Power Xpert Gateway Series 2000 Card User`s Guide

Power Xpert ® Gateway Series 2000 Card
User's Guide
Class A EMC Statements
FCC Part 15
NOTE This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his own expense.
Requesting a Declaration of Conformity
Units that are labeled with a CE mark comply with the following harmonized standards and EU directives:
S
Harmonized Standard:
S
EU Directives: 2006/95/EC, Council Directive on equipment designed for use within certain voltage limits
2004/108/EC, Council Directive relating to electromagnetic compatibility
S
EU Standard: EN 55022:1988+A1:2000+A2:2003, Class A EN55022:1988+A1:2000+A2:2003
EIEC 61010-1:2001-02
The EC Declaration of Conformity is available upon request for products with a CE mark. For copies of the EC
Declaration of Conformity, contact:
Eaton Power Quality Oy
Koskelontie 13
FIN-02920 Espoo
Finland
Phone: +358-9-452 661
Fax: +358-9-452 665 68
Eaton, Powerware, PowerChain Management, Power Xpert, and X-Slot are registered trademarks of Eaton
Corporation or its subsidiaries and affiliates. HyperTerminal is a registered trademark of Hilgraeve. IBM is a
registered trademark of International Business Machines Corp. Linux is a registered trademark of Linus Torvalds.
Microsoft and Windows are registered trademarks of Microsoft Corporation. Modbus is a registered trademark of
Schneider Electric. Mozilla and Firefox are registered trademarks of the Mozilla Foundation. OpenView is a
trademark of Hewlett-Packard Company. Phillips is a registered trademark of Phillips Screw Company. All other
trademarks are property of their respective companies.
ECopyright 2007–2008 Eaton Corporation, Raleigh, NC, USA. All rights reserved. No part of this document may be
reproduced in any way without the express written approval of Eaton Corporation.
Table of Contents
1
2
3
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1
Eaton Power Xpert Architecture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3
Installation Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing the Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Connecting the Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
IP Address Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Verifying IP Addresses (DHCP Enabled) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Assigning IP Addresses (DHCP Disabled) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Network Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Important Security Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3
5
7
10
11
13
18
20
Configuring the Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
21
Navigating the Card's Web Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Identifying Monitored Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing the Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Setting the Date and Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring SNMP Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Community Strings and Trap Recipients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Changing SNMP Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Location and System Contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Management from an SNMP NMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring Modbus TCP/IP Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring HTTP and HTTPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Automatic Shutdown of UPS-Protected Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring NetWatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Shutdown Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UPS Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Testing the UPS Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Testing the UPS System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Turning the UPS Load Segments On and Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Scheduling a UPS Shutdown and Restart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
22
24
26
27
28
28
29
30
31
32
32
33
34
35
36
36
36
37
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5
6
ii
Configuring E-mail Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
General E-Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Collective E-mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Configuring EMP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Saving and Restoring Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Creating a Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Restoring a Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
39
39
42
43
45
45
45
Root Certificate Authority Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
47
Installing Root CA with Microsoft Internet Explorer 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing Root CA with Microsoft Internet Explorer 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Installing Root CA with Mozilla Firefox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
48
56
58
MIB Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
61
Selecting a UPS MIB File . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Powerware UPS MIB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
RFC 1628 UPS MIB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Eaton EMP MIB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Eaton Alarms+Traps MIB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Eaton OID Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Entity MIB Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Selecting the UPS Trap Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
62
63
64
64
65
65
65
66
Modbus Registers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
67
Obtaining the Modbus Register Map . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Returning Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Modbus Register Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Modbus Function Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Data Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Data Addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UPS Unit ID Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UPS Registers and Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UPS Registers (FC 04) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
UPS Alarms (FC 02) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
EMP (FC 04) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Time or Date (FC 04) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
67
68
69
69
70
70
71
72
72
74
75
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7
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
77
8
Operation and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
79
PXGX Series 2000 Card Panel Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Indicator Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
DIP Switch Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Open Alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Generating Log Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Upgrading the Card's Firmware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
79
80
81
82
84
85
Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
87
Two-Year Limited Warranty (US and Canada) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
88
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EATON Power Xpert® Gateway Series 2000 Card User's Guide S 164201677 Rev 3
Chapter 1
Introduction
Eaton's Power Xpert® Gateway (PXGX) Series 2000 Card provides
Web-enabled, real-time monitoring of Powerware® uninterruptible power
systems (UPSs) through standard Web pages, Power Xpert software, or
third-party software. An integral part of the Eaton Power Xpert
Architecture, which provides end-to-end PowerChain Managementt
solutions, the PXGX Series 2000 Card provides a central point to connect
UPSs to the Ethernet network.
Network managers can view critical downstream device information,
such as status, power, energy, and power quality data with an
easy-to-use interface.
In addition, the PXGX Series 2000 Card has the following features:
S Web-enabled UPSs – data can be viewed from any location with a
Web browser
S Real-time power monitoring – network managers can view critical
device data and make informed decisions
S Simple Network Management Protocol (SNMP) support – easily
integrate and manage your UPS with third party network
management software
S Power quality data using Modbus® Transmission Control Protocol
(TCP) – this open communication protocol allows for communication
to standard building management systems
S Easy installation – the PXGX Series 2000 Card can be installed while
the UPS is online, maintaining the highest system availability
S Field upgradeable – use the Web interface to easily upgrade the
card's firmware in the field
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INTRODUCTION
Eaton Power Xpert Architecture
Eaton Power Xpert Architecture provides the framework to unify the
entire power system. It connects power systems with communication
and management systems to provide a holistic approach to the entire
power system. This strategic system-level focus is integral to
PowerChain Management solutions. It provides increased reliability, cost
efficiencies, enhanced safety and risk mitigation, and allows for the
more effective use of capital. Eaton Power Xpert Architecture is
comprised of both software and hardware components including
meters, gateways, time servers, and connectivity devices.
2
EATON Power Xpert® Gateway Series 2000 Card User's Guide S 164201677 Rev 3
Chapter 2
Getting Started
NOTE If you have completed all sections in the Power Xpert Gateway Series 2000 Card
Quick Start Instructions, proceed to Chapter 3, “Configuring the Card,” on page 21.
This section explains:
S Checklist items needed for installation
S Installing the card
S Connecting the card
S Verifying or assigning the IP address
S Configuring the network settings
Installation Checklist
1.
Verify that all of the following items are available:
- PXGX Series 2000 Card package contents (card, configuration
cable, Ethernet cable, and quick start instructions)
- Phillips® screwdriver
- Available serial port (RS-232)
- HyperTerminal® (ships with Microsoft® Windows®) or equivalent
terminal emulation application
- Web browser (Internet Explorer or Mozilla® Firefox®
recommended)
2.
Provide the local network administrator with the card's MAC
address:
- MAC Address Port 1
_________________________
- MAC Address Port 2
_________________________
The MAC address for Port 1 is located on a label on top of the card.
To determine the MAC address of Port 2, increase the Port 1
address by one. For example: 0060261089A8 (Port 1),
0060261089A9 (Port 2).
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GETTING STARTED
3.
Contact the local network administrator for the following network
settings:
- IP Address Port 1 (static address*) _________________________
- IP Address Port 2 (static address*) _________________________
- Gateway Address
_________________________
- Subnet Mask
_________________________
- DNS (name server) IP Address**
_________________________
* The PXGX Series 2000 Card provides two network connections
(Port 1 and Port 2), each accessed with separate IP addresses. If
you are setting up the PXGX Series 2000 Card in a dynamic host
configuration protocol (DHCP) environment (default), the local
network administrator must set up the DHCP server to provide a
static address each time the card makes a DHCP request. Use
Port 2 only if you need a redundant connection using a separate
subnet.
** Obtain the Domain Name Server (DNS) IP address if you plan to
use host names.
4.
If you need e-mail functionality, obtain the SMTP IP address or host
name. If using the SMTP host name, verify that you also have the
DNS IP address (see Step 3).
- SMTP (mail server) IP Address or
Host Name
_________________________
4
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GETTING STARTED
Installing the Card
The hot-swappable PXGX Series 2000 Card can be installed without
turning off the Powerware Series UPS or disconnecting the load.
To install the PXGX Series 2000 Card:
1.
Verify that all six DIP switches on the card are in the OFF position
(see Figure 1).
OFF
ON
Figure 1. Verify DIP Switches are OFF
2.
Remove the X-Slot® cover from the UPS. Retain the screws.
NOTE If there is another card already installed with an attached communication cable,
disconnect the cable and then remove the card.
3.
If not already done, record the MAC address for Port 1 and Port 2
for future reference (see “Installation Checklist” on page 3).
4.
To prevent electrostatic discharge (ESD), place one hand on a metal
surface such as the UPS panel.
5.
Slide the card into the open slot and secure with the screws
removed in Step 2 (see Figure 2 and Figure 3).
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GETTING STARTED
Figure 2. Install the PXGX Series 2000 Card
6.
Connect an active Ethernet cable (supplied) to the Port 1 Ethernet
connector on the PXGX Series 2000 Card (see Figure 3).
If you are connecting a second network connection (separate
subnet), connect an active Ethernet cable (not supplied) to the
Port 2 Ethernet connector on the PXGX Series 2000 Card.
Figure 3. Secure the Card and Install the Ethernet Cable
7.
6
If you know the card's IP address, continue to “Network
Configuration” on page 18; otherwise, continue to the following
section, “Connecting the Card.”
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GETTING STARTED
Connecting the Card
To connect the card to the computer and start the configuration:
1.
Plug the RJ-45 end of the supplied configuration cable into the
configuration port on the card labeled “10101” (see Figure 4).
NOTE Verify that you have used the port labeled “10101.” The other ports on the card do
not work for configuration.
Figure 4. Install Configuration Cable
2.
Plug the other end of the serial cable into the serial COM port on
the computer.
3.
Open your terminal emulation program (such as HyperTerminal).
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GETTING STARTED
4.
Select the serial connection (such as COM1). See Figure 5.
Figure 5. Select Serial Connection
5.
Set the serial line to 9600 baud, No parity, 8 data bits, 1 stop bit,
and no flow control (see Figure 6).
Figure 6. Configure Port Settings
8
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GETTING STARTED
6.
Verify that the UPS is turned on.
7.
After a few seconds, press Enter. The Network Settings menu
appears in approximately one minute (see Figure 7).
------------------------------------------------------------------------ Network Settings -----------------------------------------------------------------------1. Ethernet Port 1 Settings
2. Ethernet Port 2 Settings
3. DNS Server (Primary)
: [None]
4. DNS Server (Secondary) : [None]
5. Reset to Factory Defaults and Exit
0. Exit
Select an option ==> 1
Figure 7. Network Settings Menu
If the menu does not appear, press Enter again. If it still does not
appear, check the following conditions:
S Verify the serial line is set to 9600 baud, No parity, 8 data bits,
1 stop bit, and no flow control.
S If the serial line settings are correct, check the cabling to verify
all connections are secure.
S Verify that your terminal program is on the correct
communication port for the serial connection.
S Verify that the card has power (one or more LEDs on the card
are illuminated). The UPS should be on.
8.
Continue to the following section, “IP Address Assignments.”
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GETTING STARTED
IP Address Assignments
Many IT managers prefer the convenience of DHCP for managing the IP
addresses of networked devices. With DHCP, IT managers can easily
reassign IP addresses as the network structure changes. In some cases,
DHCP may not be available, or fixed IP addresses may be preferred for
the PXGX Series 2000 Card (for example, if some other networked
device needs to reach the card at a fixed address).
To verify the IP addresses assigned through DHCP, continue to
“Verifying IP Addresses (DHCP enabled).” To manually enter fixed IP
addresses for the card's network connection, continue to “Assigning IP
Addresses (DHCP disabled),” on page 13.
NOTE By default, the PXGX Series 2000 Card requests an IP address via DHCP when
connected to a network.
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GETTING STARTED
Verifying IP Addresses (DHCP Enabled)
To verify the IP address assignments:
1.
Type 1 and press Enter on the Network Settings menu (see Figure 7
on page 9) to display the Network Settings: Ethernet Port 1 menu
(see Figure 8).
--------------------------------------------------------------------------- Network Settings: Ethernet Port 1 --------------------------------------------------------------------------1. Dynamic Addressing (DHCP) : Enabled
2. IP Address
: 10.222.51.250
3. Subnet Mask
: 255.255.255.0
4. Default Gateway
: 10.222.51.254
5. Media Type
: [Auto-negotiate]
MAC Address
Link Status
: 00:60:26:10:89:A8
: Enabled
0. Exit to previous menu
Select an option ==>
Figure 8. Ethernet Port 1 Menu
2.
Verify and record the IP address for Port 1* (see “Installation
Checklist” on page 3).
3.
Type 0 and press Enter to return to the Network Settings menu.
4.
If you connected Ethernet Port 2 to a separate network, continue to
Step 5 to verify the assigned IP address. Otherwise, continue to
Step 8.
5.
Type 2 and press Enter on the Network Settings menu to display the
Network Settings: Ethernet Port 2 menu.
6.
Verify and record the IP address for Port 2* (see “Installation
Checklist” on page 3).
7.
Type 0 and press Enter to return to the Network Settings menu.
8.
Type 0 and press Enter to exit the utility.
* If the IP address field contains [None], press Enter to return to the Network Settings menu and wait 60 seconds.
Repeat Steps 1 through 8. If the field remains [None], contact the local network administrator to verify that the
DHCP server is responding to requests.
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GETTING STARTED
9.
Verify network communication by using a Web browser (see
Figure 9). Type the IP address of the card and select Go.
10. Log in and press Enter. The user name and default password is user
for read-only information and admin for configuration (read/write)
options.
The PXGX Series 2000 Card Web page displays (see Figure 9).
Enter the Card's IP Address
Figure 9. PXGX Series 2000 Card Web Page
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GETTING STARTED
11. If you logged in as admin, continue to Chapter 3, “Configuring the
Card” on page 21 for additional configuration options.
NOTE Once you have logged in as admin, it is important to completely exit the browser to
set the security level back to the standard read-only level. Click the Logon as User link from
the menu bar to force a logoff and re-login as user.
Assigning IP Addresses (DHCP Disabled)
NOTE You can also set network settings via the PXGX Series 2000 Card's Web page
Network link (see “Network Configuration” on page 18).
To manually enter fixed IP addresses for the card after you have
connected it:
1.
Type 1 and press Enter on the Network Settings menu (see
Figure 10) to display the Network Settings: Ethernet Port 1 menu
(see Figure 11).
------------------------------------------------------------------------ Network Settings -----------------------------------------------------------------------1. Ethernet Port 1 Settings
2. Ethernet Port 2 Settings
3. DNS Server (Primary)
: [None]
4. DNS Server (Secondary) : [None]
5. Reset to Factory Defaults and Exit
0. Exit
Select an option ==> 1
Figure 10. Network Settings Menu
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GETTING STARTED
--------------------------------------------------------------------------- Network Settings: Ethernet Port 1 --------------------------------------------------------------------------1. Dynamic Addressing (DHCP) : Enabled
2. IP Address
: [None]
3. Subnet Mask
: [None]
4. Default Gateway
: [None]
5. Media Type
: [Auto-negotiate]
MAC Address
Link Status
: 00:60:26:10:89:A8
: Enabled
0. Exit to previous menu
Select an option ==>
Figure 11. Ethernet Port 1 Menu
2.
Type 1 and press Enter to display the DHCP control option (see
Figure 12).
--------------------------------------------------------------------------- Network Settings: Ethernet Port 1 --------------------------------------------------------------------------1. Dynamic Addressing (DHCP) : Disabled
2. IP Address
: [None]
3. Subnet Mask
: [None]
4. Default Gateway
: [None]
5. Media Type
: [Auto-negotiate]
MAC Address
Link Status
: 00:60:26:10:89:A8
: Enabled
0. Exit to previous menu
Select an option ==> 1
Enable DHCP? (y/n): n
Figure 12. DHCP Control Option
14
3.
Type n and press Enter to disable DHCP control.
4.
To set the IP address, type 2 and press Enter. Type the IP address
and press Enter.
5.
To set the subnet mask, type 3 and press Enter. Type the subnet
mask address and press Enter.
6.
To set the gateway, type 4 and press Enter. Type the gateway
address and press Enter.
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GETTING STARTED
7.
Type 0 to return to the Network Settings menu (see Figure 13).
------------------------------------------------------------------------ Network Settings -----------------------------------------------------------------------1. Ethernet Port 1 Settings
2. Ethernet Port 2 Settings
3. DNS Server (Primary)
: [None]
4. DNS Server (Secondary) : [None]
5. Reset to Factory Defaults and Exit
6. Save & apply all settings
0. Exit without saving
Select an option ==>
Figure 13. Network Settings Menu
8.
If you connected Ethernet Port 2 to a separate network, continue to
Step 9 to assign the IP address for Port 2. Otherwise, continue to
Step 11.
9.
Type 2 and press Enter on the Network Settings menu (see
Figure 13) to display the Network Settings: Ethernet Port 2 menu
(see Figure 14).
--------------------------------------------------------------------------- Network Settings: Ethernet Port 2 --------------------------------------------------------------------------1. Dynamic Addressing (DHCP) : Enabled
2. IP Address
: [None]
3. Subnet Mask
: [None]
4. Default Gateway
: [None]
5. Media Type
: [Auto-negotiate]
MAC Address
Link Status
: 00:60:26:10:89:A8
: Enabled
0. Exit to previous menu
Select an option ==>
Figure 14. Ethernet Port 2 Menu
10. Repeat Steps 2 through 7 to assign the IP address and other
options for Port 2.
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GETTING STARTED
11. If you will be using host names for controlling access to the card,
type 3 and press Enter on the Network Settings menu (see
Figure 15). Type the primary DNS server IP address and press Enter.
Type 4 and press Enter. Type the secondary DNS server IP address
and press Enter.
------------------------------------------------------------------------ Network Settings -----------------------------------------------------------------------1. Ethernet Port 1 Settings
2. Ethernet Port 2 Settings
3. DNS Server (Primary)
: 10.222.51.8
4. DNS Server (Secondary) : [None]
5. Reset to Factory Defaults and Exit
6. Save & apply all settings
0. Exit without saving
Select an option ==> 4
Figure 15. DNS Server Settings
12. Type 6 and press Enter to save and apply all settings (see Figure 16).
13. Type y and press Enter to confirm that you want to save and apply
all settings and exit the utility.
------------------------------------------------------------------------ Network Settings -----------------------------------------------------------------------1. Ethernet Port 1 Settings
2. Ethernet Port 2 Settings
3. DNS Server (Primary)
: 10.222.51.8
4. DNS Server (Secondary) : 10.222.1.75
5. Reset to Factory Defaults and Exit
6. Save & apply all settings
0. Exit without saving
Select an option ==> 6
Save & apply all settings? (y/n): y
Figure 16. Save and Apply All Settings
14. Verify network communication by using a Web browser (see
Figure 17). Type the IP address of the card and select Go.
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GETTING STARTED
15. Log in and press Enter. The user name and default password is user
for read-only information and admin for configuration (read/write)
options.
The PXGX Series 2000 Card Web page displays (see Figure 17).
Enter the Card's IP Address
Figure 17. PXGX Series 2000 Card Web Page
16. If you logged in as admin, continue to Chapter 3, “Configuring the
Card” on page 21 for additional configuration options.
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GETTING STARTED
NOTE Once you have logged in as admin, it is important to completely exit the browser to
set the security level back to the standard read-only level. Click the Logon as User link from
the menu bar to force a logoff and re-login as user.
Network Configuration
If you know the card's IP address, you can configure the network
settings from the card's Web page:
1.
Open a Web browser, type the IP address of the card, and select
Go.
2.
Log in as admin and press Enter. The user name and default
password is user for read-only information and admin for
configuration (read/write) options.
The PXGX Series 2000 Card Web page displays (see Figure 18).
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GETTING STARTED
Enter the Card's IP Address
Figure 18. PXGX Series 2000 Card Web Page
3.
Select the Network link from the menu bar.
The Network Configuration Settings page appears. The page shows
the current network status for each port on the card (green
indicates the network is connected; red indicates the network is
disconnected).
4.
You can enable or disable the DHCP control by activating or
deactivating the check box. The default is DHCP enabled.
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GETTING STARTED
5.
If you will be using host names for controlling access to the card,
enter the Domain and the DNS IP addresses in the Nameserver
fields.
6.
If you will be using Simple Network Management Protocol (SNMP),
identify the physical location of the installed UPS/card (sysLocation
string) in the System location field. This value also displays in the
card's Web page header bar.
Enter the information to identify someone to contact with questions
about this device (sysContact string) in the System contact field. For
example, you can type a person's name, phone number,
department, e-mail address, or physical location.
7.
You can also modify the card's IP address, the subnet mask, and
the gateway address for Port 1 and Port 2 (IP address, Netmask, and
Gateway fields).
8.
To test the card's network connection, you can ping (request
acknowledgement from) a host. Enter an IP address or hostname in
the Ping test field and then click Test.
9.
Click Apply to save the settings or Discard to cancel the changes.
10. Continue to Chapter 3, “Configuring the Card” on page 21 for
additional configuration options.
NOTE Once you have logged in as admin, it is important to completely exit the browser to
set the security level back to the standard read-only level. Click the Logon as User link from
the menu bar to force a logoff and re-login as user.
Important Security Information
By default, the PXGX Series 2000 Card is configured to prevent
unauthorized SNMP and Modbus TCP access by computers that are not
on the Trusted IPs/Hostnames list.
If you are using SNMP or Modbus TCP, see “Changing SNMP Access”
on page 29 to add specific IP addresses or host names of trusted
computers.
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Chapter 3
Configuring the Card
NOTE If DHCP is disabled and you will be using host names for servers, such as the mail
server, Network Time Protocol (NTP) server, SNMP hosts, Modbus TCP hosts, or trap
recipients, enter the IP address of your network DNS Server (see “Network Configuration” on
page 18).
NOTE You must be logged in as admin to configure the card. Once you have logged in as
admin, it is important to completely exit the browser to set the security level back to the
standard read-only level.
This section explains:
S Navigating the card's Web page
S Identifying monitored equipment
S Changing the passwords
S Setting the date and time
S Configuring SNMP options and managing from an SNMP NMS
S Configuring Modbus TCP/IP options
S Configuring HTTP and HTTPS
S Configuring NetWatch
S UPS power management
S Configuring e-mail notification
S Configuring the Powerware Environmental Monitoring Probe (EMP)
S Saving and restoring configuration settings
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CONFIGURING THE CARD
Navigating the Card's Web Page
Figure 19 shows the different areas and features of the card's Web
page.
Gateway time
(UTC and local) and
equipment location
Monitored Equipment
Active Alarm Warning
Header Bar
Data menus are
expandable and
collapsible
Hover the mouse over
items for additional
detail or help
Menu Bar
NOTE Alarm information displays in
red text; alarms are always visible
even when menus are collapsed
Status Bar
Link to 3rd Party
Licensing information
Link to Eaton
Web site
Atom
Feed Icon
Figure 19. Navigating the Card's Web Page
The header bar at the top of the page displays the gateway time in both
UTC (Coordinated Universal Time) and local time. If you enter data for
the system location (Network Configuration), the location of the
equipment displays.
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CONFIGURING THE CARD
If there is an active alarm in the hardware, a flashing alarm icon with an
alarm message displays in the header bar. The highest level of an alarm
displays as follows:
S Red for critical
S Yellow for caution
S Blue for acknowledged, but not closed (still alarming)
Click the alarm message in the header bar to display the Open Alarms
page.
The menu bar to the left of the page contains links to additional pages
for status information and configuration options. Menus are expandable
and collapsible. Use this menu bar to move through the card's Web
pages.
The main page displays the equipment data. Menus are expandable and
collapsible. Alarms display in red text. If an alarm is active, its top menu
item also turns red, so that alarms are never hidden even if the menu is
collapsed.
You can hover the mouse over items for additional detail or help.
The Web page supports Atom Syndication Format (Atom) for Web
feeds. The orange Atom icon is in the bottom right corner of the Web
page. Click the Atom Feed icon to subscribe to the Power Xpert
Gateway Card's feed data. Some browsers also display the Atom Feed
icon in the toolbar.
The 3rd Party Licensing link at the bottom page directs you to a list of all
licenses used with the PXGX Series 2000 Card. Each listing links to the
full license text.
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CONFIGURING THE CARD
Identifying Monitored Equipment
The menu bar lists the monitored equipment (card, UPS, load segments,
and optional EMP). Each equipment page displays information related to
the equipment. You can modify some fields such as identifying labels.
NOTE The configurable fields may also be available on other pages, such as the System
Location field on the Network Configuration page. Changes made to these fields are updated
everywhere they appear.
Configurable fields for the card are:
S Display Name
S Location
S Who to Contact
Configurable fields for the UPS are:
S Select a parameter category (you can choose the information you
want to display and whether you want items organized by category
with headings displayed or all items in alphabetical order)
S Asset Identification Tag
S Display Name
S Attached Devices
S Battery Last Replaced Date
S Date Last Serviced
S Installation Date
S Low Runtime Alarm Setpoint (An alarm is sent indicating the time
remaining before the battery shuts down. Increasing the time allows
for additional time to shutdown a system before the battery shuts
down.)
NOTE See “Automatic Shutdown of UPS-Protected Computers” on page 33 for information
on power outage notification and configuring the shutdown process for registered NetWatch
clients.
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CONFIGURING THE CARD
Configurable fields for load segments are:
S Select a parameter category (you can choose the information you
want to display and whether you want items organized by category
with headings displayed or all items in alphabetical order)
S Display Name
Configurable fields for the EMP are:
S Select a parameter category (you can choose the information you
want to display and whether you want items organized by category
with headings displayed or all items in alphabetical order)
S Asset Identification Tag
S Display Name
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CONFIGURING THE CARD
Changing the Passwords
The user name and default password is user for read-only information
and admin for configuration (read/write) options. The characters in the
password fields appear as asterisks (*).
To change the passwords:
1.
From the card's Web page, click the Access Control link from the
menu bar.
The Access Control Configuration page displays with the password
fields.
2.
To change the user password, enter the new password twice
(replace existing asterisks) in the Password for the user account fields.
To change the admin password, log in as admin and enter the new
password twice (replace existing asterisks) in the Password for the
admin account fields.
3.
Click Apply and then OK to save the settings. The password updates
and displays as a full row of asterisks.
NOTE Once you have logged in as admin, it is important to completely exit the browser to
set the security level back to the standard read-only level. Click the Logon as User link from
the menu bar to force a logoff and re-login as user.
NOTE After you change the password, you will be prompted to enter the new password
the next time you navigate through the card's Web page.
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CONFIGURING THE CARD
Setting the Date and Time
NOTE All selections are automatically converted to Coordinated Universal Time (UTC).
To set the date and time:
1.
From the card's Web page, click the Date/Time link from the menu
bar.
The default is to synchronize the date and time from the PC clock.
2.
To synchronize the card with Network Time Protocol servers, select
Synchronize with NTP server(s) and type the IP addresses or host
names. You can synchronize the card with up to three NTP servers.
The NTP status is indicated in parentheses:
S Not running – Indicates that NTP is not running.
S Started, not synchronized – Indicates that NTP is running, but is not
yet synchronized with an NTP server or controlling the local
clock.
S Synchronizing with NTP server – Indicates that NTP has
synchronized with the local clock, but is not yet synchronized
with an NTP server.
S Synchronized to XX, NTP stratum YY – Indicates that the card is
synchronized with an NTP server at IP address XX that is
operating at NTP Stratum YY.
NOTE When using host names, verify that the IP address of your network DNS Server is
configured (see “Network Configuration” on page 18).
NOTE When NTP status is Synchronized and there is a large discrepancy between the
PXGX Series 2000 Card time and the actual time, it may take 5–30 minutes for NTP to reset
the card to the proper time.
3.
To set the time manually, select Set date/time manually and use the
pull-down menus to select the local date in mm/dd/yyyy format and
the local time in hh/mm/ss format.
4.
To customize how the date appears in the card's data and event
logs, select a Date format for logs option (mm/dd/yyyy, dd/mm/yyyy,
yyyy-mm-dd, or dd mmm yyyy). The default is mm/dd/yyyy.
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CONFIGURING THE CARD
5.
To select the time zone for the card, specify the Timezone for Logs,
email, and connected device.
6.
To specify how the temperature appears on the Web page, select
Fahrenheit or Celsius.
7.
Click Apply and then OK to save the settings.
8.
Refresh the Web page to view the updated formats.
Configuring SNMP Options
This section describes the following SNMP configuration options:
S Configuring community strings and trap recipients
S Changing SNMP access
S Setting system location and system contact
S Managing from an SNMP NMS
Community Strings and Trap Recipients
The PXGX Series 2000 Card supports several event-related traps that
can be reported to the SNMP network management software. See
Chapter 5, “MIB Files,” on page 61 for more information.
To configure the SNMP options:
1.
From the card's Web page, click the SNMP link from the menu bar.
2.
SNMPv1 and SNMPv3 are supported and the default is “enabled”
for both versions. To modify, clear the check box for the version to
be disabled. The fields associated with the disabled version become
unavailable (dimmed).
3.
For SNMPv1 configuration, type a new community string in the
appropriate field to change the community strings.
The default community strings are “public” for read-only, “private”
for read-write.
4.
28
For SNMPv3 configuration, enter a new read-only username and
password and read-write username and password in the
appropriate fields. Passwords for SNMPv3 must be at least
8 characters in length.
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CONFIGURING THE CARD
5.
To modify the Trap recipient community string field, type a new
name. The default is “public”.
6.
Click Add to add a new trap recipient entry to the list.
7.
Enter the IP address or host name for the trap recipient in the
IP/hostname field.
NOTE The IP/hostname field does not display until you select Add for the first time.
NOTE When using host names, verify that the IP address of your network DNS Server is
configured (see “Network Configuration” on page 18).
8.
Click Apply and then OK to save the settings.
9.
Repeat Steps 6 through 8 for each additional trap recipient.
To remove a trap recipient, click Delete Last. Click OK when
prompted to remove the settings for the trap recipient entered last.
Changing SNMP Access
The default is to limit access to the card to trusted SNMP NMS hosts
only.
To allow access that is unrestricted by hostname (though still qualified
by community names or SNMPv3 passwords):
1.
From the card's Web page, click the Access Control link from the
menu bar.
2.
Clear the check box for SNMP access restricted by IP/hostname.
3.
Click Apply and then OK to save the settings.
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CONFIGURING THE CARD
To add a host to the Trusted Host List for restricted access:
1.
From the card's Web page, click the Access Control link from the
menu bar.
2.
Verify that the check box for SNMP access restricted by IP/hostname is
selected.
3.
Type the trusted NMS host's IP addresses or host names,
separated by a semicolon, in the Trusted IPs/hostnames field.
NOTE When using host names, verify that the IP address of your network DNS Server is
configured (see “Network Configuration” on page 18).
4.
Click Apply and then OK to save the settings.
System Location and System Contact
To set the system location and system contact:
30
1.
From the card's Web page, click the Network link from the menu
bar.
2.
Enter the physical location of the installed UPS/card (sysLocation
string) in the System location field. This value also displays in the
card's Web page header bar.
3.
Enter the information to identify someone to contact with questions
about this device (sysContact string) in the System contact field. For
example, you can type a person's name, phone number,
department, e-mail address, physical location, or combination of
these items, such as “John Smith x123”.
4.
Click Apply and then OK to save the settings.
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CONFIGURING THE CARD
Management from an SNMP NMS
To access the PXGX Series 2000 Card using SNMP:
1.
Verify that the NMS is configured for the correct community strings
or SNMPv3 user names and passwords, as shown on the SNMP
Web page. See “Community Strings and Trap Recipients” on
page 28.
2.
Verify that the NMS is a Trusted Host or that your PXGX Series
2000 Card is configured for unrestricted SNMP access on the
Access Control Configuration Web page. See “Changing SNMP
Access” on page 29.
3.
From the card's Web page, click the Documentation link from the
menu bar (or visit www.eaton.com/powerxpert) for the following
MIB files for the PXGX Series 2000 Card:
MIB Name
Filename
Description
Powerware UPS MIB
XUPS-MIB.txt
Meters and traps for Powerware UPSs
RFC 1628 UPS MIB
UPS-MIB.txt
Meters and traps for vendor-independent
UPSs
Eaton EMP MIB
EATON-EMP-MIB.txt
Meters and settings for the EMP
Eaton Alarms+Traps MIB
EATON-PXG-MIB.txt
Alarms and notifications (traps)
Eaton Object Identifier (OID)
assignments
EATON-OIDS.txt
Base document for all OID assignments for
Eatons MIBs
RFC 4133 Entity MIB
ENTITY-MIB.txt
Identification and description of each device
attached to the card
RFC 4268 Entity State MIB
ENTITY-STATE-MIB.txt
Five availability status meters for each
device attached to the card
RFC 4268 Entity State MIB Part 2
ENTITY-STATE-TC-MIB.txt
Possible state values for the Entity State MIB
Add these files to the MIB database of your SNMP management
software (such as HP OpenViewt, IBM® Director, and Sun
NetManager).
4.
Use the facilities provided by the SNMP management software to
access the individual MIB objects. See Chapter 5, “MIB Files,” on
page 61 for more information.
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CONFIGURING THE CARD
Configuring Modbus TCP/IP Options
To limit access to the card from trusted Modbus Transmission Control
Protocol/Internet Protocol (TCP/IP) addresses only:
1.
From the card's Web page, click the Access Control link from the
menu bar.
2.
Select the check box for Modbus TCP access restricted by IP/hostname.
3.
Type the trusted host's IP addresses or host names, separated by a
semicolon, in the Trusted IPs/hostnames field.
NOTE When using host names, verify that the IP address of your network DNS Server is
configured (see “Network Configuration” on page 18).
NOTE If the SMTP server does not use Port 25, append the port to the IP address (for
example, mysmtpserver:33).
4.
Click Apply and then OK to save the settings.
For information on Modbus registers, see Chapter 6, “Modbus
Registers,” on page 67. See “Returning Error Codes” on page 68 to
change how error codes are returned.
Configuring HTTP and HTTPS
To configure the ports for Hypertext Transfer Protocol (HTTP) and HTTP
over Secure Socket Layer (HTTPS):
32
1.
From the card's Web page, click the Access Control link from the
menu bar.
2.
Type the TCP port number for HTTP in the HTTP port field.
3.
Type the TCP port number for HTTPS in the HTTPS port field (the
default is 443).
4.
To require a secure connection to the card, select the Require HTTPS
check box.
5.
Click Apply and then OK to save the settings.
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CONFIGURING THE CARD
Automatic Shutdown of UPS-Protected Computers
NetWatch client software supports remote UPS monitoring and
automatic shutdown of UPS-protected computer systems and is
available from www.powerware.com under Software Downloads.
Clients are available for many operating systems, including:
S Microsoft Windows
S Novell NetWare
S Linux®
S UNIX
S Mac OS X
Check www.powerware.com for a complete listing of supported
operating systems.
Each NetWatch client uses its IP address to register with a specified
PXGX Series 2000 Card through the network. Once a client has
registered, any change in UPS status is communicated to NetWatch.
Depending on the operating system, NetWatch typically alerts the
user(s) whenever the UPS begins supplying AC power from its batteries
(for example, the AC line fails). Then, if AC line power does not return
and the remaining battery time is low, NetWatch takes over and
completes an operating system shutdown prior to the UPS running out
of battery power.
Settings found in the NetWatch Configuration page are related to the
automatic shutdown of the UPS-protected computer system using
NetWatch.
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CONFIGURING THE CARD
Configuring NetWatch
To configure NetWatch client shutdowns, perform the following steps
for each load segment you want to modify:
1.
From the card's Web page, click the NetWatch link from the menu
bar.
The NetWatch Configuration page displays. The UPS load segments
are shown with configuration options for each segment.
2.
The card notifies NetWatch clients when there is a power outage.
To modify how long the card waits before sending the message,
enter a value between 10 and 600 seconds (10 seconds to
10 minutes) in the Delay before first AC fail warning message field. The
default is 10 seconds.
3.
To modify how often the card repeats the power outage
notification, enter a value between 30 and 600 seconds
(30 seconds to 10 minutes) in the Warning interval field, or enter 0 to
receive only the initial message. The default is 60 seconds.
NOTE You can change the name in the Load segment name field. Changes to this field
update throughout the PXGX Series 2000 Card Web pages when the settings are saved.
34
4.
To enable NetWatch to shut down clients during a power outage,
select Notify client OS to shutdown on an AC failure.
5.
Set the appropriate Number of seconds the AC failure must last before
client is notified to start OS shutdown to ensure that the NetWatch
clients shut down only when there is an extended power outage.
To modify, enter a value between 1 and 21600 seconds (1 second
to 6 hours). The default is 600 seconds (10 minutes).
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6.
To turn off power to the UPS output receptacles following the client
shutdown:
S Select Load segment to turn off following OS Shutdown.
If Load segment to turn off following OS Shutdown is not selected,
the power will remain available to the UPS output receptacles
until the UPS battery power is exhausted.
S Set the appropriate number of seconds for the Delay before
segment turns off to ensure that any NetWatch clients and their
respective operating systems have enough time to complete
their shutdown. The default is 180 seconds (2 minutes), but you
may want to increase or decrease this value as appropriate for
your system and available battery runtime. To modify, enter a
value between 30 and 3600 seconds (30 seconds to 1 hour).
7.
To reboot the UPS and the associated load:
S Select Load segment to restart following the return of AC line.
If Load segment to restart following the return of AC line is not
selected, the UPS will stay off (requiring local interaction to turn
it back on) when utility power returns.
S Set the time for Delay Before Segment Restart to a valid delay value
to allow the UPS enough time to restart after the specified delay.
To modify, enter a value between 10 and 3600 seconds
(10 seconds to 1 hour). The default is 30 seconds.
To stagger the load segment restarts (for sequencing, or to avoid
a power surge), enter a different delay time for each load
segment.
8.
Click Apply and then OK to save the settings.
Shutdown Clients
The Shutdown Clients area displays the IP addresses of the clients that
have registered for the shutdown service. Eaton recommends that each
client test the shutdown feature by clicking Shutdown Test.
NOTE Clicking Shutdown Test shuts down the client operating system.
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CONFIGURING THE CARD
UPS Power Management
The Power Xpert Gateway (PXGX) Series 2000 Card supports the ability
to remotely turn off the UPS and its supported load. You can also reboot
the UPS (cycling output power off and then back on) and schedule
shutdowns and startups on a predetermined basis.
In addition, you may initiate a battery or system test.
NOTE Buttons on the UPS Test and Control page are not available (dimmed) if the UPS
does not support that function.
Testing the UPS Battery
To test the battery:
1.
From the card's Web page, click the Test and Control link from the
menu bar. The UPS Test and Control page displays.
2.
Select Start battery test.
Results display to the right of the button. A failed response
indicates that the battery should be replaced. Contact your service
representative to order new batteries.
3.
Click OK to close the response dialog box.
Testing the UPS System
To test the UPS system:
1.
From the card's Web page, click the Test and Control link from the
menu bar. The UPS Test and Control page displays.
2.
Select Start system test.
Results display to the right of the button. For a failed response,
refer to the “Troubleshooting” section of the UPS user's guide or
the UPS front panel for more information.
3.
36
Click OK to close the response dialog box.
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Turning the UPS Load Segments On and Off
To turn on and off the load segments on the UPS:
1.
From the card's Web page, click the Test and Control link from the
menu bar. The UPS Test and Control page displays.
2.
Select the Enable auto-refresh of UPS state check box if it is not
already selected to view changes in the UPS load segment state as
they happen.
3.
Click Shutdown Now to shut down the selected UPS load segment.
Results display to the right of the button.
4.
Click OK to close the dialog box. The highlighted text reflects the
UPS output state.
NOTE NetWatch clients are also shut down, so the shutdowns may be delayed to
accommodate the OS shutdown times specified on the NetWatch Configuration Web page.
5.
Click Startup Now to start the selected UPS load segment. Results
display to the right of the button.
6.
Click OK to close the dialog box. The highlighted text reflects the
UPS output state.
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Scheduling a UPS Shutdown and Restart
Up to seven UPS shutdown and restart events can be scheduled for any
day and time of the week.
NOTE Times and dates for scheduled shutdowns and restarts are based on the local time
and date configured for the card. The date and time is displayed in the header bar. For more
information, see “Setting the Date and Time” on page 27.
NOTE NetWatch clients are also shut down, so the shutdowns may be delayed to
accommodate the OS shutdown times specified on the NetWatch Configuration Web page.
To configure scheduled UPS shutdowns:
1.
From the card's Web page, click the Schedule Shutdown link from
the menu bar.
2.
Select the day, hour, and minutes for the shutdown and restart.
NOTE Do not overlap the scheduled shutdown and restart events.
3.
Repeat Step 2 for each event to be scheduled.
4.
Click Apply and then OK to save the settings.
If any of the scheduled shutdown times are not possible, an error
message displays on the right.
38
5.
To disable scheduled events, you can deselect one event or select
the check box for Disable all schedules. The event fields dim but the
values remain for use later.
6.
Click Apply and then OK to save the settings.
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Configuring E-mail Notification
The Power Xpert Gateway Card can be configured to send e-mail
notification to selected recipients when an event is triggered:
S Configure general e-mail notification to send e-mail messages when
any selected event is triggered on the monitored UPS.
S Configure collective e-mail notification to send a single e-mail
message instead of one from each affected UPS in the network
when input power-related events are triggered.
General E-Mail
You can use the PXGX Series 2000 Card to inform selected e-mail
accounts of events and changes in status as they occur in the UPS or to
provide a status message at a predetermined time.
To configure e-mail notification:
1.
From the card's Web page, click the General Email link on the menu
bar.
2.
Enter the IP address or host name of the SMTP Server IP/hostname
(mail server) that will be used to send the e-mail messages.
3.
If you need to enter a user name and password for the SMTP
server, click Advanced SMTP configuration.
If you have made changes to the General Email Configuration page,
a confirmation box opens. Click OK to save the settings; otherwise,
click Cancel. The Advanced SMTP Configuration Settings page
displays.
Enter the user name and password in the SMTP username and SMTP
password fields.
Specify a “from” e-mail address in the SMTP “From” Address field
(for example, [email protected]).
Click Apply to save the settings and return to the General Email
Configuration page.
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CONFIGURING THE CARD
4.
Click Test SMTP server connection to test the configuration for the
SMTP server. The SMTP Test Results window opens. Close the
window when you are done viewing.
NOTE If the SMTP test is successful, the confirmation displays immediately. A failed test
may take a long time. Close the window if you want to terminate the test.
5.
Specify events to trigger an e-mail to be sent to all recipients:
S Click Configure to open the Email Event Trigger Configuration
page.
S Select Select All, Select All Unbatched, De-select All, or select
specific event check boxes to indicate which events are to be
included for e-mail notification.
S Test the event e-mail function by selecting Test Event Email. A
sample e-mail is sent for the first trigger event that is selected
and saved.
S Click Apply and OK to save the settings.
S Click the General Email link from the menu bar to return to the
General Email Configuration page.
NOTE Input power-related events (batched items) are identified by (Input Power Bad)
appended to the event name. To avoid receiving duplicate notification, do not select batched
items if Collective Email is enabled and one or more gateways are configured with at least
one e-mail recipient for Collective E-mails. See “Collective E-mail” on page 42.
6.
To create a new recipient:
S Select a blank number from the Recipients list.
S Enter the recipient's e-mail address in the To field.
S Click Apply. The e-mail address is added to the Recipients list.
NOTE Up to ten recipients can be configured to receive event e-mail messages.
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7.
To modify the options for a recipient, select the e-mail address from
the Recipients list and select options for the recipient. See Table 1
for a description of options.
Table 1. E-mail Options for Receiving Event Notification
Option
Description
Send on event active
Sends an e-mail message when event occurs
Send on event clear
Sends an e-mail message when event clears
Attach event log file to event
emails
Attaches the event log to the event e-mail message
(the log is always attached to status e-mail messages)
Attach data log file to event
emails
Attaches the data log to the event e-mail message
(the log is always attached to status e-mail messages)
Send periodic status emails
Sends periodic status e-mail messages
Days between periodic status
emails
The number of days between the periodic status
e-mail messages
Time of day (gateway time) for
periodic status email (HH:MM)
Time of day for periodic status e-mail messages to be
send (in 24-hour format, PXGX Series 2000 Card
UTC time)
8.
Click Apply and then OK to save the settings.
NOTE Apply changes before modifying or creating another e-mail recipient.
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Collective E-mail
Use the collective e-mail feature to limit redundant e-mail messages
during input power-related events affecting the UPS. When an input
power-related event is detected by one or more gateways, event data is
shared in real time between gateways and consolidated.
Input power related events are:
S Input AC Over Voltage
S Input Under Or Over Frequency
S Utility Not Present
S Input AC Under Voltage
S UPS On Battery
S Utility Out Of Limits
After a delay of about 30 seconds with no event activity, a single e-mail
is sent, detailing the list of input power-related events present and the
list of UPSs affected.
Collective e-mail can be configured to send notification from one PXGX
Series 2000 Card to some or all recipients, or from several PXGX Series
2000 Cards to a some or all recipients, in any combination. Recipients
can be set up into logical groups and e-mail addresses are displayed so
duplication can be avoided.
To configure collective e-mail event messages:
42
1.
From the card's Web page, click the General Email link on the menu
bar. The General Email Configuration page displays. Verify that the
IP address of the SMTP server has been configured and, if
applicable, that SMTP has been configured. See “General E-Mail”
on page 39.
2.
From the card's Web page, click the Collective Email link on the
menu bar. The Collective Email Configuration page displays.
3.
Verify that Participate in collective notification is selected. When this
option is selected, your gateway is visible to peer gateways so that
redundant e-mail messages can be combined.
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4.
Enter the e-mail address of one or more recipients in the Collective
email recipients field. Verify that the recipient is not already listed in
the Visible Peers section that displays at the bottom of this page to
avoid duplication.
The Visible Peers section lists all gateways in the network that are
participating in collective notification (see Table 2 for details).
NOTE UPSs must have a PXGX Series 2000 Card to participate in collective notification.
Table 2. Visible Peers
Column
Description
IP Address
IP address of the PXGX Series 2000 Card
Firmware Version
PXGX Series 2000 Card firmware version
Email Server
IP address of the SMTP server entered on the General
Email Configuration page
Email Recipients
E-mail address of recipients
5.
Click Apply and then OK to save the settings.
Configuring EMP Settings
NOTE Verify that the Power Xpert Gateway Card DIP switch #2 is set to the ON position,
enabling the card for communication with an EMP.
To configure the EMP settings:
1.
From the card's Web page, click the Environmental Monitoring Probe
link under the Configuration section of the the menu bar.
2.
For Contact #1 and #2, enter the Contact Description, such as
External Contact #1 and External Contact #2.
3.
For Contact #1 and #2, select the Contact Type as Normally Open or
Normally Closed from the pull-down menu. Disabled is the default.
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NOTE The NetWatch clients shut down according to the parameters configured on the
NetWatch Configuration page (see page 34 for shutdown settings).
4.
If Contact #1 or Contact #2 alarms remain active for a specified
amount of time, you can signal the NetWatch clients to shut down.
To specify the amount of time, set the seconds for Contact #1 and
#2 in the OS Shutdown Delay field. Enter 1 to 600 seconds (1 second
to 10 minutes) to enable the shutdown. The default is 0, which
means the NetWatch clients will not shut down.
5.
To set the temperature limits of the EMP, enter 0 to 70 degrees
Celsius for the Temperature Upper Limit and the Temperature Lower
Limit.
6.
Use the Temperature Hysteresis to control the alarm when the
current value is hovering around the limit. When the EMP
temperature measure activates the alarm, it can come out of the
alarm state only by dropping below the Temperature Hysteresis
value. Enter a value between 0 and 10 percent.
7.
If the temperature alarm remains active for a specified amount of
time, you can signal the NetWatch clients to shut down. To specify
the amount of time, set the seconds for the temperature alarm in
the OS Shutdown Delay. Enter 1 to 600 seconds (1 second to
10 minutes) to enable the shutdown. The default is 0, which means
the NetWatch clients will not be shut down.
8.
To set the humidity limits of the EMP, enter 0 to 90 percent for the
Humidity Upper Limit and the Humidity Lower Limit.
9.
Use the Humidity Hysteresis to control the alarm when the current
value is hovering around the limit. When the EMP humidity
measure activates the alarm, it can come out of the alarm state only
by dropping below the Humidity Hysteresis value. Enter a value
between 0 and 20 percent.
10. If the humidity alarm remains active for a specified amount of time,
you can signal the NetWatch clients to shut down. To specify the
amount of time, set the seconds for the humidity alarm in the OS
Shutdown Delay. Enter 1 to 600 seconds (1 second to 10 minutes) to
enable the shutdown. The default is 0, which means the NetWatch
clients will not be shut down.
11. Click Apply and then OK to save the settings.
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Saving and Restoring Configuration Settings
You can create a backup of the PXGX Series 2000 Card settings and
restore them at a later date.
Creating a Backup
To create a backup:
1.
From the card's Web page, click the Save and Restore link from the
menu bar.
2.
To save the PXGX Series 2000 Card settings and preferences, click
Save gateway configuration.
The card exports an XML file.
3.
Click Save and enter a file name and location to save the XML file.
Restoring a Backup
NOTE Restoring a backup overrides all changes made to the configuration settings
since the backup was created.
To restore a backup:
1.
From the card's Web page, click the Save and Restore link from the
menu bar.
2.
Click Browse to select the file name and then click OK.
3.
When prompted, confirm that you want to override the
configuration settings with the backup file. Click OK or Cancel.
After the card completes the backup, reload the Web page until all
of the panels display in the device list in the menu bar.
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CONFIGURING THE CARD
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Chapter 4
Root Certificate Authority Installation
Improve the security of your PXGX Series 2000 Card on the Web by
installing its root certificate authority (CA) into your browser's CA cache.
A CA is a trusted third party that issues digital certificates for use with
encrypted digital transactions. The digital certificate guarantees the
identity of the Web site of the company that holds the certificate. In this
case, the PXGX Series 2000 Card functions as both the CA and the
certificate holder.
You can use the card without installing its root CA (using HTTP), but the
transactions will not be as secure as with the root CA (using HTTPS).
You can require secure transactions by configuring the card for HTTPS
(see “Configuring HTTP and HTTPS Ports” on page 32). The
performance of the card is not impacted by using secure transactions.
This section explains root CA installation for:
S Microsoft Internet Explorer 6
S Microsoft Internet Explorer 7
S Mozilla Firefox
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ROOT CERTIFICATE AUTHORITY INSTALLATION
Installing Root CA with Microsoft Internet Explorer 6
To install a certificate for the PXGX Series 2000 Card with Microsoft
Internet Explorer 6:
1.
Open the browser, type the IP address of the card in the address
bar, and select Go. For example: https://10.222.51.236/
The Security Alert window opens (see Figure 20).
Figure 20. Security Alert Window
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ROOT CERTIFICATE AUTHORITY INSTALLATION
2.
Click the View Certificate button.
The Certificate window opens (see Figure 21).
Figure 21. Certificate Window
NOTE The certificate cannot be verified yet because it is issued by a nontrusted CA.
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ROOT CERTIFICATE AUTHORITY INSTALLATION
3.
Select the Certification Path tab.
The root CA is displayed as “Power Xpert Gateway Card” and the
issued certificate is shown as the device's IP address (see
Figure 22).
4.
Select Power Xpert Gateway Card.
Figure 22. Certification Path Window
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ROOT CERTIFICATE AUTHORITY INSTALLATION
5.
Click View Certificate.
A new Certificate window opens for the CA (see Figure 23).
Figure 23. Certification Window for the Power Xpert Gateway Card
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ROOT CERTIFICATE AUTHORITY INSTALLATION
6.
Click Install Certificate....
The Certificate Import Wizard window opens (see Figure 24).
Figure 24. Certificate Import Wizard
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7.
Click Next.
The Certificate Store window opens, prompting you to specify a
certificate store (see Figure 25).
Figure 25. Certificate Store Window
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ROOT CERTIFICATE AUTHORITY INSTALLATION
8.
Verify that the default setting, Automatically select the certificate
store ..., is selected.
9.
Click Next.
The certificate wizard displays a final verification (see Figure 26).
Figure 26. Verifying the Certificate Import Settings
10. Click Finish to complete the wizard.
A message box similar to Figure 27 opens:
Figure 27. Security Warning Message
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ROOT CERTIFICATE AUTHORITY INSTALLATION
11. Click Yes to install the CA.
A new dialog box window opens to verify that the import was
successful.
12. Close all windows except for the original Security Alert window
(see Figure 20 on page 48).
13. Click View Certificate.
An updated Certificate window opens showing a trusted certificate
(see Figure 28).
14. Click OK.
Figure 28. Updated Certificate Window
15. The installation process is complete. You can now access the card
using the HTTPS protocol (for example,
https://10.222.51.236).
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ROOT CERTIFICATE AUTHORITY INSTALLATION
Installing Root CA with Microsoft Internet Explorer 7
To install a certificate for the PXGX Series 2000 Card with Microsoft
Internet Explorer 7:
1.
Open the browser and type the IP address of the card followed by
the path “/ca.html” in the address bar. For example:
http://10.222.51.236/ca.html.
The following window displays (see Figure 29):
Figure 29. Internet Explorer 7 Window
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2.
Click Root CA Certificate.
A File Download warning window opens (see Figure 30).
Figure 30. File Download Warning
3.
Click Open.
The Certificate Window opens (see Figure 21 on page 49).
4.
Follow the remaining steps for using Internet Explorer 6 (Step 3 on
page 50 through Step 15 on page 55).
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Installing Root CA with Mozilla Firefox
To install a certificate for the PXGX Series 2000 Card with Mozilla
Firefox:
1.
Open the browser and type the IP address of the card followed by
the path “/ca.html” in the address bar. For example:
http://10.222.51.236/ca.html .
The following window displays (see Figure 31):
Figure 31. Mozilla Firefox Window
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2.
Click Root CA Certificate.
Firefox opens the Downloading Certificate window (see Figure 32).
Figure 32. Downloading Certificate Window
3.
If desired, click View to manually examine the contents of the
certificate.
4.
Click the Trust this CA to identify web sites check box option.
5.
Click OK to complete the installation process.
The installation process is complete. You can now access the card
using the HTTPS protocol (for example,
https://10.222.51.236).
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Chapter 5
MIB Files
This chapter describes the Management Information Base (MIB) files
available with the card. A MIB is an information repository residing on a
device in a communication network. Network management software
uses a device's MIB to manage the device. Every manageable device on
a network has a MIB consisting of one or more files that list information
about the device.
Use the facilities provided by your Simple Network Management
Protocol (SNMP) management software to access the individual MIB
objects. The objects define the information available about your UPS.
You can configure a device so that it generates a trap if a certain
condition occurs, such as an alarm clearing. The trap is sent to the
management station to inform it of the occurrence.
This chapter contains an overview of MIB definitions for each of the MIB
files:
S Powerware UPS MIB
S RFC 1628 UPS MIB
S Eaton EMP MIB
S Eaton Alarms+Traps MIB
S Eaton OID Assignments
S RFC 4133 Entity MIB
S RFC 4268 Entity State MIB
S RFC 4268 Entity State MIB Part 2
See the MIB files for detailed information about each MIB object.
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MIB FILES
Selecting a UPS MIB File
You can use the Standard UPS MIB, as described in RFC‐1628, or the
proprietary Powerware UPS MIB with the client SNMP management
software. It is recommended to load both MIBs. The following table lists
the advantages of both MIBs.
Table 3. UPS MIB Comparison
Standard UPS MIB
Powerware UPS MIB
Works with UPS SNMP agents from many vendors
Downward compatible with existing ConnectUPS cards or
adapters
Includes some objects not found in Powerware UPS MIB:
upsBatteryStatus
upsConfigAudibleStatus
upsConfigInputFreq
upsConfigLowBattTime
upsConfigOutputVA
upsIdentAttachedDevices
upsIdentName
upsSecondsOnBattery
Includes some objects not found in Standard UPS MIB:
Environment Group (xupsEnvironment)
Receptacle Group (xupsRecep)
Topology Group (xupsTopology)
xupsBatteryAbmStatus
xupsBatteryLastReplacedDate
xupsConfigInstallDate
xupsControlToBypassDelay
xupsHeartbeatMinsInterval
xupsSendTrapType
Enhances the Test and Control groups
More trap types and trap descriptions
Simpler battery test procedure
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Powerware UPS MIB
NOTE Not every UPS model implements all of the Powerware UPS MIB objects. For
example, the Bypass objects are supported only by larger UPSs with a separate bypass feed.
The Powerware UPS MIB consists of the following groups:
S Identification – the xupsIdent status objects provide UPS information,
such as the UPS model or UPS firmware version.
S Battery – the xupsBattery status objects provide UPS battery
information, such as battery time remaining or the percentage of
battery charge.
S Input, Output, and Bypass – the xupsInput, xupsOutput, and
xupsBypass status objects allow the network manager to check or
graph the condition of the UPS and its environment, such as
monitoring input voltage and output load.
S Environment – the xupsEnvironment objects provide data around the
UPS, such as the ambient temperature, and also allow you to set the
upper and lower limits for the ambient temperature alarm.
S Alarms and Traps – the xupsAlarm and xupsTrapControl objects alert
the SNMP management station to the condition of the UPS and of
significant conditions, such as Shutdown Imminent.
S Test – the xupsTest objects perform a general UPS systems test and
UPS battery test.
S Control – with the xupsControl objects, a network manager can
remotely control the UPS by SNMP set commands, performing such
tasks as shutting down or turning on the UPS.
S Configuration – the xupsConfig objects allow you to view UPS
configuration, such as watts, voltage, or frequency and configure the
UPS date and time and installation date.
S Receptacle – the xupsRecep objects provide status information about
the controllable load groups and control objects for removing and
returning power to these load groups.
S Topology – the xupsTopology objects describe the machine type and
are primarily used for machine-to-machine communication within a
power management system.
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MIB FILES
RFC 1628 UPS MIB
The RFC 1628 standard UPS MIB consists of the following groups:
S Identification – the upsIdent status objects provide UPS information,
such as the UPS model or UPS firmware version.
S Battery – the upsBattery status objects provide UPS battery
information, such as battery time remaining or the percentage of
battery charge.
S Input, Output, and Bypass – the upsInput, upsOutput, and upsBypass
status objects allow the network manager to check or graph the
condition of the UPS and its environment, such as monitoring input
voltage and output load.
S Alarms – the upsAlarm objects alert the SNMP management station
to the condition of the UPS and of significant conditions, such as
Shutdown Imminent; this group also lists well-known UPS alarm
conditions.
S Test – the upsTest objects perform UPS diagnostic testing and
provide the test results; this group also lists well-known UPS
diagnostic tests.
S Control – with the upsControl objects, a network manager can
remotely control the UPS by SNMP set commands, performing such
tasks as shutting down or turning on the UPS.
S Configuration – the upsConfig objects allow you to view UPS
configuration, such as watts, voltage, or frequency; for UPSs that
allow read-write control for objects in this group, you can also
remotely configure UPS parameters, such as input voltage or output
frequency.
Eaton EMP MIB
Objects in this group are provided by the Powerware Environmental
Monitoring Probe (EMP) and include temperature and humidity readings,
alarming limits, the two contacts readings, and setup information. The
group contains a table of values for environmental contact sensing
(normally two digital inputs for monitoring all contacts).
Traps are sent in response to Powerware EMP changes to indicate the
type of alarm, alarm acknowledgement, and alarm clearing.
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Eaton Alarms+Traps MIB
Objects in this group provide a table of active alarms and a count of
alarms currently active. The notification traps provided are triggered by
the publishing of an alarm or event.
Eaton OID Assignments
These objects document all the object identifier assignments for Eaton
products.
Entity MIB Files
The objects in these MIB files provide information standard in the
industry:
S The RFC 4133 Entity MIB provides standard objects for identifying
and describing devices attached to the card.
S The RFC 4268 Entity State MIB provides availability status measures
for each device.
S The RFC 4268 Entity State MIB Part 2 provides possible state values
for the Entity State MIB.
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65
MIB FILES
Selecting the UPS Trap Type
Use the Powerware UPS MIB xupsSendTrapType object to select the
primary type of traps to be sent to the configured trapsinks when UPS
alarms occur or clear. There are three types of traps: stnd(1), xups(2),
and pxg(5). Table 4 compares the traps.
Table 4. UPS Trap Type Comparison
xupsSendTrapType
Options
stnd(1)
xups(2)
pxg(5)
MIB File that Sends
Traps
RFC 1628 UPS MIB
(UPS-MIB.txt)
Powerware UPS MIB
(XUPS-MIB.txt)
Eaton Alarms+Traps MIB
(EATON-PXG-MIB.txt)
Number of Defined
Traps for Alarms
and Notices
Only three: upsTrapOnBattery,
upsTrapAlarmEntryAdded, and
upsTrapAlarmEntryRemoved.
Up to 50; each well-known
Powerware UPS MIB
alarm is mapped to a trap.
Eleven, with one trap sent
for each entry in the PXGX
Series 2000 Card Active
Alarms table. Each trap
indicates its severity level.
Advantages
Simplest set of traps.
S Breaks out the alarms
into individual traps, and
adds a text message
describing the UPS alarm.
S Auto-clearing alarm
types.
S Comparable to other
Eaton Power Xpert
Gateway products and
parallels the BACnet/WS
events logged by the
Power Xpert software.
S Fullest text description for
each alarm.
S Includes traps when you
acknowledge and close
the alarms (see page 82).
Disadvantages
You have to decode the
upsAlarmDescr object ID to
determine which alarm has
occurred.
None.
S If five UPS alarms occur
for an On Battery
condition, it will send five
traps.
S Alarm Cleared traps will
not be sent until you
acknowledge and close
each alarm (see page 82).
Traps that are Sent
Regardless of Trap
Type Setting
upsTrapTestCompleted
xupstdCommunicationsLost
xupstdHeartbeat
xupstdCommEstablished
powerChainEvent
(for example,
StructureChanged events)
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Chapter 6
Modbus Registers
This chapter describes the UPS data that is available through the
Modbus TCP/IP protocol. The UPS monitors several parameters, such as
voltage, current, power, and alarms. The value of each parameter is
stored in a corresponding Modbus data register.
The values of the parameters can be read over an Ethernet network by
using Modbus TCP/IP building monitoring programs or Modbus TCP/IP
analyzer programs.
NOTE If your Modbus program requires one-based addressing, add a one to the register
addresses listed in Table 7 on page 73. For example, one-based addressing for the vendor
name would be 1033 (1032 + 1).
Obtaining the Modbus Register Map
To view a list of the Modbus registers in your UPS:
1.
From the card's Web page, click the Modbus TCP Register Maps link
under Documentation on the menu bar.
2.
Select the hardware type from the Select a map to generate
pull-down menu.
3.
Click View Register Map. A dialog box opens.
4.
Click Open to view or Save to save the file.
NOTE The Modbus file is a comma-separated values (*.csv) file that can be opened in
Microsoft Excel software. Some computer configurations automatically open the files in the
Microsoft Excel software instead of prompting you to save.
5.
If you selected Save, select a location for the
pxgx-modbus-uid-XXX.csv file, where XXX is the UnitID of the
requested map.
NOTE Some browsers leave a blank window open after you save or view the file. Close the
window.
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MODBUS REGISTERS
Returning Error Codes
By default, the PXGX Series 2000 Card returns a Modbus error code
when it receives an incoming register/discrete/coil READ request for an
address that is not currently valid. To improve performance in some
situations, you can configure the card to disable this error response and
instead return zero-filled data in all of the invalid address ranges,
To change how error codes are returned:
68
1.
From the card's Web page, click the Modbus TCP link from the menu
bar.
2.
Clear the Return error on unsupported read request check box to
disable the error code or select the check box to enable the error
code.
3.
Click Apply and then OK to save the setting.
EATON Power Xpert® Gateway Series 2000 Card User's Guide S 164201677 Rev 3
MODBUS REGISTERS
Modbus Register Addressing
This section describes Modbus function codes, data formats, and data
addressing.
Modbus Function Codes
The UPS registers are read using Modbus Function Codes (FC). For
most UPS registers, FC 04 is used. For alarms, FC 02 is used. The UPS
supports the following hex function codes:
Table 5. Function Codes
FC
Hex
Description
Use
01
0x01
Read Coil Status
Supported for compatibility
purposes–returns the same data as
FC 02
02
0x02
Read Discrete Inputs
Single input data, such as alarms and
discrete contacts
03
0x03
Read Holding Registers
Supported for compatibility
purposes–returns the same data as
FC 04
04
0x04
Read Input Registers
Analog data (most string and numeric
data types), such as voltage
05
0x05
Write Single Coil
For future use
06
0x06
Write Single Register
For future use
07
0x0F
Write Multiple Coils
For future use
08
0x10
Write Multiple Registers
For future use
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MODBUS REGISTERS
Data Formats
Modbus programs usually provide an option for viewing various data
types. Refer to your Modbus program documentation for detailed
information on viewing data options.
A register is 16 bits (two bytes). The UPS supports the following data
types:
S STRING – A string of ASCII characters (two per register). Consult the
Size parameter to find the string's length for a given entry (it is a
multiple of two so that entries are register-aligned).
S FLOAT – A 32-bit IEEE754 floating point number. FLOATs are always
two registers.
S UINT – An unsigned integer. Consult the Size parameter to find the
integer's size for a given entry (it is a multiple of two so that entries
are register-aligned).
S TIME – The TIME type (ym dh ms) consists of six bytes specifying the
year, month, day, hour, minutes, and seconds. The bytes are stored
in hexadecimal format. If your Modbus application displays the
individual bytes in a register, view the bytes using the decimal option.
Otherwise, the bytes are best viewed by displaying the two-byte
register in a binary format and translating each byte to decimal.
For example, if today is May 17, 2008 and the time is 10:45 and
20 seconds, viewing each byte in decimal would yield the following
data, which is viewable as the year (08), month (05), day (17),
hour (10), minutes (45), and seconds (20):
08
05
17
10
45
20
See “Time or Date (FC 04)” on page 76 for more information.
S BOOL – A binary (Boolean) value of 0 or 1. BOOL is usually assigned to
discrete input alarms.
Data Addressing
If a data type spans multiple registers (such as a FLOAT), lower
addressed registers map to higher-order parts of the value. Within each
register, data is in most significant bit (MSB) first format.
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MODBUS REGISTERS
NOTE A Modbus register contains two bytes. Therefore, the number of registers
containing the information can be obtained by dividing the bytes by two. For example, the
vendor name in Table 7 on page 73 can be obtained by reading 32 Modbus registers starting
at register 1032.
NOTE If a register is not supported in a particular device, an exception response is
returned.
UPS Unit ID Numbers
The Unit IDs associated with the Modbus registers apply to specific load
groups or segments (see Table 6).
The UPS has a Unit ID of 0, 1, or 255, while load groups or segments
within the UPS have Unit IDs that range from 2 to 65 (for load groups or
segments 1 to 64).
If there is an optional Powerware Environmental Monitoring Probe
(EMP) installed, use Unit ID 254 to obtain EMP data. See “EMP (FC 04)”
on page 75 for more information.
Table 6. UPS Unit ID Numbers
Unit ID
Description
0, 1, 255
UPS Summary Data
2–65
Load Groups or Segments Data
254
Powerware Environmental Monitoring Probe
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MODBUS REGISTERS
UPS Registers and Alarms
This section contains information for the UPS Registers (FC 04) and UPS
Alarms (FC 02).
UPS Registers (FC 04)
Table 7 provides a partial list of data registers that is available from a
UPS. Not all registers may be available in your UPS or in selected load
groups.
To read the vendor name in the UPS, set the Modbus program to Unit
ID 1 and register 1032:
IP: <IP address of UPS>
Unit ID: 1
Starting Register: 1032
Number of registers: 32
Function Code: 04
The UPS returns 32 registers containing up to 64 characters. There are
two ASCII characters per register, so the vendor name could be
displayed as EATON.
To read the UPS output voltage from Phase C to Neutral, set the
Modbus program to Unit ID 1 and register 4050:
IP: <IP address of UPS>
Unit ID: 1
Starting Register: 4050
Number of Registers: 2
Function Code: 04
The UPS returns a floating point value of the output voltage from
Phase C to Neutral (such as 120.7 volts) of the UPS at the specified IP
address.
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MODBUS REGISTERS
Table 7. UPS Sample Registers (FC 04)
Parameter Name
Display Name
Register
Discrete
Units
Data Type
Bytes
VendorName
Vendor Name
1032
No
No
STRING
64
ModelName
Model Name
1064
No
No
STRING
64
iDisplayName
Display Name
1096
No
No
STRING
64
iDeviceType
Device Type
1128
No
No
STRING
64
iDeviceID
Device ID
1192
No
No
STRING
64
iDeviceGuid
Device GUID
1256
No
No
STRING
40
SerialNumber
Serial Number
1276
No
No
STRING
64
SoftwareVersion
Software Version
1308
No
No
FLOAT
4
mACVoutC
Vcn Output
4050
No
Volts
FLOAT
4
mACVbypassA
Van Bypass
4058
No
Volts
FLOAT
4
mACVbypassB
Vbn Bypass
4060
No
Volts
FLOAT
4
mACVbypassC
Vcn Bypass
4062
No
Volts
FLOAT
4
mDCVbatt
DCV Batt
4377
No
Volts
FLOAT
4
mACIinA
IinA
5022
No
Amperes
FLOAT
4
mACIinB
IinB
5024
No
Amperes
FLOAT
4
mACIinC
IinC
5026
No
Amperes
FLOAT
4
mACIoutA
IoutA
5028
No
Amperes
FLOAT
4
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MODBUS REGISTERS
UPS Alarms (FC 02)
Table 8 provides a partial list of example UPS alarms. Your UPS may
have different alarms. UPS alarms are not registers, but are discrete
inputs and are read using FC 01 or FC 02.
The UPS monitors the condition of several parameters and can activate
an alarm status if a parameter is out of range. For example, if the utility
power is too high or too low, the UPS can set the Utility Out of Limits
alarm.
To read the Utility Out of Limits alarm, set the Modbus program to Unit
ID 1 and discrete address 1057:
IP: <IP address of UPS>
Unit ID: 1
Starting Address: 1057
Number of Addresses: 1
Function Code: 02
The UPS returns a BOOL value (0 or 1), indicating if the alarm is active or
not active. A return value of 0 (false) indicates an inactive alarm (the
utility input is within limits). A return value of 1 (true) indicates an active
alarm (the utility input is out of limits).
Table 8. UPS Sample Alarms (FC 02)
74
Parameter Name
Display Name
Address
Discrete
aUtilityOutOfLimits
Utility Out Of Limits
1057
Yes
aInternalCommFail
Internal Communication Failure
1062
Yes
aBattVoltsHigh
Battery Voltage High
1067
Yes
aCheckPowerSupply
Check Power Supply
1069
Yes
aCheckLogicSupply
Check Logic Power Supply
1070
Yes
aHeatsinkOverTemp
Heatsink Over Temperature
1072
Yes
aCheckHeatsinkSensor
Check Heatsink Temperature Sensor
1073
Yes
aRectifier125OverI
Rectifier Current Over 125%
1074
Yes
aInverterOffCommand
Inverter Off Command
1091
Yes
EATON Power Xpert® Gateway Series 2000 Card User's Guide S 164201677 Rev 3
MODBUS REGISTERS
EMP (FC 04)
NOTE See “Configuring EMP Settings” on page 43 for more information.
The optional EMP for the UPS can measure temperature and humidity.
Because the device can be located outside the UPS, the reference is to
“auxiliary” data. In addition, it contains two connections for monitoring
the condition of auxiliary input contacts, such as a door switch. See
Table 9 for a list of EMP registers.
An exception code is returned if the EMP is not installed.
To read the temperature at the UPS, set the Modbus program to Unit
ID 254 and register address 12028:
IP: <IP address of UPS>
Unit ID: 254
Starting Register: 12028
Number of registers: 2
Function Code: 04
Table 9. EMP Registers (FC 04)
Name
Register
Data Type
Bytes
Vendor Name
1032
STRING
64
Model Name
1064
STRING
64
Display Name
1096
STRING
64
Serial Number
1276
STRING
64
Device ID
1192
STRING
64
Auxiliary Input 1
10275
UINT
2
Auxiliary Input 2
10276
UINT
2
Auxiliary Temperature
12028
FLOAT
4
Auxiliary Humidity
12030
FLOAT
4
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MODBUS REGISTERS
Time or Date (FC 04)
Some UPS models support a time and/or date function. This format has
a DATE data type and contains six bytes. Each byte represents the year,
month, day, hour, minutes, or seconds (see page 70 for more
information).
To read the UPS date and time, set the Modbus program to Unit ID 1
and register 12203:
IP: <IP address of UPS>
Unit ID: 1
Starting Register: 12203
Number of registers: 3
Function Code: 04
The UPS would return three registers containing hexadecimal data in the
ym dh ms format (for example, May 17, 2007 at 10:45 and 20 seconds).
07
05
11
0A
2D 14
Viewing each byte in decimal would yield the following data, which is
viewable as the year (07), month (05), day (17), hour (10), minutes (45),
and seconds (20):
07
05
17
10
45
20
Viewing each byte as two-byte unsigned integers would yield the
following data:
1797
4362
11540
Viewing each byte as binary would yield the following data:
00000111
00000101
00010001
00001010
00101101
00010100
Table 10. Time or Date Register (FC 04)
76
Parameter Name
Display Name
mCurrentTime
Time
Register
Discrete
Units
Data Type
Bytes
12203
No
No
DATE
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Chapter 7
Specifications
Table 11. Technical Specifications
CPU
Atmel AT91RM9200 ARM-9
Memory
64 MB RAM, 32 MB Flash ROM
LAN Controller
AT91RM9200 Integrated – Port 1
SMSC LAN91C113I – Port 2
Network Connection
(2) 10/100BaseT RJ-45 network connectors
UPS Protocol
Powerware Series UPS communication protocol
Network Protocols
(not limited to)
SNMP v1 or v3 over UDP/IP
Modbus TCP/IP
HTTP/HTTPS
BACnet/WS
NTP
SMTP
DHCP
TCP/IP
Supported SNMP MIBs
Powerware UPS MIB
RFC 1628 UPS MIB
Eaton EMP MIB
Eaton Alarms+Traps MIB
Eaton Object Identifier (OID) assignments
RFC 4133 Entity MIB
RFC 4268 Entity State MIB
RFC 4268 Entity State MIB Part 2
Operating Temperature
0–40°C (32–104°F)
Operating Humidity
10–80%, noncondensing
Power Input
8–25 Vdc unregulated (12 Vdc nominal)
Power Consumption
2.0 watts maximum
Size (L x W x H)
12 cm x 11.4 cm x 3.9 cm (4.7” x 4.5” x 1.5”)
Weight
200 gm (7 oz)
EMC Statements
Class A: FCC Part 15
EU Standard: EN 55022:1988+A1:2000+A2:2003,
Class A EN55022:1988+A1:2000+A2:2003
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SPECIFICATIONS
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Chapter 8
Operation and Maintenance
This section explains:
S PXGX Series 2000 Card panel details
S Indicator descriptions
S DIP switch settings
S Open alarms
S Generating log files
S Firmware upgrade instructions
PXGX Series 2000 Card Panel Details
Configuration
Port
Stacked
Indicators
Ethernet Port
Indicators
Reset Switch
Ethernet Port 1
Ethernet Port 2
Figure 33. PXGX Series 2000 Card Panel Details
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OPERATION AND MAINTENANCE
Indicator Descriptions
The Ethernet port indicator descriptions for the PXGX Series 2000 Card
are listed in Table 12; the stacked indicator descriptions are listed in
Table 13.
Table 12. Ethernet Port Indicators
Indicator Label
Ethernet Port 1
Ethernet Port 2
Illuminated
Not Illuminated
100
Indicates a valid 100 Mb
Connection (Link).
Indicates a valid 10 Mb Connection (Link) as
long as the corresponding ACT indicator is
illuminated.
ACT
Indicates network activity when
the indicator is on or blinking.
Indicates no network activity.
100
Indicates a valid 100 Mb
Connection (Link).
Indicates a valid 10 Mb Connection (Link) as
long as the corresponding ACT indicator is
illuminated.
ACT
Indicates network activity when
the indicator is on or blinking.
Indicates no network activity.
Table 13. Stacked Indicator Descriptions
Label
Color
Illuminated
Not Illuminated
STATUS
Green
Communication with the UPS has
been established.
Communication with the UPS has not been
established. As the card boots, the indicator
remains off. However, if it remains off after
one minute, there is a communication
problem between the card and the UPS.
DHCP
Amber
At least one port is configured for
DHCP and has obtained IP address
information.
The use of DHCP has been disabled by the
user, or all ports configured for DHCP have
failed to obtain IP address information.
IDENT
Red
A firmware update is in progress. Do
not remove the card from the UPS.
A firmware update is not in progress.
POWER
Green
DC power is available to the card
from the UPS.
If all indicators are not illuminated, DC
power is not available from the UPS. This
may indicate that the UPS is off and
unplugged.
NOTE During the power-on sequence, all four indicators are illuminated for approximately 20 seconds. Wait at least
one minute for the card's boot process to complete before comparing the indicators to the table above because
indicators may turn on and off at different times in the boot process.
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OPERATION AND MAINTENANCE
DIP Switch Description
DIP switch definitions for the PXGX Series 2000 Card are listed in
Table 14.
Table 14. DIP Switch Definitions
S1 Position
Number
OFF Position (Default)
ON Position
1
Enable previously stored
network configuration
settings (Normal mode)
Override network settings to assign
private IP addresses (Configuration
mode); Port 1 is set to 192.168.1.1 and
Port 2 is set to 192.168.1.2
2
Enable the front panel RJ-45
for serial communication
Enable the front panel RJ-45 port for
communication with an Environmental
Monitoring Probe (EMP) device for
immediate or future use
3
Normal behavior
Reset the HTTP passwords to the
defaults on boot (user and admin). After
a successful boot, the switch should be
turned back off before rebooting the
card.
4
Reserved
Reserved
5
Reserved
Reserved
6
Normal behavior
Reset the card to factory defaults on
boot (after a successful boot, the switch
should be turned back off before
rebooting the card)
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OPERATION AND MAINTENANCE
Open Alarms
Alarm notices can display in three areas of the Web page:
S Header bar: If there is an active alarm(s) present on the UPS
(Condition Active: true), a flashing alarm icon and an alarm message
display in the header bar. Clicking the alarm message displays the
Open Alarms page.
S Default page: If there is an open alarm(s), the “(Alarms Present)”
message displays at the top of the default page and the alarmed data
value(s) is highlighted in red text and continues to display in the alarm
state until the alarm is closed.
S Menu bar: If there is an open alarm(s), “Open Alarms” and the
number of active alarms display in red under the Alarms menu.
Clicking Open Alarms displays the Open Alarms page.
NOTE The alarm notice in the header bar reflects the actual condition of the highest active
alarm in the UPS. The UPS considers an alarm no longer active when the condition that
triggered the alarm no longer exists (Condition Active: false). Everywhere else that an active
alarm displays indicates that the alarm has not been closed.
The Open Alarms page displays a list of the latest alarms (up to 20).
Inactive alarms continue to display until they are closed.
To view, acknowledge, or close alarms:
1.
From the card's Web page, click the Open Alarms link from the
menu bar.
The Open Alarms page displays with the following information for
each alarm:
S Time and date when the error occurred.
S The alarm message that appears on the UPS display.
S The parameter that is in alarm (appears as a link).
S The alarm level (informational, critical, or major).
S The condition of the alarm (active is true, inactive is false). The
condition of the alarm indicates the actual condition of the UPS.
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OPERATION AND MAINTENANCE
2.
To view the specific alarm parameter data, click the parameter link.
The data display page appears and the value in error appears in red
text.
NOTE In the following steps, you are prompted to enter a note regarding the alarms. This
note is optional and is entered into the Event log and appears in the Power Xpert software.
If you select Acknowledge All or Close All, you can enter one note regarding all of the alarms.
3.
To acknowledge that you are aware of the alarm, click Acknowledge.
You have the option to add a note when prompted. Click OK to
submit the acknowledgement.
4.
To acknowledge all alarms at one time, click Acknowledge All at the
top of the page. You have the option to add a note when prompted.
Click OK to submit the acknowledgement.
5.
To close the alarm and remove it from the Open Alarms list, click
Close. You have the option to add a note when prompted. Click OK
to submit the closure.
6.
To close all alarms at one time, click Close All at the top of the page.
You have the option to add a note when prompted. Click OK to
submit the closure.
NOTE If a UPS alarm is still active (Condition Active: true) and you close the alarm, a new
alarm and event ID is entered into the Open Alarms list.
NOTE If a UPS alarm clears automatically, close the alarm to remove it from the Open
Alarms list.
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OPERATION AND MAINTENANCE
Generating Log Files
NOTE The data log and event log files are comma-separated values (*.csv) files that can
be opened in Microsoft Excel software. Some computer configurations will automatically
open the files in the Microsoft Excel software instead of prompting you to save.
To generate a data log:
1.
From the card's Web page, click the Data link from the menu bar.
2.
Click View the log.
3.
Select a name and location for the file (if prompted to save).
To generate an event log:
1.
From the card's Web page, click the Event link from the menu bar.
2.
Click View the log.
3.
Select a name and location for the file (if prompted to save).
To generate a system log:
1.
From the card's Web page, click the System link from the menu bar.
2.
Click View the log.
3.
Select a name and location for the file (if prompted to save).
To erase a data, event, or system log:
84
1.
Click Erase the log from the Data Log, Event Log, or System page.
2.
Click OK to erase the log; otherwise, click Cancel.
EATON Power Xpert® Gateway Series 2000 Card User's Guide S 164201677 Rev 3
OPERATION AND MAINTENANCE
Upgrading the Card's Firmware
The card's firmware may be updated by downloading the appropriate file
from www.eaton.com/powerxpert. During the upgrade process, the
PXGX Series 2000 Card does not monitor the UPS status.
To upgrade the firmware:
1.
From the card's Web page, click the Firmware link from the menu
bar.
2.
Select the Reboot when complete check box to automatically reboot
after updating the firmware.
NOTE If the Reboot when complete check box is not selected, you will be prompted to
select Reboot when the update is done.
3.
Click Browse.
4.
Download the pxgx_ups_xxx.rom firmware file, available on the
Web at www.eaton.com/powerxpert.
An audible alarm sounds as the card reboots, and the Web page
shows the “Gateway rebooting, please wait...” message. The Web
page reloads when complete.
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OPERATION AND MAINTENANCE
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EATON Power Xpert® Gateway Series 2000 Card User's Guide S 164201677 Rev 3
Chapter 9
Service and Support
If you have any questions or problems with the PXGX Series 2000 Card,
call your Local Distributor or the Help Desk at one of the following
telephone numbers and ask for a PXGX Series 2000 Card technical
representative.
United States:
Canada:
All other countries:
1-800-843-9433 or 1-919-870-3028
1-800-461-9166 ext 260
Call your local service representative
Please have the following information ready when you call the Help
Desk:
S Model number
S Serial number
S Version number (if available)
S Date of failure or problem
S Symptoms of failure or problem
S Customer return address and contact information
If repair is required, you will be given a Returned Material Authorization
(RMA) Number. This number must appear on the outside of the package
and on the Bill Of Lading (if applicable). Use the original packaging or
request packaging from the Help Desk or distributor. Units damaged in
shipment as a result of improper packaging are not covered under
warranty. A replacement or repair unit will be shipped, freight prepaid for
all warrantied units.
NOTE For critical applications, immediate replacement may be available. Call the
Help Desk for the dealer or distributor nearest you.
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SERVICE AND SUPPORT
Two-Year Limited Warranty (US and Canada)
Power Xpert Gateway (PXGX) Series 1000 and Series 2000 Cards
WARRANTOR: The warrantor for the limited warranties set forth herein is Eaton Corporation, a Delaware
Corporation company (“Company”).
LIMITED WARRANTY: This limited warranty (this “Warranty”) applies only to the original End-User (the “End-User”)
of the Power Xpert Gateway (PXGX) Series 1000 or Series 2000 Card (the “Product”) purchased on or after June 1,
2004 and cannot be transferred. This Warranty applies even in the event that the Product is initially sold by
Company for resale to an End-User.
LIMITED WARRANTY PERIOD: The period covered by this Warranty for the Product installed [and currently located]
in the fifty (50) United States, the District of Columbia, and Canada is twenty-four (24) months from the date of
purchase.
WHAT THIS LIMITED WARRANTY COVERS: The warrantor warrants that the Product (the “Warranted Item”) is free
from defects in material and workmanship. If, in the opinion of Company, a Warranted Item is defective and the
defect is within the terms of this Warranty, Company's sole obligation will be to repair or replace such defective
Warranted Item (including by providing service, parts and labor, as applicable), at the option of Company.
PROCEDURES FOR REPAIR OR REPLACEMENT OF WARRANTED ITEMS: The Warranted Item will be repaired or
replaced at a Company site or such other location as determined by Company.
If the Warranted Item is to be replaced by Company, and the End-User supplies a credit card number or purchase
order for the value of the replacement Product, Company will use commercially reasonable business efforts to ship
(via standard ground shipment and at no cost to the End-User) the replacement Warranted Item to the End-User
within one (1) business day after Company receives notice of the warranty claim. In such case, the End-User must
return (at Company's expense) the defective Warranted Item to Company in the same packaging as the
replacement Warranted Item received by the End-User or as otherwise instructed by Company. If Company does
not receive the defective Warranted Item, Company will either charge the End-User's credit card, or send the
End-User an invoice (which the End-User agrees to pay), for the value of the replacement Product.
If the Warranted Item is to be replaced by Company, but the End-User is unwilling or unable to supply a credit card
number or purchase order for the value of the replacement Product, Company will use commercially reasonable
business efforts to ship (via standard ground shipment and at no cost to the End-User) the replacement Warranted
Item to the End-User within one (1) business day after Company receives the defective Product from the End-User.
In any case, Company will provide shipping instructions and will pay its designated carrier for all shipping charges for
return of defective equipment and replacement of Warranted Items. Any returned Warranted Item or parts that are
replaced may be new or reconditioned. All Warranted Items returned to Company and all parts replaced by
Company shall become the property of Company.
WHAT THIS LIMITED WARRANTY DOES NOT COVER: This Warranty does not cover any defects or damages
caused by: (a) failure to properly store the Product before installation; (b) shipping and delivery of the Product if
shipping is FOB Factory; (c) neglect, accident, abuse, misuse, misapplication, or incorrect installation; (d) repair or
alteration not authorized in writing by Company personnel or performed by an authorized Company Customer
Service Engineer or Agent; (e) improper testing, operation, maintenance, adjustment, or modification of any kind not
authorized in writing by Company personnel or performed by an authorized Company Customer Service Engineer or
Agent; or (f) use of the Product under other than normal operating conditions or in a manner inconsistent with the
Product's labels or instructions.
This Warranty is not valid if the Product's serial numbers have been removed or are illegible. Any Warranted Items
repaired or replaced pursuant to this Warranty will be warranted for the remaining portion of the original Warranty
subject to all the terms thereof.
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Company shall not be responsible for any charges for testing, checking, removal or installation of Warranted Items.
COMPANY DOES NOT WARRANT EQUIPMENT NOT MANUFACTURED BY COMPANY. IF PERMITTED BY THE
APPLICABLE MANUFACTURER, COMPANY SHALL PASS THROUGH SUCH MANUFACTURER'S WARRANTIES TO
END-USER.
COMPANY DOES NOT WARRANT SOFTWARE (IF APPLICABLE TO THE PRODUCT), INCLUDING SOFTWARE
EMBEDDED IN PRODUCTS, THAT IS NOT CREATED BY COMPANY. WITHOUT LIMITING THE FOREGOING,
COMPANY SPECIFICALLY DOES NOT WARRANT SOFTWARE (SUCH AS LINUX) THAT WAS CREATED USING AN
“OPEN SOURCE” MODEL OR IS DISTRIBUTED PURSUANT TO AN OPEN SOURCE LICENSE.
THIS WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY OFFERED BY COMPANY WITH RESPECT TO THE
PRODUCTS AND SERVICES AND, EXCEPT FOR SUCH FOREGOING WARRANTY COMPANY DISCLAIMS ALL OTHER
WARRANTIES INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE,
NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE. CORRECTION OF NON-CONFORMITIES IN
THE MANNER AND FOR THE PERIOD OF TIME PROVIDED ABOVE SHALL CONSTITUTE COMPANY'S SOLE
LIABILITY AND END-USER'S EXCLUSIVE REMEDY FOR FAILURE OF COMPANY TO MEET ITS WARRANTY
OBLIGATIONS, WHETHER CLAIMS OF THE END-USER ARE BASED IN CONTRACT, IN TORT (INCLUDING
NEGLIGENCE OR STRICT LIABILITY), OR OTHERWISE.
LIMITATION OF LIABILITY: The remedies of the End-User set forth herein are exclusive and are the sole remedies
for any failure of Company to comply with its obligations hereunder. In no event shall Company be liable in contract,
in tort (including negligence or strict liability) or otherwise for damage to property or equipment other than the
Products, including loss of profits or revenue, loss of use of Products, loss of data, cost of capital, claims of
customers of the End-User or any special, indirect, incidental or consequential damages whatsoever. The total
cumulative liability of Company hereunder whether the claims are based in contract (including indemnity), in tort
(including negligence or strict liability) or otherwise, shall not exceed the price of the Product on which such liability
is based.
Company shall not be responsible for failure to provide service or parts due to causes beyond Company's
reasonable control.
END-USER'S OBLIGATIONS: In order to receive the benefits of this Warranty, the End-User must use the Product
in a normal way; follow the Product's user's guide; and protect against further damage to the Product if there is a
covered defect.
OTHER LIMITATIONS: Company's obligations under this Warranty are expressly conditioned upon receipt by
Company of all payments due to it (including interest charges, if any). During such time as Company has not
received payment of any amount due to it for the Product, in accordance with the contract terms under which the
Product is sold, Company shall have no obligation under this Warranty. Also during such time, the period of this
Warranty shall continue to run and the expiration of this Warranty shall not be extended upon payment of any
overdue or unpaid amounts.
COSTS NOT RELATED TO WARRANTY: The End-User shall be invoiced for, and shall pay for, all services not
expressly provided for by the terms of this Warranty, including without limitation, site calls involving an inspection
that determines no corrective maintenance is required. Any costs for replacement equipment, installation, materials,
freight charges, travel expenses or labor of Company representatives outside the terms of this Warranty will be
borne by the End-User.
OBTAINING WARRANTY SERVICE: In the USA, call the Customer Reliability Center 7x24 at 800-356-5737. Outside
of the USA, contact your local Eaton product sales or service representative, or call the Customer Reliability Center
in the USA at 919-870-3149. For comments or questions about this Warranty, write to the Customer Quality
Representative, 3301 Spring Forest Road, Raleigh, North Carolina 27616 USA.
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