Pancode VoIP Pantel VoIP
Pancode VoIP
Pantel VoIP
Access Contr ol Door Phones
Installation and
Pr ogramming Manual
V ersion 2 Release 12
March 2011
Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
NOTICE
This publication refers to the PANCODE IP and Pantel IP Door Access Control devices, Firmware
Version 2.xx.
Additional copies of this manual may be obtained from ITS Ltd. Reproduction of this manual or
parts thereof without written permission from ITS is strictly prohibited.
ITS Ltd. reserves the right to modify the hardware and software described herein without prior
notice. However, changes made to the hardware or software described do not necessarily render
this publication invalid.
WARRANTY
In the event that the product proves to be defective in workmanship or materials within a period of
one year from date of shipment, ITS Ltd. shall repair or replace the same at its discretion.
Transportation will be the responsibility of the dealer/distributor.
Under no circumstances shall ITS Ltd. be liable for consequential or special damages,
loss of revenue or user/dealer expenses arising out of or in connection with the use or
performance of the product, whether base on contract, tort or any other legal agreement.
The following shall void the above warranty: malfunctions resulting from fire, accident, neglect, abuse
or acts of God; use of improper electrical power; or repair of, tampering with or alteration of the
product by anyone other than ITS authorized.
Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
T a bl e
1.
3.
2.1
Pancode VoIP Front Panel ............................................................................................................ 4
2.2
Pantel VoIP Front Panel ................................................................................................................ 5
Installation .................................................................................................................................................6
Installing the analog Video Camera ................................................................................14
4.1.2
Installing the IP Networking Video Camera.....................................................................17
4.1.3
„Cryptotelecom‟ video server configuration .....................................................................18
4.1.4
„HiSilicon‟ video web-server configuration .......................................................................27
4.1.4.1
4.1.4.2
4.1.4.3
4.1.5
System requirements ....................................................................................................27
Software installation .....................................................................................................27
„HiSilicon‟ video server software Instructions ...............................................................29
Web view .........................................................................................................................32
Adjacent Access Control Device .................................................................................................. 35
Programming ..........................................................................................................................................37
5.1
Searching for a Device in LAN ..................................................................................................... 39
5.2
Scanning for a Device in the Network .......................................................................................... 40
5.3
Application Interface .................................................................................................................... 41
5.4
System Parameters ..................................................................................................................... 43
5.5
VoIP Dialing settings .................................................................................................................... 46
Firmware/Software Upgrade ...................................................................................................................50
6.1
7.
Installing the Video Camera (Optional) ........................................................................................ 14
4.1.1
4.2
6.
Pancode VoIP/Pantel VoIP Schematic Setup ................................................................................ 8
Installing the Pantel VoIP/Pancode VoIP .................................................................................................9
4.1
5.
Pancode VoIP/Pantel VoIP Kit Contents ....................................................................................... 3
Physical Description .................................................................................................................................4
3.1
4.
C o nt e n ts
Introduction ...............................................................................................................................................2
1.1
2.
of
Firmware/Software Upgrade Procedure ...................................................................................... 50
Technical Specification ...........................................................................................................................52
7.1
Analog Video Camera Technical Specification ............................................................................ 53
7.2
Network Server Technical Specification ...................................................................................... 54
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Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
1 . I n t r o d u c ti o n
This guide provides installation and programming instructions for the following products:
Pancode VoIP outdoor piezo keypad unit
Pantel VoIP outdoor piezo keypad unit
The Pancode VoIP and Pantel VoIP are smart wall-mounted and flush-mounted access control door phones
connected to a local Voice Over IP (VoIP) network of a VoIP PBX, allowing door entry control. They are
available for outdoor installation in an aluminum unit with a piezo keypad.
The Pancode VoIP and Pantel VoIP have the following features:
Feature
Pancode VoIP
Pantel VoIP
Integration with local LAN and VoIP networks


Authorized registration with existing VoIP switching system (Proxy)


Two different operation modes:
Standard – for direct dialing to any destination number
Speed-dial – for one-touch dialing to internal or external subscribers

X
Automatic busy & disconnect detection


Door opening from any extension


Door opening from Bypass Switch button


Programmable day and night destinations


High quality speakerphone with separate volume control


Entry access code (supports up to ten codes)

X
Works in conjunction with card readers and security devices


Programming via Ethernet interface using a web-based GUI application


Acoustic echo canceller


Automatic gain control (AGC)


SRTP (encryption and authentication)


Support for analog video (optional)


Support for video over IP (MPEG 4) (optional)


Internal network switch


Smart looking durable design


Software upgrade


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1.1
Pancode VoIP/Pantel VoIP Kit Contents
The contents of the Pancode VoIP/Pantel VoIP are as follows:
Pancode VoIP or Pantel VoIP unit
External 12V AC power supply for the device with / without analog video camera
External 12V DC power supply for devices with internal video camera and IP video server (Video
Over IP feature)
Ethernet cable
Installation CD
Device is available with internal B&W or color video camera and
internal network video server.
Video camera and network server must be ordered separately.
Device accomplished with the IP (Video over IP)
internal video camera and video server supplied
with the 12 V DC external power supply. Check
the power supply connections polarity. Incorrect
connectivity can destroy device.
Device accomplished with the analog internal
video camera supplied with the 12 V AC external
power supply.
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Installation and Programming Manual
2 . P h y si c al
D e s c r i p ti o n
The Pancode VoIP and Pantel VoIP are attached to the wall using a bracket and screws. These units are
hardwired and powered by an external 12V AC transformer, included in the package. The Pancode VoIP and
Pantel VoIP dimensions are:
Height: – 19.4 cm
Width: – 10.2
Flush Mounted unit dimensions are:
Flush Panel:13.8 x 23.3cm / 5.4 x 0.9 inch
Flush Mounted part: 9.8 x 19 x 2.5 cm/3.8 x 7.5 x 0.9 inch
2.1
Pancode VoIP Front Panel
The front panel of the Pancode VoIP unit contains a built-in speaker, a microphone, touch-keypad and
internal video camera hole (optional) (Figure ‎2-1).
Figure ‎2-1. Pancode VoIP Front Panel
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Installation and Programming Manual
2.2
Pantel VoIP Front Panel
The front panel of the Pantel VoIP unit contains a built-in speaker, a microphone, call button and internal
video camera hole (optional) (Figure 2
‎ -2).
Figure ‎2-2. Pantel VoIP Front Panel
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Installation and Programming Manual
3 . I n s t a ll a tio n
The Pantel VoIP/Pancode VoIP is mounted on the provided installation bracket. This mounting bracket
should be installed as shown in Figure ‎3-1.
Figure ‎3-1. Installation Bracket
To install the wall bracket:
a. Measure and mark the location on the wall where the holes will be drilled for the mounting bracket.
b. Drill the holes and insert the wall anchors into the holes.
c.
Attach the mounting bracket using the provided wall screws.
If your Pantel/Pancode unit is equipped with a designated flush mounting adaptor (See Figure 3
‎ -2 ), install
the unit as follows:




Carve a 2.5 cm cavity in the wall.
Insert the adaptor into the cavity and screw it with four screws to the wall.
Place the adapter into the cavity.
Place the unit into the adaptor and attach it to the frame using four screws, as displayed in Figure
‎3-3. Make sure that the screwing holes are clean of wall dust, because it will make the unscrewing of
the unit very difficult.
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Figure ‎3-2. Installation Adaptor
Depth: 2.5 cm
Figure ‎3-3. Unit Installation
After installation, you can now program the Pantel/Pancode VoIP unit.
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Installation and Programming Manual
3.1
Pancode VoIP/Pantel VoIP Schematic Setup
The Pancode VoIP/Pantel VoIP unit is connected to the VoIP PBX as a SIP extension or via any IP router
(Network HUB, Switch etc). The unit powers the door lock, provided it is powered by an external supply and
not PoE. The unit includes the internal 2 port‟s network switch which allows connecting additional network
equipment (PC, Internal or External video IP server etc…) directly via VoIP Pancode / Pantel. Figure 3
‎ -4
details the unit schematic setup.
SIP VoIP /
LAN
Video
Over IP
Web
Administration
IP PBX
PC
PBX
Extension
Analog Video
stream
TV Monitor
Door Lock
IP Door
Phone
Figure ‎3-4. Schematic Setup
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Installation and Programming Manual
4 . I n s t a lli n g t h e P a n t e l
V o I P / P a n c o d e V o I P
The Pantel VoIP/Pancode VoIP can be installed as an individual access control or used with adjacent
access-control devices, such as card reading devices (see Section ‎0).
The provided 12V AC or 12V DC* (* See special Note further in documents)
external power supply should
not be located further than 10m (30ft) from the unit.
These units also support Power Over Ethernet (PoE), meaning that they could operate when connected to
Ethernet without mains. However, the current provided by the PoE supply is insufficient for opening a
door. If your system is equipped with door lock relay, make sure to use the external supply.
Figure 4
‎ -1 shows the terminal locations on the wire connector provided with the unit. This connector is
attached at the base of the internal component. All wiring to the unit is attached to the wire connector.
When holding the unit as displayed in Figure 4
‎ -3, the first pin from
the right is the first ~12V pin.
Device accomplished with the IP (Video over IP)
internal video camera and video server supplied
with the 12 V DC external power supply. Check
the power supply connections polarity. Incorrect
connectivity can destroy device.
The Pantel VoIP/Pancode VoIP supports a bypass switch installation. This allows opening the door with a
hardwired switch. A bypass switch should be connected to the SW and /SW terminals.
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Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
Figure ‎4-1. 12 V AC Power supply and analog video camera connectors scheme
1 + 12 VDC
To 12 VDC
power supply
2 - 12 VDC
3 N.C.
4 CMN
N.C.
Lock
N.O.
Lock
5 N.O.
J8
Connector
6 DLR
7 - DLR
8
/DLR
9 SW
10 /SW
Bypass
Switch
11 CAM +
12 CAM -
To video
Camera
Figure ‎4-2 12 V DC Power supply and IP video camera/ server connectors scheme
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Installation and Programming Manual
For the installation of the powered-unlocked-state (12 V AC), use
DLR and ~DLR. For the installation of the powered-locked-state,
use /DLR and ~DLR (this is recommended for safety purposes).
Device accomplished with the IP (Video over IP)
internal video camera and video server supplied
with the 12 V DC external power supply. Check
the power supply connections polarity. Incorrect
connectivity can destroy device.
Device accomplished with the analog internal
video camera supplied with the 12 V AC external
power supply.
For units with 12 V DC power supply and
N.C.LOCK connection architecture – door lock
must support functionality with electrical current
up to 1.5 A (1500 mA)
The wiring connector can be a screw or insert connector type. In case when connector is wired type in order
to attach a wire, you must insert the stripped end of the wire into the proper terminal and tighten the terminal
screw. This will crimp the wire connection.
To Install the Pantel/Pancode VoIP:
a. Remove the cover from the Pantel VoIP/Pancode VoIP unit and disconnect the wire connector, found at
the base of the internal component.
b. Connect the two 12V lead wires from the 12V AC power adapter, one to each of the “~12V” terminals
(Figure 4-1).
c.
Connect the two 12V lead wires from the 12V DC power adapter, one to each of the “12V” terminals
(Figure ‎4-2).
d. Connect the Ethernet cable to the RJ-45 “PORT 0” straight LAN socket (Figure 4-3 and Figure 4-4) by
means to program the unit using the Web-based GUI (see Section 5).
e. Connect the door-lock relay wires to the “DLR” and “~DLR” terminals
- Or If the door-lock relay is a powered-locked-state type lock, connect the door-lock relay wires to the
“/DLR” and “~DLR” (“-DLR”) terminals.
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Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
f.
If a push button switch is used, connect the push button wires to the “SW” and the “/SW” terminals.
g. Plug the wire connector to the base of the unit‟s inner component.
h. Switch on the power to the 12V adapter.
1. After power-up or reset, the Pancode/Pantel device starts an
initialization process, which can take up to 20 seconds. The
initialization completion is indicated by short busy signal.
2. Device can be detected in the LAN by using the MAC address
shown on the label and QUERY utility from the installation CD.
In cases where the MAC address is unknown, device can be
detected by using the SCAN utility from the installation CD
(see Paragraph 7.1 and 7.2).
3. When SIP parameters are updated, an automatic power reset
is required. The programming is not done in real time. Make
sure to apply the settings to the unit.
Figure ‎4-3. Unit Connectors
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Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
M
1
8
F
Figure ‎4-4. RJ-45 Connector
1. “PORT 0 “and “PORT 1 “ RJ-45 Network connectors
required the direct (straight) cable connection.
2. “SPK. VOL” potentiometer allows the internal Speaker
default volume adjustment.
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4.1
Installing the Video Camera (Optional)
4.1.1
Installing the analog Video Camera
The Pantel VoIP/Pancode VoIP unit can be installed with an internal or external analog video camera. The
video camera 12V DC power is supplied via the 11(+) and 12(-) pins located on the Main PCB Connector
(see Figure 4
‎ -5). In addition to the external video camera can be powered with the own external power
supply.
Internal Video
Camera
Installation
place
Speaker
Pancode / Pantel IP
PCB board
Volume
Adjustment
Potentiometer
R 208
RJ-45
Port 1
Cross
RJ-45
Port 0
Straight
12 11
1
Microphone
M
+ 12 V Cam – pin 11
- 12 V Cam – pin 12
Figure ‎4-5 Pantel Pancode IP rear view
The internal video camera can be physically installed on the internal video camera installation place (see
Figure ‎4-5).
The default internal video camera video output socket is the BNC-Female type. The BNC (Bayonet Neill
Concelman) connector is a very common type of RF connector used for terminating coaxial cable. BNCFemale video output has to be connected with the customer‟s video monitor or USB adapter (See Note
below) by using the coaxial cable installed on the customer‟s site. The recommended coaxial cable length
has to be no more then 20 m.
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Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
Figure ‎4-6 BNC female socket connector
The analog video stream can be routed directly to a TV Monitor
Customer takes the full responsibility on the video camera functionality in case when
the third part external video camera will be used with the door units. The
manufacturer‟s supplied video camera‟s technical parameters shown in the Paragraph
(See Paragraph ‎7.1)
Main Connector
Pin 12 CAM -
- 12 VDC
Pin 11 CAM +
+ 12 VDC
Video Camera
power supply
Analog Video Out
TV Monitor
Figure ‎4-7 Video Camera Connections
For the internal video camera installation:
 Install the Video Camera to the “Internal video camera installation place”
 Connect the Video Camera‟s electrical power wires to the appropriate PCB Main connector‟s pins 11
– 12 (See Figure ‎4-5 and Figure ‎4-8)
 Connect the video output BNC-F connector to the Video Monitor
 Connect all the rest required door unit‟s connections (LAN, Door lock, Exit button etc.)
 Connect the supplied Pancode / Pantel external ~12 VAC power supply and switch on the unit
 Configure and adjust the video monitor follow by the Video Monitor configuration instructions in order
to get the video image from the video camera.
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Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
Internal Video
Camera
Video Output
S
Video Camera Power
Pancode / Pantel IP
PCB board
BNC-F
R 208
RJ-45
Port 1
Cross
RJ-45
Port 0
Straight
Main
Connector
12 11
2 1
M
- 12 V Cam – pin 12
+ 12 V Cam – pin 11
To Pancode / Pantel
external power supply ~
12 VAC
Figure ‎4-8 Internal Video Camera connections
The analog video camera is constantly transmitting images using an analog video stream.
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Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
4.1.2
Installing the IP Networking Video Camera
Device accomplished with the IP (Video over IP) internal video camera
and internal video web-server supplied with the 12 V DC external
power supply. Check the power supply connections polarity. Incorrect
connectivity can destroy device. (See Figure ‎4-2 )
1. Existing IP Door units can be supplied with the analog video camera and internal
web-server.
2. Customer takes full responsibility on the video camera functionality in case when
the third part IP networking video camera will be used with the door units.
3. Customer has to use the separate own power supply for the IP video camera in
case when the Pancode / Pantel VoIP unit powered by using the POE technology
The Pantel VoIP/Pancode VoIP unit provides the video stream via the TCP/IP based network.
In order to provide the video stream over TCP/IP based network Pancode / Pantel IP
must be accomplished with the Video Camera and Internal Network Server.
Especially network server generates an MPEG4 video at different resolutions, allowing for high quality
monitoring while recording at a different image rate maximizing storage and transmission efficiency. In
addition to network server supports DirectX 9.0 supporting viewer, which enable PC CPU resources to drop.
The Pantel VoIP/Pancode VoIP unit can be installed with an internal video camera. The video camera 12V
DC power is supplied via the 11 and 12 pins located on the Main PCB Connector (see Figure 4
‎ -9 Internal IP
Camera connections ). In addition to the internal or external IP video camera can be powered with the own
external power supply.
The internal video camera can be physically installed on the „Internal video camera installation‟ place (see
Figure 4
‎ -9 Internal IP Camera connections ). Camera‟s video output internally connected with the network
video web-server which connected with the RJ-45 Port 1 socket by the Network bridge-cable. The video
camera is constantly transmitting images using an analog video stream.
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Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
Internal Network
Server
Internal Video
Camera
Video‎Camera‟s‎and‎
Network Server
Powering circuit
Video
S
Power
Server IP Video
output
Network
Pancode / Pantel IP
PCB board
R 208
RJ-45
Port 1
Cross
RJ-45
Port 0
Straight
Main
Connector
12 11
2 1
Network‎Cable‟s
Bridge
M
+ 12 V DC pin 1
- 12 V Cam – pin 12
+ 12 V DC pin 2
To Pancode / Pantel
external power supply ~
12 V DC
+ 12 V Cam – pin 11
To LAN
Figure ‎4-9 Internal IP Camera connections
Release all required Pantel / Pancode IP cable‟s connections following by the user‟s manual: LAN, Power
supply and power up the Pantel/Pancode IP unit .
IP Door unit can be supplied with „Cryptotelecom‟ or „HiSilicon‟ video servers installed
inside. Contact with your local dealer or check product‟s label in order to verify installed
IP video module.
4.1.3
„Cryptotelecom‟‎video‎server‎configuration
Install the Video Camera Management software by double click on the „MPEG4
Communicator_ENG_DX_v1.0.22.15.exe‟ file or click on the appropriate link on the CD‟s supplied
interactive menu
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Pancode VoIP/Pantel VoIP Access Control Door Phones
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Run the video camera and network server‟s supplied software in order to configure and detect the IP video
stream: Start  Programs  Cryptotelecom  MPEG 4 Communicator IP Uility
Figure ‎4-10 IP Utility Windows OS start path

Network Server‟ IP Utility‟ screen appears
Figure ‎4-11 Network Server searching button


Press on the „IP Find „ button in order to scan the local network „LAN‟ for existing installed Pancode /
Pantel IP devices with the internal network server.
IP utility scans network and shows detected network servers:
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Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
Figure ‎4-12 IP Utility Detected device
If no any network server detected check the Pancode / Pantel IP Power connection
and LAN (Port 0 RJ-45 ) cable connection.


Double click on the detected device; network parameters will be copied into the Network parameters
table
Modify Network Parameters if need
Figure ‎4-13 Network parameters settings
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Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual


Change Network Parameters following by your Local Network (LAN ) address structure and type
„admin‟ in the „Password‟ field
Press „IP Change‟ button and wait till the Network parameters will be accepted. Appropriate
message will be shown on the screen
Figure ‎4-14 Updating network parameters

Press „Ping‟ button in order to check the LAN connectivity with the Network Server. DOS prompt
windows appears and show replies from the Pantel / Pancode IP network server
Note that the Pancode / Pantel IP unit and internal Video Network Server have
separate different unique IP addresses.
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Pancode VoIP/Pantel VoIP Access Control Door Phones
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Figure ‎4-15 Ping Network Server


Close the „IP utility‟
Launch the „MPEG 4 Communicator‟ utility
Figure ‎4-16 MPEG 4 Communicator Windows OS startup


MPEG 4 Communicator utility screen appears
Right mouse button click on the black zone and select the „On‟ option
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Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
Figure ‎4-17 MPEG4 Communicator utility screen

Configuration table appears
Figure ‎4-18 Add „New Server‟ to the list


Press „New Server‟ button. Application adds new server account in the left side of the table.
Fill the network server parameters:
o Server Name – Free text which specifies device in the list
o Address type – Unique information which shows how the network server can be detected
and communicated in the LAN
o IP Address – the Pancode / Pantel IP internal network server IP address which was detected
and configured previously with the „IP Utility‟
o Port / Channel – PC application port used for connection
o Audio – Audio traffic status („Disable‟ recommended)
o ID – enter default „guest‟ ID identification name
o Password - enter default „guest‟ password

Press „Connect‟ button
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Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual
Figure ‎4-19 Connection with the New network Server

Wait some seconds till the Video stream will be shown on the MPEG 4 application screen
Figure ‎4-20 MPEG 4 Communicator video stream
For the web view:
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Pancode VoIP/Pantel VoIP Access Control Door Phones
Installation and Programming Manual

Launch the web-browser application and type the Network server IP address in the URL field.
Administrator‟s login screen appears
The default Network Server IP address is 192.168.1.8. Enter the existing Network
Server IP address in case if the default IP address was changed
The default Administrator‟s login is: ID – „admin‟, Password – „admin‟. Don‟t forget to
change the default Administrator‟s login information in order to keep security level.
Figure ‎4-21 Network Server Web view login screen

Enter Administrator‟s login parameters and press „Login‟ button. Network server Web management
interface appears
Figure ‎4-22 Skip Login configuration

On the „General Settings‟ screen go to „Direct Cam View‟ division. Select on the „Skip Login‟ check
box and select „guest‟ user in the „Connect ID‟ drop down menu. Press „Save‟ button
Return to the Web-browser window and enter the Network server IP address in the URL screen. Video stream appears in
the opened window
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Pancode VoIP/Pantel VoIP Access Control Door Phones
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Figure ‎4-23 Web Access to video stream
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„HiSilicon‟‎video‎web-server configuration
4.1.4
The „HISILICON‟ ia a high-performance communications media processor based on the ARM9 processor
core and the video hardware acceleration engine. The installed video server is highly integrated and
programmable and supports multiple protocols such as H.264 and MJPEG.
The full „HiSilicon‟ video web-server configuration instructions can be found in the
„HiSilicon Client Software User_s Manual ITS .pdf‟ document which presents on IP
Door Phone‟s installation CD.
4.1.4.1






System requirements
Operating System: Windows 2000/XP/Vista
Processor: Intel Pentium III, 1G or Higher (Pentium IV, 2G or Higher
recommended)
RAM: 256 MB or more
Color Monitor: At least DirectX 8.1 or higher and 32M Display storage
HD: More than 40G
4.1.4.2
Software installation
Run the client software „DVS_Client_Setup.exe‟ from the installation CD supported , the window below will
pop up:
Figure ‎4-24 HiSIlicon Video Server installation wizard language selection
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Installation and Programming Manual
Select English, and click【OK】
Figure ‎4-25 DVS client setup components selection
Click 【Next】, the window below will pop up:
Figure ‎4-26 Video Server PC software installation destination folder
Press 【Browse…】 to change the default path. If you do not want to change, press 【Install.
The next window will pop up:
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Pancode VoIP/Pantel VoIP Access Control Door Phones
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Figure ‎4-27 The video server installation completed screen
Then the setup is completed successfully.
4.1.4.3
4.1.4.3.1
„HiSilicon‟‎video‎server‎software Instructions
Main Interface
Run DVS Client software, need input password, default is „blank‟. Please refer „Client Setup‟ → „local user
management‟ for user name and password change. The interface as below:
Figure ‎4-28 HiSilicon Video Server software main screen
For the first login, user need add the IP address/domain name in order to trigger the monitor
screen, the steps are as follows:
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Pancode VoIP/Pantel VoIP Access Control Door Phones
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① Click
button on the right side, pop following dialog:
Figure ‎4-29 List of installed devices
Mark1: If device not in same network segment, the software can search the IP address but can‟t link. Please
change device and pc in same segment.
Mark2: Default IP is 192.168.0.233, gateway is 192.168.0.1.
If device not in same network segment, the software can search the IP address but
can‟t link. Please change device and pc in same segment.
Default IP is 192.168.0.233, gateway is 192.168.0.1.
Can add device IP address/ Domain name by manual, click 【add】 pop following dialog:
Figure ‎4-30 Add Video host manually
Input device IP/domain name, eg input IP/Host testdvs.3322.org, port 8001, device type “DVS/IP-CAM”,click
【OK】 pop following dialog:
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Figure ‎4-31 the list of available video servers
Choose the right device, input user name and password, default is ④admin, as following:
Figure ‎4-32 Connection with selected video server
Click【Connect】, the right column will display the device address, choose “channel 1”, hold the left
button, drag it to the need window, as following:
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Figure ‎4-33 DVS client main screen
Click the right mouse button on the required video host from the list of available hosts and select „Open video
channel‟ option.
Figure ‎4-34 Open video channel from the host server
Video stream shall be visible in the main screen.
4.1.5
Web view
Launch your regular web-browser (IE 6 and higher recommended).
Type the required Door unit‟s video server IP address in URL field. The video server login screen appears.
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Figure ‎4-35 Web access login screen
Video web-server requires the „Active X‟ plug-in software installation during the first
time login. Follow by web-gui instructions for required plug-in downloading and
installation. Restart your web browser in order to finish plug-in installation and continue
the video control procedure.
Type video server login user name and password. The default values are: User – „admin‟, Password –
„admin‟ and press „Login‟ button. Video control screen appears:
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Figure ‎4-36 Web browser view
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4.2
Adjacent Access Control Device
This section describes adding an access-control device to an existing Pantel VoIP/Pancode VoIP, and
adding a Pantel VoIP/Pancode VoIP to an existing access-control device. The key difference between these
two installations is which access-control device controls the door lock relay.
To add an access control device to a Pantel VoIP/Pancode VoIP:
When activated, the access-control triggers the Pantel/Pancode “SW” terminal, which activates the door-lock
relay and opens the door.
For this type of installation, the access-control device “N.O.” output wires are connected to the Pantel
VoIP/Pancode VoIP Switch terminals (see Figure ‎4-37).
Lock Relay
Switch
N.O. Output
Figure ‎4-37. Controlling Lock Relay
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To add a Pantel VoIP/Pancode VoIP to an access control device:
The access control device opens the door when the Pantel/Pancode triggers the access-control device.
For this installation, the access-control device “Bypass Switch”‎(SW) wires are connected to the “N.O.”‎and
“CMN” terminals of the Pantel/Pancode. The door-lock relay wires are connected to the access-control
device (see Figure 4
‎ -38).
Figure ‎4-38. Access Control – Controlling Lock Relay
Connection schematics:
The Pantel VoIP and Pancode VoIP offer multiple wiring options:
Option 1: For use with an external device, which requires the unit to be set up as “Normally Closed”.
Option 2: For use with an external device, which requires the unit to be set up as “Normally Open”.
Option 3: For use with the powered-unlocked-state lock relay (most common).
Option 4: For use with the powered-locked-state lock relay (recommended for safety purposes).
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5.
Programming
The Pancode VoIP/Pantel VoIP units are programmed through web-based GUI interface. This process can
be implemented after the unit has been installed on the wall, since it requires the connection of an Ethernet
cable to the local network. Optionally possible to establish connection between PC and Pancode by using
the cross-linked Ethernet cable.
Pancode IP
Administrator‟s PC
Port 0 Straight
LAN
Cross-Linked
Ethernet Cable
Figure ‎5-1 Cross-linked Ethernet cable connection
Following table shows the Cross-linked cable pin-out connections.
PC side pins
Pancode IP pins
1
3
2
6
3
1
6
2
The programming with using the cross-linked cable required specific PC Network settings. PC has to be
configured to operate in the same Network IP address segment with the Pancode IP unit. The default
Pancode IP network address is 192.168.1. 229. Administrator‟s PC must be able to support the network
connection with the default Pancode IP address. For these purposes:
-
Go to the OS Windows Network settings. For the Windows XP: Control Panel  Network
connections  Relevant Local Area Connection  Properties  Select Internet Protocol (TCP/IP)
 Press Properties button
-
Select the “Use the following IP address “ option
-
Enter Network parameters as shown as example on the following figure.
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Figure ‎5-2 PC Network parameters for the Gross-linked cable connection
-
Press OK  exit from the PC Network settings and enter to the Pancode IP first webprogramming
Don‟t forget to return the Administrator‟s PC network settings to the local network required after the
first Pancode IP programming session will be finished.
_________________________________________________________________________________
_________
The programming application is launched from the web browser (preferably MS Internet Explorer version 5.5
or higher). It is possible to run the application by typing the following address in the address bar:
http://XXX.XXX.XXX.XXX/pancode (Figure ‎5-3).
Figure ‎5-3. ITS Pancode IP Web Page
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5.1
Searching for a Device in LAN
When the IP address is unknown, it is possible to find the unit in the LAN using the QUERY utility from the
installation CD.
Unit location through a query is possible only when the unit MAC
address is known. It appears on the label attached to the rear
panel of the device.
Use Lower Case only for letters which presents in the MAC
address
To find the unit in the network:
a. Insert the installation CD and copy the query.exe file from the Software directory to the local hard drive.
b. Start MS Windows DOS prompt application.
c.
Access the directory, in which the query.exe application exists.
d. Enter the following command: query XX:XX:XX:XX:XX + <Enter>, where XX:XX:XX:XX:XX is the MAC
address. A search for the device takes place, at the end of which the unit IP address appears
(Figure ‎5-4).
Figure ‎5-4. Searching for Device Using Query
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5.2
Scanning for a Device in the Network
When the unit MAC address is unknown, it is possible to find an existing device in the network using the
SCAN utility from the installation CD.
SCAN utility required for any OS Windows based network
capturing utility installation. For example: The Wireshark utility
which can be downloaded from the link
http://www.wireshark.org/download.html
To find a device in the network:
a. Insert the installation CD and copy the scan.exe file from the Software directory to the local hard drive.
b. Disconnect the Pancode VoIP/Pantel VoIP from the external power supply.
c.
Start MS Windows DOS prompt application.
d. Access the directory, in which the scan.exe application exists.
e. Enter the following command: scan + <Enter>. A scan takes place, at the end of which the installed PC
Ethernet adaptor appears (Figure ‎5-).
Figure ‎5-3. Searching for Device in the Network
f.
Select the required Ethernet adaptor.
g. Press Enter.
h. Switch On the power! A scan for the device takes place, at the end of which the detected
Pancode/Pantel device IP information, including MAC address and network settings, appears (Figure ‎5-).
Figure ‎5-4. Search Results for Device in the Network
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5.3
Application Interface
When running the application, the login screen appears:
Figure ‎5-5 Web GUI login screen
Type „Login‟ as User name and „Password‟ in order to enter to programming screens.
4. The default „Login‟ value is „admin‟ and default „Password‟ value is „admin‟
5. Very recommended to change default login parameters in order to increase device‟s security
level.
After then login information accepted the main screen opens, comprising the navigation menu, parameters
fields and functional buttons (Figure ‎5-6).
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Figure ‎5-6. Application Interface
The navigation menu contains the following items:
System
Authorization parameters
Local network parameters
Proxy server parameters
Codec Type
Volume settings
Time mode
DHCP support
Dialing mode
Door opening time
Auto Answer mode
Video Camera operational mode (optional*)
* Video camera operational mode depends on the Door Unit‟s hardware
configuration.
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VoIP Dialing Settings
Speed dialing mode Door Access Codes
Speed dialing mode destination numbers
Regular (Normal) Direct dialing mode First digits of Extensions
Regular (Normal) dialing mode Door Access Codes
Call Button definitions
Door opening from extension code
No answer timeout
The Main Parameters screen contains the following operational buttons:
Submit
Upload modified settings to the Door Unit
Reset to default
Reset Door Unit to the factory default settings
Reboot
Restarts the Door Unit
Upload Config File
Upload previously saved Door Units configuration file. ( Note: Saved file
renamed to Config.CFG)
Save Config File
Save existing Door Panel configuration as file on local PC drive (the
existing configuration file will be saved with extension Config.SAV. For
uploading this file need to rename saved file to extension Config.CFG)
Upload Firmware
Activate the updating of the Door Unit‟s internal firmware. This operation
requires original firmware file provided by manufacturer or local dealer.
Upload Kernel
5.4
System Parameters
The following table details the system parameters. You may require assistance from your LAN administrator.
Parameter Name and Parameters area:
Parameter
Description
User Name
Contains the unit identification as an SIP proxy server account or VoIP
peer-to-peer network. Legal entry: 5 to 20 characters 0-9, A-Z, a-z.
Account Password
(password)
Contains the unit authorization on the SIP proxy server. Legal entry: 5
IP Address – Local Address
Identifies the Pantel VoIP/Pancode VoIP device on the TCP/IP network.
to 20 characters 0-9, A-Z, a-z.
Legal entry: digits 0-9 only. Example: 192.168.21.10.
Subnet Mask
A mask that determines to which subnet an IP address belongs. Legal
entry: digits 0-9 only. Example: 255.255.255.0.
Default Gateway
An identifier for the default gateway on a TCP/IP network for cases,
when the Proxy server presents out of local LAN network. Legal entry:
0-9 digits only. Example: 192.14.21.210.
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Parameter
Description
User Domain
In most cases it is the same as the Registar Address (Proxy server
IP address). In special cases it is required to enter Company
Domain IP address.
Proxy IP address
An identifier for the SIP Proxy server on a TCP/IP network. Legal entry:
0-9 digits only. Example: 192.14.21.210.
Proxy Port
Designed to contain the number of the TCP/IP port used by the unit for
communication with SIP Proxy server (IP-PBX). Default port: 5060.
Legal entry: Up to 8 digits (0..9).
Auto Registration *
Registration Interval
This option allows or forbids device‟s SIP account auto registration
during startup. Very recommended to keep this parameter in „Enable‟
mode
* - This feature functionality depends on the device‟s firmware release.
Please
Displays the time interval for the unit to register on the Proxy server and
to indicate Live status. Legal entry: 0-9999. The setting in this field
takes effect only when Enable Auto Registration checkbox is selected.
Codec Type
ALaw / µU Law options – enable to select between VoIP codecs
supported by the PBX.
Microphone Volume
Microphone Volume – enables to set the microphone volume level as
a two-digit parameter. Legal entry: 00 – 63 (00 sets Mute mode).
Speaker Volume
Speaker Volume – enables to set the speaker volume level as a twodigit parameter. Legal entry: 00 – 63 (00 sets Silent mode).
Auto Start
This parameter is required for manufacturing purposes only.
Reset after N seconds uptime
Shows the periodical reset time interval. With this time interval Device
will make cold reset.
Legal entry: 30 – 4294967295 (FFFFFFFF)
seconds
SIP watchdog period
Shows the periodical cold reset time interval for cases if no any SIP
activity detected during specified time interval.
Legal entry: 30 – 4294967295 (FFFFFFFF) seconds
Administrator User Name
Allows setting Administrator user name „Login‟ for the login screen. See
Figure ‎5-5
Legal entry: Aa-Zz,0-9, from 1 to 15 characters, No space allowed
Administrator Password
Allows setting Administrator password „Password‟ for the login screen.
See Figure ‎5-5
Legal entry: Aa-Zz,0-9, from 1 to 15 characters, No space allowed
Voice Operational Mode
Switching between Full and Half duplex voice transmission modes.
Legal entry: 1 – half-duplex mode; 2 – full duplex mode.
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Parameter
Description
Enable DHCP
Enables DHCP service support. IP Door panel will get IP settings
automatically in case that DHCP server is present in the LAN.
Product Type
List of available IP Door Panel configuration and functionality. These
settings define the device functionality as a panel or Pancode.
Dialing Mode
Standard dialing – sets the unit to standard dialing operation mode. In
this mode, it is possible to make a direct call to an extension or enter a
door-opening access code.
Speed-dialing – sets the Pancode VoIP to speed-dialing operation
mode. In this mode, it is possible to make a call using a two-digit speed
dial code (11 to 35) to internal or external subscribers.
Time mode
Number of Error dialing
Day mode and Night mode – enables to select the operational mode of
the unit.
Number of Door Access Code error retries, when IP Door Panel will
implement calling to Error Number
Legal entry: 1 – 99
Maximum Conversation time
Call max. duration – displays the time interval for conversation with the
target phone‟s subscriber. You may insert the time parameter in twodigit format in seconds. Legal entry: 10-99 seconds. Unlimited time
interval with the 00 settings.
Door opening time
Open door interval – enables to set the time interval during which the
door lock remains open.
Legal entry: 3 – 9 seconds
Low mode (GCI)
General Circuit Interface is the second of two standard synchronous
2B+D ISDN timing interface modes with which this device is compatible.
In the GCI mode, the device can communicate in either of the two 64
kbps B– channels. This parameter may be changed by a qualified
and authorized person only!
Idl Mode
The Interchip Digital Link interface is one of two standard timing
interface modes with which this device is compatible. In the IDL mode,
the device can communicate in either of the two 64 kbps channels. This
parameter may be changed by a qualified and authorized person
only!
Presentation Name
Displays the name that will appear on the digital station display when a
call is received from the unit, depending on the VoIP PBX support for
this feature.
Auto Answer
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Parameter
Description
TFTP Server IP address
An identifier for the TFTP server on a TCP/IP network, where
configuration files will be stored. The TFTP server can be activated by
using the Third Part Company tftp software. For example: Tftpd32
application, which can be found on the following URL:
http://www.snapfiles.com/download/dlTftpd32.html )
Configuration File name
Previously saved configuration file name, which has to be written here
and IP Door Panel will upload it using tftp server settings.
Firmware file name
Internal IP Door Panel Firmware file name. Uploading procedure is the
same as Configuration file.
Kernel File name
Software Version
Internal IP Door Panel Kernel file name. Uploading procedure is the
same as Configuration file. This parameter may be changed by a
qualified and authorized person only!
Displays the IP Door panel internal software number.
Hardware Version
Displays the IP Door panel internal hardware edition number.
5.5
VoIP Dialing settings
The VoIP Dialing Parameters screen displays the dialing and door opening definitions.
Pancode VoIP has two dialing modes: standard and sped-dial.
Pantel VoIP has the standard mode only.
The VoIP Dialing screen contains the following areas:
Parameter Name and Parameters area:
Parameter
Description
DTMF SIP Presentation mode
Defines the mode of providing DTMF tone information in the SIP VoIP
network. Possible choice: RFC 2833 or Transparent (In-Band DTMF).
Speed Access Codes 1 to 10
Access Door Opening Codes (speed-dial mode) fields – contain dooropening codes in speed-dial mode. Each field can contain a code of up
to 8 digits, which opens the door lock. Legal entries: 0-9 digits only. All
codes in this mode must start with 0.
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Parameter
Description
Direct Dialing To extension
Prefix for direct dialing field – contains the first digit of a target phone
prefix
number, to which it is possible to call directly. You can enter up to eight
prefixes using a coma separator.
Example: Defined prefixes 125 enable to dial directly to numbers
beginning with 1, 2 or 5.
Digits defined as a direct call prefix may not be used as first digits for
access door opening code.
Speed Dialing Destination
The direct dialing feature requires a SIP proxy definition. In case of
Peer-To-Peer mode, VoIP gateway IP address can be used as
destination and set in the SIP proxy address.
Speed dialing subscribers list – contain from to 2 to 20 lengths of
Numbers (Destination
subscriber‟s phone numbers. Legal entry: 0..9, *. It is possible to enter
numbers) 11 – 35
25 codes indexed from 11 to 35.
If an IP address is used as a destination, use following format:
*XXX*XXX*XXX*XXX, where XXX are digits, the address is prefaced by
an asterisk and an asterisk is used as a separator.
The access door-opening code in speed-dial mode must start with 0.
Call Button Dialing – Day
Day number field – contains the number of the target phone, which will
Mode destination
be dialed when a visitor presses the Call button when the device is
configured to operate in Day mode. You may insert up to 20 entries, so
that a visitor could call different extensions directly. Legal entry: Digits
0-9, ABCD, *.
Legal entry: from 1 to 15 digits 0-9
Call Button Dialing night
Night number field – contains the number of the target phone, which
mode destination
will be dialed if a visitor will press the Call button when the device is
configured to operate in Night mode. You may insert up to 20 entries, so
that a visitor could call different extensions directly.
Legal entry: digits 0-9, ABCD, *, #.
Legal entry: from 1 to 15 digits 0-9
Call Button Dialing Error
Error number field – contains the number of the target phone, which
mode destination
will be dialed if a visitor will dial an incorrect access entry code more
than three consecutive times. You may insert up to 20 entries.
Legal entry: digits 0-9, ABCD, *, #.
Legal entry: from 1 to 15 digits 0-9
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Parameter
Description
Call Button Destination
Contains the number of the target phone, which will be dialed if a
Forward no Answer
destination number dialed by visitor is not answer during specific time
interval. You may insert up to 20 entries.
Legal entries: digits 0-9, ABCD, *, #.
See also “ No Answer Time Out” parameter
Legal entry: from 1 to 15 digits 0-9
Door opening code from
Enables to set a code of up to four digits, which could be dialed from
extension
any extension during conversation to open the door.
Legal entry – up to 4 digits (0-9) code
Access Codes 1 – 10
Access Door Opening Codes fields – contain door opening codes.
Each field can contain a code of up to 8 digits, which opens the door
lock. Legal entries: 0-9 digits only. An access door-opening code
cannot begin with digits that are used as direct call prefix number.
Peer IP Address
Specify the target Peer device‟s IP address when Peer mode is
activated.
Peer Mode
Used mostly for functionality testing purposes. Specify the following
type of operation: Visitor dials any free up to 3 digits number and IP
Door panel try to establish SIP connection with the target Peer device,
where dialed digits used as fourth quarter of the IP address. For
example:

No answer Time Out
Peer IP Address is 192.168.21.XXX, where last XXX digits are
insignificant.

Visitor dialed 151.

Door panel started to establish connection with the IP address
192.168.21.151
Time interval, when a call will be forwarded to the another destination
specified in the Call Button Destination Forward no Answer
parameter when destination dialed by visitor did not answer.
Legal entry: 0 – 9999 seconds
Off Hook Time Out
This parameter is relevant if the Auto Answer mode is disabled. Specify
a maximum time interval in seconds, when the IP Door Panel can be in
the No Answer mode during incoming call before rejecting the call.
During this time device indicates about incoming call by short beeps
Legal entry: 0 – 99 seconds
Inter Digit Time
The maximum allowed keypad dialing inter digit time out interval.
Expired time interval time shows to door unit that the destination
number or entry code dialing process is finished. Parameter can be set
in msec, default value is 3000 msec = 3 seconds
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Parameter
Description
DNS IP address *
* - Parameter means for the technical purposes only.
This parameter allows to Network administrator to check the IP
connectivity by using the “Ping” command and DNS name as argument
instead of using the real destination IP address. This procedure is
actual if the Administrator PC connected to the Pancode IP switch
“Cross” socket.
Administrator‟s PC
Pancode IP
IP Network/
Internet
Port 1 Cross
LAN
Port 0 Straight
LAN
DNS Destination
For example: Network Administrator need to check IP connectivity with
the internet destination - www.google.com server for to check the
Pancode IP network point internet connectivity.






Connect PC to “Port 1” Pancode Ip RJ-45 socket
Pancode IP connected to LAN via “Port 0” Straight RJ-45
socket
Insert to the “DNS IP address” field known destination IP
address: 66.249.91.104
Run MS Windows Command prompt window
Enter command: ping www.google.com + enter
Check received results
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6.
Firmware/Software Upgrade
Only a firmware file provided by an authorized ITS Company representative can be used for the IP Door unit
software upgrade procedure. The firmware upgrading procedure requires TFTP client software, such as
"tftpd32" software.
6.1
Firmware/Software Upgrade Procedure
To upgrade the IP Door unit firmware/software, perform the steps as follows:
a. Establish a connection session with the destination IP Door device by through the PC Web-browser.
b. Check the current software version.
Figure ‎6-1. Software Upgrade Interface
c.
Enter your PC IP address into TFTP Server IP address field.
d. Enter IP Door unit firmware *.img file name into Firmware file name field.
e. Click Submit  Reboot and re-establish a connection session.
f.
Run the tftpd32 application, where you must to specify the firmware file storage directory in the Current
Directory field.
g. In to the IP Door unit GUI click Upload Firmware. Tftpd32 application screen shows the firmware
upgrade status. Connection session with the IP Door unit is interrupted and device is restarted.
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Figure ‎6-2. Tftpd32 Application Screen
h. Wait for beep signal, which indicates that device restart process is complete. This may take a few
minutes.
i.
Restore the connection session with the IP Door unit.
Do not use the Web-browser Refresh option. Instead, type again
the unit IP address in the Web-browser URL address field. Format:
http://xxx.xxx.xxx.xxx/pancode
j.
At the end of the process, the updated firmware version number appears in Software Version field.
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7.
Technical Specification
Power supply
12V AC; 1.5A or Power Over Ethernet IEEE 802.3af compliant
12 VDC 3A – for devices with the video over IP option ( Analog camera
and internal video web-server)
Communication interface
Ethernet for voice; and for programming
DC Leakage
<10 µA
Imbalance ratio
300-3400Hz > 46dB
Return loss
300-3400Hz > 18dB
Relay switching current
2A max
VoIP protocol supported
SIP; RTP; RTCP
Supported codecs
G.711 PCM (µ/A-Law) at 64 kbps
Echo canceller
G.168-2002 Compliant with programmable echo tail of up to 128 msec.
Full duplex, acoustic EC
Quality Enhancement
Comfort Noise generation (CHG)
Packet Loss Concealment (PLC)
Adaptive Jitter Buffer(up to 300 msec)
Echo canceller length
Up to 64 msec
IP media features
Automatic Gain Control
In-Band Signaling Detection
and Generation
DTMF TIA464B
Dimensions
19.4 X1 0.2 cm
Dimensions Flush Mounted Unit
Flush Panel:13.8 x 23.3cm / 5.4 x 0.9 inch
Flush Mounted part:9.8 x 19 x 2.5 cm/3.8 x 7.5 x 0.9 inch
Weight
0.9 kg
Operating temperature
0ºC to +55ºC / 32ºF to 131ºF
0ºC to +35ºC / 32ºF to 95 ºF with analog video camera
0ºC to +30ºC / 32ºF to 86 ºF, including analog video camera and A/V IP
video server card
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7.1
Analog Video Camera Technical Specification
Black and White Video Camera
Model number
MK-03261C
TV System
EIA/CCIR
Image Sensor Device
1/3” interline transfer CCD
Image Sensor Area
4.8mm x 3.6mm
Horizontal Frequency
15.625KHz
Vertical Frequency
50Hz
Total Pixels
542(H) x 582(V)
Scanning System
625 lines, 50 fields/sec CCIR
Resolution
420 TVL horizontal
Minimum Illumination
0.5 Lux at F2.0
Electronic Shutter
Auto Electronic Shutter 1/50 to 1/100000 sec. Continual
S/N Ratio
Better than 48 dB
Video Signal Output
1.0Vp-p composite video signal at 75 ohm load
Gamma Correction
0.45
Gain Control
Auto Gain Control (AGC)
Lens & View Angle
5.5 mm F5.5 / 60°
Color Video Camera
Model number
MTV-54KOPI
TV System
PAL/NTSC
Image Sensor
¼-inch CCD Image Sensor
CCD Total Pixels
542(H) x 586(V)
SYNC System
Internal
Minimum Illumination
0.5 Lux F1.2 5600°K
Resolution
380 TVL/470 TVL (Enhanced)
S/N Ratio
52dB (MIN)/60dB(TYP) (AGC OFF)
White Balance
ATW/AWB/FIX (Zero color rolling)
White Balance Range
AWB, ATW (3200---10000°K) /FIX(3299°K)/
Electronic Shutter
1/50-1/120000 sec.
Video Output
1.0Vp-p composite video signal at 75 ohm
Gamma Correction
0.45
Gain Control
AGC
Lens & View Angle
45° > 0.7 mm
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7.2
Network Server Technical Specification
Internal Network Server
Model
S-3838
Video Channel
1
Compression
MPEG4 / JPEG
Resolution (Max.)
720X480(NTSC) 720X576(PAL)
Frame Rate (Max.)
30fps(NTSC) , 25fps(PAL)
Viewer programs
Web view; MPEG 4 viewer;
Network
Static and Dynamic IP; DDNS support; Interface - 10/100 Mbps;
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