PLAYMATE GENIE - PLAYMATE Tennis Ball Machine

PLAYMATE GENIE - PLAYMATE Tennis Ball Machine
PLAYMATE GENIE
Owner’s Manual
METALTEK
455 Kitty Hawk Drive
Morrisville, NC 27560
Tel: 919.544.0344
Fax: 919.544.1430
www.playmatetennismachines.com
Serial #: _____________
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PLAYMATE GENIE
Copyright by METALTEK
All rights reserved. This document is supplied to the user with the
understanding that no part of the contents may be reproduced or
transmitted in any form or by any means without the written
permission of METALTEK.
METALTEK has attempted to insure that the information included
in this document was accurate and correct at the time of printing.
METALTEK cannot be held accountable for typographical errors or
mistakes. The information in this document is subject to change
without notice.
Disclaimer
Information in this document is subject to change without notice
and does not represent a commitment on the part of METALTEK.
METALTEK provides this document “as is”, without warranty of
any kind, either expressed or implied, including, but not limited
to, the particular purpose. METALTEK reserves the right to make
improvements and/or changes to this manual or the product(s)
described herein at any time.
Information provided in this manual is intended to be accurate
and reliable. However, METALTEK assumes no responsibility for
its use, or any infringements on the rights of fourth parties that
may result from its use.
This manual could include unintentional technical or typographical
errors. Changes are periodically made to the information herein,
with the changes incorporated into new editions of the
publication.
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Dear Valued Customer,
Congratulations on the purchase of your new PLAYMATE
Tennis Ball Machine. We have packed over 40 years of experience
and dedication into the production of each and every ball
machine that leaves our high-tech facility in Raleigh, North
Carolina.
It is our mission to build the most durable, dependable, and
player-friendly machines. Quality is assured; from the gear
motors and pitching wheels, to the fully programmable control
boxes and remote controls.
We hope that you enjoy your new ball machine as much as
we enjoyed building it. We encourage your comments and
suggestions on how we could better serve you in the future.
Please feel free to contact us on our Consumer Connection Line at
1-800-776-6770.
Sincerely yours,
Alfred F. Yarur
President and CEO
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Contents
Introduction ............................................. 6
Safety Instructions ................................... 7
Electrical Requirements ........................... 8
Getting Started ......................................... 9
Operating Instructions ............................ 10
Getting to Know your GENIE ................... 14
7 FAVORITE SHOTS ................................. 15
Drill #1 .................................................... 16
Drill #2 .................................................... 17
Care and Maintenance ............................. 18
Troubleshooting ...................................... 19
PLAYMATE Consumer Connection ........... 20
Warranty and Limitations of Liability ...... 22
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Introduction
The best way to improve your tennis game is to practice. That
may sound like simple advice, but it is advice we take very
seriously here at METALTEK. We believe that the best way to
practice your game is to spend some quality time on the court
with a ball machine. By utilizing a ball machine as a constant
partner, you will be able to repeatedly attack all the shots that
make up your range as a player, whether that means
strengthening your weaknesses or perfecting your strengths. A
ball machine is your best choice of practice partner when it comes
to developing a well-rounded game.
In this age of technological development, we have tried to find a
happy balance between technical complexity and ease of
operation. We have worked hard to maintain the clean simple
appearance of our design and the utility of our controls, while
generating machines that can offer full game simulation and
programmability. After only a short while with this manual you
should have your new PLAYMATE up and running and be
practicing the shots that you want to be practicing!
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Safety Instructions
WARNING! To reduce the risk of electrical shock, fire, injury to persons,
and other damage when using this product, please follows these basic
safety precautions.
1.Read all instructions carefully before operating this machine.
2.To protect against the risk of electrical shock, never immerse any
part of this machine in water or any other liquid.
3.Always use a grounded three-prong extension cord to supply power
to this ball machine.
4.Close supervision is necessary when operating this machine near
children.
5.Never walk in front of this machine when it is operating. Tennis balls
leave the machine at high speeds and could cause serious injury.
6.Always stand to the side, or behind the machine when attempting to
alter the settings of the various controls.
7. If it is necessary to free a jammed tennis ball, make sure
that the machine is turned OFF and unplugged.
8.Always wear protective eyewear when attempting any repairs or
adjustments on this machine.
9. Never attempt any repairs or adjustment on this machine
when it is plugged in. Always turn the power switch OFF and
unplug the power cord.
10. This machine is intended for pitching tennis balls only.
Never attempt to use this machine with any other type of
ball, or any foreign objects whatsoever.
11. Always make sure to turn this machine OFF when it is not in use.
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Electrical Requirements
A heavy-duty grounded three-prong power cord (not included) is
recommended for use with the PLAYMATE Ball Machine. All machines
should be plugged into a 120V 50/60 Hz outlet (220V 50/60 Hz outlet for
overseas machines equipped with transformers). If you are using an
extension cord of 50 feet long or less, we recommend that you use a 16
gauge or heavier extension cord that is grounded. For longer distances, a
14 gauge grounded extension cord is recommended.
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Getting Started
Your new PLAYMATE should have arrived securely packed. Make sure to
inspect the machine for any damages that could have occurred during
shipment. If machine is damaged please save all packing and box for
inspection purposes. Inside the packing box, you should have found the
owner’s manual, warranty card, and hand held remote control. If any of
these are missing, please notify METALTEK immediately. Your new
PLAYMATE should be ready for use in only a few minutes by completing
the following easy steps.
1. ASSEMBLING THE HANDLES - The handles are reversed along the
sides of the machine for compact shipment. To place them in their
proper position, loosen the black triangular head screws until they are
free. Swing the handles around 180 degrees until they are running
parallel to each other behind the machine. Line up the holes and replace
the triangular head screws, tightening until snug. DO NOT
OVERTIGHTEN.
2. SUPPLYING POWER – Plug an extension cord into a grounded threeprong outlet of the proper ratings (see ELECTRICAL REQUIREMENTS),
and attach the other end to the power cord on the left side of the
machine.
3. FILL THE HOPPER – For consistency, we recommend that all the balls
used in the machine at one time be of the same type and approximate
wear. DO NOT USE WET TENNIS BALLS.
4. SET THE CONTROLS – Your machine is just about ready for use. The
last thing you will need to do is set the controls to a specific program.
Make sure to carefully read the OPERATING INSTRUCTIONS before
attempting to use this machine.
NOTE: If possible, save the shipping box that your PLAYMATE arrived in.
Not only will it provide a safe place for long term storage, but will also
provide proper protection if it is ever necessary to ship your PLAYMATE in
the future.
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Turn the knob
clockwise for topspin.
Turn the knob
counterclockwise for
backspin. Position at
0 for a flat ball.
4. Spin
Sets the overall speed at
which the balls are thrown.
Turn clockwise to increase;
turn counterclockwise to
decrease.
4. Speed
Controls overall height
of the ball. Turn
clockwise for a lob. Turn
counterclockwise for a
volley.
4. Height
5. Random Shot On/Off
Sets the interval at which
the balls are thrown.
1. Feed Rate
Toggle up - shots at random
Toggle down - shots in sequence
The amount of time reduced
from the ball frequency to
create the correct rhythm of a
drill.
4. Delay
down, the machine will begin
to throw balls if the interval
is greater than 0.
Toggle switch up turns
the remote on; down
bypasses the remote.
NOTE: If toggle switch is
2. Remote/Bypass
Thumb wheels 1-7 allow a
designated sequence of the
programmed shots.
3. Shot Sequence
Work with diagram to determine
placement of balls across the width of
the court.
6. Direction Thumb Wheel
Lateral distance between shots.
Turn clockwise to increase
distance, counterclockwise to
decrease.
8. Spread Angle
Toggle up - shots at random
7. Random Direction
On/Off
Operating Instructions
Operating Instructions
The GENIE control box can be hand held, attached to a fence, or attached
to the back of the Playmate cabinet.
POWER – This switch controls the power to the machine. When it is
illuminated, power is being supplied. The Power switch is located on the
ball machine cabinet.
1. FEED RATE – This knob determines how frequently the balls are
pitched. Turning the knob clockwise increases the number of balls
pitched to a maximum of approximately one ball per second. Turning the
knob counterclockwise decreases the number of balls per minute.
2. REMOTE – This machine is equipped with a radio remote control
system. By selecting the REMOTE position, the hand held remote
becomes activated. By selecting the BYPASS position, the hand held
remote becomes deactivated. For more information on the radio remote
control system, please see below.
SHOT SEQUENCE AND DIRECTION CONTROLS
The SHOT SEQUENCE and DIRECTION controls work together to program
the direction at which shot leaves the ball machine. The DIRECTION
control determines the horizontal placement of the ball across the width of
the tennis court. The SHOT SEQUENCE control allows you to select shots
from the SHOT SELECTION and place them in the order in which they are
to be thrown. Using these controls in combination, the machine can be
programmed to pitch the same exact shot repeatedly, or to produce infinite
variations and game-like conditions.
3. SHOT SEQUENCE – This control features seven thumb wheels. Each
thumb wheel is numbered “1” through “7”, with thumb wheels “2”
through “7” having an extra letter “A” after the last number. Once the
letter ‘A’ is selected, it will limit the shots to those set to the left of it.
These thumb wheels correspond to the shots programmed using the
SHOT SELECTION controls. All seven differently programmed shots can
be selected, or any combination of them.
4. SHOT SETUP – The shot setup panel features seven independently
programmable shots, each utilizing four different control knobs. These
knobs can be used to set the HEIGHT, SPEED, SPIN, and DELAY of each
shot.
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HEIGHT: This knob controls the overall height of the ball being
pitched. Turning this knob to the right increases the height of the
ball. Turning it to the left decreases it.
SPEED: This knob controls the speed of the ball being pitched.
Turning this knob clockwise will increase the speed of the ball being
pitched; turning it counterclockwise will decrease it.
SPIN: This knob controls the TOPSPIN and BACKSPIN of the ball
being pitched. Turning this knob clockwise will give TOPSPIN,
counterclockwise BACKSPIN, if this knob is at 12:00 o’clock it will be
a flat ball.
DELAY: This knob allows you time to return to the baseline or create
the appropriate intervals between shots during a drill.
5. SHOT SEQUENCE – RANDOM ON/OFF – Once all the shots in the
shot setup have been programmed and the shot sequence thumb
wheels have been set, the order in which they are pitched by the ball
machine can be selected with the RANDOM ON/OFF mode toggle
switch. If this toggle switch is placed on RANDOM OFF, the shots will be
pitched in the exact order in which they have been selected on the
SHOT SEQUENCE thumb wheels. If the RANDOM ON mode is selected,
the machine will produce the selected shots in a completely random
order, automatically producing up to 800,000 possible combinations. To
increase the probability of a specific shot, set at least two of the shot
selection memory controls to that shot. To triple the probability, set at
least three of the shot selection memory controls to that shot.
6. DIRECTION PROGRAM – The direction control features seven builtin directions. The seven numbers across a base line graphically represent
the direction of each of the shots from left to right on a standard doubles
court. There are seven thumb wheels, labeled “1” through “7” which
recall the seven specific directions in any order, producing different
patterns. Each thumb wheel switch features any of the seven directions
for your selection.
To set a pattern of shots, turn each of the thumb wheel switches up or
down to the number of the corresponding direction you desire. Thumb
wheel switches “2” through “7” feature the extra letter ‘A’. If this letter
is selected, it will limit the shots to those set to the left of it.
7. DIRECTION RANDOM ON/OFF – Once you have set the thumb
wheels to any combination of the possible directions, you can select the
order in which the machine will produce the directions. If you put the
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RANDOM ON/OFF toggle switch on the RANDOM OFF mode, the machine
will pitch the shots in the exact order that they have been selected on
the seven thumb wheels. It will start with shot “1”, and continue through
to shot “7”unless it sees the letter “A”. Once it reaches shot “7” or the
letter “A” it will repeat the sequence again.
If you put the RANDOM ON/OFF toggle switch on the RANDOM ON
mode, the machine will produce the selected shots in a random order,
automatically arranging them in up to 800,000 different patterns. This
will add an element of surprise, and is especially useful when you want
to practice a variety of directions without being able to predict what the
next one will be. If you want to increase the probability of any given
direction, simply set the same direction on two of the thumb wheel
switches. In order to triple the probability of a direction, set it three
times, and so on.
8. SPREAD ANGLE – The lateral distance, or SPREAD ANGLE, between
the seven different shots can be adjusted with the SPREAD ANGLE
knob. In order to increase the lateral distance between the shots, turn
the SPREAD ANGLE knob clockwise. To decrease the lateral distance
between shots, turn the SPREAD ANGLE knob counterclockwise.
Direction “4” will always remain at the center position while the others
change accordingly. The difference between the maximum and
minimum spread angle is approximately 50 percent.
RADIO REMOTE CONTROL – The hand held remote control unit
activates and deactivates the ball delivery system of the PLAYMATE tennis
machine. Push the button once to activate the delivery system, and once
more to deactivate it. Hold the button down for 3 seconds to reset the
machine. The remote control is only active when the POWER switch is
illuminated, and the REMOTE toggle switch is in the REMOTE position. The
radio antenna is located in the back of the ball hopper. Make sure this
antenna is pointing upward in order to increase the range of the remote
control system.
SAFETY PRECAUTION: If the machine is turned ON and the REMOTE
ON/OFF switch is in the BYPASS position the machine will begin to pitch
balls.
NOTE: Any control adjustments can be made while the machine is running
provided the safety precautions are being followed.
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Getting to Know Your GENIE
If you have never used a PLAYMATE Tennis Machine, or are
unfamiliar with the programmable possibilities of the GENIE,
please take a moment to follow these easy steps to better
comprehend the features of your new ball machine.
1. Place the machine at the center of the base line.
2. Check to make sure that the machine is plugged into an
electrical outlet of the proper specifications (120 V AC 50/60
Hz, or 230 V AC 50/60 Hz for overseas machines equipped with
transformers).
3. Load the hopper with tennis balls, making sure to stay clear of
the ball exit in the front of the machine.
4. Go to pg. 16 and follow directions to DRILL #1 to set up a
Flat Groundstroke or Volley to your Forehand and Backhand.
5. Now move on to DRILL #2, which will incorporate the DELAY
feature, allowing you to return to the baseline following a short
ball.
To help you familiarize yourself with the machine, we recommend
you try the 7 FAVORITE SHOTS we have included.
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GENIE
Drill #1
Flat Groundstroke or Volley to Forehand/Backhand
(Based on shot settings from page 15)
Set Remote to REMOTE
Push Red On/Off Switch on Ball Machine to ON
Set Random Direction to Off
Set Random Sequence to Off
Set Shot Sequence
First thumb wheel
1
Second thumb wheel 1
Third thumb wheel
A
Set Direction thumb wheels to 3, 5, A
Set Feed Rate to 4
Now walk to the other side of the court and use your remote
control to start your drill. When balls are depleted or you tire,
turn machine feeder off with remote before loading balls.
As a variation, switch Random Direction to On to receive
forehand/backhand in Random.
TIP
REMEMBER TO PLACE THE MACHINE WHERE THE BALL WOULD
COME FROM IN A MATCH, DOUBLES PLAYERS SHOULD PLACE
MACHINE IN THE AD OR DEUCE COURT AND PLAY OPPOSITE
THE MACHINE.
GOOD LUCK!
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GENIE
Drill #2
Flat Groundstroke or Volley followed by a High Approach Shot
(Based on shot settings from page 15)
Set Remote to REMOTE
Push Red On/Off Switch on Ball Machine to ON
Set Random Direction to Off
Set Random Sequence to Off
Set Shot Sequence
First thumb wheel
1
Second thumb wheel 3
Third thumb wheel
A
Set Direction thumb wheels to 3, 5, A
Set Delay on Shot 1 to 6
Set Feed Rate to 4
Now walk to the other side of the court and use your remote
control to start your drill. After hitting your approach the machine
will Delay and allow you to return to the baseline. When balls are
depleted or you tire, turn machine feeder off with remote before
loading balls.
As a variation, switch Random Direction to On to receive
forehand/backhand in Random, or reverse Direction to 5,3,A.
TIP
REMEMBER TO ALWAYS USE TARGETS WHEN TRAINING WITH
THE BALL MACHINE. AN AREA OF FOUR 8” CONES IS GOOD.
YOU SHOULD COMFORTABLY HIT YOUR TARGET AREA 70% OF
THE TIME.
GOOD LUCK!
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Care and Maintenance
With proper care and maintenance, your PLAYMATE tennis ball machine
should last for years and years of effortless operation. These few basic
steps will help to keep your machine in great shape, and deter any future
mechanical problems.
1. PERIODIC CLEANING – Over a period of use, various debris and ball
fuzz will begin to build up on the interior of the ball machine cabinet. This
should be cleared away periodically to avoid excessive build-up that could
clog mechanical parts. Use a damp cloth to wipe down both the interior
and exterior surfaces of the machine. Very gently use a dull object to help
break away large clumps of debris. Never scrape at the surface of your
PLAYMATE ball machine with a sharp object, or use any harsh abrasives or
solvents. Loose debris can be vacuumed out of the ball machine cabinet.
Never use a hose to attempt to spray debris out of the interior of the
machine. Excessive water pressure can damage the sensitive electrical
components, as well as increase the risk of electric shock.
NOTE: On a regular basis, compressed air should be used to blow ball fuzz
and/or debris away from the ball switch area located underneath the black
feeding disk near the ball drop hole on the top of the ball machine. Ball
fuzz also builds up underneath the same area which can be accessed by
turning the ball machine completely upside down and blowing with
compressed air. The ball feed wire that goes over and across the feeding
disk should be inspected to make sure that it is perfectly straight and not
bowed in any way. These maintenance steps are essential for the proper
function of the ball machine as well as the safety of ball machine users.
2. STORING – When the machine is not in use, it should be stored in a
proper and secure fashion. Ideally, it should be placed in a dry and clean
area that offers shelter from the elements. Even though the ball machine is
constructed from anti-rust aluminum, excessive exposure to wind, rain,
sunlight, etc., can often interfere with the operation of the sensitive
electrical components, and cause fading and/or other damage to the finish.
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Troubleshooting
PROBLEM
Inconsistent ball speed
POSSIBLE CAUSE
- Pitching wheels are
heavily worn; the pitching
surface is dirty
APPROPRIATE ACTION
- Wheels need to be sanded
and/or cleaned. Use
medium grit sandpaper to
restore the textured surface
of the wheels.
- Tennis balls and/or
pitching wheels are wet
- Wheels and/or balls
require cleaning and drying.
Remove any wet balls from
hopper.
- A ball is jammed
- Turn off power and
remove any jammed balls.
- Loose electrical
connection
- Turn machine upside
down; check connection of
cord #3 at side of control
box.
- Problem with the remote
relay
- Turn REMOTE/BYPASS
switch to BYPASS. If
feeding disk works
properly, check the remote
(see remote
troubleshooting below).
- Ball feed wire is damaged
or missing
- Inspect the position of the
feed wire over the feeding
disk. Make sure only one
ball is allowed to enter at
one time. If feed wire is
missing, call METALTEK for
service.
- Antenna is not facing
upward
- Reposition antenna
- Battery is dead
- Replace battery in
handheld remote
Ball is not pitched
Feeding disk does not
turn
Balls jam repeatedly
Remote does not
function properly
- REMOTE/BYPASS is
switched to BYPASS
Pitching motors and/or
Feed motor do not
operate properly
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- Loose electrical
connection
- Set Remote switch to
REMOTE (see pg.10 #2)
- Turn machine upside
down; check connection of
cords #1 and #2 at side of
control box.
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PLAYMATE Consumer Connection
We are here during business hours to help provide technical
assistance to our customers.
Hours of Operation:
Monday - Friday
8:00am - 4:30pm (EST)
If you experience difficulty with your METALTEK Products, please
feel free to contact us at one of the following numbers.
Toll Free (USA): 1-800-776-6770
Phone: (919) 544-0344
Fax: (919) 544-1430
Visit our website at:
www.playmatetennis.com
Or write us at:
METALTEK
455 Kitty Hawk Drive
Morrisville, NC 27560
USA
Authorized Sales & Service Center
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METALTEK LIMITED WARRANTY
WARRANTY COVERAGE - This warranty applies to new PLAYMATE Commercial tennis
machines (ACE, SMASH, DEUCE, GENIE, GRANDSLAM, and SERVELIFT). PLAYMATE
Portable Series tennis machines (VOLLEY, HALF VOLLEY) are warranted under separate
warranty. This warranty covers defects in materials and workmanship for three (3) years from
the date of purchase. During the warranty period, METALTEK will repair or, at its option, replace
components that are determined to be defective, and shall do so at no charge. However, you
must pay any applicable labor and inspection charges, and shipping charges to METALTEK.
This warranty only applies to original purchasers. On PC versions of the PLAYMATE
Commercial tennis machines, the handheld PC units are not warranted by METALTEK, but
subject to a separate warranty by its manufacturer.
WHAT WARRANTY DOES NOT COVER -This warranty does not cover damage to the
machine or any part or component thereof caused by or resulting from: misuse, abuse,
accidents, acts of God (such as floods or hurricanes), normal wear and tear, failure to follow
operating instructions, service or modifications by any persons other than those certified by
METALTEK, and damage during shipment (all claims must be presented to the shipper within 7
days of receipt of merchandise).
TO OBTAIN SERVICE – In order to be eligible for service under this warranty, you MUST return
the attached warranty registration card within ten (10) days of purchase. If something goes
wrong, you can contact METALTEK directly at:
METALTEK’S PLANT:
REPAIR POLICY
455 Kitty Hawk Drive
Morrisville, NC 27560
USA
Toll Free No: (800) 776-6770
METALTEK may refer you to an Authorized Sales and Service Representative for consultation
and/or inspection of the problem and to correct if possible. There may be an inspection charge
for on-site inspection. You will be responsible for any labor charges and for prepayment of the
costs of returning the machine or part(s) to METALTEK. Parts should be returned in a protective
package to avoid in-transit damage. Such damage is not covered by this warranty.
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES. ANY
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE SHALL COINCIDE IN DURATION WITH THE THREE-YEAR LIMITED
WARRANTY. IN NO EVENT SHALL METALTEK BE LIABLE FOR CONSEQUENTIAL AND
INCIDENTAL DAMAGES. (Note: Some states do not allow exclusion or limitation of incidental
or consequential damages, so the above limitation or exclusion may not apply to you.) This
warranty gives you specific legal rights, and you may also have other rights which vary from
state to state. No dealer has the right to modify this warranty or to make any representation or
promise on behalf of METALTEK.
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