EPSON AcuLaser C7000

EPSON AcuLaser C7000
EPSON AcuLaser C7000 Quick Reference
Ready and Error Lights
The ready (green) and error (red) lights on
the top of the printer may be the first
indication of trouble. The status of the lights,
on, off, or flashing, indicates the status of
your printer as described below.
A consumable product is almost
used up. Check the alert message
on the EPSON Status Monitor 3
utility and replace the
consumable with a new one.
There is an error that can be easily
remedied. Check the alert
message on the EPSON Status
Monitor 3 utility for a solution.
The Status Alert window in the EPSON
Status Monitor 3 utility indicates what type
of error has occurred and offers you a
possible solution. Look through this section
to find the kind of problem you have, then
try the recommended solutions in the order
they are presented until your problem is
solved.
The cover of the printer is open,
the printer is out of paper, or paper
is jammed in the printer. When
printing with the duplex unit, make
sure that the paper size setting is
correct.
Memory module is not installed or
installed incorrectly in the S0 slot.
See “Memory Module” in the
Reference Guide.
error light
ready light
Flashing
simultaneously
ON
Flashing
Flashing slowly
Lights
A protocol error has occurred. Try
turning off the printer and then
turning it back on. If this does not
clear the error, contact your
dealer or a qualified service
person.
OFF
Printer Status
An error has occurred. Try turning
off the printer and then turning it
back on. If this does not clear the
error, contact your dealer or a
qualified service person.
Printer’s power is turned off.
Printer is ready for printing, in
stand-by mode, or printing a job.
Warning indicated for items other
than consumables. To get current
information about the printer,
check the EPSON Status Monitor 3
utility.
Printer is warming up, receiving
data, or adjusting for printing.
Flashing
alternately
Note:
If the problem remains after trying the
suggestions in this section, contact your dealer
for assistance.
Ready and Error Lights (1/1)
EPSON AcuLaser C7000 Quick Reference
Clearing Jammed Paper
When paper is jammed in the printer, the
EPSON Status Monitor 3 utility provide alert
messages.
Precautions for clearing jammed
paper
Be sure to observe the following points when
you clear jammed paper:
❏ Do not remove jammed paper by force.
Torn paper can be difficult to remove
and might cause other paper jams. Pull
it gently in order to avoid tearing.
Paper Jam - the Lower Cassette
This section describes how to clear paper
jams from the printer’s standard and
optional lower cassettes. The procedure is
the same for all lower cassettes.
Follow these steps to clear paper jams in the
lower cassettes. The illustrations show the
standard lower cassette.
1. Pull the lower cassette out slowly until it
stops. Be careful not to tear the jammed
paper.
❏ Always try to remove jammed paper
with both hands to avoid tearing it.
❏ If jammed paper is torn and remains in
the printer, or if paper is jammed in a
place not mentioned in this section,
contact your dealer.
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Warning:
❏ Be careful not to touch the fuser,
which is marked CAUTION! HIGH
TEMPERATURE, or the surrounding
areas. If the printer has been in use,
the fuser and the surrounding areas
may be very hot.
2. Remove any jammed or crumpled
paper.
❏ Do not insert your hand deep into the
fuser unit (unit B) as some
components are sharp and may cause
injury.
Note:
If paper is torn, be sure to remove all torn
pieces.
Clearing Jammed Paper (1/8)
EPSON AcuLaser C7000 Quick Reference
3. Remove the stack of paper from the
cassette.
Paper Jam - Cover A (Jam A)
Follow these steps to clear paper jams in the
output path cover.
4. Tap the stack of paper on a flat surface to
even out the edges, then reinsert it into
the lower cassette. Be sure the paper is
evenly aligned and the top of the stack is
below the metal retaining clip and the
maximum paper mark.
1. Open the output path cover on the left
side of the printer.
5. Push the lower cassette back into the
printer.
When the paper jam is cleared completely
and the lower cassette is pushed back into
the printer, the jammed page’s print data is
automatically reprinted.
Paper Jam - MP tray
Follow these steps to clear paper jams at the
MP tray.
2. Remove any jammed paper gently with
both hands. Be careful not to tear the
jammed paper.
1. Pull the jammed paper out gently.
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Caution:
If the jammed paper is visible deep
inside the MP tray, do not pull the
paper. Pull out the paper path unit to
remove the jammed paper.
Note:
❏ Always try to remove jammed paper
with both hands to avoid tearing it.
❏ If paper is torn, be sure to remove all torn
pieces.
2. Remove and tap the remaining paper
stack on a flat surface to even out the
edges before reloading it into the MP
tray.
Clearing Jammed Paper (2/8)
EPSON AcuLaser C7000 Quick Reference
3. Close the output path cover.
When the paper jam is cleared completely
and the output path cover (cover A) is
closed, the jammed page’s print data is
automatically reprinted.
Paper Jam - Cover B (Jam B)
Follow these steps to clear paper jams in the
fuser unit.
2. Pull the lever up to release the paper
path.
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Warning:
Do not touch the fuser, which is
marked CAUTION! HIGH
TEMPERATURE, or the surrounding
areas. If the printer has been in use,
the fuser and the surrounding areas
may be very hot.
3. Turn the knob in the fuser unit to eject
the jammed paper.
1. Pull the fuser unit out gently until it
stops. Be careful not to tear the jammed
paper.
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Warning:
Do not insert your hand deep into the
fuser unit (unit B) as some
components are sharp and may cause
injury.
Clearing Jammed Paper (3/8)
EPSON AcuLaser C7000 Quick Reference
4. Gently remove the jammed paper with
both hands. Be careful not to tear the
jammed paper.
When the paper jam is cleared completely
and the fuser unit (unit B) is pushed back
into the printer, the jammed page’s print
data is automatically reprinted.
Paper Jam - Unit C (Jam C)
Follow these steps to clear paper jams in the
paper path unit.
1. Pull the paper path unit out until it stops.
Note:
❏ Be sure to remove the jammed paper by
pulling it upward.
❏ If paper is torn, be sure to remove all torn
pieces.
If the Duplex Unit is attached, follow the
next step. If you see the paper remains
but cannot remove it, open the cover and
remove the paper as shown below.
2. Lift the cover inside the paper path unit
by its handle.
5. Make sure that jammed paper is not
remains inside the fuser unit.
6. Push the fuser unit back into the printer
firmly.
Clearing Jammed Paper (4/8)
EPSON AcuLaser C7000 Quick Reference
3. Gently remove the jammed paper with
both hands.
Note:
If paper is torn, be sure to remove all torn
pieces.
4. Check if jammed paper is left at the
bottom of the paper path unit. If you find
any jammed paper, gently remove it
with both hands.
6. Push the paper path unit back into the
printer firmly.
When the paper jam is cleared completely
and the paper path unit (unit C) is pushed
back into the printer, the jammed page’s
print data is automatically reprinted.
Paper Jam - Cover D (Jam D)
Follow these steps to clear paper jams in the
paper cassette cover.
1. Open the paper cassette cover (cover D).
5. Lower the cover inside the paper path
unit.
Clearing Jammed Paper (5/8)
EPSON AcuLaser C7000 Quick Reference
2. Gently remove the jammed paper with
both hands. Be careful not to tear the
jammed paper.
1. Open the cover (cover E) on the right
side of the optional Large Capacity
Paper Unit.
3. Close the paper cassette cover.
2. Gently remove the jammed paper with
both hands. Be careful not to tear the
jammed paper.
When the paper jam is cleared completely
and the paper cassette cover (cover D) is
closed, the jammed page’s print data is
automatically reprinted.
Note:
If you cannot find any jammed paper in this
cover, check the optional Duplex Unit’s inverter
cover (cover F), then its main unit (unit G).
Paper Jam - Cover E (Jam E)
Follow these steps to clear paper jams in the
optional Large Capacity Paper Unit.
3. Close the cover.
When the paper jam is cleared completely
and the cover on the right side of the Large
Capacity Paper Unit (cover E) is pushed back
into the printer, the jammed page’s print
data is automatically reprinted.
Clearing Jammed Paper (6/8)
EPSON AcuLaser C7000 Quick Reference
Paper Jam - Cover F (Jam F)
Follow these steps to clear paper jams in the
Duplex Unit’s inverter cover.
1. Open the Duplex Unit’s inverter cover
(cover F) on the left side of the printer.
Note:
If you cannot find any jammed paper in this
cover, check the paper cassette cover (cover D),
then the optional Duplex Unit’s main unit (unit
G).
Paper Jam - Unit G (Jam G)
Follow these steps to clear paper jams in the
optional Duplex Unit’s main unit.
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2. Gently remove the jammed paper inside
the inverter cover.
Caution:
Be sure to pull out the Duplex Unit’s
main unit after checking if the jammed
paper is in the paper cassette cover (cover
D) or the Duplex Unit’s inverter cover
(cover F). If you pull out the main unit
first, the paper jam may occur.
1. Pull the main unit of the optional Duplex
Unit out until it stops.
2. Gently remove the jammed paper with
both hands. Be careful not to tear the
jammed paper.
Note:
If paper is torn, be sure to remove all torn
pieces.
3. Close the inverter cover.
When the paper jam is cleared completely
and the Duplex Unit’s inverter cover (cover
F) is closed, the jammed page’s print data is
automatically reprinted.
Clearing Jammed Paper (7/8)
EPSON AcuLaser C7000 Quick Reference
Note:
If paper is torn, be sure to remove all torn
pieces.
3. Push the main unit of the Duplex Unit’s
main unit back into the printer.
When the paper jam is cleared completely
and the Duplex Unit’s main unit (unit G) is
pushed back into the printer, the jammed
page’s print data is automatically reprinted.
Removing the main unit
If you cannot remove the jammed paper
using the previous procedures, remove the
Duplex Unit’s main unit.
Follow the instruction below to remove the
Duplex Unit’s main unit.
Push the main unit slightly backward, then
remove the main unit by pulling it toward
you while pushing down both levers.
Clearing Jammed Paper (8/8)
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