KX-NS500

PFMPR Software File Version 4.1
KX-NS500
System Capacity
Maximum Terminal Equipment
Maximum Trunks
The PBX supports the following number of trunks.
The following shows the number of each terminal equipment type supported by the PBX.
Standalone/Slave Unit
Type
KX-NS500
Total Number of Trunks
With 1 KX-NS520 With 2 KX-NS520 With 3 KX-NS520
100
36
8
23
30
30
12
64
32
64
Legacy
BRI
PRI23
PRI30
E1
Analogue
IP
H.323
SIP
136
72
24
46
60
60
24
64
32
64
172
108
40
69
90
90
36
64
32
64
208
144
56
92
120
120
48
64
32
64
One-look
*1
Networking
600
600
600
600
600
600
600
256
128
256
Standalone/Slave Unit
Type
KX-NS500
Extensions (DXDP*2)
Legacy (DXDP*2)
SLT (DXDP *2)
DPT (T76xx/DT3xx)(DXDP*2 )
DPT (T74xx/T75xx)
APT
IP
IP-PT
SIP
DSS Console
CS
DPT-CS (2 ch)
DPT-CS (8 ch)
IP-CS
SIP-CS
Option List
Hardware
Component
S (63 resources)
M (127 resources)
L (254 resources)
XS (VM Recording Time: 40 hours)
S (VM Recording Time: 200 hours)
M (VM Recording Time: 400 hours)
LCOT6
BRI2
BRI4
PRI23
PRI30/E1
DPH2
DHLC4
DLC8
DLC16
MCSLC8
MCSLC16
EXP-M
RMT
DSP
Storage Memory *1
Trunk
Extension
Expansion Master Card
Remote Modem
Installed in
Model No.
KX-NS5110
KX-NS5111
KX-NS5112
KX-NS5134
KX-NS5135
KX-NS5136
KX-NS5180
KX-NS5282
KX-NS5284
KX-NS5290
KX-NS5290CE
KX-NS5162
KX-NS5170
KX-NS5171
KX-NS5172
KX-NS5173
KX-NS5174
KX-NS5130
KX-TDA0196
DSP Card Slot
Networking
QSIG Network
One-look Networking
System Function Call Centre Feature
IP Trunk
IP Trunks
(H.323/SIP)
IP PTs/
KX-UT Series/
IP Softphones
IP Telephone*3
- User Licence
Cellular Phone
Extension
- User Licence
IP-CS Channel
Expansion
ACD Report*2, Announcement of waiting
number for queuing
2 ch
4 ch
8 ch
16 ch
1 ch
5 ch
10 ch
20 ch
Up to 4 ch
1 ch
5 ch
10 ch
20 ch
1 ch
5 ch
SIP Phones
10 ch
20 ch
1 ch
5 ch
Mobile
Extension
10 ch
20 ch
1 CS
Channel Expansion 5 CS
(from 4 to 8 ch) 10 CS
20 CS
Feature
Two-way REC (Recording) Control
Message Backup
IP PTs/
KX-UT Series
2 ch
2 ch
4 ch
User (Mailbox) Licence
Unified Messaging
Channel
Unified
Messaging
System
1 user
5 users
10 users
E-mail Notification 20 users
All users
1 user
5 users
Two-way
Recording/
10 users
Two-way Transfer 20 users
All users
E-mail (IMAP4)
Client/
Trunk/Doorphone Slot
226 (248)
98 (120)
96
50 (72)
24
24
128
128
128
8
44
12
6
32
16
128
6
6
6
258 (288)
130 (160)
128
66 (96)
32
32
128
128
128
8
48
16
8
32
16
128
8
8
8
194 (208)
66 (80)
64
34 (48)
16
16
128
128
128
8
40
8
4
32
16
128
4
4
4
Extension Slot
CA PRO
CA Operator
Console
EXP-M Slot
RMT Slot
Maximum
KX-NSN002
KX-NSN001
1 activation key
16 activation key
KX-NSF201
1 activation key
Preinstalled
KX-NSA201
KX-NSA205
KX-NSA210
KX-NSA240
KX-NSA249
1 user
KX-NSA301
1 user
KX-NSA401
KX-NSU201
KX-NSU205
KX-NSU210
KX-NSU220
KX-NSU299
KX-NSU301
KX-NSU305
KX-NSU310
KX-NSU320
KX-NSU399
24 UM Ports
500 mailboxes
416 users
with CA server 416 users*4
without CA server 4 users/
with CA server 128 users *4
without CA server 128 users/
with CA server 128 users *4
KX-NSF101
1 activation key
KX-NSB0001
KX-NSB0004
KX-NSB0005
KX-NSB0006
KX-NSB0007
KX-NSB0008
KX-NSB0009
KX-NSB0010
KX-NSB0011
KX-NSB0012
KX-NSB0013
KX-NSB0014
KX-NSB0016
KX-NSB0101
KX-NSB0105
KX-NSB0110
KX-NSB0149
KX-NSB0201
KX-NSB0205
KX-NSB0210
KX-NSB0249
KX-NSB0404
KX-NSB0408
KX-NSB0412
KX-NSB0416
KX-NSB0424
KX-NSB0504
KX-NSB0508
KX-NSB0512
KX-NSB0516
KX-NSB0524
KX-NSB0608
KX-NSB0616
KX-NSB0624
KX-NSB0708
KX-NSB0716
KX-NSB0724
KX-NSB0801
KX-NSB0802
KX-NSB0901
KX-NSB0902
KX-NSB1001
KX-NSB1005
KX-NSB1101
KX-NSB1105
KX-NSB1201
KX-NSB1205
KX-NSB1301
KX-NSB1305
KX-NSB1401
KX-NSB1405
KX-NSB1501
KX-NSB1505
16 activation key
CTI interface
Poltys Communication Bridge
Poltys CCAccounting
Poltys CCAccounting A.L.*5
Poltys CCAcc. Enterprise
Poltys CCAcc. Enterprise A.L.*5
Poltys CCView A.L.*5
Poltys CCView add. PBX
Poltys CCRecord SIP A.L.*5 (4 ports)
1 activation key
1 activation key
without CA server 240 users/
3rd Party CTI link
Poltys Number notice (Poltys Dialed Number Notification) A.L. *5
KX-NSU002
KX-NSU003
Preinstalled
KX-NSU102
KX-NSU104
Maximum
without CA server 240 users/
with CA server 1022 users*4
1 activation key
4 activation key
Partner Licence
Poltys CCRecord SIP (4 ports)
32 activation key
512 (1000)
512
336
1000
1000
1000
64
128
128
64
128
128
512
64
64
64
KX-NSA901
KX-NSA905
KX-NSA910
KX-NSA940
KX-NSA949
KX-NSA010
KX-NSA020
Poltys Number notice (Poltys Dialed Number Notification)
416 cellular phone extensions
1000
1000
512 (1000)
1 user
5 users
CA Network Plug-in 10 users
40 users
128 users
CA Thin Client
Thin Client Server Connection
CSTA Multiplexer
Multiple CSTA Connection
CTI Licence
Poltys CCView add. PBX A.L.*5
128 ch
Model No.
All users
1 user
5 users
10 users
40 users
128 users
Poltys CCView
SIP 64 ch
H.323 32 ch
One-look
Networking *1
User Licence
CA Supervisor
*1 Storage Memory for VM Time, ACD Report, SMDR expansion.
*2 An SD card is necessary to use ACD Reports.
*3 IP PTs: KX-NT500/300 series IP proprietary phones, KX-NT265 IP Softphones: KX-NCS8100, KX-TDA0350
SIP Phones: KX-NT700 IP Conferencing phone and Third party SIP phones (SIP hardphones/SIP softphones).
*4 The same number as the maximum number of allowable extensions.
*5 Annual Maintenance Licence.
With 3 KX-NS520
*1 The NS1000 must be used as the master unit.
*2 When Digital XDP is used.
CA Basic-Express
Model No.
KX-NSM102
KX-NSM104
KX-NSM108
KX-NSM116
KX-NSM201
KX-NSM205
KX-NSM210
KX-NSM220
Preinstalled
KX-NSM501
KX-NSM505
KX-NSM510
KX-NSM520
KX-NSM701
KX-NSM705
KX-NSM710
KX-NSM720
KX-NSE101
KX-NSE105
KX-NSE110
KX-NSE120
KX-NSE201
KX-NSE205
KX-NSE210
KX-NSE220
With 2 KX-NS520
Component
Storage Memory Card Slot
Activation Keys
Component
PS
Doorphone
Door Opener
External Sensor
162 (168)
34 (40)
32
18 (24)
8
8
128
128
128
8
36
4
2
32
16
128
2
2
2
With 1 KX-NS520
1 user
5 users
Communication Poltys CA RCS-Start 10 users
Assistant
128 users
1 user
5 users
Poltys CA RCSExtend
10 users
128 users
4 users
8 users
Poltys CCRecord
12 users
Analogue
16 users
24 users
4 users
8 users
Poltys CCRecord
12 users
Analogue A.L.*5
16 users
24 users
8 users
Poltys CCRecord
16 users
Digital
24 users
8 users
Poltys CCRecord
16 users
Digital A.L.*5
24 users
1 port
Poltys CCRecord PRI
2 ports
1 port
Poltys CCRecord
PRI A.L.*5
2 ports
Poltys CCView
1 user
Supervisor
5 users
Poltys CCView
1 user
Supervisor A.L.*5
5 users
Poltys CCView
1 user
CRM P-up
5 users
Poltys CCView CRM 1 user
P-up A.L.*5
5 users
1 user
Poltys CCAgent
5 users
1 user
*5
Poltys CCAgent A.L.
5 users
Combined total for licences:
350/system
Specifications
KX-NS500
KX-NS520
Main CPU
Cortex A8 600 MHz
Power Input
100 V AC to 130 V AC: 2.2 A/200 V AC to 240 V AC: 1.3 A; 50 Hz/60 Hz
Power Consumption (when fully mounted)
Cortex A8 300 MHz
Normal rated power 104 VA
7 years
Memory Backup Duration
Dialling
Trunk
Dial Pulse (DP) 10 pps, 20 pps Tone (DTMF) Dialling
Extension
Dial Pulse (DP) 10 pps, 20 pps Tone (DTMF) Dialling
Mode Conversion
DP-DTMF, DTMF-DP
Ring Frequency
20 Hz/25 Hz (selectable)
Operating Environment
Temperature
0 °C to 40 °C
Humidity
10 % to 90 % (non-condensing)
Conference Call Trunk
32 party conference call (10 x 3-party conference call, 4 x 8-party conference call, etc.)
–
Music on Hold (MOH)
Internal MOH port: 2 ports (Level Control: -31.5 dB to +31.5 dB per 0.5 dB)
External MOH port: 6 ports
MOH: Selectable Internal/External Music Source port
–
–
–
Maximum 6 ports (Volume Control: -15.5 dB to +15.5 dB per 0.5 dB)
External Paging
LAN Port
1 (for LAN connection)
Extension Connection Cable
10BASE-T/100BASE-TX (Auto MDI/MDI-X)
SLT
1-pair wire (T, R)
DPT
1-pair wire (D1, D2)
APT
2-pair wire (T, R, D1, D2)
PT-interface CS
1-pair wire (D1, D2)
PT-interface CS (High-density)
4-pair wire (D1, D2)
DSS Console and Add-on Key Module
1-pair wire (D1, D2)
Air-cooling Method
Fan
Dimension
430 mm (W) x 367 mm (D) x 88 mm (H)
Weight (when fully mounted)
Under 4.5 kg
System Feature Capacity
Item
Routing Plan Table
Absent Message—System
8 x 16 characters
Leading Number Table
Conference
COS
DID/DDI Table
Extension number
Extension Personal Identification Number (PIN)
Host PBX Access Code
Multiple Subscriber Number (MSN)
32 digits, 1000 entries
1 – 5 digits
10 digits, 1 entry/extension
10 digits, 10 entries/trunk group
10 entries per ISDN-BRI port
8
Queuing Time Table
64
Message
Ring Tone Pattern Plan
8
Waiting
Simultaneous Programmers
•one system programmer + 63 personal programmers
•one manager programmer + 63 personal programmers
•64 personal programmers
Simultaneous Programmers
(Web Maintenance Console)
• one Installer level account
• 32 User (User) and User (Administrator) level accounts
SMDR Call Storage
1000 calls (Without SD card)/40000 calls (With SD card)
Charge Record for Hotel
1000 calls (Without SD card)/10000 calls (With SD card)
Verification Code
Verification Code Personal Identification Number (PIN)
Emergency Call
Hot Line
Key Pad Protocol Dial (ISDN Service Access)
Personal Speed Dialling
Quick Dialling
Redial
16 digits, 20 entries
10 digits, 1000 entries
32 digits, 10 entries
32 digits
32 digits
32 digits
32 digits, 1000 entries/tenant
One-touch Dialling—PT
32 digits, 5000 entries/system
One-touch Dialling—PS
32
Call Pickup Group
64
100 records/extn.
1520 records/system
Outgoing Call Log—PS
100 records/extn.
640 records/system
Incoming Call Log—PT
100 records/extn.
3040 records/system
Incoming Call Log—PS + Incoming Call
Distribution Group
256
Message Waiting—PT + SLT
256
OGM Total Recording Time
125 messages
SVM Total Recording Time
120 minutes
Mailboxes
Total Recording Time
Maximum Message Length
Custom Service
32
Trunk Group
64
VM (DTMF) Group
Group Distribution List
Service Group
1
Unified Messaging Ports
2 units x 12 ports (24 channels)
2 groups x 32 channels
Web
Users (User)
P2P Group
32
Maintenance Users (Administrator)
TRS/Barring Level
7
Console
Accounts
TRS/Barring Denied Code
16 digits, 100 entries/level
TRS/Barring Exception Code
16 digits, 100 entries/level
*1 Basis of the number 5,000 (calls per day): Ex. 25 (agent) x 20 (call/hour agent) x. 10 (hour/day)
• For the latest information, please refer to the manual.
• Some operations may vary depending on the type of telephone or Activation Key being used. Please consult a Panasonic sales company for details.
32 entries
7 digits
32
VM (DPT) Group
3 currency characters/symbols
3 digits
PS Ring Group
UM Group
4
7 digits including a decimal
PBX Code
Paging Group
64 (16 extensions/group)
2 ch
1000 records/PBX (Without SD card)/
10000 records/PBX (With SD card)
Leading Number
Unified
Number of Channel for UM
Messaging Length of Personal Greeting
Incoming Call Distribution Group
64
Approx. 20 minutes
Build-in Simplified Voice Message (SVM)
128 (128 extensions/group)
Idle Extension Hunting Group
100 records/extn. or group
Total 2560 records/system
Message Waiting—PS + Incoming Call
Distribution Group
NDSS: Registered Extensions for Monitor PBX
32 digits, 1000 entries/system
User Group
Outgoing Call Log—PT
NDSS: Monitored PBXs
8 (8 members/group for Conference Group Mode,
32 members/group for Broadcast Mode)
48
10 digits
16 digits
TIE Line Routing and Modification Table
Networking
16 digits, 200 entries
10 digits
Hospitality Billing items for guest rooms
and Charge
ManageHotel Operator
ment
Charge Rate
Features
Charge Denomination
8 digits, 4000 entries
48 entries
16 digits, 1000 entries
Authorisation Code for Trunk Group
Number of Channel for SVM
32 digits, 100 entries/extn.
Capacity
Authorisation Code for Tenant
Outgoing Message (OGM)
Voice
Message
24
System Speed Dialling
Conference Group
Call Log and
8
4 digits, 1000 entries
ARS Carrier
Itemised Billing Code
20
Time Service Holiday
TRS/
Barring
Leading Number Exception Table
ARS
64
Printing message
Tenant
Groups
100
3 – 8 parties per conference (32 parties total)
Number of Characters of Name
Special Carrier Access Code
Dialling
Item
1 x 16 characters
Call Park Zone
System
Capacity
Absent Message—Extension
Installer
Password (all account types)
ACD Report Number of Call log for ACD report
8
250
500 subscriber mailboxes
1 System Manager mailbox
1 Message Manager mailbox
40h/200h/400h (SD XS/S/M)
1 - 60 min (programmable)
Unlimited for two-way recording
24 ch
Max: 360s
Up to 200
User: 4 groups, 40 members per group
System: 20 groups, 200 members per group
64 entries
24 ports
492 accounts
8 accounts
1 account
4 – 16 characters
300,000*1
Design and specifications are subject to change without notice.
MG-PBXL003EN 1411ITP-4
For more information please visit
www.nashua.co.za
[email protected]
/NashuaLTD
@NashuaLTD