HP ProLiant SL390s G7 4U Half-width Server Maintenance and

HP ProLiant SL390s G7 4U Half-width Server Maintenance and
HP ProLiant SL390s G7 4U Half-width Server
Maintenance and Service Guide
Part number 632680-004
Fourth edition March 2013
Legal notices
© Copyright 2011, 2013 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are
set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed
as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.
Intel® and Xeon® trademark of Intel Corporation in the U.S. and other countries.
Contents
Customer Self Repair .............................................................................................................................. 5
Parts only warranty service ........................................................................................................................ 5
Illustrated parts catalog ......................................................................................................................... 16
Mechanical components ......................................................................................................................... 16
System components ................................................................................................................................ 20
HP contact information ........................................................................................................................... 27
Before you contact HP ............................................................................................................................ 27
Removal and replacement procedures .................................................................................................... 28
Hardware configuration tools .................................................................................................................. 28
Hardware configuration information ......................................................................................................... 28
Electrostatic discharge information ...................................................................................................... 28
Pre-installation procedure ................................................................................................................... 29
Post-installation procedure .................................................................................................................. 29
Server warnings and cautions .................................................................................................................. 29
Symbols on equipment ............................................................................................................................ 30
Powering down the server ....................................................................................................................... 31
System tray removal and replacement procedures ...................................................................................... 31
Cable management ................................................................................................................................ 33
Cable connections ............................................................................................................................ 34
Hard drives ........................................................................................................................................... 35
System board configuration ..................................................................................................................... 38
Processor ......................................................................................................................................... 38
Memory ........................................................................................................................................... 45
PCI expansion cards .......................................................................................................................... 48
System battery .................................................................................................................................. 52
System board removal and replacement procedure ............................................................................... 53
Personality board ................................................................................................................................... 57
Power supply unit (PSU) .......................................................................................................................... 59
System fan ............................................................................................................................................ 61
GPU ..................................................................................................................................................... 63
GPU placement................................................................................................................................. 63
GPU power capping ......................................................................................................................... 65
Installing the 8 GPU shelf ................................................................................................................... 66
Installing the M-series GPU option ....................................................................................................... 67
Front bezel ............................................................................................................................................ 69
Connectors, switches, and LEDs ............................................................................................................. 70
Connectors and components ................................................................................................................... 70
Front panel components ..................................................................................................................... 70
Rear panel components ..................................................................................................................... 71
System board components.................................................................................................................. 72
Jumpers and switches ........................................................................................................................ 74
LED indicators ....................................................................................................................................... 77
Front panel LED indicators .................................................................................................................. 77
Rear Panel UID LED indicator .............................................................................................................. 80
Diagnostic tools ................................................................................................................................... 81
Troubleshooting resources ....................................................................................................................... 81
Contents
3
HP Insight Diagnostics ............................................................................................................................ 81
Integrated Management Log .................................................................................................................... 82
Array Diagnostic Utility ........................................................................................................................... 82
HP Systems Insight Manager ................................................................................................................... 82
HP Insight Remote Support software ......................................................................................................... 83
USB support and functionality .................................................................................................................. 83
USB support ..................................................................................................................................... 83
Internal USB functionality ................................................................................................................... 84
Internal SD support ............................................................................................................................ 84
Physical and operating specifications ..................................................................................................... 85
System unit ............................................................................................................................................ 85
Documentation feedback ....................................................................................................................... 88
Index .................................................................................................................................................. 89
Contents
4
Customer Self Repair
HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and
allow for greater flexibility in performing defective parts replacement. If during the diagnosis period
HP (or HP service providers or service partners) identifies that the repair can be accomplished by the
use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of
CSR parts:
•
Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace
these parts, you will be charged for the travel and labor costs of this service.
•
Optional—Parts for which customer self repair is optional. These parts are also designed for
customer self repair. If, however, you require that HP replace them for you, there may or may not
be additional charges, depending on the type of warranty service designated for your product.
NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer
warranty, HP requires that an authorized service provider replace the part. These parts are identified
as "No" in the Illustrated Parts Catalog.
Based on availability and where geography permits, CSR parts will be shipped for next business day
delivery. Same day or four-hour delivery may be offered at an additional charge where geography
permits. If assistance is required, you can call the HP Technical Support Center and a technician will
help you over the telephone. HP specifies in the materials shipped with a replacement CSR part
whether a defective part must be returned to HP. In cases where it is required to return the defective
part to HP, you must ship the defective part back to HP within a defined period of time, normally five
(5) business days. The defective part must be returned with the associated documentation in the
provided shipping material. Failure to return the defective part may result in HP billing you for the
replacement. With a customer self repair, HP will pay all shipping and part return costs and
determine the courier/carrier to be used.
For more information about HP's Customer Self Repair program, contact your local service provider.
For the North American program, see the HP website (http://www.hp.com/go/selfrepair).
Parts only warranty service
Your HP Limited Warranty may include a parts only warranty service. Under the terms of parts only
warranty service, HP will provide replacement parts free of charge.
For parts only warranty service, CSR part replacement is mandatory. If you request HP to replace
these parts, you will be charged for the travel and labor costs of this service.
Customer Self Repair 5
Réparation par le client (CSR)
Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation par le
client) afin de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses.
Si pendant la période de diagnostic, HP (ou ses partenaires ou mainteneurs agréés) détermine que la
réparation peut être effectuée à l'aide d'une pièce CSR, HP vous l'envoie directement. Il existe deux
catégories de pièces CSR:
•
Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous
demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service
vous seront facturés.
•
Facultatif - Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont
également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous
demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le
type de garantie applicable à votre produit.
REMARQUE: Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même
la réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit
effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention "Non" dans le
Catalogue illustré.
Les pièces CSR sont livrées le jour ouvré suivant, dans la limite des stocks disponibles et selon votre
situation géographique. Si votre situation géographique le permet et que vous demandez une
livraison le jour même ou dans les 4 heures, celle-ci vous sera facturée. Pour bénéficier d'une
assistance téléphonique, appelez le Centre d'assistance technique HP. Dans les documents envoyés
avec la pièce de rechange CSR, HP précise s'il est nécessaire de lui retourner la pièce défectueuse. Si
c'est le cas, vous devez le faire dans le délai indiqué, généralement cinq (5) jours ouvrés. La pièce et
sa documentation doivent être retournées dans l'emballage fourni. Si vous ne retournez pas la pièce
défectueuse, HP se réserve le droit de vous facturer les coûts de remplacement. Dans le cas d'une
pièce CSR, HP supporte l'ensemble des frais d'expédition et de retour, et détermine la société de
courses ou le transporteur à utiliser.
Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour
plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP
(http://www.hp.com/go/selfrepair).
Service de garantie "pièces seules"
Votre garantie limitée HP peut inclure un service de garantie "pièces seules". Dans ce cas, les pièces
de rechange fournies par HP ne sont pas facturées.
Dans le cadre de ce service, la réparation des pièces CSR par le client est obligatoire. Si vous
demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous
seront facturés.
Customer Self Repair 6
Riparazione da parte del cliente
Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti
difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati
direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di
servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo
spedirà direttamente al cliente per la sostituzione. Vi sono due categorie di parti CSR:
•
Obbligatorie – Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne
affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il
servizio.
•
Opzionali – Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di
componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP,
potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il
prodotto.
NOTA: alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per
rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza
autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei componenti.
In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro
il giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un
supplemento di costo solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica
di un addetto del centro di supporto tecnico HP. Nel materiale fornito con una parte di ricambio CSR,
HP specifica se il cliente deve restituire dei componenti. Qualora sia richiesta la resa ad HP del
componente difettoso, lo si deve spedire ad HP entro un determinato periodo di tempo, generalmente
cinque (5) giorni lavorativi. Il componente difettoso deve essere restituito con la documentazione
associata nell'imballo di spedizione fornito. La mancata restituzione del componente può comportare
la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene
tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.
Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona. Per il
programma in Nord America fare riferimento al sito Web HP (http://www.hp.com/go/selfrepair).
Servizio di garanzia per i soli componenti
La garanzia limitata HP può includere un servizio di garanzia per i soli componenti. Nei termini di
garanzia del servizio per i soli componenti, HP fornirà gratuitamente le parti di ricambio.
Per il servizio di garanzia per i soli componenti è obbligatoria la formula CSR che prevede la
riparazione da parte del cliente. Se il cliente invece richiede la sostituzione ad HP, dovrà sostenere le
spese di spedizione e di manodopera per il servizio.
Customer Self Repair 7
Customer Self Repair
HP Produkte enthalten viele CSR-Teile (Customer Self Repair), um Reparaturzeiten zu minimieren und
höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen. Wenn HP (oder ein HP
Servicepartner) bei der Diagnose feststellt, dass das Produkt mithilfe eines CSR-Teils repariert werden
kann, sendet Ihnen HP dieses Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei Kategorien
unterteilt:
•
Zwingend – Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist.
Wenn Sie den Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und
Arbeitskosten für diesen Service berechnet.
•
Optional – Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch
für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP
vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen
Garantiebedingungen zusätzliche Kosten anfallen.
HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des
Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten
Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.
CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag
geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden
gegen einen Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das HP technische Support
Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit
einem CSR-Ersatzteil geliefert werden, können Sie entnehmen, ob das defekte Teil an HP
zurückgeschickt werden muss. Wenn es erforderlich ist, das defekte Teil an HP zurückzuschicken,
müssen Sie dies innerhalb eines vorgegebenen Zeitraums tun, in der Regel innerhalb von fünf (5)
Geschäftstagen. Das defekte Teil muss mit der zugehörigen Dokumentation in der Verpackung
zurückgeschickt werden, die im Lieferumfang enthalten ist. Wenn Sie das defekte Teil nicht
zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair
kommt HP für alle Kosten für die Lieferung und Rücksendung auf und bestimmt den Kurier/Frachtdienst.
Weitere Informationen über das HP Customer Self Repair Programm erhalten Sie von Ihrem
Servicepartner vor Ort. Informationen über das CSR-Programm in Nordamerika finden Sie auf der HP
Website unter (http://www.hp.com/go/selfrepair).
Parts-only Warranty Service (Garantieservice
ausschließlich für Teile)
Ihre HP Garantie umfasst möglicherweise einen Parts-only Warranty Service (Garantieservice
ausschließlich für Teile). Gemäß den Bestimmungen des Parts-only Warranty Service stellt HP
Ersatzteile kostenlos zur Verfügung.
Für den Parts-only Warranty Service ist das CSR-Verfahren zwingend vorgegeben. Wenn Sie den
Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für
diesen Service berechnet.
Customer Self Repair 8
Reparaciones del propio cliente
Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar
(Customer Self Repair, CSR) para minimizar el tiempo de reparación y ofrecer una mayor flexibilidad
a la hora de realizar sustituciones de componentes defectuosos. Si, durante la fase de diagnóstico,
HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a
cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para
que realice su sustitución. Los componentes CSR se clasifican en dos categorías:
•
Obligatorio: componentes para los que la reparación por parte del usuario es obligatoria. Si
solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los
gastos de desplazamiento y de mano de obra de dicho servicio.
•
Opcional: componentes para los que la reparación por parte del usuario es opcional. Estos
componentes también están diseñados para que puedan ser reparados por el usuario. Sin
embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales,
dependiendo del tipo de servicio de garantía correspondiente al producto.
NOTA: Algunos componentes no están diseñados para que puedan ser reparados por el usuario.
Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios
autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la
palabra "No" en el catálogo ilustrado de componentes.
Según la disponibilidad y la situación geográfica, los componentes CSR se enviarán para que
lleguen a su destino al siguiente día laborable. Si la situación geográfica lo permite, se puede
solicitar la entrega en el mismo día o en cuatro horas con un coste adicional. Si precisa asistencia
técnica, puede llamar al Centro de asistencia técnica de HP y recibirá ayuda telefónica por parte de
un técnico. Con el envío de materiales para la sustitución de componentes CSR, HP especificará si los
componentes defectuosos deberán devolverse a HP. En aquellos casos en los que sea necesario
devolver algún componente a HP, deberá hacerlo en el periodo de tiempo especificado,
normalmente cinco días laborables. Los componentes defectuosos deberán devolverse con toda la
documentación relacionada y con el embalaje de envío. Si no enviara el componente defectuoso
requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo
el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la
empresa de transporte que se utilice para dicho servicio.
Para obtener más información acerca del programa de Reparaciones del propio cliente de HP,
póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para
Norteamérica, visite la página web de HP siguiente (http://www.hp.com/go/selfrepair).
Servicio de garantía exclusivo de componentes
La garantía limitada de HP puede que incluya un servicio de garantía exclusivo de componentes.
Según las condiciones de este servicio exclusivo de componentes, HP le facilitará los componentes de
repuesto sin cargo adicional alguno.
Para este servicio de garantía exclusivo de componentes, es obligatoria la sustitución de
componentes por parte del usuario (CSR). Si solicita a HP que realice la sustitución de estos
componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de
dicho servicio.
Customer Self Repair 9
Customer Self Repair
Veel onderdelen in HP producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot
een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is.
Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als HP (of een HP
Service Partner) bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSRonderdeel, verzendt HP dat onderdeel rechtstreeks naar u, zodat u het defecte onderdeel daarmee
kunt vervangen. Er zijn twee categorieën CSR-onderdelen:
•
Verplicht: Onderdelen waarvoor reparatie door de klant verplicht is. Als u HP verzoekt deze
onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in
rekening gebracht.
•
Optioneel: Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen
zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te
vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type
garantieservice voor het product.
OPMERKING: Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In
verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner
worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt
met "Nee".
Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op
de eerstvolgende werkdag. Levering op dezelfde dag of binnen vier uur kan tegen meerkosten
worden aangeboden, indien dit mogelijk is gezien de locatie. Indien assistentie gewenst is, belt u een
HP Service Partner om via de telefoon technische ondersteuning te ontvangen. HP vermeldt in de
documentatie bij het vervangende CSR-onderdeel of het defecte onderdeel aan HP moet worden
geretourneerd. Als het defecte onderdeel aan HP moet worden teruggezonden, moet u het defecte
onderdeel binnen een bepaalde periode, gewoonlijk vijf (5) werkdagen, retourneren aan HP. Het
defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het
meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan HP u voor het
vervangende onderdeel kosten in rekening brengen. Bij reparatie door de klant betaalt HP alle
verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke
koerier/transportonderneming hiervoor wordt gebruikt.
Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair
programma van HP. Informatie over Service Partners vindt u op de HP website
(http://www.hp.nl/services/servicepartners).
Garantieservice "Parts Only"
Het is mogelijk dat de HP garantie alleen de garantieservice "Parts Only" omvat. Volgens de
bepalingen van de Parts Only garantieservice zal HP kosteloos vervangende onderdelen ter
beschikking stellen.
Voor de Parts Only garantieservice is vervanging door CSR-onderdelen verplicht. Als u HP verzoekt
deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in
rekening gebracht.
Customer Self Repair 10
Reparo feito pelo cliente
Os produtos da HP são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a
minimizar o tempo de reparo e permitir maior flexibilidade na substituição de peças com defeito. Se,
durante o período de diagnóstico, a HP (ou fornecedores/parceiros de serviço da HP) concluir que o
reparo pode ser efetuado pelo uso de uma peça CSR, a peça de reposição será enviada diretamente
ao cliente. Existem duas categorias de peças CSR:
•
Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua
essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
•
Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são
projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode
haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia
destinado ao produto.
OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim
de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas
peças estão identificadas com a marca "No" (Não), no catálogo de peças ilustrado.
Conforme a disponibilidade e o local geográfico, as peças CSR serão enviadas no primeiro dia útil
após o pedido. Onde as condições geográficas permitirem, a entrega no mesmo dia ou em quatro
horas pode ser feita mediante uma taxa adicional. Se precisar de auxílio, entre em contato com o
Centro de suporte técnico da HP para que um técnico o ajude por telefone. A HP especifica nos
materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida à HP.
Nos casos em que isso for necessário, é preciso enviar a peça com defeito à HP dentro do período
determinado, normalmente cinco (5) dias úteis. A peça com defeito deve ser enviada com a
documentação correspondente no material de transporte fornecido. Caso não o faça, a HP poderá
cobrar a reposição. Para as peças de reparo feito pelo cliente, a HP paga todas as despesas de
transporte e de devolução da peça e determina a transportadora/serviço postal a ser utilizado.
Para obter mais informações sobre o programa de reparo feito pelo cliente da HP, entre em contato
com o fornecedor de serviços local. Para o programa norte-americano, visite o site da HP
(http://www.hp.com/go/selfrepair).
Serviço de garantia apenas para peças
A garantia limitada da HP pode incluir um serviço de garantia apenas para peças. Segundo os
termos do serviço de garantia apenas para peças, a HP fornece as peças de reposição sem cobrar
nenhuma taxa.
No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua
essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
Customer Self Repair 11
Customer Self Repair 12
Customer Self Repair 13
Customer Self Repair 14
Customer Self Repair 15
Illustrated parts catalog
Mechanical components
Item
Description
Spare part number
Customer self repair
1
4U left tray
—
—
2
8 GPU shelf, left
690722-001
Mandatory1
a) System board tray*
—
—
b) PCA riser*
—
—
c) PCA riser bracket*
—
—
d) Cable assembly*
—
—
e) Stiffener assembly*
—
—
SFF HDD cage
690716-001
Mandatory1
3
Illustrated parts catalog
16
Item
Description
Spare part number
Customer self repair
4
Shipping bracket kit
671780-001
Mandatory1
a) Rear shipping bracket
—
—
b) Shipping bracket, Left
—
—
c) Front shipping bracket
—
—
5
Power backplane bracket
—
—
6
Small personality bracket
—
—
7
Personality board bracket
—
—
8
Power board bracket, left
—
—
9
Power board bracket, right
—
—
10
Shipping bracket, right
671783-001
Mandatory1
11
Middle shipping bracket
671782-001
Mandatory1
12
Front bezel
—
—
13
8 GPU shelf, right
690713-001
Mandatory1
a) Cable cover bracket, right
—
—
b) Top cover of power supply
—
—
c) Interposer bracket
—
—
d) PCA/QPI bracket
—
—
e) x24 riser bracket
—
—
f) Cable cover bracket, left
—
—
14
4U right tray
—
—
15
GPU blank
671769-001
Mandatory1
* Not shown
Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these
parts, you will be charged for the travel and labor costs of this service.
1
Optional—Parts for which customer self repair is optional. These parts are also designed for
customer self repair. If, however, you require that HP replace them for you, there may or may not be
additional charges, depending on the type of warranty service designated for your product.
2
No—Some HP parts are not designed for customer self repair. In order to satisfy the customer
warranty, HP requires that an authorized service provider replace the part. These parts are identified
as “No” in the Illustrated Parts Catalog.
3
Mandatory : Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous
demandez à HP de remplacer ces pièces, les coûts de déplacement et main d’œuvre du service vous
seront facturés.
1
Optional : Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont
également conçues pour permettre au client d’effectuer lui-même la réparation. Toutefois, si vous
2
Illustrated parts catalog
17
demandez à HP de remplacer ces pièces, l’intervention peut ou non vous être facturée, selon le type
de garantie applicable à votre produit.
No : Non—Certaines pièces HP ne sont pas conçues pour permettre au client d’effectuer lui-même la
réparation. Pour que la garantie puisse s’appliquer, HP exige que le remplacement de la pièce soit
effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention “Non” dans le
Catalogue illustré.
3
Mandatory: Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente
ne affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il
servizio.
1
Optional: Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque
di componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP,
potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto.
2
No: Non CSR—Alcuni componenti HP non sono progettati per la riparazione da parte del cliente.
Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza
autorizzato. Tali parti sono identificate da un “No” nel Catalogo illustrato dei componenti.
3
Mandatory: Zwingend—Teile, die im Rahmen des Customer Self Repair Programms ersetzt werden
müssen. Wenn Sie diese Teile von HP ersetzen lassen, werden Ihnen die Versand- und Arbeitskosten
für diesen Service berechnet.
1
Optional: Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind
auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP
vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen
Garantiebedingungen zusätzliche Kosten anfallen.
2
No: Kein—Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des
Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten
Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.
3
Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es
obligatoria. Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse
cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.
1
Optional: Opcional— componentes para los que la reparación por parte del usuario es opcional.
Estos componentes también están diseñados para que puedan ser reparados por el usuario. Sin
embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales,
dependiendo del tipo de servicio de garantía correspondiente al producto.
2
No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario.
Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios
autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la
palabra “No” en el catálogo ilustrado de componentes.
3
Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt
deze onderdelen te vervangen, komen de reiskosten en het arbeidsloon voor uw rekening.
1
Optional: Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze
onderdelen zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen
2
Illustrated parts catalog
18
voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het
type garantieservice voor het product.
No: Nee—Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband
met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden
vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met
”Nee”.
3
Mandatory: Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP
substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
1
Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são
projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode
haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado
ao produto.
2
No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de
cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças
estão identificadas com a marca “No” (Não), no catálogo de peças ilustrado.
3
Illustrated parts catalog
19
System components
Item
Description
Spare part number Customer self repair
1
System board
620753-001
Optional2
2
SFF HDD cage
690716-001
Mandatory1
3
4U interposer module
641845-001
Optional2
4
4U x24 riser module
641844-001
Optional2
5
Hard drive options
—
—
a) Hard drive, SSD 64GB SFF
461333-001
Optional2
b) Hard drive, SSD 60GB SFF*
586656-001
Optional2
c) Hard drive, SSD 120GB SFF*
586657-001
Optional2
d) Hard drive, SAS 300MB 10K SFF*
575055-001
Optional2
e) Hard drive, SATA 160GB 7.2K SFF*
575053-001
Optional2
Illustrated parts catalog
20
Item
Description
Spare part number Customer self repair
f) Hard drive, SATA 500GB 7.2K SFF*
575054-001
Optional2
g) Hard drive SATA 300GB 10K SFF*
601774-001
Optional2
6
P1030 GPU module
—
—
7
M-series GPU module
—
—
8
PCI card
691276-001
Optional2
9
Processors
—
—
a) Intel X5670 2.93GHz/1333/12M/6c/6.4
QPI/95W
594882-001
Optional2
b) Intel X5660 2.8GHz/1333/12M/6c/6.4
QPI/95W*
594883-001
Optional2
c) Intel X5650 2.66GHz/1333/12M/6c/6.4
QPI/95W*
594884-001
Optional2
d) Intel E5630 2.53GHz/1066/12M/4c/5.86
QPI/80W*
594886-001
Optional2
e) Intel E5620 2.40GHz/1066/12M/4c/5.86
QPI/80W*
594887-001
Optional2
f) Intel E5640 2.66GHz/1066/12M/4c/5.86
QPI/80W*
594885-001
Optional2
g) Intel E5506 2.13GHz/800/4M/4c/4.8
QPI/80W*
506013-001
Optional2
h) Intel E5503 2.00GHz/800/4M/2c/4.8
QPI/80W*
594889-001
Optional2
i) Intel L5640 2.26GHz/1333/12M/6c/5.86
QPI/60W*
594890-001
Optional2
j) Intel L5630 2.13GHz/1066/12M/4c/5.86
QPI/40W*
594891-001
Optional2
k) Intel ZX5690 3.46GHz/1333/12M/6c/6.4
QPI/130W*
638136-001
Optional2
l) Intel ZX5687 3.60GHz/1333/12M/4c/6.4
QPI/130W*
638137-001
Optional2
m) Intel ZX5675 3.06GHz/1333/12M/6c/6.4
QPI/95W*
638134-001
Optional2
n) Intel ZX5672 3.20GHz/1333/12M/4c/6.4
QPI/95W*
638135--001
Optional2
o) Intel ZE5649 2.53GHz/1066/12M/6c/5.86
QPI/80W*
628695-001
Optional2
p) Intel ZE5645 2.40GHz/1066/12M/6c/5.86
QPI/80W*
628696-001
Optional2
Illustrated parts catalog
21
Item
Description
Spare part number Customer self repair
q) Intel ZE5607 2.26GHz/800/4M/4c/4.8
QPI/80W*
628698-001
Optional2
r) Intel ZE5606 2.13GHz/800/4M/4c/4.8
QPI/80W*
628699-001
Optional2
s) Intel ZE5603 1.60GHz/800/4M/4c/4.8
QPI/80W*
628700-001
Optional2
Memory modules
—
—
a) DIMM PC3-10600E 1GB
501539-001
Mandatory1
b) DIMM PC3-10600E 2GB*
501540-001
Mandatory1
c) DIMM PC3-10600R 2GB*
501533-001
Mandatory1
d) DIMM PC3-10600R 4GB*
501534-001
Mandatory1
e) DIMM PC3-8500R 4GB*
501535-001
Mandatory1
f) DIMM PC3-8500R 8GB*
519201-001
Mandatory1
11
Processor heatsink
620812--001
Optional2
12
Personality board
690719-001
Optional2
13
Power module, right
690720-001
Mandatory1
14
Power backplane module, right
690721-001
Optional2
15
8 GPU shelf, right
690713-001
Optional2
a) Cable cover bracket, right*
—
—
b) Top cover of power supply*
—
—
c) Interposer bracket*
—
—
d) PCA/QPI bracket*
—
—
e) x24 riser bracket*
—
—
f) Cable cover bracket, left*
—
—
16
System board
620753-001
Optional2
17
System fan
—
—
a) System fan, nonredundant
600659-001
Mandatory1
b) System fan, redundant*
620197-001
Mandatory1
18
Power/data backplane board
620752-001
Mandatory1
19
Power supply
—
—
a) 1200-W Power Supply
498152-001
Mandatory1
b) 1200-W Power Supply High-Efficiency*
579229-001
Mandatory1
10
Illustrated parts catalog
22
Item
Description
Spare part number Customer self repair
c) 750-W Power Supply*
511778-001
Mandatory1
d) 750-W Power Supply High-Efficiency*
599383-001
Mandatory1
20
Fan cable
600670-001
Optional2
21
RCM cable
622068-001
Optional2
22
Power cable
—
—
a) System board power cable, right
621294-001
Optional2
b) System board power cable, left*
621295-001
Optional2
RPS cable
—
—
RPS cable, right
621292-001
Optional2
RPS cable, left*
621293-001
Optional2
24
DDS AS cable
641848-001
Optional2
25
HDD backplane power cable
641846-001
Optional2
26
Health LED cable
620754-001
Optional2
27
GPU power cable
641847-001
Optional2
28
GPU power capping
641852-001
Optional2
29
Power module, left
690723-001
Optional2
30
Power backplane module, left
690724-001
Optional2
31
8 GPU shelf, left
690722-001
Mandatory1
a) System board tray*
—
—
b) PCA riser*
—
—
c) PCA riser bracket*
—
—
d) Cable assembly*
—
—
e) Stiffener assembly*
—
—
23
* Not shown
Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these
parts, you will be charged for the travel and labor costs of this service.
1
Optional—Parts for which customer self repair is optional. These parts are also designed for
customer self repair. If, however, you require that HP replace them for you, there may or may not be
additional charges, depending on the type of warranty service designated for your product.
2
No—Some HP parts are not designed for customer self repair. In order to satisfy the customer
warranty, HP requires that an authorized service provider replace the part. These parts are identified
as "No" in the Illustrated Parts Catalog.
3
Illustrated parts catalog
23
Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous
demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous
seront facturés.
1
Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont
également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous
demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type
de garantie applicable à votre produit.
2
No: Non—Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la
réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit
effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention “Non” dans le
Catalogue illustré.
3
Mandatory: Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente
ne affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il
servizio.
1
Optional: Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque
di componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP,
potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto.
2
No: Non CSR—Alcuni componenti HP non sono progettati per la riparazione da parte del cliente.
Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza
autorizzato. Tali parti sono identificate da un “No” nel Catalogo illustrato dei componenti.
3
Mandatory: Zwingend—Teile, die im Rahmen des Customer Self Repair Programms ersetzt werden
müssen. Wenn Sie diese Teile von HP ersetzen lassen, werden Ihnen die Versand- und Arbeitskosten
für diesen Service berechnet.
1
Optional: Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind
auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP
vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen
Garantiebedingungen zusätzliche Kosten anfallen.
2
No: Kein—Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des
Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten
Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.
3
Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es
obligatoria. Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse
cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.
1
Optional: Opcional— componentes para los que la reparación por parte del usuario es opcional.
Estos componentes también están diseñados para que puedan ser reparados por el usuario. Sin
embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales,
dependiendo del tipo de servicio de garantía correspondiente al producto.
2
No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario.
Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios
autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la
palabra “No” en el catálogo ilustrado de componentes.
3
Illustrated parts catalog
24
Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt
deze onderdelen te vervangen, komen de reiskosten en het arbeidsloon voor uw rekening.
1
Optional: Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze
onderdelen zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen
voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het
type garantieservice voor het product.
2
No: Nee—Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband
met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden
vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met
"Nee".
3
Mandatory: Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP
substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.
1
Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são
projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode
haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado
ao produto.
2
No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de
cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças
estão identificadas com a marca “No” (Não), no catálogo de peças ilustrado.
3
Illustrated parts catalog
25
Illustrated parts catalog
26
HP contact information
For United States and worldwide contact information, see the Contact HP website at
http://hp.com/go/assistance.
In the United States:
•
To contact HP by phone, call 1-800-334-5144. For continuous quality improvement, calls may
be recorded or monitored.
•
If you have purchased a Care Pack (service upgrade), see the Support & Drivers website at
http://www8.hp.com/us/en/support-drivers.html. If the problem cannot be resolved at the
website, call 1-800-633-3600. For more information about Care Packs, see the HP website at
http://pro-aq-sama.houston.hp.com/services/cache/10950-0-0-225-121.html.
Before you contact HP
Be sure to have the following information available before you call HP:
•
•
•
•
•
•
•
Technical support registration number (if applicable)
Product serial number
Product model name and number
Applicable error messages
Add-on boards or hardware
Third-party hardware or software
Operating system type and revision level
Illustrated parts catalog
27
Removal and replacement procedures
This chapter provides subassembly/module-level removal and replacement procedures for the HP
ProLiant SL390s G7 4U Half-width Server.
Review the specifications of a new component before installing it to make sure it is compatible with
the server. When you integrate new components into the system, record its model and serial number,
and any other pertinent information for future reference. After completing any removal or replacement
procedure, run the diagnostics program to verify that all components operate properly.
NOTE: The figures used in this chapter to illustrate procedural steps are labeled numerically (i.e., 1,
2…). When these figures are used in substep items, the alphabetically labeled instructions
correspond to the numbered labels on the related figure (i.e., label 1 corresponds to step a, label 2
corresponds to step b, etc.). The procedures described in this section assume that the server is out of
the rack and is positioned on a flat, stable surface.
Hardware configuration tools
You need the following items for some procedures:
•
•
•
T-10/T-15 wrench
Flat-blade screwdriver
Phillips screwdriver
The following references and software tools may also be used:
•
•
•
HP ProLiant SL390s G7 4U Half-width Server Easy Set-up CD
IPMI Event Log
Diagnostics Software
Hardware configuration information
Electrostatic discharge information
An electrostatic discharge (ESD) can damage static-sensitive devices or microcircuit. Proper
packaging and grounding techniques are necessary precautions to prevent damage. To prevent
electrostatic damage, observe the following precautions:
•
•
•
Transport products in static-safe containers such as conductive tubes, bags, or boxes.
Keep electrostatic-sensitive parts in their containers until they arrive at static-free stations.
Cover workstations with approved static-dissipating material. Use a wrist strap connected to the
work surface, and properly grounded (earthed) tools and equipment.
•
Keep work area free of nonconductive materials, such as ordinary plastic assembly aids and
foam packing.
•
Make sure that you are always properly grounded (earthed) when touching a static-sensitive
component or assembly.
•
•
Avoid touching pins, leads, or circuitry.
Always place drives with the Printed Circuit Board (PCB) assembly-side down.
Removal and replacement procedures 28
•
Use conductive field service tools.
Pre-installation procedure
Perform the steps below before you open the server or before you remove or replace any component.
WARNING: Failure to properly turn off the server before you open the server or before your start
installing/removing components may cause serious damage as well as bodily harm.
1.
Turn off the server and all the peripherals connected to it.
2.
Unplug all cables from the power outlets to avoid exposure to high energy levels that may cause burns
when parts are short-circuited by metal objects such as tools or jewelry.
If necessary, label each one to expedite reassembly.
3.
If server is installed in a rack, remove server and place it on a flat surface.
4.
Disconnect telecommunication cables to avoid exposure to shock hazard from ringing voltages.
5.
Remove the tray out according to the instructions described in this chapter.
6.
Follow the ESD precautions listed previously in this chapter when handling a server component.
IMPORTANT: To streamline the configuration process, read through the entire installation/removal
procedure first and make sure you understand them before you begin.
Post-installation procedure
Observe the following items after installing or removing a server component:
1.
Be sure all components are installed according to the described step-by-step instructions.
2.
Check to make sure you have not left loose tools or parts inside the server.
3.
Reinstall the PCI riser, peripherals, and system cables that you have removed.
4.
Reinstall the server into the chassis.
5.
Connect all external cables to the system.
6.
Press the power button on the front panel to turn on the server.
Server warnings and cautions
Before installing a server, be sure that you understand the following warnings and cautions.
WARNING: To reduce the risk of electric shock or damage to the equipment:
• Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
• Unplug the power cord from the power supply to disconnect power to the equipment.
• Do not route the power cord where it can be walked on or pinched by items placed against it. Pay
particular attention to the plug, electrical outlet, and the point where the cord extends from the server.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal
system components to cool before touching them.
CAUTION: Do not operate the server for long periods with the access panel open or removed.
Operating the server in this manner results in improper airflow and improper cooling that can lead
to thermal damage.
Removal and replacement procedures
29
CAUTION: The following rack-mount instructions shall be paid attention to.
• Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly, the operating
ambient temperature of the rack environment may be greater than room ambient. Therefore,
consideration should be given to installing the equipment in an environment compatible with the
maximum ambient temperature (Tma) specified by the manufacturer.
• Reduced Air Flow - Installation of the equipment in a rack should be such that the amount of air
flow required for safe operation of the equipment is not compromised.
• Mechanical Loading - Mounting of the equipment in the rack should be such that a hazardous
condition is not achieved due to uneven mechanical loading.
• Circuit Overloading - Consideration should be given to the connection of the equipment to the
supply circuit and the effect that overloading of the circuits might have on overcurrent protection
and supply wiring. Appropriate consideration of equipment nameplate ratings should be used
when addressing this concern.
• Reliable Earthing - Reliable earthing of rack-mounted equipment should be maintained.
Particular attention should be given to supply connections other than direct connections to the
branch circuit (e.g. use of power strips)."
Symbols on equipment
The following symbols may be placed on equipment to indicate the presence of potentially hazardous
conditions.
This symbol indicates the presence of hazardous energy circuits or electric shock
hazards. Refer all servicing to qualified personnel.
To reduce the risk of injury from electric shock hazards, do not open this enclosure.
Refer all maintenance, upgrades, and servicing to qualified personnel.
This symbol indicates the presence of electric shock hazards. The area contains no
user or field serviceable parts. Do not open for any reason.
To reduce the risk of injury from electric shock hazards, do not open this enclosure.
This symbol on an RJ-45 receptacle indicates a network interface connection.
To reduce the risk of electric shock, fire, or damage to the equipment, do not plug
telephone or telecommunications connectors into this receptacle.
This symbol indicates the presence of a hot surface or hot component. If this surface is
contacted, the potential for injury exists.
To reduce the risk of injury from a hot component, allow the surface to cool before
touching.
This symbol indicates that the component exceeds the recommended weight for one
individual to handle safely.
To reduce the risk of personal injury or damage to the equipment, observe local
occupational health and safety requirements and guidelines for manual material
handling.
Removal and replacement procedures 30
These symbols, on power supplies or systems, indicate that the equipment is supplied
by multiple sources of power.
To reduce the risk of injury from electric shock, remove all power cords to completely
disconnect power from the system.
Powering down the server
The server does not completely power down when the power button on the front panel is pressed. The
button toggles between On and Standby. The standby position removes power from most electronics
and the drives, but some internal circuitry remains active. To completely remove all power from the
system, disconnect all power cords from the server.
To power down the server:
1.
Shut down server as directed by the operating system documentation.
2.
Press the power button to toggle to Standby.
This places the server in standby mode changing the power LED indicator to amber. In this
mode, the main power supply output is disabled. Standby does not completely disable or
remove power from the system.
3.
Be sure that the power LED indicator is turned off and that the fan noise has stopped.
4.
Disconnect all external peripheral devices from the server.
System tray removal and replacement procedures
The system tray is removable for a server component removal and replacement.
To remove the system tray:
1.
Press latch to release the handle.
2.
Rotate the handle to disengage the power connector.
3.
Extend the server from the chassis until the release latch catches.
4.
Firmly holding the server, press the release button.
5.
Remove the server from the chassis.
Removal and replacement procedures 31
Figure 1 Removing the left server
Figure 2 Removing the right server
Removal and replacement procedures 32
To install the system tray:
1.
Install the system tray into the chassis and push it until it stops.
2.
Press the latch to secure the system tray to the chassis.
Figure 3 Installing the left server
Figure 4 Installing the right server
Cable management
Always follow good cable management practices when working inside the computer.
•
•
Keep cables away from major heat sources like the heatsink.
•
•
Keep cables clear of sliding or moveable parts to prevent cutting or crimping.
•
Some flat ribbon cables come pre-folded. Never change the folds on these cables.
Do not jam cables on top of expansion cards or memory modules. Printed circuit cards are not
designed to withstand excessive pressure.
When folding a flat ribbon cable, never fold to a sharp crease. Sharp creases may damage the
wires.
Removal and replacement procedures 33
•
•
•
•
Do not sharply bend any cable. A sharp bend can break the internal wires.
Never bend a SATA data cable tighter than a 30 mm (1.18 in) radius.
Never crease a SATA data cable.
Do not rely on components like the drive cage, power supply, or system cover to push cables
down into the chassis.
Removing power supply cables from the system board connectors (J36) follow below steps:
1.
Squeeze on the top of the retaining latch attached to the cable end of the connector.
2.
Grasp the cable end of the connector and pull it straight up.
CAUTION: Always pull the connector - NEVER pull on the cable. Pulling on the cable could damage
the cable and result in a failed power supply.
Figure 5 Unplugging power cables
Cable connections
The following table provides information about cable connector.
Cable
From
To
System board power cable
(left and right trays)
J2 on the personality board
J36 on the system board
RPS cable (left and right trays)
J3 on the personality board
J42 on the system board
8 HDD backplane power cable
(left and right trays)
P6 on the personality board
J14 on the 8 HDD backplane
Mini-SAS cable 1
I2C and J1 on the HDD backplane
J39, J22, J32, J9, J19 on the system
board
Health LED
Health LED
J21 on the system board
Removal and replacement procedures 34
Hard drives
The HP ProLiant SL390s G7 4U Half-width Server tray can accommodate up to eight SFF hard disk
drives or SSDs. One chassis can accommodate two 4U server trays for up to 16 SFF hard disk drives
or SSDs. The server supports both SAS/SATA hard disk drives and SSDs.
Figure 6 Hard drive locations
Item
Description
1
SAS/SATA drive 1
2
SAS/SATA drive 2
3
SAS/SATA drive 3
4
SAS/SATA drive 4
5
SAS/SATA drive 5
6
SAS/SATA drive 6
7
SAS/SATA drive 7
8
SAS/SATA drive 8
Removal and replacement procedures 35
To remove an SFF hard drive:
1.
Press the thumb release to release the SFF hard drive cam latch.
2.
Rotate the cam latch and pull the SFF hard drive out of the HDD cage.
Figure 7 Removing a hot-plug hard disk drives or SSDs
To remove the HDD cage:
1.
Loosen the two thumbscrews.
2.
Remove the two screws in the upper corner of the HDD cage.
3.
Slide the HDD cage outward and then lift up the HDD cage to remove the HDD cage out of the tray.
Figure 8 Removing the HDD cage
Removal and replacement procedures 36
To install the HDD cage:
1.
Position the HDD cage in the tray and install it as shown in below figure.
2.
Fasten the two thumbscrews.
3.
Fasten the screws in the upper corner.
Figure 9 Installing the HDD cage
CAUTION: The HP ProLiant SL390s G7 4U Half-width Server supports disk drive hot-swapping. To
avoid hand contact with an electrical hazard, do not remove more than one drive carrier a time.
To install an SFF hard drive:
1.
Push the SFF hard drive into the HDD cage until it stops.
2.
Press the SFF hard drive cam latch inward until it clicks.
Figure 10 Installing a hot-plug hard disk drives or SSDs
IMPORTANT: Do not discard the hard drive blank. If the drive is removed in the future, you must
reinstall the hard drive blank to maintain proper system airflow.
Removal and replacement procedures 37
System board configuration
Processor
The HP ProLiant SL390s G7 4U Half-width Server, with two nodes, supports four-processor operation.
With two processors installed, each Node supports boot functions through the processor installed in
processor socket 1. However, if processor 1 fails, the system automatically boots from processor 2
and provides a processor failure message.
The processor socket supports Quad-Core Intel Nehalem and Westmere Processors High Wattage
130W, 95W, 80W (Dual CPUs 64-bit), and Nehalem Processors Low Wattage 60W and Westmere
Processor Low Wattage 40W (Dual CPUs 64-bit).
CAUTION: HP recommends using processors of the same speed or cache size to prevent possible
server malfunction.
Figure 11 Processor locations
Item
Description
1
Processor 1
2
Processor 2
WARNING: To reduce the risk of personal injury from hot surfaces, allow the heatsink and the
processor to cool before touching them.
To remove the heatsink:
CAUTION: Heatsink screws should be tightened and loosened in opposite sequence. Do not
overtighten the screws as this can damage the system board, connectors, or screws. A maximum
torque of 6-8 in-lb is set for the system.
CAUTION: Place the heatsink down in an upright position with the thermal patch facing upward. Do
not let the thermal patch touch the work surface.
Removal and replacement procedures 38
1.
Loosen the first screw about three quarters out, then loosen the second screw completely.
2.
Completely loosen the first screw.
3.
Lift the heatsink away from the system board.
Figure 12 Removing the heatsink
IMPORTANT: If the heatsink has been removed for any reason on a previously installed processor, it
is critical that you apply more thermal interface material to the integrated heat spreader on the
processor to ensure proper thermal bonding between the processor and the heatsink.
To remove a processor:
1.
Open the processor locking lever and the processor socket retaining bracket.
Figure 13 Opening the processor socket retaining bracket
2.
Using the processor removal tool, remove the processor from the system board:
a. Line up the processor tool, ensuring the locking lever graphic on the tool is correctly oriented.
b. Press in on the plastic tabs, and then place the tool on the processor.
c.
Release the tabs, and then carefully lift the processor and tool up straight.
Removal and replacement procedures 39
Figure 14 Removing the processor
3.
Carefully rotate the tool, and then push in and release the tabs to secure the processor in the tool.
Figure 15 Securing a processor
CAUTION: To avoid damage to the processor, do not touch the bottom of the processor, especially
the contact area.
Removal and replacement procedures
40
To install a new processor:
1.
Carefully insert the processor into the processor installation tool. Handle the processor by the edges only,
and do not touch the bottom of the processor, especially the contact area.
Figure 16 Inserting a processor
2.
Be sure the tool is oriented correctly. Align the processor installation tool with the socket, and then install the
processor. THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED.
Removal and replacement procedures 41
Figure 17 Installing a processor
CAUTION: THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED. To avoid
damage to the system board:
• Never install or remove a processor without using the processor installation tool.
• Do not touch the processor socket contacts.
• Do not tilt or slide the processor when lowering the processor into the socket.
Removal and replacement procedures 42
3.
Press and hold the tabs on the processor installation tool to separate it from the processor, and then remove
the tool.
Figure 18 Removing the processor installation tool
4.
Close the processor socket retaining bracket and the processor locking lever.
CAUTION: Be sure to close the processor socket retaining bracket before closing the processor
locking lever. The lever should close without resistance. Forcing the lever closed can damage the
processor and socket, requiring system board replacement.
Figure 19 Closing the processor socket retaining bracket
CAUTION: To allow heatsink to draw as much heat as possible from the processor base, there must
be good contact between the hea sink base and the top of the processor. To ensure good contact,
you must apply thermal interface material.
Removal and replacement procedures 43
To apply the thermal grease compound:
1.
Use the alcohol pad provided in the spare part kits or a clean cloth dipped in rubbing alcohol to clean the
contact surface on the heatsink and on the new processor. Wipe the contact surfaces several times to make
sure that no particles or dust contaminants are evident.
2.
Apply all the grease to the top of the processor in the following pattern to ensure even distribution.
Figure 20 Processor thermal grease pattern
CAUTION: HP recommends using Shin-Etsu X-23-7783D thermal grease compound for your ProLiant
server.
CAUTION: Never touch the bottom of the processor; any contaminant could prevent the mounting
pads from making contact with the socket.
CAUTION: Applying too much grease creates a gap between the contact surfaces, significantly
reducing the ability of the heatsink to draw out heat. Installing the heatsink with excessive grease
can also cause the grease to spread over the processor pins or the system board base, which can
cause electrical shorts that damage the system.
To install the heatsink:
CAUTION: To prevent overheating or a possible system crash, use only a heatsink model specified
for the HP ProLiant SL390s G7 4U Half-width Server.
CAUTION: Heatsink screws should be tightened and loosened in opposite sequence. Do not
overtighten the screws as this can damage the system board, connectors, or screws. A maximum
torque of 6-8 in-lb is set for the system.
1.
Position the heatsink on the processor backplate.
2.
Tighten the first screw about three quarters in, then tighten the second screw completely.
3.
Completely tighten the first screw.
Removal and replacement procedures 44
Figure 21 Installing the heatsink
Memory
The HP ProLiant SL390s G7 4U Half-width Server has 12 DIMM slots that support up to 192GB
maximum system memory.
You must adhere to the following guidelines when adding or replacing memory modules:
•
•
•
•
•
•
•
•
•
Support 12 DDR3 240-pin RDIMM (SR, DR, QR) or UDIMM (SR, DR) slots (6 DIMMs per CPU).
RDIMM = Registered DIMM; UDIMM = Unbuffered DIMM.
Channel 0 is located furthest to processor, followed by channel 1 then channel 2.
DIMM 0 is the furthest from the processor of the two DIMMs in a given channel.
Single RDIMM capacity up to 16GB; single UDIMM capacity up to 2GB.
Speed is 800 MHz, 1067 MHz and 1333 MHz depending on DIMM population
Supported DIMM: 1GB, 2GB, 4GB, 8GB and 16GB (192GB maximum capacity) DDR3
DIMM voltage is 1.5V or LV 1.35V.
For 2P system, both physical processors in each socket must be of the same type and speed.
Removal and replacement procedures 45
Figure 22 DIMM slots
NOTE: The DIMM should be installed from the furthest A channel DIMM slot.
Figure 23 DIMM order
To remove a memory module:
1.
Completely open the holding clips securing the module.
2.
Gently pull the memory module upward to remove it from the slot.
Removal and replacement procedures 46
Figure 24 Removing a memory module
CAUTION: Place the memory module on a static-dissipating work surface or inside of an anti-static
bag.
To install a memory module:
1.
Align the notch on the bottom edge of the module with the keyed surface of the DIMM slot and then press
the module fully into the slot.
2.
Firmly press the holding clips inward to secure the memory module in place.
Figure 25 Installing a memory module
CAUTION: The memory slots are structured to ensure proper installation. If you insert a memory
module but it does not fit easily into the slot, you may have inserted it incorrectly. Double-check the
orientation of the module and reinsert. If the holding clips do not close, the module is not inserted
correctly.
NOTE: The HP ProLiant SL390s G7 4U Half-width Server supports up to 12 memory modules. Install
them in the DIMM slots starting from the DIMM 1 slot.
Removal and replacement procedures
47
PCI expansion cards
System board PCI expansion slot
There is one PCIe x24 expansion slot for riser board installation on the system board.
Figure 26 System board PCI expansion slot
To install PCIe x24 riser card:
1.
Install the PCIe x24 riser card to the PCIe bracket and fasten the screws.
Figure 27 Installing the PCIe x24 riser card
Removal and replacement procedures 48
2.
Install the PCIe LP card to the PCIe x24 riser assembly.
Figure 28 Installing the PCIe LP card
3.
Install the PCIe assembly to the tray and fasten the screws as shown in below figure.
Figure 29 Installing the PCIe assembly
Removal and replacement procedures 49
To remove the PCIe x24 riser card:
1.
Loosen the screws as described in below figure.
2.
Remove the PCIe assembly.
Figure 30 Removing PCIe assembly
3.
Loosen the screws and remove the PCIe LP card from the PCIe assembly.
Figure 31 Removing the PCIe LP card
Removal and replacement procedures 50
4.
Loosen the screws and separating the PCIe x24 riser card from the PCIe bracket.
Figure 32 Removing PCIe x24 riser card f
QPI mezzanine card
NOTE: The QPI mezzanine will mate through an FCI Mezzanine connector 15mm in height. It will
be used to connect up to eight GPUs.
To remove the QPI mezzanine assembly:
1.
Loosen the screws as shown in below figure.
2.
Lift the QPI mezzanine assembly up and remove it out of the tray.
Figure 33 Removing the QPI mezzanine assembly
Removal and replacement procedures 51
To install the QPI mezzanine assembly:
1.
Align the interposer riser card of QPI mezzanine assembly to the system board QPI mezzanine connector.
2.
Install QPI mezzanine assembly to the tray and fasten the screws.
Figure 34 Installing the QPI mezzanine assembly
System battery
The server uses nonvolatile memory that requires one battery per system board to retain system
information when power is removed.
This 3-volt lithium coin cell battery is located on the system board.
Figure 35 System battery location
WARNING: Note the following reminders when replacing the system battery:
• Replace the battery with the same type as the battery recommended by HP. Use of another battery may
present a risk of fire or explosion.
• A risk of fire and chemical burn exists if the battery is not handled properly. Do not disassemble, crush,
puncture, or short external contacts, or expose the battery to temperatures higher than 60°C (140°F).
Removal and replacement procedures 52
• Do not dispose of used battery in water or fire. Dispose of used batteries according to manufacturer's
instructions.
CAUTION: Loss of BIOS settings occurs when the battery is removed. You must reconfigure BIOS
settings whenever you replace the battery.
NOTE: If the server no longer automatically displays the correct date and time, you may need to
replace the system battery. Under normal usage, battery life is five to ten years.
To replace the system battery:
1.
Release the battery from its holder; squeeze the metal clamp that extends above top of the battery. When
the battery pops up, lift it out.
2.
Insert the new battery, slide one edge of the replacement battery under the holder’s lip with the positive
side facing the metal clamp. Push the other edge down until the clamp snaps over the top of the battery.
Figure 36 Replacing the battery
System board removal and replacement procedure
NOTE: The system board spare part kit does not contain processors or DIMMs. These have to be
moved from the defective board and installed on the new board. Follow directions on the removal
and replacement of these parts.
To remove the system board from the left tray:
1.
Remove the six screws that secure the system board to the tray.
2.
Slide the system board in the direction as show to release it.
Removal and replacement procedures 53
Figure 37 Releasing the system board from the left tray
3.
Swivel the system board upward and remove it out of the left tray.
Figure 38 Removing the system board from the left tray
Removal and replacement procedures
54
To remove the system board from the right tray:
1.
Remove the six screws that secure the system board to the tray.
2.
Slide the system board in the direction as show to release it.
Figure 39 Releasing the system board from the right tray
3.
Swivel the system board upward and remove it out of the right tray.
Figure 40 Removing the system board from the right tray
IMPORTANT: Do not discard the screws. If the system board is removed in the future, you must keep
them for future use.
To install the system board in the left tray:
1.
Align one side of the system board to the tray and make sure the edge of the MB hit the bottom of the tray.
2.
Softly put the other side down.
3.
Slide the system board towards the front I/O board.
Removal and replacement procedures 55
Figure 41 Installing the system board in the left tray
4.
Fasten the six screws to secure the system board to the left tray.
Figure 42 Securing the system board in the left tray
To install the system board in the right tray:
1.
Align one side of the system board to the tray and make sure the edge of the system board hit the bottom of
the tray.
2.
Softly put the other side down.
Removal and replacement procedures 56
3.
Slide the system board towards the front I/O board.
Figure 43 Installing the system board in the right tray
4.
Fasten the six screws to secure the system board to the right tray.
Figure 44 Securing the system board in the right tray
Personality board
To remove the personality board:
1.
Remove the three screws that secure the personality board assembly from the tray.
2.
Release the personality board assembly from the tray.
3.
Unfasten the three screws as show in step 3.
4.
Remove the small bracket from the personality board.
5.
Separate the personality board from the personality board bracket.
Removal and replacement procedures 57
Figure 45 Removing the personality board
To install the personality board:
1.
Install the personality board to the personality board bracket.
2.
Install the small bracket to the top of the personality board.
3.
Fasten the three screws as show in step 3.
4.
Place the personality board in the tray.
5.
Fasten the three screws to secure the personality board.
Figure 46 Installing the personality board
Removal and replacement procedures 58
Power supply unit (PSU)
Located on the rear panel of the server power supply is a standard ranging 750 W or 1200 W PSU
with PFC (power factor correction) function.
Figure 47 Power supply unit
WARNING: Take note of the following reminders to reduce the risk of personal injury from electric
shock hazards and/or damage to the equipment.
• DO NOT open the power supply unit. There are no serviceable parts inside it.
• Installation of power supply units should be referred to individuals who are qualified to service server
systems and are trained to deal with equipment capable of generating hazardous energy levels.
To remove the PSU backplane:
1.
Remove the top cover from the power supply cage.
2.
Remove the PSU backplane.
3.
Reinstall the top cover to the power supply cage.
Figure 48 Removing the PSU backplane
Removal and replacement procedures 59
To install the PSU backplane:
1.
Remove the top cover from the power supply cage.
2.
Install the PSU backplane.
3.
Reinstall the top cover to the power supply cage.
Figure 49 Installing the PSU backplane
To remove the power supply:
1.
Press the port colored button on the power supply latch.
2.
Slide the power supply out of the power supply bay.
Figure 50 Removing the power supply
Removal and replacement procedures 60
To install the power supply:
1.
Align the power supply edge card connector with the open slot of power supply cage.
2.
Slide the power supply into the power supply bay until it snaps into place.
Figure 51 Installing the power supply
System fan
The server has eight system fans located on the rear panel of chassis.
The figure below identifies the system fans by their device number.
Figure 52 System fan locations
Item
Description
1
Fan 1
2
Fan 2
3
Fan 3
Removal and replacement procedures
61
Item
Description
4
Fan 4
5
Fan 5
6
Fan 6
7
Fan 7
8
Fan 8
A new system fan can be installed to allow the server to operate properly in case a default system fan
becomes defective.
To remove the system fan:
1.
Squeeze the two release tabs on the system fan together to release it from the chassis.
2.
Lift the system fan away from the chassis.
Figure 53 Removing the system fan
Removal and replacement procedures 62
To install the system fan:
1.
Insert the system fan into the chassis.
Figure 54 Installing the system fan
GPU
GPU placement
Observe the following guidelines for GPU installation in the left and right trays:
•
•
•
•
•
•
•
•
One GPU installed: GPU 1
Two GPUs installed: GPU 1 + GPU 2
Three GPUs installed: GPU 1 + GPU 2 + GPU 3
Four GPUs installed: GPU 1 + GPU 2 + GPU 3 + GPU 4
Five GPUs installed: GPU 1 + GPU 2 + GPU 3 + GPU 4 + GPU 5
Six GPUs installed: GPU 1 + GPU 2 + GPU 3 + GPU 4 + GPU 5 + GPU 6
Seven GPUs installed: GPU 1 + GPU 2 + GPU 3 + GPU 4 + GPU 5 +GPU 6 + GPU 7
Eight GPUs installed: GPU 1 + GPU 2 + GPU 3 + GPU 4 + GPU 5 +GPU 6 + GPU 7 + GPU 8
Removal and replacement procedures 63
Figure 55 GPU location on the left tray
Item
Description
1
GPU 1
2
GPU 2
3
GPU 3
4
GPU 4
5
GPU 5
6
GPU 6
7
GPU 7
8
GPU 8
Removal and replacement procedures 64
Figure 56 GPU location on the right tray
Item
Description
1
GPU 1
2
GPU 2
3
GPU 3
4
GPU 4
5
GPU 5
6
GPU 6
7
GPU 7
8
GPU 8
GPU power capping
# of GPU
GPU installation slot
Max inlet temperature
Node power
Chassis DC power
1
1@250W
35°C
707W
1770W
2
1,2@250W
35°C
957W
2270W
3
1,2,7@250W
35°C
1207W
2770W
4
1,4,6,7@250W
35°C
1462W
3280W
5
1,2,3,6,7@250W
35°C
1712W
3780W
6
1,2,3,6,7,8@250W
35°C
1962W
4280W
7
1,2,3,5,6,7,8@225W
30°C
2222W
4800W
8
1,2,3,4,5,6,7,8@225W
30°C
2472W
5300W
Removal and replacement procedures 65
NOTE:
• Power for GPUs 7 and 8 are calculated at 250W. Even though the GPU power capped at 225W, power
still increased to 250W level for duration of less than ~150msec. This is due to the GPU power cap
respond time.
•
•
Node power configuration: 2x95W CPU, 12xDIMM, P212, 8 SFF HDD.
Chassis DC power is calculated with 8 nonredundant fans at 100% with two 4U chassis.
To set the power capping values with the NVIDIA iromfoem tool:
1.
To download the NVIDIA iromfoem tool with the following internal URL:
http://tappet.cce.hp.com/~accteam/kits/nvidia/iromflash/iromfoem
2.
List the available power cap values:
3.Iromfoem - - listpwrcap
4.
Set the power cap value:
5.iromfoem - - wrpwrcap <value>
6.
Read current power cap value:
7.iromfoem - - rdpwrcap
NOTE: To target a specific GPU, use the index flag. If the flag is not set, you will be prompted to
select which GPU to change.
Example: set GPU1 to 250W
Iromfoem –i1 - - wrpwrcap250
Installing the 8 GPU shelf
To remove the 8 GPU shelf:
1.
Loosen the ten screws.
2.
Lift the 8 GPU shelf from the tray using both the front (A) and rear (B) handles.
Figure 57 Removing the 8 GPU shelf
Removal and replacement procedures 66
To install the 8 GPU shelf:
1.
Install the 8 GPU shelf into the tray.
2.
Fasten the screws as described in below figure to secure the 8 GPU shelf to the tray.
Figure 58 Installing the 8 GPU shelf
Installing the M-series GPU option
To install an M-series GPU:
1.
Align the front bracket with the M-series GPU.
2.
Fasten the screws to secure the front bracket to the M-series GPU.
Figure 59 Installing the M-series GPU front bracket
Removal and replacement procedures 67
3.
Install the rear bracket to M-series GPU and fasten the screws.
Figure 60 Installing the M-series GPU rear bracket
4.
Install the M-series GPU assembly into the 8 GPU shelf.
5.
Fasten the screws.
Figure 61 Installing the M-series GPU assembly
Removal and replacement procedures 68
Front bezel
To remove the front bezel:
1.
Hold the front bezel and slide it upward to release it from the chassis.
Figure 62 Removing the front bezel
To install the front bezel:
1.
Align the front bezel on the tray and make sure the notches on each side of the bezel align with the
standoffs on the chassis.
2.
Install the front bezell and make sure the two standoff catches.
Figure 63 Installing the front bezel
Removal and replacement procedures 69
Connectors, switches, and LEDs
This chapter contains illustrations and tables identifying and describing the connectors, switches,
buttons, and LED indicators located on the HP ProLiant SL390s G7 4U Half-width Server.
Connectors and components
Front panel components
Figure 64 Front panel components
Item
Description
1
VGA port
2
Serial port
3
Power LED/SW
4
SFP PLUS connector
5
QSFP
6
Top: NIC 2 connector
Bottom: NIC 1/iLO 3 connector
7
USB connectors
8
UID LED/SW
9
iLO 3 network port
10
Front PCIe bracket (LP slot)
11
HDD 1
Connectors, switches, and LEDs 70
Item
Description
12
HDD 2
13
HDD 3
14
HDD 4
15
HDD 5
16
HDD 6
17
HDD 7
18
HDD 8
19
Health LED
Rear panel components
Figure 65 Rear panel components
Item
Description
1
Power supply 1
2
Power supply 2
3
Power supply 3
4
Power supply 4
5
UID LED/SW
6
APM connector
7
Fan 1
8
Fan 2
9
Fan 3
10
Fan 4
Connectors, switches, and LEDs 71
Item
Description
11
Fan 5
12
Fan 6
13
Fan 7
14
Fan 8
System board components
Figure 66 System board components
Item
Designator
Description
1
J38
Serial port
2
SW3
Power LED/SW
3
J30
QSFP cage
4
J41
Top: NIC 1 port
Bottom: NIC 2 port
5
J37
Top: ILO port
Bottom: USB 2.0 port
6
SW4
UID LED/SW
7
J12
microSD card slot
8
U2
IB
9
U84
ICH
10
J56
QPI connector
Connectors, switches, and LEDs
72
Item
Designator
Description
11
J32
SATA 1 connector
J9
SATA 2 connector
J18
SATA 3 connector
J19
SATA 4 connector
J25
SATA 5 connector
J22
SATA 6 connector
@U10,
Processor 2 VRD and CPU1 DIMM VRD
12
@U22,
@U41,
@U51,
@U12,
@U10,
@U14,
@U11
13
XU2
Processor 2 socket
14
J1
Processor 1 DDR3 DIMM slot
J2
Processor 1 DDR3 DIMM slot
J4
Processor 1 DDR3 DIMM slot
J5
Processor 1 DDR3 DIMM slot
J7
Processor 1 DDR3 DIMM slot
J8
Processor 1 DDR3 DIMM slot
15
XU1
Processor 1 socket
16
J42
RPS connector
17
J36
Power connector
@U24,
Processor 1 VRD
18
@U5
@U4
@U30
@U27
J10
Processor DDR3 DIMM slot
J11
Processor 2 DDR3 DIMM slot
J13
Processor 2 DDR3 DIMM slot
J14
Processor 2 DDR3 DIMM slot
J16
Processor 2 DDR3 DIMM slot
J17
Processor 2 DDR3 DIMM slot
20
@U18,
@U23,
Processor 2 DIMM VRD
21
U66
IOH
22
XBT1
Battery
23
J24
Riser connector
24
J28
SFP cage
25
J53
IB enablement
19
Connectors, switches, and LEDs 73
Item
Designator
Description
26
J40
VGA port
Serial port connection is compatible with the DIGI CM RJ-45 and Sun/Cisco RJ-45. Straight Cat 5e cable
can be used for this interface.
For connecting to Cyclades connection, use ADB2239. For connecting to DB9M connection, use rolled
cat5e and digi76000702 or manually wire with Digikey P/N 046-0000-ND.
Table 1 Pin out information
Item
SL390s serial port
DIGI CM RJ-45
Sun RJ-45
Cisco RJ-45
Cyclades RJ-45
1
RTS
CTS
CTS
RTS
RTS
2
DTR
DSR
DSR
DTR
DTR
3
TXD
RXD
RXD
TXD
TXD
4
GND
GND
GND
GND
GND
5
DCD
DCD
DCD
DCD
CTS
6
RXD
TXD
TXD
RXD
RXD
7
DSR
DTR
DTR
DSR
DCD
8
CTS
RTS
RTS
CTS
DSR
Jumpers and switches
Chassis ID (J29) jumper
Table 2 System configuration jumper settings
Jumper
Status
J29
1-2, default setting, 2-3 clear CMOS
All switches are off as default.
Table 3 System maintenance switch
Position
Description
Definition
1
iLO Security Override
OFF = normal
ON = security disabled
2
Configuration Lock
OFF = normal
ON = configuration locked
3
Reserved
—
4
Reserved
—
5
Password Disable
OFF = normal
ON = power-on password disabled
Connectors, switches, and LEDs 74
Table 3 System maintenance switch
Position
Description
Definition
6
Reset Configuration
OFF = normal
ON = invalidates/resets configuration
8:7
Reserved
[8:7] = LED Control
Main Power
OFF: OFF = Port85
OFF:ON = iLO
ON:OFF = Port84
ON:ON = System CPLD Version
Aux Power
OFF: OFF = iLO
OFF:ON = iLO
ON:OFF = Reserved
ON:ON = Reserved
ON:ON = RMII CPLD Version
10:9
Chassis ID
[10:9] = Chassis ID
00 = Standard system configuration (Spartan)
01 = Areus Chassis
10 = T2/Optimus Chassis
11= Reserved
Table 4 Personality board switches
Tray type
Minimum
Nominal
Maximum
Resistor pull Resistor pull
voltage (Volt) voltage (Volt) voltage (Volt) down value up value (K(K-Ohms, 1%) Ohms, 1%)
Tray ID
Standby Voltage
3.14
3.3
3.47
NA
5.6
0x00
Tray Uninstalled
3.14
3.3
3.47
NA
5.6
0x00
Unused
2.81
2.97
3.12
49.9
5.6
0x10
Reserved
2.50
2.64
2.79
22.6
5.6
0x0F
Reserved
2.21
2.34
2.47
13.7
5.6
0x0E
Reserved
1.96
2.08
2.19
9.53
5.6
0x0D
Unused
1.62
1.72
1.83
6.123
5.6
0x0C
1.39
1.48
1.57
4.536
5.6
0x0B
(DIP Setting: 00000)
(DIP Setting: 00001)
Unused
(DIP Setting: 00010)
Connectors, switches, and LEDs 75
Table 4 Personality board switches
Tray type
Minimum
Nominal
Maximum
Resistor pull Resistor pull
voltage (Volt) voltage (Volt) voltage (Volt) down value up value (K(K-Ohms, 1%) Ohms, 1%)
Ariston 8-GPU Node 1.02
4U
Tray ID
1.09
1.16
2.749
5.6
0x0A
0.86
0.91
1.969
5.6
0x09
0.66
0.71
0.76
1.536
5.6
0x08
0.53
0.57
0.61
1.174
5.6
0x07
0.41
0.44
0.47
0.872
5.6
0x06
0.30
0.32
0.35
0.612
5.6
0x05
0.23
0.24
0.26
0.449
5.6
0x14
0.19
0.20
0.22
0.368
5.6
0x13
0.15
0.16
0.17
0.286
5.6
0x12
0.13
0.14
0.14
0.239
5.6
0x11
0.0
0.0
0.1
0
5.6 (or not
present)
0xFF
(DIP Setting: 00011)
Ariston 3-GPU Node 0.80
2U
(DIP Setting: 00100)
Ariston Compute
Node 1U
(DIP Setting: 00101)
Unused
(DIP Setting: 00111)
Unused
(DIP Setting: 01000)
Unused
(DIP Setting: 01100)
Unused
(DIP Setting: 10000)
Unused
(DIP Setting: 10100)
Unused
(DIP Setting: 11001)
Unused
(DIP Setting: 11111)
Blank
Connectors, switches, and LEDs
76
LED indicators
This section contains illustration and descriptions of external status LED indicators located on the:
•
•
Front panel
Rear panel
These LED indicators aid in problem diagnosis by indicating the status of system components and
operations of the server.
Front panel LED indicators
The front panel LED indicators allow constant monitoring of basic system functions while the server is
operating.
Health LED Indicator
Figure 67 Health LED Indicator locations
Table 5 Health LED indicator status
Components
Status
Description
Health LED indicator
Red (blinking)
Critical system failure detected
Amber (blinking)
System degrade
Green
System in on and no failure
detected
Off
System is off and there is no failure
prior to system power off
Connectors, switches, and LEDs 77
Front UID LED indicator
Figure 68 Front UID LED indicator locations
Table 6 UID LED indicator status
Components
Status
Descriptions
UID LED indicator
Blue
Identification
Blue (blinking)
System is being remotely managed
Off
Off
Connectors, switches, and LEDs 78
Power LED indicator
The power status of the server is indicated by the bicolor LED on the front panel.
Figure 69 Power LED indicator locations
Table 7 Power/system health LED indicator status
Component
Status
Description
Power/system health LED
indicator
Steady green
The server is operating normally.
Steady amber
The server is system off or in hibernation with AC power.
Steady red
Critical event happens to the server. See SEL for details.
Off
The server is system off without AC power.
Connectors, switches, and LEDs 79
Rear Panel UID LED indicator
The rear UID LED indicator allows monitoring of management activity.
Figure 70 Rear UID/LED indicator location
Table 8 UID/LED indicator status
Component
Status
Description
UID LED indicator
Blue
Identification
Flashing blue
System is being remotely managed
Off
Off
Connectors, switches, and LEDs
80
Diagnostic tools
Troubleshooting resources
The HP ProLiant Servers Troubleshooting Guide provides procedures for resolving common problems
and comprehensive courses of action for fault isolation and identification, error message
interpretation, issue resolution, and software maintenance on ProLiant servers and server blades. This
guide includes problem-specific flowcharts to help you navigate complex troubleshooting processes.
To view the guide, select a language:

English (http://www.hp.com/support/ProLiant_TSG_en)

French (http://www.hp.com/support/ProLiant_TSG_fr)

Italian (http://www.hp.com/support/ProLiant_TSG_it)

Spanish (http://www.hp.com/support/ProLiant_TSG_sp)

German (http://www.hp.com/support/ProLiant_TSG_gr)

Dutch (http://www.hp.com/support/ProLiant_TSG_nl)

Japanese (http://www.hp.com/support/ProLiant_TSG_jp)
HP ROM-Based Setup Utility
RBSU is a configuration utility embedded in ProLiant servers that performs a wide range of
configuration activities that can include the following:
•
•
•
•
•
•
Configuration system devices and installed options
Enabling and disabling system features
Displaying system information
Selecting the primary boot controller
Configuring memory options
Language selection
For more information on RBSU, see the HP ProLiant SL390s G7 4U Half-width Server User Guide or
the HP website (http://www.hp.com/support/smartstart/documentation).
HP Insight Diagnostics
HP Insight Diagnostics is a proactive server management tool, available in both offline and online
versions, that provide diagnostics and troubleshooting capabilities to assist IT administrators who
verify server installations, troubleshoot problems, and perform repair validation.
HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while
the OS is not running. To run this utility, launch the SmartStart CD.
Survey functionality is installed with every SmartStart-assisted HP Insight Diagnostics installation, or it
can be installed through the HP PSP.
NOTE: The current version of SmartStart provides the memory spare part numbers for the server. To
download the latest version, see the HP website (http://www.hp.com/support).
Diagnostic tools
81
Integrated Management Log
The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each
event with 1-minute granularity.
You can view recorded events in the IML in several ways, including the following:

From within HP SIM

From within Survey Utility

From within operating system-specific IML viewers
•
For NetWare: IML Viewer
•
For Windows: IML Viewer
•
For Linux: IML Viewer Application

From within the iLO 3 user interface

From within HP Insight Diagnostics
For more information, see the Management CD in the HP Insight Foundation suite for ProLiant.
Array Diagnostic Utility
The HP Array Diagnostics Utility is a web-based application that creates a report of all HP storage
controllers and disk drives. This report provides vital information to assist in identifying faults or
conditions that may require attention. ADU can be accessed from the SmartStart CD or downloaded
from the HP website (http://www.hp.com).
HP Systems Insight Manager
HP SIM is a web-based application that allows system administrators to accomplish normal
administrative tasks from any remote location, using a web browser. HP SIM provides device
management capabilities that consolidate and integrate management data from HP and third-party
devices.
IMPORTANT: You must install and use HP SIM to benefit from the Pre-Failure Warranty for processors,
SAS and SATA hard drives, and memory modules.
For additional information, see the Management CD in the HP SIM website
(http://www.hp.com/go/hpsim).
Diagnostic tools
82
HP Insight Remote Support software
HP Insight Remote Support software delivers secure remote support for your HP Servers and Storage,
24 X 7, so you can spend less time solving problems and more time focused on your business. You
can have your systems remotely monitored for hardware failure using secure technology that has been
proven at thousands of companies around the world. In many cases, you can avoid problems before
they occur. There are two HP Insight Remote Support solutions:

For small and midsize environments: HP Insight Remote Support Standard provides basic remote
monitoring, notification/advisories and service dispatch. It is optimized for environments with 1
to 50 servers and can be installed on a shared HP ProLiant Windows application server. The
software supports HP EVA storage devices, HP ProLiant, BladeSystems, HP Integrity and HP
9000 servers running Microsoft Windows, Red Hat Enterprise Linux, Novell SUSE and Novell
Netware. Download from the HP website
(http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=RSSW
MBASE).

For midsize and large environments: HP Insight Remote Support Pack (formerly Service Essentials
Remote Support Pack) is targeted for larger environments and is integrated with HP Systems
Insight Manager (SIM). It provides comprehensive remote monitoring, notification/advisories,
dispatch and proactive service support for nearly all HP servers, storage, network and SAN
environments, plus selected Dell and IBM Windows servers that have a support obligation with
HP. It also enables HP to deliver higher levels of proactive support in line with HP Mission
Critical Services support agreements. Download from the HP website
(http://h20392.www2.hp.com/portal/swdepot/displayProductInfo.do?productNumber=ISDVD)
.
Both HP Insight Remote Support solutions are available at no additional cost to customers with a valid
warranty on HP technology, an HP Care Pack Service or HP contractual support agreement.
For more information, see the HP website (http://www.hp.com/go/insightremotesupport).
USB support and functionality
USB support
HP provides both standard USB 2.0 support and legacy USB 2.0 support. Standard support is
provided by the OS through the appropriate USB device drivers. Before the OS loads, HP provides
support for USB devices through legacy USB support, which is enabled by default in the system ROM.
Legacy USB support provides USB functionality in environments where USB support is not available
normally. Specifically, HP provides legacy USB functionality for the following:

POST

RBSU

Diagnostics

DOS

Operating environments which do not provide native USB support
Diagnostic tools
83
Internal USB functionality
An internal USB connector is available for use with security key devices and USB drive keys. This
solution provides for use of a permanent USB key installed in the internal connector, avoiding issues
of clearance on the front of the rack and physical access to secure data.
For additional security, external USB functionality can be disabled through RBSU. Disabling external
USB support in RBSU disables the USB connectors on the local I/O cable. Internal USB functionality is
unaffected.
Internal SD support
An internal SD connector is available for use with embedded Hypervisors. This solution provides for
use of a permanently installed SD card in the internal connector, decreasing the possibility of
tampering or loss.
Diagnostic tools
84
Physical and operating specifications
This chapter provides physical and operating specifications for the HP ProLiant SL390s G7 4U
Half-width Server.
System unit
Table 9 Hardware specifications
Item
Components
Processor socket
Intel 1366pin FCLGA
Processor support
Quad-Core Intel Xeon Series Processor
Chipset
Intel Tylersburg 36D/Intel ICH10R
Hardware monitoring device
iLO 3
Gigabit Ethernet controller
Intel 82576
Memory controller
Intel Tylersburg 36D
SATA and IDE controllers
Intel ICH10R
Embedded video controller
iLO 3
I/O subsystem
PCIe x24 expansion slot for riser board installation, supports:
• PCIe x24 riser
• PCIe x16 riser
Memory
Default media storage
• Twelve DDR3 800/1066/1333 MHz DIMM slots with ECC
• Support RDIMM and UDIMM
SAS/SATA SFF hard drive
Optional media storage
SSD drives
I/O ports
Dual port gigabit NIC connector, video connector, serial port, two USB
ports, management RJ45 port, one QSFP connector, and SFP+
connector
Status LED indicators
Front panel
• Power status
• System health status
• UID status
Rear panel
• Rear UID status
Power supply unit (PSU)
1200W Redundant, power supply
750W Redundant, power supply
Thermal solution
Eight 80mm system fans
Physical and operating specifications 85
Table 10 Physical dimensions
Item
Description
System board platform
ATX (Advanced Technology Extended)
System board dimension
17.935’’x6.5’’
Dimensions (H x W x D)
6.96 x 17.64 x 35.32 inch
(with bezel)
Server weight (approximate)
Full loading (all memory, hard drives, power supplies, and processors
installed) 70.2kg
Light loading (one piece of memory, one hard drive, and one processor
8 trays installed) 58.4kg
Table 8 Environmental specifications
Item
Description
Thermal output (maximum operating)
392 W/hr
System temperature Operating
0° to 40° C
System temperature Non-operating
-30° to 65° C
Relative humidity (non-condensing)
10% to 90% relative humidity (Rh), 82.4°F (28°C) maximum wet bulb
temperature, non-condensing.
Operating
Relative humidity (non-condensing)
Non-operating
Altitude
Operating
Altitude
Non-operating
Acoustic noise
0% to 95% relative humidity (Rh), 101.7°F (38.7°C) maximum wet bulb
temperature, non-condensing.
10,000 ft (3050 m). This value may be limited by the type and number
of options installed. Maximum allowable altitude change rate is 2000
ft/min.
30,000 ft (9144 m). Maximum allowable altitude change rate is 2000
ft/min.
Listed are the declared A-Weighted sound power levels (LWAd) and
declared average bystander position A-Weighted sound pressure levels
(LpAm) when the product is operating in a 23°C ambient environment.
Noise emissions were measured in accordance with ISO 7779 (ECMA
74) and declared in accordance with ISO 9296 (ECMA 109).
Idle
LWAd 7.7 LpAm 52.36dBA
Operating
LWAd 7.7 LpAm 52.60dBA
Emissions classification (EMC) FCC
rating
Class A
Normative standards
CISPR 22; EN55022; EN55024; FCC CFR 47, Pt 15; ICES-003;
CNS13438; GB9254; K22;K24; EN 61000-3-2; EN 61000-3-3; EN
60950-1; IEC 60950-1
Physical and operating specifications 86
Table 9 Hot-plug power supply specifications
Item
Description
Dimensions (H x W x D)
38.48 mm x 86.36 mm x 190.52 mm
Weight (approximate)
1.1 kg
Input requirements:
90 to 140 VAC
Rated line voltage (per power supply)
180 to 264 VAC
Rated input frequency
47 to 63 Hz
Rated input current
7.31A at 115VAC
3.6A at 230VAC
BTU rating
N/A
Rated input power
855W (at 100 VAC),
840.72W (at 200 VAC)
Operational Input Voltage Range
(Vrms)
90 VAC to 264 VAC full range
NOTE: For hot-plug power supply specifications and calculators to determine electrical and heat
loading for the server, see the HP Power Advisor website (http://hp.com/go/hppower advisor).
Physical and operating specifications 87
Documentation feedback
HP is committed to providing documentation that meets your needs. To help us improve the
documentation, send any errors, suggestions, or comments to Documentation Feedback
(mailto:docsfeedback@hp.com). Include the document title and part number, version number, or the
URL when submitting your feedback.
Documentation feedback
88
Index
hardware configuration
8
8 GPU bracket
installing, 67
removing, 66
A
Array Diagnostic Utility (ADU), 82
B
8 GPU bracket, 66
M1060 GPU option kit, 67
hardware configuration
hard drives, 35
memory, 45
processor, 38
references, 28
battery
replacement warnings, 52
system battery, 52
system fan, 61
C
Hardware configuration tools, 28
cable management, 33
hardware specifications
CSR (customer self repair), 5
I/O ports, 85
customer self repair (CSR), 5
LAN controller, 85
memory, 85
D
diagnostic tools, 81
diagnostics utility, 81
dimensions
server, 86
Drives
cable management, 33
hard drives, 35
Drives
cable connections, 34
E
electric shock
symbol, 30
warning, 29
F
power supply unit, 85
processor socket, 85
processor support, 85
status LED indicators, 85
thermal solution, 85
Hardware Specifications
chipset, 85
default media storage, 85
Hardware monitoring device, 85
I/O subsystem, 85
optional storage, 85
hazardous conditions. See symbols on equipment
hazardous energy circuits
symbol, 30
heatsink
front panel
removing, 69
front panel components, 70
installing, 44
removing, 38
hot surface
symbol, 30
H
hard cage
installing, 37
removing, 36
hard drive
installing, 37
removing, 36
warning, 29
HP
contact information, 27
technical support requirements, 27
HP Insight Diagnostics, 81
HP Insight Remote Support software, 83
Index
89
HP ProLiant Essentials Foundation Pack, 82
power-down procedures, 31
HP Systems Insight Manager, overview, 82
processor
applying thermal grease, 44
I
installing, 41
IML (Integrated Management Log), 82
improper airflow
caution, 29
Insight Diagnostics, 81
Integrated Management Log (IML), 82
Internal SD support, 84
internal USB functionality, 84
removing, 39
Processor heatsink
spare part number, 22
processor socket
specification, 85
PSU
installing, 61
J
removing, 60
Jumpers and Switches, 74
replacement warnings, 59
L
type, 85
LAN controller, 85
PSU Backplane
LED indicators
Power/system health, 79
spare part number, 22
PSU Backplane
UID, 80
removing, 59
PSU Backplane
M
installing, 60
M1060 GPU
installing, 67
management tools, 81
Q
QPI mezzanine assembly
Memory module
installing, 52
spare part number, 22
memory controller, 85
memory modules
guidelines for installation, 45
installing, 47
removing, 46
O
onboard controllers
LAN, 85
memory controller, 85
storage controller, 85
P
removing, 51
R
rear panel components, 71
resources, 81
resources, troubleshooting, 81
S
server dimensions
rack, 86
server warnings and cautions, 29
SL390s G7 4U left tray
spare part number, 20
SL390s G7 4U right tray
PCIe x24 riser card
spare part number, 22
installing, 48
storage controller, 85
removing, 50
symbols on equipment, 30
personality board, 57
installing, 58
removing, 57
physical dimensions
system board, 86
power supply unit. See PSU
Power/system health LED indicator, 79
system battery
replacing, 53
system board
dimensions, 86
platform, 86
System board
installing, 55, 56
Index
90
removing, 53, 55
System Unit
System board components, 72
system board configuration
PCI expansion cards, 48
System Board Configuration, 38
system fan
installing, 63
removing, 62
system LEDs. See status LEDs
system structure
front panel, 70
specifications, 85
Systems Insight Manager, 82
T
thermal solution, 85
tools, 81
troubleshooting, 81
U
USB support, 83
utilities, 81
rear panel, 71
W
system board components, 72
warnings
system tray
installing, 33
removing, 31
battery replacement, 52
PSU replacement, 59
warranty, 5
Index
91
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