App version 1.3.0

App version 1.3.0
How-To Guide
ConnectLine App for iPhone,
iPad and iPod touch
App version 1.3.0
Table of Contents
Introduction
This is a detailed guide to the ConnectLine App for iPhone®, iPad® and iPod touch®.
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How to pair Streamer Pro with an iPhone, iPad or iPod touch
How to get the app on App Store
Functions and features of the app
Overview of ConnectLine functions controlled through the app
Troubleshooting
Intended Use
The remote control App is intended to assist users of wireless hearing instruments to control functionality
provided by their hearing solution.
Oticon is not responsible for the consequences of using this app outside intended use.
8 Install app
9 App overview
10 Programs
12 Answer call
14 Make call
18 TV/Mic/Mini-Jack
20 FM/T-Coil
0543
The ConnectLine App for iPhone, iPad and iPod touch runs on iPhone 6 Plus, iPhone 6, iPhone 5s, iPhone 5c, iPhone 5, iPhone 4s, iPhone 4, iPad
Air, iPad mini with Retina display, iPad mini, iPad (3rd and 4th generation), iPad 2, and iPod touch (5th generation) and requires Streamer Pro
1.2 App or later. When installing the ConnectLine App on iPad, search for iPhone apps in App Store.
2
6 Streamer as default headset
16 Music
Disclaimer
Oticon A/S
Kongebakken 9
DK-2765 Smørum
Denmark
www.oticon.com
4 How to pair
Apple, the Apple logo, iPhone, iPad, and iPod touch are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a
service mark of Apple Inc.
22 Second mobile phone
23 Landline phone
24 Settings
32 Troubleshooting
How to pair the iPhone and Streamer Pro
A3
Does my Streamer Pro work
with the ConnectLine App for
iPhone, iPad and iPod touch ?
Note:
For the Streamer to work with the
app it has to have an “A” marking
as indicated above.
4
Prepare Streamer
Press the power button on
top of the Streamer until
the top LED flashes blue.
Enter settings
Find the settings icon on
the iPhone.
Select Bluetooth
Find the Bluetooth icon in
the settings menu.
Find Streamer Pro
Select Streamer Pro
Enter Pin #0000
In the pairing menu, enter
the Pin for Streamer 0000
(four zeros).
Press Pair
Verify connection
Check that Streamer Pro is
now connected.
It should read “Connected”
and you should see a small
Bluetooth icon in the top
status menu.
5
Streamer as default headset for incoming calls
By default, an iPhone will
use the built-in speaker for
audio when answering a call
on the iPhone itself, even if a
Bluetooth Headset (such as
the Streamer) is connected.
However, for everyday use
of the iPhone with Streamer
Pro and hearing instruments,
the iPhone settings may
be changed so that the call
automatically connects to
Streamer Pro (and hearing
instruments) when answered.
Select Settings
6
Select General
Select Accessibility
Select Incoming Calls
Select Headset
Verify
When answering a call from the iPhone, you should see Streamer Pro
as audio output (and hear the call in the hearing instruments)
See more on page 14.
7
Install App
App overview
Streamer battery level
Step 1:
In App Store select the search function.
Step 2:
In the search field , type “Oticon”.
The “Carousel”
Swipe and select
“Streaming source”
Step 3:
Press the blue “free” icon to start download.
Settings
Mute (page 11)
Step 4:
Enter your Apple ID password to start downloading.
Programs (page 10)
Enter App Store
Find the App Store logo on
your device.
Press it.
8
Search, download & sign in
Note:
To use the App with an iPad you need to install the iPhone app
through the App Store (there is no separate ConnectLine App
for iPad in App Store)
App available
The ConnectLine App should
now be on your iPhone, iPad or
iPod touch.
Volume up/down
Back dir (page 31)
9
Programs
Program selector
Hearing instrument
programs can be selected
directly.
10
Mute
Custom labeling
Labels can be assigned to
programs that already exist
in the Hearing instruments.
Note:
Adding a label here does
NOT add a new program in
the Hearing Instruments.
Custom labels
You can add labels and icons for hearing instrument programs. Go
to Settings --> Hearing Instrument Programs. Press the “+” button
to add icons for additional programs. You can also edit the names of
programs on this screen.
While Streaming
While streaming, the
microphones of the hearing
instruments can be muted
to suppress surrounding
sound/noise.
While not Streaming
If not Streaming, the microphones
on Inium platform and later hearing
instruments can be muted for
quiet/comfort.
11
Answer call — App running
App is running
The ConnectLine App is
running. In this example the
user is listening to music
(from the iPhone).
12
Incoming call
When receiving an incoming
call, the ConnectLine App is
“pushed to the back” and the
iPhone’s normal call handling
window is opened. The call
is either answered on the
Streamer itself or using the
iPhone’s answer button.1
App NOT running
In a call
When taking a call, the
iPhone’s call handling window
continues to be active.
1. If this does not work as expected, please check the setup of iPhone on page 6.
AutoResume
When the call is ended, the
App (and the Connectline
system) returns to its previous
state (AutoResume). In this
example, it returns to the
music screen.
App is not running
If the ConnectLine App is
not running, the phone is
typically on its “home view”.
Incoming call
When the user receives an
incoming call, the iPhone’s
normal call handling window
is opened. The call is either
answered on the Streamer
itself or using the iPhone’s
answer button.2
In a call
When taking a call, the
iPhone’s call handling window
continues to be active.
2. If this does not work as expected, please check the setup of iPhone on page 6.
Call ended
iPhone returns to previous
(idle) state.
13
Make call, iPhone
Select Phone
Key in number
Key in number followed by
“Call”.
Call active/End call
End call either on the
iPhone or on the Streamer
Pro (phone button).
App is running
Close the app (press the
Home button once).
14
This guide continues on next page
15
Play your favorite music
Automatic connections for music player
To enable the Streamer to automatically start audio Streaming when the music player is running,
press and enable “automatic connections”.
Settings --> Streamer and ConnectLine --> Phone --> Enable automatic connections
16
Start music player
Click the home button to
push the ConnectLine App
into the background.
Find and select the “Music”
icon.
Music player
You can play, pause and
regulate volume at will
through the music app.
Connection is automatically made to Streamer and
Hearing instruments.
Switch to the app
If you want to switch back
to the app, either press the
home button twice for an
overview of active apps, and
then choose the ConnectLine
App or press the Home button
once and find the ConnectLine
App as you normally would.
Select and resume
If using the ConnectLine
App, the Music icon on the
app is now a shortcut to the
Music player, which can be
started and stopped at will.
If other sources are chosen,
the music will be paused
until selected again.
17
TV
TV icon will appear in Carousel if TV Adapter
has been previously paired with Streamer Pro.
Microphone
Mini-Jack
Microphone icon will appear in Carousel
if the ConnectLine Microphone has been
previously paired with Streamer Pro.
The “Audio in/out” icon will appear
if an audio cable has been inserted
into Streamer Pro’s mini-jack port.
Mini-Jack Auto Streaming
TV
Pressing the TV icon will start/stop audio from
the TV adapter.
18
Microphone
Pressing the Microphone icon will start audio
streaming from the ConnectLine Microphone.
Streaming can also be started from the microphone
or from the Streamer.
Audio In/Out
If a mini-jack audio cable is inserted into
Streamer Pro, audio streaming is automatically
started.
Auto Streaming can be enabled/disabled in the
ConnectLine App under Settings --> Streamer &
ConnectLine --> Other --> Mini-Jack Auto Streaming.
19
FM
T-Coil
The FM icon will appear in Carousel if an
FM Receiver is attached to Streamer Pro.
FM
Pressing the FM icon will start/stop audio
streaming from an FM receiver attached to
Streamer Pro.
20
FM autostart
Automatic FM streaming can be enabled/disabled in the ConnectLine App under
Settings --> Streamer & ConnectLine --> Other --> FM Autostart.
T-Coil
Pressing the T-Coil icon will start/stop audio
streaming from Streamer Pro’s Teleloop
receiver.
21
Second mobile phone
Landline phone
An icon does not appear in the Carousel for a second cell phone connection.
A Phone icon will appear in the Carousel if Streamer Pro is in range of a paired Phone Adapter.
WARNING!
To ensure that your system is not
operated without your consent
or knowledge, we recommend
that the app is only installed on
your personal devices.
Decline or accept call
An incoming call from a second
mobile phone is signaled in the
hearing instruments and in the
ConnectLine App. The call can
be accepted or rejected in the
App or on the Streamer Pro.
22
End call
The call can be ended in the
app (or on the Streamer).
Multiple apps running
If more than one iPhone, iPad
or iPod touch are paired with
the Streamer, the Streamer will
be controlled by the device that
most recently opened the app.
App is running
If a landline phone adapter
has been paired and is
within reach, it will appear
as a Phone icon in the app.
If the app is not running, the
call can only be answered
directly from the Streamer.
Answer call
An incoming call is signaled
in the hearing instruments
and in the app. The call can
be accepted either in the
app or on the Streamer.
End Call
The call can be ended in the
app (or on the Streamer).
AutoResume
If another source was active
(in this example, music)
that source will be resumed
after the call is ended.
23
Settings — Streaming levels
Settings — Streaming source labeling
Streaming levels
Streaming source labeling
Streaming levels can be adjusted for each streaming source
independently. While streaming, the active source will be
highlighted with magenta.
The streaming sources can be labeled according to personal preferences.
Settings --> Name Streaming Sources
Settings --> Streaming levels
24
25
Settings — Phone
1: Last Number Redial
If enabled, last number redial can be started by pressing and holding the phone button on the Streamer (if supported by the mobile phone).
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3
4
5
6
7
8
Phone settings
Customizable settings for phone functionality can be adjusted in the ConnectLine App under Settings -->
Streamer & ConnectLine --> Phone.
2: Voice Dial
If enabled, briefly pressing the phone button on the Streamer will enable voice dial (if supported by your mobile phone and you are not in
range of a ConnectLine phone adapter).
3: Transfer Call
If enabled, pressing and holding the phone button on the Streamer will transfer a call back to the mobile phone.
4: Reject Call
If enabled, an incoming mobile phone call can be rejected by pressing “volume down” on the Streamer.
5: Automatic connections
Allow automatic connections, e.g. SMS notifications and music players.
6: Ring tone, Cell Phone
Ring tone associated with calls from your mobile phone(s).
7: Ring tone, landline
Ring tone associated with calls from the ConnectLine phone solution.
8: Mobile phone volume
Enables you to adjust the volume of the call using the volume buttons on the mobile phone.
26
27
Settings — Streamer
Settings — Other
1
2
1: Disable Volume Control
If enabled, volume control of hearing instruments cannot be
carried out using the Streamer.
1: Mini-Jack Auto Streaming
If enabled, audio streaming from mini-jack input will automatically
commence when audio cable is inserted.
2: Enable Program Shift
If enabled, program shift of hearing instruments can be
carried out using the Streamer.
2: FM Autostart
If enabled, FM streaming will automatically commence when FM
receiver is inserted.
1
2
3
4
5
6
Streamer settings
A selection of settings may be customized.
Other settings
A selection of settings which affects the daily use of the
Streamer itself may be customized.
3: Answers call, all buttons
If enabled, all front buttons can be used to answer call.
4: T-Coil/A2DP
If not selected, a short press of Streamer’s AUX button starts A2DP
(long press starts T-Coil). If selected, a short press of Streamer’s AUX
button starts T-Coil (long press starts A2DP).
5: Button Indicators On
If disabled, Streamer’s button indicators will not light up.
6: Use as remote when off
If enabled, Streamer can also be used as a remote control for the
hearing instruments even when Streamer is turned off.
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29
Settings — Appearance
Back dir (“backwards directionality”)
3
1
2
Visual appearance
The visual appearance of the App can be changed so it is either black or white.
A High Contrast setting is available for both appearance options, providing additional visual contrast if preferred.
Enable
Back dir has to be enabled
in the settings menu
Settings
Select hearing instrument
programs
Settings
Enable Back dir
Settings
1. Show Back dir on main screen
2. Set timer
3.Press done to save
Note:
Back dir is only supported
by Alta2 and Nera2
hearing instruments
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31
Troubleshooting
Close App
Close/restart App
Double tap on home to close app
and show all active apps.
32
Swipe the ConnectLine
App image upwards so
that it is removed from
the screen. It is now
completely stopped.
Reset App
Resetting the app will restore
the app to its initial settings.
Reset Streamer
The Streamer is automatically
reset when powered off/on.
Re-pair Streamer and iPhone, iPad or iPod touch
In some cases, especially if the iPhone, iPad or iPod touch and Streamer have been paired
multiple times with other devices, it may be beneficial to clear all pairings in both the iPhone,
iPad or iPod touch and the Streamer.
1. Turn Streamer off
2. On the iPhone, iPad or iPod touch: (settings --> Bluetooth) select the small (i)
and then press “forget device”
3. Turn off iPhone, iPad or iPod touch
4. Turn Streamer on
5. On the Streamer: hold “power on” AND “volume up” for 10 seconds
6. Turn on iPhone, iPad or iPod touch and re-pair Streamer (see page 4)
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People First is our promise
to empower people
to communicate freely,
interact naturally and
participate actively
15500-3028/04.15
People First
www.oticonusa.com
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