snom phones buyers guide

snom phones buyers guide
www.ipphone-warehouse.com
1-888-201-9056
SNOM PHONES BUYERS GUIDE
Since its humble beginnings as a mobile technology company, Snom has remained
on the cutting-edge of telecommunications. Today, Snom is a vocal proponent of open
telephony standards for IP devices. As a result, all Snom phones feature SIP support
and are interoperable with a broad range of IP telephony platforms.
Snom produces many award-winning VoIP phones, including recognition in worldwide
magazines and tech shows. They are also affordable, giving small- and medium-sized
businesses a commercial-grade solution that’s both easy to use and reliable.
What Sets Snom Phones Apart?
Alongside support for SIP, all Snom phones also feature PoE and XML compatibility.
They are suitable in environments ranging from home offices to warehouses to large
enterprises. Low power consumption and plug-and-play technology, as well as advanced
security features and automatic diagnostic tools, ensure a worry-free VoIP experience.
TABLE OF CONTENTS
Overview of Snom Products
General Considerations
IP Phone Warehouse Support
316 N Milwaukee St. Suite 403, Milwaukee, WI 53202
www.ipphone-warehouse.com | 1-888-201-9056
www.ipphone-warehouse.com
1-888-201-9056
Snom VoIP System
Snom offers VoIP phones that are easy to manage and install. With support for SIP, they
can work in collaboration with most existing IP phone systems. Included features such
as XML compatibility, security applications and power management tools benefit your
business’ bottom-line.
Snom IP Phones
Designed with small businesses in mind, Snom IP phones
provide high-end performance with easy operation. As an
industry leading VoIP supplier, Snom infuses their Internet
phones with commercial-grade features and functions suitable for any kind of professional.
Snom IP Phones Offer
• SIP open standards
• TLS and SRTP protocols support
• VPN capabilities
• Rugged and reliable build
Snom Lync Phones
This line of VoIP phones from Snom is designed specifically for
Microsoft Lync 2010. Snom Lync phones deliver the same great
quality as IP phones and wireless DECT phones, while targeting
your network’s platform.
316 N Milwaukee St. Suite 403, Milwaukee, WI 53202
www.ipphone-warehouse.com | 1-888-201-9056
www.ipphone-warehouse.com
1-888-201-9056
Snom Conference Phones
Looking for a reliable conference room phone? The Snom conference phones employ terrific
Snom VoIP quality and include support for multiple types of connections. Use both a Microsoft
Office Communication Server 2007 R2 account and a standard SIP account in parallel.
Snom MeetingPoint Conference Phone
Features
• Microsoft Office Communication Server 2007 R2 ready
• Multipe SIP registrations
• Recording range of up to 320 square-feet, or 10 participants
• Security: OpenVPN, SIPS/SRTP, TLS, SIP RFC3261
• External microphones available for increased range
Snom Wireless Phones
Combining the convenience of a cordless phone with the benefits of VoIP telephony, Snom
wireless phones are great for users on the go. Snom portable phones feature the same SIP
compatibility as desktop Internet phones with an even more versatile design.
Snom M9 Wireless Phone
DECT technology enables the Snom M9 to travel farther with
the greatest call quality available. The M9 can be integrated
into several SIP-based IPPBX’s, and supports up to four concurrent phone calls.
Features
• Connect up to nine handsets to one base unit
• Repeaters available for greater distance and quality
316 N Milwaukee St. Suite 403, Milwaukee, WI 53202
www.ipphone-warehouse.com | 1-888-201-9056
www.ipphone-warehouse.com
1-888-201-9056
Snom Phone Accessories
From replacement parts to add-ons designed to customize your Snom VoIP phone, Snom
Internet phone accessories are an ideal solution for increased productivity.
Available Accessories Include
• Replacement handsets and headphones
• Expansion modules and microphones
• Power supplies and batteries
• Headset adapters
• Handset footstands
• Wireless repeaters
General Considerations
Still not sure which IP solution is right for you? VoIP phones cater to different
work environments, job descriptions, interaction preferences and more, all
while needing to remain user-friendly. Part of being user-friendly rests on the
user choosing the correct solution.
In choosing the right VoIP phone, here are a few considerations:
Line Appearances
A line appearance is how your phone displays the lines that are connected
or accessible to it. How you see the line on the phone’s interface, what
details are included in the line appearance, and other details, depend on
the phone model.
Choosing the correct line appearance is important. If you are a casual
phone user, you may not be affected if you can’t see who is calling or
from what line, but power users rely heavily on line appearance. Receptionists, for example, need access to every line plus detailed descriptions
to ensure they are relaying the correct information.
Some phones can be expanded with attendant modules to display a long
list of lines. For more basic phones, they cannot be expanded.
316 N Milwaukee St. Suite 403, Milwaukee, WI 53202
www.ipphone-warehouse.com | 1-888-201-9056
www.ipphone-warehouse.com
1-888-201-9056
General Considerations
Switch Ports & Other Connections
Switch ports are what connect VoIP phones to the switch. These phones
can have dual switch ports, which allows multiple IP devices to daisy chain
together and borrow resources.
LAN and PC ports allow computers to connect to the phone and access the
Internet via the phone’s connection to the network switch. Some VoIP phones
may also have built-in USB ports, which enable them to share data with other
devices, and to transfer data to and from compatible USB storage devices.
Extra connectivity options are sometimes not immediately relevant or important, or they could be essential to assisting your everyday communications.
Wired Connections
Ethernet Speeds
VoIP phones receive data from the network switch via Ethernet
cabling of varying available speeds and types. Standard Ethernet
provides 10/100mbps, which is great for most basic VoIP phones;
but large multimedia phones with video conferencing abilities will
require more bandwidth to accommodate bandwidth-intensive traffic.
Ethernet gigabit cabling allows ten-times the bandwidth as standard
Ethernet, at 10/100/1000mbps.
PoE or AC Power
Another consideration is how your VoIP phone receives power. The
VoIP phone you are interested will either use a traditional AC adapter,
PoE, another connection type, or it can support two methods. Again,
make sure everything is compatible.
PoE, for example, works by powering a PoE-enabled device through
the PoE-enabled Ethernet port on the network switch. This kind of
device might not include a connection for an AC adapter, or it could
have both AC and PoE capabilities.
316 N Milwaukee St. Suite 403, Milwaukee, WI 53202
www.ipphone-warehouse.com | 1-888-201-9056
www.ipphone-warehouse.com
1-888-201-9056
General Considerations
Standard vs. HD
HD
+
The audio and video quality on your VoIP phone can either negatively or
positively affect your appearance. Standard definition audio and video is
recommended for more casual users, or for quickly communicating information. High definition audio and video is recommended for maintaining
a higher level of professionalism; namely, for larger enterprises, video
conferencing, or those looking to make a good impression.
The audio and video quality on your VoIP phone is largely determined by its
connection to the network and its own capabilities to reproduce the data it’s
receiving. Make sure your network can maintain a high definition device.
Screen/Display Size
Consider the screen size on your VoIP phone. If you would like a more
versatile interface, then a larger screen is a good choice; if you just need to
make phone calls, then a screen may not even be a necessary component.
Locations for a Small Screen:
• Cubicle
• Warehouse
• Waiting Room
Locations for a Large Screen:
• Receptionist
• Meeting Room
• Executive Office
Some VoIP phones also offer touchscreens and adjustable displays, which
are ideal for video phones and those looking for a high-tech solution.
316 N Milwaukee St. Suite 403, Milwaukee, WI 53202
www.ipphone-warehouse.com | 1-888-201-9056
www.ipphone-warehouse.com
1-888-201-9056
General Considerations
Protocol
A protocol is a set of rules that the VoIP phone and connected devices abide
by to provide telephony. There are different types of protocols, such as SIP
and SCCP. SCCP, for example, is a proprietary protocol used only on Cisco
devices. SIP, on the other hand, is an open source protocol that is more
widely used on telephony devices. Protocol features will vary, so a little
research is helpful in determining the right solution.
Wired, Wireless or DECT?
Wired
Desktop phones provide the best quality possible, but sacrifice
mobility. Headsets allow extended range of use for desktop phones,
but rely on the phone’s base to send and receive information.
Wireless via Wi-Fi
Wireless Wi-Fi phones offer on-site mobility, allowing the handset
to send and receive information via wireless access points. The
more wireless access points, the greater range of use. The trade-off
is that wireless phones sacrifice quality in doing so because Wi-Fi
is not usually as reliable as a stable cord or cable.
Wireless via DECT
Wireless DECT phones are similar to wireless Wi-Fi phones, in that
DECT phones rely on some kind of outside unit sending and receiving
data to the phone. DECT phones connect wirelessly to a base unit that
is plugged into the network, and this base unit can transmit signals to
repeater units that extend the reach of the DECT phone.
316 N Milwaukee St. Suite 403, Milwaukee, WI 53202
www.ipphone-warehouse.com | 1-888-201-9056
www.ipphone-warehouse.com
1-888-201-9056
Wired, Wireless or DECT?
Considerations
Desktop Phones
Wireless (Wi-Fi & DECT) Phones
Stationary
Mobile and on-site
Connect via cable
Connect via wireless access point
Provides most efficient communication
Cost-effective alternative to cell phones
Connect to headset for extended range
Expandable to multiple handsets
IP Phone Warehouse Support
Contact IP Phone Warehouse for Snom technical support. We can also answer questions about
set-up, costs and Snom model-specific inquiries.
IP Phone Warehouse is available Monday through Friday, 8:00AM to 5:00PM CST.
Call us at: 1-888-201-9056.
316 N Milwaukee St. Suite 403, Milwaukee, WI 53202
www.ipphone-warehouse.com | 1-888-201-9056
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