Installation Instructions / Warranty Hansgrohe Single Control Kitchen Mixers Single-control Kitchen Faucets Models Covered with baseplate without baseplate Solaris Stratos 06649XX0 06919XX0 06544XX0 06559XX0 Metro 06917XX0 06566XX0 Proaktiv* 06839XX0 *handle not included -- sold separately 06649XX0/06544XX0 06919XX0/06559XX0 Technical Specification Hole size in mounting surface 1 1/2” Max. mounting surface depth2 1/4” Max. flow rate2.2 gpm Max. water pressure 145 psi Recommended water pressure22 - 72 psi Recommended hot water temp. 120oF - 140oF* *Know and follow all applicable plumbing codes when setting the temperature on the water heater. In Massachusetts, the water heater may be set no higher than 112oF. 06917XX0/06566XX0 Prepare for Installation For best results, Hansgrohe recommends that this faucet be installed by a licensed, professional plumber. Inspect the faucet to make sure that it is in good condition and that all parts are present. The supply hoses installed on this faucet require 3/8” compression fittings (not included). Flush the supply lines of all debris before installing this faucet. Installation Install the baseplate (optional) Position the baseplate and gasket on the faucet deck. Install the mounting flanges and tighten the mounting collars by hand. The baseplate can be used on a kitchen sink with less than three holes. Remove and disgard the threaded studs on the bottom of the baseplate. Align the baseplate and the gasket visually. Install the faucet Leave the rubber washer in place on the faucet. Remove the slide washer, metal washer, and collar nut from the faucet shank. Feed the supply lines, handspray hose, and faucet shank through the hole. Install the plastic washer*, slide washer, and metal washer. Thread on the collar nut loosely. *If the total thickness of the mounting surface is greater than 1-3/8”, or if there is insufficient space available, omit the plastic washer. Inspect the placement of the faucet and baseplate. Reposition if necessary. Check the swivel of the faucet spout - it should swivel equally to the right and to the left. If it appears to swivel more to one side than to the other, pivot the faucet body until the swivel is even. When you are satisfied that everything is oriented properly, finish tightening the collar nut. Tighten the tensioning screws. Connect the handspray hose Connect the handspray hose to the handspray supply hose with the nut, cone washer, flat brass washer and rubber washer as shown. Do not allow either hose to twist or the flow of water to the handspray may be restricted. Install the hose weight Proper installation of the hose weight will insure that the handspray hose retracts smoothly. On the handshower side of the hose, use a ruler to measure 15” down from the body of the faucet. Install the hose weight at this point. Pull out on the handspray, and guide it back into the faucet. It should move easily and retract smoothly. Reposition the hose weight if necessary. Make sure that the hot and cold supply hoses do not interfere with movement of the handspray hose. They can be repositioned slightly if necessary. Connect the hot and cold supply hoses Secure the supply hoses to the stops with 3/8” compression fittings (not included). Use two wrenches, as shown, to keep the hoses from twisting. Turn on the water and check all connections for leaks. User Instructions Pivot the handle up to turn the water on, down to turn it off. Pivot it to the right for cooler water, to the left for warmer water. If the flow of water diminishes, remove and clean the hose filter. Troubleshooting Problem Possible Cause Solution Faucet drips constanty cartridge is dirty or faulty replace cartridge Insufficient water flow hose filter is dirty debris in aerator handspray hose is twisted remove and clean filter remove and clean aerator straighten handspray hose Water leaks from under handle cartridge is faulty replace cartridge Handle hard to turn cartridge is dirty or faulty replace cartridge Water appears under sink pinhole in handspray hose crack in handspray handspray/hose connection loose replace hose replace handspray tighten handspray Replacement Parts 1 2 10 3 11 9 7 12 4 6 5 13 14 8 1 2 3 4 5 6 7 8 9 10 flange 96391XX0 nut 94149000 cartridge 92730000 sprayhead 14893XX1 mounting set 95049000 handspray hose 95048000 squeezing connection 96099000 hose weight 98551000 check valve 94074000 Solaris handle 06840XX0 11 12 13 14 Stratos handle Metro handle baseplate mounting kit XX = color 00 = chrome 86 = steel optik 06842XX0 06843XX0 06329XX0 96016000 Cleaning Recommendation for Hansgrohe Products Modern sanitary faucetry and shower fixtures consist of very different materials to comply with the needs of the market with regard to design and functionality. To avoid damage and returns, it is necessary to consider certain points when cleaning: Cleaning materials for faucets and shower products: Acids are necessary ingredients of cleaning materials for removing lime. However, please pay attention to the following points when cleaning faucets and shower products: • • • • Use only cleaning materials intended for the application. Never use cleaning materials which contain hydrochloric, formic, or phosphoric, or acetic acid, as these can cause considerable damage. Do not mix one cleaning material with another. Do not use abrasives, such as cleaning powders, sponge pads, or microfiber cloths. Cleaning Instructions for Faucets and Shower Products: Please follow the cleaning material manufacturer’s instructions. In addition, please note the following: • • • • • Clean your faucets and shower products as and when required. Follow the label instructions. Do not allow any cleaner to remain on the product for longer than necessary. Regular cleaning will prevent scale buildup and water spotting. When using spray cleaners, spray first onto a sponge or cloth. Do not spray directly onto the faucet or shower product as drops could enter openings or gaps and cause damage. After cleaning, rinse thoroughly with clear water to remove any cleaner residue. Important Residues of liquid soaps, shampoos, and shower foams can also cause damage, so rinse with clean water after using. Please note: • • • If the surface is already damaged, the effect of cleaning materials will cause further damage. Components with damaged surfaces must be replaced, otherwise, this could cause injury. Damage caused by improper treatment will not be covered by our warranty. Limited Lifetime Consumer Warranty This product has been manufactured and tested to the highest quality standards by Hansgrohe, Inc. (“Hansgrohe”). This warranty is limited to Hansgrohe products which are purchased by a consumer in the United States after March 1, 1996, and installed in either the United States or Canada. WHO IS COVERED BY THE WARRANTY This warranty extends to the original consumer purchaser only. WHAT IS COVERED BY THE WARRANTY This warranty covers only your Hansgrohe manufactured product. Hansgrohe warrants this product against defects in material or workmanship as follows: Hansgrohe will repair at no charge for parts only or, at its option, replace any product or part of the product which proves defective because of improper workmanship and/or material, under normal installation, use, service and maintenance. If Hansgrohe is unable to provide a replacement and repair is not practical or cannot be timely made, Hansgrohe may elect to refund the purchase price in exchange for the return of the product. LENGTH OF WARRANTY Replacement or repaired parts of products will be covered for the term of this warranty as stated in the following two sentences. If you are a consumer who purchased the product for use primarily for personal, family, or household purposes, this warranty extends for as long as you own the product and the home in which the product is installed. If you purchased the product for use primarily for any other purpose, including, without limitation, a commercial purpose, this warranty extends only (i) for 1 year, with respect to Interaktiv and Retroaktiv products, and (ii) for 5 years, with respect to AXOR, ShowerPower and Pharo products. THIS WARRANTY DOES NOT COVER, AND HANSGROHE WILL NOT PAY FOR: A. Conditions, malfunctions or damage not resulting from defects in material or workmanship. B. Conditions, malfunctions or damage resulting from (1) improper installation, improper maintenance, misuse, abuse, negligence, accident or alteration, or (2) the use of abrasive or caustic cleaning agents or “no rinse” cleaning products, or the use of the product in any manner contrary to the product instructions. C. Labor or other expenses for the disconnection or return of the product for warranty service, or for installation or reinstallation of the product. D. Accessories or related products not manufactured by Hansgrohe. TO OBTAIN WARRANTY SERVICE Contact your Hansgrohe retailer, or write to Technical Service at: Hansgrohe Inc. 1492 Bluegrass Lakes Parkway Alpharetta GA 30004 Or, call Hansgrohe toll-free at (800) 334-0455. In requesting warranty service, you will need to provide 1. 2. 3. The sales receipt or other evidence of the date and place of purchase. A description of the problem. Delivery of the product or the defective part, postage prepaid and carefully packed and insured, to Hansgrohe Inc. 1492 Bluegrass Lakes Parkway, Alpharetta, Georgia 30004, Attention: Technical Service, if required by Hansgrohe. When warranty service is completed, any repaired or replacement product or part will be returned to you postage prepaid. EXCLUSIONS AND LIMITATIONS REPAIR OR REPLACEMENT (OR, IN LIMITED CIRCUMSTANCES, REFUND OF THE PURCHASE PRICE) AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. HANSGROHE NEITHER ASSUMES NOR AUTHORIZES ANY PERSON TO CREATE FOR IT ANY OBLIGATION OR LIABILITY IN CONNECTION WITH THIS PRODUCT. HANSGROHE SHALL NOT BE LIABLE TO PURCHASER OR ANY PERSON FOR ANY INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, ARISING OUT OF BREACH OF THIS WARRANTY OR ANY IMPLIED WARRANTY (INCLUDING MERCHANTABILITY). Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may have other rights which vary from State to State. PRODUCT INSTRUCTIONS AND QUESTIONS Upon purchase or prior to installation, please carefully inspect your Hansgrohe product for any damage or visible defect. Prior to installing, always carefully study the enclosed instructions on the proper installation and the care and maintenance of the product. If you have questions at any time about the use, installation, or performance of your Hansgrohe product, or this warranty, please call or write to us at the toll-free number and address printed above. Hansgrohe, Inc. • 1490 Bluegrass Lakes Parkway • Alpharetta, GA 30004 Tel. 770 360-9880 • Fax 770 360 9887 www.hansgrohe-USA.com US - Installation Instructions • Part No. 90964601-02 • Revised 04/2007 You may be required by law to give us a reasonable opportunity to correct or cure any failure to comply before you can bring any action in court against us under the Magnuson-Moss Warranty Act.