Altiris™ Server Management Suite 7.1 SP2 from Symantec™ User

Altiris™ Server Management Suite 7.1 SP2 from Symantec™ User
Altiris™ Server Management
Suite 7.1 SP2 from
Symantec™ User Guide
Altiris™ Server Management Suite 7.1 SP2 from
Symantec™ User Guide
The software described in this book is furnished under a license agreement and may be used
only in accordance with the terms of the agreement.
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Technical Support
Symantec Technical Support maintains support centers globally. Technical
Support’s primary role is to respond to specific queries about product features
and functionality. The Technical Support group also creates content for our online
Knowledge Base. The Technical Support group works collaboratively with the
other functional areas within Symantec to answer your questions in a timely
fashion. For example, the Technical Support group works with Product Engineering
and Symantec Security Response to provide alerting services and virus definition
updates.
Symantec’s support offerings include the following:
■
A range of support options that give you the flexibility to select the right
amount of service for any size organization
■
Telephone and/or Web-based support that provides rapid response and
up-to-the-minute information
■
Upgrade assurance that delivers software upgrades
■
Global support purchased on a regional business hours or 24 hours a day, 7
days a week basis
■
Premium service offerings that include Account Management Services
For information about Symantec’s support offerings, you can visit our Web site
at the following URL:
www.symantec.com/business/support/
All support services will be delivered in accordance with your support agreement
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the problem.
When you contact Technical Support, please have the following information
available:
■
Product release level
■
Hardware information
■
Available memory, disk space, and NIC information
■
Operating system
■
Version and patch level
■
Network topology
■
Router, gateway, and IP address information
■
Problem description:
■
Error messages and log files
■
Troubleshooting that was performed before contacting Symantec
■
Recent software configuration changes and network changes
Licensing and registration
If your Symantec product requires registration or a license key, access our technical
support Web page at the following URL:
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Customer service
Customer service information is available at the following URL:
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Customer Service is available to assist with non-technical questions, such as the
following types of issues:
■
Questions regarding product licensing or serialization
■
Product registration updates, such as address or name changes
■
General product information (features, language availability, local dealers)
■
Latest information about product updates and upgrades
■
Information about upgrade assurance and support contracts
■
Information about the Symantec Buying Programs
■
Advice about Symantec's technical support options
■
Nontechnical presales questions
■
Issues that are related to CD-ROMs or manuals
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If you want to contact Symantec regarding an existing support agreement, please
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[email protected]
North America and Latin America
[email protected]
Contents
Technical Support ............................................................................................... 4
Chapter 1
Introducing Server Management Suite ............................ 9
About Server Management Suite ...................................................... 9
Components of Server Management Suite ......................................... 10
What's new in Server Management Suite 7.1 SP2 ............................... 16
Where to get more information ....................................................... 16
Chapter 2
Implementing Server Management Suite ...................... 19
About installing Server Management Suite ....................................... 19
About upgrading Server Management Suite ...................................... 19
Chapter 3
Using Server Management Suite Portal page ................ 21
About Server Management Suite Portal page .....................................
Accessing the Server Management Suite Portal page ..........................
Server Management Suite Portal page Web parts ...............................
About Topology View Web part .......................................................
Viewing network topology .......................................................
Topology View Web part options ...............................................
Chapter 4
21
22
22
23
24
24
Using Server Resource Manager Home page ................ 27
About Server Resource Manager Home page ..................................... 27
Accessing Server Resource Manager Home page ................................ 28
Index
.................................................................................................................... 29
8
Contents
Chapter
1
Introducing Server
Management Suite
This chapter includes the following topics:
■
About Server Management Suite
■
Components of Server Management Suite
■
What's new in Server Management Suite 7.1 SP2
■
Where to get more information
About Server Management Suite
Server Management Suite combines the essential tools that help you effectively
manage your physical servers and virtual servers, reduce service interruptions,
and increase uptime.
Server Management Suite incorporates a variety of wizards and other features
that let you automate configuration, stage tasks, and create policies to manage
your servers. Various graphical reports let you quickly identify the health of your
environment, pinpoint problems, and analyze trends. Expanded support for virtual
technologies simplifies the management of multiple operating system
environments.
Server Management Suite is a collection of solutions that run on the Symantec
Management Platform. The platform and the solutions of the Server Management
Suite provide the following key features:
■
Discovery and inventory
The suite automatically identifies the devices that are found in your network,
and aggregates inventory data across your environment. Multi-platform
support makes it easy to consolidate the discovery data of all your Windows,
10
Introducing Server Management Suite
Components of Server Management Suite
UNIX, and Linux assets within an integrated console. You can easily assess
security vulnerabilities, prepare for software audits, and more accurately
determine hardware availability and needs.
■
Provisioning
The suite lets you improve the consistency and increase the quality of server
configurations. It delivers the comprehensive deployment capabilities that
include image-based or scripted operating system installation and continuous
provisioning. The suite helps you implement the standardized configurations,
and provides you the tools for migration.
■
Software distribution and patch management
The suite lets you control server configurations through its software
management capabilities. The automated policies for software and patch
management help you keep the servers standardized and secure. You can
modify similar configurations on multiple servers simultaneously. You can
distribute applications, and security updates to target systems.
■
Proactive monitoring and alerting
The suite helps you proactively monitor the critical components of your
network. You can increase the network uptime with the self-healing
remediation tasks that are configured before the critical events occur. You can
organize your servers into vital groups and quickly ascertain the current health
of the whole network. The monitoring capabilities provide you also a
summarized view of each single server performance over time.
See “Components of Server Management Suite” on page 10.
See “Where to get more information” on page 16.
Components of Server Management Suite
Server Management Suite is a collection of solutions that run on the Symantec
Management Platform. These solutions let you discover, inventory, monitor, and
provision servers from a central console - the Symantec Management Console.
See “About Server Management Suite” on page 9.
Introducing Server Management Suite
Components of Server Management Suite
Table 1-1
Component
Components of Server Management Suite
Description
Link to
Release
Notes
Symantec
Symantec Management Platform provides a set of services that
DOC4731
Management Platform IT-related solutions can leverage. By leveraging these services, the
solutions that are built on the platform can focus on their unique
tasks. They also can take advantage of the more general services
that the platform provides. The platform services also provide a
high degree of consistency between the solutions, so that users do
not need to learn multiple product interfaces.
Symantec Management Platform provides the following services:
■
Role-based security
■
Client communications and management
■
Execution of scheduled or event-triggered tasks and policies
■
Package deployment and installation
■
Reporting
■
Centralized management through a single, common interface
Symantec Management Platform includes the following
components:
■
Configuration Management Database (CMDB)
■
Notification Server
■
Symantec Management Console
■
Symantec Management Agent for Windows
■
Symantec Management Agent for UNIX, Linux, and Mac
■
Network Discovery
■
Software Management Framework
Link to
User
Guide
DOC4730
11
12
Introducing Server Management Suite
Components of Server Management Suite
Table 1-1
Component
Components of Server Management Suite (continued)
Description
Link to
Release
Notes
Deployment Solution Deployment Solution helps to reduce the cost of deploying and
DOC4467
7.1 SP1a MR1/6.9 SP3 managing servers, desktops, and notebooks from a centralized
location in your environment. It offers operating system
deployment, configuration, personality migration of computers,
and software deployment across different hardware platforms and
operating systems.
Deployment Solution 7.1 provides integrated provisioning, disk
imaging, and personality migration from the Symantec
Management Console. Using Symantec Ghost™, you can perform
initial computer deployment using standard images and migrate
user data and application settings to new computers.
Deployment Solution 6.9 SP3, which is a Windows application, is
not included in the Server Management Suite installation. However,
Server Management Suite includes a license to run Deployment
Solution 6.9 or later. You can download and install the Deployment
Solution component separately. Go to the page
https://www4.symantec.com/Vrt/offer?a_id=55149, accept the
export restrictions, and then log on with your Symantec account
credentials. After you ensure that your profile information is
correct, all of the available versions of Deployment Solution are
listed on the Software Download: Deployment Solution page. Choose
the version that you want to download, and then click Download
Now. You can then complete the installation process.
Link to
User
Guide
DOC4468
Introducing Server Management Suite
Components of Server Management Suite
Table 1-1
Components of Server Management Suite (continued)
Component
Description
Link to
Release
Notes
Enhanced console
views
The enhanced Symantec Management Console views replace the DOC4731
default console views for computers and software that existed in
Symantec Management Platform version 7.0. For tasks and policies,
the enhanced views add drag-and-drop functionality. In addition,
you can now search the tree rather than drilling down to find
specific tasks or policies.
Link to
User
Guide
DOC4858
The enhanced views are incorporated into the existing console.
They let you manage computers, software, jobs and tasks, and
policies more efficiently with fewer clicks. For example, you can
now drag policies onto computers to apply the policies to those
computers. This action eliminates multiple steps that the previous
console required to accomplish the same thing.
For more information, see the Altiris IT Management Suite 7.1 SP2
from Symantec Enhanced Console Views Getting Started Guide at
the following URL:
http://www.symantec.com/docs/DOC4858
Inventory Solution 7.1 Inventory Solution lets you gather inventory data about the
DOC4782
SP2
computers, users, operating systems, and installed software
applications in your environment. You can collect inventory data
from the computers that run Windows, UNIX, Linux, and Mac.
DOC4729
After you gather inventory data, you can analyze it using predefined
or custom reports.
Inventory Pack for
Servers
Inventory Pack for Servers gathers server-based inventory data
from servers. It runs on top of Inventory Solution and uses the
same Inventory plug-ins, tasks, and wizards.
DOC4799
Inventory for Network Inventory for Network Devices gathers inventory data from the
DOC4781
Devices 7.1 SP2
devices that are not managed through the Symantec Management
Agent.
You can gather inventory on the devices that are already discovered
and exist as resources in the CMDB.
DOC4728
13
14
Introducing Server Management Suite
Components of Server Management Suite
Table 1-1
Components of Server Management Suite (continued)
Component
Description
Link to
Release
Notes
Link to
User
Guide
IT Analytics Solution
7.1 SP2
IT Analytics Solution software complements and expands upon
the traditional reporting that is offered in most Altiris solutions.
It brings exciting new features and capabilities to Notification
Server because it incorporates multi-dimensional analysis and
robust graphical reporting and distribution features.
DOC4843
DOC4837
Monitor Solution for
Servers 7.1 SP2
Monitor Solution for Servers lets you monitor various aspects of DOC4691
computer operating systems, applications, and devices. These
aspects can include events, processes, and performance. This ability
helps you ensure that your servers and your devices work and
reduces the costs of server and network monitoring.
DOC4683
Monitor Pack for
Servers 7.1 SP2
Monitor Pack for Servers works with the Monitor Solution core
components of the Symantec Management Platform. It lets you
monitor operating system performance, services, and events of
your Windows, UNIX, and Linux server environment.
DOC4683
This functionality allows users to explore data on their own, without
advanced knowledge of databases or third-party reporting tools.
It empowers users to ask and answer their own questions quickly,
easily, and effectively.
Altiris IT Analytics Symantec Endpoint Protection Pack is also
included in this solution.
Patch Management
Patch Management Solution for Windows lets you scan Windows
Solution for Windows computers for the updates that they require, and view the results
7.1 SP2
of the scan. The system lets you automate the download and
distribution of software updates. You can create filters of the
Patch Management
computers and apply the patch to the computers that need it.
Solution for Linux 7.1
SP2
Patch Management Solution for Linux lets you scan Red Hat and
Novell Linux computers for security vulnerabilities. The solution
Patch Management
then reports on the findings and lets you automate the download
Solution for Mac 7.1
and distribution of needed errata, or software updates. The solution
SP2
downloads the required patches and provides wizards to help you
deploy them.
Patch Management Solution for Mac lets you scan Mac computers
for the updates that they require. The solution then reports on the
findings and lets you automate the downloading and distribution
of needed updates. You can distribute all or some of the updates.
DOC4692
Windows: Windows:
DOC4815
DOC4814
Linux:
Linux:
DOC4817
DOC4816
Mac:
Mac:
DOC4819
DOC4818
Introducing Server Management Suite
Components of Server Management Suite
Table 1-1
Components of Server Management Suite (continued)
Component
Description
Link to
Release
Notes
Real-Time System
Manager 7.1 SP2
Real-Time System Manager provides you detailed real-time
DOC4690
information about a managed computer, and lets you remotely
perform different administrative tasks in real time. With Real-Time
System Manager you can also manage computers out of band, using
the ASF, DASH, and Intel AMT technologies.
Link to
User
Guide
DOC4685
Real-Time System Manager also lets you run some of the
management tasks on a collection of computers. You can run the
tasks immediately, or on a schedule.
Software Management Software Management Solution provides intelligent and
DOC4663
Solution 7.1 SP2
bandwidth-sensitive distribution and management of software
from a central Web console. It leverages the Software Catalog and
Software Library to ensure that the required software gets installed,
remains installed, and runs without interference from other
software.
DOC4661
Software Management Solution supports software virtualization
technology, which lets you install software into a virtual layer on
the client computer.
Software Management Solution also lets users directly download
and install approved software or request other software.
Symantec Endpoint
The Symantec Endpoint Protection Integration Component
DOC4809
Protection Integration combines Symantec Endpoint Protection with your other Symantec
Component 7.1 SP2
Management Platform solutions. You can inventory computers,
update patches, deliver software, and deploy new computers. You
can also back up and restore your systems and data, and manage
DLP agents and Symantec Endpoint Protection clients. You can do
this work from a single, Web-based Symantec Management Console.
DOC4755
Virtual Machine
Management 7.1 SP2
DOC4828
Virtual Machine Management lets you perform the virtualization DOC4797
process on your network. You can create virtual environments of
servers, storage devices, and network resources on a single physical
computer.
15
16
Introducing Server Management Suite
What's new in Server Management Suite 7.1 SP2
What's new in Server Management Suite 7.1 SP2
The SP2 release of Server Management Suite 7.1 includes the following
improvements:
■
Symantec Management Console now supports Internet Explorer 9 (in IE 8
compatibility mode).
■
The list of supported Linux and Mac operating systems has been expanded.
■
The suite documentation is migrated to Symantec Help Center.
■
Other enhancements to refine product quality.
For more information about what has changed in each of the solutions and
components, see the Server Management Suite 7.1 SP2 Release Notes at the
following URL: http://www.symantec.com/docs/DOC4725
See “About Server Management Suite” on page 9.
Where to get more information
Use the following documentation resources to learn about and use this product.
Table 1-2
Documentation resources
Document
Description
Location
Release Notes
Information about new
features and important
issues.
The Supported Products A-Z page, which is available at the following
URL:
http://www.symantec.com/business/support/index?page=products
Open your product's support page, and then under Common Topics,
click Release Notes.
User Guide
Information about how
to use this product,
including detailed
technical information
and instructions for
performing common
tasks.
The Documentation Library, which is available in the Symantec
Management Console on the Help menu.
■ The Supported Products A-Z page, which is available at the
following URL:
http://www.symantec.com/business/support/index?page=products
Open your product's support page, and then under Common Topics,
click Documentation.
■
Introducing Server Management Suite
Where to get more information
Table 1-2
Documentation resources (continued)
Document
Description
Location
Help
Information about how
to use this product,
including detailed
technical information
and instructions for
performing common
tasks.
The Documentation Library, which is available in the Symantec
Management Console on the Help menu.
Context-sensitive help is available for most screens in the Symantec
Management Console.
You can open context-sensitive help in the following ways:
■
The F1 key when the page is active.
Help is available at the ■ The Context command, which is available in the Symantec
Management Console on the Help menu.
solution level and at the
suite level.
This information is
available in HTML help
format.
In addition to the product documentation, you can use the following resources to
learn about Symantec products.
Table 1-3
Symantec product information resources
Resource
Description
Location
SymWISE
Support
Knowledgebase
Articles, incidents, and
issues about Symantec
products.
http://www.symantec.com/business/theme.jsp?themeid=support-knowledgebase
Symantec
Connect
An online resource that http://www.symantec.com/connect/endpoint-management
contains forums, articles,
blogs, downloads, events,
videos, groups, and ideas
for users of Symantec
products.
17
18
Introducing Server Management Suite
Where to get more information
Chapter
2
Implementing Server
Management Suite
This chapter includes the following topics:
■
About installing Server Management Suite
■
About upgrading Server Management Suite
About installing Server Management Suite
You install this product by using the Symantec Installation Manager. You can
download the installation files directly to your server or you can create offline
installation packages.
For more information, see the Installing IT Management Suite chapter in the IT
Management Suite 7.1 SP2 Planning and Implementation Guide at the following
URL:
http://www.symantec.com/docs/DOC4827
After you install the suite, refer to the individual solution's documentation for
information on how to configure and use it.
About upgrading Server Management Suite
Server Management Suite supports the following upgrade scenarios:
■
Upgrade from 7.1 or later to 7.1 SP2
■
Migration from 6.x to 7.1 SP2
■
Migration from 7.0 to 7.1 SP2
20
Implementing Server Management Suite
About upgrading Server Management Suite
To perform an upgrade from version 7.1 or later, in Symantec Installation Manager
click Install New Products, and then choose to install Server Management Suite.
Do not use the Install Product Updates page to upgrade.
If you use hierarchy, you must disable hierarchy replication and upgrade all
products to the latest version on each of the Notification Server computers.
For additional information about upgrading, see the Upgrading to IT Management
Suite 7.1 SP2 - Best Practices article at the following URL:
http://www.symantec.com/docs/TECH177513
After you upgrade Server Management Suite, you must upgrade the Symantec
Management Agent and the plug-ins that are installed on the managed computers.
Symantec recommends that you do the following:
■
In the Symantec Management Console, click Actions > Agents/Plug-ins >
Rollout Agents/Plug-ins. Then, in the left pane, under Symantec Management
Agent, locate and turn on the upgrade policies for the Symantec Management
Agent.
■
In the Symantec Management Console, click Settings > All Settings. In the
left pane, expand Notification Server > Site Server Settings, and then locate
and turn on the upgrade policies for various site server plug-ins.
■
In the Symantec Management Console, click Actions > Agents/Plug-ins >
Rollout Agents/Plug-ins. Then, in the left pane, locate and turn on the upgrade
policies for various plug-ins.
Symantec recommends that you configure a schedule for these policies; the default
Run once ASAP option may not trigger the policy if this is not the first time you
perform an upgrade. Also, to speed up the upgrade process, consider temporarily
changing the Download new configuration every setting on the Targeted Agent
Settings page to a lower value.
For detailed instructions on migrating from 6.x and 7.0 to 7.1 SP2, see the following
documentation resources:
■
IT Management Suite Migration Guide version 6.x to 7.1 SP2 at the following
URL:
http://www.symantec.com/docs/DOC4742
■
IT Management Suite Migration Guide version 7.0 to 7.1 SP2 at the following
URL:
http://www.symantec.com/docs/DOC4743
Chapter
3
Using Server Management
Suite Portal page
This chapter includes the following topics:
■
About Server Management Suite Portal page
■
Accessing the Server Management Suite Portal page
■
Server Management Suite Portal page Web parts
■
About Topology View Web part
About Server Management Suite Portal page
Server Management Suite Portal page consolidates the key information about
your network resources into a single view. The Web parts on the Server
Management Suite Portal page let you monitor the state of your computers and
view the inventory data. You can check the status of the recent software deliveries
and find out the number of the Microsoft patches that need to be addressed. The
network topology diagram provides you with an overview of the physical structure
of your network.
See “Accessing the Server Management Suite Portal page” on page 22.
You can customize the Server Management Suite Portal page according to your
preferences. You can edit and remove the predefined Web parts, or you can create
new Web parts.
For more information, see the topics about editing portal pages in the Symantec
Management Platform User Guide.
See “Server Management Suite Portal page Web parts” on page 22.
22
Using Server Management Suite Portal page
Accessing the Server Management Suite Portal page
Accessing the Server Management Suite Portal page
Server Management Suite Portal page provides you the key information about
your network resources in a single view. You can adjust the Server Management
Suite Portal page to display the Web parts that you find the most useful.
See “About Server Management Suite Portal page” on page 21.
See “Server Management Suite Portal page Web parts” on page 22.
To access the Server Management Suite Portal page
1
In the Symantec Management Console, on the Home menu, click Server
Management Suite Portal.
2
(Optional) To customize the Server Management Suite Portal page, click Edit.
Server Management Suite Portal page Web parts
Server Management Suite Portal page contains different predefined Web parts.
The default Web parts help you get the overview of your network and the state
of your network devices.
See “About Server Management Suite Portal page” on page 21.
See “Accessing the Server Management Suite Portal page” on page 22.
Table 3-1
Default Web parts on the Server Management Suite Portal page
Web part
Description
Event Console
Event Console provides a consolidated view of all alerts that
are raised. Event Console is part of the Server Management
Suite, Client Management Suite, and IT Management Suite.
Monitored Resources by
Status
The chart on this Monitor Solution Web part shows the
severity status of all monitored resources. In the devices
list you can select a computer and launch the Performance
Viewer, the Resource Manager, or the Event console.
Topology View
This Web part provides a network topology diagram of the
SNMP-enabled devices that are found in your network.
Topology View Web part displays the data that you collect
using Network Discovery tasks.
See “About Topology View Web part” on page 23.
Group View - Aggregate
health by resource
This Web part shows the aggregate health of the devices
and computers in your organizational groups. The Group
View is installed as a part of the Monitor Solutions.
Using Server Management Suite Portal page
About Topology View Web part
Table 3-1
Default Web parts on the Server Management Suite Portal page
(continued)
Web part
Description
Howcurrentismycomputer This Web part of the Inventory Solution displays a graph
inventory?
that shows how many computers have reported inventory
in a specified period of time. You can edit the period of the
time that you want reported.
Recent Software Delivery
Status
This Web part of the Software Management Solution lists
all software deliveries and their status. Following delivery
types are displayed: Managed Software Delivery, Quick
Delivery, Package Delivery, and Legacy Software Delivery.
Microsoft Vulnerabilities
This graph reports the number and the severity of the
Microsoft patches that need to be addressed. The Microsoft
Vulnerabilities graph is a Web part of the Patch Management
Solution.
About Topology View Web part
The Topology View Web part provides a view of the SNMP-enabled network
devices and the physical organization of your network. You see the status of all
the network devices that are connected to your network and you can access the
reports of each device.
Icons on the topology diagram let you identify the different SNMP-enabled network
devices that are found. Labels on the icon indicate the status of each device. You
can double-click the icon of the device to open the Event Console. When you
right-click the icon, you can access other reports of the device and run different
tasks.
In the Topology View Web part you can create groups and maps to document the
network, troubleshoot the subnets, or plan infrastructure expansions.
To view the topology diagram in the Topology View Web part, select the root
device for the network topology. Before you can select a device, you must collect
the data about the SNMP-enabled devices on your network. Use the Network
Discovery task to discover your network resources. Make sure that the connection
profile of the Network Discovery task has the SNMP turned on.
Network Discovery lets you find routers, switches, hubs, network printers, Novell
NetWare servers, and the computers that are running Windows, UNIX, Linux, and
Mac. The collected data is saved in the Configuration Management Database
(CMDB).
23
24
Using Server Management Suite Portal page
About Topology View Web part
For more information, see the topics about discovering network devices in the
Symantec Management Platform User Guide.
Note: The Topology View Web part does not display the SNMP-enabled devices
that are discovered with the single device discovery task. When you create a
Network Discovery task to collect the data for the Topology View Web part, you
must set the range of the IP addresses that you want to discover.
The Topology View Web part is installed as a part of the Server Management
Suite.
See “Viewing network topology” on page 24.
See “Topology View Web part options” on page 24.
Viewing network topology
You can view the network topology diagram on the Topology View Web part that
is displayed on the Server Management Suite Portal page.
See “About Server Management Suite Portal page” on page 21.
See “About Topology View Web part” on page 23.
Options on the toolbar let you edit the view and the layout of the topology diagram.
After you make the changes, you can save the network topology view for further
use.
To view the network topology
1
In the Symantec Management Console, on the Home menu, click Server
Management Suite Portal.
2
On the Topology View Web part, click Select device.
3
(Optional) Edit the settings of the network topology view.
See “Topology View Web part options” on page 24.
Topology View Web part options
The Topology View Web part provides you with a quick overview of your network.
On the topology diagram you see all the SNMP-enabled devices that are discovered
on your network and the status of each device.
See “About Topology View Web part” on page 23.
See “Viewing network topology” on page 24.
Using Server Management Suite Portal page
About Topology View Web part
Table 3-2
Options on the Topology View Web part
Option
Description
Root device
Lets you set any device of infrastructure type that is found
in your network, as a root device for the topology view.
When you click Select root device, the list of network
devices available for selection as a root device is displayed.
You can filter and search devices and set any of them as a
root device.
The layout of the network is rearranged according to the
selection.
Open
Lets you select and display previously saved views.
Save
Lets you save the settings and topology layout of the current
view.
Type a descriptive name that helps you easily identify the
view in the future.
Levels
Lets you select the depth of levels to display.
The drop-down list gets filled dynamically, according to the
number of levels of the actual network.
Display
Lets you hide or show different types of network devices.
Screen
Lets you display the Topology View Web part in the full
screen mode.
Search device
Lets you search devices by name or IP address. After you
type the item to search for in the Search device box, the
view is refreshed automatically.
25
26
Using Server Management Suite Portal page
About Topology View Web part
Chapter
4
Using Server Resource
Manager Home page
This chapter includes the following topics:
■
About Server Resource Manager Home page
■
Accessing Server Resource Manager Home page
About Server Resource Manager Home page
The Server Resource Manager Home page consolidates the most relevant
inventory and monitoring data of a server resource into a single view.
On the Server Resource Manager Home page you see the attributes of the server,
and current disk utilization for all attached disks. You can view the different
health and performance reports of your server. For example you can view the
reports of processor, physical memory, disk I/O, network bandwidth, and disk
space utilization.
The Web parts display the data in real time or for the last 24 hours. The real-time
data is received directly from the managed computer. The historical data is taken
from the Configuration Management Database (CMDB). When you want to see
the report for longer than 24-hour period, click the historical diagram.
The Server Resource Manager Home page lets you also access all the functions
that are available in the Resource Manager.
For more information, see the topics about the Resource Manager functions in
the Symantec Management Platform User Guide.
You can access the Server Resource Manager Home page from the Resource
Manager.
See “Accessing Server Resource Manager Home page” on page 28.
28
Using Server Resource Manager Home page
Accessing Server Resource Manager Home page
The Server Resource Manager Home page is installed as a part of the Server
Management Suite.
To gather the data for the Web parts that are displayed on the Server Resource
Manager Home page, you must install the following agent and plug-ins on the
target computers:
■
Symantec Management Agent
■
Inventory Plug-in
■
Monitor Plug-in
You need to enable an Inventory policy and the Windows Server Performance
Health Monitor Policy and assign them to a resource before the Server Resource
Manager Home page is populated.
For more information, see the topics about preparing managed computers for
inventory in the Inventory Solution User Guide, and about preparing managed
computers for monitoring in the Monitor Solution User Guide.
Accessing Server Resource Manager Home page
The Server Resource Manager Home page includes the Web parts that provide
quick overview of your server performance. Different reports let you easily check
and ensure that any of your Windows, UNIX, or Linux servers functions properly.
When you have selected the Server Resource Manager View for a resource, this
view is the default view for all resources.
See “About Server Resource Manager Home page” on page 27.
To access the Server Resource Manager Home page
1
In the Symantec Management Console, on the Manage menu, click Resource.
2
In the Select Resource dialog box, select the resource you want to manage,
and then click OK
3
In Resource Manager, in the Custom View drop-down list, click Server
Resource Manager View.
Index
C
T
context-sensitive help 16
topology view
customizing 24
options 24
Topology View Web part
about 23
customizing 24
options 24
viewing 24
D
documentation 16
H
help
context-sensitive 16
N
network topology
saving 24
viewing 24
network topology diagram
about 23
saving 24
viewing 24
R
Release Notes 16
S
Server Management Suite
about 9
components 10
Release Notes 10
User Guides 10
Server Management Suite Portal page
about 21
accessing 22
viewing 22
Web parts 22
Server Resource Manager
about 27
accessing 28
viewing 28
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