Blood Glucose Monitoring System

Blood Glucose Monitoring System
Blood Glucose Monitoring System
Owner's
Booklet
Instructions for use.
Contents of package and use of monitoring device protected by one or
more U.S. patents (6,179,979, 6,193,873, 6,284,125, 6,716,577, 6,749,887,
6,797,150, 6,863,801, 6,872,298, 7,045,046, 7,498,132, 7,846,312, 6,413,410,
and 7,749,371) as well as corresponding patents in other jurisdictions.
Purchase of this package does not act to grant a use license under these
patents in any jurisdiction outside of Canada. A license for use in Canada
is granted only when the device is used with OneTouch® Verio™ Test Strip.
No test strip supplier other than LifeScan is authorized to grant such a
license. The accuracy of results generated with LifeScan meters using
test strips manufactured by anyone other than LifeScan has not been
evaluated by LifeScan.
OneTouch® Customer Care Line:
1 800 663-5521
Monday-Friday
9am-8pm Eastern Time
6am-5pm Pacific Time
www.OneTouch.ca
Manufactured by:
LifeScan Europe
Division of Cilag GmbH
International
6300 Zug
Switzerland
Distributed by:
LifeScan Canada Ltd.
Burnaby, BC V5C 6C6
If you have questions about the use of any OneTouch® product,
contact the OneTouch® Customer Care Line at 1 800 663-5521.
If you cannot reach OneTouch® Customer Care Line, contact your
healthcare professional for advice.
© 2011 LifeScan, Inc.
Trademarks owned by Johnson & Johnson and used under
license.
Version G
Rev.: 07/2011
Blood Glucose Monitoring System
Owner’s Booklet
1
Owner’s Booklet
Thanks for choosing OneTouch®!
The OneTouch® Verio™IQ Blood Glucose Monitoring System
is one of the latest product innovations from OneTouch®.
Every OneTouch® Verio™IQ Meter is designed to make it
easy to test your blood glucose and help you manage your
diabetes.
This Owner’s Booklet offers a complete explanation of how
to use your new meter and testing supplies, and reviews
the do’s and don’ts of testing your blood glucose level.
Clear instructions and visuals will help you get comfortable
using the OneTouch® Verio™IQ Meter, so you can expect to
get reliable results every time you test. Please keep your
Owner’s Booklet in a safe place; you may want to refer to it
in the future.
We hope OneTouch® products and services will continue to
be a part of your life.
2
Symbols
Cautions and Warnings. Refer to the Owner’s
Booklet and inserts that came with your system for
safety-related information.
Direct current
Consult instructions for use
Battery full
Battery 30–85% full
Battery low
Battery very low
Before meal tag
After meal tag
Message icon
Control solution result
3
Table of Contents
1 Setting up your system
10
2 Taking a test
- Testing your blood glucose
- Testing with control solution
25
45
3 Attaching tags to your
blood glucose results
53
4 Reviewing past results, averages
and high/low pattern messages
58
5 Care and maintenance
74
4
6 Battery (recharging)
78
7 Troubleshooting
86
8 Detailed information
about your system
9 Index
98
107
5
Before you begin
Before using this product to test your blood glucose,
carefully read this Owner’s Booklet, and the inserts
that come with the OneTouch® Verio™ Test Strips and
OneTouch® Verio™ Control Solution.
NOTE: You must charge the battery before using
the OneTouch® Verio™IQ Meter. See pages 78–85 for
instructions.
Intended use
The OneTouch® Verio™IQ Blood Glucose Monitoring System
is intended to be used for the quantitative measurement
of glucose (sugar) in fresh capillary whole blood samples
drawn from the fingertips or palm. Venous whole blood
samples may be used by healthcare professionals.
The OneTouch® Verio™IQ Blood Glucose Monitoring
System is intended for self-testing outside the body
(in vitro diagnostic use) by people with diabetes at home
and healthcare professionals in a clinical setting as an aid
to monitor the effectiveness of diabetes control.
The OneTouch® Verio™IQ Blood Glucose Monitoring
System should not be used for the diagnosis of or
screening of diabetes or for neonatal use.
6
Test principle
Glucose in the blood sample mixes with special chemicals
in the test strip and a small electric current is produced.
The strength of this current changes with the amount of
glucose in the blood sample. Your meter measures the
current, calculates your blood glucose level, displays the
blood glucose result, and stores it in its memory.
7
The OneTouch® Verio™IQ
Blood Glucose Monitoring System
Included with your kit:
A
B
D
E
F
C
Available separately:
G
8
H
A
neTouch® Verio™IQ Meter
O
(rechargeable battery included)
B
Carrying Case
C
OneTouch® Delica® Lancing device
D
Sterile lancets
E
AC Adapter
F
Mini USB Cable
G
OneTouch® Verio™ Mid Control Solution*
H
OneTouch® Verio™ Test Strips*
Alternate site testing (AST) Kit (not pictured). For
availability of AST Kit contact the OneTouch® Customer
Care Line at 1 800 663-5521.
NOTE:
• The OneTouch® Delica® Lancing Device uses ONLY
OneTouch® Delica® Lancets.
If another type of lancing device was included, see the
separate instructions for that lancing device.
*OneTouch® Verio™ Control Solution and Test Strips are
available separately. To obtain control solution, contact the
OneTouch® Customer Care Line at 1 800 663-5521.
m WARNING
Keep the meter and testing supplies away from young
children. Small items such as the test strips, lancets,
protective covers on the lancets, and control solution
vial cap are choking hazards. Do Not ingest or
swallow any items.
9
1
Setting up your system
Getting to know your OneTouch® Verio™IQ
Blood Glucose Monitoring System
Meter
Test strip port
Insert test strip here to turn meter on
Display
Battery icon
Indicates battery
power remaining
mmol/L is the
pre-set unit of
measure and cannot
be changed
OK button
• Turns meter on/off
• Confirms menu
selections
Back button
• Go back to the
previous screen
(press and
release)
• Go to the Main
Menu (press
and hold)
10
Up and down
buttons
Highlight the
desired selection Data/Battery
charging port
• Connect to download
to computer
• Connect to recharge
meter battery
Setting up your system
1
Test strip
Channel to
apply sample
Silver prongs
Insert into test strip port
Turning your meter on
until the
Press and hold
start-up screen appears.
Once the start-up screen is
displayed, release .
m CAUTION
If you see any missing pixels
within the start-up screen,
there may be a problem
with the meter. Contact the
OneTouch® Customer Care Line
at 1 800 663-5521 or visit
www.OneTouch.ca.
VerioIQ
11
1
Setting up your system
After the start-up screen, the
Main Menu is displayed.
A blue bar highlights the
current selection on the
meter display.
Apr 01
9:00 am
My History
Pattern Log
Settings
Example
Main Menu with
Settings highlighted
Using the display backlight
The backlight comes on automatically whenever the
meter is turned on. After a few seconds of no activity, the
backlight will dim. Pressing any button or inserting a test
strip will turn the backlight back on.
before you
When testing in the dark, press and hold
insert the test strip. This will light the entire top of the
meter and provides enough light to test in the dark.
12
Setting up your system
1
Basic settings
Setting the meter language, time and date
Before using your meter for the first time, you should check
these settings. When you turn on the meter for the first time,
you will automatically start at the Set Language screen.
1. Choose a language
In the Set Language screen
or
to highlight
press
the language you want and
press .
after making
Pressing
your selection confirms each
setting and takes you to the
next screen.
When setting up your meter
to return to
you can press
the previous screen to adjust
a setting.
Set Language
English
Français
Welcome
13
1
Setting up your system
NOTE: The time and date formats are pre-set. You cannot
change these settings.
2. Set the time of day
In the Set Time screen
or
to set the hour
press
and press . Repeat this step
to set the minutes. Press
or
to set am or pm and
press .
Set Time
12
: 45 pm
Please set
with care.
3. Set the date
In the Set Date screen,
press
or
to change the
month and press . Repeat
these steps to set the day,
then the year.
Set Date
Apr
23 2011
Please set
with care.
14
Setting up your system
1
4. Confirm your settings
If your settings are correct
or
to highlight
press
Done and press .
Settings
If a setting is not correct,
highlight the incorrect setting
to return to that
and press
setting screen.
Time:
12:45pm
Date: Apr 23 2011
Language: English
Tool Settings
Meter Info
Done
After confirming your settings,
this screen will appear on the
meter display.
To set up the High/Low Pattern
tool, highlight Set Up Now and
press .
To go to the Main Menu,
highlight Later and press
.
Settings
Set up Tools?
Time:
Your meter12:45pm
is reaDate:
Apr
01 2010
dy for
testing.
Set up High/Low
Language:
English
Pattern
tool?
Tool Settings
Meter
SetInfo
Up Now
Later
Menu
NOTE: If you select Later, you can always set this feature
up at another time by choosing Settings from the
Main Menu (see page 22).
15
1
Setting up your system
Tool settings
The meter has several features that provide information
that can help you manage your diabetes.
High/Low Patterns – Lets you
know if your blood glucose
levels are developing a high
or low pattern.
Tagging – Blood glucose
results can be tagged to
indicate tests taken
around mealtimes.
Tool Settings
Tagging:
On
High/Low Patterns
Alerts:
On
High/Low Limit
Done
Set the High/Low Patterns
The meter can let you know whenever your blood glucose
results develop a pattern below the Low limit or above the
Before Meal High limit you set in your meter. See pages
64–71 for more information.
NOTE:
• B efore Meal tags are used to determine if a blood
glucose result should trigger a high pattern message.
Be sure to tag your results carefully (see pages 53–57).
16
Setting up your system
1
• U
se care when adding tags to your blood glucose
results. Incorrect tagging can cause the information
displayed in high pattern messages to be inaccurate
and/or misinterpreted.
• T he High/Low Patterns feature uses your meter’s time
and date settings to identify patterns. Be sure the time
and date are set correctly when using this feature.
m CAUTION
Be sure to talk to your healthcare professional about the
High and Low pattern limits that are right for you. When
selecting or changing your pattern limits, you should
consider factors such as your lifestyle and diabetes
therapy. Never make significant changes to your diabetes
care plan without consulting your healthcare professional.
Highlight Alerts on the Tool
Settings screen and press .
Tool Settings
Tagging:
On
High/Low Patterns
Alerts:
On
High/Low Limit
Done
17
1
Setting up your system
To turn this feature on or off,
press
or
to highlight
your selection and press .
Alerts
On
Off
Track patterns and
receive alerts.
If the feature is turned on,
highlight High/Low Limit on
the Tool Settings screen and
press .
NOTE:
• To set high and low limits,
Alerts must be turned on.
• Low and Before Meal High
limits apply to every hour
of the day.
18
Tool Settings
Tagging:
On
High/Low Patterns
Alerts:
On
High/Low Limit
Done
Setting up your system
On the High/Low Limit screen,
highlight Low Limit
and press .
High/Low Limit
The Low Limit is highlighted.
Press
or
to select a
value for your low limit and
press .
Low Limit
Low Limit:
High Limit:
4.0
1
4.0
7.0
mmol/L
Set to track and get
alerts for low
glucose patterns.
19
1
Setting up your system
Next, on the High/Low Limit
screen, highlight High Limit
and press .
The High Limit is highlighted.
or
to select a
Press
value for your high limit and
press .
High Limit
Before Meal:
7.0
mmol/L
This only applies
to glucose results
with Tag ‘Before
meal’.
NOTE: Tagging must be turned on to set a Before Meal
High limit (see page 21). The meter is set at the factory
with the tagging feature turned on. If you try to set the
High Limit with the tagging feature turned off, you will be
prompted to turn it on, before setting your high limit.
You will return to the Tool
Settings screen.
Tool Settings
Tagging:
On
High/Low Patterns
Alerts:
On
High/Low Limit
20
1
Setting up your system
Turn the Tagging feature on or off
After testing, you can add tags
to your blood glucose results.
See pages 53–57 for more
information.
Highlight Tagging on the
Tool Settings screen and
press .
Tool Settings
Tagging:
On
High/Low Patterns
Alerts:
On
High/Low Limit
NOTE: “Before meal” tags are used to determine if a blood
glucose result should trigger a high pattern message. If
you want to receive high pattern messages, be sure the
tagging feature is turned on and tag your results carefully
(see pages 53–57).
To turn this feature on or off,
or
to highlight
press
your selection and press .
You will return to the Tool
Settings screen.
to return to the
Press
Settings screen or press
and hold
to return to
the Main Menu.
Tagging
On
Off
Turn tagging On to
label glucose results Before meal
or A
er meal.
21
1
Setting up your system
Adjusting settings after setting up the
meter for the first time
At any time, you can adjust the
settings in your meter.
Highlight Settings on the Main
Menu screen and press .
Apr 23
12:45 pm
My History
Pattern Log
Settings
Next, select Time, Date,
Language or Tool Settings
and press .
Then, follow the instructions on
pages 13–21 to make changes
to your settings.
22
Settings
Time:
12:45pm
Date: Apr 23 2011
Language: English
Tool Settings
Meter Info
Setting up your system
1
Checking the meter serial number and
software version
The meter serial number and software version are stored in
your meter and you can check this information at any time.
Highlight Meter Info on the
Settings screen and press .
Settings
The information is displayed.
Press
or
to return to
the Settings screen.
Meter Info
Time:
9:00am
Date: Apr 01 2011
Language: English
Tool Settings
Meter Info
Serial #
XXXXXXXX
Soware: 00.00
Units: mmol/L
23
1
Setting up your system
Turning your meter off after setup
There are two ways to turn your meter off:
• Press and hold
turns off.
for several seconds until the meter
Or,
• Your meter will turn off by itself if left alone for two
minutes.
24
Taking a test 2
Testing your blood glucose
NOTE: Many people find it helpful to practice testing
with control solution before testing with blood for the
first time. See Testing with control solution, pages 45–52.
Preparing for a test
Have these things ready when you test:
OneTouch® Verio™IQ Meter
OneTouch® Verio™ Test Strips
Lancing device
Sterile lancets
• Use only OneTouch® Verio™ Test Strips.
• Unlike some blood glucose meters, no separate step to
code your OneTouch® Verio™IQ System is required.
• Make sure your meter and test strips are about the same
temperature before you test.
• Do Not test if there is condensation (water build-up) on
your meter. Move your meter and test strips to a cool,
dry spot and wait for the meter surface to dry before
testing.
• Tightly close the cap on the vial immediately after use to
avoid contamination and damage.
• Store unused test strips only in their original vial.
25
2
Taking a test
• Do Not open the test strip vial until you are ready to
remove a test strip and perform a test. Use the test strip
immediately after removing it from the vial.
• Do Not return the used test strip to the vial after
performing a test.
• Do Not re-use a test strip that had blood or control
solution applied to it. Test strips are for single use only.
• With clean, dry hands, you may touch the test strip
anywhere on its surface. Do Not bend, cut or modify the
test strip in any way.
• When you first open a vial of test strips, record the
discard date on the label. Refer to the test strip insert or
vial label for instructions on determining the discard date.
m CAUTION
• The OneTouch® Verio™IQ Blood Glucose Monitoring
System should not be used for patients within 24 hours
of receiving a D-xylose absorption test as it may cause
inaccurately high results.
• Do Not use your test strips if your vial is damaged or
left open to air. This could lead to error messages or
inaccurate results. Contact the OneTouch® Customer
Care Line at 1 800 663-5521 immediately if the test
strip vial is damaged.
26
Taking a test
2
m CAUTION
• If you cannot test due to a problem with your testing
supplies, contact your healthcare professional. Failure
to test could delay treatment decisions and lead to a
serious medical condition.
• This meter meets all applicable standards, but some cell
phones may interfere with the proper operation of your
meter if next to the meter during testing.
• The test strip vial contains drying agents that are
harmful if inhaled or swallowed and may cause skin
or eye irritation.
• Do Not use test strips after the expiration date (printed
on the vial) or the discard date, whichever comes first,
or your results may be inaccurate.
27
2
Taking a test
OneTouch® Delica®
Lancing Device
Release
Button
Cocking
Control
Ejection
Control
Depth
Indicator
Depth Wheel
Lancing
Device Cap
(For fingertip
sampling)
Protective
Cover
Cupped Side of
Protective Cover
NOTE: The OneTouch® Delica® Lancing Device uses ONLY
OneTouch® Delica® Lancets. If the lancing device shown
here is different from the device included in your kit,
please see the separate insert for your lancing device.
28
Taking a test
2
Choosing the right sampling site at the
right time
You can test on the fingertip or “alternate” sites like the
palm with the OneTouch® Verio™IQ Meter. Fingertip testing
is recommended when your blood glucose may be rapidly
changing, which can occur if you’ve eaten, exercised,
injected rapid-acting insulin or an insulin pump bolus
in the last 2 hours. This is because fingertip testing may
identify hypoglycemia (low blood sugar) or an insulin
reaction sooner than testing with samples from other
sites. You should always use a fingertip sample if you are
concerned about the possibility of low blood sugar, when
you are ill, under stress, or if you suffer from hypoglycemia
unawareness (lack of symptoms to indicate an insulin
reaction). Before using an “alternate” site sample, talk to
your healthcare professional.
NOTE: The lancing device shown here is for fingertip testing
only and is not intended for sampling “alternate” sites, like
the palm. If you want to test with a palm sample, contact
the OneTouch® Customer Care Line at 1 800 663-5521 to
find out about obtaining an appropriate lancing device and
instructions for palm testing.
29
2
Taking a test
m CAUTION
To reduce the chance of infection:
• Make sure to wash the sample site with soap and warm
water, rinse and dry before sampling.
• The lancing device is intended for a single user. Never
share a lancet or lancing device with anyone.
• Always use a new, sterile lancet each time you test.
• Always keep your meter and lancing device clean
(see pages 74–75).
30
Taking a test
2
Getting a blood sample from the fingertip
Choose a different puncture site each time you test.
Repeated punctures in the same spot may cause soreness
and calluses. Before testing, wash your hands thoroughly
with warm, soapy water. Rinse and dry completely.
1. Remove the lancing device cap
Remove the cap by turning it counterclockwise and then
pulling it straight off of the device.
2. Insert a sterile lancet into the lancing
device
Align the lancet as shown
here, so that the lancet fits
into the lancet holder. Push
the lancet into the device
until it snaps into place and
is fully seated in the holder.
31
2
Taking a test
Twist the protective
cover one full turn until it
separates from the lancet.
Save the protective cover
for lancet removal and
disposal. See pages 40–42.
3. Replace the lancing device cap
Place the cap back onto the device; turn clockwise to
secure the cap.
Do Not overtighten.
32
Taking a test
2
4. Adjust the depth setting
The lancing device has
seven puncture depth
settings, numbered 1
through 7. Smaller numbers
are for a shallower puncture
and the larger numbers
are for a deeper puncture.
Shallower punctures work
for children and most
adults. Deeper punctures work well for people with thick or
callused skin. Turn the depth wheel to choose the setting.
NOTE: A shallower fingertip puncture may be less painful.
Try a shallower setting first and increase the depth until
you find the one deep enough to get a blood sample of
the proper size.
5. Cock the lancing device
Slide the cocking control
back until it clicks. If it does
not click, it may already
have been cocked when you
inserted the lancet.
33
2
Taking a test
6. Insert a test strip to turn the meter on
Insert a test strip into the
test strip port with the gold
side of the test strip and
the two silver prongs
facing you.
Silver prongs
No separate step to code
the meter is required.
Test strip port
NOTE: When testing in low light conditions or in the
dark, press and hold
before you insert the test strip
to turn on the display backlight and test strip port light.
This additional light may help you insert the test strip and
complete the test.
When the Apply Blood screen
appears on the display, you can
apply your blood sample to
either side of the test strip.
34
Taking a test
2
7. Puncture your finger
Hold the lancing device
firmly against the side
of your finger. Press the
release button. Remove
the lancing device from
your finger.
8. Get a round drop of blood
Gently squeeze and/or
massage your fingertip until
a round drop of blood forms
on your fingertip.
Approximate size
If the blood smears or runs,
Do Not use that sample. Dry
the area and gently squeeze
another drop of blood or
puncture a new site.
35
2
Taking a test
Applying blood and reading results
1. Apply the sample to the test strip
You can apply blood to either side of the test strip.
Apply your sample to the opening of the channel.
Be sure to apply your sample immediately after you get a
drop of blood.
Apply drop
of blood here …
Channel
… or here
Channel
36
Taking a test
2
Holding the meter at a
slight angle, guide the
channel to the blood drop.
Channel
When it touches your
sample, the test strip wicks
blood into the channel.
37
2
Taking a test
2. Wait for the channel to fill completely
The blood drop will be drawn into the narrow channel.
The channel should fill completely.
The channel turns red and the meter will count down from
5 to 1.
Blood should not be applied on the top of the test strip or
to the top edge of the test strip.
• Do Not smear or scrape the sample with the test strip.
• Do Not press the test strip too firmly against the
puncture site or the channel may be blocked from
filling properly.
• Do Not apply more blood to the test strip after you have
moved the drop of blood away.
38
Taking a test
2
• Do Not move the test strip in the meter during a test or
you may get an error message or the meter may turn off.
• Do Not remove the test strip until the result is displayed
or the meter will turn off.
• Do Not test while the battery is charging.
3. Read your result on the meter
Your blood glucose result
appears on the display,
along with the unit of
measure, and the date and
time of the test.
If mmol/L does not
appear with the blood
glucose result, contact the
OneTouch® Customer Care
Line at 1 800 663-5521.
Example
m CAUTION
If the words Control Solution appear on the screen when
testing your blood glucose, repeat the test with a new
test strip. If the problem persists, contact the OneTouch®
Customer Care Line at 1 800 663-5521.
39
2
Taking a test
After getting a blood glucose result
Once you have your blood glucose result, you may:
• Attach a Tag to this result if the Tagging feature is turned
on (see pages 53–57).
Or,
• Press and hold
to return to the Main Menu.
Or,
for several seconds until the meter
• Press and hold
turns off. The meter will also automatically turn off if left
alone for two minutes.
Removing the used lancet
NOTE: This lancing device has an ejection feature, so you
do not have to pull out the used lancet.
. Remove the lancing device cap
Remove the cap by turning
it counterclockwise and
then pulling it straight off of
the device.
40
Taking a test
2
. Cover the exposed lancet tip
Before removing the lancet, place the lancet protective
cover on a hard surface then push the lancet tip into the
cupped side of the cover.
3. Eject the lancet
Slide the ejection control
forward until the lancet
comes out of the lancing
device. Return the ejection
control to its back position.
If the lancet fails to eject
properly, cock the device
again and then slide the
ejection control forward
until the lancet comes out.
41
2
Taking a test
. Replace the lancing device cap
Place the cap back onto the device; turn clockwise to
secure the cap.
It is important to use a new lancet each time you obtain
a blood sample. This will help prevent infection and
sore fingertips.
Do Not overtighten.
42
Taking a test
2
Disposing of the used lancet and test strip
Discard the used lancet carefully after each use to avoid
unintended lancet stick injuries. Used lancets and test
strips may be considered biohazardous waste in your
area. Be sure to follow your healthcare professional’s
recommendations or local regulations for proper disposal.
Wash hands thoroughly with soap and water after
handling the meter, test strips, lancing device and cap.
Interpreting unexpected
test results
Refer to the following cautions whenever your blood
glucose results are higher or lower than what you expect.
m CAUTION
Low blood glucose results
If your blood glucose result is below 4.0 mmol/L or
is shown as EXTREME LOW GLUCOSE, it may mean
hypoglycemia (low blood glucose). This may require
immediate treatment according to your healthcare
professional’s recommendations. Although this result
could be due to a test error, it is safer to treat first,
then do another test.
43
2
Taking a test
m CAUTION
Dehydration and low blood glucose results
You may get false low blood glucose results if you
are severely dehydrated. If you think you are severely
dehydrated, contact your healthcare professional
immediately.
High blood glucose results
If your blood glucose result is above 10.0 mmol/L, it may
mean hyperglycemia (high blood glucose) and you should
consider re-testing. Talk to your healthcare professional if
you are concerned about hyperglycemia.
EXTREME HIGH GLUCOSE is displayed when your blood
glucose result is over 33.3 mmol/L. You may have severe
hyperglycemia (very high blood glucose). Re-test your
blood glucose level. If the result is EXTREME HIGH
GLUCOSE again, this indicates a severe problem with your
blood glucose control. Obtain and follow instructions from
your healthcare professional immediately.
Repeated unexpected blood glucose results
If you continue to get unexpected results, check your
system with control solution. See Control solution testing,
pages 45–52.
44
Taking a test
2
If you are experiencing symptoms that are not consistent
with your blood glucose results and you have followed all
instructions in this Owner’s Booklet, call your healthcare
professional. Never ignore symptoms or make significant
changes to your diabetes management program without
speaking to your healthcare professional.
Unusual red blood cell count
A hematocrit (percentage of your blood that is red blood
cells) that is either very high (above 60%) or very low
(below 20%) can cause false results.
Testing with control solution
OneTouch® Verio™ Control Solution is used to check that
the meter and test strips are working together properly
and that you are performing the test correctly. (Control
solution is available separately.)
NOTE:
• Use only OneTouch® Verio™ Mid Control Solution with
your OneTouch® Verio™IQ Meter.
45
2
Taking a test
• When you first open a new vial of control solution,
record the discard date on the vial label. Refer to the
control solution insert or vial label for instructions on
determining the discard date.
• Tightly close the cap on the control solution vial
immediately after use to avoid contamination
or damage.
m CAUTION
• Do Not swallow or ingest control solution.
• Do Not apply control solution to the skin or eyes as it
may cause irritation.
• Do Not use control solution after the expiration date
(printed on the vial label) or the discard date, whichever
comes first, or your results may be inaccurate.
Do a control solution test
• Whenever you open a new vial of test strips.
• If you suspect that the meter or test strips are not
working properly.
• If you have had repeated unexpected blood glucose
results.
• If you drop or damage the meter.
46
Taking a test
2
Performing a control solution test
1. Insert a test strip
to turn the meter on
Silver prongs
Test strip port
Wait for the Apply Blood
screen to appear on the display.
NOTE: The same Apply Blood
screen that appears during a
blood glucose test also appears
during a control solution test.
47
2
Taking a test
2. Prepare the control solution
Remove the vial cap and place
it on a flat surface with the top
of the cap pointing up.
Squeeze the vial to discard
the first drop.
Example
Control Solution
Wipe both the tip of the
control solution vial and the
top of the cap with a clean,
damp tissue or cloth.
48
Taking a test
2
Then, squeeze a drop into the
small well on the top of the
cap or onto another clean,
non-absorbent surface.
3. Apply the control solution
Hold the meter so that the
side edge of the test strip is
at a slight angle to the drop
of control solution.
Touch the channel on the side
of the test strip to the control
solution. Wait for the channel
to fill completely.
49
2
Taking a test
4. Read your result
The meter will count down
from 5 to 1. Your result is
displayed along with the date,
time, unit of measure, and the
words Control solution.
The meter automatically
marks the result as a control
solution test.
Example
m CAUTION
If the words Control solution do not appear on the screen,
this result will be included in your averages and your
averages will change too. Repeat the test with a new
test strip. If the problem persists, contact the OneTouch®
Customer Care Line at 1 800 663-5521.
50
Taking a test
2
5. Check if the result is in range
Compare the result
displayed on the meter
to the range printed on
your OneTouch® Verio™
Control Solution vial. If
your control solution result
falls outside the expected
range, repeat the test with
a new test strip.
OneTouch®
Verio™
5.7–7.7 mmol/L
Example range
Out-of-range results may be due to:
• Not following the instructions detailed on pages 47–51.
• Control solution is contaminated, expired, or past its
discard date.
• Test strip or test strip vial is damaged, expired, or past
its discard date.
• Meter, test strips and/or control solution were not all at
the same temperature when the control solution test
was performed.
• A problem with the meter.
• Dirt or contamination in the small well on the top of the
control solution cap (see Step 2).
51
2
Taking a test
6. Cleaning
Clean the top of the control solution cap with a clean,
damp tissue or cloth.
Control solution results can be seen when reviewing past
results, but are not included in result averages.
m CAUTION
• If you continue to get control solution results that fall
outside the range printed on the control solution vial,
Do Not use the meter, test strips, or control solution.
Contact the OneTouch® Customer Care Line at
1 800 663-5521.
• The control solution range printed on the control
solution vial is for control solution tests only and is not a
recommended range for your blood glucose level.
52
Attaching tags to your 3
blood glucose results
Your OneTouch® Verio™IQ Meter allows you to attach
a Before meal or After meal tag to your current blood
glucose result.
• A Before meal blood glucose test is taken just before the
start of your meal.
• An After meal blood glucose test is typically taken one
to two hours after the start of your meal.
You can also change or add a tag to your most recent result
(Last Result) when reviewing it in the meter memory.
We suggest you talk to your healthcare professional to
see how meal tags may help you manage your diabetes.
NOTE: A Before meal tag is used to determine if a blood
glucose result should trigger a high pattern message
(see pages 64–71).
Use care when adding tags to your blood glucose results.
Incorrect tagging can cause the information displayed
in averages and high pattern messages to be inaccurate
and/or misinterpreted.
53
3
Attaching tags to your
blood glucose results
Adding or changing a tag
To add tags, the Tagging feature must be turned on
(see page 21).
Adding a tag
After testing and your blood
glucose result is displayed,
Before meal and After meal
appear on the meter display.
54
Before meal
After meal
Apr 01
11:45 am
58
mmol/L
Before meal
Aer meal
Menu
Attaching tags to your
blood glucose results
3
1. Press
or
to highlight Before meal or
After meal and press
If you do not want to tag this
blood glucose result, simply
press
to return to the result
screen or press and hold
to
go to the Main Menu.
NOTE: Once you add a tag to a
blood glucose result, you may
change it, but a tag cannot
be removed from the result
(see pages 56–57).
Apr 01
11:45 am
58
mmol/L
Before meal
Aer meal
Menu
Apr 01
11:45 am
58
mmol/L
Your tag will appear here
Before meal
Menu
Example
Before meal
55
3
Attaching tags to your
blood glucose results
Adding or changing a tag on your
last result
Choose My History from the
Main Menu and press
(see Reviewing past results,
pages 58–59).
Apr 01
11:45 am
My History
3
Pattern Log
Settings
Next highlight Last Result and
press .
My History
Last Result:
5.8 mmol/L
Results Log
Averages
56
Attaching tags to your
blood glucose results
To add a tag highlight Before
meal or After meal and
press .
3
Last Result
Apr 01
1:45 am
58
mmol/L
Aer meal
Before meal
Aer meal
Menu
To change a tag highlight the
existing tag, press
and
follow step 1 on page 55 to
change the tag.
Last Result
Apr 01
1:45 am
58
mmol/L
NOTE: You may only add or
change a tag on your most
recent (last) blood glucose
result.
Aer meal
Menu
Example
After meal
57
4
Reviewing past results,
averages and high/low
pattern messages
Your meter stores your most
recent 750 blood glucose
and control solution test
results and displays the blood
glucose results in several ways.
If your meter is off, press
until the start-up
and hold
screen appears. Once the
start-up screen is displayed
release . (See Turning your
meter on, page 11.)
Apr 01
9:00 am
My History
3
Pattern Log
Settings
to
If you have just completed a test, press and hold
get to the Main Menu from the blood glucose result screen.
From the Main Menu, choose:
• My History to view:
- Last Result
- Results Log
- Averages
• Pattern Log to view high or low pattern messages
Press
58
or
to highlight your selection and press
.
Reviewing past results, 4
averages and high/low
pattern messages
My History
From the My History menu,
choose:
- Last Result
- Results Log
- Averages
Last Result
The meter will display your
most recent result.
My History
Last Result:
5.8 mmol/L
Results Log
Averages
Date
Last Result
Apr 01
11:45 am
58
If you wish to add or change
a tag for your Last Result, see
pages 56–57.
mmol/L
Before meal
To return to the previous
screen, press .
to return to the
Press
Main Menu.
Time
Menu
Tag
Unit of
measure
59
4
Reviewing past results, averages and
high/low pattern messages
Results Log
The meter will display up to six
results at a time, starting with
the most recent.
to move backward
Press
and
to move forward
through your results. Pressing
or
allows
and holding
you to move more quickly.
Results Log
mmol/L
Tue, Apr 01
9:03 am
7:00 am
6.7
6.2
Mon, Mar 31
8:29 pm
3:12 pm
8.3
5.9
The following symbols may also appear:
HI if the blood glucose result was above 33.3 mmol/L
LO if the blood glucose result was below 1.1 mmol/L
Cif the result is from a control solution test
(see pages 45–52)
if the blood glucose result is tagged Before meal
if the blood glucose result is tagged After meal
60
Reviewing past results, averages and
high/low pattern messages
To view details of an individual
or
to
result, press
highlight the result, then
press .
To return to the previous
screen, press .
to return to the
Press
Main Menu.
4
Result Detail
Apr 01
9:03 am
67
mmol/L
Aer meal
Menu
61
4
Reviewing past results, averages and
high/low pattern messages
Averages
For each of the 7, 14, 30, and
90 day periods leading up to
the current date, the meter will
display the number of results
and the average of those
results.
Averages
mmol/L
7 Days
24 Results
14 Days
52 Results
30 Days
136 Results
90 Days
396 Results
To view details about your 7,
14, 30, and 90 day averages,
highlight the Average and
press .
From the Day Avg screen, press
to return to the Averages
screen.
to return to the
Press
Main Menu.
62
5.8
6.7
6.9
6.2
7 Day Avg
In the last 7 days,
you have had 4
Low results
and 5 High
results tagged
Before meal.
Menu
Reviewing past results, averages and
high/low pattern messages
4
If you do not have results in the past 7, 14, 30, and 90
day periods, the number next to Results will be zero and
dashes will appear in the mmol/L column.
In result averages, an EXTREME HIGH GLUCOSE result is
always counted as 33.3 mmol/L, and an EXTREME LOW
GLUCOSE result is always counted as 1.1 mmol/L. (See
pages 43–44 for more information on high and low blood
glucose results.)
NOTE: The meter calculates averages based on the 7, 14,
30, and 90 day periods ending on the current date setting.
If you change your date setting, your averages may
change too.
Result averages provide information from past results.
Do Not use result averages to make immediate treatment
decisions. Always consult your healthcare professional
before making significant changes to your diabetes
care plan.
m CAUTION
Do Not allow other people to use your meter as it may
affect your averages.
63
4
Reviewing past results, averages and
high/low pattern messages
Pattern Log
(high/low pattern messages)
High and low pattern messages appear when the meter
identifies a pattern of glucose results that fall outside
the High and Low limits you set on pages 16–20. Pattern
messages provide information from past results and may
help you to identify a need to consider making therapy
or lifestyle adjustments. Always consult your healthcare
professional before making significant changes to your
diabetes care plan.
Every time you test your blood glucose, your OneTouch®
Verio™IQ Meter searches for any new patterns that have
developed over the past 5 days. Patterns are identified
based on the time of day the test was taken. For a group
of results to be considered a pattern, the time of day for
each result must be within 3 hours of each other.
• A high pattern will only include results tagged “Before
meal”. A high pattern message appears when your
meter records 3 results that are over the High limit
set in your meter.
• A low pattern message appears when your meter
records 2 results below the Low limit set in your meter.
No tagging is needed to trigger a low pattern.
64
Reviewing past results, averages and
high/low pattern messages
4
To receive high or low pattern messages with your blood
glucose results, the High/Low Pattern and Tagging
Features must be turned on (see pages 16–21).
• Once a result is used in a pattern it will not be used again
in future pattern messages.
NOTE: To be sure that high/low pattern messages appear
whenever appropriate:
• Be sure the time and date are set correctly and update
if you change time zones.
• Test your blood glucose using only this meter. Using
different meters may cause you to miss patterns.
• Tag your blood glucose results carefully.
• Test when you are feeling high or low.
m CAUTION
• Do Not use messages to make immediate and/or
significant changes to your diabetes care plan without
first consulting your healthcare professional.
• Do Not wait for pattern messages to treat low or high
results. Always use your current result for immediate
treatment decisions.
65
4
Reviewing past results, averages and
high/low pattern messages
m CAUTION
• High and low pattern messages are based on values you
set in the meter (see pages 16–20). These Messages are
different from EXTREME HIGH GLUCOSE and EXTREME
LOW GLUCOSE Warnings that appear whenever your
blood glucose level is above 33.3 mmol/L or below
1.1 mmol/L.
• Do Not allow other people to use your meter as your
patterns may be affected.
After a blood glucose test, Low Pattern or High Pattern
and the message icon ( ) will appear with your test
result, whenever a pattern is detected. Inaccurate results
may cause pattern messages to appear.
To view a low or high pattern
message after a test, highlight
View and press .
If you do not want to view the
pattern message highlight
to return to
Later and press
the result screen.
Apr 01
1:45 pm
36
mmol/L
Low Pattern
View
Later
Example
66
Reviewing past results, averages and
high/low pattern messages
NOTE: If you choose Later, the
flashing message icon ( )
continues to appear after each
test for 48 hours or until you
view your message.
Apr 01
4
11:45 am
58
mmol/L
Before meal
Aer meal
Menu
Low Pattern Message
In this example, the Low
Pattern message indicates that
you had at least one blood
glucose result on any 2 of the
past 5 consecutive days that
was below the Low limit set in
your meter.
Low Pattern
Apr 01
1:45 pm
Looks like your
glucose has been
running LOW
around this time.
Get Details
Example
67
4
Reviewing past results, averages and
high/low pattern messages
To view details about the
individual blood glucose results
that resulted in the Low Pattern
message, highlight Get Details
and press .
To return to the previous
screen, press .
to return to the
Press
Main Menu.
High Pattern Message
In this example, the High
Pattern message indicates that
you had at least one blood
glucose result on any 3 of the
past 5 consecutive days that
was above the Before meal
High limit set in your meter.
Low Details
mmol/L
Apr 01
3.6
1:45 pm
Mar 30
3.3
11:45 am
Menu
Example
High Pattern
Apr 01
1:45 pm
Heads up.
Your Before meal
glucose has been
running HIGH
around this time.
Get Details
Example
NOTE: High pattern messages only include blood glucose
results that are above the Before meal High limit and are
tagged as Before meal results. Be sure to tag your results
carefully.
68
4
Reviewing past results, averages and
high/low pattern messages
To view details about the
individual blood glucose
results that resulted in the High
Pattern message, highlight Get
Details and press .
High Details
To return to the previous
screen, press .
12:15 pm
to return to the
Press
Main Menu.
When any High or Low Pattern
message has not been viewed,
Pattern Log appears on the
Main Menu along with the
number of unread messages.
This reminds you to view your
messages.
To view the message(s),
highlight Pattern Log and
press .
mmol/L
Apr 01
10.2
1:45 pm
Mar 31
9.0
Mar 29
10.6
2:03 pm
Menu
Example
Apr 01
9:00 am
My History
2
Pattern Log
Settings
69
4
Reviewing past results, averages and
high/low pattern messages
On the Pattern Log screen,
highlight the message(s) you
want to view and press .
After viewing a message,
the message icon ( ) will
be removed.
Pattern Log
2 unread messages
Apr 01
1:45 pm
Low
1:00 pm
High
When you review your
messages, the number that
appears to the left of Pattern
Log on the Main Menu is
reduced by the number of
messages you have read.
8:20 am
Low
To view details about the
individual results that resulted
in the High or Low Pattern
message, highlight Get Details
and press .
Low Pattern
Mar 29
Mar 21
Apr 01
1:45 pm
Looks like your
glucose has been
running LOW
around this time.
Get Details
Example
70
Reviewing past results, averages and
high/low pattern messages
To return to the previous
screen, press .
Low Details
to return to the
Press
Main Menu.
Apr 01
4
mmol/L
3.6
1:45 pm
Mar 30
11:45 am
3.3
Menu
Example
71
4
Reviewing past results, averages and
high/low pattern messages
Downloading results to a computer
OneTouch® Diabetes Management Software (DMS) can
store all of your records and help you spot patterns for
planning meals, exercise, insulin dosing, and medication.
To learn more about OneTouch® DMS and to order the
software from LifeScan, visit www.OneTouch.ca or contact
the OneTouch® Customer Care Line at 1 800 663-5521.
Connect only to a computer certified to UL 60950-1.
Please refer to your computer manufacturer’s labelling for
confirmation.
To transfer meter data, follow the instructions provided
with the OneTouch® DMS to download the results from
the meter.
72
Reviewing past results, averages and
high/low pattern messages
4
NOTE: The mini USB cable used to download data to a
computer is included with your kit. This cable is also
used to recharge the meter battery. See pages 78–85
for more information.
Once the command to start
the download is sent from the
computer to the meter, the
meter display will show
PC Connected indicating that
the meter is in communication
mode.
NOTE: When the meter is
connected to a computer, the
meter battery will recharge.
See pages 78–85 for more
information.
PC Connected
Battery Charging
Do Not insert a test strip while the meter is connected
to a computer.
73
5
Care and maintenance
Storing your system
Store your meter, test strips, control solution and other
items in your carrying case. Keep in a cool, dry place
between 5°C and 30°C. Do Not Refrigerate. Keep all items
away from direct sunlight and heat.
Cleaning and disinfection
Cleaning and disinfection are different and both should
be performed. Cleaning is part of your normal care and
maintenance and should be performed prior to disinfection,
but cleaning does not kill germs. Disinfection is the only
way to reduce your exposure to disease. For cleaning
information, see page 75 and for disinfecting information,
pages 76–77.
74
Care and maintenance 5
Cleaning your meter, lancing device,
and cap
The meter and lancing device should be cleaned whenever they
are visibly dirty. For cleaning obtain regular strength liquid
dish soap and soft cloth. Prepare a mild detergent solution by
stirring 2.5 mL (½ teaspoon) of regular strength liquid dish soap
into 250 mL (one cup) of water.
• Do Not use alcohol or any other
solvent.
• Do Not allow liquids, dirt, dust,
blood, or control solution to
enter the test strip port or the
data/battery charging port.
(Refer to meter illustration on
page 10.)
• Do Not spray cleaning solution
on the meter or immerse it in
any liquid.
Holding the meter with the test
strip port pointed down, use a
soft cloth dampened with water
and mild detergent to wipe the
outside of the meter and lancing
device. Be sure to squeeze out
any excess liquid before you
wipe the meter. Wipe the inside
and the outside of the cap.
Wipe dry with a clean soft cloth.
75
5
Care and Maintenance
Disinfecting your meter, lancing device, and
cap
The meter, lancing device, and cap should be disinfected
periodically. Clean your meter, lancing device, or cap prior
to disinfecting. For disinfecting, obtain regular household
bleach (6% sodium hypochlorite)*. Prepare a solution of
1 part household bleach and 9 parts water.
Hold the meter with the test
strip port pointed down. Use a
soft cloth dampened with this
solution to wipe the outside
of the meter and lancing
device until the surface is
damp. Be sure to squeeze out
any excess liquid before you
wipe the meter.
After wiping, cover the
surface you are disinfecting
with the soft cloth dampened
with the bleach solution for
1 minute. Then wipe with a
clean damp soft cloth and
allow to air dry.
Wash hands thoroughly with soap and water after handling
the meter, lancing device and cap.
76
Care and Maintenance
5
NOTE: To reduce the risk of infection of blood borne
pathogens, healthcare professionals or caregivers who
assist multiple patients should follow their institution’s
policy on disinfection frequency and disinfect the meter
using the following method.
1.Prepare a fresh (i.e., daily) 10% bleach solution (i.e.,
make a dilution of 1 part bleach to 9 parts water) or
obtain equivalent (0.525% sodium hypochlorite*)
wipes.
2.Clean the outside of the meter with a soft cloth
dampened with a 10% bleach solution or with the
0.525% equivalent sodium hypochlorite wipes.
3.After wiping, cover the surface you are disinfecting
for 1 minute with either the soft cloth dampened
with the bleach solution or with the 0.525%
equivalent sodium hypochlorite wipe.
4.Wipe dry with a clean soft cloth.
If you see signs of wear, please contact OneTouch®
Customer Care Line at 1 800 663-5521.
* Follow manufacturer’s instruction for handling and
storage of bleach.
77
6
Battery (recharging)
Battery
Your OneTouch® Verio™IQ Meter uses a rechargeable
battery. When fully charged, the meter will perform blood
glucose or control solution tests for about 1 to 2 weeks
before recharging is needed.
NOTE: When the battery can no longer hold a charge,
the meter needs to be replaced.
m CAUTION
The meter battery is permanent and is not replaceable.
Do Not try to open the meter and remove or replace
the battery.
78
Battery (recharging) 6
Battery power indicator
When your meter is on, a battery icon always appears in
the top right corner of the display that shows the strength
of the battery.
Apr 01
9:00 am
My History
1
Pattern Log
Settings
Full Power
30–85% Power
Low Power
(icon flashes)
Very Low Power
(icon flashes)
Other screens will appear when you turn the meter on to
notify you when the battery needs to be recharged. See
Troubleshooting (pages 94–95) for more information.
79
6
Battery (recharging)
Recharging the meter battery
The meter battery may be charged using one of the
following options:
• Mini USB cable (computer charging)
• Mini USB cable with the AC adapter (wall charging)
Both the mini USB cable and AC adapter are included in
your kit.
m CAUTION
• Only use the OneTouch® mini USB cable and AC adapter
with the OneTouch® Verio™IQ Meter. If you misplace the
mini USB cable or AC adapter, call the OneTouch® Customer
Care Line at 1 800 663-5521.
• Do Not charge meter outdoors or in a wet area.
• Do Not use the mini USB cable, AC adapter or meter
if it is damaged, discolored, abnormally hot, or has an
unusual odor. Call the OneTouch® Customer Care Line at
1 800 663-5521.
• Do Not plug the AC adapter into wall outlet and leave
it unattended.
• Only plug the mini USB cable included with your kit into
the AC adapter.
• Verify that the wall outlet voltage matches the AC
adapter voltage.
• Do Not allow unsupervised children to charge the
meter battery.
80
Battery (recharging)
6
1. Connect the end of the mini USB cable to
the meter
Start with the meter turned
off. Insert the mini USB
cable into the data/battery
charging port located on the
bottom of your meter.
2. Plug the cable into the power source
Plug the other end of the
cable to the USB port on
your computer.
NOTE: Connect only to
a computer certified to
UL 60950-1. Please refer to
your computer manufacturer’s
labelling for confirmation.
Or,
Plug the other end of the
cable into the AC adapter.
Then, plug the AC adapter
into the wall outlet.
81
6
Battery (recharging)
m WARNING
To avoid a possible shock, Do Not insert a test strip while
the battery is charging.
NOTE:
• Using the mini USB cable or AC adapter fully charges the
battery in about 2 hours.
• If using the USB port on your computer to charge the
battery, be sure the computer is turned on and not in
standby mode. If the meter does not charge, try using
another USB port on your computer.
• To optimize battery life, it is best to recharge the battery
when the Low Battery screen appears (see page 94).
82
Battery (recharging)
6
3. Charge the battery
When the meter is connected
to a computer or when using
the AC adapter, Battery
Charging appears on the
display to indicate that the
battery is charging.
Battery Charging
When the meter is connected
to a computer and you have
installed OneTouch® Diabetes
Management Software (see
pages 72–73), PC Connected also
appears on the meter display.
PC Connected
NOTE:
• Using either charging option,
Battery Charging must
appear or the meter battery
is not charging.
Battery Charging
• After 20 seconds the Battery Charging screen will dim
and the meter will continue to charge.
83
6
Battery (recharging)
4. Complete the charge
When the charge is completed
(about 2 hours when charging
an empty battery) the Charge
Complete screen appears.
Remove the mini USB cable
from the meter before turning
the meter on or before you
take a test.
NOTE: If the meter is not fully
charged after 2 hours, check
that the cable is plugged
in correctly. If this does not
solve the problem, call the
OneTouch® Customer Care Line
at 1 800 663-5521.
Charge Complete
PC Connected
Charge Complete
84
Battery (recharging)
6
Rapid charging
If the battery power is too
low to take a blood glucose
test, you can connect the
meter (USB or AC adapter)
for a rapid charge. Rapid
Battery Charging appears on
Rapid Battery
the display for approximately
Charging
60 seconds to indicate the
meter is in rapid charge mode.
After rapid charge, the battery
will continue to charge if left connected.
After the rapid charge, be sure to disconnect the meter
from the wall outlet or computer before testing your blood
glucose. After testing, reconnect your meter and complete
the charge.
NOTE: Even when battery power is extremely low, it will
not affect results stored in the meter. However you may
need to reset the date and time settings. See pages 13–21.
Meter disposal
Dispose of the meter and internal lithium polymer battery
according to your local/country laws and regulations.
85
7
Troubleshooting
Troubleshooting
The OneTouch® Verio™IQ Meter displays messages when
there are problems with the test strip, with the meter, or
when your glucose levels are above 33.3 mmol/L or below
1.1 mmol/L. Improper use may cause an inaccurate result
without producing an error message.
NOTE: If the meter is on but does not operate (locks-up),
call the OneTouch® Customer Care Line at 1 800 663-5521.
Warning
EXTREME
LOW GLUCOSE
(below 1.1 mmol/L)
What it means
You may have a very low
blood glucose level (severe
hypoglycemia), below
1.1 mmol/L.
What to do
This may require immediate
treatment. Although this
message could be due to a
test error, it is safer to treat
first and then do another test.
Always treat according to
your healthcare professional’s
recommendations.
86
Troubleshooting 7
Warning
EXTREME
HIGH GLUCOSE
(above 33.3 mmol/L)
What it means
You may have a very high
blood glucose level (severe
hyperglycemia), over
33.3 mmol/L.
What to do
Re-test your blood glucose
level. If the result is EXTREME
HIGH GLUCOSE again, obtain
and follow instructions from
your healthcare professional
right away.
87
7
Troubleshooting
Warning
Temperature too
high. Out of
operating range.
See Owner’s
Booklet.
88
What it means
Meter is too hot (above 44°C)
to work correctly.
What to do
Move the meter and test strips
to a cooler area. Insert a new
test strip when the meter
and test strips are within the
operating range (6°C – 44°C).
If you do not get another
Temperature too high message,
you can proceed with testing.
Troubleshooting
Warning
Temperature too
low. Out of
operating range.
See Owner’s
Booklet.
7
What it means
Meter is too cold (below 6°C)
to work correctly.
What to do
Move the meter and test strips
to a warmer area. Insert a
new test strip when the meter
and test strips are within the
operating range (6°C – 44°C).
If you do not get another
Temperature too low message,
you can proceed with testing.
89
7
Troubleshooting
Error 1
Meter problem.
Contact Customer
Service.
What it means
There is a problem with the
meter.
What to do
Do Not use the meter. Contact
the OneTouch® Customer Care
Line at 1 800 663-5521.
Error 2
Meter or strip
problem. Retest
with a new strip.
What it means
Error message could be caused
either by a used test strip or a
problem with the meter.
What to do
Repeat the test with a new
test strip; see blood
application (pages 36–39)
or control solution testing
(pages 45–52). If this message
continues to appear, contact the
OneTouch® Customer Care Line
at 1 800 663-5521.
90
Troubleshooting
Error 3
Meter was not
ready. Retest
with a new strip.
7
What it means
The sample was applied before
the meter was ready.
What to do
Repeat the test with a new
test strip. Apply a blood or
control solution sample only
after Apply Blood appears on
the display. If this message
continues to appear, contact the
OneTouch® Customer Care Line
at 1 800 663-5521.
91
7
Troubleshooting
Error 4
Strip fill problem.
Retest with a
new strip.
What it means
One of the following may
apply:
• Not enough blood or control
solution was applied or more
was added after the meter
began to count down.
• The test strip may have been
damaged or moved during
testing.
• The sample was improperly
applied.
• There may be a problem with
the meter.
What to do
Repeat the test with a new test
strip; see blood application
(pages 36–39) or control
solution testing (pages 45–52).
If the error message appears
again, contact the OneTouch®
Customer Care Line at
1 800 663-5521.
92
Troubleshooting
Error 5
Strip problem.
Retest with a
new strip.
7
What it means
The meter has detected a
problem with the test strip.
Possible cause is test strip
damage.
What to do
Repeat the test with a new test
strip; see blood application
(pages 36–39) or control
solution testing (pages 45–52).
If the error message appears
again, contact the OneTouch®
Customer Care Line at
1 800 663-5521.
93
7
Troubleshooting
What it means
Battery power is low but
there is still enough power
to perform a test.
Low Battery
Charge soon.
OK
What to do
to continue but
Press
recharge the battery as
soon as possible.
What it means
Battery power is extremely low
but there is still enough power
to perform a test.
Very Low Battery
Charge now.
OK
94
What to do
to continue
You may press
but you should recharge the
battery immediately.
Troubleshooting
Warning
Battery Empty
Charge now.
Warning
Battery too low to
check glucose.
Remove strip
and continue
Rapid charge.
7
What it means
There is not enough battery
power to perform a test.
What to do
Recharge the battery now.
If you need to test your blood
glucose right away, use the
rapid charging option (see
page 85 for more information
on rapid charging).
What it means
There is not enough battery
power to perform a test.
What to do
Remove the test strip and
recharge the battery. See
page 85 for information on
rapid charging.
95
7
Troubleshooting
Warning
Result not
available.
What it means
One of the following may
apply:
• No result in memory, such as
the first time use of the meter
or after downloading all data
to a computer.
• Your meter was unable to
recall this result. This result
will not be included in result
averages.
What to do
Contact the OneTouch® Customer
Care Line at 1 800 663-5521 to
report this occurrence, unless this
is your first use of the meter. You
can still perform a blood glucose
test and get an accurate result.
96
Troubleshooting
What it means
Results Log
mmol/L
Tue, Apr 01
7:03 am
12:00 pm
6:57 am
10.0
--7.9
Mon, Mar 29
12:00 pm
7
6.2
Your meter was unable to recall
this result. This result will not
be included in result averages.
What to do
Contact the OneTouch®
Customer Care Line at
1 800 663-5521 to report this
occurrence. You can still
perform a blood glucose
test and get an accurate result.
97
8
Detailed information
about your system
Comparing meter results to laboratory
results
Results obtained from the OneTouch® Verio™IQ Meter and
laboratory tests are reported in plasma-equivalent units.
However, your meter result may differ from your lab result
due to normal variation. A result from your OneTouch®
Verio™IQ Meter is considered accurate when it is within
±15% of the lab result.
Meter results can be affected by factors that do not affect
lab results in the same way, which may cause a difference
of more than ±15%. Specific factors that may cause your
meter result to vary from your lab result by more than
±15% include:
• You have eaten recently. This can cause a result from
fingertip testing to be up to 3.9 mmol/L higher than
a lab test using blood drawn from a vein.1
• Your hematocrit is above 60% or below 20%.
• You are severely dehydrated.
• For additional information, refer to the OneTouch® Verio™
Test Strip Insert.
1. Sacks, D.B.: “Carbohydrates.” Burtis, C.A., and Ashwood E.R. (ed.), Tietz
Textbook of Clinical Chemistry, Philadelphia: W.B. Saunders Company
(1994), 959.
98
Detailed information 8
about your system
Guidelines for obtaining accurate meter to
lab comparisons:
Before going to the lab:
• Perform a control solution test to make sure your meter
is working properly.
• Do Not eat for at least 8 hours before you test
your blood.
• Take your meter and testing supplies with you to the lab.
Testing with your OneTouch® Verio™IQ
Meter at the lab:
• Test within 15 minutes of the lab test.
• Use only a fresh, capillary blood sample from
your fingertip.
• Follow all instructions in this Owner’s Booklet for
performing a blood glucose test.
99
8
Detailed information about your system
Technical Specifications
Reported result range
1.1–33.3 mmol/L
Calibration
Plasma-equivalent
Sample
Fresh capillary whole blood
Sample volume
0.4 µL
Test time
5 seconds
Assay method
FAD-GDH glucose
dehydrogenase
Power source
Rechargeable 3.7 Volt Lithium
Polymer battery
Expected meter
battery life
1 to 2 weeks in between
charges
Unit of measure
mmol/L
Memory
750 test results
100
Detailed information about your system
8
Technical Specifications
Automatic shutoff
Two minutes after last action
Size
8.79 x 4.70 x 1.19 cm
Weight
Approximately 47.06 grams
Operating ranges
Temperature: 6°C – 44°C
Relative humidity:
non-condensing 10–90%
Altitude: up to 3048 meters
Hematocrit: 20–60%
Battery type
Rechargeable, non-serviceable,
150 mAh, 3.7 Volt
nominal, lithium polymer battery
(5V input charge voltage)
Charging current
100 mA,
Direct current
Charging temperature 0°C – 50°C
101
8
Detailed information about your system
System Accuracy
Diabetes experts have suggested that glucose meters
should agree within 0.8 mmol/L of a laboratory method
when the glucose concentration is lower than 4.2 mmol/L,
and within 20% of a laboratory method when the glucose
concentration is 4.2 mmol/L or higher. However, experts
have suggested greater accuracy of Blood Glucose
Monitoring Systems is desirable. The OneTouch® Verio™IQ
Blood Glucose Monitoring System has demonstrated
accuracy within 0.67 mmol/L of the laboratory method for
glucose concentrations lower than 4.4 mmol/L, and within
15% of the laboratory method for glucose concentrations
4.4 mmol/L or higher. Samples from 100 patients were
tested using both the OneTouch® Verio™IQ System and the
YSI 2300 Glucose Analyzer laboratory instrument.
102
Detailed information about your system
8
System Accuracy Results across the
entire Glucose Range
Percent (and number) of meter results that match the
laboratory test
Within ±0.67 mmol/L or ±15%
98.2% (589/600)
Therefore, 98.2% of the total results obtained with the OneTouch®
Verio™IQ System meets this tighter accuracy specification and
exceeds the goal suggested by diabetes experts.
Regression Statistics
Samples were tested in duplicate on each of three test
strip lots. Results indicate that the OneTouch® Verio™IQ
System compares well with a laboratory method.
# of
Subjects
# of
Tests
Slope
Intercept
(mmol/L)
100
600
0.948
0.263
95% CI
Slope
95% CI
Intercept
(mmol/L)
Std. Error
(Sy.x)
(mmol/L)
R2
0.941 to
0.955
0.181 to
0.344
0.546
0.991
103
8
Detailed information about your system
Precision
Within Run Precision (300 Venous Blood Tests)
Target
Glucose
(mmol/L)
Mean
Glucose
(mmol/L)
Standard
Deviation
(mmol/L)
Coefficient
of Variation
(%)
2.2
2.35
0.07
2.86
5.6
5.41
0.10
1.89
7.2
7.23
0.13
1.91
11.1
10.89
0.22
2.02
19.4
18.34
0.41
2.24
Results show that the greatest variability observed between
test strips when tested with blood is 2.86% or less
Total Precision (600 Control Solution Tests)
Glucose
Level
Ranges
(mmol/L)
Mean
Glucose
(mmol/L)
Low (2.11–3.44)
2.79
0.10
3.52
Normal (5.67–7.67)
6.50
0.15
2.31
High (16.56–22.39)
19.00
0.48
2.53
104
Standard Coefficient
Deviation
of
(mmol/L) Variation
(%)
Detailed information about your system
8
Fingertip Results across the entire
Glucose Range
Within ±0.67 mmol/L or ±15%
99.3% (274/276)
Alternate Site Results across the entire
Glucose Range
Within ±0.67 mmol/L or ±15%
95.1% (154/162)
For Healthcare Professionals
Venous Results across the entire
Glucose Range
Within ±0.67 mmol/L or ±15%
100% (3000/3000)
105
8
Detailed information about your system
Guarantee
LifeScan guarantees that the OneTouch® Verio™IQ Meter
will be free of defects in material and workmanship for
three years, valid from the date of purchase. The
guarantee extends only to the original purchaser and
is not transferable.
Electrical and safety standards
This meter complies with CISPR 11: 2009, Class B (Radiated
Only). Emissions of the energy used are low and not likely
to cause interference in nearby electronic equipment. The
meter has been tested for immunity to Level 3 electrostatic
discharge as specified in IEC 61000-4-2. This meter has
been tested for immunity to radio frequency interference
over the frequency range 80MHz to 2.5GHz at 3V/m as
specified in IEC 61000-4-3.
C
US
CAN/CSA C22.2 61010-1:04, UL 61010-1:04, IEC
61010-1 and IEC 61010-2-101.
Do Not use the equipment where aerosol sprays are being
used, or when oxygen is being administered.
106
Index 9
AC adapter
AST
Averages
Backlight
Basic settings
Battery (charging)
Battery Empty message
Buttons on meter
Charging port
Cleaning your meter, lancing device, and cap
Comparing meter results to laboratory results
Control solution, discard and expiration dates
Control solution, testing
Data port
Date setting
Dehydration
Disinfecting your meter, lancing device, and cap
Display check
Disposal, lancets and test strips
Downloading results to a computer
Error messages
EXTREME HIGH GLUCOSE message
EXTREME LOW GLUCOSE message
Fingertip testing procedure
Guarantee
High/low pattern messages
9, 80, 81
9, 29
62
12, 34
13
78
95
10
10, 81
74, 75
98
46
45
10
14
44
76, 77
11
43
72
86
44, 87
43, 86
31
106
16, 64
107
9
Index
Hyperglycemia
44, 87
Hypoglycemia
43, 86
Infection, reduce the chance
30
Intended use
6
Kit components
8, 9
Lancing device
9, 28
Language, setting
13
Low Battery icon
3, 79
Low Battery message
94
Main Menu screen
12, 58
Mini USB cable
8, 9, 73, 80, 81
mmol/L
10, 39, 100
Pattern messages
16, 64
Plasma calibration
98, 100
Results, reviewing past
58
Serial number
23
Settings
13
Software, OneTouch® Diabetes Management
72
Start-up screen
11, 58
Storing your system
74
Symbols
3, 60
Tags feature
16, 21, 53
Technical specifications
100
Temperature
25, 74, 88, 89, 101
Test strip, applying drop of blood
36
Test strip, discard and expiration dates
26, 27
108
Index
Test strip, silver prongs
Time setting
Tool settings
Turning meter off
Turning meter on
Unexpected blood glucose results
Unit of measure
Unusual red blood cell count (hematocrit)
Very low battery message
9
11, 34, 47
14
16
24, 40
11, 34, 47, 58
43
10, 39, 100
45
94
109
Notes
110
Notes
111
Notes
112
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