USER GUIDE YOYOCare P3 Safety Mobile and Personal Locator

USER GUIDE YOYOCare P3 Safety Mobile and Personal Locator
USER GUIDE
YOYOCare P3
Safety Mobile and Personal Locator
with built-in GPS
www.yoyomotion.com
User Guide – YOYOCare P3
Contents
Advice!
Get to know your YOYOCare
Features and functions
Indicator Lights
Useful Concepts
Getting started
Insert the SIM card
Charge the battery
Insert a microSD memory card (optional)
Starting your YOYOCare
Register yourself as Master
Using YOYOCare: Wearer Instructions
Receiving and Making calls
Receiving Calls
To Call Master, User2 or User3
To End a call
To switch between hands-free mode and hand-held mode
To adjust the volume during a call
SOS Alert Button
112 SOS Call
Low Battery Alert
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Master and User Instructions
Basic Commands
Get YOYOCare’s location [empty] or W or V
Take a photo: C or K
Park: P
Clear SOS Alert: SOS0
Mute the YOYOCare (default is not muted)
Master Commands
Setting the language (default English)
Setting the GPS update interval (default 300 seconds)
Add a zone
List all Zones: ZL
Delete a zone
Setting the zone and park radius (default 200 meters)
Auto-disable SOS Alert (default OFF)
Send the SOS Alert message to an email address
SOS: enable/disable the 112 call function (default ON)
Auto Answer call
Assign second User
Assign third User
Delete second User
Delete third User
Add a new User (maximum 5 users)
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Delete a User
List All Users
Change Master: [phone number]
Setting the time zone
Day Light Saving (default OFF)
Setting the GPRS APN
Setting the GPRS Profile
Setting the MMS profile
Setting the MMS Centre
Master Reset
Troubleshooting
Important information
General
Care
Security
Features based on GPS
Use of the GPS functionality
GSM calls and GSM messages
Battery and Charger
EU Regulatory Conformance
Specifications
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Advice!
•
All GSM based functions, such as calls and SMS messaging, are dependent on network
performance and availability.
•
The positioning function is based upon the GPS system. Functionality and accuracy cannot
always be guaranteed due to the need for proper visibility of the GPS system’s satellites.
•
In normal mode, the device registers and stores the position every 5 minutes (user
configurable). Under certain circumstances the sent position may not be current. Please
carefully read the section Important information at the end of this User Guide.
•
For best GPS performance and accuracy, ensure that the YOYOCare is carried as
uncovered as possible. If carried in the special pouch, it should be worn outside outdoor
clothing.
•
To ensure continuous operation, it’s advisable that the YOYOCare is charged daily.
1
Get to know your YOYOCare
Features and functions
1.
Quick-dial buttons
3
Dial and Answer
Adjust Volume during call
Hands-free on/off
2.
2
4
Indicator light
Power
GSM
5
1
GPS
3.
Loudspeaker
4.
Camera
5.
Power On/Off and End call
6.
SOS Alert button
7.
Mini USB Port
8.
Microphone
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8
7
2
Indicator lights
Normal Mode
Power On
Low battery
Charging
Charging
Fully Charged
Failed to charge
Start-up
Searching GSM Network
No Master
SIM Card Error
Normal Mode
Network (GPRS) Attached
Incoming Call
Outgoing Call
Normal Mode
Fix
Searching
No Fix
Alert Mode
Fix
Searching
No Fix
Power
GSM
GPS
3
Useful Concepts
The YOYOCare device is worn by the Wearer, configured and controlled by the Master and can
also be accessed by Users.
Wearer
•
•
•
•
•
Make a voice call to the Master using button 1
Make a voice call to User 2 or User 3 using button 2 or 3
Receive voice calls from the Master or any User
Send an SOS alert which goes to Master, Users and a nominated e-mail address, as
configured by the Master.
Call Emergency Services on 112
Master
•
•
•
•
•
•
Receive calls when the Wearer presses button 1
Define, update and delete Users
Pass Master status to another person/phone
Define Zones as a radius around a set point. If the Wearer enters or leaves the zone, an alert
SMS is sent.
Configure the YOYOCare device
Do everything that a User can do (listed below)
User
•
•
•
•
•
•
Receive calls when the Wearer presses button 2 or 3
Check the location of the Wearer
Get a photo from YOYOCare
Receive an SOS Alert
Clear an SOS alert
Set a temporary Park zone and receive an SMS if the Wearer is detected more than 200m
from that location. (Master can change the zone radius).
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Getting started
Set up your YOYOCare following these instructions.
Insert the SIM card
You need a SIM card with a valid subscription for voice
communications, MMS and GPRS data traffic.
Remove the back cover and unlock the SIM card holder. Lift the SIM
card holder and place the SIM card with the gold plated contact area
facing the device. Close and lock the SIM card holder. Insert the
battery and close the back cover.
Note! As YOYOCare uses MMS for sending photos and GPRS for data transmission, please make
sure your GSM subscription has sufficient credit. Ensure your SIM card lock (PIN code) is
deactivated before inserting the SIM card.
Charge the battery
The YOYOCare should be charged for 5 continuous hours before
using it for the first time. When charging, please power off
YOYOCare for optimal battery performance.
Open the rubber cover of the USB port at the bottom end of the
device and plug in the mini USB connector of the charger.
During charging, the Power indicator light will glow in orange.
When the battery is fully charged, the Power indicator light will glow in
green, Disconnect the charger from the device.
Note! Always use YOYOCare original batteries and chargers for your
safety. Using incompatible accessories may damage your device, cause serious injury and void the
warranty.
5
Insert a microSD memory card (optional)
Save your photos to the memory card.
There is no memory card included in the package as YOYOCare works perfectly without. However,
if you use one, photos will be saved to the memory card and can be uploaded to a PC. Maximum
supported capacity is 2GB.
Remove the back cover and unlock the memory card holder.
Lift the memory card holder and place the memory card into the slot with the contact area facing
the connectors of the device.
Close and lock the memory card holder. Insert the battery and close the back cover.
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Starting your YOYOCare
Now your YOYOCare is ready for use. Take your YOYOCare to an open area where you can see
the clear sky. This allows YOYOCare to receive adequate satellite signals to determine the
coordinates of your location.
If your YOYOCare is switched off, please follow the two steps below, before your YOYOCare can
update its current location.
1. Press and hold the Power On/Off button until the green Power indicator and red GSM
indicator are lit.
2. When the Power indicator flashes in green and the GSM indicator flashes red. Your YOYOCare
is now ready for Master registration.
Register yourself as Master
Prior to operating YOYOCare, you need to register yourself as the Master of your YOYOCare. The
Master will then have full access to all the features of the YOYOCare.
Example: The Master has phone number +4670111111; YOYOCare has phone number
+4670999999.
1. Send an SMS with the text Master to +4670999999 for registration.
(**Go to the troubleshooting section if YOYOCare does not reply)
2. YOYOCare will return an SMS with “YOYO: Please reply ‘yes’ to confirm registration!”
3. Confirm by replying with an SMS with the text yes (back to +4670999999).
4. YOYOCare will respond with an SMS saying “YOYO: NEW MASTER +4670111111 is
registered!”
You have now registered yourself as the Master of your YOYOCare.
When your GPS location is successfully obtained, the GPS indicator goes off.
Note! The first time location search is important. For best GPS reception, hold your YOYOCare
with the YOYOMotion logo facing upwards and with a clear path to the sky.
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Using YOYOCare: Wearer Instructions
Receiving and Making calls
With YOYOCare you can receive calls from the Master or any of the registered Users, but no one
else. From YOYOCare, calls can be made to the Master, User 2 or User 3.
Receiving Calls
By default the Auto Answer function is enabled. If the Master disables it, then pressing quick-dial
buttons 1 or 2 or 3 picks up incoming calls.
To Call Master, User2 or User3
Press quick-dial button 1 for Master, 2 for User 2 and 3 for User 3
To End a call
Incoming (received) calls normally need no action; the caller ends the call.
To end a call, press the ON/OFF button
To switch between hands-free and hand-held mode
Default mode is hands-free.
During a call, press and hold quick-dial button 1 or 2 or 3.
To adjust the volume during a call
Press quick-dial button 1 or 2 or 3.
Speaker volume will increase by 1 level (total 3 levels) on each press then cycles, i.e. 1, 2, 3, 1, 2…
SOS Alert Button
When the SOS Alert Button
on YOYOCare is pressed:
1. The GPS indicator light turns red.
2. 5 beeps will be heard.
3. YOYOCare will search for a fix at the present location.
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4. An Alert message with the last updated location will be sent to the Master, User 2, User 3 and,
if configured, to an e-mail address.
5. If no location can be retrieved an SMS notification will be sent to the Master, User 2, User 3
and, if configured, to an e-mail address (via MMS).
6. YOYOCare will search for its location every 30 seconds until the alert is dismissed.
The SOS Alert mode will be dismissed by either:
1. If the Auto-disable SOS Alert (command “SOSAU1”) is activated, the SOS Alert mode will
cease after the SOS Alert SMS has been sent.
2. Master or User sending command “SOS0” to clear the SOS Alert mode.
3. Switching off YOYOCare.
112 SOS Call
In case of emergency, the European emergency number 112 can be dialed by pressing the quickdial buttons (1, 1, 2) with half a second’s interval.
1. Emergency number 112 is dialed.
2. To end the 112 call, press the Power button..
Note! When the 112 number is dialed, the GSM LED indicator light will flash in red-green until the
call is successfully connected.
Low Battery Alert
When the battery is running low:
•
The power indicator light will flash in red.
•
The Master will receive an SMS alert message “YOYO: Low Battery”.
Note! Battery life of YOYOCare depends on how frequently the GPS location is updated. When the
SOS Alert button is pressed, YOYOCare will shorten the time interval to search for location more
frequently. This will drain the battery faster than normal and you should re-charge your YOYOCare
as soon as possible.
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Master and User Instructions
Master and Users can interact with YOYOCare using SMS messages that contain simple formatted
commands.
•
Basic commands can be used by Master and Users to do things like request location or
request a photograph to be returned as an MMS message.
•
Master Commands may only be issued by the Master, and enable YOYOCare to be
configured.
Basic Commands
Both Master and Users can use the Basic commands to communicate with YOYOCare.
Get YOYOCare’s location [empty] or W or V
Send a blank SMS or an SMS with a single W or V to your YOYOCare and the GPS will search for
a fix at the present location (takes up to 2 minutes) and reply to user when:
a)
A GPS fix is found at the present location:
E.g. Master sends: W
YOYOCare replies: YOYO: 13:25 Oct 11
http://maps.google.com/maps?q=59.3137,18.0524&f=q&om=1
(fix 13:25 Oct 11)
Location is returned as a URL which shows the location in Google Maps. Select
the link and your Mobile Phone will display the location in the Browser. Your
Mobile Phone must have Internet access.
b) A GPS fix is not found at the present location, and a last known location fix is available:
E.g. Master sends: W
YOYOCare replies: YOYO: 13:25 Oct 11
http://maps.google.com/maps?q=59.3137,18.0524&f=q&om=1 (fix 22:14 Oct 10)
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c)
A GPS fix is not found at the present location, and NO last location fix is available
E.g. Master sends: W
YOYOCare replies: YOYO: Location not fixed
Take a photo: C or K
You can ask YOYOCare to take a photo and send back to you by MMS.
E.g. Master send: C
YOYOCare replies: [photo]
Park: P
The Park function defines a temporary zone. Once the YOYOCare leaves the zone (moves more
than 200m from the location), or when it has been parked for over 3 hours, or when it is turned off,
the park zone will be cleared. (SMS “YOYO: Park is off”) While active, an SMS is sent to the User if
the Wearer leaves the zone.
a) Enable Park: P
b) Disable Park: P0
Setting Zones / Park when location is fixed: The location of YOYOCare must be fixed (i.e. when the
GPS indicator is turned off) before you can successfully set a zone / park. YOYOcare informs you
by SMS if there is no present fix. The default distance is a circle with a radius of 200m around this
location, but can be changed by the Master.
Clear SOS Alert: SOS0
E.g. Master sends: SOS0
YOYOCare replies: YOYO: SOS is clear
Mute the YOYOCare (default is not muted)
Mute means that YOYOCare will not ring for incoming calls or make any sound, for example, when
the buttons are operated.
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a)
Check current setting: MUTE?
E.g. Master sends: MUTE?
YOYOCare replies: YOYO: Mute is off
b) Enable/disable MUTE (“0” disable; “1” enable)
E.g. Master sends: MUTE1
YOYOCare replies: YOYO: Mute is on
Master Commands
Only the Master can use these commands to configure and change the settings of YOYOCare.
Setting the language (default English)
a)
Set new language: LS[lang]
E.g. Master sends: LSsv
YOYOCare replies: YOYO: Systemet uppdaterat
b) Restore to default language: LS*
E.g. Master sends: LS*
YOYOCare replies: YOYO: System is updated
Language options: en – English (default), sv – Swedish.
Setting the GPS update interval (default 300 seconds)
The time interval with which the GPS is updating and registering (tracking) a new position is configurable.
a)
Check current timer: GT?
E.g. Master sends: GT?
YOYOCare replies: YOYO: Track every 5 min
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b) Set new timer: GT[sec]
E.g. Master sends: GT120
YOYOCare replies: YOYO: Track every 2 min(s)
c)
Restore to default interval: GT*
E.g. Master sends: GT*
YOYOCare replies: YOYO: Track every 5 min
Update interval: 30-7200 seconds. Set to “0” to disable tracking. Note! Shorter intervals will
consume more battery power.
Add a zone
A zone is a virtual boundary on the map. When zones are set, YOYOCare will report to the Master
by SMS when it leaves or enters a zone. You can create multiple zones from the current location of
YOYOCare. Once a zone is created, YOYOCare will update its GPS location constantly according
to the setting of GPS update timer (the default of timer is 5 min interval)
a)
Add a Zone: ZA[Zone Name] (max. 6 characters)
E.g. Master sends: ZAoffice
YOYOCare replies: YOYO: Zone “office” at
http:// maps.google.com/maps?q=59.3137,18.0524&f=q&om=1
b) If YOYOCare cannot determine its location when the Master sends a ZA command:
E.g. Master sends: ZAhome
YOYOCare replies: YOYO: Failed to add zone. Location not fixed
Note! A zone becomes active as soon as it is defined. Multiple zones can be active at the same
time. To deactivate a zone, delete it.
List all Zones: ZL
E.g. Master sends: ZL
YOYOCare replies: YOYO: Office Home Garden
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Delete a zone
a)
To delete a zone: ZD[Zone Name]
E.g. Master sends: ZDoffice
YOYOCare replies: YOYO: Zone ‘office’ is deleted
Setting the zone and park radius (default 200 meters)
a)
Check the current radius: SR?
E.g. Master sends: SR?
YOYOCare replies: YOYO: Zone radius is 200m
b) Change radius: SR[radius]
E.g. Master sends: SR250
YOYOCare replies: YOYO: Zone radius is 250m
c)
Restore to factory default: SR*
E.g. Master sends: SR*
YOYOCare replies: YOYO: Zone radius is 200m
Radius range: 50 to 1000 meters. The Radius is the distance between the center of a circle and its
border.
Auto-disable SOS Alert (default OFF)
a)
Check current setting: SOSAU?
E.g. Master sends: SOSAU?
YOYOCare replies: YOYO: Auto SOS clear is off
b) Change auto-disable SOS setting: SOSAU[setting]
(“0” disable; “1” enable)
E.g. Master sends: SOSAU1
YOYOCare replies: YOYO: SOS auto clear is on
Note! The SOS Alert mode will end once the SOS alert SMS has been sent.
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Send the SOS Alert message to an email address
Optionally, the SMS message sent to the Master when pressing the SOS Alert button can instead
be sent to an email address by MMS. If so, an email address need to be registered as follows:
a)
Check current Alert E-maill address: UMA?
E.g. Master sends: UMA?
YOYOCare replies: YOYO: E-Mail is empty
b) Set Alert E-maill address: UMA[email address]
E.g. Master sends: UMAabc@serviceprovider.com
YOYOCare replies: YOYO: E-mail is abc@serviceprovider.com
c)
Delete Alert E-maill address: UM0
E.g. Master sends: UM0
YOYOCare replies: YOYO: E-mail is empty
Note! This function is only possible if your operator provides a service allowing an MMS to be
rerouted via the operator’s mail server to an email address. If uncertain, please consult your network operator. Please also note that the operator may have a higher tariff for MMS messages.
SOS: enable/disable the 112 call function (default ON)
a)
Check current setting: SOSC?
E.g. Master sends: SOSC?
YOYOCare replies: YOYO: 112 emergency call is on
b) Change alert call setting: SOSC[setting]
(“0” disable; “1” enable)
E.g. Master sends: SOSC0
YOYOCare replies: YOYO: 112 emergency call is off
Auto Answer call
a)
Enable auto answer: EAA
E.g. Master sends: EAA
YOYOCare replies: YOYO: Auto answer is on
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b) Disable auto answer: DAA
E.g. Master sends: DAA
YOYOCare replies: YOYO: Auto answer is off
Assign second User
The Master can assign a phone number to button 2. User 2 can send Basic commands and call to
YOYOCare and YOYOCare can call to User 2 by pressing the quick-dial button 2.
a)
To add a number to User 2: U2A[phone number]
E.g. Master sends: U2A+4670222222
YOYOCare replies: YOYO: User 2 is +4670222222
Assign third User
The Master can assign a phone number to button 3. User 3 can send Basic commands and call to
YOYOCare and YOYOCare can call to User 3 by pressing the quick-dial button 3.
b) To add a number to User 3: U3A[phone number]
E.g. Master sends: U3A+4670333333
YOYOCare replies: YOYO: User 3 is +467033333
Delete second User
a)
Delete User 2: U20
E.g. Master sends: U20
YOYOCare replies: YOYO: User 2 is deleted
Delete third User
a)
Delete User 3: U30
E.g. Master sends: U30
YOYOCare replies: YOYO: User 3 is deleted
Add a new User (maximum 5 users)
Each User can interact with YOYOCare by using the Basic commands.
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a)
Add a new User: UA[phone number]
E.g. the Master sends: UA+4670555555
YOYOCare replies: YOYO: New user +4670555555 is added
Delete a User
a)
Delete a User: DA[phone number]
E.g. the Master sends: DA+4670555555
YOYOCare replies: User +4670555555 is deleted
List All Users
a)
List all Users: UL
E.g. the Master sends: UL
YOYOCare replies: YOYO: 1.+4670111111, 2.+4670222222, …etc
Change Master: [phone number]
a)
E.g. Master sends: MC+4670999999
YOYOCare replies: YOYO: NEW MASTER +4670999999 is registered
Note! The SMS will be sent to the new Master as well. If the new Master is currently set as a User,
you must first delete the User because a phone number cannot be set as both Master and User.
Setting the time zone
a)
Check current time zone: TZS?
E.g. Master sends: TZS?
YOYOCare replies: YOYO: System time (GMT 1.0) 2010 Oct 11 11:01:01
b) Set new time zone: TZS[timezone]
c)
E.g. Master sends: TZS2
d) YOYOCare replies: YOYO:System time (GMT 2.0) 2010 Oct 11 12:01:01 Day Light Saving
(default OFF)
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Day Light Saving (default OFF)
a)
Check current setting: SUMMER?
E.g. Master sends: SUMMER?
YOYOCare replies: YOYO: Summer time is off
b) Enable Day Light Saving: SUMMER1
E.g. Master sends: SUMMER1
YOYOCare replies: YOYO: Summer time is on
c)
Disable Day Light Saving: SUMMER0
E.g. Master sends: SUMMER0
YOYOCare replies: YOYO: Summer time is off
Setting the GPRS APN
Normally you will not need to configure the GPRS or MMS settings, as the YOYOCare will detect
which network you are connected to and automatically apply the appropriate parameters. For
manual settings:
a)
Check current APN: SAPN?
E.g. Master sends: SAPN?
YOYOCare replies: YOYO: APN is operatorAPN
b) Set new APN: SAPN[new apn]
E.g. Master sends: SAPNnewoperatorAPN
YOYOCare replies: YOYO: APN is *newoperator
c)
Restore to default: SAPN*
E.g. Master sends: SAPN*
YOYOCare replies: YOYO: APN is operatorAPN
If you need assistance with the specific network parameters for the manual settings, please consult
your network operator. Use this command to set just APN. If you need to set more parameters,
e.g. username/password, use command GPRS.
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Setting the GPRS Profile
a)
Check current GPRS settings: GPRS?
E.g. Master sends: GPRS?
YOYCare replies: YOYO: GPRS APN=operatorAPN (Uid=0,Pwd=0),
proxy=123.123.123.123:8080, DNS=7.7.7.7
b) Set new GPRS value: GPRS[Profile Details]
E.g. Master sends: GPRSapn=newoperatorAPN, uid=0, pwd=0, ip=125.125.125.125,
port=*,dns=8.8.8.8
YOYOcare replies: YOYO: GPRS APN=newoperatorAPN (uid=, pwd=),
Proxy=125.125.125.125:1234, DNS=8.8.8.8
Note! APN is mandatory; all other parameters are optional. Use 0 to clear a parameter that requires
no value (i.e. is blank), for example Uid=0, Pwd=0 clears Username and Password. Use * to default
the parameter to the default in YOYOCare’s database, for example apn=*
Setting the MMS profile
Normally you will not need to configure the MMS settings, as the YOYOCare will detect which
network you are connected to and automatically apply the appropriate parameters. For manual
settings:
a)
Check current setting: MMSP?
E.g. Master sends: MMSP?
YOYOCare replies: YOYO: MMS APN=operatorAPN (Uid=,Pwd=),
proxy=123.123.123.123:8080 (Uid=, Pwd=)
b) Set MMS Profile: MMSP[ProfileDetails]
E.g. Master sends: MMSPapn=newoperatorAPN,
aid=0,apwd=0,ip=125.125.125.125,port=*,uid=0,pwd=0
YOYOCare replies: YOYO:MMS APN=newoperatorAPN (Uid=, Pwd=),
Proxy=125.125.125.125:80 (Uid=, Pwd=)
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Note! Use 0 to clear a parameter that has no data, for example Uid=0, Pwd=0 clears Username
and Password. Use * to default the parameter to the default in YOYOCare’s database, for example
apn=*
Setting the MMS Centre
a)
Check current setting: MMSC?
E.g. Master sends: MMSC?
YOYOCare replies: YOYO: MMSC is http://mms.operatorAPN/
b) Set new MMSC: MMSC[url] (up to 100 characters)
E.g. Master sends: MMSChttp://newoperatorAPN./
YOYOCare replies: YOYO: MMSC is http://newoperatorAPN/
c)
Restore to default MMSC: MMSC*
E.g. Master sends: MMSC*
YOYOCare replies: YOYO: MMSC is http://mms.operatorAPN/
Master Reset
This erases all data and settings from your YOYOCare, and sets it back to original factory settings.
1. Press the Power button twice consecutively
2. Press the Alert Button within one second
3. YOYOCare restarts.
The following items will be restored in master reset:
1. User list (Master, all Users and e-mail) is cleared
2. Zone list is cleared
3. GPS information set to default
4. GPS Update Interval set to default
After Master reset: You will have to re-register yourself as Master, before you can use your YOYO
Care again.
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Troubleshooting
Problem: No light on power indicator
Possible Causes: No power
Possible Solution: Please check that the battery is inserted properly. Power off your YOYOCare
and recharge the battery. If the battery has not been used for a long period, it may be necessary to
connect YOYOCare to the charger, then disconnect it and reconnect it again to begin charging the
battery. If the battery is completely discharged, it may take several minutes before the Power
indicator lights up in orange.
Problem: Battery fails to charge
Possible Causes: Charger not powerful enough (like drawing power from a USB port of a PC
Possible Solution: A USB port may not be able to provide sufficient power to charge the battery,
please use the original power charger for charging.
Problem: GSM indicator lights up in green
Possible Causes: Your GSM subscription may be out of credit (pre-paid SIM card), there may be a
temporary network problem, or the SIM may be PIN locked.
Possible Solution: Check and make sure your pre-paid SIM card has sufficient credits. Wait the
network to recover or contact your network service provider for assistance. Insert the SIM card into
a cell phone and disable PIN code locking. Re-insert the SIM card back into the YOYOCare.
Problem: GSM indicator lights up in red
Possible Causes: Bad contact of SIM card
Possible Solution: Make sure your SIM card is installed correctly. Wipe the gold-coloured contacts
with a clean and soft cloth and re-install the SIM card again. Make sure you have an appropriate
subscription that allows voice, SMS, MMS and GPRS.
Problem: GPS position cannot be fixed
Possible Causes: Poor reception of GPS satellite signals
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Possible Solution: The first search to fix a position is important. Switch off your YOYOCare, go outdoor and turn on your YOYOCare again. Hold the YOYOCare with the YOYOmotion logo facing up.
Problem: YOYOCare cannot register a Master
Possible Causes: YOYOCare has already a registered Master
Possible Solution: Master Reset your YOYOCare and then register again
Problem: Service Registration fails
Possible Causes: Temporary network problem
Possible Solution: Make sure your GSM subscription supports GPRS and that you have the right
network specific parameters.
Problem: Cannot receive SMS from YOYOCare
Possible Causes: Subscription can be out of credit, or there is a temporary network problem.
Possible Solution: Make sure your GSM subscription has sufficient credit. Wait for the network to
recover or contact your network service provider for assistance.
Problem: YOYOCare rejects my phone call
Possible Causes: The caller’s phone-number is not recognised as the Master or a User.
Possible Solution: Check and make sure you are calling from the correct phone number and that
your phone is sending the number (Calling Line Identification), and your phone number is added to
YOYOCare. Master can check the user list by sending SMS command “UL”.
Problem: Cannot receive MMS from YOYOCare
Possible Causes: The MMS service is not activated. The MMS profile has incorrect parameters.
There is a temporary network problem.
Possible Solution: Test the SIM in a regular cell phone to verify the MMS service is activated and
that correct MMS settings are used. Check the MMS settings in YOYOCare by sending the SMS
command “MMSC?” and “MMSP?”. MMS messages take normally longer time to deliver
compared to SMS messages.
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Problem: Cannot create zone / park
Possible Causes: Location not fixed
Possible Solution: Zone / park can only be set when location of YOYOCare is fixed (ie. when GPS
indicator turns off). Go to an open area and wait for the GPS indicator goes off, and set the zone /
park again.
Problem: SIM Card requires a PIN
Possible Solution: Insert the SIM in to another Mobile Phone and access the Settings to disable the
SIM PIN.
Important information
The following section is describing conditions and regulations for safe and efficient use. Please
carefully review before starting to use the product.
General
The product must be used according to its instructions.
The product is not intended as a toy for children. Nor is the product intended or suitable for
camera surveillance.
Note that special regulations may apply regarding photography in public places.
Care
The manufacturer or selling party is not responsible for the damage to the product caused by
misuse, if exposed to fluids or moisture, if handled carelessly, or subjected to shock.
When used outdoors it should be worn in the included carrying case (pouch).
Security
The product contains a GSM radio. Consult your doctor and read the instructions from any medical
equipment, such as pacemakers, before using the product.
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Turn off the product in locations where the use of mobile phones is prohibited.
When the device is switched on, it emits radio waves of low intensity. The product complies with
international regulations and safety guidelines regarding the use of mobile phones.
Remember that if small children use the product, it should be carried, placed or attached in such a
way that the child is not exposed to, or risk injuries during play or other activities.
Features based on GPS
The product has positioning capabilities based on GPS (Global Positioning System) and its
satellites. These capabilities are provided "as is" and with "all faults" which may result in the use of
GPS. Use of location-based information from satellite-based systems may be subject to error,
interference and availability. The manufacturer makes no representations or warranties of any kind
regarding the accuracy of such positioning information.
Use of the GPS functionality
Note that the GPS functionality is conditional to “line of sight” to the GPS satellites. The GPS
function might be impaired or not at all functioning in certain environments such as indoors, inside
road tunnels, under bridges, in areas with tall buildings, or, if kept in an environment of material
(e.g. metal, several or thick layers of plastic/textile) that hinders the device and its GPS receiver
from properly detecting the satellite signals used for positioning.
This means that this device, like most other GPS based tracking devices, is not designed or
suitable for life saving, or as a supporting device in solutions where the security or health of user or
third party is dependable on the performance of the GPS functionality.
Note that in normal use (unless SOS alert mode is activated - see instructions), the product will by
default register a new GPS position every 5 minutes (the interval can be changed by the user – see
instructions – note that a higher frequency of GPS registrations will impact battery life time).
The last registered position is stored in the internal memory. At a location request, by incoming
SMS or by pressing the SOS Alert button, a new position will be registered and sent.
If no new position is possible to register, due to poor GPS reception, the device will instead send
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the last position stored in the memory. In the event of recent valid GPS coverage (e.g. moving from
outdoor to indoor) the stored position may be up to 5 minutes old (subject to configuration). In the
event of no recent GPS coverage (e.g. the device has been indoor or turned off) a stored position
may be irrelevant, or missing.
GSM calls and GSM messages
Emergency calls, calls and messages via the GSM network cannot be guaranteed in all
circumstances.
There is no guarantee that calls can be connected or messages can be sent in all areas or in all
mobile networks as the functionality of the GSM based functions are dependent on network
performance and availability.
Battery and Charger
New batteries or batteries that are not being used for some time may be less effective in the
beginning. Charge the battery completely before using the product the first time.
Do not put the battery in the mouth or let it come into contact with metal objects.
Turn off the product before the battery is charged.
Performance and battery life will depend on temperature, signal strength, usage, loading frequency
etc. The battery should not be exposed to temperatures above 60°C.
Warning! The battery can explode if the product is disposed of in fire.
Use only the charger supplied with the product, or a charger with the corresponding specifications.
Do not use the charger outdoor’s or in damp conditions. Unplug the charger when the device is
fully charged.
Note that if the battery is replaced, the old battery should be disposed of at a proper place for
recycling or destruction.
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EU Regulatory Conformance
English: We fulfil the requirements of the R&TTE Directive (99/5/EC). Český: Výrobek spleiuje
požadavky smärnice R&TTE (99/5/EC). Dansk: Vi opfylder kravene i R&TTE-direktivet (99/5/EC).
Deutsch: Die Anforderungen der Richtlinie für Funk- und Fernmeldegeräte (99/5/EG) werden
erfüllt. Español: Cumplimos los requisitos de la Directiva R&TTE (99/5/EC). Français: Ce produit
est conforme à la directive R&TTE (99/5/EC); Hrvatski: Mi ispunjavamo zahtjeve R&TTE Direktive
(99/5/EC). Italiano: Il prodotto soddisfa i requisiti della Direttiva R&TTE (99/5/EC); Magyar:
Teljesítjük az R&TTE irányelv (99/5/EC) követelményeit. Nederlands: We voldoen aan de vereisten
die in de R&TTE-richtlijn (99/5/EG) worden gesteld. Norsk: Vi oppfyller kravene i R&TTE-direktivet
(99/5/EC). Polski: Spełniamy wymagania dyrektywy R&TTE (99/5/WE). Português: São
cumpridos os requisitos da Directiva R&TTE (99/5/EC). PB Atendemos aos requisitos da Diretriz
R&TTE (99/5/EC). Română: Îndeplinim cerinţele directivei R&TTE (99/5/EC). Slovenčina: Výrobok
spĺňa požiadavky smernice R&TTE (99/5/EC). Suomi: Täytämme radio- ja telepäätelaitedirektiivin
(99/5/EY) asettamat vaatimukset. Svenska: Vi uppfyller kraven i R&TTE-direktivet (99/5/EC).
Ελληνικά:: Πληρούμε τις απαιτήσεις της Οδηγίας R&TTE (99/5/ΕΚ).
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Specifications
GSM
Tri-band (900,1800, 1900MHz)
GPRS
Class 10
Support SIM Interface
1.8 / 3V
GPS Receiver
50 Channel; A-GPS support
External Memory
microSD (max. 2GB)
Battery
3.7V Li-ION 1050 mAh
Power Adapter
Mini USB, 5V DC, 0.7A, 110-240V AC
Operating Temperature
-20°C to + 55°C
Storage Temperature
-25°C to + 65°C
Size
69 x 48 x 18 mm (L x W x H)
Weight
70g
Battery Standby Time
Up to 50 hours (GPS fix every 5 minutes)
(Specification subject to change without notice)
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