Operator Storage Files and Folders

Operator Storage Files and Folders
A
In s ta l la ti on an d
C o nf ig ura ti o n
t i o n
G
E
Siqura Operator Storage
Software Version 2.4.7
i-NVR Viewing Client Software
Note: To ensure proper operation, please read this manual thoroughly before using the product and retain the
information for future reference.
Copyright © Optelecom-NKF B.V.
All rights reserved.
Operator Storage 2.4.7
Installation and Configuration Manual v1.0 (100111-1)
AIT5.4-MW07SP2
Nothing from this publication may be copied, translated, reproduced, and/or published by means of printing,
photocopying, or by any other means without the prior written permission of Optelecom-NKF.
Optelecom-NKF reserves the right to modify specifications stated in this manual.
Brand names
Any brand names mentioned in this manual are registered trademarks of their respective owners.
Liability
Optelecom-NKF accepts no liability for claims from third parties arising from improper use other than that stated
in this manual.
Although considerable care has been taken to ensure a correct and suitably comprehensive description of all
relevant components, the manual may nonetheless contain errors and inaccuracies.
Should you detect any errors or inaccuracies in the manual, we would be grateful if you would inform us. This helps
us to further improve our documentation.
More information
If you have any comments or queries concerning any aspect related to the product, please do not hesitate to
contact:
USA
The Netherlands
Corporate Headquarters
Optelecom-NKF, Inc.
12920 Cloverleaf Center Drive
Germantown, Maryland 20874, USA
European Corporate Offices
Optelecom-NKF B.V.
Zuidelijk Halfrond 4
2801 DD Gouda, The Netherlands
General
Fax
E-mail
WWW
General
Fax
E-mail
WWW
: +1 301 444 2200
: +1 301 444 2299
: sales.us@optelecom-nkf.com
: http://www.optelecom-nkf.com/
: +31 182 592 333
: +31 182 592 123
: sales.nl@optelecom-nkf.com
: http://www.optelecom-nkf.com/
Contents
1
INTRODUCTION ....................................................................................................................................... 1
2
PRODUCT DESCRIPTION ........................................................................................................................... 3
2.1
2.2
2.3
2.4
2.5
2.6
2.7
2.8
2.9
2.10
2.11
3
INSTALLATION REQUIREMENTS ............................................................................................................... 7
3.1
3.2
3.3
4
PRODUCT OVERVIEW .................................................................................................................................. 3
OPERATOR STORAGE'S ROLE ON THE NETWORK ............................................................................................... 4
VIDEO ...................................................................................................................................................... 4
I-NVR INTEGRATION ................................................................................................................................... 4
PTZ CAMERA CONTROL ............................................................................................................................... 4
DIGITAL PTZ.............................................................................................................................................. 4
AUDIO ...................................................................................................................................................... 5
ALARM HANDLING ...................................................................................................................................... 5
REMOTE CONTROL...................................................................................................................................... 5
COMPLEMENTARY SOFTWARE ....................................................................................................................... 5
AUDIT TRAIL .............................................................................................................................................. 5
HARDWARE REQUIREMENTS ......................................................................................................................... 7
SOFTWARE REQUIREMENTS .......................................................................................................................... 8
TIME SERVER SYNCHRONIZATION ................................................................................................................... 8
LICENSING INFORMATION ....................................................................................................................... 9
4.1
TRIAL VERSION........................................................................................................................................... 9
4.2
FULL VERSION ............................................................................................................................................ 9
4.2.1 Hardware License Key ....................................................................................................................... 9
4.2.2 Software License File ......................................................................................................................... 9
5
INSTALLATION ....................................................................................................................................... 11
5.1
INSTALLING THE SOFTWARE ........................................................................................................................ 11
5.2
REQUESTING A SOFTWARE LICENSE .............................................................................................................. 12
5.3
ACTIVATING THE SOFTWARE LICENSE ............................................................................................................ 13
5.4
RUNNING OPERATOR STORAGE FOR THE FIRST TIME ....................................................................................... 14
5.4.1 Clean Installation............................................................................................................................. 14
5.4.2 Upgrade Installation........................................................................................................................ 14
5.5
UPDATING DEVICE DEFINITIONS .................................................................................................................. 14
6
LOGGING ON AND USER MANAGEMENT ............................................................................................... 15
6.1
6.2
6.3
6.4
7
OPERATOR STORAGE BASICS ................................................................................................................. 19
7.1
7.2
7.3
7.4
7.5
7.6
7.7
8
LOGGING ON ........................................................................................................................................... 15
USER MANAGEMENT ................................................................................................................................ 15
ACCESS LEVELS......................................................................................................................................... 16
AUDIT TRAIL: AN OVERVIEW OF USER ACTIVITY ............................................................................................. 17
ELEMENTS OF THE USER INTERFACE.............................................................................................................. 19
DUAL SCREEN DISPLAY ............................................................................................................................... 21
NAVIGATOR/SURVEILLANCE AND I-NVR MODE SELECTORS .............................................................................. 22
EDIT MODE.............................................................................................................................................. 23
SAVING CHANGES ..................................................................................................................................... 23
OPERATOR STORAGE FILES AND FOLDERS ...................................................................................................... 24
ENABLING OPERATOR STORAGE TO RECEIVE STATUS INFORMATION ................................................................... 25
USING THE TREEVIEW AREA ................................................................................................................... 27
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Contents
8.1
TREEVIEW OBJECTS ................................................................................................................................... 28
8.2
NETWORK ROOT ...................................................................................................................................... 28
8.3
GROUPS ................................................................................................................................................. 28
8.4
MEDIA OBJECTS ....................................................................................................................................... 29
8.4.1 Camera objects ................................................................................................................................ 29
8.4.2 i-NVR tracks ..................................................................................................................................... 29
8.4.3 Tours ................................................................................................................................................ 29
8.5
ICONS..................................................................................................................................................... 29
9
ADDING AND EDITING TREEVIEW OBJECTS ............................................................................................ 31
9.1
TREEVIEW CONFIGURATION BASICS .............................................................................................................. 31
9.2
EDITING THE NETWORK ROOT OBJECT ........................................................................................................... 32
9.3
ADDING AND EDITING GROUP OBJECTS .......................................................................................................... 32
9.4
DELETING TREEVIEW OBJECTS ..................................................................................................................... 33
9.5
CONFIGURING CAMERA OBJECTS .................................................................................................................. 33
9.5.1 Auto detect function ........................................................................................................................ 34
9.5.2 The Add camera function ................................................................................................................ 34
9.5.3 Editing a camera object................................................................................................................... 35
9.5.4 Single encoder selection .................................................................................................................. 36
9.5.5 Multiple encoder selection .............................................................................................................. 38
9.5.6 OpteliDome auto setup ................................................................................................................... 41
9.5.7 Using dual video streaming ............................................................................................................. 41
9.5.8 Multi-unicasting .............................................................................................................................. 42
9.5.9 Unicast sources................................................................................................................................ 42
9.5.10
Multicast sources ........................................................................................................................ 42
9.5.11
PTZ settings ................................................................................................................................. 43
9.5.12
Setting up the remote control button ......................................................................................... 44
9.6
ADDING AN I-NVR TRACK .......................................................................................................................... 45
9.7
CREATING TOURS ...................................................................................................................................... 46
10
INTEGRATING AN I-NVR ......................................................................................................................... 47
11
VIEWPORT SETTINGS ............................................................................................................................. 49
11.1
11.2
11.3
11.4
11.5
12
CONFIGURING THE VIDEOWALL AREA ................................................................................................... 51
12.1
12.2
12.3
12.4
13
VIDEOWALL AREA BASICS ........................................................................................................................... 51
ADDING AND EDITING VIDEOWALL ELEMENTS ................................................................................................ 52
HARDWARE AND SOFTWARE DECODERS........................................................................................................ 55
THE SIQURA VIDEOWALL DECODER .............................................................................................................. 55
WORKING WITH MAPS .......................................................................................................................... 57
13.1
13.2
13.3
13.4
14
VIEWPORT CONFIGURATION BASICS ............................................................................................................. 49
OVERSCAN .............................................................................................................................................. 49
PANNING ................................................................................................................................................ 50
DEINTERLACING........................................................................................................................................ 50
DECODING MODE..................................................................................................................................... 50
MAP AREA BASICS .................................................................................................................................... 57
ADDING OR REMOVING A MAP ................................................................................................................... 57
POSITIONING MAP AREA ICONS .................................................................................................................. 58
SCALING THE MAP AREA IMAGE .................................................................................................................. 58
THE LOCAL RECORDING FEATURE .......................................................................................................... 61
14.1
14.2
14.3
14.4
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UNDERSTANDING THE LOCAL RECORDING FEATURE ......................................................................................... 61
SETTING A PRE-RECORDING BUFFER............................................................................................................. 62
ESTABLISHING THE MAXIMUM RECORDING TIME ............................................................................................ 62
CHANGING THE DEFAULT FOOTAGE FOLDER .................................................................................................. 63
Contents
15
ALARMS CONFIGURATION ..................................................................................................................... 65
15.1
15.2
15.3
15.4
UNDERSTANDING ALARMS ......................................................................................................................... 65
ENABLING AND DISABLING CONTACT CLOSURE ALARMS ................................................................................... 66
USING EVENT CONFIGURATION ALARMS ....................................................................................................... 68
CONFIGURING ALARM NOTIFICATIONS .......................................................................................................... 69
16
WORKING WITH MESSAGES ................................................................................................................... 73
17
ESTABLISHING AN AUDIO COMMUNICATION CHANNEL ........................................................................ 75
17.1
17.2
17.3
THE AUDIO COMMUNICATION CHANNEL....................................................................................................... 75
COMMUNICATING WITH THE PUSH TO TALK BUTTON ....................................................................................... 75
VOLUME CONTROL ................................................................................................................................... 77
18
USING A PTZ CONTROLLER KEYBOARD................................................................................................... 79
19
DEVICE CONFIGURATION ....................................................................................................................... 81
19.1
19.2
20
APPENDIX A - CPU LOAD ........................................................................................................................ 85
20.1
20.2
21
OPERATOR STORAGE AND VIDEO SUBTYPES ................................................................................................... 85
LOAD CONTROL ........................................................................................................................................ 86
APPENDIX B - FREQUENTLY ASKED QUESTIONS ..................................................................................... 87
21.1
21.2
22
CONNECTING TO THE WEB PAGES OF A DEVICE .............................................................................................. 82
LOGGING ON TO THE DEVICE ....................................................................................................................... 83
INSTALLATION .......................................................................................................................................... 87
LICENSING ............................................................................................................................................... 88
APPENDIX C - TROUBLESHOOTING STARTUP ISSUES .............................................................................. 89
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Introduction
Document scope
This manual applies to version 2.4.7 of the Operator Storage, Optelecom-NKF's i-NVR viewing
client software. It offers detailed information on:
 Operator Storage features
 Installation requirements
 Installing Operator Storage
 Obtaining and installing a license
 Configuring Operator Storage
 Connecting to network devices
 Integrating an intelligent Networked Video Recorder (i-NVR)
 Troubleshooting
Network setup and the Siqura MX network service fall outside the scope of this manual.
For a detailed description on how to use Operator Storage for surveillance purposes, refer to the
Operator Storage 2.4.7 – User Manual.
Intended audience
This manual is aimed at system engineers and network administrators involved in the
installation, configuration, and management of Siqura software on IP or hybrid video
surveillance systems.
Assumed skills and know-how
This manual assumes adequate knowledge and skills in the fields of:






Software installation
Ethernet network technologies
Windows environments
Web browsers
Video, audio, data, and contact closure transmissions
Video compression methods
Specifications
The information given in this manual was current when published. Optelecom-NKF reserves the
right to revise and improve its products. All specifications are subject to change without notice.
Important information
Before proceeding, please read and observe all instructions and warnings in this manual. Retain
this manual with the original bill of sale for future reference and, if necessary, warranty service.
When unpacking your product, check for missing or damaged items. If any item is missing, or if
damage is evident, do not install or operate this product. Contact your supplier for assistance.
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Siqura Operator Storage
Typographical conventions
Before you start using this guide, it is important to understand the typographical conventions
used in the documentation. The following kinds of formatting in the text identify special
information.
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Formatting convention
Type of Information
Numbered list
Step-by-step procedures. You can follow these instructions to
complete a specific task.
Special Bold
Items you must select, such as menu options, command buttons, or
items in a list.
Emphasis
Used to emphasize the importance of a point or for variable
expressions such as parameters.
CAPITALS
Names of keys on the keyboard. for example, SHIFT, CTRL, or
ALT.
KEY+KEY
Key combinations for which the user must press and hold down one
key and then press another, for example, CTRL+P, or ALT+F4.
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Product Description
Operator Storage is the next generation of Optelecom-NKF's Operator Office software, now
integrating intelligent Networked Video Recorder (i-NVR) control.
In This Chapter
Product Overview ............................................................... 3
Operator Storage's Role on the Network ............................... 4
Video................................................................................ 4
i-NVR Integration ............................................................... 4
PTZ Camera Control ........................................................... 4
Digital PTZ ........................................................................ 4
Audio ............................................................................... 5
Alarm Handling .................................................................. 5
Remote Control ................................................................. 5
Complementary Software .................................................... 5
Audit Trail ......................................................................... 5
2.1
Product Overview
Operator Storage is a viewing application for security and surveillance purposes. It enables the
user – generally an operator in a control room – to access a video surveillance network, connect
to a variety of equipment installed at one or multiple remote locations, and view up to sixteen
live streaming images on a standard desktop or laptop PC, or even more on a video wall.
Operator Storage handles video, audio, data, and remote control traffic, allowing simultaneous
monitoring of locations and instant communication. The software integrates seamlessly with
Optelecom NKF’s range of Siqura MPEG-2/MPEG-4/MJPEG/H.264 video codecs, video servers, IP
cameras, and i-NVRs.
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Siqura Operator Storage
2.2
Operator Storage's Role on the Network
Operator Storage is a stand-alone application running on a Windows XP/Vista platform on a host
computer connected to an Ethernet-based network. In most cases, a video network has been
built to connect a control center or reception area to a number of locations that require
monitoring. The software handles media streams received from and targeted at Siqura IP
cameras and C-/S-series network devices. It receives status information from these devices and
can also be used to configure them. In addition, Operator Storage supports Optelecom-NKF’s
intelligent Networked Video Recorder (i-NVR), enabling the operator to access and view i-NVR
footage including Video Motion Detection (VMD) recordings, still images, and exported clips from
within the application.
Operator Storage uses the Siqura MX Software Development Kit. This software is installed
together with Operator Storage. Network access is handled by the Siqura MX network service
running on the host machine or on a remote server.
Operator Storage on the network
2.3
Video
The primary function of the software is to display up to sixteen live video streams instantly and
simultaneously on a PC screen, and even more on a video wall. Operator Storage supports
MPEG-2, MPEG-4, MJPEG, and H.264 video formats, the use of two monitors (dual screen), and
offers basic local recording and playback functionality. Recording features include functionality
for pre-event recording and still image capture (snapshots).
2.4
i-NVR Integration
With i-NVR integration – from Siqura i-NVR v5.1 onwards – Operator Storage enables users to
query, retrieve, view, and export recordings from Optelecom-NKF's intelligent Networked Video
Recorders.
User activity is logged through the Audit Trail functionality. It registers which users viewed
recorded footage as well as the date and time at which the tracks were viewed.
2.5
PTZ Camera Control
Pan/tilt/zoom (PTZ) camera control allows the user to adjust the field of view covered by a PTZ
camera. Camera movement can be controlled remotely and interactively from the Operator
Storage software to closely follow an action or incident at a location. Operator Storage PTZ
functions include focus, close/open iris, and saving PTZ presets.
Operator Storage supports external PTZ keyboard joysticks via a variety of protocols. External
PTZ joysticks are supported using DirectX.
2.6
Digital PTZ
Operator Storage also offers Digital PTZ. This feature enables you to zoom in on video displayed
in a viewport and to pan and tilt the image within the viewport.
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Product Description
2.7
Audio
Operator Storage can handle audio. When viewing video images, the user can listen to the
corresponding audio signal (assuming a microphone has been installed on the remote location).
In addition, Operator Storage can send audio, enabling bidirectional CD-quality voice traffic
(intercom functionality) between a control center and any location.
2.8
Alarm Handling
Detection of certain events, e.g., a person pressing a button or attempting to open a door at a
remote location, may trigger the activation of a contact, sending a message across the network.
Operator Storage can notify the operator by giving a visual and/or audible alert, thus prompting
him to take action. Incidents, including pre-event scenes, can be recorded and archived.
2.9
Remote Control
Operator Storage includes remote control functionality, enabling an operator, for instance, to
remotely control a door, gate, or barrier by pressing a button in the Operator Storage window.
2.10
Complementary Software
Operator Storage can be complemented by the Siqura Videowall Decoder Quad-View or the
Siqura Videowall Decoder Multi-View software. These products, installed on a separate host
machine, enable the operator to view video streams received from Operator Storage on a remote
monitor.
2.11
Audit Trail
The Audit Trail functionality registers which users viewed recorded footage as well as the date
and time at which the tracks were viewed. This enables administrators to keep track of which
users viewed recorded tracks within a specified period of time.
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Installation Requirements
Before you install Operator Storage 2.4.7, make sure your system meets or exceeds the
minimum requirements identified below.
In This Chapter
Hardware Requirements...................................................... 7
Software Requirements....................................................... 8
Time Server Synchronization ............................................... 8
3.1
Hardware Requirements
Operator Storage runs on a Windows XP or Vista desktop or laptop PC without additional
hardware.
Note: While Operator Storage supports Windows Vista, Vista's operating requirements adversely
affect decoding. Therefore, Windows XP SP2 is recommended.
It is recommended to use a high-performance Ethernet LAN adapter.
Note: Many 100 MB/s network adapters are known to have problems when dealing with a
bandwidth usage of 50% and higher. Therefore, a 100/1000 MB/s network adapter is advised for
use in 100 MB/s networks.
A typical MPEG-2 stream at D1 resolution will step up bandwidth usage with 8 MB of data per
second. When receiving more than 6 streams, bandwidth usage is too high for an average 100
Mb/s network adapter.
System Requirements
CPU
Minimum
Intel Pentium IV HT, 3 GHz
Recommended
Core2Duo 2.4 GHz
Recommended for
H.264
Core2Quad 2.4 GHz or better
Memory
> 1 GB RAM
Graphics card
DirectX 9.0c or better, 256 MB or greater
Audio card
Minimum
AC97 compliant or better
Resolution
Minimum
1280x960
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Siqura Operator Storage
LAN port
Minimum
100 Base-TX, Ethernet interface card
Recommended
100/1000 Base-TX, Ethernet interface
card
HD free space
28 MB or greater
Operator Storage PTZ camera control functions require a scroll wheel mouse.
A scroll wheel is not a requirement if a PTZ Controller keyboard with joystick supporting the
Pelco-D protocol or a DirectX compatible joystick is installed.
3.2
Software Requirements
These Operator Storage software prerequisites require approximately 210 MB of disk space.
These prerequisites are included on the Siqura Operator Storage installation CD. You will be
prompted to install them if they are not already present on the system. For more information,
see Appendix B - Frequently Asked Questions (on page 87).



3.3
Microsoft DirectX 9c Runtime
Microsoft .NET Framework v3.0
Microsoft Image Mastering API v2.0
Time Server Synchronization
For Operator Storage, acting as an i-NVR client, to display and export accurate data, its host
machine must be synchronized to the same time server as the i-NVR host.
Configuration of an i-NVR for time server functionality is described in the Siqura i-NVR 5.0 Installation Manual.

To set up Windows XP on the host machine to synchronize with the i-NVR
1.
Double-click the time in the Taskbar.
- or From the Start menu, select Control Panel.
Double-click Date and Time.
2.
In the Date and Time Properties dialog box, select the Internet Time tab.
If this tab is not present, consult your system administrator.
Click to select the Automatically synchronize with an Internet time server check box.
In the box labeled Server, type the IP address of the i-NVR, and click OK.
3.
4.
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Licensing Information
All Optelecom-NKF software products are protected by a license. Operator Storage 2.4.7 is
available in two versions, a trial version and a full version.
In This Chapter
Trial Version ...................................................................... 9
Full Version ....................................................................... 9
4.1
Trial Version
The trial version of Operator Storage expires after 30 days.
4.2
Full Version
Running the full version requires either a hardware license key (dongle) or a software license file.
4.2.1
Hardware License Key
If the Operator Storage version you have purchased has a USB key license, you will find the
dongle included in the CD case. With the dongle, Operator Storage can be run without further
software license files on the host PC.
The dongle must be inserted into a USB port on the PC during the installation procedure and
must remain in place while Operator Storage is in use.
4.2.2
Software License File
Using Operator Storage without a dongle requires the installation of a software license file on the
host PC. The file can be obtained from Optelecom-NKF.
The installation procedure involves the following steps:
 Installing Operator Storage, described in Installing the Software (on page 11)
 Requesting a license from Optelecom-NKF, discussed in Requesting a Software License (on
page 12)
 Activating the license, explained in Activating the Software License (on page 13)
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Installation
Operator Storage installation has three components: software installation, license request, and
license activation. The latter two are not required if you have a USB hardware license.
In This Chapter
Installing the Software ....................................................... 11
Requesting a Software License ............................................ 12
Activating the Software License ........................................... 13
Running Operator Storage for the First Time ......................... 14
Updating Device Definitions ................................................. 14
5.1
Installing the Software

To install Operator Storage 2.4.7 on your system
1.
2.
3.
4.
Insert the Operator Storage CD into your CD drive.
With Autorun enabled in Windows, the CD menu displays on your screen.
If the menu does not launch automatically, double-click the Showroom.exe file in the root
directory of the CD. To start the installation process directly (bypassing the CD menu),
double-click the Operator Storage 2.4.7-setup-1.exe file in the Operator Storage folder.
It is advised to close all other applications before starting Setup.
To start the installation, click Install.
In the Installer Language list, select a language.
Read and accept the End User License Agreement (EULA) to continue Setup.
The full text of the EULA is also included as a separate PDF file on your CD.
Note: Operator Storage requires Optelecom-NKF’s MX SDK. A licensed MX SDK version usable with Operator Storage only - will be installed with the Operator Storage software. If
an earlier, unlicensed MX SDK version used by an application other than Operator Storage is
detected on your machine, the following warning will display:
Operator Storage uses the Optelecom-NKF MX SDK. Your installed MX SDK will have to be
upgraded. The new version is licensed. After installation, other MX SDK applications might
fail.
The existing MX SDK version will be upgraded if the installation is continued. Consequently,
applications other than Operator Storage using the earlier, unlicensed version of the MX SDK
may fail.
5.
Choose the destination folder for the Operator Storage files. The default location is:
C:\Program Files\Optelecom-NKF\Operator Storage\v2.
6.
Choose the Start Menu folder for the Operator Storage shortcuts.
The default location is Optelecom-NKF.
Click Install to start the installation.
If prompted by Setup, select the network adapter the MX applications on your computer will
use.
7.
8.
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Siqura Operator Storage
9.
10.
11.
12.
13.
After completing the installation, you can access the Network Selector tool via the Start
Menu.
Click Next to complete the installation.
Select your license type.
If you will be using a hardware license key, insert the key into a free USB slot.
In the final wizard screen, click to clear the Run Operator Storage check box if you will be
using a software license file (without a valid hardware license key or software license file,
Operator Storage cannot run).
Complete the Operator Storage Setup wizard.
Operator Storage CD menu
If you are using a hardware license key you can now run Operator Storage. Otherwise, you first
need to request and activate a software license file.
5.2
Requesting a Software License
The Operator Storage installation program installs the License Request and License Activation
tools which can be accessed via the Start Menu.

To request a software license file from Optelecom-NKF
1.
From the Start Menu, select All Programs > Optelecom-NKF > License Request Tool.
2.
Enter the required information in the Work order, Serial number, and Identifier boxes.
Work order. Found on the sticker on the back of the CD case.
Serial number. Found on the sticker on the back of the CD case and on the disc itself.
Identifier. Enter text to distinguish machines, e.g., when requesting multiple licenses. The
default value (the computer name) can be changed. Text must meet demands for a valid file
name. Do not use the following characters: \ / : * ? " < > !
Click Generate license request.
3.
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4.
If all data is correct, the Save As dialog box displays.
Specify the folder where the license request is to be saved.
The default location is C:\My Documents.
5.
6.
Click Save.
Send the License Request file via e-mail to licensing@optelecom.nkf.
Installation
Request a license dialog box
5.3
Activating the Software License

To activate a software license file
1.
2.
Save the software license file from your mailbox to your hard drive.
Activate the file.
Methods of Activating a Software License File
To:
Do this:
Activate by file association

Double-click the software license file.
Activate via the Start Menu
1
Click the Start button, select All Programs >
Optelecom-NKF > License Activation Tool.
2
In the Open dialog box, browse to the software license file, click
the file, and then click Open.
1
Copy and paste the software license file to the
installation folder. The default path is C:\Program
Files\Optelecom-NKF\Operator Storage\v2
2
Rename the file to lservrc.
If all else fails
A message will display upon successfully activating the software license file.
Activation successful message window
Note: No message will display if the If all else fails method is used.
At this point, Operator Storage can be started.
If activation is not successful, an error message will display. Copy the error code to help to
isolate the problem and contact your supplier.
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Siqura Operator Storage
If a license file already exists, a message will display asking if you want to replace it. Click OK.
5.4
Running Operator Storage for the First Time
With the software installation completed and the hardware license key or software license file
installed, you can start Operator Storage as described in the Siqura Operator Storage 2.4.7 User Manual. Whether it is possible to connect to cameras right from the start depends on the
type of installation.
5.4.1
Clean Installation
After a clean Operator Storage installation, no cameras are configured. You must first add
cameras that you wish to access to the Treeview. For more information on adding cameras to the
Treeview Area, see Adding and Editing Treeview Objects (on page 31).
To test connectivity quickly, use the Auto detect function (on page 34).
5.4.2
Upgrade Installation
After an upgrade installation, a camera configuration file remaining from earlier Operator
Office/Operator Storage installations and kept in the C:\Program
Files\Optelecom-NKF\Operator Storage\v2\Icons folder is available for use. Configured
cameras automatically appear in the Treeview.
With a valid camera configuration in the Treeview, connect a number of cameras to the viewports
and check the video image quality. Adjusting viewport settings is described in Viewport Settings
(on page 49).
Note: Problems related to video image reproduction (e.g., picture-in-picture problems,
upside-down images, and flickering images) are often solved by downloading and installing the
latest drivers for your graphics card (update only if necessary) and ensuring that your PC is
adequately ventilated to prevent it from overheating (MPEG decoding puts all system
components under a heavy load).
If Operator Storage does not start properly, consult the following sections on error messages,
their explanations, and solutions:


5.5
Appendix B - Frequently Asked Questions (on page 87)
Appendix C - Troubleshooting Startup Issues (on page 89)
Updating Device Definitions
If a network device, such as a codec, is not supported by the Optelecom-NKF application
software on your host PC, an update can be downloaded from http://www.optelecom-nkf.com/.
The Support section of the site offers EMX updates and MX Plug-in updates. Install the EMX
update first if you will be performing both update types.
 EMX updates
Install the EMX update using the Showroom menu. The Embedded MX network driver will be
updated with the latest changes.
 MX Plug-in updates
The updater will update the shared copy of device definitions used by Ethernet-based
Optelecom-NKF MX applications, such as Operator Storage, Operator Office, MX Viewer, MX
Configuration Tool, and the MX SDK. An existing installation of the SNM Configuration and
Service Tool will also be updated.
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Logging On and User Management
To use Operator Storage, the user must be logged on to the application. The following sections
detail Administrator logon and user management.
In This Chapter
Logging On ....................................................................... 15
User Management .............................................................. 15
Access Levels .................................................................... 16
Audit Trail: An Overview of User Activity ............................... 17
6.1
Logging On
At program start, the Operator Storage - Login dialog box displays. Users must log on to
Operator Storage, supplying their credentials and specifying the server running the network
service.
Operator Storage login dialog box (Details button pressed to specify MX server)
A connection is then made to the server program via a Telnet session. The server may reside
either on the same computer as Operator Storage itself (default setup) or on a remote machine.
The default logon is admin with an empty password, and it is not case sensitive. It is advisable
to create a new password. The user name, admin, cannot be changed.
Note: Operator Storage connects to the server program by means of a Telnet session. The Telnet
connection must be allowed by the network firewalls. Ensure that the mx.exe application is
allowed by the firewall rules.
6.2
User Management
User Management, a tool installed by Operator Storage Setup, is launched via the Start Menu.
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Start > All Programs > Optelecom-NKF > Tools > User management
User Management requires a separate logon for access. In the Login dialog box, lower case input
is converted to upper case.
User Management logon dialog box
The tool, which is self-explanatory, enables you to add, edit, and remove user accounts.
User Management window; creating a new user account in the New user dialog box
6.3
Access Levels
Siqura MX network access has two levels: Administrator and Manager. The single Administrator
account can be renamed but not removed.
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Logging On and User Management
MX Network Access Levels
Administrator
Default credentials:
User name ADMIN with an empty password.
You are advised to change these default
settings after installation.
Privileges:
Access to all Operator Storage and User
Management functions.
Manager
6.4
Credentials:
Set by the Administrator
Privileges:
Access to all Operator Storage functions
Audit Trail: An Overview of User Activity
The Audit Trail functionality registers which users viewed or exported recorded footage as well as
the date and time at which the tracks were viewed or exported. The information collected by the
Audit Trail can be viewed via the Tools Menu.

To view the Audit Trail

From the Tools menu, select Browse audit trail.
The Browse audit trail window opens.
Browse audit trail window
Filter
The Audit Trail filter enables administrators to view which users were viewing recorded tracks
within a specified timeframe.

To specify a time span
1.
2.
From the Tools menu, select Browse audit trail.
In the Browse audit trail dialog box, use the Begin date and time and End date and time
drop-down lists to open the calendar.
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Siqura Operator Storage
3.
4.
5.

Select the date from the calendar, or enter the date from which you wish to view the audit
trail.
Use the up and down arrows on the right side of the time to select the time period in which
the message occurred.
Click Apply filter to activate the selection.
To sort information

In the Browse audit trail window, click on the appropriate column header to sort messages
by Date & time, Windows user, Login user, or Description.
Tampering protection
Operator Storage is a stand-alone application, which means that the data collected by the
system remains on the machine upon which Operator Storage is run. Therefore, the Audit Trail
feature includes an anti-tampering functionality to ensure that the registered information is
complete and accurate. If information is changed or deleted, the system will display a warning,
and the date, time, and logged-on user at the moment of the potential tampering event will
appear in red in the Browse audit trail window.
Tampering detected warning window
Suspected tampering logged in the Browse audit trail window
Note: The message, Started audit trail for the first time, will only appear once, upon the initial
installation of Operator Storage. If this message appears later, then audit trail files have been
deleted, and sabotage can be suspected.
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Operator Storage Basics
Configuring Operator Storage requires knowledge of the elements of the user interface, file
structure, and Edit mode. Additionally, it is important from the start to enable Operator Storage
to receive status information from Optelecom-NKF equipment on other subnets, if necessary.
These topics are described in the following sections.
In This Chapter
Elements of the User Interface ............................................ 19
Dual screen display ............................................................ 21
Navigator/Surveillance and i-NVR Mode Selectors .................. 22
Edit mode ......................................................................... 23
Saving Changes ................................................................. 23
Operator Storage Files and Folders ....................................... 24
Enabling Operator Storage to Receive Status Information ....... 25
7.1
Elements of the User Interface
The Operator Storage user interface contains a number of elements allowing you to keep a clear
overview of the surveillance situation. These elements are outlined in the figure and table below.
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Operator Storage window with live video images in 4 viewports (single screen display)
Elements of the Operator Storage User Interface
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Element
Function
Viewports Area
Video display screens for viewing live and
recorded image material.
Menu bar
Drop-down file menus containing basic settings
for tasks such as customizing viewing options,
saving presets, and exiting the program.
Toolbar
Selection of available viewport layouts
Treeview Area
Hierarchical file structure of the available
devices and media streams
Map Area
Media objects set against a background image
or map
Local Recordings Area
Overview of snapshot and video clip files
created with the local recording feature
Videowall Area
Intuitive representation of video display on
external monitors
Mini Matrix
Representation of the viewports
Operator Storage Basics
Controls Area
Message Box
Notifications of events and alarms
Alarm Indicators
Alarm status indicators
Remote Control
Control of a remote contact
Audio
Audio communication or transmission and
volume control
i-NVR Controls
Controls for the playback of i-NVR recordings
For a detailed description on how to use the elements of the Operator Storage user interface, see
the Siqura Operator Storage 2.4.7 - User Manual.
7.2
Dual screen display
Optelecom-NKF supports the use of a secondary monitor (also known as dual screen display),
making it possible to extend the application window across two screens. One shows the network
configuration (Navigator/i-NVR search areas and the Controls Area), the other displays video
streams and recordings (Viewports Area).

To enable dual screen display

From the View menu, select Use secondary monitor.
This option is only available if a second monitor is installed and correctly configured in
Windows. In dual screen mode, the Map Area is always visible.
Dual screen display
Requirements
Dual screen display requires either two graphics cards or a special graphics card with two outputs
and a second monitor.
Note: Virtual desktop managers may interfere with dual screen display functionality. If this is the
case, you are advised to uninstall the virtual desktop software.
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7.3
Navigator/Surveillance and i-NVR Mode
Selectors
The Operator Storage user interface offers different modes in which users can either monitor the
surveillance network or search for and view recorded i-NVR tracks. For these purposes, there are
two sets of mode selector buttons.
For more information on using the various modes offered in the Operator Storage user interface,
please consult the Siqura Operator Storage 2.4.7 - User Manual.
The mode selector buttons located under the Toolbar switch the view between Navigator mode
and i-NVR Search mode.
Navigator mode. The Treeview Area displays icons representing the video surveillance
network, groups, and media objects. The Map, Local Recordings, and Videowall Areas are also
visible.
i-NVR Search mode. Controls for setting search parameters to retrieve i-NVR recordings as
well as an area for viewing search results replace the Treeview, Map, Local Recordings, and
Videowall Areas.
Navigator and i-NVR Search mode selector buttons, located under the toolbar
The Controls Area, located at the bottom of the application window, also has two modes:
Surveillance mode and i-NVR control mode.
Surveillance mode. The Controls Area provides alarm indicators, current messages, and
functionality for audio and remote control.
i-NVR control mode. The Controls Area provides functionality for navigating, playing back, and
exporting i-NVR recordings.
Surveillance and i-NVR control mode selector buttons, located in the Controls Area
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7.4
Edit mode
Most Tools menu options can be accessed in Edit mode only. Edit mode is also required every
time you need to configure one of the following areas:
 Treeview
 Map
 Videowall
 Controls
 Presets (including videowall, matrix, and PTZ presets)
Note: Only a user with administrative rights can enter edit mode.
Edit mode icon

To enter edit mode

From the Edit menu, select Edit mode.
Configurable areas are indicated by the Edit icon.
7.5
Saving Changes
Edit dialog boxes opened to configure a screen area do not have a Save button. Clicking the OK
button in an edit box:
 Automatically saves new settings resulting from edit actions to the operatorstorage.mxv
file (see Operator Storage Files and Folders (on page 24)).
 Immediately displays the changes in the relevant area.
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7.6
Operator Storage Files and Folders
Operator Storage files and folders are installed by default to the following folders:
C:\Program Files\Optelecom-NKF\Operator Storage\v2
C:\Documents and Settings\All Users\Application Data\NKF\MX\Operator Storage
The operatorstorage.mxv and operatorstorage.operatorstorage files, both located in the
Operator Storage folder, are managed by Operator Storage. You are strongly advised to back up
these critical files. Do NOT edit these files.
The operatorstorage.operatorstorage file is associated with the OperatorStorage.exe file.
When Operator Storage is started, the path to the operatorstorage.mxv file is read from
operatorstorage.operatorstorage.
Double-click any file with a .operatorstorage extension to initiate an Operator Storage session
based on the information contained in the file.
Note: If the operatorstorage.mxv and operatorstorage.operatorstorage files are missing at
program start, Operator Storage will recreate them with basic, default settings. This will result in
an ‘empty’ configuration – that is, the Treeview Area will only contain the network root object.
Folder structure installed in the C:\…\Application Data folder
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7.7
Enabling Operator Storage to Receive Status
Information

To enable Operator Storage to receive status information from Optelecom-NKF equipment on other
subnets
1.
2.
3.
4.
5.
Enter Edit mode.
From the Tools menu, select Options.
In the Options dialog box, select the Network tab.
Click to select the check box labeled Use dedicated multicast notification group.
Specify the multicast IP address and port number, and click OK.
Network tab in the Options window
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Using the Treeview Area
The Treeview Area provides an organized and intuitive structure of configured devices on the
network. The following sections describe the basic elements of the Treeview Area. For
information on how to add or edit Treeview objects, see Adding and Editing Treeview Objects (on
page 31).
In This Chapter
Treeview Objects ............................................................... 28
Network Root .................................................................... 28
Groups ............................................................................. 28
Media Objects.................................................................... 29
Icons ................................................................................ 29
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8.1
Treeview Objects
In Navigator mode (see Navigator/Surveillance and i-NVR Mode Selectors (on page 22)), the
Treeview Area is located in the upper left pane in the Operator Storage window and offers a
hierarchical structure for managing the following objects:



Network root object
Group objects
Media objects
Treeview with (Siqura) network root object and 3 group objects holding various media objects
8.2
Network Root
After a clean Operator Storage install, the Treeview Area contains one entry: the network root
object, indicated by the network icon and the name Siqura. This entry represents the highest
level in the video surveillance network that the operator(s) will be monitoring.
For information on how to edit the name of the network root, see Editing the network root object
(on page 32).
8.3
Groups
Groups are container objects that can hold media objects and other group objects (subgroups).
Groups can be introduced into the Treeview Area to organize its contents. Media objects may be
placed either directly in the network root or in a group object. A grouping criterion might be the
geographical location of the media source(s) or the connection type (e.g., unicast vs. multicast).
For information on how to add and edit group objects, see Adding and editing group objects (on
page 32).
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Using the Treeview Area
8.4
Media Objects
Camera, tour, and i-NVR track objects are collectively called media objects and they may
represent either a single video source or an assembly of media sources and destinations.
Users can view the streams represented by the media objects by moving the respective media
object from the Treeview Area to a viewport, Videowall element, or Mini Matrix object using the
drag-and-drop operation. The actual connection between Operator Storage and the device(s)
handling the media stream(s) is made when the user drops the media object representing the
device(s) on a viewport, Videowall element, or Mini Matrix object.
For more detailed information on connecting media objects, please consult the Siqura Operator
Storage 2.4.7 - User Manual.
8.4.1
Camera objects
For each camera you wish to view, a camera object must be present in the Treeview Area. When
adding a camera object to the Treeview Area, you must identify the device(s) that will
encode/decode the media stream(s) represented by that object.
A camera object may consist of (a combination of):






1
1
1
1
1
1
video source
data destination for a PTZ camera
audio source
audio destination
contact closure destination
additional (High Quality) video source (see Using dual video streaming (on page 41))
For more information on how to add and configure camera objects, see Configuring Camera
Objects (on page 33).
8.4.2
i-NVR tracks
Unlike camera objects, i-NVR tracks are not combined with other media types. An i-NVR track is
a media object representing camera images recorded by and stored on a networked video
recorder. Footage can be played back by moving the i-NVR track from the Treeview Area to a
viewport using the drag-and-drop operation.
For more information on how to add an i-NVR track to the Treeview Area, see Adding an i-NVR
track (on page 45).
8.4.3
Tours
A tour is a media object used for viewing video images from a preset selection of cameras and
recorded tracks in a single viewport or on a video wall monitor.
Note: It is not possible to freeze a tour. If you wish to take a longer look at the images of a certain
camera, drag that specific camera to a different viewport.
8.5
Icons
The basic visual element of the Treeview Area is the icon. A small set of icons is provided with
Siqura Operator Storage, including icons for network root, group, tour, fixed camera, PTZ
camera, and i-NVR track.
You can add your own icons (limited to 16 x 16 pixels) to this set by placing them in the folder:
C:\Program Files\Optelecom-NKF\Operator Storage\v2\Icons
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Adding and Editing Treeview
Objects
This chapter describes how to add, modify, or delete Treeview objects.
In This Chapter
Treeview Configuration Basics ............................................. 31
Editing the network root object ............................................ 32
Adding and editing group objects ......................................... 32
Deleting Treeview Objects ................................................... 33
Configuring camera objects ................................................. 33
Adding an i-NVR track ........................................................ 45
Creating tours ................................................................... 46
9.1
Treeview Configuration Basics
To add, modify, or delete Treeview objects, you need to enter Edit mode (see Edit mode (on page
23)). Once in Edit mode, right-click the object you wish to configure. Available options in this
context menu are determined by the type of object you wish to configure.
The Open webpage option in the Camera object context menu enables you to connect to the
internal web server of the associated source device and access its web pages to configure device
settings, if necessary. For more information, see Device Configuration (on page 81).
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9.2
Editing the network root object

To rename the network root object and/or select an alternative icon
1.
2.
3.
Enter Edit mode.
In the Treeview Area, right-click the network root object.
Select Edit network from the context menu.
4.
The Network edit dialog box opens.
On the Icon & Name tab, specify an alternative network name and/or select an icon.
Changing the network name
9.3
Adding and editing group objects

To add a group object to the Treeview Area
1.
2.
3.

To edit a group object
1.
2.
3.
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Enter Edit mode.
In the Treeview, right-click the network root object or a group object and select Add group.
On the Icon & Name tab, specify the group name and an icon.
Enter Edit mode.
In the Treeview, right-click the group object to edit and select Edit group.
In the Edit group dialog box, specify a new group name and/or select an icon other than the
current group icon, and click OK.
Adding and Editing Treeview Objects
9.4
Deleting Treeview Objects
The removal of Treeview objects cannot be undone. A camera or group object that is deleted
unintentionally will have to be recreated.
It is not possible to delete a camera object that is used in a Tour, Matrix preset, or Videowall
preset. A dialog box will inform you that there is a conflict. In order to remove such an object,
you must first remove the object from the tour or preset.

To delete a Treeview object
1.
2.
3.
9.5
Enter Edit mode
In the Treeview, right-click the object you wish to remove, and select Delete from the
context menu
A warning message will appear indicating that the removal is not reversible.
Press Yes to confirm the removal.
Configuring camera objects
Camera objects can be added to the Treeview using either of the following two functions:


Auto detect (Tools menu option)
Add camera (Network root/group object context menu option)
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9.5.1
Auto detect function
The Auto detect function scans the network, creates an AUTO DETECTED group in the Treeview,
and adds a camera object to this group for each detected encoder. A camera object added in this
way always represents media streams handled by one encoder. The object can be edited
afterwards to add media streams handled by other encoders.

To add all available encoders to the Treeview at once
1.
2.
Enter Edit mode.
From the Tools menu, select Auto detect.
3.
A warning message informs you that an existing AUTO DETECTED folder will be removed.
Click Yes to continue.
The AUTO DETECTED group is added to the Treeview.
Operator Storage scans the network.
The new group is populated with camera objects representing detected encoders.
AUTO DETECTED group in the Treeview Area
Like objects in regular groups, camera objects in the AUTO DETECTED group can be edited and
moved (using the drag-and-drop operation) to other groups.
9.5.2
The Add camera function
The Add camera function lets you add camera objects to the Treeview one by one. Objects
represent a single media stream (video) or an assembly of media streams (video, audio, data,
contact closure). In the latter case, the media streams may be handled by one or multiple
encoders.

To add camera objects to the Treeview, one at a time
1.
2.
3.
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Enter Edit mode.
Right-click the object (network root or group) to which the camera will belong and select
Add camera.
A new camera object and the Add Camera dialog box appear.
On the Icon & Name tab, type the name of the new camera.
Adding and Editing Treeview Objects
4.
5.
The following characters are not allowed in camera names: &
<
Select an icon from the Icon drop-down list.
Selecting one of the xcam entries from the list, will have the camera icon taking on the
direction indicated after the underscore. For example, selecting xcam_nw will have the
camera icon pointing to the northwest in the Map Area.
Select the Settings tab, specify the media streams that will constitute your camera object.
The following information is required:

The remote device(s) transmitting / receiving the media streams

The media streams you wish to enable for the camera object (video, audio, PTZ, contact
input)

The direction of the audio stream (incoming, outgoing, both)

The connector(s) (on the encoder) used to handle the stream(s)
For single encoder selection, see Single encoder selection (on page 36). For multiple encoder
selection, see Multiple encoder selection (on page 38).
Selecting an icon for a new camera
9.5.3
Editing a camera object

To edit a camera object
1.
2.
Enter Edit mode.
In the Treeview, right-click the camera object and select Edit camera.
Use the Icon & Name, Settings, and Advanced tabs to modify settings for the selected
camera.
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9.5.4
Single encoder selection
On the Settings tab of the Add new camera or Edit camera dialog box, the information in the first
column refers to the host PC side; the information in the second and third columns refers to the
Network side. The arrows in the first column indicate the direction of the media stream. For
example, the right-pointing arrow associated with PTZ information indicates PTZ commands
going from the host PC to the network.

Follow these steps if all media streams are handled by one encoder
1.
2.
Enter Edit mode.
Right-click a network root, group, or camera object in the Treeview and select either Add
camera or Edit camera.
The Settings tab of the Add new camera dialog box
3.
On the Settings tab of the Add new camera or Edit camera dialog box, click the Select
devices button.
The Select device dialog box lists the network devices available for connection.
The Device Information section offers information on the selected device. The Device web
page hyperlink enables you to connect to the codec or camera and use its internal web pages
to configure the device settings. For more information on configuring a device, see Device
Configuration (on page 81).
Use the Sort, Expand, and Collapse buttons to group devices by name, brand, model, or IP
address.
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Adding and Editing Treeview Objects
Selecting one device to handle all media streams from the Select device dialog box (devices are sorted
by name)
4.
5.
Select the required device and click OK.
On the Settings tab, the IP address of the device you selected is entered as the source of the
video stream. A logical connector is assigned automatically.
Click to select the check boxes for other media streams you wish to include in the camera
object.
The IP address of the device you selected earlier is entered.
Logical connectors are assigned automatically.
A device may not offer all streams. The dialog box disables the entries that are not available for
a given device. Video is always grayed out, being enabled by default.
The Device web page link, which has now become active, can be used to access the encoder or
camera to configure its settings. For more information on configuring a device, see Device
Configuration (on page 81).
Note: Using the Media source drop-down list (opened by clicking the Media label), you can edit
individual, enabled streams to separately select an alternative source/target device for them.
See also Multiple encoder selection (on page 38).
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9.5.5
Multiple encoder selection
Media streams from different encoders can be used to assemble a single camera object.
The media source drop-down list enables you to specify an encoder/connector combination for
each media stream separately. This makes it possible to combine audio and video from different
sources or to control PTZ via a data connector on another device (in case of PTZ buses).
Opening the Video source drop-down list

Follow these steps if media streams are to be handled by multiple encoders
1.
Right-click the relevant network root, group, or camera object and select Add camera or
Edit camera.
2.
On the Settings tab of the Add new camera or Edit camera dialog box, click to select the
check box next to the stream you wish to enable (Video is enabled by default).
Click the Media label to open the Media source drop-down list.
Choose Auto detection, Supported camera, or Manual configuration to specify the device
that is to handle the enabled stream. The Supported camera option is available for video and
audio setup only.
Repeat steps 2-4 for other media streams you wish to add to the new camera object, for
which different source/target devices may be selected.
3.
4.
5.
Note: Use the Manual configuration option if you wish to connect to multicast streams for which
the encoder itself cannot be reached. For example, because it is not an Optelecom-NKF device or
it is on the other end of a router and the IP address cannot be detected. A remote logical
connector generating a media stream is globally identified by the device IP address and a
destination port.
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9.5.5.1
Auto detection
Generally, this is the most convenient method of selecting a device. Auto detection scans the
network for available sources. Siqura encoders and cameras will be recognized and included in
the list. The search result can be sorted by name, brand, model, and IP address. Choose a source
device from the list and then select a connector in the Streams section. If you need to configure
the device you selected, you can use the Device web page link to connect to its internal web
server. For more information on configuring devices, see Device Configuration (on page 81).
Selecting an automatically detected media source and connector
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9.5.5.2
Supported cameras
This option may be helpful in specifying devices not recognized by Auto detection. Select the
device from a list of camera brands and models supported by Operator Storage. Enter the device
IP address, Input number, and Media subtype. Also supply the credentials required to access the
device, if any.
Specifying a supported camera
9.5.5.3
Manual configuration
Use this method for devices not recognized and/or not supported by Operator Storage. In the
upper half of this dialog box you can identify a media source by entering the appropriate RTSP
URI. Also supply the credentials required to access the device, if any. The second part of the
RTSP URI is often vendor-specific. Consult the device documentation on the correct format. The
lower section of the Manual Configuration dialog can be used to enter a device IP address, port
number, and media subtype.
Entering an RTSP URI to identify a media source
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Adding and Editing Treeview Objects
Joining a multicast stream
9.5.6
OpteliDome auto setup
When you use the automatic detection or Supported Cameras method and select a Siqura
OpteliDome camera as the video source, PTZ will be automatically enabled.
All required settings, such as the camera IP address, the data connector, and the appropriate
protocol, are automatically entered on the Settings and Advanced tabs.
9.5.7
Using dual video streaming
A large number of viewports displaying high resolution video streams puts a system under heavy
strain. Although Operator Storage has a built-in load reduction functionality, see Appendix A CPU Load (on page 85), it is not advised to view many video streams at D1 resolution. Besides
the possibility of overtaxing the hardware, D1 picture quality is negated by the small size of the
viewport.
Dual video stream operation offers the option of viewing a video stream in CIF resolution while
in Matrix mode (that is, with several active viewports) and switching to D1 resolution when
Single view mode is activated.
For more information on using the Matrix and Single view modes, please see the Siqura Operator
Storage 2.4.7 - User Manual.
Resolution
PAL
NTSC
horizontal x vertical

D1
720x576
720x 480
1/2 D1
352x576
352x480
2CIF
720x288
720x240
CIF (top field only)
352x288
352x240
QCIF
176x144
176x120
To enable D1 resolution in Single view mode
1.
2.
3.
Enter Edit mode.
Right-click the camera for which you want to enable D1 resolution and select Edit camera.
In the Edit camera window, select the Settings tab.
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Siqura Operator Storage
4.
5.
6.
7.
At the bottom of the window, click to select the Video check box.
Open the Video source drop-down list.
Select a dual encoder, such as a Siqura C 40, S 40, C-44, or C-50, with one encoder
configured for D1 and the other for CIF.
Double-click the viewport in either Matrix view or Single view to toggle automatically
between CIF and D1 video quality.
D1 video quality is automatically selected when the camera object is connected to a
Videowall element.
Dual video stream operation, i.e., two video streams originating from a single C-40 module:


9.5.8
CIF video stream used for Matrix view (Vid2Out1 connector)
D1 video stream used for Single view and the Videowall (Vid1Out1 connector)
Multi-unicasting
Camera objects in the Treeview may share a remote source/target device. Media streams
transmitted by different logical connectors on one device (e.g., VidOut1, VidOut2, and VidOut3)
can be used in assembling multiple camera objects. This enables multi-unicasting.
Refer to the manuals of the Siqura C- and S-series codecs to learn more about logical connectors
and multi-unicasting.
9.5.9
Unicast sources
Operator Storage will create a unicast connection if the encoder connector is idle or already
streaming unicast.
Note: When the encoder is streaming unicast already, the existing unicast connection will be
overwritten, causing video loss for that connection.
9.5.10
Multicast sources
Operator Storage is multicast-safe. If an encoder is already transmitting a multicast stream,
Operator Storage will automatically join that stream instead of overwriting the encoder output
with a unicast connection.
To connect to a multicast stream generated by a Siqura encoder, use Manual configuration, see
Multiple encoder selection (on page 38).
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Adding and Editing Treeview Objects
Note: When configuring encoders to transmit multicast (using the internal web page or MX
Configuration Tool), be aware that Operator Storage uses port numbers for unicast connections
in the range of 55010 – 59998, inclusive. Keep clear of this range when setting up multicast
groups.
Windows PCs cannot join a multicast group that uses a port number which is already in use for
a unicast connection on that PC.
9.5.11
PTZ settings

To configure a camera's PTZ settings
1.
2.
3.
4.
5.
Enter Edit mode.
Right-click the camera for which you want to configure PTZ settings and select Edit camera.
In the Edit camera dialog boxes, select the Advanced tab.
In the appropriate boxes, set the Protocol, Sub-address, Word Length, Stop bits, and
Bitrate. These depend on the camera used.
The subaddress indicates the camera ID in multidrop configurations. Operator Storage is
compatible with the Siqura C- and S-series codecs.
Click to select the Preset control check box to add a Go to preset entry to the viewport
context menu for the specified camera object.
This option enables the operator to select a preset for the PTZ camera.
Note: For PTZ to work properly, the data port settings in the codec must be set as described in
the manual of each specific codec.
Operator Storage will detect if the settings differ from the settings in the encoder. An
exclamation mark will indicate that synchronization is needed and the Save and Load buttons will
become active. Use the Load button to adopt the codec settings in Operator Storage or the Save
button to save the current settings to the encoder.
PTZ settings on the Advanced tab of the Add new camera dialog box. If the PTZ settings in Operator Storage
and the corresponding codec differ, then an exclamation mark will appear in the configuration window.
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Siqura Operator Storage
9.5.12
Setting up the remote control button
If a camera object includes an enabled contact stream (input), users can press the Remote
control button in the Controls Area to send a remote control signal from Operator Storage to a
remote contact closure input (CC_In). This button, located in the lower right of the application
window, becomes active when the selected viewport (highlighted in green) is connected to a
camera object for which remote control settings have been configured. The Remote Control
button can be configured, for example, to send a signal allowing a receptionist to admit visitors
by remotely unlocking an entrance door.
You can provide a caption for Operator Storage's remote control button on the Advanced tab of
either the Add new camera or the Edit camera dialog box.
Entering a caption for the Remote control button

To edit the remote control button's caption
1.
2.
3.
4.
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Enter Edit mode.
Right-click a network root, group, or camera object in the Treeview Area and select either
Add camera or Edit camera.
On the Settings tab, ensure that the Contact stream is configured for the selected media
object.
In the Contact section on the Advanced tab, type a caption and click OK.
Adding and Editing Treeview Objects
9.6
Adding an i-NVR track
Before an i-NVR track can be added to the Treeview Area, the specific i-NVR must be added to
Operator Storage. For more information on how to add an i-NVR to Operator Storage, see
Integrating an i-NVR (on page 47).
After adding an i-NVR to Operator Storage, you can add i-NVR track objects directly to the
Treeview. From here you can view i-NVR recordings by moving the i-NVR track object directly
onto the viewports using the drag-and-drop operation. With the Controls Area in i-NVR Control
mode, you can view recorded video frame by frame and export tracks. Using the buttons in the
view panel you can zoom in or out on an i-NVR track, make a snapshot, or record locally.
For more information on using the i-NVR Control mode or working with the viewports, please
consult the Siqura Operator Storage 2.4.7 - User Manual.

To add an i-NVR track
1.
2.
3.
4.
5.
6.
7.
8.
Enter Edit mode.
In the Treeview Area, right-click the group to which you wish to add an i-NVR track object
and select Add NVR track.
In the Edit NVR Track dialog box, type a name for the new track in the box labeled Name.
From the drop-down list labeled NVR, select the i-NVR to which the track belongs.
This list contains the i-NVRs that are configured to Operator Storage.
From the Camera list, select the physical camera you want to associate with the track.
Select the appropriate Media subtype.
If a multicast connection will be used, click to select the Use multicast instead of unicast
check box. In the section of the dialog box labeled NVR Video multicast settings, type the
broadcast IP address and port you want to use, according to your multicast group plan. You
could use a convention in which the broadcast IP address is 225.225.c.d, where c and d are
the last two quads of the i NVR's IP address, and the port is 50000 + the physical camera
number.
Click OK.
The new track is added to selected group in the Treeview Area.
Adding an i-NVR track with multicast settings
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Siqura Operator Storage
9.7
Creating tours

To add a tour to the Treeview
1.
2.
Enter Edit mode.
Right-click on the network root or on a group in the Treeview Area and select Add tour.
3.
4.
5.
6.
7.
8.
9.
10.
The Properties of New tour dialog box appears.
Type a name for the tour.
Click Add to select a camera you wish to include in the tour.
Select a camera from the list and click OK.
Repeat steps 4-5 to add other cameras.
Use the + and – buttons to move a selected camera up or down in the sequence.
Choose a PTZ preset, if applicable.
Set the display duration (the amount of time before switching to the next camera).
Click OK to save the tour.
Tour configuration
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Integrating an i-NVR
With i-NVR integration – from Siqura i-NVR v5.1 onwards – Operator Storage enables users to
query, retrieve, view, and export recordings from Optelecom-NKF's intelligent Networked Video
Recorders.
User activity is logged through the Audit Trail functionality. It registers which users viewed
recorded footage as well as the date and time at which the tracks were viewed.
Note: To add an i-NVR to Operator Storage, the i-NVR must be online.

To add an i-NVR to Operator Storage
1.
2.
3.
4.
Enter Edit mode.
From the Tools menu, select Options.
In the Options dialog box, select the NVR tab.
Click Add to select i-NVRs configured on the network.
5.
Offline i-NVRs will be noted as such.
In the Options window, click to select the check boxes next to the i-NVRs you wish to view.
The check box instructs Operator Storage to listen to the associated i-NVR events.
Use Siqura MX Configuration Tool software to discover i-NVRs on your network and to view their
network settings. Use the MX Device List Editor tool (Start > All Programs > Optelecom-NKF >
Tools > Device List Editor) to add an i-NVR to the list that populates the Select NVR dialog box
in Operator Storage.
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Viewport Settings
The Viewports Area is always visible. Display options and matrix presets are described in the
Siqura Operator Storage 2.4.7 - User Manual. This chapter describes how to adjust viewport
settings for a specific viewport.
In This Chapter
Viewport Configuration Basics.............................................. 49
Overscan .......................................................................... 49
Panning ............................................................................ 50
Deinterlacing ..................................................................... 50
Decoding Mode .................................................................. 50
11.1
Viewport Configuration Basics
Right-click a viewport to open the viewport context menu. The options in this menu allow you to
adjust the settings for the specific viewport.
Adjusting the settings of a specific viewport
11.2
Overscan
Overscan – set by default for PAL and NTSC – has the video image exceed the size of the
viewport. This prevents undefined areas from appearing at the edges of the video picture. The
overscan percentage, set to Safe area (10%) by default, determines the border area of video
that is cropped.
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Siqura Operator Storage
11.3
Panning
The video image is centered in the viewport by default. Use the panning options to shift the video
picture horizontally or vertically within the viewport to show parts not shown in the display area.
11.4
Deinterlacing
PAL and NTSC devices stream an interlaced signal. To improve the viewing quality of streaming
video on a computer monitor, the signal should be deinterlaced. The optimal deinterlacing
method depends on the actual video content. The following options are available:
No deinterlacing, deinterlacing is not performed
Drop fields, only one field is rendered
Linear (software), a linear interpolation algorithm is performed
11.5
Decoding Mode
Improving video picture quality and video stream latency and smoothness is subject to
trade-offs. Many aspects of picture and stream quality are governed by a number of compression
and signal parameters, which may work favorably on one aspect while adversely affecting
another. Please consult appropriate literature on MPEG 2/MPEG 4/MJPEG/H.264 video streams
and applications for a more thorough explanation.
Low latency
Select this option if you need to keep the delay between the input and output of images as short
as possible, e.g., for improved tracking with a dome camera. However, the software does not
compensate for irregularities, such as jarring or stuttering effects in the video, caused by erratic
transmission delays. Consequently, image quality may vary.
High quality
Select this option if high image quality is a requirement. Additional buffering space is used to
reduce the occurrence of missing frames, giving more latency.
I-Frame only
Select this option if you wish to reduce CPU load. However, since the frequency with which
frames are updated becomes very low, the perceived video quality is negatively affected by
I-frame filtering, causing images to flicker or stutter in the viewport. For more detailed
information on CPU load, see Appendix A - CPU Load (on page 85).
Scaling mode
This option allows you to choose how to display a video stream. The following views are
available:
 Inside, resizes the video to just fill the viewport so that there is no blank border and without
hiding any part of the camera scene.
 Outside, resizes the video to just fill the viewport so that there is no blank border. This may
cause part of the camera scene to become invisible.
 Fill horizontal, resizes the video to just fill the viewport in the horizontal direction so that
there is no blank border.
 Fill vertical, resizes the video to just fill the viewport in the vertical direction so that there
is no blank border.
 1:1, displays video as specified by the video stream ratio. If the aspect ratio of the viewport
is very different from that of the video stream, blank areas will appear around the video.
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Configuring the Videowall Area
This chapter details how to configure the Videowall Area, which allows connections to be made to
external video wall monitors.
In This Chapter
Videowall Area Basics ......................................................... 51
Adding and Editing Videowall Elements ................................. 52
Hardware and Software Decoders ........................................ 55
The Siqura Videowall Decoder.............................................. 55
12.1
Videowall Area Basics
Video images can be displayed both in the Viewports Area and on external monitors. In the latter
case, Videowall elements need to be added to the Videowall Area. Each Videowall element
represents a remote external monitor and together these elements form the Videowall Area.
The Videowall Area is generally situated in the lower left corner of the Operator Storage window,
but it can also switch positions with the viewports when Videowall elements need to be added.

To initiate a connection between a media object and an external video wall monitor

Move a media object from Treeview or Map Area to a Videowall element using the
drag-and-drop operation.
Note: A video stream generated by a media object may not be supported by the hardware
decoder. Ensure that the compression method used by the media object (MPEG-2, MPEG-4,
MJPEG, or H.264) is also supported by the hardware decoder associated with the relevant
Videowall element.
For more information on connecting media objects to Videowall elements or creating Videowall
presets, please consult the Siqura Operator Storage 2.4.7 - User Manual.
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Siqura Operator Storage
12.2
Adding and Editing Videowall Elements

To add a Videowall element
1.
2.
3.
Press F8 or select Videowall flip from the View menu to switch the positions of the Videowall
and the viewports.
Enter Edit mode.
Right-click the Videowall Area and select Edit videowall.
The Videowall context menu
4.
In the Configure videowall dialog box, open the Add decoders drop-down menu and select
either Hardware decoder or Software decoder.
For more information on hardware and software decoders, see Hardware and Software
Decoders (on page 55).
The Configure videowall dialog box with the Add decoders drop-down
menu extended
5.
In the box labeled Name, type a name for the Videowall element.
6.
The name entered here appears at the bottom of each Videowall element.
Click the ellipsis button.
Ellipsis button
If you are adding a hardware decoder, the Select video target dialog box will open.
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Configuring the Videowall Area
Hardware decoder selection device list
If you are adding a software decoder, the Select Siqura Videowall Decoder dialog box will
open.
Software decoder selection dialog box
7.
Specify a hardware decoder or software decoder as the target for the video stream.
If you are configuring a hardware decoder, you can also opt to enter a fixed IP address and
port number, rather than selecting a device from the list. Please note that hardware
decoders currently do not support RTSP connections.
If you are configuring a software decoder, the software decoder must be detected on the
network. This means that the application must be running on a remote host machine while
you are adding the decoder. The software decoder will appear in the selection window and
can be selected. The default port number is 2000.
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Siqura Operator Storage
A successful configuration
The Videowall elements will appear in the Videowall Area upon a successful configuration and
may initially be one on top of another. Drag the elements into positions that represent the actual
video wall. You can use the resizing handle in the lower right corner of each Videowall element to
adjust the size of the element. The Videowall configuration will remain in place even after exiting
Operator Storage.
Color conventions for Videowall elements
Upon a successful configuration, the Videowall element will be dark gray and its name will appear
in light green lettering. Videowall elements for which no decoder is selected are light gray. When
software decoders are disconnected from the network, the Videowall element displays a red
caption. The context menu will then also only display the Edit videowall option.
On-screen display texts
On-screen displays appearing in the viewports are not shown in the Siqura Videowall Decoder
applications. This includes information on the connection status, such as link loss, and the
configured media object, either a camera, tour, or a recorder track. For more information about
the Siqura Videowall Decoder, see The Siqura Videowall Decoder (on page 55).
For more information on the color and naming conventions of Videowall elements or on using the
Siqura Videowall Decoder, see the Siqura Operator Storage 2.4.7 - User Manual.

To edit a Videowall element
1.
2.
3.
4.

To delete a Videowall element
1.
2.
3.
4.
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Press F8 or select Videowall flip from the View menu to switch the positions of the Videowall
and the viewports.
Enter Edit mode.
Right-click the Videowall Area, and select Edit videowall.
In the Configure videowall dialog box, select the required Videowall element and modify the
existing settings.
Press F8 or select Videowall flip from the View menu to switch the positions of the Videowall
and the viewports.
Enter Edit mode.
Right-click the Videowall Area, and select Edit videowall.
In the Configure videowall dialog box, select the required monitor object and click the
Remove button.
Configuring the Videowall Area
12.3
Hardware and Software Decoders
Videowall elements can represent an association with either a software or a hardware decoder.
Software decoders are separate applications
A software decoder is an application installed on a remote PC connected to the network. Video
streams received from an encoder (possibly embedded in a camera) can be viewed on a monitor
connected to the remote PC.
Hardware decoders are network devices
A hardware decoder is a network device that converts a digital video stream received from an
encoder (possibly embedded in a camera) to an analog signal. A monitor connected to the analog
output of the decoder can display a single video stream. Multiple monitors can make up an
external video wall.
Comparing software decoders with hardware decoders
Multiple external monitors can form a video wall. A single external monitor connected to a
software decoder can display multiple video streams. An external monitor connected to a
hardware decoder can display one video stream.
Note: Do not to confuse these decoders with the internal software decoders that the Operator
Storage application uses for connections between media objects and viewports.
12.4
The Siqura Videowall Decoder
There is currently one software decoder available in the Siqura collection: the Siqura Videowall
Decoder. It is available in the following two forms, both of which can display multiple video
streams on a single, remote monitor:


Siqura Videowall Decoder - Quad-View
Siqura Videowall Decoder - Multi-View
For information on how to install the Siqura Videowall Decoder, please consult the Siqura
Videowall Decoder 1.0.3 - Installation Manual. For more information on how to use the Siqura
Videowall Decoder, see the Siqura Operator Storage 2.4.7 - User Manual.
Note: Media objects must be reconnected to the Videowall elements in Operator Storage every
time a software decoder application is launched on a remote host machine.
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Working with Maps
This chapter describes the Map Area and how to configure its contents.
In This Chapter
Map Area Basics ................................................................ 57
Adding or Removing a Map .................................................. 57
Positioning Map Area Icons.................................................. 58
Scaling the Map Area image ................................................ 58
13.1
Map Area Basics
The Map Area offers a graphic representation of the video network that can be used side by side
with the Treeview Area, or as an alternative to it. Groups and media objects are depicted as
icon/name combinations against a user-defined background – generally an image in the form of
a map, aerial photo, or site plan – to visualize the physical location of the objects. Each network
object (root or group) can have one map.
Operator Storage supports the following graphics file formats:





.bmp
.jpg
.gif
.png
.tiff
For more information on how to use the Map Area to monitor an area, please see the Siqura
Operator Storage 2.4.7 - User Manual.
13.2
Adding or Removing a Map

To add a map
1.
2.
3.
4.
Enter Edit mode.
In the Treeview, select the root object or group to which you will add the map.
Right-click the Map Area and choose Select background.
Select an image file and click Open.
The system keeps a record of the file location of the map. The Map Area will show no background
if the image file has been deleted or moved to a different folder.

To remove a map
1.
2.
3.
Enter Edit mode.
In the Treeview, select the object for which you wish to remove the map.
Right-click the Map Area and select Clear background.
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Siqura Operator Storage
13.3
Positioning Map Area Icons
When adding a map, all displayable objects inside it will be automatically positioned.

To position an icon manually
1.
2.
3.
13.4
Enter Edit mode.
In the Treeview, select the root object or group for which you want to position the icons.
In the Map Area, drag the icon to the desired location.
Once you position an icon manually, its position is persistent.
Scaling the Map Area image
You can scale the map within the Map Area in several different ways.







Horizontally - The width of the map is fit into the Map Area. Depending on the dimensions
of the map, the user may need to use a vertical scroll bar to view the upper or lower edges
of the image.
Vertically - The height of the map is fit into the Map Area. Depending on the dimensions of
the map, the user may need to use a horizontal scroll bar to view the left or right edges of
the image.
Fit - The map is fit with its original aspect ratio into the Map Area such that no scroll bars are
needed.
Stretch - The image is expanded to take up the all available space in the Map Area.
Original size - The image is available in its original size and aspect ratio. Horizontal and
vertical scroll bars appear as necessary.
Custom - The user is able to set the height and width of the map relative to the original size
and to choose whether or not to retain the original aspect ratio.
To scale a map within the Map Area
1.
2.
3.
Enter Edit mode.
Right-click the Map Area and select Scale background.
Select the scaling option you wish:
Original size is the default option for new locations.

Icon positions are stored relative to the map rather than to the Map Area.

Icon size is not fixed. Group and camera icons are scaled to the map.
Fit horizontally
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Fit vertically
Working with Maps
Stretch

Custom (160% x 160%)
To customize a scale
1.
2.
3.
4.
5.
Enter Edit mode.
Right-click the Map Area and select Scale background > Custom.
In the Custom background scaling dialog box, type the width and height (as percentages of
the original map) in the appropriate boxes.
To maintain the image's original dimensions, select the Lock aspect ratio check box.
Click OK.
Custom scaling settings
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The Local Recording Feature
The Local Recording feature allows users to record live images as video clips or snapshots. These
files are saved to the local disk drive. The following sections describe how to set Local Recording
parameters.
In This Chapter
Understanding the Local Recording Feature ........................... 61
Setting a Pre-Recording Buffer............................................. 62
Establishing the Maximum Recording Time ............................ 62
Changing the Default Footage Folder .................................... 63
14.1
Understanding the Local Recording Feature
Live video images displayed in a viewport can be spontaneously recorded and saved for later
viewing. Similarly, snapshots can be made of both live video images and video recordings
displayed in the viewports. These local recordings and snapshots can be accessed via the
Recordings Area, located below the Map Area in Navigator mode. The media file appears in the
Recordings Area after a recording is made. Video recordings can be either .mpeg (MPEG-2, cyan
icon), .mp4 (MPEG-4, green icon) or .mov (MJPEG, violet icon) files. The file name is a
concatenation of the camera name and a sequence number.
Note: The local recording feature does not support H.264 video streams.
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14.2
Setting a Pre-Recording Buffer
Operator Storage has pre-recording functionality. Action that occurs before pressing the Record
button is captured in a buffer. If desired, this video footage can precede the actual recording.

To set the amount of footage to be pre-recorded
1.
2.
3.
4.
Enter Edit mode.
From the Tools menu, select Options.
In the Options dialog box, select the Recording tab.
The size of the Pre-capture buffer is measured in frames. To enter a new size, drag the
Pre-capture buffer sliding button to the required position.
To calculate the number of frames needed, multiply the desired pre-recording time in seconds by
25 for PAL (e.g., 6 seconds x 25 fps = 150 frames) and by 30 for NTSC. Range: 0 – 1000 frames.
Setting local recordings parameters via the Recordings tab in the Options window
14.3
Establishing the Maximum Recording Time
The maximum recording time is set to 5 minutes by default.

To change the current maximum recording time
1.
2.
3.
4.
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Enter Edit mode.
From the Tools menu, select Options.
In the Options dialog box, select the Recording tab.
To enter a new maximum recording time (range: 1-99 minutes), drag the Max recording
time sliding button to the required position.
The Local Recording Feature
14.4
Changing the Default Footage Folder
Contrary to i-NVR tracks, which are stored on the i-NVR, local recordings are made by Operator
Storage and stored on the host machine on which the application is installed. This makes the
Local Recording feature suitable for relatively informal recording capability for temporary use.
The default footage folder for recordings and snapshots is:
C:\Documents and Settings\All Users\Application Data\NKF\MX\Operator
Storage\Footage

To change the current folder
1.
2.
3.
4.
5.
6.
Enter Edit mode.
From the Tools menu, select Options.
In the Options dialog box, select the Recording tab.
Click the Browse button.
In the Browse for Folder dialog box, select an existing folder or create a new one and click
OK.
In the Options dialog box, click OK.
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Alarms Configuration
This chapter explains how to configure contact closure and event alarms.
In This Chapter
Understanding Alarms ........................................................ 65
Enabling and Disabling Contact Closure Alarms ...................... 66
Using Event Configuration Alarms ........................................ 68
Configuring Alarm Notifications ............................................ 69
15.1
Understanding Alarms
An alarm is a set of predefined conditions and actions to be performed when these conditions are
met. Alarm condition triggers may range from motion detection (VMD) to a change in a hardware
status (such as a temperature crossing a threshold level), a visitor pressing a doorbell, or
network problems (such as connection loss).
The actions following such events may include event recording and alerting the operator via
audible and visual notification. Alarm events are logged in the Event log, the latest part of which
is visible in the Message box. For more information on the Event Log, see Working with Messages
(on page 73).
Operator Storage alarms can be created and edited via:


The Alarms section in the Controls Area (usable for contact closure streams only)
The Event configuration option in the Tools menu (usable for all alarm trigger types)
Note: There is no link between media objects in the Treeview/Map Areas and the alarms
configuration other than the possibility of selecting a camera and a viewport to display images
when an alarm is triggered.
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15.2
Enabling and Disabling Contact Closure Alarms

To configure a contact closure alarm
1.
2.
3.
Enter Edit mode.
In the Alarms section, right-click the alarm control you wish to edit.
Click Edit Alarm x, where x is the number of the alarm.
Editing Alarm 1 in the Alarms section of the Controls Area
The Edit contact closure dialog box has two sections:


The General section, used to enable the alarm and set the trigger conditions.
The Alarm configuration section, used to define actions ensuing from the alarm.
Edit contact closure dialog box with General and Alarm configuration sections
Note: Several tabs and sections in this dialog box contain required fields. The OK button remains
disabled until ALL required information has been entered.

To enable the alarm and set trigger conditions
1.
2.
In the Edit contact closure dialog box, click to select the Enable check box in the General
section.
Click the ellipsis button to browse for a source device.
Ellipsis button
3.
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In the Select alarm contact dialog box, select the device and the connector to be used and
press OK.
Alarms Configuration
Selecting an alarm contact
4.
5.
6.
In the General section of the Edit contact closure dialog box, use the Trigger drop-down list
to select the type of status change that will trigger the alarm.
Replace the default Open and Close entries in the text boxes with your own texts, if desired.
These will serve as captions for the alarm control in the Alarms section, alternating on
contact opening and closure.
In the Alarm configuration section of the Edit contact closure dialog box, specify actions to
be performed when the alarm is triggered. For more information on how to configure trigger
actions, see Configuring Alarm Notifications (on page 69).
Custom texts for alarm

To disable an alarm
1.
2.
In the Alarms section, right-click the alarm control you wish to edit.
From the context menu, select Edit Alarm x, where x is the number of the alarm.
In the General section of the Edit contact closure dialog box, clear the check box labeled
Enable.
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15.3
Using Event Configuration Alarms

To add an alarm event
1.
2.
Enter Edit mode.
From the Tools menu, select Event configuration.
The Edit contact closure dialog box has two sections:
 The General section, used to select a source device and set the trigger conditions.
 The Configuration section, used to define actions ensuing from the alarm.

To select a source device and set event trigger conditions
1.
In the Event Configuration dialog box, press the Add button.
2.
Use the Select device dialog box to specify the source device, the trigger type, and the
nature of the status change.
The OK button is enabled once you have entered all required information.
3.
In the Configuration section of the Event configuration dialog box, specify actions to be
performed when the alarm is triggered. For more information on how to configure trigger
actions, see Configuring Alarm Notifications (on page 69).
Selecting device, trigger, and status change

To edit an alarm event
1.
2.
3.
4.

To remove an alarm event
1.
2.
3.
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Enter Edit mode.
From the Tools menu, select Event configuration.
In the Event configuration dialog box, select the event you wish to edit and press the Edit
button.
Use the Select device dialog box to modify current settings.
Enter Edit mode.
From the Tools menu, select Event configuration.
In the Event configuration dialog box, select the event you wish to remove and press the
Remove button.
Alarms Configuration
Configured alarm events
15.4
Configuring Alarm Notifications
The relevant encoder sends alarm notifications when the configured trigger is prompted. The
success of such notifications depends on the quality of the video network.
The following procedures may be used to configure the notification of either contact closure or
event alarms. The Alarm configuration section of the Edit contact closure dialog box is identical
to the Configuration section of the Event configuration dialog box.
Once all desired notifications have been configured, click the OK button at the bottom of the
respective dialog box to save the configuration and close the window.
For the contact closure alarms in the Controls Area, the alarm control will be orange (offline)
initially and then alternate between green and red (alarm triggered), or remain red. Whether a
caption is displayed in green or red depends on the trigger selected in the General section of the
Edit contact closure dialog box.
For more information on how to enable a contact closure alarm or select the source device for an
event alarm, see Enabling and Disabling Contact Closure Alarms (on page 66) or Using Event
Configuration Alarms, respectively.


To configure notification via the Message Box
1.
In the Edit contact closure or Event configuration dialog box, select the Message tab.
2.
Enter additional descriptive information into the Description text box (required).
This information appears in the Description column of the Message Box upon an alarm.
To configure audible notification
1.
2.
3.
In the Edit contact closure or Event configuration dialog box, select the Message tab.
Click to select the Play sound check box to add audible notification to the alarm.
Click the ellipsis button to browse for an audio file.
Ellipsis button
4.
Press the Test button to test the audio signal.
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Configuring an audible and message notification for a contact closure alarm

To configure visual notification using the viewports
1.
2.
3.
4.
In the Edit contact closure or Event configuration dialog box, select the Viewport tab.
Click to select either the Set viewport or Set matrix preset check box.
If using the Set viewport option, complete the following tasks:

Specify the viewport that will display video images related to the alarm.

Use the ellipsis buttons to select a source from the Treeview, such a camera, encoder,
and/or tour object.

Select PTZ camera presets, if necessary.
If using the Set matrix preset option, specify an existing matrix preset from the drop-down
list to display in the viewports upon an alarm.
Configuring a visual notification using viewports 1 and 2

To configure visual notification using the Videowall
1.
In the Edit contact closure or Event configuration dialog box, select the Videowall tab.
2.
3.
Specify the external video wall monitor that will display video images relating to the alarm.
Use the ellipsis buttons to select a camera (i.e., the encoder connected to it) and the
monitor (i.e., the decoder connected to it).
In the Set videowall preset drop-down list, select an existing Videowall preset to display on
the video wall upon an alarm.
4.
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Alarms Configuration
Configuring visual notification using video wall monitors
Note: Only videowall monitors connected to a hardware decoder can display camera streams in
the event of an alarm.

To configure local recording
1.
2.
In the Edit contact closure or Event configuration dialog box, select the Recording tab.
Click to select the Start local recording check box.
3.
This enables the recording of video images displayed in a specific viewport upon an alarm.
From the Viewport drop-down menu, select the viewport that is to be recorded.
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Working with Messages
The Message Box, located at the bottom of the Operator Storage screen, shows all or part of the
Event Log. Messages may originate from Operator Storage itself or be i-NVR-related, indicating
VMD events, the status of i-NVR streams (online/offline), or i-NVR alarms (e.g., CPU load
warnings).
The Event log is persistent - the log is written to disk. The default location for Event Log files (file
name notation: logyyyymmdd.xml) is:
C:\Documents and Settings\All Users\Application Data\NKF\MX\Operator
Storage\Logging
Event log entries can be kept for a configurable number of days.

To configure logging options
1.
2.
3.
4.
5.
6.
Enter Edit mode.
From the Tools menu, select Options.
In the Options dialog box, select the Logging tab.
Enter the maximum number of messages the Message Box is to contain.
Specify an alternative folder to hold the messages, if desired.
Enter the number of days to keep messages and click OK.
Logging tab in the Options window
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The Browse messages window
The Browse messages window displays messages not currently listed in the Message box.

To open the Browse messages window

From the Tools menu, select Browse messages.
For more information on how to use the Browse messages window, please consult the Siqura
Operator Storage 2.4.7 - User Manual.
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Establishing an Audio
Communication Channel
An audio communication channel allows operators to communicate with a remote location. The
following sections detail how to set up an audio communication channel.
In This Chapter
The Audio Communication Channel ...................................... 75
Communicating with the Push to talk Button ......................... 75
Volume Control .................................................................. 77
17.1
The Audio Communication Channel
Audio may be sent to and received from locations, depending on installed audio devices on both
sides of the connection. Audio selection automatically follows video selection. If audio output
devices are installed at a location monitored in a viewport, you will hear the corresponding audio
signal. If audio devices are installed on both sides of the connection, two-way voice
communication is also possible.
17.2
Communicating with the Push to talk Button
The Push to talk button in the Controls Area transmits audio from an audio source on the
computer to a remote audio receiver. This button is enabled when the operator selects a
viewport that is connected to a camera object for which outgoing audio has been enabled (i.e.,
the viewport highlighted by a green colored outline is associated with the Push to talk button in
the Controls Area).
Two-way voice communication between Operator Storage and a remote location requires:


Appropriate audio equipment installed on both ends of the connection
Enabling of the audio streams (incoming and outgoing) for the camera object (see Multiple
encoder selection (on page 38))
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Siqura Operator Storage
Push to talk button active

To select an audio input source
1.
2.
3.
4.
Enter Edit mode
From the Tools menu, select Options.
In the Options dialog box, select the Audio tab
Open the Audio source drop-down list and select the required audio source.
Audio source selection
The audio source selection as offered in the Options window follows the Windows audio selection
convention. Some audio drivers do not comply with this convention, which means that selecting
Line in in Operator Storage will not result in selecting the line-in input. Refer to your audio card
documentation for further details.
Note: Some audio cards do not have all audio input selections that are offered in Operator
Storage. Operator Storage does not report an error but will not make the selection. This depends
on your audio hardware.
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Establishing an Audio Communication Channel
Like all other settings, the audio input selection is stored persistently. There is one exception: if
you select a non-existent audio input (as mentioned above), this setting is not saved and will not
be implemented at the next launch of Operator Storage.
17.3
Volume Control
Operator Storage follows Windows audio settings for connected audio sources.

To adjust these settings
1.
2.
In the Control Panel, open Sounds and Audio Devices Properties.
Click to select the Microphone Select check box and adjust the volume setting.
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Using a PTZ Controller Keyboard
PTZ cameras can be controlled from Operator Storage with a scroll wheel mouse and the PTZ
control buttons located in the view panel.
Operator Storage supports PTZ Controller keyboards using the Pelco-D control protocol, among
other protocols.
The connection between a PTZ Controller keyboard and Operator Storage can be made via:




A COM port on the host PC
A USB port on the host PC (using a special converter)
The USB driver will show the connector as a local COM port.
A codec connected to the network
To configure PTZ Controller keyboard settings
1.
2.
3.
4.
5.
Enter Edit mode
From the Tools menu, select Options.
In the Options dialog box, select the PTZ Controller tab.
Select the type of PTZ Controller.
Select Local COM port if the PTZ Controller keyboard is connected to the host PC.
Select Network COM port if the PTZ Controller keyboard is connected to a codec.
Press the ellipsis button and select the codec and data connector.
Ellipsis button
6.
Click to select the check boxes associated with the following settings and modify them as
necessary:

Word length: 8

Stop bits: 1

Bitrate: 2400
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Siqura Operator Storage
PTZ Controller settings
PTZ presets can be activated from the Controller keyboard if the keyboard offers this feature. If
a joystick with three axes and twelve buttons is detected, the joystick buttons 1-9 can be used
to select PTZ presets.
For more information on enabling PTZ preset control, see PTZ settings (on page 43).
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Device Configuration
While working with Operator Storage, you can connect to the web pages of the devices
associated with the media objects included in the Treeview Area and conveniently configure their
settings using your web browser. This feature eliminates the need for a separate configuration
tool. The following sections describe how to access and log on to these web pages.
In This Chapter
Connecting to the Web Pages of a Device .............................. 82
Logging on to the Device .................................................... 83
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Siqura Operator Storage
19.1
Connecting to the Web Pages of a Device

To connect to the web pages of a single source device
1.
2.
Enter Edit mode.
In the Treeview, right-click the camera object you wish to connect to and select Open web
page.
The login page of the device opens.

To connect to the web pages of alternative source devices
1.
2.
3.
4.
Enter Edit mode.
In the Treeview, right-click the camera object that includes the source device you wish to
connect to and select Edit camera.
On the Settings tab, open the drop-down list for the required media source.
Click Auto detection.
5.
The source selection dialog box shows the currently selected device and connector.
In the Device Information section, click Device web page.
The login page of the device opens.
Hyperlinks to device web pages
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Device Configuration
19.2
Logging on to the Device
C-50 E login page in IE7

To log on to the device
1.
Click the LOGIN button.
2.
In the Connect dialog box, log on with the appropriate user name and password (default
admin, with an empty password).
Click OK or press ENTER.
3.
Upon a successful logon, the home page of the module displays. Using the menu on the left, you
can navigate to the other web pages to configure the device settings.
For a full description of a device, its web pages, parameters, and settings, refer to the user
manual of the specific product.
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Appendix A - CPU Load
Configuring CPU load requires understanding video subtypes and load control.
In This Chapter
Operator Storage and Video Subtypes .................................. 85
Load Control...................................................................... 86
20.1
Operator Storage and Video Subtypes
Operator Storage supports the Siqura C- and S-series codecs and video server for MPEG-2,
MPEG-4, MJPEG, and H.264. Whether the stream displayed in a viewport is actually MPEG-2,
MPEG-4, MJPEG, or H.264 will be completely transparent. The user will not be aware of
differences in video subtypes. (The application will, however, generate an error message if a
connection request fails due to incompatible stream types.)
Connecting to a video stream of a different subtype takes no longer than connecting to the
subtype currently in use.
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Siqura Operator Storage
20.2
Load Control
Operator Storage has a built-in functionality to reduce CPU load. This load control feature is
automatic and cannot be configured. It will always start reducing the load of the highest
viewports first. Since I-frames require the least amount of compression, they are also less taxing
on the CPU than P- or B-frames. The load control feature only streams I-frames to Viewport 16
whereas optimal picture quality for Viewport 1 will be maintained as long as possible.
Order in which viewports will go into I-frame only mode to reduce CPU load
MPEG decoding puts all system components under strain. I-frame filtering affects MPEG-4 and
H.264 more than MPEG-2. Consequently, in combined MPEG-2/4 and H.264 environments, it is
advised to view MPEG-4 and H.264 streams in viewports with a low number.
Performance may be further improved by choosing a video resolution that matches the viewport
size. Having sixteen viewports displaying video at D1 consumes a lot of CPU power, whereas the
high resolution will be lost in the scaling. For more information on how to optimize the quantity
and quality of video streams, see Using dual video streaming (on page 41).
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Appendix B - Frequently Asked
Questions
These FAQs cover installation, licensing, and startup issues.
In This Chapter
Installation ........................................................................ 87
Licensing .......................................................................... 88
21.1
Installation
Q: What if DirectX is not yet installed?
A: Setup will detect the absence of DirectX on your machine and offer to install this software
from the Operator Storage CD. Reboot your machine after installing DirectX and run Operator
Storage Setup again to finalize the installation.
Q: What if Microsoft .NET Framework v3.0 is not yet installed?
A: The English language version of .NET Framework can be installed from the Operator Storage
CD. Setup provides a link to the web site from which other language versions can be
downloaded.
Q: What if Microsoft Image Master API v2.0 is not yet installed?
A: The English language version of Image Master API can be installed from the Operator Storage
CD. Setup provides a link to the web site from which other language versions can be
downloaded.
Q: What if an MX Viewer 1.0 installation exists on the host machine?
A: MX Viewer 1.0 can remain on the system.
Q: What if an MX Viewer 1.1 (or higher) or Operator Office installation exists on the host
machine?
A: The Operator Storage 2.4.7 installer will detect these installations; Operator Storage 2.4.7
can be installed alongside them. Your existing configuration files will be maintained and you can
use them in Operator Storage 2.4.7.
Q: Will installing Operator Storage 2.4.7 affect an existing installation of Optelecom-NKF’s MX
Software Development Kit?
A: The Operator Storage 2.4.7 installer will detect an existing MX SDK installation and display
the following warning if the old version is not licensed before replacing it:
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Siqura Operator Storage
Operator Storage uses the Optelecom-NKF MX SDK. Your installed MX SDK will have to be
upgraded. The new version is licensed. After installation, other MX SDK applications might
fail.
Setup can be aborted or continued at this point. If continued, the setup program will upgrade the
MX SDK installation. The new version will be licensed. Existing MX applications using MX SDK
1.3.3 or an earlier version may fail.
21.2
Licensing
Q: Do I have to uninstall an Operator Storage trial version before installing an Operator Storage
full version?
A: No, you do not. The setup program will automatically uninstall the trial software.
Q: I am using an Operator Storage trial version. Why does the message, "Your license for
Operator Storage is not valid. Please contact your local sales office" appear at program start?
A: Your trial license has expired. Install a full version of Operator Storage.
Q: I have installed an Operator Storage full version. Why does the message "Your license for
Operator Storage is not valid. Please contact your local sales office" appear at program start?
A: If you are using a hardware license key (dongle), make sure the key is properly inserted into
an operational, enabled USB slot on your machine. The green LED on the key should be on. If it
is not, the USB key may be damaged, in which case you are advised to contact your local sales
office. If your Operator Storage version has no dongle, you need to (re)install a valid software
license file.
Q: I have a valid license. Why does the message, "Your license for Operator Storage is not valid.
Please contact your local sales office" appear while Operator Storage is running?
A: If you are using a hardware license key, make sure it has not become disconnected from your
machine. Operator Storage checks for the presence of the hardware license key at regular
intervals. The hardware license key must remain inserted in order for the software to remain
registered. If you are using a software license file, make sure the license file is properly installed.
Q: Where can I find the expiration date of my trial license?
A: The remaining time within the trial license period is displayed in the splash screen at startup
and in the About dialog box (From the Help menu, select About Operator Storage).
Q: What will happen if I install an Operator Storage trial version over an existing Operator
Storage full version installation?
A: Installing a trial version over a full version will overwrite the full version. The installer warns
of this case. The time limit of the license will be set to 30 days. After this period, a full version will
have to be reinstalled if you wish to continue using Operator Storage. If you originally used a
dongle, the dongle can be re-used. If you were using a software license file, you will need to
reactivate the license file (assuming you have saved it, e.g., in your mailbox).
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Appendix C - Troubleshooting
Startup Issues
The following error messages may be encountered during the Operator Storage startup process.
Error Message
Explanation
Possible Action
Application cannot start because
of an invalid configuration
(C:\Documents and
Settings\All
Users\Application
Data\NKF\MX\Operator
Storage\operatorstorage.ope
ratorstorage). The data at the
root level is invalid. Line 1,
position 22.
The
operatorstorage.opera
torstorage file has
become corrupt.
Replace this file with a backup
file you created earlier or
delete the corrupted file. In the
latter case, a new
operatorstorage.operators
torage file will be generated,
containing default settings.
Application cannot start because The
operatorstorage.mxv
of an invalid network tree
configuration (C:\Documents and file has become corrupt.
Settings\All
Users\Application
Data\NKF\MX\Operator
Storage\operatorstorage.mxv)
. The data at the root level is
invalid. Line 1, position 22.
Replace this file with a backup
file you created earlier. If no
backup is available you can
delete the corrupted file and
the
operatorstorage.operators
torage file. In that case, new
operatorstorage.mxv and
operatorstorage.operators
torage files will be generated,
containing default settings.
Non-standard configuration
settings will be lost.
Unable to start because of
problems in EMX installation.
Please re-install to correct EMX
installation.
There are problems with
Optelecom-NKF’s
network service.
Reinstall Operator Storage.
Could not start Embedded MX
service.
There may be
connectivity problems.
Check your network.
Incorrect user name, password
and server combination
Incorrect credentials
were entered.
Supply a correct user name,
password, and server
combination.
An instance of the application
Operator Storage is
Return to the current instance





Most likely causes:
Switch is not powered.
Network cable not connected.
Incorrect network card
configured (select another using
the Select network interface
menu).
Incorrect firewall settings
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Siqura Operator Storage
was already started.
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already running. A
second instance of the
program cannot be
started.
of Operator Storage.
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