Emergency Message Templates

Emergency Message Templates
EMERGENCY MESSAGE TEMPLATES
General Guidelines:
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Text messages may not be longer than 160 characters, including spaces.
E-mail and voice mail messages should generally be the same message.
There are two categories of notices for which YOUR UNIVERSITY Alert
text messaging should be utilized: Emergency and Urgent Situation.
o Emergency – An incident or condition, expected or unexpected,
that threatens life or safety and requires immediate action.
o Urgent Situation – An incident or condition that does not pose an
immediate threat to life or safety, but that is of a nature where
timely receipt of information or instructions may directly affect the
well-being of the recipient.
Keep in mind the principles of public information officers: Be First, Be
Right, and Be Credible. In other words, make sure the messages are
timely, accurate, and useful (TAU).
Each message should consist of the following three components:
o Alerting (Attention management) – calling the user’s attention to
the issue at hand
o Informing (Information transfer) – what is happening, and what the
user should and should not do
o Reassuring (Affective or emotional payload) – degree of sensitivity
as to the audience.
ACTIVE SHOOTERS
Police Activity – Shooting: _________ on ___________ at __________. Avoid the
area of _________________. All individuals on campus should stay inside their
current location. All facilities on campus have been secured. Do not allow
building access to anyone without a valid YOUR UNIVERSITY ID. Police and
Security officers have been stationed at certain points on campus to direct traffic
and assist individuals. Police are on-scene investigating. Go to ________________
for more information and updates on the incident.
www.margolishealy.com
Text Message
Emergency! Armed person on campus. Go to nearest room and lock door. If off
campus, do not enter campus. Follow instructions from authorities.
E-mail Message
EMERGENCY! An armed person is at large on the campus. If you are on
campus, go into the nearest available room and lock the door. If you are not on
campus, stay away. Follow instructions from university officials or local
authorities. More information on campus emergencies may be found at WEB
ADDRESS End of message.
Voicemail Message
This is [name and title] with an EMERGENCY alert from YOUR UNIVERSITY.
There is an armed individual at large on campus. [Shots have been fired.] If you
are on campus, go into the nearest available room and lock the door. If you are
not on campus, stay away. This threat is real and imminent! Follow instructions
from university officials or local authorities. More information on campus
emergencies may be found at WEB ADDRESS. End of message.
HOSTILE INTRUDER
WEB TEXT/EMAIL/VOICE: A hostile intruder with unknown intentions may
be on campus. Be aware of your surroundings, secure yourself behind locked
doors, find other shelter or leave campus immediately. Follow instructions from
emergency or other university personnel. Please limit phone use so phone lines
are available for emergency messaging. Standby for additional messages
regarding this incident. Go to WEB ADDRESS or other local sources for more
information as soon as possible.
SMS TEXT:.Hostile intruder on campus. Find shelter or leave campus now. Be
Alert. Go to WEB ADDRESS for information.
www.margolishealy.com
AREA EVACUATION
WEB TEXT/EMAIL/VOICE: An immediate evacuation of ______________ (list
areas that need to be evacuated) is required due to ________________ (list reason
for evacuation). Remain calm. Follow the instructions of emergency and other
university personnel. After leaving the area, go to the YOUR UNIVERSITY
Emergency web site: _______________________or other local sources for more
information. Please limit phone use so phone lines are available for emergency
messaging. Standby for additional messages. Personnel in those areas not listed
for evacuation should remain in place, be alert to changing conditions.
SMS TEXT: Evacuation of parts of campus required. Go to
_____________________for info on areas to be evacuated
ALL CLEAR
WEB TEXT/EMAIL/VOICE :The __________________ (specify the type of
emergency) emergency has ended. Please standby for further instructions. Go to
_____________________or other local sources for more information.
SMS TEXT: YOUR UNIVERSITY ALERT. The emergency has ended. Standby for
further instructions. Go to WEB ADDRESS for more info.
BIO THREAT
Text Message
Emergency! YOUR UNIVERSITY has received a biological threat. Prepare to
evacuate. Follow instructions from authorities.
E-mail Message
EMERGENCY! A biological threat has been received. If you are in the vicinity of
campus, prepare immediately for possible evacuation. Listen for instructions
from university officials or local authorities and follow them quickly and
carefully. More information on campus emergencies, especially steps to take if
you notice a suspicious substance, may be found at WEB ADDRESS. End of
message.
www.margolishealy.com
Voicemail Message
This is [name and title] with an EMERGENCY alert from YOUR UNIVERSITY.
We have received a biological threat that we deem credible. If you are in the
vicinity of campus, prepare immediately for possible evacuation. Listen for
instructions from university officials or local authorities and follow them quickly
and carefully. More information on campus emergencies, especially steps to take
if you notice a suspicious substance, may be found at WEB ADDRESS. End of
message.
BOMB
Text Message
Emergency! Bomb has been found on campus. Prepare to evacuate. Follow
instructions from authorities.
E-mail Message
EMERGENCY! A bomb has been found on the YOUR UNIVERSITY campus in
the [building]. If you are in the vicinity of the [building], prepare immediately
for possible evacuation. If you are not in the area, stay away. Listen for
instructions from university officials or local authorities and follow them quickly
and carefully. Repeat, a bomb has been found in the [building]. End of message.
Voicemail Message
This is [name and title] with an EMERGENCY alert from YOUR UNIVERSITY.
A bomb has been found on the YOUR UNIVERSITY campus in the [building]. If
you are in the vicinity of the [building], prepare immediately for possible
evacuation. If you are not in the area, stay away. Listen for instructions from
university officials or local authorities and follow them quickly and carefully.
Repeat, a bomb has been found in the [building]. End of message.
www.margolishealy.com
BOMB THREAT
Text Message
Emergency! YOUR UNIVERSITY has received bomb threat. Prepare to evacuate.
Follow instructions from authorities.
E-mail Message
EMERGENCY! A bomb threat has been received by YOUR UNIVERSITY. If you
are in the vicinity of campus, prepare immediately for possible evacuation.
Listen for instructions from university officials or local authorities and follow
them quickly and carefully. More information on campus emergencies may be
found at WEB ADDRESS. End of message.
Voicemail Message
This is [name and title] with an EMERGENCY alert from YOUR UNIVERSITY.
We have received a bomb threat that we deem credible. If you are in the vicinity
of campus, prepare immediately for possible evacuation. Listen for instructions
from university officials or local authorities and follow them quickly and
carefully. More information on campus emergencies may be found at WEB
ADDRESS. End of message.
FIRE
Fire: _______pm/am, __________ at __________. ___________________ should be
evacuated immediately. Avoid ______ Street, _________, _______________. Go to
WEB ADDRESS for more information and updates on this incident.
CAMPUS CLOSED (WEATHER)
Text Message
YOUR UNIVERSITY Campus will be closed 00:00 PM 00/00/00 due to inclement
weather. Go to WEB ADDRESS
E-mail Message
ATTENTION! The YOUR UNIVERSITY campus will be closed as of 00:00 AM/
PM (optional)] [day, month date, year] due to inclement weather. For additional
www.margolishealy.com
information and updates, visit WEB ADDRESS, call xxx-xxx-xxxx, or stay tuned
to local area media. Repeat, campus is closed [time (optional)] [day]. End of
message.
Voicemail Message
This is [name and title] with a weather alert from YOUR UNIVERSITY. Campus
will be closed [as of 00:00 AM/PM (optional)] [day, month date, year] due to
inclement weather. For additional information and updates, visit WEB
ADDRESS, call xxx-xxx-xxxx, or stay tuned to local area media. Repeat, campus
is closed [time (optional)] [day]. End of message.
CLASSES CANCELLED (WEATHER)
Text Message
Classes will be cancelled 00:00 PM 00/00/00 due to inclement weather. Go to
WEB ADDRESS
E-mail Message
ATTENTION! YOUR UNIVERSITY classes will be cancelled [as of 00:00 a.m./
p.m. (optional)] [day, month date, year] due to inclement weather. For additional
information and updates, visit WEB ADDRESS, call xxx-xxx-xxxx, or stay tuned
to local area media. Repeat, classes are cancelled [time (optional)] [day]. End of
message.
Voicemail Message
This is [name and title] with a weather alert from YOUR UNIVERSITY. Classes
will be cancelled [as of 00:00 a.m./p.m. (optional)] [day, month date, year] due to
inclement weather. For additional information and updates, visit WEB
ADDRESS, call xxx-xxx-xxxx, or stay tuned to local area media. Repeat, classes
are cancelled [time (optional)] [day]. End of message.
WEB TEXT/EMAIL/VOICE: Due to ________________ (insert the reason for the
closure) Classes are cancelled and all but essential operations are suspended
beginning at_________ (insert the time closure begins), continuing until further
notice. Follow all instructions from emergency and other university personnel.
www.margolishealy.com
Please limit phone use so phone lines are available for emergency messaging.
Standby for additional messages and go to the WEB ADDRESS or call the YOUR
UNIVERSITY Hotline at XXX-XXX-XXXX or other local sources for more
information.
SMS TEXT: Classes Cancelled today beginning at ____ Go to WEB ADDRESS or
call Hotline at xxx-xxx-xxxx for more info
OPERATIONS SUSPENDED (WEATHER)
WEB TEXT/EMAIL/VOICE: Due to ________________ (insert the reason for the
closure), all but essential operations are suspended beginning at_________ (insert
the time closure begins), continuing until further notice. All classes are also
cancelled. Check with your supervisor regarding whether your position is
essential during this situation. Please limit phone use so phone lines are
available for emergency messaging. Standby for additional messages and go to
the YOUR UNIVERSITY EMERGENCY web site: WEB ADDRESS or call the
YOUR UNIVERSITY Hotline at xxx-xxx-xxxx or other local sources for more
information.
SMS TEXT: Operation suspended today at ____except for essential personnel. Go
to WEB ADDRESS or call Hotline at xxx-xxx-xxxx for info
CIVIL DISTURBANCE
Text Message
Emergency! Violent disturbance occurring on campus. Take cover. Follow
instructions from authorities.
E-mail Message
EMERGENCY! A violent disturbance has broken out on the YOUR UNIVERSITY
campus. There is an imminent risk of danger to participants and bystanders. For
your own safety, please go into a building and take cover. If you are not in the
area, stay away. Follow instructions from university officials or local authorities.
End of message.
www.margolishealy.com
Voicemail Message
This is [name and title] with an EMERGENCY alert from YOUR UNIVERSITY.
A violent disturbance has broken out on the campus. There is imminent risk of
injury to participants and to bystanders. For your personal safety, please go into
a building and take cover. If you are not in the area, stay away. Follow
instructions from university officials or local authorities. End of message.
WEB TEXT/EMAIL/VOICE: A civil disturbance is occurring at_____________,
which has been declared a riot under YOUR STATE law. An official public
warning to disperse has been given. Law enforcement officers are on the scene
and arrests are being made. All persons are directed to stay away from this area
until further notice. Anyone who remains in the area is subject to arrest and/or
disciplinary action. Check this source for additional information as it become
available.
SMS TEXT: Unsafe conditions at ___________. Emergency response underway.
Stay away from this area. For info, WEB ADDRESS or call xxx-xxx-xxxx.
EXPLOSION
Text Message
Emergency! There has been an explosion on campus. Prepare to evacuate. Follow
instructions from authorities.
E-mail Message
EMERGENCY! There has been an explosion on the YOUR UNIVERSITY campus
in the (building). If you are in the immediate vicinity, you should evacuate as
instructed to by university officials or local authorities. If you are not in the area,
you must keep at a safe distance so that emergency units can work unimpeded.
Follow instructions from university officials or local authorities. End of message.
Voicemail Message
This is [name and title] with an EMERGENCY alert from YOUR UNIVERSITY.
There has been an explosion in the (building). If you are in the building or in the
vicinity, you should evacuate as instructed to by university officials or local
authorities. If you are not in the area, you should keep at a safe distance so that
emergency units can work unimpeded. Follow instructions from university
officials or local authorities. End of message.
www.margolishealy.com
FACILITY EMERGENCY
Sewer Emergency: ___________pm/am on ____________________ at the
________________. The water lines have been contaminated with sewage. Do
not use water from the taps for eating, drinking washing, experiments or other
purposes. Toilets in the __________________complex will be unavailable until
____pm/am. YOUR UNIVERSITY Facilities, Occupational Health and Safety,
Public Health personnel and other responders are on scene. Go to the YOUR
UNIVERSITY Emergency homepage for more information and updates on this
incident.
FIRE
Text Message
Emergency! Fire alarm activated in (building). Please evacuate. Follow
instructions from authorities.
E-mail Message
EMERGENCY! Fire! A fire has been reported on the YOUR UNIVERSITY
campus in (building). If you are in the [building], evacuate immediately. If you
are not in the area, stay clear of the [building] so that emergency units and
firefighters can work unimpeded. Follow instructions from university officials or
local authorities. End of message.
Voicemail Message
This is [name and title] with an EMERGENCY alert from YOUR UNIVERSITY.
A fire has been reported in the [building]. If you are in the [building], evacuate
immediately. If you are not in the area, stay clear of the [building] so that
emergency units and firefighters can work unimpeded. Follow instructions from
university officials or local authorities. End of message.
GAS LEAK
Text Message
Emergency! There is a gas leak and threat of fire on campus. Put out any flames.
Follow instructions from authorities.
www.margolishealy.com
E-mail Message
EMERGENCY! There is a gas leak on the YOUR UNIVERSITY campus in
(building), posing a threat of fire from accidental ignition. If you are in the
vicinity, extinguish immediately any flames or embers and be prepared to
evacuate. If you are not in the area, stay away. Follow instructions from
university officials or local authorities. More information on campus
emergencies may be found at WEB ADDRESS. End of message.
Voicemail Message
This is [name and title] with an EMERGENCY alert from YOUR UNIVERSITY.
There is a gas leak in (building). It poses a threat of fire from accidental ignition.
If you are in the vicinity, extinguish immediately any flames or embers and be
prepared to evacuate. If you are not in the area, stay away. Follow instructions
from university officials or local authorities. More information on campus
emergencies may be found at WEB ADDRESS. End of message.
HAZARDOUS MATERIALS
Text Message
Emergency! There has been a hazardous spill on campus. Prepare to evacuate.
Follow instructions from authorities.
E-mail Message
EMERGENCY! There has been a [spill/release] of a hazardous material on the
YOUR UNIVERSITY campus in the [building]. If you are in the vicinity, prepare
immediately for possible evacuation. All others should keep at a safe distance so
that emergency units and hazmat teams can work unimpeded. Follow
instructions from university officials or local authorities. More information on
campus emergencies may be found at WEB ADDRESS. End of message.
Voicemail Message
This is [name and title] with an EMERGENCY alert from YOUR UNIVERSITY.
There has been a [spill/release] of a hazardous material on the campus at
[location]. Those in the immediate vicinity should evacuate as they are
instructed to by university officials or local authorities. All others should remain
at a safe distance so that emergency units and hazmat teams can work
www.margolishealy.com
unimpeded. Follow instructions from university officials or local authorities.
More information on campus emergencies may be found at WEB ADDRESS.
End of message.
WEB TEXT/EMAIL/VOICE: A hazardous materials release has occurred
affecting the _______ campus. Go indoors, close all windows and doors, be
prepared to evacuate the area if so directed and follow all instructions from
emergency and other university personnel. Please limit phone use so phone lines
are available for emergency messaging. Standby for additional messages and go
to the YOUR UNIVERSITY EMERGENCY web site: WEB ADDRESS or call the
YOUR UNIVERSITY Hotline at xxx-xxx-xxxx or other local sources for more
information.
SMS TEXT: Hazardous Materials Spill on Campus. Take precautions. Go to WEB
ADDRESS or call Hotline at xxx-xxx-xxxx for more info
NATURAL DISASTER
A _____________ warning was issued by the National Weather Service for the
YOUR UNIVERSITY Campus on ___________________ at _________a.m./p.m.
University Police Services personnel are mandating everyone to seek shelter and
stay indoors until further notice. Monitor the WEB ADDRESS homepage for
more information and updates on the incident.
POWER FAILURE
Text Message
Emergency! There has been a power failure on campus. Stay calm. Follow
instructions from authorities.
E-mail Message
EMERGENCY! The YOUR UNIVERSITY campus is experiencing a major power
failure. All buildings and facilities are affected. Remain calm. There is NO
immediate need for an evacuation. Follow instructions from university officials
or local authorities. More information on campus emergencies may be found at
WEB ADDRESS. End of message.
Voicemail Message
www.margolishealy.com
This is [name and title] with an EMERGENCY alert from YOUR UNIVERSITY.
The YOUR UNIVERSITY campus is experiencing a major power failure. All
buildings and facilities are affected. Remain calm. There is NO immediate need
for an evacuation. Follow instructions from university officials or local
authorities. More information on campus emergencies may be found at WEB
ADDRES. End of message.
CHEMICAL SPILL
Chemical Spill: At ______pm/am on ______________, a hazardous materials spill
has been reported at the ________________. Police and Risk Management are
asking people to avoid ______________until the all clear is given. If you are in
_________________________, close windows and stay indoors until further
notice. Go to YOUR UNIVERSITY EMERGENCY web page WEB ADDRESS for
details.
SEVERE WEATHER
WEB TEXT/EMAIL/VOICE: The National Weather Service has reported
_____________ (list type of severe weather, I.E. High Winds, Severe
Thunderstorm, etc.) is approaching the __________ area. It is not known at this
time the extent of this severe weather. Seek shelter immediately. Follow
instructions from emergency & university personnel. Please limit phone use so
phone lines are available for emergency messaging. Standby for additional
messages and go to WEB ADDRESS or call the YOUR UNIVERSITY Hotline at
xxx-xxx-xxxx or check other local sources for more information.
SMS TEXT: Severe weather approaching ____________. Seek shelter now. Go to
WEB ADDRESS or call Hotline at xxx-xxx-xxxx for more info
WINTER WEATHER WARNING
WEB TEXT/EMAIL/VOICE: The National Weather Service has announced a
Winter Weather Warning for the Burlington area. Take appropriate precautions.
Follow instructions from emergency university personnel. Please limit phone
use so phone lines are available for emergency messaging. Standby for additional
messages and go to the YOUR UNIVERSITY EMERGENCY web site: WEB
www.margolishealy.com
ADDRESS or call the YOUR UNIVERSITY Hotline at xxx-xxx-xxxx or check other
local sources for more information.
SMS TEXT: Winter Weather Warning. Take precautions. Go to WEB ADDRESS or
call Hotline at xxx-xxx-xxxx for more info
Pre-recorded Emergency Scripts for voice message and e-mails:
!
Emergency Notification System Test
This is a routine test of the YOUR EMERGENCY ALERT System. If
this had been an actual emergency you would have been informed
about the nature and location of the event along with instructions
intended to reduce your risk.
Law Enforcement Action
Police Services are working on a police investigation. All staff and
students on (Specific) Campus are requested to stay indoors until
further notice. Please monitor local media, the University Web page
at WEB ADDRESS and the Emergency Information Hotline
(802-565-0000) for updates.
Weather Warning
As of ______(time),________(day),_______(date), the National
Weather Service has issued a (Type) Warning for Chittenden
County, including the New England Culinary Institute. The
warning will continue until
________(time),______(day),_______(day). Please seek shelter
immediately and remain indoors until the warning has expired or
new information is given. Monitor local media, the University
homepage, and the Emergency Information Hotline (xxx-xxx-xxxx)
for updates.
www.margolishealy.com
Health & Safety Emergency
Emergency personnel are working an incident where there is
potential of an imminent Health & Safety exposure on (Specific)
Campus. The University is asking everyone to stay indoors, close
all windows and shut off portable air conditioning units until
further notice. Please monitor local media, the University Web page
at WEB ADDRESS and the Emergency Information Hotline (xxxxxx-xxxx) for updates.
Dangerous Situation or Event
Police Services and emergency responders are working on a (Type
of Incident) which poses a potential danger to the community. All
staff and students are requested to avoid (Specific Campus and
Area) until further notice. Please monitor local media, the
University Web page at WEB ADDRESS and the Emergency
Information Hotline (xxx-xxx-xxxx) for updates.
Electronic Display Monitor and Text Messaging
(Max. 125 characters for text messaging)
THIS IS A TEST
Of the YOUR UNIVERSITY Alert emergency notification system.
In a real emergency check WEB ADDRESS for details.
(122 characters)
SIREN TEST TODAY AT NOON
In a real emergency, check WEB ADDRESS for details.
(88 characters)
www.margolishealy.com
SIREN TEST ENDED
“All Clear” given.
In a real emergency, check WEB ADDRESS for details.
(98 characters)
Weather Closing
YOUR UNIVERSITY closed and classes canceled beginning at XX a.m./p.m.
Check WEB ADDRESS for details.
(116 characters)
Weather Closing
YOUR UNIVERSITY closed and classes canceled today.
Check WEB ADDRESS for details.
(98 characters)
Weather Delay
Classes begin today at XX a.m./p.m.
Check WEB ADDRESS for details.
(92 characters)
EMERGENCY: FIRE at Xxxxxxxx Xxxxxxxxx
Avoid area. Evacuate nearby buildings.
Check WEB ADDRESS for details.
(121 characters)
www.margolishealy.com
EMERGENCY: Hazardous Material Spill
At XXth and XXXXX.
Avoid area. Stay indoors.
Check WEB ADDRESS for details.
(125 characters)
EMERGENCY: SHOOTING
Shooting reported on _________ Campus.
Go to secure location.
Check WEB ADDRESS for details.
(124 characters)
EMERGENCY: SHOOTING
Shooting reported on _________ Campus.
Go or stay indoors.
Check WEB ADDRESS for details.
(121 characters)
EMERGENCY: SHOOTING
Shooting reported on YOUR UNIVERSITY Campus
Go or stay indoors.
Check WEB ADDRESS for details.
(112 characters)
EMERGENCY: SHOOTING
www.margolishealy.com
Shooting reported on YOUR UNIVERSITY Campus.
Go to secure location.
Check WEB ADDRESS for details.
(116 characters)
EMERGENCY SITUATION
In progress on YOUR UNIVERSITY Campus
Exit campus area.
Check WEB ADDRESS for details.
(112 characters)
EMERGENCY SITUATION
In progress on YOUR UNIVERSITY Campus
Exit campus area.
Check WEB ADDRESS for details.
(104 characters)
EMERGENCY: Bomb Threat
Bomb threat at Xxxxxxxxxxxx Xxxxxxxxxxxx
Avoid area.
Check WEB ADDRESS for details.
(117 characters)
Street Closure
Xxxxxxxxxxxx St. closed due to downed power line.
www.margolishealy.com
Check WEB ADDRESS for details.
(106 characters)
Police Emergency
At XXXXXXXXXXX location on _______ Campus
Avoid area.
Check WEB ADDRESS for details.
(115 characters)
Police Emergency
At XXXXXXXXXXX location on YOUR UNIVERSITY Campus
Avoid area.
Check WEB ADDRESS for details.
(107 characters)
EMERGENCY ENDED
Resume normal activities
Check WEB ADDRESS for details
(81 characters)
www.margolishealy.com
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