Storing name tags

Storing name tags
(Feb. 2014)
GM Bluetooth for Phone Quick Start Guide
General Information (2012 model year, and up) (This information is subject to change)
- GM vehicles, equipped with a Bluetooth system, can use a Bluetooth-capable cell phone with a
“Hands Free Profile” to make and receive phone calls.
- Not all phones support all functions, and not all phones are guaranteed to work with the
in-vehicle Bluetooth system. For phone-specific instructions and compatibility information
visit:
http://www.gmtotalconnect.ca/
- The Bluetooth system uses voice recognition to interpret voice commands to dial phone
numbers and name tags.
- When using the in-vehicle Bluetooth system, sound comes through the vehicle’s front audio
system speakers and overrides the audio system.
- Use the audio system volume knob, during a call, to change the volume level. The adjusted
volume level remains in memory for later calls.
- The system can be used while the key is in ON/RUN or ACC/ACCESSORY position.
- The range of the Bluetooth system can be up to 10 meters.
- In a Cadillac equipped w/NAV, you must say “Hands Free” before saying “Bluetooth” to
access the Bluetooth menu.
Accessing the Bluetooth Voice Recognition Menu
-
The process for accessing the Voice Recognition menu will depend upon the GM model
and whether it’s equipped with an onboard navigation system. You have successfully
entered the Voice Recognition menu when the system responds with “Ready”. The
Bluetooth control buttons (phone answer and phone disconnect) are located on the
steering wheel on most GM models. Calls can be ended by pressing the (phone
disconnect) button (on most GM models).
1
Pairing a Phone
1. Press and hold (phone answer) for two seconds. You should hear “Ready” followed by a tone.
2. Say “Bluetooth.” You should hear “Bluetooth ready” followed by a tone. (Most model year
2014 vehicles can skip this step and you can just say “pair phone” as your first command)
3. Say “Pair.” You should hear “Please start a search on your Bluetooth phone” and a four-six
digit PIN number. Depending on the phone, you may have to press “scan for new devices”,
and/or “make this device visible to other Bluetooth capable devices” before it will be discovered.
The PIN number will be used in Step 4.
4. Start the Pairing process on the cell phone that will be paired to the vehicle. Locate the device
named “General Motors”. Select that device for pairing and enter the PIN number that was
provided in step 3. (Some smart phones may perform this step for you, and you will only need to
press “Pair”) Reference the cell phone manufacturer’s user guide for further information on this
process. For phone-specific instructions and compatibility information go to:
http://www.gmtotalconnect.ca/
5. The system may prompt for a name for the phone. Use a name that best describes the phone so
you will recognize it in the future, i.e. “Mike’s phone”. The system then confirms the name
provided.
6. You should hear confirmation feedback, i.e., “Mike’s phone has been successfully paired”
after the pairing process is complete.
7. Repeat Steps 1 through 7 for up to five phones to be paired. (Up to ten devices may be paired
on later model 2014 vehicles).
Listing & Deleting Paired & Connected Phones
1. Press and hold (phone answer) for two seconds. You should hear “Ready” followed by a tone.
2. Say “Bluetooth.” You should hear “Bluetooth ready” followed by a tone.
3. Say “List.” You should hear all of the paired phones. Only one phone can be connected at a
time and the system will inform you of the connected phone with the feedback, i.e., “Mike’s
phone is connected.” *Newer models may also have this option inside the telephone “App” on
your infotainment system.
4. Phones may also be deleted by saying “delete” and repeating the name tag, or by pressing the
“-“ symbol inside the App (on model year 2014 vehicles and up).
2
Connecting to a Different Paired Phone
1. Press and hold (phone answer) for two seconds. You should hear “Ready” followed by a tone.
2. Say “Bluetooth.” You should hear “Bluetooth ready” followed by a tone.
3. Say “Change Phone.” You should hear “Please wait while I search for other paired phones.”
The next highest priority phone that is available and able to be connected will be made the
connected phone. This also moves the previously connected phone to the bottom of the priority
list.
Making a Call Using the Dial Command
1. Press and hold (phone answer) for two seconds. You should hear “Ready” followed by a tone.
2. Say “Dial.” The system will respond with feedback, i.e., “Dial using, Mike’s phone, number
please.” (On some models you may first need to say “VOICE” to access your phone)
3. Say each block of numbers in chunks of 3 or 4 (i.e.: 403-555-1234), if this does not work, try
the entire number without pauses, i.e.: 2225557777. The system will either confirm the number
back to you (say yes if the number is correct) or respond with “OK dialing.”
4. The call will be placed on the Bluetooth cell phone and automatically be heard through the
vehicle’s audio system.
Making a Call Using the Call Command
1. To utilize the Call Command, a phone number must be stored as an OnStar nametag.
2. Press and hold (phone answer) for two seconds. You should hear “Ready” followed by a tone.
3. Say “Call.” The system will respond with feedback, i.e.) “Call using, Mike’s phone, Please say
the nametag.” (On some models you may first need to say “VOICE” to access your phone)
4. Say the nametag of the person you wish to call. The system will either confirm the nametag
back to you (say yes if the nametag is correct) or respond with a calling confirmation, i.e., “OK ,
calling, Susan home.”
Accessing ‘NAV’ (Navigation) Voice Option (If Installed)
1. Say the command “Address” and you will be prompted to say your destination address.
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Answering an Incoming Call
1. You will hear the call ring over the vehicle audio system. If you are listening to the car audio,
the audio system will mute before the call rings.
2. To answer the call, press the (phone answer) button.
3. The call audio will transfer into the vehicle.
Call Waiting
1. If you receive a call while you are already on a call using the in-vehicle Bluetooth system, you
will hear a short tone to notify you of the incoming call.
2. Press and release the (phone answer) button to answer. When you do this, the original call is
placed on hold, and the new call is routed into the vehicle.
3. To return to the original call, press the (phone answer) button again.
4. If you don’t want to answer the incoming call, disregard the tone and continue with the
original call.
5. While using the call waiting feature and switching between calls, press the steering wheel
control (phone disconnect) button to hang up the current call and switch to the call on hold. For
vehicles without the (phone disconnect) button, press the (phone answer) button and say "end
call."
Ignoring Incoming Calls
1. You will hear the call ring over the vehicle audio system. If you are listening to the car audio,
the audio system will mute before the call rings.
2. To ignore the call, press the (phone disconnect) button. For vehicles without the (phone
disconnect) button, press the (phone answer) button and say “end call."
3. The call will be rejected and stop ringing in the vehicle. The audio system will unmute.
4
Mute a Call in Progress
1. During a call, all sounds from inside the vehicle can be muted, so the person on the other end
of the call cannot hear them.
2. Press and release the (phone answer) button. You should hear the system respond with
“Ready.”
3. After the beep, say “Mute call.” You should hear the system respond with “Call muted.”
Un-Muting a Call in Progress
1. Press and release the (phone answer) button. You should hear the system respond with
“Ready.”
2. After the beep, say “Mute call.” You should hear the system respond with “Resuming call.”
Transferring Audio from the Vehicle to Your Cell Phone
1. Press and release the (phone answer) button. You should hear the system respond with
“Ready.”
2. After the beep, say “Transfer call.” You should hear the system respond with “Transferring
call,” and the audio switches from the vehicle to the phone.
Transferring Audio from Your Cell Phone to the Vehicle
1. This can only be done if the in-vehicle Bluetooth is already connected to the Bluetooth
enabled phone.
2. To transfer the audio to the vehicle, press the (phone answer) button for more than 2 seconds.
3. You should hear the system respond with “Transferring call,” and the call switches to the car
audio system.
5
VOICE COMMAND EXAMPLES / GENERIC COMMANDS / PHONE COMMANDS
GMC IntelliLink enhanced voice control lets you control almost every aspect of your
system with the sound of your voice. Below is a list of GMC IntelliLink’s most common
commands and when to use them:
*(some vehicles require the device to be connected by a power cord)*
To exit a phone call “Goodbye”
To cancel an action “Cancel”
To move back to a prior menu “Go Back, Back, Previous”
To access OnStar “OnStar”
To get help “Help”
To access the main menu “Main Menu”
To access the radio menu “Radio”
To access your media (such as music on your iPod/iPhone or USB device) “My Media”
To access phone menu “Phone” (On some models you may need to first say “VOICE” to access
your phone)
To access settings menu “Settings”
To turn the verbose setting on/off “Set Verbose On, Set Verbose Off, Verbose On, Verbose Off”
To set language “Set language <language name>, Language <language name>”
To say YES: “Yes, Yep, Yup, Ya, Sure, Right, Correct, OK, Positive, You Got It, Probably, You
Bet”
To Say NO: “No, Nope, Na, No Way, Wrong, Incorrect, Negative, Not Really, No I Said, No I
Did not, No I Do Not”
To dial “Dial, Call”
To redial “Redial, Redial Last Number”
To clear an action “Clear”
To clear all actions “Clear All”
To call using digits “Digit Dial”
To use numbers 1-9, “One, two, three, four, five, six, seven, eight, nine”
To use the numeral 0 “Zero, oh”
To use * and # “Star, pound”
To call or dial a number “Call or Dial <number>”
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To call a specific contact “Call or Dial <contact name>, <Contact name>”
To connect to another connected phone “Change phone”
To pair your device “Pair, Pair Phone, Pair1, Pair Phone1, Connect1”
To use the Voice Keypad to enter special numbers/characters verbally “Voice Keypad”
USE ENHANCED VOICE RECOGNITION FOR NAVIGATION (If Equipped)
To use Voice Recognition from the steering wheel controls, press the “Push-to-Talk”
button, listen for the system response and the beep, then speak one of the commands—
“Destination Address,” or “Destination Places of Interest,” or “Destination Contact”—
to begin a dialogue with the system. Then, speak to the system using normal language: For
example: Address: “300 Young street.”

* GPS Location: GPS co-ordinates can often only be entered by pressing the blue OnStar
button and giving them to the OnStar advisor, they cannot be manually entered into the
NAV system at this time (on most vehicles)
 *However, if you have access to MapQuest, Google Maps, or a current
OnStar subscription and an active OnStar Remote-link app, you can preplan your destination and send this information to your vehicle ahead of
time.
Siri Eyes Free (for IPhone) – Available on select GM products in the 2015 model year
-
allows you to complete an array of hands-free tasks like composing text and e-mail
messages, and storing contacts on your IPhone through voice commands, using your
iPhone® 4S or iPhone 5 (and newer). This feature is only available to Apple IPhone
users. (Siri Eyes Free is a feature of iPhone devices running iOS 6.1, so customers must be
running the minimum operating system to use the service.) * May not provide answers to
complex questions that require displaying information while driving.
What is Stitcher? : (if equipped)
-
-
-
Stitcher is an on-demand internet radio service that focuses on news and information
radio and podcasts. It provides free online streaming through the website and also using
mobile applications such as the iPhone, Android, BlackBerry and Palm webOS.
*** However, this access may require costly usage of mobile data, as it runs off of
the customers cell phone data plan.***
Create Your Own Radio and Podcast Playlists; "Stitch" together your favorite shows into
customized station playlists and save them for easy access.
7
TUNER COMMANDS / MEDIA COMMANDS / SETTINGS COMMANDS
To turn to AM “Tune AM Radio, Tune AM, Tune to AM Radio, Tune to AM, AM Radio, AM”
To turn to FM “Tune FM Radio, Tune FM, Tune to FM Radio, Tune to FM, FM Radio, FM”
To tune to a specific AM station “Tune AM <frequency number>, Tune to AM <frequency
number>, AM <frequency number>”
To turn to a specific FM station “Tune FM <frequency number>, Tune to FM <frequency
number>,FM <frequency number>”
To tune to XM Radio “Tune XM Radio, Tune XM, Tune to XM Radio, Tune to XM, XM Radio,
XM”
To tune to a specific XM station “Tune XM <station name>, Tune XM <channel number>”
To tune to Stitcher Internet Radio “Tune Stitcher”
{ Customer must have Stitcher account and be logged into App on smartphone. This feature uses
the smartphone data plan at users cost.} *Thumb up and down are used in Stitcher*
To use the THUMBS UP button “Thumbs Up”, To use the THUMBS DOWN “Thumbs Down”
To play your CD “Play CD, CD”
To play a device through your auxiliary input “Play Front Aux, Aux, Play Aux, Front Aux”
To play a device connected through the USB port “Play USB, USB”
To play a device through Bluetooth Audio “Play Bluetooth Audio, Bluetooth Audio”
To play a specific song “<Song title>, <Song title> by <artist name>”
To play music on a connected device by artist “<artist name>”
To play music on a connected device by album “Play Album <album name>, Play Album by
<artist name>”
To play a specific album “<Album name>, <album name> by <artist name>”
To play music on a connected device by genre “Play Genre <genre name>”
To play a specific genre “<Genre name>”
To shuffle your music on a connected device “Shuffle On”
To turn off shuffle “Shuffle Off”
To select a device to use “Select Device, Play Device, Change Phone”
To delete a device in use “Delete Device”/To list devices paired to the system “List Device”
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Storing name tags:
Your vehicle system can store up to 30 phone numbers at a time. They are called "name tags"
and are shared between Bluetooth and OnStar systems. Just remember the following voice
commands when storing or receiving numbers: “Store, Digit Store, and Directory.”
Store Name Tags – “Store”
1. Press the “Push to Talk” button
2. Your system will respond with a "Ready" message followed by a tone
3. Clearly say "Store"
4. Your system will respond with a "Store, please say the phone number you would like to store"
message followed by a tone
5. Clearly say the phone number you want to store
6. If the system recognizes the phone number, your system repeats the phone number to store
followed by a tone.
• If the number is correct, say "Store"; your system then stores the phone number
• If the number is not correct, say "Correction"; the system will ask for the number to be reentered
7. Once the number has been stored, your system will prompt you for a name tag using the
"Please say the name tag" message followed by a tone
8. Clearly say the name tag you want associated with the number
9. Your system responds with an "About to store <name tag>, does that sound okay? Please say
Yes or No?" message followed by a tone
• If the name tag is correct, clearly say "Yes" to store the number
• If the name tag is incorrect, clearly say "No"; then your system repeats the previous steps
Store Name Tags – “Digit Store”
1. Press the “Push to Talk” button
2. Your system will respond with a "Ready" message followed by a tone
3. Clearly say "Digit Store"
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4. Your system will respond with a "Please say the first digit you want to store" message
followed by a tone
5. Clearly say the first digit of the phone number you want to store.
6. Your system will repeat each digit you say, followed by a tone
7. Continue to say each digit until the phone number is complete
8. Clearly say "Store"
9. Your system will respond with a "Please say the name tag" message followed by a tone
10. Clearly say the name you want associated with the phone number
11. Once your system has recorded the name tag, it responds with an "About to store <name
tag>, does that sound okay? Please say Yes or No?" message followed by a tone
• If the name tag is correct, clearly say "Yes" to store the number
• If the name tag is incorrect, clearly say "No," then your system repeats the previous steps
Store Name Tags – “Directory”
1. Press the “Push to Talk” button
2. Your system will respond with a "Ready" message followed by a tone
3. Clearly say "Directory"
4. Your system responds with the message "Which directory? Hands-Free Calling or Turn-byTurn Directions?" followed by a tone.
5. Clearly say "Hands-Free Calling"
6. Your system responds with "List, Store or Delete Nametags"
7. Cleary say "List", and the system then plays back all of your stored name tags
8. Once your system lists all the stored name tags.
• To return to the main menu say "Cancel"
Store – “Deleting a Number”
- Say "Clear" at any time to delete the last number you said
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