the simulation.
4. Click OK to exit the popup.
Deleting a Detection Window
To delete a new detection window:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Forbidden Area Detection option.
2. Highlight an existing detection window.
3. Click the Clear button to delete the window.
4. Click OK to save the changes and exit the popup.
Enabling or Disabling a Detection
To enable or disable the detection functions:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Forbidden Area Detection option.
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2. Check the Enable Event box to enable detection, or uncheck the box to
disable detection.
3. Click OK to save the changes and exit the popup.
Opening the Help File
The help file for Forbidden Area Detection can be attached by clicking the
icon on the upper right corner of the window.
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10.1.4. Intrusion Detection
Intrusion detection involves using the software to analyze the video feed and
detect intrusion larger than a certain size.
Note: Intrusion Detection can also be configured by clicking Camera List >
Video Analytics > Intrusion Detection in the VMS Console.
Configuring and Editing Detection Windows
To configure a new detection window:
1. Right-click the camera entry in the Device Browser, and click VI Settings
> Intrusion Detection.
2. If a new window is desired, select Define Detection Zone and click the
New Region button to create a new window. Up to 3 detection windows
can be set for each camera. The current window will be highlighted with
a red border.
3. Click and drag the white dots along window border of a window to resize
or reshape the window.
4. Click the interior of a window to drag it to the desired position.
5. If an object size has not yet been defined, select Define Object and
click the New Region button to create an object box.
6. Click and drag the corners of the object box to define the minimum size
of the intrusion that will be detected.
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7. Adjust the sliders: (Settings will be applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100
(high).

Duration (Sec) - Adjusts how much time an object is missing
before an event is triggered.
8. Click OK to save the changes and exit the popup.
Testing Detection Windows
To test a detection window:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Intrusion Detection option.
2. Click the Begin Simulation button enable test detection. During testing a
red border will appear if any intrusion found.
3. Click End Simulation to end the simulation.
4. Click OK to exit the popup.
Deleting a Detection Window
To delete a new detection window:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Intrusion Detection option.
2. Highlight an existing detection window.
3. Click the Clear button to delete the window.
4. Click OK to save the changes and exit the popup.
Enabling or Disabling a Detection
To enable or disable the detection functions:
4. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Intrusion Detection option.
5. Check the Enable Event box to enable detection, or uncheck the box to
disable detection.
6. Click OK to save the changes and exit the popup.
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Opening the Help File
The help file for Intrusion Detection can be attached by clicking the
icon
on the upper right corner of the window.
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10.1.5. Missing Object Detection
Missing object detection involves using the software to analyze the video feed
and detect missing objects larger than a certain size.
Note: Missing Object Detection can also be configured by clicking Camera List >
Video Analytics > Missing Object Detection in the VMS Console.
Configuring and Editing Detection Windows
To configure a new detection window:
1. Right-click the camera entry in the Device Browser, and click VI Settings
> Missing Object Detection.
2. If a new window is desired, select Define Detection Zone and click the
New Region button to create a new window. Up to 3 detection windows
can be set for each camera. The current window will be highlighted with
a red border.
3. Click and drag the white dots along window border of a window to resize
or reshape the window.
4. Click the interior of a window to drag it to the desired position.
5. If an object size has not yet been defined, select Define Object and
click the New Region button to create an object box.
6. Click and drag the corners of the object box to define the minimum size
of the missing objects that will be detected.
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7. Adjust the sliders: (Settings will be applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100
(high).

Duration (Sec) - Adjusts how much time an object is missing
before an event is triggered.
8. Click OK to save the changes and exit the popup.
Testing Detection Windows
To test a detection window:
1.
Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Missing Object Detection option.
2. Click the Begin Simulation button enable test detection. During testing a
red border will appear if a object goes missing.
3. Click End Simulation to end the simulation.
4. Click OK to exit the popup.
Deleting a Detection Window
To delete a new detection window:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Missing Object Detection option.
2. Highlight an existing detection window.
3. Click the Clear button to delete the window.
4. Click OK to save the changes and exit the popup.
Enabling or Disabling a Detection
To enable or disable the detection functions:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Missing Object Detection option.
2. Check the Enable Event box to enable detection, or uncheck the box to
disable detection.
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3. Click OK to save the changes and exit the popup.
Opening the Help File
The help file for Missing Object Detection can be attached by clicking the
icon on the upper right corner of the window.
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10.1.6. Tampering Detection
Tampering detection involves using the software to determine when the camera
has been improperly moved or redirected.
Note: Tampering Detection can also be configured by clicking Camera List >
Video Analytics > Tampering Detection in the VMS Console.
Configuring Tampering Detection
To configure a new detection window:
1. Right-click the camera entry in the Device Browser, and click VI Settings
> Tampering Detection.
2. Adjust the sliders:

Sensitivity – Adjusts window sensitivity from 0 (low) to 100
(high).

Trigger Threshold - Adjusts the amount of change allowed
before an event is triggered.
3. Click OK to save the changes and exit the popup.
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Testing Tampering Detection
To test a detection window:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Tampering Detection option.
2. Click the Begin Simulation button enable test detection. During testing a
red border if tampering is detected.
3. Click End Simulation to end the simulation.
4. Click OK to exit the popup.
Enabling or Disabling a Detection
To enable or disable the detection functions:
1.
Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Tampering Detection option.
2.
Check the Enable Event box to enable detection, or uncheck the box
to disable detection.
3.
Click OK to save the changes and exit the popup.
Opening the Help File
The help file for Tampering Detection can be attached by clicking the
on the upper right corner of the window.
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icon
10.1.7. Camera Motion Detection
Camera motion detection involves using the camera hardware to analyze the
video feed and detect motion in specified areas.
Note: Camera Motion Detection can also be configured by clicking Camera List >
Video Analytics > Camera Motion Detection in the VMS Console.
Configuring and Editing Detection Windows
To configure a new detection window:
1. Right click the camera entry in the Device Browser, and click VI
Settings > Camera Motion Detection.
Note: You must be logged into the camera before changing settings or else the
operation will fail.
2. If a new window is desired, enter a name in the New Window Name
field and click the New button. Up to 3 detection windows can be
set for each camera. The current window will be highlighted.
3. Click and drag the window border of a window to resize or reshape
the window.
4. Click the interior of a window to drag it to the desired position.
5. Adjust the sliders: (Settings will be applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100
(high).
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
Percentage - Adjusts the amount of the window that must
change before an event is triggered.
6. Click Apply to save the changes and OK to exit the popup.
Deleting a Detection Window
To delete a new detection window:
1.
Right click the camera entry in the Device Browser, then highlight
and click the VI Settings > Camera Motion Detection option.
2.
Click the X at the top right corner of the window to delete the
window.
3.
Click OK to save the changes and exit the popup.
Opening the Help File
The help file for Camera Motion Detection can be attached by clicking the
icon on the upper right corner of the window.
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10.1.8. Virtual Fence
Virtual fence involves using the software to create a fence-crossing detection of
the demanding object.
Note: Virtual Fence can also be configured by clicking Camera List > Video
Analytics > Virtual Fence in the VMS Console.
Configuring and Editing Detection Windows
To configure a new detection window:
1. Right-click the camera entry in the Device Browser, and click VI Settings
> Virtual Fence.
2. If a new window is desired, select Directions and click the New Region
button to create a new window. The current window will be highlighted
with a one/two-way arrow (blue means “in”, green means “out”).
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3. Click and drag the white arrows along the window border around the
one/two-way arrow to resize the space between the fences/adjust the
length of the fences.
4. Turn the window border with the orange arrow to change the directions
of the fences.
5. If an object size has not yet been defined, select Define Object and
click the New Region button to create an object box.
6. Click and drag the corners of the object box to define the minimum size
of the fence-crossing objects that will be detected.
7. Adjust the sliders: (Settings will be applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100
(high).

Duration (Sec) - Adjusts how much time between each check for
the fence-crossing.
8. Click OK to save the changes and exit the popup.
Testing Detection Windows
To test a detection window:
1. Right-click the camera entry in the Device Browser, then highlight
and click the VI Settings > Virtual Fence option.
2. Click the Begin Simulation button enable test detection. During
testing a red border will appear if a object goes missing.
3. Click End Simulation to end the simulation.
4. Click OK to exit the popup.
Deleting a Detection Window
To delete a new detection window:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Virtual Fence option.
2. Highlight an existing detection window.
3. Click the Clear button to delete the window.
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4. Click OK to save the changes and exit the popup.
Enabling or Disabling a Detection
To enable or disable the detection functions:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Virtual Fence option.
2. Check the Enable Event box to enable detection, or uncheck the box to
disable detection.
3. Click OK to save the changes and exit the popup.
Opening the Help File
The help file for Virtual Fence can be attached by clicking the
icon on the
upper right corner of the window.
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10.1.9. Object Counting
Object counting involves using the camera to count demanding object crossing
the fences.
Configuring and Editing Detection Windows
To configure a new detection window:
1. Right-click the camera entry in the Device Browser, and click VI Settings
> Object Counting.
2. If a new window is desired, select Directions and click the New Region
button to create a new window. The current window will be highlighted
with a one/two-way arrow (blue means “in”, green means “out”).
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3. Click and drag the white arrows along the window border around the
one/two-way arrow to resize the space between the fences/adjust the
length of the fences.
4. Turn the window border with the orange arrow to change the directions
of the fences.
5. If an object size has not yet been defined, select Define Object (People
Only) and click the New Region button to create an object box.
Note: (1) Only people will be counted after Define Object (People Only) is
selected. (2) It is recommended that the object size is smaller than 1/4 of
the live view screen.
6. Click and drag the corners of the object box to define the minimum size
of the fence-crossing objects that will be detected.
7. Adjust the sliders: (Settings will be applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100
(high).
8. The update interval can be set as 5min, 10min, 15min, 30 min and 1 hour
in Runtime Display.
9. Click OK to save the changes and exit the popup.
Testing Detection Windows
To test a detection window:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Object Counting option.
2. Click the Begin Simulation button enable test detection. During testing a
red border will appear if a object goes missing.
3. Click End Simulation to end the simulation.
4. Click OK to exit the popup.
Deleting a Detection Window
To delete a new detection window:
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1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Object Counting option.
2. Highlight an existing detection window.
3. Click the Clear button to delete the window.
4. Click OK to save the changes and exit the popup.
Enabling or Disabling a Detection
To enable or disable the detection functions:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Object Counting option.
2. Check the Enable Event box to enable detection, or uncheck the box to
disable detection.
3. Click OK to save the changes and exit the popup.
Note: (1) Object Counting can also be configured by clicking Camera List >
Video Analytics > Object Counting in the VMS Console. (2) The statistical
results for object counting can be seen by choosing the Counting Tab in
the View Log Windows. Please refer to Log for Object Counting section for
more details.
Opening the Help File
The help file for Object Counting can be attached by clicking the
the upper right corner of the window.
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icon on
10.1.10. Going Out Detection
Going Out detection involves using the software to analyze the video feed and
detect a going-out object crossing over the restricted area.
Note: Going Out Detection can also be configured by clicking Camera List >
Video Analytics > Going Out Detection in the VMS Console.
Configuring and Editing Detection Windows
To configure a new detection window:
1. Right-click the camera entry in the Device Browser, and click VI Settings
> Going Out Detection.
2. If a new window is desired, select Define Detection Zone and click the
New Region button to create a new window. Only 1 detection window
can be set for each camera.
3. Click and drag the white dots along window border of a window to resize
or reshape the window.
4. Click the interior of a window to mark the restricted line; once clicked,
the clicked line will turn red. The red lines are the boundaries. Up to 8
boundaries can be set.
5. If an object size has not yet been defined, select Define Object and click
the New Region button to create an object box.
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6. Click and drag the corners of the object box to define the minimum size
of the objects that will be detected.
7. Adjust the sliders: (Settings will be applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).

Duration (Sec) - Adjusts how much time an object is missing
before an event is triggered.
8. Click OK to save the changes and exit the popup.
Testing Detection Windows
To test a detection window:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Going Out Detection option.
2. Click the Begin Simulation button enable test detection. During testing
a red border will appear if any intrusion found.
3. Click End Simulation to end the simulation.
4. Click OK to exit the popup.
Deleting a Detection Window
To delete a new detection window:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Going Out Detection option.
2. Highlight an existing detection window.
3. Click the Clear button to delete the window.
4. Click OK to save the changes and exit the popup.
Enabling or Disabling a Detection
To enable or disable the detection functions:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Going Out Detection option.
2. Check the Enable Event box to enable detection, or uncheck the box to
disable detection.
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3. Click OK to save the changes and exit the popup.
Opening the Help File
The help file for Going Out Detection can be attached by clicking the
icon on the upper right corner of the window.
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10.1.11. Tailgating Detection
Tailgating detection involves using the software to analyze the video feed and
detect a tailgating object crossing over the restricted area.
Note: Tailgating Detection can also be configured by clicking Camera List >
Video Analytics > Tailgating Detection in the VMS Console.
Configuring and Editing Detection Windows
To configure a new detection window:
1. Right-click the camera entry in the Device Browser, and click VI Settings
> Tailgating Detection.
2. If a new window is desired, select Define Dividing Line and click the New
Region button to create a new dividing line. Only 1 dividing line can be
set for each camera.
3. Click and drag the created dividing line to the desire position and
direction.
4. If an object size has not yet been defined, select Define Object and click
the New Region button to create an object box.
5. Click and drag the corners of the object box to define the minimum size
of the objects that will be detected.
6. Adjust the sliders: (Settings will be applied to all existing windows)
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
Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).

Waiting Time (Sec) - Adjusts how much time an object is
tailgating before an event is triggered.
7. Click OK to save the changes and exit the popup.
Testing Detection Windows
To test a detection window:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Tailgating Detection option.
2. Click the Begin Simulation button enable test detection. During testing
a red border will appear if any intrusion found.
3. Click End Simulation to end the simulation.
4. Click OK to exit the popup.
Deleting a Dividing LIne
To delete a new dividing line:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Tailgating Detection option.
2. Highlight the dividing line.
3. Click the Clear button to delete the line.
4. Click OK to save the changes and exit the popup.
Enabling or Disabling a Detection
To enable or disable the detection functions:
1. Right-click the camera entry in the Device Browser, then highlight and
click the VI Settings > Tailgating Detection option.
2. Check the Enable Event box to enable detection, or uncheck the box to
disable detection.
3. Click OK to save the changes and exit the popup.
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Opening the Help File
The help file for Tailgating Detection can be attached by clicking the
icon on the upper right corner of the window.
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10.2. Alarm Rules
VMS Client provides robust alarm handling features.
To access these features right-click the Server entry and then highlight and click
the Alarm Rule Settings option.
Note: Alarm Rule Settings can also be accessed by clicking Server > General
Tasks > Alarm Rule Settings or Server Entry > Common Tasks >
Common Server Tasks > Alarm Rule Settings in the VMS Console.
In the alarm rule settings, you can combine the alarm trigger conditions with
action items such as event notification, video recording, and/or camera
movements. Multiple alarm rules can be created using the following elements:
1. Rule: A short description. For example, “east –fence intrusion detection”
or “front entrance access control.”
2. Condition: Specifies triggering conditions such as Motion/Video
loss/Sensor input/Clock Alarm, etc.
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3. Action: Specifies the action to take when the alarm is triggered.
4. Schedule: Allows the user to schedule the application of specific Alarm
rules. This is useful in cases such as applying rules to non-office hours.
10.2.1. Adding an Alarm Rule
1. Click the New button.
2. Enter a short description for the new rule in the Add Rule field.
3. Choose conditions and actions. Click the …... button in the alarm field
to set up a schedule for the rule. These selections are described in the
following sections.
4. Click the Save button to save the rule.
Alarm Conditions
The follow alarm conditions can be set to trigger the alarm:
General Motion Detection
When configuring a camera, a detection area can be specified for General
Motion Detection. After the detection area is specified, detection can be
activated and an alarm handling scheme configured in this menu.
Clicking on the Detail button will pull up a menu listing all the devices with
General Motion Detection active.
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From this menu, click the checkboxes next to the cameras that have General
Motion Detection configured. Optionally, check the All Cameras check box to
use all the cameras available. Click the OK button to exit the menu.
Foreign Object Detection
When configuring a camera, a detection area can be specified for Foreign
Object Detection. After the detection area is specified, detection can be
activated and an alarm handling scheme configured in this menu.
Clicking on the Detail button will pull up a menu listing all the devices with the
Foreign Object Detection active.
From this menu, click the checkboxes next to the cameras that have Foreign
Object Detection configured. Optionally, check the All Cameras check box to
use all the cameras available. Click the OK button to exit the menu.
Forbidden Area Detection
When configuring a camera, a detection area can be specified as forbidden for
the Forbidden Area Detection function. After the area is specified, detection
can be activated and an alarm handling scheme configured in this menu.
Clicking on the Detail button will pull up a menu listing all the devices with the
Forbidden Area Detection active.
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From this menu, click the checkboxes next to the cameras that have a
Forbidden Area configured. Optionally, check the All Cameras check box to use
all the cameras available. Click the OK button to exit the menu.
Intrusion Detection
When configuring a camera, a detection area can be specified for Intrusion
Detection. After the detection area is specified, detection can be activated and
an alarm handling scheme configured in this menu.
Clicking on the Detail button will pull up a menu listing all the devices with the
Intrusion Detection active.
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From this menu, click the checkboxes next to the cameras that have Intrusion
Detection configured. Optionally, check the All Cameras check box to use all
the cameras available. Click the OK button to exit the menu.
Going Out Detection
When configuring a camera, a detection area can be specified for Going Out
Detection. After the detection area is specified, detection can be activated and
an alarm handling scheme configured in this menu.
Clicking on the Detail button will pull up a menu listing all the devices with the
Going Out Detection active.
From this menu, click the checkboxes next to the cameras that have Going Out
Detection configured. Optionally, check the All Cameras check box to use all
the cameras available. Click the OK button to exit the menu.
Missing Object Detection
When configuring a camera, an object can be specified for Missing Object
Detection. After the object is specified, detection can be activated and an
alarm handling scheme configured in this menu.
Clicking on the Detail button will pull up a menu listing all the devices with
Missing Object Detection active.
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From this menu, click the checkboxes next to the cameras that have Missing
Object Detection configured. Optionally, check the All Cameras check box to
use all the cameras available. Click the OK button to exit the menu.
Tampering Detection
When configuring a camera, a detection sensitivity and trigger threshold can be
specified for the Tampering Detection. After the detection sensitivity is
specified, detection can be activated and an alarm handling scheme configured
in this menu.
Clicking on the Detail button will pull up a menu listing all the devices with the
Tampering Detection active.
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From this menu, click the checkboxes next to the cameras that have Tampering
Detection configured. Optionally, check the All Cameras check box to use all
the cameras available. Click the OK button to exit the menu.
Camera Motion Detection
When configuring a camera, a detection area can be specified for Camera
Motion Detection. After the detection area is specified, detection can be
activated and an alarm handling scheme configured in this menu.
Clicking on the Detail button will pull up a menu listing all the devices with
Camera Motion Detection active.
From this menu, click the checkboxes next to the cameras that have Camera
Motion Detection configured. Optionally, check the All Cameras check box to
use all the cameras available. Click the OK button to exit the menu.
Virtual Fence
When configuring a camera, a detection area can be specified for Virtual Fence.
After the detection area is specified, detection can be activated and an alarm
handling scheme configured in this menu.
Clicking on the Detail button will pull up a menu listing all the devices with
Virtual Fence Detection active.
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Tailgating Detection
When configuring a camera, a detection area can be specified for Tailgating
Detection. After the detection area is specified, detection can be activated and
an alarm handling scheme configured in this menu.
Clicking on the Detail button will pull up a menu listing all the devices with the
Tailgating Detection active.
From this menu, click the checkboxes next to the cameras that have Tailgating
Detection configured. Optionally, check the All Cameras check box to use all
the cameras available. Click the OK button to exit the menu.
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Sensor Input
The alarm is triggered by a sensor input. For example this may include doorway
entry sensors that are connected to the camera system. Clicking on the Detail
button will pull up the Sensor Input Settings menu, listing all the cameras. From
this menu, click the checkboxes next to the cameras that will be used to trigger
the Alarm. Optionally, check the All Cameras check box to use all the cameras
available. Click the OK button to exit the menu.
Clock Alarm
When a preset time is reached, the alarm is triggered. The Clock Alarm is
triggered only on the day it is configured. Clicking on the Detail button will pull
up the Clock Alarm menu.
From this popup select the hour and minute the alarm will be triggered. Click
the OK button to exit the menu.
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Disk Error
The alarm is triggered when a disk drive failure occurs.
Video Loss
When video input is lost, the alarm is triggered. Clicking on the Details button
will pull up the Video Loss Settings menu, listing all the cameras. From this
menu, click the checkboxes next to the cameras that will be used to trigger the
Alarm. Optionally, check the All Cameras check box to use all the cameras
available. Click the OK button to exit the menu.
Alarm Actions
The following alarm actions can be taken when the alarm is triggered:
Event Log
The system issues event messages when the alarm is triggered.
Recording Controls / Video Popup
When the alarm is triggered, the system records video onto the storage. Clicking
on the Action button will pull up the Recording Settings menu.
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Use the checkboxes within to select cameras that will be recorded. Optionally,
check the All Cameras check box to use all the cameras available. Click the OK
button to exit the menu.
E-Map
When the alarm is triggered, a popup video appears on the local client.
Clicking the Action button will pull up a menu.
Video Alarm Panel
This will display the video feed thumbnail in the video alarm panel for review
and playback.
PTZ Control
When the alarm is triggered, a Pan-Tilt-Zoom action can be set to slew the
camera to a particular position. For example, clicking on the Action button
brings up the PTZ Action Settings menu. In this menu:
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1.
Choose a camera from the list.
2.
Select a preset point from the Pan to Preset dropdown that the
camera will pan to.
3.
Select the preset that the camera will return to from the Restore
Presets dropdown.
4.
Specify a duration that the camera will stay at the Pan to Action
preset before returning to the Restore to Preset preset using the
Duration slider. Click Apply to save the settings.
5.
Click OK to exit the menu.
Alarm Sound
When the alarm is triggered, the system will play an audible alarm sound.
Clicking on the Action button will pull up the Warning Sound menu, listing
available sounds.
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Choose a sound by clicking the radio box next to the desired sound. Click the OK
button to exit the menu.
E-Mail
When the alarm is triggered, an E-Mail will be sent. Checking this option will
bring up the E-mail Settings menu.
1. In the SMTP Server tab, under the E-mail Server heading, you may either
enter the URL (such as smtp.abc.com) or IP address of the SMTP server
that the Server will use to deliver E-mail notifications. The SMTP server
configured here must support Unicode Transformation Format-8 (UTF-8)
encoding.
2. Enter the user name for the Server email account in the Username field.
3. Enter the password for the Server email account in the Password field.
4. Enter a valid E-mail address in the Reply Address field. This address will
be the default sender listed in E-mails sent from the Server.
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5. Enter one or more E-mail addresses in the Recipients: field. These
address(es) will receive notifications from the Server. Multiple addresses
can be entered by separating individual addresses with semi -colons “;”.
6.
Enter
the
subject
of
your
notification
E-mails,
e.g.,
Server-
xxxsite1notification in the E- Mail Title field.
7. Enter a short message in the large field to describe the Server or a
surveillance network.
8. (Optional) Click Test to send a test message to the E-mail addresses
listed.
9. Click the OK button to exit E-mail settings.
SMS
When the alarm is triggered, an SMS message will be sent. Checking this option
will bring up the SMS Settings menu.
Note: Drivers for supported GSM/GPRS modems have already been installed on the
server. Currently, only the WaveCOM-M1206B is supported. Use COM1 on
the Server to connect to a GSM modem.
1. In the Contact Number field, enter the phone numbers that will receive
SMS notifications. Be sure to include the area code, e.g., “86”, in front
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of phone numbers. Use commas, “,” to separate individual phone
numbers.
2. Use the slider bar to select a delay between the occurrence of an event
and SMS message delivery.
3. (Optional) If a SIM PIN is required, enter the PIN code in the PIN field.
Note that applying incorrect PIN code may disable your SIM card.
Note: To change the PIN code, remove the SIM card from your GSM modem. Use a
cell phone to change the PIN code and then re -install SIM card into the
GSM modem. Changing PIN codes is not recommended because a
configuration failure may disable your SIM card.
4. In the SMS Content field, type a simple description to include in the
outgoing SMS messages
5. (Optional) Click Test to send a test message to the phone numbers listed.
6. Click the Apply button to apply the changes.
7. Click the OK button to exit SMS settings.
Relay Output
When the alarm is triggered, a signal will be relayed to an external source such
as a light switch, siren, or other external link. Clicking on the Action button
brings up the External Relay Settings menu. In this menu:
1.
Choose a camera from list.
2.
Select an output port to relay to.
3.
Select output duration, from 0 to 60 seconds.
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4.
Click the OK button to exit the menu.
Alarm Scheduling
When the alarm is created, click the ……button located in the scheduling column
of the alarm listing to bring up the Alarm Rule Schedule menu. This displays a
table with the days of the week as the columns, and hours as the rows, allowing
the user to schedule the alarm on exact hours.
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From this menu, use the following steps to schedule the alarm:
1.
Choose the rule that you wish to apply the schedule to.
2.
Click the Enable or Disable button to bring up a “paintbrush.”
3.
Click the cursor on the table to “paint” in a schedule. You may click
and drag to paint a wide area.
For example, if you wish to disable the alarm on Tuesday at 6pm, you would
click the box Tuesday-18:00. Disabled time periods are highlighted in yellow.
Click the OK button to apply the changes and exit the menu.
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10.3. Alarms View and Notification
There are three main ways that Alarm information is displayed when in the live
view mode.
10.3.1. Live View Event Log
The first way that Alarms are displayed is in the Event Log section of the live
view screen. As alarms come in, they are displayed in this area. The area can be
minimized using the double arrow at the top right corner of the area.
The Event Log displays the camera the alarm occurred on, the date, the alarm
type, and if applicable a link to the live-view feed of the camera. Clicking on
the link will open the camera’s live-view in a popup.
10.3.2. Alarm Popups
Alarms can be configured to display a popup window when triggered.
Up to 4 windows can be popped up at the same time. If there’s a fifth alarm
occurs, the VMS will close the oldest popup window and show the new popup.
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When the alarm is triggered the Open Popup Window button
will flash red. When this occurs, clicking the button will open a popup.
The popup will display the alarm trigger condition, the camera that triggered
the alarm as well as live feed from this camera, the time of the alarm, and a
custom configurable message. Any additional popups can be viewed using the
left and right arrows located below the video feed.
Setting Popup Sleep Time
A skip time, in which similar alarms will not trigger a popup for the camera in
question, can be configured in the Alarm Sleep Time box. Using the drop-downs,
specify the number of minutes and seconds of skip time. Click Apply to save
your settings.
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Clicking the OK button will close the window and save the sleep settings.
Clicking the Cancel button will close the window without saving the sleep
settings.
10.3.3. Video Panel
Alarms can be configured to display in the Video Panel, located to the left of
the main viewing area. When an alarm configured in this manner is triggered, a
thumbnail of the triggering event will be displayed in the panel, and actions can
be taken from this panel.
.
Note: VI Panel functionality can also be enabled under Server > Other Tasks >
VI Panel in the VMS Console.
Playback from Video Alarm Panel
The server is configured to record up to 45 minutes of video after an alarm is
triggered. To play back this video, right click the thumbnail and select Play>
[Time Length]. A popup will open with the desired playback. Time lengths
available are dependent on, and will not exceed the post-alarm recording time
set in Pre/Post Alarm Recording Settings.
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Tagging an Alarm Thumbnail
Another unique feature of alarms in the alarm panel, is that they can be tagged
for future reference. To tag the alarm, right-click the thumbnail and select
Mark > [Label]. Labels available are dependent on system configurations, but
the default labels are Mark, Check, Clear, Suspicious.
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10.4. Event Log
The event log is a comprehensive repository of all the events that occur on the
system. To access the event log after logging into the system, the system log
can be accessed by right-clicking the Server entry and choosing the View Log
entry. The View Log window will display.
The log viewer displays events, split into three types, System events, which deal
with individual modules, Camera events, which deal with cameras and
Operational events which deal with users.
Note: Event Log can also be viewed by clicking Server Entry > Common Tasks >
Common Server Tasks > View Log or Server > General Tasks > View
Log in the VMS Console.
10.4.1. Exporting a Log
If log entries exist, they may be exported by clicking on the Export Log button
at the bottom of the View Log screen. This will open a dialog box, which
prompts the user to choose a location, and fill in a name for the saved log. Fill
out the location and filename information and click OK to save the logfile.
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10.4.2. Searching the Event Log
Within the View Log screen, click the Query button to bring up the Query Log
dialog box.
Within this dialog, the user may choose to narrow the search to the three major
event types by selecting the checkbox beside the event type:
System Type
These are errors that occur within individual system modules. In the
corresponding selection box, the user can specify a severity (debug, warning,
error and fatal in increasing severity) of the event. The user may also choose to
search all of the severities.
Module Name
The corresponding subfield for System Type is Module Name. In this selection
box, the user can specify a module to search for errors on. The user may also
choose to search over all modules by choosing All.
Event Type
These include errors that occur with cameras. Events include motion detection,
video loss, sensor input, clock alarm, disk error and RAID failure. The user may
also choose to search over all these types.
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Source Device
This subfield contains a list of all the cameras installed on the system. The
events can be further narrowed to focus on a single camera by choosing it, or
the search can be done over all cameras by choosing All.
Operation Type
These events include the console startup and stop, system usage, and other
events that occur during system operation.
User Name
Using the User Name subfield a search can be narrowed down to an individual
user. This selection list contains all the users configured on the system. All the
users can be included by selecting All.
Performing a Search
To perform a search of the log files:
1. If desired, narrow the search by selecting an event type and subfield to
search over. More than one event type can be searched.
2. Choose a start date and an end date to search over using the calendar
drop-downs.
3. If desired, click Select time and select an hour and minute for the start
and end times to further narrow the search.
4. Click the Query button. The results will show in the main View Log Screen.
Mousing over individual entries will display the details for that entry at
the bottom of the Log Viewer.
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10.4.3. Event Log Setup
The event log settings can be changed by clicking on the Set button located at
the bottom of the View Log screen.
From this screen, the slider can be adjusted set the number of days that the
system will store each type of log. Days range from 10 to 90 days.
10.4.4. Log for Object Counting
Users can adjust the object counting duration and see the statistical results by
choosing the Counting tab in the View Log Window.
Object counting report can be exported by clicking the Report button:
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1.
Input the report name and report descriptions:

Report name: Cannot be NULL. MAX: 64 bytes.

Report description: MAX: 1024 bytes.
2.
Select the report format.
3.
Specify a directory for file saving.
10.4.5. System Alarm View
In addition to the event log, the system alarms will also be displayed at the
bottom of the Live View screen.
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Chapter 11. Search and Playback
In many cases, such as investigations or for reference purposes, it may be useful to
be able to replay video streams. The Server has the ability to store video from the
IP cameras, as well as playback and export this video information.
11.1. Introduction
Note: You must be logged into a server to access playback functionality.
The VMS has 3 distinct playback functions:

Time Search – Plays back according to a time period specified by the
user.

VI Search – Applies a VI functionality to a recorded video stream.

Event Search – Searches the video stream for distinct events.
Note: Event Search is recommended rather than VI Search, since VI Search uses
more bandwidth.
These functions may be accessed by clicking on the Playback tab located
directly above the Device Browser window in the live view screen.
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11.2. Date/Time Search
Time based playback can be accessed using the Time Search tab at the top of
the screen. This search allows you to specify the time of the clip you want to
view.
11.2.1. Time Selection
There are two types of time selections that can be made: Recent Time and
Specified Time.
Recent Time
To perform a recent time search, click the Recent option in the time selection
box. Choose one of the simple time choices to perform playback/search from
that time period.
Specified Time
A specified time search can be selected by choosing the Specify Time option
from the time selection box, and involves defining a time and date for the
playback/search. Using the calendar and time boxes, specify a specific period
to search/playback.
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11.2.2. Use of 1x/4x Views
Users have the option of viewing up to 4 recorded video streams at once, or just
one stream at a time. Either of these options can be chosen by clicking on
corresponding button in the button area above the main view screen. In both
cases functionality and operation is the same.
Note: 4x view is not available for SMR series.
11.2.3. Camera Selection
Once a time period has been selected, the cameras available for each period
will be listed in the Camera List. These cameras can then be dragged into one
the search/playback box (es).
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11.2.4. Timeline
After choosing the cameras to view, the timeline for the camera is displayed
below the video window.
The timeline window displays a graphic representation of the video information
available for the camera on the date and timeframe you have chosen in the Select
Date window. You may choose to reset the timeframe to be displayed by using the
dropdown at the top of the timeline.
The timeline will, at most, show a period of a little more than 3 hours. If the
timeframe that you desire to view is larger than this, the remaining portion of the
timeline can be viewed by using the scrollbar located beneath the timeline.
The amount of time displayed in the timeline can also be adjusted using the slider
located next to the scrollbar. Sliding the indicator toward the right will cause a
smaller amount of time to be displayed along the length of the timeline. In 4
camera mode, the timelines for the separate feeds will be locked to the same
time period.
Once a timeline is loaded, the viewer will be able to see what kind of information
is available. The timeline will be divided into 5-minute segments, with each
segment colored according to what type of information it contains.
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The colors are explained below:
Color
Light Grey
Meaning
The camera was set to Record
Always and there is video
Yellow
Video due to an alarm trigger
Dark Grey
There is no video for this segment.
There are also two types of events that will be recorded on the timeline. These
events will be displayed as vertical striping on the normal color. If a motion
sensor has been triggered during a period of recording, vertical red stripes will
appear, and if another type of sensor (pressure, window/door, etc) is triggered,
vertical red stripes will also appear.
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11.2.5. Playback
Once a timeline has been loaded, you may choose the point to begin playback.
This is done by clicking the timeline. After selecting the start point you may
start playback.
To start playback of a camera’s video feed, ensure that the video is selected
(the pane, timeline and camera name will be highlighted in yellow). Select
feeds by clicking the corresponding pane, timeline, or camera name. Once you
have selected a camera, you may use the buttons in the Playback Control Area
to control the playback. Playback time is denoted above the control buttons.
Note: The system may take a while to buffer the video before playback starts. A
status line above the timeline will indicate portions that have been
buffered. Jumping to unbuffered points in the video will cause the
system to display an error message.
Clicking on a selected portion of the timeline will cause playback to jump to the
point that you have clicked on. You must start playback separately for each
feed you wish to view.
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The following table explains the buttons:
Starts video playback.
Reverses video playback.
Stops video playback.
Jumps to the next segment.
Jumps to the previous segment.
Clears the cue-in and cue-out markers.
Set Cue-In marker for clip start
Set Cue-Out marker for clip end
Loop, continuous playback within Cue-In & Cue-Out
Saves video clips/Exports selected clips.
Deletes selected clips
Real time mode
Frame by frame mode
Just key frame mode
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Advanced Video Settings
Right-clicking a panel and selecting Advanced Video Settings will bring up a
menu that allows you to drag sliders and adjust the following:

Brightness

Saturation

Contrast

Hue
Synchronized Playback
At most 4-channel concurrent and synchronized playback can be displayed by
clicking the Sync button in the button area.
Note: 4-channel synchronized playback is not available for SMR series.
Capturing Screenshot
1. Click the Capture button located in the button area.
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2. In the Path field enter a file path and filename for the screenshot.
Alternately, you may also click Browse and select a file path.
3. (Optional) You may click Remove Mosaic and enter a valid Username
and Password to remove any privacy-mask mosaicing.
4. Click OK to save the screenshot.
Capturing Video Clip
1. Make sure that the video clip is playing.
2. When the beginning of the segment to be captured is reached, click the
Cue In button.
3. When the end of the segment to be captured is reached, click the Cue
Out button.
4. Click the Save Video Clip button beside the Cue In and Cue Out buttons.
A system popup will open prompting for a filename and location for the
video clip.
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5. (Optional) Change the filename and file path. If you do not change the
file details, the default save location for the video clip will be your
installation path.
6. (Optional) You may click Remove Mosaic and enter a valid Username
and Password to remove any privacy-mask mosaicing.
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10.3. VI Search
A VI search involves applying VI to existing recorded video in order to locate a
specific event or action. To access the VI search, click the VI Search tab in the
Playback context.
10.3.1. Creating a VI Search
Time Selection
There are two types of time selections that can be made for each playback:
Recent Time and Specified Time.
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Recent Time
To perform a recent time search, click the Recent option in the time selection
box. Choose one of the simple time choices to perform playback/search from
that time period.
Specified Time
A specified time search can be selected by choosing the Specify Time option
from the time selection box, and involves defining a time and date for the
playback/search.
Using the calendar select a date for search/playback. Once a date is selected,
clicking on the boxes will allow you to specify a specific period to
search/playback in 10 minute increments.
Camera Selection
Once the search time range has been specified, a list of cameras with video
recorded during the period specified will appear in the Camera List.
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Select a camera to perform the VI search on by clicking its entry. This will
display an initial thumbnail of the camera output.
Setting New Search Criteria
To create a New VI search:
1.
New in the playback control.
2.
Follow directions in the following sections to set up the VI search.
3.
Once the VI search is set up select either:

Search All – Finds all events within the search range that trigger
the VI set up.

Search Step – Finds the first event that triggers the VI, then
stops. The next event can be found by repeating the same search.
Click Search to begin the VI Search.
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General Motion Detection
General motion detection involves detecting motion in specified areas. To
set up General Motion Detection:
1. Select General Motion Detection from the Event Type dropdown.
2. New button to create a detection window. Up to 3 detection windows
can be set for each camera. The current window will be highlighted
with a red border.
3. Click and drag the white dots along window border of a window to
resize or reshape the window. Click the interior of windows and hold to
drag to reposition them. Move and resize windows until the area of
detection is covered.
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4. Adjust the sliders in the Playback Control section. (Settings will be applied to
all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).

Trigger - Adjusts the amount of change allowed before and event
is triggered.
Tampering Detection
Tampering detection involves using the software to determine when the camera
has been improperly moved or redirected. To configure:
1. Select Tampering Detection from the Event Type dropdown.
2. Adjust the sliders:

Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).

Trigger - Adjusts the amount of change allowed before an event
is triggered.
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Intrusion Detection
Intrusion detection involves using the software to analyze the video feed and
detect intrusion in specified areas. To configure:
1. Select Intrusion Detection from the Event Type dropdown.
2. Select Define Detection Zone and click the New button to create a new
window. Up to 3 detection windows can be set for each camera. The
current window will be highlighted with a red border.
3. Click and drag the white dots along window border of a window to resize
or reshape the window. Click the interior of windows and hold to drag to
reposition them. Move and resize windows until the area of to be secured
is covered.
4. Select Define Object and click the New button to create an object box.
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5. Click and drag the white dots along the window border to resize it and
define the minimum size of objects that will be detected.
6. Adjust the sliders in the Playback Control section. (Settings will be
applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).

Duration (Msec) - Adjusts how much time between each check of
the window for intrusions.
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Missing Object Detection
Missing object detection involves using the software to analyze the video feed
and detect missing objects larger than a certain size. To configure:
1. Select Missing Object Detection from the Event Type dropdown.
2. Select Define Detection Zone and click the New button to create a
new window. Up to 3 detection windows can be set for each camera.
The current window will be highlighted with a red border.
3. Click and drag the white dots along window border of a window to
resize or reshape the window. Click the interior of windows and hold
to drag to reposition them. Move and resize windows until the area
to be secured is covered.
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4. Select Define Object and click the New button to create an object box.
5. Click and drag the white dots along the window border to resize it
and define the minimum size of the object(s) that will be secured.
6. Adjust the sliders in the Playback Control section. (Settings will be
applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).

Duration (Sec) - Adjusts how much time an object is missing
before an event is triggered.
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Foreign Object Detection
Foreign object detection involves using the software to analyze a video feed
and detect objects that do not belong. To configure:
1. Select Foreign Object Detection from the Event Type dropdown.
2. Select Define Detection Zone and click the New button to create a
new window. Up to 3 detection windows can be set for each camera.
The current window will be highlighted with a red border.
3. Click and drag the white dots along window border of a window to
resize or reshape the window. Click the interior of windows and hold
to drag to reposition them. Move and resize windows until the area
of detection is covered.
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4. Select Define Object and click the New button to create an object
box.
5. Click and drag the white dots along the window border to resize it and
define the minimum size of foreign objects that will be detected.
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6. Adjust the sliders in the Playback Control section. (Settings will be
applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).

Duration (Sec) - Adjusts the amount of time before an object
triggers an event.
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Forbidden Area Detection
Forbidden area detection involves using the software to analyze the video feed
and immediately detect any object in specified areas. To configure:
1. Select Forbidden Area Detection from the Event Type dropdown.
2. Select Define Detection Zone and click the New button to create a
new window. Up to 3 detection windows can be set for each camera.
The current window will be highlighted with a red border.
3. Click and drag the white dots along window border of a window to
resize or reshape the window. Click the interior of windows and hold to
drag to reposition them. Move and resize windows until the forbidden
area is covered.
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4. Select Define Object and click the New button to create an object box.
5. Click and drag the white dots along the window border to resize it and
define the minimum size of objects that will be detected.
6. Adjust the sliders in the Playback Control section. (Settings will be
applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).

Interval - Adjusts how much time between each check of the
forbidden area.
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Virtual Fence
Virtual fence involves using the software to create a fence-crossing detection of
the demanding object. To configure:
1. Select Virtual Fence from the Event Type dropdown.
2. Select Define Detection Zone and click the New button to create a
new window. Up to 3 detection windows can be set for each camera.
The current window will be highlighted with a one/two-way arrow (blue
means “in”, green means “out”).
3. Click and drag the white arrows along the window border around the
one/two-way arrow to resize the space between the fences/adjust the
length of the fences.
4. Turn the window border with the orange arrow to change the directions
of the fences.
5. Select Define Object and click the New button to create an object box.
6. Click and drag the white dots along the window border to resize it and
define the minimum size of objects that will be detected.
7. Adjust the sliders in the Playback Control section. (Settings will be
applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).

Duration (Sec) – Adjusts how much time between each check for
the fence-crossing.
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Going Out Detection
Going Out detection involves using the software to analyze the video feed and
immediately detect any object in specified areas. To configure:
1. Select Going Out Detection from the Event Type dropdown.
2. Select Define Detection Zone and click the New button to create a
new window. Only 1 detection window can be set for each camera. The
current window will be highlighted with a red border.
3. Click and drag the white dots along window border of a window to
resize or reshape the window. Click the interior of windows and hold to
drag to reposition them. Move and resize windows until the Going Out
boundary is done.
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4. Select Define Object and click the New button to create an object box.
5. Click and drag the white dots along the window border to resize it and
define the minimum size of objects that will be detected.
6. Adjust the sliders in the Playback Control section. (Settings will be
applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).

Interval - Adjusts how much time between each check of the
forbidden area.
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Tailgating Detection
Tailgating Detection involves using the software to create a fence-crossing
detection of the demanding object. To configure:
1. Select Tailgating Detection from the Event Type dropdown.
2. Select Define Detection Zone and click the New button to create a
new window. Only 1 detection window can be set for each camera.
3. Click and drag the arrow to adjust the position and direction.
4. Select Define Object and click the New button to create an object box.
5. Click and drag the white dots along the window border to resize it and
define the minimum size of objects that will be detected.
6. Adjust the sliders in the Playback Control section. (Settings will be
applied to all existing windows)

Sensitivity – Adjusts window sensitivity from 0 (low) to 100 (high).

Duration (Sec) – Adjusts how much time between each check for
the fence-crossing.
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10.3.2. Saving/Retrieving a VI Search
Once the VI search is setup, you may save it by clicking the Save button. The
system will prompt you for a name. Saved VI searches can also be retrieved
using the Search for dropdown, or by clicking the Next button.
10.3.3. Using the Search Results
Selecting the Result
Search result thumbnail(s) will be displayed in the results box.
Clicking the thumbnail will select the detection instance. The following
information fields are available for each instance:
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
Camera Name – The camera used to capture the video.

Event Time – The time the event occurred.

Event Type – The type of VI detection that the event triggered.

Label – A user-defined label (optional).

Updated – The last time the event was updated.

Note – A simple comment or note for the clip.
Result Playback
Once a result is selected by clicking on it, playback can be started by double clicking
on the thumbnail. Alternatively, you may right-click the thumbnail and click Play. A
ten minute clip containing the event will begin playing, with the start time
synchronized with the start of the event.
The following functions are available for playback:
Starts video playback.
Reverses video playback.
Stops video playback.
Jumps to the next segment.
Jumps to the previous segment.
Clears the cue-in and cue-out markers.
Set Cue-In marker for clip start
Set Cue-Out marker for clip end
Loop, continuous playback within Cue-In & Cue-Out
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Enable / Disenable loop. Loop to continuous playback
within Cue-In & Cue-Out.
Saves video clips/Exports selected clips.
Snapshot
Real time mode
Frame by frame mode
Just key frame mode
Playback Synchronization
Search results can be sent to the time-based playback window for comparison
with other video streams using the Synchronize Playback function. This action
will send the 10 minute segment containing the detected event to the timebased playback window.
Capturing Screenshot
To capture a screenshot:
1.
Click the Capture button located in the button area.
2.
In the Path field enter a file path and filename for the screenshot.
Alternately, you may also click Browse and select a file path.
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3.
(Optional) You may click Remove Mosaic and enter a valid Username
and Password to remove any privacy-mask mosaicing.
4.
Click OK to save the screenshot.
Capturing Video Clip
To capture a video segment:
1. Click the Cue In button, and place the marker at the start of the
segment to be captured.
2. Click the Cue Out button, and place the marker at the end of the
segment to be captured.
3. Click the Save Video Clip button located in the control area beside the
Cue In and Cue Out buttons. A system popup will open prompting for a
filename and location for the video clip.
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4. (Optional) Change the filename and file path. If you do not change the
file details, the default save location for the video clip will be your
installation path.
5. (Optional) You may click Remove Mosaic and enter a valid Username
and Password to remove any privacy-mask mosaicing.
Logging and Noting
Clicking the Note tab beside the log entry will let you tag and note the search
result for future references.
You may choose one of the following:

Label – Select one of the defined labels.

Note – A short description for the video clip.
Label Setup
Clicking Advanced from the note context will bring up the label setup menu.
To add a label:
1. Enter a name in the Advanced Settings field.
2. Click Add. The new label will appear in the LabelName table. Future
clips may be tagged with this label.
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10.4. Event Search
An event search involves searching for multiple tagged events over one more
cameras. To access Event search, click the Event Search tab in the Playback
context.
10.4.1. Creating an Event Search
Time Selection
There are two types of time selections that can be made: Recent Time and
Specified Time.
Recent Time
To perform a recent time search, click the Recent option in the time selection
box. Choose one of the simple time choices to perform playback/search from
that time period.
Specified Time
A specified time search can be selected by choosing the Specify Time option
from the time selection box, and involves defining a time and date for the
playback/search.
Using the calendar select a date for search/playback. For an event search,
multiple dates can be selected by clicking on the calendar and dragging the
cursor to select multiple dates. Multiple areas can be selected by pressing the
control key and selecting additional dates.
Once a date or dates are selected, clicking on the boxes will allow you to
specify a specific period to search/playback in 10 minute increments.
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Camera Selection
Once the search time range has been specified, a list of cameras with video
recorded during the period specified will appear in the Camera List.
Select a camera to perform the event search on by clicking its entry. Multiple
cameras can be selected for the search.
Setting Event Search Criteria
1. Choose an Event Type and/or a Label to search for. Selecting Ignore
will search for all labels.
2. Click Search to begin the search. Results will display in the Search
Results panel.
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10.4.2. Using the Search Results
Selecting the Result
Search result thumbnail(s) will be displayed in the results box.
Clicking the thumbnail will select the detection instance.
The following information fields are available for each instance:

Camera Name – The camera used to capture the video.

Event Time – The time the event occurred.

Event Type – The type of VI detection (if any) that the event triggered
(optional).

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Label – A user-defined label (optional).

Updated – The last time the event was updated.

Note – A simple comment or note for the clip.
Result Playback
Once a result is selected by clicking on it, playback can be started by double clicking
on the thumbnail. Alternatively, you may right-click the thumbnail and click Play. A
ten minute clip containing the event will begin playing, with the start time
synchronized with the start of the event.
The following functions are available for playback:
Starts video playback.
Reverses video playback.
Stops video playback.
Jumps to the next segment.
Jumps to the previous segment.
Clears the cue-in and cue-out markers.
Set Cue-In marker for clip start
Set Cue-Out marker for clip end
Loop, continuous playback within Cue-In & Cue-Out
Enable / Disenable loop. Loop to continuous playback
within Cue-In & Cue-Out.
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Saves video clips/Exports selected clips.
Snapshot
Real time mode
Frame by frame mode
Just key frame mode
Playback Synchronization
Search results can be sent to the time-based playback window for comparison
with other video streams using the Synchronize Playback function. This action
will send the 10 minute segment containing the detected event to the timebased playback window.
Capturing Screenshot
To capture a screenshot:
1. Click the Capture button located in the button area.
2. In the Path field enter a file path and filename for the screenshot.
Alternately, you may also click Browse and select a file path.
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3. (Optional) You may click Remove Mosaic and enter a valid Username
and Password to remove any privacy-mask mosaicing.
4. Click OK to save the screenshot.
Logging and Noting
Clicking the Note tab beside the log entry will let you tag and note the search
result for future references.
You may choose one of the following:

Label – Select one of the defined labels.

Note – A short description for the video clip.
Label Setup
Clicking Advanced from the note context will bring up the label setup menu.
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To add a label:
1. Enter a name in the Advanced Settings field.
2. Click Add. The new label will appear in the LabelName table. Future
clips may be tagged with this label.
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Chapter 12. Remote Web Client and
SPhone Client for Simple Use (Optional)
For remote users, there are 3 methods for viewing.
1.
Remote Client: install Remote Client on remote PCs for live view and
playback.
2.
Web Client: use the browser IE (Internet Explorer) and input the IP address
of the camera for live view and playback.
3.
Mobile Client: install the Sphone Client app on iOS or Android mobile
devices for basic live viewing.
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12.1. Starting the Web Client
Launch Microsoft Internet Explorer 7.0 (or above) and enter your VMS Server IP
address + “/webclient” in your web browser’s URL location, e.g.
http://172.18.6.9/webclient to download the Web Client application.
Note: Please check the web server settings in the VMS console first.
After the Web Client installation is done, a login window will pop up.

Username – The username for the domain. Default username is
admin.

Password – The password for the domain. Default password is
admin.

Language –Options for the interface languages.
Click Login after the username and password are entered.
After logging in, the live view page will be displayed on the web browser.
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12.1.1. Checking the Software Version
Users can see the software version at the lower left corner of the window after
logging in.
12.1.2. Use of 1x/4x views
Users have the option of viewing up to 4 recorded video streams at once, or just
one stream at a time. Either of these options can be chosen by clicking on
corresponding button in the button area above the main view screen. In both
cases functionality and operation is the same.
12.1.3. PTZ Control
Cameras equipped with Pan-Tilt-Zoom functionality can be controlled directly
within the Web Client. These controls can be found in the PTZ Control window
within the live view screen.
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12.1.4. Playback Settings
Users can select the (1) time and (2) camera, and then use the (3) time line and (4)
playback control panel to do the playback.
Note: For more details of PTZ Control and Playback Control, please refer to PTZ
Control and Playback sections in this chapter.
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12.2. Installing and Starting the SPhone Client
on iOS Devices
12.2.1. Installing the SPhone Client (Optional)
Download the SPhone Client from App Store on the iPhone desktop.
12.2.2. Starting the SPhone Client
Note: Please check the web server settings in the VMS console first.
After the SPhone Client installation is done, a login window will pop up.

IP Address: The IP address for the VMS/NVR Server.

Port: The login port for SPhone Client. Default port number is 80.
Note: The port number should be the same with the web server port.

Username – The username for the domain. Default username is
admin.

Password – The password for the domain. Default password is
admin.
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Click Done button on the upper right corner after the port, username and
password are entered.
12.2.3. Checking the Software Version
Users can see the software version at the lower right corner of the window after
logging in..
12.2.4. Live View/Playback on the SPhone Client
You can use live view and playback functionalities through SPhone Client:
At most 6-channel live view can be displayed in the same page.
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Press the
the
The
icon at the upper left to jump to the previous page or press
button on the phone to go to the next page.
icon beside each camera name can be used to check the detailed
information of each camera as follows.
265
266

IP Address: The IP address for the VMS/SMR Server

Resolution: The video resolution of the camera

Quality: The video quality of the camera

Frame Rate : The frame rate of the camera

NVR Server: The VMS/SMR Server name

Server Time
12.3. Installing and Starting the SPhone Client
on Android Devices
12.3.1. Installing the SPhone Client (Optional)
Download the SPhone Client from App Store on the Android phone desktop.
12.3.2. Starting the SPhone Client
Note: Please check the web server settings in the VMS console first.
After the SPhone Client installation is done, a login window will pop up.

IP Address: The IP address for the VMS/NVR Server.

Port: The login port for SPhone Client. Default port number is 80.
Note: The port number should be the same with the web server port.
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
Username – The username for the domain. Default username is
admin.

Password – The password for the domain. Default password is
admin.
Click Done button on the upper right corner after the port, username and
password are entered.
12.3.3. Checking the Software Version
Users can see the software version at the lower right corner of the window after
logging in.
12.3.4. Live View on the SPhone Client
You can use basic live view functionalities through SPhone Client:
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At most 6-channel live view can be displayed in the same page.
Press the
icon at the upper left to jump to the previous page or press the
button on the phone to go to the next page.
The
icon beside each camera name can be used to check the
detailed information of each camera as follows.

NVR Server: The VMS/SMR Server name

IP Address: The IP address for the VMS/SMR Server

Resolution: The video resolution of the camera

Quality: The video quality of the camera

Frame Rate : The frame rate of the camera

Server Time
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Chapter 13. System Setup
13.1. Home Page
In the VMS system, the management scope is referred to as a “Domain.”
Managed servers are all part of a “Domain” with uniform access rules and a
single configuration point. For basic local domains this configuration points are
the VMS Console.
13.1.1. Entering the Home Page – VMS Server
Select Setup Button on the menu bar.
The home page appears, listing shortcuts to commonly used functionalities,
system status, and recent events.
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Here are the screen elements:
Common Server Tasks
Lists shortcuts to frequently accessed server functionalities.
Alarm Rule Settings
In the alarm rule settings, you can combine the alarm trigger conditions with
action items such as event notification, video recording, and/or camera
movements. See Alarm Rules for more details.
View Log
The Event Log displays the camera the alarm occurred on, the date, the alarm
type, and if applicable a link to the live-view feed of the camera. See Alarms
View and Notification > Live View Event Log for more details.
Global Schedule
A global schedule can be created to apply to an entire Server. See Scheduling
Recording > Global Scheduling for more details.
Storage
Opens the Storage Manager that allows you to configure storage settings. See
Server Settings > Storage Management for more details.
E-map
When alarms occur, an administrator can quickly locate where the alarms took
place using an E-map. See E-Maps for more details.
Common Camera Tasks
Lists shortcuts to frequently accessed camera functionalities.
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Scan for Cameras
Allows you to scan cameras automatically. See Adding Cameras > Automatic
Scan for Cameras for more details.
Add Cameras
Allows you to add cameras manually. See Adding Cameras > Manually Adding
Cameras for more details.
Common Other Tasks
Lists shortcuts to frequently accessed system tasks.
Account Manager
Allows you to manage user accounts. See Account Manager for more details.
Camera Overview List
Shows the cameras added and their status.
Disk Storage Overview
Shows information about the hard disks.
Recent Key Events
Lists recent important system events. To view all system events, click Show All
at the top right corner. The Event Log will appear. See Alarms View and
Notification > Live View Event Log for more details.
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System Health History
Lists the summary of recent user access. To view all history, click Show All at
the top right corner.
System Status
Shows the status of system components.
13.1.2. Entering the Home Page – Local Domain
Select Domain Server from the side bar. The home page appears, listing
shortcuts to commonly used functionalities and system status.
Here are the screen elements:
Tasks
Lists shortcuts to frequently accessed server functionalities.
Auto Scan NVR
Scans for the existing NVR Servers.
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Add NVR
NVR Server can be added by entering the Server IP.
Edit NVR
Users can change both the setting of the stream port and the IP address by
editing the Server.
Delete NVR
The added NVR Server can be deleted.
Account Manager
Account management for the domain can be performed under the Account
Manager > Account List node. Under this dialog, you may add, delete, and edit
domain users. See Account Manager for more details.
VI Manager
The VI server list can be managed in the VI Manager node in the Server. See
Server Setup > Other Tasks > VI Manager for more details.
DDNS Setting
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DDNS (Dynamic Domain Name Server) is a protocol that enables the camera to
maintain a static connection address, even when its IP changes. Access using
this feature is disabled by default.
Connecting using DDNS requires registration on third-party websites for DDNS
services. Select desired DDNS service website, check the Enable DDNS option,
and fill in valid user name and password. You can then access the camera
through the registered domain name.
Import/Export
Configuration/setup files can be imported/exported to the server. See Server
Setup > Other Tasks > Import/Export or Other Parameters > Other Tasks >
Import/Export for more details
Help
Allows you to access the VMS User Manual.
About
Allows you to view server and client information. See Server Basic Functions >
Viewing Server and Client Information for more details.
Clear SCC Data
Allows you to clear the SCC / VMS data on the Domain Server.
NVR Status
Shows the status of the NVR Server.
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13.2. Server Setup
13.2.1. General Tasks
Here you can access shortcuts for general server settings.
276
Alarm Rule Settings
In the alarm rule settings, you can combine the alarm trigger conditions with
action items such as event notification, video recording, and/or camera
movements. See Alarm Rules for more details.
View Log
The Event Log displays the camera the alarm occurred on, the date, the alarm
type, and if applicable a link to the live-view feed of the camera. See Alarms
View and Notification > Live View Event Log for more details.
E-Map
When alarms occur, an administrator can quickly locate where the alarms took
place using an E-map. See E-Maps for more details.
Global Schedule
A global schedule can be created to apply to an entire Server. See Scheduling
Recording > Global Scheduling for more details.
Individual Schedule
Individual schedules, which take precedence over the global schedule, can be
set for each camera. See Scheduling Recording > Individual Scheduling for more
details.
Storage
Opens the Storage Manager that allows you to configure storage settings. See
Server Settings > Storage Management for more details.
Pre/Post Alarm Recording Settings
The Server can trace back and preserve video/images from several minutes
before and after the occurrence of an alarm. See Server Settings > Pre/Post
Alarm Recording Settings for more details.
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Email
When the alarm is triggered, an E-Mail will be sent. See Alarm Rules> Alarm
Actions > Email for more details.
SMS
Configures the SMS setting. See Server Settings > To perform Notification
Setting for more details.
Digital I/O Settings
Allows you to configure digital I/O port settings.
Genera Server Settings
Involves configuring both storage and server time settings. See Server Settings >
General Server Settings for more details.
Joystick
CH Products IP Desktop USB Joystick is supported for PTZ camera control.
Connect the joystick controller to the USB port. The Joystick Settings Window
will prompt after clicking Joystick. In this window, functions of each button are
listed.
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Button Number
Function
1
Resets all the settings, including page auto-flipping and different
screen divisions.
2
Switches on/off the functionality of switching between preset
viewpoints.
3
Goes to the view of the previous camera.
4
Goes to the view of the next camera.
5
6.
7
8
9
10
11
12
Starts auto pan.
Stops auto pan.
Manually records the video streams.
Pops up an instant playback for five minutes.
Brings up the full screen view.
Captures a snapshot.
Increase the zoom distance.
Decrease the zoom distance.
You may reset the functions by choosing within the dropdown list.
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Software License Mechanism (For Local Client Only)
Extra supported channels can be added by purchasing licenses.
1. Click Browse under Information Storage Address, and enter a file name for
exporting the existing channel information.
2. Click Extract.
3. Send the file (xxx.info) to Surveon’s website
4. After receiving the license file, import it by clicking Add.
5. Check under the domain server to make sure if the channels are added
successfully.
Backup (For Local Client Only)
1. The video recording can be backed up. Set the time, select the camera, and
choose the saving path for the backup files.
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12.2.2. Other Tasks
Here you can access shortcuts for advanced server settings.
Reboot NVR Server
The Server can be configured to perform a scheduled restart, daily or on a
certain day of the week. Due to the trend of Windows performance degradation
over time, we recommend that a reboot be performed at least once a week.
This function can be found in the Auto Reboot node of the Server.
To configure an auto restart in this menu:
1. Select the Enable Auto Restart checkbox.
2. From the Every dropdown choose a day which you want to schedule an
automatic restart. Options include weekly (Monday – Sunday) or Daily
restarts.
3. From the At dropdown, choose the hour which you want to perform the
restart. Options include every hour of the day.
4. Click the OK button to save your settings.
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VI Manager
When a Video-Intelligent function is performed on the Server, the Server will
contact a VI server to perform the computation for the VI function. The VI
server list can be managed in the VI Manager node in the Server. In this dialog
existing server IPs and ports can be viewed, and the user can choose to add or
remove servers from the list.
Note: At least one VI server must be configured on the system in order to
successfully perform VI functions.
Adding a VI Server
To add a VI server to the server list in this dialog:
1. Click the Add button, the server will respond with a VI form.
2. Fill in the IP address for the new VI server in the IP field.
3. Unless a specific port is desired and configured, leave the Port field
default value, 6004.
4. Click OK to add the server. The server will be added to the VI server list.
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Deleting a VI Server
To remove a VI server to the server list in this dialog:
1. Highlight the listing of the server you wish to remove.
2. Click the Delete button, the server will be removed from the server list.
Schedule Reboot
The client can be setup to automatically restart the client or the computer.
To configure the auto-reboot function:
1. From the client Schedule Reboot popup, check the Reboot box.
2. Select either Reboot Client to schedule a client restart, or System
Restart? to schedule a windows restart.
3. From the Every dropdown, choose the day that you want to schedule
restarts, or you may choose to restart every day.
4. From the At dropdown, choose the scheduled restart time.
Note: Auto-Login should be configured with Auto-restart or you will lose
functionality until a user can be logged-in.
Audio Input
There are two choices available for audio channel selection. These two are
selected using the Primary Audio Channel check box. If checked, the client will
automatically use the audio feed from the selected/highlighted camera during
live view.
Unchecking the box will allow you to select a camera from the Default Camera
drop-down. This camera will provide the audio feed no matter which channel is
selected in live-view.
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Playback Camera List Setting
Playback camera list can be from Live View or from the recording.
Playback Buffer
The Playback Buffer is used for downloading video recordings before the
playback. The reserved safe storage space should be at least 10 GB.
Auto Login
The client can be setup to automatically login after a crash or on startup.
To configure the auto-login function:
284
1. From the client general settings popup, check the Auto Login box.
2. If you want to automatically login to the client, enter the following
information:

Client Account – The client account name.

Client Password – The client password.
3. If you want to automatically log into windows after a restart enter the
following information:

Windows Account – The Windows account name.

Windows Password – The Windows password.

Domain – The login domain.
VI Panel
The VMS can be configured to display windows in either 16:9 or 4:3 aspect ratios.
To switch between these two, click VI Panel.
Lock Windows
The Video Panels can be locked in a certain configuration by clicking Lock
Windows.
Import/Export
The following types of configuration/setup files can be imported/exported to
the Server:

Server Configuration

Account List
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
View Configuration

E-map File
Importing Parameters
To import parameters into the Server:
1. Select the item that you wish to import by clicking on the item type.
2. Click the Import button. A windows explorer dialog will appear.
3. Select the file to import from the file explorer, and click Open to import
the file.
4. Click OK to confirm import. The Server will require a restart before
imported configurations and files are applied.
Exporting Parameters
To export parameters into the Server:
1. Select the item that you wish to export by clicking on the item type.
2. Click the Export button. A windows explorer dialog will appear.
3. Input a filename and select the export path in the file explorer, and click
Save to export the file.
Customize Logo
Allows users to change the logo of the Client by themselves.
Note: The recommended size for the logo pictures is 280X52, in png format.
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Router Port Mapping
Router Port Mapping for VMS/NVR Server. See Port Forwarding > Port
Forwarding for Accessing VMS Server for more details.
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13.3. Camera Setup
13.3.1. General Tasks
Here you can access shortcuts for general camera settings.
Scan for Cameras
Allows you to scan cameras automatically. See Adding Cameras > Automatic
Scan for Cameras for more details.
Add Cameras
Allows you to add cameras manually. See Adding Cameras > Manually Adding
Cameras for more details.
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Delete Camera
Allows you to delete cameras manually. See Deleting a Camera for more details.
13.3.2. Camera Settings
Here you can access shortcuts for general camera settings.
Image Settings
Allows you to adjust camera image settings. See Camera Image and Quality
Settings > Camera Image Settings for more details.
Advanced Video Settings
Allows you to adjust video image parameters. See Camera Image and Quality
Settings > Advanced Video Settings for more details.
General Camera Settings
Camera general settings include network connectivity settings, as well as basic
camera name, description and icon settings. See Camera General Settings >
General Settings for more details.
Edit Camera
In certain situations it may be necessary to change the Vendor or Model
information for the camera. See Camera General Settings > Changing the
Camera Model and Vendor for more details.
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PTZ Settings
The PTZ settings deal with the software PTZ control panel. These settings
adjust how much the camera will pan, tilt, zoom, and focus with each control
panel input. See PTZ Settings > PTZ Settings for more details.
Preset Settings
Certain preset pan/tilt/zoom values can be saved in order to move the camera
quickly to a point of interest. See PTZ Settings > PTZ Preset Settings for more
details.
Patrol Settings
In cameras with PTZ functionality, one camera can be used to survey a large
area. This can be done automatically using the patrol functionality. See PTZ
Controls > Patrol for more details.
OSD Settings
On cameras with OSD capabilities, these capabilities can be configured within
the server. See Camera General Settings > OSD Settings for more details.
Compatibility Verify
Check the compatibility of other connecting device.
Initialize
Restores initial settings of the camera. See Initializing a Camera for more
details.
Automatic Settings
Camera time can be synchronized with the server. See Camera Settings for
more details.
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13.3.3. Video Analytics
Here you can access shortcuts for VI functions.
General Motion Detection
General motion detection involves using the software to analyze the video feed
and detect motion in specified areas. See Camera VI Detection Settings >
General Motion Detection for more details.
Foreign Object Detection
Foreign object detection involves using the software to analyze a video feed
and detect objects that do not belong. See Camera VI Detection Settings >
Foreign Object Detection for more details.
Forbidden Area Detection
Forbidden area detection involves using the software to analyze the video feed
and immediately detect any object in specified areas. See Camera VI Detection
Settings > Forbidden Area Detection for more details.
291
Intrusion Detection
Intrusion detection involves using the software to analyze the video feed and
detect intrusion in specified areas. See Camera VI Detection Settings > Intrusion
Detection for more details.
Missing Object Detection
Missing object detection involves using the software to analyze the video feed
and detect missing objects larger than a certain size. See Camera VI Detection
Settings > Missing Object Detection for more details.
Tampering Detection
Tampering detection involves using the software to determine when the camera
has been improperly moved or redirected. See Camera VI Detection Settings >
Tampering Detection for more details.
Camera Motion Detection
Camera motion detection involves using the camera hardware to analyze the
video feed and detect motion in specified areas. See Camera VI Detection
Settings > Camera Motion Detection for more details.
Virtual Fence
Virtual fence involves using the software to create a fence-crossing detection of
the demanding object. See Camera VI Detection Settings > Virtual Fence for
more details.
292
Object Counting
Object counting involves using the camera to count demanding object crossing
the fences. See Camera VI Detection Settings > Object Counting for more
details.
Going Out Detection
Camera motion detection involves using the camera hardware to analyze the
video feed and detect motion in specified areas. See Camera VI Detection
Settings > Going Out Detection for more details.
Tailgating Detection
Camera motion detection involves using the camera hardware to analyze the video
feed and detect motion in specified areas. See Camera VI Detection Settings >
Tailgating Detection for more details.
293
13.4. Ethernet I/O Box
13.4.1. General Tasks
Here you can access shortcuts for general I/O box settings.
Add Device
Allows you to add Ethernet I/O box to the server.
294

IP Address: The default IP for the I/O box, which is 192.168.0.100.

I/ O Box Port: 80.

Model: WPC-132-DIO.

Device Name: Enter the device name as you like.

User Name: Same with VMS username, which is always admin.

Password: Same with the password for VMS login.
After the I/O box is added successfully, it will appear on the device list.
Go to Alarm Rule Setting, and set Senor Input and Relay Output.
Choose the input/output port numbers.
295
Edit Device
Allows you to edit the added I/O box.
Delete Device
Allows you to delete the added I/O box.
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13.5. Account Manager
13.5.1. Account List
Account management for the domain can be performed under the Account
Manager > Account List node in the VMS Console. Under this dialog, you may
add, delete, and edit domain users.
The Account List provides the following information about each account:

Account Name

User Group – Type for this user.

Status – This shows if the user is disabled or enabled.

Description – A simple description of the user.
297
Adding an Account
To add an account to the domain:
1. Access the Account List node in the VMS Console.
2. Click the Add button at the bottom of the Account List screen.
3. In the resulting screen fill out information for the new account:

Username

User Group – Select a user type for this user. There are four options:
o
Administrator – This group has complete management
privileges, including account and VMS/Server management
rights.
o
Power User – This group has complete account management
rights, but does not have many VMS/Server configuration rights.
o
User – This group has no configuration rights and limited
VMS/Server performance statistics.
o
Viewer – This group is limited only to viewing, and has no
access to configuration or performance statistics.

Password / Confirm Password – The password must be typed twice for
confirmation purposes.

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Description – A simple description of the new user.
4. If desired check the Disable User box to disable this account.
5. Click Ok to add the new account. The account will appear in the
Account List.
Editing an Account
To edit an account to the domain:
1. Access the Account List node in the VMS Console.
2. Select the account that you wish to edit by clicking on the account.
3. Click the Edit button at the bottom of the Account List screen.
4. In the resulting screen change any of the following account information:

User Group – Selects a user type for this user. There are four options:
o
Administrator – This group has complete management
privileges, including account and VMS/NVR Server management
rights.
o
Power User – This group has complete account management
rights, but does not have many VMS/NVR Server configuration
rights.
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o
User – This group has no configuration rights and limited
VMS/Server performance statistics.
o
Viewer – This group is limited only to viewing, and has no
access to configuration or performance statistics.

Password/Confirm Password – If changed the password must be typed
twice for confirmation purposes.

Description – A simple description of the user.
5. If desired check the Disable User box to disable this account.
6. Click Ok to save the changes to the account. If the account description,
user group or status changes, it will be reflected in the Account List.
Changing an Account Password
In addition to editing the password from using the Account List editing function,
the password for the current account can also be changed by clicking the
Change Password at the lower left corner of Account List Window.
This will display a dialog that allows you to enter and confirm a new password.
Deleting an Account
To delete an account to the domain:
1. Access the Account List node in the VMS Console.
2. Select the account that you wish to delete by clicking on the account.
3. Click the Delete button at the bottom of the Account List screen.
4. When prompted to confirm deletion click Yes to delete the account.
The deletion will be reflected in the Account List.
Note: The Admin account cannot be deleted.
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13.5.2. Functional Authority
Functionalities can be authorized according to different user levels.
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13.6. Network Parameters
13.6.1. Main Tasks
Here you can access shortcuts for network parameter settings.
Maximum Video Connections
302
When clients are connected the following information will be displayed for each
client:

IP Address

Number of Video Connections – The number of streams that the
client is using.

Bitrate – The total bitrate of that the client is consuming.

Type
There are also some options that can be changed in this dialog:

Maximum Connections – Change this number to limit the total
number of video connections. Default is 256. Click Save to save the
changes.

Kill All Client – This button disconnects all clients connected on the
Server.

Kill Client – Selecting a client from the client list and clicking this
button will disconnect the client from the Server.
Blacklist/Whitelist Settings
To setup a blacklist or whitelist:
1. Enter an IP range in the two IP fields. The first IP address should be
lower than the second IP address.
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2. Click either Add to Whitelist or Add to Blacklist to add the IP range to
the whitelist or blacklist respectively.
3. Repeat the first two steps to set up the blacklist and whitelist. You can
select ranges that have already been configured from the list and click
Delete to delete them.
4. When completed, click either Enable Whitelist to allow only the IP
ranges on the whitelist to access the Server, or Enable Blacklist to
block all the IP ranges on the blacklist from accessing the Server.
5. Click OK to save your changes.
Edit NVR
Users can change both the setting of the stream port and the IP address by
editing the Server.
Web Server
For users who want to use the Web Client/SPhone Client, please fill in the
following information for the Web Server settings.
304
Note: (1) User may just keep the default settings in the Web Server. (2) Do not
set the Web Server Port as these port numbers – 8080 (Web Stream Port),
9090 (NVR Stream Port), 2809 (NVR Server Login Port), 7735 (TV Wall Port
(2.5.0)), 7734, 1024, 9010 (Domain Broadcast Port), 9030 (Domain Client
Message Port), 9040 (Domain Console Message Port), 9050 (Domain Local
Communication Port), 9020 (Domain Remote Communication Port), 9080
(Domain Local Log Data Download Port), 9081 (Domain Remote Log Data
Download Port), 9060 (Domain Local Data Port), 9061 (Domain Remote
Data Port), 15507 (Domain Local Log Message Download Port), 15503
(Domain Remote Log Message Download Port), 15501 (Domain Remote Log
Upload port), 15505 (Domain Local Log Upload Port), 40000 (NVR
Broadcast Port), 50000 (NVR Message Port).
Multiple LAN Support
Multiple network cards can be supported. Their information is listed as below:
Click the “Setting” to set the Network Card to DHCP Auto-Configuration or
Fixed IP Address.
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DHCP Server
The VMS has built in DHCP server functionality. Although this function is disabled
by factory default, it should be turned on in the event that there is no DHCP
service available. When enabled, the VMS will assume DHCP Server duties and
assign addresses within the range specified.
Note: You may skip this step if you have separate DHCP service. Most routing
devices will have DHCP capabilities.
1. Right-click the VMS Server and select Configurations > DHCP Server
option to bring up the DHCP Server dialog box.
2. Fill in the following information:

IP Address Range – The range of addresses to be assigned. The
first IP address should be lower than the second IP address.
306

Subnet Mask

Router – The router IP

Domain Name – The DNS IP
Note: DHCP service can also be configured by clicking Network Parameters >
Main Tasks > DHCP Server in the VMS Console.
Note: The DHCP service should be attached to a network card.
307
13.7. Other Parameters
13.7.1. Other Tasks
Here you can access shortcuts for miscellaneous settings.
Import/Export
The following types of configuration/setup files can be imported/exported to
the Server:
308

Server Configuration

Account List

View Configuration
E-map File

Importing Parameters
To import parameters into the Server:
1. Select the item that you wish to import by clicking on the item type.
2. Click the Import button. A windows explorer dialog will appear.
3. Select the file to import from the file explorer, and click Open to
import the file.
4. Click OK to confirm import. The Server will require a restart before
imported configurations and files are applied.
Exporting Parameters
To export parameters into the Server:
1. Select the item that you wish to export by clicking on the item type.
2. Click the Export button. A windows explorer dialog will appear.
3. Input a filename and select the export path in the file explorer, and
click Save to export the file.
Resolution
Shows the monitor resolution, and allows you to change its setting.
309
Language
Allows you to change the interface language.
Help
Allows you to access the VMS User Manual.
About
Allows you to view server and client information. See Server Basic Functions >
Viewing Server and Client Information for more details.
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Chapter 14. System Maintenance
Warning: (1) Do not remove a failed component from the system until you have
a replacement on hand. If you remove a failed component without
replacing it, the internal airflow will be disrupted. (2) Qualified
engineers who are familiar with the system should be the only ones
who make component replacements.(3) When inserting a removable
module, do not use excessive force. Forcing or slamming a module can
damage the connector pins either on the module itself or on the
backplane.
14.1. Replacing the Power Supply Module (for
Rackmount Series)
Power supplies are redundant and load-sharing. PSUs are hot swappable!
Disconnect the power cord from the failed power supply. (Its LED should light static
Red).
Place your thumb around the left side of the PSU ejection lever (circled in red)
while hooking your index and middle finger around the PSU handles (circled in
blue).
Use your thumb to push the lever in the direction of arrow (shown below) to
disengage the power supply and use your index and middle finger hooked around
the ejection lever to pull out the PSU.
311
To install the replacement module, make sure it is gently inserted and is pushed all
the way in.
Connect the power cord, power on, and check if the LED lights static Green.
312
14.2. Replacing a Hard drive (for Desktop
Series)
The easiest way to find out if your hard disk drive has failed is by looking at the
hard drive status LED. If the power status lights up red, it indicates that that
particular hard disk drive has failed. Hard drives are hot swappable, to replace
it, please refer to the following procedure:
1. Locate the failed hard drive with a red status LED (hard drive status LED).
2. Unlock the hard drive tray by turning the bezel to the unlock position.
3. Open the tray bezel by pushing the release button (indicated by the blue
arrow) and the front bezel will automatically open.
Release button
313
4. Remove the drive tray by pulling it one inch away from the drive bay. Wait
for at least 30 seconds for the hard drive to spin-down, and then gently and
carefully remove the drive tray from the chassis.
5. Remove the four retention screws that secure the hard drive from the sides
of the drive tray (two on each side).
6. Install the replacement hard drive as shown below and reinserted into the
enclosure.
Connector end
314
14.3. Replacing a Hard drive (for Rackmount
Series)
The easiest way to find out if your hard disk drive has failed is by looking at its
status LED. If the power status lights up red, it indicates that the particular hard
disk drive has failed.
Hard disk drives are hot swappable and to replace the failed hard drive, use a small
flathead screwdriver to rotate the bezel lock from the lock position to the unlock
position.
Press the release button on the tray bezel to open the bezel.
Remove the drive tray by pulling it one inch out of the drive bay and wait for at
least 30 seconds for the disk drive to spin-down and then gently pull out the drive
tray from the chassis.
Remove the four retention screws that secure the hard drive from the sides of the
drive tray (two on each side).
315
316
14.4. Restore Default Settings
EonNAS
1
eSATA
R S 232 /4 85
2
1
2
Use the tip of a pen to press and hold the restore button for 3~5 seconds and release,
a beep will sound to indicate that default settings have been restored:
Restores the following settings
Retains the following settings
1.
2.
3.
4.
5.
6.
7.
8.
9.
1.
2.
3.
4.
NVR General Settings
VMS Console Settings
General Server Settings
Notification Settings
Pre/Post Alarm Settings
Schedule Manager Settings
Alarm Rule Settings
Digital I/O Settings
SMR/VMS Configurations (ex: DHCP
Server...)
10. Camera Settings
11. Image/Video Settings
12. VI Settings
13. PTZ Settings
Log information
Video recordings
HDD RAID configuration
Storage Manager Settings
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Chapter 15. AC Device Tool
AC Device Tool is a small but useful tool for you to have easy access control. AC
Device Tool connects Access Control System and NVR, via NVR connecting to IP
camera to provide live video and event associated playback.
It’s now
compatible with the Suprema Access Control System.
15.1. Installing the Access Control Device Tool
1. Click on the installer icon and begin the AC Device Tool installation.
2. You need to make sure that you have administrator privilege on your system before
the installation begins.
3. After confirmation, an InstallShield Wizard for AC Device will guide you through all
the installation steps. Click “Next” to continue.
318
4. Select “Typical” to have all in one single AC Device Tool application. Select
“Advanced” to have an individual AC Device Tool installation. After selected, click
“Next” to continue.
5. Click “Browser” to choose a destination location for the install files. After selected,
click “Next” to continue.
319
6. Select the features you’d like to install. After selected, click “Next” to continue.
7. Click “Install” to begin the installation.
320
8. A setup status bar will show up on the screen to indicate the progress.
9. After the AC Device Tool installation is complete, click “Finish” to exit.
10. After that you’ll see a new icon on your desktop. The AC Device Tool installation is
now complete.
321
15.2. How AC Device Tool works
1. Click on the AC Device Tool icon to open and add Device Mapping.
2. Key in the information required to have your Access Control device mapped.
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3. After setup, when using the Suprema Access Control System, you can click on the
camera icon on the Log List to have a 10-minutes playback images.
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