Border Patrol TC1 manual030612

Border Patrol TC1 manual030612
- GPS Containment System
- Remote Trainer
- Short-Range Tracking Unit
Owner’s
Manual
Please read this manual in its
entirety before using this unit.
1
INTRODUCTION
Thank you for choosing the D.E. Systems Border PatrolTM TC1 for your
dog training needs. This unit features a revolutionary GPS-Guided Fence
system, remote training functions, and waypoint marking capabilities. Up
to 5 collar units can be controlled by the handheld unit.
Utilizing GPS-guided technology, the D.E. Systems Border Patrol TC1
features a portable, wireless, and easy to use electronic fence system.*
It creates a circular fence of up to an 800 yard radius that has a Safe
Zone, Warning Zone, and Stim Zone. It also has our patented Welcome
HomeTM feature allowing a dog to re-enter the Fence area without a
correction.
The D.E. Systems Border Patrol TC1 also includes remote training
features with up to a 2 mile range.** 50 levels of Nick and Continuous
stimulations are available at your fingertips, as well as Jump and Rise
stimulations. The Vibration feature will Vibrate the collar unit. This unit
also has the ability to mark up to 4 different waypoints. If a Fence is
active, the Fence center is also automatically saved as a Waypoint.
The D.E. Systems Border Patrol TC1 remote trainer is a safe and
effective training tool when used properly. Be sure to read through this
instruction manual and the training manuals to get the most out of your
unit. We hope you enjoy using your new D.E. Systems Border Patrol
TC1 unit.
*GPS signal required.
**Maximum line of sight range.
2
TABLE OF CONTENTS
Introduction.............................................................................................2
1. Before you Begin...............................................................................7
- Warnings............................................................................................8
- Caution.............................................................................................10
2. Getting to Know Your System........................................................11
- Package Contents............................................................................12
- Features...........................................................................................13
- Handheld Unit..................................................................................14
- Collar Unit........................................................................................18
- LCD Screen Icon Definitions............................................................20
- Collar LED Light Status....................................................................22
3. Getting Started.................................................................................25
- Charging the System.......................................................................26
- Turning the System ON/OFF...........................................................28
- Acquiring GPS Signal......................................................................29
- Compass Calibration........................................................................30
- Fitting the Collar...............................................................................32
- Finding the Proper Intensity Level...................................................33
3
TABLE OF CONTENTS
4. Fence.................................................................................................35
- Fence Overview...............................................................................36
- Fence Area Terms...........................................................................38
- Setting Up Fence Boundaries..........................................................39
- Activating/Deactivating Fence..........................................................42
- Creating Visible Fence.....................................................................42
- Fence View Screen..........................................................................43
- Reading Fence View Screen...........................................................44
- Collar Status....................................................................................45
- Switching Between Collars..............................................................46
- “Welcome Home” Fence Feature.....................................................47
- Testing Fence..................................................................................47
5. Training.............................................................................................49
- Training Home Screen.....................................................................50
- Training Functions...........................................................................51
- General Training Mode Information.................................................52
- Jump and Rise Stimulations............................................................53
- Testing Training Functions...............................................................54
4
TABLE OF CONTENTS
6. Marking Waypoints..........................................................................55
- Mark Overview.................................................................................56
- Mark Current Location.....................................................................57
- Find Previously Marked Waypoints..................................................58
- Edit/Delete Marked Waypoints.........................................................59
7. Setup.................................................................................................61
- Setup Overview................................................................................62
- System.............................................................................................62
- Adding a Collar Unit.........................................................................63
- Edit Name & Color / Delete Collar...................................................64
- GPS/RF............................................................................................65
- Alerts................................................................................................68
- Display.............................................................................................69
8. Troubleshooting, FAQ, Maintenance, Warranty & Repair............71
- Troubleshooting...............................................................................72
- FAQ..................................................................................................74
- Maintenance....................................................................................76
- Warranty & Repair...........................................................................77
Terms of Use & Liability Limitations...................................................78
FCC & IC Compliance...........................................................................79
5
6
1
Before You Begin
Please read this manual in its entirety before use.
7
WARNINGS
The Dog Expedition Systems Border Patrol TC1 GPS Fence and
Training system is a safe and effective training tool when used properly.
This manual provides essential user information for the proper operation
of this unit. Please read the instruction manual and training manuals
completely before using this product.
General Warnings
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8
Keep away from Children.
Do not operate unit outside these temperatures: -2º F to 130º F.
Do not recharge the unit outside these temperatures: 33º F to 105º F.
Do not leave unit in or around a high temperature heat source. In
particular, do not leave unit unattended in a vehicle on a hot day or
exposed directly to sunlight for extended periods (see battery
warnings).
Do not operate in areas of high humidity for extended periods.
Do not leave unit unattended.
Do not leave unit in an area where a dog can reach and chew on it
(see battery warnings).
Do not use unit while operating a vehicle, gun, or dangerous tool.
Keep unit watertight. Check that all covers and plugs are in good
condition and properly seal the unit as water may seep in if not sealed.
Check unit for proper tightness of screws, gaskets, and plugs before
each use.
Do not take apart or open the Border Patrol Unit, as this may void
your warranty.
WARNINGS
Battery Warnings - This unit uses volatile Lithium-Ion batteries and
requires special care. Failure to follow the battery guidelines may result
in fire, explosion, chemical burn, electrolyte leak, injury, and/or shortened
battery life span.
Ÿ Make sure to observe the correct polarity when inserting batteries.
Match the + and - labeled on the battery and in the battery
compartment. Inserting batteries incorrectly may result in permanent
damage to the unit.
Ÿ Keep batteries away from fire and do not leave batteries/units
unattended in high temperature locations, under direct sunlight or in a
hot vehicle.
Ÿ Keep batteries away from Children.
Ÿ Do not pierce, drop, or cause high impact to the battery as this may
cause the battery to overheat, explode, or cause a fire.
Ÿ Use only an authorized D.E. Systems charger and wall adapter.
Ÿ Do not leave batteries unattended. In particular, do not leave in an
area where an animal or dog may chew on the batteries.
Ÿ Although your unit will go into a trickle charge, it is recommended that
the units are disconnected from the charger when charging is
complete.
Ÿ Fully charge and test your unit about once a month when storing your
unit for an extended period of time.
Ÿ Do not store your unit in extremely hot or cold conditions.
Ÿ Store your unit in a dry environment.
Ÿ Dispose of batteries properly by calling your local waste service.
9
CAUTION
Ÿ Before training, your dog should be examined by a veterinarian to
assure that your dog is in good health.
Ÿ Do not use with aggressive-tempered dogs.
Ÿ Never leave your dog unattended with the unit on. Since no
electronic device is perfect, there is a possibility that your dog may
receive an unintentional electric stimulation.
Ÿ Your Border Patrol training collar is a very valuable tool if used
correctly. It is extremely important that you completely understand all
the functions of the collar and how to properly train with it before
placing it on your dog.
Ÿ To prevent neck irritations, the collar should never be worn for
more than 12 hours a day. Changing the collar location on the dog’s
neck daily will also help prevent irritations. It is recommended to
reposition the collar every 1-2 hours of use (see fitting collar unit pg.
32).
Ÿ It is important to keep the collar clean. Clean the electrodes regularly
with a mild anti-bacterial soap.
Ÿ If an irritation is found, carefully wash the dog’s neck with soap and
water and then wipe the area with Hydrogen peroxide. Dry thoroughly
and apply an antibiotic ointment. If condition persists beyond 48 hours,
please see a veterinarian.
CAUTION - Be sure to test your unit before placing the collar unit on
your dog(s). Always checking your collar system before use will
help prevent possible interruptions and inconsistencies during
training and field time.
10
2
Getting to Know
Your System
11
PACKAGE CONTENTS
Ÿ Water-resistant Handheld Unit with antenna
Ÿ Waterproof Collar Unit with belt assembly
Ÿ Charger
Ÿ Test light
Ÿ Boundary flags
Ÿ Screen Cover
Ÿ Lanyard
Ÿ Carrying Case
Ÿ User manual
Ÿ Training manuals
Ÿ Warranty card
12
FEATURES
Ÿ GPS Guided e-Fence, e-Collar Training Unit, and Short-Range
Tracking Unit operating on 900 MHz radio frequency
Ÿ Rechargeable Li-Ion Batteries in both Handheld and Collar Units
Ÿ Water-resistant Handheld Unit and waterproof Collar Unit
Ÿ High resolution 2.4’’ TFT Color LCD
Ÿ Expandable up to 5 dogs with TC1 Add-On units (sold separately)
Ÿ GPS e-Fence Mode
Ÿ Containment area: 15 yard to 800 yard radius from Center Point
Ÿ Warning Zone Notifications: Vibration or Audible Beep
Ÿ V+S or B+S: Vibration or Audible Beep with delayed stimulation
Ÿ 50 levels of stimulation in Stimulation Zone
Ÿ Training Mode
Ÿ 50 adjustable intensity levels of Momentary (“Nick”) Stimulation and
Continuous Stimulation
Ÿ Positive Vibration, Jump Stimulation, Rise Stimulation
Ÿ Training Range of up to 2 miles (line of sight)*
Ÿ Short-Range Tracking and Status Updates when e-Fence is Active
Ÿ Track Location up to 2 miles (line of sight)*
Ÿ Read status of collar: battery life, out of fence area, etc.
Ÿ Mark up to 4 Waypoints (plus automatically saved Fence Center)
*NOTE - Radio Communication between the handheld unit and the collar
unit varies greatly according to factors such as: terrain, obstructions,
weather, electromagnetic interferences, etc. Having an unobstructed
line-of-sight between the handheld unit and the collar unit will produce
the best communication signal between the units and the greatest range.
13
HANDHELD UNIT
Front View
Color LCD Screen
Nick Button
Continuous Button
Jump Button
Menu/Power Key
RF Antenna
Vibration Button
Rise Button
Dog Selection
Button
Mark Key
Up Key
Left (Toggle
Screen) Key
Enter Key
14
Right (PING) Key
Down Key
HANDHELD UNIT
Color LCD Screen - Displays Training, Fence, and Mark information.
RF Antenna - Aids in communication between handheld unit /collar unit.
Nick Button - Quick, split-second stimulation.
Continuous Button - Continued Stimulation while button is pressed (8
second safety shutoff).
Jump Button - User-programmed Jump stimulation level without
changing default stimulation level (see pg. 53).
Vibration Button - Applies Vibration only.
Rise Button - Stimulation that gradually increases intensity level while
button is pressed. (see pg. 53).
Dog Selection Button - Selects desired collar when multiple collars are
programmed to the handheld unit (see pg. 46).
Menu/Power Key - Powers the handheld unit ON/OFF and accesses
Menu. Also acts as BACK button in certain menus.
Mark Key - Accesses Mark menu to mark and find waypoints. Also acts
as NEXT or END buttons in certain menus.
Directional Keys - Up/Down/Left/Right Keys navigate through menus.
Up/Down Key - Increases/decreases intensity level.
Toggle Screen - Toggles between Training and Fence or Mark screens.
Ping Key - Sends signal to collar unit for location and status updates.
Enter Key - Selects menu item.
15
HANDHELD UNIT
Back View
RF Antenna
Lanyard
Attachment Slot
USB Port Cover
USB Connector
Port (under cover)
Battery Cover
Locking Screw
Battery Cover
16
HANDHELD UNIT
RF Antenna - Antenna for communication between handheld unit and
collar unit.
Lanyard Attachment Slot - Attachment point for optional lanyard.
USB Connector Port - Connection point to charge handheld unit.
USB Port Cover - Cover protecting USB Port from dirt and debris.
Battery Cover - Cover enclosing the handheld unit's rechargeable
batteries.
Battery Cover Locking Screw - Screw that locks down the Battery
Cover keeping it weather tight. It can be loosened/tightened with a coin
or large flathead screwdriver.
NOTE - Your Handheld Unit will come without the battery installed. To
install the battery:
1. Unscrew the Locking Screw and remove the Battery Cover.
2. Insert the battery with the terminals pointing towards the top of the
Handheld Unit and the positive terminal on the left.
3. Replace the Battery Cover and secure with the Locking Screw.
17
COLLAR UNIT
Front View
GPS Antenna
Belt
Electrodes
RF Antenna
LED Light
Back View
Power Button
Battery
Charging Port
Charging Port
Cover
18
COLLAR UNIT
FRONT VIEW
GPS Antenna - Antenna used to obtain GPS signal.
RF Antenna - Antenna for communication between handheld unit and
collar unit.
Belt - Flexible nylon collar belt.
Electrodes - Makes contact with dog's skin for stimulation.
LED Light - Indicates status and errors of collar unit.
BACK VIEW
Power Button - Turns collar unit ON/OFF.
Battery Charging Port - Connection point to charge collar unit.
Battery Charging Port Cover - Cover protecting Charging Port from dirt
and debris.
19
LCD SCREEN ICON DEFINITIONS
The System Information Bar is located
at the top of the LCD screen and
provides information and status of the
handheld unit and collar unit.
ICON
System Information Bar
DEFINITION
Current time (must establish GPS signal).
Indicates that the handheld unit is active.
Indicates that the collar unit is active. Color of
collar unit currently being controlled is shown.
Battery status of handheld unit and collar unit. (see
pg. 26 for more information on Battery status).
GPS signal status of handheld unit and collar unit
(see pg. 29 for more information on GPS signals).
RF signal strength between handheld unit and
collar unit. Zero bars and gray icon indicates lost
RF signal.
Intensity level of selected collar unit.
Fence status. Yellow icon indicates active Fence.
20
LCD SCREEN ICON DEFINITIONS
Training Screen
ICON
Fence Screen
Mark Screen
DEFINITION
Intensity level of selected collar unit in Training
Screen.
Indicates True North in Fence Screen.
Handheld unit icon used to show location of
handheld unit in Fence Screen.
Collar unit icon used to show location and status of
collar unit in Fence Screen (see pg. 45).
Waypoint icon used to show location of waypoint in
Mark Screen (see pg. 58).
21
COLLAR LED LIGHT STATUS
CLASSIFICATION
ACTION
Powering ON
Turning ON/OFF
Powering
OFF
New Collar
Programming
LED COLOR/ PATTERN
Green -Solid LED for
approximately 2 seconds
Green - Solid LED for
approximately 3 seconds
Green - When holding Power
Button, LED will blink for 8
seconds and then stay on solid.
Green - 3 sets of 3 rapid blinks,
collar then powers OFF.
RED - 3 sets of 2 rapid blinks,
collar then powers OFF.
Collar Programming Successful
Programming
Unsuccessful
Programming
While
RED - Solid LED light.
Charging
Fully Charged Green - Solid LED Light.
Charging*
Error Signal
Orange - Solid LED light after
approximately 7 hours of
charging. Try charging again.
Repeated Error Signal may
indicate need to replace battery.
*NOTE - When charging, collar functions are inactive and collar will not
respond to the handheld unit. When the charging cable is disconnected,
collar unit will be OFF.
22
COLLAR LED LIGHT STATUS
CLASSIFICATION
Operation
Warning
ACTION
Powered ON
CONT, JUMP,
RISE
NICK
VIB
LED COLOR/ PATTERN
Green -Flashes every 2 seconds.
RED - Flashes when emitting
selected stimulation.
RED - Flashes once quickly.
RED - Solid LED while vibrating.
Orange - Flashes every 2
seconds when battery life is less
than 50%.
Low Battery
RED - Flashes every second
when battery life is less than
10%.
Orange - 3 rapid blinks every 2
No GPS Signal
seconds
Orange → RED - LED cycles
Not Paired to
through O/R 6 times, then collar
Handheld Unit
powers OFF.
Green → RED - Solid G and
Searching for
flashes R for 2 minutes, then
Paired
collar powers OFF if handheld
Handheld Unit
unit not found.
Communication Orange → RED - Continuously
Error
alternates between O/R flashes.
23
24
3
Getting Started
25
CHARGING THE SYSTEM
All D.E. Systems units are equipped with rechargeable Lithium-Ion
batteries. Li-Ion batteries are not memory sensitive and do not require
depletion before recharging. On average, the handheld unit will last
approximately 6-12 hours and the collar unit will last approximately 12-24
hours depending on use, care, and condition of the batteries.
The batteries come partially charged from the factory. However, it is
recommended that the batteries are given a full charge before initial use.
WARNING - Always keep batteries away from flammable substances
(especially when charging). DO NOT CHARGE WHILE THE UNIT IS
WET. See pg. 9 for more battery precautions and warnings.
NOTE - When storing the unit for long periods, remove the battery from
the Handheld Unit. Give your system a full charge and test your system
(see pg. 54) once every 4 to 6 weeks.
The battery icon in the System Information Bar will indicate the
current status of the battery for the transmitter and collar unit.
Full battery level status when handheld unit is plugged into
charger (handheld unit battery only).
Battery level status. Four bars indicates full charge. The bars will
disappear as the battery depletes. Bars will fill during charge.
Battery level is low and will need to be charged.
Battery no longer has a sufficient charge and the unit will shut down.
26
CHARGING THE SYSTEM
Charging the Handheld unit
1. The handheld unit can be ON or OFF during charging.
2. Pull out the USB Port Cover to expose the USB Connector Port.
3. Plug the AC Adapter into a standard electrical outlet and connect the
USB charging cable to the handheld unit. The battery icon in the
Systems Information Bar (when powered ON) or a large battery icon
on the LCD screen (when powered OFF) will begin to fill, indicating
that the transmitter is charging.
4. Continue charging until the battery icon in the System Information
Bar is full and green (when powered ON),or the large battery icon is
full and “COMPLETE” shows on the screen (when powered OFF).
5. Disconnect the USB charger from the handheld unit and securely
replace the USB Port Cover.
Charging the Collar Unit
1. Pull out the Charging Port Cover to expose the Charging Port.
2. Plug the AC Adapter into a standard electrical outlet and connect the
charger into the Charging Port. If the collar unit was ON, it will
automatically shut off and go into the charging mode.
3. The LED Light on the collar unit will remain solid RED while charging.
4. Continue charging until the LED Light becomes solid GREEN,
indicating that charging is complete.
5. Disconnect charger from collar unit and securely replace the
Charging Port Cover.
NOTE - A solid ORANGE LED light after 7 hours of charging indicates an
error in charging (see pg. 22). Try charging the collar unit again.
27
TURNING THE SYSTEM ON/OFF
Turning the Handheld unit ON
1. Press and hold the MENU/PWR button on the handheld unit until the
D.E. Systems startup logo appears on the LCD screen.
2. Release the button to begin the startup sequence.
Turning the Handheld unit OFF
1. Press and hold the MENU/PWR button on the handheld unit the
screen goes blank.
Turning the Collar Unit ON
1. Press and hold the Power Button on the collar unit. The green LED
will light solid for approximately 3 seconds.
2. Release the Power Button when the green LED light begins to flash.
The collar unit will vibrate, indicating the unit is now ON.
Turning the Collar Unit OFF
1. Press and hold the Power Button on the collar unit. The green LED
will light solid for approximately 3 seconds.
2. Release the Power Button after the Audible Beep and the green LED
light turns off. Collar Unit is now OFF.
NOTE - When powering ON the collar unit, be sure to have the handheld
unit powered ON. During the initial startup, if the collar unit does not
establish communication with the handheld unit within 30 seconds, the
collar unit will automatically shut down.
28
ACQUIRING GPS SIGNAL
NOTE - GPS Acquisition Times and Signal Strength may vary according
to factors such as trees, buildings, weather, overhead obstructions, and
proximity to electromagnetic interferences. For best results, find an open
area away from these factors. Wait at least two minutes AFTER GPS
signals have been acquired. GPS Acquisition Times can take from 2 to
15 minutes (see H-Value on pg. 66).
1. Go to an open area away from obstructions and a clear view of the
sky and power units.
2. Make sure handheld unit and collar units are not closer than 1 ft (30
cm) from each other. Both units have electromagnetic activity that
can interfere with each other.
3. Turn the units ON.
4. Wait for confirmation of GPS signal on the transmitter and collar unit.
5. Wait another two minutes after GPS signal has been acquired for the
most accurate GPS coordinates.
- Good GPS Signal: Unit is ready for Fence use.
- Weak or no GPS Signal: Unit is not ready for Fence use.
- GPS Signal OFF: GPS Signal must be ON before Fence use.*
*NOTE - Reception of GPS signals can be turned on and off (see pg. 65).
CAUTION - Do not place the collar unit on your dog until GPS signal
has been acquired.
29
COMPASS CALIBRATION
The D.E. Systems handheld unit utilizes a high performance electronic
compass chip in order to get accurate fence and tracking data. This
compass must be calibrated by the user. The compass should be the
first time it is used, after storage periods, after new batteries are installed,
and after long distance changes on the handheld’s last known location.
For best results, calibrate the compass each time the handheld unit
is powered on.
Always calibrate the compass outdoors and away from magnetic fields
such as metals, cell phones, cars, buildings, electricity sources, trees,
etc.
Calibrating the compass requires rotating the handheld unit along three
different axes, the X, Y, and Z axes.
NOTE - Hold handheld unit horizontal and parallel to the ground with the
screen facing the sky.
To Calibrate Compass:
1. Begin the Calibration process by pressing Menu → Setup →
Compass Calibration, and the follow the directions on screen.
2. Hold unit horizontally and parallel to the ground so that the screen is
facing the sky.
30
COMPASS CALIBRATION
3. Roll: As shown in fig. 1 below, roll the unit twice at a speed that
matches the indicator bar on screen.
4. Rotate: As shown in fig. 2 below, rotate the unit twice at a speed
that matches the indicator bar on screen.
5. Flip: As shown in fig. 3 below, flip the unit twice at a speed that
matches the indicator bar on screen.
6. If “calibration successful” appears, press OK. If “calibration failed”
appears, exit and repeat the process.
Fig. 1 Roll
Fig. 2 Rotate
Fig. 3 Flip
31
FITTING THE COLLAR
CAUTION - Do not fit the collar on your dog with the collar unit ON.
Proper collar tightness and position are very important to ensure
safe and consistent collar use.
All electronic collars need to be very snug around the dog’s neck to work
properly. They must be just tight enough to allow the “contacts” or
electrodes to make good contact on your dog’s skin. If the collar is too
loose, the stimulation may not work properly because good/consistent
skin contact is not being achieved. This can directly affect the
performance of the collar unit and whether or not the dog will receive the
stimulation. Always check for good contact to the skin if it appears that
your dog is not responding to the stimulation. A loose collar can also
result in skin irritations from moving or rubbing too much against the
dog’s neck while they are running or training. A proper fit will help
prevent this from occurring.
1. Place the collar unit high and tight on your dog’s neck with the collar
receiver box centered below the neck.
2. The collar should be tight enough to fit two fingers between the collar
belt and your dog’s neck, but not so tight that it restricts your dog’s
breathing.
NOTE - The GPS Antenna on the collar unit must be pointing upwards
with a clear, unobstructed view of the sky to ensure proper reception of
the GPS signal.
CAUTION - Cutting the collar belt is not recommended. The collar
belt may start to fray/unravel if cut.
32
FINDING THE PROPER INTENSITY LEVEL
WARNING - Do not set the intensity until you have read this manual
and have familiarized yourself with this unit.
It is very important to set the correct intensity level on your unit before
beginning your training sessions to provide the proper level of stimulation
and avoid over-stimulating your dog. The intensity level can be changed
from the Training Screen by pressing Up on the directional keys to
increase the level and Down on the directional keys to decrease the level.
To Find the Proper Intensity Level:
1. Set the Intensity Level to the lowest level.
2. Turn the Collar unit ON and then fit it properly around your dog’s
neck (see fitting collar on pg. 32)
3. Press the Continuous button (‘C’) and check for a reaction.
Indications of your dog feeling the stimulation include outward signs
of discomfort or confusion on it’s face, ears perking up, changes in
tail movements, etc.
4. If there are no signs of your dog feeling the stimulation, increase the
Intensity Level in increments of one until your dog reacts to the
stimulation.
After your dog feels the stimulation, increase the Intensity Level by one
or two levels. This should be your dog’s ideal training level.
NOTE - Some dogs may require a higher or lower stimulation level
depending upon their individual temperament and/or size.
33
34
4
Fence
NOTE: Please read through the Fence Boundary Training Manual
BEFORE using the Fence features of the Border Patrol Unit.
35
FENCE OVERVIEW
The D.E. Systems “Border Patrol” GPS Fence creates a circular fence
anywhere a GPS signal is available.
1. The fence radius can be as small as a 15 yard radius to as big as an
800 yard radius from a chosen center point using GPS technology.
2. The Warning Zone and Stimulation Zone are user-programmable.
3. Choose from 5 different Warning options (Vibration only, Beep only,
Vibration + delayed Stim, Beep + delayed Stim, or none).
4. The Patented “Welcome HomeTM” safety feature prevents accidental
stimulation upon re-entry should your dog leave the boundary area.
5. The automatic safety shut-off feature stop stimulation after 8
seconds to prevent accidental or prolonged stimulation and will begin
again after 8 seconds.
6. “GPS SignalSafeTM” prevents accidental stimulation if the GPS signal
is weak or lost.
7. “ActiveFenceTM” allows the fence to be active even if the handheld
unit is powered OFF.
8. On-Screen Alerts show when your dog is in the warning zone,
stimulation zone, or out of the fenced area.
9. Min/Max Fence Settings
a) Zone – Each zone has a minimum of a 15 yard radius.
b) Min/Max Fence – The largest fence has an 800 yard radius to
the end of the boundary. The smallest fence can emit a Warning
at a 15 yard radius.
36
FENCE OVERVIEW
Tips on Using Fence Mode
Ÿ Read Fence Training Manual before using Fence mode.
Ÿ Always test your Fence settings before use (see pg. 47).
Ÿ The handheld unit and collar unit(s) must acquire a GPS Signal before
using Fence mode (see pg. 29). If a GPS signal is not acquired, turn
unit OFF and back ON.
Ÿ Do not set up a Fence where satellite signals may be obstructed or
interrupted. GPS coordinates can be inaccurate. For the best results,
avoid marking the center of the fence and boundary points close to
buildings, trees, overhead obstructions, or anything that can cause
electromagnetic interference. These interferences can cause
miscalculations in GPS coordinates. Be sure to test the center point
and boundary points after fence settings have been saved (see pg. 47).
Ÿ Lost GPS Signal Alert - An "X" will appear on the bottom left corner of
the handheld unit when the collar unit’s GPS signal is lost. The GPS
signal icons will also turn red.
Ÿ The handheld unit and collar unit(s) must have Radio communication
between each other in order for features to work properly.
Ÿ Find proper intensity level for each dog before use (see pg. 33).
Ÿ Keep handheld unit flat for accurate compass readings.
Ÿ All training functions are available in the Fence mode.
Ÿ Use the Left directional key to quickly switch between Fence View and
Training View.
WARNING - Always Deactivate Fence when not in use.
37
FENCE AREA TERMS
Please refer to fig. 1 for these terms.
Fence Center - The center point of the fence. Distances are measured
from the Center.
Safe Zone - The desired area where the dog can freely roam without
correction.
Warning Zone - The area outside the Safe Zone where the dog will
receive a warning as a reminder that he/she has left the Safe Zone This
warning can be a Vibration, Beep, Vibration with delayed Stimulation,
Beep with delayed Stimulation, or the warning can be deactivated.
Stimulation Zone - The area outside of the Warning Zone where the
dog will receive a stimulation.
Fence Boundary - The
outer boundary of the
Fence
Fence. If the dog
Center
crosses the boundary
and exits the fence area,
Safe Zone
he/she will no longer
receive a warning or
Warning
stimulation. The
Zone
Welcome Home feature
x
will allows the dog to
Stimulation
re-enter the Safe Zone
Zone
without receiving a
correction.
Fence
Boundary
Fig. 1
38
SETTING UP FENCE BOUNDARIES
WARNING - Do not put the collar on your dog until Fence
boundaries have been physically tested. Boundary distances may
vary according to GPS coordinate accuracy, which can be
inaccurate +/- 10 yards. Both Fence Center and Zones can have
inaccuracies. It is important to physically test boundaries (see pg.
47) to accurately mark boundary points.
NOTE - You will need to establish a clear GPS Signal for the Fence
mode (see pg. 29).
1. Make sure both handheld transmitter and collar units are powered on
and have good GPS signals and RF Signals (see fig. 1 below).
2. To set up
Fig. 2
Fig. 1
boundaries,
navigate to MENU
→ Fence → New
Settings → Enter
3. Stand with the
handheld
transmitter unit in
the location of the
desired Center
Point of the fence
and click NEXT
(see fig. 2 to right).
39
SETTING UP FENCE BOUNDARIES
4. Choose the distance from the Center Point to the beginning of the
Warning Zone. This will be be the Safe Zone.
a) Press ENTER in the highlighted box to change the distance (see
fig. 1 below).
b) Using the navigation keys, enter the desired number and press
OK when finished (see fig. 2 below).
5. Choose the Warning Signal for the Warning Zone.
a) Highlight the Warning Signal Box and use the left or right
Directional Key to select Vibration, Beep, Vib with delayed
Stim, Beep with delayed Stim, or None. (see fig. 3 below).
Fig. 1
40
Fig. 2
Fig. 3
SETTING UP FENCE BOUNDARIES
6. Choose NEXT to move on to Stimulation Zone settings.
7. Choose the distance from the Center Point to the beginning of the
Stimulation Zone. This will be the Warning Zone.
a) Press ENTER in the highlighted Stim Zone Starts @ box to
change the distance.
b) Using the navigation keys, enter the desired number and press
OK when finished.
8. Choose the Stimulation Level for the Stimulation Zone.
a) Press ENTER in the highlighted Stim Option box to change the
Stimulation Level.
b) Using the navigation keys, enter the desired number and press
OK when finished. Enter ‘0’ if no stimulation is desired.
9. Choose NEXT to continue to Stimulation Zone End settings.
a) Press ENTER in the highlighted Stim Zone Ends @ box change
the distance.
b) Using the navigation keys, enter the desired number and press
OK when finished.
11. Choose NEXT to save the new Fence settings. After settings are
saved, the Fence Menu screen will be shown.
To Edit Current Fence Settings With the Same Fence Center:
1. MENU → Fence → Edit Settings → Enter
2. Follow steps 4-11 in “Setting Up Fence Boundaries”.
NOTE - Only one Fence setting can be saved at a time. Changing the
Fence settings will delete the previously saved Fence settings.
41
ACTIVATING / DEACTIVATING FENCE
To Activate Fence:
1. Press MENU → Fence → ENTER
2. Highlight Activate and press ENTER
3. The Fence is now active and the Fence View Screen will be shown
(see fig. in next page).
To Deactivate Fence:
1. Press MENU → Fence → ENTER
2. Highlight Deactivate and press ENTER
3. The Fence is now deactivated and the Training Screen will be shown.
WARNING - Deactivate Fence when not in use.
CREATING VISIBLE FENCE
NOTE - GPS coordinates can be inaccurate +/- 10 yards. Both Fence
Center and Fence Zones can have inaccuracies. It is important to create
visible cues for your dog and fully test the boundaries.
Creating a visible fence:
1. Activate Fence.
2. Holding the collar unit at your dog’s neck level, walk towards the
warning zone and place a flag or marker at the point where the collar
unit gives its warning.
3. Walk back into the safe zone and repeat step 3 until a visible
boundary is established. The distance between flags will vary on the
size of the fence. 10 ft. intervals are suggested.
42
FENCE VIEW SCREEN
Selected Collar
GPS Status
Transmitter
GPS Status
Selected Collar
Distance from
Fence Center
Active Fence
Selected Collar
Intensity
Selected Collar
Fence Center
Transmitter
Location
Active Collars
and Status
Actual North
Selected Collar
Status
43
READING FENCE VIEW SCREEN
CAUTION - This device is not intended to be a tracking unit. Direction of
icons may be inaccurate by +/- 20 degrees. Readings can be affected
by electromagnetic interferences, obstructions, or loss of line of site.
NOTE - Be sure to hold the handheld unit parallel to the ground with the
screen facing towards the sky to properly view direction.
Actual North and Onscreen North are differing values. The moving Red
dot is Actual North while “N” at the top of the screen is Onscreen North.
Matching Actual North with Onscreen North will show proper direction of
units relative to Fence Center. To do this, hold the handheld unit parallel
to the ground and rotate the handheld unit (and your body) until the Red
Dot matches with “N” (see fig. 1 below).
Fig. 1
The Paw Icon shows direction and distance of
the collar unit. The Person Icon shows direction
of handheld unit. Icons will show on the corner
edges of the compass screen unless it is within
10 yards of the Fence center, in which case it
will show in the center and read “Near.”
To get direction and distance of collar unit
relative to the handheld unit, stand at Fence
Center. The center of the screen is always
Fence Center, not the position of the handheld
unit.
44
COLLAR STATUS
Collar information and status is displayed on the Fence screen. The top
left corner shows distance from Fence Center. The top right corner
shows which collar’s information is being displayed. The bottom left
corner shows the collar’s status (an “X” loss of collar unit GPS Signal).
Collar is in Safe Zone (see fig. 1 below). No warnings or
stimulation are being applied.
Collar is in Warning or Stim Zone (see fig. 2 below). Bottom left
corner shows type of warning or stimulation being received.
Collar is outside Fence area (see fig. 3 below). Bottom left corner
shows “OUT”. No warnings or stimulation are applied.
Fig. 1
Fig. 2
Fig. 3
45
SWITCHING BETWEEN COLLARS
If multiple collars are registered to the handheld unit, pressing the DOG
button selects a different collar unit. The information onscreen will
change color to match the chosen collar. Each time the DOG button is
pressed, the handheld unit will cycle through the active collars (see fig. 1,
2, 3 below).
The collar unit currently being displayed and its intensity level will also
appear in the System Information Bar. Remote training functions can be
used while in Fence mode. The handheld unit stores each collar’s
respective stimulation levels and settings so they will not have to be
changed each time a different collar is chosen.
Fig. 1
46
Fig. 2
Fig. 3
“WELCOME HOME” FENCE FEATURE
The D.E. Systems Border Patrol’s “Welcome HomeTM” feature allows
your dog to re-enter the fence area and Safe Zone without correction,
preventing confusion to your dog and encouraging a safe return.
If your dog crosses the outer fence boundary, he will NOT receive a
correction upon re-entry. Similarly, if your dog crosses the Stim Zone, he
will NOT receive a warning upon re-entry into the Warning Zone or Safe
Zone.
NOTE - Welcome Home only applies if there is a zone breach. For
example, if your dog enters the stimulation zone, a correction will not be
applied when re-entering the warning zone. Welcome Home will be
reset once collar unit is inside the safe zone.
TESTING FENCE
WARNING - Test your Fence settings with the test light before
placing the collar unit on your dog. Use your handheld unit to
check distance and warning/stimulation being applied.
To Test Fence Center:
1. Activate Fence and navigate to Mark → Find Mark. Highlight
“Fence Center” and choose Option → Goto → Enter.
2. Walk approximately 10-20 yards away from assumed center and
view direction and distance to fence center.
3. Repeat step 2 in the N, NW, W, SW, S, SE, E, NE sections of the
fence to find the approximate fence center.
47
TESTING FENCE
To Test the Warning Zone:
1. Activate Fence and take collar slightly past the Warning Zone. The
handheld unit can be used to gauge distance.
2. Check to see if the collar unit emits the desired warning. The
handheld unit will also indicate that the collar is in the Warning Zone
3. Move back into the Safe Zone and repeat step 2 at different points of
the Fence.
To Test the Stim Zone:
1. Activate Fence and take collar slightly past the Stim Zone The
handheld unit can be used to gauge distance.
2. Check the test light to see if the collar unit emits a correction. The
handheld unit will also indicate the collar is in the Stim Zone.
3. Move back into the Warning Zone or Safe Zone and repeat step 2 at
different points of the Fence.
4. Move outside of the Fence Boundary and check if the collar stops
emitting stimulation.
NOTE - Keep transmitter and collar unit apart for more accurate readings.
CAUTION - Use Fence training manual before using this unit.
WARNING - Always deactivate the fence from the handheld unit
when not in use to prevent accidental stimulation.
48
5
Training
49
TRAINING HOME SCREEN
System Information Bar
Registered
Collar List
Nick
Stimulation
Vibration
Continuous
Stimulation
Rise
Stimulation
Jump
Stimulation
Dog
Selection
Intensity
Level
MENU
50
MARK
TRAINING FUNCTIONS
Systems Information Bar: Displays the status of the handheld unit and
collar unit(s).
Registered Collar List - Displays all collars registered to the handheld
unit. Registered collars that are ON show with assigned color. Current
active collar will be highlighted with an arrow. Registered collars that are
OFF will show gray.
Nick Stimulation ('N') - Quick, split-second stimulation.
Continuous Stimulation ('C')- Continued Stimulation while button is
pressed (8 second safety shutoff).
Jump Stimulation ('J') - User-programmed Jump stimulation level
without changing default stimulation level (see pg. 53).
Vibration ('V')- Applies Vibration only.
Rise Stimulation ('R') - Stimulation that gradually increases intensity
level while button is pressed. (see pg. 53).
Dog Selection Button ('D') - Selects desired collar when multiple collars
are programmed to the handheld unit (see pg. 63). The collar currently
being controlled will be highlighted in the Registered Collar List. The
settings for each respective collar will be saved in the handheld unit.
Intensity Level - Shows the current intensity level setting.
MENU - Shows a list that lets you choose “Fence”, “Training”, or “Setup”.
MARK - Shows a list of “Mark” options (see pg. 55 for more on marking
objects/locations).
51
GENERAL TRAINING MODE INFORMATION
The D.E. Systems Border Patrol TC1 remote trainer is a safe and
effective tool that makes training sessions more efficient and productive
when used properly.
Training Features
Ÿ Up to 2 mile range (line of sight)
Ÿ 50 levels of stimulation
Ÿ 4 different stimulation types (Nick, Continuous, Jump, Rise)
Ÿ Vibration feature vibrates collar unit
Ÿ Training functions available in all modes (except when navigating
through menus)
Ÿ Handheld unit can control up to 5 collar units
Ÿ Intensity levels and settings are stored for each collar unit
Tips on Using Training Mode
Ÿ Read Basic Training Manual before training with this unit.
Ÿ Always test your unit before use (see pg. 54).
Ÿ Do not attach leash/lead to collar unit. Use a separate collar.
Ÿ The handheld unit and collar unit(s) must have Radio communication
between each other. Check the RF communication bars in the System
Information Bar to see the communication strength.
Ÿ Find proper intensity level for each dog before use (see pg. 33).
Ÿ Use the Left directional key to quickly switch between Training View
and Fence view or Mark view.
WARNING - Never stimulate your dog out of anger or frustration.
52
JUMP AND RISE STIMULATIONS
Jump stimulation is an ideal feature when regularly using two different
stimulation levels in training. It is also a great safety tool for emergency
situations when your dog gets excited and cannot feel or ignores the
normal intensity level. Pressing the Jump button rather than increasing
the intensity level manually will save precious time.
To set the “Jump” level:
1. Press and hold the JUMP button.
2. While holding the JUMP button, set the desired intensity level by
using the Up and Down directional keys.
3. Release the JUMP button. The Jump level is now programmed.
Changing the NICK/Continuous stimulation levels will not affect the Jump
stimulation level. When the Jump button is released, the intensity level
will return to the NICK/Continuous intensity level.
WARNING - To avoid accidentally stimulating your dog, please make
sure that the collar is NOT on the dog while setting the jump level.
Rise stimulation will gradually increase the current intensity level up to
the maximum intensity level (level 50) while the rise button is being
pressed. The intensity level will return to its original setting when the
button is released.
When the appropriate intensity level is difficult to determine, the trainer
can hold the Rise button down until the dog gives a desired reaction.
WARNING - Do not press and hold unless your dog’s actions and
reactions are within view.
53
TESTING TRAINING FUNCTIONS
NOTE - Before testing, make sure that all units are fully charged and the
handheld unit and collar unit(s) are ON. If the collar unit being tested is
not displayed on the handheld unit, the collar unit must be added to the
handheld unit (see pg. 63). If the collar unit appears gray on the screen,
the collar unit is OFF.
WARNING - Do not perform testing while your dog is wearing the
collar unit. Use the Test Lamp for testing.
To Test the Remote Training Functions:
1. Place the test lamp firmly on the contacts of the Collar Receiver.
2. Set the intensity level to 10 or greater (lower levels may not activate
the lamp).
3. Press the Nick (‘N’), Continuous (‘C’), Jump (‘J’), or Rise (‘R’) buttons.
The test lamp will flash when stimulation is activated. (lamp will be
brighter at higher intensity levels).
4. Press the Vibrate (‘V’) button. The collar unit should vibrate.
NOTE - If you have more than one collar unit programmed to your
handheld unit, press Dog (‘D’) to switch collar units and repeat the
procedure.
54
6
Marking
Waypoints
55
MARK OVERVIEW
The D.E. Systems “Border Patrol” GPS Mark function allows a user to
mark a GPS Waypoint and find that Waypoint at a later time. It can also
help a user to find a marked Fence Center of the stored GPS Fence.
Features:
1. Save up to 4 Waypoints (General, Car, Home, Other).
2. If the Fence is active, the Fence Center is automatically saved as a
Waypoint.
3. Though not a true tracking device, Mark View provides tracking from
your current location to the Waypoint (see fig. 1 below).
4. All training functions are available in the Mark mode.
5. Press Left directional key to quickly switch between Mark View and
Training View, or go through the MENU options.
Fig. 1
NOTE - Keep handheld unit
parallel to the ground for
accurate compass readings.
GPS signal is required for
this feature (see pg. 29 for
more information on
acquiring a GPS signal).
Current
Waypoint
Distance to
Waypoint
Waypoint
Location
Transmitter
Location
56
MARK CURRENT LOCATION
To Mark Current Location
1. Press the MARK button.
2. Select General, Car, Home, or Other and press the ENTER button
(see fig. 1 below). Only one Waypoint per category can be stored.
3. A text window will pop up indicating the Waypoint has been saved.
Press ENTER.
4. A list of saved Waypoints will appear along with the time and date
they were saved. An active Fence Center is automatically on this list
(see fig. 2 below).
5. Press BACK to go back to Training screen or select a Waypoint for
further options (see pg. 58-59).
Fig. 1
Fig. 2
CAUTION - If a
Waypoint already
exists, it will be
deleted and
overwritten if a new
Waypoint of the
same type is saved
(General, Car, etc.).
Be careful not to
lose important
Waypoints when
saving new ones.
57
FIND PREVIOUSLY MARKED WAYPOINTS
To Find Previously Marked Waypoint
1. Press the MARK button.
2. Select Find Mark and press the ENTER button.
3. Highlight the desired Waypoint and press ENTER or OPTION (see
fig. 1 below).
4. Highlight Goto and press ENTER (see fig. 2 below).
5. The next screen will show the Waypoint with a flag. Direction and
Distance from the transmitter will be shown on the screen (see fig. 3
below).
6. To cancel finding the Waypoint, press MARK and select Stop
Search.
Fig. 1
58
Fig. 2
Fig. 3
EDIT / DELETE MARKED WAYPOINTS
To Edit Name of Previous Waypoints
1.
2.
3.
4.
5.
Press the MARK button.
Select Find Mark and press the ENTER button.
Highlight the desired Waypoint to edit and press ENTER or OPTION.
Highlight Edit Name and press ENTER.
Edit the name with the keypad that appears and press OK (up to 6
characters max).
To Delete Previous Waypoints
1. Press the MARK button.
2. Select Find Mark and press the ENTER button.
3. Highlight the desired Waypoint you wish to delete and press ENTER
or OPTION.
4. Highlight Delete and press ENTER.
5. The Waypoint will be removed from the Waypoint list.
59
60
7
Setup
61
SETUP OVERVIEW / SYSTEM
To get to Setup:
1. Click on MENU.
2. Highlight Setup and press ENTER.
Setup: Customize handheld unit and collar
settings (see fig. 1 to right).
Collar: Add, edit, and delete collar units.
GPS/RF: View and adjust GPS settings and RF
channel settings.
Compass Calibration: calibrate the internal
compass on the handheld unit (see pg. 30).
Alerts: Activate and deactivate alerts.
Display: Adjust Power Save, Units of Measure,
Time & Date, Time Zone, and Screen
Brightness.
System: Factory reset and Unit Information.
Fig. 1
SYSTEM
MENU → Setup → System
Factory Reset: Restores all settings to factory default settings. All
user-saved information will be lost.
Information: Displays model name, software version, and manufacturer
information.
62
ADDING A COLLAR UNIT
The D.E. Systems Border Patrol TC1 can support up to 5 collar units at a
time. All collar units must be added and registered to the handheld unit.
1. Turn on the handheld unit.
2. On the collar unit, press and hold the power button for approximately
8 seconds until the Green LED is solid. It is now in the registering
mode and will remain in the mode for about 8 seconds.
3. On the handheld unit, select MENU à Setup à Collar.
4. Then select Options → Add and press ENTER.
5. The handheld unit will search for the collar (see fig. 1 below).
- If an error message appears, start the procedure over.
- If a collar sync number appears, go to next step (see fig.2 below).
6. Press YES, and enter the Collar Name.
7. The collar unit will Fig. 1
Fig. 2
power off when
successfully added.
Manually restart
the collar unit.
NOTE - Collar Color is
automatically assigned.
To edit Collar Name
and Color, see pg. 64.
WARNING - Test all
collar units before
use (see pg. 54).
63
EDIT NAME & COLOR / DELETE COLLAR
To Edit Collar Name:
1. Navigate to MENU → SETUP → COLLAR.
2. Highlight desired collar from list, then select OPTION → Edit Name.
3. Key in desired name and select OK (see fig. 1 below).
To Edit Collar Color:
1. Navigate to MENU → SETUP → COLLAR.
2. Highlight desired collar from list, then select OPTION → Edit Color.
3. Select desired color and press OK or ENTER (see fig. 2 below).
4. Press BACK to switch to Training View, where the collar name and
color will appear. The collar will be gray if the unit is turned off.
To Delete a Collar:
Fig. 1
1. Press MENU →
SETUP →
COLLAR.
2. Highlight desired
collar to delete
from list, then
select OPTIONS
→ Delete.
3. Press ENTER, and
confirm deletion.
64
Fig. 2
GPS / RF
Your D.E. Systems Border Patrol TC1 unit requires a GPS signal to
determine position and a Radio Frequency (RF) signal to communicate
between the handheld unit and collar unit(s).
MENU → Setup → GPS/RF →
GPS: Activates/deactivates the reception of GPS signals in both the
handheld unit and collar unit(s). GPS signal must be ON for Fence and
Mark functions. Highlight the box and press Left or Right keys to cycle
between ON or OFF (see fig. 1 below).
NOTE - The Training mode does not require a GPS signal. Turning GPS
OFF will consume less battery power.
Ping Rate: The interval of time that passes
before the handheld unit and collar unit
communicate (“ping”) with each other to
determine position. Highlight the box and
press Left or Right key to cycle between 3, 5, 8,
10, 15, 30, or 60 seconds.
Fig. 1
Manually “ping“ by pressing the Ping “PG” Key
(Right Directional Key).
NOTE - A majority of battery consumption is
used by the two units “pinging” one another.
Conserve battery life by increasing the “ping”
value.
65
GPS / RF
MENU → Setup → GPS/RF →
RF channel: The radio frequency channel used between the handheld
unit and the collar unit for GPS communications and sending/receiving
Training functions. Highlight the box and press Left or Right key to cycle
between channels 1 through 6.
NOTE - If there is interference from outside sources or if the signal is not
clear, the RF channel may need to be changed. This setting rarely
needs to be changed and should only be considered if there is outside
interference.
Satellite: Allows user to view available satellites and reception of
specific satellite signals. It also shows the
Fig. 1
current Latitude, Longitude, and Altitude of the
handheld unit (see fig. 1 to right ).
NOTE - H-value measures the GPS signal
strength that the handheld unit is receiving. The
lower the H-value, the stronger the signal. An
H-value of 2.0 or less is recommended. A
higher value may give less accurate GPSrelated information.
66
GPS / RF
MENU → Setup → GPS/RF →
Geo-Mag. Compensation: Allows the user to adjust the compass
readings for magnetism according to location for more accurate tracking.
GPS technology utilizes compasses in order to track direction. However,
Actual North is a constant, calculated direction while Magnetic north
varies according to different variables such as location, magnetism, etc.
Adjusting for these geo-magnetic variables gives a more accurate
representation of the direction when tracking.
1.
2.
3.
4.
Stand in an open area where you can travel at least 40 yards north.
Highlight Geo-Mag. Compensation and press ENTER.
Set your position as the Center Point and press ENTER.
Turn until the Red
Fig. 1
Fig. 2
Circle (Actual
North) lines with ‘N’
on the compass
and walk 40 yards
north (see fig. 1 to
right). Press NEXT.
5. Use Left and Right
keys to line up the
“Man” icon with the
Actual North line
(see fig. 2 to right).
Press NEXT.
6. Press OK to save.
67
ALERTS
Your handheld unit can give alerts on the collar unit’s status (see pg. 45
for Fence). These alerts can be turned ON or OFF by highlighting and
toggling these options in the box next to the alert (see fig. 1 below).
MENU → Setup → Alerts
Warning Zone: Alerts when the collar unit enters the Warning Zone of
the Fence.
Stim Zone: Alerts when the collar unit enters the Stim Zone of the Fence.
Fence Breach: Alerts when the collar unit has left the Fence area.
Lost GPS Signal: Alerts you when the collar
unit has lost its GPS signal. Warnings and
Stimulations will be deactivated if GPS signal is
low or lost.
NOTE - Once selections have been completed,
press BACK to go back to the Setup menu or
END to return to the Training/Fence/Mark home
screen.
68
Fig. 1
DISPLAY
MENU → Setup → Display →
Power Save: The amount of idle time (in sec.) before the screen turns
off to conserve power. Highlight the Power Save box and press Left or
Right keys to cycle between 5, 10, 30, 60, or NEVER (see fig. 1 below).
Unit: Choose Yards or Meters as the default unit of measure. Highlight
the Unit box and press Left or Right keys to select Yards or Meters.
Time Zone (GPS Signal required): Choose appropriate Time Zone. Set
the Time Zone before setting Date & Time, otherwise date & time will be
re-adjusted according to the time zone.
Date & Time (GPS Signal required): Date will be determined by GPS.
However, if time need to be adjusted due to daylight savings, it may be
adjusted accordingly.
Fig. 1
Backlight Brightness: Highlight the box and
press the Left key to decrease screen brightness
or the Right key to increase screen brightness.
Lower brightness will consume less power.
NOTE - Once selections have been completed,
press BACK to go back to the Setup menu or
END to return to the Training/Fence/Mark home
screen.
69
70
8
Troubleshooting,
FAQ,
Maintenance,
Warranty & Repair
71
TROUBLESHOOTING
Problem
Action
1. Check to make sure the battery is
properly seated in handheld unit (pg. 76).
Unit is not turning on. 2. Recharge handheld & collar units (pg. 26).
3. Check to see if rechargeable battery
needs replacement (pg. 22).
Handheld Unit shows
full battery but is not
charging and does
not turn on.
1. Remove the battery, plug the charger into
Handheld Unit, then reinstall the battery
while the charger is still plugged into the
Handheld Unit.
Experiencing outside
interference.
1. Avoid Obstructions and Magnetic
Interference (pg. 66).
2. Refer to changing channel (pg. 66).
1. Check to see that both units are powered
on and battery has full charge (pg. 28).
Dog is not responding
2. Test both units at differing ranges (pg. 54).
to Stimulation.
3. Check for properly fitted collar (pg. 32).
4. Increase stimulation level (pg. 33).
Unit(s) will not pick
up GPS signal.
72
1. Avoid Obstructions and Magnetic
Interference (pg. 29).
2. Restart Handheld Unit AND Collar Unit
and wait 5 minutes. Restart 3-4 times
until signal acquired.
TROUBLESHOOTING
Problem
Action
1. Fence Center and Boundaries should
Avoid Obstructions & Magnetic
Interference as these cause an increased
inaccuracy of GPS points (pg. 29).
Fence Boundaries are
2. Acquire a better GPS Signal, making sure
not accurate.
the H-value is below 2.0 (pg. 66).
3. Test Fence Center and Boundary,
making sure to mark off physical
boundaries (pg. 47).
Tracking is not
accurate.
1. Please Calibrate the Compass (pg. 30).
2. Align Actual North (pg. 44).
3. Avoid obstructions and Magnetic
Interference (pg. 29).
4. Perform Geomagnetic Compensation (pg.
67).
The range seems
diminished.
1. Make sure the handheld unit RF antenna
is securely in place.
2. Make sure the collar unit RF antenna is
not bent or broken.
3. Avoid obstructions/electrical interference
and/or change RF channel (pg. 66).
4. Make sure the batteries are fully charged
(pg. 26).
73
FAQ
Question
Answer
It takes about 7 hours to fully charge your
unit. The handheld unit and collar unit will
indicate when charging is complete (see pg.
How long do I need to
26). Though your unit will go into a trickle
charge unit?
charge, we recommend you take your unit off
the charger as soon as when recharging is
complete.
How long does a full
charge last?
On average, the handheld unit will last
approximately 6-12 hours and the collar unit
will last approximately 12-24 hours depending
on use, care, and condition of the batteries.
How long is the
usable life of the
batteries?
The rechargeable batteries in your system will
last about 2 to 5 years depending on use and
care.
What is the range?
The Training functions have a maximum
range of 2 miles, line of sight with no
obstructions or interference. The Fence has
a Maximum radius of 800 yards from Center.
Is the system
waterproof & saltwaterproof?
The collar unit is waterproof. The handheld
unit is water-resistant (not waterproof).
Always rinse collar with fresh water and allow
to dry after use in water, especially saltwater
which can cause premature corrosion.
74
FAQ
Question
Answer
Does the handheld
unit have to be
powered ON?
The handheld unit will need to be powered
ON to create your Fence Boundary, to train,
and to mark/find Waypoints. However, the
Fence is still active if the handheld unit is
powered OFF and the Fence was not
deactivated. Once the collar units have been
powered OFF, the fence will deactivate for
that specific collar.
Why is my dog’s skin
Irritated under the
contact points?
Placing the collar unit in the same place for
extended periods of time may cause
sores/caluses where the contact points are
rubbing on the skin. Do not place the collar
unit in the same exact place every time. Do
not leave the collar unit on your dog more
than 12 hours at a time.
When should I
calibrate the
compass?
Calibrate the compass any time you power
ON handheld unit again or arrive at new
location to get the most accurate readings.
Can I use the collar
unit and a leash
together?
Do not use collar unit together with a leash to
prevent damage to the collar unit.
75
MAINTENANCE
Periodically clean your Border Patrol TC1 system for maximum
performance. Regular cleaning will also lengthen the life of your unit.
1. Clean the Border Patrol TC1 collar box, belt and buckle with
lukewarm water and a mild anti-bacterial soap.
2. Thoroughly clean the space between the electrodes and the belt.
3. Always allow the unit to completely dry before using.
NOTE - It is recommended that the collar unit be rinsed with fresh, clean
water after use in wet conditions, especially in salt water.
Storing Your System for Extended Periods
Remove battery from the Handheld Unit. Give your system a full charge
and test your system (see pg. 54) once every 4 to 6 weeks.
Battery Replacement for Handheld Unit
The Li-Ion batteries will last about 2-5 years depending on use and care.
1. Unscrew Battery Cover Locking Screw and remove Battery Cover.
2. Remove old battery and insert new battery with terminals pointing
towards the top of the Handheld Unit and the positive terminal on left.
CAUTION - We recommend sending the Collar Unit in for battery
replacement. Opening your collar unit will void your warranty.
Micro SD Card
There is a Micro SD Card slot underneath the handheld unit battery. It is
for factory use only. DO NOT USE THE MICRO SD CARD SLOT AS
THIS MAY VOID YOUR WARRANTY.
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WARRANTY & REPAIR
All D.E. Systems Border Patrol TC1 systems have a one year parts and
labor warranty effective from the original date of purchase. A copy of the
original sales receipt is required to validate the date of purchase. The
Border Patrol TC1 has been made with State of the Art equipment. Any
fine adjustment should be performed only by D.E. Systems’ technicians.
NOTE - Warranty covers manufacturer's defects only. It does not cover
damage caused by misuse or abuse.
Should any problems occur with your unit, please contact the D.E.
Systems Customer Service center for troubleshooting before returning
your unit.
Call Mon-Fri 9 a.m.-5 p.m. CST:
888-588-8364 or 214-350-9446
Email 24/7:
customerservice@dogexpeditionsystems.com
If your unit needs to be returned to D.E. Systems for any maintenance or
repairs please send it to:
D.E. Systems
2872 Walnut Hill Lane
Dallas, TX 75229
Please include your entire unit and a note that has your name, address,
daytime phone number, email, and a description of your problem.
Include a copy of a dated receipt for warranty repairs.
77
TERMS OF USE & LIABILITY LIMITATIONS
1. Terms of Use - Use of this product assumes acceptance by the user of
all terms, conditions and notices contained within this manual. D.E.
Systems also reserves the right to change these terms, conditions and
notices at any time.
2. Proper Use - This product was designed for dog containment and
training only. Do not use this product for anything other than its
intended purposes. It is the user’s responsibility to determine whether
or not it is safe and appropriate to use with his or her dog. Please read
this manual and the training manuals in their entirety for correct
operation of this product.
3. Unlawful Use is Prohibited - This product is intended for use with dogs
only as a wireless containment system and remote training system.
Using this product in any way other than its intended purpose could
result in a violation of local, State and/or Federal laws.
4. Usage Agreement - Usage of product implies agreement that product
may anonymously collect, use, and store location data.
5. Software Agreement - Usage of product implies agreement that you
are granted a limited license to use software embedded in this device.
Ownership rights, Title, and intellectual property rights to the software
belong to D.E. Systems. You acknowledge that this product's software
is a valuable trade secret and agree not to decompile, modify,
disassemble, reverse engineer, or create derivative works of this
software.
6. Liability Limitations - D.E. Systems will not be held liable for any
damages, injury, death or any other undesired result of using this
product, whether used properly or improperly. The user of this product
assumes all risks and liability of using this product.
78
FCC & IC COMPLIANCE
Your D.E. Systems Border Patrol TC1 has been manufactured under complete compliance
with Part 15 of the Federal Communication Commission (FCC) rules and Industry Canada
(IC) Standard RSS-310. The complex internal structure of each product has been designed
to operate within specific regulations of FCC specifications. Any changes or modifications
not expressly approved by the manufacturer is a violation of these specifications and could
void the user's authority to operate the equipment.
This device complies with Part 15 of the FCC rules subject to the following two conditions:
1. This device may not cause harmful interference.
2. This device must accept all interference received, including interference that may cause
undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
- Consult the dealer or an experienced radio/TV technician for help.
This Category II radiocommunication device complies with Industry Canada Standard
RSS-310. (902-928 Mhz)
Ce dispositif de radiocommunication de catégorie II respecte la norme CNR-310 d'Industrie
Canada. (902-928 Mhz)
79
D.E. Systems
2872 Walnut Hill Lane
Dallas, Texas 75229
888-588-8364 or 214-350-9446
80
D.E. Systems Copyright 03/12
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