PE500 Carpet Extractor - Jon-Don

New Equipment Warranty
Limited Warranty
Jon-Don, Inc. warrants new equipment against defects in material and workmanship under normal use and service to the original purchaser. Any statutory implied warranties, including any warranty of merchantability or fitness for a particular purpose, are expressly limited to the duration of this written warranty. Jon-Don,
Inc. will not be liable for any other damages, including but not limited to indirect or special consequential damages arising out of or in connection with the furnishing, performance, use or inability to use the machine. This remedy shall be the exclusive remedy of the purchaser. The warranty period is subject to the conditions stated below.
Lifetime Warranty on Body, 5 Years on Vacuum Motors and Pump,
2 Years on Heater, 1 Year on All Electrical Parts, 90 Days on Tools and Accessories
Jon-Don, Inc. warrants the roto-molded body to be free from defects in material and workmanship, under normal use and service for a lifetime. Jon-Don, Inc. warrants the motors and pump to be free from defects in material and workmanship, under normal use and service for five (5) years from the original date of sale and all electrical parts one (1) year. Parts replaced or repaired under this warranty are warranted for the remainder of the original warranty period. Service labor charges are covered for one (1) year from the date of purchase, when performed by a Jon-Don Repair Center.
Labor is only provided by a Jon-Don Repair Center. If a Jon-Don Repair Center is not near you, it is the purchaser’s responsibility to take their machine to a Jon-Don
Repair Center.
Normal wear items, such as capacitors, cords, finishes or switches, will be warranted for manufacturing defects for ninety (90) days from the purchase date.
All warranties of motors and associated components will be voided: if the machine is serviced by anyone other than a Jon-Don Repair Center; if the machine is mechanically modified; if the machine is operated when not operating properly; or if the machine is misused or abused.
The warranty starts on the purchase date by the original purchaser from Jon-Don,
Inc. subject to proof of purchase. The Machine Registration Card must be completed and returned immediately at the time of purchase. If proof of purchase cannot be identified, the warranty start date is ninety (90) days after the inventory stocking date at the distributor’s warehouse.
400 Medinah Road, Roselle, IL 60172
Phone: 800-556-6366 | Fax: 888-344-6878 | www.jondon.com
Make a copy of this card for future reference.
Copyright © 2016 Jon-Don, Inc. All Rights Reserved.
Safety, Operation and Maintenance
Manual with Parts List
Please read before use!
500 PSI, Dual 2-Stage and 3-Stage MotoRS
Heated Units
Models:
80-2500-H
80-3500-H
Important Information and Safety Instructions
Serial No:
Copyright © 2016 Jon-Don, Inc.
Manufactured with
Pride in the U.S.A.
Dear Valued Client,
Congratulations on the purchase of your PE500 12-Gallon Carpet Extractor! The world of carpet cleaning is becoming more high-tech and competitive and we strive to provide you with the most innovative products. Our Carpet Extractor is yet another example of this, bringing a new dimension to restoration and carpet cleaning.
Please review this manual, paying careful attention to the Safety Instructions Section.
Keep in mind that any unnecessary damage, neglect or abuse of this machine will void your warranty. You can be confident that simple maintenance will ensure that your
Carpet Extractor provides quality performance for many years to come.
If warranty questions arise, please consult your manual or contact your Jon-Don representative. Should you have any questions regarding maintenance, replacing parts or ordering parts, please call your Jon-Don representative.
Before you begin using your Carpet Extractor, thoroughly review the Owner’s Manual.
Again, congratulations on the purchase of your PE500 12-Gallon Carpet Extractor!
Questions or Comments?
Phone: 800-556-6366
Fax: 888-344-6878
Jon-Don Corporate Offices:
400 Medinah Road, Roselle, IL 60172
Visit our website at: www.jondon.com
ACTIVATE YOUR WARRANTY!
Please take a moment to register your machine. Fill out the information below and mail back to Jon-Don, Inc. immediately.
The warranty starts on the purchase date by the original purchaser subject to proof of purchase. This Machine Registration Card must be completed and returned immediately at the time of purchase. If proof of purchase cannot be identified, the warranty start date is ninety (90) days after the inventory stocking date at the distributor’s warehouse.
Machine Model Purchase Date
Motor Type Serial No.
Place of Purchase
Shipped To
Your Name Phone
E-mail Fax
Address Line 1
Address Line 2
City State Zip
Comments:
Mail to:
Jon-Don, Inc.
400 Medinah Road
Roselle, IL 60172
See reverse side for Warranty Information.
Make a copy of this card for future reference.
Copyright © 2016 Jon-Don, Inc. All Rights Reserved.
(2) PE500 12-Gallon, 500 PSI Carpet Extractor
PE500 12-Gallon Carpet Extractor
By Jon-Don, Inc.
Please fill out the following information:
Model No:
Serial No:
Distributor Name:
Distributor Phone No:
Date of Purchase:
Copyright © 2016 Jon-Don, Inc.
New Equipment Warranty
Lifetime on body, 5 years on vacuum motors and pump, 2 years on heater, 1 year on all electrical components, 90 days on tools and accessories.
Warranty Policy
All equipment is inspected and tested before shipping from the manufacturer. All parts are warranted to be new and free from defects in workmanship and material, under normal use to the original retail purchaser. This warranty limits manufacturer’s liability for defects in workmanship or materials for replacement of defective parts only. The manufacturer accepts no liability for incidental or consequential damages arisen from the use of any equipment, defective or not. This warranty is in lieu of all expressed or implied warranties and is extended only to the original retail purchaser. Manufacturer sales and service representatives are not authorized to waive or alter the terms of this warranty, or to increase the obligations of the manufacturer under the warranty.
Parts replaced or repaired under this warranty are warranted for the remainder of the original warranty period.
Labor is only provided by a Jon-Don Repair Center. If a Jon-Don Repair Center is not near you, it is the purchaser’s responsibility to take their machine to a Jon-Don Repair Center.
The manufacturer covers up to one (1) year (365 days) of service labor at the manufacturer’s calculated hourly labor rate/repair time when performed by a Jon-Don Repair Center.
Ultimately, labor reimbursement costs are at the discretion of the manufacturer. At no time is the manufacturer responsible for travel time to complete on-call repairs. After one (1) year, the original retail purchaser is responsible for all labor costs with no manufacturer reimbursement.
The original purchaser must contact the manufacturer to follow correct RMA/warranty procedures.
They must include a copy of the RMA Sheet enclosed in the box with the returned item. No returns shall be authorized unless the proper RMA procedures are followed. It is the responsibility of the distributor to repair the client’s equipment as soon as possible.
Items being returned must be new, unused, free of damage and are only good for up to 30 days.
After 30 days, the manufacturer does not accept the return of any items for a store credit.
Authorized warranty replacement parts need to come directly from the manufacturer. Any use of any other parts will void warranty. The manufacturer does not reimburse for parts used by client that were not supplied directly for the machine under warranty.
The client must contact the manufacturer prior to working on or changing out any parts, etc. The manufacturer must issue an RMA Sheet containing approved labor time and replacement parts.
Do not send parts or equipment back to the manufacturer without an RMA Number and approval.
No labor will be paid for, nor parts cost paid for or reimbursed, that have not previously been approved by the manufacturer. All warranty work must be approved and authorized to qualify, and appropriate warranty procedures must be followed.
The warranty starts on the purchase date by the original purchaser from Jon-Don, subject to proof of purchase. The Machine Registration Form must be completed and sent to the original manufacturer at the time of purchase. If proof of purchase cannot be identified, the warranty start date is ninety (90) days after the date of sale to an authorized distributor.
PE500 12-Gallon, 500 PSI Carpet Extractor (3)
1.0 Safety Instructions
READ THIS MANUAL BEFORE OPERATING MACHINERY. KNOW THE
PROPER SETUP, OPERATION, CORRECT APPLICATIONS AND THE
LIMITATIONS OF THIS EQUIPMENT BEFORE USE.
This carpet extractor will afford you many years of trouble-free operating satisfaction, provided it is given the proper care. All parts have passed rigid quality control standards throughout the assembly process. Prior to packaging, your carpet extractor was again inspected for assurance of flawless operation.
This machine is protectively packed to prevent damage in shipment. We recommend that upon delivery, unpack the unit and inspect it for any possible damage. Only a visual inspection will reveal damage that may have occurred.
If damage is discovered, immediately notify the transportation company that delivered your equipment. As a shipper, we are unable to report any claim for damage. You must originate any claim within five (5) days.
This manual is for your protection and information. Please read carefully since failure to follow precautions could result in discomfort or injury.
Reduce the Risk of Fire, Electric Shock or Injury
Use only as described in this safety operating manual. Use only the manufacturer’s recommended attachments, accessories, replacement parts and filters. Replace damaged or worn parts immediately with genuine, original equipment parts to maintain safety and to protect your limited warranty.
Always turn OFF the carpet extractor before connecting, disconnecting or working on the machine. This equipment must be connected to a properly grounded outlet only (see grounding instructions). Two (2) 25-foot, 12/3-gauge safety power cords are provided with this unit (dependent on the model) and MUST be used with this unit to ensure grounding protection. Turn off all controls before unplugging. Make sure the on/off switch is in the off position. This is not a toy. Close attention is necessary when used around or near children. Use extra care when cleaning on stairs.
12.0 Machine Parts List – Heated Unit Continued
68
69
70
71
64
65
66
67
60
61
62
63
56
57
58
59
Drawing No. Item ID
51
52
53
54
55
10-0814
10-1500-C
80-0022-A
10-0921
10-0204
80-0022-A
10-0920
80-0101-M
10-0801-I
80-0011-2
76
77
78
72
73
74
75
10-0907
10-0901
80-0010
10-0868
10-0843
10-0835-B
80-0016-JONDON
10-0843
10-0801-J
10-0846
10-0356
80-0017
80-0017
10-0843
10-0400-C
10-0818
10-0832
10-0831
Item Description
Sensor for Extractor Heater
Heater Element 875 Watt
Screw for Panel
Aluminum Box for Dual Rod Heater
Motor Mount Backup Washer
Screw for Panel
Dual Rod Heat Exchanger Tube
1/4” Male Check Valve
90 FPT for Exchanger Tube
90 Degree Street Elbow
Strain Relief for Tube Heater
175 PSI Relief Valve for Heater
1/4” Brass Tee
1/4” Female QD for Extractor
3/8” Black Hose for Extractor
Pump Bolt 100 PSI Extractor
500 PSI Extractor Pump
3/8” Black Hose for Extractor
90 MPT for Extractor Heater
1/4” MPT Hex Nipple for Extractor
3/8 MPT x 3/8 Barb 90 Degree
Bulk Head Fitting for Extractor
Bulk Head Fitting for Extractor
3/8” Black Hose for Extractor
Keeper Latch for Extractor
S/R Top of Tank Bolt on Extractor
S/R Strap Bolts
S/R Bracket for Extractor
4.00
1.00
6.00
1.00
1.00
2.00
2.00
2.00
6.00
1.00
2.00
4.00
2.00
1.00
1.00
1.00
1.00
1.00
1.00
1.00
6.00
Qty.
4.00
2.00
2.00
1.00
4.00
4.00
1.00
(4) PE500 12-Gallon, 500 PSI Carpet Extractor PE500 12-Gallon, 500 PSI Carpet Extractor (17)
11.0 Machine Parts List – Heated Unit
34
35
36
37
30
31
32
33
26
27
28
29
22
23
24
25
18
19
20
21
14
15
16
17
10
11
12
13
8
9
6
7
42
43
44
45
38
39
40
41
46
47
48
49
50
Drawing No. Item ID
1
4
5
2
3
SN-12-ST-BLUGRAN
10-0479
10-0845
SN-12-L-BLUGRAN
80-0001
10-0843
10-0826
80-0026
10-0806
10-0379
Item Description
12-Gallon Solution Tank - Blue Granite
1/4" Male Close Nipple
1/4" Strainer for Extractor
12-Gallon Lid - Blue Granite
Extractor Exhaust Hose
3/8" Black Hose for Extractor
3/4" Hose Clamp for Extractor
10-0204
10-0803
10-0803-H
10-0809-A
3/8 Barb x 1/4 MPT 90 Degree
Barb Hose Fitting for Extractor
8-32 x 3/8 Screw
Motor Mount Back-Up Washer
Splash-Proof Switch for Extractor
Splash-Proof Heater Switch
Extractor 4-Hole Switch Plate
80-0200-C2100H-3100H Extractor Wire Harness
SN-12-RT-BLUGRAN
80-0008
10-0416-A
10-0804-A
10-0804
10-0419-A
80-0012
10-0805
10-0024
10-0849
10-0848-B
10-0811
10-0838
10-0850
10-0851
10-0822
10-1030-S2
SN-12-MFLD
10-0023
10-0833
10-0830
10-0821
10-0820
SN-12-MB-BLKGRAN
10-0836
10-0807
10-0840
10-0835-N
10-0834
10-0808
10-0816
10-0400-D
10-0379
80-0040
10-0852
12-Gallon Recovery Tank - Blue Granite
1.5 PVC Female Adapter
1-1/2" Black ABS Stand Pipe
Hatch Cover Gasket for Extractor
Hatch Cover for Extractor
Screw for Extractor Hatch
Shut-Off Assembly for Extractor
Dump Valve for Extractor
1-1/2" Black Vacuum Hose
1-1/2" ABS Fitting
1-1/2" 90 Degree ABS Street Elbow
2-Stage Extractor Motor
Pigtail for Extractor
Strain Relief for Extractor
Strain Relief Nut for Extractor
Exhaust Grate for Extractor
2-Stage Extractor Motor Gasket
Extractor Motor Manifold
Shoulder and Waist Belt Washer
Motor Manifold Bolts for Extractor
Hinge Keeper for Extractor
Extractor Hinge
End Cap for Rod on Extractor
12-Gallon Motor Base - Black Granite
19" Axle for Extractor
Wheels for Extractor
Nylon Washer
Nut for Pump Bolt on Extractor
Pump Flat Washer
Caster for Extractor
Caster Bolt
Latch for Extractor
8-32 x 3/8 Screw
3000 PSI Hose for Extractor
1/4" 90 Degree Brass Elbow
(16) PE500 12-Gallon, 500 PSI Carpet Extractor
1.60
1.00
3.00
2.00
2.00
2.00
2.00
3.00
1.00
1.00
1.30
1.00
1.00
12.00
1.00
1.00
3.00
1.00
8.00
18.00
3.00
1.00
1.00
1.00
Qty.
1.00
1.00
1.00
1.00
0.30
6.00
6.00
1.00
2.00
8.00
4.00
14.00
2.00
8.00
1.00
2.00
2.00
4.00
10.00
2.00
2.00
4.00
1.00
8.00
4.50
2.00
1.0 Safety Instructions Continued
Reduce the Risk of Fire, Electric Shock or Injury
.
• DO NOT leave the carpet extractor while plugged in. Unplug it from the outlet when not in use and before servicing.
• DO NOT use this carpet extractor with a damaged cord or plug. If the equipment is not working as it should because it has been dropped, damaged, left outdoors, etc., contact an authorized service center.
• DO NOT unplug the carpet extractor by pulling the cord. To unplug, grasp the plug, not the cord. DO NOT pull the unit by the cord, use the cord as a handle, close a door on the cord, or pull the cord around sharp edges or corners. Keep the cord away from heated surfaces. Lift using only the appropriate handles.
• DO NOT overstretch the safety power cord between the equipment and the electrical outlet in the wall.
• DO NOT tie an extension cord to the pigtail cord. This will damage the cord and will
VOID your warranty.
• DO NOT handle the plug of the vacuum with wet hands.
• DO NOT move the machine up or down stairs with fluid in the machine.
• DO NOT pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• DO NOT use the machine to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
• DO NOT use where oxygen or anesthetics are used.
• DO NOT put objects into openings or use with any openings blocked. Keep free of dust, lint, hair and anything that may reduce airflow. Keep hair, loose clothing, fingers, and all body parts away from openings and moving parts to ensure safe operation.
• DO NOT use if any hoses or nozzles are damaged, cut or punctured.
• DO NOT expose to rain or use on wet surfaces, to avoid electric shock. Store indoors .
• DO NOT leave machine outdoors, in extreme heat or cold. Harsh weather elements will damage components and void warranty.
• DO NOT lubricate the motor. If the motor is lubricated, this will VOID your warranty.
2.0 Grounding Instructions
DANGER: IMPROPER INSTALLATION OF THE GROUNDING PLUG CAN
RESULT IN A RISK OF ELECTRIC SHOCK!
This product must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire with an appropriate grounding plug. The plug must be plugged into an outlet that is installed properly and grounded in accordance with all local codes and ordinances.
Check with a qualified electrician or serviceman if the grounding instructions are not completely understood, or if in doubt as to whether the product is grounded properly.
DO NOT modify the plug provided. If it will not fit into the outlet, have a proper outlet installed by a qualified electrician.
PE500 12-Gallon, 500 PSI Carpet Extractor (5)
2.0 Grounding Instructions Continued
This electric equipment is for use on a normal 120-volt circuit. It has a grounded plug that looks like the plug illustrated in
(Fig A). The use of a temporary adaptor is
NOT recommended.
NOTE: In Canada, the use of a temporary adapter is not permitted by the Canadian
Electrical Code.
3.0 Care of your Carpet Extractor
Treat your machine as you would any other high-grade, precision-made product.
Dropping, unreasonable bumping across thresholds and other misuses may result in a damaged unit which will not be covered under warranty.
After each use, wipe the extractor body, accessories and power cord with a slightly damp cloth. When not in use, remove the power cord and hoses. Store in a dry area.
4.0 Setup and Operation
DO NOT USE ON WET SURFACES. DO NOT EXPOSE TO RAIN. STORE
INDOORS.
All carpet extractors, no matter what the time of year, are shipped with antifreeze in the solution lines. Prior to first use, fill the tank with one quart of warm water. Attach the hose and using the hand tool wand, flush out the system by spraying the one quart of water through the pump.
• Attach the 1-1/2-inch vacuum hose and the brass quick disconnect.
• Fill the recovery tank with warm water (less than 100 degrees Fahrenheit). Fill to approximately 4 inches from the top. Pre-spray a liquid detergent made for carpet cleaning or upholstery on carpet and agitate carpet. Next, use clean water from solution tank to extract – this procedure is highly recommended. Note: read and mix your pre-spray solution to the dilution ratios as directed.
• Be sure to replace any filters back into the machine prior to use.
• DO NOT use citrus acid, buterol or harsh degreasers inside the machine.
• DO NOT use powdered detergents in this machine – will VOID warranty.
10.0 Machine Schematic Drawing – Heated Unit
(6) PE500 12-Gallon, 500 PSI Carpet Extractor PE500 12-Gallon, 500 PSI Carpet Extractor (15)
9.0 Machine Wiring Diagram
(14) PE500 12-Gallon, 500 PSI Carpet Extractor
4.0 Setup and Operation
4.2 Vacuum System
The extractor uses a dual-vacuum motor system that provides outstanding water lift and airflow.
Vacuum Float Assembly Warning System:
The float assembly shut-off, located in the recovery tank on the vacuum stand pipe, prevents the waste tank from overflowing into the stand pipe and damaging the vacuum motor. The float assembly will cut off vacuum to the waste tank. The motor will also reach a fast, high-pitched sound alerting you when the recovery tank is about to over flow. When this happens, immediately turn off the vacuum motor and empty the waste tank. If the operator continues to use machine after the tank is full, it will VOID the
Warranty.
The float assembly has a filter to prevent debris from entering the stand pipe. Refer to the “Maintenance” section for removal and proper cleaning. It is also necessary to use low-foaming chemicals or a defoamer to eliminate foam buildup in the recovery tank and damage to the vacuum motors.
If moisture enters the vacuum motors, contact an authorized service center. To prevent moisture from damaging the vacuum motors during storage, empty the recovery tank and store with the lid open.
4.3 Power Priming the High-Pressure Pump
Once water is in the solution tank, the high-pressure pump must be primed:
• Turn ON both vacuums then the solution pump. The vacuum will pull solution through the pump and prime valve into the vacuum tank.
• Place the end of priming hose inside the vacuum hose barb.
• Cup a hand around the hose and barb to increase the vacuum suction on the hose. When the pump is primed, you will hear the pulsation of the pump change.
• After priming, turn OFF the solution pump. If you have not yet connected your solution hose or tool, you may have to relieve the pressure in the line so you can connected your hose or tool.
If the pump still does not prime or if flow is low or unsteady, check the hose from the solution tank to the pump (as well as the filter) for clogging, kinks, or restrictions. Clean or replace hose and/or filter and repeat the priming process.
If you are having trouble with the pump, refer to the “Troubleshooting Guide” section or contact Jon-Don for advice or assistance.
PE500 12-Gallon, 500 PSI Carpet Extractor (7)
5.0 Maintenance
WARNING: Disconnect electrical power cord before performing any service or maintenance inside the machine base or before testing or repairing switches or power cords. Failure to do so may result in severe personal injury or death.
Regular maintenance is required to keep your Carpet Extractor in proper working condition. Failure to properly maintain your machine could void warranty. Thoroughly clean all equipment and accessories after each use:
• Rinse the solution and recovery tanks with clean water.
• Flush the pump system with clean water, including all hoses and wands.
• Do not allow water to remain in the tanks after use.
• Lubricate all quick disconnects with WD-40 or similar lubricant.
• Clean vacuum float assembly screen.
Operation
Clean Fresh Water Tank Filter
Clean Vacuum Assembly Screen
Rinse Out Recovery Tank
Clean Pump Inlet Filter
Clean Dump Valve
WD-40 Vacuum Motors
Prevent Mineral Deposit Buildup
Interval
Daily - After Each Job
Daily - After Each Job
Daily
Weekly - As Needed
Weekly - As Needed
Weekly - As Needed
Every Two Weeks
5.1 Clean Vacuum Float Assembly Screen
Inside the recovery tank, on top of the stand pipe, is the vacuum float assembly. It functions to prevent debris and water from being sucked into the vacuum motors. Operating the equipment without the float assembly or with a poorly maintained assembly will greatly decrease the life of the vacuum motor and will VOID your warranty.
If debris builds up on this filter, it will reduce the vacuum airflow and may cause a significant decrease in the rate of water recovery. If debris prevents the float ball from moving or seating inside
Vacuum Shut-Off Assembly
the assembly, it may not stop the airflow when the tank fills with water and water will be sucked in the vacuum and blow out the exhaust.
To clean, twist off the float assembly from the stand pipe and clean the screen. Pull fibers and lint off and rinse with clean water. Push the assembly back onto the stand pipe and replace the recovery tank lid.
This screen should be cleaned daily, especially if the carpet extractor is being operated in an environment which has an abnormal buildup of lint and debris, such as cleaning newly installed carpet. Loss of vacuum is most normally associated with lint buildup in this filter at the top of the vacuum stand pipe.
(8) PE500 12-Gallon, 500 PSI Carpet Extractor
8.0 Troubleshooting Guide
CAUTION: Always disconnect the power cord before servicing equipment.
WARNING: Never operate this carpet extractor when the equipment is not performing as expected or when any part is visibly damaged. Repairs should only be performed by an authorized service center. Failure to do so will VOID warranty.
System Problem Possible Cause
Vacuum
System
No Vacuum
/ Weak
Vacuum
5.
6.
7.
8.
1.
2.
3.
4.
Vacuum Tank Full
Float Assembly Tank Screen Dirty
Float Ball Stuck
Damaged or Loose Vacuum Hose
Dump Valve Open
Access Lid Not Sealed
Vacuum Hose Clogged
Air Intake Grid Clogged
9. Leak in Recovery Tank
10. Water Coming Out of Vacuum Exhaust
Remedy
5.
6.
7.
8.
1.
2.
3.
4.
Empty Tank
Clean the Screen with Water
Tap Float to Unstick then Clean
Attach or Replace
Close Valve
Replace Gasket
Clear Debris
Clean
9. Clean and Dry Area, Patch with Silicone
10. Use a Low-Foaming Detergent
Electrical
System
Unit Will Not
Turn On
1.
2.
3.
4.
Extension Cord not Plugged In
Switch Not in the “On” Position
Building Circuit Overloaded
Wiring Connections Loose
Pump
System
Burning
Smell
1.
2.
Vacuum Motor Hung Up
Pump Motor Hung Up
Pump is Not
Running
Properly
5.
6.
7.
1.
2.
3.
4.
8.
No Power to the Pump
Jets on Wand are Clogged
In-Line Water Filter is Clogged
Debris in Solution Tank Covering Inlet
Kinked or Loose Hose
Pump Failed
Quick Disconnects Are Not Completely
Locked Together
Heater is Clogged with Deposits
9. Pump is Pulsating
10. Auto Prime Valve is Open
1.
2.
3.
4.
Check if Machine and Cord are Plugged In
Check Switches, Replace if Necessary
Reset Circuit
Unplug Machine and Check for Loose
Wires
1.
2.
Replace Vacuum Motor
Replace Pump
5.
6.
7.
1.
2.
3.
4.
Check the Electrical System
Clean Jet Filters
Clean In-Line Filter
Clear Debris
Check and Replace Hoses if Necessary
Replace Pump
Snap Quick Disconnects Together
8. Flush Heater with System Maintainer or
Replace if Necessary
9. Check for Clogged Jets and Clean
10. Close Valve
PE500 12-Gallon, 500 PSI Carpet Extractor (13)
7.0 Storing Your Carpet Extractor
Store your carpet extractor in temperatures over 40 degrees Fahrenheit. To prevent moisture from damaging the vacuum motor during storage, empty the recovery tank and store with the lid open. Store in an upright position in a dry area.
If you plan on storing your extractor in freezing conditions or for a long period of time, you must winterize your carpet extractor to protect the pump from freezing or damage being caused to fittings and valves. Damage due to freezing is NOT covered under the warranty. The following procedure should help prevent your carpet extractor from freezing and prevent pump and seals from drying out.
Recommended Procedure for Storage
• Pour a quart of RV Water System Antifreeze into the solution tank.
• Connect the solution hose to the front of the machine.
• Use the wand to spray the mixture into a bucket.
• Vacuum the excess mixture out of the solution tank and into the recovery tank.
Dispose of the antifreeze properly.
To return to service, flush the pressure system by repeating the above steps, using fresh water in place of antifreeze.
5.0 Maintenance Continued
5.2 Rinse Out Recovery
Buildup of fine silt and debris can damage the auto-dump pump and dump valve.
Cleaning out the recovery tank on a regular basis will extend the life of these components, as well as keep the tank and machine smelling better. To rinse out recovery tank, remove the recovery tank lid and open the dump valve. Place a bucket under the dump valve. Use a hose to rinse the dirt and debris out of the recovery tank. Close the dump valve and spray the tank with deodorizer or disinfectant. Proceed to waste pump cleaning and replace the recovery tank lid. Dispose of dirty water and debris.
5.3 Clean Pump Inlet Filter
CAUTION: Before proceeding with this procedure, make sure both the power cords are disconnected.
• To examine the filter, open the solution tank lid on the front of the machine. The filter is in the bottom of the solution tank.
• Grasp the filter cap and unscrew the filter from the brass nipple by turning counterclockwise. Clean the filter by rinsing with fresh water. If necessary, use a toothbrush to remove detergent buildup. Replace as needed.
(12) PE500 12-Gallon, 500 PSI Carpet Extractor
NOTE: Heavy buildup is a warning sign that the solution system should be flushed.
PE500 12-Gallon, 500 PSI Carpet Extractor (9)
5.0 Maintenance Continued
5.4 Clean In-Line Pump Filter
CAUTION: before proceeding with this procedure, make sure both the power cords are disconnected.
• Unlatch the base of the machine and tip the tanks back.
• Carefully expose the in-line filter in the motor base.
Unscrew the clear H20 cup.
• Remove the screen from the cup. Be careful not to bend the screen.
• Rinse both the screen and cup with fresh water.
• Reassemble the H20 filter and replace it carefully into the motor base.
• Lift the tanks back onto the base and restore the latch.
IMPORTANT: This filter must be cleaned at least once a week to prevent water blockage to the pump.
5.5 Clean Dump Valve
The dump valve, located on the back of the machine, has a track inside of it. Open the dump valve and check the track for buildup. This buildup could prevent the dump valve from closing and cause leaking. Use a toothbrush to clean the track of the dump valve.
5.6 WD-40 Vacuum Motors
Should moisture ever enter the vacuum motors, completely drain the recovery tank, open the recovery tank lid, remove the vacuum float assembly, turn on the vacuum motor and spray a burst of WD-40 into the standpipe. Continue to run the vacuum motor for at least three (3) minutes.
To prevent moisture from damaging the vacuum motors during storage, empty the recovery tank and store with the lid open.
5.7 Prevent Mineral Deposit Buildup
Weekly run 1 gallon of clean water through entire system, including the wand, to prevent chemical buildup.
Vinegar may be used to prevent mineral deposit buildup in your machine’s lines and pump. Failure to do so may clog your lines and pump. Every four weeks, pour vinegar into the solution tank (dilute with 1/2 water). Run the pump, while squeezing your wand or upholstery tool’s trigger until you smell vinegar or notice it coming out of the tool. Let the machine sit overnight, and no longer, with the vinegar in its lines. The next day, flush the machine with 1 gallon of clean water or until you do not smell vinegar any longer.
PLEASE NOTE: If you choose to use CLR, follow the directions on the bottle. DO NOT leave CLR in the machine’s lines and flush thoroughly. CLR may corrode the machine’s components and VOID your warranty. If you choose to use vinegar, you MUST dilute with 1/2 water. Failure to do so may damage the machine’s components and VOID your warranty.
6.0 Shutdown Procedures
• When finished cleaning, turn OFF all switches.
Figure 1
Figure 2
• Disconnect the solution hose and vacuum hose from the cleaning tool. Pull the valve trigger to release pressure from the hose before disconnecting the solution hose from the cleaning tool.
• If water remains in the solution tank, use the vacuum hose and vacuum the excess water from the tank (Figure 1).
• Disconnect the power cords from the outlets and from the machine.
• Remove the float assembly from the recovery tank and clean filter as needed. Replace float assembly and tank lid (Figure 2).
• Drain any remaining water from the recovery tank and dispose of in a sanitary drain.
CAUTION: use separate buckets to drain and fill the tank. Even the smallest debris can cause issues (Figure 3).
• Disconnect and roll up all hoses and tools. Store machine and accessories in a dry space.
Figure 3
(10) PE500 12-Gallon, 500 PSI Carpet Extractor PE500 12-Gallon, 500 PSI Carpet Extractor (11)
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