Proliphix Model NT20 Configuration Guide

Proliphix Model NT20 Configuration Guide
Proliphix
Model NT20
Configuration Guide
Rev 1.2
Page i of iii
TABLE OF CONTENTS
INTRODUCTION .........................................................................................................................................5
QUICK SETUP ...............................................................................................................................................5
Real Time Clock ....................................................................................................................................5
IP Addressability ...................................................................................................................................5
Remote Management...........................................................................................................................6
RESET ACTUATION .......................................................................................................................................6
Software Reset......................................................................................................................................7
Factory Reset ........................................................................................................................................7
FAILSAFE FEATURE ......................................................................................................................................7
THERMOSTAT DEVICE INTERFACE....................................................................................................8
BUTTONS AND SCREENS ...............................................................................................................................8
LCD SCREENS ............................................................................................................................................10
Thermostat Screen .............................................................................................................................10
HVAC Screen ......................................................................................................................................12
Sensor Status Screen ........................................................................................................................15
Status & Control Screen ....................................................................................................................16
Thermostat Status Screen ..............................................................................................................................17
Alarm Status Screen........................................................................................................................................17
Network Status Screen ...................................................................................................................................18
NETWORK INTERCONNECT ................................................................................................................20
THERMOSTAT MANAGEMENT INTERFACE (TMI)........................................................................21
HTML INTERFACE .....................................................................................................................................21
STATUS & CONTROL PAGE .......................................................................................................................22
Temperature Status ............................................................................................................................23
Zone Temperature...............................................................................................................................................23
Local (Temperature) ...........................................................................................................................................23
RS #1 ..................................................................................................................................................................23
RS #2 ..................................................................................................................................................................23
Override..............................................................................................................................................................23
Cool Setting ........................................................................................................................................................23
Heat Setting ........................................................................................................................................................23
Hold Mode..........................................................................................................................................................24
Schedule Settings ...............................................................................................................................24
Day Class / Period ..............................................................................................................................................24
Cool ....................................................................................................................................................................24
Heat ....................................................................................................................................................................24
HVAC Settings.....................................................................................................................................24
HVAC State........................................................................................................................................................24
HVAC Mode ......................................................................................................................................................24
Fan Mode............................................................................................................................................................24
Alarm Status ........................................................................................................................................25
Low Temperature ...............................................................................................................................................25
Filter Change ......................................................................................................................................................25
GENERAL SETTINGS PAGE ........................................................................................................................26
Zone Name ..........................................................................................................................................26
Name ..................................................................................................................................................................26
Thermostat ...........................................................................................................................................27
Display Contrast .................................................................................................................................................27
Heat Control .......................................................................................................................................................27
Cool Control .......................................................................................................................................................27
Low Temp(erature) Limit ...................................................................................................................................27
Filter Reminder....................................................................................................................................27
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Reminder Interval ...............................................................................................................................................27
Date and Time .....................................................................................................................................30
Set Date and Time ..............................................................................................................................................30
U.S. Daylight Savings Time ...............................................................................................................................30
SETBACK SCHEDULE PAGE .......................................................................................................................31
Proliphix Scheduling ...........................................................................................................................31
Day Class Schedules ......................................................................................................................................31
Default Weekly Schedule................................................................................................................................31
Calendar View ..................................................................................................................................................31
Home Day Class Schedule Page .....................................................................................................33
Period .................................................................................................................................................................33
Time ...................................................................................................................................................................33
Heat (Temp)........................................................................................................................................................33
Cool (Temp) .......................................................................................................................................................33
Out Temperature Setback Page .......................................................................................................34
Period .................................................................................................................................................................34
Time ...................................................................................................................................................................34
Heat (Temp)........................................................................................................................................................34
Cool (Temp) .......................................................................................................................................................34
Away Temperature Setback Page....................................................................................................35
Period .................................................................................................................................................................35
Time ...................................................................................................................................................................35
Heat (Temp)........................................................................................................................................................35
Cool (Temp) .......................................................................................................................................................35
Default Weekly Schedule...................................................................................................................36
Day .....................................................................................................................................................................36
Class ...................................................................................................................................................................36
Special Days Table.............................................................................................................................37
Special Days Examples ..................................................................................................................................38
NETWORK SETTINGS PAGE .......................................................................................................................41
Addressing ...........................................................................................................................................41
MAC Address.....................................................................................................................................................41
IP Address Method .............................................................................................................................................42
IP Address ..........................................................................................................................................................42
Subnet Mask .......................................................................................................................................................42
Gateway Address................................................................................................................................................42
Web Server ..........................................................................................................................................42
HTTP Port ..........................................................................................................................................................42
Reboot on Submit ? ............................................................................................................................................42
SENSOR SETTINGS PAGE..........................................................................................................................44
Local Sensor........................................................................................................................................44
State....................................................................................................................................................................44
Sensor Averaging ...............................................................................................................................................45
Remote Sensor 1 ................................................................................................................................45
Name ..................................................................................................................................................................45
State....................................................................................................................................................................45
Sensor Averaging ...............................................................................................................................................45
Remote Sensor 2 ................................................................................................................................45
Name ..................................................................................................................................................................45
State....................................................................................................................................................................45
Sensor Averaging ...............................................................................................................................................46
REMOTE ACCESS PAGE ............................................................................................................................47
Remote Discovery...............................................................................................................................47
State....................................................................................................................................................................47
Site Name ...........................................................................................................................................................48
Address...............................................................................................................................................................48
Outgoing Port .....................................................................................................................................................48
Interval................................................................................................................................................................48
Last Attempt .......................................................................................................................................................48
Last Success .......................................................................................................................................................48
Customer Information.........................................................................................................................49
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Customer ID .......................................................................................................................................................49
REMOTE DISCOVERY STATUS PAGE ........................................................................................................50
WARRANTY INFORMATION.................................................................................................................51
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Introduction
Congratulations!
available today.
You have purchased the most advanced and technically sophisticated thermostat
Once the physical installation of the thermostat is complete you will perform much of the configuration
operations from the Proliphix Thermostat Management Interface (TMI) with your web browser. The Proliphix
TMI provides a sophisticated management capability to manage and control your Proliphix thermostats.
The Proliphix Network Thermostat also provides you the ability to perform many of the traditional functions
using the buttons located on the front of the unit. These buttons allow you to modify the temperature, some
basic HVAC functions and to view the thermostat’s network configuration and status. Please review the
section entitled “Thermostat Device Interface” for more information on these functions.
This manual is organized into the following sections;
1. Thermostat Device Interface – Management and control capability at the thermostat.
2. Network Interconnect – Connecting your thermostat to your local network.
3. Thermostat Management Interface – Management and control capability through the web browser.
4. Warranty Information
Quick Setup
The remaining sections of this document describe in detail which settings and parameters must be
configured to access and control your Proliphix Network Thermostat through either the Thermostat Device
Interface or more comprehensively through the browser-based Thermostat Management Interface.
Proliphix recommends the following basic actions to ensure reliable operation of your thermostat. Please
refer to the above sections for a detailed understanding of how to perform these basic steps to enable these
functions.
Real Time Clock
Your Proliphix Network Thermostat comes directly from the factory with the real time clock disabled to
ensure longer battery life. We recommend that you immediately enable the real time clock to provide you
years of accurate timekeeping on your thermostat. You must perform the following steps to enable your real
time clock;
1. Proceed directly to the General Settings TMI page.
2. Without changing any parameters, press Submit.
IP Addressability
Your Proliphix Network Thermostat comes directly from the factory set to support the DHCP mode for
assigning an IP address to your thermostat. See the DHCP Assigned IP Addresses section in the Network
Interconnect chapter. Proliphix recommends that immediately after retrieving the IP address and port
number from your thermostat (Thermostat Device Interface – Status & Control Screen – Network Status
Screen) you should;
1. Access the Network Settings Page in the Thermostat Management Interface.
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2. Disable the DHCP function by selecting Static IP addressing.
3. Select a unique IP address, Subnet Mask, Gateway address and HTTP port number.
4. Press Submit.
Remote Management
The Basic Series of Proliphix Network Thermostats can be managed with a web browser on a local area
network (LAN) or remotely though the Internet after proper authentication at the Proliphix web site
(www.proliphix.com).
Note: If a VPN is used to access your thermostats remotely, they will appear to reside on your “local”
network. You will therefore not need to control them through the Proliphix Remote Management Service via
the Proliphix web site. However, email notification due to alarm conditions will NOT be available with VPN
use.
A more complete explanation for remotely managing a Network Thermostat is available in both the Proliphix
Remote Management Setup Guide and the Proliphix Remote Management User Guide. A short hand
procedure to establish the identity of the thermostat for Remote Management capability is described below.
Using the TMI locally, take the following actions;
1. Access the General Settings Page through the TMI.
2. Enter a meaningful Zone Name.
3. Press Submit.
4.
5.
6.
7.
Access the Network Settings Page through the TMI.
Set the IP Address Method to Static.
Select a unique IP address, Subnet Mask, Gateway address and HTTP port number.
Press Submit.
8. Access the Remote Access Page through the TMI.
9. Enter a meaningful Site Name (could be the name or location of the property).
10. Press Submit.
You must consult the Proliphix Remote Management Setup Guide to complete the configuration of your
thermostat for Remote Management. After completing the remote Management Setup, the thermostat will
attempt to communicate with the Proliphix Web Site and identify itself as an authorized thermostat.
Reset Actuation
The Proliphix Network Thermostats are very sophisticated network enabled electronic devices. The
technology used in the NT20 can automatically retrieve an Internet address from the network router, serve
easy-to-use HTML pages to any web browser, provide secure management capability from anywhere in the
Internet as well as perform advanced thermostat functions. Capability like this is provided by highly
integrated processor technology.
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Although it is highly unlikely that the Proliphix Network Thermostats will be unable to perform correctly
against unsolicited and unwanted network activity, at some time a reset may be necessary to bring the
Network Thermostat back into proper operation. If this is necessary, there are two types of resets which can
be performed on the thermostat. Either type should only be initiated after instruction from a qualified
Proliphix customer support representative. See Customer Assistance section at the end of this guide.
Software Reset
A software reset is a non destructive reset which reboots the network processor yet retains the
programming and thermostat setback schedules. This reset can be performed at the thermostat;
1. Proceed directly to the Status & Control LCD Screen.
2. Select Thermostat Status
3. Press Reset for longer than 3 seconds
Factory Reset
A factory reset is a memory destructive reset which will reset the thermostat and clear the internal memory
which will return the thermostat to the state prior to shipment from Proliphix manufacturing. The setback
scheduling and other programmed parameters will be lost and unrecoverable. In addition, the IP addressing
mode will revert back to DHCP, the current IP address will be lost and the thermostat will become
unreachable (until the thermostat retrieves a new address from the local DHCP server).
It is recommended that this factory reset be used only when advised by a Proliphix
customer support representative.
This reset can be performed at the thermostat;
1. Remove the thermostat cover from the base which attached to the wall. (See NT20 Installation
Guide)
2. Attach top of cover to top of base as a hinge. (See NT20 Installation Guide)
3. Depress middle button of thermostat while closing the cover into the base.
4. Continue to press the middle button for at least 5 seconds after the cover is inserted into the base.
Failsafe Feature
The Proliphix Network Thermostats include an integral low temperature failsafe switch. The switch operates
in parallel with the thermostat and ensures that the heating system will be activated if the temperature falls
below 45oF (nominal) even in the absence of thermostat power. If the heating system retains power, yet the
thermostat loses power, the heating system will be cycled to maintain an above freezing temperature in the
property. The range on operation of the failsafe switch is between 39oF and 52oF.
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Thermostat Device Interface
The Proliphix thermostat features a convenient method of manually modifying certain parameters directly at
the thermostat. The thermostat’s front panel includes up and down arrows and several buttons located at
the bottom of the LCD to select the desired configuration settings. The following sections detail the
operation of the thermostat from the thermostat’s buttons and LCD screens.
Buttons and Screens
The basic layout of all thermostat buttons and a typical LCD screen are shown below in Figure 1.
U
LCD Screen
D
1
L
M
R
2
Figure 1 – Thermostat Interface
Button Definitions
U – Up Arrow (multiple uses, screen sensitive)
- Increases the setpoint temperature settings
- Scrolls up one field in multi-field screens
D – Down Arrow (multiple uses, screen sensitive)
- Decreases the setpoint temperature settings
- Scrolls down one field in multi-field screens
L – Left Button (multiple uses, screen sensitive)
- Selects the function as defined in the Button Field above it.
M – Middle Button (multiple uses, screen sensitive)
- Selects the function as defined in the Button Field above it.
R – Right Button (multiple uses, screen sensitive)
- Selects the function as defined in the Button Field above it.
3
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Field Definitions
1 – Left Button Field
- Defines the function to be controlled by the Left button. In many screens this is labeled “Prev”
and allows for access back to the previous screen.
2 – Middle Button Field
- Defines the function to be controlled by the Middle button. In many secondary screens this is
labeled “Select” and allows for slection of the currently highlighted field on the screen.
3 – Right Button Field
- Defines the function to be controlled by the Right button. In many screens this is labeled
“Next” and allows for access to the next screen.
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LCD Screens
The content displayed on the LCD screens is organized into both Primary and Secondary Screens. There
are three Primary Screens on the NT20 thermostats. Both Primary and Secondary Screens are defined
below in the following figures.
Thermostat Screen
The default LCD view displayed on the thermostat is the Thermostat Screen as shown in Figure 2 below.
This screen is constantly displayed with a minimal ambient backlight. The backlight will intensify after any
button is pressed. The LCD will revert back to Thermostat Screen sixteen seconds after the last button is
pressed.
2
1
3
Screen 1.0
Kitchen
4
73
o
F
10:45 am
Hold
Cool
Heat
68 72
Day
Cool
HVAC
Next
6
5
Figure 2 – Thermostat Screen
The thermostat display will revert back to this Primary Screen after 16 seconds of keypad inactivity.
Field Definitions – Thermostat Screen
1 – Zone Name (network host name)
- Initially this is set to the last six hex digits of the network MAC address (e.g. 00-00-6A). This
can be set by the user on the General Settings Page in the TMI.
2 – Alarm Indication
- When visible, indicates that an alarm condition exists within the thermostat.
Alarm conditions include, Under Temperature and Filter Change notification.
3 – Network Connectivity
- When visible, indicates that the thermostat is connected to active Ethernet network.
4 – Zone Temperature
- Indicates the current zone temperature in degrees Fahrenheit. If remote sensors are installed,
enabled and configured to average with the local thermostat sensor, this field will indicate the
average temperature of the aggregate sensors. (See Sensor Settings Page in the TMI chapter)
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5 – Heat Setpoint Temperature
- Indicates the current heat setpoint temperature as defined by the thermostat schedule. This
will be grayed-out if only Cool is selected in HVAC mode. This will not be visible if the
thermostat is configured as a Cool only thermostat.
6 – Cool Setpoint Temperature
- Indicates the current cool setpoint temperature as defined by the thermostat schedule. This
will be grayed-out if only Heat is selected in HVAC mode. This will not be visible if the
thermostat is configured as a Heat only thermostat.
Screen 1.0
Kitchen
7
73
10:45 am
Hold
o
F
Cool
Heat
12
68 72
Day
Cool
HVAC
Next
8
11
9
10
Figure 3 – Thermostat Screen (cont’d)
Field Definitions – Thermostat Screen (cont’d)
7 – Time
- Time of day displayed in Daylight Savings Time if chosen.
8 – Temperature Hold
- Holds current temperature indefinitely. The Hold button toggles between Hold and Return.
Pressing the Return button disables the hold feature and returns to the temperature settings
which are set in the schedule.
(See Day Class Settings in the TMI chapter)
9 – HVAC Activity
- Displays the current state of the HVAC system. The heating system is active when “Heat” is
displayed. The air conditioning is active when “Cool” is displayed.
10 – HVAC Mode Control
- Enables the HVAC Secondary Screen whereby HVAC and Fan settings can be modified. (See
HVAC Screen below)
11 – Next
- Displays of the next thermostat screen, either Status & Control Screen or he Sensor Satus
Screen if remote sensors are installed and enabled.
12 – Period State
- Displays the current scheduled Period. The four schedule Periods are “Morn”(ing), “Day”,
“Eve”(ning) and “Sleep”.
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HVAC Screen
The HVAC screen is the first Secondary Screen and is a sub-screen of the default Thermostat Screen.
Most of the content on the HVAC screen is identical to the Thermostat Screen with the exception of the
HVAC and Fan mode controls. See Figure 4 below.
Screen 1.1
Kitchen
73
1
Auto
Fan
Cool
Heat
o
F
68 72
Day
Cool
Mode
Back
2
4
3
Figure 4 – HVAC Screen
Field Definitions – HVAC Screen
1 – Fan Setting
- Displays the current state of the fan.
Auto
- The fan is controlled by either the Heat or AC systems (or both).
On
- Forces the fan to the on state independent of the Heat or AC systems.
Screen 1.1
Kitchen
73
Auto
Off
Select
o
F
Heat
Cool
68 72
Day
Cancel
Figure 5 – Fan Settings
2 – Fan Control
- Displays the options for changing the state of the fan. See Fan Settings.
3 – HVAC Mode
- Displays the options for changing the state of the HVAC System.
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Auto
Heat
Cool
Heat
- Automatic changeover between the Heat or A/C systems.
- Enables the Heating system only. The A/C system is disabled.
- Enables the A/C system only. The Heating system is disabled.
- Disables the Heating and A/C systems.
Screen 1.1
Kitchen
73
Heat
o Auto
Heat
F Cool
Off
Cool
Select
Cool
68 72
Day
Cancel
Figure 6 – HVAC Settings
4 – Back
- Returns to the default Thermostat Screen.
5 – Cancel
- Clears the current active menu.
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The following image (Figure 7) displays an example of how the user could make HVAC setting changes at the
thermostat.
Figure 7 – HVAC Settings Change
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Sensor Status Screen
The Second Primary Screen is viewable in the NT20 model only if remote sensors are installed and
enabled.
Screen 2.0
Sensor Status
Zone Average
Local Temp
Family Room
Dining Room
Prev
72.6
Cool
72.3
71.6
73.9
Next
Figure 8 - Sensor Status Screen
Field Definitions – Sensor Status
Zone Average
- Average temperature of any combination of Local, Remote Sensor #1 (e.g. Family Room), and
Remote Sensor #2 (e.g. Dining Room). See TMI
Local Temp
- Current temperature of the sensor within the thermostat.
Remote Sensor #1 (e.g. Family Room)
- Current temperature of Remote Sensor #1.
Remote Sensor #2 (e.g. Dining Room)
- Current temperature of Remote Sensor #2.
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Status & Control Screen
The third Primary Screen is the Status & Control Screen. (This is the second Primary Screen if remote
sensors are disabled.) Each status field is highlighted as the user navigates up or down by pressing the Up
or Down arrows. Selecting the desired status field is made by pressing the Select button.
Screen 3.0
Status & Control
Thermostat Status Cool
Alarm Status
Network Status
Prev
Select
Next
Figure 9 – Status & Control Screen
Field Definitions – Status & Control
Thermostat Status
- When highlighted and selected, takes the user to the Thermostat Status Secondary Screen
below.
Alarm Status
- When highlighted and selected, takes the user to the Alarm Status Secondary Screen below.
Network Status
- When highlighted and selected, takes the user to the Network Status Secondary Screen
below.
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Thermostat Status Screen
The Thermostat Status screen is a Secondary Screen which is a sub-screen of the Status & Control Screen.
The content of the Thermostat Status Screen includes the current date, the product model number, the
software version, and the hardware revision. In addition, a software reset may be applied to the thermostat
by pressing the left button (See Reset Actuations). See Figure 10 below.
Screen 3.1
Thermostat Status
Dec 31, 2004 – 8:30Cool
pm
Model Number
NT20
SW Version
1.0.00
HW Revision
A.3
Reset
Back
Figure 10 – Thermostat Status Screen
Reset
-
Holding this button down for three seconds or greater will cause the thermostat to perform a
software reboot.
Alarm Status Screen
The Alarm Status screen is a Secondary Screen which is a sub-screen of the Status & Control Screen.
The content of the Alarm Status Screen includes the status of both the Low Temperature Limit alert and the
Filter Reminder alert. (Refer to the TMI section below for further information on setting these parameters.)
See Figure 11 below.
Screen 3.2
Alarm Status
Under Temp Limit:
OK
Filter Change:
OK
Back
Figure 11 – Alarm Status Screen
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Under Temp Limit
- Temperature below which an alarm indication is set by the thermostat.
o OK – Temperature of thermostat has not dropped below that set as Low
Temperature Limit
o Not OK - Temperature of thermostat has dropped below that set as Low
Temperature Limit
Filter Change Alert
- Indicates that the HVAC system requires service or the air handler filter need cleaning of
replacement.
o OK – Maintenance is not required.
o Now – Maintenance is reguired.
Network Status Screen
The Network Status screen is a Secondary Screen which is a sub-screen of the Status & Control Screen.
The content of the Network Status Screen includes the thermostat Host name, the unique Ethernet Media
Access Control (Mac) address, the Internet Protocol (IP) address, and the Web Port number required for
remote management. (Refer to the TMI section below for further information on setting these parameters.)
See Figure 12 below.
Screen 3.3
Network Status
Host:
Kitchen
Cool
Mac: 00:11:49:00:00:81
IP:
192.168.111.200
Web Port:
8200
Back
Figure 12 – Network Status Screen
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A typical cycle to view all Primary Screens for the NT20 model is shown in below Figure 13.
Screen 1.0
Kitchen
73
10:45 am
Hold
o
F
Heat
Cool
68 72
Cool
Day
HVAC
Next
Next
Screen 2.0
Sensors
Zone Average
Local
Family Room
Dining Room
Prev
73.0
Cool
73.0
71.5
74.5
Next
Next
Screen 3.0
Status & Control
Thermostat Status Cool
Alarm Status
Network Status
Prev
Select
Next
Next
Figure 13 – Primary Screen Cycle
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Network Interconnect
After you have followed all the instructions to correctly install your NT20 Network Thermostat you will need
to connect it to your local data network to experience the convenience and efficiency of configuring your
thermostat with a browser on your laptop or desktop personal computer. If a broadband connection is
available on your local network, remote management and configuration is also available via the Internet.
DHCP Assigned IP Addresses
The NT20 Network Thermostat ships from the factory enabled to perform as a DHCP client. The Dynamic
Host Configuration Protocol (DHCP) is an established standard to assign IP addresses automatically after
each network device is inserted into the network or experiences a power cycle. DHCP allows devices on
your local network to receive their Internet Protocol (IP) addresses automatically from an attached DHCP
server usually found within a local router. Devices located on the same network as the router may include
DHCP client software which works in conjunction with the router’s DHCP Server to request and receive both
an IP and Gateway Address.
If DHCP is supported by your router or file server, your Proliphix thermostat will automatically retrieve an IP
Address, Gateway Address, and Subnet Mask all from the DHCP server on your network.
With a standard patch cable complete the connection of your thermostat to the local switch or router. Your
thermostats should automatically communicate with the local DHCP server and be assigned unique IP
addresses.
Standing at each thermostat, retrieve the following information for each thermostat; Host Name, IP Address,
and Web Port identifier. The Host Name of the thermostat is located in the upper left corner of the primary
LCD screen. The default host name of the thermostat will always be the last six digits of the Proliphix
assigned device MAC address in the form “AB-CD-EF”. The IP Address and Web Port identifier can be
obtained by selecting the Network Status sub screen under the Status & Control screen. Write down this
information along side the default Host Name for each thermostat.
You will need to refer to this information later in order to configure your thermostat(s) for
Remote Management. This information should be kept as a reference in case you need
to change your thermostat(s) network settings.
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Thermostat Management Interface (TMI)
Once the physical installation of the thermostat is complete you will perform most of the configuration operations
from the Proliphix Thermostat Management Interface (TMI) on your PC browser. The Proliphix TMI provides a
sophisticated network management capability to manage and troubleshoot your Proliphix thermostats.
This section covers the browser-based configuration through the TMI. Please review this entire section to
become familiar with the complete operation of the thermostat and all of its innovative features before beginning.
HTML Interface
Now that you have retrieved the IP Address and HTTP port number (from the Network Interconnect chapter),
you can access the initial HTML page of the thermostat by typing in both of these at the URL address line of
your browser. As an example;
http://192.168.111.100:8081
Where 192.168.111.100 is a unique IP address initially assigned via DHCP and 8081 is the default (Proliphix
assigned) Web HTTP port number. After these two fields are entered into the browser and the first TMI page is
displayed, it is recommended that these parameters be fixed “statically” so that this address can be bookmarked
in your browser. See the Network Settings Page for more information on static IP address assignment.
Most of the HTML pages conform to a standard format which is maintained for both local or remote thermostat
access. A yellow banner at the top of each page identifies the model number, the page title, and the host name
of the thermostat. Below this there are four columns.
The leftmost column is delineated from the remainder columns by a red divider. Browser buttons are included in
this column and allow for direct access to all other HTML pages on the thermostat.
The three remainder columns together comprise a table format which is subdivided by separate features on the
page. Each feature table is organized by rows of functions. Each row is divided from left to right as, field name,
function status (in light blue) and function control (text boxes and drop-down selections).
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Status & Control Page
The Status & Control Page is the default page viewed by the user as the thermostat is initially accessed. The
information conveyed on this page represents a snapshot of most of the pertinent information which is
accessible on the thermostat.
A Submit must be issued by the user to apply all changes made in the Control column. The status of
most functions will be updated upon clicking the Refresh button.
Figure 14 – Status & Control Page
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Temperature Status
Zone Temperature
¾
¾
Current temperature of local sensor if temperature averaging is disabled.
Average temperature of any combination of Local, RS #1 or RS #2 if temperature averaging
is enabled. In Figure 14 above, the Local sensor and Remote Sensor #2 (RS #2) are
included in the average to determine the Zone Temperature. (See Sensor Settings Page)
Status:
¾ 45o F to 99o F
Local (Temperature)
¾
Current temperature of local sensor. This field is grayed-out if the local thermostat sensor is
not included in temperature averaging.
Status:
¾ 45o F to 95o F
RS #1
¾
Current temperature of Remote Sensor #1 if this remote thermal sensor is installed and
enabled. This field is grayed-out if RS #1 is not included in temperature averaging. (See
Sensor Settings Page)
Status:
¾ 45o F to 120o F (120o F is displayed if no sensor is installed)
RS #2
¾
Current temperature of Remote Sensor #2 if this remote thermal sensor is installed and
enabled. This field is grayed-out if RS #2 is not included in temperature averaging. (See
Sensor Settings Page)
Status:
¾ 45o F to 120o F (120o F is displayed if no sensor is installed)
Override
¾
Indicates whether Heat or Cool Settings (below) are different from the current scheduled
settings. Changes made to either the Heat or Cool Settings which force an override will
remain at those settings until the next scheduled Period change. At the Period change, the
settings for either/both Heat or Cool will then follow the schedule. (See Schedule Settings)
Status:
¾ Override
Cool Setting
¾
Current temperature programmed for the cooling (A/C) system. This will appear grayed-out
if the HVAC mode is set to Heat or Off (see HVAC Mode). This function will not be visible if
the thermostat is configured to be a Heat only controlling device. (See General Settings
Page)
Status and Control:
¾ 45o F to 95o F
Heat Setting
¾
Current temperature programmed for the heating system. This will appear grayed-out if the
HVAC mode is set to Cool or Off (see HVAC Mode). This function will not be visible if the
thermostat is configured to be a Cool only controlling device. (See General Settings Page)
Status and Control:
¾ 45o F to 95o F
Rev 1.2
Page 24 of 52
Hold Mode
¾
Holds the current temperature of both the Heat and Cool Settings at the current settings
indefinitely.
Status and Control:
¾ Off (default) – Hold mode is disabled.
¾ Hold – Hold mode is enabled.
Schedule Settings
Day Class / Period
¾
Displays the current settings for both the scheduled Day Class and Period. (See Day Class
Schedules)
Status:
¾ Day Class – Home, Out and Away
¾ Period – Morn(ing), Day, Eve(ning), Sleep
Cool
¾
Current Cool temperature setting as set within the current Day Class schedule. (See Day
Class Schedules)
Status:
¾ 45o F to 95o F
Heat
¾
Current Heat temperature setting as set within the current Day Class schedule. (See Day
Class Schedules)
Status:
¾ 45o F to 95o F
HVAC Settings
HVAC State
¾
Displays the current state of the Heating or Cooling system. If a state change is made while
viewing this page, pressing the Refresh will update this status.
Status :
¾ Heat On – Heating system is actively heating.
¾ Cool On – Cooling system is actively cooling.
¾ Off – Neither the heating system or cooling system is active (i.e. on).
HVAC Mode
¾
Displays and controls the current mode setting for the HVAC system. The thermostat can
be configured to control the heat system only, cool system only, automatically changeover
between heating and cooling systems or control neither system.
Status and Control:
¾ Heat – Heating system only
¾ Cool – Cooling system only
¾ Auto – Automatic changeover between heating and cooling systems
¾ Off - The thermostat is disabled from controlling either the Heating or Cooling system.
Fan Mode
¾ Displays and controls the current state setting for the HVAC fan.
Status and Control:
¾ Auto – Heating or Cooling system controls the operation of the fan
¾ On – User forces the fan to the on state independent of the operation of the HVAC system.
Rev 1.2
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Alarm Status
Low Temperature
¾
Displays the current status of the low temperature alarm condition. The temperature has
fallen below a pre-programmed limit. After the occurrence of this alarm, the user must
repair the condition which caused the temperature to fall below the prescribed limit before
resetting this alarm. (See General Settings Page)
Status:
¾ OK – No Low Temperature Alarm is present.
¾ Alert! – The temperature monitored within the thermostat has dropped below the pre-set low
temperature limit.
Filter Change
¾
Displays a reminder to the user that the time interval between HVAC filter changes has
expired. The air filter(s) must be cleaned or replaced. The user must change the filter and
then reset this timer. (See General Settings Page)
Status:
¾ OK – No filter change is required.
¾ Required! – The HVAC filters require changing or cleaning as per the interval set by the
user. (See General Settings Page)
Rev 1.2
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General Settings Page
The General Settings Page contains parameters and settings which personalize the thermostat for the user.
A Submit must be issued by the user to apply all changes made in the Control column. The status of
most functions will be updated upon clicking the Refresh button.
Figure 15a – General Settings Page
Zone Name
Name
¾
Unique identifier for the thermostat. Known as the host name within the network. This field
is 13 characters long. The thermostat location may be used in this field (i.e. Kitchen)
Rev 1.2
Page 27 of 52
Status and Control:
¾ Name - 13 alpha-numeric characters.
Thermostat
Display Contrast
¾
LCD display contrast control. Values range from 25 (lowest contrast between the graphics
characters and the background) to 40 (highest character contrast to the background).
Status and Control:
¾ 25 to 40, the default value is 35
Heat Control
¾
Specifies the HVAC definition of this thermostat. This parameter describes the thermostat
capability to control a single stage heating system only or single stage heating and cooling
systems together (See Cool Control).
Status:
¾ Enabled (default) – Enables the heating system as a standard single stage system.
¾ Disabled – Specifies that there is no heating system present. (A/C only thermostat.)
Cool Control
¾
Specifies the HVAC definition of this thermostat. This parameter describes the thermostat
capability to control a single stage cooling system only or single stage heating and cooling
systems together (See Heat Control).
Status:
¾ Enabled (default) – Enables the cooling system as a standard single stage system.
¾ Disabled – Specifies that there is no cooling system present. (Heat only thermostat.)
Low Temp(erature) Limit
¾
Low temperature threshold detection. The value set by this parameter will be monitored by
the thermostat and compared against the current Zone Temperature. If the current Zone
Temperature falls below this value, an alarm condition is set and the status is displayed on
the Status & Control Page. In addition, this alarm will be sent to the Proliphix web site to
trigger an email notification if this function is enabled. (See Remote Access Page). This is a
major (red) alarm condition.
If a Low Temp Limit alarm is pending, specific action must be taken to clear this condition.
In Figure 15b, a Low Temp Limit alarm is set and is noted by the presence of the Heating
Alarm Dismiss field. Note that the “heat repaired” box must be checked and the condition
must be repaired (i.e. the zone temperature must be above the set Low Temp Limit or this
limit is disabled) for the alarm condition to be cleared upon a Submit.
Status and Control:
¾ Disabled (Default) – no lower temperature limit is set.
¾ 45o F to 94o F
Filter Reminder
Reminder Interval
¾
This convenience feature will remind the user that the HVAC system requires maintenance.
Specifically this feature will allow the user to set time intervals between HVAC filter changes
or cleanings. If enabled, an alarm condition will be set after the pre-set interval has expired,
and will be displayed on the Status & Control Page. In addition, this alarm will be sent to
the Proliphix web site to trigger an email notification if this function is enabled. (See Remote
Rev 1.2
Page 28 of 52
Access Page). Specific action must be taken to clear this alarm condition. This is a minor
(yellow) alarm condition.
If a Filter Reminder alert is pending, specific action must be taken to clear this condition. In
Figure 15b, a Filter Reminder Alert is set and is noted by the presence of the Reminder
Pending field. Note that the “replaced filter?” box must be checked for the alert condition to
be cleared upon a Submit.
Status and Control:
¾ Never (default) – Interval reminder disabled.
¾ 3 Months – Sets the filter change reminder interval to 3 months after submitting.
¾ 6 Months – Sets the filter change reminder interval to 6 months after submitting.
¾ 9 Months – Sets the filter change reminder interval to 9 months after submitting.
¾ 12 Months – Sets the filter change reminder interval to 12 months after submitting.
Rev 1.2
Page 29 of 52
Figure 15b – General Settings Page (Alarms and Alerts Pending)
Rev 1.2
Page 30 of 52
Date and Time
Set Date and Time
¾ This field is automatically filled with the date and time of the web browser. When the
Submit button is pressed, this time and date information will be stored in the thermostat.
(The date and time of the thermostat can be read directly at the thermostat on the
Thermostat Status sub-screen under the Status & Control LCD screen.) If the “Sync with
Browser on Submit” block is checked, the browser time will be used to load into the
thermostat. If this checkbox is unchecked, the time and date can be changed by the user
and then stored when the Submit button is pressed.
U.S. Daylight Savings Time
¾ Contains the state of whether or not the thermostat should adhere to the US daylight
savings program, while maintaining date and time. US Daylight Savings time stipulates that
the time shall be set ahead an hour at the end of the first Saturday of the month of April
every year. In addition, the time shall be set back an hour at the end of the last Saturday of
the month of October every year.
Status and Control:
¾ Disabled (default) – U.S. Daylight Savings Time is not observed.
¾ Enabled – U.S. Daylight Savings Time is observed.
Rev 1.2
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Setback Schedule Page
The Proliphix thermostat features a set of very robust scheduling options. Through the Proliphix Thermostat
Management Interface (TMI) you may create a heating and cooling schedule to meet your lifestyle and specific
needs.
Proliphix Scheduling
The scheduling feature is organized hierarchically. To make scheduling easier, Proliphix has introduced the
concept of Day Classes as a way to better classify the types of days which may be used in the schedule. Each
Day Class is divided into four Periods, each of which includes temperature settings for both heating and cooling.
There are three Day Classes; Home, Out and Away. The Home Day Class is reserved for those days in which
the user is occupying the property. The user for example, may assign Saturdays and Sundays to the Home Day
Class. The Out Day Class is used to define days in which the user is currently occupying the property but
spends large amounts of time in the day away from the property. In a typical work week, Monday through
Friday may be assigned to the Out Day Class. Finally, an Away Day Class was developed to classify vacations
or other extended periods of time away from the property.
For each of the Home, Out and Away Day Classes, there are four Periods of time in which the user can
independently specify heat or cool settings. These Periods are non-overlapping and are labeled Morning, Day,
Evening and Sleep. These periods roughly correspond respectively to times in the day in which the user wakes
up, goes to work (work day), is home for dinner or retires for the night.
Day Class Schedules
In Figure 16 below, Home, Out and Away Day Class Schedules are shown in the Day Class Schedules table.
Note that the Day Class Periods are shown, along with the Period start times, within each row of the table. In
addition, the Heat and Cool settings are also displayed for each Period in each Day Class. Although the
thermostat comes from the factory pre-set with Day Class Period temperature settings, the user may change
these values by clicking on the heading of each Day Class (i.e. Home, Out, and Away) heading.
Default Weekly Schedule
Also in Figure 16, the Default Weekly Schedule table provides a template by which to apply the three Day
Classes to each day of the week for every week of the year. This weekly template is applied to every week of
every month which is visible in the Calendar View at the bottom of Figure 16. To edit the Default Weekly
Schedule, the user should click on “Edit Weekly Schedule” button.
Calendar View
The Calendar View displays the Day Class settings for each day of the month. To modify any Day Class in the
Calendar View, the user has three options; change the Default Weekly Schedule, click on the date within the
calendar or edit the Special Days settings.
The last two options allow the user to edit the Special Days directly.
Rev 1.2
Page 32 of 52
Figure 16 – Setback Schedules Page
Rev 1.2
Page 33 of 52
Home Day Class Schedule Page
The Home Day Class Schedule allows the user to assign both Heat and Cool temperature settings in each of
the four schedule Periods for the Home Day Class.
A Submit must be issued by the user to apply all changes made in the Home Day Class fields.
Figure 17 – Home Day Class Schedule Page
Period
¾
One of 4 time periods of the day defined by the user.
¾
Time of day in 15 minute increments. Includes AM / PM indicator.
Time
Heat (Temp)
¾ Temperature setback setting for the heating system.
Control:
¾ 45o F to 95o F
Cool (Temp)
¾ Temperature setback setting for the A/C system.
Control:
¾ 45o F to 95o F
Rev 1.2
Page 34 of 52
Out Temperature Setback Page
The Out Day Class Schedule allows the user to assign both Heat and Cool temperature settings in each of the
four schedule Periods for the Out Day Class.
A Submit must be issued by the user to apply all changes made in the Out Day Class fields.
Figure 18 – Out Day Class Schedule Page
Period
¾
One of 4 time periods of the day defined by the user.
¾
Time of day in 15 minute increments. Includes AM / PM indicator.
Time
Heat (Temp)
¾ Temperature setback setting for the heating system.
Control:
¾ 45o F to 95o F
Cool (Temp)
¾ Temperature setback setting for the A/C system.
Control:
¾ 45o F to 95o F
Rev 1.2
Page 35 of 52
Away Temperature Setback Page
The Away Day Class Schedule allows the user to assign both Heat and Cool temperature settings in each of the
four schedule Periods of the Away day.
A Submit must be issued by the user to apply all changes made in the Away Day Class fields.
Figure 19 – Away Day Class Schedule Page
Period
¾
One of 4 time periods of the day defined by the user.
¾
Time of day in 15 minute increments. Includes AM / PM indicator.
Time
Heat (Temp)
¾ Temperature setback setting for the heating system.
Control:
¾ 45o F to 95o F
Cool (Temp)
¾ Temperature setback setting for the A/C system.
Control:
¾ 45o F to 95o F
Rev 1.2
Page 36 of 52
Default Weekly Schedule
The Default Weekly Schedule allows the user to assign one of three Day Classes to each of the seven days of
the week.
A Submit must be issued by the user to apply all changes made in the Default Weekly Schedule fields.
Figure 20 – Default Weekly Schedule Page
Day
¾
Seven days of the week.
Class
¾ One of three Day Classes.
Control:
¾ Home – Home Day Class
¾ Out – Out Day Class
¾ Away – Away Day Class
Rev 1.2
Page 37 of 52
Special Days Table
The Special Days feature allows you to select any day of the current or future month and assign a different day
class than what is called for by the Default Weekly Schedule. For example, if your Default Weekly Schedule
calls for every Monday through Friday to be a “Out” schedule for the thermostat and you are planning a vacation
for a certain time period you may want to go to the Special Days configuration and select that week or weeks to
be set as an “Away” schedule. This allows you to designate certain days/weeks or months as different from the
default schedule.
Special Days entries are organized as rows in the Special Days Table. There can be 15 Special Day table
entries, each comprised of a start date entered in the Day, Month, Year fields as in Figure 21a. In each row,
one or more days can be entered as a duration for that entry. Durations cannot exceed 60 days.
A Submit must be issued by the user to apply all changes made in the Special Days Table
Figure 21a – Special Days Table
Rev 1.2
Page 38 of 52
Special Days Examples
Typical examples of these Special Days are included below in the following tables (Figures 21b and 21c).
In Figure 21b we have chosen to change the Day Class on December 24th 2004 from an Out Day Class (i.e. a
typical work day) to a Home Day Class. This represents a change to the default weekly schedule for that last
week in December and takes a single Special Days entry in the table.
There are two ways in which this could have been entered in the Special Days Table. The first would result by
clicking directly on the date directly on the Calendar View. This method directs the user to the Special Days
Table and automatically populates all the fields of the row except the Day Class setting. One day is the default
duration, but the user can change this field to any number of days less than the 60 day maximum.
The second method to access the Special days Table is to click on the “Edit Special Days” button below the
Calendar View. This directs the user to the table but no fields are filled. The user has the ability to configure all
fields according to the need.
A Submit must be issued by the user to apply all changes made in the Special Days Table.
Figure 21b – Special Day Table
Rev 1.2
Page 39 of 52
In Figure 21c we have chosen to add a week long vacation to the thermostat schedule from the 26th of
December 2004 through January 1st 2005. We do this by entering the Special Days Table by clicking on “Edit
Special Days”. The Special Days Table Page is accessed and all fields must be entered. The Day Class field
is then updated to “Away” and all changes are “Submitted”.
Removal of any Special Days requires that the Day field be changed to “unused” and then “Submitted”.
Figure 21c – Special Day Table
Rev 1.2
Page 40 of 52
After returning to the Setback Schedules Page in Figure 22, the user can observe that the appearance of the
two Special Days entries in the Calendar View.
Figure 22 – Setback Schedules Page
Rev 1.2
Page 41 of 52
Network Settings Page
The Network Settings Page allows the user the ability to configure the approriate network parameters specific to
the user’s local network.
A Submit must be issued by the user to apply all changes made in the Control column. The status of
most functions will be updated upon clicking the Refresh button.
Figure 23 – Network Settings Page
Addressing
MAC Address
¾
This is a factory assigned value installed in the thermostat which uniquely identifies the
thermostat on the local network for transmitting and receiving network information.
Status:
¾ Always displayed in the format of 00:11:49:11:22:33, where 11:22:33 will be a unique value
for each thermostat.
Rev 1.2
Page 42 of 52
IP Address Method
¾
This field allows the user to select the method by which the thermostat will receive the
unique Internet Protocol address for the local network. IP addressing can be either
automatically assigned via a local DHCP server or manually (Static) assigned by the user.
(See IP Addressing Methods). After the initial configuration of the thermostat, assignment
of the IP address should be switched to Static to ensure a permanent IP address
assignment for Remote Management or for simplified local management.
Status and Control:
¾ DHCP (default) – IP addressing method is DHCP assigned.
¾ Static – IP address is manually assigned by the user.
IP Address
¾
This field contains the unique Internet Protocol address either assigned statically or by
DHCP. See IP Address Method above.
Status and Control:
¾ A.B.C.D – Four field standard dot notation for IP address designation.
Subnet Mask
¾
This field defines the IP subnet on which the thermostat IP address will be assigned. The
subnet can include 256, 65536 or 16772216 IP addresses.
Status and Control:
¾ X.Y.Z.C – Class C address subnet. There can be 256 IP addresses in this subnet.
¾ X.Y.B.B – Class B address subnet. There can be 65,536 IP addresses in this subnet.
¾ X.A.A.A – Class A address subnet. There can be 16,772,216 IP addresses in this subnet.
Gateway Address
¾
This field defines the IP address of the router which will act as a gateway for the
thermostats to communicate to other devices in another subnet. The thermostat uses this
address when it needs to communicate to the Proliphix Web Server for Remote
Management.
Status and Control:
¾ A.B.C.D – Four field standard dot notation for IP address designation.
Web Server
HTTP Port
¾
This field defines the IP port number required by the Proliphix Web Server for Remote
Management capability. The thermostat communicates with the Proliphix Web Server to
identify itself as an eligible remotely manageable thermostat. The Proliphix Web Server
returns the communication by responding to the thermostat through this HTTP Port in the
firewall router. This port number should be programmed into the local firewall router when
configuring inbound port forwarding. See the Remote Management User Guide.
Reboot on Submit ?
¾
After any contents of the above Network Settings fields have been changed, a software
reset is required to ensure that the network parameters are saved in memory. This field
automatically updates from NoAction to Software Reset if any of the following fields are
updated;
o DHCP / Static
o IP Address
o Subnet Mask
o Gateway (address)
o HTTP Port
Rev 1.2
Page 43 of 52
After any of these fields are changed, a Software Reset is applied after the Submit button is pressed.
Rev 1.2
Page 44 of 52
Sensor Settings Page
The Sensor Settings Page allows the user to customize the thermostat for specific thermal sensing
requirements.
A Submit must be issued by the user to apply all changes made in the Control column. The status of
most functions will be updated upon clicking the Refresh button.
Figure 24 – Sensor Settings Page
Local Sensor
State
¾
Defines whether or not the internal thermostat thermal sensor is enabled. The internal
thermal sensor may be disabled if only remote sensing is desired.
Status and Control:
Rev 1.2
¾
¾
Page 45 of 52
Disabled – The internal thermal sensor is disabled. No Local Sensor value is displayed on
the Status & Control Page.
Enabled (default) – The internal thermal sensor is enabled.
Sensor Averaging
¾
Allows the thermostat internal thermal sensor to participate in the algebraic averaging of
either or both of the Remote Sensors if the Local Sensor State is enabled. (See Zone
Temperature)
Status and Control:
¾ Enabled (default) – The internal thermal sensor will participate in the algebraic averaging.
The Zone Temperature now reflects the average temperature of the averaged
measurements.
¾ Disabled – The thermostat internal sensor is excluded from the thermal averaging
calculations.
Remote Sensor 1
Name
¾ Name (15 characters) for external thermal sensor #1.
Status and Control:
¾ RS 1 (default) – (none)
State
¾ Defines whether or not external thermal sensor #1 is installed on the thermostat.
Status and Control:
¾ Disabled (default) – A remote external thermal sensor is not connected to the thermostat.
No Remote Sensor #1 value is displayed on the Status & Control Page.
¾ Enabled – A remote external thermal sensor is connected to the thermostat.
Sensor Averaging
¾
Allows this remote thermal sensor to participate in the algebraic averaging of either or both
of the thermostat (local) sensor or the remaining Remote Sensor. This parameter is visible
only if the Remote Sensor #1 “State” is enabled. (See Zone Temperature)
Status and Control:
¾ Disabled (default) – Algebraic thermal averaging is disabled.
¾ Enabled – Remote Sensor #1 is included in the thermal averaging calculations. The Zone
temperature now reflects the average temperature of the averaged measurements.
Remote Sensor 2
Name
¾ Name (15 characters) for external thermal sensor #2.
Status and Control:
¾ RS 2 (default) – (none)
State
¾ Defines whether or not external thermal sensor #2 is installed on the thermostat.
Status and Control:
¾ Disabled (default) – A remote external thermal sensor is not connected to the thermostat.
No Remote Sensor #2 value is displayed on the Status & Control Page.
¾ Enabled – A remote external thermal sensor is connected to the thermostat.
Rev 1.2
Page 46 of 52
Sensor Averaging
¾
Allows this remote thermal sensor to participate in the algebraic averaging of either or both
of the thermostat (local) sensor or the remaining Remote Sensor. This parameter is visible
only if the Remote Sensor #2 “State” is enabled. (See Zone Temperature)
Status and Control:
¾ Disabled (default) – Algebraic thermal averaging is disabled.
¾ Enabled – Remote Sensor #2 is included in the thermal averaging calculations. The Zone
temperature now reflects the average temperature of the averaged measurements.
Rev 1.2
Page 47 of 52
Remote Access Page
The Remote Access Page contains all the pertinent parameters necessary to invoke and control the
intercommunication of the thermostat with the Proliphix Web Site for Remote Management.
A Submit must be issued by the user to apply all changes made in the Control column. The status of
most functions will be updated upon clicking the Refresh button.
Figure 25 – Remote Access Page
Remote Discovery
The Proliphix Network Thermostats can be accessed remotely anywhere in the world with only the use of a web
browser. Proliphix thermostats automatically intercommunicate with the Proliphix Web Site to provide this
capability. Certain parameters must be configured in this section to facilitate the Remote Management feature.
State
¾
This parameter controls whether or not the Remote Management feature is enabled. (See
Proliphix Remote Management Setup Guide)
Status and Control:
Rev 1.2
¾
¾
Page 48 of 52
Disabled (default) – Remote Management function is disabled.
Enabled – The thermostat is enabled to participate with the Proliphix Web Site to provide
Remote Management capability.
Site Name
¾
If more than one thermostat intercommunicates with the Proliphix Web Server, they are
identified at the Web Server by this unique parameter. (See Proliphix Remote Management
Setup Guide)
Status and Control:
¾ Name – 25 alpha-numeric characters
Address
¾
This is the IP address of the Proliphix Web Server which supports Remote Management.
This address should only be changed under the direction of Proliphix, Inc.
Status and Control:
¾ 207.58.145.109 – Four field standard dot notation for IP address designation.
Outgoing Port
¾
This is the outgoing IP port number which is used to communicate to the Proliphix Web
Server. This port number should only be changed under the direction of Proliphix,
Inc.
Status and Control:
¾ 80
Interval
¾
This is the time interval after which the thermostat intercommunicates with the Proliphix
Web Site to self identify itself as an active and reachable thermostat. The status of this
intercommunication is presented to the user at the Proliphix Web Site. This interval is
repeated continually as long as Remote Management is enabled.
Status and Control:
¾ 1 - 24 hrs - Default interval is 4 hours.
Last Attempt
¾
This field displays the status of the last attempted intercommunication between the
thermostat and the Proliphix Web Server. If there is a good communication connection
between the thermostat and the Web Server, the Server deems that the thermostat is
reachable and accessible by a user through the Internet.
Status:
¾ hh.mm.ss - Time since last attempt to access the Proliphix Web Server.
¾ Success/Fail – Status of last attempt to initiate the communication to the Web Server.
Control:
¾ Discover Now – Initiates the intercommunication between the thermostat and the Proliphix
Web Server.
Last Success
¾
This field displays the status of the last intercommunication between the thermostat and the
Proliphix Web Server. If there is a good communication connection between the thermostat
and the Web Server, the Server deems that the thermostat is reachable and accessible by
a user through the Internet.
Status:
¾ hh.mm.ss - Time since last attempt to access the Proliphix Web Server.
Rev 1.2
Page 49 of 52
Customer Information
Customer ID
¾
This field should be completed with the unique customer identifier assigned by Proliphix
after proper registration of the thermostat has been made by the user. Registration is
required prior to obtaining this ID to ensure that only authorized Proliphix customers may
participate in remotely managing their thermostats. (See Proliphix Remote Management
Setup Guide)
Status and Control:
¾ Eight digit, alpha-numeric identifier assigned by Proliphix in the form of 8E76-F09F.
Rev 1.2
Page 50 of 52
Remote Discovery Status Page
After the “Discover Now” button is pressed (and the Remote Discovery State is enabled) on the Remote
Access Page, the following status page appears. This page displays a brief synopsis of the state of the
thermostat as it has initiated the discovery process with the Proliphix web server on the Proliphix Web Site.
Pressing “Back to Remote Access Settings”, returns the user to the Remote Access Settings Page where a
completion status of the discovery process can be observed in the “Last Attempt” field.
Figure 26 – Remote Discovery Status Page
Rev 1.2
Page 51 of 52
Warranty Information
Proliphix, Inc. warrants its products to be free from manufacturing defects in materials and workmanship under
normal use for a period of 90 days from the date of purchase from Proliphix.
Proliphix shall not be liable to honor the terms of this warranty if the product has been used in any other
application other than that for which it was intended, or if it has been subjected to misuse, accidental damage,
modification, or improper installation procedures. Furthermore, this warranty covers only products which have
all original and unaltered markings and labels (serial numbers, model numbers, etc.) of manufacture.
This warranty shall be the sole and exclusive remedy to the original purchaser. In no event will Proliphix be
liable for incidental or consequential damages (including property and economic) of any kind arising from the
sale and use of this equipment. Proliphix is not liable for any claim made by a third party or made by a
purchaser for a third party.
Proliphix, shall, at its option, repair or replace any product found defective, without charge for parts and labor.
Repaired or replaced equipment or parts supplied under this warranty shall be covered only by the unexpired
period of the warranty.
In no event shall Proliphix’s liability exceed the price paid for the product from direct, indirect, special, incidental,
or consequential damages resulting from the use of the product, it's accompanying software, or its
documentation. Proliphix offers no refunds for its products.
Except as expressly set forth in this warranty, Proliphix makes no other warranties, expressed or implied, nor
authorizes any other party to offer any warranty, including any implied warranties of merchantability or fitness for
a particular purpose. Any implied warranties that may be imposed by law are limited by the terms of this limited
warranty. This warranty statement supersedes all previous warranties.
This warranty extends to products purchased directly from Proliphix or an authorized Proliphix dealer, distributor
or reseller.
Material Return Procedure
No merchandise may be returned for credit, exchange, or service without prior authorization from Proliphix. To
obtain warranty service for Proliphix products, contact Proliphix Customer Service (1-866-IP-LIVING) and
request a Return Material Authorization (RMA) number.
Products may be returned for credit, exchange, or service with a Proliphix RMA number. Enclose a note
explaining the symptoms of the problem, stating the RMA number , and the name, address and phone number
of the company or individual contact.
Authorized returns must be shipped prepaid to Proliphix at;
Proliphix, Inc.
66 Tadmuck Road
Suite #1
Westford, MA 01886
The RMA number must be clearly marked on the outside of the package. Products received without an RMA
number or without shipping prepaid will be subject to refusal by Proliphix. Proliphix reserves the right to charge a
15% restocking fee, plus shipping costs on any products returned with an RMA.
Return shipping charges following repair of items under warranty shall be paid by Proliphix via standard ground
carrier. In the event that repairs are found to be non-warranty, return shipping charges will be paid by the
purchaser.
Rev 1.2
Page 52 of 52
Customer Assistance
When contacting Proliphix for technical assistance, please have the following information available:
¾
¾
¾
Thermostat model and serial number.
Type of heating/cooling system (example: gas, oil, or electric; warm air, hot water, heat pump,
steam or gravity)
Location and number of wires attached to thermostat
For additional assistance, please contact Proliphix Technical Support using the following:
How to Reach Us:
Web:
www.proliphix.com
Email:
support@proliphix.com
Telephone: 866 IP-LIVING
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978-692-3378
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