Converge
Developer Guide
Revision Date: April 2016
Two Concourse Parkway, Suite 800, Atlanta, GA 30328
© Elavon, Incorporated 2016. All Rights Reserved
Converge Developer Guide CON-0002-N
Copyright
Copyright © 2016 Elavon, Incorporated. All rights reserved. No part of this publication may be reproduced or distributed without the prior consent of Elavon, Inc., Two Concourse Parkway, Suite 800, Atlanta, GA
30328.
Disclaimer
Elavon, Inc., provides this publication as is without warranty of any kind, either expressed or implied. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein. These changes will be incorporated in new editions of the publication. Elavon, Inc. may make improvement and/or changes in the product(s) and/or programs(s) described in this publication at any time.
Trademarks
Converge is a registered trademark of Elavon, Inc. All other brand and product names are trademarks or registered trademarks of their respective companies:
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Preface
This document describes step by step procedures on how to use your developer guide including:
Getting started
Transaction security
Transaction format
Integration references
Additional processing options
Authorization response codes
Code samples
This document is intended for all users of the Converge product and contains the information necessary for you to be able to use all the features of the product effectively.
Typographical Conventions
Throughout this guide, you will see words and phrases that appear in different fonts and formats.
The following list describes the typographical conventions used in this guide.
Bold text
Indicates a menu option, a window title, buttons, and so on that you can use to identify a part of the user interface.
Examples:
Print or Save As dialog box
Menu selection sequences
Indicates a series of menu options that you need to select in a particular sequence and listed in one step. Each menu option is separated by a pipe ( | ).
1. Choose File | Save As | File Name and enter the name of the document.
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Courier text
Indicate examples of software code. Usually this type of text is encapsulated in a code box as illustrated below.
Begin Header
<head>
<title>Batch Import</title>
</head>
End Header
Bold courier text
Indicates a command that you would type into a command prompt window as illustrated below.
cd c:\users\
Italicized text
Indicates that the word or phrase is:
A reference to another document as illustrated below.
Refer to the Elavon User Guide.
Emphasized for clarification as illustrated below.
You do not need to select Apply.
The word is replacement text, such as a variable for a piece of code that you need to enter the appropriate value for your implementation as illustrated below.
<xml>
<country_code>Country Code</country_code>
</xml>
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Related Documentation
The following documents are available related to the Converge product.
Converge Getting Started guide
Converge Peripheral Device Installation and Setup Guide
Converge System Administration Guide
Converge Transaction Processing Guide
Converge Chip and PIN (EMV) Transaction Processing Addendum
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Revision History
The following table provides a description of the changes made to this document from its origination to the current release.
F
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Revision
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Date
SEP-2014
OCT-2014
NOV-2014
FEB-2015
MAR-2015
MAY-2015
JUN-2015
JUL-2015
AUG-2015
SEP-2015
OCT-2015
NOV-2015
FEB-2016
APR-2016
Revision Notes
Original release of the Converge Developer Guide.
Added valid value definitions to ssl_trans_status.
Added Loyalty Card Transactions.
Added ACH Recurring and Installment Transactions.
Added Ingenico 3DES DUKPT encrypted track field. Added new error code to replace 4001, 4012, and 4015.
Added ssl_pos_mode and ssl_entry_mode fields (recommended for swiped or contactless transactions).
Added new Transaction Type of total
Added support of token generation with encrypted swipe.
Added new shipment flag for completion.
Added section for Posting Data in the Best Practices and Compliance
Checklist.
Added Error Code
Added EMV API for US
Added Iframe section to Best Practices and Compliance Checklist
Added Transaction ID support to recurring and installment
Added brand in response
Added token support for EMV
Added EMV Auth Only transactions
Added timeout handling
Gratuity support with EMV
Added support for recurring with token
Added support for EMV with ROAM devices
Added error 5126
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Table of Contents
Chapter 1: Introduction .......................................................................................................................... 1
Converge Features .................................................................................................................................... 1
API Overview ............................................................................................................................................. 2
Implementation Guidelines ...................................................................................................................... 3
Integration Checklist ................................................................................................................................. 4
Chapter 2: Getting Started ...................................................................................................................... 6
Getting a Unique Test Account ................................................................................................................. 6
URLS .......................................................................................................................................................... 7
Demo URLS ............................................................................................................................................ 7
Production URLS ................................................................................................................................... 7
Communicating with Converge ................................................................................................................. 8
Authentication .......................................................................................................................................... 9
Payment Forms ....................................................................................................................................... 10
Merchant Payment Form .................................................................................................................... 10
Converge Payment Form .................................................................................................................... 12
Receipt Forms ......................................................................................................................................... 16
Merchant Receipt................................................................................................................................ 16
Converge Receipt ................................................................................................................................ 18
Export Scripts ...................................................................................................................................... 19
Chapter 3: Transaction Security ............................................................................................................ 23
Common Fraudulent Activities ............................................................................................................... 23
Best Practices and Compliance Checklist ................................................................................................ 24
PCI DSS Guidelines .................................................................................................................................. 30
External Security Resources .................................................................................................................... 32
Chapter 4: Transaction Format ............................................................................................................. 34
Credit Card Transactions ......................................................................................................................... 36
Credit Card Sale (ccsale) ...................................................................................................................... 39
Credit Card Auth Only (ccauthonly) .................................................................................................... 62
Credit Card AVS Only (ccavsonly) ........................................................................................................ 72
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Credit Card Verification (ccverify) ....................................................................................................... 77
Credit Card Return/Credit (cccredit) ................................................................................................... 82
Credit Card Force (ccforce) ................................................................................................................. 88
Credit Card Balance Inquiry (ccbalinquiry) ......................................................................................... 94
Credit Card Generate Token (ccgettoken) .......................................................................................... 97
Credit Card Return (ccreturn) ........................................................................................................... 101
Credit Card Void (ccvoid) .................................................................................................................. 103
Credit Card Completion (cccomplete)............................................................................................... 108
Credit Card Delete (ccdelete) ............................................................................................................ 112
Credit Card Update Tip (ccupdatetip) ............................................................................................... 113
Credit Card Signature (ccsignature) .................................................................................................. 116
Credit Card Add Recurring Transaction (ccaddrecurring) ................................................................. 120
Credit Card Update Recurring Transaction (ccupdaterecurring) ...................................................... 128
Credit Card Delete Recurring Transaction (ccdeleterecurring)......................................................... 131
Credit Card Submit Recurring Payment (ccrecurringsale) ................................................................ 132
Credit Card Add Installment Transactions (ccaddinstall) .................................................................. 134
Credit Card Update Installment Transactions (ccupdateinstall) ....................................................... 141
Credit Card Delete Installment Transactions (ccdeleteinstall) ......................................................... 144
Credit Card Submit Installment Payment (ccinstallsale) ................................................................... 145
Debit Card Transactions ........................................................................................................................ 147
Debit Purchase (dbpurchase) ............................................................................................................ 147
Debit Return (dbreturn) .................................................................................................................... 150
Debit Inquiry (dbbainquiry) ............................................................................................................... 151
EMV Credit/ Debit Card Transactions ................................................................................................... 153
EMV Chip Sale (emvchipsale) ............................................................................................................ 155
EMV Chip Auth Only (emvchipauthonly) .......................................................................................... 158
EMV Swipe Sale (emvswipesale) ....................................................................................................... 161
EMV Swipe Auth Only (emvswipeauthonly) ..................................................................................... 164
EMV Card Update (emvchipupdatetxn) ............................................................................................ 167
EMV Reversal (emvreverse) .............................................................................................................. 168
EMV Key Exchange (emvkeyexchange) ............................................................................................. 169
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EBT Transactions ................................................................................................................................... 170
Food Stamp Purchase (fspurchase)................................................................................................... 171
Food Stamp Return (fsreturn) ........................................................................................................... 172
Food Stamp Inquiry (fsbainquiry) ..................................................................................................... 174
Food Stamp Force Purchase (fsforcepurchase) ................................................................................ 175
Food Stamp Force Return (fsforcereturn) ........................................................................................ 177
Cash Benefit Purchase (cbpurchase) ................................................................................................. 178
Cash Benefit Inquiry (cbbainquiry) ................................................................................................... 180
Gift Card Transactions ........................................................................................................................... 182
Gift Card Activation (egcactivation) .................................................................................................. 183
Gift Card Sale/Redemption (egcsale) ................................................................................................ 186
Gift Card Refund (egccardrefund) ..................................................................................................... 189
Gift Card Replenishment/Reload (egcreload) ................................................................................... 191
Gift Card Balance Inquiry (egcbalinquiry) ......................................................................................... 193
Gift Card Credit (egccredit) ............................................................................................................... 196
Gift Card Generate Token (egcgettoken) .......................................................................................... 198
Loyalty Card Transactions ..................................................................................................................... 200
Loyalty Card Enrollment (ltenrollment) ............................................................................................ 200
Loyalty Card Redemption (ltredeem) ............................................................................................... 203
Loyalty Card Return (ltreturn) ........................................................................................................... 206
Loyalty Card Add Points (ltaddpoints) .............................................................................................. 209
Loyalty Card Balance Inquiry (ltinquiry) ............................................................................................ 212
Loyalty Card Lead Inquiry (ltleadinquiry) .......................................................................................... 215
Loyalty Card Member Inquiry (ltmemberinquiry) ............................................................................. 218
Loyalty Card Void (ltvoid) .................................................................................................................. 221
Loyalty Card Delete (ltdelete) ........................................................................................................... 223
Electronic Check Transactions .............................................................................................................. 224
Electronic Check Purchase (ecspurchase) ......................................................................................... 225
Electronic Check Void (ecsvoid) ........................................................................................................ 229
ACH ECheck Add Recurring Transaction (ecsaddrecurring) .............................................................. 230
ACH ECheck Update Recurring Transaction (ecsupdaterecurring) ................................................... 234
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ACH ECheck Delete Recurring Transaction (ecsdeleterecurring) ..................................................... 237
ACH ECheck Submit Recurring Payment (ecsrecurringsale) ............................................................. 238
ACH ECheck Add Installment Transaction (ecsaddinstall) ................................................................ 241
ACH ECheck Update Installment Transaction (ecsupdateinstall) ..................................................... 246
ACH ECheck Delete Installment Transaction (ecsdeleteinstall) ........................................................ 249
ACH ECheck Submit Installment Payment (ecsinstallsale) ................................................................ 251
PINLess Debit Transactions ................................................................................................................... 253
PINLess Debit Purchase (pldpurchase) ............................................................................................. 253
Cash Tender Transactions ..................................................................................................................... 254
Cash Sale (cashsale) .......................................................................................................................... 255
Cash Return/Credit (cashcredit) ....................................................................................................... 258
Batch Import Transactions .................................................................................................................... 260
Credit Card Batch Import (ccimport) ................................................................................................ 261
Credit Card Information Batch Import (cctokenimport) ................................................................... 268
Credit Card Recurring Batch Import (ccrecimport) ........................................................................... 273
Card Manager Transactions .................................................................................................................. 280
Token Query (ccquerytoken) ............................................................................................................ 280
Token Update (ccupdatetoken) ........................................................................................................ 282
Token Delete (ccdeletetoken) ........................................................................................................... 284
End of Day Transactions ........................................................................................................................ 285
Transaction Email (txnemail) ............................................................................................................ 286
Transaction Query (txnquery) ........................................................................................................... 288
Total/ Summary (total)...................................................................................................................... 300
Settle (settle) ..................................................................................................................................... 302
Account Admin Transactions ................................................................................................................ 306
Terminal Setup (terminalsetup) ........................................................................................................ 306
Payment Field (fieldsetup) ................................................................................................................ 312
Printer Setup (printersetup) ............................................................................................................. 316
Chapter 5: Integration Reference ....................................................................................................... 319
Supported Transaction Input Fields ...................................................................................................... 319
Fraud Prevention Matrix ....................................................................................................................... 335
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ISO Country Codes ................................................................................................................................ 336
ISO Currency Codes ............................................................................................................................... 340
Chapter 6: Additional Processing Options .......................................................................................... 342
3D Secure .............................................................................................................................................. 342
Transaction Flow ............................................................................................................................... 343
Transaction Format ........................................................................................................................... 352
Transaction Examples ....................................................................................................................... 356
MasterPass ............................................................................................................................................ 358
Transaction Flow ............................................................................................................................... 359
Transaction Examples ....................................................................................................................... 364
Dynamic Currency Conversion (DCC) .................................................................................................... 366
Transaction Flow ............................................................................................................................... 367
Transaction Examples ....................................................................................................................... 368
Receipt Requirements ....................................................................................................................... 373
Multi-Currency Conversion (MCC) ........................................................................................................ 376
Transaction Flow ............................................................................................................................... 377
Transaction Examples ....................................................................................................................... 379
Tokenization .......................................................................................................................................... 380
Generating Tokens ............................................................................................................................ 382
Processing Transactions Using Tokens .............................................................................................. 388
Managing Stored Tokens .................................................................................................................. 390
Transaction Flow ............................................................................................................................... 390
Transaction Examples ....................................................................................................................... 399
Encryption ............................................................................................................................................. 409
EMV ....................................................................................................................................................... 413
Transaction Summary ....................................................................................................................... 414
Transaction Flow ............................................................................................................................... 415
Transaction Examples ....................................................................................................................... 417
Loyalty ................................................................................................................................................... 418
Processing Standalone Transactions ................................................................................................. 418
Transaction Flow ........................................................................................................................... 420
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Processing Integrated Loyalty Transactions...................................................................................... 423
Transaction Flow ........................................................................................................................... 425
Transaction Examples ................................................................................................................... 428
Electronic Check ACH ECheck ............................................................................................................... 432
ACH Types ......................................................................................................................................... 432
Transaction Flow ............................................................................................................................... 434
Transaction Examples ....................................................................................................................... 436
Best Practices .................................................................................................................................... 439
Chapter 7: Authorization Response Codes ......................................................................................... 441
Credit Card Response Codes ................................................................................................................. 441
Electronic Gift Card (EGC) Response Codes .......................................................................................... 442
AVS Response Codes ............................................................................................................................. 443
CVV2/CVC2 Response Codes ................................................................................................................ 444
Error Codes ........................................................................................................................................... 444
Chapter 8: Code Samples .................................................................................................................... 454
Perl Sample ........................................................................................................................................... 454
PHP Sample ........................................................................................................................................... 456
Python Sample ...................................................................................................................................... 460
HTML Sample ........................................................................................................................................ 461
Glossary ..................................................................................................................................................... 472
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Chapter 1: Introduction
The Converge application is a secure, server-based system that supports transaction processing
(authorization and settlement) in real-time. The Converge API uses a pseudo-XML or key value pair implementation.
You can submit transactions to the Converge application using one of the following methods:
Virtual Terminal (Converge Web interface or VirtualMerchant Mobile application)
Converge API through the use of an integrated application
This guide provides the information necessary to complete a successful Converge integration including:
Transaction security
Transaction format
Transaction reference
Additional processing options
Authorization response codes
Code samples
Converge Features
The Virtual Terminal enables you to use a standard Web browser to process transactions as a cost-effective payment solution. Using this application, you can:
Manage your payment account
Submit transactions
Monitor and review unsettled transactions
Search for and view settled transactions
Configure account settings
For help with the Merchant Interface features and settings, refer to the Converge System
Administration Guide.
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API Overview
The Converge API enables you to write a point-of-sale application (website, software application, shopping cart, and so on) that interfaces with the Converge payment gateway to process the following:
Full range of payment types including:
Credit card
Debit card
Food stamp
Cash benefit
Electronic check
Gift card
Loyalty card
Cash tender
Recurring and installment transactions
Batch file transactions (a group of individual transaction requests combined into a file and sent in a single request)
Card Manager transactions (tokens)
Batch management transactions (including query and settlement)
Admin transactions (account setups)
The integration to the Converge gateway supports transactions for both card present and nonpresent environments, including:
E-Commerce (online)
Mail order (back office mail and phone)
In store (retail and service)
Mobile
Typically, customers use a variety of methods to integrate to the Converge gateway. For example, you could:
Submit as little as four pieces of data from your application. By using the settings that have been configured in the Converge administration section, you can gather the rest of the necessary information directly from the customer.
Use Converge as a backend feature to your integrated application, completely transparent to your customers. You can write the process that gathers all of the pertinent customer information and the receipt page that displays the outcome of the transaction processing to the user.
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Most merchants fall somewhere in the middle of these scenarios. This combination of methods involves gathering some data from the customer before referring them to the Converge application. This application gathers more information from them and displays the receipt after the transaction has been approved.
This guide focuses on the processes and settings available to you to integrate to the Converge payment gateway.
Implementation Guidelines
To summarize the contents covered in this integration guide, keep in mind a few facts about
Converge:
Converge is an application that resides on a Web server and will act as such. As long as you are following RFC 2818 with your requests, as well as sending the designated XML or key value pairs, Converge will respond as defined.
The programming language used for processing using Converge is inconsequential, provided your chosen language supports post over HTTPS.
Choose the integration type that makes sense for your programming capabilities and business needs, for instance a website that wants to have Converge collect the information should be using process.do with form set to true in order to call the
Converge payment page.
Select a payment form. You will need to decide if you want to use Host payment data form or built in payment form to collect card data.
Validate all forms and test the output of your scripts. If you are experiencing issues, try sending your transaction to the following link which will help us identify the root cause of the issue: [email protected]
Converge does not expect a fully validated XML document but an XML formatted request assigned to URLEncoded variable called xmldata. Only the Converge specific elements for the transaction itself are supported, as defined in this developer’s guide.
XML has a special set of characters that cannot be used in normal XML strings, to avoid problems, special characters must be URLEncoded.
For example, the following XML string is invalid:
<ssl_company>A & B Company</ssl_company>
Whereas the following example is valid XML:
<ssl_company>A & B Company</ssl_company> (Replace '&' with '&')
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Know your language and the client emulation module you are using. Should you need integration support, call 1-800-377-3962, option 2 then option 2 (in Canada you are asked to choose either English or French for you language). Please have the error that you received as well as the ability to send us your source code, should it be requested by the representative. You can also get support by emailing [email protected]
.
Integration Checklist
1. Demo account received from Software Technical Support ( [email protected]
)
2. Work with an Elavon sales representative to begin the process of establishing an Elavon merchant account
3. Decide whether or not you wish to use the Converge hosted payment form, or host the page that collects the card data on your application
4. Develop the integration using HTTPS POST requests to the Converge demo site:
https://demo.myvirtualmerchant.com/VirtualMerchantDemo/process.do for key value pairs single transaction request
https://demo.myvirtualmerchant.com/VirtualMerchantDemo/processBatch.do for key value pairs batch import request
https://demo.myvirtualmerchant.com/VirtualMerchantDemo/processxml.do for xml single transaction request
https://demo.myvirtualmerchant.com/VirtualMerchantDemo/accountxml.do for xml
Admin transaction request
5. Receive production Converge processing credentials
6. Demo account does not automatically map to production. Configure production account payment fields, business rules, and other fields to match demo account setup.
7. Replace ssl_merchant_id, ssl_user_id, and ssl_pin, with production information, and change POST target to:
https://www.myvirtualmerchant.com/VirtualMerchant/process.do for key value pairs single transaction request
https://www.myvirtualmerchant.com/VirtualMerchant/processBatch.do for key value pairs batch import request
https://www.myvirtualmerchant.com/VirtualMerchant/processxml.do for xml
https://www.myvirtualmerchant.com/VirtualMerchant/accountxml.do for xml Admin transaction request
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8. Test production integration using live card (normal processing fees apply)
9. Work with sales rep to make sure all underwriting requirements are met to get hold removed from funding.
10. Go live
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Chapter 2: Getting Started
This chapter provides some basic information that you may need before you are able to use Converge.
Topics include:
Getting a unique test account
URLS
Communicating with Converge
Authentication
Payment forms
Receipt forms
Note: Integrators must make certain that their applications meet all PA-DSS guidelines prior to use in a live merchant environment. For the most up-to-date information pertaining to guidelines, refer to
the Transaction Security chapter.
Getting a Unique Test Account
Prior to beginning Converge integration, integrators must request a unique test account with the
Enable HTTPS Transaction option enabled, to be able to perform transactions from an integrated solution. In addition, the Enable HTTPS Batch Import option must be enabled in order to process batch files.
Contact Elavon Internet product support group at [email protected]
or 1-800-377-3962, option 2, option 2 (in Canada you are asked to choose either English or French for you language) to submit your request for a test account.
The following information must be provided to the support group:
Company name
Primary contact name
Primary contact phone
Primary email address
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Notes:
The Virtual Terminal can be accessed by logging to https://demo.myvirtualmerchant.com/VirtualMerchantDemo/login.do
while testing, once integration testing has been completed and you are ready to begin processing production transactions.
You must login to the production environment to retrieve your production credentials at https://www.myvirtualmerchant.com/VirtualMerchant/login.do
.
Username and Passwords are case sensitive (the system differentiates between upper- and lower-case characters).
URLS
All reference of URLs [Insert URL Here] in the samples must be replaced with the following:
Demo URLS
https://demo.myvirtualmerchant.com/VirtualMerchantDemo/process.do for key value pairs formatted single request.
https://demo.myvirtualmerchant.com/VirtualMerchantDemo/processBatch.do for key value pairs formatted batch request.
https://demo.myvirtualmerchant.com/VirtualMerchantDemo/processxml.do for XML formatted single transactions.
https://demo.myvirtualmerchant.com/VirtualMerchantDemo/accountxml.do for single
Admin request.
Production URLS
Once integration testing has been completed and you are ready to begin processing production transactions, you must ensure that your integrated solution is pointed to the production environment and pass your unique production credentials posting to the following URLS:
https://www.myvirtualmerchant.com/VirtualMerchant/process.do for key value pairs formatted single request.
https://www.myvirtualmerchant.com/VirtualMerchant/processBatch.do for key value pairs formatted batch request.
https://www.myvirtualmerchant.com/VirtualMerchant/processxml.do for XML formatted single transactions.
https://www.myvirtualmerchant.com/VirtualMerchant/accountxml.do for XML formatted single Admin requests.
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Communicating with Converge
Converge accepts information sent using Hypertext Transfer Protocol Secure (HTTPS) over POST method. The data you send, along with Converge settings, will determine:
How transactions are handled
The appearance and styling of Converge’s payment form
How Converge handles receipt and error pages, among other things
Converge currently supports two different ways to integrate:
Key value pairs formatted request using process.do (for a single transaction) or processBatch.do
(for a batch file) with the following syntax: ssl_name_of_field = value of field (example: ssl_amount = 1.00)
Or
XML formatted request using processxml.do (for a single transaction) or accountxml.do
(for a Admin request), the transaction data formatted in XML syntax must include all supported transaction elements nested between one beginning and ending element <txn>, the data is contained within the xmldata variable.
The following is an example of a fully formatted XML request: xmldata=<txn><ssl_merchant_id>my_virtualmerchant_id</ssl_merchant_id>
<ssl_user_id>my_user</ssl_user_id><ssl_pin>my_pin</ssl_pin>
<ssl_test_mode>false</ssl_test_mode><ssl_transaction_type>ccsale</ssl_tra nsaction_type><ssl_card_number>00*********0000</ssl_card_number><ssl_exp_ date>1215</ssl_exp_date><ssl_amount>10.00</ssl_amount><ssl_cvv2cvc2_indic ator>1</ssl_cvv2cvc2_indicator><ssl_cvv2cvc2>123</ssl_cvv2cvc2><ssl_first
_name>Test</ssl_first_name></txn>
Notes:
Only the minimum required fields, as well as recommended fields are shown in this section. Additional fields may be passed at transaction run time.
Required fields are based on the merchant account configuration within Converge. Virtual
Terminal Fields including information such as CVV/CVC/CID, AVS and custom defined fields may be required if the account is configured for these options.
For best possible transaction rates, Elavon recommends passing as much information as possible.
For an extensive list of available key value pairs or XML input fields, refer to the
Supported Transaction Input Fields section.
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Authentication
The API fields that comprise the sensitive processing credentials and are required to be passed for each transaction are:
Field Name Description
ssl_merchant_id Converge ID as provided by Elavon ssl_user_id
Converge user ID as configured on Converge (case sensitive) ssl_pin Converge PIN as generated within Converge (case sensitive)
Important:
The Merchant Admin (MA) user ID cannot be used.
It is strongly recommended that you create a user ID specifically for the API. This allows more accurate tracking of how transactions occur and who is submitting them, as well as protects you in the event of a security compromise by limiting what transaction types the user ID can process.
It is strongly recommended that your user PIN is 32 or 64 characters long.
Each merchant account has one Merchant Admin user called the MA user, which is identical to your Converge ID (VID) and can also have multiple standard users. When specifying a user ID in the transaction request, make sure that the PIN matches the user ID that you are passing for the desired terminal you wish to process transactions.
Each VID can have multiple UIDs, each UID will have a unique PIN per terminal assigned
(hierarchy).
The ssl_user_id cannot be omitted and should be passed along with a correct PIN for all transactions even if that user ID is the Merchant Admin user. The application will validate that the correct VID (ssl_merchant_id), user ID (ssl_user_id), and PIN (ssl_pin) combination has been passed for each transaction.
When an account has more than one terminal, it is the combination of ssl_merchant_id, ssl_pin
, and ssl_user_id that Converge uses to determine which terminal the transaction is processed under.
It is best that the user ID used for the API is a separate user from the one used to login to the
Converge application user interface. It is best that you never use your API user to login to the application.
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All sensitive data, specifically your Converge credentials, must be placed in server side code rather than placing hidden value fields on an HTML form. This will limit the ability of malicious users to edit and use this data for their own fraudulent purposes. The use of server-side scripting allows custom HTML to be delivered to a client machine. The code that generates the custom HTML is processed on the Web server before the HTML is sent to the user's machine over the Internet.
This is in contrast to client-side scripting where the HTML is modified, typically by java-script in the client's machine after the HTML and java are sent from the Web server. The primary strength of using server-side scripting with Converge integration is the ability to hide the sensitive processing credentials from the browser.
Payment Forms
The Payment Form is where customers enter the necessary or required personal and credit card information required to process transactions. It is also the page that sends transactions to the
Converge system for authorization processing. You can provide information in two ways:
Merchant Payment Form:
If you provide your own payment form to the customer, your form must send all of the necessary data to complete the transaction into Converge for process.do with show form set to false and processxml.do.
Converge:
If Converge provides the payment form to the customer on your behalf, you only need to give the system enough information to know who you are, along with any special information about your transaction that the customer is not going to enter. The Converge payment form is applicable to process.do with the show form set to true only.
Merchant Payment Form
This section explains how to send information for Converge to process credit card transactions without additional input from your customer.
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If you want to collect all of the data from the customer, and only send the information to
Converge after it has all been gathered, you can do so. To hide the payment form, you must send the parameter ssl_show_form with a value of false when using process.do.
Process.do (ssl_show_form = false)
Merchant
Checkout Page
Validation and
Authorization
Validation Message Page
Flow Chart Legend
Transaction Flow Continues
Transaction Flow Ends
Transaction Declined or
Validation Failed
Transaction Approved or
Validation Passed
Error or Decline
Message
Merchant
Receipt
Merchant
Main Page
When using processxml.do, processBatch.do, and accountxml.do, the ssl_show_form property does not apply.
Processxml.do
Merchant Payment
Form XML Request
Packet
Validation and
Authorization
XML Response Packet
Flow Chart Legend
Transaction Flow Continues
Transaction Flow Ends
Transaction Declined or
Validation Failed
Transaction Approved or
Validation Passed
Error or Decline
XML
Message
Approval XML
Message
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The following data is required for all transactions. For security purposes, Elavon recommends this data be sent using an SSL connection:
Field Name
ssl_merchant_id ssl_user_id ssl_pin
Description
Converge ID as provided by Elavon
Converge user ID as configured on Converge (case sensitive)
Converge PIN as generated within Converge (case sensitive) ssl_transaction_type Transaction type ssl_show_form Set to false for process.do
Important: The Merchant Admin (MA) user ID cannot be used.
You must include some additional information when you use your customized payment form. The additional required fields that you must pass to Converge are:
Field Name
[Card Data]
Description
Track data Elements required for swiped transactions ssl_card_number Card number (required for hand-keyed transactions where the track data is not present) ssl_exp_date Expiration date (required to be used with card number on hand-keyed transactions) ssl_amount Transaction amount
There are also conditional fields that should be supplied based on Converge configuration information. These include Card Present indicator, AVS and CVV data. The conditional field requirements will be reviewed further in another section of this guide.
Converge Payment Form
This section explains how to send information to have Converge present a payment form to your customer. This payment form will gather information from your customer such as the name displayed on their credit card, card number, expiration date, billing and shipping address, as well as other fields you specify in your Web page’s code or in the Terminal Setup section of your
Converge account.
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The ssl_show_form property must be set to true and it is only available through process.do.
Process.do (ssl_show_form = true)
Merchant
Checkout Page
Converge
Payment Form
Validation and
Authorization
Flow Chart Legend
Transaction Flow Continues
Transaction Flow Ends
Transaction Declined or
Validation Failed
Transaction Approved or
Validation Passed
Validation Message Page
Error or Decline
Message
Converge
Receipt
Merchant
Main Page
The first step is to submit the minimum information to Converge. The minimum information required to provide a payment form to your customer are the following fields:
Field Name
ssl_merchant_id ssl_user_id ssl_pin
Description
Converge ID as provided by Elavon
Converge user ID as configured on Converge (case sensitive)
Converge PIN as generated within Converge (case sensitive) ssl_transaction_type Transaction type ssl_show_form Set to true for process.do
Note: Typically, this method is used when integrating using process.do in an e-Commerce environment. This method, although less work for the integrator, is also less flexible. When you use this form to collect cardholder data such as card number, expiration date and
CVV2, you can reduce the level of PA-DSS scrutiny.
If you have more than one terminal assigned to your account, you must ensure that the PIN you use corresponds to the correct terminal. With these two pieces of information, Converge can display a payment form that allows your customers to enter all of the transaction data based on the settings you have pre-determined in your Converge account.
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If you want to integrate Converge with a website that offers paid goods or services, and want to charge for those goods or services by credit card, use the following procedure:
1. Create a form on your website.
2. Set the action of the form to a script on your server that will send a POST request to the process.do
URL using cURL or an equivalent. Refer to the URLS section to set your URL
for either the demo or production environment.
3. Collect as much or as little transactional data on the website as needed and pass the values through the POST to your server-side script. Example: Pass an amount to your script, but allow the customer to fill out the Converge hosted payment form with their contact and shipping information and credit card data.
4. On the server-side script, collect the information from the POST request (typically using
$_POST
variables or an equivalent) and include the ssl_merchant_id, ssl_user_id, and ssl_pin.
Note: Do not include your ssl_merchant_id, ssl_user_id, and ssl_pin in hidden fields on the website.
5. Set the transaction type you wish to perform ssl_transaction_type to ccsale to perform a sale or ccauthonly for an authorization.
6. Call Converge’s process.do through cURL or the equivalent and Converge will return the source code for your payment form, or the response as indicated by the ssl_show_form
value to the customer’s browser.
7. Set the value of the ssl_amount so that it is unable to be changed on the payment form
(unless you are accepting donations).
8. Add a Submit button on your website.
Note: Once integration testing has been completed and you are ready to begin processing production transactions, you must ensure that your integrated solution is pointed to the production environment
(https://www.myvirtualmerchant.com/VirtualMerchant/process.do) and passing your unique production credentials.
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With ssl_show_form set equal to true, a form similar to the following image (fields are displayed based on the Admin settings in the Converge configuration) displays and contains all information submitted in the transaction request sent to process.do:
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Receipt Forms
A receipt is the customer’s documentation of the outcome of a transaction or simply known as the transaction response. The receipt can be displayed in two ways:
Merchant Receipt:
If you draw your own receipt, your form must handle the data received from Converge to correctly communicate to your customers the outcome of their transactions.
Converge Receipt:
If Converge draws the receipt for you, you do not need to include logic to parse through the Converge result. However, your customer might not return to your website when the transaction is complete.
Additionally the application will allow you to specify an alternative destination where the response is sent to:
Export Script:
Converge will send the receipt/response via an export script to the destination of your choice a back end process used mainly when adjusting inventory in real time, it is transparent to your consumer. You do not need to include logic to parse through the
Converge result. The script is fired as a backup to the response. When Converge sends the receipt or response to your integrated application, it will also fire an export script of that response to specified URL.
Merchant Receipt
This section explains what you need to do to show your customer a receipt of your own creation for a Converge transaction. The receipt has many configuration possibilities that can be driven by code, or by choices made in the Administration section of the Converge website. Refer to the
Converge System Administration Guide for more information on using the Converge website to
configure your receipt options.
Input:
Four primary variables dictate how receipts are processed:
ssl_result_format
ssl_receipt_link_method
ssl_receipt_link_url
ssl_receipt_link_text
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In addition, you can use the variables below to allow for a different type of receipt for approvals and declines. If you use the variables above, they will take precedence over the following parameters:
ssl_receipt_decl_method
ssl_receipt_decl_get_url
ssl_receipt_decl_post_url
ssl_receipt_decl_text
ssl_receipt_apprvl_method
ssl_receipt_apprvl_get_url
ssl_receipt_apprvl_post_url
ssl_receipt_apprvl_link_text
Output:
The ssl_result_format has two acceptable values:
ASCII
HTML
If you do not specify the result format, an HTML receipt will be returned. If you select ASCII, only a list of key value pairs will be returned. The other receipt-related parameters you have set are ignored. The ASCII format is recommended if you are using an intermediary application to send transactions to Converge, rather than sending transactions directly from an HTML form on a Web page that is driven by your customer’s actions. The ASCII format will allow you to easily parse through the transaction data and choose what to display to your customer, and what data to use in other ways for your own application.
Receipt Link Method:
There are four options for the various ssl_receipt_link_method variables. To display a receipt of your own you must use REDG (RE-Direct GET). REDG will redirect the customer’s browser to the URL of your choosing, as soon as the transaction is processed by Converge.
Using the various ssl_receipt_link_url variables, Converge gives you the option to send approved and declined transactions to the same URL or to different URLs to handle them separately. If you use the REDG method and wish to have separate approved and declined behaviors, you must use the get versions of the ssl_receipt_link_url variables, to specify the destination URL. Specifically:
ssl_receipt_decl_get_url
ssl_receipt_apprvl_get_url
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Converge Receipt
This section shows you how to have Converge display the receipt to your customer. The receipt has many configuration possibilities that can be driven by code or by choices made in the
Administration section of the Converge website. Refer to the Converge System Administration
Guide for more information about how to use the Converge website to configure your receipt
options.
Input:
Four primary variables dictate how receipts are processed:
ssl_result_format
ssl_receipt_link_method
ssl_receipt_link_url
ssl_receipt_link_text
You also have the option to use variations of the last three variables to allow for a different type of receipt for approvals and declines. If you use the variables above, they will take precedence over the following parameters:
ssl_receipt_decl_method
ssl_receipt_decl_get_url
ssl_receipt_decl_post_url
ssl_receipt_decl_text
ssl_receipt_apprvl_method
ssl_receipt_apprvl_get_url
ssl_receipt_apprvl_post_url
ssl_receipt_apprvl_link_text
ssl_result_format:
The ssl_result_format has two acceptable values: ASCII and HTML. If you do not specify the format, an HTML receipt will be returned. If you specify ASCII, only a list of key value pairs will be returned, and the other receipt related parameters you sent will be ignored. The ASCII format is intended to be called by a separate application that will process the data, instead of directly by a webpage used by a customer that initiates a transaction.
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ssl_receipt_link_method:
The various ssl_receipt_link_method variables have four options:
GET
POST
LINK
REDG (RE-Direct GET)
The first two choices use the button at the bottom of the receipt for the customer to select whether to return to your website. The two options pass the transaction’s data back to your site using the method chosen. LINK presents a hyperlink at the bottom of the Converge receipt page and does not transmit data back to your website. REDG (RE-Direct GET) is covered in more details in the next section.
Output
An HTML page displays and notifies whether the transaction was approved or not. If the transaction was approved, the receipt displays the data elements that make up the transaction. A link back to your website is displayed at the bottom of the page. This link is configured based on the parameters you send or by the configuration settings specified in the Converge administrative website. You can set the format to ASCII or override the receipt link parameter in your code. It is also possible to specify the behavior for the approvals separate from the behavior of the declines.
A receipt containing ssl_result = 0 represents an approved transaction. A receipt that contains any other value for ssl_result represents a declined transaction or a transaction that
had an error that prevented it from being authorized. Refer to the Error Codes section for more
information.
Export Scripts
Some merchants request that the results of their payment transactions be returned to their website for inventory purposes, sales analysis, or customer database maintenance. Converge offers the ability to do so through an Export script.
Export scripts are an asynchronous authorization response method, allowing you to designate an alternate destination for the transaction response. In addition to returning a response to you,
Converge will also send that response to the export destination of your choice. Converge will send an Export script and then posts the transaction results to your system after completing each transaction in Real-time.
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Export script generation uses default encoding ISO-8859-1. Converge will send an Export script and then posts the transaction results to your system after completing each transaction in Realtime. If you setup a website without username and password, Converge will just post the response to the destination, but if you have setup a secure Export script (website that require authentication), Converge first will authenticate the script using the username and password from the setup then post the transaction response. If Converge doesn’t provide the correct credentials, it is not allowed to post the script to your system. The export script that gets sent back to you is the same whether you are doing authentication or not. The only difference between the Export script with authentication and non-authentication is the handshake. Once the handshake is established the export script is then sent.
The Export script if set up will be run following completion of a transaction (approvals, declines, errors). It returns results of a payment to your web server using a standard web protocol HTTP to
call a page on your server just as a browser calls any web page. The Export script dumps data
about the transaction response to the web page using a form POST.
Export Script Setup:
To initiate export scripts on your payments, login to the Converge Virtual Terminal and select the
Terminal | Advanced | System Setup option located under the Export Options section.
Note: Export scripts are permission based feature.
You can enter any of three URLs:
One to specify where the approvals should be sent
One to specify where the declines should be sent
One to specify where the errors should be sent
These URLs can all be the same, or they can be different. You should be using a secure server protected by a security certificate. Simply enter the URL (for example, https://www.ismerchant.com
).
If you wish, the web page used can be secured by regular web page authentication. To do this, simply specify the username and password required to access the page.
Fill in an approval URL entry if you wish information to be exported only for those transactions for which the system received an approval. Otherwise a script will fire for both approved and declined transactions.
We have built in an additional verification process to allow you to submit a confirmation string that our system will look for in each Export script response. If our system does not detect this string, it will then issue an Alert Email to advise you that the export script has failed. If you wish to use a confirmation string, enter it where indicated. If you wish to provide a confirmation string, it must be used in conjunction with the username and password.
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When you have completed all fields, you must click Update to save your settings.
Once you have set up the export script with the correct web page, it will start sending the transaction data to that page after each applicable transaction has been processed.
Export Script Examples:
This is an example of the script that gets posted back to the merchant destination
(https://www.merchantinventory.com/postscriptshere)
POST https://www.merchantinventory.com/postscriptshere
HTTP/1.1Content-
Length:803Host:www. merchantinventory:-1Content-Type: application/x-wwwform-urlencodeduser-agent:Apache-HttpClient/4.2.2 (java
1.5)authorization:{}ssl_email=&ssl_cvv2_response=M&Custom3=&ssl_ship_to_p hone=&ssl_last_name=&Custom1=&Custom2=&ssl_ship_to_country=&ssl_ship_to_s tate=&ssl_account_balance=4.00&ssl_ship_to_zip=&ssl_company=&ssl_result_m essage=APPROVAL&ssl_country=&ssl_city=&ssl_phone=&ssl_invoice_number=&ssl
_ship_to_address2=&ssl_ship_to_address1=&ssl_transaction_currency=USD&ssl
_txn_id=AA4843B-8464D502-E195-46B7-838C-
160E218558CF&ssl_result=0&ssl_ship_to_company=&ssl_avs_response=&ssl_tran saction_type=SALE&ssl_approval_code=CVI463&ssl_ship_to_last_name=&ssl_avs
_zip=&ssl_ship_to_city=&ssl_dynamic_dba=Sch.Med*&ssl_exp_date=1215&ssl_sh ip_to_first_name=&ssl_avs_address=&ssl_salestax=&ssl_description=&ssl_add ress2=&ssl_first_name=&ssl_amount=4.00&ssl_state=&ssl_card_number=00*****
*****0000&ssl_txn_time=01/03/2014 04:18:42 PM
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This is an example of a similar transaction but authenticated (username here is USER) so when
Converge reaches a destination it must provide the USER and the password in order to be allowed to post the data in green:
POST https://demo.myvirtualmerchant.com/VirtualMerchantDemo/trans.do
HTTP/1.1Content-Length:1060Host:demo.myvirtualmerchant.com:-1Content-
Type: application/x-www-form-urlencodeduser-agent:Apache-
HttpClient/4.2.2 (java 1.5)authorization:{BASIC =[principal: USER]} ssl_email=&ssl_cvv2_response=M&Custom3=&ssl_ship_to_phone=&ssl_last_name
=&Custom1=&Custom2=&ssl_ship_to_country=&ssl_ship_to_state=&ssl_account_ balance=4.00&ssl_ship_to_zip=&ssl_company=&ssl_result_message=APPROVAL&s sl_country=&ssl_city=&ssl_phone=&ssl_invoice_number=&ssl_ship_to_address
2=&ssl_ship_to_address1=&ssl_transaction_currency=USD&ssl_txn_id=AA4983B
-8464D602-E195-46B7-838C-
160E218876CF&ssl_result=0&ssl_ship_to_company=&ssl_avs_response=&ssl_tra nsaction_type=SALE&ssl_approval_code=CVI463&ssl_ship_to_last_name=&ssl_a vs_zip=&ssl_ship_to_city=&ssl_dynamic_dba=Sch.Med*&ssl_exp_date=1215&ssl
_ship_to_first_name=&ssl_avs_address=&ssl_salestax=&ssl_description=&ssl
_address2=&ssl_first_name=&ssl_amount=4.00&ssl_state=&ssl_card_number=00
**********0000&ssl_txn_time=01/03/2014 04:22:11 PM
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Chapter 3: Transaction Security
Transaction security should be a key component of all merchant policies and practices related to payment acceptance and transaction processing. As customers seek out merchants that are reputable and reliable, they expect assurance that their account information is being guarded and their personal data is safe. By following a few recommendations and adhering to the latest Payment Card Industry (PCI) - Payment
Application Data Security Standard (PA-DSS) guidelines, the Converge integrators and merchants can keep cardholder data safe. Transaction security is everyone’s responsibility.
This chapter covers the following topics:
Common fraudulent activities
Best practice tips
PA-DSS guidelines
External security resources
Common Fraudulent Activities
Fraud schemes are becoming more sophisticated, and so it becomes increasingly important to be vigilant and get familiar with the most common fraud activities and learn how to fight them.
Authorization testing
The practice of submitting bulk generated credit card numbers to attempt to find valid accounts using stolen credentials. Once valid card numbers are identified, the auth tester either sells the data, or uses the information for other financial gains.
Phishing
When the sender of an electronic communication tries to trick recipients into volunteering personal or credential-related information, that information can then be used to commit identity theft, or to enter password-protected sites using your account.
Phishing emails claim to be from legitimate sources such as Elavon, the IRS or a friend, and typically use two components:
An authentic-looking email
A real-looking, but fraudulent, Web page that asks you to supply personal information (name, address, financial information, passwords, etc.)
Phishing attempts may try to trick users to give away their Converge login credentials.
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Malware
Malware is defined as malicious software that consists of code, scripts or active contents that is designed to gather information that leads to loss of privacy and gain unauthorized access to systems.
Malware includes computer viruses, worms, Trojan horses, spyware, dishonest adware, crimeware, most rootkits, and other malicious and unwanted software or program.
Common threats:
Key logger
This intercepts the user’s keystrokes when entering a password, credit card number, or other information that may be exploited. This is then transmitted to the malware creator automatically, enabling credit card fraud and other theft.
Screen scrapers
Programmatic collection of visual data or reading text data from a computer display terminal's screen.
Cache miners
Stealing data left in memory and cache.
Session hijacking
Using cookies to gain unauthorized access to information or services in a computer system.
Botnets
Sophisticated malware that compromise Web sessions after the data has been decrypted, stealing account credentials as they are entered and transparently redirecting users to hostile sites.
Best Practices and Compliance Checklist
Developers and merchant administrators may find the information presented here valuable when writing and configuring applications and websites that will interface with Converge. These best practices focus on ways to increase security and reduce the chance of fraudulent activities. There are measures contained that we would like to emphasize in order to help you protect yourself against fraudulent activities.
HTTP Referrer
Setting up HTTP referrers in the Administration website tells Converge to only accept transactions from a pre-approved list of websites. This action helps to prevent fraudulent users from submitting transactions from their websites, claiming to be you.
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Server Side Code
Your users can read HTML source code from your Web pages when they are downloaded to their Web browser. Although our simple examples in the document show this as a method for passing data to Converge, we do not recommend this for your production website. All sensitive merchant data, including transaction amounts and your Converge credentials, should be placed in server side code, rather than in hidden value fields on an
HTML form. This will reduce the ability of malicious users to exploit client browser vulnerability to edit and use this data for their own fraudulent purposes. If you are not knowledgeable enough to implement this on your own, there are quite a few shopping cart providers that inherently provide this service and are compatible with Converge.
Iframes
Iframes represent a major security risk therefore they should not be used when integrating with Converge. There have been several vulnerabilities reported with the use of Iframes which include: Phishing, clickjacking, cross-frame scripting, browser cross domain exploits, XSS/CSRF reflection attacks, LAN scanning, CSS iframe overlays, URL redirection and much more.
Posting Data
The Hypertext Transfer Protocol (HTTP) is designed to enable communications between clients and servers. Data submitted to Converge is over an HTTPS connection which is a secure version of HTTP. HTTPS is often used to protect highly confidential online transactions like online banking and online shopping order forms.
When submitting data over HTTPS, POST method must be used. Here is why it is strongly recommended to never use the GET method to send data and opt for a POST method instead:
GET requests can be cached
GET requests remain in the browser history
GET requests can be bookmarked
GET requests should never be used when dealing with sensitive data
GET requests have length restrictions
GET requests expose the merchant credentials
GET requests can be used to retrieve responses for Converge
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Transaction timeout
When integrating with Converge, developers should account for the transaction timeout scenario in which the application does not receive a response from Converge. Time outs can happen for various reasons, such as internet traffic issues, servicer issues, or the client failing to read the response from Converge.
Read timeout usually occurs when request is sent, but the response from the server is not received on time and cannot be read. Since the authorization request has already been sent, the transaction may have been processed and approved, while the response could have been lost on the way back from the gateway. Since the POS system did not receive the response, there is a risk of charging the customer twice (if transaction is reattempted).
We recommend the following best practices to handle transaction timeouts:
1. Establish adequate timeout values to accommodate for delays or connections issues (we generally recommend from 30 to 60 seconds).
2. Send transaction query request to the host server to confirm a previously successful authorization if timeout occurs by sending card data while still in hand or within small time interval (1 minute) a transaction query can help determine if the card was charged. The response will contain information of the previously attempted authorization.
3. Setup duplicate check rule in the terminal to stop the same transaction from being processed multiple times. Duplicate Checking can be set based on card number, amount, and invoice, if needed.
4.
Run a summary report at the end of the day prior to settlement. If the report is not matching the POS system, run a transaction query for that day and use void or delete to reverse any transaction that has timed out.
Auto Pend
We recommend that you use this feature for any account that is set to Auto-Settle. This gives you the chance to review each transaction before it becomes finalized. This will help you to avoid settling fraudulent transactions or transactions that you are unable to fulfill.
Merchant Admin User
The Merchant Admin account has full rights and access to each terminal in your system.
Each merchant account has one Merchant Admin user also called the MA user, which is identical to your Converge ID or VID. We recommend that you use this account sparingly. We suggest that you create one or more separate accounts to manage day-today activities, including but not limited to: processing transactions from your website, processing Virtual Terminal transactions, reviewing transactions, and settling transactions.
To use the Merchant Admin (MA) user account to process transactions through gateway integration is not allowed, you must create a User ID specifically for this purpose. This allows more accurate tracking of how transactions occur and who is submitting them, as well as protecting you in the event of a security compromise by limiting what transaction types the User ID can process.
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User requirements
Due to updated security requirements, the Converge API requires that the User ID field be passed with a valid value for all transaction requests. It is best that the User ID used for the API is a separate user from the one used to login to the Converge application user interface. It is also important that you never use your API user to login to the application.
When specifying a User ID in the transaction request, make sure that the PIN matches the
User ID that you are passing and that those match the terminal on which you wish to process transactions. When an account has more than one Terminal, it is the combination of the account or merchant ID, PIN, and User ID that Converge uses to determine which terminal the transaction is processed under.
Password Security
Do not set your password to be the same value (or a similar value) as any other data associated with your Converge account. This includes your Converge PIN used for submitting transactions to process.do. This PIN is not designed as a security feature. It is only used to ensure that transactions sent into Converge are assigned to the correct account, user and terminal. Unlike the passwords, the PIN is not stored as encrypted data in our database. Your password is a highly confidential piece of data and is treated as such. Our administrators do not have access to your password data. You should make all passwords to your accounts as difficult to guess as possible.
Settings in Admin Site
We recommend that whenever possible, set terminal options in the Administrative site instead of setting equivalent parameters in code on your Web page. This will make it easier to maintain, and will reduce the amount of data that is passed across the Internet with each of your transactions.
Business Rules
A customizable set of tools that allow you to build constraints to match merchant business needs and control how transactions should be handled. This includes the ability to approve, decline or hold transactions for manual review. These can serve as important tools to help fight, manage, and prevent suspicious and costly fraudulent transactions.
Transactions can be set to automatically decline or held for review at a later time.
Business rules include:
Ship To Postal Code
Bill To Postal Code
Tran Amount
Return Amount
Duplicate Checking
AVS Response
CVV response
Settlement
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Fraud Prevention Rules
A set of flexible customizable filters that help by minimizing and preventing suspicious and potentially costly fraudulent transactions, maximizing the acceptance of legitimate transactions. They also provide flexibility by allowing merchants to customize filter settings according to their unique business needs and improving intelligence by restricting transaction activity from specific Internet Protocol (IP) addresses. It is strongly recommended that you get familiar with the capabilities of each of these filters to determine which ones work best for your business needs and use them as fraud fighting tools. The available filters are as follows:
Auto Pend
Merchant IP Address Filter
IP Address Filter
Individual/Ranges Filter
Country IP Address Filter
Country Filter
Billing Country Filter
Shipping Country Filter
IP Address & Country Mismatch Filter
IP Address & Billing Country Mismatch Filter
IP Address & Shipping Country Mismatch Filter
Email Address Filter
Card Number Filter
Email Domain Filter
Transaction Timeout Filter
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3D Secure TM Authentication (Verified by Visa TM and MasterCard SecureCode TM )
The number one reason shoppers do not make purchases online is because they have concerns about security. The biggest frustration for e-Commerce businesses has been the risk of chargebacks, if a shopper were to tell their issuers that they did not authorize an
Internet purchase with their credit card. By using Converge 3D Secure capabilities, merchants get explicit evidence of authorized purchases (authentication data). The authentication data, together with an authorization approval gives you a transaction that is guaranteed against the most common types of chargebacks— cardholder not
authorized and cardholder not recognized chargebacks.
3D Secure is a security tool that enables cardholders to authenticate their identity to their card issuer through the use of Visa’s Verified by Visa TM and MasterCard’s SecureCode TM services. 3D Secure adds another layer of security to cardholders by preventing fraudulent purchases in an e-Commerce environment and reducing the number of unauthorized transactions. Converge users processing transactions in an integrated e-Commerce environment are able to take advantage of this functionality.
Cardholders who have Visa or MasterCard from a participating issuer will be presented an additional window hosted by the card issuer. If a cardholder has already established a password or private code for their credit card, they will be prompted to simply enter that identifier to authenticate before the transaction is submitted for authorization. If a cardholder has a participating credit card but has not yet established their password or private code, they will be prompted to do so.
To process 3D Secure, the terminal must be set as e-Commerce and the 3D Secure option must be enabled in the Virtual Terminal under the Terminal |Advanced | System Setup|
Processing Options section.
Custom Fields
The custom defined fields feature allows a merchant to create user defined fields that fit every business need. However, merchants should not use those fields to pass any sensitive data including but not limited to PAN data such as full card number, expiration date, track data, or CID/CVV2 data from a credit card. Furthermore, customer account numbers, social security numbers, and other private data should not be passed unmasked or unprotected.
Other Measures
CAPTCHA Verification
Secure the payment form on your site behind a user authentication system if at all possible by implementing CAPTCHA verification. This will make it more difficult for someone to write a tool to automate authorization testing using your website.
Velocity Check
Monitor your account traffic by implementing velocity check capability. This will control the number of authorization requests that can be made to your server in a given time period from one IP address. This will help you to identify abuse of your system and limit the damage if any other preventative measures prove ineffective.
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Anti-Phishing
There are several different techniques to combat phishing. One strategy is to train people how to recognize phishing attempts, and to deal with them. Be suspicious of requests for personal information that come by emails or text messages, particularly requests for passwords, banking information, or wire transfers of money, even if the request seems to come from a good friend. Elavon will never request your password or other sensitive information by an email or text message.
Anti-Malware
As malware attacks become more frequent, attention has begun to shift from viruses and spyware protection, to malware protection, and programs have been developed specifically to combat them. Stay protected and install anti-malware programs and run scans periodically. Those types of programs can provide real time protection against the installation of malware software on a computer, and can be used to detect and remove malware software that has already been installed onto a computer. Restrict access to systems and user rights, and use the payment system for business purposes only.
PCI DSS Guidelines
PCI DSS, a set of comprehensive requirements for enhancing payment account data security, was developed by the founding payment brands of the PCI Security Standards Council that includes
American Express, Discover Financial Services, JCB International, MasterCard Worldwide and Visa
Inc. International. The purpose was to help to facilitate the broad adoption of consistent data security measures on a global basis. It is intended to help organizations proactively protect customer account data.
The core of the PCI DSS is a group of principles and accompanying requirements, around which the specific elements of the DSS are organized:
Build and Maintain a Secure Network
Protect Cardholder Data
Maintain a Vulnerability Management Program
Implement Strong Access Control Measures
Regularly Monitor and Test Networks
Maintain an Information Security Policy
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The Relationship between PCI DSS and PA-DSS
The requirements for the PA-DSS are derived from the PCI DSS Requirements. Elavon is fully committed to merchant and cardholder security. Converge is PCI certified and merchants using
Converge are required to support and facilitate customers’ PCI DSS compliance.
The goal of PA-DSS is to help software vendors and others to develop secure payment applications that do not store prohibited data, such as full magnetic stripe, CVV2 or PIN data, and ensure their payment applications support compliance with the PCI DSS. Payment applications that are sold, distributed or licensed to third parties are subject to the PA-DSS requirements.
Merchants and integrators are responsible to ensure that their application runs and adheres to the latest PA-DSS guidelines. They are also responsible to make sure that they keep current on those guidelines. The following are provided by Elavon for your convenience. For a complete
description we strongly recommend that you use the additional resources provided in the External
Security Resources section below:
1. Do not retain full magnetic stripe, card validation code or value (CAV2, CID, CVC2, CVV2), or PIN block data.
2. Protect stored cardholder data.
3. Provide secure authentication features.
4. Log payment application activity.
5. Develop secure payment applications.
6. Protect wireless transmissions.
7. Test payment applications to address vulnerabilities.
8. Facilitate secure network implementation.
9. Never store cardholder data on a server connected to the Internet.
10. Facilitate secure remote software updates.
11. Facilitate secure remote access to payment application.
12. Encrypt sensitive traffic over public networks.
13. Encrypt all non-console administrative access.
14. Maintain instructional documentation and training programs for customers, resellers and integrators.
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External Security Resources
Elavon encourages integrators to use the resources below to ensure that all software applications and networks are within the PCI-DSS guidelines.
Company
Company: PCI Security Standards Council
Website: https://www.pcisecuritystandards.org/
Description
The PCI Security Standards Council is an open global forum for the ongoing development, enhancement, storage, dissemination and implementation of security standards for account data protection.
List of approved PIN Transaction Security (PTS)
Devices.
Resource: https://www.pcisecuritystandards.org/security_st andards/ped/pedapprovallist.html
Resource: https://www.pcisecuritystandards.org/security_st andards/pa_dss.shtml
Payment Application (PA) Security Standards
Resource: https://www.pcisecuritystandards.org/pdfs/pci_p a_dss_program_guide.pdf
Company: Visa
PCI/PA Programming Guide
Resource: http://usa.visa.com/merchants/risk_management
/cisp.html
Company: MasterCard Worldwide
Visa is a global payments technology company that enables consumers, businesses, financial institutions and governments to use digital currency instead of cash and checks.
Cardholder Information Security Program – Visa provides extensive information regarding the protection of cardholder data.
Resource: https://www.eiseverywhere.com/ehome/index.ph
p?eventid=8231&tabid=17737
Company: Trustwave Information Security &
Compliance
Company Website: https://www.trustwave.com/
MasterCard is a technology company and payments industry leader.
The PCI 360 Program is a complimentary initiative offered by MasterCard to raise awareness and promote the adoption of PCI. The program provides a holistic and informative platform for participants to increase their understanding of PCI DSS through the following sessions led by payment industry and data security experts.
Trustwave is the leading provider of on-demand data security and payment card industry compliance management solutions to businesses and organizations throughout the world.
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Company
Company: Microsoft
Resource: http://www.microsoft.com/security/default.aspx
Additional Resource: PCI Compliance Guide
Resource: http://www.pcicomplianceguide.org/pcifaqs.php
Description
Application Security Information for Developers, IT
Professionals, Consumers, and Businesses
Comprehensive list of FAQs related to the PCI
Standards
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Chapter 4: Transaction Format
The following chapter reviews the transaction processes and provide implementation guidelines and examples to process, format, and send transactions using process.do, processxml.do , processBatch.do
and accountxml.do.
Topics include:
Credit card transactions
Debit card transactions
EMV Credit/ Debit transactions
EBT transactions
Gift card transactions
Loyalty card transactions
Electronic check transactions
PINLess debit transactions
Cash tender transactions
Batch import transactions
Card Manager Transactions
End-of-Day transactions
Account Admin transactions
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Important Notes:
All code samples provided in this document are examples and should not be used for live transactions.
Only the minimum required fields, as well as recommended fields are shown in this section.
Additional fields may be passed at transaction run time. Required fields are based on the merchant account configuration within Converge. For best possible transaction rates, Elavon recommends passing as much information as possible. For an extensive list of available
HTML/XML value pair input fields, refer to the Supported Transaction Input Fields section.
Converge allows you to set up custom defined fields and define them as required or optional. You need to consider the following when using any custom defined fields:
Only 25 fields can be set up for any given terminal, each field can be up to 999 alphanumeric characters long, and no special characters should be used.
You are not allowed to pass any sensitive data, including but not limited to PAN data such as full card number, expiration date, social security numbers, track data, or CID/CVV2 data from a credit card into a custom field.
The integrated application should not store or print the track data, CVV2, CVC2, or CID data from the back or front of credit cards
Use process.do for key value pairs formatted request or processxml.do for XML formatted request in the following transactions:
Credit card transactions
Debit card transactions
EBT transactions
Gift card transactions
Loyalty card transactions
Electronic check transactions
PINLess debit transactions
Cash tender transactions
Card manager transactions
End of Day transactions
Use processBatch.do for key value pairs formatted request in the following transactions:
Batch import transactions
Use accountxml.do for XML formatted request in the following transactions:
Account Admin transactions
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Credit Card Transactions
This message format is used to process swiped or Contactless credit card transaction using a magnetic stripe device or key-entered credit card transaction for single and recurring for all
supported market segments. To process Chip and PIN transaction, refer the EMV
and EMV Credit/
Debit Card Transactions sections for more information.
Magnetic stripe data cannot be sent in the Mail Order/Telephone Order, e-Commerce environments, or for recurring transactions.
Important Notes:
Credentials
A unique API user different from the Merchant Admin (MA) user ID must be used.
Card data
You must pass one of the following fields:
Track data in the ssl_track_data for swiped or contactless (MSD) transactions.
The encrypted track data for swiped or contactless transactions:
Track 1 data in the ssl_encrypted_track1_data field and/or track 2 data in the ssl_encrypted_track2_data field, extracted from the Magtek readers
(MagneSafe encryption). Refer to the Encryption section for more information.
Or
Entire track data in the ssl_enc_track_data field captured from the Ingenico
device (3DES DUKPT encryption). Refer to the Encryption section for more
information.
The card number in the ssl_card_number for hand keyed transactions.
The token in the ssl_token from a previously tokenized card number, the expiration date and AVS data is not needed if token is stored in Card Manager
Contactless (MSD)
To indicate that the track data was extracted from a contactless device when consumers wave or tap their cards or phones (Example: ApplePay), the integrated application must pass the Contactless Indicator in the ssl_pos_mode of 03 (proximity capable) and ssl_entry_mode
of 04 (proximity read). Those values are defaulted to swiped when track data is sent alone.
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AVS
An integrated application should pass the Address Verification Service (AVS) data on hand key transactions to qualify for better rates by using the Address Verification Service
(AVS). AVS captures ZIP codes and the cardholder‘s billing address. AVS information is then compared to the cardholder‘s ZIP code and address that the card issuer has on file.
Address and ZIP code mismatches help the merchant to decide whether or not to
complete the transaction. Refer to the AVS Response Codes section for complete list of
AVS response codes.
CVV
An integrated application should pass the card verification value (CVV) on hand key transactions for fraud protection. The CVV field can be set as optional or required based on the merchant’s business needs. When CVV data is passed, it is compared to the cardholder‘s CVV data that the card issuer has on file, a CVV Response Code is then
returned. Refer to the CVV2/CVC2 Response Codes section for complete list of CVV
response codes.
If the CVV value is set to required:
A valid CVV value must be passed along with a CVV indicator of present (1) at the time of the authorization
Or
The Converge application will default the indicator to present (1) if no indicator is passed and a CVV value is present
If the CVV value is set to optional:
A CVV value along with the appropriate CVV indicator may be passed to indicate if the CVV is present, bypassed, illegible or not present
Or
The Converge application will set the indicator to present (1) if the CVV value is passed or Bypassed (0) if the CVV value is not passed at the time of the authorization
Recurring
You can set up recurring or installment payments in the system for all market segments.
There are a few things to keep in mind when setting up a recurring or installment payment:
Recurring transactions will run indefinitely, unless suspended by the user.
Installment transactions will run until the number of installments specified is reached.
No track, track 1, or track 2 magnetic stripe reads are allowed when setting up recurring payments for credit cards.
CVV data cannot be passed, as it should not be stored in the system.
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Level 2 Data
Commercial cards and purchasing cards require additional data to receive lower processing fees, it is recommended to pass Tax amount and customer code.
Tip Processing
You can pass tips on Service market segment at the time of the authorization Cashierbased processing or after authorization Server-based processing. Optionally a server ID and shift ID can be passed as well.
On the initial transaction, the tip amount must be sent along with the transaction amount.
The authorization amount is now the total amount, which is recalculated using the authorization amount originally sent and the new tip provided. The settlement amount will reflect the new authorized amount.
Authorization Amount = Amount + Tip Amount
Settlement Amount = Authorization Amount
After the initial transaction, the tip amount must be sent without the transaction amount.
The authorization amount will not change. However, the total amount is recalculated using the original authorized amount and the new tip provided. The settlement amount will reflect the new total amount.
Settlement Amount = Authorization Amount + Tip Amount
The tip amount can be sent in the merchant or the cardholder currency
It is important to note that EMV based transactions handle tips differently. Refer to the
EMV
and EMV Credit/ Debit Card Transactions sections for more information.
DBA
The Dynamic Doing Business As (DBA) provides merchants the ability to control the descriptor on their customer's credit card statements. It allows the merchant to specify, on a per-transaction basis, wording that may be more recognizable or more servicespecific to the customer than their usual business name preventing chargebacks. As an example, if the merchant sells magazine subscriptions for multiple publications, they may prefer to include the name of the publication in the authorization: MANYMAG*BAKERS
MONTHLY Or MANYMAG*CAR DIGEST.
DBA is up to 25 characters constructed in the following format:
Constant/prefix (3, 7, or 12 fixed alphanumeric value) configured in the terminal
Asterisks (*) delimiter
DBA name passed by the application The maximum allowable Length of DBA Name variable provided by Merchant can be 21, 17, or 12 based on the length setup for the constant.
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Travel Data
Converge supports the ability to capture and send travel information regarding departure and completion dates. The travel information dates are sent to Merchant Airline Risk
Monitoring System (MARMS). MARMS is a tool used to monitor risk associated with merchants that collect or accept payments for future services or bookings made well in advance of the actual date of use. Both dates must be sent together and cannot be in past.
Credit Card Sale (ccsale)
The ccsale is a transaction in which an authorization is obtained and the transaction is entered into the unsettled batch. This transaction is used to obtain real-time authorization for a credit card Sale transaction.
Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_user_id ssl_pin ssl_show_form ssl_track_data
Y
Y
Req? Description
Y Credit Card Sale (ccsale).
Y
N
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive.
Converge PIN as configured within Converge, case sensitive.
Set value to true to show the Converge Payment Form
(available only for process.do), otherwise set to false.
C Required for swiped or contactless (MSD) transactions.
The raw track I and/or II data from the magnetic strip on the card. The track data captured from the device cannot be manipulated and must be passed at the time of the transaction. This includes the beginning and ending sentinels that are included in the track data. Raw track data cannot be stored under any circumstance. Expiration date is included with a track data. First and last name of the Cardholder is also included with the Track I data.
Notes:
If using a Magtek encrypting device, pass the encrypted track data in the ssl_encrypted_track1_data
and/or ssl_encrypted_track2_data
.
If using an Ingenico encrypting device, pass the encrypted track data in the ssl_enc_track_data
.
Refer to the Encryption section for more
information.
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Input Field Name
ssl_ksn ssl_card_number ssl_token ssl_exp_date ssl_amount ssl_pos_mode
CON-0002-N
Req? Description
C Required when sending track data from an encrypting device for payment cards.
The Key Serial Number generated from the swiped payment card, this is the value returned by the encrypting device. This value is used to encrypt the PAN data, using the Derived Unique Key Per Transaction
(DUKPT) method. It is a 10 byte composite field that is transmitted as 20 alphanumeric character fixed length.
C Required for hand-keyed transactions.
Credit Card Number as it appears on the credit card.
C
C
Required for hand-keyed transaction if card number is not sent.
Use only with a terminal that is setup with Tokenization.
Credit Card Token, previously generated from a card number. A token can be stored and used as a substitute for a card number.
Required for hand-keyed transactions.
Y
N
Credit Card Expiry Date as it appears on credit card formatted as MMYY.
Note: Do not send an expiration date with a token that is stored in the Card Manager.
Transaction Sale Amount. Number with 2 decimal places.
This amount includes the Net amount and Sales Tax.
The authorized amount passed on request should not contain the tip amount, tips must be passed separately. The total authorized amount will be calculated during the authorization if tip is provided. For example: 1.00.
For those terminals processing Multi-Currency, be sure to submit the correct number of decimal places for the transaction as some currencies have no exponents and some can have three.
Recommended for swiped or contactless transactions
The payment application capability. Valid values are:
02 for Swiped device – Default value when track
Data is sent alone
03 Proximity / Contactless capable device
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Input Field Name
ssl_entry_mode ssl_card_present ssl_avs_zip ssl_avs_address ssl_cvv2cvc2 ssl_cvv2cvc2_indicator ssl_invoice_number ssl_description ssl_customer_code ssl_salestax
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N
N
N
Req? Description
N Recommended for swiped or contactless transactions
The transaction entry indicator to indicate how the track data was captured. Valid values are:
03 = Swiped – Default value when track Data is sent alone
04 = Proximity / Contactless
N Recommended for hand-keyed transactions.
Recommended to be passed on hand-keyed transactions to indicate if the card was present at the time of the transaction. Valid values: Y or N. Example: Card present of Y in hand-keyed retail and service environments.
N Recommended for hand-keyed transactions.
Cardholder ZIP code.
N
N
N
Recommended for hand-keyed transactions.
Cardholder Address.
Recommended for hand-keyed transactions.
The credit card security code is a three-digit or four-digit number, printed either on the back or the front of the card.
When CVV data is passed, it is compared to the cardholder‘s CVV data that the card issuer has on file, a
CVV Response Code is then returned.
Recommended for hand-keyed transactions.
The CVV2/CVC/CID indicator is one numeric value that should be passed with the CVV value (ssl_cvv2cvc2) to indicate if the CVV is present in the request. Valid values are:
0 for Bypassed
1 for Present
2 for Illegible
9 for Not Present
N
The invoice or ticket number.
The description, merchant defined value.
Recommended for purchasing cards.
The Customer Code or PO Number that appears on the cardholder's credit card billing statement.
Recommended for purchasing cards.
Sales tax amount applied to this transaction in decimal.
Tax exempt transactions can pass 0.00 to properly reflect a tax exempt transaction.
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Input Field Name
ssl_tip_amount ssl_server ssl_shift ssl_dynamic_dba ssl_partial_auth_indicator
Req? Description
N Use only in a Service market segment
Tip or gratuity amount to be added, must be 2 decimal places, can be 0.00 to reset or remove the original tip from a transaction. Example: 1.00.
N
N
Use only in a Service market segment
Server ID, this is the clerk, cashier, and waiter or waitress identification number.
Alphanumeric, Example: Jack.
Use only in a Service market segment.
Shift, can refer to or be used to identify time period, course or type of service.
Alphanumeric, Example: Lunch.
N
N
User only with a terminal that is setup with DBA.
DBA Name provided by the merchant with each transaction. The maximum allowable Length of DBA
Name variable provided by Merchant can be 21, 17 or 12 based on the length setup for the DBA constant in the field setup.
The partial indicator flag must be sent to indicate that the application supports partial approval.
Valid values:
0 – Partial Auth not supported
1 – Partial Auth supported ssl_recurring_flag ssl_payment_number ssl_payment_count
N
N
N
Use only when maintaining your own recurring and
installment database.
The recurring flag must be sent to indicate if a credit card sale transaction is a recurring or an installment payment.
Valid values:
1=Recurring
2=Installment
Note: When the flag is indicated as Installment, the payment number and payment count must be passed.
Use only when maintaining your own recurring and
installment database.
Installment Sequence Number (Payment Number).
Use only when maintaining your own recurring and
installment database.
Installment Count (total number of payments).
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Input Field Name
ssl_departure_Date ssl_completion_Date ssl_transaction_currency ssl_get_token ssl_add_token
Req? Description
N Use only with a terminal that is setup with Travel Data.
Date of the departure. Format MM/DD/YYYY. This field will be sent to the MARMS system to monitor risk associated with advanced booking. Examples include airlines and travel or tour agencies. Only used when setup with option for MARMS.
N
N
Use only with a terminal that is setup with Travel Data.
Date of the completion of travel. Format MM/DD/YYYY.
This field is sent to the MARMS system to monitor risk associated with advanced booking. Examples include airlines and travel or tour agencies. Only used when setup with Travel Data option for MARMS.
Use only with a terminal that is setup with Multi-
Currency.
Transaction currency alphanumeric code must be included in the request to indicate the currency in which you wish to process. If omitted, the terminal default currency is assumed (for example: USD, CAD, and JPY).
More than 94 currencies are supported. Refer to the ISO
Currency Codes section for an extensive list of available
currencies.
N
N
Use only with a terminal that is setup with Tokenization.
Generate Token indicator, used to indicate if you wish to generate a token when passing card data. Valid value: Y
(generate a token), N (do not generate token). Defaulted to N.
Once generated, the token number can be stored and used as a substitute for a card number at later time.
Use only with a terminal that is setup with Tokenization.
Add to Card Manager indicator, used to indicate if you wish to generate a token and store it in Card Manager.
Valid value: Y (add token) , N (do not add token)
Defaulted to N
To add the token to the card manager you must send the card data and cardholder first/last name, those are required. Once stored to Card Manager, the token number can be sent alone and will be used as a substitute for the stored information.
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Response
Output Field Name
ssl_result ssl_result_message ssl_txn_id ssl_txn_time ssl_approval_code ssl_amount ssl_base_amount ssl_tip_amount ssl_requested_amount ssl_balance_due ssl_account_balance ssl_card_number ssl_avs_response ssl_cvv2_response
CON-0002-N
Description
Outcome of a transaction. A response that contains ssl_result
of 0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized.
Transaction result message. Example: APPROVAL, PARTIAL
APPROVAL. Refer to the Authorization Response Codes section
for an extensive list of possible returned messages.
Transaction identification number. This is a unique number used to identify the transaction.
Date and time when the transaction was processed. Format:
MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10
AM.
Transaction approval code.
The total transaction authorized or approved amount. This amount will include tip if tip has been provided in the request.
Returned based on merchant setup.
Base amount. Transaction amount sent originally on the request.
Returned based on merchant setup. Returned in a Service market segment.
Tip or gratuity amount that was added or updated. Returned based on merchant setup. Returned in a Service market segment.
The amount originally requested on partial approvals only.
Remaining balance due in the ssl_balance_due field. This is the difference of the amount requested versus the amount authorized that the merchant has to collect from the consumer on partial approvals only.
The balance left in card, which is always 0.00 for a partially authorized transaction.
Masked card number for this transaction. Only first 2 / last 4 digits will be returned for regular PAN or the last four (4) digits from the actual card number if it is an association token
(Example: ApplePay).
The Address Verification Response Code (refer to the AVS
Response Codes section for a complete list of AVS response
codes).
The Card Verification Response Code (refer to the CVV2/CVC2
Response Codes section for a complete list of CVV/CVC2
response codes).
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Output Field Name
ssl_invoice_number ssl_conversion_rate
Description
The invoice or ticket number sent originally on the request.
Returned based on merchant setup.
Only returned on DCC transactions. ssl_cardholder_currency ssl_cardholder_amount
Only returned on DCC transactions.
Total amount in cardholder currency, only returned on DCC transactions. ssl_cardholder_base_amount Base amount in cardholder currency, only returned on DCC transactions. ssl_cardholder_tip_amount Tip amount in cardholder currency, only returned on DCC transactions with Service market segment. ssl_server
Server ID submitted with the request. Only returned on Service market segment based on the merchant setup. ssl_shift Shift information submitted with the request. Only returned on
Service market segment based on the merchant setup. ssl_eci_ind ssl_transaction_currency
Only returned on 3D Secure transactions.
Valid values:
Fully Authenticated
Authentication Attempted
Transaction currency. Returned only if terminal is setup for
Multi-Currency. ssl_card_short_description
Card description, valid values are: AMEX, CUP, DISC, MC,
PP, VISA. ssl_card_type ssl_token ssl_token_response ssl_add_token_response
Card type, valid values are: CASH, CREDITCARD, DEBITCARD,
FOODSTAMP, GIFTCARD or LOYALTY.
Credit Card Token generated from the card number. A token can be stored and used as a substitute for a card number.
Returned only if generating a token is requested in a terminal that is setup for Tokenization.
Outcome of the token generation. This value will be a SUCCESS if a token has been generated. Other possible returned values are FAILURE, Action Not Permitted, Invalid Token, Not Permitted, or Acct Verification Failed.
Returned only if generating a token is requested in a terminal that setup for Tokenization.
Outcome of the Add to Card Manager request, examples: Card
Added, Card Updated, Not Permitted, or FAILURE - First Name - is required.
Returned only if storing token is requested in a terminal that setup for Tokenization.
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Output Field Name
ssl_promo_list errorCode errorMessage errorName
Description
The promo list will contain a list of all promo products; the data for each promo product will be nested and embedded between beginning and ending elements <ssl_promo_product> up to
5 promo products. Each promo product ssl_promo_product will contain ssl_promo_code, ssl_promo_code_name, ssl_promo_code_description
, and ssl_promo_code_issue_points
.
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information.
Detailed explanation of the error returned only if an error occurred, this field may be changed based on merchant
configuration in the user interface. Refer to the Error Codes
section for more information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
Examples
Important:
In all of these examples, you will have to change the data values, such as my_virtualmerchant_id,
my_user_id, my_pin, and transaction data to match your Converge account and meet the needs of your website.
Code samples provided are for demonstration only and should not be used for live transactions. All sensitive merchant data, including transaction amounts and your
Converge credentials, should be placed in server side code.
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Example 1: process.do (true)
In this example, the code demonstrates the initiation of a minimal sale transaction in which
Converge payment form gathers the entire customer’s billing information. ssl_merchant_id=my_vid_id ssl_user_id=my_user_id ssl_pin=my_pin ssl_show_form=true ssl_amount=1.00 ssl_result_format=HTML ssl_transaction_type=ccsale
Example 2: process.do (false)
The following example demonstrates the key value pairs from the header by themselves for a credit card sale transaction where the merchant collects all the data ssl_merchant_id=my_vid_id ssl_user_id=my_user_id ssl_pin=my_pin ssl_show_form=false ssl_card_number=0000000000000000 ssl_exp_date=1208 ssl_amount=1.00 ssl_error_url=http://www.url.com/cgi-bin/testtran.cgi ssl_result_format=HTML ssl_transaction_type=ccsale ssl_receipt_decl_method=REDG ssl_receipt_decl_get_url=http://www.url.com/cgi-bin/testtran.cgi
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By specifying the http://www.url.com/cgi-bin/testtran.cgi url in the ssl_apprvl_get_url
field for the redirect for the transaction above, the following values are returned for the approved transaction: ssl_card_number=00********0000 ssl_exp_date=1208 ssl_amount=1.00 ssl_result=0 ssl_result_message=APPROVAL ssl_txn_id=1016413275E60BB4EC-B4C6-FD4D-A878-F70C3372C986 ssl_approval_code=CVI368 ssl_account_balance=1.00 ssl_txn_time=10/05/2008 10:50:55 AM
By specifying the http://www.url.com/cgi-bin/testtran.cgi url in the ssl_error_url
field for the redirect for the transaction above, for example, the following error is returned if one of the credentials in the request is invalid: errorCode=4025 errorName= Invalid Credentials errorMessage= The credentials supplied in the authorization request are invalid
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Example 3: process.do (false)with AVS and CVV2/CVC2
The following code is similar to Example 2, including additional fields required to pass AVS data and CVV2/CVC2 data: ssl_merchant_id=my_vid_id ssl_user_id=my_user_id ssl_pin=my_pin ssl_show_form=false ssl_transaction_type=ccsale ssl_amount=12.77 ssl_card_number=0000000000000000 ssl_exp_date=1208 ssl_cvv2cvc2_indicator=1 ssl_cvv2cvc2=123 ssl_avs_address=123 Main Street ssl_avs_zip=99999 ssl_error_url=http://www.url.com/cgi-bin/testtran.cgi ssl_result_format=HTML ssl_receipt_decl_method=REDG ssl_receipt_decl_get_url=http://www.url.com/cgi-bin/testtran.cgi ssl_receipt_apprvl_method=REDG ssl_receipt_apprvl_get_url=http://www.url.com/cgibin/testtran.cgi
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Example 4: process.do with Receipt
The following example passes receipt options in the transaction request to generate a receipt on the payment form to your customer with a link to return to your page: ssl_merchant_id=my_vid_id ssl_user_id=my_user_id ssl_pin=my_pin ssl_show_form=false ssl_transaction_type=ccsale ssl_amount=5.00 ssl_card_number=0000000000000000 ssl_exp_date=1208 ssl_cvv2cvc2_indicator=1 ssl_cvv2cvc2=123 ssl_avs_address=123 Main Street ssl_avs_zip=99999 ssl_invoice_number=123-ABC [email protected] ssl_result_format=HTML ssl_receipt_decl_method=POST ssl_receipt_decl_post_url=http://www.website.com/decline.asp ssl_receipt_apprvl_method=GET ssl_receipt_apprvl_get_url=http://www.website.com/approval.asp ssl_receipt_link_text=Continue
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This generates a receipt that includes the following code for an approved transaction:
This is your Receipt<br><br>
…
<!--The visible portion of your receipt will appear here, according to the configuration settings you applied in the
Converge administrative Website.-->
…
<form action="http://www.website.com/approval.asp" method="GET">
<input type="hidden" name="ssl_result" value="0">
<input type="hidden" name="ssl_result_message" value="APPROVAL">
<input type="hidden" name="ssl_txn_id" value="99C7884A-EDB6-
4256-BE69-4547B8859D5B">
<input type="hidden" name="ssl_approval_code" value="N29032">
<input type="hidden" name="ssl_cvv2_response" value="M">
<input type="hidden" name="ssl_avs_response" value="A">
<input type="hidden" name="ssl_transaction_type" value="ccsale">
<input type="hidden" name="ssl_invoice_number" value="123-ABC">
<input type="hidden" name="ssl_amount" value="5.00">
<input type="hidden" name="ssl_email" value=" [email protected]">
<br>
<input type="submit" value="Continue" class="smallbutton">
</form>
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The result could be a form that includes the following code for a declined transaction:
<b>An Error Occurred</b><br><br>
Number: 1<br>
Message: This transaction request has not been approved. You may elect to use another form of payment to complete this transaction or contact customer service for additional options.<br>
<form action="http://www.website.com/decline.asp" method="POST">
<input type="hidden" name="ssl_result" value="1">
<input type="hidden" name="ssl_result_message" value="DECLINED">
<input type="hidden" name="ssl_txn_id" value="B6637C93-CA38-41C5-
951A-C995BFFBD708">
<input type="hidden" name="ssl_approval_code" value=" ">
<input type="hidden" name="ssl_cvv2_response" value="">
<input type="hidden" name="ssl_avs_response" value=" ">
<input type="hidden" name="ssl_transaction_type" value="ccsale">
<input type="hidden" name="ssl_invoice_number" value="123-ABC">
<input type="hidden" name="ssl_amount" value="5.00">
<input type="hidden" name="ssl_email" value=" [email protected]">
<br>
<input type="submit" value="Continue" class="smallbutton">
</form>
Example 5: process.do (form) with ASCII
The following code passes receipt options in the transaction request to allow you to generate your own receipt based on ASCII values being returned: ssl_merchant_id=my_virtualmerchant_id ssl_user_id=my_user_id ssl_pin=my_pin ssl_show_form=false ssl_transaction_type=ccsale ssl_amount=5.00 ssl_invoice_number=123-ABC [email protected] ssl_card_number= 0000000000000000 ssl_exp_date=1215 ssl_result_format=ASCII
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This generates a receipt that includes the following key value pairs for an approved transaction: ssl_result=0 ssl_result_message=APPROVAL ssl_txn_id=9621F9AD-E49E-4003-91BD-5C1B08569959 ssl_approval_code=N54032 ssl_cvv2_response=M ssl_avs_response=A ssl_invoice_number=123-ABC ssl_amount=5.00 ssl_card_number=00*******0000 ssl_exp_date=0000 [email protected]
A declined transaction will generate a receipt that includes the following key value pairs: ssl_result=0 ssl_result_message=DECLINED ssl_txn_id=10164132759743E096-C5C1-C6A3-7DE4-FE9525313D47 ssl_approval_code= ssl_cvv2_response= ssl_avs_response= ssl_invoice_number=123-ABC ssl_amount=5.00 ssl_card_number=00*******0000 ssl_exp_date=0000 [email protected]
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Example 6: process.do (false) Redirect
The following example passes receipt options in the transaction request to redirect the customer to your own receipt on the website specified: ssl_amount=5.00 ssl_merchant_id=my_virtualmerchant_id ssl_user_id=my_user_id ssl_pin=my_pin ssl_transaction_type=ccsale ssl_show_form=false ssl_invoice_number=123-ABC [email protected] ssl_card_number=00000000000000000 ssl_exp_date=1214 ssl_result_format=HTML ssl_receipt_decl_method="REDG ssl_receipt_decl_get_url=http://www.website.com/decline.asp ssl_receipt_apprvl_method=REDG ssl_receipt_apprvl_get_url=http://www.website.com/approval.asp
The customer would be redirected to http://www.website.com/approval.asp for an
Approved transaction or to http://www.website.com/decline.asp for a Declined
transaction. Transaction data will be passed along as GET variables in the query string of the URL.
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Example 7: process.do (false) Partially Approved Transaction
This demonstrates an example of a request with partial approval indicator: ssl_amount=10.10 ssl_merchant_id=my_virtualmerchant_id ssl_user_id=my_user_id ssl_pin" value=my_pin ssl_transaction_type=ccsale ssl_partial_auth_indicator=1 ssl_show_form=true ssl_invoice_number" value="123-ABC [email protected] ssl_card_number=0000000000000000 ssl_exp_date=1214 ssl_result_format=HTML ssl_receipt_decl_method=REDG ssl_receipt_decl_get_url=http://www.website.com/decline.asp ssl_receipt_apprvl_method=REDG ssl_receipt_apprvl_get_url=http://www.website.com/approval.asp
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The issuer in this case has indicated that the card balance did not cover the entire amount requested; however, the transaction was approved partially. The application must collect the remainder of the amount by initiating a new transaction:
This is your Receipt<br><br>
…
<!--The visible portion of your receipt will appear here, according to the configuration settings you applied in the
Converge administrative Website.-->
…
<form action="http://www.website.com/approval.asp" method="GET">
<input type="hidden" name="ssl_result" value="0">
<input type="hidden" name="ssl_result_message" value="PARTIAL
APPROVAL">
<input type="hidden" name="ssl_txn_id" value="99C7884A-EDB6-
4256-BE69-4547B8859D5B">
<input type="hidden" name="ssl_approval_code" value="N29032">
<input type="hidden" name="ssl_cvv2_response" value="">
<input type="hidden" name="ssl_avs_response" value=" ">
<input type="hidden" name="ssl_invoice_number" value="123-ABC">
<input type="hidden" name="ssl_amount" value="10.05">
<input type="hidden" name="ssl_requested_amount" value="10.10">
<input type="hidden" name="ssl_balance_due" value="0.05">
<input type="hidden" name="ssl_account_balance" value="0.00">
<input type="hidden" name="ssl_email" value=" [email protected]">
<br>
<input type="submit" value="Continue" class="smallbutton">
</form>
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Example 8: processxml.do
The following XML code example demonstrates the initiation of a basic Sale transaction request and response.
In the case of XML, no additional information can be collected by Converge when the request is sent. All required data must be sent in the transaction request to process the transaction. xmldata=<txn><ssl_merchant_id>my_virtualmerchant_id</ssl_merchant_id
>
<ssl_user_id>my_user</ssl_user_id><ssl_pin>my_pin</ssl_pin>
<ssl_test_mode>false</ssl_test_mode><ssl_transaction_type>ccsale
</ssl_transaction_type><ssl_card_number>00*********0000
</ssl_card_number><ssl_exp_date>1215</ssl_exp_date><ssl_amount>1.00
</ssl_amount>
</txn>
The Response generated will look similar to the following: xmldata=<txn>
<ssl_card_number>00********0000</ssl_card_number>
<ssl_exp_date>1215</ssl_exp_date>
<ssl_amount>1.00</ssl_amount>
<ssl_result>0</ssl_result>
<ssl_result_message>APPROVAL</ssl_result_message>
<ssl_txn_id>101641221593ACBA6-BAFD-76B7-4948-
B3DE68CFD0CC</ssl_txn_id>
<ssl_approval_code>CMC142</ssl_approval_code>
<ssl_account_balance>1.00</ssl_account_balance>
<ssl_txn_time>01/20/2011 01:07:23 PM</ssl_txn_time>
</txn>
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Example 9: processxml.do Partial Approved Transaction
The point of sale application will send a partial approval of 1 to indicate the support of partial approval processing. The requested amount is sent per current functionality in the ssl_amount field.
The Initial Request will show the following: xmldata=<txn>
<ssl_merchant_id>My_Merchant_ID</ssl_merchant_id>
<ssl_user_id>my_user_id</ssl_user_id>
<ssl_pin>my_pin</ssl_pin>
<ssl_test_mode>false</ssl_test_mode>
<ssl_transaction_type>ccsale</ssl_transaction_type>
<ssl_card_number>0000000000000000</ssl_card_number>
<ssl_exp_date>1212</ssl_exp_date>
<ssl_amount>10.10</ssl_amount>
<ssl_cvv2cvc2_indicator>1</ssl_cvv2cvc2_indicator>
<ssl_first_name>Test</ssl_first_name>
<ssl_partial_auth_indicator>1</ssl_partial_auth_indicator>
</txn>
If the balance on a card is not enough to cover for the entire purchase, the point of sale application must be able to read the additional returned fields and collect balance that remains by other means. In this case, the amount requested was 10.10 and only 10.05 was approved. The integrated application must display the balance left to pay as 0.05. xmldata=<txn>
<ssl_card_number>00********0000</ssl_card_number>
<ssl_exp_date>1212</ssl_exp_date>
<ssl_amount>10.05</ssl_amount>
<ssl_requested_amount>10.10</ssl_requested_amount>
<ssl_balance_due>0.05</ssl_balance_due>
<ssl_result>0</ssl_result>
<ssl_result_message>PARTIAL APPROVAL</ssl_result_message>
<ssl_txn_id>AA48439-9D9AFF76-AFEC-0B8D-DC7F-
43A5F97BF81B</ssl_txn_id>
<ssl_approval_code>CVI788</ssl_approval_code>
<ssl_account_balance>0.00</ssl_account_balance>
<ssl_txn_time>10/25/2011 10:49:52 PM</ssl_txn_time>
</txn>
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If the consumers indicate that they do not wish to continue with the additional tender type, the point of sale application must send a reversal to cancel this payment and reestablish the balance back to the card. A reversal can be achieved by sending a delete in terminal-based terminals or void in host-based terminals. xmldata=<txn>
<ssl_merchant_id>My_Merchant_ID</ssl_merchant_id>
<ssl_user_id>my_user_id</ssl_user_id>
<ssl_pin>my_pin</ssl_pin>
<ssl_test_mode>false</ssl_test_mode>
<ssl_transaction_type>ccdelete</ssl_transaction_type>
<ssl_txn_id>AA48439-9D9AFF76-AFEC-0B8D-DC7F-
43A5F97BF81B</ssl_txn_id>
</txn>
Example 10: processxml.do Sale with Tip Transaction
The following XML code example demonstrates the initiation of a Sale transaction with tip in the
Service market segment.
Notes:
Provide the following information in order to add a tip or gratuity amount at the time of the transaction:
The amount to be authorized in the ssl_amount field.
The tip amount you wish to add to the amount to be authorized in the ssl_tip_amount
field.
The Server ID in the ssl_server field.
The Shift in the ssl_shift field.
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In this example the Sale amount is 10.00, the tip amount is 2.00. Please do not provide the total amount in the request. xmldata=<txn>
<ssl_merchant_id>my_virtualmerchant_id</ssl_merchant_id>
<ssl_user_id>my_user</ssl_user_id>
<ssl_pin>my_pin</ssl_pin>
<ssl_test_mode>false</ssl_test_mode>
<ssl_transaction_type>ccsale</ssl_transaction_type>
<ssl_card_number>0000000000000000</ssl_card_number>
<ssl_exp_date>1215</ssl_exp_date>
<ssl_amount>10.00</ssl_amount>
<ssl_tip_amount>2.00</ssl_tip_amount>
<ssl_shift>dinner</ssl_shift>
<ssl_server>Joe123</ssl_server>
</txn>
The Sale amount is then added to the tip amount and sent for authorization, an approval will be returned to the integrated application. The following information is returned in the response:
The total amount that has been authorized in the ssl_amount field.
The original Sale amount in the ssl_base_amount field.
The tip amount provided in the in the ssl_tip_amount field.
The authorization data (response message, approval code). xmldata=<txn>
<ssl_result>0</ssl_result>
<ssl_approval_code>N25032</ssl_approval_code>
<ssl_result_message>APPROVAL</ssl_result_message>
<ssl_txn_id>TEST43B-D0638677-26EB-40F5-B2F9-
3AF2545DE144</ssl_txn_id>
<ssl_txn_time>10/03/2012 10:25:03 PM</ssl_txn_time>
<ssl_card_number>00********0000</ssl_card_number>
<ssl_exp_date>1215</ssl_exp_date>
<ssl_base_amount>10.00</ssl_base_amount>
<ssl_amount>12.00</ssl_amount>
<ssl_tip_amount>2.00</ssl_tip_amount>
<ssl_shift>dinner</ssl_shift>
<ssl_server>Joe1</ssl_server>
</txn>
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Example 11: processxml.do Sale with currency
The following XML code example demonstrates the initiation of a Sale transaction with currency: xmldata=<txn>
<ssl_merchant_id>my_virtualmerchant_id</ssl_merchant_id>
<ssl_user_id>my_user</ssl_user_id>
<ssl_pin>my_pin</ssl_pin>
<ssl_test_mode>false</ssl_test_mode>
<ssl_transaction_type>ccsale</ssl_transaction_type>
<ssl_card_number>0000000000000000</ssl_card_number>
<ssl_exp_date>1215</ssl_exp_date>
<ssl_amount>200</ssl_amount>
<ssl_transaction_currency>JPY</ssl_transaction_currency>
<ssl_invoice_number>XMLXSSJPYNVISA20-200</ssl_invoice_number>
</txn>
Notes:
When specifying amounts, be sure to submit the correct number of decimal places for the transaction currency.
For Japanese Yen, there are no currency exponents after the decimal place. Any numbers included after the decimal place will be dropped.
For those currencies with 3 possible digits, for example: Bahraini Dinar, we will automatically round the transaction to two decimals. (for example: 1.235 will round to
1.23.
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Converge will process and settle this transaction in JPY. The following information is returned in the response:
<txn>
<ssl_approval_code>CVI032</ssl_approval_code>
<ssl_cvv2_response />
<ssl_exp_date>1222</ssl_exp_date>
<ssl_result_message>APPROVAL</ssl_result_message>
<ssl_invoice_number>XMLXSSJPYNVISA20-200</ssl_invoice_number>
<ssl_amount>200</ssl_amount>
<ssl_transaction_currency>JPY</ssl_transaction_currency>
<ssl_result>0</ssl_result>
<ssl_txn_id>AA47AE-BD32FF54-BE12-4046-98E9-
F78E9D75212D</ssl_txn_id>
<ssl_card_number>00**********0000</ssl_card_number>
<ssl_txn_time>11/19/2013 12:02:29 AM</ssl_txn_time>
</txn>
Credit Card Auth Only (ccauthonly)
The ccauthonly is used to obtain a real-time authorization for a credit card transaction. This transaction will guarantee that the funds are available on the card and reduce the cardholder‘s limit to buy for only a predetermined amount of time. This is usually 7-10 days based on the credit card’s issuing bank; however it will not place the authorization in the batch for settlement.
To place the transaction in the open batch, it must be converted to Sale using cccomplete, or reversed using ccdelete to restore the funds back to the card.
Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_user_id ssl_pin ssl_show_form
Y
Y
Req? Description
Y
Credit Card Auth Only (ccauthonly).
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive.
Y
N
Converge PIN as configured within Converge, case sensitive.
Set value to true to show the Converge Payment Form
(available only for process.do), set to false otherwise.
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Input Field Name
ssl_track_data ssl_ksn ssl_card_number ssl_token ssl_exp_date
CON-0002-N
Req? Description
C Required for swiped or contactless (MSD) transactions.
The raw track I and/or II data from the magnetic strip on the card. The track data captured from the swipe device cannot be manipulated and must be passed at the time of the transaction. This includes the beginning and ending sentinels that are included in the track data. Raw track data cannot be stored under any circumstance.
Expiration date is included with a track data. First and last name of the Cardholder is also included with the
Track I data.
Notes:
If using a Magtek encrypting device, pass the encrypted track data in the ssl_encrypted_track1_data
and/or ssl_encrypted_track2_data
.
If using an Ingenico encrypting device, pass the encrypted track data in the ssl_enc_track_data
.
Refer to the Encryption section for more
information.
C
C
C
Required when sending track data from an encrypting device for payment cards.
The Key Serial Number generated from the swiped payment card, this is the value returned by the encrypting device. This value is used to encrypt the PAN data, using the Derived Unique Key Per Transaction
(DUKPT) method. It is a 10 byte composite field that is transmitted as 20 alphanumeric character fixed length.
Required for hand-keyed transactions.
Credit card number as it appears on the credit card.
Required for hand-keyed transaction if card number is not sent.
Use only with a terminal that is setup with Tokenization.
Credit Card Token, previously generated from a card number. A token can be stored and used as a substitute for a card number.
C Required for hand-keyed transactions.
Credit Card Expiry Date as it appears on credit card formatted as MMYY.
Note: Do not send an expiration date with a token that is stored in the Card Manager.
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Input Field Name
ssl_amount ssl_pos_mode ssl_entry_mode ssl_card_present ssl_avs_zip ssl_cvv2cvs2 ssl_cvv2cvs2_indicator ssl_invoice_number ssl_description
Req? Description
Y Transaction Auth Amount. Number with 2 decimal places. This amount includes the Net amount and Sales
Tax.
For those terminals processing Multi-Currency, be sure to submit the correct number of decimal places for the transaction as some currencies have no exponents and some can have three.
N
N
Recommended for swiped or contactless transactions
The payment application capability. Valid values are:
02 for Swiped device – Default value when track
Data is sent alone
03 Proximity / Contactless capable device
Recommended for swiped or contactless transactions
The transaction entry indicator to indicate how the track data was captured. Valid values are:
03 = Swiped – Default value when track Data is sent alone
04 = Proximity / Contactless
N
N
N
N
N
N
Recommended for hand-keyed transactions.
Recommended to be passed on hand-keyed transactions to indicate if the card was present at the time of the transaction. Valid values: Y or N. Example: Card present of Y in hand-keyed retail and service environments.
Recommended for hand-keyed transactions.
Cardholder ZIP code.
Recommended for hand-keyed transactions.
Cardholder Address.
Recommended for hand-keyed transactions.
The CVV2/CVC/CID indicator is one numeric value that should be passed with the CVV value (ssl_cvv2cvc2) to indicate if the CVV is present in the request. Valid values are:
0 for Bypassed
1 for Present
2 for Illegible
9 for Not Present
The invoice or ticket number.
The description, merchant defined value.
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Input Field Name
ssl_customer_code ssl_salestax ssl_dynamic_dba ssl_partial_auth_indicator
Req? Description
N Recommended for purchasing cards.
The Customer Code or PO Number that appears on the cardholder's credit card billing statement.
N
N
N
Recommended for purchasing cards.
Sales tax amount applied to this transaction in decimal.
Tax exempt transactions can pass 0.00 to properly reflect a tax exempt transaction.
Use only with a terminal that is setup with DBA.
DBA name provided by the merchant with each transaction. The maximum allowable length of DBA
Name variable provided by the merchant can be 21, 17 or 12 based on the length setup for the DBA constant in the field setup.
The partial indicator flag must be sent to indicate that the application supports partial approval.
Valid value: 1. ssl_departure_date N ssl_completion_date ssl_transaction_currency
N
N
User only with a terminal that is setup with Travel Data.
Date of the departure. Format MM/DD/YYYY. This field will be sent to the MARMS system to monitor risk associated with advanced booking. Examples include airlines and travel or tour agencies. Only used when setup with option for MARMS.
Used only with a terminal that is setup with Travel Data.
Date of the completion of travel. Format MM/DD/YYYY.
Optional. This field is sent to the MARMS system to monitor risk associated with advanced booking.
Examples include airlines and travel or tour agencies.
Only used when setup with Travel Data option for
MARMS.
Use only with a terminal that is setup with Multi-
Currency.
Transaction currency alphanumeric code must be included in the request to indicate the currency in which you wish to process. If omitted the terminal default currency is assumed (for example: USD, CAD, and JPY).
More than 94 currencies are supported. Refer to the ISO
Currency Codes section for an extensive list of available
currencies.
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Input Field Name
ssl_get_token ssl_add_token
Response
Output Field Name
ssl_result ssl_result_message ssl_txn_id ssl_txn_time ssl_approval_code ssl_amount ssl_requested_amount
CON-0002-N
Req? Description
N Use only with a terminal that is setup with Tokenization.
Generate Token indicator, used to indicate if you wish to generate a token when passing card data. Valid value:
Y (generate a token), N (do not generate token).
Defaulted to N.
Once generated, the token number can be stored and used as a substitute for a card number at later time.
N Use only with a terminal that is setup with Tokenization.
Add to Card Manager indicator, used to indicate if you wish to generate a token and store it in Card Manager.
Valid value: Y (add token) , N (do not add token)
Defaulted to N
To add the token to the card manager you must send the card data and cardholder first/last name, those are required. Once stored to Card Manager, the token number can be sent alone and will be used as a substitute for the stored information.
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized. Refer to the
Authorization Response Codes section for an extensive list of
possible returned messages.
Transaction result message. Example: APPROVAL, PARTIAL
APPROVAL. Refer to the Authorization Response Codes section
for an extensive list of possible returned messages.
Transaction identification number. This is a unique number used to identify the transaction. This value can be used to complete the
Auth Only transaction.
Date and time when the transaction was processed. Format:
MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10
AM.
Transaction approval code.
Transaction authorized or approved amount. Returned based on merchant setup.
The amount originally requested on partial approvals only.
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Output Field Name
ssl_balance_due ssl_account_balance ssl_avs_response
Description
Remaining balance due in the ssl_balance_due field. This is the difference of the amount requested versus the amount authorized that the merchant has to collect from the consumer on partial approvals only.
The balance left on the card, which is always 0.00 for a partially authorized transaction.
The Address Verification Response Code (refer to the AVS
Response Codes section for a complete list of AVS response
codes). ssl_cvv2_response ssl_card_number ssl_invoice_number ssl_conversion_rate
The Card Verification Response Code (refer to the CVV2/CVC2
Response Codes section for a complete list of CVV/CVC2
response codes).
Masked card number for this transaction. Only first 2 / last 4 digits will be returned for regular PAN or the last four (4) digits from the actual card number if it is an association token (Example:
ApplePay).
The invoice or ticket number sent originally on the request.
Returned based on merchant setup.
Only returned on DCC transactions. ssl_eci_ind ssl_transaction_currency
Only returned on 3D Secure transactions.
Valid values:
Fully Authenticated
Authentication Attempted
Transaction currency. Returned only if terminal is setup for Multi-
Currency. ssl_card_short_description Card description, valid values are: AMEX, CUP, DISC, MC, PP, VISA. ssl_card_type Card type, valid values are: CASH, CREDITCARD, DEBITCARD,
FOODSTAMP, GIFTCARD or LOYALTY. ssl_token Credit Card Token generated from the card number. A token can be stored and used as a substitute for a card number.
Returned only if generating a token is requested in a terminal that is setup for Tokenization. ssl_token_response Outcome of the token generation. This value will be a SUCCESS if a token has been generated. Other possible returned values are
FAILURE, Action Not Permitted, Invalid Token, Not Permitted, or
Acct Verification Failed.
Returned only if generating a token is requested in a terminal that setup for Tokenization.
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Output Field Name
ssl_add_token_response errorCode errorMessage errorName
Description
Outcome of the Add to Card Manager request, examples: Card
Added, Card Updated, Not Permitted, or FAILURE - First Name - is required.
Returned only if storing token is requested in a terminal that setup for Tokenization.
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information.
Detailed explanation of the error returned only if an error occurred, this field may be changed based on merchant
configuration in the user interface. Refer to the Error Codes
section for more information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
Examples
Important:
In all of these examples, you will have to change the data values, such as my_virtualmerchant_id
, my_user_id, my_pin, and transaction data to match your Converge account and meet the needs of your website.
Code samples provided are for demonstration only and should not be used for live transactions. All sensitive merchant data, including transaction amounts and your
Converge credentials, should be placed in server side code, rather than in hidden value fields on an HTML form.
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Example 1: process.do (false)
Shown below are the key value pairs from the header by themselves for a credit card Auth Only transaction: ssl_merchant_id=xxxxxx ssl_user_id=xxxxxxx ssl_pin=xxxxxx ssl_show_form=false ssl_card_number=0000000000000000 ssl_exp_date=1208 ssl_amount=1.00 ssl_error_url=http://www.url.com/cgi-bin/testtran.cgi ssl_result_format=HTML ssl_transaction_type=ccauthonly ssl_receipt_decl_method=REDG ssl_receipt_decl_get_url=http://www.url.com/cgi-bin/testtran.cgi ssl_receipt_apprvl_method=REDG ssl_receipt_apprvl_get_url=http://www.url.com/cgi-bin/testtran.cgi
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By specifying the http://www.url.com/cgi-bin/testtran.cgi url in the ssl_apprvl_get_url
field for the redirect for the transaction above, the following values are returned for the approved transaction: ssl_card_number=00********0000 ssl_exp_date=1208 ssl_amount=1.00 ssl_result=0 ssl_result_message=APPROVAL ssl_txn_id=1016413275E60BB4EC-B4C6-FD4D-A878-F70C3372C986 ssl_approval_code=CVI368 ssl_account_balance=1.00 ssl_txn_time=10/05/2008 10:50:55 AM
By specifying the http://www.url.com/cgi-bin/testtran.cgi url in the ssl_error_url
field for the redirect for the transaction above, for example, the following error is returned if one of the credentials in the request is invalid: errorCode=4025 errorName= Invalid Credentials errorMessage= The credentials supplied in the authorization request are invalid
Example 2: process.do(true)
This example demonstrates the initiation of a minimal Auth Only transaction in which Converge payment form gathers the entire customer’s billing information. ssl_merchant_id=my_virtualmerchant_id ssl_user_id=my_user_id ssl_pin=my_pin ssl_transaction_type=ccsale ssl_show_form=true ssl_amount=5.00
Note: In all of these examples, you will have to change the data values, such as my_virtualmerchant_id
, my_user_id, my_pin, and the amount of 5.00 to values that match your Converge account and meet the needs of your websites.
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Example 3: processxml.do
The following XML code example demonstrates the initiation of a basic Auth Only transaction. In the case of XML, no additional information can be collected by Converge when the request is sent. All required data must be sent in the transaction request to process the transaction:
<txn>
<ssl_merchant_ID>my_virtualmerchant_id</ssl_merchant_ID>
<ssl_user_id>my_user_id</ssl_user_id>
<ssl_pin>my_pin</ssl_pin>
<ssl_description>Auth for 3.00</ssl_description>
<ssl_transaction_type>CCAUTHONLY</ssl_transaction_type>
<ssl_card_number>0000000000000000</ssl_card_number>
<ssl_exp_date>1215</ssl_exp_date>
<ssl_amount>3.00</ssl_amount>
<ssl_salestax>0.01</ssl_salestax>
<ssl_cvv2cvc2_indicator>1</ssl_cvv2cvc2_indicator>
<ssl_cvv2cvc2>123</ssl_cvv2cvc2>
<ssl_customer_code>CORP</ssl_customer_code>
<ssl_invoice_number>1234</ssl_invoice_number>
<ssl_first_name>John</ssl_first_name>
<ssl_last_name>Doe</ssl_last_name>
<ssl_avs_address>123 Main</ssl_avs_address>
<ssl_city>Atlanta</ssl_city>
<ssl_state>GA</ssl_state>
<ssl_avs_zip>99999</ssl_avs_zip>
<ssl_country>USA</ssl_country>
<ssl_phone>9999999999</ssl_phone>
<ssl_ship_to_state>GA</ssl_ship_to_state>
<ssl_ship_to_zip>99999</ssl_ship_to_zip>
<ssl_ship_to_address1>999 Main</ssl_ship_to_address1>
<ssl_ship_to_company>Ship Company</ssl_ship_to_company>
<ssl_ship_to_last_name>Doe</ssl_ship_to_last_name>
<ssl_ship_to_city>Any City</ssl_ship_to_city>
<ssl_ship_to_first_name>Jane</ssl_ship_to_first_name>
</txn>
(continued)
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<txn>
<ssl_approval_code>CMC720</ssl_approval_code>
<ssl_cvv2_response>M</ssl_cvv2_response>
<ssl_last_name>Doe</ssl_last_name>
<ssl_avs_zip>99999</ssl_avs_zip>
<ssl_exp_date>1215</ssl_exp_date>
<ssl_account_balance>3.00</ssl_account_balance>
<ssl_company />
<ssl_result_message>APPROVAL</ssl_result_message>
<ssl_country>USA</ssl_country>
<ssl_city>Atlanta</ssl_city>
<ssl_phone>9999999999</ssl_phone>
<ssl_avs_address>123 Main</ssl_avs_address>
<ssl_invoice_number>1234</ssl_invoice_number>
<ssl_address2 />
<ssl_first_name>John</ssl_first_name>
<ssl_amount>3.00</ssl_amount>
<ssl_state>GA</ssl_state>
<ssl_txn_id>AA4843A-1416AF5F-9A4C-4C10-AA00-
537ADF2B3E0E</ssl_txn_id>
<ssl_result>0</ssl_result>
<ssl_card_number>00**********0000</ssl_card_number>
<ssl_txn_time>01/28/2014 05:14:49 PM</ssl_txn_time>
<ssl_avs_response>Z</ssl_avs_response>
</txn>
(end)
Credit Card AVS Only (ccavsonly)
The ccavsonly transaction is used to verify the credit card account for AVS data. An AVS code is returned to indicate if the AVS data passed originally was correct and matched the cardholder statement billing address.
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Request
Input Field Name Req? Description
ssl_transaction_type Y Credit Card AVS Only (ccavsonly). ssl_merchant_id ssl_user_id
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive. ssl_pin ssl_show_form
Y
N ssl_track_data ssl_ksn ssl_card_number ssl_exp_date ssl_avs_address ssl_avs_zip
C
C
C
C
Y
Y
Converge PIN as configured within Converge, case sensitive.
Set value to true to show the Converge Payment Form (available only for process.do), set to false otherwise.
Required for swiped or contactless transactions.
The raw track I and/or II data from the magnetic strip on the card. The track data captured from the swipe device cannot be manipulated and must be passed at the time of the transaction.
This includes the beginning and ending sentinels that are included in the track data. Raw track data cannot be stored under any circumstance. Expiration date is included with a track data.
First and last name of the Cardholder is also included with the
Track I data.
Notes:
If using a Magtek encrypting device, pass the encrypted track data in the ssl_encrypted_track1_data and/or ssl_encrypted_track2_data.
If using an Ingenico encrypting device, pass the encrypted track data in the ssl_enc_track_data.
Refer to the Encryption section for more information.
Required when sending track data from an encrypting device for payment cards.
The Key Serial Number generated from the swiped payment card, this is the value returned by the encrypting device. This value is used to encrypt the PAN data, using the Derived Unique Key Per
Transaction (DUKPT) method. It is a 10 byte composite field that is transmitted as 20 alphanumeric character fixed length.
Required for hand-keyed transactions.
Credit card number as it appears on the credit card.
Required for hand-keyed transactions.
Credit Card Expiry Date as it appears on credit card formatted as
MMYY.
Customer's address used to process AVS.
Customer's ZIP code used to process AVS.
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Response
Output Field Name
ssl_result
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents an Approved transaction. A response containing any other value for ssl_result represents a Declined transaction preventing it from being authorized. ssl_result_message Transaction result message. Example: APPROVAL. ssl_txn_id
Transaction identification number. This number is a unique number used to identify the transaction. ssl_txn_time Date and time when the transaction was processed. Format: MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10 AM. ssl_approval_code Transaction approval code. ssl_card_number
Masked card number for this transaction. Only first 2 / last 4 digits will be returned for regular PAN or the last four (4) digits from the actual card number if it is an association token (Example: ApplePay). ssl_avs_response
The Address Verification Response Code (refer to the AVS Response Codes
section for a complete list of AVS response codes). errorCode Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction
from going to authorization. This is a numeric field. Refer to the Error Codes
section for more information. errorMessage errorName
Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant configuration in the user interface.
Refer to the Error Codes section for more information.
Error name or reason for the error returned only if an error occurred. Refer to
the Error Codes section for more information.
Examples
Important:
In all of these examples, you will have to change the data values, such as my_virtualmerchant_id
, my_user_id, my_pin, and transaction data to match your
Converge account and meet the needs of your website.
Code samples provided are for demonstration only and should not be used for live transactions. All sensitive merchant data, including transaction amounts and your
Converge credentials, should be placed in server side code, rather than in hidden value fields on an HTML form.
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Example 1: process.do (false)
Shown below are the key value pairs from the header by themselves for a credit card AVS Only transaction: ssl_merchant_id=xxxxxx ssl_user_id=xxxxxxx ssl_pin=xxxxxx ssl_show_form=false ssl_transaction_type=ccavsonly ssl_card_number=0000000000000000 ssl_exp_date=1215 ssl_avs_zip=99999 ssl_avs_address=123 Main ssl_result_format= ASCII
The following values are returned for the approved transaction indicating that the Address matches, but ZIP Code does not match ssl_approval_code=CMC020 ssl_avs_address=123 Main ssl_avs_zip=99999 ssl_txn_id=AA4843A-444ECA99-EB04-4A8D-8339-B2A578F92EF6 ssl_result=0 ssl_card_number=00**********0000 ssl_account_balance=0.00 ssl_txn_time=01/28/2014 05:25:48 PM ssl_result_message=APPROVAL ssl_avs_response=A
Example 2: process.do(true)
This example demonstrates the initiation of a minimal AVS Only transaction in which Converge payment form gathers the entire card data. ssl_merchant_id=my_virtualmerchant_id ssl_user_id=my_user_id ssl_pin=my_pin ssl_transaction_type=ccavsonly ssl_show_form=true
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Note: In all of these examples, you will have to change the data values, such as my_virtualmerchant_id
, my_user_id, my_pin, and the amount of 5.00 to values that match your Converge account and meet the needs of your websites.
Example 3: processxml.do
The following XML code example demonstrates the initiation of a basic AVS Only transaction. In the case of XML, no additional information can be collected by Converge when the request is sent. All required data must be sent in the transaction request to process the transaction:
<txn>
<ssl_merchant_ID>my_virtualmerchant_id</ssl_merchant_ID>
<ssl_user_id>my_user_id</ssl_user_id>
<ssl_pin>my_pin</ssl_pin>
<ssl_transaction_type>CCAVSONLY</ssl_transaction_type>
<ssl_card_number>0000000000000000</ssl_card_number>
<ssl_exp_date>1215</ssl_exp_date>
<ssl_first_name>John</ssl_first_name>
<ssl_last_name>Doe</ssl_last_name>
<ssl_avs_address>123 Main</ssl_avs_address>
<ssl_city>Atlanta</ssl_city>
<ssl_state>GA</ssl_state>
<ssl_avs_zip>99999</ssl_avs_zip>
<ssl_country>USA</ssl_country>
</txn>
<txn>
<ssl_approval_code>CMC720</ssl_approval_code>
<ssl_last_name>Doe</ssl_last_name>
<ssl_avs_zip>99999</ssl_avs_zip>
<ssl_account_balance>3.00</ssl_account_balance>
<ssl_result_message>APPROVAL</ssl_result_message>
<ssl_country>USA</ssl_country>
<ssl_city>Atlanta</ssl_city>
<ssl_avs_address>123 Main</ssl_avs_address>
<ssl_first_name>John</ssl_first_name>
<ssl_state>GA</ssl_state>
<ssl_txn_id>AA3456VC-1416AF5F-9A4C-4C10-AA00-
537ADF2B3E0E</ssl_txn_id>
<ssl_result>0</ssl_result>
<ssl_card_number>00**********0000</ssl_card_number>
<ssl_txn_time>01/28/2014 05:33:40 PM</ssl_txn_time>
<ssl_avs_response>Z</ssl_avs_response>
</txn>
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Credit Card Verification (ccverify)
The ccverify transaction is used to verify the credit card account for AVS and CVV data. AVS and CVV codes are returned to indicate if the AVS and CVV data passed originally were correct and matched the cardholder statement billing address and the CVV value located on the card.
Request
Input Field Name Req? Description
ssl_transaction_type
Y Credit Card Verification (ccverify). ssl_merchant_id ssl_user_id
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive. ssl_pin ssl_show_form
Y
N ssl_track_data C
Converge PIN as configured within Converge, case sensitive.
Set value to true to show the Converge Payment Form (available only for process.do), set to false otherwise.
Required for swiped or contactless (MSD) transactions.
The raw track I and/or II data from the magnetic strip on the card. The track data captured from the swipe device cannot be manipulated and must be passed at the time of the transaction.
This includes the beginning and ending sentinels that are included in the track data. Raw track data cannot be stored under any circumstance. Expiration date is included with a track data. First and last name of the Cardholder is also included with the Track I data.
Notes:
If using a Magtek encrypting device, pass the encrypted track data in the ssl_encrypted_track1_data
and/or ssl_encrypted_track2_data
.
If using an Ingenico encrypting device, pass the encrypted track data in the ssl_enc_track_data.
Refer to the Encryption section for more information.
ssl_ksn ssl_card_number
C
C
Required when sending track data from an encrypting device for payment cards.
The Key Serial Number generated from the swiped payment card, this is the value returned by the encrypting device. This value is used to encrypt the PAN data, using the Derived Unique
Key Per Transaction (DUKPT) method. It is a 10 byte composite field that is transmitted as 20 alphanumeric character fixed length.
Required for hand-keyed transactions.
Credit card number as it appears on the credit card.
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Input Field Name
ssl_exp_date ssl_avs_zip ssl_avs_address ssl_cvv2cvc2
Req? Description
C Required for hand-keyed transactions.
Credit Card Expiry Date as it appears on credit card formatted as
MMYY.
Y Recommended for hand-keyed transactions.
Cardholder ZIP code.
Y
Y
Recommended for hand-keyed transactions.
Cardholder Address.
Recommended for hand-keyed transactions.
The credit card security code is a three-digit or four-digit number, printed either on the back or the front of the card.
When CVV data is passed, it is compared to the cardholder‘s
CVV data that the card issuer has on file, a CVV Response Code is then returned.
Response
Output Field Name
ssl_result
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents an Approved transaction. A response containing any other value for ssl_result represents a Declined transaction preventing it from being authorized. ssl_result_message Transaction result message. Example: APPROVAL. ssl_txn_id
Transaction identification number. This number is a unique number used to identify the transaction. ssl_txn_time Date and time when the transaction was processed. Format: MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10 AM. ssl_approval_code Transaction approval code. ssl_card_number
Masked card number for this transaction. Only first 2 / last 4 digits will be returned for regular PAN or the last four (4) digits from the actual card number if it is an association token (Example: ApplePay). ssl_avs_response
The Address Verification Response Code (refer to the AVS Response Codes
section for a complete list of AVS response codes). ssl_cvv2_response
The Card Verification Response Code (refer to the CVV2/CVC2 Response
Codes section for a complete list of CVV/CVC2 response codes).
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Output Field Name
errorCode errorMessage errorName
Description
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction
from going to authorization. This is a numeric field. Refer to the Error Codes
section for more information.
Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant configuration in the user interface.
Refer to the Error Codes section for more information.
Error name or reason for the error returned only if an error occurred. Refer to
the Error Codes section for more information.
Example
Important:
In all of these examples, you will have to change the data values, such as my_virtualmerchant_id
, my_user_id, my_pin, and transaction data to match your
Converge account and meet the needs of your website.
Code samples provided are for demonstration only and should not be used for live transactions. All sensitive merchant data, including transaction amounts and your
Converge credentials, should be placed in server side code, rather than in hidden value fields on an HTML form.
Example 1: process.do (false)
Shown below are the key value pairs from the header by themselves for a verification transaction: ssl_merchant_id=xxxxxx ssl_user_id=xxxxxxx ssl_pin=xxxxxx ssl_show_form=false ssl_transaction_type=ccverify ssl_card_number=0000000000000000 ssl_exp_date=1215 ssl_cvv2cvc2=123 ssl_avs_zip=99999 ssl_avs_address=123 Main ssl_result_format= ASCII
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The following values are returned for the approved transaction indicating that the Address and
CVV value match – but ZIP Code does not match ssl_approval_code=CMC020 ssl_avs_address=123 Main ssl_avs_zip=99999 ssl_txn_id=AA4843A-B73B4A08-FA09-43E1-B858-072923E2E387 ssl_result=0 ssl_card_number=00**********0000 ssl_account_balance=0.00 ssl_txn_time=01/28/2014 05:25:48 PM ssl_result_message=APPROVAL ssl_avs_response=A ssl_cvv2_response=M
Example 2: process.do(true)
This example demonstrates the initiation of a minimal verification in which Converge payment form gathers the entire card data. ssl_merchant_id=my_virtualmerchant_id ssl_user_id=my_user_id ssl_pin=my_pin ssl_transaction_type=ccverify ssl_show_form=true
Note: In all of these examples, you will have to change the data values, such as my_virtualmerchant_id
, my_user_id, my_pin, and the amount of 5.00 to values that match your Converge account and meet the needs of your websites.
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Example 3: processxml.do
The following XML code example demonstrates the initiation of a basic verification. In the case of
XML, no additional information can be collected by Converge when the request is sent. All required data must be sent in the transaction request to process the transaction:
<txn>
<ssl_merchant_ID>my_virtualmerchant_id</ssl_merchant_ID>
<ssl_user_id>my_user_id</ssl_user_id>
<ssl_pin>my_pin</ssl_pin>
<ssl_transaction_type>CCVERIFY</ssl_transaction_type>
<ssl_card_number>0000000000000000</ssl_card_number>
<ssl_exp_date>1215</ssl_exp_date>
<ssl_first_name>John</ssl_first_name>
<ssl_last_name>Doe</ssl_last_name>
<ssl_cvv2cvc2>123</ssl_cvv2cvc2>
<ssl_avs_address>123 Main</ssl_avs_address>
<ssl_city>Atlanta</ssl_city>
<ssl_state>GA</ssl_state>
<ssl_avs_zip>99999</ssl_avs_zip>
<ssl_country>USA</ssl_country>
</txn>
(continued)
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<txn>
<ssl_approval_code>CMC720</ssl_approval_code>
<ssl_last_name>Doe</ssl_last_name>
<ssl_avs_zip>99999</ssl_avs_zip>
<ssl_account_balance>0.00</ssl_account_balance>
<ssl_result_message>APPROVAL</ssl_result_message>
<ssl_country>USA</ssl_country>
<ssl_city>Atlanta</ssl_city>
<ssl_avs_address>123 Main</ssl_avs_address>
<ssl_first_name>John</ssl_first_name>
<ssl_state>GA</ssl_state>
<ssl_txn_id> AA4843A-750B6205-7F8F-42B4-838A-
79E0BA322D56</ssl_txn_id>
<ssl_result>0</ssl_result>
<ssl_card_number>00**********0000</ssl_card_number>
<ssl_txn_time>01/28/2014 05:36:40 PM</ssl_txn_time>
<ssl_avs_response>Z</ssl_avs_response>
<ssl_cvv2_response>M</ssl_cvv2_response>
</txn>
(end)
Credit Card Return/Credit (cccredit)
The cccredit transaction is used to issue a return (refund) to a cardholder’s credit card using full card number.
Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_user_id ssl_pin ssl_show_form
Y
Y
Req? Description
Y Credit Card Return/Credit (cccredit).
Y
N
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive.
Converge PIN as configured within Converge, case sensitive.
Set value to true to show the Converge Payment Form
(available only for process.do), set to false otherwise.
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Input Field Name
ssl_track_data ssl_ksn ssl_card_number ssl_token ssl_exp_date
CON-0002-N
Req? Description
C Required for swiped or contactless (MSD) transactions.
The raw track I and/or II data from the magnetic strip on the card. The track data captured from the swipe device cannot be manipulated and must be passed at the time of the transaction. This includes the beginning and ending sentinels that are included in the track data. Raw track data cannot be stored under any circumstance. Expiration date is included with a track data. First and last name of the
Cardholder is also included with the Track I data.
Notes:
If using a Magtek encrypting device, pass the encrypted track data in the ssl_encrypted_track1_data
and/or ssl_encrypted_track2_data
.
If using an Ingenico encrypting device, pass the encrypted track data in the ssl_enc_track_data
.
Refer to the Encryption section for more
information.
C
C
C
C
Required when sending track data from an encrypting device for payment cards.
The Key Serial Number generated from the swiped payment card, this is the value returned by the encrypting device.
This value is used to encrypt the PAN data, using the
Derived Unique Key Per Transaction (DUKPT) method. It is a
10 byte composite field that is transmitted as 20 alphanumeric character fixed length.
Required for hand-keyed transactions.
Credit Card Number as it appears on the credit card.
Required for hand-keyed transaction if card number is not sent.
Use only with a terminal that is setup with Tokenization.
Credit Card Token, previously generated from a card number. A token can be stored and used as a substitute for a card number.
Required for hand-keyed transactions.
Credit Card Expiry Date as it appears on credit card formatted as MMYY.
Note: Do not send an expiration date with a token that is stored in Card Manager.
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Input Field Name
ssl_amount ssl_card_present ssl_dynamic_dba ssl_departure_Date ssl_completion_Date
Req? Description
Y Transaction Amount to be refunded. Positive Number with
2 decimal places. Example: 2.00
For those terminals processing Multi-Currency, be sure to submit the correct number of decimal places for the transaction as some currencies have no exponents and some can have three.
N
N
Recommended to be passed on hand-keyed transactions to indicate if the card was present at the time of the transaction. Valid values: Y or N. Example: Card present of Y in hand-keyed retail and service environments.
Use only with a terminal that is setup with DBA.
DBA Name provided by the merchant with each transaction.
The maximum allowable Length of DBA Name variable provided by Merchant can be 21, 17 or 12 based on the length setup for the DBA constant in the field setup.
N
N
User only with a terminal that is setup with Travel Data.
Date of the departure. Format MM/DD/YYYY. This field will be sent to the MARMS system to monitor risk associated with advanced booking. Examples include airlines and travel or tour agencies. Only used when setup with option for
MARMS.
Used only with a terminal that is setup with Travel Data.
Date of the completion of travel. Format MM/DD/YYYY.
Optional. This field is sent to the MARMS system to monitor risk associated with advanced booking. Examples include airlines and travel or tour agencies. Only used when setup with Travel Data option for MARMS.
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Input Field Name Req? Description
ssl_transaction_currency N Use only with a terminal that is setup with Multi-Currency.
Transaction currency alphanumeric code must be included in the request to indicate the currency in which you wish to process. If omitted the terminal default currency is assumed
(for example: USD, CAD, JPY). More than 94 currencies are
supported. Refer to the ISO Currency Codes section for an
extensive list of available currencies. ssl_get_token N ssl_add_token N
Use only with a terminal that is setup with Tokenization.
Generate Token indicator, used to indicate if you wish to generate a token when passing card data. Valid values: Y
(generate a token), N (do not generate token).
Defaulted to N
Once generated, the token number can be stored and used as a substitute for a card number at later time.
Use only with a terminal that is setup with Tokenization.
Add to Card Manager indicator, used to indicate if you wish to store the token generated in Card Manager. Valid value: Y (add token) , N (do not add token) Defaulted to N
To add the token to the card manager you must send the card data and cardholder first/last name, those are required.
Once stored to Card Manager, the token number can be sent alone and will be used as a substitute for the stored information.
Response
Output Field Name
ssl_result ssl_result_message ssl_txn_id ssl_txn_time ssl_amount ssl_avs_response
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized.
Transaction result message. Example: APPROVAL.
Transaction identification number. This is a unique number used to identify the transaction.
Date and time when the transaction was processed. Format:
MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10 am.
Transaction amount. Returned based on merchant setup.
The Address Verification Response Code (refer to the AVS
Response Codes section for a complete list of AVS response
codes).
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Output Field Name
ssl_cvv2_response ssl_cardholder_amount ssl_card_number ssl_conversion_rate ssl_email
Description
The Card Verification Response Code (refer to the CVV2/CVC2
Response Codes section for a complete list of CVV/CVC2
response codes).
Only returned on DCC transactions.
Masked card number.
Only returned on DCC transactions.
Returned based on merchant setup. ssl_invoice_number The invoice or ticket number sent originally on the request.
Returned based on merchant setup. ssl_transaction_currency
Transaction currency. Returned only if terminal is setup for Multi-
Currency ssl_card_short_description Card description, valid values are: AMEX, CUP, DISC, MC, PP, VISA. ssl_card_type Card type, valid values are: CASH, CREDITCARD, DEBITCARD,
FOODSTAMP, GIFTCARD or LOYALTY. ssl_token ssl_token_response ssl_add_token_response errorCode errorMessage errorName
Credit Card Token generated from the card number. A token can be stored and used as a substitute for a card number.
Returned only if generating a token is requested in a terminal that is setup for Tokenization.
Outcome of the token generation. This value will be a SUCCESS if a token has been generated. Other possible returned values are
FAILURE, Action Not Permitted, Invalid Token, Not Permitted, or
Acct Verification Failed.
Returned only if generating a token is requested in a terminal that setup for Tokenization.
Outcome of the Add to Card Manager request, examples: Card
Added, Card Updated, Not Permitted, or FAILURE - First Name - is required.
Returned only if storing token is requested in a terminal that setup for Tokenization.
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information.
Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant
configuration in the user interface. Refer to the Error Codes
section for more information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
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Example
Example: process.do(false)
The following example demonstrates the key value pairs from the header by themselves for a credit card return transaction for $10.00 where the merchant collects all the data from the consumer: ssl_merchant_id=my_vid_id ssl_user_id=my_user_id ssl_pin=my_pin ssl_show_form=false ssl_card_number=0000000000000000 ssl_exp_date=1215 ssl_amount=10.00 ssl_invoice_number=1234 ssl_error_url=http://www.url.com/cgi-bin/testtran.cgi ssl_result_format=HTML ssl_transaction_type=cccredit ssl_receipt_decl_method=REDG ssl_receipt_decl_get_url=http://www.url.com/cgi-bin/testtran.cgi ssl_receipt_apprvl_method=REDG ssl_receipt_apprvl_get_url=http://www.url.com/cgi-bin/testtran.cgi
By specifying the http://www.url.com/cgi-bin/testtran.cgi url in the ssl_apprvl_get_url
field for the redirect for the transaction above, the following values are returned for the approved transaction: ssl_card_number=00********0000 ssl_amount=10.00 ssl_result=0 ssl_result_message=APPROVAL ssl_txn_id= AA4843A-335FBE74-9608-45A1-B30A-658A3ABB5584 ssl_account_balance=1.00 ssl_invoice_number=1234 ssl_txn_time= 01/28/2014 05:46:22 PM
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Credit Card Force (ccforce)
The ccforce is a transaction that places a previously authorized transaction into a current unsettled batch.
Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_pin ssl_user_id ssl_show_form ssl_track_data ssl_ksn
Y
Y
Req? Description
Y Credit Card Force (ccforce).
Y
N
Converge ID as provided by Elavon.
Converge PIN as configured within Converge, case sensitive.
Converge User ID as configured on Converge, case sensitive.
Set value to true to show the Converge Payment Form
(available only for process.do), set to false otherwise.
C
C
Required for swiped or contactless (MSD) transactions.
The raw track I and/or II data from the magnetic strip on the card. The track data captured from the swipe device cannot be manipulated and must be passed at the time of the transaction. This includes the beginning and ending sentinels that are included in the track data. Raw track data cannot be stored under any circumstance. Expiration date is included with a track data. First and last name of the
Cardholder is also included with the Track I data.
Notes:
If using a Magtek encrypting device, pass the encrypted track data in the ssl_encrypted_track1_data
and/or ssl_encrypted_track2_data
.
If using an Ingenico encrypting device, pass the encrypted track data in the ssl_enc_track_data
.
Refer to the Encryption section for more
information.
Required when sending track data from an encrypting device for payment cards.
The Key Serial Number generated from the swiped payment card, this is the value returned by the encrypting device. This value is used to encrypt the PAN data, using the Derived Unique Key Per Transaction (DUKPT) method. It is a 10 byte composite field that is transmitted as 20 alphanumeric character fixed length.
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Input Field Name
ssl_card_number ssl_token ssl_exp_date ssl_approval_code ssl_amount ssl_card_present ssl_avs_zip ssl_avs_address ssl_cvv2cvc2
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CON-0002-N
Y
Y
Req? Description
C Required for hand-keyed transactions.
Credit Card Number as it appears on the credit card.
C Required for hand-keyed transaction if card number is not sent.
Use only with a terminal that is setup with Tokenization.
Credit Card Token, previously generated from a card number. A token can be stored and used as a substitute for a card number.
C Required for hand-keyed transactions.
Credit Card Expiry Date as it appears on credit card formatted as MMYY.
Note: Do not send an expiration date with a token that is stored in Card Manager.
Previously received Authorization Approval Code.
Transaction Sale Amount. Number with 2 decimal places.
This amount includes the Net amount and Sales Tax.
The authorized amount passed on request should not contain the tip amount, tips must be passed separately. The total authorized amount will be calculated during the authorization if tip is provided. For example: 1.00.
For those terminals processing Multi-Currency, be sure to submit the correct number of decimal places for the transaction as some currencies have no exponents and some can have three.
N
N
N
N
Recommended for hand-keyed transactions.
Recommended to be passed on hand-keyed transactions to indicate if the card was present at the time of the transaction. Valid values: Y or N. Example: Card present of Y in hand-keyed retail and service environments.
Recommended for hand-keyed transactions.
Cardholder ZIP code.
Recommended for hand-keyed transactions.
Cardholder Address.
Recommended for hand-keyed transactions.
The credit card security code is a three-digit or four-digit number, printed either on the back or the front of the card.
When CVV data is passed, it is compared to the cardholder‘s CVV data that the card issuer has on file, a
CVV Response Code is then returned.
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Input Field Name
ssl_cvv2cvc2_indicator ssl_invoice_number ssl_description ssl_customer_code ssl_salestax ssl_tip_amount ssl_server ssl_shift ssl_dynamic_dba
Req? Description
N Recommended for hand-keyed transaction.
N
The CVV2/CVC/CID indicator is one numeric value that should be passed with the CVV value (ssl_cvv2cvc2) to indicate if the CVV is present in the request. Valid values are:
0 for Bypassed
1 for Present
2 for Illegible
9 for Not Present
The invoice or ticket number.
N
N
N
N
The description, merchant defined value.
Recommended for purchasing cards.
The Customer Code or PO Number that appears on the cardholder's credit card billing statement.
Recommended for purchasing cards.
Sales tax amount applied to this transaction in decimal. Tax exempt transactions can pass 0.00 to properly reflect a tax exempt transaction.
Use only in a Service market segment
Tip or gratuity amount to be added, must be 2 decimal places, can be 0.00 to reset or remove the original tip from a transaction. Example: 1.00.
N
N
N
Use only in a Service market segment
Server ID, this is the clerk, cashier, and waiter or waitress identification number.
Alphanumeric, Example: Jack.
Use only in a Service market segment.
Shift, can refer to or be used to identify time period, course or type of service.
Alphanumeric, Example: Lunch.
Use only with a terminal that is setup with DBA.
DBA Name provided by the merchant with each transaction. The maximum allowable Length of DBA Name variable provided by Merchant can be 21, 17 or 12 based on the length setup for the DBA constant in the field setup.
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Input Field Name
ssl_departure_Date ssl_completion_Date ssl_transaction_currency
Req? Description
N User only with a terminal that is setup with Travel Data.
Date of the departure. Format MM/DD/YYYY. This field will be sent to the MARMS system to monitor risk associated with advanced booking. Examples include airlines and travel or tour agencies. Only used when setup with option for MARMS.
N
N
Used only with a terminal that is setup with Travel Data.
Date of the completion of travel. Format MM/DD/YYYY.
Optional. This field is sent to the MARMS system to monitor risk associated with advanced booking. Examples include airlines and travel or tour agencies. Only used when setup with Travel Data option for MARMS.
Use only with a terminal that is setup with Multi-Currency.
Transaction currency alphanumeric code must be included in the request to indicate the currency in which you wish to process. If omitted the terminal default currency is assumed (for example: USD, CAD, JPY). More than 94
currencies are supported. Refer to the ISO Currency Codes
section for an extensive list of available currencies. ssl_get_token ssl_add_token
N
N
Use only with a terminal that is setup with Tokenization.
Generate Token indicator, used to indicate if you wish to generate a token when passing card data. Valid value: Y
(generate a token), N (do not generate token).
Defaulted to N.
Once generated, the token number can be stored and used as a substitute for a card number at later time.
Use only with a terminal that is setup with Tokenization.
Add to Card Manager indicator, used to indicate if you wish to generate a token and store it in Card Manager.
Valid value: Y (add token), N (do not add token)
Defaulted to N
To add the token to the card manager you must send the card data and cardholder first/last name, those are required. Once stored to Card Manager, the token number can be sent alone and will be used as a substitute for the stored information.
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Response
Output Field Name
ssl_result ssl_result_message ssl_txn_id ssl_txn_time ssl_approval_code ssl_amount ssl_base_amount ssl_tip_amount ssl_requested_amount ssl_balance_due ssl_account_balance ssl_card_number ssl_avs_response ssl_cvv2_response ssl_invoice_number ssl_conversion_rate
CON-0002-N
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized. Refer to the
Authorization Response Codes section for an extensive list of
possible returned messages.
Transaction result message. Example: APPROVAL. Refer to
Authorization Response Codes section for more information.
Transaction identification number. This is a unique number used to identify the transaction.
Date and time when the transaction was processed. Format:
MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10
AM.
Transaction approval code.
The total transaction authorized or approved amount. This amount will include tip if tip has been provided in the request.
Returned based on merchant setup.
Base amount. Transaction amount sent originally on the request.
Returned based on merchant setup. Returned in the Service market segment.
Tip or gratuity amount that was added or updated. Returned based on merchant setup. Returned in the Service market segment.
The amount originally requested on partial approvals only.
Remaining balance due in the ssl_balance_due field. This is the difference of the amount requested versus the amount authorized that the merchant has to collect from the consumer on partial approvals only.
The balance left in card, which is always 0.00 for a partially authorized transaction.
Masked card number.
The Address Verification Response Code (refer to the AVS
Response Codes section for a complete list of AVS response
codes).
The Card Verification Response Code (refer to the CVV2/CVC2
Response Codes section for a complete list of CVV/CVC2
response codes).
The invoice or ticket number sent originally on the request.
Returned based on merchant setup.
Only returned on DCC transactions.
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Output Field Name
ssl_cardholder_currency ssl_cardholder_amount ssl_cardholder_base_amount Base amount in cardholder currency, only returned on DCC transactions. ssl_cardholder_tip_amount Tip amount in cardholder currency, only returned on DCC transactions with Service market segment. ssl_server ssl_shift
Server Id submitted with the request. Only returned on Service market segment based on the merchant setup.
Shift information submitted with the request. Only returned on
Service market segment based on the merchant setup. ssl_eci_ind ssl_transaction_currency
Only returned on 3D Secure transactions.
Valid values:
Fully Authenticated
Authentication Attempted
Transaction currency. Returned only if terminal is setup for Multi-
Currency ssl_card_short_description
Description
Only returned on DCC transactions.
Total amount in cardholder currency, only returned on DCC transactions.
Card description, valid values are: AMEX, CUP, DISC, MC,
PP, VISA. ssl_card_type ssl_token ssl_token_response ssl_add_token_response
Card type, valid values are: CASH, CREDITCARD, DEBITCARD,
FOODSTAMP, GIFTCARD or LOYALTY.
Credit Card Token generated from the card number. A token can be stored and used as a substitute for a card number.
Returned only if generating a token is requested in a terminal that is setup for Tokenization.
Outcome of the token generation. This value will be a SUCCESS if a token has been generated. Other possible returned values are
FAILURE, Action Not Permitted, Invalid Token, Not Permitted, or
Acct Verification Failed.
Returned only if generating a token is requested in a terminal that setup for Tokenization.
Outcome of the Add to Card Manager request, examples: Card
Added, Card Updated, Not Permitted, or FAILURE - First Name - is required.
Returned only if storing token is requested in a terminal that setup for Tokenization.
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Output Field Name
errorCode errorMessage errorName
Description
Error code returned only if an error occurred, typically when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information.
Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant
configuration in the user interface. Refer to the Error Codes
section for more information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
Credit Card Balance Inquiry (ccbalinquiry)
The ccbalinquiry is a transaction that returns the balance of a pre-paid card to the merchant.
This message format is for either a track 1 or a track 2 magnetic stripe read, or hand keyed prepaid card.
Request
Input Field Name Req? Description
ssl_transaction_type Y
Credit Card Balance Inquiry (ccbalinquiry). ssl_merchant_id ssl_user_id
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive. ssl_pin ssl_show_form
Y
N
Converge PIN as configured within Converge, case sensitive.
Set value to true to show the Converge Payment Form (available only for process.do), set to false otherwise.
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Input Field Name
ssl_track_data ssl_ksn ssl_card_number ssl_token
Req? Description
C Required for swiped or contactless (MSD) transactions.
The raw track I and/or II data from the magnetic strip on the card. The track data captured from the swipe device cannot be manipulated and must be passed at the time of the transaction.
This includes the beginning and ending sentinels that are included in the track data. Raw track data cannot be stored under any circumstance. Expiration date is included with a track data.
First and last name of the Cardholder is also included with the
Track I data.
Notes:
If using a Magtek encrypting device, pass the encrypted track data in the ssl_encrypted_track1_data and/or ssl_encrypted_track2_data.
If using an Ingenico encrypting device, pass the encrypted track data in the ssl_enc_track_data.
Refer to the Encryption section for more information.
C
C
Required when sending track data from an encrypting device for payment cards.
The Key Serial Number generated from the swiped payment card, this is the value returned by the encrypting device. This value is used to encrypt the PAN data, using the Derived Unique Key Per
Transaction (DUKPT) method. It is a 10 byte composite field that is transmitted as 20 alphanumeric character fixed length.
Required for hand-keyed transactions.
Credit Card Number as it appears on the credit card.
C Required for hand-keyed transaction if card number is not sent.
Use only with a terminal that is setup with Tokenization.
Credit Card Token, previously generated from a card number. A token can be stored and used as a substitute for a card number.
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Input Field Name
ssl_exp_date ssl_get_token ssl_add_token
Req? Description
C Required for hand-keyed transactions.
Credit Card Expiry Date as it appears on credit card formatted as
MMYY.
Note: Do not send an expiration date with a token that is stored in Card Manager.
N
N
Use only with a terminal that is setup with Tokenization.
Generate Token indicator, used to indicate if you wish to generate a token when passing card data. Valid value: Y
(generate a token), N (do not generate token). Defaulted to N.
Once generated, the token number can be stored and used as a substitute for a card number at later time.
Use only with a terminal that is setup with Tokenization.
Add to Card Manager indicator, used to indicate if you wish to store the token generated in Card Manager. Valid value: Y (add token), N (do not add token) Defaulted to N
To add the token to the card manager you must send the card data and cardholder first/last name, those are required. Once stored to Card Manager, the token number can be sent alone and will be used as a substitute for the stored information.
Response
Output Field Name
ssl_result ssl_result_message ssl_txn_id
Description
Outcome of a transaction. A response that contains ssl_result of
0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized.
Transaction result message. Example: APPROVAL.
Transaction identification number. This is a unique number used to identify the transaction. ssl_txn_time ssl_account_balance ssl_approval_code
Date and time when the transaction was processed. Format:
MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10 AM.
The account balance. Number with two decimal places.
Transaction approval code. ssl_card_number Masked card number. ssl_transaction_currency Transaction currency. Returned only if terminal is setup for Multi-
Currency.
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Output Field Name
ssl_token ssl_token_response ssl_add_token_response errorCode errorMessage errorName
Description
Credit Card Token generated from the card number. A token can be stored and used as a substitute for a card number.
Returned only if generating a token is requested in a terminal that is setup for Tokenization.
Outcome of the token generation. This value will be a SUCCESS if a token has been generated. Other possible returned values are
FAILURE, Action Not Permitted, Invalid Token, Not Permitted, or Acct
Verification Failed.
Returned only if generating a token is requested in a terminal that setup for Tokenization.
Outcome of the Add to Card Manager request, examples: Card
Added, Card Updated, Not Permitted, or FAILURE - First Name - is required.
Returned only if storing token is requested in a terminal that setup for Tokenization.
Error code returned only if an error occurred, typically when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more information.
Detailed explanation of the error returned only if an error occurred.
This field may be changed based on merchant configuration in the
user interface. Refer to the Error Codes section for more
information.
Error name or reason for the error returned only if an error occurred.
Refer to the Error Codes section for more information.
Credit Card Generate Token (ccgettoken)
The ccgettoken is a transaction that generates a token from a card number or an existing recurring/installment in the recurring batch. The token generated can be used in place of a credit card number in any subsequent transactions. Additionally, you can request that the token generated is added to the Card Manager. This transaction type is supported only when a terminal
is setup for tokenization for hand-keyed cards only; refer to the Tokenization section for more
information.
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To perform a ccgettoken, you must submit either:
Card number, expiration date for generating a token, in addition first and last name are required to add the token to card manager.
Or
Recurring ID or installment ID of an existing recurring/installment transaction in the ssl_recurring_id
field for generating a token. In order to add the token to the card manager, the first and last names must be previously stored with the recurring records or sent along with the transaction.
Or
The encrypted track data for swiped or contactless transactions:
Track 1 data in the ssl_encrypted_track1_data field and/or track 2 data in the ssl_encrypted_track2_data field, extracted from the Magtek readers
(MagneSafe encryption). Refer to the Encryption section for more information.
Or
Entire track data in the ssl_enc_track_data field captured from the Ingenico
device (3DES DUKPT encryption). Refer to the Encryption section for more
information.
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_user_id ssl_pin ssl_show_form ssl_card_number ssl_exp_date ssl_recurring_id
Y
Y
Req? Description
Y Credit Card Generate Token (ccgettoken).
Y
N
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive.
C
C
C
Converge PIN as configured within Converge, case sensitive.
Set value to true to show the Converge Payment Form
(available only for process.do), set to false otherwise.
Required for generating token using hand-keyed card.
Credit Card Number as it appears on the credit card.
Required for generating token using hand-keyed card.
Expiration date as it appears on the credit card.
Required for generating token using an existing recurring or installment transactions.
The ID number of the recurring record or installment record to be submitted for payment. This value was returned in the recurring ID when the original recurring record was added for recurring or populate with installment ID when the original installment was added for installment.
Alphanumeric.
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Input Field Name
ssl_enc_track_data
Req? Description
C Required for generating token using swiped or contactless
(MSD) credit from an Ingenico encrypting device.
This is the entire encrypted Track data combined into a single cipher text that was extracted from the Ingenico encrypting device. ssl_encrypted_track1_data C
Required for generating token using swiped or contactless
(MSD) credit from a Magtek encrypting reader.
This is the encrypted Track 1 data extracted from the encrypting device. ssl_encrypted_track2_data C
Required for generating token using swiped or contactless
(MSD) credit from a Magtek encrypting reader.
This is the encrypted Track 2 data extracted from the secure device. ssl_ksn C ssl_verify
N
Required when sending track data from an encrypting device for payment cards.
The Key Serial Number generated from the swiped payment card, this is the value returned by the encrypting device. This value is used to encrypt the PAN data, using the Derived
Unique Key Per Transaction (DUKPT) method. It is a 10 byte composite field that is transmitted as 20 alphanumeric character fixed length.
Account Verify indicator to indicate that account verification is needed prior to generating a token. Valid values: Y, N. ssl_avs_zip C ssl_avs_address ssl_cvv2cvc2
C
N
Recommended with Account Verify indicator, required with
Add to Card Manager indicator.
Cardholder ZIP code.
Recommended with Account Verify indicator, required with
Add to Card Manager indicator.
Cardholder Address.
Recommended with Account Verify indicator.
The credit card security code is a three-digit or four-digit number, printed either on the back or the front of the card.
When CVV data is passed, it is compared to the cardholder‘s
CVV data that the card issuer has on file, a CVV Response
Code is then returned.
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Input Field Name
ssl_add_token ssl_first_name ssl_last_name
Req? Description
N Add to Card Manager indicator, used to indicate if you wish to store the token generated in Card Manager. Valid value: Y (add token), N (do not add token) Defaulted to N
To add the token to the card manager you must send the card data and cardholder first/last name, those are required or you can send a recurring ID that has those data previously stored. Once stored to Card Manager, the token number can be sent alone and will be used as a substitute for the stored information.
C
C
Required with Add to Card Manager indicator when generating a toke from card number.
Cardholder first name.
Required with Add to Card Manager indicator when generating a toke from card number.
Cardholder last name.
Response
Output Field Name
ssl_result
Description
Generate Token Result code. A result of 0 indicates that the token was generated; 1 indicates that the token was not generated. ssl_result_message ssl_token
The account verification transaction result message returned only when ccgettoken is requested with Account verification flag. Example:
APPROVAL, DECLINE. Refer to the Authorization Response Codes
section for an extensive list of possible returned messages.
Credit Card Token generated from the card number. A token can be stored and used as a substitute for a card number. ssl_token_response Outcome of the token generation. This value will be SUCCESS if a token has been generated. Other possible returned values are FAILURE,
Action Not Permitted, Invalid Token, Not Permitted, Acct Verification
Failed.
Returned only if generating a token is requested in a terminal that setup for Tokenization. ssl_add_token_response Outcome of the Add to Card Manager request, examples: Card Added,
Card Updated, Not Permitted, FAILURE - First Name - is required.
Returned only if storing token is requested in a terminal that setup for
Tokenization. ssl_txn_id Transaction identification number, returned only when ccgettoken is requested with Account verification flag. This is a unique number used to identify the transaction. This value can be used to complete the Auth
Only transaction.
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Output Field Name
ssl_txn_time ssl_avs_response ssl_cvv2_response ssl_approval_code errorCode errorMessage errorName
Description
Date and time when the transaction was processed, returned only when ccgettoken
is requested with Account verification flag. Format:
MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10 AM.
The Address Verification Response Code (refer to the AVS Response
Codes section for a complete list of AVS response codes). Returned
only when ccgettoken is requested with Account verification flag.
The Card Verification Response Code (refer to the CVV2/CVC2
Response Codes section for a complete list of CVV/CVC2 response
codes). Returned only when ccgettoken is requested with Account verification flag.
Transaction approval code, returned only when ccgettoken is requested with Account verification flag.
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a numeric field.
Refer to the Error Codes section for more information.
Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant configuration in the user
interface. Refer to the Error Codes section for more information.
Error name or reason for the error returned only if an error occurred.
Refer to the Error Codes section for more information.
Credit Card Return (ccreturn)
The ccreturn transaction is used to issue a partial or a full return (refund) to a cardholder’s credit card using the transaction ID of the original sale or force transaction. This will guarantee that the same credit card used previously for the purchase is the one being refunded.
Users may choose to generate a partial return by passing the original transaction ID of the sale or force transaction and an amount that is less than the original amount, or a full return by passing the original transaction ID only without the amount. Enhanced credits for an amount higher than the original sale/force amount are not allowed.
Notes:
Converge will continue to allow merchants to refund credit card transactions using full card number/track data per current functionality using cccredit. We strongly advise however, to use the enhanced credits in order to minimize risks associated with refund abuse.
The ssl_show_form property does not apply on Void transactions.
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Request
Input Field Name Req? Description
ssl_transaction_type Y Credit Card Enhanced Return/Credit (ccreturn). ssl_merchant_id ssl_pin
Y
Y
Converge ID as provided by Elavon.
Converge PIN as configured within Converge, case sensitive. ssl_user_id ssl_txn_id ssl_amount
Y
Y
N
Converge User ID as configured on Converge, case sensitive.
Unique identifier returned on the original transaction.
Amount to be refunded in full or partial. Number with two decimal places. Must be less or equal to the original purchase, if not supplied original full amount is refunded. For example: 1.00.
Response
Output Field Name
ssl_result ssl_result_message ssl_txn_id
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized.
Transaction result message. Example: APPROVAL.
Transaction identification number. This is a unique number used to identify the transaction. ssl_txn_time ssl_amount
Date and time when the transaction was processed. Format:
MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10 AM.
Transaction amount. Returned based on merchant setup. ssl_approval_code ssl_avs_response ssl_cvv2_response
The Card Verification Response Code (refer to the CVV2/CVC2 Response
Codes section for a complete list of CVV/CVC2 response codes).
ssl_cardholder_amount
Only returned on DCC transactions. ssl_card_number Masked card number. ssl_conversion_rate
Transaction approval code.
The Address Verification Response Code (refer to the AVS Response
Codes section for a complete list of AVS response codes).
ssl_email ssl_invoice_number
Only returned on DCC transactions.
Returned based on merchant setup.
The invoice or ticket number sent originally on the request. Returned based on merchant setup.
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Output Field Name
errorCode errorMessage errorName
Description
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a numeric field. Refer
to the Error Codes section for more information.
Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant configuration in the user
interface. Refer to the Error Codes section for more information.
Error name or reason for the error returned only if an error occurred.
Refer to the Error Codes section for more information.
Credit Card Void (ccvoid)
The ccvoid is a transaction that removes a Sale, Credit or Force transaction from the open batch. No funds will be deposited into the merchant’s bank account at settlement. The ccvoid command is typically used for same day returns or to correct cashier mistakes. This action can only be performed before the batch is settled. To perform a ccvoid, you must submit the transaction ID received from the original transaction.
Note: The ssl_show_form property does not apply on Void transactions.
Request
Input Field Name Req? Description
ssl_transaction_type Y Credit Void (ccvoid). ssl_merchant_id ssl_user_id
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive. ssl_pin ssl_txn_id
Y
Y
Converge PIN as configured within Converge, case sensitive.
Unique identifier returned on the original transaction.
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Response
Output Field Name
ssl_result
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents an Approved transaction. A response containing any other value for ssl_result represents a Declined transaction preventing it from being authorized. ssl_result_message Transaction result message. Example: APPROVAL. ssl_txn_time
Date and time when the transaction was processed, Format: MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10 AM. ssl_txn_id Transaction identification number. This is a unique number used to identify the transaction. ssl_approval_code Transaction approval code. ssl_invoice_number
The invoice or ticket number sent originally on the request. Returned based on merchant setup. ssl_email Returned based on merchant setup. errorCode Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction
from going to authorization. This is a numeric field. Refer to the Error Codes
section for more information. errorName errorMessage
Error name or reason for the error returned only if an error occurred. Refer to
the Error Codes section for more information.
Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant configuration in the user interface.
Refer to the Error Codes section for more information.
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Examples
Example 1: process.do(false)
To void the transaction submit a transaction request using HTTPS POST with the Transaction ID associated to the transaction you wish to modify. The card number or track data should not be sent. Shown below are the key value pairs from the header by themselves for a credit card void transaction: ssl_merchant_id=xxxxxx ssl_user_id=xxxxxxx ssl_pin=xxxxxx ssl_transaction_type=ccvoid ssl_txn_id =1016413275E60BB4EC-B4C6-FD4D-A878-F70C3372C986 ssl_error_url=http://www.url.com/cgi-bin/testtran.cgi ssl_result_format=HTML ssl_receipt_decl_method=REDG ssl_receipt_decl_get_url=http://www.url.com/cgi-bin/testtran.cgi ssl_receipt_apprvl_method=REDG ssl_receipt_apprvl_get_url=http://www.url.com/cgi-bin/testtran.cgi
By specifying the http://www.url.com/cgi-bin/testtran.cgi URL in the ssl_receipt_apprvl_get_url
field for the redirect for the transaction above, the following values are an example of a response returned for the approved modified transaction: ssl_card_number=00********0000 ssl_amount=1.00 ssl_result=0 ssl_result_message=APPROVAL ssl_txn_id=1016413275E60BB4EC-B4C6-FD4D-A878-F70C3372C986 ssl_approval_code=CVI368 ssl_txn_time=10/05/2008 10:50:55 AM
By specifying the http://www.url.com/cgi-bin/testtran.cgi URL in the ssl_error_url
field for the redirect for the transaction above, the following values (in the example below the Transaction ID is invalid) are returned if the request is invalid: errorCode=5040 errorName= Invalid Transaction ID errorMessage= The transaction ID is invalid for this transaction type
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Example 2: processxml.do
This XML example demonstrates how to void a sale transaction. This is the response associated to a sale transaction: xmldata=<txn>
<ssl_result>0</ssl_result>
<ssl_approval_code>N07032</ssl_approval_code>
<ssl_account_balance>0.00</ssl_account_balance>
<ssl_amount>1.00</ssl_amount>
<ssl_result_message>APPROVAL</ssl_result_message>
<ssl_invoice_number>PO456</ssl_invoice_number>
<ssl_description>Purchase</ssl_description>
<ssl_txn_id>AA49315-F494FC02-661E-4426-A410-
A87F6249F26B</ssl_txn_id>
<ssl_card_number>00**********0000</ssl_card_number>
<ssl_txn_time>07/21/2013 03:07:41 PM</ssl_txn_time>
<ssl_avs_response/>A</ssl_avs_response>
<ssl_cvv2_response>M</ssl_cvv2_response>
</txn>
This is an example of a request and response to void the previous sale transaction:
Request
xmldata=<txn>
<ssl_merchant_id>my_virtualmerchant_id</ssl_merchant_id>
<ssl_user_id>my_user_id</ssl_user_id>
<ssl_pin>my_pin</ssl_pin>
<ssl_test_mode>false</ssl_test_mode>
<ssl_transaction_type>ccvoid</ssl_transaction_type>
<ssl_txn_id>AA49315-F494FC02-661E-4426-A410-
A87F6249F26B</ssl_txn_id>
</txn>
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Response
<txn>
<ssl_result>0</ssl_result>
<ssl_approval_code>N07033</ssl_approval_code>
<ssl_account_balance>0.00</ssl_account_balance>
<ssl_amount>1.00</ssl_amount>
<ssl_result_message>APPROVAL</ssl_result_message>
<ssl_invoice_number>PO456</ssl_invoice_number>
<ssl_description>Purchase</ssl_description>
<ssl_txn_id>AA47AD-8B8D1518-FAD3-46AD-A0F4-
790652B5617E</ssl_txn_id>
<ssl_card_number>00**********0000</ssl_card_number>
<ssl_txn_time>07/21/2013 03:15:31 PM</ssl_txn_time>
<ssl_avs_response/>A</ssl_avs_response>
<ssl_cvv2_response>M</ssl_cvv2_response>
</txn>
Notes:
In all of these examples, you will have to change the data values, such as my_virtualmerchant_id
, my_user_id, my_pin, and the transaction ID obtained from the original transaction to void.
Transaction update returns a new Transaction ID value.
Transaction update returns the original data such as billing, shipping and custom values in the response.
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Credit Card Completion (cccomplete)
A transaction type of cccomplete places an approved Auth Only transaction into the open batch for settlement.
An Auth Only transaction is converted to a sale when a transaction type of cccomplete is sent with a transaction ID that belongs to an Auth Only transaction. All transactions converted to Sale will be placed in the open batch and are handled the same way as Sale transactions.
The following completion types are supported:
Full completion:
Send cccomplete with the Auth Only Transaction ID without any amount, if you wish to convert an existing Auth Only to Sale. The entire Auth Only transaction will move from the Auth Only batch to the Main batch for settlement.
Partial-completion:
Send cccomplete with the Auth Only Transaction ID with an amount that is less than the original Auth Only amount, if you wish to convert only a portion of the Auth Only to
Sale. The Auth only transaction will move from the Auth Only batch to the Main batch and the transaction will only be settled for smaller amount. The original Auth Only transaction cannot be used again.
Multi partial-completion:
Send cccomplete with the Auth Only Transaction ID with an amount that is less than the Auth Only amount and the partial shipment flag, this action will allow you to keep the unused portion of the Auth only in the Auth Only batch, and convert only the desired portion to the Main batch. The Auth Only will remain in the Auth Only batch and multiple completions can be performed on the single Auth only transaction until the total amount has been reached. Every completion will create a new fresh sale.
Notes:
Transaction status will not change. A pended Auth Only will be converted to a pended sale. Users have to login to the application in order to unpend a transaction. Transactions set to pend will not settle until they are set to unpend
The ssl_show_form property does not apply on completion transactions.
A completion request for an amount higher than the original Auth Only is not allowed.
Users must have the Batches-Edit Transactions user right in order to complete a transaction.
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Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_pin ssl_user_id ssl_txn_id ssl_amount
Y
Y
Req? Description
Y Credit Card Completion (cccomplete).
Y
Converge ID as provided by Elavon.
Converge PIN as configured within Converge, case sensitive.
Y
N ssl_partial_shipment_flag N
Converge User ID as configured on Converge, case sensitive.
Unique identifier returned on the Auth Only transaction to be converted to Sale.
Amount to be converted in full or partial. Number with two decimal places. Must be less or equal to the original purchase, If not supplied full amount will be converted. For example: 1.00.
Partial shipment flag to indicate the support of partial shipments, defaulted to N if not sent.
Valid values:
N – Partial Shipment not supported
Y – Partial Shipment supported
Response
Output Field Name
ssl_result ssl_result_message ssl_txn_id ssl_txn_time ssl_card_number ssl_amount ssl_approval_code ssl_avs_response ssl_cvv2_response
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents an Approved transaction.
Transaction result message. Example: APPROVAL.
Transaction identification number. This is a unique number used to identify the transaction.
Date and time when the transaction was processed. Format:
MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10 AM.
Masked card number.
Transaction amount. Returned based on merchant setup.
Transaction approval code.
The Address Verification Response Code (refer to the AVS Response
Codes section for a complete list of AVS response codes).
The Card Verification Response Code (refer to the CVV2/CVC2 Response
Codes section for a complete list of CVV/CVC2 response codes).
ssl_invoice_number Invoice or ticket number sent originally on the request. Returned based on merchant setup. ssl_cardholder_amount Only returned on DCC transactions. ssl_conversion_rate Only returned on DCC transactions.
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Output Field Name
errorCode errorMessage errorName
Description
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a numeric field.
Refer to the Error Codes section for more information.
Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant configuration in the user
interface. Refer to the Error Codes section for more information.
Error name or reason for the error returned only if an error occurred.
Refer to the Error Codes section for more information.
Example
This example demonstrates how to complete an Auth Only transaction. This is the response associated to an Auth Only transaction:
<txn>
<ssl_result>0</ssl_result>
<ssl_approval_code>N19032</ssl_approval_code>
<ssl_result_message>APPROVAL</ssl_result_message>
<ssl_txn_id>AA4843B-EEBFF0FE-0BDC-47A3-B4F6-
5D752E2FBE42</ssl_txn_id>
<ssl_txn_time>07/21/2013 05:27:42 PM</ssl_txn_time>
<ssl_amount>3.00</ssl_amount>
<ssl_salestax>0.01</ssl_salestax>
<ssl_account_balance>0.00</ssl_account_balance>
<ssl_card_number>00**********0000</ssl_card_number>
<ssl_cvv2_response>M</ssl_cvv2_response>
<ssl_avs_response>A</ssl_avs_response>
<ssl_invoice_number>1234</ssl_invoice_number>
<ssl_first_name>John</ssl_first_name>
<ssl_last_name>Doe</ssl_last_name>
<ssl_avs_address>123 Main</ssl_avs_address>
<ssl_city>Atlanta</ssl_city>
<ssl_avs_zip>30123</ssl_avs_zip>
<ssl_state>GA</ssl_state>
<ssl_country>USA</ssl_country>
<ssl_dynamic_dba>123456789012*ABCCORP</ssl_dynamic_dba>
</txn>
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This is an example of a request and response to complete the previous auth transaction for the full amount:
Request
xmldata=<txn>
<ssl_merchant_id>my_virtualmerchant_id</ssl_merchant_id>
<ssl_user_id>my_user_id</ssl_user_id>
<ssl_pin>my_pin</ssl_pin>
<ssl_description>Keyed Sale API</ssl_description>
<ssl_transaction_type>cccomplete</ssl_transaction_type>
<ssl_txn_id>AA4843B-EEBFF0FE-0BDC-47A3-B4F6-
5D752E2FBE42</ssl_txn_id>
</txn>
Response
<txn>
<ssl_result>0</ssl_result>
<ssl_approval_code>N19032</ssl_approval_code>
<ssl_result_message>APPROVAL</ssl_result_message>
<ssl_txn_id>AA4843B-EEBFF0FE-0BDC-47A3-B4F6-
5D752E2FBE42</ssl_txn_id>
<ssl_txn_time>07/21/2013 05:19:38 PM</ssl_txn_time>
<ssl_amount>3.00</ssl_amount>
<ssl_salestax>0.01</ssl_salestax>
<ssl_account_balance>0.00</ssl_account_balance>
<ssl_card_number>00**********0000</ssl_card_number>
<ssl_cvv2_response>M</ssl_cvv2_response>
<ssl_avs_response>A</ssl_avs_response>
<ssl_invoice_number>1234</ssl_invoice_number>
<ssl_first_name>John</ssl_first_name>
<ssl_last_name>Doe</ssl_last_name>
<ssl_avs_address>123 Main</ssl_avs_address>
<ssl_city>Atlanta</ssl_city>
<ssl_avs_zip>30123</ssl_avs_zip>
<ssl_state>GA</ssl_state>
<ssl_country>USA</ssl_country>
<ssl_dynamic_dba>123456789012*ABCCORP</ssl_dynamic_dba>
</txn>
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Credit Card Delete (ccdelete)
The ccdelete is a transaction that deletes and attempts a reversal on a Sale or Auth Only credit transaction. A transaction that has been deleted from the batch cannot be recovered. This transaction type is typically used in a partial approval scenario. When a consumer decides not to continue with an additional tender type, the point of sale application must send a reversal to cancel the payment and restore the balance to the card.
Reversals free up cardholders open to buy amounts by reducing issuer holds on available balances when transactions are not completed. This reduces declines at the point of sale and the amount of cardholder complaints that are unpleasant for all parties involved. To perform a ccdelete, you must submit the transaction ID received from the original transaction.
Note:
The ssl_show_form property does not apply on Delete transactions.
Users must have the Batches-Void Delete user right in order to delete a transaction.
Request
Input Field Name Req? Description
ssl_transaction_type Y Credit Card Delete (ccdelete). ssl_merchant_id ssl_pin
Y
Y
Converge ID as provided by Elavon.
Converge PIN as configured within Converge, case sensitive. ssl_user_id ssl_txn_id
Y
Y
Converge User ID as configured on Converge, case sensitive.
Unique identifier returned on the original transaction.
Response
Output Field Name
ssl_result
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents an Approved transaction. A response containing any other value for ssl_result represents a Declined transaction preventing it from being authorized. ssl_result_message Transaction result message. Example: APPROVAL. ssl_txn_id Transaction identification number. This is a unique number used to identify the transaction. ssl_approval_code Transaction approval code. ssl_email Returned based on merchant setup. ssl_invoice_number Invoice or ticket number sent originally on the request. Returned based on merchant setup.
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Output Field Name
ssl_txn_time errorCode errorMessage errorName
Description
Date and time when the transaction was processed, Format: MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10 A.M.
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction
from going to authorization. This is a numeric field. Refer to the Error Codes
section for more information.
Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant configuration in the user interface.
Refer to the Error Codes section for more information.
Error name or reason for the error returned only if an error occurred. Refer to
the Error Codes section for more information.
Credit Card Update Tip (ccupdatetip)
The ccupdatetip transaction is used to add, modify or reset a tip (gratuity) on an open approved credit card sale or force transactions using the original transaction ID. This transaction type is supported in the Service market segment. Tips are updated or added after the transaction has been processed, typically at the end of the day prior to settlement. The most current tip amount sent will reflect in the total amount of that transaction. Error 5040 is returned if adding a tip is attempted on an invalid transaction.
To perform a ccupdatetip, you must submit the transaction ID received from the original transaction along with the desired tip amount. This also will override the tip amount if present with the latest tip amount provided.
Notes:
The ssl_show_form property does not apply on update tips.
A tip amount of 0.00 removes or resets an existing tip on a transaction
Tip amount can be sent in the cardholder amount
You may send the Shift and Server ID to update this information on an existing transaction
This transaction may be sent several times prior to settlement if needed. The last and most current tip sent will be processed as the tip amount
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Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_pin ssl_user_id ssl_txn_id ssl_tip_amount ssl_cardholder_tip_amount
Y
Y
Req? Description
Y Update Tip (ccupdatetip).
Converge ID as provided by Elavon.
Converge PIN as configured within Converge, case sensitive.
Y
Y
Y
C
Converge User ID as configured on Converge, case sensitive.
Unique identifier returned on the original transaction, must be either a credit sale or credit force.
Tip or gratuity amount to be added or updated, must be 2 decimal places, can be 0.00 to reset or remove the original tip from a transaction. Example: 1.00.
Use only for DCC transaction.
Tip or gratuity amount to be added or updated in the cardholder currency if the original transaction was processed as a DCC transaction and the amount authorized was in the cardholder currency, must be two decimal places, can be 0.00 to reset or remove the original tip from a DCC transaction. Example: 1.00. ssl_server ssl_shift
N
N
Server ID, this is the clerk, cashier, waiter or waitress identification number, can be used for reporting purposes.
Alphanumeric, Example: Jack.
Shift, can refer to or be used to identify time period, course or type of service, and can be used for reporting purposes.
Alphanumeric, Example: Lunch.
Response
Output Field Name
ssl_result_message ssl_txn_id ssl_amount ssl_base_amount ssl_tip_amount
Description
Tip update result message: a result of SUCCESS indicates the tip was updated or added successfully. ERROR indicates the tip was not added or updated successfully.
Transaction identification number. This is a unique number used to identify the transaction.
Transaction total amount including tip. Returned based on merchant setup.
Base amount. Transaction amount sent originally on the request.
Returned based on merchant setup.
Tip or gratuity amount that was added or updated. Returned based on merchant setup.
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Output Field Name
ssl_server ssl_shift ssl_conversion_rate ssl_cardholder_currency ssl_cardholder_amount
Description
Server identification number or name sent on request. Returned based on merchant setup.
Shift sent on request, Returned based on merchant setup.
Only returned on DCC transactions.
Only returned on DCC transactions.
Total amount in cardholder currency, only returned on DCC transactions. ssl_cardholder_base_amount Base amount in cardholder currency, only returned on DCC transactions. ssl_cardholder_tip_amount
Tip amount in cardholder currency, only returned on DCC transactions. errorCode Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information. errorMessage errorName
Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant
configuration in the user interface. Refer to the Error Codes
section for more information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
Example
The following XML code example demonstrates how to update the tip on a previously approved transaction. The previously approved transaction may or may not have a tip. This will override the tip amount with the latest tip amount provided. This request can be performed several times if needed on a single transaction.
In this example the tip amount that was previously added to the transaction (2.00) will be updated to 5.00, the shift and server values have been updated as well.
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Initial Request
xmldata=<txn>
<ssl_merchant_id>my_virtualmerchant_id</ssl_merchant_id>
<ssl_user_id>my_user</ssl_user_id>
<ssl_pin>my_pin</ssl_pin>
<ssl_test_mode>false</ssl_test_mode>
<ssl_transaction_type>ccupdatetip</ssl_transaction_type>
<ssl_txn_id>TEST43B-D0638677-26EB-40F5-B2F9-
3AF2545DE144</ssl_txn_id>
<ssl_tip_amount>5.00</ssl_tip_amount>
<ssl_shift>lunch</ssl_shift>
<ssl_server>Jane</ssl_server>
</txn>
Response Receipt
xmldata=<txn>
<ssl_result_message>SUCCESS</ssl_result_message>
<ssl_txn_id>101641221593ACBA6-BAFD-76B7-4948-
B3DE68CFD0CC</ssl_txn_id>
<ssl_amount>15.00</ssl_amount>
<ssl_base_amount>10.00</ssl_base_amount>
<ssl_tip_amount>5.00</ssl_tip_amount>
<ssl_shift>lunch</ssl_shift>
<ssl_server>Jane</ssl_server>
</txn>
Credit Card Signature (ccsignature)
The ccsignature is a transaction that adds signature data to a previously approved credit card transaction. To perform a ccsignature, you must submit the transaction ID received from the original transaction.
The following transaction types can be assigned a signature by passing the original transaction ID obtained from an approved transaction along with the signature data:
Credit Card Sale
Credit Card Force
Credit Card Auth Only
Credit Card Credit
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Notes:
The ssl_show_form property does not apply on adding a signature.
All signature images must be BASE64 encoded in the following supported formats:
Signature is not allowed for the e-Commerce market segment.
Signature can only be added to an approved transaction
Signature can only be added to a transaction that has no signature
Request
Input Field Name Req? Description
ssl_transaction_type Y Credit Signature (ccsignature). ssl_merchant_id ssl_user_id
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive. ssl_pin ssl_image_type ssl_signature_image ssl_txn_id
Y
Y
Y
Y
Converge PIN as configured within Converge, case sensitive.
Image format.
Possible values, must be capital:
GIF
TIF
JPG
PNG
BASE 64 Encoded version of an IMAGE.
Unique identifier returned on the original transaction.
Response
Output Field Name
ssl_result
Description
Signature request result code. A result of 0 indicates the signature was successfully uploaded and added. 1 indicates that the signature upload failed. ssl_result_message Signature upload result message. A result of SUCCESS indicates the image was uploaded or added successfully. ERROR indicates the image was not added or imported successfully. ssl_user_id Converge User ID.
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Output Field Name
errorCode errorMessage errorName
Description
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction
from going to authorization. This is a numeric field. Refer to the Error Codes
section for more information.
Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant configuration in the user interface.
Refer to the Error Codes section for more information.
Error name or reason for the error returned only if an error occurred. Refer to
the Error Codes section for more information.
Example
The following XML code example demonstrates how to add a signature to a previously approved sale transaction. The original transaction ID obtained from the approved Sale must be passed along with the signature data:
Initial Sale Request
xmldata=<txn>
<ssl_merchant_id>my_virtualmerchant_id</ssl_merchant_id>
<ssl_user_id>my_user</ssl_user_id>
<ssl_pin>my_pin</ssl_pin>
<ssl_test_mode>false</ssl_test_mode>
<ssl_transaction_type>ccsale</ssl_transaction_type>
<ssl_amount>1.00</ssl_amount>
<ssl_track_data>%B0000000000000000^NOVA
CORPORATION^2212101543213961456?;
0000000000000000=2212101543213961456?</ssl_track_data>
</txn>
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Sale Response
<txn>
<ssl_approval_code>N21032</ssl_approval_code>
<ssl_cvv2_response />
<ssl_exp_date>1222</ssl_exp_date>
<ssl_departure_date />
<ssl_account_balance>0.00</ssl_account_balance>
<ssl_result_message>APPROVAL</ssl_result_message>
<ssl_invoice_number />
<ssl_amount>1.00</ssl_amount>
<ssl_result>0</ssl_result>
<ssl_txn_id>AA49315-DCA463E6-F924-4CA8-9FBF-
01220FBACA19</ssl_txn_id>
<ssl_card_number>00**********0000</ssl_card_number>
<ssl_completion_date />
<ssl_txn_time>01/28/2014 10:21:31 PM</ssl_txn_time>
<ssl_avs_response />
</txn>
Adding Signature Request
xmldata=<txn>
<ssl_merchant_id>my_virtualmerchant_id</ssl_merchant_id>
<ssl_user_id>my_user_id</ssl_user_id>
<ssl_pin>my_pin</ssl_pin>
<ssl_description>Keyed Sale API</ssl_description>
<ssl_transaction_type>ccsignature</ssl_transaction_type>
<ssl_txn_id>AA49315-DCA463E6-F924-4CA8-9FBF-
01220FBACA19</ssl_txn_id>
</txn>
CON-0002-N
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Adding Signature Response
xmldata=<txn>
<ssl_transaction_type>CCSIGNATURE</ssl_transaction_type>
<ssl_user_id>kmintz</ssl_user_id>
<ssl_result>0</ssl_result>
<ssl_result_message>SUCCESS</ssl_result_message>
</txn>
Credit Card Add Recurring Transaction (ccaddrecurring)
The ccaddrecurring is a transaction that adds a credit card recurring record to Converge recurring batch. Once added, the transaction will run automatically within the specified billing cycle on the scheduled payment day without the need to send it for authorization.
To perform a ccaddrecurring, you must submit either:
Card number and expiration date
Or
The original transaction ID of an approved Sale, Auth Only, Force or refund transaction.
(applicable to
processxml.do
only)
Or
The token in the ssl_token from a previously tokenized card number, expiration date and AVS data is not needed if token is stored in Card Manager
Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_user_id ssl_pin ssl_show_form ssl_card_number ssl_token
Y
Y
Req? Description
Y Add Credit Card Recurring (ccaddrecurring).
Y
N
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive.
Converge PIN as configured within Converge, case sensitive.
Set value to true to show the Converge Payment Form
(available only for process.do), set to false otherwise.
C
C
Required when adding a recurring using a card number.
Credit Card Number as it appears on the credit card.
Required when adding a recurring using a token. If token is stored in Card Manager then the expiration date, first name, last name and AVS data on file will be used.
Use only with a terminal that is setup with Tokenization.
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Input Field Name
ssl_exp_date ssl_txn_id ssl_amount ssl_next_payment_date Y ssl_billing_cycle Y ssl_bill_on_half
Req? Description
C Required when adding a recurring using a card number.
Credit Card Expiry Date as it appears on credit card formatted as MMYY.
C Required when adding a recurring based on previously approved transaction.
Unique identifier returned on the original transaction, this value replaces the card number, expiration date, billing and shipping information if provided in the original request.
Y
C
Transaction Amount. Number with 2 decimal places. This amount includes the Net amount and Sales Tax.
Next payment date. Format MM/DD/YYYY.
Billing cycle.
Valid returned values, all caps and no hyphens:
DAILY
WEEKLY
BIWEEKLY
SEMIMONTHLY
MONTHLY
BIMONTHLY
QUARTERLY
SEMESTER
SEMIANNUALLY
ANNUALLY
SUSPENDED
Half of the month or Semimonthly indicator.
Valid values are 1 and 2:
1 = the 1st and the 15th of the month
2 = the 15th and the last day of the month
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Input Field Name
ssl_end_of_month ssl_skip_payment ssl_first_name ssl_last_name ssl_avs_zip ssl_avs_address ssl_invoice_number ssl_dynamic_dba ssl_customer_code ssl_salestax
N
N
N
N
Req? Description
C End of month indicator. Valid values Y or N
You must indicate if the recurring transaction will be processed on the last day of the month for the monthly, bi-monthly, quarterly, semester, and semi-annually billing cycles when the start payment date is any of the following dates:
30-Apr
30-June
30-Sept
30-Nov
28-Feb (non-leap year)
29-Feb (leap year)
You also need to provide the end of the month indicator for the annually billing cycles when the start payment date is any of the following dates:
28-Feb (non-leap year)
29-Feb (leap year)
N Skip Payment field. Valid values: Y for yes or N for no.
Defaulted to N.
N
N
N
N
Cardholder first name
Cardholder last name
Cardholder ZIP code.
Cardholder Address.
The invoice or ticket number.
User only with a terminal that is setup with DBA.
DBA Name provided by the merchant with each transaction.
The maximum allowable Length of DBA Name variable provided by Merchant can be 21, 17 or 12 based on the length setup for the DBA constant in the field setup.
Recommended for purchasing cards.
The Customer Code or PO Number that appears on the cardholder's credit card billing statement.
Recommended for purchasing cards.
Sales tax amount applied to this transaction in decimal. Tax exempt transactions can pass 0.00 to properly reflect a tax exempt transaction.
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Response
Output Field Name
ssl_result ssl_result_message ssl_user_id ssl_card_number ssl_exp_date ssl_amount ssl_billing_cycle ssl_card_number ssl_next_payment_date
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents a successful recurring transaction.
Transaction result message. A result of SUCCESS indicates the recurring was successfully added.
Converge User ID as configured on Converge.
Masked card number.
Returned based on merchant setup.
Recurring amount.
Billing cycle.
Card number. Returned in hashed/masked format.
Next payment due date. ssl_recurring_batch_count Current number of transactions sitting in the recurring batch after the recurring transaction has been added. ssl_recurring_id
The ID number of the recurring record added returned on SUCCESS only. ssl_start_payment_date Start payment date. Format MM/DD/YYYY. Date when the first payment started. If recently added, start date is same as next payment. errorCode errorMessage errorName
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information.
Detailed explanation of the error returned only if an error occurred.
This field may be changed based on merchant configuration in the
user interface. Refer to the Error Codes section for more
information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
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Example
Example 1: process.do(false)
Shown below are the key value pairs from the header by themselves for adding a credit card recurring transaction. ssl_merchant_id=xxxxxx ssl_user_id=xxxxxxx ssl_pin=xxxxxx ssl_show_form=false ssl_transaction_type=ccaddrecurring ssl_card_number=0000000000000000 ssl_exp_date=1208 ssl_amount=1.00 ssl_billing_cycle=SEMESTER ssl_next_payment_date=09/02/2011 ssl_skip_payment=Y ssl_total_installments=4 ssl_avs_zip=70004 ssl_invoice_number=1111 ssl_customer_code=4444 ssl_first_name=John ssl_last_name=Doe
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Converge then returns a response to the POST by specifying the http://www.url.com/cgibin/testtran.cgi
URL in the ssl_apprvl_get_url field for the redirect for the transaction above, the following values are returned for the successful transaction.
Shown below are the key value pairs returned when successfully adding a credit card recurring transaction. ssl_start_payment_date=12/12/2011 ssl_transaction_type=CCADDRECURRING ssl_card_number=00**********0000 ssl_exp_date=1212 ssl_amount=10.00 ssl_next_payment_date=12/12/2011 ssl_billing_cycle=SEMESTER ssl_result_message=SUCCESS ssl_recurring_id=AA4844B-6345A73B-296A-03BB-226B-01A66829FA9F ssl_number_of_payments=0 ssl_skip_payment=N ssl_recurring_batch_count=6
Based on the billing cycle and the start date supplied, the recurring transaction will run automatically in the system without further action from the merchant.
By specifying the http://www.url.com/cgi-bin/testtran.cgi URL in the ssl_error_url
field for the redirect for the transaction above, for example, the following error is returned if one of the credentials in the request is invalid: errorCode=4025 errorName= Invalid Credentials errorMessage= The credentials supplied in the authorization request are invalid
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Example 2: process.do(true)
This example demonstrates the initiation of a minimal credit card recurring transaction in which
Converge gathers the entire customer’s billing information to automatically charge the customer
$9.95 on a monthly basis. When customers purchase the initial product or service from a website, they can indicate their agreement to automatically renew their subscription and to process payment to their credit card. The Converge Gateway will automatically add this customer to the recurring Billing database and run the payment every month.
Send a ccaddrecurring request
ssl_merchant_id=my_virtualmerchant_id ssl_user_id=my_user_id ssl_pin=my_pin ssl_transaction_type=ccaddrecurring ssl_show_form=true ssl_amount=9.95 ssl_billing_cycle=MONTHLY ssl_result_format=HTML
Response
<form action="http://www.website.com/approval.asp" method="GET">
<input type="hidden" name="ssl_result" value="0">
<input type="hidden" name="ssl_start_payment_date" value="01/01/2012">
<input type="hidden" name="ssl_recurring_id" value="AA484C3-
B08B6F1B-4765-A1FF-C0BC-5722F21A0EB6">
<input type="hidden" name="ssl_result_message" value="SUCCESS">
<input type="hidden" name="ssl_card_number" value="00**********0000">
<input type="hidden" name="ssl_exp_date" value="0212">
<input type="hidden" name="ssl_amount" value="9.95"> input type="hidden" name="ssl_next_payment_date" value="01/01/2012">
<input type="hidden" name="ssl_billing_cycle” value="MONTHLY">
<input type="hidden" name="ssl_next_installment" value="0">
<input type="hidden" name="ssl_recurring_batch_count" value="63">
<input type="hidden" name="ssl_skip_payment" value="NO">
<input type="submit" value="Continue" class="smallbutton">
</form>
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Example 3: processxml.do
The following XML code demonstrates an example of a basic transaction request and response.
ccaddrecurring request
xmldata=<txn>
<ssl_merchant_id>my_virtualmerchant_id</ssl_merchant_id>
<ssl_user_id>my_user_id</ssl_user_id>
<ssl_pin>my_pin</ssl_pin>
<ssl_test_mode>False</ssl_test_mode>
<ssl_transaction_type>ccaddrecurring</ssl_transaction_type>
<ssl_card_number>0000000000000000</ssl_card_number>
<ssl_exp_date>1212</ssl_exp_date>
<ssl_amount>10.36</ssl_amount>
<ssl_billing_cycle>MONTHLY</ssl_billing_cycle>
<ssl_next_payment_date>01/31/2012</ssl_next_payment_date>
<ssl_end_of_month>Y</ssl_end_of_month>
<ssl_invoice_number>1111</ssl_invoice_number>
</txn>
ccaddrecurring response
<txn>
<ssl_start_payment_date>01/31/2012</ssl_start_payment_date>
<ssl_transaction_type>CCADDRECURRING</ssl_transaction_type>
<ssl_card_number>00**********00000</ssl_card_number>
<ssl_exp_date>1212</ssl_exp_date>
<ssl_amount>10.36</ssl_amount>
<ssl_next_payment_date>01/31/2012</ssl_next_payment_date>
<ssl_billing_cycle>MONTHLY</ssl_billing_cycle>
<ssl_result_message>SUCCESS</ssl_result_message>
<ssl_recurring_id>AA484C3-8E5D1201-A05E-824D-9DAD-
E3534E83F078</ssl_recurring_id>
<ssl_number_of_payments>0</ssl_number_of_payments>
<ssl_skip_payment>N</ssl_skip_payment>
<ssl_recurring_batch_count>65</ssl_recurring_batch_count>
</txn>
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Credit Card Update Recurring Transaction (ccupdaterecurring)
The ccupdaterecurring is a transaction that updates a credit card recurring record in
Converge. To perform a ccupdaterecurring, you must submit the recurring ID received from the original credit card recurring transaction.
Note: The ssl_show_form property does not apply on Update transactions.
Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_user_id ssl_pin ssl_recurring_id ssl_card_number ssl_exp_date ssl_amount ssl_next_payment_date ssl_billing_cycle
Y
Y
Y
Y
Req? Description
Y Update Credit Card Recurring (ccupdaterecurring).
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive.
Converge PIN as configured within Converge, case sensitive.
The ID number of the recurring record to be updated. This value, was returned when the original recurring record was added. Alphanumeric.
N
N
N
N
N
Credit Card Number as it appears on the credit card.
Credit Card Expiry Date as it appears on credit card formatted as MMYY.
Transaction Amount. Number with 2 decimal places. This amount includes the Net amount and Sales Tax.
Next payment date. Format MM/DD/YYYY.
Billing cycle.
Valid returned values, all caps and no hyphens:
DAILY
WEEKLY
BIWEEKLY
SEMIMONTHLY
MONTHLY
BIMONTHLY
QUARTERLY
SEMESTER
SEMIANNUALLY
ANNUALLY
SUSPENDED
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Input Field Name
ssl_bill_on_half ssl_end_of_month ssl_skip_payment ssl_first_name ssl_last_name ssl_avs_zip ssl_avs_address ssl_invoice_number ssl_dynamic_dba ssl_customer_code ssl_salestax
N
N
N
N
N
N
Req? Description
C Half of the month or Semimonthly indicator.
Valid values are 1 and 2:
1 = The 1st and the 15th of the month
2 = The 15th and the last day of the month
C End of month indicator. Valid values Y or N
You must indicate if the recurring transaction will be processed on the last day of the month for the monthly, bi-monthly, quarterly, semester, and semi-annually billing cycles when the start payment date is any of the following dates:
30-Apr
30-June
30-Sept
30-Nov
28-Feb (non-leap year)
29-Feb (leap year)
You also need to provide the end of the month indicator for the annually billing cycles when the start payment date is any of the following dates:
28-Feb (non-leap year)
29-Feb (leap year)
N Skip Payment field.
Valid values: Y for yes or N for no. Defaulted to N.
Cardholder first name
Cardholder last name
Cardholder ZIP code.
Cardholder Address.
The invoice or ticket number.
User only with a terminal that is setup with DBA.
DBA Name provided by the merchant with each transaction.
The maximum allowable Length of DBA Name variable provided by Merchant can be 21, 17 or 12 based on the length setup for the DBA constant in the field setup.
N
N
Recommended for purchasing cards.
The Customer Code or PO Number that appears on the cardholder's credit card billing statement.
Recommended for purchasing cards.
Sales tax amount applied to this transaction in decimal. Tax exempt transactions can pass 0.00 to properly reflect a tax exempt transaction.
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Response
Output Field Name
ssl_result ssl_result_message
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents a successful transaction.
Transaction result message. A result of SUCCESS indicates the recurring was successfully updated. ERROR indicates the recurring was not updated successfully. ssl_amount ssl_billing_cycle ssl_card_number ssl_next_payment_date ssl_number_of_payments Current number of payments run so far. Numeric. Returned by
Converge. Represents the number of payments run on the system. ssl_recurring_batch_count Current number of transactions sitting in the recurring batch. ssl_recurring_id The ID number of the recurring record updated. Alphanumeric.
Returned on SUCCESS only.
This value is a unique tracking number that the application assigns internally to each recurring record in the database. ssl_start_payment_date
Recurring amount.
Billing cycle.
Card number. Returned in masked format.
Next payment due date. errorCode errorMessage errorName
Start payment date. Format MM/DD/YYYY. Date when the first payment started. If recently added, start date is same as next payment.
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This prevents the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information.
Detailed explanation of the error returned only if an error occurred.
This field may be changed based on merchant configuration in the
user interface. Refer to the Error Codes section for more
information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
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Example
The following example demonstrates the key value pairs needed to pass the minimum required data to update a credit card recurring transaction and set the billing payment to Suspended. The recurring ID obtained from the original transaction must be passed. ssl_merchant_id=my_virtualmerchant_id ssl_user_id=my_user_id ssl_pin=my_pin ssl_transaction_type=ccupdaterecurring ssl_show_form=false ssl_recurring_id=AA484C3-B08B6F1B-4765-A1FF-C0BC-5722F21A0EB6 ssl_billing_cycle=SUSPENDED
Credit Card Delete Recurring Transaction (ccdeleterecurring)
The ccdeleterecurring is a transaction that deletes a credit card recurring record in
Converge. To perform a ccdeleterecurring, you must submit the recurring ID received from the original credit card recurring transaction.
Note: The ssl_show_form property does not apply on Delete transactions.
Request
Input Field Name Req? Description
ssl_transaction_type Y Delete Credit Card Recurring (ccdeleterecurring). ssl_merchant_id ssl_user_id ssl_pin ssl_recurring_id
Y
Y
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive.
Converge PIN as configured within Converge, case sensitive.
The ID number of the recurring record to be updated. This value was returned when the original recurring record was added.
Alphanumeric.
Response
Output Field Name
ssl_result ssl_result_message
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents a successful transaction.
Transaction result message. A result of SUCCESS indicates the recurring was successfully deleted. ERROR indicates the recurring was not deleted successfully.
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Output Field Name Description
ssl_recurring_batch_count Current number of transactions sitting in the recurring batch after the recurring transaction has been deleted. ssl_recurring_id errorCode
The ID number of the recurring record deleted. Alphanumeric.
Returned on SUCCESS only. If the recurring ID was successfully deleted from the database and is no longer showing in the current batch recurring. No Auth or automatic payment can be run on this
ID.
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information. errorMessage errorName
Detailed explanation of the error returned only if an error occurred.
This field may be changed based on merchant configuration in the
user interface. Refer to the Error Codes section for more
information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
Credit Card Submit Recurring Payment (ccrecurringsale)
The ccrecurringsale is a transaction that allows you to run a credit card recurring payment outside of its billing cycle, this will increase the payment number. To perform a ccrecurringsale
, you must submit the recurring ID received from the original credit card recurring transaction.
Note: The ssl_show_form property does not apply when submitting payments.
Request
Input Field Name
ssl_transaction_type Y ssl_merchant_id
Req? Description
Y
Submit Credit Card Recurring Payment (ccrecurringsale).
Converge ID as provided by Elavon. ssl_user_id ssl_pin
Y
Y
Converge User ID as configured on Converge, case sensitive.
Converge PIN as configured within Converge, case sensitive. ssl_recurring_id
Y The ID number of the recurring record to be submitted for payment. This value was returned when the original recurring record was added. Alphanumeric.
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Input Field Name
ssl_get_token ssl_add_token
Req? Description
N Use only with a terminal that is setup with Tokenization.
Generate Token indicator, used to indicate if you wish to generate a token after processing the recurring sale. Valid value:
Y (generate a token), N (do not generate token). Defaulted to N.
Once generated, the token number can be stored and used as a substitute for a card number at later time.
N Use only with a terminal that is setup with Tokenization.
Add to Card Manager indicator, used to indicate if you wish to generate a token and store it in Card Manager. Valid value: Y
(add token) , N (do not add token) Defaulted to N
To add the token to the card manager you must send the card data and cardholder first/last name, those are required. Once stored to Card Manager, the token number can be sent alone and will be used as a substitute for the stored information.
Response
Output Field Name
ssl_result ssl_result_message ssl_txn_id ssl_txn_time
Description
Outcome of a transaction. A response that contains an ssl_result of
0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized.
Transaction result message. Example: APPROVAL, PARTIAL APPROVAL.
Refer to the Authorization Response Codes section for an extensive list
of possible returned messages.
Transaction identification number. This is a unique number used to identify the transaction.
Date and time when the transaction was processed. Format:
MM/DD/YYYY hh:mm:ss PM/AM. Example: 09/18/2011 10:34:10 AM. ssl_amount ssl_approval_code ssl_billing_cycle ssl_card_number ssl_exp_date
Transaction authorized or approved amount. Returned based on merchant setup.
Transaction approval code.
Billing cycle.
Masked card number.
Returned based on merchant setup. ssl_invoice_number ssl_next_payment_date
Invoice or ticket number sent originally on the request. Returned based on merchant setup.
Next payment due date. ssl_number_of_payments Current number of payments run so far. Numeric. Returned by
Converge. This number represents the number of payments run on the system.
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Output Field Name
ssl_recurring_id errorCode errorMessage errorName
Description
ID number of the recurring record. Alphanumeric. Returned on
SUCCESS only.
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a numeric field.
Refer to the Error Codes section for more information.
Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant configuration in the user
interface. Refer to the Error Codes section for more information.
Error name or reason for the error returned only if an error occurred.
Refer to the Error Codes section for more information.
Example
The following example demonstrates the key value pairs needed to pass the minimum required data to send a recurring sale outside of the billing cycle. The recurring ID obtained from the original transaction must be passed. This transaction will increase the total payments. ssl_merchant_id=my_virtualmerchant_id ssl_user_id=my_user_id ssl_pin=my_pin ssl_transaction_type=ccrecurringsale ssl_show_form=false ssl_recurring_id=AA484C3-B08B6F1B-4765-A1FF-C0BC-5722F21A0EB6
Credit Card Add Installment Transactions (ccaddinstall)
The ccaddinstall is a transaction that adds a credit card installment record to Converge recurring batch. Once added, the transaction will run automatically within the specified billing cycle on the scheduled payment day without the need to send it for authorization.
To perform a ccaddinstall, you must submit either:
Card number and expiration date.
Or
The original transaction ID of an approved Sale, Auth Only, Force or refund transaction.
(applicable to
processxml.do
only)
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Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_user_id ssl_pin ssl_show_form ssl_card_number ssl_token ssl_exp_date ssl_txn_id ssl_amount ssl_total_installments Y ssl_next_payment_date Y ssl_billing_cycle Y
Y
Y
Req? Description
Y Add Credit Card Installment (ccaddinstall).
Y
N
C
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive.
Converge PIN as configured within Converge, case sensitive.
Set value to true to show the Converge Payment Form
(available only for process.do), set to false otherwise.
Required when adding an installment using a card number.
Credit Card Number as it appears on the credit card.
C
C
C
Y
Required when adding an installment using a token. If token is stored in Card Manager then the expiration date, first name, last name and AVS data on file will be used.
Use only with a terminal that is setup with Tokenization.
Required when adding an installment using a card number.
Credit Card Expiry Date as it appears on credit card formatted as MMYY.
Required when adding an installment based on previously approved transaction.
Unique identifier returned on the original transaction, this value replaces the card number, expiration date, billing and shipping information if provided in the original request.
Transaction Amount. Number with 2 decimal places. This amount includes the Net amount and Sales Tax.
Number of payments, Numeric.
Next payment date. Format MM/DD/YYYY.
Billing cycle.
Valid returned values, all caps and no hyphens:
DAILY
WEEKLY
BIWEEKLY
SEMIMONTHLY
MONTHLY
BIMONTHLY
QUARTERLY
SEMESTER
SEMIANNUALLY
ANNUALLY
SUSPENDED
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Input Field Name
ssl_bill_on_half ssl_end_of_month ssl_skip_payment ssl_first_name ssl_last_name ssl_avs_zip ssl_avs_address ssl_invoice_number ssl_dynamic_dba ssl_customer_code ssl_salestax
© Elavon, Incorporated 2016
N
N
N
N
N
N
Req? Description
C Half of the month or Semimonthly indicator.
Valid values are 1 and 2:
1 = The 1st and the 15th of the month
2 = The 15th and the last day of the month
C End of month indicator. Valid values Y or N
You must indicate if the recurring transaction will be processed on the last day of the month for the monthly, bimonthly, quarterly, semester, and semi-annually billing cycles when the start payment date is any of the following dates:
30-Apr
30-June
30-Sept
30-Nov
28-Feb (non-leap year)
29-Feb (leap year)
You also need to provide the end of the month indicator for the annually billing cycles when the start payment date is any of the following dates:
28-Feb (non-leap year)
29-Feb (leap year)
N Skip Payment field.
Valid values: Y for yes or N for no. Defaulted to N.
Cardholder first name
Cardholder last name
Cardholder ZIP code.
Cardholder Address.
The invoice or ticket number.
User only with a terminal that is setup with DBA.
DBA Name provided by the merchant with each transaction.
The maximum allowable Length of DBA Name variable provided by Merchant can be 21, 17 or 12 based on the length setup for the DBA constant in the field setup.
N
N
Recommended for purchasing cards.
The Customer Code or PO Number that appears on the cardholder's credit card billing statement.
Recommended for purchasing cards.
Sales tax amount applied to this transaction in decimal. Tax exempt transactions can pass 0.00 to properly reflect a tax exempt transaction
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Response
Output Field Name
ssl_result ssl_result_message ssl_amount
Description
Outcome of a transaction. A response that contains an ssl_result
of 0 represents a successful transaction.
Transaction result message. A result of SUCCESS indicates the installment was successfully added. ERROR indicates the installment was not added successfully.
Recurring amount. ssl_billing_cycle ssl_card_number ssl_installment_id ssl_next_payment_date Next payment due date. ssl_recurring_batch_count Current number of transactions sitting in the recurring batch after the installment transaction has been added. ssl_start_payment_date Start payment date. Format MM/DD/YYYY. Date when the first payment started. If recently added, start date is same as next payment. ssl_total_installments
Billing cycle.
Card number. Returned in masked format.
The ID number of the installment record added. Returned on
SUCCESS only. errorCode errorMessage errorName
Total number of payments. Numeric.
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information.
Detailed explanation of the error returned only if an error occurred.
This field may be changed based on merchant configuration in the
user interface. Refer to the Error Codes section for more
information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
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Example
Example 1: process.do (true):
The following example demonstrates a basic request that collects and passes the minimum required data to setup an installment transaction twice a month for 10 total installments, starting from 01/01/2012 and processing on the 1st and 15th of every month. This code will call the payment form that displays the customer’s payment and asks for their credit card number and expiration date. After the user enters the information and clicks the process button, Converge will automatically add this customer to the recurring billing database and run the payment twice a month for 10 consecutive payments. The user is then taken directly to a response page. Shown below are the key value pairs from the header by themselves for this transaction: ssl_merchant_id=my_virtualmerchant_id ssl_user_id=my_user_id ssl_pin=my_pin ssl_transaction_type=ccaddinstall ssl_show_form=true ssl_billing_cycle=SEMIMONTHLY ssl_next_payment_date=01/01/2012 ssl_bill_on_half=1 ssl_amount=75.00 ssl_total_installments=10
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Example 2 processxml.do:
Request
xmldata=<txn>
<ssl_merchant_id>my_virtualmerchant_id</ssl_merchant_id>
<ssl_user_id>my_user_id</ssl_user_id>
<ssl_pin>my_pin</ssl_pin>
<ssl_card_number>0000000000000000</ssl_card_number>
<ssl_exp_date>1215</ssl_exp_date>
<ssl_amount>5.00</ssl_amount>
<ssl_transaction_type>ccaddinstall</ssl_transaction_type>
<ssl_customer_code>FF1234</ssl_customer_code>
<ssl_billing_cycle>WEEKLY</ssl_billing_cycle>
<ssl_next_payment_date>01/30/2014</ssl_next_payment_date>
<ssl_total_installments>10</ssl_total_installments>
<ssl_first_name>John</ssl_first_name>
<ssl_last_name>Doe</ssl_last_name>
<ssl_avs_address>123 Main</ssl_avs_address>
<ssl_city>Atlanta</ssl_city>
<ssl_state>GA</ssl_state>
<ssl_avs_zip>30123</ssl_avs_zip>
<ssl_country>USA</ssl_country>
</txn>
CON-0002-N
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Response
<txn>
<ssl_last_name>Doe</ssl_last_name>
<ssl_result_message>SUCCESS</ssl_result_message>
<ssl_country>USA</ssl_country>
<ssl_city>Atlanta</ssl_city>
<ssl_number_of_payments>0</ssl_number_of_payments>
<ssl_billing_cycle>WEEKLY</ssl_billing_cycle>
<ssl_start_payment_date>01/30/2014</ssl_start_payment_date>
<ssl_transaction_type>CCADDINSTALL</ssl_transaction_type>
<ssl_total_installments>10</ssl_total_installments>
<ssl_avs_zip>30123</ssl_avs_zip>
<ssl_exp_date>1215</ssl_exp_date>
<ssl_avs_address>123 Main</ssl_avs_address>
<ssl_salestax>0</ssl_salestax>
<ssl_next_payment_date>01/30/2014</ssl_next_payment_date>
<ssl_address2/>
<ssl_skip_payment>N</ssl_skip_payment>
<ssl_first_name>John</ssl_first_name>
<ssl_recurring_batch_count>23</ssl_recurring_batch_count>
<ssl_amount>5.00</ssl_amount>
<ssl_state>GA</ssl_state>
<ssl_card_number>00**********0000</ssl_card_number>
<ssl_installment_id>AA49315-AB9B8587-ECE6-445A-A2A4-
3B00A9985C0A</ssl_installment_id>
</txn>
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Credit Card Update Installment Transactions (ccupdateinstall)
The ccupdateinstall is a transaction that updates a credit card installment record in
Converge. To perform a ccupdateinstall, you must submit the installment ID received from the original credit card installment transaction.
Note: The ssl_show_form property does not apply on Update transactions.
Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_user_id ssl_pin ssl_installment_id ssl_card_number ssl_exp_date ssl_amount ssl_total_installments N ssl_next_payment_date ssl_billing_cycle
N
N
Y
Y
Y
Y
Y
Y
Req? Description
Y Update Credit Card Installment (ccupdateinstall).
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive.
Converge PIN as configured within Converge, case sensitive.
The ID number of the installment record to be updated.
Alphanumeric.
Credit Card Number as it appears on the credit card.
Y
Credit Card Expiry Date as it appears on credit card formatted as MMYY.
Transaction Amount. Number with 2 decimal places. This amount includes the Net amount and Sales Tax.
Number of payments, Numeric.
Next payment date. Format MM/DD/YYYY.
Billing cycle.
Valid returned values, all caps and no hyphens:
DAILY
WEEKLY
BIWEEKLY
SEMIMONTHLY
MONTHLY
BIMONTHLY
QUARTERLY
SEMESTER
SEMIANNUALLY
ANNUALLY
SUSPENDED
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Input Field Name
ssl_bill_on_half ssl_end_of_month ssl_skip_payment ssl_first_name ssl_last_name ssl_avs_zip ssl_avs_address ssl_invoice_number ssl_dynamic_dba ssl_customer_code ssl_salestax
© Elavon, Incorporated 2016
N
N
N
N
N
N
Req? Description
C Half of the month or Semimonthly indicator.
Valid values are 1 and 2:
1 = The 1st and the 15th of the month
2 = The 15th and the last day of the month
C End of month indicator. Valid values Y or N
You must indicate if the recurring transaction will be processed on the last day of the month for the monthly, bimonthly, quarterly, semester, and semi-annually billing cycles when the start payment date is any of the following dates:
30-Apr
30-June
30-Sept
30-Nov
28-Feb (non-leap year)
29-Feb (leap year)
You also need to provide the end of the month indicator for the annually billing cycles when the start payment date is any of the following dates:
28-Feb (non-leap year)
29-Feb (leap year)
N Skip Payment field.
Valid values: Y for yes or N for no. Defaulted to N.
Cardholder first name
Cardholder last name
Cardholder ZIP code.
Cardholder Address.
The invoice or ticket number.
User only with a terminal that is setup with DBA.
DBA Name provided by the merchant with each transaction.
The maximum allowable Length of DBA Name variable provided by Merchant can be 21, 17 or 12 based on the length setup for the DBA constant in the field setup.
N
N
Recommended for purchasing cards.
The Customer Code or PO Number that appears on the cardholder's credit card billing statement.
Recommended for purchasing cards.
Sales tax amount applied to this transaction in decimal. Tax exempt transactions can pass 0.00 to properly reflect a tax exempt transaction.
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Response
Output Field Name
ssl_result ssl_result_message ssl_installment_id ssl_amount ssl_billing_cycle ssl_card_number
Description
Outcome of a transaction. A response that contains a ssl_result of 0 represents a successful transaction.
Transaction result message. A result of SUCCESS indicates the installment was successfully updated. ERROR indicates the installment was not updated successfully.
ID number of the installment record updated. Returned on
SUCCESS only.
Recurring amount.
Billing cycle.
Card number. Returned in masked format. ssl_next_payment_date ssl_number_of_payments ssl_recurring_batch_count Current number of transactions sitting in the recurring batch. ssl_start_payment_date ssl_total_installments
Start payment date. Format MM/DD/YYYY. Date when the first payment started. If recently added, start date is same as next payment.
Total number of payments. Numeric. errorCode
Next payment due date.
Current number of payments run so far. Numeric. Returned by
Converge. This number represent the number of payments run on the system. It is less than or equal to the total installments setup originally in the system. errorMessage errorName
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information.
Detailed explanation of the error returned only if an error occurred.
This field may be changed based on merchant configuration in the
user interface. Refer to the Error Codes section for more
information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
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Credit Card Delete Installment Transactions (ccdeleteinstall)
The ccdeleteinstall is a transaction that deletes a credit card installment record in Converge.
To perform a ccdeleteinstall, you must submit the installment ID received from the original credit card installment transaction.
Note: The ssl_show_form property does not apply on Delete transactions.
Request
Input Field Name Req? Description
ssl_transaction_type
Y Delete Credit Card Installment (ccdeleteinstall). ssl_merchant_id ssl_pin
Y
Y
Converge ID as provided by Elavon.
Converge PIN as configured within Converge, case sensitive. ssl_user_id ssl_installment_id
Y
Y
Converge User ID as configured on Converge, case sensitive.
ID number of the recurring record to be deleted. Alphanumeric.
Response
Output Field Name
ssl_result errorName
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents a successful transaction. ssl_result_message ssl_installment_id ID number of the installment record updated. Returned on
SUCCESS, only if the installment record was deleted successfully. ssl_recurring_batch_count Current number of transactions sitting in the recurring batch after the installment transaction has been deleted. errorCode
Transaction result message. A result of SUCCESS indicates the installment was successfully deleted. ERROR indicates the installment was not deleted successfully.
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information. errorMessage Detailed explanation of the error returned only if an error occurred.
This field may be changed based on merchant configuration in the
user interface. Refer to the Error Codes section for more
information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
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Credit Card Submit Installment Payment (ccinstallsale)
The ccinstallsale is a transaction that allows you to run a credit card installment payment outside of its billing cycle. This will increase the payment number. To perform a ccinstallsale, you must submit the installment ID received from the original credit card installment transaction.
Note: The ssl_show_form property does not apply when submitting payments.
Request
Input Field Name Req? Description
ssl_transaction_type
Y Submit Credit Card Installment Payment (ccinstallsale). ssl_merchant_id ssl_user_id
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive. ssl_pin ssl_installment_id
Y
Y
Converge PIN as configured within Converge, case sensitive.
ID number of the recurring record to be authorized.
Alphanumeric. ssl_get_token ssl_add_token
N
N
Use only with a terminal that is setup with Tokenization.
Generate Token indicator, used to indicate if you wish to generate a token after processing the installment. Valid value: Y
(generate a token), N (do not generate token). Defaulted to N.
Once generated, the token number can be stored and used as a substitute for a card number at later time.
Use only with a terminal that is setup with Tokenization.
Add to Card Manager indicator, used to indicate if you wish to generate a token and store it in Card Manager. Valid value: Y
(add token), N (do not add token) Defaulted to N
To add the token to the card manager you must send the card data and cardholder first/last name, those are required. Once stored to Card Manager, the token number can be sent alone and will be used as a substitute for the stored information.
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Response
Output Field Name
ssl_result
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents an Approved transaction. A response containing any other value for ssl_result represents a Declined transaction preventing it from being authorized. ssl_result_message ssl_amount ssl_approval_code ssl_billing_cycle
Transaction result message. Example: APPROVAL, PARTIAL APPROVAL.
Refer to the Authorization Response Codes section for an extensive list
of possible returned messages.
Transaction authorized or approved amount. Returned based on merchant setup.
Transaction approval code.
Billing cycle. ssl_card_number ssl_exp_date ssl_installment_id
Masked card number.
Returned based on merchant setup.
The ID number of the installment record submitted. Returned on
SUCCESS, only if the installment record was deleted successfully. ssl_invoice_number ssl_next_payment_date
Invoice or ticket number sent originally on the request. Returned based on merchant setup.
Next payment due date. ssl_number_of_payments Current number of payments run so far. Numeric. Returned by
Converge. ssl_start_payment_date Date when the first payment started. If recently added, start date is same as next payment. ssl_total_installments Total number of payments. Numeric. ssl_txn_id Transaction identification number. This is a unique number used to identify the transaction. ssl_txn_time errorCode errorMessage
Date and time when the transaction was processed. Format:
MM/DD/YYYY hh:mm:ss PM/AM. Example: 09/18/2011 10:34:10 AM.
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a numeric field.
Refer to the Error Codes section for more information.
Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant configuration in the user
interface. Refer to the Error Codes section for more information.
errorName Error name or reason for the error returned only if an error occurred.
Refer to the Error Codes section for more information.
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Debit Card Transactions
Debit transactions require integration to a PIN pad that is injected with Elavon keys to retrieve the following information:
DUKPT Value: This is the value returned by the PIN pad device which was used to encrypt the cardholder’s PIN, using the Derived Unique Key per Transaction (DUKPT) method.
PIN Block: The encrypted PIN entered by a Debit/EBT cardholder as identification for a transaction.
Debit transactions may only be performed in a retail, service or face to face environments. Mail
Order/Telephone Order and e-Commerce businesses cannot perform online PIN based debit transactions.
Note: Track II card swipe is required. Manual entry is not allowed.
Debit Purchase (dbpurchase)
The dbpurchase causes the amount of the purchase to be deducted from the debit cardholder‘s checking or saving account, debiting the account immediately.
Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_user_id ssl_pin ssl_track_data ssl_amount ssl_cashback_amount
Y
Y
Y
Y
Req? Description
Y Debit Purchase/Sale (dbpurchase).
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive.
Converge PIN as configured within Converge, case sensitive.
The raw Track I or Track II data from the magnetic strip on the card. The track data captured from the swipe device cannot be manipulated and must be passed at the time of the transaction. This includes the beginning and ending sentinels that are included in the track data. Raw track data cannot be stored under any circumstances.
Y
N
Transaction base amount must be sent on request. This amount does not include the cash back amount or tip amount which must be sent separately. The system will then compute the total to send for authorization. For example:
1.00.
Cash back. The amount of cash back that the customer will receive. Must be a number with two decimal places, if sent.
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Input Field Name
ssl_tip_amount ssl_server ssl_shift ssl_account_type ssl_dukpt ssl_key_pointer ssl_pin_block
Response
Output Field Name
ssl_result ssl_result_message ssl_txn_id ssl_txn_time ssl_account_type ssl_amount ssl_base_amount
Y
Y
Req? Description
N Tip or gratuity amount to be added to the transaction sale amount. Number with two decimal places, can be 0.00 to indicate no tip was provided. Only used in a Service market segment.
N Server ID, this is the clerk, cashier, and waiter or waitress identification number. Only used in a Service market segment.
Alphanumeric, Example: Jack.
N Shift, can refer to or be used to identify time period, course or type of service, Only used in a Service market segment.
Alphanumeric, Example: Lunch.
Account Type (0 = checking, 1 = saving).
Y
Y
This is the value returned by the PIN pad device, which was used to encrypt the cardholder’s Personal Identification
Number (PIN) using the Derived Unique Key Per Transaction
(DUKPT) method. This value cannot be stored.
Triple-DES DUKPT pointer that indicates to Elavon which encryption key was used for US Debit transactions. Value must be set to T.
The encrypted PIN block as returned from the PIN pad device. This value cannot be stored.
Description
Outcome of a transaction. A response that contains ssl_result
of 0 represents an approved transaction.
Transaction result message. For example: APPROVAL. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized.
Transaction identification number. This is a unique number used to identify the transaction.
Date and time when the transaction was processed. Format:
MM/DD/YYYY hh:mm:ss PM/AM. For example: 03/18/2010
10:34:10.AM.
Account Type (0 = checking, 1 = saving).
Transaction total amount including surcharge or cash back.
Returned based on merchant setup.
Base amount. The amount sent originally on the request.
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Output Field Name
ssl_surcharge_amount ssl_cashback_amount ssl_base_amount ssl_tip_amount ssl_approval_code ssl_reference_number ssl_card_number ssl_exp_date ssl_server ssl_shift ssl_email ssl_promo_list errorCode errorMessage
CON-0002-N
Description
Surcharge amount. The fee that a merchant can charge for transactions as a cost for doing business. It is configurable in the application.
Cash back. The amount of cash back that the customer will receive.
Base amount. Transaction amount sent originally on the request.
Returned based on merchant setup. Only used in a Service market segment.
Tip or gratuity amount that was added or updated. Returned based on merchant setup. Only used in a Service market segment.
Transaction approval code.
Transaction reference number.
Masked card number.
Returned based on merchant setup.
Server ID submitted with the request. Only returned on Service market segment based on the merchant setup.
Shift information submitted with the request. Only returned on
Service market segment based on the merchant setup.
Returned based on merchant setup.
The promo list will contain a list of all promo products; the data for each promo product will be nested and embedded between beginning and ending elements <ssl_promo_product> up to 5 promo products. Each promo product ssl_promo_product will contain ssl_promo_code, ssl_promo_code_name, ssl_promo_code_description
, and ssl_promo_code_issue_points
.
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information.
Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant
configuration in the user interface. Refer to the Error Codes
section for more information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
errorName
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Debit Return (dbreturn)
The dbreturn causes the amount of the transaction to be refunded back to the debit cardholder‘s checking or saving account. The balance is reflected in the account immediately. The
Reference Number, Date and Time of Original Transaction must be passed.
Note: The merchant must contact Elavon to make sure that Debit refunds are enabled for the terminal.
Request
Input Field Names Req? Description
ssl_transaction_type Y
Debit Return (dbreturn). ssl_merchant_id ssl_user_id
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive. ssl_pin ssl_track_data
Y
Y
Converge PIN as configured within Converge, case sensitive.
The raw Track I or Track II data from the magnetic strip on the card. The track data captured from the swipe device cannot be manipulated and must be passed at the time of the transaction.
This includes the beginning and ending sentinels that are included in the track data. Raw track data cannot be stored under any circumstance. ssl_amount ssl_account_type ssl_dukpt ssl_pin_block
Y
Y
Y
Y
Transaction amount to refund.
The debit account type (0 = checking, 1 = saving).
Value returned by the PIN pad device, which was used to encrypt the cardholder’s Personal Identification Number (PIN) using the
Derived Unique Key Per Transaction (DUKPT) method. This value cannot be stored under any circumstance.
Encrypted PIN block as returned from the PIN pad device. This value cannot be stored under any circumstances. ssl_key_pointer ssl_original_date ssl_original_time
Y
Y
Y ssl_reference_number Y
Triple-DES DUKPT pointer that indicates to Elavon which encryption key was used for US Debit transactions. Value must be set to T.
Date of original transaction in MMDDYY format.
Time of original transaction in HHMMSS format.
Transaction reference number is returned in the authorization response message.
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Response
Output Field Name
ssl_result ssl_result_message ssl_txn_id ssl_txn_time
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction, which prevents it from being authorized.
Transaction result message. For example: APPROVAL.
Transaction identification number. This is a unique number used to identify the transaction.
Date and time when the transaction was processed. Format: MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10 AM. ssl_amount ssl_approval_code ssl_card_number ssl_cashback_amount errorName
Transaction amount. Returned based on merchant setup.
Transaction approval code.
Masked card number.
Cash back. The amount of cash back that the customer will receive. ssl_email Returned based on merchant setup. ssl_reference_number Transaction reference number. errorCode Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a numeric field. Refer
to the Error Codes section for more information.
errorMessage Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant configuration in the user
interface. Refer to the Error Codes section for more information.
Error name or reason for the error returned only if an error occurred. Refer
to the Error Codes section for more information.
Debit Inquiry (dbbainquiry)
The dbbainquiry returns the balance available in the cardholder‘s checking or saving account.
Note: Track II card swipe is required. Manual entry is not allowed.
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Request
Input Field Name Req? Description
ssl_transaction_type Y Debit Inquiry (dbbainquiry). ssl_merchant_id ssl_user_id
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive. ssl_pin ssl_track_data
Y
Y ssl_account_type ssl_dukpt ssl_pin_block ssl_key_pointer
Y
Y
Y
Y
Converge PIN as configured within Converge, case sensitive.
The raw Track I or Track II data from the magnetic strip on the card. The track data captured from the swipe device cannot be manipulated and must be passed at the time of the transaction.
This includes the beginning and ending sentinels that are included in the track data. Raw track data cannot be stored under any circumstances.
Account Type (0 = checking, 1 = saving).
This is the value returned by the PIN pad device which was used to encrypt the cardholder’s Personal Identification Number (PIN) using the Derived Unique Key Per Transaction (DUKPT) method.
This value cannot be stored.
The encrypted PIN Block as returned from the PIN pad device.
This value cannot be stored.
Triple-DES DUKPT pointer that indicates to Elavon which encryption key was used for US Debit transactions. Value must be set to T.
Response
Output Field Name
ssl_result ssl_result_message ssl_txn_id ssl_account_balance ssl_approval_code ssl_card_number ssl_email
Description
Outcome of a transaction. A response that contains a ssl_result of 0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized.
Transaction result message. Example: APPROVAL.
Transaction identification number. This is a unique number used to identify the transaction.
Balance on the card.
Transaction approval code.
Masked card number.
Returned based on merchant setup. ssl_exp_date Returned based on merchant setup. ssl_reference_number Transaction reference number. ssl_txn_time Date and time when the transaction was processed. Format: MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10 AM.
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Output Field Name
errorCode errorMessage errorName
Description
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a numeric field. Refer
to the Error Codes section for more information.
Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant configuration in the user
interface. Refer to the Error Codes section for more information.
Error name or reason for the error returned only if an error occurred. Refer
to the Error Codes section for more information.
EMV Credit/ Debit Card Transactions
This message format is used to process encrypted chip credit or debit cards using an EMV capable device. For more information on the processes and flows related to processing Chip and
PIN transaction, refer the EMV section.
Important Notes:
Region Support
This format is supported in the US region only.
Chip transactions are only applicable for retail and service market with a terminal that is setup with EMV.
API Support
This format is only supported when using processxml.do for XML formatted requests.
This format is limited to Sale, Auth only and reversal transactions; to support other transaction types as swiped or keyed, you can consult various sections under the
“Transaction format” chapter.
Only the minimum required fields, are shown in this section. Additional fields may be passed at transaction run time. Required fields are based on the merchant account configuration within Converge. For an extensive list of available XML value
pair input fields, refer to the
Supported Transaction Input Fields
section.
Credentials
A unique API user different from the Merchant Admin (MA) user ID must be used.
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Card data
You must pass one of the following fields:
Track data in the ssl_track_data for swiped or contactless (MSD) transactions.
The encrypted data value in the ssl_tlv_enc
for chip transactions.
Contactless (MSD)
To indicate that the track data was extracted from a contactless device when consumers wave or tap their cards or phones (Example: ApplePay), the integrated application must pass the Contactless Indicator in the ssl_pos_mode of 03
(proximity capable) and ssl_entry_mode of 04 (proximity read). Those values are defaulted to swiped when track data is sent alone.
Tip Processing
For Service market segment, the tip amount must be sent along with the transaction amount. The transaction amount must reflect the total amount to be authorized which includes the tip. This is applicable for EMV Chip Sale
(emvchipsale) and EMV Swipe Sale (emvswipesale).
For chip transactions, you must pass the tip at the time of the authorization; updating the tip after the transaction is not allowed with emvchipsale (Cashierbased processing only)
For swiped transactions with emvswipesale, you can pass the tip at the time of the authorization (Cashier-based processing) and update the tip after authorization (Server-based processing) if needed.
Device support
The integrator must be familiar with the processes involved in communicating with a chip card and a device. Developers must integrate with a supported Ingenico device in order to extract the encrypted tag length value (TLV) for a chip read transaction or encrypted track data for fallback or swipe.
The following types of devices are supported:
Ingenico Smart Terminals: Multi lane such as the isc250 touch or PINpads such as the ipp320 PINpad running on RBA 14.X operating system
Ingenico Mobile Solutions: Mobile smart terminal such as an iCMP device or mPOS card reader such as RP457 or RP350
Encryption: device must use the generic TDES DUKPT encryption scheme
Ingenico RBA devices support display and prompting of tip in the device prior to prompting to insert or swipe.
EMV certification to the supported association is required once the integration is completed.
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EMV Chip Sale (emvchipsale)
The emvchipsale transaction is used to obtain real-time Sale authorization for a chip credit card or debit card. When the authorization is obtained, the transaction is entered into the unsettled batch.
Notes:
An emvchipupdatetxn transaction must be sent once an emvchipsale has been completed and Chip card has returned additional data.
POS system will need to update the chip/device with the issuer script received from the authorization.
The emvreverse transaction must be sent to reverse an approved authorization from a chip Sale after a “decline by card” is received from the Chip.
An emvkeyexchange transaction must be sent if ssl_update_emv_keys equals value of Y is returned in the emvchipsale response.
The amount sent in the authorisation must include the tip amount for Service market segment.
The tip amount cannot be modified for a chip transaction.
Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_user_id ssl_pin ssl_tlv_enc ssl_enc_track_data_format C ssl_invoice_number ssl_customer_code
Y
Y
Req? Description
Y EMV Chip Sale (emvchipsale).
Converge ID as provided by Elavon.
Y
Y
N
N
Converge User ID as configured on Converge, case sensitive.
Converge PIN as configured within Converge, case sensitive.
Encrypted Tag Length Value data defining this EMV record. This value also includes the total amount sent for authorization which includes the tip.
Required only if card is read from a ROAM device. Valid value: ROAM_GENERIC_TDES_EMV
The invoice or ticket number.
Recommended for purchasing cards.
The Customer Code or PO Number that appears on the cardholder's credit card billing statement.
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Input Field Name
ssl_salestax ssl_tip_amount ssl_decline_offline ssl_get_token
Req? Description
N Recommended for purchasing cards.
Sales tax amount applied to this transaction in decimal.
Tax exempt transactions can pass 0.00 to properly reflect a tax exempt transaction.
N
N
Use only in a Service market segment
Tip or gratuity applied to this transaction in decimal. The gratuity amount is included in the amount sent in the tlv value.
Decline Offline indicator defaulted to N when not sent.
Valid values are
Y: The chip card or chip reader has declined this transaction. Converge will not attempt to authorize and will show a decline under the error batch.
N: No Decline from Chip or device.
N ssl_partial_auth_indicator
N
Use only with a terminal that is setup with Tokenization.
Generate Token indicator, used to indicate if you wish to generate a token after processing the transaction.
Valid value: Y (generate a token), N (do not generate token). Defaulted to N.
Once generated, the token number can be stored and used as a substitute for a card number at later time.
The partial indicator flag must be sent to indicate that the application supports partial approval.
Valid values:
0 – Partial Auth not supported
1 – Partial Auth supported
Response
Output Field Name
ssl_transaction_type ssl_result ssl_result_message ssl_txn_id
Description
emvchipsale
Outcome of a transaction. A response that contains ssl_result
of 0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized.
Transaction result message. Example: APPROVAL. Refer to the
Authorization Response Codes section for an extensive list of
possible returned messages.
Transaction identification number. This is a unique number used to identify the transaction.
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Output Field Name
ssl_txn_time ssl_approval_code ssl_amount ssl_base_amount ssl_tip_amount ssl_card_number ssl_invoice_number ssl_icc_issuerscript ssl_icc_csn ssl_icc_atc ssl_issuer_response ssl_icc_arpc ssl_update_emv_keys ssl_icc_cardtype ssl_icc_cvmr ssl_icc_aid ssl_icc_tvr ssl_icc_tsi ssl_icc_arc ssl_icc_app_name ssl_card_scheme ssl_debit_response_code
Description
Date and time when the transaction was processed. Format:
MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10
AM.
Transaction approval code.
The total transaction authorized or approved amount. Returned based on merchant setup.
Base amount. Transaction amount sent originally on the request.
Returned based on merchant setup. Returned in a Service market segment.
Tip or gratuity amount. Returned based on merchant setup.
Returned in a Service market segment.
Masked card number for this transaction.
The invoice or ticket number sent originally on the request.
Returned based on merchant setup.
This value is used to return the Issuer back to the POS in the authorization response message.
Card Sequence Number. This value is used to differentiate chip cards using the same Primary Account Number (PAN).
This is an incrementing counter value that is managed by the application in the chip card.
Two character response from the issuer.
This value contains data sent to the chip card for online issuer authentication.
This value will indicate if a key exchange is needed. Valid values are Y or N. If the value is equal to Y, the issuer keys have changed and the client needs to perform an EMV key exchange.
Transaction card type (credit/debit)
Card verification method result.
Application ID used.
Terminal verification result.
Transaction status information.
Authorization response code.
Name of the application used.
The long name of the Association as defined in Converge BIN file.
This value is the response returned by the debit gateway for a
Canadian debit authorization attempt.
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Output Field Name
errorCode errorMessage errorName
Description
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information.
Detailed explanation of the error returned only if an error occurred, this field may be changed based on merchant
configuration in the user interface. Refer to the Error Codes
section for more information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
EMV Chip Auth Only (emvchipauthonly)
The emvchipauthonly transaction is used to obtain real-time Auth Only authorization for a chip credit card. This transaction will guarantee that the funds are available on the card and reduce the cardholder‘s limit to buy for only a predetermined amount of time. To place the transaction in the open batch, it must be converted to Sale using cccomplete, or reversed using ccdelete
to restore the funds back to the card.
Notes:
An emvchipupdatetxn transaction must be sent once an emvchipauthonly has been completed and Chip card has returned additional data.
POS system will need to update the chip/device with the issuer script received from the authorization.
The emvreverse transaction must be sent to reverse an approved authorization from a chip after a “decline by card” is received from the Chip.
An emvkeyexchange transaction must be sent if ssl_update_emv_keys equals value of Y is returned in the emvchipsale response.
Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_user_id ssl_pin
Y
Y
Req? Description
Y
EMV Chip Auth Only (emvchipauthonly).
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive.
Y Converge PIN as configured within Converge, case sensitive.
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Input Field Name
ssl_tlv_enc
Req? Description
Y ssl_enc_track_data_format C
Encrypted Tag Length Value data defining this EMV record.
Required only if card is read from a ROAM device. Valid value: ROAM_GENERIC_TDES_EMV ssl_invoice_number ssl_customer_code
N
N ssl_salestax ssl_decline_offline ssl_get_token
N
N
N ssl_partial_auth_indicator N
The invoice or ticket number.
Recommended for purchasing cards.
The Customer Code or PO Number that appears on the cardholder's credit card billing statement.
Recommended for purchasing cards.
Sales tax amount applied to this transaction in decimal.
Tax exempt transactions can pass 0.00 to properly reflect a tax exempt transaction.
Decline Offline indicator defaulted to N when not sent.
Valid values are
Y: The chip card or chip reader has declined this transaction. Converge will not attempt to authorize and will show a decline under the error batch.
N: No Decline from Chip or device.
Use only with a terminal that is setup with Tokenization.
Generate Token indicator, used to indicate if you wish to generate a token after processing the transaction.
Valid value: Y (generate a token), N (do not generate token). Defaulted to N.
Once generated, the token number can be stored and used as a substitute for a card number at later time.
The partial indicator flag must be sent to indicate that the application supports partial approval.
Valid values:
0 – Partial Auth not supported
1 – Partial Auth supported
Response
Output Field Name
ssl_transaction_type ssl_result
Description
emvchipauthonly
Outcome of a transaction. A response that contains ssl_result
of 0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized.
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Output Field Name
ssl_result_message ssl_txn_id ssl_txn_time ssl_approval_code ssl_amount ssl_card_number ssl_invoice_number ssl_icc_issuerscript ssl_icc_csn ssl_icc_atc ssl_issuer_response ssl_icc_arpc ssl_update_emv_keys ssl_icc_cardtype ssl_icc_cvmr ssl_icc_aid ssl_icc_tvr ssl_icc_tsi ssl_icc_arc ssl_icc_app_name ssl_card_scheme ssl_debit_response_code
Description
Transaction result message. Example: APPROVAL. Refer to the
Authorization Response Codes section for an extensive list of
possible returned messages.
Transaction identification number. This is a unique number used to identify the transaction.
Date and time when the transaction was processed. Format:
MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10
AM.
Transaction approval code.
The total transaction authorized or approved amount. Returned based on merchant setup.
Masked card number for this transaction.
The invoice or ticket number sent originally on the request.
Returned based on merchant setup.
This value is used to return the Issuer back to the POS in the authorization response message.
Card Sequence Number. This value is used to differentiate chip cards using the same Primary Account Number (PAN).
This is an incrementing counter value that is managed by the application in the chip card.
Two character response from the issuer.
This value contains data sent to the chip card for online issuer authentication.
This value will indicate if a key exchange is needed. Valid values are Y or N. If the value is equal to Y, the issuer keys have changed and the client needs to perform an EMV key exchange.
Transaction card type (credit/debit)
Card verification method result.
Application ID used.
Terminal verification result.
Transaction status information.
Authorization response code.
Name of the application used.
The long name of the Association as defined in Converge BIN file.
This value is the response returned by the debit gateway for a
Canadian debit authorization attempt.
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Output Field Name
errorCode errorMessage errorName
Description
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information.
Detailed explanation of the error returned only if an error occurred, this field may be changed based on merchant
configuration in the user interface. Refer to the Error Codes
section for more information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
EMV Swipe Sale (emvswipesale)
The emvswipesale transaction is used to obtain real-time Sale authorization for a swiped credit or debit card for an EMV terminal. This format will cover chip cards in a fall back situation, regular swiped cards as well as any non-supported chip cards. When the authorization is obtained, the transaction is entered into the unsettled batch.
Notes:
An emvchipupdatetxn transaction must be sent once an emvchipsale has been completed and Chip card has returned additional data.
POS system will need to update the chip/device with the issuer script received from the authorization.
The emvreverse transaction must be sent to reverse an approved authorization from a chip Sale after a “decline by card” is received from the Chip.
An emvkeyexchange transaction must be sent if ssl_update_emv_keys equals value of Y is returned in the emvchipsale response.
The amount sent in the authorisation must include the tip amount for Service market segment.
The tip amount can be modified after approval using ccupdatetip.
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Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_user_id ssl_pin ssl_enc_track_data ssl_enc_track_data_format ssl_ksn ssl_amount ssl_icc_fallback
Y
Y
Req? Description
Y EMV Swipe Sale (emvswipesale).
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive.
Y
Y
C
Y
Y
N
Converge PIN as configured within Converge, case sensitive.
Full encrypted track data required for swiped transactions.
Required only if card is read from a ROAM device. Valid value: ROAM_GENERIC_TDES_EMV
Required when sending track data from an encrypting device for payment cards.
The Key Serial Number generated from the swiped payment card, this is the value returned by the encrypting device. This value is used to encrypt the PAN data, using the Derived Unique Key Per Transaction
(DUKPT) method. It is a 10 byte composite field that is transmitted as 20 alphanumeric character fixed length.
The total sale amount in decimal, include tax or tip amount if applicable. For example: 1.00.
Fallback indicator defaulted to N when not sent. Valid values are
Y : chip read was attempted and failed
N: Swipe ssl_invoice_number ssl_customer_code ssl_salestax ssl_tip_amount ssl_dukpt
N
N
N
N
C
The invoice or ticket number.
Recommended for purchasing cards.
The Customer Code or PO Number that appears on the cardholder's credit card billing statement.
Recommended for purchasing cards.
Sales tax amount applied to this transaction in decimal.
Tax exempt transactions can pass 0.00 to properly reflect a tax exempt transaction.
Use only in a Service market segment
Tip or gratuity applied to this transaction in decimal. The gratuity amount is already included in the amount.
Required for debit transactions. This is the value returned by the PIN pad device, which was used to encrypt the cardholder’s Personal Identification Number (PIN) using the Derived Unique Key Per Transaction (DUKPT) method. This value cannot be stored.
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Input Field Name
ssl_pin_block
Req? Description
C Required for debit transactions. The encrypted PIN block as returned from the PIN pad device. This value cannot be stored. ssl_partial_auth_indicator N The partial indicator flag must be sent to indicate that the application supports partial approval.
Valid values:
0 – Partial Auth not supported
1 – Partial Auth supported
Response
Output Field Name
ssl_transaction_type ssl_result ssl_result_message ssl_txn_id ssl_txn_time ssl_approval_code ssl_amount ssl_base_amount ssl_tip_amount ssl_card_number ssl_invoice_number
Description
emvswipesale
Outcome of a transaction. A response that contains ssl_result
of 0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized.
Transaction result message. Example: APPROVAL, PARTIAL
APPROVAL. Refer to the Authorization Response Codes section
for an extensive list of possible returned messages.
Transaction identification number. This is a unique number used to identify the transaction.
Date and time when the transaction was processed. Format:
MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10
AM.
Transaction approval code.
The total transaction authorized or approved amount. Returned based on merchant setup.
Base amount. Transaction amount sent originally on the request.
Returned based on merchant setup. Returned in a Service market segment.
Tip or gratuity amount. Returned based on merchant setup.
Returned in a Service market segment.
Masked card number for this transaction. Only first 2 / last 4 digits will be returned for regular PAN or the last four (4) digits from the actual card number if it is an association token
(Example: ApplePay).
The invoice or ticket number sent originally on the request.
Returned based on merchant setup.
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Output Field Name
errorCode errorMessage errorName
Description
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information.
Detailed explanation of the error returned only if an error occurred, this field may be changed based on merchant
configuration in the user interface. Refer to the Error Codes
section for more information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
EMV Swipe Auth Only (emvswipeauthonly)
The emvswipeauthonly transaction is used to obtain real-time Auth Only authorization for a swiped credit for an EMV terminal. This format will cover chip cards in a fall back situation, regular swiped cards as well as any non-supported chip cards. This transaction will guarantee that the funds are available on the card and reduce the cardholder‘s limit to buy for only a predetermined amount of time.
To place the transaction in the open batch, it must be converted to Sale using cccomplete, or reversed using ccdelete to restore the funds back to the card.
Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_user_id ssl_pin ssl_enc_track_data ssl_enc_track_data_format
Y
Y
Req? Description
Y EMV Swipe Auth Only (emvswipeauthonly).
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive.
Converge PIN as configured within Converge, case sensitive.
Y
C
Full encrypted track data required for swiped transactions.
Required only if card is read from a ROAM device. Valid value: ROAM_GENERIC_TDES_EMV
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Input Field Name
ssl_ksn ssl_amount ssl_icc_fallback ssl_invoice_number ssl_customer_code ssl_salestax ssl_dukpt ssl_pin_block ssl_partial_auth_indicator
Req? Description
Y Required when sending track data from an encrypting device for payment cards.
The Key Serial Number generated from the swiped payment card, this is the value returned by the encrypting device. This value is used to encrypt the PAN data, using the Derived Unique Key Per Transaction
(DUKPT) method. It is a 10 byte composite field that is transmitted as 20 alphanumeric character fixed length.
Y Transaction sale amount, number with two decimal places. For example: 1.00.
N Fallback indicator defaulted to N when not sent. Valid values are
Y : chip read was attempted and failed
N: Swipe
N
N
N
The invoice or ticket number.
Recommended for purchasing cards.
The Customer Code or PO Number that appears on the cardholder's credit card billing statement.
Recommended for purchasing cards.
Sales tax amount applied to this transaction in decimal.
Tax exempt transactions can pass 0.00 to properly reflect a tax exempt transaction.
C
C
N
Required for debit transactions. This is the value returned by the PIN pad device, which was used to encrypt the cardholder’s Personal Identification Number (PIN) using the Derived Unique Key Per Transaction (DUKPT) method. This value cannot be stored.
Required for debit transactions. The encrypted PIN block as returned from the PIN pad device. This value cannot be stored.
The partial indicator flag must be sent to indicate that the application supports partial approval.
Valid values:
0 – Partial Auth not supported
1 – Partial Auth supported
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Response
Output Field Name
ssl_transaction_type ssl_result ssl_result_message ssl_txn_id ssl_txn_time ssl_approval_code ssl_amount ssl_card_number ssl_invoice_number errorCode errorMessage errorName
Description
emvswipeauthonly
Outcome of a transaction. A response that contains ssl_result
of 0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized.
Transaction result message. Example: APPROVAL, PARTIAL
APPROVAL. Refer to the Authorization Response Codes section
for an extensive list of possible returned messages.
Transaction identification number. This is a unique number used to identify the transaction.
Date and time when the transaction was processed. Format:
MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10
AM.
Transaction approval code.
The total transaction authorized or approved amount. This amount will include tip if tip has been provided in the request.
Returned based on merchant setup.
Masked card number for this transaction. Only first 2 / last 4 digits will be returned for regular PAN or the last four (4) digits from the actual card number if it is an association token
(Example: ApplePay).
The invoice or ticket number sent originally on the request.
Returned based on merchant setup.
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information.
Detailed explanation of the error returned only if an error occurred, this field may be changed based on merchant
configuration in the user interface. Refer to the Error Codes
section for more information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
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EMV Card Update (emvchipupdatetxn)
The emvchipupdatetxn transaction is used to update the system with information from the chip card. The Chip card may update the transaction data after issuer information has been received from the emvchipsale results.
Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_user_id ssl_pin ssl_txn_id ssl_image_type ssl_signature_image ssl_icc_isr ssl_icc_tsi
Y
C
Y
Y
Req? Description
Y
EMV Chip Update (emvchipupdatetxn)
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive.
Y Converge PIN as configured within Converge, case sensitive.
Unique identifier returned on the original transaction.
Required if signature is requested. Image format.
Possible values, must be capital:
GIF
TIF
JPG
PNG
C
C
C
Required if signature is requested. BASE 64 Encoded version of an IMAGE.
Issuer Script Results. This value is used to identify the results of the terminal script processing.
Transaction Status Information
Response
Output Field Name
ssl_transaction_type ssl_result ssl_result_message ssl_txn_id
Description
emvchipupdatetxn
Request result code. A result of 0 indicates the update was successful.
Update result message. A result of SUCCESS indicates the transaction was updated successfully.
Transaction identification number. This is a unique number used to identify the transaction.
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Output Field Name
errorCode errorMessage errorName
Description
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information.
Detailed explanation of the error returned only if an error occurred, this field may be changed based on merchant
configuration in the user interface. Refer to the Error Codes
section for more information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
EMV Reversal (emvreverse)
The emvreverse transaction is used to reverse an approved authorization from a chip Sale after a “decline by card” is received from the Chip. The chip card may decline the transaction data even after an issuer approval, in this case a reversal must be sent to restore the funds back to the card.
This action can be performed within 5mn after an emvchipsale.
Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_user_id ssl_pin ssl_txn_id
Y
Y
Req? Description
Y EMV Reversal (emvreverse)
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive.
Y
Y
Converge PIN as configured within Converge, case sensitive.
Unique identifier returned on the original emvchipsale transaction.
Response
Output Field Name
ssl_transaction_type ssl_result ssl_result_message
Description
emvreverse
Request result code. A result of 0 indicates the update was successful.
Reversal result message. A result of SUCCESS indicates the transaction was updated successfully.
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Output Field Name
ssl_txn_id errorCode errorMessage errorName
Description
Transaction identification number. This is a unique number used to identify the transaction.
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information.
Detailed explanation of the error returned only if an error occurred, this field may be changed based on merchant
configuration in the user interface. Refer to the Error Codes
section for more information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
EMV Key Exchange (emvkeyexchange)
The emvkeyexchange transaction is used to request EMV keys to update the device. This transaction needs to be performed initially to get the EMV keys and when an EMV sale transaction response returns an ssl_update_emv_keys
value of Y. Additionally the POS system must update the device with the EMV keys once obtained from Converge.
Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_user_id ssl_pin
Y
Y
Req? Description
Y
EMV Key Exchange ( emvkeyexchange
)
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive.
Converge PIN as configured within Converge, case sensitive.
Response
Output Field Name
ssl_transaction_type ssl_result ssl_result_message ssl_emv_key_date
Description
emvkeyexchange
Request result code. A result of 0 indicates the update was successful.
Request result message. A result of SUCCESS indicates the transaction was updated successfully.
Date of Last Host EMV Key Update in MMDDYYYY format.
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Output Field Name
emv_key_collection emv_key public_key_index hash_id signature_id public_key public_key_length exponent ssl_txn_id errorCode errorMessage errorName
Description
Parent element of emv_key collection (children)
Parent element of key definition
Identifies the Public key in conjunction with the RID
Identifies the hash algorithm used to produce the hash results in the digital signature scheme
Identifies the digital signature algorithm to be used with the
Public Key
01 = Default (always)
Value of the Public Key
This is one of the elements of the public key used to confirm the size of the public key in the cryptography process.
Value of the exponent part of the Public Key
Transaction identification number. This is a unique number used to identify the transaction.
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information.
Detailed explanation of the error returned only if an error occurred, this field may be changed based on merchant
configuration in the user interface. Refer to the Error Codes
section for more information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
EBT Transactions
EBT transactions require integration to a PIN pad to retrieve the PIN Block and the Key serial number. The PIN pad must be injected with Elavon encryption keys. EBT Transactions may only be performed in a retail, service or face-to-face environments. Mail Order/Telephone Order and e-
Commerce businesses cannot perform EBT transactions. There are two types of EBT transactions:
Food Stamp and Cash Benefits.
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Food Stamp Purchase (fspurchase)
The fspurchase is a transaction in which an authorization is obtained on an EBT card. This message is for an EBT Food Stamp Card Purchase transaction, either magnetic stripe read (Track
II) or hand keyed. This transaction reduces the cardholder's limit to buy, and places the transaction into the open batch.
Request
Input Field Name Req? Description
ssl_transaction_type Y
Food Stamp Purchase (fspurchase). ssl_merchant_id Y Converge ID as provided by Elavon. ssl_user_id ssl_pin
Y
Y
Converge User ID as configured on Converge, case sensitive.
Converge PIN as configured within Converge, case sensitive. ssl_track_data Y ssl_amount ssl_dukpt
Y
Y
The raw track I or II data only as read from the magnetic strip on the card. The track data captured from the swipe device cannot be manipulated and must be passed at the time of the transaction. This includes the beginning and ending sentinels that are included in the track data. Raw track data cannot be stored under any circumstances.
Transaction Amount, must be number with two decimal places.
This is the value returned by the PIN pad device, which was used to encrypt the cardholder’s Personal Identification Number (PIN) using the Derived Unique Key Per Transaction (DUKPT) method.
This value cannot be stored. ssl_key_pointer ssl_pin_block
Y
Y
Triple-DES DUKPT pointer that indicates to Elavon which encryption key was used for EBT transactions. Value must be set to T.
The encrypted PIN Block as returned from the PIN pad device.
This value cannot be stored.
Response
Output Field Name
ssl_result ssl_result_message ssl_txn_id ssl_amount ssl_approval_code
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents an Approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized.
Transaction result message. Example: APPROVAL.
Transaction identification number. This is a unique number used to identify the transaction.
Transaction amount. Returned based on merchant setup.
Transaction approval code.
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Output Field Name
ssl_card_number ssl_email
Description
Masked card number.
Returned based on merchant setup. ssl_exp_date Returned based on merchant setup. ssl_reference_number Transaction reference number. ssl_txn_time errorCode
Date and time when the transaction was processed. Format: MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10 AM.
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization, this is a numeric field. Refer
to the Error Codes section for more information.
errorMessage errorName
Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant configuration in the user
interface. Refer to the Error Codes section for more information.
Error name or reason for the error returned only if an error occurred. Refer
to the Error Codes section for more information.
Food Stamp Return (fsreturn)
The fsreturn is used to refund money to the cardholder. A return transaction will increase the cardholder's limit to buy once the batch containing the return has been settled or closed. Use this transaction type to process a food stamp transaction to credit money back onto the EBT card. This transaction can be either magnetic stripe read (Track II) or hand keyed. The Reference Number,
Date and Time of Original Transaction are recommended to be passed.
Request
Input Field Name Req? Description
ssl_transaction_type Y Food Stamp return (fsreturn). ssl_merchant_id ssl_user_id
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive. ssl_pin ssl_track_data ssl_amount
Y
Y
Y
Converge PIN as configured within Converge, case sensitive.
Raw Track I or II data from the magnetic strip on the card. The track data captured from the swipe device cannot be manipulated and must be passed at the time of the transaction.
This includes the beginning and ending sentinels that are included in the track data. Raw track data cannot be stored under any circumstances.
Transaction Amount. Must be number with 2 decimal places.
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Input Field Name
ssl_dukpt ssl_pin_block ssl_key_pointer ssl_original_date ssl_original_time ssl_reference_number Y
Req? Description
Y Value returned by the PIN pad device, which was used to encrypt the cardholder’s Personal Identification Number (PIN) using the
Derived Unique Key Per Transaction (DUKPT) method. This value cannot be stored.
Y Encrypted PIN Block as returned from the PIN pad device. This value cannot be stored.
Y Triple-DES DUKPT pointer that indicates to Elavon which encryption key was used for US Debit transactions, value must be set to T.
Date of original transaction in MMDDYY format.
Time of original transaction in HHMMSS format.
Transaction reference number is returned in the authorization response message.
Response
Output Field Name
ssl_result ssl_result_message ssl_txn_id
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized.
Transaction result message. Example: APPROVAL.
Transaction identification number. This is a unique number used to identify the transaction. ssl_txn_time ssl_amount ssl_approval_code ssl_card_number
Date and time when the transaction was processed. Format: MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10 AM.
Transaction amount. Returned based on merchant setup.
Transaction approval code.
Masked card number. ssl_email Returned based on merchant setup. ssl_exp_date
Returned based on merchant setup. ssl_reference_number Transaction reference number.
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Output Field Name
errorCode errorMessage errorName
Description
Error code returned only if an error occurred, typically when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a numeric field. Refer
to the Error Codes section for more information.
Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant configuration in the user
interface. Refer to the Error Codes
section for more information.
Error name or reason for the error returned only if an error occurred. Refer
to the Error Codes section for more information.
Food Stamp Inquiry (fsbainquiry)
This transaction allows the merchant to check the balance of a customer's account and to verify the amount of funds available. A Track II card swipe is required (no manual entry).
Request
Input Field Name Req? Description
ssl_transaction_type
Y Food Stamp Inquiry (fsbainquiry). ssl_merchant_id Y Converge ID as provided by Elavon. ssl_user_id ssl_pin ssl_track_data
Y
Y
Y
Converge User ID as configured on Converge, case sensitive.
Converge PIN as configured within Converge, case sensitive.
The raw Track I or II data from the magnetic strip on the card.
The track data captured from the swipe device cannot be manipulated and must be passed at the time of the transaction.
This includes the beginning and ending sentinels that are included in the track data. Raw track data cannot be stored under any circumstances. ssl_dukpt
Y ssl_pin_block ssl_key_pointer
Y
Y
This is the value returned by the PIN Pad device, which was used to encrypt the cardholder’s Personal Identification Number (PIN) using the Derived Unique Key Per Transaction (DUKPT) method.
This value cannot be stored.
The encrypted PIN Block as returned from the PIN pad device.
This value cannot be stored.
Triple-DES DUKPT pointer that indicates to Elavon which encryption key was used for US Debit transactions. Value must be set to T.
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Response
Output Field Name
ssl_result ssl_result_message ssl_txn_id ssl_txn_time
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized.
Transaction result message. Example: APPROVAL.
Transaction identification number. This field is a unique number used to identify the transaction.
Date and time when the transaction was processed. Format: MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10 AM. ssl_account_balance ssl_approval_code ssl_card_number ssl_email errorName
Remaining balance on the gift card.
Transaction approval code.
Masked card number.
Returned based on merchant setup. ssl_exp_date Returned based on merchant setup. ssl_reference_number The Transaction Reference Number. errorCode Error code returned only if an error occurred, typically when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a numeric field. Refer
to the Error Codes section for more information.
errorMessage Detailed explanation of the error returned only if an error occurred, this field may be changed based on merchant configuration in the user
interface. Refer to the Error Codes section for more information.
Error name or reason for the error returned only if an error occurred. Refer
to the Error Codes section for more information.
Food Stamp Force Purchase (fsforcepurchase)
This is the completion transaction for an EBT Food Stamp Purchase authorization obtained using the phone. This is a hand keyed card only. This transaction requires a 15-digit Voucher Clear
Number from the Merchant’s EBT Food Stamp sales slip and the Voucher Clear Approval Code obtained previously using the phone. The PIN number is not prompted for on the Voucher Clear transactions.
Request
Input Field Name Req? Description
ssl_transaction_type Y Food Stamp Force Purchase (fsforcepurchase). ssl_merchant_id Y Converge ID as provided by Elavon.
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Input Field Name
ssl_user_id ssl_pin ssl_card_number ssl_exp_date ssl_amount ssl_approval_code ssl_voucher_number
Y
Y
Y
Y
Req? Description
Y Converge User ID as configured on Converge, case sensitive.
Converge PIN as configured within Converge, case sensitive.
Y
Required for hand-keyed transactions.
Credit Card Number as it appears on the credit card.
Required for hand-keyed transactions.
Credit Card Expiry Date as it appears on credit card formatted as
MMYY.
Y
Transaction Amount. Must be number with two decimal places.
Voucher Clear Approval Code obtained previously using the phone.
The 15-digit Voucher Clear Number from Merchant’s EBT Food
Stamp sales slip.
Response
Output Field Name
ssl_result ssl_result_message ssl_amount ssl_approval_code ssl_card_number ssl_email ssl_exp_date
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized.
Transaction result message. Example: APPROVAL.
Transaction amount. Returned based on merchant setup.
Transaction approval code.
Masked card number.
Returned based on merchant setup.
Returned based on merchant setup. ssl_reference_number The Transaction Reference Number. ssl_txn_id
Transaction identification number. This is a unique number used to identify the transaction. ssl_txn_time Date and time when the transaction was processed. Format: MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10 AM. ssl_voucher_number The Voucher Clear Number.
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Output Field Name
errorCode errorMessage errorName
Description
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a numeric field. Refer
to the Error Codes section for more information.
Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant configuration in the user
interface. Refer to the Error Codes section for more information.
Error name or reason for the error returned only if an error occurred. Refer
to the Error Codes section for more information.
Food Stamp Force Return (fsforcereturn)
This message format is used to hand key a Food Stamp Voucher Clear Return transaction. This is the completion transaction for an EBT Food Stamp Refund authorization obtained using the phone. This transaction requires a 15-digit Voucher Clear Number from Merchant’s EBT Food
Stamp sales slip and the Voucher Clear Approval Code obtained previously using the phone. The
PIN number is not prompted for on the Voucher Clear transactions.
Request
Input Field Name Req? Description
ssl_transaction_type
Y Food Stamp Force Return (fsforcereturn). ssl_merchant_id Y Converge ID as provided by Elavon. ssl_user_id ssl_pin
Y
Y
Converge User ID as configured on Converge, case sensitive.
Converge PIN as configured within Converge, case sensitive. ssl_card_number Y ssl_exp_date ssl_amount ssl_approval_code
Y
Y
Y
Required for hand-keyed transactions.
Credit Card Number as it appears on the credit card.
Required for hand-keyed transactions.
Credit Card Expiry Date as it appears on credit card formatted as
MMYY.
Transaction amount. Must be number with two decimal places. ssl_voucher_number Y
The voucher clear approval code obtained previously using the phone.
The 15-digit voucher clear number from the Merchant’s EBT
Food Stamp sales slip.
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Response
Output Field Name
ssl_result ssl_result_message ssl_amount ssl_approval_code ssl_card_number
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized.
Transaction result message. Example: APPROVAL.
Transaction amount. Returned based on merchant setup.
Transaction approval code.
Masked card number. ssl_email ssl_exp_date ssl_reference_number The Transaction Reference Number. ssl_txn_id ssl_txn_time
Transaction identification number. This is a unique number used to identify the transaction.
Date and time when the transaction was processed. Format: MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10 AM. ssl_voucher_number
Returned based on merchant setup.
Returned based on merchant setup. errorCode errorMessage errorName
The voucher clear number.
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a numeric field. Refer
to the Error Codes section for more information.
Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant configuration in the user
interface. Refer to the Error Codes section for more information.
Error name or reason for the error returned only if an error occurred. Refer
to the Error Codes section for more information.
Cash Benefit Purchase (cbpurchase)
All EBT purchases that are not food stamp related should be processed as Cash EBT purchases.
Cash EBT transactions are very similar to debit transactions because customers can receive cash back from these transactions. This message format is for the EBT Cash Benefit Purchase transaction for either a magnetic stripe read (Track II) or hand keyed card.
Note: You must pass one of the following fields: ssl_track_data or ssl_card_number.
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Request
Input Field Name Req? Description
ssl_transaction_type Y Cash Benefit Purchase (cbpurchase). ssl_merchant_id ssl_user_id
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive. ssl_pin ssl_track_data
Y
Y ssl_card_number ssl_exp_date ssl_amount
Y
Y
Y
Converge PIN as configured within Converge, case sensitive.
Required for swiped or contactless (MSD) transactions.
The raw track I and/or II data from the magnetic strip on the card. The track data captured from the swipe device cannot be manipulated and must be passed at the time of the transaction.
This includes the beginning and ending sentinels that are included in the track data. Raw track data cannot be stored under any circumstance. Expiration date is included with a track data. First and last name of the Cardholder is also included with the Track I data.
Required for hand-keyed transactions.
Credit Card Number as it appears on the credit card.
Required for hand-keyed transactions.
Credit Card Expiry Date as it appears on credit card formatted as
MMYY.
Transaction total Amount including surcharge or cash back. Must be a number with two decimal places. ssl_cashback_amount ssl_dukpt ssl_key_pointer ssl_pin_block
N
Y
Y
Y
Cash back. The amount of cash back that the customer will receive. Must be a number with two decimal places, if sent.
Value returned by the PIN pad device, which was used to encrypt the cardholder’s Personal Identification Number (PIN) using the
Derived Unique Key Per Transaction (DUKPT) method. This value cannot be stored.
Triple-DES DUKPT pointer that indicates to Elavon which encryption key was used for EBT transactions. Value must be set to T.
Encrypted PIN Block as returned from the PIN pad device. This value cannot be stored.
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Response
Output Field Name
ssl_result ssl_result_message ssl_amount ssl_approval_code ssl_base_amount ssl_card_number ssl_cashback_amount
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized.
Transaction result message. Example: APPROVAL.
Transaction amount. Returned based on merchant setup.
Transaction approval code.
Base amount, the amount sent originally on the request.
Masked card number.
Cash back. The amount of cash back that the customer will receive passed from the original request. ssl_email Returned based on merchant setup. ssl_reference_number Transaction reference number. ssl_surcharge_amount Surcharge amount as configured by merchant. ssl_txn_id ssl_txn_time
Transaction identification number. This is a unique number used to identify the transaction.
Date and time when the transaction was processed. Format: MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10 AM. errorCode errorMessage errorName
Error code returned only if an error occurred, typically when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a numeric field. Refer
to the Error Codes section for more information.
Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant configuration in the user
interface. Refer to the Error Codes section for more information.
Error name or reason for the error returned only if an error occurred. Refer
to the Error Codes section for more information.
Cash Benefit Inquiry (cbbainquiry)
This transaction allows a merchant inquiry into the current available balance in specified EBT accounts. A Track II card swipe is required (no manual entry).
Request
Input Field Name Req? Description
ssl_transaction_type Y
Cash Benefit Inquiry (cbbainquiry). ssl_merchant_id
Y Converge ID as provided by Elavon.
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Input Field Name
ssl_user_id ssl_pin ssl_track_data ssl_dukpt ssl_key_pointer ssl_pin_block
Y
Y
Req? Description
Y Converge User ID as configured on Converge, case sensitive.
Converge PIN as configured within Converge, case sensitive.
Required for swiped or contactless (MSD) transactions.
The raw track I and/or II data from the magnetic strip on the card. The track data captured from the swipe device cannot be manipulated and must be passed at the time of the transaction.
This includes the beginning and ending sentinels that are included in the track data. Raw track data cannot be stored under any circumstance. Expiration date is included with a track data.
First and last name of the Cardholder is also included with the
Track I data.
Y
Y
Y
Value returned by the PIN pad device, which was used to encrypt the cardholder’s Personal Identification Number (PIN) using the
Derived Unique Key Per Transaction (DUKPT) method. This value cannot be stored.
Triple-DES DUKPT pointer that indicates to Elavon which encryption key was used for EBT transactions. Value must be set to T.
Encrypted PIN Block as returned from the PIN pad device. This value cannot be stored.
Response
Output Field Name
ssl_result ssl_result_message
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized.
Transaction result message. Example: APPROVAL. ssl_txn_id ssl_txn_time
Transaction identification number. This is a unique number used to identify the transaction.
Date and time when the transaction was processed. Format: MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10 AM. ssl_account_balance ssl_approval_code
Remaining balance on the gift card.
Transaction approval code. ssl_card_number Masked card number. ssl_email
Returned based on merchant setup. ssl_reference_number Transaction reference number.
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Output Field Name
errorCode errorMessage errorName
Description
Error code returned only if an error occurred, typically when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a numeric field. Refer
to the Error Codes section for more information.
Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant configuration in the user
interface. Refer to the Error Codes section for more information.
Error name or reason for the error returned only if an error occurred. Refer
to the Error Codes section for more information.
Gift Card Transactions
This message format is for either a whole track, track 1 or track 2 magnetic stripe read or hand keyed gift card transactions (EGC) available for all supported market segments.
Notes:
You must pass one of the following fields:
Track data in the ssl_track_data for swiped or contactless (MSD) transactions.
The encrypted track data for swiped or contactless (MSD) transactions:
Track 1 data in the ssl_encrypted_track1_data field and/or track 2 data in the ssl_encrypted_track2_data
field, extracted from the Magtek readers
(MagneSafe encryption). Refer to the Encryption section for more information.
Or
Entire track data in the ssl_enc_track_data field captured from the Ingenico
device (3DES DUKPT encryption). Refer to the Encryption section for more
information.
The card number in the ssl_card_number for hand-keyed transactions.
The token in the ssl_token from a previously tokenized card number.
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Gift Card Activation (egcactivation)
Gift cards must be activated prior to use.
Request
Input Field Name Req? Description
ssl_transaction_type Y Gift Card Activation (egcactivation). ssl_merchant_id ssl_user_id
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive. ssl_pin ssl_show_form ssl_track_data ssl_ksn
Y
N
Y
C
Converge PIN as configured within Converge, case sensitive.
Set value to true to show the Converge Payment Form (Available only for process.do), set to false otherwise.
Required for swiped transactions.
The raw track I and/or II data from the magnetic strip on the card. The track data captured from the swipe device cannot be manipulated and must be passed at the time of the transaction.
This includes the beginning and ending sentinels that are included in the track data. Raw track data cannot be stored under any circumstance. Expiration date is included with a track data.
First and last name of the Cardholder is also included with the
Track I data.
Notes:
If using a Magtek encrypting device, pass the encrypted track data in the ssl_encrypted_track1_data and/or ssl_encrypted_track2_data.
If using an Ingenico encrypting device, pass the encrypted track data in the ssl_enc_track_data.
Refer to the Encryption section for more information.
Required when sending track data from an encrypting device for payment cards.
The Key Serial Number generated from the swiped payment card, this is the value returned by the encrypting device. This value is used to encrypt the PAN data, using the Derived Unique Key Per
Transaction (DUKPT) method. It is a 10 byte composite field that is transmitted as 20 alphanumeric character fixed length.
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Input Field Name
ssl_card_number ssl_token ssl_exp_date ssl_amount ssl_egc_tender_type ssl_get_token
Req? Description
Y Required for hand-keyed transactions.
Gift card number as it appears on the gift card.
C Required for hand-keyed transaction if gift card number is not sent.
Use only with a terminal that is setup with Tokenization.
Gift Card Token, previously generated from a gift card number. A token can be stored and used as a substitute for a card number.
Y
Y
N
Required for hand-keyed transactions.
Gift card expiry date as it appears on gift card.
Transaction sale amount, number with two decimal places. For example: 1.00.
This field is used to pass the tender type used to pay for the gift card.
Valid Values are as follows:
0 = cash
1 = credit
2 = debit
3 = check
Use only with a terminal that is setup with Tokenization.
Generate Token indicator, used to indicate if you wish to generate a token after processing the installment. Valid value: Y
(generate a token), N (do not generate token). Defaulted to N.
Once generated, the token number can be stored and used as a substitute for a card number at later time.
Response
Output Field Name
ssl_result ssl_result_message ssl_txn_id ssl_txn_time
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized.
Transaction result message. Example: APPROVAL.
Transaction identification number. This is a unique number used to identify the transaction.
Date and time when the transaction was processed. Format: MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10 AM. ssl_account_balance Remaining balance on the gift card. ssl_amount Transaction amount. Returned based on merchant setup.
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Output Field Name
ssl_approval_code ssl_card_number ssl_egc_tender_type This field is used to pass the tender type used to pay for the gift card. ssl_email
Valid Values are as follows:
Cash
Credit
Debit
Check
Returned based on merchant setup. ssl_exp_date Returned based on merchant setup. ssl_token
Description
Transaction approval code.
Masked card number. ssl_token_response errorCode errorMessage
Gift Card Token generated from the card number. A token can be stored and used as a substitute for a card number.
Returned only if generating a token is requested in a terminal that setup for
Tokenization.
Outcome of the token generation. This value will be SUCCESS if a token has been generated. Other possible returned values are FAILURE, Action Not
Permitted, Invalid Token, Not Permitted, Acct Verification Failed.
Returned only if generating a token is requested in a terminal that setup for
Tokenization.
Error code returned only if an error occurred, typically when the transaction failed validation or the request is incorrect. This will prevent the transaction
from going to authorization. This is a numeric field. Refer to the Error Codes
section for more information.
Detailed explanation of the error returned only if an error occurred. This field may be changed based on Merchant configuration in the user
interface. Refer to the Error Codes section for more information.
errorName Error name or reason for the error returned only if an error occurred. Refer
to the Error Codes section for more information.
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Gift Card Sale/Redemption (egcsale)
The gift card Redemption transaction is used to make a purchase using the balance on the gift card account.
Request
Input Field Name Req? Description
ssl_transaction_type Y Gift Card Sale/Redemption (egcsale). ssl_merchant_id ssl_user_id
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive. ssl_pin ssl_show_form ssl_track_data ssl_ksn ssl_card_number
Y
N
Y
C
Y
Converge PIN as configured within Converge, case sensitive.
Set value to true to show the Converge payment form (available only for process.do), set to false otherwise.
Required for swiped transactions.
The raw track I and/or II data from the magnetic strip on the card. The track data captured from the swipe device cannot be manipulated and must be passed at the time of the transaction.
This includes the beginning and ending sentinels that are included in the track data. Raw track data cannot be stored under any circumstance. Expiration date is included with a track data.
First and last name of the Cardholder is also included with the
Track I data.
Notes:
If using a Magtek encrypting device, pass the encrypted track data in the ssl_encrypted_track1_data and/or ssl_encrypted_track2_data.
If using an Ingenico encrypting device, pass the encrypted track data in the ssl_enc_track_data.
Refer to the Encryption section for more information.
Required when sending track data from an encrypting device for payment cards.
The Key Serial Number generated from the swiped payment card, this is the value returned by the encrypting device. This value is used to encrypt the PAN data, using the Derived Unique Key Per
Transaction (DUKPT) method. It is a 10 byte composite field that is transmitted as 20 alphanumeric character fixed length.
Required for hand-keyed transactions.
Gift card number as it appears on the gift card.
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Input Field Name
ssl_token ssl_exp_date ssl_amount ssl_tip_amount ssl_server ssl_shift ssl_get_token
Req? Description
C Required for hand-keyed transaction if gift card number is not sent.
Use only with a terminal that is setup with Tokenization.
Gift Card Token, previously generated from a gift card number. A token can be stored and used as a substitute for a card number.
Y
Y
N
Required for hand-keyed transactions.
Gift card expiry date as it appears on gift card.
Transaction sale amount, number with 2 decimal places. This amount does not include the tip amount which must be sent separately if needed. For example: 1.00.
Tip or gratuity amount to be added to the transaction sale amount. Number with 2 decimal places, can be 0.00 to indicate no tip was provided. Only used in a Service market segment.
N
N
N
Server ID, this is the clerk, cashier, and waiter or waitress identification number. Only used in a Service market segment.
Alphanumeric, Example: Jack.
Shift, can refer to or be used to identify time period, course or type of service, Only used in a Service market segment.
Alphanumeric, Example: Lunch.
Use only with a terminal that is setup with Tokenization.
Generate Token indicator, used to indicate if you wish to generate a token after processing the installment. Valid value: Y
(generate a token), N (do not generate token). Defaulted to N.
Once generated, the token number can be stored and used as a substitute for a card number at later time.
Response
Output Field Name
ssl_result ssl_result_message
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized.
Transaction result message. Example: APPROVAL. ssl_txn_id ssl_txn_time
Transaction identification number. This is a unique number used to identify the transaction.
Date and time when the transaction was processed. Format: MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10 AM. ssl_account_balance Remaining balance on the gift card. ssl_amount The total transaction amount. Returned based on merchant setup.
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Output Field Name
ssl_base_amount ssl_tip_amount ssl_approval_code ssl_card_number ssl_exp_date ssl_email ssl_server ssl_shift ssl_token ssl_token_response errorCode errorMessage errorName
Description
Base amount. Transaction amount sent originally on the request. Returned based on merchant setup. Only used in a Service market segment.
Tip or gratuity amount that was added or updated. Returned based on merchant setup. Only used in a Service market segment.
Transaction approval code.
Masked card number.
Returned based on merchant setup.
Returned based on merchant setup.
Server Id submitted with the request. Only returned on Service market segment based on the merchant setup.
Shift information submitted with the request. Only returned on Service market segment based on the merchant setup.
Gift Card Token generated from the card number. A token can be stored and used as a substitute for a card number.
Returned only if generating a token is requested in a terminal that setup for
Tokenization.
Outcome of the token generation. This value will be SUCCESS if a token has been generated. Other possible returned values are FAILURE, Action Not
Permitted, Invalid Token, Not Permitted, Acct Verification Failed.
Returned only if generating a token is requested in a terminal that setup for
Tokenization.
Error code returned only if an error occurred, typically when the transaction failed validation or the request is incorrect. This will prevent the transaction
from going to authorization. This is a numeric field. Refer to the Error Codes
section for more information.
Detailed explanation of the error returned only if an error occurred. This field may be changed based on Merchant configuration in the user
interface. Refer to the Error Codes section for more information.
Error name or reason for the error returned only if an error occurred. Refer
to the Error Codes section for more information.
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Gift Card Refund (egccardrefund)
This transaction is used to reset the balance of a gift card account to zero, and the card is no longer usable.
Request
Input Field Name Req? Description
ssl_transaction_type Y Gift Card Refund (egccardrefund). ssl_merchant_id ssl_user_id
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive. ssl_pin ssl_show_form ssl_track_data ssl_ksn ssl_card_number
N
N
C
C
C
Converge PIN as configured within Converge, case sensitive.
Set value to true to show the Converge payment form (available only for process.do). Set to false otherwise.
Required for swiped transactions.
The raw track I and/or II data from the magnetic strip on the card. The track data captured from the swipe device cannot be manipulated and must be passed at the time of the transaction.
This includes the beginning and ending sentinels that are included in the track data. Raw track data cannot be stored under any circumstance. Expiration date is included with a track data.
First and last name of the Cardholder is also included with the
Track I data.
Notes:
If using a Magtek encrypting device, pass the encrypted track data in the ssl_encrypted_track1_data and/or ssl_encrypted_track2_data.
If using an Ingenico encrypting device, pass the encrypted track data in the ssl_enc_track_data.
Refer to the Encryption section for more information.
Required when sending track data from an encrypting device for payment cards.
The Key Serial Number generated from the swiped payment card, this is the value returned by the encrypting device. This value is used to encrypt the PAN data, using the Derived Unique Key Per
Transaction (DUKPT) method. It is a 10 byte composite field that is transmitted as 20 alphanumeric character fixed length.
Required for hand-keyed transactions.
Gift Card Number as it appears on the gift card.
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Input Field Name
ssl_token ssl_exp_date ssl_get_token
Req? Description
C Required for hand-keyed transaction if gift card number is not sent.
Use only with a terminal that is setup with Tokenization.
Gift Card Token, previously generated from a gift card number. A token can be stored and used as a substitute for a card number.
C
N
Required for hand-keyed transactions.
Gift Card Expiry date as it appears on gift card.
Use only with a terminal that is setup with Tokenization.
Generate Token indicator, used to indicate if you wish to generate a token after processing the installment. Valid value: Y
(generate a token), N (do not generate token). Defaulted to N.
Once generated, the token number can be stored and used as a substitute for a card number at later time.
Response
Output Field Name
ssl_result
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized. ssl_result_message ssl_txn_id ssl_txn_time Date and time when the transaction was processed. Format: MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10 AM. ssl_account_balance
Remaining balance on the gift card. ssl_approval_code Transaction approval code. ssl_card_number
Transaction result message. Example: APPROVAL.
Transaction identification number. This is a unique number used to identify the transaction. ssl_email ssl_exp_date
Masked card number.
Returned based on merchant setup.
Returned based on merchant setup. ssl_token Gift Card Token generated from the card number. A token can be stored and used as a substitute for a card number.
Returned only if generating a token is requested in a terminal that setup for
Tokenization.
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Output Field Name
ssl_token_response errorCode errorMessage errorName
Description
Outcome of the token generation. This value will be SUCCESS if a token has been generated. Other possible returned values are FAILURE, Action Not
Permitted, Invalid Token, Not Permitted, Acct Verification Failed.
Returned only if generating a token is requested in a terminal that setup for
Tokenization.
Error code returned only if an error occurred, typically when the transaction failed validation or the request is incorrect. This will prevent the transaction
from going to authorization. This is a numeric field. Refer to the Error Codes
section for more information.
Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant configuration in the user
interface. Refer to the Error Codes section for more information.
Error name or reason for the error returned only if an error occurred. Refer
to the Error Codes section for more information.
Gift Card Replenishment/Reload (egcreload)
This transaction is used to increase the current balance of the gift card account.
Request
Input Field Name Req? Description
ssl_transaction_type Y
Gift Card Replenishment/Reload (egcreload). ssl_merchant_id ssl_user_id
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive. ssl_pin ssl_show_form
Y
N
Converge PIN as configured within Converge, case sensitive.
Set value to true to show the Converge payment form (Available only for process.do), set to false otherwise. ssl_track_data ssl_card_number
Y
Y
Required for swiped transactions.
The raw track I and/or II data from the magnetic strip on the card. The track data captured from the swipe device cannot be manipulated and must be passed at the time of the transaction.
This includes the beginning and ending sentinels that are included in the track data. Raw track data cannot be stored under any circumstance. Expiration date is included with a track data.
First and last name of the Cardholder is also included with the
Track I data.
Required for hand-keyed transactions.
Gift card number as it appears on the gift card.
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Input Field Name
ssl_token ssl_exp_date ssl_amount ssl_egc_tender_type ssl_get_token
Req? Description
C Required for hand-keyed transaction if gift card number is not sent.
Use only with a terminal that is setup with Tokenization.
Gift Card Token, previously generated from a gift card number. A token can be stored and used as a substitute for a card number.
Y Required for hand-keyed transactions.
Gift card expiry date as it appears on gift card.
Y
N
Transaction sale amount, number with two decimal places. For example: 1.00.
This field is used to pass the tender type used to pay for the gift card.
Valid Values are as follows:
0 = Cash
1 = Credit
2 = Debit
3 = Check
Use only with a terminal that is setup with Tokenization.
Generate Token indicator, used to indicate if you wish to generate a token after processing the installment. Valid value: Y
(generate a token), N (do not generate token). Defaulted to N.
Once generated, the token number can be stored and used as a substitute for a card number at later time.
Response
Output Field Name
ssl_result ssl_result_message
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized.
Transaction result message. Example: APPROVAL. ssl_txn_id ssl_txn_time ssl_card_number
Transaction identification number. This is a unique number used to identify the transaction.
Date and time when the transaction was processed. Format: MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10 AM. ssl_account_balance Remaining balance on the gift card. ssl_amount Transaction amount. Returned based on merchant setup. ssl_approval_code Transaction approval code.
Masked card number.
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Output Field Name Description
ssl_egc_tender_type This field is used to pass the tender type used to pay for the gift card.
Valid values are as follows:
Cash
Credit
Debit
Check ssl_email Returned based on merchant setup. ssl_exp_date ssl_token
Returned based on merchant setup.
Gift Card Token generated from the card number. A token can be stored and used as a substitute for a card number.
Returned only if generating a token is requested in a terminal that setup for
Tokenization. ssl_token_response errorCode errorMessage errorName
Outcome of the token generation. This value will be SUCCESS if a token has been generated. Other possible returned values are FAILURE, Action Not
Permitted, Invalid Token, Not Permitted, Acct Verification Failed.
Returned only if generating a token is requested in a terminal that setup for
Tokenization.
Error code returned only if an error occurred, typically when the transaction failed validation or the request is incorrect. This will prevent the transaction
from going to authorization. This is a numeric field. Refer to the Error Codes
section for more information.
Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant configuration in the user
interface. Refer to the Error Codes section for more information.
Error name or reason for the error returned only if an error occurred. Refer
to the Error Codes section for more information.
Gift Card Balance Inquiry (egcbalinquiry)
This option is used to check the current balance of a gift card account.
Request
Input Field Name Req? Description
ssl_transaction_type Y Gift Card Balance Inquiry (egcbalinquiry). ssl_merchant_id ssl_user_id ssl_pin
Y
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive.
Converge PIN as configured within Converge, case sensitive.
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Input Field Name
ssl_show_form ssl_track_data ssl_ksn ssl_card_number ssl_token ssl_exp_date ssl_get_token
Req? Description
N Set value to true to show the Converge Payment Form (Available only for process.do), set to false otherwise.
C
C
C
Required for swiped transactions.
The raw track I and/or II data from the magnetic strip on the card. The track data captured from the swipe device cannot be manipulated and must be passed at the time of the transaction.
This includes the beginning and ending sentinels that are included in the track data. Raw track data cannot be stored under any circumstance. Expiration date is included with a track data.
First and last name of the Cardholder is also included with the
Track I data.
Notes:
If using a Magtek encrypting device, pass the encrypted track data in the ssl_encrypted_track1_data and/or ssl_encrypted_track2_data.
If using an Ingenico encrypting device, pass the encrypted track data in the ssl_enc_track_data.
Refer to the Encryption section for more information.
Required when sending track data from an encrypting device for payment cards.
The Key Serial Number generated from the swiped payment card, this is the value returned by the encrypting device. This value is used to encrypt the PAN data, using the Derived Unique Key Per
Transaction (DUKPT) method. It is a 10 byte composite field that is transmitted as 20 alphanumeric character fixed length.
Required for hand-keyed transactions.
Gift card number as it appears on the gift card.
C
C
N
Required for hand-keyed transaction if gift card number is not sent.
Use only with a terminal that is setup with Tokenization.
Gift Card Token, previously generated from a gift card number. A token can be stored and used as a substitute for a card number.
Required for hand-keyed transactions.
Gift card expiry date as it appears on gift card.
Use only with a terminal that is setup with Tokenization.
Generate Token indicator, used to indicate if you wish to generate a token after processing the installment. Valid value: Y
(generate a token), N (do not generate token). Defaulted to N.
Once generated, the token number can be stored and used as a substitute for a card number at later time.
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Response
Output Field Name
ssl_result ssl_result_message
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized.
Transaction result message. Example: APPROVAL. ssl_txn_id ssl_txn_time
Transaction identification number. This is a unique number used to identify the transaction.
Date and time when the transaction was processed. Format: MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10 AM. ssl_account_balance Remaining balance on the gift card. ssl_approval_code
Transaction approval code. ssl_card_number Masked card number. ssl_email Returned based on merchant setup. ssl_exp_date ssl_token ssl_token_response errorCode errorMessage
Returned based on merchant setup.
Gift Card Token generated from the card number. A token can be stored and used as a substitute for a card number.
Returned only if generating a token is requested in a terminal that setup for
Tokenization.
Outcome of the token generation. This value will be SUCCESS if a token has been generated. Other possible returned values are FAILURE, Action Not
Permitted, Invalid Token, Not Permitted, Acct Verification Failed.
Returned only if generating a token is requested in a terminal that setup for
Tokenization.
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a numeric field. Refer to the
Error Codes section for more information.
Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant configuration in the user
interface. Refer to the Error Codes section for more information.
errorName Error name or reason for the error returned only if an error occurred. Refer
to the Error Codes section for more information.
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Gift Card Credit (egccredit)
This transaction is used to refund money back to a gift card account.
Request
Input Field Name Req? Description
ssl_transaction_type Y Gift Card Credit (egccredit). ssl_merchant_id ssl_user_id
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive. ssl_pin ssl_show_form ssl_track_data ssl_card_number
Y
N
C
C
Converge PIN as configured within Converge, case sensitive.
Set value to true to show the Converge Payment Form (Available only for process.do), set to false otherwise.
Required for swiped transactions.
The raw track I and/or II data from the magnetic strip on the card. The track data captured from the swipe device cannot be manipulated and must be passed at the time of the transaction.
This includes the beginning and ending sentinels that are included in the track data. Raw track data cannot be stored under any circumstance. Expiration date is included with a track data. First and last name of the Cardholder is also included with the Track I data.
Notes:
If using a Magtek encrypting device, pass the encrypted track data in the ssl_encrypted_track1_data and/or ssl_encrypted_track2_data.
If using an Ingenico encrypting device, pass the encrypted track data in the ssl_enc_track_data.
Refer to the Encryption section for more information.
Required for hand-keyed transactions.
Gift Card Number as it appears on the gift card. ssl_ksn ssl_token
C
C
Required when sending track data from an encrypting device for payment cards.
The Key Serial Number generated from the swiped payment card, this is the value returned by the encrypting device. This value is used to encrypt the PAN data, using the Derived Unique Key Per
Transaction (DUKPT) method. It is a 10 byte composite field that is transmitted as 20 alphanumeric character fixed length.
Required for hand-keyed transaction if gift card number is not sent.
Use only with a terminal that is setup with Tokenization.
Gift Card Token, previously generated from a gift card number. A token can be stored and used as a substitute for a card number.
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Input Field Name
ssl_exp_date ssl_amount ssl_get_token
Req? Description
C Required for hand-keyed transactions.
Gift Card Expiry date as it appears on gift card.
Y
N
Transaction Sale Amount, number with 2 decimal places. For example: 1.00.
Use only with a terminal that is setup with Tokenization.
Generate Token indicator, used to indicate if you wish to generate a token after processing the installment. Valid value: Y
(generate a token), N (do not generate token). Defaulted to N.
Once generated, the token number can be stored and used as a substitute for a card number at later time.
Response
Output Field Name
ssl_result ssl_result_message ssl_txn_id Transaction identification number. This is a unique number used to identify the transaction. ssl_txn_time
Date and time when the transaction was processed. Format: MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10 AM. ssl_account_balance Remaining balance on the gift card. ssl_amount ssl_approval_code ssl_card_number ssl_email
Transaction amount. Returned based on merchant setup.
Transaction approval code.
Masked card number.
Returned based on merchant setup. ssl_exp_date
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents an Approved transaction. A response containing any other value for ssl_result represents a Declined transaction preventing it from being authorized.
Transaction result message. Example: APPROVAL. ssl_token ssl_token_response
Returned based on merchant setup.
Gift Card Token generated from the card number. A token can be stored and used as a substitute for a card number.
Returned only if generating a token is requested in a terminal that setup for
Tokenization.
Outcome of the token generation. This value will be SUCCESS if a token has been generated. Other possible returned values are FAILURE, Action Not
Permitted, Invalid Token, Not Permitted, Acct Verification Failed.
Returned only if generating a token is requested in a terminal that setup for
Tokenization.
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Output Field Name
errorCode errorMessage errorName
Description
Error code returned only if an error occurred, typically when the transaction failed validation or the request is incorrect. This will prevent the transaction
from going to authorization. This is a numeric field. Refer to the Error Codes
section for more information.
Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant configuration in the user
interface. Refer to the Error Codes section for more information.
Error name or reason for the error returned only if an error occurred. Refer
to the Error Codes section for more information.
Gift Card Generate Token (egcgettoken)
The egcgettoken is a transaction that generates a token from a gift card number. The token generated can be used in place of a gift card number in any subsequent transactions. This transaction type is supported only when a terminal is setup for tokenization; refer to the
Tokenization section for more information.
To perform an egcgettoken, you must pass one of the following fields:
Card number and expiration date for hand keyed transaction
The encrypted track data for swiped or contactless (MSD) transactions:
Track 1 data in the ssl_encrypted_track1_data field and/or track 2 data in the ssl_encrypted_track2_data
field, extracted from the Magtek readers (MagneSafe
encryption). Refer to the Encryption section for more information.
Or
Entire track data in the ssl_enc_track_data field captured from the Ingenico device
(3DES DUKPT encryption). Refer to the Encryption section for more information.
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_user_id ssl_pin ssl_show_form
Y
Y
Req? Description
Y Gift Card Generate Token (egcgettoken).
Y
N
Converge ID as provided by Elavon.
Converge User ID as configured within Converge, case sensitive.
Converge PIN as configured within Converge, case sensitive.
Set value to true to show the Converge Payment Form
(available only for process.do), set to false otherwise.
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Input Field Name
ssl_card_number ssl_exp_date
Req? Description
C Required when generating token from hand keyed card.
Gift Card Number as it appears on the gift card.
C Required when generating token from hand keyed card.
Gift Card Expiry Date as it appears on gift card formatted as
MMYY. ssl_encrypted_track1_data C
Required for generating token using swiped or contactless
(MSD) gift cards from a Magtek encrypting reader.
This is the encrypted Track 1 data only of the gift card extracted from the encrypting device. ssl_encrypted_track2_data C ssl_enc_track_data ssl_ksn
C
C
Required for generating token using swiped or contactless
(MSD) gift cards from a Magtek encrypting reader.
This is the encrypted Track 2 data only of the gift card extracted from the encrypting device.
Required for generating token using swiped or contactless
(MSD) gift card from an Ingenico encrypting device.
This is the entire encrypted Track data combined into a single cipher text that was extracted from the Ingenico encrypting device.
Required for all encrypting devices for payment cards when swipe data is sent.
The Key Serial Number generated from the swiped payment card, this is the value returned by the encrypting device.
This value is used to encrypt the PAN data, using the
Derived Unique Key Per Transaction (DUKPT) method. It is a
10 byte composite field that is transmitted as 20 alphanumeric character fixed length.
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Loyalty Card Transactions
This message format is for either a whole track, track 1 or track 2 magnetic stripe read or hand keyed loyalty card transactions (LT) available for all supported market segments.
Note:
You must pass one of the following fields:
Track data in the ssl_loyalty_track_data field for swiped or contactless (MSD) transactions
The encrypted track data for swiped or contactless (MSD) loyalty transactions:
Track 1 data in the ssl_encrypted_loyalty_track1_data field and/or track 2 data in the ssl_encrypted_loyalty_track2_data field, extracted from the
Magtek readers (MagneSafe encryption). Refer to the Encryption section for more
information.
Or
Entire track data in the ssl_enc_loyalty_track_data field captured from the
Ingenico device (3DES DUKPT encryption). Refer to the Encryption section for more
information.
The card number in the ssl_loyalty_card_number field for hand keyed transactions
The phone number in the ssl_phone field (phone numbers are required for enrollment)
Loyalty Card Enrollment (ltenrollment)
Loyalty cards must be activated prior to use, a phone number must be obtained. Cardholder has the option to be enrolled using a phone number only or enrolled using a loyalty card number and have the phone number linked to it.
Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_user_id ssl_pin ssl_show_form
Y
Y
Req? Description
Y
Loyalty Card Enrollment (ltenrollment).
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive.
Y
N
Converge PIN as configured within Converge, case sensitive.
Set value to true to show the Converge Payment Form
(Available only for process.do), set to false otherwise.
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Input Field Name
ssl_phone ssl_enrollment ssl_loyalty_track_data ssl_ksn
Req? Description
Y Required for all enrollments, when enrolling a loyalty card the phone number must be passed. This will allow accessing the loyalty information based on phone number for future transactions when a loyalty card is not available. Max 10 digits, no spaces or dashes.
Y Required to indicate enrollment action. The possible values listed as follows:
02 – Enroll and link loyalty card and phone number
03 – Enroll and link only phone number
C
C
Required with linking loyalty card enrollment option for hand keyed loyalty card.
The raw track I and/or II data as read from the magnetic strip on the loyalty card, including the beginning and ending sentinels. The expiration date, first and last names of the cardholder are included with the Track I data.
Notes:
If using a MagTek encrypting device (MagneSafe), pass the encrypted loyalty track1 data in the ssl_encrypted_loyalty_track1_data
and/or the encrypted loyalty track 2 data in the ssl_encrypted_loyalty_track2_data
.
If using an Ingenico encrypting device (Generic
TDES DUKPT), pass the entire encrypted track data of the loyalty card combined into a single cipher text in the ssl_enc_loyalty_track_data.
Refer to the Encryption section for more
information.
Required when sending track data from an encrypting device for payment cards.
The Key Serial Number generated from the swiped payment card, this is the value returned by the encrypting device. This value is used to encrypt the PAN data, using the Derived
Unique Key Per Transaction (DUKPT) method. It is a 10 byte composite field that is transmitted as 20 alphanumeric character fixed length.
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Input Field Name Req? Description
ssl_loyalty_card_number C Required with linking loyalty card enrollment option for hand keyed loyalty card.
If loyalty card is available, hand keyed data can be passed.
Loyalty card number as it appears on the loyalty card. ssl_loyalty_exp_date N ssl_amount
N
Optional when a loyalty card is available for hand-keyed transactions. If not sent it is defaulted to 1249.
Loyalty card expiry date as it appears on loyalty card.
Format: MMYY.
Optional, if not sent it is defaulted to 0.00.
Transaction amount, number with two decimal places.
Purchase is not necessary for enrollment. For example: 1.00.
Response
Output Field Name
ssl_result ssl_result_message ssl_txn_id ssl_txn_time
Description
Outcome of a transaction. A response that contains ssl_result
of 0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized.
Transaction result message. Example: APPROVAL, PARTIAL
APPROVAL. Refer to the Authorization Response Codes section
for an extensive list of possible returned messages.
Transaction identification number. This is a unique number used to identify the transaction.
Date and time when the transaction was processed. Format:
MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10
AM. ssl_loyalty_account_balance Remaining balance on the loyalty card. ssl_amount
Transaction amount. Returned based on the merchant setup. ssl_approval_code Transaction approval code. ssl_loyalty_card_number ssl_loyalty_exp_date
Masked card number.
Returned based on merchant setup. ssl_phone ssl_loyalty_program ssl_access_code
The phone number.
This value is used to return the merchant’s loyalty program description to be printed on the consumer’s receipt.
This value is used to identify the randomly generated access code that is tied to the primary customer for the account created as part of the loyalty program.
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Output Field Name
ssl_promo_list errorCode errorMessage errorName
Description
The promo list will contain a list of all promo products; the data for each promo product will be nested and embedded between beginning and ending elements <ssl_promo_product> up to
5 promo products. Each promo product ssl_promo_product will contain ssl_promo_code, ssl_promo_code_name, ssl_promo_code_description
, and ssl_promo_code_issue_points
.
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information.
Detailed explanation of the error returned only if an error occurred, this field may be changed based on merchant
configuration in the user interface. Refer to the Error Codes
section for more information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
Loyalty Card Redemption (ltredeem)
Loyalty card redemption transaction is used to redeem points; either a phone number or a loyalty card data can be used.
Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_user_id ssl_pin ssl_show_form ssl_phone
Y
Y
Req? Description
Y
Loyalty Card Redemption (ltredeem).
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive.
Y
N
C
Converge PIN as configured within Converge, case sensitive.
Set value to true to show the Converge Payment Form
(available only for process.do), set to false otherwise.
Required when a loyalty card is not available, this will allow accessing the loyalty information based on phone number.
Max 10 digits, no spaces or dashes.
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Input Field Name
ssl_loyalty_track_data ssl_ksn ssl_loyalty_card_number ssl_loyalty_exp_date
Req? Description
C Required when a loyalty card is available for swiped transactions.
The raw track I and/or II data as read from the magnetic strip on the loyalty card, including the beginning and ending sentinels. The expiration date, first and last names of the cardholder are included with the Track I data.
Notes:
If using a MagTek encrypting device (MagneSafe), pass the encrypted loyalty track1 data in the ssl_encrypted_loyalty_track1_data
and/or the encrypted loyalty track 2 data in the ssl_encrypted_loyalty_track2_data
.
If using an Ingenico encrypting device (Generic
TDES DUKPT), pass the entire encrypted track data of the loyalty card combined into a single cipher text in the ssl_enc_loyalty_track_data.
Refer to the Encryption section for more
information.
C
C
N
Required when sending track data from an encrypting device for payment cards.
The Key Serial Number generated from the swiped payment card, this is the value returned by the encrypting device. This value is used to encrypt the PAN data, using the Derived
Unique Key Per Transaction (DUKPT) method. It is a 10 byte composite field that is transmitted as 20 alphanumeric character fixed length.
Required when a loyalty card is available for hand-keyed transactions.
Loyalty card number as it appears on the loyalty card.
Optional when a loyalty card is available for hand-keyed transactions. If not sent it is defaulted to 1249.
Loyalty card expiry date as it appears on loyalty card.
Format: MMYY. ssl_amount ssl_promo_code
Y
Y
Transaction sale amount, number with two decimal places.
For example: 1.00.
Promo code to use. Once used it cannot be used again.
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Response
Output Field Name
ssl_result ssl_result_message ssl_txn_id
Description
Outcome of a transaction. A response that contains ssl_result
of 0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized.
Transaction result message. Example: APPROVAL. Refer to the
Authorization Response Codes section for an extensive list of
possible returned messages.
Transaction identification number. This is a unique number used to identify the transaction. ssl_txn_time ssl_loyalty_card_number
Date and time when the transaction was processed. Format:
MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10
AM. ssl_loyalty_account_balance Remaining balance on the loyalty card. ssl_amount Transaction amount. Returned based on the merchant setup. ssl_approval_code Transaction approval code.
Masked card number. ssl_loyalty_exp_date ssl_phone
Returned based on merchant setup.
The phone number. ssl_promo_code ssl_loyalty_program ssl_access_code ssl_promo_list
Promo code used in this transaction.
This value is used to return the merchant’s loyalty program description to be printed on the consumer’s receipt.
This value is used to identify the randomly generated access code that is tied to the primary customer for the account created as part of the loyalty program.
The promo list will contain a list of all promo products; the data for each promo product will be nested and embedded between beginning and ending elements <ssl_promo_product> up to
5 promo products. Each promo product ssl_promo_product will contain ssl_promo_code, ssl_promo_code_name, ssl_promo_code_description
, and ssl_promo_code_issue_points
.
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Output Field Name
errorCode errorMessage errorName
Description
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information.
Detailed explanation of the error returned only if an error occurred, this field may be changed based on merchant
configuration in the user interface. Refer to the Error Codes
section for more information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
Loyalty Card Return (ltreturn)
Loyalty card return transaction is used to return points to the loyalty card, either a phone number or a loyalty card data can be used. Promo code can only be consumed once and cannot be returned.
Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_user_id ssl_pin ssl_show_form ssl_phone
Y
Y
N
Req? Description
Y
Loyalty Card Return (ltreturn).
Y Converge ID as provided by Elavon.
C
Converge User ID as configured on Converge, case sensitive.
Converge PIN as configured within Converge, case sensitive.
Set value to true to show the Converge Payment Form
(Available only for process.do), set to false otherwise.
Required when a loyalty card is not available, this will allow accessing the loyalty information based on phone number.
Max 10 digits, no spaces or dashes.
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Input Field Name
ssl_loyalty_track_data ssl_ksn ssl_loyalty_card_number ssl_loyalty_exp_date ssl_amount
Req? Description
C Required when a loyalty card is available for swiped transactions.
The raw track I and/or II data as read from the magnetic strip on the loyalty card, including the beginning and ending sentinels. The expiration date, first and last names of the cardholder are included with the Track I data.
Notes:
If using a MagTek encrypting device (MagneSafe), pass the encrypted loyalty track1 data in the ssl_encrypted_loyalty_track1_data
and/or the encrypted loyalty track 2 data in the ssl_encrypted_loyalty_track2_data
.
If using an Ingenico encrypting device (Generic
TDES DUKPT), pass the entire encrypted track data of the loyalty card combined into a single cipher text in the ssl_enc_loyalty_track_data.
Refer to the Encryption section for more
information.
C
C
N
Y
Required when sending track data from an encrypting device for payment cards.
The Key Serial Number generated from the swiped payment card, this is the value returned by the encrypting device. This value is used to encrypt the PAN data, using the Derived
Unique Key Per Transaction (DUKPT) method. It is a 10 byte composite field that is transmitted as 20 alphanumeric character fixed length.
Required when a loyalty card is available for hand-keyed transactions.
Loyalty card number as it appears on the loyalty card.
Optional when a loyalty card is available for hand-keyed transactions. If not sent it is defaulted to 1249.
Loyalty card expiry date as it appears on loyalty card.
Format: MMYY.
Transaction amount, number with two decimal places. For example: 1.00.
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Response
Output Field Name
ssl_result ssl_result_message ssl_txn_id
Description
Outcome of a transaction. A response that contains ssl_result
of 0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized.
Transaction result message. Example: APPROVAL. Refer to the
Authorization Response Codes section for an extensive list of
possible returned messages.
Transaction identification number. This is a unique number used to identify the transaction. ssl_txn_time ssl_loyalty_card_number
Date and time when the transaction was processed. Format:
MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10
AM. ssl_loyalty_account_balance Remaining balance on the loyalty card. ssl_amount Transaction amount. Returned based on the merchant setup. ssl_approval_code Transaction approval code.
Masked card number. ssl_loyalty_exp_date ssl_phone
Returned based on merchant setup.
The phone number. ssl_loyalty_program ssl_access_code ssl_promo_list
This value is used to return the merchant’s loyalty program description to be printed on the consumer’s receipt.
This value is used to identify the randomly generated access code that is tied to the primary customer for the account created as part of the loyalty program.
The promo list will contain a list of all promo products; the data for each promo product will be nested and embedded between beginning and ending elements <ssl_promo_product> up to
5 promo products. Each promo product ssl_promo_product will contain ssl_promo_code, ssl_promo_code_name, ssl_promo_code_description
and ssl_promo_code_issue_points
.
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Output Field Name
errorCode errorMessage errorName
Description
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information.
Detailed explanation of the error returned only if an error occurred, this field may be changed based on merchant
configuration in the user interface. Refer to the Error Codes
section for more information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
Loyalty Card Add Points (ltaddpoints)
This transaction type is used to add points to the loyalty card, either a phone number or a loyalty card data can be used. Points are added to the card and returned in the response.
Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_user_id ssl_pin ssl_show_form ssl_phone
Y
Y
Req? Description
Y Loyalty Card Add Points (ltaddpoints).
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive.
Y
N
C
Converge PIN as configured within Converge, case sensitive.
Set value to true to show the Converge Payment Form
(Available only for process.do), set to false otherwise.
Required when a loyalty card is not available, this will allow accessing the loyalty information based on phone number.
Max 10 digits, no spaces or dashes.
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Input Field Name
ssl_loyalty_track_data
Req? Description
C Required when a loyalty card is available for swiped transactions.
The raw track I and/or II data as read from the magnetic strip on the loyalty card, including the beginning and ending sentinels. The expiration date, first and last names of the cardholder are included with the Track I data.
Notes:
If using a MagTek encrypting device (MagneSafe), pass the encrypted loyalty track1 data in the ssl_encrypted_loyalty_track1_data
and/or the encrypted loyalty track 2 data in the ssl_encrypted_loyalty_track2_data
.
If using an Ingenico encrypting device (Generic
TDES DUKPT), pass the entire encrypted track data of the loyalty card combined into a single cipher text in the ssl_enc_loyalty_track_data.
Refer to the Encryption section for more
information. ssl_loyalty_card_number C ssl_loyalty_exp_date ssl_amount
N
Y
Required when a loyalty card is available for hand-keyed transactions.
Loyalty card number as it appears on the loyalty card.
Optional when a loyalty card is available for hand-keyed transactions. If not sent it is defaulted to 1249.
Loyalty card expiry date as it appears on loyalty card.
Format: MMYY.
Transaction sale amount, number with two decimal places.
For example: 1.00.
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Response
Output Field Name
ssl_result ssl_result_message ssl_txn_id
Description
Outcome of a transaction. A response that contains ssl_result
of 0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized.
Transaction result message. Example: APPROVAL. Refer to the
Authorization Response Codes section for an extensive list of
possible returned messages.
Transaction identification number. This is a unique number used to identify the transaction. ssl_txn_time ssl_loyalty_card_number
Date and time when the transaction was processed. Format:
MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10
AM. ssl_loyalty_account_balance Remaining balance on the loyalty card. ssl_amount Transaction amount. Returned based on the merchant setup. ssl_approval_code Transaction approval code
Masked card number. ssl_loyalty_exp_date ssl_phone
Returned based on merchant setup.
The phone number. ssl_loyalty_program ssl_access_code ssl_promo_list
This value is used to return the merchant’s loyalty program description to be printed on the consumer’s receipt.
This value is used to identify the randomly generated access code that is tied to the primary customer for the account created as part of the loyalty program.
The promo list will contain a list of all promo products; the data for each promo product will be nested and embedded between beginning and ending elements <ssl_promo_product> up to
5 promo products. Each promo product ssl_promo_product will contain ssl_promo_code, ssl_promo_code_name, ssl_promo_code_description
and ssl_promo_code_issue_points
.
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Output Field Name
errorCode errorMessage errorName
Description
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information.
Detailed explanation of the error returned only if an error occurred, this field may be changed based on merchant
configuration in the user interface. Refer to the Error Codes
section for more information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
Loyalty Card Balance Inquiry (ltinquiry)
Loyalty card inquiry transaction is used to get current balance and any current rewards or offers are available for this loyalty card, either a phone number or a loyalty card data can be used.
Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_user_id ssl_pin ssl_show_form ssl_phone
Y
Y
Req? Description
Y Loyalty Card Balance Inquiry (ltinquiry).
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive.
Y
N
C
Converge PIN as configured within Converge, case sensitive.
Set value to true to show the Converge Payment Form
(Available only for process.do), set to false otherwise.
Required when a loyalty card is not available, this will allow accessing the loyalty information based on phone number.
Max 10 digits, no spaces or dashes.
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Input Field Name
ssl_loyalty_track_data ssl_ksn ssl_loyalty_card_number ssl_loyalty_exp_date
Req? Description
C Required when a loyalty card is available for swiped transactions.
The raw track I and/or II data as read from the magnetic strip on the loyalty card, including the beginning and ending sentinels. The expiration date, first and last names of the cardholder are included with the Track I data.
Notes:
If using a MagTek encrypting device (MagneSafe), pass the encrypted loyalty track1 data in the ssl_encrypted_loyalty_track1_data
and/or the encrypted loyalty track 2 data in the ssl_encrypted_loyalty_track2_data
.
If using an Ingenico encrypting device (Generic
TDES DUKPT), pass the entire encrypted track data of the loyalty card combined into a single cipher text in the ssl_enc_loyalty_track_data.
Refer to the Encryption section for more
information.
C
C
N
Required when sending track data from an encrypting device for payment cards.
The Key Serial Number generated from the swiped payment card, this is the value returned by the encrypting device. This value is used to encrypt the PAN data, using the Derived
Unique Key Per Transaction (DUKPT) method. It is a 10 byte composite field that is transmitted as 20 alphanumeric character fixed length.
Required when a loyalty card is available for hand-keyed transactions.
Loyalty card number as it appears on the loyalty card.
Optional when a loyalty card is available for hand-keyed transactions. If not sent it is defaulted to 1249.
Loyalty card expiry date as it appears on loyalty card.
Format: MMYY.
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Response
Output Field Name
ssl_result ssl_result_message ssl_txn_id
Description
Outcome of a transaction. A response that contains ssl_result
of 0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized.
Transaction result message. Example: APPROVAL. Refer to the
Authorization Response Codes section for an extensive list of
possible returned messages.
Transaction identification number. This is a unique number used to identify the transaction. ssl_txn_time ssl_loyalty_exp_date
Date and time when the transaction was processed. Format:
MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10
AM. ssl_loyalty_account_balance Remaining balance on the loyalty card. ssl_approval_code Transaction approval code. ssl_loyalty_card_number Masked card number.
Returned based on merchant setup. ssl_phone ssl_loyalty_program
The phone number.
This value is used to return the merchant’s loyalty program description to be printed on the consumer’s receipt. ssl_access_code ssl_promo_list errorCode errorMessage errorName
This value is used to identify the randomly generated access code that is tied to the primary customer for the account created as part of the loyalty program.
The promo list will contain a list of all promo products; the data for each promo product will be nested and embedded between beginning and ending elements <ssl_promo_product> up to
5 promo products. Each promo product ssl_promo_product will contain ssl_promo_code, ssl_promo_code_name, ssl_promo_code_description
and ssl_promo_code_issue_points
.
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information.
Detailed explanation of the error returned only if an error occurred, this field may be changed based on merchant
configuration in the user interface. Refer to the Error Codes
section for more information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
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Loyalty Card Lead Inquiry (ltleadinquiry)
Lead Inquiry transaction is used to determine if a payment card is enrolled in the loyalty program and has any current offers\rewards available for redemption. If the payment card is not enrolled and the cardholder wishes to enroll the application can link the card using a Credit Card Sale
(ccsale). This transaction type requires a credit card number.
Request
Input Field Name Req? Description
ssl_transaction_type Y
Loyalty Card Inquiry (ltinquiry). ssl_merchant_id Y Converge ID as provided by Elavon. ssl_user_id ssl_pin
Y
Y
Converge User ID as configured on Converge, case sensitive.
Converge PIN as configured within Converge, case sensitive. ssl_show_form N ssl_track_data ssl_ksn
C
C
Set value to true to show the Converge Payment Form (Available only for process.do), set to false otherwise.
Required for swiped transactions.
The raw track I and/or II data from the magnetic strip on the payment card including beginning and ending sentinels.
Expiration date, first and last name of the cardholder are included with the Track I data.
Notes:
If using a Magtek encrypting device, pass the encrypted track data in the ssl_encrypted_track1_data and/or ssl_encrypted_track2_data.
If using an Ingenico encrypting device, pass the encrypted track data in the ssl_enc_track_data.
Refer to the Encryption section for more information.
Required when sending track data from an encrypting device for payment cards.
The Key Serial Number generated from the swiped payment card, this is the value returned by the encrypting device. This value is used to encrypt the PAN data, using the Derived Unique Key Per
Transaction (DUKPT) method. It is a 10 byte composite field that is transmitted as 20 alphanumeric character fixed length.
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Input Field Name
ssl_card_number ssl_exp_date ssl_amount
Req? Description
C Required for hand-keyed transactions.
Credit Card Number as it appears on the credit card.
C Required for hand-keyed transactions.
Credit Card Expiry Date as it appears on credit card formatted as
MMYY.
Note: Do not send an expiration date with a token that is stored in the Card Manager.
Y Required, the transaction sale amount. Number with 2 decimal places. This amount includes the Net amount and Sales Tax.
Note: When payment card is associated to a loyalty program and has points, rewards or discounts available, the cardholder can opt to use the rewards towards current sale. In this case a new transaction amount is calculated.
Response
Output Field Name
ssl_result ssl_result_message
Description
Outcome of a transaction. A response that contains ssl_result
of 0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized.
Transaction result message. Example: APPROVAL. Refer to the
Authorization Response Codes section for an extensive list of
possible returned messages. ssl_txn_id ssl_txn_time ssl_card_number
Transaction identification number. This is a unique number used to identify the transaction.
Date and time when the transaction was processed. Format:
MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10
AM. ssl_approval_code Transaction approval code. ssl_loyalty_account_balance
Remaining balance on the loyalty card. ssl_account_balance Balance on the payment card. ssl_amount Transaction amount. Returned based on the merchant setup.
Masked card number. ssl_loyalty_program ssl_access_code
This value is used to return the merchant’s loyalty program description to be printed on the consumer’s receipt.
This value is used to identify the randomly generated access code that is tied to the primary customer for the account created as part of the loyalty program.
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Output Field Name
ssl_account_status ssl_loyalty_prompt
Description
Status of account
1 = Setup (Lead)
2 = Active
3 = Suspended
4 = Expired
5 = Closed
Determine if the point of Sale application should prompt the consumer to enroll or not.
N = Do not prompt
Y = Prompt to enroll ssl_tender_amount ssl_promo_code ssl_promo_code_name
The new discounted amount, this value is used to identify the transaction amount less the discount for the current offer, if available.
Promotion/offer code.
Promotion/offer name. ssl_promo_code_description Promotion/offer description. ssl_promo_code_issue_points Issue points for this promotional code. ssl_promo_list The promo list will contain a list of all promo products; the data for each promo product will be nested and embedded between beginning and ending elements <ssl_promo_product> up to
5 promo products. Each promo product ssl_promo_product will contain ssl_promo_code, ssl_promo_code_name, ssl_promo_code_description
and ssl_promo_code_issue_points
. errorCode Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information. errorMessage errorName
Detailed explanation of the error returned only if an error occurred, this field may be changed based on merchant
configuration in the user interface. Refer to the Error Codes
section for more information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
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Loyalty Card Member Inquiry (ltmemberinquiry)
Member Inquiry transaction is used to determine if a payment card or phone number is registered to a member and has any current offers\rewards available for redemption. If the loyalty card or the phone number is not enrolled and the cardholder wishes to enroll, the application can link the card or phone number using an enrollment (ltenrollment). Either a phone number or the loyalty card data can be used.
Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_user_id ssl_pin ssl_show_form ssl_phone ssl_loyalty_track_data
Y
Y
Req? Description
Y
Loyalty Member Inquiry l(tmemberinquiry).
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive.
Y
N
Converge PIN as configured within Converge, case sensitive.
Set value to true to show the Converge Payment Form
(Available only for process.do), set to false otherwise.
C
C
Required when a loyalty card is not available, this will allow accessing the loyalty information based on phone number.
Max 10 digits, no spaces or dashes.
Required when a loyalty card is available for swiped transactions.
The raw track I and/or II data as read from the magnetic strip on the loyalty card, including the beginning and ending sentinels. The expiration date, first and last names of the cardholder are included with the Track I data.
Notes:
If using a MagTek encrypting device (MagneSafe), pass the encrypted loyalty track1 data in the ssl_encrypted_loyalty_track1_data
and/or the encrypted loyalty track 2 data in the ssl_encrypted_loyalty_track2_data
.
If using an Ingenico encrypting device (Generic
TDES DUKPT), pass the entire encrypted track data of the loyalty card combined into a single cipher text in the ssl_enc_loyalty_track_data.
Refer to the Encryption section for more
information.
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Input Field Name
ssl_ksn
Req? Description
C Required when sending track data from an encrypting device for payment cards.
The Key Serial Number generated from the swiped payment card, this is the value returned by the encrypting device. This value is used to encrypt the PAN data, using the Derived
Unique Key Per Transaction (DUKPT) method. It is a 10 byte composite field that is transmitted as 20 alphanumeric character fixed length. ssl_loyalty_card_number C Required when a loyalty card is available for hand-keyed transactions.
Loyalty card number as it appears on the loyalty card. ssl_loyalty_exp_date C Required when a loyalty card is available for hand-keyed transactions.
Loyalty card expiry date as it appears on loyalty card. ssl_amount Y Required, the transaction sale amount. Number with 2 decimal places. This amount includes the Net amount and
Sales Tax.
Note: When loyalty card is associated to a loyalty program and has points, rewards or discounts available, the cardholder can opt to use the rewards towards current sale. In this case a new transaction amount is calculated.
Response
Output Field Name
ssl_result ssl_result_message
Description
Outcome of a transaction. A response that contains ssl_result
of 0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized.
Transaction result message. Example: APPROVAL. Refer to the
Authorization Response Codes section for an extensive list of
possible returned messages. ssl_txn_id ssl_txn_time
Transaction identification number. This is a unique number used to identify the transaction.
Date and time when the transaction was processed. Format:
MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10
AM. ssl_approval_code Transaction approval code. ssl_loyalty_account_balance
Remaining balance on the loyalty card. ssl_amount Transaction amount. Returned based on the merchant setup.
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Output Field Name
ssl_loyalty_card_number ssl_loyalty_exp_date ssl_phone ssl_loyalty_program ssl_access_code ssl_account_status
Description
Masked card number.
Returned based on merchant setup.
The phone number.
This value is used to return the merchant’s loyalty program description to be printed on the consumer’s receipt.
This value is used to identify the randomly generated access code that is tied to the primary customer for the account created as part of the loyalty program.
Status of account:
1= Not a Loyalty Program Member based on Payment
Card
2 = Already Enrolled for Loyalty Based on Payment
Card
3 = Suspended Loyalty Card
4 = Expired Loyalty Card
5 = Closed Loyalty Card ssl_tender_amount ssl_promo_code ssl_promo_code_name
The new discounted amount, this value is used to identify the transaction amount less the discount for the current offer, if available.
Promotion/offer code.
Promotion/offer name. ssl_promo_code_description Promotion/offer description. ssl_promo_code_issue_points
Issue points for this promotional code. ssl_promo_list The promo list will contain a list of all promo products; the data for each promo product will be nested and embedded between beginning and ending elements <ssl_promo_product> up to
5 promo products. Each promo product ssl_promo_product will contain ssl_promo_code, ssl_promo_code_name, ssl_promo_code_description
and ssl_promo_code_issue_points
.
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Output Field Name
errorCode errorMessage errorName
Description
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information.
Detailed explanation of the error returned only if an error occurred, this field may be changed based on merchant
configuration in the user interface. Refer to the Error Codes
section for more information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
Loyalty Card Void (ltvoid)
The ltvoid is a transaction that removes a loyalty transaction from the open batch and restores the points or promo code back to the card. The ltvoid command is typically used for same day returns or to correct cashier mistakes. This action can only be performed before the batch is settled. To perform an ltvoid, you must submit the transaction ID received from the original loyalty transaction.
Note: The ssl_show_form property does not apply on Void transactions.
Request
Input Field Name
ssl_transaction_type Y ssl_merchant_id
Req? Description
Y
Loyalty Void (ltvoid).
Converge ID as provided by Elavon. ssl_user_id ssl_pin
Y
Y
Converge User ID as configured on Converge, case sensitive.
Converge PIN as configured within Converge, case sensitive. ssl_txn_id
Y Unique identifier returned on the original loyalty transaction.
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Response
Output Field Name
ssl_result ssl_result_message ssl_txn_id errorName
Description
Outcome of a transaction. A response that contains ssl_result
of 0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized.
Transaction result message. Example: APPROVAL. Refer to the
Authorization Response Codes section for an extensive list of
possible returned messages.
Transaction identification number. This is a unique number used to identify the transaction. ssl_txn_time ssl_loyalty_exp_date
Date and time when the transaction was processed. Format:
MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10
AM. ssl_approval_code Transaction approval code. ssl_loyalty_account_balance Remaining balance on the loyalty card. ssl_loyalty_card_number Masked card number.
Returned based on merchant setup. ssl_phone ssl_promo_code
The phone number.
Promo code used in this transaction. ssl_loyalty_program ssl_access_code errorCode
This value is used to return the merchant’s loyalty program description to be printed on the consumer’s receipt.
This value is used to identify the randomly generated access code that is tied to the primary customer for the account created as part of the loyalty program.
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information. errorMessage Detailed explanation of the error returned only if an error occurred, this field may be changed based on merchant
configuration in the user interface. Refer to the Error Codes
section for more information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
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Loyalty Card Delete (ltdelete)
The ltdelete is a transaction that attempts a reversal on a loyalty authorization, once successful it deletes the transaction from the loyalty batch. A transaction that has been deleted from the batch cannot be recovered.
Reversals restore the previous points or promo on a card and removes the transaction from the batch so there is no record. For all cashier mistakes it is recommended to use the loyalty voids instead. To perform an ltreversal, you must submit the transaction ID received from the original transaction.
Note: The ssl_show_form property does not apply on Delete transactions.
Request
Input Field Name Req? Description
ssl_transaction_type Y Loyalty Card Delete (ltdelete). ssl_merchant_id ssl_pin
Y
Y
Converge ID as provided by Elavon.
Converge PIN as configured within Converge, case sensitive. ssl_user_id ssl_txn_id
Y
Y
Converge User ID as configured on Converge, case sensitive.
Unique identifier returned on the original transaction.
Response
Output Field Name
ssl_result ssl_result_message ssl_txn_id ssl_txn_time
Description
Outcome of a transaction. A response that contains ssl_result
of 0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized.
Transaction result message. Example: APPROVAL. Refer to the
Authorization Response Codes section for an extensive list of
possible returned messages.
Transaction identification number. This is a unique number used to identify the transaction.
Date and time when the transaction was processed. Format:
MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10
AM. ssl_approval_code Transaction approval code. ssl_loyalty_account_balance Remaining balance on the loyalty card. ssl_loyalty_card_number Masked card number. ssl_loyalty_exp_date Returned based on merchant setup.
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Output Field Name
ssl_phone ssl_promo_code ssl_loyalty_program ssl_access_code errorCode errorMessage errorName
Description
The phone number.
Promo code used in this transaction.
This value is used to return the merchant’s loyalty program description to be printed on the consumer’s receipt.
This value is used to identify the randomly generated access code that is tied to the primary customer for the account created as part of the loyalty program.
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information.
Detailed explanation of the error returned only if an error occurred, this field may be changed based on merchant
configuration in the user interface. Refer to the Error Codes
section for more information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
Electronic Check Transactions
Electronic Checks Service (ECS) supports two types of check processing: check present ECS Paper
Check and check not present ACH ECheck.
Important Notes:
Credentials
A unique API user different from the Merchant Admin (MA) user ID must be used.
Check Data
You must pass one of the following fields:
MICR check data and image, electronically captured from a check reader for ECS Paper
Check Conversion: POP, BOC, and ARC.
Hand-keyed check information for ACH ECheck: WEB, TEL, PPD, CCD. Refer to the
Electronic Check ACH ECheck section for more information and best practices.
Recurring
No MICR data or check images are allowed when setting up recurring payments for electronic checks.
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Electronic Check Purchase (ecspurchase)
The ecspurchase is a transaction in which money is debited from a checking account using a check. Data is either captured manually (ACH ECheck : WEB, TEL, PPD, CCD) or from a paper check
(ECS Paper Conversion: POP, BOC and ARC) using a check reader device.
Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_user_id ssl_pin ssl_micr_data ssl_check_image ssl_aba_number ssl_bank_account_number
Y
Y
Req? Description
Y Check Sale (ecspurchase).
Y
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive.
Converge PIN as configured within Converge, case sensitive.
Required only for ECS Paper Check conversion.
MICR number as read through the check reader.
The unformatted Magnetic Ink Character Recognition
(MICR) data will be the exact MICR line from the check, including spaces, except that the MICR symbols will be replaced as follows (raw TOAD format):
The Transit symbol ( ) must be replaced by the letter (T) in either upper or lower case.
The On-US symbol ( ) must be replaced by the letter (O) in either upper or lower case.
The Amount symbol ( ) must be replaced by the letter (A) in either upper or lower case.
The Dash symbol ( ) must be replaced by the letter (D) in either upper or lower case.
Required only for ECS Paper Check conversion.
Check Image Data base 64 TIFF image. Failure to properly format the image in a BASE64 encode message will result in an error when attempting to post the message.
C
C
Required only for ACH ECheck.
Routing/Transit Number as printed on the Check.
Required only for ACH ECheck.
Bank account number as printed on the Check. Not applicable for Paper Check conversion.
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Input Field Name
ssl_check_number ssl_bank_account_type ssl_agree ssl_amount ssl_ecs_product_code ssl_first_name ssl_last_name ssl_company ssl_drivers_license_number ssl_drivers_license_ phone_number ssl_drivers_license_state
Req? Description
N Optional for ACH ECheck. (Not applicable Paper Check conversion.)
The check Number as printed on the Check. Check number is rarely used for ACH ECheck.
C Required only for ACH ECheck.
The bank account type. One numeric digit value, valid values are: 0 for Personal, 1 for Business.
C
Y
N
C
Required only for ACH ECheck.
The agreement flag. One numeric digit value, valid values are: 1 for I agree, 0 for I do not Agree.
Transaction Sale Amount. Must be number with 2 decimal places. This amount does not include the tip amount which must be sent separately if needed.
Optional for ACH ECheck. Not applicable for Paper Check conversion.
The ACH type. 3 alpha value, valid values are: WEB, TEL,
PPD, sent only when account type is personal to indicate the type of ACH transaction to process. This value is automatically set to CCD when the check is business.
Required for ACH ECheck with Personal Checks.
The Consumer first name. Alphanumeric.
C
C
C
C
C
Required for ACH ECheck with Personal Checks.
The Consumer last name.
Required for ACH ECheck with Business Checks.
Company Name.
Required with ECS Paper Check – Guarantee.
Driver’s License number as entered by the user.
Alphanumeric.
Required with ECS Paper Check – Guarantee.
Customers 10 digit Phone number including the area code.
Required with ECS Paper Check – Guarantee.
State Code
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Input Field Name
ssl_tip_amount ssl_server ssl_shift
CON-0002-N
Req? Description
N Only used in a Service market segment.
Tip or gratuity amount to be added to the transaction sale amount. Number with 2 decimal places, can be 0.00 to indicate no tip was provided.
N
N
Only used in a Service market segment.
Server ID, this is the clerk, cashier, and waiter or waitress identification number.
Alphanumeric, Example: Jack.
Only used in a Service market segment.
Shift, can refer to or used to identify time period, course or type of service.
Alphanumeric, Example: Lunch.
Response
Output Field Name
ssl_result ssl_result_message ssl_txn_id ssl_txn_time ssl_amount ssl_base_amount ssl_tip_amount ssl_approval_code ssl_reference_number ssl_bank_account_number ssl_check_number
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Description
Outcome of a transaction. A response that contains ssl_result
of 0 represents an Approved transaction. A response containing any other value for ssl_result represents a Declined transaction preventing it from being authorized.
Transaction result message. Example: APPROVAL.
Transaction identification number. This is a unique number used to identify the transaction.
Date and time when the transaction was processed.
Format: MM/DD/YYYY hh:mm:ss PM/AM. Example:
03/18/2010 10:34:10 AM.
The total transaction amount. Returned based on merchant setup.
Only used in a Service market segment.
Base amount. Transaction amount sent originally on the request. Returned based on merchant setup.
Only used in a Service market segment.
Tip or gratuity amount that was added or updated.
Returned based on merchant setup.
Transaction approval code.
The reference number.
Bank account number.
The check number.
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Output Field Name
ssl_drivers_license_number ssl_drivers_license_phone_number Customers 10 digit Phone number including the area code. ssl_drivers_license_state ssl_aba_number
State Code.
Routing/Transit Number from the parsed MICR data. ssl_server
Description
The driver’s license number as entered by the user. ssl_shift
Server Id submitted with the request. Only returned on
Service market segment based on the merchant setup.
Shift information submitted with the request. Only returned on Service market segment based on the merchant setup. ssl_email errorCode errorMessage errorName
Returned based on merchant setup.
Error code returned only if an error occurred, typically when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to
authorization. This is a numeric field. Refer to the Error
Codes section for more information.
Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant
configuration in the user interface. Refer to the Error
Codes section for more information.
Error name or reason for the error returned only if an
error occurred. Refer to the Error Codes section for more
information.
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Electronic Check Void (ecsvoid)
The ecsvoid is a transaction that reverses a Check Sale. No funds will be deposited into the merchant’s bank account. The ecsvoid command is typically used to correct cashier mistakes.
There is a 10-minute limited window in which a Check Card void can be completed. To perform an ecsvoid you must submit the transaction ID submitted in the original transaction.
Note: The ssl_show_form property does not apply on Void transactions.
Request
Input Field Name Req? Description
ssl_transaction_type
Y Check Void (ecsvoid). ssl_merchant_id Y Converge ID as provided by Elavon. ssl_user_id ssl_pin ssl_txn_id
Y
Y
Y
Converge User ID as configured on Converge, case sensitive.
Converge PIN as configured within Converge, case sensitive.
Unique identifier returned on the original transaction.
Response
Output Field Name
ssl_result ssl_result_message Transaction result message. Example: APPROVAL. ssl_txn_id
Transaction identification number. This is a unique number used to identify the transaction. ssl_approval_code Transaction approval code. ssl_txn_time Date and time when the transaction was processed. Format: MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10 AM. errorCode
Error code returned only if an error occurred, typically when the transaction failed validation or the request is incorrect. This will prevent the transaction
from going to authorization. This is a numeric field. Refer to the Error Codes
section for more information. errorMessage Detailed explanation of the error returned only if an error occurred, this field may be changed based on merchant configuration in the user interface.
Refer to the Error Codes section for more information.
errorName
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents an Approved transaction. A response containing any other value for ssl_result represents a Declined transaction.
Error name or reason for the error returned only if an error occurred. Refer to
the Error Codes section for more information.
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ACH ECheck Add Recurring Transaction (ecsaddrecurring)
The ecsaddrecurring is a transaction that adds an electronic check (ACH ECheck) recurring payment to the Converge recurring batch. Once added, the transaction will run automatically within the specified billing cycle on the scheduled payment day without the need to send it for authorization.
Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_user_id ssl_pin ssl_show_form ssl_aba_number ssl_bank_account_number ssl_bank_account_type ssl_agree ssl_amount ssl_first_name ssl_last_name ssl_company ssl_next_payment_date
Req? Description
Y
Add ACH ECheck Recurring (ecsaddrecurring).
Y
Y
Converge ID as provided by Elavon.
Y
Converge User ID as configured on Converge, case sensitive.
Converge PIN as configured within Converge, case sensitive.
N Set value to true to show the Converge Payment Form
(available only for process.do), set to false otherwise.
Y
Routing/Transit Number as printed on the Check.
Y
Bank account number as printed on the Check.
Y
The bank account type. One numeric digit value, valid values are: 0 for Personal, 1 for Business.
Y
Y
C
C
C
Y
The agreement flag. One numeric digit value, valid values are: 1 for I agree, 0 for I do not Agree.
Transaction Amount. Must be number with 2 decimal places.
Required for ACH ECheck with Personal Checks.
The Consumer first name. Alphanumeric.
Required for ACH ECheck with Personal Checks.
The Consumer last name. Alphanumeric.
Required for ACH ECheck with Business Checks.
Company Name. Alphanumeric.
Next payment date. Format MM/DD/YYYY.
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Input Field Name
ssl_billing_cycle ssl_bill_on_half ssl_end_of_month ssl_skip_payment ssl_description
CON-0002-N
Req? Description
Y Billing cycle.
Valid returned values, all caps and no hyphens:
DAILY
WEEKLY
BIWEEKLY
SEMIMONTHLY
MONTHLY
BIMONTHLY
QUARTERLY
SEMESTER
SEMIANNUALLY
ANNUALLY
SUSPENDED
C
C
Half of the month or Semimonthly indicator.
Valid values are 1 and 2:
1 = the 1st and the 15th of the month
2 = the 15th and the last day of the month
End of month indicator. Valid values Y or N
You must indicate if the recurring transaction will be processed on the last day of the month for the monthly, bi-monthly, quarterly, semester, and semi-annually billing cycles when the start payment date is any of the following dates:
30-Apr
30-June
30-Sept
30-Nov
28-Feb (non-leap year)
29-Feb (leap year)
You also need to provide the end of the month indicator for the annually billing cycles when the start payment date is any of the following dates:
28-Feb (non-leap year)
29-Feb (leap year)
N
N
Skip Payment field. Valid values: Y for yes or N for no.
Defaulted to N.
The description, merchant defined value.
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Response
Output Field Name
ssl_result ssl_result_message
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents a successful recurring transaction.
Transaction result message. A result of SUCCESS indicates the recurring was successfully added. ssl_recurring_id ssl_amount ssl_billing_cycle ssl_next_payment_date
The ID number of the ACH ECheck recurring record added returned on SUCCESS only.
Recurring amount.
Billing cycle.
Next payment due date. ssl_recurring_batch_count Current number of transactions sitting in the recurring batch after the recurring transaction has been added. ssl_start_payment_date Start payment date. Format MM/DD/YYYY. Date when the first payment started. If recently added, start date is same as next payment. ssl_aba_number
Routing/Transit Number. ssl_bank_account_number
Bank account number masked. ssl_bank_account_type ssl_first_name
The bank account type.
Returned based on the merchant setup. ssl_last_name
Returned based on the merchant setup. ssl_company ssl_description errorCode errorMessage errorName
Returned based on the merchant setup.
Returned based on the merchant setup.
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information.
Detailed explanation of the error returned only if an error occurred.
This field may be changed based on merchant configuration in the
user interface. Refer to the Error Codes section for more
information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
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Example
Example 1: process.do(false)
Shown below are the key value pairs from the header by themselves for adding an ACH ECheck recurring transaction. ssl_merchant_id=xxxxxx ssl_user_id=xxxxxxx ssl_pin=xxxxxx ssl_show_form=false ssl_transaction_type=ecsaddrecurring ssl_aba_number=123456789 ssl_bank_account_number=1234567890 ssl_bank_account_type=1 ssl_agree=1 ssl_amount=10.00 ssl_company=Elavon ssl_billing_cycle=MONTHLY ssl_next_payment_date=09/15/2014 ssl_skip_payment=Y
Converge then returns a response to the POST by specifying the http://www.url.com/cgibin/testtran.cgi
URL in the ssl_apprvl_get_url field for the redirect for the transaction above, the following values are returned for the successful transaction.
Shown below are the key value pairs returned when successfully adding a recurring transaction. ssl_start_payment_date=09/15/2014 ssl_transaction_type=ECSADDRECURRING ssl_aba_number=123456789 ssl_bank_account_number=12**********7890 ssl_amount=10.00 ssl_next_payment_date=09/15/2014 ssl_billing_cycle=MONTHLY ssl_result_message=SUCCESS ssl_recurring_id=190115A15-E123C27A-CC10-44E6-811E-185097739FD2 ssl_skip_payment=N ssl_recurring_batch_count=23
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Based on the billing cycle and the start date supplied, the recurring transaction will run automatically in the system without further action from the merchant.
By specifying the http://www.url.com/cgi-bin/testtran.cgi URL in the ssl_error_url
field for the redirect for the transaction above, for example, the following error is returned if one of the credentials in the request is invalid: errorCode=4025 errorName=Invalid Credentials errorMessage=The credentials supplied in the authorization request are invalid
ACH ECheck Update Recurring Transaction (ecsupdaterecurring)
The ecsupdaterecurring is a transaction that updates an existing electronic check (ACH
ECheck) recurring payment in the Converge recurring batch. To perform an ecsupdaterecurring
, you must submit the recurring ID received when the ACH ECheck recurring payment was initially added to the system.
Note: The ssl_show_form property does not apply on Update transactions.
Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_user_id ssl_pin ssl_recurring_id ssl_agree ssl_aba_number
Req? Description
Y
Update ACH ECheck Recurring (ecsupdaterecurring).
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive.
Y
Y
Converge PIN as configured within Converge, case sensitive.
The ID number of the recurring record to be updated. This value, was returned when the original recurring record was added. Alphanumeric.
Y
The agreement flag. One numeric digit value, valid values are:
1 for I agree, 0 for I do not Agree.
N
To update the Routing/Transit Number. ssl_bank_account_number N
To update the bank account number. ssl_bank_account_type N ssl_amount N
To update the bank account type. One numeric digit value, valid values are: 0 for Personal, 1 for Business.
To update the transaction Amount. Must be number with 2 decimal places.
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Input Field Name
ssl_first_name ssl_last_name ssl_company ssl_next_payment_date ssl_billing_cycle ssl_bill_on_half ssl_end_of_month
Req? Description
C To update the first name, this is only required for personal
Checks. Alphanumeric.
C
C
To update the last name, this is only required for personal
Checks. Alphanumeric.
To update the company, this is only required for business
Checks. Alphanumeric.
N
N
C
C
To update the Next payment date. Format MM/DD/YYYY.
To update the Billing cycle. Valid returned values, all caps and no hyphens:
DAILY
WEEKLY
BIWEEKLY
SEMIMONTHLY
MONTHLY
BIMONTHLY
QUARTERLY
SEMESTER
SEMIANNUALLY
ANNUALLY
SUSPENDED
Half of the month or Semimonthly indicator.
Valid values are 1 and 2:
1 = the 1st and the 15th of the month
2 = the 15th and the last day of the month
End of month indicator. Valid values Y or N
You must indicate if the recurring transaction will be processed on the last day of the month for the monthly, bimonthly, quarterly, semester, and semi-annually billing cycles when the start payment date is any of the following dates:
30-Apr
30-June
30-Sept
30-Nov
28-Feb (non-leap year)
29-Feb (leap year)
You also need to provide the end of the month indicator for the annually billing cycles when the start payment date is any of the following dates:
28-Feb (non-leap year)
29-Feb (leap year)
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Input Field Name
ssl_skip_payment ssl_description
Req? Description
N Skip Payment field. Valid values: Y for yes or N for no.
Defaulted to N.
N To update or add a description, merchant defined value.
Response
Output Field Name
ssl_result ssl_result_message ssl_recurring_id ssl_amount ssl_billing_cycle
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents a successful recurring transaction.
Transaction result message. A result of SUCCESS indicates the recurring was successfully updated.
The ID number of the updated recurring record returned on
SUCCESS only.
Recurring amount.
Billing cycle. ssl_next_payment_date Next payment due date. ssl_recurring_batch_count
Current number of transactions sitting in the recurring batch.. ssl_start_payment_date Start payment date. Format MM/DD/YYYY. Date when the first payment started. If recently added, start date is same as next payment. ssl_aba_number
Routing/Transit Number. ssl_bank_account_number
Bank account number masked. ssl_bank_account_type ssl_first_name
The bank account type.
Returned based on the merchant setup. ssl_last_name
Returned based on the merchant setup. ssl_company ssl_description errorCode errorMessage errorName
Returned based on the merchant setup.
Returned based on the merchant setup.
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information.
Detailed explanation of the error returned only if an error occurred.
This field may be changed based on merchant configuration in the
user interface. Refer to the Error Codes section for more
information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
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Example
The following example demonstrates the key value pairs needed to pass the minimum required data to update a recurring transaction and set the billing payment to Suspended. The recurring ID obtained from the original ACH ECheck transaction must be passed. ssl_merchant_id=my_virtualmerchant_id ssl_user_id=my_user_id ssl_pin=my_pin ssl_transaction_type=ecsupdaterecurring ssl_show_form=false ssl_recurring_id=190115A15-E123C27A-CC10-44E6-811E-185097739FD2 ssl_billing_cycle=SUSPENDED
ACH ECheck Delete Recurring Transaction (ecsdeleterecurring)
The ecsdeleterecurring is a transaction that deletes an electronic check (ACH ECheck) recurring payment from the Converge recurring batch. To perform an ecsdeleterecurring, you must submit the recurring ID received when the ACH recurring payment was initially added to the system.
Note: The ssl_show_form property does not apply on Delete transactions.
Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_user_id ssl_pin ssl_recurring_id
Req? Description
Y Delete ACH ECheck Recurring (ecsdeleterecurring).
Y
Y
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive.
Converge PIN as configured within Converge, case sensitive.
The ID number of the recurring record to be updated. This value was returned when the original recurring record was added.
Alphanumeric.
Response
Output Field Name
ssl_result ssl_result_message
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents a successful recurring transaction.
Transaction result message. A result of SUCCESS indicates the recurring was successfully deleted.
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Output Field Name
ssl_recurring_id ssl_amount ssl_billing_cycle ssl_next_payment_date
Description
The ID number of the updated recurring record returned on
SUCCESS only.
Recurring amount.
Billing cycle.
Next payment due date. ssl_recurring_batch_count Current number of transactions sitting in the recurring batch after the recurring transaction has been deleted. ssl_start_payment_date Start payment date. Format MM/DD/YYYY. Date when the first payment started. If recently added, start date is same as next payment. ssl_aba_number
Routing/Transit Number. ssl_bank_account_number
Bank account number masked. ssl_bank_account_type ssl_first_name
The bank account type.
Returned based on the merchant setup. ssl_last_name
Returned based on the merchant setup. ssl_company ssl_description errorCode errorMessage errorName
Returned based on the merchant setup.
Returned based on the merchant setup.
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information.
Detailed explanation of the error returned only if an error occurred.
This field may be changed based on merchant configuration in the
user interface. Refer to the Error Codes section for more
information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
ACH ECheck Submit Recurring Payment (ecsrecurringsale)
The ecsrecurringsale is a transaction that allows you to run an electronic check (ACH
ECheck) recurring payment outside of its billing cycle. This will increase the payment number. To perform an ecsrecurringsale, you must submit the recurring ID received when the ACH recurring payment was initially added to the system.
Note: The ssl_show_form property does not apply when submitting payments.
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Request
Input Field Name Req? Description
ssl_transaction_type Y Submit ACH ECheck Recurring Payment (ecsrecurringsale). ssl_merchant_id ssl_user_id
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive. ssl_pin ssl_recurring_id
Y
Y
Converge PIN as configured within Converge, case sensitive.
The ID number of the recurring record to be submitted for payment. This value was returned when the original recurring record was added. Alphanumeric.
Response
Output Field Name
ssl_result
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents an Approved transaction. A response containing any other value for ssl_result represents a Declined transaction preventing it from being authorized.
Transaction result message. Example: APPROVAL. ssl_result_message ssl_txn_id ssl_txn_time ssl_recurring_id
Transaction identification number. This is a unique number used to identify the transaction.
Date and time when the transaction was processed. Format:
MM/DD/YYYY hh:mm:ss PM/AM. Example: 09/18/2014 10:34:10
AM.
The ID number of the recurring record sent for payment. ssl_amount ssl_approval_code ssl_billing_cycle ssl_next_payment_date
Transaction authorized or approved amount. Returned based on merchant setup.
Transaction approval code.
Billing cycle.
Next payment due date. ssl_recurring_batch_count Current number of transactions sitting in the recurring batch. ssl_start_payment_date
Start payment date. Format MM/DD/YYYY. Date when the first payment started. If recently added, start date is same as next payment. ssl_aba_number
Routing/Transit Number. ssl_bank_account_number
Bank account number masked. ssl_bank_account_type ssl_first_name
The bank account type.
Returned based on the merchant setup. ssl_last_name
Returned based on the merchant setup.
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Output Field Name
ssl_company ssl_description errorCode errorMessage errorName
Description
Returned based on the merchant setup.
Returned based on the merchant setup.
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information.
Detailed explanation of the error returned only if an error occurred.
This field may be changed based on merchant configuration in the
user interface. Refer to the Error Codes section for more
information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
Example
The following example demonstrates the key value pairs needed to pass the minimum required data to send a recurring sale outside of the billing cycle. The recurring ID obtained from the original transaction must be passed. This transaction will increase the total payments. ssl_merchant_id=my_virtualmerchant_id ssl_user_id=my_user_id ssl_pin=my_pin ssl_transaction_type=ecsrecurringsale ssl_show_form=false ssl_recurring_id=AB404C6-C08B6F1B-4799-A5FF-C0BK-5882F21A0EB9
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ACH ECheck Add Installment Transaction (ecsaddinstall)
The ecsaddinstall is a transaction that adds an electronic check (ACH ECheck) installment to the Converge recurring batch. Once added, the transaction will run automatically for the number of installments specified within the specified billing cycle on the scheduled payment day without the need to send it for authorization. Once the total number of installments is reached the payments will stop running.
Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_user_id ssl_pin ssl_show_form ssl_aba_number ssl_bank_account_number ssl_bank_account_type ssl_agree ssl_amount ssl_first_name ssl_last_name ssl_company ssl_next_payment_date
Req? Description
Y
Add ACH ECheck Installment (ecsaddinstall).
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive.
Y
N
Converge PIN as configured within Converge, case sensitive.
Set value to true to show the Converge Payment Form
(available only for process.do), set to false otherwise.
Y
Routing/Transit Number as printed on the Check.
Y
Bank account number as printed on the Check.
Y
The bank account type. One numeric digit value, valid values are: 0 for Personal, 1 for Business.
Y
Y
C
C
C
Y
The agreement flag. One numeric digit value, valid values are: 1 for I agree, 0 for I do not Agree.
Transaction Amount. Must be number with 2 decimal places.
Required for ACH ECheck with Personal Checks.
The Consumer first name. Alphanumeric.
Required for ACH ECheck with Personal Checks.
The Consumer last name. Alphanumeric.
Required for ACH ECheck with Business Checks.
Company Name. Alphanumeric.
Next payment date. Format MM/DD/YYYY.
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Input Field Name
ssl_billing_cycle ssl_total_installments ssl_bill_on_half ssl_end_of_month ssl_skip_payment ssl_description
Req? Description
Y Billing cycle.
Y
Valid returned values, all caps and no hyphens:
DAILY
WEEKLY
BIWEEKLY
SEMIMONTHLY
MONTHLY
BIMONTHLY
QUARTERLY
SEMESTER
SEMIANNUALLY
ANNUALLY
SUSPENDED
Number of payments, Numeric. Example: 12
C
C
Half of the month or Semimonthly indicator.
Valid values are 1 and 2:
1 = the 1st and the 15th of the month
2 = the 15th and the last day of the month
End of month indicator. Valid values Y or N
You must indicate if the installment transaction will be processed on the last day of the month for the monthly, bi-monthly, quarterly, semester, and semi-annually billing cycles when the start payment date is any of the following dates:
30-Apr
30-June
30-Sept
30-Nov
28-Feb (non-leap year)
29-Feb (leap year)
You also need to provide the end of the month indicator for the annually billing cycles when the start payment date is any of the following dates:
28-Feb (non-leap year)
29-Feb (leap year)
N
N
Skip Payment field. Valid values: Y for yes or N for no.
Defaulted to N.
The description, merchant defined value.
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Response
Output Field Name
ssl_result ssl_result_message
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents a successful installment transaction.
Transaction result message. A result of SUCCESS indicates the installment was successfully added. ssl_installment_id ssl_amount ssl_billing_cycle ssl_total_installments
The ID number of the installment record added returned on
SUCCESS only.
Installment amount.
Billing cycle.
Number of payments. ssl_next_payment_date Next payment due date. ssl_recurring_batch_count Current number of transactions sitting in the recurring batch after the installment transaction has been added. ssl_start_payment_date Start payment date. Format MM/DD/YYYY. Date when the first payment started. If recently added, start date is same as next payment. ssl_aba_number
Routing/Transit Number. ssl_bank_account_number
Bank account number masked. ssl_bank_account_type ssl_first_name
The bank account type.
Returned based on the merchant setup. ssl_last_name
Returned based on the merchant setup. ssl_company ssl_description errorCode errorMessage errorName
Returned based on the merchant setup.
Returned based on the merchant setup.
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information.
Detailed explanation of the error returned only if an error occurred.
This field may be changed based on merchant configuration in the
user interface. Refer to the Error Codes section for more
information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
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Example
Example 1: process.do(false)
Shown below are the key value pairs from the header by themselves for adding an ACH ECheck installment transaction. ssl_merchant_id=xxxxxx ssl_user_id=xxxxxxx ssl_pin=xxxxxx ssl_show_form=false ssl_transaction_type=ecsaddinstall ssl_aba_number=123456789 ssl_bank_account_number=1234567890 ssl_bank_account_type=1 ssl_agree=1 ssl_amount=10.00 ssl_company=Elavon ssl_billing_cycle=MONTHLY ssl_total_installments=12 ssl_next_payment_date=09/15/2014 ssl_skip_payment=Y
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Converge then returns a response to the POST by specifying the http://www.url.com/cgibin/testtran.cgi
URL in the ssl_apprvl_get_url field for the redirect for the transaction above, the following values are returned for the successful transaction.
Shown below are the key value pairs returned when successfully adding an installment transaction. ssl_start_payment_date=09/15/2014 ssl_transaction_type=ECSADDINSTALL ssl_aba_number=123456789 ssl_bank_account_number=12**********7890 ssl_amount=10.00 ssl_next_payment_date=09/15/2014 ssl_billing_cycle=MONTHLY ssl_total_installments=12 ssl_result_message=SUCCESS ssl_installment_id=230135A23-E125C27A-AA10-44E6-811E-385097739FD5 ssl_skip_payment=N ssl_recurring_batch_count=24
Based on the billing cycle and the start date supplied, the installment transaction will run automatically in the system without further action from the merchant for 12 months.
By specifying the http://www.url.com/cgi-bin/testtran.cgi URL in the ssl_error_url
field for the redirect for the transaction above, for example, the following error is returned if one of the credentials in the request is invalid: errorCode=4025 errorName= Invalid Credentials errorMessage= The credentials supplied in the authorization request are invalid
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ACH ECheck Update Installment Transaction (ecsupdateinstall)
The ecsupdateinstall is a transaction that updates an existing electronic check (ACH ECheck) installment in the Converge recurring batch. To perform an ecsupdateinstall, you must submit the installment ID received when the ACH ECheck installment payment was initially added to the system.
Note: The ssl_show_form property does not apply on Update transactions.
Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_user_id ssl_pin ssl_installment_id ssl_agree ssl_aba_number
Req? Description
Y Update ACH ECheck Installment (ecsupdateinstall).
Y
Y
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive.
Converge PIN as configured within Converge, case sensitive.
The ID number of the installment record to be updated. This value, was returned when the original installment record was added. Alphanumeric.
Y
The agreement flag. One numeric digit value, valid values are:
1 for I agree, 0 for I do not Agree.
N
To update the Routing/Transit Number. ssl_bank_account_number N
To update the bank account number. ssl_bank_account_type N ssl_amount ssl_first_name
N
C
To update the bank account type. One numeric digit value, valid values are: 0 for Personal, 1 for Business.
To update the transaction Amount. Must be number with 2 decimal places.
To update the first name, this is only required for personal
Checks. Alphanumeric. ssl_last_name C ssl_company ssl_next_payment_date
C
N
To update the last name, this is only required for personal
Checks. Alphanumeric.
To update the company, this is only required for business
Checks. Alphanumeric.
To update the Next payment date. Format MM/DD/YYYY.
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Input Field Name
ssl_billing_cycle ssl_total_installments ssl_bill_on_half ssl_end_of_month ssl_skip_payment ssl_description
Req? Description
N
N
To update the Billing cycle. Valid returned values, all caps and no hyphens:
DAILY
WEEKLY
BIWEEKLY
SEMIMONTHLY
MONTHLY
BIMONTHLY
QUARTERLY
SEMESTER
SEMIANNUALLY
ANNUALLY
SUSPENDED
Number of payments, Numeric. Example: 12
C Half of the month or Semimonthly indicator.
Valid values are 1 and 2:
1 = the 1st and the 15th of the month
2 = the 15th and the last day of the month
C
N
N
End of month indicator. Valid values Y or N
You must indicate if the installment transaction will be processed on the last day of the month for the monthly, bimonthly, quarterly, semester, and semi-annually billing cycles when the start payment date is any of the following dates:
30-Apr
30-June
30-Sept
30-Nov
28-Feb (non-leap year)
29-Feb (leap year)
You also need to provide the end of the month indicator for the annually billing cycles when the start payment date is any of the following dates:
28-Feb (non-leap year)
29-Feb (leap year)
Skip Payment field. Valid values: Y for yes or N for no.
Defaulted to N.
To update or add a description, merchant defined value.
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Response
Output Field Name
ssl_result ssl_result_message ssl_installment_id ssl_amount ssl_billing_cycle ssl_total_installments
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents a successful installment transaction.
Transaction result message. A result of SUCCESS indicates the installment was successfully updated.
The ID number of the updated installment record returned on
SUCCESS only.
Installment amount.
Billing cycle.
Total number of payments. ssl_number_of_payments ssl_next_payment_date
Number of payments that run so far.
Next payment due date. ssl_recurring_batch_count Current number of transactions sitting in the recurring batch. ssl_start_payment_date Start payment date. Format MM/DD/YYYY. Date when the first payment started. If recently added, start date is same as next payment. ssl_aba_number
Routing/Transit Number. ssl_bank_account_number
Bank account number masked. ssl_bank_account_type ssl_first_name
The bank account type.
Returned based on the merchant setup. ssl_last_name
Returned based on the merchant setup. ssl_company ssl_description errorCode errorMessage errorName
Returned based on the merchant setup.
Returned based on the merchant setup.
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information.
Detailed explanation of the error returned only if an error occurred.
This field may be changed based on merchant configuration in the
user interface. Refer to the Error Codes section for more
information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
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Example
The following example demonstrates the key value pairs needed to pass the minimum required data to update an installment transaction and set the billing number to10. The installment ID obtained from the original ACH ECheck transaction must be passed. ssl_merchant_id=my_virtualmerchant_id ssl_user_id=my_user_id ssl_pin=my_pin ssl_transaction_type=ecsupdateinstall ssl_show_form=false ssl_installment_id=230135A23-E125C27A-AA10-44E6-811E-385097739FD5 ssl_total_installments=10
ACH ECheck Delete Installment Transaction (ecsdeleteinstall)
The ecsdeleteinstall is a transaction that deletes an electronic check (ACH ECheck) installment from the Converge recurring batch. To perform an ecsdeleteinstall, you must submit the installment ID received when the ACH installment payment was initially added to the system.
Note: The ssl_show_form property does not apply on Delete transactions.
Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_user_id ssl_pin ssl_installment_id
Req? Description
Y Delete ACH ECheck Installment (ecsdeleteinstall).
Y
Y
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive.
Converge PIN as configured within Converge, case sensitive.
The ID number of the installment record to be deleted. This value was returned when the original installment record was added.
Alphanumeric.
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Response
Output Field Name
ssl_result ssl_result_message ssl_installment_id ssl_amount ssl_billing_cycle ssl_total_installments
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents a successful installment transaction.
Transaction result message. A result of SUCCESS indicates the installment was successfully deleted.
The ID number of the updated installment record returned on
SUCCESS only.
Installment amount.
Billing cycle.
Total number of payments. ssl_number_of_payments ssl_next_payment_date
Number of payments that run so far.
Next payment due date. ssl_recurring_batch_count Current number of transactions sitting in the recurring batch after the installment transaction has been deleted. ssl_start_payment_date Start payment date. Format MM/DD/YYYY. Date when the first payment started. If recently added, start date is same as next payment. ssl_aba_number
Routing/Transit Number. ssl_bank_account_number
Bank account number masked. ssl_bank_account_type ssl_first_name
The bank account type.
Returned based on the merchant setup. ssl_last_name
Returned based on the merchant setup. ssl_company ssl_description errorCode errorMessage errorName
Returned based on the merchant setup.
Returned based on the merchant setup.
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information.
Detailed explanation of the error returned only if an error occurred.
This field may be changed based on merchant configuration in the
user interface. Refer to the Error Codes section for more
information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
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ACH ECheck Submit Installment Payment (ecsinstallsale)
The ecsinstallsale is a transaction that allows you to run an electronic check (ACH ECheck) installment payment outside of its billing cycle. This will increase the payment number. To perform an ecsinstallsale, you must submit the installment ID received when the ACH installment payment was initially added to the system.
Note: The ssl_show_form property does not apply when submitting payments.
Request
Input Field Name Req? Description
ssl_transaction_type
Y Submit ACH ECheck Installment Payment (ecsinstallsale). ssl_merchant_id Y Converge ID as provided by Elavon. ssl_user_id ssl_pin ssl_installment_id
Y
Y
Y
Converge User ID as configured on Converge, case sensitive.
Converge PIN as configured within Converge, case sensitive.
The ID number of the installment record to be submitted for payment. This value was returned when the original installment record was added. Alphanumeric.
Response
Output Field Name
ssl_result ssl_result_message ssl_txn_id ssl_txn_time ssl_installment_id ssl_amount ssl_approval_code ssl_billing_cycle ssl_total_installments ssl_number_of_payments ssl_next_payment_date
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents an Approved transaction. A response containing any other value for ssl_result represents a Declined transaction preventing it from being authorized.
Transaction result message. Example: APPROVAL.
Transaction identification number. This is a unique number used to identify the transaction.
Date and time when the transaction was processed. Format:
MM/DD/YYYY hh:mm:ss PM/AM. Example: 09/18/2014 10:34:10
AM.
The ID number of the installment record sent for payment.
Transaction authorized or approved amount. Returned based on merchant setup.
Transaction approval code.
Billing cycle.
Total number of payments.
Number of payments that run so far.
Next payment due date.
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Output Field Name Description
ssl_recurring_batch_count Current number of transactions sitting in the recurring batch. ssl_start_payment_date Start payment date. Format MM/DD/YYYY. Date when the first payment started. If recently added, start date is same as next payment. ssl_aba_number
Routing/Transit Number. ssl_bank_account_number
Bank account number masked. ssl_bank_account_type ssl_first_name
The bank account type.
Returned based on the merchant setup. ssl_last_name
Returned based on the merchant setup. ssl_company ssl_description errorCode errorMessage errorName
Returned based on the merchant setup.
Returned based on the merchant setup.
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information.
Detailed explanation of the error returned only if an error occurred.
This field may be changed based on merchant configuration in the
user interface. Refer to the Error Codes section for more
information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
Example
The following example demonstrates the key value pairs needed to pass the minimum required data to send an installment sale outside of the billing cycle. The installment ID obtained from the original transaction must be passed. This transaction will increase the total payments. ssl_merchant_id=my_virtualmerchant_id ssl_user_id=my_user_id ssl_pin=my_pin ssl_transaction_type=ecsinstallsale ssl_show_form=false ssl_installment_id=230135A23-E125C27A-AA10-44E6-811E-385097739FD5
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PINLess Debit Transactions
This message format is for PINLess Debit Card transactions. Those types of debit transactions do not require a PIN pad or a PIN entry.
PINLess Debit Purchase (pldpurchase)
Transaction used to obtain a real-time authorization for a Debit Card sale transaction without PIN number input.
Request
Input Field Name Req? Description
ssl_transaction_type Y PINLess Debit Purchase (pldpurchase). ssl_merchant_id ssl_user_id
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive. ssl_pin ssl_show_form ssl_account_type ssl_amount
Y
N
Y
Y
Converge PIN as configured within Converge, case sensitive.
Set value to true to show the Converge Payment form (Available only for process.do), set to false otherwise.
Account Type (0=checking, 1=saving).
Transaction base amount must be sent on request. This amount does not include the surcharge amount. Decimal, for example:
1.00. ssl_card_number ssl_exp_date ssl_customer_number
Y
N
Y
Debit Card Number as it appears on the debit card.
Debit Card Expiry date as it appears on debit card.
This value is used to submit the Customer Account Number or
Payee account number for PINLess Debit transactions.
Response
Output Field Name
ssl_result ssl_result_message ssl_amount ssl_account_type ssl_approval_code ssl_base_amount
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents an Approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized.
Transaction result message. Example: APPROVAL.
The total transaction amount including surcharge amount if any.
Account Type (checking = 0, saving = 1). Required.
Transaction approval code.
The base transaction amount.
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Output Field Name
ssl_card_number ssl_customer_number
Description
Masked debit card number passed on the original request.
The customer number. ssl_surcharge_amount The surcharge amount as configured by merchant. ssl_txn_id Transaction identification number. This is a unique number used to identify the transaction. ssl_txn_time errorCode
Date and time when the transaction was processed. Format: MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10 AM.
Error code returned only if an error occurred, typically when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a numeric field. Refer
to the Error Codes section for more information.
errorMessage errorName
Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant configuration in the user
interface. Refer to the Error Codes section for more information.
Error name or reason for the error returned only if an error occurred. Refer
to the Error Codes section for more information.
Cash Tender Transactions
This message format is used to enter cash transactions. When processing Cash transactions you may add description, billing information, shipping information, tip and custom fields if applicable.
Once processed, the Cash transaction will show under the Current Batches in the Cash Batch.
Once closed, all cash transactions will show under Settle Batches Cash.
All Cash transactions will auto close at the end the day during auto settlement for those terminals set for auto settle. For those terminals set for manually settlement, they are automatically closed at 3:00 AM EST. A transaction type settle can be used to settle those types of transactions.
Notes:
The ssl_show_form property does not apply on cash transactions.
Cash transactions are not allowed for the e-Commerce market segment.
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Cash Sale (cashsale)
The cashsale transaction is used to enter a purchase by cash.
Request
Input Field Name Req? Description
ssl_transaction_type Y Cash Sale (cashsale). ssl_merchant_id ssl_user_id
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive. ssl_pin ssl_amount ssl_salestax ssl_tip_amount
Y
Y
N
N
Converge PIN as configured within Converge, case sensitive.
Transaction Sale Amount. Number with 2 decimal places. This amount includes the Net amount and Sales Tax.
The authorized amount passed on request should not contain the tip amount, tips must be passed separately. The total authorized amount will be calculated during the authorization if tip is provided. For example: 1.00.
Recommended for purchasing cards.
Sales tax amount applied to this transaction in decimal. Tax exempt transactions can pass 0.00 to properly reflect a tax exempt transaction.
Use only in a Service market segment.
Tip or gratuity amount to be added, must be 2 decimal places, can be 0.00 to reset or remove the original tip from a transaction.
Example: 1.00. ssl_server ssl_shift
N
N
Use only in a Service market segment.
Server ID, this is the clerk, cashier, and waiter or waitress identification number.
Alphanumeric, Example: Jack.
Use only in a Service market segment.
Shift, can refer to or be used to identify time period, course or type of service.
Alphanumeric, Example: Lunch.
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Response
Output Field Name
ssl_result ssl_result_message Transaction result message. Example: APPROVAL. ssl_txn_id
Transaction identification number. This is a unique number used to identify the transaction. ssl_txn_time Date and time when the transaction was processed. Format: MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10 AM. ssl_amount The total transaction authorized or approved amount. This amount will include tip if tip has been provided in the request. Returned based on merchant setup. ssl_base_amount ssl_tip_amount
Base amount. Transaction amount sent originally on the request. Returned based on merchant setup, base amount includes tax. Returned in the Service market segment.
Tip or gratuity amount that was added or updated. Returned based on merchant setup. Returned in the Service market segment. errorCode errorMessage errorName
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized.
Error code returned only if an error occurred, typically when the transaction failed validation or the request is incorrect. This will prevent the transaction
from going to authorization. This is a numeric field. Refer to the Error Codes
section for more information.
Detailed explanation of the error returned only if an error occurred. This field may be changed based on Merchant configuration in the user interface.
Refer to the Error Codes section for more information.
Error name or reason for the error returned only if an error occurred. Refer to
the Error Codes section for more information.
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Example
The following is an XML example request for a $3 sale:
Request
<txn>
<ssl_merchant_id>My_Merchant_id</ssl_merchant_id>
<ssl_user_id>My_User</ssl_user_id>
<ssl_pin>XXXXXX</ssl_pin>
<ssl_transaction_type>CASHSALE</ssl_transaction_type>
<ssl_amount>3.00</ssl_amount>
<ssl_salestax>0.21</ssl_salestax>
<customField>test12</customField>
<anotherCustomField>testAnother12</anotherCustomField>
</txn>
<ssl_show_form>false</ssl_show_form>
CON-0002-N
Response
<txn>
<customField>test12</customField>
<anotherCustomField>testAnother12</anotherCustomField>
<ssl_txn_time>12/18/2013 09:03:36 AM</ssl_txn_time>
<ssl_txn_id>AA776F-3CEC01A7-B70A-4584-AC8C-
5040C0297354</ssl_txn_id>
</txn>
<ssl_amount>3.00</ssl_amount>
<ssl_result>0</ssl_result><ssl_salestax>0.21</ssl_salestax>
<anothercustom>testAnother12</anothercustom>
<ssl_result_message>APPROVAL</ssl_result_message>
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Cash Return/Credit (cashcredit)
This transaction is used to enter a refund by cash. This refund is not tied to any previous purchases.
Request
Input Field Name Req? Description
ssl_transaction_type Y Cash Return or Cash Credit (cashcredit). ssl_merchant_id ssl_user_id
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive. ssl_pin ssl_amount ssl_salestax
Y
Y
N
Converge PIN as configured within Converge, case sensitive.
Transaction Amount to be refunded. Number with 2 decimal places. This amount includes the Net amount and Sales Tax.
Recommended for purchasing cards.
Sales tax amount applied to this transaction in decimal. Tax exempt transactions can pass 0.00 to properly reflect a tax exempt transaction.
Response
Output Field Name
ssl_result
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents an approved transaction. A response containing any other value for ssl_result represents a declined transaction preventing it from being authorized. ssl_result_message Transaction result message. Example: APPROVAL. ssl_txn_id ssl_txn_time ssl_amount errorCode
Transaction identification number. This is a unique number used to identify the transaction.
Date and time when the transaction was processed. Format: MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10 AM.
The total transaction authorized or approved amount.
Error code returned only if an error occurred, typically when the transaction failed validation or the request is incorrect. This will prevent the transaction
from going to authorization. This is a numeric field. Refer to the Error Codes
section for more information. errorMessage errorName
Detailed explanation of the error returned only if an error occurred. This field may be changed based on Merchant configuration in the user interface.
Refer to the Error Codes section for more information.
Error name or reason for the error returned only if an error occurred. Refer to
the Error Codes section for more information.
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Example
The following is an XML example request for a $5.00 refund:
Request
<txn>
<ssl_merchant_id>My_Merchant_id</ssl_merchant_id>
<ssl_user_id>My_User</ssl_user_id>
<ssl_pin>XXXXXX</ssl_pin>
<ssl_transaction_type>CASHCREDIT</ssl_transaction_type>
<ssl_amount>5.00</ssl_amount>
<ssl_salestax>0.23</ssl_salestax>
<customField>test12</customField>
<anotherCustomField>testAnother12</anotherCustomField>
</txn>
<ssl_show_form>false</ssl_show_form>
CON-0002-N
Response
<txn>
<customField>test12</customField>
<anotherCustomField>testAnother12</anotherCustomField>
<ssl_txn_time>12/18/2013 09:13:24 AM</ssl_txn_time>
<ssl_txn_id>AA786F-4CEC21A7-B70A-4584-AC8C-
5040C0297354</ssl_txn_id>
<ssl_amount>5.00</ssl_amount>
<ssl_result>0</ssl_result>
<ssl_salestax>0.23</ssl_salestax>
<anothercustom>testAnother12</anothercustom>
<ssl_result_message>APPROVAL</ssl_result_message>
</txn>
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Batch Import Transactions
This message format is for importing and processing batch files of credit card or recurring or installment transactions.
The ability to import batch files is only possible through processBatch.do through an HTTP
POST using one of the following transaction types:
ccimport
This transaction is used to process a file of Credit Cards transactions.
cctokenimport
This transaction is used to process a file of Credit Card information for token generation.
ccrecimport
This transaction is used to process a file of Credit Card Recurring transactions.
Every batch import HTTP request must include the enctype attribute of multipart/form-data, a properly formatted CSV or XML batch file along with the individual key value pairs formatted file.
The POST request does not support XML formatted data at this time.
Batch files must meet the following criteria:
File must be binary and the extension must be CSV or XML.
Only one file can be imported at any given time for any terminal.
There is a limit of five files per day per terminal.
The same file cannot be imported in the same terminal within a 24-hour period.
There is a limit of 500 transactions per file.
The CSV file must be formatted properly as follows:
The first line in the CSV file will contain a header with elements in lower cases. The elements in the header and what they mean are specified in the table below.
Remaining lines in the CSV file will contain the transaction data. Data for a transaction should be in a single line. Data for each new transaction must be in a new line.
Data that pertains to an element in a transaction will be separated by a comma delimiter.
Order of the values provided must follow the order of fields in the header. If no value is present to accommodate the element in the header, comma and double quotes without a value must be provided as placeholder.
Use the double quotes to enclose each field and value.
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XML Files must be formatted properly as follows:
XML files must contain the root xml beginning and ending element <txnimport> for
Credit Batch Import or <txnrecimport> for Recurring Batch Import.
Data for each transaction will be nested and embedded between beginning and ending elements <txn>.
A transaction data that resides between beginning <txn> and ending </txn> will contain all needed XML elements and values to process a single transaction for that type of transaction as specified in the table below.
The order of the tags in the XML format is not important.
Credit Card Batch Import (ccimport)
The ccimport is a request that allows you to import and process a batch file of credit card transactions. This request should include the batch file to import in XML or CSV format. Once the file is uploaded, Converge will validate the file and return a response via processBatch.do. This response is simply to indicate if the file upload was successful or not. Transactions in the file will be sent for authorization and are shown in the appropriate batches in the User Interface. The import response files can be viewed and downloaded from the User Interface.
Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_user_id ssl_pin ssl_import_file ssl_response_file ssl_do_merchant_email ssl_merchant_email
Y
Y
Y
Y
Req? Description
Y Credit Card Batch Import (ccimport).
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive.
Converge PIN as configured within Converge, case sensitive.
Y
N
N
Path and location and the name of the import file. The entire entry can have a maximum size of 255, the file name can only be 30 characters (including the extension) in length, and the extension can only be CSV or XML. The path must be sent along with the file name.
Example: C:\Program
Files\Elavon\Converge\Import\ImportFile.csv.
Response file friendly name, cannot be more than 30 characters and should not contain any of the following characters (\ / : * ? " < > | ).
Determine if the merchant would like an email when the import file is completed, possible values: T to send an email or F not to send.
Merchant's email address, if email is not specified and ssl_do_merchant_email
is set to T then an email will be sent to the terminal email.
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Input Field Name
ssl_result_format
Req? Description
N Valid values: HTML, XML, ASCII. When set to ASCII Virtual
Merchant will generate a plain text key-value document.
Default is HTML if not sent. ssl_receipt_link_method N ssl_receipt_link_url ssl_error_url
N
N
Only valid option is REDG so no receipt is displayed and data redirected to the link defined in request in the ssl_receipt_link_url or terminal settings.
Target of the Redirect link for the batch import results.
Ignored when the ssl_result_format = ASCII and ssl_receipt_link_method
= REDG.
If present, the error will be redirected to the URL specified including the errorCode, errorName and errorMessage fields.
Response
Output Field Name
ssl_result ssl_result_message Batch Import Result message: a result of File upload successful indicates the file was imported successfully. File upload failed indicates the file was not imported successfully. ssl_transaction_type
Transaction type (ccimport). ssl_user_id
Description
Batch Import Result code: a result of 0 indicates the file was successfully imported. A result of 1 indicates that the file import failed. ssl_number_trans ssl_response_file errorCode
Converge User ID.
Number of transactions imported in the import file.
Response file name.
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a numeric field. Refer
to the Error Codes section for more information.
errorMessage errorName
Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant configuration in the user
interface. Refer to the Error Codes section for more information.
Error name or reason for the error. Returned only if an error occurred.
Refer to the Error Codes section for more information.
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Credit Batch Import File Format
A Credit Batch Import file is a properly formatted CSV or XML batch file of credit card transactions. This file must be uploaded with transaction type ccimport.
The first line in a CSV file is the header which contains the field names in lower case, as outlined in the table where each field in the header is enclosed within double quotes and separated by a comma.
Remaining lines in the file are for transaction data. Each transaction must be in a new line. The data in the transaction line must be placed in the same order as its corresponding field value in the header, enclosed within double quotes and separated by a comma.
The XML file contains one single <txnimport> element and multiple transaction <txn> nested elements, every transaction is a set of XML tags and its corresponding values as shown in the table. The number of <txn> corresponds to the number of transactions in the file. All elements are closed in the order that they were opened.
Notes:
CVV2/CVC/CID values and Track Data should never be stored, and therefore cannot be passed to Converge on the file.
You must provide either the card number ssl_card_number or the token ssl_token from a previously tokenized card number in each record.
A single file can have a mix of tokens and card numbers.
The file must be formatted as follows:
Header Field Name
ssl_card_number ssl_token ssl_exp_date ssl_amount
Y
Y
Req? Length Description
Y
C
19
19
Credit card number.
Use only with a terminal that is setup with
Tokenization.
Credit Card Token, previously generated from a card number. A token can be stored and used as a substitute for a card number.
4
13
In MMYY format.
Must be in decimal form, no dollar sign.
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Header Field Name Req? Length Description
ssl_transaction_currency N 3 Use only with a terminal that is setup with Multi-
Currency.
Transaction currency alphanumeric code must be included in the request to indicate the currency in which you wish to process. If omitted the terminal default currency is assumed. For example: USD, CAD, JPY. More than 94
currencies are supported. Refer to the ISO
Currency Codes section for an extensive list of
available currencies. ssl_transaction_type Y 20 ssl_customer_code
Available transaction types:
ccsale
(Sale)
ccauthonly (Auth Only)
ccavsonly (AVS Only)
ccverify (Verification)
cccredit (Credit)
ccforce (Force)
Customer code for purchasing card transactions. ssl_salestax ssl_invoice_number ssl_approval_code
N
N
N
C
17
10
25
6
Sales tax for purchasing card transactions.
Invoice number.
Required for force transactions. ssl_description ssl_company ssl_first_name ssl_last_name
N
N
N
N
255
50
20
30
Transaction description.
Customer's company name.
Customer's first name.
Customer's last name. ssl_avs_address ssl_address2 ssl_city
N
N
N
30
30
30
Cardholder’s street address.
Customer's address line 2.
Customer's city. ssl_state ssl_avs_zip ssl_country ssl_phone
N
N
N
N
30
9
50
20
Customer's state.
Customer's ZIP code used to process AVS.
Customer's country.
Customer's phone number. ssl_email ssl_ship_to_company ssl_ship_to_first_name ssl_ship_to_last_name ssl_ship_to_address1
N
N
N
N
N
100
50
20
30
30
Customer's email address.
Ship To company name.
Ship To first name.
Ship To last name.
Ship To address line 1.
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Header Field Name
ssl_ship_to_address2 ssl_ship_to_city ssl_ship_to_state ssl_ship_to_zip ssl_ship_to_country ssl_ship_to_phone
User Defined Field ssl_get_token
N
N
N
N
N
Req? Length Description
N 30 Ship To address line 2.
N 30 Ship To city.
N
30
10
50
20
1
Ship To state.
Ship To ZIP code.
Ship To country.
Ship To phone number.
User defined, user should be able to pass up to
25 user defined fields, the value passed in the file should match the field name specified in the
Terminal Setup | Merchant | Payment Fields |
Add New Field.
Use only with a terminal that is setup with
Tokenization.
Generate Token indicator, used to indicate if you wish to generate a token when passing card data. Valid values: Y (generate a token), N (do not generate token). Defaulted to N.
Once generated, the token number can be stored and used as a substitute for a card number at later time.
Examples
Batch Import Request
This is an example of a credit batch import request. The file contents must be sent in the ssl_import_file
. ssl_merchant_id=my_virtualmerchant_id ssl_user_id=my_user_id ssl_pin=my_pin ssl_transaction_type=ccimport ssl_import_file=C:\Program
Files\Elavon\VirtualMerchant\Import\ImportFile.csv ssl_response_file=ImportFile051410025559 ssl_result_format=HTML ssl_receipt_decl_method=REDG ssl_receipt_decl_get_url=http://www.website.com/decline.asp ssl_receipt_apprvl_method=REDG ssl_receipt_apprvl_get_url=http://www.website.com/approval.asp
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Batch Import Response
The application has indicated that the file upload was successful. ssl_response_file=ImportFile051410025559 ssl_transaction_type=ccimport ssl_start_date=05142010073000 ssl_end_date=05142010073200 ssl_number_trans=000100 ssl_user_id= my_User_ID ssl_result=0 ssl_result_message=File Uploaded ssl_recurring_batch_count = 250
This is an example of an error in an attempt to import a file with 900 recurring (processxml.do)
<txn>
<errorCode>5062</errorCode>
<errorName> File Exceeds Max Number of Transactions </errorName>
<errorMessage> File contains more than 500 transactions.<errorMessage>
</txn>
Credit Batch Import File Example CSV
The following example demonstrates a CSV file. The first line is a header, which contains the field names. The contents of this file can be copied and saved in a text document with a CSV extension for testing and can be sent with a ccimport request:
“ssl_card_number”,“ssl_exp_date”,“ssl_amount”,“ssl_transaction_type”,“ssl
_approval_code”,“ssl_description”
“0000000000000000”,”0514”,”5.00”,”ccsale”,””,”My First Sale”
“0000000000000000”,”0515”,”10.00”,”ccforce”,”12345”,”This is a force”
“0000000000000000”,0517”,”12.00”,”ccauthonly”,””,”Just Auth Only for now”
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Credit Batch Import File Example XML
The following example demonstrates a properly nested XML file with two transactions. The contents of this file can be copied and saved in a text document with a CSV extension for testing and can be sent with a ccimport request:
<txnimport>
<txn>
<ssl_card_number>0000000000000000</ssl_card_number>
<ssl_exp_date>1212</ssl_exp_date>
<ssl_amount>2.00</ssl_amount>
<ssl_transaction_type>ccsale</ssl_transaction_type>
</txn>
<txn>
<ssl_card_number>0000000000000000</ssl_card_number>
<ssl_exp_date>1213</ssl_exp_date>
<ssl_amount>5.00</ssl_amount>
<ssl_transaction_type>CCFORCE</ssl_transaction_type>
<ssl_customer_code> FF1234</ssl_customer_code>
<ssl_salestax>0.50</ssl_salestax>
<ssl_invoice_number>1234</ssl_invoice_number>
<ssl_approval_code>555555</ssl_approval_code>
<ssl_description>test a force</ssl_description>
<ssl_company/>
<ssl_first_name>John</ssl_first_name>
<ssl_last_name>Doe</ssl_last_name>
<ssl_avs_address>123 Main</ssl_avs_address>
<ssl_city>Atlanta</ssl_city>
<ssl_state>GA</ssl_state>
<ssl_avs_zip>30123</ssl_avs_zip>
<ssl_country>USA</ssl_country>
</txn>
</txnimport>
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Credit Card Information Batch Import (cctokenimport)
The cctokenimport is a request that allows you to import and process a batch file of card numbers or recurring IDs in order to generate tokens; this is the bulk load of ccgettoken. This request should include the batch file to import in XML or CSV format. Once the file is uploaded,
Converge will validate the file and return a response through ProcessBatch.do. This response is simply to indicate if the file upload was successful or not. Transactions in the file will be sent for tokenization and are shown into the appropriate batches in the User Interface. The import response files can be viewed and downloaded from the User Interface.
This transaction type is supported only when a terminal is setup for tokenization; refer to the
Tokenization section for more information.
Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_user_id ssl_pin ssl_import_file ssl_response_file ssl_do_merchant_email ssl_merchant_email ssl_result_format
Y
Y
Y
Y
Req? Description
Y
Credit Card Information Batch Import (cctokenimport).
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive.
Converge PIN as configured within Converge, case sensitive.
Path and location and the name of the import file. The entire entry can have a maximum size of 255, the file name can only be 30 characters (including the extension) in length, and the extension can only be CSV or XML. The path must be sent along with the file name.
Example: C:\Program
Files\Elavon\Converge\Import\ImportFile.csv.
Y
N
N
N
Response file friendly name, cannot be more than 30 characters and should not contain any of the following characters (\ / : * ? " < > | ).
Determine if the merchant would like an email when the import file is completed, possible values: T to send an email or F not to send.
Merchant's email address, if email is not specified and ssl_do_merchant_email is set to T then an email will be sent to the terminal email.
Valid values: HTML, XML, ASCII. When set to ASCII Virtual
Merchant will generate a plain text key-value document.
Default is HTML if not sent.
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Input Field Name Req? Description
ssl_receipt_link_method N Only valid option is REDG so no receipt is displayed and data redirected to the link defined in request in the ssl_receipt_link_url
or terminal settings. ssl_receipt_link_url N ssl_error_url
N
Target of the Redirect link for the batch import results.
Ignored when the ssl_result_format = ASCII and ssl_receipt_link_method
= REDG.
If present, the error will be redirected to the URL specified including the errorCode, errorName, and errorMessage fields.
Response
Output Field Name
ssl_result
Description
Batch Import Result code: a result of 0 indicates the file was successfully imported. A result of 1 indicates that the file import failed. ssl_result_message Batch Import Result message: a result of File upload successful indicates the file was imported successfully. File upload failed indicates the file was not imported successfully. ssl_user_id ssl_number_trans
Converge User ID.
Number of cards imported in the import file. ssl_response_file Response file name. errorCode errorMessage
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction
from going to authorization. This is a numeric field. Refer to the Error Codes
section for more information.
Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant configuration in the user interface.
Refer to the Error Codes section for more information.
errorName Error name or reason for the error. Returned only if an error occurred. Refer
to the Error Codes section for more information.
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Credit Card Information Batch Import File Format
A Card Numbers Batch Import file is a properly formatted CSV or XML batch file of card numbers or recurring IDs or mix of both. This file must be uploaded with transaction type cctokenimport
.
The first line in a CSV file is the header which contains the field names and values as outlined in the table. Each field in the header must be enclosed within double quotes and separated by a comma. The remaining lines in the file are for transaction data. Each transaction must be in a newline. The data in the transaction line must be placed in the same order as its corresponding field value in the header, enclosed within double quotes and separated by a comma.
The XML file will contain one single <txnimport> element and multiple transaction <txn> nested elements, every transaction is a set of XML tags and its corresponding values as shown in the table. The number of <txn> corresponds to the number of transactions in the file. All elements are closed in the order that they were opened.
Note: CVV2/CVC/CID values and Track Data should never be stored, therefore cannot be passed to Converge on file.
The file must be formatted as follows:
Header Field Name Req? Length Description
ssl_transaction_type Y 20 ccgettoken
(Generate token) ssl_card_number C 19 ssl_exp_date ssl_recurring_id
C
C
4
50
Required for hand-keyed transactions.
Credit Card Number as it appears on the credit card.
Required for hand-keyed transactions.
Expiration date as it appears on the credit card.
Format MMYY
Required for recurring or installment transactions.
The ID number of the recurring record or installment record to be submitted for payment. This value was returned in the recurring ID when the original recurring record was added for recurring or populate with installment ID when the original installment was added for installment. Alphanumeric. ssl_verify ssl_avs_address
N
N
1
30
Account Verify indicator to indicate that account verification is needed prior to generating a token.
Valid values: Y, N.
Recommended with Account Verify indicator, required with Add to Card Manager indicator.
Cardholder’s Street Address
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Header Field Name
ssl_avs_zip ssl_add_token ssl_first_name ssl_last_name
Req? Length Description
N 9 Recommended with Account Verify indicator, required with Add to Card Manager indicator.
Customer's ZIP code used to process AVS
N 1
C 20
Use only with a terminal that is setup with
Tokenization.
Add to Card Manager indicator, used to indicate if you wish to store the token generated in Card
Manager. Valid value: Y (add token) , N (do not add token) Defaulted to N
To add the token to the card manager you must send the card data and cardholder first/last name, those are required. Once stored to Card Manager, the token number can be sent alone and will be used as a substitute for the stored information.
Required with Add to Card Manager indicator.
Cardholder’s first name.
C 20 Required with Add to Card Manager indicator.
Cardholder’s first name.
Examples
Credit Card Information File Example CSV
The following example demonstrates a CSV file. The first line is a header, which contains the field names. The contents of this file can be copied and saved in a text document with a CSV extension for testing and can be sent with cctokenimport request:
"ssl_card_number","ssl_transaction_type","ssl_exp_date","ssl_avs_addr ess”,”ssl_avs_zip”,”ssl_verify”,”ssl_add_token”
"0000000000000000","ccgettoken","1215","123 Main",”31307”,”Y”,”Y”
"0000000000000000","ccgettoken","1216","","",”N”
"50000000000000000","ccgettoken","1217","345 Main","99999",”Y”,”Y”
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Credit Card Information File Example XML
The following example demonstrates a properly nested XML file with 3 card information. The contents of this file can be copied and saved in a text document with a XML extension for testing and can be sent with cctokenimport request:
<txnimport>
<txn>
<ssl_card_number>0000000000000000</ssl_card_number>
<ssl_exp_date>1215</ssl_exp_date>
<ssl_transaction_type>CCGETTOKEN</ssl_transaction_type>
<ssl_avs_address>123 Main</ssl_avs_address>
<ssl_avs_zip>30123</ssl_avs_zip>
<ssl_verify>Y</ssl_verify>
</txn>
<txn>
<ssl_card_number>0000000000000000</ssl_card_number>
<ssl_transaction_type>CCGETTOKEN</ssl_transaction_type>
<ssl_exp_date>1215</ssl_exp_date>
<ssl_verify>N</ssl_verify>
</txn>
<txn>
<ssl_card_number>0000000000000000</ssl_card_number>
<ssl_exp_date>1215</ssl_exp_date>
<ssl_transaction_type>CCGETTOKEN</ssl_transaction_type>
<ssl_verify>Y</ssl_verify>
<ssl_avs_address>123 Main</ssl_avs_address>
<ssl_avs_zip>30123</ssl_avs_zip>
<ssl_add_token>Y</ssl_add_token>
<ssl_first_name>john</ssl_first_name>
<ssl_last_name>Doe</ssl_last_name>
</txn>
</txnimport>
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Credit Card Recurring Batch Import (ccrecimport)
The ccrecimport is a request that allows you to import and process a batch file of recurring and installment transactions. This request should include the batch file to import in XML or CSV format. Once the file is uploaded, Converge will validate the file and return a response via processBatch.do
, this response is simply to indicate if the file upload was successful or not.
Transactions in the file will be sent for authorization and are entered into the appropriate batches in the user interface. The import response files can be viewed and downloaded from the user interface.
Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_user_id ssl_pin ssl_import_file ssl_response_file ssl_do_merchant_email ssl_merchant_email ssl_result_format
Y
Y
Y
Y
Req? Description
Y Recurring Batch Import (ccrecimport).
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive.
Y
N
N
N
Converge PIN as configured within Converge, case sensitive.
Path, location and name of the import file. The entire entry can have a maximum size of 255. The file name can only be
30 characters (including the extension) in length and the extension can only be CSV or XML. The path must be sent along with the file name.
Example: C:\Program
Files\Elavon\Converge\Import\ImportFile.csv.
Response file friendly name, cannot be more than 30 characters and should not contain any of the following characters (\ / : * ? " < > | ). .
Determine if the merchant would like an email when the import file is completed, possible values: T to send an email or F to not send.
Merchant's Email Address, if email not specified and ssl_do_merchant_email
is set to T then an email will be sent to the terminal email.
Valid values are HTML, XML, and ASCII. When set to ASCII
Virtual Merchant will generate a plain text key-value document. Default is HTML if not sent.
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Input Field Name Req? Description
ssl_receipt_link_method N Only valid option is REDG so no receipt is displayed and data redirected to the link defined in the request in the ssl_receipt_link_url
or terminal settings. ssl_receipt_link_url N ssl_error_url
N
Target of the redirect link for the batch import results.
Ignored when the ssl_result_format=ASCII and ssl_receipt_link_method
= REDG.
If present, the error will be redirected to the URL specified including the errorCode, and errorName and errorMessage
fields.
Response
Output Field Name
ssl_result ssl_result_message
Description
Batch import result code: a result of 0 indicates the file was successfully imported. A result of 1 indicates that the file import failed.
Batch import result message: a result of File upload successful indicates the file was imported successfully. File upload failed indicates the file was not imported successfully. ssl_transaction_type ssl_user_id
Transaction type (ccrecimport).
Converge User ID. ssl_number_trans Number of transactions imported in the import file. ssl_response_file Response file name. ssl_recurring_batch_count Current recurring transaction number in the recurring batch prior to processing the file. errorCode errorMessage
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information.
Detailed explanation of the error returned only if an error occurred.
This field may be changed based on merchant configuration in the
user interface. Refer to the Error Codes section for more
information. errorName Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
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Recurring Batch Import File Format
A Recurring Batch Import file is a properly formatted CSV or XML batch file of recurring and installment transactions. This file must be uploaded with transaction type ccrecimport.
The first line in a CSV file is the header, which contains the field names and values as outlined in the table. Each field in the header should be enclosed within double quotes and separated by a comma. Remaining lines in the file are for transaction data. Each transaction must be in a new line. The data in the transaction line must be placed in the same order as its corresponding field value in the header, enclosed within double quote, and separated by a comma.
The XML file contains one single <txnrecimport> element and multiple transaction <txn> nested elements. Every transaction is a set of XML tags and its corresponding values as shown in the table. The number of <txn> corresponds to the number of transactions in the file. All elements are closed in the order that they were opened.
Note: CVV2/CVC/CID values and Track Data should never be stored, therefore cannot be passed to Converge on file.
The file must be formatted as follows:
Header Field Name
ssl_card_number ssl_exp_date ssl_amount ssl_transaction_type ssl_billing_cycle ssl_next_payment_date
Y
Y
Req? Length Value
Y
Y
19
4
Credit card number.
In MMYY format.
Y
Y
13
20
10
Must be a decimal, no dollar sign.
Available transaction types:
ccaddrecurring (
Add Recurring)
ccaddinstall
(Add Installment)
Billing cycle. Valid returned values, all caps and no hyphens:
DAILY
WEEKLY
BIWEEKLY
SEMIMONTHLY
MONTHLY
BIMONTHLY
QUARTERLY
SEMESTER
SEMIANNUALLY
ANNUALLY
SUSPENDED
Next payment date. Format MM/DD/YYYY.
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Header Field Name
ssl_bill_on_half ssl_end_of_month ssl_skip_payment ssl_description ssl_invoice_number ssl_customer_code ssl_salestax ssl_company ssl_first_name ssl_last_name ssl_avs_address ssl_address2 ssl_city ssl_state ssl_avs_zip ssl_country ssl_phone
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N
N
N
N
N
N
N
N
N
N
N
N
N
N
Req? Length Value
C 1 Half of the month indicator for semi-monthly billing cycles. Valid values are 1 and 2:
1 = the 1st and the 15th of the month
2 = the 15th and the last day of the month
C 1 End of month indicator. Valid values Y or N
You must indicate if the recurring transaction will be processed on the last day of the month for the monthly, bi-monthly, quarterly, semester, and semi-annually billing cycles when the start payment date is any of the following dates:
30-Apr
30-June
30-Sept
30-Nov
28-Feb (non-leap year)
29-Feb (leap year)
You also need to provide the end of the month indicator for the annually billing cycles when the start payment date is any of the following dates:
28-Feb (non-leap year)
29-Feb (leap year)
N 1
255
25
17
10
Skip Payment field.
Valid values: Y for yes or N for no. Defaulted to N.
Transaction description.
Invoice number for MOTO transactions.
Customer code for purchasing card transactions.
Sales tax for purchasing card transactions.
50
20
30
30
30
30
30
9
50
20
Customer's company name.
Customer's first name.
Customer's last name.
Cardholder’s street address.
Customer's address line two.
Customer's city.
Customer's state.
Customer's ZIP code used to process AVS.
Customer's country.
Customer's phone number.
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Header Field Name
ssl_email ssl_ship_to_company ssl_ship_to_first_name N ssl_ship_to_last_name N ssl_ship_to_address1 ssl_ship_to_address2
N
N ssl_ship_to_city ssl_ship_to_state
Req? Length Value
N 100 Customer's email address.
N 50 Ship To company name.
20
30
30
30
30
30
Ship To first name.
Ship To last name.
Ship To address line 1.
Ship To address line 2.
Ship To city.
Ship To state. ssl_ship_to_zip ssl_ship_to_country ssl_ship_to_phone
User Defined Field
N
N
N
N
N
N
10
50
20
Ship To ZIP code.
Ship To country.
Ship To phone number.
User defined, user should be able to pass up to 25 user defined fields, the value passed in the file should match the field name specified in the
Terminal Setup | Merchant | Payment Fields |
Add New Field.
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Example
Recurring Batch Import File Example CSV
The following example demonstrates a CSV file. The first line is a header, which contains fields.
The fields in the header as well as the data in each line are delimited by commas, and each value that corresponds to the field header is enclosed within double quote. The content of this file can be copied and saved in a text document with a CSV extension for testing with transaction type ccrecimport
:
"ssl_card_number","ssl_exp_date","ssl_amount","ssl_transaction_type","ss l_billing_cycle","ssl_next_payment_date","ssl_total_installments","ssl_s kip_payment","ssl_customer_code","ssl_salestax","ssl_invoice_number","ss l_description","ssl_company","ssl_first_name","ssl_last_name","ssl_avs_a ddress","ssl_address2","ssl_city","ssl_state","ssl_avs_zip","ssl_country
","ssl_phone","ssl_email","ssl_ship_to_company","ssl_ship_to_first_name"
,"ssl_ship_to_last_name","ssl_ship_to_address1","ssl_ship_to_address2"," ssl_ship_to_city","ssl_ship_to_state","ssl_ship_to_zip","ssl_ship_to_cou ntry","ssl_ship_to_phone"
"00**********0000","1212","15.00","CCADDRECURRING","WEEKLY","10/21/2012"
,"","N","C1234","1.00","IN123","weekly Sunday","My
Company","Joe","Doe","1234 Main Street","Suite
100","Atlanta","GA","30328","USA","999-999-
9999","[email protected]","","","","","","","","","USA","999-999-9999"
"00**********0000","1225","25.00","CCADDINSTALL","MONTHLY","06/21/
2012","10","Y","C44545","0.00","IN123","Monthly
Mag","","Jane","Doe","1234 Main
Street","","Atlanta","GA","30328","USA","9999999999","anyemail@ema il.com","","","","","","","","","USA","999-999-9999"
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Recurring Batch Import File Example XML
The following example demonstrates a properly nested XML file with two recurring transactions.
All elements are closed in the order that they were opened. The root element txnrecimport contains the transaction element, and every transaction element has its own opening and closing
<txn>
tag:
<txnrecimport>
<txn>
<ssl_card_number>00**********0000</ssl_card_number>
<ssl_exp_date>1212</ssl_exp_date>
<ssl_amount>2.00</ssl_amount>
<ssl_transaction_type>ccaddrecurring</ssl_transaction_type>
<ssl_customer_code>CC1234</ssl_customer_code>
<ssl_salestax>0.50</ssl_salestax>
<ssl_invoice_number>1234</ssl_invoice_number>
<ssl_description>test recurring</ssl_description>
<ssl_billing_cycle>MONTHLY</ssl_billing_cycle>
<ssl_next_payment_date>08/20/2012</ssl_next_payment_date>
<ssl_skip_payment>N</ssl_skip_payment>
<ssl_company>MyCompany</ssl_company>
<ssl_first_name>John</ssl_first_name>
<ssl_last_name>Doe</ssl_last_name>
<ssl_avs_address>123 Main</ssl_avs_address>
<ssl_city>Atlanta</ssl_city>
<ssl_state>GA</ssl_state>
<ssl_avs_zip>30123</ssl_avs_zip>
<ssl_country>USA</ssl_country>
</txn>
(continued)
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<txn>
<ssl_card_number>00**********0000</ssl_card_number>
<ssl_exp_date>1213</ssl_exp_date>
<ssl_amount>5.00</ssl_amount>
<ssl_transaction_type>ccaddinstall</ssl_transaction_type>
<ssl_customer_code>FF1234</ssl_customer_code>
<ssl_billing_cycle>WEEKLY</ssl_billing_cycle>
<ssl_next_payment_date>08/20/2012</ssl_next_payment_date>
<ssl_total_installments>10</ssl_total_installments>
<ssl_first_name>John</ssl_first_name>
<ssl_last_name>Doe</ssl_last_name>
<ssl_avs_address>123 Main</ssl_avs_address>
<ssl_city>Atlanta</ssl_city>
<ssl_state>GA</ssl_state>
<ssl_avs_zip>30123</ssl_avs_zip>
<ssl_country>USA</ssl_country>
</txn>
</txnrecimport>
(end)
Card Manager Transactions
This message format is for card manager transactions. The card manager stores information associated to a token generated from a credit card.
Notes:
Terminal must be setup for tokenization.
Card Manager transactions are applicable to Credit Card tokens only. Gift Card tokens can be stored in the Card Manager using the user interface only. Gift tokens cannot be added, modified, or deleted using Card Manager transaction types.
Token Query (ccquerytoken)
This request is used to retrieve the information associated to a token. Token must be present in the card manager.
Note: The ssl_show_form property does not apply
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Request
Input Field Name Req? Description
ssl_transaction_type Y Token Query (ccquerytoken). ssl_merchant_id ssl_user_id
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive. ssl_pin ssl_token
Y
Y
Converge PIN as configured within Converge, case sensitive.
Use only with a terminal that is setup with Tokenization.
Credit Card Token, previously generated from a card number and stored in the card manager. A token can be stored and used as a substitute for a card number.
Response
Output Field Name Description
ssl_card_type The card type. Available card types: LOYALTY, CASHBENEFIT, CASH,
DEBITCARD, FOODSTAMP, CREDITCARD, GIFTCARD, ELECTRONICCHECK. ssl_token Credit Card Token supplied in the authorization. ssl_card_number Masked card number. ssl_exp_date Expiration date. Returned based on merchant setup. ssl_company Company name. Returned based on merchant setup. ssl_customer_id
Customer ID. Returned based on merchant setup. ssl_first_name Customer’s first name. Returned based on merchant setup. ssl_last_name Customer’s last name. Returned based on merchant setup. ssl_avs_address Customer's address. Returned based on merchant setup. ssl_address2 Customer's address line 2. Returned based on merchant setup. ssl_avs_zip Customer's ZIP code. Returned based on merchant setup. ssl_city ssl_state ssl_country
Customer's city. Returned based on merchant setup.
Customer's state. Returned based on merchant setup.
Customer's country. Returned based on merchant setup. ssl_phone Customer's phone number. Returned based on merchant setup. ssl_email
Customer's email address. Returned based on merchant setup. ssl_description Transaction description. Returned based on merchant setup.
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Output Field Name Description
errorCode Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction
from going to authorization. This is a numeric field. Refer to the Error Codes
section for more information. errorMessage errorName
Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant configuration in the user interface. Refer
to the Error Codes section for more information.
Error name or reason for the error returned only if an error occurred. Refer to
the Error Codes section for more information.
Token Update (ccupdatetoken)
This request is used to update the information associated to a token. Token must be present in the card manager.
Notes:
Only the information you wish to update along with the token should be sent
If card number is sent, a new token will be generated
Some entries in the card manager can be set to null by sending empty values, first and last names cannot be sent null as they are required
You can verify the account before update, if card is declined the token will not be updated
The ssl_show_form property does not apply
Request
Input Field Name Req? Description
ssl_transaction_type Y Token Update (ccupdatetoken). ssl_merchant_id ssl_user_id
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive. ssl_pin ssl_token
Y
Y
Converge PIN as configured within Converge, case sensitive. ssl_card_number ssl_exp_date
N
N
Credit Card Token to be updated
Credit Card Number as it appears on the credit card. ssl_company N
Credit Card Expiry Date as it appears on credit card formatted as
MMYY.
Company name.
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Input Field Name
ssl_customer_id ssl_first_name ssl_last_name ssl_avs_zip ssl_avs_address ssl_address2 ssl_city ssl_state ssl_country ssl_email ssl_phone ssl_description ssl_verify
N
N
N
N
N
N
N
N
N
N
Req? Description
N Customer identifier as set by the merchant.
N Cardholder first name.
Cardholder last name.
Cardholder ZIP code.
Cardholder Address.
Customer's address line 2.
Customer's city.
Customer's state.
N
Customer's country.
Customer's email address.
Customer's phone number. ssl_description
.
Account Verify indicator to indicate that account verification is needed prior to updating a token. Valid values: Y, N.
Response
Output Field Name
ssl_result
Description
Update Token Result code. A result of 0 indicates that the token was generated; 1 indicates that the token was not generated. Returned only when account verification is requested. ssl_result_message The account verification transaction result message returned only when the token update is requested with Account verification flag. Example:
APPROVAL, DECLINE. Refer to the Authorization Response Codes section for
an extensive list of possible returned messages. Returned only when account verification is requested. ssl_token Credit Card Token supplied in the authorization. ssl_token_response Outcome of the token update. This value will be SUCCESS if a token has been generated. Other possible returned values are FAILURE, Action Not
Permitted, Invalid Token, Not Permitted, Acct Verification Failed. ssl_txn_id ssl_txn_time
Transaction identification number, returned only when an account verification is requested. This is a unique number used to identify the transaction.
Date and time when the transaction was processed, returned only when account verification is requested. Format: MM/DD/YYYY hh:mm:ss PM/AM.
Example: 03/18/2010 10:34:10 AM. ssl_approval_code Transaction approval code. Returned only when account verification is requested.
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Output Field Name
ssl_avs_response ssl_customer_id
Description
The Address Verification Response Code (refer to the AVS Response Codes
section for a complete list of AVS response codes). Returned only when account verification is requested. ssl_cvv2_response
The Card Verification Response Code (refer to the CVV2/CVC2 Response
Codes section for a complete list of CVV/CVC2 response codes). Returned
only when account verification is requested. ssl_card_number ssl_exp_date
Masked card number.
Expiration date. Returned based on merchant setup. ssl_company Company name. Returned based on merchant setup.
Customer ID. Returned based on merchant setup. ssl_first_name ssl_last_name ssl_avs_address
Customer’s first name. Returned based on merchant setup.
Customer’s last name. Returned based on merchant setup.
Customer's address. Returned based on merchant setup. ssl_address2 ssl_avs_zip ssl_city
Customer's address line 2. Returned based on merchant setup.
Customer's ZIP code. Returned based on merchant setup.
Customer's city. Returned based on merchant setup. ssl_state ssl_country ssl_phone ssl_email ssl_description errorCode errorMessage errorName
Customer's state. Returned based on merchant setup.
Customer's country. Returned based on merchant setup.
Customer's phone number. Returned based on merchant setup.
Customer's email address. Returned based on merchant setup.
Transaction description. Returned based on merchant setup.
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction
from going to authorization. This is a numeric field. Refer to the Error Codes
section for more information.
Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant configuration in the user interface.
Refer to the Error Codes section for more information.
Error name or reason for the error returned only if an error occurred. Refer to
the Error Codes section for more information.
Token Delete (ccdeletetoken)
This request is used to delete a token from the card manager; all the information associated with that token will be removed.
Note: The ssl_show_form property does not apply.
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Request
Input Field Name Req? Description
ssl_transaction_type Y Token Delete (ccdeletetoken). ssl_merchant_id ssl_user_id
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive. ssl_pin ssl_token
Y
Y
Converge PIN as configured within Converge, case sensitive.
Credit Card Token, previously generated from a card number and stored in the card manager. A token can be stored and used as a substitute for a card number.
Response
Output Field Name
ssl_token
Description
The token value deleted from the card manager. ssl_token_response Outcome of the token deletion. This value will be a SUCCESS if a token has been deleted. Other possible returned values are FAILURE, Action Not
Permitted, Invalid Token. errorMessage errorName
Detailed explanation of the error returned ONLY if an error occurred. This field may be changed based on merchant configuration in the user interface. Refer
to the Error Codes section for more information.
Error name or reason for the error returned ONLY if an error occurred. Refer to
the Error Codes section for more information.
End of Day Transactions
This message format is for End of Day transactions. Those functions consist of resending email/ receipt, searching for a transaction, running a summary report , or settling transactions.
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Transaction Email (txnemail)
The txnemail is used to initiate or resend an email to the merchant or customer for a specific transaction. Optionally, the request can include a new customer email address if different from the original transaction or if the original transaction did not have an email address.
Notes:
The ssl_show_form property does not apply for these transactions.
An error is sent if the terminal is not setup for emails.
If the original transaction contains a customer email, both merchant and customer emails will be sent, specific flags can be sent to control if the email should be sent to only the customer or only to the merchant.
A flag can be sent to update the email address on file with the new one sent with the email request. The terminal must be setup to receive email.
Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_pin ssl_user_id ssl_txn_id ssl_email
Y
Y
Y
Req? Description
Y Transaction Email (txnemail).
Y
N
Converge ID as provided by Elavon.
Converge PIN as configured within Converge, case sensitive.
Converge User ID as configured on Converge, case sensitive.
Unique identifier returned on the original transaction.
Customer’s email address. Send this value if the existing transaction did not have a customer email or if the email needs to be sent to a different email address. If value not sent the system will attempt to send an email to the email address stored from the original transaction
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Input Field Name
ssl_update_email
Req? Description
N Email update flag indicated if email needs to be updated after the email is resent. The new customer email must be sent in the ssl_email
field. Valid values: Y or N. Default is N. ssl_do_customer_email N Indicates if email needs to be sent to the customer, if not passed and customer email is present in the original transaction, it will be defaulted to True.
Valid values are:
T = True
F = False ssl_do_merchant_email N Indicates if email needs to be sent to the merchant, if not passed defaulted to True. Valid values are:
T = True
F = False
Response
Output Field Name Description
ssl_result Outcome of a transaction. A response that contains ssl_result of 0 represents an Approved transaction. A response containing any other value for ssl_result represents a Declined transaction preventing it from being authorized. ssl_result_message Transaction result message. Example: SUCCESS. ssl_txn_id ssl_txn_time
Transaction identification number. This is a unique number used to identify the transaction.
Date and time when the transaction was processed, Format: MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10 A.M. errorCode errorMessage
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction
from going to authorization. This is a numeric field. Refer to the Error Codes
section for more information.
Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant configuration in the user interface.
Refer to the Error Codes section for more information.
errorName Error name or reason for the error returned only if an error occurred. Refer to
the Error Codes section for more information.
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Transaction Query (txnquery)
This request is used to search for a transaction based on a date range or card data or combination of both. One of the following fields must be provided:
Card information providing one of the following fields:
ssl_card_number
ssl_track_data
ssl_card_suffix
And/Or
Date range ssl_search_start_date and ssl_search_end_date
Or
Transaction identifier ssl_txn_id
1. When searching based on the transaction identifier:
The result will contain one single unique transaction
The signature can be included by adding the signature indicator in the ssl_include_signature field, valid value: true.
2. When searching based on card information and/or card range:
Date range cannot exceed 31 days at the time in a single request. For example you can run a query to run transactions from 01/01/2014 to 01/02/2014
One date at minimum must be provided.
If you submit a start date without an end date, the end date will be set to start date plus
31 days (not the current date). If you submit an end date without a start date, the start date will be set to end date minus 31 days.
The result can only have a limit up to 1000 unique transactions at one time; if there is more than 1000 transactions, Converge will return the timestamp of the last transaction in the next set in the field ssl_next_txn_time, the application then must send consecutive requests with the new time stamps in order to get next data in the set of data.
The result will always include the number of transactions in the ssl_txn_count field and the detailed response of each transaction when more than a single transaction is returned.
The detail response will contain the original response along with a transaction status in the ssl_trans_status field to indicate if the transaction status (opened, settled, pending, and so on). All types of transactions for all payment types, approved or declined within the provided date range will be returned and will be listed in descending date/time order
(the latest transaction processed showing first).
3. When searching based on card information and/or card range, you may provide additional information to narrow your search using the following fields:
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The first name in the ssl_search_first_name field
The last name in the ssl_search_last_name field
The description in the ssl_search_description field
The description in the ssl_search_transaction_type field, examples of valid values: VOID,
SALE, FORCE
The Transaction minimum amount in the ssl_search_min_amount, this amount has to be decimal and less or equal then the max amount
The Transaction maximum amount in the ssl_search_max_amount, this amount has to be decimal and greater than the minimum amount
The transaction type in the ssl_search_card_type field, examples of valid values:
CREDITCARD, DEBITCARD, GIFTCARD, LOYALTY, FOODSTAMP, CASH
The card description in the ssl_search_card_short_description field, examples of valid values: VISA, MC, AMEX, CUP
The taxed transactions indicator in the ssl_search_taxed field, values are true or false, results will have those transactions with sales tax value higher than 0.00 (ssl_salestax >
0.00)
The tip indicator in the ssl_search_tipped field, values are true or false, results will have those transactions with tip higher than 0.00 (ssl_tip_amount > 0.00)
Notes:
Search is allowed using one single card information or a date range or combination of both. Passing multiple card information data in a single request is not allowed.
When searching based on a card number, track data or a card suffix, the search will return a list of all matching transactions within the last two months from the Open and Settled batches.
When searching based on combination of card information and date range, the search will return a list of all matching transactions within the specified date range from the
Open and Settled batches.
All transactions are listed in descending date/time order.
The ssl_show_form property does not apply.
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Request
Input Field Name
ssl_transaction_type ssl_merchant_id ssl_user_id ssl_pin ssl_txn_id ssl_card_number ssl_track_data ssl_card_suffix ssl_search_start_date ssl_search_end_date ssl_search_first_name ssl_search_last_name ssl_search_description
CON-0002-N
C
C
Y
Y
Req? Description
Y Transaction Query (txnquery).
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive.
Y
C
C
C
Converge PIN as configured within Converge, case sensitive.
Unique identifier returned on the original transaction.
Credit Card Number as it appears on the credit card.
The raw track I and/or II data from the magnetic strip on the card.
The last 4 digits of the card number.
Start date of the search window. Format
MM/DD/YYYY or MM/DD/YYYY hh:mm:ss AM or
MM/DD/YYYY hh:mm:ss PM. Example:
04/28/2015 08:00:34 AM, 04/28/2015
C
N
N
N
End date of the search window. Format
MM/DD/YYYY or MM/DD/YYYY hh:mm:ss AM or
MM/DD/YYYY hh:mm:ss PM. Example:
04/29/2015 11:59:59 PM
First name sent on the original transaction. Valid only when searching based on card information and/or date range. Results will contain all transactions with first name ssl_first_name matching this value.
Last name sent on the original transaction. Valid only when searching based on card information and/or date range. Results will contain all transactions with last name ssl_last_name matching this value.
Description sent on the original transaction.
Valid only when searching based on card information and/or date range. Results will contain all transactions with description ssl_description matching this value.
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Input Field Name
ssl_search_transaction_type ssl_search_min_amount ssl_search_max_amount ssl_search_card_type ssl_search_card_short_description N ssl_search_taxed
Req? Description
N Transaction type. Valid only when searching based on card information and/or date range.
Results will contain all transactions with transaction ssl_transaction_type matching this value. Examples of valid values are: VOID, SALE,
FORCE, AUTHONLY, AVSONLY, PURCHASE, SALE,
RETURN, FORCEPURCHASE, FORCERETURN,
INQUIRY, REDEMPTION, CREDIT, ACTIVATION
N
N
Transaction minimum amount. Decimal. Results will contain all transactions greater than or equal this value.
Transaction maximum amount. Decimal. Valid only when searching based on card information and/or date range. Results will contain all transactions less than or equal this value.
N
N
Transaction type, valid only when searching based on card information and/or date range.
Valid values are CREDITCARD, DEBITCARD,
GIFTCARD, LOYALTY, FOODSTAMP, CASH.
Card description, valid only when searching based on card information and/or date range.
Examples of valid values: VISA, MC, AMEX, CUP
Taxed transactions indicator, valid only when searching based on card information and/or date range. Valid values are true or false, results will have those transactions with sales tax value higher than 0.00 (ssl_salestax > 0.00) ssl_search_tipped ssl_include_signature
N
N
Tip indicator, valid only when searching based on card information and/or date range. Valid values are true or false, results will have those transactions with tip higher than 0.00
(ssl_tip_amount > 0.00)
Signature indicator, valid only when searching based on transaction ID. Valid values are true or false, results will have those transactions signature.
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Response
Output Field Name
ssl_txn_count ssl_next_txn_time ssl_result_message ssl_txn_id ssl_user_id ssl_trans_status ssl_card_type ssl_transaction_type ssl_txn_time ssl_first_name ssl_last_name ssl_card_number ssl_entry_mode ssl_avs_response ssl_cvv2_response ssl_approval_code
Description
The number of transactions matching the search query up to 1000 transactions.
The timestamp of the transaction in the next set when the transaction number in the batches exceeds 1000. This time can be used for the next call to request the next available set of 1000.
Transaction result message. Example: APPROVAL, PARTIAL
APPROVAL. Refer to the Authorization Response Codes section for
an extensive list of possible returned messages.
Transaction identification number. This is a unique number used to identify the transaction. This value can be used to complete the
Auth Only transaction.
Converge User ID that processed the transaction.
Transaction status, example: STL (Settled).
The valid values are:
PEN = Pended
OPN = Unpended, Released, Open
REV = Review
STL = Settled
PST = Failed Due to Post-Auth Rule
FPR = Failed Due to Fraud Prevention Rules
PRE = Failed Due to Pre-Auth Rule
The card type. Available card types: LOYALTY, CASHBENEFIT, CASH,
DEBITCARD, FOODSTAMP, CREDITCARD, GIFTCARD,
ELECTRONICCHECK.
Transaction type, example: SALE.
Date and time when the transaction was processed. Format:
MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10
AM.
Cardholder’s first name.
Cardholder’s last name.
Masked card number.
The entry mode of the transaction, K for keyed or S for swiped.
The Address Verification Response Code (refer to the AVS
Response Codes section for a complete list of AVS response codes).
The Card Verification Response Code (refer to the CVV2/CVC2
Response Codes section for a complete list of CVV/CVC2 response
codes).
Transaction approval code.
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Output Field Name
ssl_amount ssl_invoice_number ssl_city ssl_country
Description
Transaction authorized or approved amount. Returned based on merchant setup.
The invoice or ticket number sent originally on the request.
Returned based on merchant setup. ssl_card_short_description Card description. Returned when searching based on card information and/or date range. ssl_salestax Sales tax. ssl_description ssl_tip_amount
Description.
Tip amount. Returned when searching based on card information and/or date range. ssl_avs_address ssl_address2 ssl_address3
Returned when searching based on Transaction identifier only.
Returned when searching based on Transaction identifier only.
Returned when searching based on Transaction identifier only. ssl_company Returned when searching based on Transaction identifier only.
Returned when searching based on Transaction identifier only.
Returned when searching based on Transaction identifier only. ssl_state ssl_avs_zip ssl_cardholder_currency ssl_terminal_currency ssl_cardholder_amount ssl_tip_amount ssl_cardholder_tip_amount Returned when searching based on Transaction identifier only. ssl_is_voidable ssl_account_balance
Returned when searching based on Transaction identifier only.
Returned when searching based on Transaction identifier only. ssl_departure_Date ssl_completion_Date
Returned when searching based on Transaction identifier only.
Returned when searching based on Transaction identifier only. ssl_ship_to_address1 ssl_ship_to_address2 ssl_ship_to_address3
Returned when searching based on Transaction identifier only.
Returned when searching based on Transaction identifier only.
Returned when searching based on Transaction identifier only. ssl_ship_to_first_name
Returned when searching based on Transaction identifier only.
Returned when searching based on Transaction identifier only.
Returned when searching based on Transaction identifier only.
Returned when searching based on Transaction identifier only.
Returned when searching based on Transaction identifier only.
Returned when searching based on Transaction identifier only. ssl_ship_to_last_name ssl_ship_to_company ssl_ship_to_city
Returned when searching based on Transaction identifier only.
Returned when searching based on Transaction identifier only.
Returned when searching based on Transaction identifier only.
Returned when searching based on Transaction identifier only.
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Output Field Name
ssl_ship_to_country ssl_ship_to_state ssl_ship_to_zip ssl_signature_image ssl_signature_type errorCode errorMessage errorName
Description
Returned when searching based on Transaction identifier only.
Returned when searching based on Transaction identifier only.
Returned when searching based on Transaction identifier only.
Signature image, returned only when the signature indicator has been provided in the request when searching based on transaction identifier.
Signature type, returned only when the signature indicator has been provided in the request when searching based on transaction identifier. Possible returned values are: GIF , TIF , JPG, PNG
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a
numeric field. Refer to the Error Codes section for more
information.
Detailed explanation of the error returned only if an error occurred.
This field may be changed based on merchant configuration in the
user interface. Refer to the Error Codes section for more
information.
Error name or reason for the error returned only if an error
occurred. Refer to the Error Codes section for more information.
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Examples
Query Based on Transaction ID Request xmldata=<txn><ssl_merchant_id>my_virtualmerchant_id</ssl_merchant_id>
<ssl_user_id>my_user</ssl_user_id><ssl_pin>my_pin</ssl_pin>
<ssl_test_mode>false</ssl_test_mode><ssl_transaction_type>txnquery</s sl_transaction_type><ssl_txn_id>AA48439-65E7D601-5E31-4809-882A-
2028CBC3A979</ssl_txn_id></txn>
Query Based on Date Range Request xmldata=<txn><ssl_merchant_id>my_virtualmerchant_id</ssl_merchant_id>
<ssl_user_id>my_user</ssl_user_id><ssl_pin>my_pin</ssl_pin>
<ssl_search_start_date>04/30/2015 09:34:36 AM</ssl_search_start_date>
<ssl_search_end_date></ssl_search_end_date></txn>
Query Based on Card Number Request xmldata=<txn><ssl_merchant_id>my_virtualmerchant_id</ssl_merchant_id>
<ssl_user_id>my_user</ssl_user_id><ssl_pin>my_pin</ssl_pin>
<ssl_test_mode>false</ssl_test_mode><ssl_transaction_type>txnquery</s sl_transaction_type><ssl_card_number>[Full Card number]</ssl_card_number></txn>
Query Based on Track data Request xmldata=<txn><ssl_merchant_id>my_virtualmerchant_id</ssl_merchant_id>
<ssl_user_id>my_user</ssl_user_id><ssl_pin>my_pin</ssl_pin>
<ssl_test_mode>false</ssl_test_mode><ssl_transaction_type> txnquery</ssl_transaction_type><ssl_track_data>[Track data]
</ssl_track_data></txn>
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Query Based on Last 4 digit of a Card Number Request xmldata=<txn><ssl_merchant_id>my_virtualmerchant_id</ssl_merchant_id>
<ssl_user_id>my_user</ssl_user_id><ssl_pin>my_pin</ssl_pin>
<ssl_test_mode>false</ssl_test_mode><ssl_transaction_type>txnquery</s sl_transaction_type><ssl_card_suffix>3003</ssl_card_suffix></txn>
Query Response
This is an XML response of a query based on a transaction identifier:
<txn>
<ssl_txn_id>AA7757-2C7226AA-C2A2-45E4-BB5F-
1EC12309D9C3</ssl_txn_id>
<ssl_user_id>my_user</ssl_user_id>
<ssl_trans_status>STL</ssl_trans_status>
<ssl_card_type>CREDITCARD</ssl_card_type>
<ssl_transaction_type>SALE</ssl_transaction_type>
<ssl_txn_time>07/09/2013 02:29:13 PM</ssl_txn_time>
<ssl_first_name>John</ssl_first_name>
<ssl_last_name>Doe</ssl_last_name>
<ssl_card_number>00**********0000</ssl_card_number>
<ssl_exp_date>1215</ssl_exp_date>
<ssl_entry_mode>K</ssl_entry_mode>
<ssl_avs_response />
<ssl_cvv2_response />
<ssl_amount>.37</ssl_amount>
<ssl_invoice_number />
<ssl_result_message>APPROVAL</ssl_result_message>
<ssl_approval_code>N29032</ssl_approval_code>
</txn>
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This is an ASCII response of a query based on a transaction identifier: ssl_txn_id=AA7757-2C7226AA-C2A2-45E4-BB5F-1EC12309D9C3 ssl_user_id=my_user ssl_trans_status=STL ssl_card_type=CREDITCARD ssl_transaction_type=SALE ssl_txn_time=07/09/2013 02:29:13 PM ssl_first_name=John ssl_last_name=Doe ssl_card_number=00**********0000 ssl_exp_date=1215 ssl_entry_mode=K ssl_avs_response= ssl_cvv2_response= ssl_amount=.37 ssl_invoice_number= ssl_result_message=APPROVAL ssl_approval_code=N29032
CON-0002-N
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This is an XML response of a query based on a card number. In this example 2 transactions were returned:
<txnlist>
<ssl_txn_count>2</ssl_txn_count>
<txn>
<ssl_txn_id>AA7757-EBB7E0B1-CA25-45FF-9728-
5D45BC222D9A</ssl_txn_id>
<ssl_user_id>my_user</ssl_user_id>
<ssl_trans_status>OPN</ssl_trans_status>
<ssl_card_type>CREDITCARD</ssl_card_type>
<ssl_transaction_type>AVSonly</ssl_transaction_type>
<ssl_txn_time>06/04/2013 10:12:49 AM</ssl_txn_time>
<ssl_first_name />
<ssl_last_name />
<ssl_card_number>00**********0000</ssl_card_number>
<ssl_exp_date>1215</ssl_exp_date>
<ssl_entry_mode>K</ssl_entry_mode>
<ssl_avs_response>G</ssl_avs_response>
<ssl_cvv2_response />
<ssl_amount>0</ssl_amount>
<ssl_invoice_number />
<ssl_result_message>APPROVAL</ssl_result_message>
<ssl_approval_code>031719</ssl_approval_code>
</txn>
<txn>
<ssl_txn_id>AA7757-05E853A6-8DB6-4A0B-B907-
C5E96829CAC6</ssl_txn_id>
<ssl_user_id>my_user</ssl_user_id>
<ssl_trans_status>OPN</ssl_trans_status>
<ssl_card_type>CREDITCARD</ssl_card_type>
<ssl_transaction_type>AVSonly</ssl_transaction_type>
<ssl_txn_time>06/04/2013 10:12:28 AM</ssl_txn_time>
<ssl_first_name />
<ssl_last_name />
<ssl_card_number>00**********0000</ssl_card_number>
<ssl_exp_date>1215</ssl_exp_date>
<ssl_entry_mode>K</ssl_entry_mode>
<ssl_avs_response>G</ssl_avs_response>
<ssl_cvv2_response />
<ssl_amount>0</ssl_amount>
<ssl_invoice_number />
<ssl_result_message>APPROVAL</ssl_result_message>
<ssl_approval_code>031719</ssl_approval_code>
</txn>
</txnlist>
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This is an ASCII response of a query based on a card number. In this example two transactions were returned: ssl_txn_count=2 ssl_txn_id=AA7757-EBB7E0B1-CA25-45FF-9728-5D45BC222D9A ssl_user_id=my_user ssl_trans_status=OPN ssl_card_type=CREDITCARD ssl_transaction_type=AVSonly ssl_txn_time=06/04/2013 10:12:49 AM ssl_first_name= Jane ssl_last_name= Doe ssl_card_number=00**********0000 ssl_exp_date=1215 ssl_entry_mode=K ssl_avs_response=G ssl_cvv2_response= M ssl_amount=0.00 ssl_invoice_number= ssl_result_message=APPROVAL ssl_approval_code=031719 ssl_txn_id=AA7757-05E853A6-8DB6-4A0B-B907-C5E96829CAC6 ssl_user_id=my_user ssl_trans_status=OPN ssl_card_type=CREDITCARD ssl_transaction_type=AVSonly ssl_txn_time=06/04/2013 10:12:28 AM ssl_first_name=John ssl_last_name=Doe ssl_card_number=00**********0000 ssl_exp_date=1215 ssl_entry_mode=K ssl_avs_response=G ssl_cvv2_response= ssl_amount=0 ssl_invoice_number= ssl_result_message=APPROVAL ssl_approval_code=031719
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Total/ Summary (total)
This request is used to obtain a summary of all transactions waiting to be settled. This will allow the merchant to review the batch prior to settlement.
Batch submissions are posted using process.do for key value pairs formatted request or processxml.do
for XML formatted request.
Notes:
Users must have the Batches-View Transactions user right in order to request a summary
The Empty batch response indicates that there is no transactions in the current batches waiting to be settled
The total request will not return those transactions that are pended or set to review or
Auth only transactions
Request
Input Field Name Req? Description
ssl_transaction_type Y
Total/Summary transaction (total). ssl_merchant_id ssl_user_id
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive. ssl_pin Y Converge PIN as configured within Converge, case sensitive.
Response
Output Field Name
ssl_result ssl_result_message
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents a successful batch submission transaction. A response containing any other value for ssl_result represents a failure preventing it from being settled, example: Empty batch, settlement in progress.
Transaction result message. Example: SUCCESS, Empty batch ssl_txn_main_count ssl_txn_main_amount
Total Transaction count in Main batch
Total Transaction amount in Main batch ssl_txn_cash_count ssl_txn_cash_amount
Total cash count in the cash batch
Total cash amount in the cash batch ssl_txn_loyalty_count Total loyalty card count in the loyalty batch ssl_txn_loyalty_amount Total loyalty amount in the loyalty batch ssl_txn_ecg_count
Total gift card count in the gift batch
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Output Field Name
ssl_txn_ecg_amount errorCode errorName errorMessage
Description
Total gift card amount in the gift batch
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a numeric field. Refer
to the Error Codes section for more information.
Error name or reason for the error returned only if an error occurred.
Refer to the Error Codes section for more information.
Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant configuration in the user
interface. Refer to the Error Codes section for more information.
Examples
Example 1: process.do
The following XML code example demonstrates the initiation of a total transaction request:
Batch Settlement Request xmldata=<txn><ssl_merchant_id>my_virtualmerchant_id</ssl_merchant_id>
<ssl_user_id>my_user</ssl_user_id><ssl_pin>my_pin</ssl_pin>
<ssl_test_mode>false</ssl_test_mode><ssl_transaction_type>total
</ssl_transaction_type></txn>
Total Response
<txn>
<ssl_result>0</ssl_result>
<ssl_result_message>SUCCESS</ssl_result_message>
<ssl_txn_main_count>10</ssl_txn_main_count>
<ssl_txn_main_amount>220.00</ssl_txn_main_amount>
<ssl_txn_ecg_count>2</ssl_txn_ecg_count>
<ssl_txn_ecg_amount>50.00</ssl_txn_ecg_amount>
</txn>
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Settle (settle)
This request is used to initiate a manual settlement on a single, multiple or batch of transactions.
Once the batch is successfully settled, the funds will be moved from the customer's account to the merchant account.
Open batches must be reviewed prior to settlement for accuracy; transactions set to pend or to review must be released prior to settlement. You may opt to set the terminal for auto-settlement or submit a manual settlement from the integrated application. Elavon highly recommends that batches be closed out on a daily basis.
Batch submissions are posted using process.do for key value pairs formatted request or processxml.do
for XML formatted request, the following options are supported:
To settle a single credit card transaction, the settlement request must include the transaction identification number in the ssl_txn_id field.
To settle multiple transactions, the XML request must contain all the transaction identification numbers in the <ssl_txn_id> fields nested within one single
<txnGroup>
element. The number of <ssl_txn_id> inside the group corresponds to the number of transactions you want to settle.
To settle all transactions in the batch, omit the transaction identifier values.
Notes:
When settling transactions, the ssl_show_form property does not apply.
Card number or track data should not be sent
Users must have the Batches-Settle Transactions user right in order to settle transactions
The Scheduled for Settlement response indicates that the batch will be submitted for settlement. In order to check the status of a transaction, the integrated application may use the transaction query to obtain information on the status of a transaction
The settlement can be initiated on open transactions only. Transactions that are pended or set to review must be released or set to unpend in order to settle.
Settling a single gift or cash transaction is not supported, the gift or cash batch must be settled entirely.
Settings are available within the Admin portion of the Virtual Terminal that can block transactions from being added to a current open batch, if they do not meet certain qualifications. Elavon recommends that merchants review these settings prior to accepting transactions.
Manual settlement is not allowed for those terminals setup for Multi-Currency.
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Request
Input Field Name Req? Description
ssl_transaction_type Y Settle transaction (settle). ssl_merchant_id ssl_user_id
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive. ssl_pin ssl_txn_id
Y
N
Converge PIN as configured within Converge, case sensitive.
Unique identifier returned on the original transaction.
Response
Output Field Name
ssl_result ssl_result_message ssl_txn_time ssl_txn_id ssl_txn_main_count
Description
Outcome of a transaction. A response that contains ssl_result of 0 represents a successful batch submission transaction. A response containing any other value for ssl_result represents a failure preventing it from being settled, example: Empty batch, settlement in progress.
Transaction result message. Example: Scheduled for settlement, Empty batch, and settlement in progress.
Date and time when the batch was submitted, Format: MM/DD/YYYY hh:mm:ss PM/AM. Example: 03/18/2010 10:34:10 AM.
Unique identifier returned on the original transaction, this is to settle an individual transaction sent in the request.
Total Transaction count in Main Batch to be settled. ssl_txn_main_amount Total Transaction amount in Main Batch to be settled. ssl_txn_loyalty_count
Total loyalty card count in the loyalty batch to be settled. ssl_txn_loyalty_amount Total loyalty amount in the loyalty batch to be settled. ssl_txn_cash_count ssl_txn_cash_amount ssl_txn_ecg_count ssl_txn_ecg_amount
Total cash count to be settled.
Total cash amount to be settled.
Total gift card count to be settled.
Total gift card amount to be settled. errorCode errorName errorMessage
Error code returned only if an error occurred. Typically, when the transaction failed validation or the request is incorrect. This will prevent the transaction from going to authorization. This is a numeric field. Refer
to the Error Codes section for more information.
Error name or reason for the error returned only if an error occurred.
Refer to the Error Codes section for more information.
Detailed explanation of the error returned only if an error occurred. This field may be changed based on merchant configuration in the user
interface. Refer to the Error Codes section for more information.
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Examples
Example 1: process.do
The following XML code example demonstrates the initiation of a settlement transaction request and response for batch and single transaction settlement.
Batch Settlement Request xmldata=<txn><ssl_merchant_id>my_virtualmerchant_id</ssl_merchant_id>
<ssl_user_id>my_user</ssl_user_id><ssl_pin>my_pin</ssl_pin>
<ssl_test_mode>false</ssl_test_mode><ssl_transaction_type>settle
</ssl_transaction_type></txn>
Transaction Settlement Request xmldata=<txn><ssl_merchant_id>my_virtualmerchant_id</ssl_merchant_id>
<ssl_user_id>my_user</ssl_user_id><ssl_pin>my_pin</ssl_pin>
<ssl_test_mode>false</ssl_test_mode><ssl_transaction_type>settle
</ssl_transaction_type><ssl_txn_id>AA48439-65E7D601-5E31-4809-882A-
2028CBC3A979</ssl_txn_id></txn>
Batch Settlement Response
This is a successful attempt for settlement of a batch:
<txn>
<ssl_result>0</ssl_result>
<ssl_result_message>Scheduled for Settlement</ssl_result_message>
<ssl_txn_id/>
<ssl_txn_main_count>10</ssl_txn_main_count>
<ssl_txn_main_amount>220.00</ssl_txn_main_amount>
<ssl_txn_ecg_count>2</ssl_txn_ecg_count>
<ssl_txn_ecg_amount>50.00</ssl_txn_ecg_amount>
</txn>
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This is a request of a settlement on a terminal that is not active (Not live):
<txn>
<ssl_result>0</ssl_result>
<ssl_result_message>Scheduled for Settlement</ssl_result_message>
<ssl_txn_id/>
<ssl_txn_main_count>999</ssl_txn_main_count>
<ssl_txn_main_amount>0.00</ssl_txn_main_amount>
<ssl_txn_ecg_count>999</ssl_txn_ecg_count>
<ssl_txn_ecg_amount>0.00</ssl_txn_ecg_amount>
</txn>
Transaction Settlement Response
This is a successful attempt for settlement of a single transaction:
<txn>
<ssl_result>0</ssl_result>
<ssl_result_message>Scheduled for Settlement</ssl_result_message>
<ssl_txn_id>AA48439-65E7D601-5E31-4809-882A-
2028CBC3A979</ssl_txn_id>
<ssl_txn_main_count>1</ssl_txn_main_count>
<ssl_txn_main_amount>16.00</ssl_txn_main_amount>
<ssl_txn_ecg_count>0</ssl_txn_ecg_count>
<ssl_txn_ecg_amount/>
</txn>
This is a successful attempt for settlement for a single transaction on a terminal that is not active
(Not live):
<txn>
<ssl_result>0</ssl_result>
<ssl_result_message>Scheduled for Settlement</ssl_result_message>
<ssl_txn_id>00000000-0000-0000-0000-00000000000</ssl_txn_id>
<ssl_txn_main_count>1</ssl_txn_main_count>
<ssl_txn_main_amount>0.00</ssl_txn_main_amount>
<ssl_txn_ecg_count>0</ssl_txn_ecg_count>
<ssl_txn_ecg_amount>0.00</ssl_txn_ecg_amount>
</txn>
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Account Admin Transactions
This message format is for Admin transactions. Those types of transactions use XML and send the transaction to accountxml.do to retrieve the terminal account information.
Terminal Setup (terminalsetup)
This request is used to retrieve the terminal and merchant setup information located under
Terminal | Merchant | Main option and Terminal | Merchant | Terminal option in the user interface terminal menu. The response contains the <MerchantInformation> element which has the merchant information and the <TerminalInformation> element which has the terminal information.
Request
Input Field Name Req? Description
ssl_transaction_type Y Terminal Setup Information (terminalsetup). ssl_merchant_id ssl_user_id
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive. ssl_pin Y Converge PIN as configured within Converge, case sensitive.
Response
Output Field Name Description
MerchantInformation Contains the Merchant Information Elements as described in the table below.
TerminalInformation Contains the Terminal Information Elements as described table below.
Merchant Information Elements
Output Field Name Description
MerchantName
Address1
Merchant’s information as setup in Elavon
Merchant’s Street Address
Address2
City
Merchant’s Street Address Line 2
Merchant’s City
StateProvince
PostalCode
ContactName
ContactPhone1
ContactPhone2
Merchant’s State or Province
Merchant’s Zip Code
Merchant’s contact name
Merchant’s phone number
Merchant’s alternative phone number
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Output Field Name Description
ContactEmail Merchant’s Email address
TerminalEmail Terminal Email address
SMSEmail
MerchantURL
Merchant’s Email
Merchant’s URL Address
Terminal Information Elements
Output Field Name
vm_friendly_name vm_region vm_time_zone vm_currency vm_market_segment vm_status vm_processing_type vm_payment_types vm_credit_option vm_recurring_option vm_debit_option
Description
Merchant’s information as setup in Elavon.
Merchant’s region of business, for example, USA or Canada.
Merchant ’s time zone, for example, EST.
Merchant’s currency, for example, USD.
Merchant’s market segment, for example, Retail.
The terminal Status. Example: ACTIVE, NOT LIVE, SUSPENDED
An active terminal can process transactions.
Terminal based only.
Contains the payment type elements and values as outlined in the payment type elements table below.
Contains the credit option elements and values as outlined in the credit option elements table below.
Contains the default recurring option elements and values as outlined below.
Output Field Name Description
Frequency Billing cycle, example: MONTHLY
Payments Payment number, example: 12
Contains the debit option elements and values as outlined below.
Output Field Name Description
Surcharge If surcharge is setup for this terminal,
Valid values: Y, N
SurchargeAmount Surcharge amount. Example: 1.00
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Output Field Name
vm_echeck_option
Description
Contains the check option elements and values as outlined below.
Output Field Name Description
CheckType Check type, valid values: ACHECHECK,
PAPERCHECK
TransactionType Check transaction option, example:
VERIFICATION
Image-upload option for Paper check. ImageUploadOption
Recurring If ACH recurring is setup for this terminal, valid values: Y, N vm_transaction_entry
Contains the API option elements and values as outlined below.
Output Field Name Description
EnableHTTPSTransaction If API is enabled. Y, N
EnableHTTPSBatch
EnableVMM
If batch import API is enabled. Y, N
If VM Mobile is enabled. Y, N vm_tokenization Tokenization flag to indicate if the terminal is setup for tokenization. Valid values are Y for Yes or N for No.
Payment type Elements
Output Field Name Description
AVS
Indicates if Address Verification is setup for this terminal. Valid values: Y or N
CVN Indicates if Card Verification is setup for this terminal. Valid values: Y or N
PurchaseCard
InvoiceNumber
DCC
MCC
Indicates if Purchase Card is setup for this terminal. Valid values: Y or N
Indicates if Invoice Number is setup for this terminal. Valid values: Y or N
Indicates if Dynamic Currency is setup for this terminal. Valid values: Y or N
Indicates if Multi-Currency is setup for this terminal. Valid values: Y or N
Recurring
Last4digits
Indicates if Recurring is setup for this terminal. Valid values: Y or N
Indicates if Last 4 Digits is setup for this terminal. Valid values: Y or N
TravelData Indicates if Travel Data is setup for this terminal. Valid values: Y or N
AccountUpdater Indicates if Account Updater is setup for this terminal. Valid values: Y or N
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Credit Option Elements
Output Field Name Description
Credit Indicates if credit is setup for this terminal. Valid values: Y or N
Debit
Gift
ECheck
Indicates if debit is setup for this terminal. Valid values: Y or N
Indicates if gift is setup for this terminal. Valid values: Y or N
Indicates if ECheck is setup for this terminal. Valid values: Y or N
FoodStamp
CashBenefit
Cash
Loyalty
Indicates if Food Stamp is setup for this terminal. Valid values: Y or N
Indicates if Cash Benefit is setup for this terminal. Valid values: Y or N
Indicates if Cash is setup for this terminal. Valid values: Y or N
Indicates if Loyalty is setup for this terminal. Valid values: Y or N
Examples
The following XML code example demonstrates a request to retrieve the terminal setup using accountxml.do
.
Terminal Setup Information Request xmldata=<txn><ssl_merchant_id>my_virtualmerchant_id</ssl_merchant_id>
<ssl_user_id>my_user</ssl_user_id><ssl_pin>my_pin</ssl_pin>
<ssl_transaction_type>terminalsetup</ssl_transaction_type></txn>
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Terminal Setup Information Response
<txn>
<MerchantInformation>
<MerchantName>ABC COMPANY</MerchantName>
<Address1>123 MAIN STREET</Address1><Address2/>
<City>ANY CITY</City>
<StateProvince>GA</StateProvince>
<PostalCode>999999</PostalCode>
<ContactName/><ContactPhone1/><ContactPhone2/>
<ContactEmail>[email protected]</ContactEmail>
<TerminalEmail>[email protected]</TerminalEmail>
<MerchantURL/>
</MerchantInformation>
<TerminalInformation>
<vm_friendly_name>MY STORE</vm_friendly_name>
<vm_region>USA</vm_region>
<vm_time_zone>EST</vm_time_zone>
<vm_currency>USD</vm_currency>
<vm_market_segment>Retail</vm_market_segment>
<vm_status>ACTIVE</vm_status>
<vm_processing_type>TerminalBased</vm_processing_type>
<vm_payment_types>
<Credit>Y</Credit>
<Debit>Y</Debit>
<Gift>Y</Gift>
<ECheck>Y</ECheck>
<FoodStamp>Y</FoodStamp>
<CashBenefit>Y</CashBenefit>
<Cash>Y</Cash>
<Loyalty>Y</Loyalty>
</vm_payment_types>
CON-0002-N
(continued)
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(end)
<vm_credit_option>
<AVS>N</AVS><CVN>Y</CVN>
<PurchaseCard>Y</PurchaseCard>
<InvoiceNumber>Y</InvoiceNumber>
<DCC>N</DCC><MCC>N</MCC>
<Recurring>Y</Recurring>
<Last4digits>N</Last4digits>
<TravelData>N</TravelData>
<AccountUpdater>Y</AccountUpdater>
</vm_credit_option>
<vm_level3>N</vm_level3>
<vm_recurring_option>
<Frequency>MONTHLY</Frequency><Payments>12</Payments>
</vm_recurring_option>
<vm_debit_option>
<Cashback>Y</Cashback>
<Surcharge>Y</Surcharge>
<SurchargeAmount>1.00</SurchargeAmount>
</vm_debit_option>
<vm_echeck_option>
<CheckType>ACHECHECK</CheckType>
<TransactionType>VERIFICATION</TransactionType>
<Recurring>Y</Recurring>
</vm_echeck_option>
<vm_transaction_entry>
<EnableHTTPSTransaction>Y</EnableHTTPSTransaction>
<EnableHTTPSBatch>Y</EnableHTTPSBatch>
<EnableVMM>Y</EnableVMM>
</vm_transaction_entry>
<vm_tokenization>Y</vm_tokenization>
</TerminalInformation>
</txn>
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Payment Field (fieldsetup)
This request is used to retrieve the payment field information as setup under the Terminal |
Merchant | Payment Fields option in the user interface terminal menu. The response contains the root xml beginning and ending element <txn>; within that element, section information is presented. Data for each section will be nested and embedded between beginning element
<Section>
, and ending element </Section>, there are several section elements.
Within each Section element, fields are presented. Data for each field resides between beginning
<Field>
and ending </Field>, there are several field elements.
Request
Input Field Name Req? Description
ssl_transaction_type Y
Terminal Setup Information (fieldsetup). ssl_merchant_id ssl_user_id
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured on Converge, case sensitive. ssl_pin Y Converge PIN as configured within Converge, case sensitive.
Response
Output Field Name
Name
DisplayName
ShowinVT
Description
Section name as configured by Converge. Example: OrderSection
Section label name, as configured by the merchant. Example: Order Section
Indicates if the section will show in the Virtual Terminal under the payment menu. Valid values: Y, N
ShowOnPaymentForm Indicates if the section will show in the Payment page under the payment menu. Valid values: Y, N
ShowinReceipt Indicates if the section will show in the receipt. Valid values: Y, N
CustomerEmail
MerchantEmail
Indicates if the section will show in the customer email. Valid values: Y, N
Indicates if the section will show in the merchant email. Valid values: Y, N
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Output Field Name
Field
Description
Contains the field data elements and values as outlined below.
Output Field Name Description
Name Field name
DisplayName
Section
FieldType
Min
Max
Required
Field display name
Which section the field is located in
Field type, for example: TEXT
Minimum allowed size
ShowinVT
ChangedOnPaymentForm
Maximum allowed size
Indicates if the field is set to required.
Valid values: Y, N
Indicates if the field is set to show in the
Virtual Terminal. Valid values: Y, N
Indicates if the field can be changed in the payment form in the Virtual
Terminal. Valid values: Y, N
ShowOnPaymentForm
ShowinReceipt
CustomerEmail
MerchantEmail
ForwardOnApproval
ForwardOnDecline
SystemField
Indicates if the field is set to show in the payment page. Valid values: Y, N
Indicates if the field is set to show in the receipt. Valid values: Y, N
Indicates if the field is set to show in the customer email. Valid values: Y, N
Indicates if the field is set to show in the merchant email. Valid values: Y, N
Indicates if the field is set to be forwarded on approval. Valid values: Y, N
Indicates if the field is set to be forwarded on decline. Valid values: Y, N
Indicates if the field is a system or custom field. Valid values: Y, N
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Examples
The following XML code example demonstrates a request to retrieve the payment field setup for a terminal using accountxml.do.
Payment Field Setup Information Request xmldata=<txn><ssl_merchant_id>my_virtualmerchant_id</ssl_merchant_id>
<ssl_user_id>my_user</ssl_user_id><ssl_pin>my_pin</ssl_pin>
<ssl_transaction_type>fieldsetup</ssl_transaction_type></txn>
Payment Field Setup Response
<txn>
<Section>
<Name>OrderSection</Name>
<DisplayName>Order Section</DisplayName>
<ShowinVT>Y</ShowinVT>
<ShowOnPaymentForm>Y</ShowOnPaymentForm>
<ShowinReceipt>Y</ShowinReceipt>
<CustomerEmail>Y</CustomerEmail>
<MerchantEmail>Y</MerchantEmail>
<Field>
<Name>ssl_account_data</Name>
<DisplayName>Order Section</DisplayName>
<Section>OrderSection</Section>
<FieldType>TEXT</FieldType>
<Min>0</Min>
<Max>19</Max>
<Required>Y</Required>
<ShowinVT>Y</ShowinVT>
<ChangedOnPaymentForm>N</ChangedOnPaymentForm>
<ShowOnPaymentForm>Y</ShowOnPaymentForm>
<ShowinReceipt>Y</ShowinReceipt>
<CustomerEmail>Y</CustomerEmail>
<MerchantEmail>Y</MerchantEmail>
<ForwardOnApproval>Y</ForwardOnApproval>
<ForwardOnDecline>Y</ForwardOnDecline>
<SystemField>Y</SystemField>
</Field>
<Field>
……….
</Field>
(continued)
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(end)
<Section>
……….
</Section>
<Section>
<Name>CustomFields</Name>
<DisplayName>Custom Fields</DisplayName>
<ShowinVT>Y</ShowinVT>
<ShowOnPaymentForm>Y</ShowOnPaymentForm>
<ShowinReceipt>Y</ShowinReceipt>
<CustomerEmail>Y</CustomerEmail>
<MerchantEmail>Y</MerchantEmail>
<Field>
<Name>MyCustom</Name>
<DisplayName>Custom Fields</DisplayName>
<Section>CustomFields</Section>
<FieldType>TEXT</FieldType>
<Min>5</Min>
<Max>12</Max>
<Required>Y</Required>
<ShowinVT>Y</ShowinVT>
<ChangedOnPaymentForm>Y</ChangedOnPaymentForm>
<ShowOnPaymentForm>Y</ShowOnPaymentForm>
<ShowinReceipt>Y</ShowinReceipt>
<CustomerEmail>Y</CustomerEmail>
<MerchantEmail>Y</MerchantEmail>
<ForwardOnApproval>N</ForwardOnApproval>
<ForwardOnDecline>N</ForwardOnDecline>
<SystemField>N</SystemField>
</Field>
</Section>
</txn>
CON-0002-N
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Printer Setup (printersetup)
This request is used to retrieve the printer information as setup under the Terminal | Merchant |
Printer option in the user interface. When sending the request you must use XML and send the transaction to accountxml.do. Response contains the root xml beginning and ending element
<txn>
.
Request
Input Field Name
ssl_transaction_type Y ssl_merchant_id
Req? Description
Y
Terminal Setup Information (printersetup).
Converge ID as provided by Elavon. ssl_user_id ssl_pin
Y
Y
Converge User ID as configured on Converge, case sensitive.
Converge PIN as configured within Converge, case sensitive.
Response
Output Field Name
PrinterOptions
ReceiptHeaderOptions
Description
Indicates the printer options as described in the table below:
Output Field Name Description
PrinterType Type of printer, example: Serial Printer.
PaperType Type of paper, example: Multi Ply.
Indicates the header of the receipt as described in the table below:
Output Field Name Description
Justification The location of the header in the receipt. For example: Center
HeaderLine1
HeaderLine2
First line of the header, for example:
Thank you for shopping.
Second line of the header, for example:
Store ABC
HeaderLine3
HeaderLine4
HeaderLine5
Third line of the header, for example:
123 Main Street
Fourth line of the header.
Fifth line of the header.
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Output Field Name Description
ReceiptTrailerOptions Indicates the trailer/footer of the receipt as described in the table below:
Output Field Name Description
Justification The location of the trailer in the receipt.
For example: Center
TrailerLine1
TrailerLine2
First line of the trailer, for example: Come back and shop with us again.
Second line of the trailer, for example:
Store ABC
TrailerLine3
TrailerLine4
TrailerLine5
Third line of the trailer, for example: 123
Main Street
Fourth line of the trailer.
Fifth line of the trailer.
ReceiptCustomFields Indicates the custom fields setup to show in the receipt.
Output Field Name Description
CustomLabel1 First custom field label setup to show in the receipt. Example: My Custom Data
CustomField1
CustomLabel2
First custom field setup to show in the receipt. Example: MyField
Second custom field label setup to show in the receipt.
CustomField2
CustomLabel3
CustomField3
CustomLabel4
Second custom field setup to show in the receipt.
Third custom field label setup to show in the receipt.
Third custom field setup to show in the receipt.
Fourth custom field label setup to show in the receipt.
CustomField4
CustomLabel5
CustomField5
Fourth custom field setup to show in the receipt.
Fifth custom field label setup to show in the receipt.
Fifth custom field setup to show in the receipt.
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Examples
The following XML code example demonstrates a request to retrieve the printer setup for a terminal using accountxml.do.
Printer Setup Information Request xmldata=<txn><ssl_merchant_id>my_virtualmerchant_id</ssl_merchant_id>
<ssl_user_id>my_user</ssl_user_id><ssl_pin>my_pin</ssl_pin>
<ssl_transaction_type>printersetup</ssl_transaction_type></txn>
Printer Setup Information Response
<txn>
<PrinterOptions>
<PrinterType>Serial Printe</PrinterType>
<PaperType>Multi Ply</PaperType>
</PrinterOptions>
<ReceiptHeaderOptions>
<Justification>Center</Justification>
<HeaderLine1>RECEIPT LINE 1</HeaderLine1>
<HeaderLine2>RECEIPT LINE 2</HeaderLine2>
<HeaderLine3>RECEIPT LINE 3</HeaderLine3>
<HeaderLine4>RECEIPT LINE 4</HeaderLine4>
<HeaderLine5>RECEIPT LINE 5</HeaderLine5>
</ReceiptHeaderOptions>
<ReceiptTrailerOptions>
<Justification>Center</Justification>
<TrailerLine1>RECEIPT LINE 6</TrailerLine1>
<TrailerLine2>RECEIPT LINE 7</TrailerLine2>
</ReceiptTrailerOptions>
<ReceiptCustomFields>
<CustomLabel1>Custom Field</CustomLabel1>
<CustomField1>MyCustom</CustomField1>
<CustomLabel2 />
<CustomField2 />
<CustomLabel3 />
<CustomField3 />
<CustomLabel4 />
<CustomField4 />
</ReceiptCustomFields>
</txn>
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Chapter 5: Integration Reference
The following chapter reviews integration reference guidelines and examples to process, format, and send transactions using process.do, processxml.do , processBatch.do and accountxml.do.
Topics include:
Supported transaction input fields
Fraud prevention matrix
ISO country codes
ISO currency codes
Supported Transaction Input Fields
Field Name
ssl_3dsecure_value ssl_account_type ssl_add_token ssl_address2 ssl_amount ssl_approval_code ssl_avs_address ssl_avs_zip
30
9 ssl_background_color 20
30
13
6
Length
28
1
1
Default
N
Set In
Terminal
N
N
N
N
Y
Y
Req Description
N
Y
Sent on 3D Secure authenticated transactions only.
Cardholder Authentication Verification
Value.
Note: Called UCAF for MasterCard -
Universal Cardholder
Authentication Field. Base 64
Encoded (28 characters).
Account Type (0 = checking, 1 = saving).
N Add token to Card Manager
Y = add,
N = do not add
Customer’s address line 2.
Transaction total amount.
Return code generated by credit card processor. Must be passed on force.
Customer's address used to process AVS.
Customer's ZIP code used to process AVS.
Any HTML color value.
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Field Name
ssl_billing_cycle ssl_bill_on_half ssl_bin_override ssl_card_number ssl_card_present ssl_card_suffix ssl_card_type ssl_cardholder_ip ssl_cardholder_tip
_amount ssl_cashback_amount 10 ssl_check_image ssl_city
4
Length Default
12 Y
1
1
19
1
40
8
C
C
C
Req Description
Billing cycle. Valid returned values, all caps and no hyphens:
DAILY
WEEKLY
BIWEEKLY
SEMIMONTHLY
MONTHLY
BIMONTHLY
QUARTERLY
SEMESTER
SEMIANNUALLY
ANNUALLY
SUSPENDED
Y Half of the month or Semimonthly indicator.
Valid values are 1 and 2:
1 = 1st and the 15th of the month
2 = 15th and the last day of the month
N
Y
The indicator that allows a Customer Code and/or a Sales Tax value to be passed in the transaction request for non-corporate cards. The value is always 1.
Card Number. Maximum length 18 for electronic gift cards.
Card Present indicator. Valid values: Y or
N. Hand-keyed.
The last 4 digits of the card number.
The card type. Available card types:
LOYALTY, CASHBENEFIT, CASH,
DEBITCARD, FOODSTAMP, CREDITCARD,
GIFTCARD, ELECTRONICCHECK.
Cardholder IP address.
Cardholder tip amount.
30
N
Y
N
The amount of cash back that the customer will receive.
Check image data base 64 TIFF image.
Customer’s city.
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Field Name
ssl_company ssl_country ssl_customer_code ssl_customer_number ssl_cvv2cvc2 ssl_cvv2cvc2
_indicator ssl_description ssl_do_customer
_email ssl_do_merchant
_email ssl_drivers_license
_number ssl_drivers_license
_phone_number ssl_drivers_license
_state ssl_dukpt ssl_dynamic_dba ssl_eci_ind
4
1
Length Default
50
3
17
25
255
1
1
Set In
Terminal
Set In
Terminal
Req Description
N Customer’s company name.
N Customer’s country ISO code.
N
Y
N
N
Customer code.
This value is used to submit the customer account number or payee account number for PINLess debit transactions.
CVV2/CVC2 value from the card
N
N
CVV2 Indicator.
Valid values are:
0 = Bypassed
1 = Present
2 = Illegible
9 = Not Present
Transaction description.
Valid values are:
T = True
F = False
N
N
N
N
Valid values are:
T = True
F = False
The driver’s license number as entered by the user. Alphanumeric.
Customer’s 10-digit phone number including the area code.
State code.
21
1
Y
N
Y
This is the value returned by the PIN Pad device, which was used to encrypt the cardholder’s personal identification number (PIN) using the Derived Unique
Key Per Transaction (DUKPT) method.
DBA Name provided by the merchant with each transaction
The maximum allowable Length of DBA
Name variable provided by Merchant can be 21, 17 or 12 based on the length setup for the DBA constant in the field setup.
Sent on 3D Secure authenticated transactions only.
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Field Name
ssl_egc_tender_type ssl_email ssl_email_apprvl
_footer_html ssl_email_apprvl
_header_html ssl_email_decl
_footer_html ssl_email_decl
_header_html ssl_email_footer ssl_email_header ssl_end_of_month ssl_entry_mode ssl_error_url
Length Default
1
100
255
255
255
255
255
255
1
2
255
Set In
Terminal
Set In
Terminal
Set In
Terminal
Set In
Terminal
Set In
Terminal
Req Description
Y This field is used to pass the tender type used to pay for the gift card. Valid Values are as follows:
0 = Cash
1 = Credit
2 = Debit
3 = Check
N
N
Customer’s email address.
N
Customer order confirmation email footer for approvals.
Customer order confirmation email header for approvals.
N
N
N
N
Customer order confirmation email footer for declines.
Customer order confirmation email header for declines.
Customer order confirmation email footer.
If present, overrides values for ssl_email_apprvl_footer_html
and ssl_email_decl_footer_html
.
Customer order confirmation email header. If present, overrides values for ssl_email_apprvl_header_html and ssl_email_decl_header_html.
Y
N
N
End of month indicator.
Valid values Y or N. Must be passed on add or update of a recurring/installment transaction to indicate if the transaction is to be processed on the last day of the month.
Recommended for swiped or contactless transactions. The transaction entry indicator to indicate how the track data was captured. Valid values are:
03 = Swiped
04 = Proximity / Contactless
If present, the error will be redirected to the URL specified including the errorCode, errorName, and errorMessage fields. Refer
to the Error Codes section for an extensive
list of possible codes.
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Field Name
ssl_eWallet ssl_eWallet_shipping ssl_exp_date ssl_first_name ssl_footer_html ssl_get_token ssl_header_color ssl_header_html ssl_image_type ssl_import_file ssl_installment_id ssl_invoice_number ssl_key_pointer
Length Default
10
1
4
20
255
1
20
255
3
255
50
25
1
Set In
Terminal
N
Set In
Terminal
Set In
Terminal
N
Y
T
Req Description
N Wallet identifier. Defaulted for process.do
(true), only needed for process.do
(false) and processxml.do
to indicate if Merchant wishes to offer MasterPass.
Valid values: MasterPass.
The merchant must be set up with
MasterPass.
N
Y
N
Indicates if Merchant is wanting to use the shipping information provided with
MasterPass, valid values: Y or N.
Card expiry date.
N
Customer’s first name.
Payment form footer. Ignored when ssl_show_form
= False.
N
N
Generate Token indicator (Y = generate token, N = do not generate token)
Any HTML color value.
Y
Y
N
N
Payment form header, Ignored when ssl_show_form
= False.
Image format, required for signature transactions.
Possible values, must be capital:
GIF
TIF
JPG
PNG
Path/Location and Name of Batch Import
File being imported.
The ID number of the installment record that has been. Required on update.
Alphanumeric.
This value was returned when the original installment was added.
Invoice number.
The pointer that indicates to Elavon which encryption key was used for US debit transactions and which key to use for the next transaction. Value always T.
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Field Name
ssl_last_name ssl_link_color ssl_merchant_email ssl_merchant_id ssl_micr_data ssl_next_payment
_date ssl_number_trans ssl_original_date ssl_original_time ssl_partial_auth
_indicator ssl_payment_count ssl_payment_number ssl_phone ssl_pin ssl_pin_block ssl_pos_mode ssl_product_string
Length Default
30
20 Set In
Terminal
100
15
10
6
6
1
2
2
20
6
2
200
0
N
Y
Y
Req Description
N Customer’s last name.
N Any HTML Color Value.
Y
N
N
N
N
N
N
N
Y
Y
N
N
Merchant’s email address.
Converge ID as provided by Elavon.
MICR number as read through the check reader.
Next payment date in MM/DD/YYYY format.
Number of Transactions imported in the import file.
Date of original transaction in MMDDYY format.
Time of original transaction in HHMMSS format.
Partial Auth indicator required to indicate the support of partial approval, defaulted to 0 if not sent.
Valid values:
0 – Partial Auth not supported
1 – Partial Auth supported
Installment Count (Total Number of
Payments).
Installment Sequence Number (Payment
Number).
Customer’s phone number.
Converge PIN as configured within
Converge, case sensitive.
The encrypted personal identification number entered by debit/EBT cardholder as identification for transaction.
The payment application capability.
Defaulted to 02 when track data is sent.
Valid values are:
02 for Swiped device
03 Proximity/ Contactless capable device
Product string for MasterPass transactions.
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Field Name
ssl_receipt_apprvl
_footer_html ssl_receipt_apprvl
_get_url ssl_receipt_apprvl
_header_html ssl_receipt_apprvl
_method ssl_receipt_apprvl
_post_url ssl_receipt_apprvl
_text ssl_receipt_decl
_footer_html
Length Default
255 Set In
Terminal
255
255
4
255
40
255
Set In
Terminal
Set In
Terminal
Set In
Terminal
Set In
Terminal
Set In
Terminal
Set In
Terminal
Req Description
N Receipt form footer for approved transaction. Ignored when ssl_result_format
= ASCII.
N
N
Target of the link generated at the bottom of the receipt for an approval using the
GET method, or the target of the redirect for an approval using the REDG method.
Ignored when ssl_result_format =
ASCII and ssl_receipt_link_method
= LINK or POST.
Receipt form header for approved transaction. Ignored when ssl_result_format
= ASCII.
N REDG = No receipt displayed. Data redirected to ssl_receipt_link_url.
LINK = Receipt displayed. Link provided to return to ssl_receipt_link_url.
GET = Receipt displayed. Button provided to send GET data to ssl_receipt_link_url
.
POST = Receipt displayed. Button provided to send POST data to ssl_receipt_link_url
.
LINK, GET, POST ignored when ssl_result_format
= ASCII.
N
N
N
If present, overwrites ssl_receipt_decl_method and ssl_receipt_link_method.
Target of the link generated at the bottom of the receipt for an approval using the
POST method. Ignored when ssl_result_format
= ASCII.
Text that appears on the receipts of approved transactions.
Receipt form footer for declined transaction. Ignored when ssl_result_format
= ASCII.
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Field Name
ssl_receipt_decl
_get_url ssl_receipt_decl
_header_html ssl_receipt_decl
_method ssl_receipt_decl
_post_url ssl_receipt_decl
_text ssl_receipt_footer
_html ssl_receipt_header
_html
Length Default
255 Set In
Terminal
255
4
255
40
255
255
Set In
Terminal
Set In
Terminal
Set In
Terminal
Set In
Terminal
Set In
Terminal
Set In
Terminal
Req Description
N Target of the link generated at the bottom of the receipt for a declined transaction using the GET method, or the target of the redirect for a declined transaction using the REDG method. Ignored when ssl_result_format
= ASCII and ssl_receipt_link_method
= LINK or
POST.
N Receipt form header for declined transaction. Ignored when ssl_result_format
= ASCII.
N REDG = No receipt displayed. Data redirected to ssl_receipt_link_url.
LINK = Receipt displayed. Link provided to return to ssl_receipt_link_url.
N
N
N
N
GET = Receipt displayed. Button provided to send GET data to ssl_receipt_link_url
.
POST = Receipt displayed. Button provided to send POST data to ssl_receipt_link_url
.
LINK, GET, POST ignored when ssl_result_format
= ASCII.
If present, overwrites ssl_receipt_decl_method and ssl_receipt_link_method.
Target of the link generated at the bottom of the receipt for a declined transaction using the POST method. Ignored when ssl_result_format
= ASCII.
Text that appears on the receipts of declined transactions.
Receipt form footer. Ignored when ssl_result_format
= ASCII.
Receipt form header. Ignored when ssl_result_format
= ASCII.
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Field Name
ssl_receipt_link
_method ssl_receipt_link
_text ssl_receipt_link_url ssl_recurring_batch
_count
Length Default
4 Set In
Terminal
40
255
4
Set In
Terminal
Set In
Terminal
Req Description
N REDG = No receipt displayed. Data redirected to ssl_receipt_link_url.
LINK = Receipt displayed. Link provided to return to ssl_receipt_link_url.
N
GET = Receipt displayed. Button provided to send GET data to ssl_receipt_link_url
.
POST = Receipt displayed. Button provided to send POST data to ssl_receipt_link_url
.
LINK, GET, POST ignored when ssl_result_format
= ASCII.
If present, overwrites ssl_receipt_apprvl_method and ssl_receipt_decl_method.
Text in the link/on the submit button generated at the bottom of the receipt page. Ignored when ssl_result_format
= ASCII. If present, overwrites ssl_receipt_apprvl_text
and ssl_receipt_decl_text
.
N
N
Target of the Redirect or the link generated at the bottom of the Converge drawn receipt. Ignored when ssl_result_format
= ASCII and ssl_receipt_link_method
= GET,
POST, or REDG.
If present, overwrites ssl_receipt_apprvl_post_url, ssl_receipt_decl_post_url, ssl_receipt_apprvl_get_url, and ssl_receipt_decl_get_url.
Current number of transactions sitting in the recurring batch after the installment transaction has been added.
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Field Name
ssl_recurring_flag ssl_recurring_id ssl_reference_number ssl_response_file ssl_result ssl_result_format ssl_result_message
Length Default
1
50
40
30
1
5
Req Description
N The recurring flag must be sent to indicate if a credit card sale transaction is a recurring or an installment payment. This option should only be used if maintaining your own recurring and installment database.
Valid values:
1 = Recurring
2 = Installment
Note: When the flag is indicated as
Installment, the payment number and payment count must be passed.
Y
N
Y
The ID number of the recurring record to be updated. Required on update.
Alphanumeric.
This value was returned when the original credit card record was added, to be used for update or delete or Auth. It is a unique tracking number that the application assigns internally to each recurring record in the database. This number is returned in the authorization response message originally when a user adds a recurring or installment credit card.
Transaction reference number is returned in the authorization response.
The batch import response file friendly name, should not contain any of the following characters (\ / : * ? " < > | ).
N
N
N
Result code for the transaction. A result of
0 indicates an approval. Any other result means that the transaction was not approved.
When set to ASCII, Converge will generate a plain text key-value document.
Result message for the transaction. A result of APPROVAL indicates that a transaction was approved. Any other result means that the transaction was not approved.
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Field Name
ssl_salestax ssl_search_start_ date ssl_search_end_date ssl_server ssl_shift ssl_ship_to_address1 30 ssl_ship_to_address2 30 ssl_ship_to_city ssl_ship_to_company ssl_ship_to_country
30
50
3
20 ssl_ship_to_first
_name ssl_ship_to_last
_name ssl_ship_to_phone ssl_ship_to_state
30
20
2 ssl_ship_to_zip ssl_show_form
10
5 ssl_signature_image ssl_skip_payment ssl_start_payment
_date
Length Default
10
10 End date minus 31
10
8
4
Start date plus 31
N
N
N
N
Req Description
N Sales tax.
C Start date of the search window. Format
MM/DD/YYYY. If you submit a start date without an end date, the end date will be set to start date plus 31 days (not the current date).
C
N
N
N
N
End date of the search window. Format
MM/DD/YYYY. If you submit an end date without a start date, the start date will be set to end date minus 31 days.
Server ID, this is the clerk, cashier, waiter or waitress identification number,.
Alphanumeric.
Shift, can refer to or used to identify time period, course or type of service.
Alphanumeric.
Ship To Address Line 1.
Ship To Address Line 2.
Ship To City.
Ship To Company Name.
Ship To Country ISO code.
Ship To First Name.
1
10
TRUE
N
N
N
N
N
N
N
Y
N
N
Ship To Last Name.
Ship To Phone Number.
Ship To State.
Ship To ZIP.
When set to false, Converge will not present the payment form but process the transaction directly.
BASE 64 Encoded version of an IMAGE required for signature transactions and has size limit.
Skip payment field.
Start payment date with format
MM/DD/YYYY. Date when the first payment started. If recently added, start date is same as next payment.
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Field Name
ssl_state
Length Default
2 ssl_surcharge_amount 5 Set In
Terminal ssl_table_color ssl_test_mode
20
5
Set In
Terminal
FALSE
Req Description
N Customer's state.
N
N
Surcharge amount to apply to this transaction. Configurable.
Any HTML color value.
N ssl_text_color ssl_tip_amount ssl_token ssl_total
_installments ssl_track_data
8
19
3
76
C
C
Y
Y
Optional when set to true. Transactions will not be forwarded to the credit card processor, but instead will always return an APPROVED result.
Any HTML color value.
Tip or gratuity amount to be added or updated, must be decimal, can be 0.00.
Credit Card Token generated from the card number. A token can be stored and used as a substitute for a card number.
Number of payments. Numeric. Max 999. ssl_trans_status
Track 1 or 2 data as read from a magnetic stripe reader (MSR).
Transaction status, example: STL (Settled).
PEN = Pended
OPN = Unpended, Released,
Open
REV = Review
STL = Settled
PST = Failed Due to Post-Auth
Rule
FPR = Failed Due to Fraud
Prevention Rules
PRE = Failed Due to Pre-Auth
Rule
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Field Name
ssl_transaction
_currency ssl_transaction_type
Length Default
3 USD or
CAD
20
Req Description
N Transaction currency must be sent in the
3-digit Alpha ISO 4217 code. For a
complete list refer to the ISO Currency
Codes section.
Note: For those terminals setup for Multi-
Currency, you must send a transaction currency to specify the currency used to process the transaction. If a currency is not specified then it will default to the merchant currency. Do not send a transaction currency if your terminal is not setup for Multi-
Currency
Y
Credit Transactions
Sale (ccsale)
Auth Only (ccauthonly)
Return/ Credit (cccredit)
Force (ccforce)
AVS Only (ccavsonly)
Verification (ccverify)
Balance Inquiry (ccbalinquiry)
Generate Token (ccgettoken)
Enhanced Return/ Credit
(ccreturn)
Void (ccvoid)
Completion (cccomplete)
Delete (ccdelete)
Signature (ccsignature)
Update Tip (ccupdatetip)
Credit Recurring Transactions
Add (ccaddrecurring)
Update (ccupdaterecurring)
Delete (ccdeleterecurring)
Submit (ccrecurringsale)
Credit Installment Transactions
Add (ccaddinstall)
Update (ccupdateinstall)
Delete (ccdeleteinstall)
Submit (ccinstallsale)
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Field Name
CON-0002-N
Length Default Req Description
Batch Import Transactions
Credit Batch Import (ccimport)
Recurring batch Import
(ccrecimport)
Debit Transactions
Purchase (dbpurchase)
Return (dbreturn)
Inquiry (dbbainquiry)
EMV Credit/ Debit Card Transactions
EMV Chip Sale (emvchipsale)
EMV Chip Auth Only
(emvchipauthonly)
EMV Swipe Sale
(emvswipesale)
EMV Swipe Auth Only
(emvswipeauthonly)
EMV Card Update
(emvchipupdatetxn)
EMV Reversal (emvreverse)
EMV Key Exchange
(emvkeyexchange)
EBT Transactions
Food Stamp Purchase
(fspurchase)
Food Stamp Return (fsreturn)
Food Stamp Inquiry
(fsbainquiry)
Food Stamp Force Purchase
(fsforcepurchase)
Food Stamp Force Return
(fsforcereturn)
Cash Benefit Purchase
(cbpurchase)
Cash Benefit Inquiry
(cbbainquiry)
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Field Name
CON-0002-N
Length Default Req Description
Gift Card Transactions
Activation (egcactivation)
Sale / Redemption (egcsale)
Card Refund (egccardrefund)
Replenishment / Reload
(egcreload)
Balance Inquiry
(egcbalinquiry)
Credit (egccredit)
Loyalty Card Transactions
Enrollment (ltenrollment)
Redemption (ltredeem)
Return (ltreturn)
Add Points (ltaddpoints)
Balance Inquiry (ltinquiry)
Lead Inquiry (ltleadinquiry)
Member Inquiry
(ltmemberinquiry)
Void (ltvoid)
Delete (ltdelete)
Check Transactions (ECS)
Electronic Check Purchase
(ecspurchase)
Void (ecsvoid)
Check Recurring
Add (ecsaddrecurring)
Delete
(ecsdeleterecurring)
Submit (ecsrecurringsale)
Update (ecsupdaterecurring)
Check Installment
Add (ecsaddinstall)
Delete (ecsdeleteinstall)
Submit (ecsinstallsale)
Update (ecsupdateinstall)
PINLess Debit Transactions
PINLess Debit Purchase
(pldpurchase)
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Field Name
ssl_txn_count ssl_txn_ecg_count ssl_txn_ecg_amount ssl_txn_id ssl_txn_main_count ssl_txn_main_amount ssl_user_id ssl_voucher_number ssl_xid
50
Length Default
15
Y
Req Description
Cash Transactions
Cash Sale (cashsale)
Cash Credit (cashcredit)
Card Manager Transactions
Token Query (ccquerytoken)
Token Update
(ccupdatetoken)
Token Delete (ccdeletetoken)
End of Day Transactions
Total/ Summary (total)
Transaction Query (txnquery)
Transaction Email (txnemail)
Settle (settle)
Account Admin Transactions
Terminal Setup
(terminalsetup)
Field Setup (fieldsetup)
Printer Setup (printersetup)
The number of transactions matching the search query.
Y
Y
Y
Total gift card count to be settled.
Total gift card amount to be settled.
Transaction identification number. This is a unique number used to identify the transaction. Required for void and delete transactions.
Total Transaction count in Main Batch to be settled.
Total Transaction amount in Main Batch to be settled.
Converge User ID as configured on
Converge, case sensitive.
The voucher number from an EBT sales slip. Used for Voucher Clear Food Stamp transactions.
Sent on 3D Secure authenticated transactions Only.
Unique transaction identifier assigned by eMPI.
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Fraud Prevention Matrix
The following table provides the list of fraud prevention rules and applicable transaction types.
The fraud prevention rules are set up through the user interface and triggered through requests initiated through process.do, processxml.do, or processBatch.do. Merchant will receive a result message (ssl_result_message) of Declined when a fraud rule is triggered. The reason for the decline will display under the error batch as Declined – [Rule Name].
Notes:
The cardholder IP address (ssl_cardholder_ip) is required for the IP address filter and the IP Address velocity filter.
The billing country ISO code (ssl_country) is required for billing country filter.
The shipping country ISO code (ssl_ship_to_country) is required for shipping country filter.
The cardholder IP address (ssl_cardholder_ip) and the billing country ISO code
(ssl_country) are required for the IP address and billing country mismatch filter.
The cardholder IP address (ssl_cardholder_ip) and the shipping country ISO code
(ssl_ship_to_country) are required for the IP address and shipping country mismatch filter
The email (ssl_email) is required for Email Address filter.
The cardholder IP address (ssl_cardholder_ip) value should reflect the IP address from which the transaction originates. For example: Consumer IP for a website clerk workstation IP address.
Transaction Type
ccaddinstall ccaddrecurring ccauthonly X ccavsonly ccbalinquiry cccredit ccforce
X
X ccimport
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
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Transaction Type
ccrecimport ccreturn ccsale ccverify pldpurchase
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
X
ISO Country Codes
The following is a complete ISO 3 encoding list of the countries which are assigned official codes.
It is listed in alphabetical order by the English short country name.
Country
Afghanistan
Åland Islands
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antarctica
Antigua and Barbuda
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Code Country
AFG Liberia
ALA
ALB
DZA
Libya
Liechtenstein
Lithuania
ASM Luxembourg
AND Macao
AGO Macedonia, the former Yugoslav Republic of
AIA
ATA
ATG
Madagascar
Malawi
Malaysia
ARG Maldives
ARM Mali
ABW Malta
AUS Marshall Islands
AUT
AZE
BHS
Martinique
Mauritania
Mauritius
Code
LBR
LBY
LIE
LTU
LUX
MAC
MKD
MDG
MWI
MYS
MDV
MLI
MLT
MHL
MTQ
MRT
MUS
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Country
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia, Plurinational State of
Bonaire, Sint Eustatius and Saba
Bosnia and Herzegovina
Botswana
Bouvet Island
Brazil
British Indian Ocean Territory
Brunei Darussalam
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Cape Verde
Cayman Islands
Central African Republic
Chad
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
© Elavon, Incorporated 2016
Code Country
BHR Mayotte
BGD Mexico
BRB
BLR
BEL
BLZ
Micronesia, Federated States of
Moldova, Republic of
Monaco
Mongolia
BEN Montenegro
BMU Montserrat
BTN
BOL
Morocco
Mozambique
BES
BIH
Myanmar
Namibia
BWA Nauru
BVT
BRA
IOT
Nepal
Netherlands
New Caledonia
BRN
BGR
BFA
BDI
New Zealand
Nicaragua
Niger
Nigeria
KHM Niue
CMR Norfolk Island
CAN
CPV
Northern Mariana Islands
Norway
CYM Oman
CAF Pakistan
TCD Palau
CHL Palestinian Territory, Occupied
CHN Panama
CXR Papua New Guinea
CCK
COL
Paraguay
Peru
COM Philippines
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PSE
PAN
PNG
PRY
PER
PHL
MNP
NOR
OMN
PAK
PLW
NPL
NLD
NCL
NZL
NIC
NER
NGA
NIU
NFK
Code
MYT
MEX
FSM
MDA
MCO
MNG
MNE
MSR
MAR
MOZ
MMR
NAM
NRU
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Country
Congo
Code
COG
Country
Pitcairn
Congo, the Democratic Republic of the COD Poland
Cook Islands
Costa Rica
Côte d'Ivoire
Croatia
Cuba
Curaçao
COK
CRI
CIV
HRV
Portugal
Puerto Rico
Qatar
Réunion
CUB Romania
CUW Russian Federation
Cyprus
Czech Republic
Denmark
Djibouti
Dominica
Dominican Republic
Ecuador
Egypt
CYP
CZE
DNK
Rwanda
Saint Barthélemy
Saint Helena, Ascension and Tristan da
Cunha
DJI Saint Kitts and Nevis
DMA Saint Lucia
DOM Saint Martin (French part)
ECU Saint Pierre and Miquelon
EGY Saint Vincent and the Grenadines
El Salvador
Equatorial Guinea
Eritrea
Estonia
Ethiopia
Falkland Islands (Malvinas)
Faroe Islands
Fiji
Finland
France
French Guiana
French Polynesia
French Southern Territories
Gabon
Gambia
SLV Samoa
GNQ San Marino
ERI
EST
ETH
FLK
FRO
FJI
FIN
FRA
GUF
PYF
ATF
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Sint Maarten (Dutch part)
Slovakia
Slovenia
Solomon Islands
GAB Somalia
GMB South Africa
WSM
SMR
STP
SAU
SEN
SRB
SYC
KNA
LCA
MAF
SPM
VCT
SLE
SGP
SXM
SVK
SVN
SLB
SOM
ZAF
Code
PCN
POL
PRT
PRI
QAT
REU
ROU
RUS
RWA
BLM
SHN
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Country
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Heard Island and McDonald Islands
Holy See (Vatican City State)
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran, Islamic Republic of
Iraq
Ireland
Isle of Man
Israel
Italy
Jamaica
Japan
Jersey
Code Country
GEO South Georgia and the South Sandwich
Islands
DEU South Sudan
GHA
GIB
GRC
GRL
Spain
Sri Lanka
Sudan
Suriname
GRD
GLP
Svalbard and Jan Mayen
Swaziland
GUM Sweden
GTM Switzerland
GGY Syrian Arab Republic
GIN
GNB
Taiwan, Province of China
Tajikistan
GUY
HTI
Tanzania, United Republic of
Thailand
HMD Timor-Leste
ISR
ITA
JAM
JPN
JEY
IRN
IRQ
IRL
IMN
VAT Togo
HND Tokelau
HKG Tonga
HUN Trinidad and Tobago
ISL
IND
IDN
Tunisia
Turkey
Turkmenistan
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States
United States Minor Outlying Islands
Uruguay
Code
SGS
ARE
GBR
USA
UMI
URY
TCA
TUV
UGA
UKR
TGO
TKL
TON
TTO
TUN
TUR
TKM
SJM
SWZ
SWE
CHE
SYR
TWN
TJK
TZA
THA
TLS
SSD
ESP
LKA
SDN
SUR
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Country
Jordan
Kazakhstan
Code Country
JOR Uzbekistan
KAZ Vanuatu
Kenya
Kiribati
KEN
KIR
Korea, Democratic People's Republic of PRK
Korea, Republic of KOR
Kuwait
Kyrgyzstan
KWT
KGZ
Venezuela, Bolivarian Republic of
Viet Nam
Virgin Islands, British
Virgin Islands, U.S.
Wallis and Futuna
Western Sahara
Lao People's Democratic Republic
Latvia
Lebanon
Lesotho
LAO
LVA
LBN
LSO
Yemen
Zambia
Zimbabwe
ISO Currency Codes
The following is a complete ISO 4217 encoding list of the currencies which are assigned official codes. It is listed in alphabetical order by the English short currency name.
Currency
United Arab Emirates Dirham
Netherlands Antillean Guilder
Argentine Peso
Austrailian Dollar
Aruban Florin
Azerbaijani Manat
Barbados Dollar
Bangladeshi Taka
Bulgarian Lev
Bahraini Dinar
Bermudian Dollar
Brazilian Real
Bahamian Dollar
Botswana Pula
Canadian Dollar
Code Currency
AED Kazakhstan Tenge
ANG Lebanese Pound
ARS Sri Lanka Rupee
AUS Lithuanian Litas
AWG Latvian Lats
AZN Libyan Dinar
BBD
BDT
BGN
BHD
Moroccan Dirham
Macedonian Denar
Mauritian Rupee
Malawian Kwacha
BMD Mexican Peso
BRL Malaysian Ringgit
BSD Namibian Dollar
BWP Nigerian Naira
CAD Norwegian Krone
Code
KZT
LBP
LKR
LTL
LVL
LYD
MAD
MKD
MUR
MWK
MXN
MYR
NAD
NGN
NOK
Code
UZB
VUT
VEN
VNM
VGB
VIR
WLF
ESH
YEM
ZMB
ZWE
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Currency
Congolese Franc
Swiss Franc
Chilean Peso
China Yuan Renminbi
Colombian Peso
Costa Rican Colon
Czech Koruna
Danish Krone
Dominican Peso
Algerian Dinar
Estonian Kroon
Egyptian Pound
Ethiopian Birr
Euro
Fiji Dollar
Pound Sterling
Guatemalan Quetzal
Hong Kong Dollar
Croatian Kuna
Haitian Gourde
Hungarian Forint
Indonesian Rupiah
Israeli Shekel
Indian Rupee
Iranian Rial
Icelandic Krona
Jamaican Dollar
Jordanian Dinar
Japanese Yen
Kenyan Shilling
South Korean Won
Kuwaiti Dinar
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Converge Developer Guide: Integration Reference
DOP
DZD
EEK
EGP
ETB
Code Currency
CDF Nepalese Rupee
CHF New Zealand Dollar
CLP
CNY
COP
CRC
CZK
DKK
Omani Rial
Peruvian Nuevo Sol
Philippine Peso
Pakistani Rupee
Polish Zloty
Qatari Rial
Romanian New Leu
Serbian Dinar
Russian Ruble
Saudi Riyal
Swedish Krona
EUR
FJD
GBP
GTQ
HKD
HRK
HTG
HUF
IDR
Singapore Dollar
Syrian Pound
Thai Baht
Tunisian Dinar
Turkish Lira
Trinidad and Tobago Dollar
New Taiwan Dollar
Ukrainian Hryvnia
US Dollar
ILS
INR
IRR
ISK
JMD
Venezuelan Bolivar Fuerte
Vietnamese Kong
Gabon Franc
East Caribbean Dollar
Ivory Coast Franc
JOD
JPY
KES
Fr. Polynesia Franc
South African Rand
Zambian Kwacha
KRW Zimbabwe Dollar
KWD
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XPF
ZAR
ZMK
ZWL
VEF
VND
XAF
XCD
XOF
SGD
SYP
THB
TND
TRY
TTD
TWD
UAH
USD
Code
NPR
NZD
OMR
PEN
PHP
PKR
PLN
QAR
RON
RSD
RUB
SAR
SEK
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Chapter 6: Additional Processing
Options
The following sections review the transaction processes and provide implementation guidelines and examples to format, process, and send payments with specific needs using process.do, processxml.do
and processBatch.do.
Topics include:
3D Secure
MasterPass
Dynamic Currency Conversion (DCC)
Multi-Currency Conversion (MCC)
Tokenization
Encryption
Loyalty
Electronic Check ACH ECheck
3D Secure
Converge uses the Elavon eMPI engine to allow processing of 3D secure transactions. The following transactions types are supported when processing 3D secure transactions:
Transaction Types Description
ccsale Credit Card Sale ccauthonly
Credit Card Auth Only
Notes:
The terminal must be setup for e-Commerce.
The terminal must be setup for 3D Secure.
3D Secure processing is supported with MasterCard and Visa transactions only. Other card types will process as normal and will not trigger 3D secure processing.
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The process of authentication is to retrieve and pass the following Issuer Authentication variables:
Field Name
ssl_eci_ind ssl_3dsecure_value
Req? Description
Y
Y
e-Commerce indicator or ECI Values
(fully authenticated) - There is a liability shift and the merchant is protected from chargeback
(VbV has been attempted) - There is a liability shift and the merchant is protected from chargeback
(Non-VbV transaction) – The merchant is no longer protected from chargeback
Cardholder Authentication Verification Value or CAVV ssl_xid C Unique transaction identifier assigned by eMPI
Transaction Flow
Using process.do
If you are using process.do to integrate to Converge, there is no additional work required to utilize the eMPI, as the authentication piece is built in and the authentication variables are passed for you. The following steps outline the process of sending a 3D Secure transaction with process.do
:
1. The website processes Auth only or Sale transactions and collects the payment
information using process.do. Refer to Credit Card Sale (ccsale)
and Credit Card Auth
Only (ccauthonly) sections for more information.
2. Consumer enters Visa or MasterCard card number at the check-out.
3. The website is redirected automatically to the issuer website.
4. Cardholder completes the authentication process by either enrolling in the program for the first time and successfully authenticating, or authenticating using an existing account with the issuer or simply by opting out if allowed by the issuer.
5. The issuer passes the Issuer Authentication variables to Converge and redirects the cardholder browser back to Converge.
6. Converge processes the transaction with the authentication variables and returns a response to the website displaying the results and the ECI response code in the response.
Using processxml.do
If you are using processxml.do to integrate to Converge, you have to pass the Issuer
Authentication variables ssl_eci_ind, ssl_3dsecure_value and ssl_xid in the Credit Card Sale or the
Credit Card Auth Only requests. Those values are obtained by integrating your system to any eMPI capable engine of your choice. Converge has a built-in integration to the Elavon eMPI service that can be utilized free of charge.
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The following steps outline the process of sending a 3D secure transaction with processxml.do using Elavon built-in eMPI engine:
1. Cardholder enters a Visa or a MasterCard card number at the checkout.
2. The website collects the payment information using processxml.do and sends an enrollment request to Converge.
3. Converge will determine if the card is eligible for 3D Secure processing and responds to the website with a URL, a merchant data value and an encoded payer request value.
Note: This completes the first stage in the authentication process.
Shown below is an example of a card enrollment request using processxml.do:
Step 1: Send a card enrollment request xmldata=<txn>
<ssl_merchant_id>my_virtualmerchant_id</ssl_merchant_id>
<ssl_user_id>my_user_id</ssl_user_id>
<ssl_pin>my_pin</ssl_pin>
<ssl_transaction_type>paenrolled</ssl_transaction_type>
<ssl_card_number>0000000000000000</ssl_card_number>
<ssl_exp_date>1215</ssl_exp_date>
<ssl_amount>1.00</ssl_amount>
</txn>
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Receive a card enrollment response along with the issuer URL:
<txn>
<acs_url>https://secure.issuerwebsite.com/Visaormastercard.jsp
</acs_url>
<pareq>eJxVUu9PwjAQ/VeWfYe2uOEktxoEiSYWBaeJn0zTHTJlHXRFYH+9LQ5/fGn uXa/v3r0rXO7LVfCJpi4qnYasS8MAtaryQr+l4VM26SRhUFupc7mqNKbhAevwkkO2N
IjjR1RbgxwE1rV8w6DI03AtDW5ekySO8hgXnYjl7ogX553kgkUddY6SLlS/r2Qv5PA wnOOGQ9ufu/bdHpATdLxGLaW2HKTaXN1O+d39aHj3KkZA2gSUaG7HXIwoZUC+AWhZI rdY28DljgBUtdXWHHgSUSAnAFuz4ktr1wNCdrtdt9AWjUZbH8fqqqoE4kuA/Ap52Pq odpT7IufiQ5xNG9VMs/lEPEZsRieTeTazz+PrFIivgFxa5D3KIhr3koD1B1E0oDGQY x5k6bW4eyerjWHtWwz/XPxNgJNm3IZOo5wQ4H7tFuSfAPmJgfzqHd14G5V1Dk2z61g
0H40YD3fi/eVMNC/sfpam3tZjgWcrnEMs9ra2AIinIO3OSLt0F/37DF+VksSF</par eq>
<md>rO0ABXNyACZjb20ubm92YWluZm8uYWRhcHRlci5lbXBpLk1lcmNoYW50RGF0YQ
AAAAAAAAABAgAETAACaWR0ABJMamF2YS9sYW5nL1N0cmluZztMAApwYXJhbWV0ZXJz dAATTGphdmEvdXRpbC9IYXNoTWFwO0wAFnRocmVlRFNlY3VyZU1lcmNoYW50SWRxAH
4AAUwAA3hpZHEAfgABeHB0ACFOdnpiV3VNbGQ4TnA3ZkE3RjU2X1FGdTEwMTY0MTMy
NTlzcgARamF2YS51dGlsLkhhc2hNYXAFB9rBwxZg0QMAAkYACmxvYWRGYWN0b3JJAA l0aHJlc2hvbGR4cD9AAAAAAAAMdwgAAAAQAAAAAnQACXNlc3Npb25JZHEAfgAEdAAM
ZGNjUmVxdWVzdGVkdAABTnh0AApFTVBJLTAwMDAxdAAUMkM3NzczNTRFMS41Q0FFRT
QtVDE=</md>
<enrolled>Y</enrolled>
</txn>
4. If Converge indicates that the card is enrolled, the website will need to redirect the cardholder to the URL returned in the acs_url field and posts the results received from
Converge. The post must include the merchant URL so the issuer can redirect the cardholder back to the merchant once the authentication has been completed. The website will receive a new merchant data value and an encoded payer response value from the issuer.
5. The website sends a second request to Converge with the merchant data value and an encoded payer request value.PaRes value obtained from the issuer in step 1.
Notes:
This completes the second stage in the authentication process.
There is a 15-minute window given to allow the website to responds back to Converge.
Shown below is an example of a payer authentication:
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Step 2: Send a Payer Authentication Request
The Merchant will redirect the Customers Browser to the Issuer website and post the authentication request (paReq). Inline authentication Windows with or Without Frames are recommended. Popup windows are not allowed.
Note: Do not use the GET method
<Form action="https://secure.issuerwebsite.com/Visaormastercard.jsp" method=POST> <input type="hidden" id="PaReq" name="PaReq" value="eJxVUu9PwjAQ/VeWfYe2uOEktxoEiSYWBaeJn0zTHTJlHXRFYH+9LQ5/fGn uXa/v3r0rXO7LVfCJpi4qnYasS8MAtaryQr+l4VM26SRhUFupc7mqNKbhAevwkkO2N
IjjR1RbgxwE1rV8w6DI03AtDW5ekySO8hgXnYjl7ogX553kgkUddY6SLlS/r2Qv5PA wnOOGQ9ufu/bdHpATdLxGLaW2HKTaXN1O+d39aHj3KkZA2gSUaG7HXIwoZUC+AWhZI rdY28DljgBUtdXWHHgSUSAnAFuz4ktr1wNCdrtdt9AWjUZbH8fqqqoE4kuA/Ap52Pq odpT7IufiQ5xNG9VMs/lEPEZsRieTeTazz+PrFIivgFxa5D3KIhr3koD1B1E0oDGQY x5k6bW4eyerjWHtWwz/XPxNgJNm3IZOo5wQ4H7tFuSfAPmJgfzqHd14G5V1Dk2z61g
0H40YD3fi/eVMNC/sfpam3tZjgWcrnEMs9ra2AIinIO3OSLt0F/37DF+VksSF">
<input type="hidden" id="TermUrl" name="TermUrl" value="https://www.merchantwebsite.com/3DSReturn.jsp"> <input type="hidden" id="MD" name="MD" value="rO0ABXNyACZjb20ubm92YWluZm8uYWRhcHRlci5lbXBpLk1lcmNoYW50RGF
0YQAAAAAAAAABAgAETAACaWR0ABJMamF2YS9sYW5nL1N0cmluZztMAApwYXJhbWV0Z
XJzdAATTGphdmEvdXRpbC9IYXNoTWFwO0wAFnRocmVlRFNlY3VyZU1lcmNoYW50SWR xAH4AAUwAA3hpZHEAfgABeHB0ACFOdnpiV3VNbGQ4TnA3ZkE3RjU2X1FGdTEwMTY0M
TMyNTlzcgARamF2YS51dGlsLkhhc2hNYXAFB9rBwxZg0QMAAkYACmxvYWRGYWN0b3J
JAAl0aHJlc2hvbGR4cD9AAAAAAAAMdwgAAAAQAAAAAnQACXNlc3Npb25JZHEAfgAEd
AAMZGNjUmVxdWVzdGVkdAABTnh0AApFTVBJLTAwMDAxdAAUMkM3NzczNTRFMS41Q0F
FRTQtVDE="> <input type="submit" name="Proceed to Issuer Website">
</form>
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Receive the Payer Authentication response:
PaRes = eJzFWMmSo8qS3ddXlNVbyrKYEVxTpVkwCIEUSCAmsbnGJECMYhDD1zfKrKzKV32 trV9vWht5eES4H3ePODhsjKSJIuEcBX0TvW5g1LZeHH1Nwx/faq
J7n9HHhUEBM2 sASBvpA0hb8wjHd9wQIcw5k1g1Ek9u11cwJ61P7a1v4dYER49ejgJaJY9oUMmfC
F8cPwBV0H1wilInLNRMu2R9S0aVW Yt/R7/gG
RguOJog8crudeMFd05WXw9HHhz tuQN8lOxKaJGFl4tGUWxDfI
2JReEb12Udt9XXRvg01Q9WXXTK8MiW6Qj8Gmb/LXpOvqvxBkGIbvadlFTRl17Vs avgdVsUGeSzbIbyCn/im1i8kxDV9hZqLQgJR
U3k9pURV2PKqkXWWIP7YIM8Vm9DrolccxUiUwamvGPkXuv4LZzfIm37jFU8sy/w
C66e8qZ8uwKeJz4rNAq2JyuAjlI/RJhrrqoyeWzbIL3mD/MZbe Ur umHLb/F9qLdGM7rpkuLP3CyfxHLgjf9pu28rm9fLxvkp7QJvMfjFRryrAomrs4x
BQVxgrOGqbeAPBpgif9tySYK0leUWkAt/2
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(continued)
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(end)
6. Converge will validate the PaRes value sent and responds with the Issuer Authentication variables needed to complete the ccsale or ccauthonly transaction.
Note: This completes the third and final stage in the authentication process.
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Shown below is an example of a PaRes verification request using processxml.do:
Step 3: Send a PaRes Verification request, include the PaRes and MD values received from
the issuer in step 2: xmldata=
<txn>
<ssl_merchant_id>my_virtualmerchant_id</ssl_merchant_id>
<ssl_user_id>my_user_id</ssl_user_id>
<ssl_pin>my_pin</ssl_pin>
<ssl_transaction_type>parequest</ssl_transaction_type>
<md>rO0ABXNyACZjb20ubm92YWluZm8uYWRhcHRlci5lbXBpLk1lcmNoYW50RGF
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<pares> eJzFWMmSo8qS3ddXlNVbyrKYEVxTpVkwCIEUSCAmsbnGJECMYhDD1zfKrKzKV3
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(continued)
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(end)
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2/e37w9sHmef78ecPNf8FfxDQ0w== </pares>
</txn>
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Receive a PaRes Verification response along with the 3D Secure authentication variables:
<txn>
<xid>2C77797CAF.7392B4-T1</xid>
<cavv>MTIzNDU2Nzg5MDEyMzQ1Njc4OTA=</cavv>
<eci>02</eci>
<result>0</result>
</txn>
7. The merchant now has to include the ssl_eci_ind, ssl_3dsecure_value, and ssl_xid
values in the transaction request ccsale and ccauthonly sent to the converge gateway.
Note: There is a leading (0) in the ECI value returned from Converge in the second step. It must be removed prior to sending it to Converge.
8. The website processes Sale or Auth Only collecting the payment information along with
the 3D Secure variables obtained, using processxml.do. Refer to the Credit Card Sale
(ccsale)
and Credit Card Auth Only (ccauthonly) sections for more information.
Below is an example of a ccsale request with ssl_eci_ind, ssl_3dsecure_value, and ssl_xid
values obtained from the previous steps. xmldata=<txn>
<ssl_merchant_id>my_virtualmerchant_id</ssl_merchant_id>
<ssl_user_id>my_user_id</ssl_user_id>
<ssl_pin>my_pin</ssl_pin>
<ssl_test_mode>false</ssl_test_mode>
<ssl_transaction_type>ccsale</ssl_transaction_type>
<ssl_card_number>0000000000000000</ssl_card_number>
<ssl_exp_date>1215</ssl_exp_date>
<ssl_amount>1.00</ssl_amount>
<ssl_first_name>john</ssl_first_name>
<ssl_last_name>Doe</ssl_last_name>
<ssl_cvv2cvc2_indicator>1</ssl_cvv2cvc2_indicator>
<ssl_cvv2cvc2>789</ssl_cvv2cvc2>
<ssl_company>01</ssl_company>
<ssl_description>VBV Transaction</ssl_description>
<ssl_eci_ind>2</ssl_eci_ind>
<ssl_3dsecure_value>
MTIzNDU2Nzg5MDEyMzQ1Njc4OTA=</ssl_3dsecure_value>
<ssl_xid>2C77797CAF.7392B4-T1</ssl_xid>
</txn>
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9. Converge processes the transaction and returns a response to the website displaying the results. A 3D secure transaction will show in the batch with correct ECI indicator.
Transaction Format
The tables below define the transaction request and response data field elements when using processxml.do
for:
Card Enrollment
Payer Authentication
Verify PaRes
Note: If you are using process.do to integrate to Converge, the authentication piece is built in and the authentication variables are passed for you. This section applies to processxml.do
only.
Step 1: Verify Card Enrollment Request
Input Field Name Req? Description
ssl_transaction_type Y Credit Card 3D Secure enrollment (paenrolled). ssl_merchant_id ssl_user_id
Y
Y
Converge ID as provided by Elavon.
Converge User ID as configured within Converge, case sensitive. ssl_pin ssl_card_number
Y
Y
Converge PIN as configured within Converge, case sensitive.
Credit Card Number as it appears on the credit card. Must be
Visa or MasterCard to be eligible. ssl_exp_date ssl_amount
C
Y
Credit Card Expiry Date as it appears on credit card formatted as
MMYY.
Transaction Sale Amount. Number with 2 decimal places. This amount includes the Net amount and Sales Tax.
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Verify Card Enrollment Response
Output Field Name Data Type
acs_Url 1-2048 ANS
Description
Cardholder issuer URL. The website must redirect the cardholder to this website in order to authenticate with 3D Secure. paReq enrolled
ANS
1 A
Encoded Payer Authentication Request.
Indicates whether the card can be authenticated, valid values are:
N: The Issuer is not participating. Proceed to authorize the transaction with an with ECI set to 07 (Visa or JCB) or 01 (MC)
U: Unable to Authenticate: “U” is used whether the
Issuer’s inability to authenticate the account is due to technical difficulties or business reasons. Proceed to authorize the transaction with an ECI of 07 (Visa or JCB) or 01 (MC) or cancel the transaction.
Y: The card is enrolled and authentication is available.
Redirect the cardholder to the Issuer site for authentication. After the authentication Process, send request to eMPI to obtain the decrypted ECI/CAVV. md 0-1024 ANS Merchant Data. This is a unique reference to identify the 3D
Secure request is genuine and can be then matched up with
Elavon.
Step 2: The Payer Authentication Request
Input Field Name Req? Data Type
PaReq Y ANS
TermUrl md
Y
Y
Description
Encoded Payer Authentication Request.
1-2048 ANS The merchant URL to which the final reply must be posted. Fully qualified https URL.
0-1024 ANS Merchant Data. Recommend using request id.
The Payer Authentication Response
Output Field Name Data Type
PaRes ANS md
Description
Encoded Payer Authentication Response. The PARes message is sent by the ACS in response to the PAReq, regardless of whether authentication is successful. PaRes is a Signed XML
String which is Compressed and Base 64 Encoded returned by the Issuer.
0-1024 ANS Merchant Data.
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Step 3: Verify PaRes Request
Input Field Name
ssl_transaction_type Y ssl_merchant_id
Y ssl_user_id Y
Req? Description
Credit Card 3D PaRes verification (parequest).
Converge ID as provided by Elavon.
Converge User ID as configured within Converge, case sensitive. ssl_pin
PaRes md
Y
Y
Converge PIN as configured within Converge, case sensitive.
Encoded Payer Authentication key
Verify PaRes Response
Input Field Name Data Type Description
result xID 28 ANS
Transaction verification result.
A response containing a value other than 0 for <result> represents non-authenticated transaction. Transaction should be cancelled; the merchant may proceed with ECI of 07 (Visa or JCB) though strongly discouraged.
Base 64 Encoded transaction ID.
CAVV 28 ANS eci 0-2 N
Cardholder Authentication Verification Value.
Note: Called UCAF for MasterCard. Universal Cardholder
Authentication Field
Base 64 Encoded (28 characters)
e-Commerce indicator. For a list of possible values, see the ECI
Codes section below
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ECI Codes
The tables below define the ECI code field elements for:
Returned ECI Codes
ECI Codes to Send to Converge
Protection Status
Returned ECI Codes
ECI
01
02
Visa
N/A
N/A
MasterCard
MCSC has been attempted: Merchant is no longer protected from Chargeback.
Fully authenticated: There is a liability shift and the merchant is protected from chargebacks.
N/A 05
06
07
<blank>
Fully authenticated: There is a liability shift and the merchant is protected from chargebacks.
VbV has been attempted: There is a liability shift and the Merchant is protected from chargebacks.
Non-VbV transaction: Merchant is no longer protected from Chargebacks.
N/A
Non-MCSC transaction: Merchant is no longer protected from Chargebacks.
ECI Codes to Send to Converge
ECI (returned by Converge)
01
02
05
06
07
<blank>
ssl_eci_ind ssl_3DSecure_Value ssl_xid
6
5
5
6
7
7
CAVV Optional
Must contain CAVV
Must contain CAVV
CAVV Optional
No CAVV
No CAVV
Must contain XID
Must contain XID
Must contain XID
Must contain XID
XID optional
XID optional
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Transaction Examples
Example 1: process.do
Shown below are the key value pairs for a Sale transaction with 3D Secure enabled – No additional work is needed – authentication is automatic ssl_merchant_id=xxxxxx ssl_user_id=xxxxxxx ssl_pin=xxxxxx ssl_show_form=false ssl_card_number=0000000000000000 ssl_exp_date=1215 ssl_amount=1.00 ssl_error_url=http://www.url.com/cgi-bin/testtran.cgi ssl_result_format=HTML ssl_transaction_type=ccsale ssl_receipt_decl_method=REDG ssl_receipt_decl_get_url=http://www.url.com/cgi-bin/testtran.cgi ssl_receipt_apprvl_method=REDG ssl_receipt_apprvl_get_url=http://www.url.com/cgi-bin/testtran.cgi
Response below contains the ECI indicator of Fully Authenticated after consumer has been directed to the issuer website for verification – this is transparent to the merchant website:
<form action="http://www.website.com/approval.asp" method="GET">
<input type="hidden" name="ssl_result" value="0">
<input type="hidden" name="ssl_result_message" value="APPROVAL">
<input type="hidden" name="ssl_txn_id" value="99C7884A-EDB6-4256-
BE69-4547B8859D5B">
<input type="hidden" name="ssl_approval_code" value="N29032">
<input type="hidden" name="ssl_avs_response" value="D">
<input type="hidden" name="ssl_eci_ind" value="Fully
Authenticated">
<input type="hidden" name=" ssl_cvv2_response" value="P">
<input type="hidden" name="ssl_transaction_type" value="ccsale">
<input type="hidden" name="ssl_invoice_number" value="123-ABC">
<input type="hidden" name="ssl_amount" value="5.00">
<input type="hidden" name="ssl_email" value=" [email protected]">
<br>
<input type="submit" value="Continue" class="smallbutton">
</form>
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Example 2: processxml.do
Shown below is an example of a ccsale request with ssl_eci_ind, ssl_3dsecure_value, and ssl_xid values obtained from an integrated eMPI solution to indicate this 3D Secure qualified transaction: xmldata=<txn>
<ssl_merchant_id>my_virtualmerchant_id</ssl_merchant_id>
<ssl_user_id>my_user_id</ssl_user_id>
<ssl_pin>my_pin</ssl_pin>
<ssl_test_mode>false</ssl_test_mode>
<ssl_transaction_type>ccsale</ssl_transaction_type>
<ssl_card_number>0000000000000000</ssl_card_number>
<ssl_exp_date>1215</ssl_exp_date>
<ssl_amount>12000.00</ssl_amount>
<ssl_first_name>john</ssl_first_name>
<ssl_last_name>Doe</ssl_last_name>
<ssl_cvv2cvc2_indicator>1</ssl_cvv2cvc2_indicator>
<ssl_cvv2cvc2>789</ssl_cvv2cvc2>
<ssl_company>01</ssl_company>
<ssl_description>VBV Transaction</ssl_description>
<ssl_eci_ind>5</ssl_eci_ind>
<ssl_3dsecure_value>
MTIzNDU2Nzg5MDEyMzQ1Njc4OTA=</ssl_3dsecure_value>
<ssl_xid>14FC923865.3B54A8-T1</ssl_xid>
</txn>
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Receive a ccsale response (transaction will show in batch with correct ECI indicator)
<txn>
<ssl_card_number>00********0000</ssl_card_number>
<ssl_exp_date>1215</ssl_exp_date>
<ssl_amount>1.00</ssl_amount>
<ssl_company>01</ssl_company>
<ssl_first_name>john</ssl_first_name>
<ssl_last_name>Doe</ssl_last_name>
<ssl_result>0</ssl_result>
<ssl_result_message>APPROVAL</ssl_result_message>
<ssl_txn_id>AA48439-14AE8D51-2A60-DFA5-15A2-
BD02D2FB08A5</ssl_txn_id>
<ssl_approval_code>CVI127</ssl_approval_code>
<ssl_cvv2_response>M</ssl_cvv2_response>
<ssl_avs_response/>
<ssl_account_balance>1.00</ssl_account_balance>
<ssl_txn_time>10/04/2011 10:09:11 AM</ssl_txn_time>
</txn>
MasterPass
Converge offers MasterPass as a service that enables consumers to check out on a merchant website using any MasterPass connected wallet. Cardholders store and manage their payment and shipment information at the MasterPass website, when they are ready to purchase goods, their information will be securely shared with the merchant website, speeding up the checkout process. Converge uses the Elavon eMPI engine to allow processing of MasterPass wallet transactions.
The following transactions types are supported when processing MasterPass transactions:
Transaction Types Description
ccsale Credit Card Sale ccauthonly Credit Card Auth Only
Notes:
The terminal must be setup under region Canada and market segment e-Commerce.
The terminal must be setup for MasterPass.
All card types are supported under the MasterPass wallet.
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The following information is supported for MasterPass transactions:
Field Name
ssl_eWallet
Req? Description
C The wallet identifier , valid values: MasterPass
Note: Required for process.do(false) and processxml.do to indicate that the Cardholder has opted to pay using
MasterPass. For process.do(true) this value is sent automatically by the payment form when the Cardholder selects to pay using MasterPass. ssl_eWallet_shipping
N Wallet shipping option to indicate if the shipping address information used is retrieved from the MasterPass website or the merchant’s website. Default is N.
Valid values:
Y = Use the Shipping address stored in MasterPass
N = Use the Shipping address from the merchant website or payment form ssl_product_string N Product string. This is the list of products purchased at the merchant website. All products will be displayed as line item on
MasterPass site along with the total amount.
The product string have to be formatted as following: (Unit
Price:: Quantity: Description: Image URL|) of the product, several products can be provided, each separated by “|”. Converge will send a generic product string if not provided.
Example:
10.00::1::shirt::https://merchantwebsite/shirtpic.gif|22.00::1::pants:: https://merchantwebsite/pantspic.gif|15.00::1::hat::https://mercha ntwebsite/hatpic.gif|5.00::1::socks::https://merchantwebsite/socks pic.gif
Transaction Flow
Using process.do(true)
If you are using process.do with the payment form to integrate to Converge, there is no additional work required to use MasterPass, as the authentication piece is built in. The following steps outline the process of sending a MasterPass transaction with the payment form:
1. Cardholder purchases goods/services from the merchant website and clicks on the checkout page.
2. The integrated application/website sends a request using HTTPS POST for a Sale or Auth
Only request using the payment page.
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Shown below are the key value pairs from the header by themselves for a credit card
Auth Only transaction indicating that the shipping address as stored in the ewallet is supported. ssl_merchant_id=xxxxxx ssl_user_id=xxxxxxx ssl_pin=xxxxxx ssl_show_form=true ssl_transaction_type=ccauthonly ssl_amount=100.00 ssl_eWallet_shipping=Y
Notes:
Do not send ssl_eWallet_shipping if shipping information is to be collected at the merchant website or the payment page
ssl_eWallet_shipping
value is ignored if the Cardholder opted to pay with credit card
3. The Merchant website redirects the Cardholder to the Converge payment page.
4. Cardholder is presented with a choice to enter a credit card number or select the
MasterPass wallet by clicking on the MasterPass logo located in the payment page above the card number. The Cardholder selects to pay with the MasterPass wallet.
5. Cardholder is redirected automatically to the MasterPass website. Cardholder completes the authentication process by logging to their MasterPass wallet and selecting payment information.
6. Cardholder is redirected back to the payment page.
7. Payment page displays the card information with billing and shipping information.
Cardholder confirms payment.
8. Converge processes the transaction and returns a response to the website displaying the results.
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Using process.do(false)
If you are using process.do without the payment form to integrate to Converge, you must send the card information or indicate that the Cardholder is opting to pay using the MasterPass wallet.
The MasterPass wallet logo must display in your website.
1. Cardholder purchases goods/services from the merchant website and clicks on the checkout page
2. The integrated application/website sends a Sale or Auth Only request using HTTPS POST
indicating that the Cardholder is using a MasterPass wallet. Refer to Credit Card Sale
(ccsale)
or Credit Card Auth Only (ccauthonly) sections for the list of recommended
fields.
Shown below are the key value pairs from the header by themselves for a credit card sale transaction indicating that the Cardholder has opted to pay using the MasterPass wallet and the shipping address will be retrieved from the ewallet profile (optional): ssl_merchant_id=xxxxxx ssl_user_id=xxxxxxx ssl_pin=xxxxxx ssl_show_form=false ssl_transaction_type=ccsale ssl_amount=100.00 ssl_eWallet_shipping=Y ssl_eWallet= MasterPass
3. Cardholder is redirected automatically to the MasterPass website. Cardholder completes the authentication process by logging to their MasterPass wallet and selecting payment information.
4. Converge processes the transaction and returns a response to the website displaying the results.
Using processxml.do
If you are using processxml.do to integrate to Converge, you must provide the choice to the cardholder to pay using a credit card or a MasterPass wallet, the MasterPass logo must be displayed in the website. The following steps outline the process of sending a MasterPass transaction with processxml.do:
1. Cardholder purchases goods/services from the merchant website and chooses to pay using MasterPass wallet on the checkout page.
2. The integrated application/website sends an XML formatted Sale or Auth Only request using processxml.do using HTTPS POST indicating that the Cardholder is using a
MasterPass wallet and providing a call back URL. Refer to Credit Card Sale (ccsale) or
Credit Card Auth Only (ccauthonly) sections for recommended fields.
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Shown below is an example of the XML request for a credit card Sale transaction indicating that the Cardholder has opted to pay using the MasterPass wallet and the shipping address will be selected from the ewallet profile (optional): xmldata=<txn>
<ssl_merchant_id>my_virtualmerchant_id</ssl_merchant_id>
<ssl_user_id>my_user</ssl_user_id>
<ssl_pin>my_pin</ssl_pin>
<ssl_transaction_type>ccsale</ssl_transaction_type>
<ssl_amount>10.00</ssl_amount>
<ssl_eWallet>MasterPass</ssl_eWallet>
<ssl_product_string>1.00::1::T-Shirt::Image
URL</ssl_product_string>
<ssl_eWallet_shipping>Y</ssl_eWallet_shipping>
<ssl_callback_url>https://www.merchantwebsite.com/payments/r esponse.do</ssl_callback_url>
</txn>
3. Converge will send a request to MasterPass.
4. MasterPass responds with a token and a URL.
Shown below is an example of the XML request:
<txn>
<id>rsz9cfRaLPGYU1azyT5mp8Z1016413257</id>
<oauth_token>40f3dab23aeb9c4f484192acb294d2cd</oauth_token>
<redirectURL>https://sandbox.masterpass.com/Checkout/Authoriz e?oauth_token=40f3dab23aeb9c4f484192acb294d2cd&acceptable_car ds=master&checkout_identifier=a4a6x1yrgh71dhgw5g9d31hh3uali82 xcm&version=v3&suppress_shipping_address=true</redirectURL>
</txn>
Note: There is a 15-minute window given for the merchant to use the token and redirect the Cardholder to MasterPass.
5. Merchant redirects the Cardholder Browser to the Authorize URL and uses the Request
Token.
6. Cardholder completes the authentication process by logging to their MasterPass wallet and selecting card, billing, and shipping information.
7. MasterPass redirects the Cardholder Back to the Merchant Call back URL with an access token and a session id.
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Shown below is an example of the data posted back to the merchant: osessionId=rsz9cfRaLPGYU1azyT5mp8Z1016413257 showform=false merchantId=EMPI-00012 xid=2C102E7F0D.C234D7-T1 oauth_token=40f3dab23aeb9c4f484192acb294d2cd oauth_verifier=8cc86efa1f6c3483a23c32a02b7beb33 checkout_resource_url=https://sandbox.api.mastercard.com/online/ v3/checkout/2036737
8. Merchant uses the session id and sends the access token back to Converge.
Shown below is an example of the XML request:
<txn>
<osessionId>rsz9cfRaLPGYU1azyT5mp8Z1016413257</osessionId>
<merchantId>EMPI-00012</merchantId>
<xid>2C102E7F0D.C234D7-T1</xid>
<oauth_token>40f3dab23aeb9c4f484192acb294d2cd </oauth_token>
<oauth_verifier>8cc86efa1f6c3483a23c32a02b7beb33</oauth_veri fier>
<checkout_resource_url> https://sandbox.api.mastercard.com/online/v3/checkout/203673
7</checkout_resource_url>
</txn>
9. Converge sends the access token to MasterPass through and obtains the credit card number, expiration date, billing and shipping information.
10. Converge processes the transaction and returns a response to the merchant website displaying the results.
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Transaction Examples
Example 1: process.do
Shown below is an example of a ccsale request with wallet indicator, shipping will be provided by the MasterPass wallet along with the card information: ssl_amount" value=5.00 ssl_merchant_id" value=my_virtualmerchant_id ssl_user_id" value=my_user_id ssl_pin" value=my_pin ssl_transaction_type=ccsale ssl_show_form" value=false ssl_eWallet_shipping=Y ssl_eWallet= MasterPass ssl_invoice_number=123-ABC ssl_result_format" value="HTML ssl_receipt_decl_method=REDG ssl_receipt_decl_get_url=http://www.website.com/decline.asp ssl_receipt_apprvl_method=REDG ssl_receipt_apprvl_get_url=http://www.website.com/approval.asp
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Example 2: process.do
Send a ccauthonly request with wallet indicator, shipping will be provided by the merchant: ssl_amount" value=5.00 ssl_merchant_id" value=my_virtualmerchant_id ssl_user_id" value=my_user_id ssl_pin" value=my_pin ssl_transaction_type=ccauthonly ssl_show_form" value=false ssl_invoice_number=123-ABC ssl_eWallet_shipping=N ssl_eWallet= MasterPass ssl_ship_to_address1=999 Main ssl_ship_to_last_name=Doe ssl_ship_to_first_name=Jane ssl_ship_to_city=Any City ssl_ship_to_zip=99999 ssl_ship_to_state=GA ssl_result_format" value="HTML ssl_receipt_decl_method=REDG ssl_receipt_decl_get_url=http://www.website.com/decline.asp ssl_receipt_apprvl_method=REDG ssl_receipt_apprvl_get_url=http://www.website.com/approval.asp
Example 3: process.do
Send a Sale transaction with the payment page, billing and shipping will be provided by the
MasterPass wallet along with the card information – No additional work is needed ssl_amount" value=5.00 ssl_merchant_id" value=my_virtualmerchant_id ssl_user_id" value=my_user_id ssl_pin" value=my_pin ssl_transaction_type=ccsale ssl_show_form" value=true ssl_eWallet_shipping=Y ssl_invoice_number=123-ABC ssl_result_format" value="HTML ssl_receipt_decl_method=REDG ssl_receipt_decl_get_url=http://www.website.com/decline.asp ssl_receipt_apprvl_method=REDG ssl_receipt_apprvl_get_url=http://www.website.com/approval.asp
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Dynamic Currency Conversion (DCC)
Converge uses Elavon conversion tools to process Dynamic Currency Conversion (DCC) for merchants. The merchant is pricing in USD or CAD, but when the card is entered and is determined to be DCC eligible, Cardholder is then given a choice to pay with their currency
(foreign); this agreed currency becomes the transaction currency, regardless of the merchant’s pricing currency. Cardholder accepts to pay with their local currency and the conversion rates associated with it:
Merchant price, sell, authorize, settle and is funded in one single currency (The merchant currency USD or CAD)
Cardholders are prompted for a choice to pay in their local currency (foreign)
The following transactions types are supported when processing DCC transactions:
Transaction Types Description
ccsale
Credit Card Sale ccauthonly Credit Card Auth Only ccforce cccredit
Credit Card Force
Credit Card Credit/Refund
Notes:
The terminal must be setup for DCC.
DCC is supported with MasterCard and Visa transactions only. Other card types will process as normal and will not trigger DCC processing.
The conversion is triggered when the card is swiped or entered, and rates will be presented for any of the following currencies: US Dollar, Canadian Dollar, Pound Sterling,
Australian Dollar, Euro and Japanese.
The process of dynamic currency is to retrieve the rates and pass the following DCC Transaction variables:
Field Name Req? Description
ssl_txn_currency_code Y The cardholder’s Billing Currency. ssl_markup Y The Mark-up applied to the Reference Exchange Rate when calculating the Exchange Rate used to convert from the merchant’s Pricing Currency to the cardholder’s Billing
Currency. ssl_conversion_rate
Y ssl_cardholder_amount Y
Exchange rates applied to the conversion of the transaction amount.
The transaction amount in the cardholder’s Billing Currency
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Transaction Flow
Using process.do
If you are using process.do to integrate to Converge, there is no additional work required to process DCC, as the conversion piece is built and Cardholders are presented with the choice to pay in their currency, the DCC variables are then passed for you. The following steps outline the process of sending a DCC transaction with process.do:
1. The website or Point of Sale (POS) application processes Sale, Auth Only, or Force transactions and collects the payment information using process.do. Refer to the
Credit Card Sale (ccsale) ,
Credit Card Auth Only (ccauthonly)
, or Credit Card Force
(ccforce) sections for more information.
2. Cardholder enters or swipes a Visa or MasterCard card at the checkout.
3. Converge will determine if the card is a foreign card. If the card is determined to be foreign the website or POS is redirected automatically to the DCC choice page
4. The DCC choice page displays the rate, the markup percentage, the merchant amount, and the card holder amount.
5. Cardholder decides in what currency the transaction is processed in.
6. Converge processes the transaction and returns a response to the website displaying the results with conversion rates and amounts agreed on.
Notes:
There is a 15-minute window given to the Cardholder to opt for an option
If you are using process.do and ssl_result_format field is set to ASCII, the flow of the transaction will be similar to processxml.do outlined below.
Using processxml.do
If you are using processxml.do to integrate to Converge, you must provide the choice to the cardholder to accept or decline the DCC service and display all relevant information to make an informed decision. The following steps outline the process of sending a DCC transaction with processxml.do
:
1. The website or POS application processes Sale, Auth Only, or Force transactions and
collects the payment information using process.do. Refer to the Credit Card Sale
(ccsale) ,
Credit Card Auth Only (ccauthonly)
, or Credit Card Force (ccforce) sections
for more information.
2. Cardholder enters or swipes a Visa or MasterCard card at the checkout.
3. Converge will determine if the card is a foreign card
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4. Converge will return a decision response providing a transaction ID, rates, markup, and currency information.
5. The website or POS application displays the option to the cardholder with the information returned by Converge
6. The Cardholder makes a choice at the website or POS application : a) If the Cardholder opted to process in home currency, the website or POS application sends the Transaction ID for that transaction with DCC option value of Y. b) If the Cardholder opted to process in merchant currency, the website or POS application sends the Transaction ID for that transaction with DCC option value of N.
7. Converge processes the transaction and returns a response to the website displaying the results with conversion rates and amounts agreed on.
Note: There is a 15-minute window given to allow the website or POS application to send the option.
Transaction Examples
Example 1: process.do
Send a ccsale request ssl_amount" value=5.00 ssl_merchant_id" value=my_virtualmerchant_id ssl_user_id" value=my_user_id ssl_pin" value=my_pin ssl_transaction_type=ccsale ssl_show_form" value=false ssl_invoice_number=123-ABC ssl_card_number=0000000000000000 ssl_exp_date=1215 ssl_result_format" value="HTML ssl_receipt_decl_method=REDG ssl_receipt_decl_get_url=http://www.website.com/decline.asp ssl_receipt_apprvl_method=REDG ssl_receipt_apprvl_get_url=http://www.website.com/approval.asp
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Receive a DCC decision Page
The customer must select one of the buttons to continue to process the transaction.
CON-0002-N
Example 2: processxml.do
Send a ccsale request xmldata=<txn>
<ssl_merchant_id>my_virtualmerchant_id</ssl_merchant_id>
<ssl_user_id>my_user_id</ssl_user_id>
<ssl_pin>my_pin</ssl_pin>
<ssl_test_mode>false</ssl_test_mode>
<ssl_transaction_type>ccsale</ssl_transaction_type>
<ssl_card_number>0000000000000000</ssl_card_number>
<ssl_exp_date>1215</ssl_exp_date>
<ssl_amount>1.00</ssl_amount>
</txn>
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Receive a DCC decision response xmldata=<txn>
<id>ekU9j0L0iFO9m9FELAqK8E6</id>
<ssl_txn_currency_code>EUR</ssl_txn_currency_code>
<ssl_markup>3.25</ssl_markup>
<ssl_conversion_rate>.76373</ssl_conversion_rate>
<ssl_amount>1.00</ssl_amount>
<ssl_cardholder_amount>0.76</ssl_cardholder_amount> <dccoption>
<option label="Please charge my purchase in my home currency">Y</option>
<option label="Do not charge me in my home currency. charge my purchase in US dollars">N</option>
</dccoption>
</txn>
Cardholder accepts DCC and second request sent requesting card to be charged in foreign
currency xmldata=<txn>
<ID>ekU9j0L0iFO9m9FELAqK8E6</ID>
<dccoption>Y</dccoption>
</txn>
Receive a final response and print receipt xmldata=<txn>
<ssl_card_number>00********0000</ssl_card_number>
<ssl_exp_date>1215</ssl_exp_date>
<ssl_amount>1.00</ssl_amount>
<ssl_cardholder_amount>0.76</ssl_cardholder_amount>
<ssl_cardholder_currency>EUR</ssl_cardholder_currency>
<ssl_conversion_rate>.76373</ssl_conversion_rate>
<ssl_markup>3.25</ssl_markup>
<ssl_invoice_number />
<ssl_result>0</ssl_result>
<ssl_result_message>APPROVAL</ssl_result_message>
<ssl_txn_id>101641221295DB876-F2A9-7B6A-B173-
2737983B7693</ssl_txn_id>
<ssl_approval_code>N05465</ssl_approval_code>
<ssl_txn_time>01/20/2011 01:05:44 PM</ssl_txn_time>
</txn>
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Cardholder declines DCC and second request sent requesting card to be charged in
Developer currency xmldata=<txn>
<ID>iQ4AezhcjmJznh3BYLZ0-W9</ID>
<dccoption>N</dccoption>
</txn>
Receive a final response xmldata=<txn>
<ssl_card_number>00********0000</ssl_card_number>
<ssl_exp_date>1215</ssl_exp_date>
<ssl_amount>1.00</ssl_amount>
<ssl_result>0</ssl_result>
<ssl_result_message>APPROVAL</ssl_result_message>
<ssl_txn_id>101641221593ACBA6-BAFD-76B7-4948-
B3DE68CFD0CC</ssl_txn_id>
<ssl_approval_code>CMC142</ssl_approval_code>
<ssl_account_balance>1.00</ssl_account_balance>
<ssl_txn_time>01/20/2011 01:07:23 PM</ssl_txn_time>
</txn>
Send a ccsale with tip request xmldata=<txn>
<ssl_merchant_id>my_virtualmerchant_id</ssl_merchant_id>
<ssl_user_id>my_user_id</ssl_user_id>
<ssl_pin>my_pin</ssl_pin>
<ssl_test_mode>False</ssl_test_mode>
<ssl_transaction_type>CCSALE</ssl_transaction_type>
<ssl_amount>10.00</ssl_amount>
<ssl_tip_amount>2.00</ssl_tip_amount>
<ssl_track_data>%B00**********0000^ELAVONTEST/TESTCARD^151290154321
3961456789123456789001?;00**********0000=151290154321396?</ssl_trac k_data>
</txn>
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Receive a response showing Cardholder base, Tip and Total amounts after customer opted
to pay in DCC
<txn>
<ssl_approval_code>CVI045</ssl_approval_code>
<ssl_cvv2_response/>
<ssl_exp_date>1215</ssl_exp_date>
<ssl_server/>
<ssl_cardholder_amount>9.52</ssl_cardholder_amount>
<ssl_result_message>APPROVAL</ssl_result_message>
<ssl_markup>3.25</ssl_markup>
<ssl_tip_amount>2.00</ssl_tip_amount>
<ssl_base_amount>10.00</ssl_base_amount>
<ssl_amount>12.00</ssl_amount>
<ssl_txn_id>AA4843B-893BE162-0F1A-4DF5-9076-
D93CB9421914</ssl_txn_id>
<ssl_result>0</ssl_result>
<ssl_card_number>00**********0000</ssl_card_number>
<ssl_cardholder_tip_amount>1.59</ssl_cardholder_tip_amount>
<ssl_cardholder_base_amount>7.94</ssl_cardholder_base_amount>
<ssl_cardholder_currency>EUR</ssl_cardholder_currency>
<ssl_txn_time>10/08/201211:57:25PM</ssl_txn_time>
<ssl_conversion_rate>.79362</ssl_conversion_rate>
</txn>
Update tip in Cardholder amount (Cardholder leaves a tip on a DCC transaction) xmldata=<txn>
<ssl_merchant_id>my_virtualmerchant_id</ssl_merchant_id>
<ssl_user_id>my_user_id</ssl_user_id>
<ssl_pin>my_pin</ssl_pin>
<ssl_test_mode>False</ssl_test_mode>
<ssl_transaction_type>CCUPDATETIP</ssl_transaction_type>
<ssl_cardholder_tip_amount>3.00</ssl_cardholder_tip_amount>
<ssl_txn_id>AA4843B-893BE162-0F1A-4DF5-9076-
D93CB9421914</ssl_txn_id>
</txn>
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Receive a final response
<txn>
<ssl_result_message>SUCCESS</ssl_result_message>
<ssl_tip_amount>3.78</ssl_tip_amount>
<ssl_base_amount>10.00</ssl_base_amount>
<ssl_amount>13.78</ssl_amount>
<ssl_cardholder_tip_amount>3.00</ssl_cardholder_tip_amount>
<ssl_cardholder_base_amount>7.94</ssl_cardholder_base_amount>
<ssl_cardholder_amount>10.94</ssl_cardholder_amount>
<ssl_cardholder_currency>EUR</ssl_cardholder_currency>
<ssl_conversion_rate>.79362</ssl_conversion_rate>
<ssl_txn_id>AA4843B-893BE162-0F1A-4DF5-9076-
D93CB9421914</ssl_txn_id>
<ssl_txn_time>10/08/201211:57:25PM</ssl_txn_time>
</txn>
Receipt Requirements
Receipt Requirements for VISA
All Environments (Face-to-Face, MOTO, e-Commerce)
The price of the goods or services in the merchant’s home currency, accompanied by the currency symbol or code next to the amount.
The total price in the transaction currency accompanied by the words Transaction
Currency and the currency symbol or code next to the amount.
The exchange rate used to convert the total price from the merchant’s home currency to the transaction currency.
Any mark-up or commission included in the exchange rate as an amount or a percentage.
This information may be shown as a separate line item or in the disclosure verbiage on the transaction receipt.
An I accept check box that indicates the cardholder’s acceptance of the currency conversion.
A statement in an area easily seen by the cardholder that states that DCC is offered by the merchant.
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Receipt Requirements for MasterCard
All Environments (Face-to-Face, MOTO, e-Commerce)
Pre-conversion currency and amount.
Conversion rate or method.
Post-conversion currency and amount.
A prescribed statement, “I have chosen not to use the MasterCard currency conversion method and I will have no recourse against MasterCard concerning currency conversion or its disclosure.”
Special Requirements for Internet, Cardholder Activated Terminals and ATMs
Screen messages at unattended point of sale terminals must not require the cardholder to select Yes or No when choosing currency conversion. Indirect means, such as the colors red and green, must not be used to influence the cardholder’s choice.
At attended point of sale terminals that require the cardholder to choose between Yes and No, the merchant must verbally explain the offer to the cardholder before presenting it on the point of sale terminal.
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Receipt Example
Merchant Copy
Header1
FRIENDLY TERMINAL
XXXXXXXXXXXXXXXXXXXXX
Date: 11/04/2010 11:07:30 AM
CREDIT CARD SALE
CARD DATA: **********0002 S
TRANSACTION CURRENCY: JPY
CONVERSION RATE: 85.05321
CONVERSION MARKUP: 3.25%
MERCHANT AMOUNT: $2.00 USD
TRANSACTION AMOUNT: ¥170.00 JPY
APPROVAL CD: N19586
CLERK ID: my_merchant_id
RECORD #: 001
I HAVE BEEN OFFERED THE CHOICE OF CURRENCIES FOR
PAYMENT INCLUDING THE MERCHANT'S LOCAL CURRENCY. MY
DECISION TO ACCEPT CURRENCY CONVERSION ON THIS
TRANSACTION IS FINAL. I ACCEPT THE RATE OF
CONVERSION,(INCLUSIVE OF CONVERSION FEE 3.25%), FINAL
AMOUNT, AND THAT THE FINAL SETTLED TRANSACTION
CURRENCY IS {JPY}.
I UNDERSTAND THAT VISA HAS A CURRENCY CONVERSION
PROCESS, AND THAT I HAVE CHOSEN NOT TO USE THE VISA
CURRENCY CONVERSION PROCESS. CURRENCY CONVERSION IS
CONDUCTED BY THE MERCHANT AND IS NOT ASSOCIATED
WITH OR ENDORSED BY VISA.
I AGREE TO THE TRANSACTION RECEIPT INFORMATION BY
MARKING THE ACCEPT BOX BELOW.
[ ] I ACCEPT
X____________________________________
JPY STANDARD VI
Trailer1
Merchant Copy
Customer Copy
Header1
FRIENDLY TERMINAL
XXXXXXXXXXXXXXXXXXXXX
Date: 11/04/2010 11:07:30 AM
CREDIT CARD SALE
CARD DATA: **********0002 S
TRANSACTION CURRENCY: JPY
CONVERSION RATE: 85.05321
CONVERSION MARKUP: 3.25%
MERCHANT AMOUNT: $2.00 USD
TRANSACTION AMOUNT: ¥170.00 JPY
APPROVAL CD: N19586
CLERK ID: my_merchant_id
RECORD #: 001
I HAVE BEEN OFFERED THE CHOICE OF CURRENCIES FOR
PAYMENT INCLUDING THE MERCHANT'S LOCAL CURRENCY.
MY DECISION TO ACCEPT CURRENCY CONVERSION ON THIS
TRANSACTION IS FINAL. I ACCEPT THE RATE OF
CONVERSION,(INCLUSIVE OF CONVERSION FEE 3.25%), FINAL
AMOUNT, AND THAT THE FINAL SETTLED TRANSACTION
CURRENCY IS {JPY}.
I UNDERSTAND THAT VISA HAS A CURRENCY CONVERSION
PROCESS, AND THAT I HAVE CHOSEN NOT TO USE THE VISA
CURRENCY CONVERSION PROCESS. CURRENCY CONVERSION
IS CONDUCTED BY THE MERCHANT AND IS NOT ASSOCIATED
WITH OR ENDORSED BY VISA.
Trailer1
Customer Copy
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Multi-Currency Conversion (MCC)
Multi-Currency processing allows the merchant to sell their products and services in a variety of currencies but receive their funding from Elavon in just one currency. Multi-Currency payment solutions help merchants offer enhanced customer service, and attract more international customers.
This feature is beneficial to those merchants who have websites targeted to a particular audience or demographic in a country other than their own. Examples:
A US merchant has a website targeted to Europe, which displays prices and processes payments in Euros (EUR), payments are then cleared in a US bank account in USD.
A Canadian merchant has a website targeted to customers from Australia; it processes transactions in Australian Dollars (AUD) and deposits the payments to a Canadian domiciled bank account in CAD.
Elavon supports almost a hundred different transaction currencies (refer to the ISO Currency
Codes section) for both MasterCard and Visa payments. Transaction amounts are converted from
the submission currency to the funding currency on your merchant account, utilizing the exchange rates provided by Elavon’s designated currency exchange desk provider.
The following transactions types are supported when processing Multi-Currency transactions:
Transaction Types Description
ccsale Credit Card Sale ccauthonly Credit Card Auth Only ccforce cccredit ccimport
Credit Card Force
Credit Card Return/Credit
A Batch file of credit card transactions
Notes:
The terminal must be setup for Multi-Currency.
Once a terminal is setup for Multi-Currency, the terminal can process by default the following currencies: US Dollar (USD), Canadian Dollar (CAD), Pound Sterling (GBP),
Australian Dollar (AUD), Euro (EUR) and Japanese (YEN). You can add or remove currencies in the Converge user interface.
Multi-Currency is supported with MasterCard and Visa transactions only. Other card types cannot be sent with a transaction other than merchant currency: USD or CAD.
Manual settlement is not allowed for those terminals setup for Multi-Currency.
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Transaction Flow
To process a transaction as Multi-Currency, simply pass the 3 character ISO currency code in the ssl_transaction_currency
field along with the ssl_amount, if the transaction currency is not specified, it is assumed to be the same as the merchant domestic currency (USD or CAD).
The following steps outline the process of sending a Multi-Currency transaction:
1. The website/POS application quotes the customer a price in the variety of currencies the merchant accepts.
Currency Conversion is done by the Merchant on the Merchant Website
Merchant price, sell, authorize, and settle in variety of currencies
2. Cardholder keys or swipes a Visa or MasterCard card at the checkout.
3. The integrated application/website processes Sale, Auth Only, Refund, or Force transactions and collects the payment information using process.do or processxml.do
or a batch import using processBatch.do. Refer to Credit Card Sale
(ccsale) ,
Credit Card Auth Only (ccauthonly)
, or Credit Card Force (ccforce) ,
Credit
Card Return Credit (cccredit) , or
Credit Card Batch Import (ccimport) sections for more information.
4. The integrated application/website sends the transaction with the amount and the transaction currency along with the transaction data using HTTPS, either by the HTTPS
POST. Shown below are the key value pairs from the header by themselves for a credit card sale transaction processed in EUR: ssl_merchant_id=xxxxxx ssl_user_id=xxxxxxx ssl_pin=xxxxxx ssl_show_form=false ssl_transaction_type=ccsale ssl_card_number=0000000000000000 ssl_exp_date=1214 ssl_amount=100.00 ssl_transaction_currency=EUR
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5. Converge processes the transaction and returns a response to the website displaying the results with the transaction currency.
Notes:
Merchant is funded in one single currency (The merchant currency USD or CAD).
Do not send transaction currency if adjustment to the original transaction is needed; cccomplete, ccvoid, ccupdatetip or ccreturn will carry the original transaction currency.
When specifying amounts, be sure to submit the correct number of decimal places for the transaction currency. All currencies support two exponents
(decimals,) other than the following:
BHD
JOD
KWD
LYD
OMR
TND
Currency Code Currency Name
JPY Japanese Yen
KRW
XAF
XOF
XPF
South Korean Won
Gabon Franc
Ivory Coast Franc
0
0
0
French Polynesian Franc 0
Exponents
0
Bahraini Dinar
Jordanian Dinar
Kuwaiti Dinar
Libyan Dinar
Omani Rial
Tunisian Dinar
3
3
3
3
3
3
For Japanese Yen, there are no currency exponents after the decimal place. Any numbers included after the decimal place will be ignored.
For the Bahraini Dinar, there are 3 possible digits after the decimal place. Your website may wish to take advantage of the precision this audience of customers will expect. However, currently the Converge will accommodate only 2 decimals.
If you submit three, it will automatically round your transaction to two decimals.
(for example: 1.235 will round to 1.23 and 1.236 will round to 1.24).
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Transaction Examples
Example 1: process.do
Send a ccsale request ssl_merchant_id" value=my_virtualmerchant_id ssl_user_id" value=my_user_id ssl_pin" value=my_pin ssl_transaction_type=ccsale ssl_amount" value=200 ssl_transaction_currency=JPY ssl_show_form =false ssl_invoice_number=123-ABC ssl_card_number=0000000000000000 ssl_exp_date=1215 ssl_result_format" value="HTML ssl_receipt_decl_method=REDG ssl_receipt_decl_get_url=http://www.website.com/decline.asp ssl_receipt_apprvl_method=REDG
The following XML code example demonstrates the initiation of a Sale transaction with currency: xmldata=<txn>
<ssl_merchant_id>my_virtualmerchant_id</ssl_merchant_id>
<ssl_user_id>my_user_id</ssl_user_id>
<ssl_pin>my_pin</ssl_pin>
<ssl_test_mode>false</ssl_test_mode>
<ssl_transaction_type>ccsale</ssl_transaction_type>
<ssl_card_number>0000000000000000</ssl_card_number>
<ssl_exp_date>1215</ssl_exp_date>
<ssl_amount>200</ssl_amount>
<ssl_transaction_currency>JPY</ssl_transaction_currency>
</txn>
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Receive a final response and print receipt xmldata=<txn>
<ssl_card_number>00********0000</ssl_card_number>
<ssl_exp_date>1215</ssl_exp_date>
<ssl_amount>200</ssl_amount>
<ssl_transaction_currency>JPY</ssl_transaction_currency>
<ssl_result>0</ssl_result>
<ssl_result_message>APPROVAL</ssl_result_message>
<ssl_txn_id>AA47AE-BD32FF54-BE12-4046-98E9-
F78E9D75212D</ssl_txn_id>
<ssl_approval_code>N05465</ssl_approval_code>
<ssl_txn_time>11/19/2013 12:02:29 AM</ssl_txn_time>
</txn>
Tokenization
The following section provides the guidelines on how to obtain tokens and use them to process transactions with your integrated application.
Tokenization is a powerful security feature that allows a merchant to support all of their existing business processes that require card data without the risk of holding card data and without any security implications therefore protecting the customers' confidential information; because tokens are useless to criminals, they can be saved by the merchant as they do not represent any threat, the liability and costs associated with PCI compliance is substantially reduced and the risk of storing sensitive data is eliminated. Tokenization applies to credit card and gift card.
Merchants set up for the tokenization service receive responses that include a token. The token generated is not linked to a specific transaction but to a specific card number and the token generated for that transaction will be identical for every use of that card number and merchant.
Furthermore, you can generate a token and save the token with associated information in the
Card Manager.
Card manager enables merchants to tokenize and store their customers' sensitive payment information on our secure servers, simplifying their PCI DSS compliance as well as the payments process for returning customers. The Card Manager will allow you access to all tokens that have been previously generated from your integrated application or directly added to your integrated application. The Card Manager can be only accessed directly from the user interface and will give you the ability to search for a token previously added, add a card number, and process transactions.
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Use Cases may include the following scenarios:
1. Generate tokens using credit or gift card numbers:
Requesting token only.
Requesting token after validating the card.
Processing a transaction and requesting a token.
2. Generate tokens using existing recurring transactions:
Requesting token only.
Processing a recurring/installment transaction and requesting a token.
3. Store tokens from credit cards in the Card Manager after token generation.
4. Process transactions using tokens:
Providing the token, expiration date and billing information.
Providing the token only and Converge will use the stored information in the Card
Manager to send the expiration date and billing information for you. Applicable to credit cards only at this time.
Notes:
Tokens replace credit or gift card numbers.
The terminal must be enabled to accept tokenization.
Tokens are unique for each merchant, for example: the same card will produce a different token for each merchant.
Tokens match the format of the initiating PAN and do not overlap major brand (Visa, MC,
AMEX, and Discover) BIN ranges (first digit is 0-2 or 7-9) and share last four digits with corresponding PAN.
Merchants with multiple terminals sharing tokenization domains will receive the same token for a unique card and the token can be used across their stores if they wish to do so.
Merchants may supply the token in place of card information in any subsequent transaction.
Card Manager can be accessed from the user interface.
Tokenization is supported for both credit cards and gift cards. Adding a token to the Card
Manager using integration is supported only when sending a Credit Card Number.
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Generating Tokens
There are two ways to generate a token:
1. Performing an authorization (process.do, processxml.do, or processBatch.do) either:
An authorization with the Generate Token indicator of Y by itself will authorize the transaction and generate a token. You must pass either a card number for a handkeyed transaction, a track data for a swiped transaction, tlv chip data for EMV transaction or recurring ID for recurring/ installment transactions.
An authorization with the Add to Card Manager Indicator of Y by itself will authorize the transaction, generate a token, and add the token to the Card Manager. Adding to the Card Manager is applicable to credit cards only. To add a gift card you must use the user interface.
The following transactions are supported when requesting a token at the authorization time:
Transaction Types
ccsale ccauthonly ccforce cccredit ccbalinquiry emvchipsale
Description
Credit Card Sale
Credit Card Auth Only
Credit Card Force
Credit Card Return/Credit
Credit Card Balance Inquiry
EMV Chip Sale emvswipesale ccimport
EMV Chip Sale
A Batch file of credit card transactions ccrecurringsale Submit Recurring Payment ccinstallsale Submit Installment Payment egcactivation egcsale
Gift Card Activation
Gift Card Sale egcbalinquiry Gift Card Balance Inquiry egcreload egccredit
Gift Card Reload
Gift Card Credit
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All transactions requests sent to Converge must pass the following basic information:
Field Name
[Card Data] ssl_amount ssl_get_token ssl_add_token ssl_first_name ssl_last_name ssl_avs_zip ssl_avs_address
Y
C
Req? Description
Y Refer to Card Data Elements table for list of card data required to generate a token.
C
C
Transaction Amount.
Generate Token indicator must be sent in order to generate tokens only. Valid values: Y (generate a token), N (do not generate token). Defaulted to N.
Add to Card Manager indicator, must be sent in order to indicate that the token needs to generated and added to the
Card Manager. Valid values: Y (add token) , N (do not add token). Defaulted to N.
Add token to card manager is not supported with ccimport, it is also not supported with Gift Card transactions.
Required with Add to Card Manager indicator.
Cardholder first name.
C
C
C
Required with Add to Card Manager indicator.
Cardholder last name.
Required with Add to Card Manager indicator.
Customer ZIP Code.
Required with Add to Card Manager indicator.
Customer Billing Address.
Card Data Elements:
Field Name
ssl_card_number ssl_exp_date
Req? Description
C Required when generating token from handkeyed transactions.
Credit Card Number or Gift Card Number as it appears on the card.
C Required when generating token from handkeyed transactions.
Expiration date.
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Field Name
ssl_track_data ssl_tlv_enc ssl_enc_track_data ssl_encrypted_track1_data ssl_encrypted_track2_data ssl_recurring_id
Req? Description
C Required when generating token from swiped or contactless transactions.
C
The raw track I and/or II data from the magnetic strip on the credit or gift card. The track data captured from the swipe device cannot be manipulated and must be passed at the time of the transaction. This includes the beginning and ending sentinels that are included in the drack data. Raw track data cannot be stored under any circumstance.
Expiration date is included with track data. First and last name of the Cardholder is also included with the Track I data
Required when generating token from Chip transactions
Encrypted Tag Length Value data defining this
EMV record.
C Required for generating token using swiped or contactless (MSD) card from an Ingenico encrypting device.
This is the entire encrypted Track data combined into a single cipher text that was extracted from the Ingenico encrypting device.
C
Required for generating token using swiped or contactless (MSD) card from a Magtek encrypting reader.
This is the encrypted Track 1 data extracted from the Magtek device.
C
C
Required for generating token using swiped or contactless (MSD) card from a Magtek encrypting reader.
This is the encrypted Track 2 data extracted from the Magtek device.
Required when generating token from recurring or installment transactions.
The ID number of the recurring record or installment record to be submitted for payment. This value was returned in the recurring ID when the original recurring record was added for recurring or installment ID when the original installment was added for installment. Alphanumeric.
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2. Performing a token generation request (process.do, processxml.do, or processBatch.do
).
The following transactions are supported when requesting a token without authorization:
Transaction Types Description
ccgettoken cctokenimport
Credit Card Generate Token
A Batch file of Credit Card information egcgettoken Gift Card Generate Token
Token generation can request account verification along with the token to be added to the Card Manager.
A Token generation request by itself will generate a token from a credit or gift card number or recurring ID.
A Token generation request with card verification flag will validate if the credit card is valid along with CVV and AVS then generate the token.
A token generation request with the Add to Card Manager indicator will generate a token from a card number or recurring ID and add it the token to the card manager, this functionality is not available with gift card transactions using the integration. To add a gift card to the card manager you must use the user interface.
A token generation request with Account Verification indicator will perform a check on the card along with CVV and AVS, if supplied, prior to generating a token.
A token generation request with Card Verification Flag and Add to Card Manager will validate if the Credit Card Number is valid along with CVV and AVS , generate the token, then add it to the card manager.
All transactions with token generation requests sent to Converge must pass the following basic information:
Field Name
ssl_card_number ssl_exp_date
Req? Description
C
Required for hand-keyed transactions.
Credit Card Number or Gift Card Number as it appears on the card.
C
Required for hand-keyed transactions.
Expiration date.
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Field Name
ssl_recurring_id ssl_enc_track_data
Req? Description
C
Required for recurring or installment transactions.
C
The ID number of the recurring record or installment record to be submitted for payment.
This value was returned in the recurring ID when the original recurring record was added for recurring or installment ID when the original installment was added for installment.
Alphanumeric.
Required for generating token using swiped or contactless (MSD) card from an Ingenico encrypting device.
This is the entire encrypted Track data combined into a single cipher text that was extracted from the
Ingenico encrypting device. ssl_encrypted_track1_data C
Required for generating token using swiped or contactless (MSD) card from a Magtek encrypting reader.
This is the encrypted Track 1 data extracted from the Magtek device. ssl_encrypted_track2_data C ssl_ksn C
Required for generating token using swiped or contactless (MSD) card from a Magtek encrypting reader.
This is the encrypted Track 2 data extracted from the Magtek device.
Required when sending track data from an encrypting device for payment cards.
The Key Serial Number generated from the swiped payment card, this is the value returned by the encrypting device. This value is used to encrypt the
PAN data, using the Derived Unique Key Per
Transaction (DUKPT) method. It is a 10 byte composite field that is transmitted as 20 alphanumeric character fixed length. ssl_verify N
Verification indicator must be sent in order to verify the card for CVV and AVS checks.
Applicable to credit cards only. ssl_add_token
N Add to Card Manager indicator, must be sent in order to indicate that the token needs to be added to the Card Manager.
Applicable to credit cards only.
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Field Name
ssl_first_name ssl_last_name ssl_avs_zip ssl_avs_address ssl_cvv2cvc2
Req? Description
C Required with Add to Card Manager indicator.
Cardholder first name.
Applicable to credit cards only.
C
Required with Add to Card Manager indicator.
Cardholder last name.
Applicable to credit cards only.
C
Required with Add to Card Manager indicator, optional for verification.
Customer ZIP Code.
Applicable to credit cards only.
C
Required with Add to Card Manager indicator, optional for verification.
Customer Billing Address.
Applicable to credit cards only.
N
CVV2/CVC/CID in the field. Optional for verification.
Applicable to credit cards only.
All token generation requests with or without authorization will return the following fields:
Field Name
ssl_token
Description
The token value generated from the card number. This value can be stored and used as a substitute for a card number. ssl_token_response Outcome of the token generation. This value will be a SUCCESS if a token has been generated. Other possible returned values are FAILURE, Action Not Permitted, Invalid Token, Not
Permitted, Acct Verification Failed. ssl_add_token_response Outcome of the Add to Card Manager request, examples: Card
Added, Card Updated, Not Permitted, FAILURE - First Name - is required. ssl_result Outcome of the transaction if the token generation was requested with verification or with an authorization. A response that contains ssl_result of 0 represents an Approved transaction. A response containing any other value for ssl_result
represents a Declined transaction preventing it
from being authorized. Refer to the Authorization Response
Codes section for an extensive list of possible returned
messages.
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Field Name
ssl_result_message ssl_avs_response ssl_cvv2_response
Description
The transaction result message. Example: APPROVAL. Refer to
the Authorization Response Codes section for an extensive list
of possible returned messages.
The Address Verification Response Code if an AVS was passed
(refer to the AVS Response Codes section for a complete list of
AVS response codes).
The Card Verification Response Code if a CVV was passed (refer
to the CVV2/CVC2 Response Codes section for a complete list
of CVV/CVC2 response codes)
Processing Transactions Using Tokens
The following transactions are supported when processing transactions using tokens for a Credit
or Gift Card Number:
Transaction Types
ccsale ccauthonly ccforce cccredit ccbalinquiry ccimport ccaddrecurring ccaddinstall egcactivation egcsale egcbalinquiry egcreload egccredit
Description
Credit Card Sale
Credit Card Auth Only
Credit Card Force
Credit Card Return/Credit
Credit Card Balance Inquiry
A Batch file of credit card transactions
Add Credit Card Recurring
Add Credit Card Installment
Gift Card Activation
Gift Card Sale
Gift Card Inquiry
Gift Card Reload
Gift Card Credit
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All credit and gift card transactions sent with tokens to Converge must pass the following basic cardholder information:
Field Name
ssl_token Y ssl_exp_date
C
Req? Description
Credit or Gift Card Token previously generated from a card number. ssl_amount Y
Expiration date. Required if the token is not in the Card Manager. If the token has been previously stored in the Card Manager, expiration date should not be sent.
Transaction Amount. Number with 2 decimal places. The authorized amount passed on request should not contain the tip amount, tips must be passed separately. The total authorized amount will be calculated during the authorization if tip is provided. For example: 1.00.
Notes:
The Card Manager feature is not available with gift card transactions using the integration. To add a gift card to the Card Manager you must use the user interface.
When tokens are stored in the Card Manager, the token number can be sent alone ,
Converge will grab the Billing information and the Cardholder first and last name and send them with the transaction.
The more cardholder information passed during authorization, the better. Tokens are substitute to card numbers and adhere to the same rules as a hand keyed transactions.
Refer to Credit Card Sale (ccsale) ,
Credit Card Auth Only (ccauthonly)
, or Credit Card
Force (ccforce) ,
Credit Card Return Credit (cccredit) ,
Credit Card Batch Import
(ccimport)
, Gift Card Activation (egcativation) ,
Gift Card Sale/Redemption
(egcsale) ,
Gift Card Balance Inquiry (egcbalinquiry) ,
Gift Card Replenishment/Reload
(egcreload)
, or Gift Card Credit (egccredit) sections for more information.
Tokens are substitute to card numbers and adhere to the same rules as a hand keyed transactions
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Managing Stored Tokens
Once stored, tokens from a Credit Card can be located, modified or deleted. The following transactions are used to manage stored tokens in the card manager:
Transaction Types Description
ccquerytoken Credit Card Token Query ccupdatetoken ccdeletetoken
Credit Card Token Update
Credit Card Token Delete
Note: Only those tokens that belong to a credit card number can be managed using the integration. Tokenized gift cards cannot be added, modified, or deleted using integration.
Transaction Flow
1. Submit a transaction request to generate a token or a standard authorization with the
Generate Token indicator by using HTTPS POST with the values shown in the API
Reference Chapter in this guide in order to generate a token in the response. If you wish to store the token with billing information in the card manager, you must set the ssl_add_token
to Y. The request can be submitted on a single transaction or a batch file of transactions.
Shown below are the key value pairs from the header by themselves for a Generate Token request only: ssl_merchant_id=xxxxxx ssl_user_id=xxxxxxx ssl_pin=xxxxxx ssl_show_form=false ssl_transaction_type=ccgettoken ssl_card_number=0000000000000000 ssl_exp_date=1215 ssl_result_format=HTML ssl_receipt_decl_method=REDG ssl_error_url=http://www.url.com/cgi-bin/testtran.cgi ssl_receipt_decl_get_url=http://www.url.com/cgibin/testtran.cgi ssl_receipt_apprvl_method=REDG ssl_receipt_apprvl_get_url=http://www.url.com/cgibin/testtran.cgi
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Shown below are the key value pairs from the header by themselves for a Generate Token request with card verification: ssl_merchant_id=xxxxxx ssl_user_id=xxxxxxx ssl_pin=xxxxxx ssl_show_form=false ssl_transaction_type=ccgettoken ssl_card_number=0000000000000000 ssl_exp_date=1215 ssl_verify=Y ssl_cvv2cvc2=123 ssl_avs_address=123 Main St ssl_avs_zip=01234 ssl_result_format=HTML ssl_receipt_decl_method=REDG ssl_error_url=http://www.url.com/cgi-bin/testtran.cgi ssl_receipt_decl_get_url=http://www.url.com/cgibin/testtran.cgi ssl_receipt_apprvl_method=REDG ssl_receipt_apprvl_get_url=http://www.url.com/cgibin/testtran.cgi
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Shown below are the key value pairs from the header by themselves for a Generate Token request with card verification and Add to Card Manager Indicator: ssl_merchant_id=xxxxxx ssl_user_id=xxxxxxx ssl_pin=xxxxxx ssl_show_form=false ssl_transaction_type=ccgettoken ssl_card_number=0000000000000000 ssl_exp_date=1215 ssl_verify=Y ssl_cvv2cvc2=123 ssl_avs_address=123 Main St ssl_avs_zip=01234 ssl_add_token=Y ssl_first_name=John ssl_last_name=Doe ssl_result_format=HTML ssl_receipt_decl_method=REDG ssl_error_url=http://www.url.com/cgi-bin/testtran.cgi ssl_receipt_decl_get_url=http://www.url.com/cgibin/testtran.cgi ssl_receipt_apprvl_method=REDG ssl_receipt_apprvl_get_url=http://www.url.com/cgibin/testtran.cgi
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Shown below are the key value pairs from the header by themselves for a sale transaction requesting a token: ssl_merchant_id=xxxxxx ssl_user_id=xxxxxxx ssl_pin=xxxxxx ssl_show_form=false ssl_transaction_type=ccsale ssl_card_number=0000000000000000 ssl_exp_date=1214 ssl_cvv2cvc2=123 ssl_avs_address=123 Main St ssl_avs_zip=01234 ssl_get_token=Y ssl_amount=1.00 ssl_error_url=http://www.url.com/cgi-bin/testtran.cgi ssl_result_format=HTML ssl_receipt_decl_method=REDG ssl_receipt_decl_get_url=http://www.url.com/cgibin/testtran.cgi ssl_receipt_apprvl_method=REDG ssl_receipt_apprvl_get_url=http://www.url.com/cgibin/testtran.cgi
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Shown below are the key value pairs from the header by themselves for a sale transaction requesting a token and Add to Card Manager Indicator: ssl_merchant_id=xxxxxx ssl_user_id=xxxxxxx ssl_pin=xxxxxx ssl_show_form=false ssl_transaction_type=ccsale ssl_card_number=0000000000000000 ssl_exp_date=1214 ssl_cvv2cvc2=123 ssl_avs_address=123 Main St ssl_avs_zip=01234 ssl_get_token=Y ssl_add_token=Y ssl_first_name=John ssl_last_name=Doe ssl_amount=1.00 ssl_error_url=http://www.url.com/cgi-bin/testtran.cgi ssl_result_format=HTML ssl_receipt_decl_method=REDG ssl_receipt_decl_get_url=http://www.url.com/cgibin/testtran.cgi ssl_receipt_apprvl_method=REDG ssl_receipt_apprvl_get_url=http://www.url.com/cgibin/testtran.cgi
2. When Converge receives this post, it starts to parse the data to look for a few key fields first. It validates the ssl_merchant_id, ssl_user_id, and ssl_pin to authenticate the user.
Note: User ID (ssl_user_id) and PIN (ssl_pin) are case sensitive.
3. If the supplied information is invalid, an error is returned that states that the information is invalid. If the data is valid, Converge continues to validate the other supplied information such as the card number, expiration date, amount of the transaction, type of transaction, address information, and other custom data fields that are passed. Other fields that are passed with transactions states how the transactions should be handled from a communications standpoint.
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4. These fields are: ssl_error_url=http://www.url.com/cgi-bin/testtran.cgi ssl_result_format=HTML ssl_receipt_decl_method=REDG ssl_receipt_decl_get_url=http://www.url.com/cgi-bin/testtran.cgi ssl_receipt_apprvl_method=REDG ssl_receipt_apprvl_get_url=http://www.url.com/cgibin/testtran.cgi ssl_show_form=false
Note: You can indicate in the error URL field where you would like Converge to send all the errors that are encountered. Any response that is not approved or declined will be sent to the URL specified.
5. By specifying the http://www.url.com/cgi-bin/testtran.cgi url in the ssl_error_url field for the redirect for the transaction above, for example, the following error is returned if one of the credentials in the request is invalid: errorCode=4025 errorName=Invalid Credentials errorMessage=The credentials supplied in the authorization request are invalid
6. By specifying the http://www.url.com/cgi-bin/testtran.cgi url in the ssl_apprvl_get_url field for the redirect for the transaction above, the following values are returned for the approved transaction:
Shown below are the key value pairs from a successful generate token transaction: ssl_result=0 ssl_token=8848842356063003 ssl_token_response=SUCCESS ssl_card_number=00**********0000
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Shown below are the key value pairs from a successful token generation with card verification transaction: ssl_result=0 ssl_token=8848842356063003 ssl_token_response=SUCCESS ssl_card_number=00**********0000 ssl_result_message=APPROVAL ssl_txn_id=AA47AE-4B3FEED3-055E-4D4B-A67B-2AFBC235B925 ssl_approval_code=CVI368 ssl_cvv2_response=A ssl_avs_response=M ssl_txn_time=01/14/2014 11:13:51 AM
Shown below are the key value pairs from a successful generate token with card verification transaction and Add to Card Manager: ssl_result=0 ssl_add_token_response=Card Added ssl_token=8848842356063003 ssl_token_response=SUCCESS ssl_card_number=00**********0000 ssl_result_message=APPROVAL ssl_txn_id= AA47AE-B183DD7B-209D-4A8E-8CB6-749E1B750944 ssl_approval_code=N46032 ssl_cvv2_response=A ssl_avs_response=M ssl_txn_time=02/15/2014 13:12:35 AM ssl_avs_address=123 Main St ssl_avs_zip=01234 ssl_first_name=John ssl_last_name=Doe
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Shown below are the key value pairs from an approved sale transaction: ssl_card_number=00**********0000 ssl_exp_date=0515 ssl_amount=1.00 ssl_get_token=Y ssl_token=8138827982163003 ssl_token_response=SUCCESS ssl_result=0 ssl_result_message=APPROVAL ssl_txn_id=AA776F-1981E7F3-907D-44F1-93BC-48D52F8CC2DF ssl_approval_code=N44032 ssl_cvv2_response=A ssl_avs_response=M ssl_account_balance=0.00 ssl_txn_time=02/17/2014 08:44:43 AM
7. By specifying the http://www.url.com/cgi-bin/testtran.cgi url in the ssl_receipt_decl_get_url field for the redirect for the transaction above, the following values are returned for when token has failed to be returned: ssl_result=1 ssl_token= ssl_token_response=FAILURE
8. Store the value of ssl_token obtained from successful transaction to use for any consecutive requests.
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Shown below are the key value pairs from the header by themselves for a credit card sale transaction using a token: ssl_merchant_id=xxxxxx ssl_user_id=xxxxxxx ssl_pin=xxxxxx ssl_show_form=false ssl_transaction_type=ccsale ssl_token=8128827982163003 ssl_exp_date=1215 ssl_avs_zip=70004 ssl_avs_address=123 Main St ssl_first_name=John ssl_last_name=Doe ssl_amount=1.00 ssl_result_format=HTML
Shown below are the key value pairs from the header by themselves for a credit card sale transaction using a token previously stored in the Card Manager. ssl_merchant_id=xxxxxx ssl_user_id=xxxxxxx ssl_pin=xxxxxx ssl_show_form=false ssl_transaction_type=ccsale ssl_token=8128827982163003 ssl_amount=1.00 ssl_result_format=HTML
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Transaction Examples
Example 1: process.do
In this example, the HTML code demonstrates the initiation of a token generation request with minimal information, the Cardholder will have to enter the card number and expiration date in the payment form and request the card to be added on file for later use: ssl_merchant_id" value=my_virtualmerchant_id ssl_user_id" value=my_user_id ssl_pin" value=my_pin ssl_transaction_type=ccgettoken ssl_show_form=true ssl_invoice_number=123-ABC ssl_result_format" value="HTML ssl_receipt_decl_method=REDG ssl_receipt_decl_get_url=http://www.website.com/decline.asp ssl_receipt_apprvl_method=REDG ssl_receipt_apprvl_get_url=http://www.website.com/approval.asp
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Example 2: process.do
The following HTML code show an example of a request to generate a token after performing
CVV and AVS check on card. Once the verification is preformed successfully a token will be generated: ssl_merchant_id" value=my_virtualmerchant_id ssl_user_id" value=my_user_id ssl_pin" value=my_pin ssl_transaction_type=ccgettoken ssl_verify=Y ssl_card_number=0000000000000000 ssl_exp_date=1215 ssl_cvv2cvc2=123 ssl_avs_address=123 Main St ssl_avs_zip=01234 ssl_show_form=false ssl_invoice_number=123-ABC ssl_result_format" value="HTML ssl_receipt_decl_method=REDG ssl_receipt_decl_get_url=http://www.website.com/decline.asp ssl_receipt_apprvl_method=REDG ssl_receipt_apprvl_get_url=http://www.website.com/approval.asp
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Approved Receipt
This generates a receipt that includes the following code for a successful token generation with verification:
This is your Receipt<br><br>
…
<!--The visible portion of your receipt will appear here, according to the configuration settings you applied in the Converge administrative Website.-->
…
<form action="http://www.website.com/approval.asp" method="GET">
<input type="hidden" name="ssl_result" value="0">
<input type="hidden" name="ssl_result_message" value="APPROVAL">
<input type="hidden" name="ssl_txn_id" value="99C7884A-EDB6-
4256-BE69-4547B8859D5B">
<input type="hidden" name="ssl_approval_code" value="N29032">
<input type="hidden" name="ssl_cvv2_response" value="M">
<input type="hidden" name="ssl_avs_response" value="A">
<input type="hidden" name="ssl_token” value=”8138827982163003”>
<input type="hidden" name="ssl_token_response” value=”SUCCESS”>
</form> ssl_receipt_decl_get_url=http://www.website.com/decline.asp ssl_receipt_apprvl_method=REDG ssl_receipt_apprvl_get_url=http://www.website.com/approval.asp
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Decline Receipt
The result could be a form that includes the following code for a declined transaction due to verification failure; a token will not be generated:
<b>An Error Occurred</b><br><br>
Number: 1<br>
Message: This transaction request has not been approved. You may elect to use another form of payment to complete this transaction or contact customer service for additional options.<br>
<form action="http://www.website.com/decline.asp" method="POST">
<input type="hidden" name="ssl_result" value="1">
<input type="hidden" name="ssl_result_message" value="DECLINED">
<input type="hidden" name="ssl_txn_id" value="B6637C93-CA38-
41C5-951A-C995BFFBD708">
<input type="hidden" name="ssl_token” value=””>
<input type="hidden" name="ssl_token_response” value=”FAILURE”>
<input type="hidden" name="ssl_approval_code" value=" ">
<input type="hidden" name="ssl_cvv2_response" value="">
<input type="hidden" name="ssl_avs_response" value=" ">
<input type="hidden" name="ssl_email" value=" [email protected]">
<br>
<input type="submit" value="Continue" class="smallbutton">
</form>
</form>
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Approved Receipt
This generates a receipt that includes the following key value pairs for an approved transaction: ssl_card_number=00**********0000 ssl_exp_date=0515 ssl_amount=3.33 ssl_get_token=Y ssl_customer_code= ssl_salestax=1.00 ssl_token=8138827982163003 ssl_token_response=SUCCESS ssl_result=0 ssl_result_message=APPROVAL ssl_txn_id=AA776F-1981E7F3-907D-44F1-93BC-48D52F8CC2DF ssl_approval_code=N44032 ssl_cvv2_response= ssl_avs_response= ssl_account_balance=0.00 ssl_txn_time=03/22/2013 05:44:43 AM
Example 2: processxml.do
The following XML code example demonstrates the initiation of a basic token generation request and response.
Initial Request xmldata=<txn>
<ssl_merchant_id>my_merchant_id </ssl_merchant_id>
<ssl_user_id>my_user_id</ssl_user_id>
<ssl_pin>my_pin</ssl_pin>
<ssl_transaction_type>ccgettoken</ssl_transaction_type>
<ssl_card_number>0000000000000000</ssl_card_number>
<ssl_exp_date>1222</ssl_exp_date>
<ssl_avs_address>7300</ssl_avs_address>
<ssl_avs_zip>12345</ssl_avs_zip>
<ssl_verify>N</ssl_verify>
</txn>
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Response Receipt
<txn>
<ssl_result>0</ssl_result>
<ssl_token_response>SUCCESS</ssl_token_response>
<ssl_token>7876275006683003</ssl_token>
</txn>
Example 3: processxml.do
The following XML code example demonstrates the initiation of a token generation with card verification request and response.
Initial Request xmldata=<txn>
<ssl_merchant_id>my_merchant_id </ssl_merchant_id>
<ssl_user_id>my_user_id</ssl_user_id>
<ssl_pin>my_pin</ssl_pin>
<ssl_transaction_type>ccgettoken</ssl_transaction_type>
<ssl_card_number>0000000000000000</ssl_card_number>
<ssl_exp_date>1222</ssl_exp_date>
<ssl_avs_address>7300</ssl_avs_address>
<ssl_avs_zip>12345</ssl_avs_zip>
<ssl_verify>Y</ssl_verify>
</txn>
Response Receipt
<txn>
<ssl_transaction_type>ccgettoken</ssl_transaction_type>
<ssl_result>0</ssl_result>
<ssl_token_response>SUCCESS</ssl_token_response>
<ssl_token>7876275006683003</ssl_token>
<ssl_result_message>SUCCESS</ssl_result_message>
<ssl_avs_response>A<ssl_avs_response>
<ssl_cvv2_response>M</ssl_cvv2_response>
</txn>
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Example 4: processxml.do
The following XML code example demonstrates the initiation of a sale transaction with a token request: xmldata=<txn>
<ssl_merchant_id>my_merchant_id </ssl_merchant_id>
<ssl_user_id>my_user_id</ssl_user_id>
<ssl_pin>my_pin</ssl_pin>
<ssl_transaction_type>ccsale</ssl_transaction_type>
<ssl_card_number>0000000000000000</ssl_card_number>
<ssl_exp_date>1222</ssl_exp_date>
<ssl_cvv2cvc2_indicator>1</ssl_cvv2cvc2_indicator>
<ssl_cvv2cvc2>321</ssl_cvv2cvc2>
<ssl_amount>12.00</ssl_amount>
<ssl_avs_address>7300</ssl_avs_address>
<ssl_avs_zip>12345</ssl_avs_zip>
<ssl_get_token>Y</ssl_get_token>
</txn>
Response Receipt
<txn>
<ssl_approval_code>CVI194</ssl_approval_code>
<ssl_dynamic_dba/>
<ssl_exp_date>1222</ssl_exp_date>
<ssl_server />
<ssl_account_balance>12.00</ssl_account_balance>
<ssl_token>7876275006683003</ssl_token>
<ssl_get_token>Y</ssl_get_token>
<ssl_result_message>APPROVAL</ssl_result_message>
<ssl_token_response>SUCCESS</ssl_token_response>
<ssl_base_amount>12.00</ssl_base_amount>
<ssl_amount>12.00</ssl_amount>
<ssl_txn_id>AA4843B-0E98A88D-6923-4A77-B546-
38CFDDCE4DA4</ssl_txn_id>
<ssl_result>0</ssl_result>
<ssl_card_number>00**********0000</ssl_card_number>
<ssl_txn_time>03/26/2013 02:50:56 PM</ssl_txn_time>
<ssl_avs_response>S</ssl_avs_response>
<ssl_cvv2_response>M</ssl_cvv2_response>
</txn>
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Example 5: processxml.do
The following XML code example demonstrates how to initiate a sale transaction, request a token and have it stored in the Card Manager: xmldata=<txn>
<ssl_merchant_id>my_merchant_id </ssl_merchant_id>
<ssl_user_id>my_user_id</ssl_user_id>
<ssl_pin>my_pin</ssl_pin>
<ssl_transaction_type>ccsale</ssl_transaction_type>
<ssl_amount>10.00</ssl_amount>
<ssl_card_number>0000000000000000</ssl_card_number>
<ssl_exp_date>1215</ssl_exp_date>
<ssl_invoice_number>1234</ssl_invoice_number>
<ssl_first_name>John</ssl_first_name>
<ssl_last_name>Doe</ssl_last_name>
<ssl_avs_address>123 Main</ssl_avs_address>
<ssl_city>Atlanta</ssl_city>
<ssl_state>GA</ssl_state>
<ssl_avs_zip>30123</ssl_avs_zip>
<ssl_country>USA</ssl_country>
<ssl_cvv2cvc2_indicator>1</ssl_cvv2cvc2_indicator>
<ssl_cvv2cvc2>123</ssl_cvv2cvc2>
<ssl_get_token>Y</ssl_get_token>
<ssl_add_token>Y</ssl_add_token>
</txn>
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Response Receipt
<txn>
<ssl_approval_code>CVI371</ssl_approval_code>
<ssl_cvv2_response>M</ssl_cvv2_response>
<ssl_add_token_response>Card Added</ssl_add_token_response>
<ssl_account_balance>10.00</ssl_account_balance>
<ssl_token>7098165265161885</ssl_token>
<ssl_token_response>SUCCESS</ssl_token_response>
<ssl_result_message>APPROVAL</ssl_result_message>
<ssl_invoice_number>1234</ssl_invoice_number>
<ssl_amount>10.00</ssl_amount>
<ssl_txn_id>AA4843B-0E213944-FEBA-4841-ADEA-
8804C127AB3</ssl_txn_id>
<ssl_result>0</ssl_result>
<ssl_card_number>00**********0000</ssl_card_number>
<ssl_txn_time>02/18/2014 04:06:41 PM</ssl_txn_time>
<ssl_avs_response>D</ssl_avs_response>
<ssl_invoice_number>1234</ssl_invoice_number>
<ssl_first_name>John</ssl_first_name>
<ssl_last_name>Doe</ssl_last_name>
<ssl_avs_address>123 Main</ssl_avs_address>
<ssl_city>Atlanta</ssl_city>
<ssl_state>GA</ssl_state>
<ssl_avs_zip>30123</ssl_avs_zip>
<ssl_country>USA</ssl_country>
</txn>
CON-0002-N
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Since the token is now stored in the card manager, any consecutive Sale request can be easily done by sending tokens: xmldata=<txn>
<ssl_merchant_id>my_merchant_id </ssl_merchant_id>
<ssl_user_id>my_user_id</ssl_user_id>
<ssl_pin>my_pin</ssl_pin>
<ssl_transaction_type>ccsale</ssl_transaction_type>
<ssl_amount>10.00</ssl_amount>
<ssl_token>7098165265161885</ssl_token>
</txn>
If the token is not stored in the card manager, you must send expiration data and billing information with the Sale request: xmldata=<txn>
<ssl_merchant_id>my_merchant_id </ssl_merchant_id>
<ssl_user_id>my_user_id</ssl_user_id>
<ssl_pin>my_pin</ssl_pin>
<ssl_transaction_type>ccsale</ssl_transaction_type>
<ssl_amount>10.00</ssl_amount>
<ssl_token>7098165265161885</ssl_token>
<ssl_exp_date>1215</ssl_exp_date>
<ssl_first_name>John</ssl_first_name>
<ssl_last_name>Doe</ssl_last_name>
<ssl_avs_address>123 Main</ssl_avs_address>
<ssl_city>Atlanta</ssl_city>
<ssl_state>GA</ssl_state>
<ssl_avs_zip>30123</ssl_avs_zip>
<ssl_country>USA</ssl_country>
</txn>
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Encryption
Developers can use process.do or processxml.do to process encrypted swiped, contactless or chip credit card, swiped gift card, or swiped loyalty card transactions using an encrypting device. The transaction sent to processxml.do is formatted in XML syntax and includes all supported transaction elements nested between one beginning and ending element <txn>, the transaction sent to process.do is formatted in key value pairs. EMV is only supported using processxml.do
Swiped transactions should be submitted with encrypted track data using a supported MagTek
(MagneSafe TM ) or an Ingenico device (with the Generic TDES DUKPT Encryption scheme) to maximize data protection instead of the standard track data. The encryption is delivered inside the read head closest to the magnetic stripe. This adds an additional layer of protection to the
HTTPS POST request. The following device types are supported for encrypting swipe data:
MagTek readers using MagneSafe encryption delivering track 1 and track 2 (separately), example: BulleT, iDynamo, uDynamo, aDynamo, Dynamag. These devices support swipe only.
Ingenico devices using Generic TDES DUKPT Encryption scheme, combining both track(s) into a single cipher text block, example: iSC250, iCMP (iCM122) Mobile PIN Pad or ROAM devices. These devices support swipe, chip read and contactless.
Notes:
You must download the appropriate SDK for each device type to enable the card reader to communicate with your software.
The SDKs for MagTek can be found at http://www.magtek.com
by selecting the
Programming Tools link under the Support section.
The SDKs for Ingenico can be found at http://develper.ingenico.us/ , you must register in order to access resources.
Only encrypted swipe data is supported at this time, hand-key transactions must provide non-encrypted card and expiration date.
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The following transaction types are supported when submitting encrypted swiped transactions:
Transaction Types
ccsale ccauthonly emvchipsale emvchipauthonly emvswipesale EMV Swipe Sale emvswipeauthonly EMV Swipe Auth Only ccforce cccredit
Credit Card Force
Credit Card Credit/Refund ccbalinquiry ccgettoken
Credit Card Inquiry
Credit Card Generate Token egcsale egcactivation egccardrefund egcreload
Gift Card Sale
Gift Card Activation
Gift Card Refund
Gift Card Reload egcbalinquiry
Description
Credit Card Sale
Credit Card Auth Only
EMV Chip Sale
EMV Chip Auth Only egccredit egcgettoken ltenrollment ltredeem ltreturn ltaddpoints ltinquiry
Gift Card Inquiry
Gift Card Credit
Gift Card Generate Token
Loyalty Card Enrollment
Loyalty Card Redemption
Loyalty Card Return
Loyalty Card Add Points
Loyalty Card Balance Inquiry ltleadinquiry ltmemberinquiry
Loyalty Card Lead Inquiry
Loyalty Card Member Inquiry
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All authorizations sent from an encrypting device must pass the following required information.
For a complete listing of all recommended fields please refer to the Credit Card Transactions ,
Gift
Card Transactions
, or Loyalty Card Transactions sections:
Field Name
ssl_merchant_id ssl_user_id ssl_pin ssl_transaction_type
Req? Description
Y
Y
Converge ID as provided by Elavon.
Converge user ID as configured on Converge (case sensitive).
Must be passed, the Merchant Admin (MA) user ID cannot be used.
Y
Y
Converge PIN as generated within Converge (case sensitive). It is strongly recommended that your user PIN is 32 or 64 characters long.
For example, the transaction type of (ccsale) to process a credit card sale or transaction type of (ccauthonly) to process a credit card sale. ssl_vm_mobile_source Y ssl_ksn
[Card Data] ssl_pos_mode ssl_entry_mode
Y
Y
N
N
Required for all encrypting devices.
The mobile source of the transaction, supported values are:
BBERRY: For all BlackBerry mobile devices
ADROID: For all Android mobile devices
ITUNES: For all Apple mobile devices (iPhone/iPod/iPad)
WIN8: for all windows WIN8 based devices.
NOMOB: for non-mobile devices (PC or MAC)
Required for all encrypting devices for payment cards.
The Key Serial Number generated from the swiped payment card, this is the value returned by the encrypting device. This value is used to encrypt the PAN data, using the Derived Unique
Key Per Transaction (DUKPT) method. It is a 10 byte composite field that is transmitted as 20 alphanumeric character fixed length.
Refer to Card Data Elements table for each device and encryption type.
Recommended for swiped or contactless transactions.
The payment application capability. Valid values are:
02 for Swiped device – Default value when track Data is sent alone
03 Proximity / Contactless capable device
Recommended for swiped or contactless transactions. The transaction entry indicator to indicate how the track data was captured. Valid values are:
03 = Swiped – Default value when track Data is sent alone
04 = Proximity / Contactless
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Field Name
ssl_amount ssl_vendor_id ssl_mobile_id
Req? Description
Y Transaction Sale Amount. Number with 2 decimal places:
Multi-Currency: submit the correct number of decimal places as some currencies has no exponents and some can have three.
EMV: The amount must reflect the total amount which include tip.
Non EMV: The amount passed should not contain the tip amount, tips must be passed separately. The total authorized amount will be calculated during the authorization if tip is provided. For example: 1.00.
Y
N
Unique vendor identifier assigned by Elavon, up to 08 characters.
Optional. Unique assigned mobile identification number of each
Mobile device in use as determined by the merchant, required if the Mobile filter is enabled under the fraud prevention rules in
Converge, up to 50 characters. This will help the merchant to identify which device is sending transactions and can be used to allow or block transactions generating from a specific device.
When the filter is enabled, only those Mobile IDs listed under the
Mobile filter are allowed.
Card Data Elements (MagTek device with MagneSafe TM
):
Field Name
ssl_encrypted_track1_data ssl_encrypted_track2_data ssl_encrypted_loyalty_track1_data
Req? Description
Y Required for swiped or contactless (MSD) credit or gift transactions.
This is the encrypted Track 1 data extracted from the encrypting device.
Y
Y
Required for swiped or contactless (MSD) credit or gift transactions.
This is the encrypted Track 2 data extracted from the secure device.
Required for loyalty swiped or contactless
(MSD) transactions only.
This is the encrypted Track 1 data only of the loyalty card extracted from the encrypting device. ssl_encrypted_loyalty_track2_data Y Required for loyalty swiped or contactless
(MSD) transactions only.
This is the encrypted Track 2 data only of the loyalty card extracted from the encrypting device.
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Card Data Elements (Ingenico device with Generic TDES DUKPT Encryption scheme):
Field Name
ssl_enc_track_data
Req? Description
C Required for swiped or contactless (MSD) credit or gift transactions.
This is the entire encrypted Track data combined into a single cipher text that was extracted from the Ingenico encrypting device. ssl_enc_loyalty_track_data C ssl_tlv_enc
C
Required for loyalty swiped or contactless (MSD) transactions only.
This is the entire encrypted Track data combined into a single cipher text that was extracted from the Ingenico encrypting device.
Required for EMV transactions.
The Tag Length Value data defining this EMV record. This value also includes the total amount sent for authorization
which includes the tip. Refer to the EMV section for more
information.
EMV
The following section provides the guidelines on how to process chip read transactions using your integrated application. This API assumes that the integrator is familiar with the processes involved in communicating with a chip card and a device. Additionally an EMV certification to the supported association is required once the integration is completed.
EMV which stands for Europay, MasterCard and Visa is a global standard for cards embedded with computer chips and the technology used to authenticate chip-card transactions. U.S. card issuers are migrating to this new technology to protect consumers and reduce the costs of fraud.
Chip card might be called any of the following terms:
Smart card
Chip card
Smart-chip card
Chip-enabled smart card
Chip-and-choice card (PIN or signature)
EMV smart card
EMV card
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Transaction Summary
Developers can use processxml.do to process encrypted chip read credit and debit card transactions using an encrypting device. The transaction sent to processxml.do is formatted in
XML syntax and includes all supported transaction elements nested between one beginning and ending element <txn>.
Developers must integrate with a supported Ingenico device in order to extract the encrypted tag
length value (TLV); the device must use the generic TDES DUKPT encryption scheme. Both encryption and EMV add an additional layer of protection to the HTTPS POST request.
The following types of devices are supported:
Ingenico Smart Terminals: Multi lane such as the isc250 touch or PINpads such as the ipp320 PINpad running on RBA 14.X operating system
Ingenico Mobile Solutions: Mobile smart terminal such as an iCMP device or mPOS card reader such as RP457 or RP350
The following transactions are supported when processing chip transactions with processxml.do
:
Transaction Types
emvchipsale emvchipauthonly emvswipesale emvswipeauthonly emvchipupdatetxn emvreverse emvkeyexchange
Description
Process a chip read sale transaction for a credit or debit card. POS system will need to update the chip/device with the issuer script received from the authorization.
Process a chip read Auth Only transaction for a credit card. POS system will need to update the chip/device with the issuer script received from the authorization.
Process a swiped sale transaction for a chip card for a fallback situation where the chip card cannot be read.
Process a swiped Auth Only transaction for a fallback situation where the chip card cannot be read.
Update the system with data returned from a chip card after an
EMV sale if needed.
Reverse a chip card sale when the card declines the transaction after an approval has been received from the issuer.
Process a key exchange request and obtain the EMV keys. POS system will need to push the EMV keys to the device.
The following card brands/ associations are supported when processing Chip transactions:
Card Brand
Visa
MasterCard
American Express
Transaction Types
Credit Card Sale and Auth Only
Credit Card Sale and Auth Only
Credit Card Sale and Auth Only
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Card Brand
Discover
Visa Interlink
MasterCard Maestro
Transaction Types
Credit Card Sale and Auth Only
Debit Card Sale
Debit Card Sale
Transaction Flow
The following steps outline the process of sending a sale transaction with an EMV capable terminal with processxml.do:
Submit the transaction amount to the device to initiate a transaction:
1. If terminal is retail proceed to “Request a card read” in step 3
2. If terminal is service a) Request the Cardholder to select or key a tip amount b) Confirm the total amount c) Submit the new calculated total amount and proceed to step 3
3. Request a card read
4. Card is dipped (Chip read) a) Read error
Enable fallback
Attempt Swipe read b) Unsupported association for chip read transactions
Attempt Swipe read c) Perform “Chip Sale” Process
5. Card was swiped a) The card is a chip card
Unsupported association for chip read transactions
Perform “Swipe Sale” Process
In fallback status
Perform “Swipe Sale” Process
Supported association NOT in fallback
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Attempt Chip read b) The card is non – chip card
Perform “Swipe Sale” Process
Chip Sale Process
1. Send request (EMVCHIPSALE API Command)
2. Receive response a) Update chip card with transaction results b) Finalize chip transaction
No additional action (most common use case)
Decline by card
Send request (EMVREVERSE API Command)
Receive response
Card responds with iccTSI/iccISR data
Send request (EMVCHIPUPDATETXN API Command)
Receive response c) ssl_update_emv_keys = “Y” (EMV key exchange required)
Send request (EMVKEYEXCHANGE API Command)
Receive keys in response
Perform EMV key exchange on chip reader
Swipe Sale Process
1. Send request (EMVSWIPESALE API Command)
2. Receive response
CON-0002-N
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Transaction Examples
Shown below are an XML example of Chip Visa Sale of 17.00:
CON-0002-N xmldata=<txn>
<ssl_merchant_id>my_virtualmerchant_id</ssl_merchant_id>
<ssl_user_id>my_user_id</ssl_user_id>
<ssl_pin>my_pin</ssl_pin>
<ssl_transaction_type>EMVCHIPSALE</ssl_transaction_type>
<ssl_tlv_enc>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</ssl_tlv_enc>
</txn>
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Loyalty
Cardholder needs to be enrolled to the Merchant Loyalty Program offered to be able to accrue points and receive rewards and offers. Merchants need to be enrolled with Elavon loyalty program in order to offer rewards to their customers. The loyalty processing can be used as a standalone or integrated with the payment flow.
Processing Standalone Transactions
There are two Identification options available to the cardholder for enrollment to the Loyalty
Program under the standalone process:
1. Loyalty Card also called a non-linked ID
2. Phone number can be used as identification for enrollment
The following transactions types are supported when processing loyalty transactions as standalone:
Transaction Types
ltenrollment ltredeem ltreturn ltaddpoints
Description
Loyalty Card Enrollment
Loyalty Card Redemption
Loyalty Card Return
Loyalty Card Add Points ltinquiry Loyalty Card Balance Inquiry ltleadinquiry
Loyalty Card Lead Inquiry ltmemberinquiry Loyalty Card Member Inquiry
The following transactions types are supported when processing loyalty transactions as integrated with the payment flow:
Transaction Types Description
ccsale Credit Card Sale dbpurchase Debit Card Purchase
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All standalone loyalty transactions must pass the following basic loyalty information. For complete
list of all required fields please refer to the Loyalty Card Transactions section:
Field Name
ssl_phone ssl_loyalty_track_data
Req? Description
C
C
Required when a loyalty card is not available, this will allow accessing the loyalty information based on phone number.
Max 10 digits, no spaces or dashes.
Note: Must be passed in enrollment.
Required when a loyalty card is available for swiped transactions.
The raw track I and/or II data as read from the magnetic strip on the loyalty card, including the beginning and ending sentinels. The expiration date, first and last names of the cardholder are included with the Track I data.
Notes:
If using a MagTek encrypting device (MagneSafe), pass the encrypted loyalty track1 data in the ssl_encrypted_loyalty_track1_data
and/or the encrypted loyalty track 2 data in the ssl_encrypted_loyalty_track2_data
.
If using an Ingenico encrypting device (Generic
TDES DUKPT), pass the entire encrypted track data of the loyalty card combined into a single cipher text in the ssl_enc_loyalty_track_data.
Refer to the Encryption section for more
information. ssl_loyalty_card_number C ssl_loyalty_exp_date
N
Required when a loyalty card is available for hand-keyed transactions.
Loyalty card number as it appears on the loyalty card.
Optional when a loyalty card is available for hand-keyed transactions.
Loyalty card expiry date as it appears on loyalty card. If not sent it is defaulted to 1249. ssl_amount ssl_promo_code
C
C
Transaction sale amount, number with two decimal places.
For example: 1.00.
Note: Amounts are not required for enrollments.
Required for redeeming a promo code (for example: 10% discount).
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Transaction Flow
The following steps outline the process of sending a loyalty transaction for standalone loyalty:
1. Cardholder keys or swipes a loyalty card or enters phone number in order to take advantage of a merchant offer, or the cardholder swipes credit/ debit card in order to find out if payment card is linked to a loyalty program and has current offers.
2. The integrated application/website processes Enrollment, Redeem, Balance Inquiry,
Return, Add point or Member inquiry transactions and collects the payment information using process.do or processxml.do as specified in the Loyalty Card Transactions section.
3. Submit a transaction request using HTTPS POST. Shown below are the key value pairs from the header by themselves for a Loyalty Card Enrollment request only: ssl_merchant_id=xxxxxx ssl_user_id=xxxxxxx ssl_pin=xxxxxx ssl_show_form=false ssl_transaction_type=ltenrollment ssl_phone=9999991234 ssl_loyalty_card_number=0000000000000000 ssl_loyalty_exp_date=1249 ssl_amount=50.00 ssl_result_format=HTML ssl_receipt_decl_method=REDG ssl_error_url=http://www.url.com/cgi-bin/testtran.cgi ssl_receipt_decl_get_url=http://www.url.com/cgibin/testtran.cgi ssl_receipt_apprvl_method=REDG ssl_receipt_apprvl_get_url=http://www.url.com/cgibin/testtran.cgi
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Shown below are the key value pairs from the header by themselves for a Loyalty
Balance request: ssl_merchant_id=xxxxxx ssl_user_id=xxxxxxx ssl_pin=xxxxxx ssl_show_form=false ssl_transaction_type=ltinquiry ssl_loyalty_card_number=0000000000000000 ssl_loyalty_exp_date=1249 ssl_amount=50.00 ssl_result_format=HTML ssl_receipt_decl_method=REDG ssl_error_url=http://www.url.com/cgi-bin/testtran.cgi ssl_receipt_decl_get_url=http://www.url.com/cgibin/testtran.cgi
Shown below are the key value pairs from the header by themselves for a Loyalty Card
Redemption request: ssl_merchant_id=xxxxxx ssl_user_id=xxxxxxx ssl_pin=xxxxxx ssl_show_form=false ssl_transaction_type=ltredeem ssl_loyalty_card_number=0000000000000000 ssl_loyalty_exp_date=1249 ssl_promo_code=1234 ssl_amount=50.00 ssl_result_format=HTML ssl_receipt_decl_method=REDG ssl_error_url=http://www.url.com/cgi-bin/testtran.cgi ssl_receipt_decl_get_url=http://www.url.com/cgibin/testtran.cgi
=http://www.url.com/cgi-bin/testtran.cgi
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Shown below are the key value pairs from the header by themselves for a lead inquiry, this transaction requires a credit card or debit card in order to determine if the payment card is linked to a loyalty program ssl_merchant_id=xxxxxx ssl_user_id=xxxxxxx ssl_pin=xxxxxx ssl_show_form=false ssl_transaction_type=ltleadinquiry ssl_card_number=0000000000000000 ssl_exp_date=1215 ssl_amount=50.00 ssl_result_format=HTML ssl_receipt_decl_method=REDG ssl_error_url=http://www.url.com/cgi-bin/testtran.cgi ssl_receipt_decl_get_url=http://www.url.com/cgibin/testtran.cgi
=http://www.url.com/cgi-bin/testtran.cgi
4. When Converge receives these posts, it starts to parse the data to look for a few key fields first. It validates the ssl_merchant_id, ssl_user_id, and ssl_pin to authenticate the user.
Note: User ID (ssl_user_id) and PIN (ssl_pin) are case sensitive.
5. If the supplied information is invalid, an error is returned that states that the information is invalid. If the data is valid, Converge continues to validate the other supplied information such as the card number, expiration date, amount of the transaction, type of transaction, address information, and other custom data fields that are passed. Other fields that are passed with transactions states how the transactions should be handled from a communications standpoint. These fields are: ssl_error_url=http://www.url.com/cgi-bin/testtran.cgi ssl_result_format=HTML ssl_receipt_decl_method=REDG ssl_receipt_decl_get_url=http://www.url.com/cgi-bin/testtran.cgi ssl_receipt_apprvl_method=REDG ssl_receipt_apprvl_get_url=http://www.url.com/cgibin/testtran.cgi ssl_show_form=false
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Note: You can indicate in the error URL field where you would like Converge to send all the errors that are encountered. Any response that is not approved or declined will be sent to the URL specified.
6. By specifying the http://www.url.com/cgi-bin/testtran.cgi url in the ssl_error_url field for the redirect for the transaction above, for example, the following error is returned if one of the credentials in the request is invalid: errorCode=4025 errorName=Invalid Credentials errorMessage=The credentials supplied in the authorization request are invalid
7. By specifying the http://www.url.com/cgi-bin/testtran.cgi url in the ssl_apprvl_get_url
field for the redirect for the transaction above, the following values are returned for the approved transaction:
Shown below are the key value pairs from a successful balance inquiry transaction: ssl_result=0 ssl_result_message=APPROVAL ssl_approval_code=007157 ssl_account_balance=600 ssl_txn_id=AA4D3F5-0A4E3BAA-64E1-4097-8373-F7C93D53660A ssl_txn_time=04/16/2014 03:18:21 PM ssl_promo_code=1000 ssl_promo_code_name=Spend $50-Get $10Off ssl_promo_code_description=SAVE $10 ssl_promo_code_issue_points=Y
Processing Integrated Loyalty Transactions
There are three Identification options available to the cardholder for enrollment to the Loyalty
Program under the integrated process:
1. Loyalty Card also called a non-linked ID
2. Phone# number can be used as identification for enrollment.
3. Payment (Linked) card – credit card or debit card can be used as another form of identification.
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The integrated loyalty must pass the following basic loyalty information in the authorization. Refer
to Credit Card Sale (ccsale)
and Debit Card Purchase (dbpurchase) sections for a complete list
of all required elements for these transaction types:
Field Name
ssl_enrollment ssl_phone ssl_loyalty_track_data
Req? Description
N Indicates enrollment action along with either a phone number or a loyalty card. The possible values listed as follows:
00 – Already enrolled
10 – Already enrolled + link payment card
01 – Enroll + link payment card
02 – Enroll + link loyalty card
03 – Enroll + link only phone number
N Required when a loyalty card is not available, this will allow accessing the loyalty information based on phone number.
Max 10 digits, no spaces or dashes.
N Required when a loyalty card is available for swiped or contactless (MSD) transactions.
The raw track I and/or II data as read from the magnetic strip on the loyalty card, including the beginning and ending sentinels. The expiration date, first and last names of the cardholder are included with the Track I data.
Notes:
If using a MagTek encrypting device (MagneSafe), pass the encrypted loyalty track1 data in the ssl_encrypted_loyalty_track1_data
and/or the encrypted loyalty track 2 data in the ssl_encrypted_loyalty_track2_data
.
If using an Ingenico encrypting device (Generic
TDES DUKPT), pass the entire encrypted track data of the loyalty card combined into a single cipher text in the ssl_enc_loyalty_track_data.
Refer to the Encryption section for more
information. ssl_loyalty_card_number
N ssl_loyalty_exp_date N
Required when a loyalty card is available for hand-keyed transactions.
Loyalty card number as it appears on the loyalty card.
Required when a loyalty card is available for hand-keyed transactions.
Loyalty card expiry date as it appears on loyalty card. ssl_promo_code ssl_issue_points
N
N
Required for redeeming a promo code (for example: 10% discount).
This value is used to identify whether points need to be accrued for the currently loyalty transaction.
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Transaction Flow
The Loyalty program works as follow under the Integrated Card Link Process:
1. The payment application/integrated system sends the payment card to Converge
2. Converge sends the request to the Loyalty program for verification of the card for the enrollment status and receives a response back.
3. Converge sends the response to the payment application with an account status, prompt and promotion codes if any.
If the Loyalty program recognizes the card as member card, it checks for rewards and sends back if available with new discounted amount. Payment application then can authorize the transaction using the new discounted amount using the promo code available. This ends the transaction processing for this flow.
If Loyalty-program recognizes the card but the member status is non-member, it sends a join offer back in the response message in anticipation of member opting for enrollment. The decision is passed to the payment application to prompt the cardholder.
4. The payment application prompt the cardholder to enroll, not enroll or ask the cardholder if current member.
If the cardholder selects already a member, a Member inquiry will be sent with either the phone or loyalty card number to obtain a member status, reward status and any promotional codes if available. If the Loyalty program recognizes the card as member card, it checks for rewards and sends back if available with new discounted amount.
Payment application then can authorize the transaction using the new discounted amount using the promo code available. This ends the transaction processing for this flow.
If the cardholder selects to not enroll, proceed with a regular sale authorization with the full amount
If the cardholder selects to enroll, proceed with the enrollment process using the payment card, a loyalty card, or phone number
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5. The payment application proceeds to enroll the cardholder, a phone number must be provided:
If a new loyalty card is issued to the cardholder or only a phone number is used, an enrollment request is sent out using the loyalty card and a phone number; The
Loyalty program enrolls the card and checks for any rewards or promotions for the new enrollment and sends back if available the new discounted amount. Payment application then can authorize the transaction using the new discounted amount using the promotional code available. This ends the transaction processing for this flow.
If the payment card is used to enroll, the integrated application proceeds by sending the sale request using the phone number and the enrollment indicator with any promotional codes obtained from the lead inquiry. This ends the transaction processing for this flow. The payment card is then charged the amount of the purchase and enrolled in the loyalty program with a phone number.
The following diagrams outline the process of an integrated loyalty flow:
Integrated System Converge ltleadinquiry
Inquiry response
Query customer about loyalty/promo
CCSALE
Transaction response
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Query customer about loyalty/promo
CON-0002-N
Send CCSALE with out loyalty info
No Thank You
Loyalty
Member?
No promo code available
Yes
Send
LYMEMEBERINQ
With loyalty card or phone number
Enroll
Enroll by payment card
By Loyalty card
By phone
By phone
By loyalty card
Collect Loyalty card
By payment card
Reponse from inquiry
Collect Phone number
Send CCSALE
With ssl_enrollment =
00 or 10
Use later
Promo code available Use
Now?
Use Now
Send CCSALE with ssl_enrollment = 00 or 10
Ssl_promo_code =
<promo code>
Send CCSALE
With ssl_enrollment =
01 or 02 or 03
Use later
Promo code available Use
Now?
No promo code available
Use now
Send CCSALE with ssl_enrollment = 01 or 02 or
03
Ssl_promo_code = <promo code>
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Transaction Examples
Example 1: processxml.do
The following XML code example demonstrates the initiation of a loyalty enrollment request using a phone number.
Initial Request xmldata=<txn>
<ssl_merchant_id>my_merchant_id </ssl_merchant_id>
<ssl_user_id>my_user_id</ssl_user_id>
<ssl_pin>my_pin</ssl_pin>
<ssl_transaction_type>ltenrollment</ssl_transaction_type>
<ssl_amount>100.00</ssl_amount>
<ssl_phone>999999999</ssl_phone>
<ssl_enrollment>03</ssl_enrollment>
<ssl_promo_code>1002</ssl_promo_code>
<ssl_issue_points>N</ssl_issue_points>
</txn>
Response Receipt
<txn> ssl_approval_code>476928</ssl_approval_code>
<ssl_enrollment>03</ssl_enrollment>
<ssl_card_type>LOYALTY</ssl_card_type>
<ssl_loyalty_program>Spend $50-Get $10Off</ssl_loyalty_program>
<ssl_account_balance>100</ssl_account_balance>
<ssl_result_message>APPROVAL</ssl_result_message>
<ssl_result>0</ssl_result>
<ssl_txn_id>AA48439-7315C852-44E4-45CF-A0F4-
13FCD27BB7C2</ssl_txn_id>
<ssl_issue_points>N</ssl_issue_points>
<ssl_txn_time>04/17/2014 10:44:33 AM</ssl_txn_time>
<ssl_promo_list>
<ssl_promo_product>
<ssl_promo_code>1002</ssl_promo_code>
<ssl_promo_code_name>Join-Get 10% Off</ssl_promo_code_name>
<ssl_promo_code_description>SAVE
10%</ssl_promo_code_description>
<ssl_promo_code_issue_points>N</ssl_promo_code_issue_points>
</ssl_promo_product>
</ssl_promo_list>
</txn>
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Example 2: processxml.do
The following XML code example demonstrates the redemption of a loyalty card using a promotional code and its associated response.
Initial Request xmldata=<txn>
<ssl_merchant_id>000004</ssl_merchant_id>
<ssl_user_id>000004</ssl_user_id>
<ssl_pin>XT3O5O</ssl_pin>
<ssl_transaction_type>ltredeem</ssl_transaction_type>
<ssl_amount>1</ssl_amount>
<ssl_promo_code>1002</ssl_promo_code>
<ssl_loyalty_card_number>0000000000000000</ssl_loyalty_card_number>
<ssl_loyalty_exp_date>1249</ssl_loyalty_exp_date>
</txn>
Response Receipt
<txn>
<ssl_approval_code>980012</ssl_approval_code>
<ssl_promo_code>1002</ssl_promo_code>
<ssl_card_type>LOYALTY</ssl_card_type>
<ssl_exp_date>1249</ssl_exp_date>
<ssl_txn_id>AA4D3F5-76D519AF-3A8F-4674-ADD7-
C917713D7206</ssl_txn_id>
<ssl_result>0</ssl_result>
<ssl_card_number>00**********0000</ssl_card_number>
<ssl_account_balance>310000</ssl_account_balance>
<ssl_issue_points/>
<ssl_txn_time>04/17/2014 09:39:08 AM</ssl_txn_time>
<ssl_result_message>APPROVAL</ssl_result_message>
</txn>
Example 3: processxml.do
The following XML code example demonstrates the initiation of a loyalty lead request and response. The response has indicated that this particular card has been previously enrolled and there are some rewards in the card. The loyalty prompt indicates that the cardholder should not be prompted to enroll.
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Initial Request xmldata=<txn>
<ssl_merchant_id>my_merchant_id </ssl_merchant_id>
<ssl_user_id>my_user_id</ssl_user_id>
<ssl_pin>my_pin</ssl_pin>
<ssl_transaction_type>ltleadinquiry</ssl_transaction_type>
<ssl_amount>1</ssl_amount>
<ssl_track_data>;0000000000000000=0000000000000000000?
</ssl_track_data>
</txn>
Response Receipt
<txn>
<ssl_user_id>my_user_id</ssl_user_id>
<ssl_card_type>LOYALTY</ssl_card_type>
<ssl_transaction_type>ltleadinquiry</ssl_transaction_type>
<ssl_txn_time>04/17/2014 09:05:38 AM</ssl_txn_time>
<ssl_account_status>1</ssl_account_status>
<ssl_loyalty_prompt>N</ssl_loyalty_prompt>
<ssl_promo_code>1002</ssl_promo_code>
<ssl_promo_code_name>Join-Get 10% Off</ssl_promo_code_name>
<ssl_promo_code_description>SAVE 10%</ssl_promo_code_description>
<ssl_promo_code_issue_points>N</ssl_promo_code_issue_points>
</txn>
Example 4: processxml.do
The following XML code example demonstrates the initiation of a loyalty lead request and response. The response has indicated that this particular card has been previously enrolled and has rewards associated to it. Once it is determined that a payment card is linked to a loyalty program and an existing offer is available with a new discounted amount. The cardholder may opt to use it.
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Initial Request xmldata=<txn>
<ssl_merchant_id>my_merchant_id </ssl_merchant_id>
<ssl_user_id>my_user_id</ssl_user_id>
<ssl_pin>my_pin</ssl_pin>
<ssl_transaction_type>ltleadinquiry</ssl_transaction_type>
<ssl_amount>1</ssl_amount>
<ssl_track_data>;0000000000000000=0000000000000000000?
</ssl_track_data>
</txn>
Response Receipt
CON-0002-N
<txn>
<ssl_approval_code>QVI418</ssl_approval_code>
<ssl_cvv2_response>U</ssl_cvv2_response>
<ssl_enrollment></ssl_enrollment>
<ssl_exp_date>0115</ssl_exp_date>
<ssl_account_balance>1.00</ssl_account_balance>
<ssl_departure_date></ssl_departure_date>
<ssl_result_message>APPROVAL</ssl_result_message>
<ssl_salestax></ssl_salestax>
<ssl_invoice_number></ssl_invoice_number>
<ssl_units></ssl_units>
<ssl_promo_code></ssl_promo_code>
<ssl_amount>1.00</ssl_amount>
<ssl_txn_id>AA4D3F5-CD5C7BF9-583B-4B5B-BA6D-
5592D1538B7B</ssl_txn_id>
<ssl_result>0</ssl_result>
<ssl_card_number>00**********0000</ssl_card_number>
<ssl_completion_date></ssl_completion_date>
<ssl_issue_points></ssl_issue_points>
<ssl_txn_time>04/16/2014 03:49:41 PM</ssl_txn_time>
<ssl_customer_code></ssl_customer_code>
<ssl_avs_response>
</ssl_avs_response>
</txn>
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Electronic Check ACH ECheck
In order to accept ACH ECheck, you must capture and pass the hand keyed check data during the initial processing including the ABA routing number, full account number, and account type. ACH
ECheck represents types: WEB, TEL, PPD and CCD.
The following transactions types are supported when processing ACH ECheck using integration
(processxml.do and process.do):
Transaction Types
ecspurchase ecsvoid ecsaddinstall ecsdeleteinstall ecsinstallsale
Description
Electronic Check Purchase
Electronic Check Void
Add an Electronic Check Installment Payment
Delete an Electronic Check Installment Payment
Submit an Electronic Check Installment Payment ecsupdateinstall ecsaddrecurring
Update an Electronic Check Installment Payment
Add an Electronic Check Recurring Payment ecsdeleterecurring Delete an Electronic Check Recurring Payment ecsrecurringsale Submit an Electronic Check Recurring Payment ecsupdaterecurring Update an Electronic Check Recurring Payment
Notes:
ACH ECheck is available for region US Only.
The terminal must be setup for ACH ECheck.
ACH ECheck supports the following service Levels:
Conversion with Verification
Conversion Only
ACH Types
Converge set the ACH type by default based on the following criteria:
Bank account type : Personal or Business
Entry Mode: User Interface or Integration
Market Segment: e-Commerce, card present or MOTO
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Converge set the ACH type by default as follow:
All business check purchases submitted using the user interface or integration will have an ACH type of CCD
All personal check purchases submitted using the user interface will have an ACH type of
TEL
All personal check purchases submitted using the integration will have an ACH type of
WEB
The integration can optionally specify the ACH type in the ssl_ecs_product_code field for each transaction to override the default values, the integration can send one of the following entries:
ACH Type Value Description
WEB
An ACH ECheck processing option for either reoccurring or single internet initiated entry processed based on a Customer’s input of account information at a payment application website.
TEL An ACH ECheck processing option for either reoccurring or single entry in which an electronic payment Item is created based on a Customer’s oral authorization captured via the telephone.
PPD
CCD
An ACH ECheck processing option for either a reoccurring or single prearranged payment entry to a Customer’s account pursuant to a written authorization that is obtained from the Customer.
An ACH-ECheck processing option in which a debit entry is initiated by an organization to another organization.
To process an ACH ECheck transaction you must provide the following ACH Transaction variables:
Field Name
ssl_aba_number ssl_bank_account_number Y ssl_bank_account_type Y
Req? Description
Y Bank Routing/Transit Number.
Bank checking account number. ssl_agree Y
The bank account type. One numeric digit value, valid values are: 0 for Personal, 1 for Business.
The agreement flag. One numeric digit value, valid values are: 1 for “I agree”, 0 for “I do not Agree”. A Declined will be returned when ssl_agree = 0 ssl_ecs_product_code N Optional on ACH ECheck.
The ACH type. A 3 alpha value, valid values are: WEB, TEL,
PPD, sent only when account type is personal to indicate the type of ACH transaction to process, this value is automatically set to CCD when the check is business.
Optional on ACH ECheck.
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Field Name
ssl_first_name ssl_last_name ssl_company
Req? Description
C Required for personal checks.
The cardholder first name.
C
C
Required for personal checks.
The cardholder last name.
Required for business checks.
Company Name.
Transaction Flow
The following steps outline the process of sending an ACH ECheck transaction with process.do or processxml.do:
1. Collect the check data information as described in Electronic Check Purchase
(ecspurchase) section, either by collecting the check data from the Cardholder or presenting the payment page and have the Cardholder enter them:
If you are using process.do(true), additional data will be collected from the
Cardholders after the payment page displays. Shown below are the key value pairs from the header by themselves for a check purchase request to display the payment page: ssl_merchant_id=xxxxxx ssl_user_id=xxxxxxx ssl_pin=xxxxxx ssl_show_form=true ssl_transaction_type=ecspurchase ssl_amount=10.00
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If you are using process.do(false) or processxml.do, you must collect all necessary information along with the check data. Shown below are the key value pairs from the header by themselves for a check purchase request: ssl_merchant_id=xxxxxx ssl_user_id=xxxxxxx ssl_pin=xxxxxx ssl_show_form=false ssl_transaction_type=ecspurchase ssl_amount=10.00 ssl_aba_number=123456789 ssl_bank_account_number=123456789011 ssl_bank_account_type=0 ssl_agree=1 ssl_first_name=Jane ssl_last_name=Doe ssl_result_format=HTML ssl_receipt_decl_method=REDG ssl_error_url=http://www.url.com/cgi-bin/testtran.cgi ssl_receipt_decl_get_url=http://www.url.com/cgibin/testtran.cgi ssl_receipt_apprvl_method=REDG ssl_receipt_apprvl_get_url=http://www.url.com/cgibin/testtran.cgi
Notes:
If the check is personal, Cardholder or clerk must enter the first and last name of the account holder
If the check is business, Cardholder or clerk must enter the company name.
2. Collect the agreement by specifying the agreement indicator: Cardholder agreement is collected either by a) If you are using process.do(true), Cardholder provides agreement by clicking on the Agree check box for the payment page (wording provided at the bottom of the page) b) If you are using process.do(false) or processxml.do, you must collect the agreement and send the ssl_agree indicator, either by phone, previous authorization in writing and signature or directly by the customer. If you are collecting payment using a website, your website must display clear wording to the
Cardholder. Refer to the Electronic Check ACH ECheck Best Practices section for more
information.
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Notes:
For Internet-Initiated Entries: If the payment is collected in a website, the website must display a clear written agreement stating its terms.
For Telephone-Initiated Entries: Clerk must obtain the customer's authorization prior via the telephone or the authorization must be captured using an automated voice response system, orally spoken.
For Prearranged Payments: Clerk obtains the customer's authorization by paper and passes the agreement to the point of sale application on behalf of the
Cardholder.
3. Submit a transaction request using HTTPS POST
Transaction Examples
Example 1: process.do
Shown below are the key value pairs from the header by themselves for a personal ACH ECheck transaction, this ACH ECheck type is a WEB transaction: ssl_merchant_id= my_virtualmerchant_id ssl_user_id= my_user_id ssl_pin=my_pin ssl_show_form=false ssl_transaction_type=ecspurchase ssl_amount=20.00 ssl_bank_account_type=0 ssl_aba_number=123456789 ssl_bank_account_number=1234567890 ssl_agree=1 ssl_first_name=John ssl_last_name=Doe ssl_error_url=http://www.url.com/cgi-bin/testtran.cgi ssl_result_format=HTML ssl_transaction_type=ccsale ssl_receipt_decl_method=REDG ssl_receipt_decl_get_url=http://www.url.com/cgi-bin/testtran.cgi ssl_receipt_apprvl_method=REDG
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Example 2: process.do
Shown below is an example of an ACH ECheck type where the integrated application indicated that the ACH type was a PPD, the ACH type can be specified for personal checks only: ssl_merchant_id= my_virtualmerchant_id ssl_user_id= my_user_id ssl_pin=my_pin ssl_show_form=false ssl_transaction_type=ecspurchase ssl_amount=20.00 ssl_bank_account_type=0 ssl_ecs_product_code=PPD ssl_aba_number=123456789 ssl_bank_account_number=1234567890 ssl_agree=1 ssl_first_name=John ssl_last_name=Doe
Example 3: processxml.do
Send an ecspurchase request for a personal check: xmldata=<txn>
<ssl_merchant_id>my_virtualmerchant_id</ssl_merchant_id>
<ssl_user_id>my_user_id</ssl_user_id>
<ssl_pin>my_pin</ssl_pin>
<ssl_transaction_type>ecspurchase</ssl_transaction_type>
<ssl_amount>20.00</ssl_amount>
<ssl_bank_account_type>0</ssl_bank_account_type>
<ssl_aba_number>123456789</ssl_aba_number>
<ssl_bank_account_number>1234567890</ssl_bank_account_number>
<ssl_agree>1</ssl_agree>
<ssl_first_name>John</ssl_first_name>
<ssl_last_name>Doe</ssl_last_name>
</txn>
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Receive a response and print receipt
<txn>
<ssl_approval_code>NACREN</ssl_approval_code>
<ssl_agree>1</ssl_agree>
<ssl_bank_account_type>0</ssl_bank_account_type>
<ssl_result_message>APPROVAL</ssl_result_message>
<ssl_aba_number>123456789</ssl_aba_number>
<ssl_reference_number>212182533</ssl_reference_number>
<ssl_base_amount>20.00</ssl_base_amount>
<ssl_amount>20.00</ssl_amount>
<ssl_txn_id>AA49315-2C70E99A-F9E0-4C65-9339-
F8E6AB917B4A</ssl_txn_id>
<ssl_bank_account_number>12**********7890</ssl_bank_account_number
>
<ssl_result>0</ssl_result>
<ssl_txn_time>02/12/2014 11:25:33 AM</ssl_txn_time>
</txn>
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Best Practices
Authorization information:
Make sure your integrated application meets the following:
Clear and expressed authorization language:
Example 1:
By Clicking the “I Agree” box below, you authorize (Merchant Name) to use information from your check to initiate a one-time fund transfer from your account or to process the payment as a check transaction or bank drawn draft from your account for the amount of
(total amount here). If you payment is returned due to insufficient funds, you authorize us to make a one-time electronic funds transfer or to use a bank draft drawn from your account to collect a fee as allowed by state law.
Example 2:
I authorize (Merchant Name) to use information above to initiate an electronic fund transfer from my account or to process the payment as a check transaction or bank drawn draft from my account for the amount of (total amount here). If my payment is returned due to insufficient funds, I authorize (Merchant Name) to make a onetime electronic funds transfer or to use a bank draft drawn from my account to collect a fee as allowed by state law.
Example 3:
I authorize (Merchant Name) to use information above to initiate an electronic fund transfer from my bank account with account number
(Masked Account Number) and routing number of (Masked Routing
Number) or to process the payment as a check transaction or bank drawn draft from my account for the amount of (total amount here).
If my payment is returned due to insufficient funds, I authorize
(Merchant Name) to make a one-time electronic funds transfer or to use a bank draft drawn from my account to collect a fee as allowed by state law.
Amount of transaction: Example, For a single payment or recurring payment that is for the same amount or a range of payments
The effective date of transaction
The Cardholder’s Account number
The Cardholders financial institution routing number
Revocation language
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Authorization Retention:
Retain a copy of the authorization to the customer for all agreement electronically or by paper two years after the termination or revocation of authorization and be prepared to provide records upon request to demonstrate proof of WEB entry, provide details of transaction to show what was exchanged.
To Minimize Potential Fraudulent ACH Transactions:
Use robust authentication methods to verify identity of Cardholder before accepting transactions.
Customers with an established business relationship with the Cardholder, whether established online, in person, over the telephone, or by some method, can usually authenticate using shared secrets, such a PIN, password or previous transaction history. Example: checking information against databases, ask a challenge question, sending a specific piece of information, either online or offline, and asking to verify that information as a second step.
TEL Transactions may only be initiated when there is an existing relationship between Customer and Cardholder or when the Cardholder initiated the call.
Solicitations
Merchants are prohibited from making direct payments on behalf of their Cardholders.
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Chapter 7: Authorization Response
Codes
This is a list of the values that may be returned during an authorization request in the ssl_result_message field.
Credit Card Response Codes
ND
ND
ND
ND
ND
ND
ND
ND
ND
ND
ND
ND
ND
ND
Code Message
AA APPROVAL
AP
N7
PARTIAL APPROVAL
DECLINE CVV2
NC
ND
ND
PICK UP CARD
AMOUNT ERROR
AMT OVER SVC LMT
APPL TYPE ERROR
CANNOT CONVERT
DECLINED
DECLINED T4
INVALID TERM ID
INVLD R/T NBR
INVLD TERM ID 1
INVLD TERM ID 2
Definition
Approved
Approved for a Partial Amount
Do not honor due to CVV2 mismatch\failure
Pick up card
Tran Amount Error
Amount is more than established service limit
Call for Assistance
Check is ok, but cannot be converted. Do Not Honor
Do Not Honor
Do Not Honor. Failed negative check, unpaid items
DECLINED-HELP 9999 System Error
DUP CHECK NBR Duplicate Check Number
EXPIRED CARD Expired Card
INCORRECT PIN
INVALID CARD
INVALID CAVV
Invalid PIN
Invalid Card
Invalid Cardholder Authentication Verification Value
Invalid Terminal ID
Invalid Routing/Transit Number
Invalid Merchant Number
Invalid SE Number
Note: AMEX Only
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ND
ND
ND
ND
ND
ND
ND
NR
N/A
Code Message
ND INVLD VOID DATA
ND MAX MONTHLY VOL
ND
ND
Definition
Invalid Data Submitted for Void Transaction
The maximum monthly volume has been reached
MICR ERROR MICR Read Error
MUST SETTLE MMDD Must settle, open batch is over 7 days old
Note: Best Practice is to settle within 24 hours. Batch will be Auto
Settled after 10 days
N/A
NETWORK ERROR
PLEASE RETRY
REQ. EXCEEDS BAL.
SEQ ERR PLS CALL
General System Error
Please Retry/Reenter Transaction
RECORD NOT FOUND Record not on the network
Req. exceeds balance
SERV NOT ALLOWED Invalid request
TOO MANY CHECKS Too Many Checks (Over Limit)
CALL AUTH. CENTER
SUCCESS
ERROR
Call for Assistance
Refer to Issuer
For successfully added, updated, deleted recurring or installment transactions
For recurring or installment transactions that failed to be added, deleted or updated
Electronic Gift Card (EGC) Response Codes
This table is a list of the values that may be returned during an EGC authorization request.
01
02
03
04
05
06
Code Message
AA APPROVAL
ND SERV NOT ALLOWED
ND
ND
ND
INVLD TERM ID 1
SEQ ERR PLS CALL
APPL TYPE ERROR
Definition
Approved
Invalid request
Invalid Merchant Number
Call for Assistance
Call for Assistance
DECLINED-HELP 9999 Host Busy
INVALID CARD Invalid Card
INVALID TERM ID
AMOUNT ERROR
ALREADY ACTIVE
REQ. EXCEEDS BAL.
Invalid Terminal ID
Tran Amount Error
Card already active
Request exceeds balance
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15
16
17
99
09
10
11
12
13
14
Code Message
07 MAX REACHED
08 NON RELOADABLE
TRAN NOT ALLOWED
INVLD TRAN TYPE
EXPIRED CARD
CARD NOT ACTIVE
DUPLICATE TRAN
SEQ ERR PLS CALL
Definition
Cannot load the amount specified
The card cannot be reloaded
Transaction type not allowed
Transaction type not on server
Expired card or bad expiration date
The Gift Card is not activated
Duplicate transaction
Call for Assistance
SEQ ERR PLS CALL
INVALID BATCH ID
Sequence does not match previous response
Batch ID is not on the server
INVALID TENDER Tender types is not on the server
DECLINED-HELP 9999 General System Error
AVS Response Codes
An AVS Response Code is returned in Authorization Response Message when AVS information is present in the transaction authorization request.
R
S
U
O
P
G
I
E
F
M
N
B
C
D
AVS Response Code Definition
A Address matches - ZIP Code does not match
Street address match, Postal code in wrong format (international issuer)
Street address and postal code in wrong formats
Street address and postal code match (international issuer)
AVS Error
Address does compare and five-digit ZIP code does compare (UK only)
Service not supported by non-US issuer
Address information not verified by international issuer
Street Address and Postal code match (international issuer)
No Match on Address (Street) or ZIP
No Response sent
Postal codes match, Street address not verified due to incompatible formats
Retry, System unavailable or Timed out
Service not supported by issuer
Address information is unavailable
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Y
Z
AVS Response Code Definition
W 9-digit ZIP matches, Address (Street) does not match
X Exact AVS Match
Address (Street) and 5-digit ZIP match
5-digit ZIP matches, Address (Street) does not match
CVV2/CVC2 Response Codes
The CVV2/CVC2 Response Codes are returned in the Authorization Response Message when the
CVV2/CVC2 data is present in the transaction authorization request.
Definition
N
P
S
CVV2/CVC2
Response Code
M
U
CVV2/CVC2 Match
CVV2/CVC2 No match
Not processed
Issuer indicates that the CVV2/CVC2 data should be present on the card, but the merchant has indicated that the CVV2/CVC2 data is not resent on the card
Issuer has not certified for CVV2/CVC2 or Issuer has not provided Visa with the
CVV2/CVC2 encryption keys
Error Codes
A Converge Error Code, Error Name and Error Message are returned when the transaction fails to be authorized. This could be the result of a data or system error, or if the transaction is declined.
Note: Error messages can be customized in the Virtual Terminal admin setup by the merchant.
Code Error Name
3000 Gateway not responding
3001 Gateway generated error
3002 Adapter generated error
4000 VID Not Supplied
4002 HTTP Trans Not
Allowed
Default Message
Error, no response.
#.
#.
The Converge ID was not supplied in the authorization request.
HTTP POST transactions are not allowed for this account.
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Code Error Name Default Message
4003 HTTP Referrer Invalid HTTP POST transactions are not allowed for this HTTP Referrer.
4005 E-mail Address Invalid The e-mail address supplied in the authorization request appears to be invalid.
The CVV2 indicator was not identified in the authorization request. 4006 CVV2 Not Requested
With Data
4007 CVV2 Requested But
No Data
CVV2 check cannot be performed as no data was supplied in the authorization request.
A required field was not supplied in the authorization request. 4009 Required Field Not
Supplied
4010 Invalid Transaction
Type
4011 Receipt URL Missing
An invalid Transaction Type was supplied in the authorization request.
4013 PIN Not Supplied
4014 Not Permitted
The Receipt URL supplied in the authorization request appears to be blank or invalid.
The PIN was not supplied in the authorization request.
4016
4017
Permission Denied
Time-Out
This terminal or user ID is not permitted to process this transaction type.
This account does not have permission to process # transactions.
The request has timed out. The allotted time to complete the request has ended. Please try again.
Settlement is in progress, Void failed. 4018 Settlement is in progress
4019 User ID not supplied
4022 The system is unavailable
The User ID was not supplied in the authorization request.
The system is unavailable. This transaction request has not been approved. Please try again later.
Settlement is not allowed for this terminal. 4023 Settlement is not allowed for this terminal
4025 Invalid Credentials
5000 Credit Card Number
Invalid
5001 Exp Date Invalid
The credentials supplied in the authorization request are invalid.
The Credit Card Number supplied in the authorization request appears to be invalid.
The Credit Card Expiration Date supplied in the authorization request appears to be invalid.
5002 Amount Invalid
5003 Approval Code/No
Force
The amount supplied in the authorization request appears to be invalid.
A FORCE Approval Code was supplied for this transaction, however the transaction type is not FORCE.
5004 Invalid Approval Code The FORCE Approval Code supplied in the authorization request appears to be invalid or blank. The FORCE Approval Code must be 6 or less alphanumeric characters.
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Code Error Name
5005 Field Character Limit
Exceeded
Default Message
The value for the # field is too long. # characters (maximum) are allowed. Your entry contains # characters.<br>If you entered the value for this field, use the browser BACK button to return to the order form and modify the field value accordingly. Otherwise, contact Customer
Service at <a href="mailto:#">#</a>.
5006 Refund Amount
Exceeds Limit
The refund amount for this transaction ($#) may not exceed $#.
5007 Sales Tax Invalid The Sales Tax supplied in the authorization request appears to be invalid.
5008 Invalid Account Type This PINLess Debit Transaction contains invalid account type. Account type can be checking or saving.
5009 Invalid Surcharge
Amount
Invalid Surcharge amount for the PIN less debit transaction.
An invalid EGC Transaction type has been supplied with this request. 5010 Invalid EGC
Transaction type
5011 Invalid EGC Tender
Type
5012 Invalid Track Data
5013 Invalid Track 2 data
5014 Missing Pin Data
5015 Invalid Voucher
Number
5016 Invalid MICR Data
An invalid EGC Tender type has been supplied with this request.
The track data sent appears to be invalid.
Transaction requires Track2 data to be sent.
Transaction requires a PIN entry or encrypted PIN device.
The value for the Voucher Number (ssl_voucher_number) field should be 15 digits in length. This value must be numeric.
The MICR Data sent appears to be invalid.
The image uploaded doesn't match the MICR data sent for that check. 5017 MICR data and image mismatch
5018 Missing MAC value
5019 Minimum Length
Error
5020 Invalid Field
5021 Invalid CVV2 Value
5022
5023
Invalid CVV2 Indicator
Value
Invalid card present indicator
5024 CashBack Amount
Invalid
5025 Invalid Key pointer
The MAC value sent appears to be incorrect.
Minimum Field Character Limit not reached.
The Field does not apply to this transaction type.
The value for the CVV2 (ssl_cvv2cvc2) field should be 3 or 4 digits in length. This value must be numeric.
The value for the CVV2 indicator (ssl_cvv2cvc2_indicator) field should be 1 Numeric Character only. Valid values are: 0, 1, 2, 9.
Card Present indicator sent is invalid.
The Cash back amount supplied in the authorization request appears to be invalid.
The value for the key pointer (ssl_key_pointer) field should be 1
Character only. Valid value is: T for Triple-DES DUKPT.
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Code Error Name
5030 Invalid Billing cycle
Default Message
The billing cycle specified is not a valid entry.
5031 Invalid Payment date The next payment date specified is not a valid entry.
5032 Invalid installment number
5033 Invalid recurring ID
The installment number specified is invalid.
The recurring ID is not valid.
5034 Invalid installment ID The installment ID is not valid.
5035 Recurring Limit exceeded
5036 Installment payments completed
5037 Invalid end of month value
The recurring batch has exceeded the 20,000 transactions limit.
Installment payments completed.
Invalid end of month value.
5038 Invalid half of month value
Invalid half of month value.
5039 Half of month and next payment date combination mismatch
The half of the month value provided [value] doesn’t correspond with the next payment date of [value].
5040 Invalid Transaction ID Transaction ID is invalid for this transaction type.
5041 Exceeded the 10 minutes window
Unable to void transaction, exceeds the 10mn window.
Swipe data is not allowed for this market segment. Please rekey the card data.
5042 Swipe data is not allowed for this market segment
5043 End Of Month and
Next Payment Date combination mismatch
5050 Invalid tip
5055 Missing response file name
5056 Invalid response file name
5057 Missing batch file
5058 Invalid batch file name
5059 Invalid batch file format
The end of the Month value provided [value] doesn’t correspond with the next payment date of [value].
Tip Amount is invalid.
The response file name is missing. Please provide a response file name and try again.
The response file name is invalid. Please make sure the response file name doesn’t contain any of the characters :
\ / : * ? " < > |
The batch file is missing. Please make sure the file exists and try again.
The batch file name you provided is too long. The file name cannot exceed 30 characters.
The batch file you uploaded is invalid. Please make sure that the file is properly formatted.
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Code Error Name
5060 Invalid batch file extension
5061 Import Batch in
Progress, retry later
Default Message
The batch file you uploaded has an incorrect extension. Please make sure the file is in either CSV or XML format and try again.
Import Batch in Progress, retry later.
5062 File Exceeds Max
Number of
Transactions
File Exceeds Max Number of Transactions.
5063 File already imported File already imported.
5064 Invalid fields in the batch file
5065
5066
5067
Invalid response file length
Batch Import Limit exceeded
Invalid transaction type present in batch file
The batch file you uploaded is invalid. Please make sure that the file is properly formatted and file doesn't contain any (fieldname) field or values.
The response file name you provided is too long. The response file name cannot exceed 30 characters.
The number of import batch files has exceeded the limit allowed within
24 hours.
The batch file you uploaded is invalid. Please make sure that the file contains valid and supported transaction types. For a complete list of all supported transaction types please consult manual.
5068 Error processing batch There was an error in processing your batch. If this issue persist please contact Technical Support at 1-800-377-3962, option 2 then option 2
(in Canada you are asked to choose either English or French for you language).
5069 Invalid Batch Import
Request
Only Multipart Form Data request are accepted.
5070 Signature already in
System
Transaction ID sent has a signature associated to it in the system.
5071 Signature format
Invalid
All signature images must be BASE64 encoded.
5072 Signature type Invalid Signature image type valid values (JPG, GIF, TIF, or PNG).
5073 Signature image exceeds size limitation
Signature image exceeds the 10K size quota.
Signature is not allowed for this market segment. 5074 Signature is not allowed for this market segment
5078 The MasterPass wallet is unavailable
5079 MasterPass is not setup for this terminal
The MasterPass wallet is currently unavailable, please retry at later time.
You must setup your terminal to accept MasterPass before sending this value.
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Code Error Name
5080 Values for ssl_3dsecure_value and ssl_xid are required
5081 Value for ssl_xid is required
5083 Invalid DBA name
Default Message
Values for ssl_3dsecure_value and ssl_xid are required.
Value for ssl_xid is required.
5085 Invalid Token
5086 Invalid card information
5087 Transaction currency is not allowed for this terminal
5088 Transaction currency is not allowed for this
Card Type
5089 Invalid Transaction
Currency
5090 Invalid BIN Override
Value
5091 Invalid Amount
5092 Invalid country code
5098 Invalid Transaction
Currency
5099 Invalid Search Date
The DBA name cannot contain special characters and based on the
DBA prefix setup for your terminal, this value cannot exceed 21 , 17 or
12 characters long.
The token supplied in the authorization request appears to be invalid.
The card information supplied in the authorization request appears to be invalid. You cannot provide both token and card number for processing.
Transaction currency is not allowed for this terminal. You must be setup with Multi-Currency to specify a transaction currency.
In order to process Multi-Currency you must use either a Visa or a
MasterCard, you can also process this card type in the merchant local currency.
The transaction currency sent is not correct. Please provide the correct
3-digit ISO code.
Invalid BIN Override Value.
The amount exceeds the original transaction amount.
Invalid country code.
5093 Transaction Time
Exceeded
5094 Invalid Travel information
Transaction has timed out, you may retry at later time.
The travel departure or completion dates specified are not valid. Dates should be formatted as MM/DD/YYYY and cannot be in the past.
5095 Invalid Search Criteria Too many search criteria were entered for this query. Modify the search and try again.
The currency sent doesn’t match the original transaction currency. 5096 Invalid Transaction
Currency
5097 Missing Travel information
The Departure Date and the Completion Date must be sent together.
The transaction currency sent is not supported for this terminal.
Search dates must be formatted as MM/DD/YYYY or MM/DD/YYYY hh:mm:ss AM/PM, the end date must be greater than the start date and the range cannot be greater than 31 days.
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Code Error Name
5100 Account Closed
5101 MICR/Image Data is not allowed for this terminal
5102 Keyed Check is not allowed for this terminal
5103 Invalid bank account type value
Default Message
This account has been closed by Account Updater.
MICR read or check image is not allowed for this terminal. Your terminal must be setup for ECS Paper Check.
Key entered check is not allowed for this terminal. Your terminal must be setup for ACH ECheck.
5104
5105
5106
Invalid agreement indicator value
Invalid Bank Account
Number
Invalid Bank Routing
Number
The value for the check type (ssl_bank_account_type) field should be 1
Numeric Character only. Valid values are: 0 for Personal, 1 for
Business.
The value for the agreement indicator (ssl_agree) field should be 1
Numeric Character only. Valid values are: 1 for Agree, 0 for Do not agree.
The bank account number supplied in the authorization request appears to be invalid. The bank account number must numeric and up to 16 characters long.
The bank routing number supplied in the authorization request appears to be invalid. The bank routing number must be numeric fixed value of 9 characters.
5107 Invalid Check Number The Check number supplied in the authorization request appears to be invalid. The check number must be numeric.
5108 Missing check holder information
The check information supplied in the request appears to be missing.
You must provide first and last names for a personal check or a company name for a business check.
5121 Invalid Mobile indicator
5122 Invalid Merchant IP
Address
5123 Email is not setup for this terminal
5130 EMV processing is not allowed for this card type.
5131 Swiped without fallback is not allowed
5132 Signature is not allowed for this card
The mobile indicator appears to be missing or invalid.
The IP Address appears to be missing or invalid.
Email is not setup for this terminal. You must enable the email options under the email setup form.
5125 Invalid POS, entry mode and card data combination
POS entry and entry mode combination is invalid for this transaction.
5126 Invalid mobile source Invalid mobile source.
You can process this card type swiped or keyed.
Chip read must fail before fallback to swipe is allowed. You must attempt to insert card first
Card verification method for this card does not require a signature
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Code Error Name
5133 Invalid Card Type.
5135 Invalid Search
Transaction Type
Default Message
Transaction not supported with this card type.
Transaction type provided in the request is not valid. Valid values are:
SALE, VOID, FORCE...
5136 Invalid Search Amount The amount supplied in the search appears to be invalid. All amounts must be formatted correctly and max amount must be greater than the min amount if supplied.
5137 Invalid Search Card
Type
The card type supplied in the search appears to be invalid. Valid values are: CREDITCARD, DEBITCARD...
5138 Invalid Search Card
Brand
The card brand supplied in the search appears to be invalid. Valid values are: VISA, MC, JCB, DISC, AMEX...
6001 Manual Transaction
Declined
Transaction request was unable to be completed.
6002 Declined: Invalid Card This transaction request has not been approved. You may elect to use another form of payment to complete this transaction or contact customer service for additional options.
6003 Declined: Pick up Card This transaction request has not been approved. You may elect to use another form of payment to complete this transaction or contact customer service for additional options.
6004 Declined: Amount
Error
6005 Declined: Appl. Type
Error
This transaction request has not been approved. You may elect to use another form of payment to complete this transaction or contact customer service for additional options.
This transaction request has not been approved. You may elect to use another form of payment to complete this transaction or contact customer service for additional options.
6006 Declined
6007 Declined: Help
This transaction request has not been approved. You may elect to use another form of payment to complete this transaction or contact customer service for additional options.
This transaction request has not been approved. You may elect to use another form of payment to complete this transaction or contact customer service for additional options.
6008 Declined: Req.
Exceeds Bal.
6009 Declined: Expired Card This transaction request has not been approved. You may elect to use another form of payment to complete this transaction or contact customer service for additional options.
6010 Declined: Incorrect
PIN
This transaction request has not been approved. You may elect to use another form of payment to complete this transaction or contact customer service for additional options.
6011 Declined: Invalid Term
ID
This transaction request has not been approved. You may elect to use another form of payment to complete this transaction or contact customer service for additional options.
This transaction request has not been approved. You may elect to use another form of payment to complete this transaction or contact customer service for additional options.
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Code
6013
6014
6015
Declined: Invalid Void
Data
Declined: Must Settle
MMDD
6016 Declined: Not On File This transaction request has not been approved. You may elect to use another form of payment to complete this transaction or contact customer service for additional options.
6017 Declined: Record Not
Found
This transaction request has not been approved. You may elect to use another form of payment to complete this transaction or contact customer service for additional options.
6018 Declined: Serv Not
Allowed
This transaction request has not been approved. You may elect to use another form of payment to complete this transaction or contact customer service for additional options.
This transaction request has not been approved. You may elect to use another form of payment to complete this transaction or contact customer service for additional options.
6019
6020
6021
Declined: Seq Err Pls
Call
Declined: Call Auth
Center
Declined: Call Ref.
This transaction request has not been approved. You may elect to use another form of payment to complete this transaction or contact customer service for additional options.
This transaction request has not been approved. You may elect to use another form of payment to complete this transaction or contact customer service for additional options.
This transaction request has not been approved. You may elect to use another form of payment to complete this transaction or contact customer service for additional options.
This transaction request has not been approved. You may elect to use another form of payment to complete this transaction or contact customer service for additional options.
6022 Declined: CVV2
6023
6024
Error Name
6012 Declined: Invalid Term
ID 1
Declined: Invalid Term
ID 2
Declined: Please
RetryXXXX
Card Already Active
6025 Request Exceeds
Balance
6026 Cannot Load The
Amount Specified
6027 Card Not Activated
Default Message
This transaction request has not been approved. You may elect to use another form of payment to complete this transaction or contact customer service for additional options.
This transaction request has not been approved. You may elect to use another form of payment to complete this transaction or contact customer service for additional options.
This transaction request has not been approved. You may elect to use another form of payment to complete this transaction or contact customer service for additional options.
This transaction request has not been approved. You may elect to use another form of payment to complete this transaction or contact customer service for additional options.
The Gift Card is already active.
Transaction amount exceeds the Gift Card balance amount.
Cannot Load The Amount Specified.
The Gift Card Is Not Activated.
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Code Error Name
6028 Card Cannot Be
Reloaded
6029 Declined: Invalid Reg
Key
Default Message
The Gift Card Cannot Be Reloaded.
Invalid Reg Key.
6030 Declined: Invalid
Packet
Invalid Packet.
6031 Declined: Invalid LRC Invalid LRC.
Invalid Response. 6032 Declined: Invalid
Response
6033 Declined: Invalid LRC in Response
Invalid LRC in Response.
6034 Declined: Invalid
Record Number in
Response
6038 System is Temporarily
Unavailable
Invalid Record Number in Response.
It appears that the system is temporarily unavailable. Please try your transaction again in a few minutes or contact the merchant you are trying to order from for further assistance. We apologize for this inconvenience.
6042 Invalid Request
Format
XML request is not well-formed or request is incomplete.
7005 Invalid Token Request The information supplied in the request is invalid. A token cannot be added unless one has been requested.
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Chapter 8: Code Samples
The following sections show code samples used by Converge.
Perl Sample
Perl Input:
#!/usr/bin/perl use LWP::UserAgent;
$ua = LWP::UserAgent->new;
$ua->agent("$0/0.1 " . $ua->agent);
$ua->agent("Mozilla/8.0"); # pretend we are very capable browser
$req = HTTP::Request->new(POST =>
"https://demo.myvirtualmerchant.com/VirtualMerchantDemo/process.d
o? ssl_merchant_id=xxxxxx&ssl_user_id=xxxxxx&ssl_pin=xxxxxx&ssl_show
_form=false&ssl_result_format=ascii&ssl_card_number=0000000000000
000&ssl_exp_date=1208&ssl_amount=1.02&ssl_transaction_type=ccsale
&ssl_cvv2cvc2_indicator=1&ssl_cvv2cvc2=123");# add all of the fields here for link variables
$req->header('Accept' => 'text/html'); # send request
$res = $ua->request($req); # check the outcome if ($res->is_success) { print $res->decoded_content;
} else {
print "Error: " . $res->status_line . "\n";};
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Perl Output
This script as it is will net the following output to your console window ssl_card_number=00********0000 ssl_exp_date=1208 ssl_amount=1.02 ssl_customer_code= ssl_salestax= ssl_invoice_number= ssl_result=0 ssl_result_message=APPROVED ssl_txn_id=1252E7696-A94F-9A37-4235-48A287CFEC68 ssl_approval_code=N15032 ssl_cvv2_response=M ssl_avs_response=A ssl_account_balance=0.00 ssl_txn_time=08/17/2008 10:15:59 AM
Note: This Perl post will require the Crypt::SSLeay module to connect using SSL. If you do not have it the Perl interpreter will tell you. You can get it from cpan. We are using the LWP module for client emulation and are just sending a POST request and retrieving results in
ASCII. You could improve on this greatly by making an array or a hash that contains all the expected responses, so that your script can parse through the response for you utilizing regular expressions such as: if ($response->decoded_content =~m/approved/) {print "transaction approved\n";} elsif ($response->decoded_content =~m/declined/) {print "transaction declined\n";} else {print "There has been an error with your transaction\n";}
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PHP Sample
The first PHP page will send the post to Converge when a client requests it or when a different script calls it. Here, we use Curl to emulate a client. We are just sending a POST string to
Converge. Also included are some basic PHP pages that will parse responses called response.php and error.php. You will notice in the POST, we direct Converge to send our responses to our return scripts. You could combine all this into one file if you wish, by using functions and parameters. Once again you can use a regular expression to make decisions on what to show. You would also need to implement the entire table of known responses for your conditional statements to be effective. These are very basic examples that do not handle cookies or sessions.
There are many elaborate ways this can be achieved.
converge.php
<?php
//Uncomment the endpoint desired.
//Production URL
//$url =
'https://www.myvirtualmerchant.com/VirtualMerchant/process.do';
//Demo URL
//$url =
'https://demo.myvirtualmerchant.com/VirtualMerchantDemo/process.
do';
//Configuration parameters.
$ssl_merchant_id = 'xxxxxx';
$ssl_user_id = 'xxxxxx';
$ssl_pin = 'xxxxxx';
$ssl_show_form = 'true';
$ssl_result_format = 'HTML';
$ssl_test_mode = 'false';
$ssl_receipt_link_method = 'REDG';
$ssl_receipt_link_url = 'your_receipt_page_url_here';
$ssl_transaction_type = 'CCSALE';
$ssl_cvv2cvc2_indicator = '1';
(continued)
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(continued)
//Declares base URL in the event that you are using the VM payment form. if($ssl_show_form == 'true')
{
echo "<html><head><base href='" . $url .
"'></base></head>";
}
//Dynamically builds POST request based on the information being passed into the script.
$queryString = ""; foreach($_REQUEST as $key => $value)
{
if($queryString != "")
{
$queryString .= "&";
}
$queryString .= $key . "=" . urlencode($value);
}
$ch = curl_init(); curl_setopt($ch, CURLOPT_URL, $url); curl_setopt($ch, CURLOPT_POST, 1);
© Elavon, Incorporated 2016 457
Converge Developer Guide: Code Samples curl_setopt($ch, CURLOPT_POSTFIELDS, $queryString .
"&ssl_merchant_id=$ssl_merchant_id".
"&ssl_user_id=$ssl_user_id".
"&ssl_pin=$ssl_pin".
"&ssl_transaction_type=$ssl_transaction_type".
"&ssl_cvv2cvc2_indicator=$ssl_cvv2cvc2_indicator".
"&ssl_show_form=$ssl_show_form".
"&ssl_result_format=$ssl_result_format".
"&ssl_test_mode=$ssl_test_mode".
"&ssl_receipt_link_method=$ssl_receipt_link_method".
"&ssl_receipt_link_url=$ssl_receipt_link_url"); curl_setopt($ch, CURLOPT_SSL_VERIFYPEER, false); curl_setopt($ch, CURLOPT_SSL_VERIFYHOST, false); curl_setopt($ch, CURLOPT_VERBOSE, true);
$result = curl_exec($ch); curl_close($ch);
?>
(end)
error.php
<?php
$ssl_error=$_GET['errorCode']; if ($ssl_error < 4000)
{echo "System error";} else if ($ssl_error > 4000)
{echo "Authentication error , uid, vid, or pin";} else
{echo "syntax error";}
?>
CON-0002-N
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Response.php
<?php
$ssl_result=$_GET['ssl_result']; if ($ssl_result == 0 )
{ echo "Transaction approved";} else if ($ssl_result==1)
{ echo "Transaction Declined;}
?>
PHP Batch Import Script
<?php
$url = [Insert URL Here];
$ch = curl_init(); curl_setopt($ch, CURLOPT_URL, $url); curl_setopt($ch, CURLOPT_VERBOSE, true); curl_setopt($ch, CURLOPT_SSL_VERIFYPEER, false); curl_setopt($ch, CURLOPT_SSL_VERIFYHOST, false); curl_setopt($ch, CURLOPT_POST, 1);
// replace xxxxxx values with your own credentials
// value for ssl_import_file should be the path to the batch file on your web server
$post = array(
"ssl_merchant_id"=>"xxxxxx",
"ssl_user_id"=>"xxxxxx",
"ssl_pin"=>"xxxxxx",
"ssl_test_mode"=>"false",
"ssl_show_form"=>"false",
"ssl_transaction_type"=>"CCIMPORT",
"ssl_result_format"=>"HTML",
"ssl_response_file"=>"curltest",
"ssl_merchant_email"=>"xxxxxx",
"ssl_do_merchant_email"=>"T",
"ssl_import_file"=>"@CC_Batch.csv"
); curl_setopt($ch, CURLOPT_POSTFIELDS, $post);
$response = curl_exec($ch); curl_close($ch);
?>
CON-0002-N
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Python Sample
PYTHON INPUT import sys, urllib2, urllib url =
'https://demo.myvirtualmerchant.com/VirtualMerchantDemo/process.do? ssl_merchant_id=xxxxxx&ssl_user_id=xxxxxx&ssl_pin=xxxxxx&ssl_show_f orm=false&ssl_result_format=ascii&ssl_card_number=0000000000000000& ssl_exp_date=1208&ssl_amount=1.02&ssl_transaction_type=ccsale&ssl_c vv2cvc2_indicator=1&ssl_cvv2cvc2=123' req = urllib2.Request(url) fd = urllib2.urlopen(req) while 1: data = fd.read(1024) if not len(data): break sys.stdout.write(data)
PYTHON OUTPUT
The above python script will net the following response from Converge: ssl_card_number=00********0000 ssl_exp_date=1208 ssl_amount=1.02 ssl_customer_code= ssl_salestax= ssl_invoice_number= ssl_result=0 ssl_result_message=APPROVAL ssl_txn_id=138FA6E57-3FBE-BBE5-8EE2-FBAE43C782D9 ssl_approval_code=N20032 ssl_cvv2_response=M ssl_avs_response=A ssl_account_balance=0.00 ssl_txn_time=08/17/2008 10:20:27 AM
You have to make sure that python was compiled with SSL support. If it does not have SSL installed it will give you a protocol error. You can code something that will loop through the results as well.
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HTML Sample
Batch Import
<html>
<head>
<title>Batch Import</title>
</head>
<body>
<table width="80%" cellspacing="1" cellpadding="1" >
<tr><td><b>Batch Import</b></td></tr>
</table>
<form action= [Insert URL Here] method="post" id="transactionForm" enctype="Multipart/form-data">
<table border="0" cellspacing="0" cellpadding="2" width="100%">
<td width="150">Input File Name </td>
<td> <input type="file" name="ssl_import_file" value="File Location"></td>
<td width="150">Info:</td>
<td>Account ID: <input type="text" name="ssl_merchant_id"> </td>
<td>User ID: <input type="text" name="ssl_user_id"> </td>
<td>PIN: <input type="text" name="ssl_pin"> </td>
</tr>
<tr >
<td width="150">Transaction Type</td>
<td nowrap="true">
<select name='ssl_transaction_type'>
<option value=''>Other</option>
<option value='CCRECIMPORT'>Recurring</option>
<option value='CCIMPORT'>Credit Card</option>
</select></td></tr><tr >
<td width="150">Result Format</td>
<td nowrap="true">
<select name='ssl_result_format'>
<option value='XML'>XML</option>
<option value='HTML'>HTML</option>
<option value='ASCII'>ASCII</option>
</select>
</td></tr><tr>
<td>Response File:</td>
<td><input type="text" name="ssl_response_file" size="40"></td></tr>
<tr><td>
<input type="text" name="ssl_merchant_email" size="20"></td></tr>
<input type="hidden" name="ssl_do_merchant_email" value="T"><tr>
<td width="150">
<input type="submit" value = "Upload File"/></td></tr>
</table>
</form>
</body>
</html>
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Simple PHP mySQL Configuration Script
The following PHP page assumes that a mySQL database named CFG_DB exists with a table titled
ELAVON_CFG. This script pulls the merchant information from the database and displays the data to the screen. The purpose of this script is to demonstrate pulling merchant configuration data from a mySQL database and table creation only.
Table Creation SQL Script:
CREATE TABLE ` ELAVON_CFG ` (
`MERCH_ID` text NOT NULL,
`MERCH_USER` text NOT NULL,
`MERCH_PIN` text NOT NULL
) ENGINE=MyISAM DEFAULT CHARSET=latin1;
Table Creation PHP Script:
$sql = 'CREATE TABLE ` ELAVON_CFG ` ('
. ' `MERCH_ID` TEXT NOT NULL, '
. ' `MERCH_USER` TEXT NOT NULL, '
. ' `MERCH_PIN` TEXT NOT NULL'
. ' )'
. ' TYPE = myisam';
Fields existing in the table are as follows:
Table Population Script
INSERT INTO `elavon_cfg` ( `MERCH_ID` , `MERCH_USER` , `MERCH_PIN` )
VALUES (
'XXXXXX', 'XXXXXX', 'XXXXXX'
);
Note: The Values section above containing the XXXXX should be replaced with your actual merchant ID, merchant user, and merchant PIN.
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Below is the php source code for ELAVON_CFG.php (continued):
<?php session_start();
?>
<html>
<head>
<title>mySQL PHP ELAVON_CFG</title>
<meta name="generator" http-equiv="content-type" content="text/html">
<style type="text/css">
body {
background-color: #FFFFFF;
color: #004080;
font-family: Arial;
font-size: 12px;
}
.bd {
background-color: #FFFFFF;
color: #004080;
font-family: Arial;
font-size: 12px;
}
.tbl {
background-color: #FFFFFF;
}
a:link {
background-color: #FFFFFF01;
color: #FF0000;
font-family: Arial;
font-size: 12px;
}
(continued)
CON-0002-N
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Below is the php source code for ELAVON_CFG.php (continued): a:active {
color: #0000FF;
font-family: Arial;
font-size: 12px;
}
a:visited {
color: #800080;
font-family: Arial;
font-size: 12px;
}
.hr {
background-color: #336699;
color: #FFFFFF;
font-family: Arial;
font-size: 12px;
}
a.hr:link {
color: #FFFFFF;
font-family: Arial;
font-size: 12px;
}
a.hr:active {
color: #FFFFFF;
font-family: Arial;
font-size: 12px;
}
(continued)
CON-0002-N
© Elavon, Incorporated 2016 464
Converge Developer Guide: Code Samples
Below is the php source code for ELAVON_CFG.php (continued): a.hr:visited {
color: #FFFFFF;
font-family: Arial;
font-size: 12px;
}
.dr {
background-color: #FFFFFF;
color: #000000;
font-family: Arial;
font-size: 12px;
}
.sr {
background-color: #FFFFCF;
color: #000000;
font-family: Arial;
font-size: 12px;
}
</style>
</head>
<body>
<?php
$conn = connect();
$showrecs = 2;
$pagerange = 10;
$page = @$_GET["page"];
if (!isset($page)) $page = 1;
select();
mysql_close($conn);
?>
</body>
</html>
(continued)
© Elavon, Incorporated 2016
CON-0002-N
465
Converge Developer Guide: Code Samples CON-0002-N
Below is the php source code for ELAVON_CFG.php (continued):
<?php function select()
{
global $a;
global $showrecs;
global $page;
$res = sql_select();
$count = sql_getrecordcount();
if ($count % $showrecs != 0) {
$pagecount = intval($count / $showrecs) + 1;
}
else {
$pagecount = intval($count / $showrecs);
}
$startrec = $showrecs * ($page - 1);
if ($startrec < $count) {mysql_data_seek($res, $startrec);}
$reccount = min($showrecs * $page, $count);
?>
<table class="bd" border="0" cellspacing="1" cellpadding="4">
<tr><td>Table: ELAVON_CFG</td></tr>
<tr><td>Records shown <?php echo $startrec + 1 ?> - <?php echo
$reccount ?> of <?php echo $count ?></td></tr>
</table>
<hr size="1" noshade>
<?php showpagenav($page, $pagecount); ?>
<br>
<table class="tbl" border="0" cellspacing="1" cellpadding="5"width="100%">
<tr>
<td class="hr"><?php echo "MERCH_ID" ?></td>
<td class="hr"><?php echo "MERCH_USER" ?></td>
<td class="hr"><?php echo "MERCH_PIN" ?></td>
</tr>
(continued)
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Below is the php source code for ELAVON_CFG.php (continued):
<?php
for ($i = $startrec; $i < $reccount; $i++)
{
$row = mysql_fetch_assoc($res);
$style = "dr";
if ($i % 2 != 0) {
$style = "sr";
}
?>
<tr>
<td class="<?php echo $style ?>"><?php echo htmlspecialchars($row["MERCH_ID"]) ?></td>
<td class="<?php echo $style ?>"><?php echo htmlspecialchars($row["MERCH_USER"]) ?></td>
<td class="<?php echo $style ?>"><?php echo htmlspecialchars($row["MERCH_PIN"]) ?></td>
</tr>
<?php
}
mysql_free_result($res);
?>
</table>
<br>
<?php showpagenav($page, $pagecount); ?>
<?php } ?>
<?php function showpagenav($page, $pagecount)
{
?>
<table class="bd" border="0" cellspacing="1" cellpadding="4">
<tr>
(continued)
© Elavon, Incorporated 2016 467
Converge Developer Guide: Code Samples
Below is the php source code for ELAVON_CFG.php (continued):
CON-0002-N
<?php if ($page > 1) { ?>
<td><a href="ELAVON_CFG.php?page=<?php echo $page - 1
?>"><< Prev</a> </td>
<?php } ?>
<?php
global $pagerange;
if ($pagecount > 1) {
if ($pagecount % $pagerange != 0) {
$rangecount = intval($pagecount / $pagerange) + 1;
}
else {
$rangecount = intval($pagecount / $pagerange);
}
for ($i = 1; $i < $rangecount + 1; $i++) {
$startpage = (($i - 1) * $pagerange) + 1;
$count = min($i * $pagerange, $pagecount);
if ((($page >= $startpage) && ($page <= ($i * $pagerange))))
{
for ($j = $startpage; $j < $count + 1; $j++) {
if ($j == $page) {
?>
<td><b><?php echo $j ?></b></td>
<?php } else { ?>
<td><a href="ELAVON_CFG.php?page=<?php echo $j ?>"><?php echo
$j ?></a></td>
<?php } } } else { ?>
<td><a href="ELAVON_CFG.php?page=<?php echo $startpage
?>"><?php echo $startpage ."..." .$count ?></a></td>
<?php } } } ?>
(continued)
© Elavon, Incorporated 2016 468
Converge Developer Guide: Code Samples
Below is the php source code for ELAVON_CFG.php (continued):
CON-0002-N
<?php if ($page < $pagecount) { ?>
<td> <a href="ELAVON_CFG.php?page=<?php echo $page + 1
?>">Next >></a> </td>
<?php } ?>
</tr>
</table>
<?php } ?>
<?php function connect()
{
$conn = mysql_connect("databasehost", "username", "password");
mysql_select_db("CFG_DB");
return $conn;
} function sql_select()
{
global $conn;
$sql = "SELECT MERCH_ID, MERCH_USER, MERCH_PIN FROM
`ELAVON_CFG`";
$res = mysql_query($sql, $conn) or die(mysql_error());
return $res;
} function sql_getrecordcount()
{
global $conn;
$sql = "SELECT COUNT(*) FROM `ELAVON_CFG`";
$res = mysql_query($sql, $conn) or die(mysql_error());
$row = mysql_fetch_assoc($res);
reset($row);
return current($row);
} ?>
(end)
© Elavon, Incorporated 2016 469
Converge Developer Guide: Code Samples
Simple .Net DB Configuration Script
CON-0002-N
<%@ LANGUAGE="JScript"%>
<HTML>
<HEAD>
<TITLE> Simple ASP.Net DB Configuration Script </TITLE>
</HEAD>
<%
// makes the connection to the Database (ACCESS DB FOR TESTING) var recordSet = Server.CreateObject("ADODB.RecordSet"); recordSet.Open("select * from ELAVON_CFG;" , "DSN=localhost");
// YOU MAY PREFER TO USE THIS TYPE OF CONNECTION FOR MYSQL
// Dim Connection
// Dim recordSet
// Dim SQL
// SQL = "SELECT * FROM ELAVON_CFG"
// Set Connection = Server.CreateObject("ADODB.Connection")
// Set recordSet = Server.CreateObject("ADODB.Recordset")
// Connection.Open "DSN=dsn_name"
// recordSet.Open SQL,Connection
%>
<body>
(continued)
© Elavon, Incorporated 2016 470
Converge Developer Guide: Code Samples
Simple .Net DB Configuration Script (continued):
<center>
<%
while(!recordSet.EOF)
{
%>
<form action=" [Insert URL Here] method="post" name="Configuration Form">
<table border="1">
<tr>
<td><input type="text" name="MERCH_ID" value="<%=recordSet("MERCH_ID")%>"></td>
<td><input type="text" name="MERCH_USER" value="<%=recordSet("MERCH_USER")%>"></td>
<td><input type="text" name="MERCH_PIN" value="<%=recordSet("MERCH_PIN")%>"></td>
</tr>
<% recordSet.MoveNext();
} recordSet.Close(); recordSet = null;
%>
</script>
</table>
<input type="submit">
</form>
</center>
</BODY>
</HTML>
(end)
CON-0002-N
© Elavon, Incorporated 2016 471
Converge Developer Guide: Glossary CON-0002-N
Glossary
Address Verification (AVS)
The process of verifying customer addresses with the issuing bank to minimize fraudulent transactions.
Authorization
The process of having credit card, gift card, and PINLess debit transactions approved by the issuing bank through communication with the network.
Auto-Pend Transaction
A transaction option that automatically Pends sale transactions submitted through the Converge payment form.
Auto-Settle
An option that automatically settles all un-pended transactions and transactions not Set To
Review in the Unsettled Transaction batch at a specified time each day.
Card Verification Value (CVV)
The process of verifying the Card Verification Value with the issuing bank to minimize fraudulent transactions. The CVV2 value is a three to four digit value that is printed in reverse italics on the back side of the card. This additional value is not embossed upon the front of the card, nor is it contained upon the magnetic stripe on back.
Comma-separated Value
A text file format in which all data elements within the files are separated by a comma. This format is also referred to as a comma-delimited file or CSV file.
Converge Account
The Converge Account your company has with Elavon.
Filter
A function that allows you to enter specific parameters to narrow a search for transaction information in a particular file. You can search for a specific card number, within a specific date range, etc.
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Converge Developer Guide: Glossary CON-0002-N
Force Transaction
A previously authorized transaction that needs to be entered in the current batch.
GBOK Number
A successful settlement batch with the network.
Merchant Admin
The default user account for the Converge account. The Merchant Admin User ID (MA) is the same as the Converge Account ID. This special user which cannot be deleted always has all user rights and all terminal associations assigned to it.
Partial Approvals
Merchants can systemically conduct split-tender purchases by allowing debit and Pre-Paid card issuers to approve a portion of the original transaction amount in the authorization request when the transaction amount exceeds the funds available on the card. The merchant can then obtain the remainder of the purchase amount in another form of payment.
Partial Auth Capability
The POS application is capable of submitting one amount for authorization understanding that only part of the requested amount was approved. For example: $100.00 purchase, where $75.00 is approved on a credit card. The balance of $25.00 is understood to be still outstanding to complete the purchase.
Peer User
A user who shares the same supervisor as you.
Pend Transaction
A transaction status option that will not allow the transaction to be submitted for settlement. To allow the transaction to be submitted for settlement, the status of the transaction must be changed to “Un-pended."
Refund Transaction
A transaction used to refund a previous purchase.
Reversals
A real-time transaction used to cancel an open authorization and restore the cardholders open to buy for the full amount previously authorized. This transaction is usually initiated when the cardholder decides that they do not want to proceed with the transaction. Reversals will free up cardholders’ open to buy amounts by reducing issuer holds on available balances when transactions are not completed, therefore reducing declines at the point of sale and the amount of cardholder complaints that are unpleasant for all parties involved.
Sale Transaction
A transaction in which an authorization is obtained and the transaction is entered into the unsettled batch.
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Scope of User Rights
Virtual Terminal and Terminal Setup rights apply to your ability to do things in the context of any terminal in your Terminal Associations list. User Management rights apply to your ability to do things to your subordinates and to your peers’ subordinates. If you have the Edit Terminal
Associations right, you may only add terminal associations that are assigned to you.
Settlement Process
The process of sending a batch of previously authorized transactions for settlement to the network.
Split Tender
Split Tender means that more than one form of tender (payment type) can be initially designated to be used to complete a single purchase. For example: $100.00 purchase, where $75.00 is paid in cash and $25.00 is paid by check, and the POS application knows that this was the two full amount tenders being used.
Subordinate
This is anyone who is directly below you in the user hierarchy or any of their subordinates.
Supervisor
This is the person directly above you in the user hierarchy.
Tab-delimited Value
A text file format in which all data elements within the file are separated by the Tab character.
Terminal Association
Where your user rights refer to a task you can do involving a terminal (for example: make a sale or settle a transaction). Your user ID must be associated with that terminal and you must have selected that terminal context in Converge. See the chapter on Managing Users for details on how to make or edit Terminal Associations in the Converge System Administration Guide.
Terminal Friendly Name
Terminals are referred to in Converge by a Friendly Name configured by Elavon’ s Internet
Product Support, for instance, Website Terminal.
Terminal ID
A number used to identify the source of a transaction to the network. This corresponds to a physical credit card terminal in a traditional POS solution, but for Converge, this is a virtual ID.
You may have more than one terminal for use within your Converge account. Each Terminal ID
(TID) is associated with certain features as dictated by your merchant agreement. Merchant
Information in Terminal Setup can be different for each terminal so that, for instance, the address printed on a receipt is correct for that location. See the chapter on Managing Terminals for details on configuring your terminal in the Converge System Administration Guide.
Unpend Transaction
A transaction status option that allows the transaction to be submitted for settlement. To prohibit the transaction from being submitted for settlement, the status must be set to Pended.
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User Account
The user you use to sign in to Converge. The user ID is case sensitive.
User Rights
The tasks that the User Account can do in Converge. There are three areas of User Rights: Virtual
Terminal, User Management and Terminal Setup. See the section on Managing Users for details on how to make or edit User Rights in the Converge System Administration Guide.
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